Foreign.
Speaker BYou are listening to the Horse Radio Network, part of the Equine Network family.
Speaker BWell, hi everybody.
Speaker BWelcome back to the Retail Roundup brought to you by wesa.
Speaker BI am Glenn the Geek, founder of the Horse Radio Network and host of Horses in the Morning, the daily podcast for the last 15 years.
Speaker BThe retail Roundup is your go to virtual hub for all things retail.
Speaker BWe have panel discussions, we have webinars, we do sessions like this where we talk about things you can do to improve sales.
Speaker BSo we do a little bit of everything.
Speaker BI highly advise you to look for the Retail Roundup on Facebook.
Speaker BThat's where we make all the announcements.
Speaker BThere's lots of cool stuff and the community is basically there.
Speaker BSo check that out today.
Speaker BToday we're diving into one of the most impactful tools for connecting with your customers and your potential customers, and that is short form video.
Speaker BShort form video, you see it everywhere.
Speaker BObviously if you have TikTok, you scroll through them endlessly, waste hours doing that.
Speaker BBut there's also reels and shorts and all kinds of different ways you can connect with short term, short, short form video.
Speaker BI can't say that word.
Speaker BSo.
Speaker BAnd today we're going to dive into it and we're going to find out what works, what doesn't work, how do you get comfortable doing it?
Speaker BAnd we have somebody that is so comfortable doing it.
Speaker BShe does a great job with it.
Speaker BAnd that's Kylie Hibbard.
Speaker BShe's also known as Shop With Me Cowgirl.
Speaker BYou've probably seen her face on little shorts that gone by your scroll.
Speaker BYou've been at WESA a bunch.
Speaker BYou're known for capturing trends there and building connections and doing all kinds of things.
Speaker BAnd mostly in the Western fashion side, right?
Speaker AYes, correct.
Speaker BYeah, but you've been there a bunch.
Speaker BI've seen you running around.
Speaker BSo her expertise really is in short form video.
Speaker BAnd I want to talk to you about that today because it's something that I think as a person in business, whether you're a retailer or manufacturer, whatever, you know, in today's world, you should do it right.
Speaker BBut why is it important and why is it resonating more than static posts or any other kind of posts for that banner ads or whatever?
Speaker AYeah, I think short term video or any video brings authenticity.
Speaker AIt brings a connection that static posts cannot.
Speaker AJust like us talking and you can see each other face to face.
Speaker AYou make a connection that you wouldn't if you couldn't see the person behind the camera.
Speaker AAnd I've just found it super impressive how well Videos perform on my content and I've seen that people are.
Speaker AThey have a short term like their memory and their.
Speaker AEverything's super fast, so why not push it with video?
Speaker AAnd that's what we've been doing.
Speaker BInteresting.
Speaker BWhen I speak at conferences about podcasting, one of the terms I made up 15 years ago was they come for the content, but they stay for the host.
Speaker BIt's a little bit that way even with short form video, isn't it?
Speaker AAbsolutely.
Speaker AThere's a connection that you build that you can't explain with just regular posts.
Speaker AIt's because you're building a friendship.
Speaker AYou're getting to see that person behind the voice and then they're relating to you.
Speaker AOr maybe they.
Speaker AThey relate to the boots behind you and you build a connection that you can't build in just a picture format.
Speaker BI cannot tell you over, you know, 4,000 episodes I've hosted of podcasts.
Speaker BHow many emails?
Speaker BThousands of emails we've gotten that the people said, I feel you like you're my best friend.
Speaker AYeah, absolutely.
Speaker BI don't know them, but.
Speaker BRight, but it's true, right?
Speaker BEven in short form?
Speaker AOh yeah, for sure.
Speaker AAnd it's like people want to see a real human.
Speaker AIt's just like when you make a phone call and you're asking for help, you want to talk to a real person.
Speaker AThe automated stuff, you know, you feel more comfortable talking to a real person.
Speaker AIt's the same with advertising or anything like that.
Speaker AThose short videos really create a connection that you need to help push your products.
Speaker BNot everybody's comfortable in video.
Speaker BI never was.
Speaker BRight.
Speaker BAnd that's why I did audio.
Speaker BSo.
Speaker BBut.
Speaker BAnd especially if you're filming yourself, it's just weird, right?
Speaker BI mean, were you as good as you are now, the first hundred you did?
Speaker AYeah.
Speaker AWell, first of all, I think you're excellent at it.
Speaker AYou're doing a fantastic job.
Speaker AYeah.
Speaker AI mean, it's just like everything practice over and over again and then eventually, to be honest, you kind of get where you don't care and then you just, you just be yourself.
Speaker ABut I think that's what people love and I think people miss that part that they want.
Speaker AThey want your little stutters, they want your mess ups because that's what builds a connection and makes you feel like a best friend.
Speaker AIt's not because it's picture perfect.
Speaker AIt's not because it's just like a smooth finish.
Speaker AThey build that connection because they can see you in action and it really builds a relationship more than anything.
Speaker BAnd the other Thing you have to remember too is you don't have to publish it.
Speaker BRight?
Speaker BI mean, if you do 10 of them and you don't like them, do 11 and then publish that one.
Speaker AYeah, it's like my headphone just fell out.
Speaker ALike, I don't have to publish that one.
Speaker ABut you get so comfortable doing it and then eventually you're like, I like that one.
Speaker AAnd you get.
Speaker ASo I film so many videos now.
Speaker AI'm like, yeah, that's fine, let's go with it.
Speaker BYou probably still have ones you don't publish though.
Speaker AOh, yeah, absolutely.
Speaker AAnd I've, I've.
Speaker AI'm extremely.
Speaker AI always say I'm awkward, but you were awkward at first.
Speaker AEverybody's awkward at first.
Speaker AAnd then eventually it's just like talking to your best friend.
Speaker AI said, my phone's my best friend.
Speaker AI talk to it all the time.
Speaker BIt used to be too, when creating content that there were two obstacles.
Speaker BOne is comfort zone.
Speaker BRight.
Speaker BYou're what we're talking about now.
Speaker BThe other thing was tech, you know, just learning the tech of it all.
Speaker BBut now with TikTok and even Reels or Instagram or whatever, they make that tech pretty bulletproof, don't they?
Speaker AOh, yeah.
Speaker AThere's so many features out there.
Speaker ALike, I am not a pro and it's so easy to use and that's what I love about short form video.
Speaker AYou can actually use the software that Instagram, TikTok, Facebook provides and they make you look like you're something special, which I think so neat about it.
Speaker ALike 7 second videos.
Speaker AFilm a 7 second video, throw that into the editing software and it makes you look like you're doing something really awesome, which is really helpful.
Speaker BYeah, it's a lot different than it used to be when we used to have to edit them down in, you know, Final Cut Pro and do all that.
Speaker BYeah, yeah, you don't have to worry about that anymore.
Speaker ANo, I don't even use it.
Speaker BYeah.
Speaker BSo you just use the editors that are on the platforms?
Speaker AI do.
Speaker AAnd there's lots of creators that feel differently.
Speaker AI've gotten really used to.
Speaker AOkay, so Instagram has what they call edits, and then TikTok has a platform as well and they offer different features.
Speaker AAnd I found what features that I like.
Speaker AI've got into a habit of just putting them in there and it makes it super smooth and easy to use.
Speaker BWell, you post the same video on all three or however many.
Speaker BWill you post the same video on all of them or do you try and do specific content for specific platforms, both.
Speaker ASo I know what works well on each, works well on each platform.
Speaker ABut I also try it out and that's what I recommend to all businesses is you don't know until you try some platforms like TikTok.
Speaker ALove when I talk.
Speaker AInstagram loves transitions.
Speaker ASo I found that I'll push a little bit there and push a little bit more there, but try it out.
Speaker AYou never know until you try.
Speaker BHorse people are different, you know, Granted.
Speaker BRight.
Speaker BI mean, we all know that.
Speaker BWe're all, we're a different group and we tend to consume differently than, you know, like I have friends that are in the cycling world and the skiing world and you know, that hiking world and they consume things differently than horse people.
Speaker BWe're a unique group.
Speaker BIs there a particular platform that's more effective for short term, short form video than others that you found?
Speaker BWell, actually, if we're thinking retail product, wholesale product, if we're thinking kind of product driven.
Speaker AOkay.
Speaker AJust from my personal preference, I'll give you a little statistic.
Speaker ATikTok is young, Instagram seems middle aged, and then Facebook's a little bit older.
Speaker ABut my shoppers are on Facebook, my views are on TikTok and Instagram seems like my loyal followers.
Speaker ASo I don't rule any of them out because they kind of cross promote, but those all have different views.
Speaker ASo my short term videos work really well on TikTok.
Speaker AThey get pushed out a lot.
Speaker ABut those that stay loyal to me and want to sit there and buy my products or buy what I'm showcasing are on Facebook, actually.
Speaker BInteresting too.
Speaker BI know we're going totally off what we planned to talk about today, but I do, I would with you.
Speaker BROI is something that, you know, every marketer in the world worries about and thinks about, I think less now than we did 10 years ago because we realized that, you know, we used to have a saying that exposure can kill you.
Speaker BYou know, it used to be that exposure, you know, was a, was a naughty word.
Speaker BAnd now it's a, it's, it's what you're looking for.
Speaker BRight?
Speaker BYou're trying to go above the clutter.
Speaker BAnd to go above the clutter, one, you need quantity, you need quality, you need both of those things, whether it's short term video or podcast or whatever content.
Speaker BYouTube.
Speaker BRight.
Speaker BBut I do think that it does make a difference.
Speaker BI think that quality still comes through.
Speaker AOh yeah.
Speaker ABut I've, I actually got to talk to both Instagram and Facebook, a person that works behind the scenes and they told me that watch Time matters.
Speaker ASo regardless of if your content is long form or short term, your watch time matters.
Speaker ASo if I can hook you in seven seconds and I can get you to keep watching it, I've got your watch time and so therefore it's going to be pushed out more.
Speaker ASo you kind of.
Speaker BAnd that doesn't matter if it's a two minute video.
Speaker BThey want to see you consuming 90% of that two minutes.
Speaker BRight?
Speaker BThat's how they look at it.
Speaker BYeah.
Speaker AYep.
Speaker AAnd of course, longer form videos can do more for you, but initially you got to hook that person, you got to get that connection and they got to.
Speaker AYou have them stay there.
Speaker AAnd of course, the longer they stay, the better.
Speaker ABut those seven seconds, they're pretty quick and they are efficient and they work.
Speaker BIs that the magic number for short form?
Speaker BYou got seven seconds.
Speaker AYeah, I've watched a lot and I think seven seconds are doing really well.
Speaker AThey say if you can't hook your audience audience in three seconds, then you've lost them.
Speaker ASo you got to get their attention in three and you got to be able to keep them there for at least seven.
Speaker AAnd then if you can keep them going, we're going to push longer form content.
Speaker BOkay, let's get back to ROI before I totally bypass that.
Speaker BYou work for clients that they care about that, yes, I'm getting views, but if I'm not getting any sales, does it matter?
Speaker BRight?
Speaker AYeah.
Speaker BHow do you address that?
Speaker AWell, first, like you have to know what of course you want your outcome to be.
Speaker ASo if it is to move products, then you got to really focus in on what works there.
Speaker AAnd so if I'm trying to sell you a water bottle, essentially, and I want to push this product, I can do this in seven seconds and I can get that watch time to going and I can push more products versus two minutes of me talking about the water bottle.
Speaker AYou're over the water bottle and you're done.
Speaker AI think creating that urgency to buy really turn and that's why you get all hyped up.
Speaker AWhen we're in Q4, the season of Q4, and you have the holidays and Black Friday.
Speaker AThat's why Black Friday works.
Speaker AYou're getting people really hooked and wanting them to buy immediately and that really turns over products, in my opinion.
Speaker BIs it better to have a particular hook?
Speaker BLike I watched the 40 year guy who says, if I haven't known this in 40 years, if I had only known this for the last 40 years, he starts every video.
Speaker BHe's the 40 year guy, right?
Speaker BYep.
Speaker BDo those hooks are.
Speaker BAre they important or can you get away without that hook?
Speaker BAnd, you know, like, you.
Speaker BYou gave me some examples like wear it Wednesday or $20 Tuesday or.
Speaker AYeah.
Speaker BAre those more effective?
Speaker BAnd do people come back looking for them or is a free for all better?
Speaker AWell, I can tell you and answer your question just based on what you said.
Speaker AYou remember.
Speaker BI remember him.
Speaker BRight, Exactly.
Speaker BYep.
Speaker ASo it's.
Speaker AIt's just like why McDonald's and all those places have, you know, certain theme songs or certain images.
Speaker AIt's because you connect with them instantly by remembering who they are.
Speaker ASo most definitely, I think if you can create your boutique or, you know, you can create a brand that people like.
Speaker AOh, that's so and so.
Speaker AIt resonates with them, and they're quickly to listen.
Speaker ASo I do three cowgirl finds, and that has worked for me because people are like, oh, yeah, she shares that all the time.
Speaker ALet's see what she's got.
Speaker ASo consistency, I think it does make a difference.
Speaker BYou hit an important point there.
Speaker BWhen you're doing something like that.
Speaker BYour three cowgirl finds or $20 Tuesdays, you've got to be consistent.
Speaker BYou've got to do them.
Speaker BSo if it's $20 Tuesdays, every Tuesday, you do a $20 Tuesday.
Speaker BThe consistency is what makes that stick.
Speaker BYou know, we used to say in the old days in marketing, you.
Speaker BYou had to hit somebody three times for it to stick.
Speaker BNow it's 20.
Speaker BRight.
Speaker BIt's not three anymore.
Speaker BIt's not seven.
Speaker BIt's not 11 because there's so much clutter.
Speaker AOh, yeah, for sure.
Speaker AAnd that's where that three seconds comes in.
Speaker AI mean, there's millions of creators, millions of businesses.
Speaker ASo if they're flipping through and they can't find you in the first three seconds, they're already past you, so you have to hook them.
Speaker AAnd a lot of that is those consistent little, you know, little catchphrases or something that brings them in.
Speaker AThey're like, wait, what's $20?
Speaker ABecause nothing's $20 anymore.
Speaker AOr what about Wednesday?
Speaker ASo those little things catch them, and then maybe they'll stay and see the rest of your products.
Speaker BIt's hard to be creative, right?
Speaker BWe that think outside the box term, you know, it.
Speaker BWe've been saying that for 100 years.
Speaker BThink outside the box.
Speaker BBut it's hard to think outside the box and come up with something clever yet.
Speaker BI think every store retailer already has that something clever.
Speaker BThey just haven't packaged it.
Speaker AOh, yeah, absolutely.
Speaker AAnd it's Just like practicing, you get used to it.
Speaker ALike the three cowgirl finds.
Speaker AIt took me forever.
Speaker AI said it one time and realized, just go.
Speaker AGoing like that really brings the camera.
Speaker AAnd people are like, wait, why is she moving her hands?
Speaker AI talk with my hands all the time.
Speaker AAnd I think you'll find it.
Speaker AYour personality and who you are.
Speaker AWhat catches somebody, whether it's walking in a storefront or something like that, those little catchy things are really going to help promote your business.
Speaker AAnd I think you have it.
Speaker AYou just got to find out what's natural to you and what.
Speaker AWhat works for you as a business.
Speaker BAnd I think when you'll find the catch, that.
Speaker BThat tag that you're looking for by accident, it'll be something that you do just off the cuff, and then it resonates in, you know, gets more views than any of your other videos.
Speaker BAnd you go, wow, that.
Speaker BThat worked.
Speaker BBut you didn't plan it.
Speaker BYou know, we've been doing our show for almost 4,000 episodes.
Speaker BOur most popular things are things that happened by accident that we still do.
Speaker BYeah, we didn't plan them.
Speaker AAnd that's great.
Speaker BYeah.
Speaker BBut.
Speaker BBut don't.
Speaker BWhat I'm saying is don't force it, but be aware when it works, to embrace it.
Speaker AYeah.
Speaker AAnd people can see when it's forced.
Speaker AI think people can tell when you're forcing things.
Speaker AThey're like, well, I don't know.
Speaker AIt's kind of like a.
Speaker AWhen a kiosk in the mall, you know, when they're coming at you, you're like, no, no, no, I don't.
Speaker AI.
Speaker ABecause it's.
Speaker AIt's forced.
Speaker ABut if it's a natural thing and it's natural to your business, people see that and they see through it, and it's natural for you to talk about over and over and over again, which is what you have to do to stay consistent.
Speaker BObviously, unboxings, especially if you're a retailer or, you know, they're.
Speaker BThey've been popular, but.
Speaker BBut again, I think you need to.
Speaker BI don't know how you feel about unboxings now, but I think they're kind of getting old.
Speaker BI think it's kind of, you know, two year ago thing.
Speaker BCan you do it differently?
Speaker BThat's the question.
Speaker AYeah, absolutely.
Speaker AAnd I think, though, although you said they're getting old, it is what can make you stand out.
Speaker AAnd I have found that I've done my three cowgirl finds or unboxed.
Speaker AWe ranch for a living.
Speaker AI take my stuff outside.
Speaker AAnd surprisingly, that little catch Thing is, they want to.
Speaker AThey're probably watching the cattle behind me.
Speaker AThey're not watching me.
Speaker ABut the thing makes a difference.
Speaker AAnd when they're scrolling, people like, oh, that's catchy.
Speaker AAnd so if you can find something like that in your boutique or in your business, what can make you stand out from the millions of videos that.
Speaker BYou'Re scrolling through as opposed to doing it at your desk there.
Speaker AYeah.
Speaker BWhich is what everybody else does.
Speaker BRight.
Speaker BThey just don't open it at a desk.
Speaker BAnd there's.
Speaker BYou put the visual there to catch their attention.
Speaker BBecause you have to have something to catch their attention.
Speaker AYeah, yeah, exactly.
Speaker BSo what, what kinds of things have you.
Speaker BVideos have you seen be very effective with your clients?
Speaker ASo I found that short form.
Speaker AWe've talked about that a lot.
Speaker ABut getting to the point quickly, people are kind of over the deal of, let's explain this vest.
Speaker ALet's talk about it for a while.
Speaker AThey're like, they have a short.
Speaker AThey have places to go.
Speaker ASo tell me what it's about.
Speaker ALet me see this.
Speaker ASo I would really focus on short.
Speaker AGet to the product fast.
Speaker ADon't talk too much.
Speaker ABut I also have found that you have to be in person.
Speaker AYou have to show a face.
Speaker AI think you need to be behind the camera.
Speaker AAnd if not, that's where influencers or people like myself come into play, that it's more natural for them.
Speaker AThe reason why is it builds a connection and the connection and relationships is really what's going to sell your items.
Speaker BYeah.
Speaker BAgain, come for the content, stay for the host.
Speaker AYeah.
Speaker BThey're coming back and watching videos over and over again because they like you.
Speaker BIf they don't like you, they're scrolling best.
Speaker BRight.
Speaker BBut.
Speaker BBut you have to give them a chance to like you.
Speaker BYou know, you have to give them a chance to.
Speaker BAnd they do, or they wouldn't shop with you.
Speaker BThat's the other thing.
Speaker BYour, your, your current customers keep coming back to you because they like your store, they like you, or you've done something for them that, that they like and they even current customers want to see more of you.
Speaker AOh, yeah.
Speaker AAnd you're not going to attract everyone.
Speaker AOne of the best pieces of advice I ever got is you're going to attract those that you should and repel those that you don't even want there.
Speaker ASo you're not going to be able to have everyone come to your store.
Speaker ABut the ones that want to shop with you that like your items, that are interested in what you have to offer, they're going to come on.
Speaker AThe rest of them will go on by.
Speaker ABut that's great.
Speaker AThat's where you're going to make your money.
Speaker BWe had an 80:20 rule that was an acting company I owned years ago and we did 450 shows over 10 years.
Speaker BAnd the 8020 rule is 80% are going to love what you do.
Speaker BGive you a standing ovation.
Speaker BThe other 20% who ate the same food and saw the same show are going to hate every minute of it.
Speaker AYeah.
Speaker BIt's just the way it is.
Speaker BThey're 20% will not like anything you do.
Speaker BYeah, yeah.
Speaker BAnd it's true with short term video or podcasts or whatever content creation you do.
Speaker BIt's just.
Speaker BAnd you're not.
Speaker BSo you cater to the 80, you don't cater to the 20.
Speaker BAnd what tends to happen is you new creators especially focus on the 20% who don't like them and you just can't do that.
Speaker BYou just, you have to tune them out.
Speaker BYou don't care.
Speaker BThey're not going to buy anything from you anyway, so who cares?
Speaker AOh yeah.
Speaker AAnd you want your ideal customer to come in and your ideal customer will come.
Speaker AAnd I think that's the hardest thing is be patient.
Speaker AThey're going to come.
Speaker AYou're going to attract the right people.
Speaker AYou just got to figure out the algorithm and then they'll push it out towards it.
Speaker BDo, do your new customers, ones you work for, do they tend to want to over produce videos?
Speaker AI do think I even personally can get salesy is what I call it.
Speaker AAnd yeah.
Speaker AOr throw a filter on.
Speaker AEverybody wants to look picture perfect.
Speaker BAnd although doesn't help this, by the way, it doesn't help.
Speaker AWell, I think what's funny about society is we're kind of over that.
Speaker AWe're over.
Speaker ALike if you've noticed.
Speaker ANo more.
Speaker AThey're not hiring celebrities to showcase their items, they're hiring an everyday person.
Speaker AAnd the reason why is people connect with the everyday thing.
Speaker ASo if you mess up or if you don't look picture perfect, that's fine.
Speaker AThey actually build connections that way and it really, truly brings in sales at the same time.
Speaker BWhat metrics are you looking at?
Speaker BOkay, now you've done some videos, let's say they put out 30 or 40 of them.
Speaker BRight.
Speaker BAnd they're getting bigger, better at it and it's more fun for them.
Speaker BBy the way, I have a saying.
Speaker BYou get used to anything in three weeks.
Speaker BYeah.
Speaker BDoing something for three weeks, you're going to get used to anything in three weeks.
Speaker BMy wife And I have said that forever and it's true, right?
Speaker BAfter three weeks you stop even thinking about it.
Speaker BYou just do.
Speaker BSo what metrics now for a customer that you're working for or helping with their short form videos, what metrics are you looking at to gauge success.
Speaker ADepending on what you're wanting from that video?
Speaker AIf you're wanting follower count, look at, you can look at all your statistics behind each video, which has a really cool.
Speaker AAnd a new feature that no matter.
Speaker BWhat the platform, it doesn't matter, right?
Speaker AYes, no matter what the platform.
Speaker AOne really cool thing about make sure your account.
Speaker AFirst of all I should pause.
Speaker AIs under a business account.
Speaker ASo that way you can see all your analytics.
Speaker ABut Instagram just rolled out a feature called trial reels.
Speaker AAnd trial reels is actually really awesome because it pushes out to people that you do not know and that are not following you.
Speaker AAnd so I really look at those.
Speaker AHow is this resonating with people that I don't already have?
Speaker ABut then also look at your content with people you already have.
Speaker AAre they commenting?
Speaker AAre they engaging?
Speaker AHow did they respond to the video that you did?
Speaker ADid they watch it all the way through?
Speaker AAll those are very important.
Speaker BAre you going to change so are you going to change your thinking a little bit for the trial videos and approach the video in a little bit different way than somebody that knows what you do already?
Speaker AYeah, I've tried all different kinds of content.
Speaker ATo me, trial reels is a great place to try.
Speaker AIt's kind of like you can hide behind a curtain and push out a video and see if it does well or if it flops without putting it on your feed.
Speaker AI think it's a really cool feature that they have right now, but it also gives you a chance to experiment with different things.
Speaker AAnd I always recommend go check out my account.
Speaker AAsk me any questions you want, take advice from people that you really like watching.
Speaker AWhy do you like watching their videos?
Speaker AAnd then kind of take some notes and then recreate it, but in your own style.
Speaker AAnd so yeah, I think the insights tool and all that is really helpful because you can push it, see if it does well, if it's something you can consistently produce over and over again and how it works for you.
Speaker BDo coupons code, coupon codes or things like that work at all on short form video?
Speaker ALike advertising coupons?
Speaker BYeah, like I want to see it.
Speaker BOkay, you've got a client that really wants roi, right?
Speaker BThey want to see roi.
Speaker BSo they're going to throw a coupon code into the video Whatever it is, do they work on video or do people forget what the coupon code is and then just.
Speaker AI think it kind of depends on what you're going for.
Speaker AYeah, if it's a, if it's like, well, 50% off, I guarantee you people remember.
Speaker A50 off, 10% they won't remember.
Speaker AYeah, but you gotta catch them.
Speaker AYou just really gotta catch them.
Speaker AAnd no matter how much you're offering, how cheap your product is, how affordable it is, if you can't catch them, they're not, they scrolled on past, which is the way of the world unfortunately.
Speaker ABut you really have to bring them in so that way they can stay and watch your product.
Speaker AAnd then they're like, oh yeah, that was 50% off, of course I want it.
Speaker AI'm gonna put that coupon code in.
Speaker BSo I'm brand new, I have a retail shop, Right.
Speaker BAnd I do sell online, but I've not done short form video.
Speaker BYou're gonna advise me?
Speaker BOkay, I want to, but I don't want to be overwhelmed.
Speaker BAnd I, that's.
Speaker BIt's easy to get overwhelmed with everything we do because we have to do everything, right?
Speaker BAs, as an owner of a small store, you probably have five employees maybe and, and you're doing most of the work.
Speaker BYou're, you're the hundred hour a week person.
Speaker BAnd I've been that person, you know, all through my life as an entrepreneur.
Speaker BSo I get it.
Speaker BBut what would you advise me to do?
Speaker BStart one a week start, you know, how do I start?
Speaker AReally ask yourself, what can you manage?
Speaker ALike, I think that's the first thing.
Speaker ABe realistic.
Speaker AAnd then once you get that narrowed down, if you can do three videos a week, do those three videos, it's Monday, Wednesday, Friday.
Speaker AI'm going to get those done, I'm going to get those pushed out.
Speaker ABecause consistency, your customer will rely on that and they'll train their brain.
Speaker AIt's a psychological thing.
Speaker AIf they know Monday, Wednesday, Friday that you're going to be on there, they're going to start doing it.
Speaker ABut do quick things.
Speaker AThey call it B roll.
Speaker AAnd B roll essentially is you just set up your camera and you're.
Speaker AAnd then maybe you put a voiceover over it or you put words, a text, super easy.
Speaker AMaybe you're putting things on the shelf and you're having the camera roll and then you put new arrivals hitting the store and that's your video for the day.
Speaker ALike super easy.
Speaker AYou don't have to make it complicated.
Speaker AAnd I think that's what we do.
Speaker ASo Easily is like, oh, I don't have time to put out all these videos.
Speaker AJust throw your phone up.
Speaker AI promise those short videos really resonate with your followers.
Speaker BConsistency more important than quantity at the start, I.
Speaker AYes, I'd say so.
Speaker ABecause if you're not consistent, they can't even expect your business to be there.
Speaker AIt's like a business that's not open set hours.
Speaker AYou don't know if they're going to be there or not.
Speaker ASame way with your social media.
Speaker AYou got to be consistent so they know that they can count on you.
Speaker BI know every service is different as far as the algorithms are concerned, but what have you noticed?
Speaker BTikTok likes.
Speaker AThey like short video.
Speaker AThey do prior to prioritize watch time.
Speaker AAnd they love the B roll.
Speaker AThat's one thing that I've been pushing on TikTok is they just want to see you in your natural form.
Speaker ALike they want to see you put hanging stuff on the racks for new arrivals and then maybe you put a little text that says you're going to have a sale and it really hypes people up.
Speaker ABut those, if they watched it for seven seconds of you hanging things up, it just resonates really well.
Speaker AAnd it does really well for him.
Speaker ABut it's so easy.
Speaker AI know so many people don't want their face on camera.
Speaker AWell, turn to the side maybe and hang those up and you'll get comfortable with it.
Speaker AAnd then after a while you have a big old tripod and you're like, this is easy to do.
Speaker AI can film 30 videos in a week.
Speaker BInstagram.
Speaker BWhat's Instagram like?
Speaker AThey're, to me, they are more like, they like, like transitions and they also like, I don't know, more what we.
Speaker BUsed to call jump cuts and video.
Speaker AYeah, yeah, yeah.
Speaker ASo they're more formal, they kind of like it more planned out.
Speaker ASo I post probably more higher quality on Instagram.
Speaker AOn TikTok, I throw up all kinds of content.
Speaker ABut I've grown more on TikTok.
Speaker ASo you kind of have to decide what, what format you like and just try it out.
Speaker BAnd now let's get back to Facebook because you said that's where the buyers are.
Speaker BIt is.
Speaker BIt tends to be the 40 to 60 year old crowd that actually has dispos.
Speaker BDisposable income.
Speaker BRight.
Speaker BSo yeah, I mean, it's true.
Speaker BWhat about Facebook shorts or reels?
Speaker BSo same as Instagram, right?
Speaker AYeah, I actually have my content on Instagram.
Speaker AJust pushed Facebook.
Speaker BOkay.
Speaker AAnd I've grown on Facebook just from that.
Speaker AWhich is crazy because I'm not.
Speaker AI mean, I answer my questions and I answer everything on Facebook, but as far as physically just posting on Facebook, it just comes from Instagram and does really well.
Speaker BWell now the big one in the room, the one that's going to overtake everything and is even podcasting for that matter, and that's YouTube.
Speaker BYouTube now is the number one search engine.
Speaker BBelieve it or not, it's the number one search engine.
Speaker BSo especially in podcasting, YouTube has taken over everything else, even Google.
Speaker AYeah.
Speaker BSo like Google cares.
Speaker BThey own it.
Speaker BRight.
Speaker BSo they don't care.
Speaker BAnd AI now being that when you search Google and you're getting AI answers, the amount of traffic to websites that used to pop up and used to go to the website has decreased 80%.
Speaker BSo AI is really changing search.
Speaker BHow important is YouTube now for you and going to be in the future?
Speaker BAnd they have shorts too, obviously, but so let's stick with shorts, even YouTube shorts.
Speaker BBut how important is it?
Speaker AYeah, that is one of my goals.
Speaker AYou hit the nail on the head because you're right, it is becoming a search engine.
Speaker AI think there hasn't been, as I've noticed, not as many western content creators over there, which to me is like something that I want to target and hit because of that reason.
Speaker ABut yeah, YouTube is being pushed out there.
Speaker ALike you said, Google is pushing it out there.
Speaker AYou want to get into a market when it starts out.
Speaker AAnd so I highly recommend pushing your way through it because the cool thing about it is you can do shorts, but you can also do long form content.
Speaker ASo it's a place for everything.
Speaker AAnd more people stay and watch YouTube just like they do a TV show, which is crazy to think about.
Speaker BAnd with YouTube it's fairly easy to make shorts out of your long form content.
Speaker BThat's what most creators do.
Speaker BThey, some of them are making separate shorts, but others are repurposing the long form content too.
Speaker AYeah.
Speaker BAll right, one final piece of advice for a manufacturer or a retailer that has not dove into the deep end of the pool yet.
Speaker AGo for it.
Speaker ABut I mean, just do the short form video content.
Speaker AIt's super easy.
Speaker AI would say try really hard.
Speaker AJust push out five videos, analyze those five videos, what works for you, what works for your viewers and then recreate.
Speaker BThat and do not expect to have millions of views in the first two weeks.
Speaker BYou're going to do this.
Speaker BThis is a long term project, this is not a two week project.
Speaker BAnd you're going to be, you're going to be the star it happens to very few people in any content creation, right?
Speaker AOh, yeah.
Speaker AAnd I heard someone say, can you imagine having 25 people in the room all say they like your outfit?
Speaker ALike, Even if it's 25 people, if that many people said, I like that, that is incredible.
Speaker ASo you can't.
Speaker AYou have to step back and be like, oh, yeah, that is a lot.
Speaker AI can do this.
Speaker BMy podcast mentor uses a classroom.
Speaker BHe used to be a teacher.
Speaker BSo he said, imagine you have a classroom full of people that's 30 or 40 people, and they just listen to your show.
Speaker BIf you were standing in front of them, you would think that was wonderful, Right.
Speaker BYou're not standing in front of them, so you don't think it's wonderful.
Speaker BBut imagine now you get a thousand people.
Speaker BThat's an auditorium.
Speaker BThat's a good sized theater.
Speaker BNow imagine standing on stage in front of a thousand people, right?
Speaker BYeah.
Speaker BIt's a whole different ballgame when you think of it that way.
Speaker BYeah.
Speaker AAnd it's so easy to compare yourself and to, you know, be hard on yourself.
Speaker ABut step back and think, if I had five people that said, oh, I'll hear you talk today, then talk to those five people.
Speaker AThose are going to be your customers.
Speaker BKeep asking it.
Speaker BKeep consistent, don't quit.
Speaker BJust keep making content.
Speaker BBecause eventually that it's.
Speaker BIt is the old hockey stick thing.
Speaker BEventually it does this, right.
Speaker BYou're going to do this for a while and then it's going to go up.
Speaker BIt's just.
Speaker BThat's always been true in, in content and sales.
Speaker BIt's always been true.
Speaker BYeah, that's never.
Speaker BThat's one thing that's been consistent.
Speaker BThat's never changed over the last 50 years of doing this.
Speaker AOh, yeah, yeah.
Speaker AAnd eventually you'll.
Speaker AThose that aren't meant for it weed themselves out.
Speaker AAnd those that are, stay consistent, keep growing.
Speaker ASo you can only go up.
Speaker BAll right.
Speaker BYou have to co host a pod, an episode with me sometime.
Speaker AAbsolutely.
Speaker BHave you, have you done podcast hosting yet?
Speaker AI haven't.
Speaker BWell, there you go.
Speaker BYou're going to get to try something new.
Speaker BWe're going to do that.
Speaker BWe're going to make that happen.
Speaker AThank you.
Speaker BWhere can people find.
Speaker AShop With Me Cowgirl on all social media platforms.
Speaker AInstagram, TikTok, Facebook and YouTube.
Speaker AAnd we'll be doing more there.
Speaker BVery good.
Speaker BWell, thank you for joining us on this WESA retail roundup.
Speaker BTo watch the retail roundups, you can do so on the WESA trade show YouTube channel.
Speaker BYou can find them there.
Speaker BYou can also find them on the Wisdom by Wesa podcast feed.
Speaker BThe audio for this will be out in the next day or two there.
Speaker BAnd also you can find all the information, of course, about the trade show@wesatradeshow.com we have another one coming up in January in Dallas, so you look for all of us there.
Speaker BAnd I'm sure you'll be there.
Speaker AAbsolutely.
Speaker BYeah, you'll be there.
Speaker BI know you will.
Speaker BWe release these on Tuesdays, so you can stay up to date on all of these.
Speaker BWe'll have another one for for you in the next week or two.
Speaker BThank you, Kylie.
Speaker BThis has been fun.
Speaker AWell, thanks.
Speaker AI appreciate it.
Speaker AAnd please reach out if you ever need anything.
Speaker AI'm here to promote you and see your business go higher.