you found the backup wrap up your go-to podcast for all things
Speaker:backup recovery and cyber recovery.
Speaker:In this episode, we break down how ransomware works.
Speaker:By examining the five key objectives that attackers follow in nearly every campaign.
Speaker:My co-author, Dr. Mike Sailor, joins persona in me to walk through the
Speaker:complete attack lifecycle from gaining that initial foothold to delivering the
Speaker:dreaded ransomware note we talk about initial access brokers lateral movement.
Speaker:Command and control or C two communications data exfiltration
Speaker:and the encryption process itself.
Speaker:Uh, this is the first in what's going to be a long series discussing
Speaker:our new book, so buckle up.
Speaker:By the way, if you don't know who I am, I'm w Curtis Preston, AKA, Mr. Backup,
Speaker:and I've been passionate about backup and recovery for over 30 years, ever since.
Speaker:I had to tell my boss that there were no backups.
Speaker:Of the production database we just lost.
Speaker:I don't want that to happen to you, and that's why I do this.
Speaker:On this podcast, we turn unappreciated admins into Cyber Recovery Heroes.
Speaker:This is the backup wrap up.
Speaker:Welcome to the backup wrap up.
Speaker:I'm your host w Curtis Preston, and I have two people with me today.
Speaker:We shall start with PSA manana.
Speaker:Malaiyandi, how's going?
Speaker:Prasanna I.
Speaker:Am good.
Speaker:Curtis, you have to.
Speaker:Okay.
Speaker:Really quickly, how was the show last night?
Speaker:Oh, with, uh, Esh Patel.
Speaker:Nme Nesh Nesh was good.
Speaker:He's taping a special in, uh, in April.
Speaker:Uh, so it was very cool.
Speaker:I wasn't quite in the front row.
Speaker:A lot of Indians in the crowd.
Speaker:And a lot of, a lot of comments about that.
Speaker:Um, uh, I stood out a bit in the crowd, but it was, it was very cool.
Speaker:Um, so, so welcome to the show Prasanna.
Speaker:Thank you, Curtis.
Speaker:I, it's good to be on the show.
Speaker:And of course, of course.
Speaker:We have my book co-author.
Speaker:And look, Mike, it's right up
Speaker:here on the
Speaker:I see it.
Speaker:You, I, yeah.
Speaker:I can't, that is, by the way, that is really big.
Speaker:It's.
Speaker:It is
Speaker:it's like, I think it's like 24
Speaker:by
Speaker:I was, I was,
Speaker:the
Speaker:signs
Speaker:I was concerned that was actual size, but I'm, I'm glad you, I'm glad you commented.
Speaker:Yeah.
Speaker:Yeah.
Speaker:So those, those are, I think, um.
Speaker:13 by 17, right?
Speaker:The ones over.
Speaker:Yeah.
Speaker:So by the way, for those of you, uh, you know, if you're listening, you can
Speaker:watch us on the on, on the tube, uh, by the same name, uh, the backup wrap up.
Speaker:So this is Doctor Mike Sailor, my co-author.
Speaker:Welcome to the
Speaker:show,
Speaker:Thank you guys.
Speaker:you're, you're in your new office,
Speaker:apparently?
Speaker:am in a new office.
Speaker:Yes.
Speaker:Yeah.
Speaker:Do you wanna, do you wanna talk about what you're
Speaker:doing over there?
Speaker:Yeah.
Speaker:So, uh, I think when, when you and I started the, the book, I was, uh, I was
Speaker:involved, uh, at a, to a lesser extent with, uh, some North Texas, uh, colleges
Speaker:and universities helping them with their cybersecurity computer science programs.
Speaker:Uh, and then over the last couple of months, um, um.
Speaker:My engagement with Weatherford College in particular, uh, grew into,
Speaker:uh, now I'm the department chair, uh, over business, computer science
Speaker:and organizational leadership.
Speaker:So, uh, I just can't, I can't get enough of, of more to do.
Speaker:So I'm, I'm, I'm at least succeeding in that
Speaker:Do you.
Speaker:gonna say, Mike, that you just like, you just finished your PhD last year,
Speaker:right?
Speaker:24.
Speaker:I was like, okay, 24.
Speaker:And I was like, okay, it looks like you got addicted to being
Speaker:in school or being around school.
Speaker:So you're like, okay, gonna go back.
Speaker:Except this time I will help set up or run departments and all the
Speaker:rest, so.
Speaker:Well, uh, uh, over the last couple years, I've, I've thought about, you know,
Speaker:what, what does retirement look like?
Speaker:And, uh, uh, I think I've, uh, I, I've got an idea of retiring as a,
Speaker:uh, in, in academia somewhere, you know, share, share my war stories and
Speaker:knowledge with the next generation.
Speaker:Uh, so that's that.
Speaker:You know what I'm working towards.
Speaker:feel free to, you know, I can think of a recommended textbook
Speaker:for your, for your, uh, for your
Speaker:class.
Speaker:a great idea.
Speaker:anyway, yeah.
Speaker:Um, I, I, I remember at least one of one of my books.
Speaker:Uh, I remember finding out that it was a textbook somewhere, which
Speaker:I thought that was pretty cool.
Speaker:Right.
Speaker:Being told that some, that some people are being forced to buy my book.
Speaker:So, uh, speaking of the book, we are beginning, this is at the very
Speaker:beginning of a very long series.
Speaker:We are gonna be talking about this book, literally four years.
Speaker:What's the title?
Speaker:we're gonna do like.
Speaker:A hundred episodes about, because there's so much to talk about in the book.
Speaker:But basically, uh, we're gonna just talk about the things that we, you know, that
Speaker:we, that we learned, uh, you know, some of which we, we already knew, but I think
Speaker:we learned, uh, some things along the way.
Speaker:And, um, this one, Mike, I thought we would start with that We already did.
Speaker:Uh, an episode or two, we talked about.
Speaker:We did the what is Ransomware episode and uh, I also did, um, 'cause we were
Speaker:waiting to, trying to book you, uh, you know, you're a busy man and uh, we did it.
Speaker:Y Yeah, we, uh, we, um, um, we did an episode on how DISC
Speaker:helped, but also hurt, right?
Speaker:Because the fact that backups are on disc makes them, uh, an easier
Speaker:target from a ransomware perspective.
Speaker:Right.
Speaker:Um, and now we're gonna talk about just, just sort of the, the, the attack.
Speaker:process the attack methodology, right?
Speaker:So the title here is, is five objectives of Every Ransomware Attack.
Speaker:What are they gonna try to do?
Speaker:Do they almost all follow the same pattern?
Speaker:To an extent there, there are some that, that may deviate based on
Speaker:how the ransomware was designed.
Speaker:Uh, and so there are specific campaigns to do specific things.
Speaker:Uh, but in general, yeah, they, they do tend to follow, uh, the same process.
Speaker:Can I chime in on something?
Speaker:Chime, chime.
Speaker:the name of this book that you are referring to?
Speaker:Well, it's of course learning ransomware response and recovery.
Speaker:Uh, although I appreciate the ability to plug Prasanna, there's already an ad that
Speaker:plays at the beginning of every episode.
Speaker:Trust me, I make sure they know the title of this book if they're
Speaker:listening to this episode.
Speaker:but yeah, so, and if you're watching it on, on, uh, on YouTube, you get to see
Speaker:the picture, uh, right up behind me there.
Speaker:Uh, and, uh, Mike is of course my co-author, so let's talk about
Speaker:that, that the first thing that they want to do, which, uh, and
Speaker:let's talk about, let's define.
Speaker:What an IAB is, right?
Speaker:And what this has to do with, uh, that first step, which is gaining that
Speaker:initial access to the environment.
Speaker:And so that can take a lot of different forms too.
Speaker:Uh, I think we, we, we often hear about ransomware coming through
Speaker:an email that you clicked on something or you open something.
Speaker:Um, but speaking of IABs or initial access brokers, sometimes bad guys simply buy
Speaker:credentials from some other bad guy.
Speaker:'cause that's all the, you know, that's the risk.
Speaker:That's their specialty.
Speaker:They just harvest credentials and they resell them.
Speaker:So now I don't, I don't need to rely on a user to interact with
Speaker:an email with malware in it.
Speaker:I have the credentials to log in and deploy my malware.
Speaker:Uh, so how it's initially, uh, deployed sometimes depends.
Speaker:Uh, so it depends on the, the threat actor.
Speaker:It depends on the campaign.
Speaker:And sometimes they may try both.
Speaker:You know, maybe I bought a bunch of credentials and none of them
Speaker:work, so now I'm gonna start sending emails or vice versa, right?
Speaker:I send a bunch of emails and nobody clicks on it.
Speaker:Well, now I need to go buy, I need to go buy some credentials.
Speaker:And is like if then I know you have a lot of expertise in this field,
Speaker:in your sort of experience, how.
Speaker:Successful.
Speaker:Is it sort of with the email versus, or how prevalent is the email attack side
Speaker:of things versus sort of uh, the, buy
Speaker:credentials.
Speaker:email is the cheapest and statistically most reliable.
Speaker:Uh, and then there's the other, there is the third option where bad
Speaker:guys do you know, they, they, they do an assessment of your environment
Speaker:looking for vulnerabilities.
Speaker:They find one they can exploit.
Speaker:Now they've got access that way without having to do either of the other two.
Speaker:But, um, statistics with email has, has run pretty consistent over the,
Speaker:the last man almost couple of decades.
Speaker:Uh, it's gotten a little bit better.
Speaker:Well, actually there's a bit of an e ebb and flow because,
Speaker:uh, traditional email phishing.
Speaker:We were getting better at as users at detecting, you know, bad, you
Speaker:know, bad grammar, bad punctuation, like that just doesn't seem right.
Speaker:I'm not clicking on that.
Speaker:But now with ai, those emails are written, written, pristine.
Speaker:And if, and if I can give AI enough history of how you communicate,
Speaker:I can truly make that email sound like something you would say.
Speaker:Right, because that's the other, that's the other giveaway with AI is
Speaker:that it's using language and things like Prasanna doesn't talk that way.
Speaker:He wouldn't sign his email like that.
Speaker:So now that's what I'm looking for.
Speaker:Instead of punctuation, I'm looking for like, you know, a sentence structure
Speaker:and, and the words you might use.
Speaker:Well, but ai, if I give it AI enough information, it can, it
Speaker:can, it can fool a lot of people.
Speaker:So there's been this like.
Speaker:Over, you know, prior to, uh, AI being used as a, as a tool, uh, the, the
Speaker:statistical, the statistical success of email phishing went down a couple
Speaker:of percentages, uh, percentage points.
Speaker:But now with ai, it's going back up.
Speaker:Uh, and so it's, it's usually around between 20 and 25%.
Speaker:So if I send out a million emails, that's 200,000 people are gonna click on it and,
Speaker:Really
Speaker:yeah.
Speaker:that, that's really
Speaker:It is.
Speaker:Well now, now granted, you know, you've gotta, you've gotta
Speaker:consider all the other things too.
Speaker:Like maybe I have a good email filter.
Speaker:And so
Speaker:Mm-hmm.
Speaker:don't typically get emails from Prasanna, so that's going into quarantine, right?
Speaker:So there's, there's other things that would impact that.
Speaker:Uh, so it does depend on how an environment might, uh, uh, might be
Speaker:set up to, to, uh, address phishing.
Speaker:But in general, between 20 and 25% delivery.
Speaker:Alright, so that's just, it made it to your inbox.
Speaker:Now of the 20, 25%, another 20, 25% interact with the email.
Speaker:So out of, out of 200,000 now you've got, what, 40, 40,000 people
Speaker:actually opening the email of those?
Speaker:Some, another subset would actually, you know, if it asked for credentials,
Speaker:they would give credentials.
Speaker:Uh, so it, out of a million emails, you're probably looking
Speaker:at, you know, maybe 20, 30,000.
Speaker:Uh, actually, actually interacting with it and potentially, you know,
Speaker:causing an infection or giving away their, their login credentials.
Speaker:Well,
Speaker:Of course.
Speaker:given how.
Speaker:Of course when you're saying the word phishing, for those that you
Speaker:know, 'cause we're saying it out loud, this is phishing pH, right?
Speaker:P-H-I-S-A-I-S-H-I-N-E.
Speaker:Right.
Speaker:Um, and, uh, you know, referring to this idea of sending something
Speaker:out, you're fishing, right?
Speaker:You're, you're sending a bunch of stuff out.
Speaker:Hoping that you get a bite.
Speaker:And, and the thing is, like everything else, and we're gonna say this a million
Speaker:times over the, you know, over these episodes is they, they have to, they
Speaker:only have to be right once, right?
Speaker:They only have to get one person right to click on the, on that, on that
Speaker:email and, uh, and, and enter the, the, uh, the credentials and then
Speaker:boom, they're in
Speaker:And, and on that note, it's funny that, you know, companies, companies
Speaker:do these phishing exercises and they're like, you know, out of a hundred
Speaker:people, only two people clicked.
Speaker:And that's great.
Speaker:I'm like, no, it's still two people.
Speaker:That's all they need.
Speaker:They just need one, right?
Speaker:It used to be a hundred percent, but.
Speaker:So we're, we're, we're trying to, we're trying to cover a lot in this half hour.
Speaker:So obviously the first thing they could do is, is to get in, right?
Speaker:To get some kind of, uh, either, you know, you talked a little
Speaker:bit about vulnerabilities.
Speaker:Uh, we've covered some of the vulnerabilities that happen, uh, and
Speaker:then also, but I think would, would you agree that the most common way
Speaker:is, is essentially stolen credentials?
Speaker:Is that the most common way that people get into
Speaker:environments?
Speaker:Uh, that is the most common successful path.
Speaker:Yes.
Speaker:Yeah.
Speaker:Yeah, that makes sense.
Speaker:Okay.
Speaker:And then obviously there, there are things like vulnerabilities
Speaker:that they can, they can exploit.
Speaker:Those are just, they're more work, I think.
Speaker:Right.
Speaker:Um, and, and many of those vulnerabilities require.
Speaker:I, I think this is hand in hand, right?
Speaker:So many of the vulnerabilities require that you're already
Speaker:in the environment, right?
Speaker:So the, if, if you have a vulnerability on your internal email server,
Speaker:but that internal email server is accessible via the internet,
Speaker:then you, you've gotta be inside.
Speaker:Um, does that
Speaker:sound
Speaker:Well, I am just gonna go back to my favorite word it, uh, or phrase.
Speaker:It depends.
Speaker:And so, so the, the initial part of this, whether it's identifying
Speaker:a vulnerability on your perimeter.
Speaker:Uh, buying, uh, uh, credentials or phishing, almost all of that is automated
Speaker:because bad guys are lazy and they've, they've figured out the, you know,
Speaker:the secret way of, of doing a job.
Speaker:So that first phase is almost all automated, and a lot of times the bad
Speaker:guy doesn't know that they compromise somebody until it phones home.
Speaker:And we'll get to that in a minute, but.
Speaker:Things like, um, you know, there were, there was a recent, uh,
Speaker:zero day with Fortinet firewalls.
Speaker:There's a, there's uh, there was a zero day with, um, load balancers.
Speaker:There was a zero day with some cloud services.
Speaker:All of those things, I mean, bad guys are, are keeping an eye on, on, on that stuff.
Speaker:Uh, and, and, and jumping on the opportunity to configure.
Speaker:You know, scripted attacks to take advantage of those things.
Speaker:And so it's, it's when those vulnerabilities get exploited and
Speaker:they get alerted like, Hey, this, that your sub your, your script or your
Speaker:attack was successful, that's when they start applying actual effort.
Speaker:Um, so.
Speaker:Right.
Speaker:Yep.
Speaker:sense.
Speaker:Yeah.
Speaker:Yeah.
Speaker:So let's talk about, so once they're in, right, so then what are we,
Speaker:what are they gonna do at that
Speaker:point?
Speaker:So the next part is understanding what they, what they caught, right?
Speaker:So, you know, you, you got something on the, on your line and you're
Speaker:like, this is gonna be a huge fish.
Speaker:And, you know, it turns out to, to be, you know, a little, little
Speaker:sunfish, uh uh, or a minnow.
Speaker:But, and I, and I say minnow because in some cases what you
Speaker:have is really just bait or a stepping stone for the next thing.
Speaker:But yeah, reconnaissance and understanding what, uh, what you've, what you've
Speaker:gained access to is the next step, because maybe it's something they
Speaker:don't wanna spend any more time on.
Speaker:Um, you know, it's, it's grandma's knitting shop.
Speaker:Uh, you know what, what, what's a value there?
Speaker:Uh, versus Oh yeah, I don't have time to mess with that.
Speaker:I'd rather spend, you know, the 10 hours that, that I've, that I've got to.
Speaker:Look at the next thing that that just told me got compromised.
Speaker:So I'm gonna go see what that is.
Speaker:Um, and so it's a little bit about, uh, you know, you just
Speaker:have to be less valuable or, um, more protected than your neighbor.
Speaker:Um,
Speaker:Yeah.
Speaker:so
Speaker:It is that thing about not
Speaker:outrunning the
Speaker:yep, you just have to faster than the other guy.
Speaker:Just have to run the other guy.
Speaker:And Mike are the people who do this sort of second level analysis, is that
Speaker:the same person who did the initial access broker and got in initially?
Speaker:Or is this sort of, they got in and now they just hand things over?
Speaker:Because I've heard that there are like multiple Prasannas sometimes involved in a
Speaker:ransomware
Speaker:sure.
Speaker:Yeah, there's, there's different threat actors, uh, initial access brokers.
Speaker:That's just their job.
Speaker:Uh, so they're either collecting or, or buying and reselling credentials.
Speaker:'cause sometimes, you know, maybe they'll go buy, you know, a million
Speaker:credentials and then they'll validate them and then sell them as validated
Speaker:credentials, which can bring more money.
Speaker:Versus just saying, I've got a lot of, you know, credentials and selling them.
Speaker:'cause I don't know if they're valid or not.
Speaker:So, initial access brokers, that's a job that's, that's, that's a bad guy's career.
Speaker:That's all they do.
Speaker:And so.
Speaker:Uh, sometimes there is continued interaction, so maybe I sold you
Speaker:some credentials for this target and one or two of them work, uh,
Speaker:but maybe some of them don't.
Speaker:So I may come back to you and say, Hey, you know, what else do
Speaker:you have related to this company?
Speaker:What else can you find?
Speaker:Go back out to your, your network and, and see if you can buy or
Speaker:get updated credentials, however you got them the first time.
Speaker:And, and then this, the, but the, the, the lateral movement and the recon
Speaker:that still can be automated, right?
Speaker:Like, uh, once they're, once something gets installed, it can sort of
Speaker:poke
Speaker:It often is,
Speaker:out
Speaker:it
Speaker:there.
Speaker:certainly often is, uh, the malware is designed to go
Speaker:and look for specific things.
Speaker:Like it'll say, you know, look for all the Microsoft Office related, you know,
Speaker:document, spreadsheet, PowerPoint, uh, and then give me a count and a
Speaker:file size for all of those things.
Speaker:'cause if they're all like.
Speaker:You know, 10 or 15 k, probably not interested in those, but if you've
Speaker:got a, a two or three meg spreadsheet, probably interested in that.
Speaker:Uh, and, and maybe even the file name, you know, financial forecast
Speaker:for 2026, I probably want that.
Speaker:Or, uh, uh, uh, cyber
Speaker:Password
Speaker:Absolutely.
Speaker:Or cybersecurity, uh, insurance program details.
Speaker:Right.
Speaker:Uh, so I want that.
Speaker:Well then maybe.
Speaker:Insurance,
Speaker:Maybe there's photos or backup files, you know, your, your Veeam backup file types,
Speaker:um, um, your accounting system file types.
Speaker:So it's gonna be pre-programmed to go look for this stuff, inventory it, uh, and then
Speaker:give that back to me so I can determine the value of what I've access to.
Speaker:But it's also gonna look for what other things does this device have access to?
Speaker:Do I have, am I mapped to a network drive?
Speaker:Uh, do I have credentials to a, a cloud environment?
Speaker:You know, is, is there.
Speaker:Um, um, I'm trying to, uh, I'm trying to remember the, the Microsoft service
Speaker:that runs that, that maintains your, your credentials across, uh, different apps
Speaker:you mean, uh, like inter ID
Speaker:active
Speaker:intra, but then there's a, there's actually a service, uh, that runs on a, a
Speaker:Windows machine that, that manages that.
Speaker:So it's gonna look for that too, like what services are running.
Speaker:Right.
Speaker:Um, so yeah, that, that, that kind of stuff is automated.
Speaker:That's what happened to Target.
Speaker:And there's other, there's other malware too.
Speaker:Like, uh, back in the day when, when the target was mostly credit card
Speaker:numbers, the malware would be scripted to identify, uh, point of sale systems.
Speaker:And so it, it could get in through the, the HVAC system and it will
Speaker:automatically crawl through the network until it finds and, and it interrogates
Speaker:each device it gets access to.
Speaker:Are you a POS?
Speaker:No.
Speaker:Then it'll move on and sometimes even clean up after itself.
Speaker:Um.
Speaker:Uh, until it finds the target scada uh, you know, what, what happened
Speaker:to, uh, the Iran, uh, centrifuge?
Speaker:It's very similar that malware looked for cent.
Speaker:What, what is a centrifuge?
Speaker:Uh, and it would only, uh, you know, uh, detonate, uh, when it, when it
Speaker:found what it was scripted to look for.
Speaker:And Mike, as it's doing the searches, is it hopping from device
Speaker:to device and doing searches kind of like spreading like a worm?
Speaker:Or is it just using that initial access point
Speaker:No, it wants to,
Speaker:to sort
Speaker:it wants to spread because the other objective of malware's persistence.
Speaker:So, uh, and, and I, and I, I've seen this in, in practice because
Speaker:we often get asked to, uh.
Speaker:To compromise or test the, the security of an environment.
Speaker:One of the ways we do that is custom malware.
Speaker:Uh, and so when, when we infect one machine, we want that machine to help
Speaker:us infect other machines and antivirus, especially with custom malware, it usually
Speaker:takes antivirus a week to determine that.
Speaker:That's malware.
Speaker:Well, then it updates the software, the, the signatures on this computer,
Speaker:and then our malware gets scraped.
Speaker:What's gonna do that sequentially?
Speaker:And that gives us time then to tweak our malware and redeploy it on
Speaker:those threads that are still open.
Speaker:Uh, so a no, absolutely it wants to spread, um, and maintain
Speaker:some level of persistence.
Speaker:All right, so we, so we got in, we're spreading around, and then what's
Speaker:So when it has that inventory or a good understanding of, of, uh, or it, it's
Speaker:achieved whatever it was designed to do, it's saying it's gonna phone home,
Speaker:it's gonna go, you know, Hey bad guys.
Speaker:Here's what you've got.
Speaker:Uh, lemme know what's next.
Speaker:Uh, and that, that then leaves it up to the bad guy to determine, all right,
Speaker:well, and I, I say that some, some malware is just scripted to, to detonate on
Speaker:everything whenever it gets access to it.
Speaker:So it'll just, it doesn't care.
Speaker:It doesn't care if you're, if your grandma's yarn shop or a, uh, an oil
Speaker:and gas company, the moment you get infected, it just starts encrypting stuff.
Speaker:Uh, so there's that.
Speaker:And so that goes back to the, it depends, but, uh.
Speaker:In, in most sophisticated attacks, it's gonna phone home and give them an idea of
Speaker:what they've got access to so that the bad guys could then determine, 'cause maybe
Speaker:I don't wanna detonate the ransomware, maybe I wanna maintain some access and
Speaker:start doing more recon and EA drop.
Speaker:Yeah, maybe.
Speaker:Yeah, maybe you, you don't, you don't quite have the golden
Speaker:goose that
Speaker:Okay.
Speaker:for, but maybe you've got, you can do a more manual lateral movement
Speaker:and
Speaker:Yep.
Speaker:right.
Speaker:Uh, something that's controlled by a human rather than, uh,
Speaker:than a
Speaker:And so we would consider that more of an advanced persistence.
Speaker:So it's not an automated persistence, it's a, it's a, it's a human driven
Speaker:persistence where they're gonna pivot and listen and, and maybe modify.
Speaker:But yeah,
Speaker:the deter advanced persistent threat,
Speaker:right, is
Speaker:I didn't wanna call it an A PT 'cause a lot of times those are
Speaker:nation state driven, but I like the advanced persistence part of that.
Speaker:Uh.
Speaker:But yeah, so it's gonna call, it's gonna phone home, and then it's gonna wait
Speaker:to determine if, uh, bad guys wanna do anything else or, or modify the attack.
Speaker:So when you say phone home, could you provide a little bit more details?
Speaker:'cause it's not like it's gonna like pick up the phone or just be like, Hey, I'm
Speaker:just gonna ping this IP or send a message.
Speaker:Right.
Speaker:Or an SMS.
Speaker:Right.
Speaker:What do you mean by
Speaker:phone
Speaker:So ahead of the com, uh, ahead of the campaign, bad guys will typically
Speaker:rent, uh, servers out on the dark net, so the compromised machines, uh, uh.
Speaker:Um, a virtual machine, they don't care if it gets blown away or compromised
Speaker:in the future, and they'll, they'll hold that lease for a period of time,
Speaker:usually a couple of days a week, sometimes only a few hours, and then
Speaker:they will pre-configure the malware with the IP address or the host and
Speaker:the host name of that, what we would consider a command and control server.
Speaker:It's what the bad guys are commanding and controlling their attack from.
Speaker:So they deploy the, the, the malware.
Speaker:When it calls home, it knows to call back to that command and control.
Speaker:Server, and that's where that information's gonna come from.
Speaker:That's also where the, if, if it, if ransomware is part of the
Speaker:attack, that's how they're gonna, uh, negotiate the, the keys, the
Speaker:encryption keys, the public private keys
Speaker:Hmm.
Speaker:back in the day.
Speaker:That's also why your Ransom note said you have 72 hours to reply to this.
Speaker:Well, it's because they we're only gonna lease that server for 72 hours and at
Speaker:the end of 72 hours when it gets blown away, we'll, so do your encryption keys.
Speaker:So, yeah.
Speaker:So, uh, that, that's evolved a bit today.
Speaker:Uh, some, um, some ransomware don't do the negotiation.
Speaker:It's just hard coded with how it's gonna encrypt.
Speaker:Uh, and, and that's one of the ways that, um, law enforcement's helping
Speaker:victims combat ransomware is because if, you know, if the FBI helped company
Speaker:A and it was ransomware strain, a. Uh, and then you get infected with the
Speaker:same ransomware strain, they may be able to use a decryption key from some
Speaker:other victim to help you with yours.
Speaker:Hmm.
Speaker:so again, it, it depends, uh, it depends on how the ransomware was, was built
Speaker:and that encryption was designed, but that's, that phone home goes
Speaker:back to that command control server.
Speaker:So in this episode we're, we're covering what I'm gonna call a traditional
Speaker:ransomware attack, but gonna add what has become more traditional.
Speaker:'cause it's not, it wasn't covered in the initial five
Speaker:steps that we're talking about.
Speaker:And I'm gonna talk a little bit about exfiltration, or I want you to talk a
Speaker:little bit about exfiltration, right?
Speaker:Because.
Speaker:I, think, uh, what, what do you think do, do you have any stats that talk
Speaker:about the percentage of ransomware attacks that have become double
Speaker:extortion
Speaker:It is in,
Speaker:Where, where
Speaker:they're stealing
Speaker:it's definitely increasing, especially with those that are not just automated
Speaker:attacks and what I mean, and, and so there's, there's, there's this
Speaker:development of kind of two, two generic.
Speaker:I am gonna, I'm gonna classify those two generic, uh, ransomware types of attacks.
Speaker:There's the, the low end attacks.
Speaker:And within those low end attacks, you, you have a variety of threat actors.
Speaker:Some of them are just entrepreneurs, and what I mean by that is bad guys
Speaker:are developing ransomware as a service.
Speaker:So there's ransomware, they're, they have the email list, maybe
Speaker:they have access or credentials.
Speaker:But you as the entrepreneur don't have to be technical at all.
Speaker:You just go to the dark net, you pay 'em $30,000, and they will
Speaker:launch a ransomware campaign on your behalf and deposit money for you.
Speaker:They'll take some off the top.
Speaker:There's good tech support and customer service, all those things.
Speaker:Well, so that's low.
Speaker:That's, that's on the generic low end attack because the ransomware
Speaker:as a service provider and you as an entrepreneur, you don't care.
Speaker:To go and access the environment and poke around and see what else they have.
Speaker:You just wanna, you just wanna return on your investment and you
Speaker:wanna play the statistics, right?
Speaker:So there's that.
Speaker:The other kind of generic low end attack is true bad guys, but they've just
Speaker:simply automated the ransomware and they don't, they have zero empathy for you.
Speaker:I mean, they could, they could, uh, ransomware in a completely encrypt
Speaker:a kids' hospital for all they care.
Speaker:They just want to automate.
Speaker:They have,
Speaker:have now in, in some, in most of those cases, they, they did feel
Speaker:bad and they, they unencrypted it.
Speaker:Uh, and I think mostly because other bad guys threatened them.
Speaker:It's kind of like, you know, the, the child predators going to prison
Speaker:and the other prisoners, uh, taking out anyway, so those threat actors
Speaker:don't really care what they have.
Speaker:They're just, again, playing the numbers that.
Speaker:Out of a hundred people, they encrypt.
Speaker:Some subset of that is gonna pay some amount of money in ransom, and
Speaker:that's how they make their money.
Speaker:Uh, and so they're kind of the bottom feeders as far as ransomware goes.
Speaker:Well, then you get into the other group, and that's the more
Speaker:sophisticated ransomware, uh, gangs.
Speaker:Uh, and those are the ones that really care about, uh,
Speaker:what they're getting access to.
Speaker:And they realize that most of, uh, victims today are using backups or.
Speaker:They don't have the money to pay any amount of ransom, and they're
Speaker:just gonna go with, you know, accept what they've lost and, you
Speaker:know, go buy another computer.
Speaker:So these guys realize that, uh, fewer people are paying ransom,
Speaker:and if a ransom is paid, that actually increases the risk to them.
Speaker:'cause now they're on the FBI list.
Speaker:Uh, you know, Interpols looking for them or, or whatever the case may be.
Speaker:And, and bad guys are lazy, but they're also risk averse.
Speaker:That's why they're doing all this stuff over the internet.
Speaker:So what they are doing is, is increasing, um, their tactics at exfiltrating
Speaker:your data so that if you don't pay the ransom, they can use those pictures or
Speaker:those files or that data as a second attempt at getting you to pay something.
Speaker:Um, in the event that you weren't gonna pay the ransom.
Speaker:Right, and so Prasanna.
Speaker:And sort of Mike, that last category that you talked about, um, there a
Speaker:certain type of victim that they target, like large organizations or select
Speaker:types of people, like celebrities, or is it kind of more the spray and pray
Speaker:and then figure it out by looking at
Speaker:each?
Speaker:So, um.
Speaker:The, the double extortion really only starts, well backing
Speaker:up to answer your question.
Speaker:It's still a variety of attack, uh, strategies.
Speaker:So, so there's the spray and pray, and then there's the
Speaker:recon and then the call home.
Speaker:And then they go, Hey, this company is worth double
Speaker:extorting, and they will do it.
Speaker:So any company that's of value to a threat actor in that second
Speaker:category, that more advanced category.
Speaker:Any victim that's worth continuing their attack, they will, they
Speaker:will exfiltrate data from.
Speaker:So that could be a, a credit union, it could be a school.
Speaker:Um, in general terms, back to your question about what type of targets,
Speaker:if they are gonna target somebody specific, they will likely target
Speaker:somebody that's regulated like a health, healthcare, or financial institution
Speaker:or a, uh, a school district or, um,
Speaker:Where they've got real
Speaker:penalties If data like
Speaker:personal data
Speaker:Yep.
Speaker:And so maybe the school or the hospital doesn't want to pay the ransom.
Speaker:Alright, so now they're getting double extorted and they still don't wanna pay.
Speaker:Well, now threat actors are getting pretty good at figuring out who they report to.
Speaker:So they'll, they'll reach out to their board or the regulator like the health
Speaker:and human ser, uh, services auditor or.
Speaker:The state, uh, or their insurance carrier and say, Hey, your, your
Speaker:client's not wanting to pay.
Speaker:Um, but this could be bad for them.
Speaker:Uh, and they do have insurance and so why don't we, why don't we negotiate?
Speaker:Uh, and so on, on the good guy side, there's actually a full-time
Speaker:job of ransomware and negotiating.
Speaker:Uh, and I got to sit with one of those guys once and that was pretty out.
Speaker:So, um, so, you know, the, the title of this episode was like five, you know,
Speaker:the, the five objectives, and I'm gonna say five objectives of every ransomware.
Speaker:I, I'm, I'm not sure every ransomware does exfiltration, but we'll, we'll
Speaker:add that as sort of a 5.5, right?
Speaker:Like you said, it's like an advanced, uh, way to.
Speaker:To, to do that, but let's say that, and they are gonna do, if they're gonna
Speaker:do exfiltration, they're gonna do that before they do the next step, which
Speaker:is the big payload, which is what?
Speaker:Oh, the encryption.
Speaker:Yep.
Speaker:Yeah.
Speaker:I mean, this is, this is, you know what I'm gonna call
Speaker:old school ransomware, right?
Speaker:Um, and this is obviously, that is the whole point of a ransomware
Speaker:attack, or at least the initial whole point of a ransomware
Speaker:attack is this is how they hold.
Speaker:'cause they're not literally stealing your data, They're gonna encrypt the data,
Speaker:uh, so that you, it's like it was stolen.
Speaker:It's like they took it away from you and they're holding a gun to its
Speaker:head.
Speaker:Yep.
Speaker:And along those lines too, uh, not to get too far ahead when, when your, your
Speaker:date is encrypted and you're talking to bad guys, which I don't recommend, you
Speaker:should have good backups, so you don't have ever have to talk to bad guys.
Speaker:Yeah,
Speaker:no
Speaker:Uh, but, but when you do and the bad guys are like, pay us money,
Speaker:and you'll, you know, we will, we'll help you decco your data.
Speaker:Uh, the first thing you need to do is, is similar to a, a real life,
Speaker:uh, ransom is you want proof of life.
Speaker:So you will send them examples of all these different types of files you have
Speaker:from all the different devices you have so that they can prove that they can
Speaker:decrypt those, um, before you pay them.
Speaker:Yeah.
Speaker:I was just gonna ask that question.
Speaker:I was like, why wouldn't they just encrypt your data and.
Speaker:Without ever knowing a key and have people pay the ransomware, like
Speaker:there's no
Speaker:Mm-hmm.
Speaker:that they're gonna be
Speaker:honest.
Speaker:Yep.
Speaker:And you know that they're bad guys, so they don't have to be, but they are also
Speaker:in a business, so they, they want to be, uh, so that, especially when you're
Speaker:working with an insurance company, if they, if they know that you're a,
Speaker:a threat actor, that doesn't care.
Speaker:Um, then they're not gonna negotiate with you, but if you do
Speaker:Yeah, because.
Speaker:People that do this on a regular basis, like yourself, like you
Speaker:get to know certain groups, right?
Speaker:You get to know certain threat actors in how they behave.
Speaker:And are, are there, are there groups where they've established this as
Speaker:a, as a, practice where they're, where they just don't care and, and
Speaker:so, you
Speaker:Yep,
Speaker:you might
Speaker:behave differently
Speaker:are.
Speaker:Uh, so a lot of the, um.
Speaker:Eastern European, uh, middle Eastern and Northern African, uh, uh, threat
Speaker:actors, they just, they don't care.
Speaker:They're just playing the numbers and they don't.
Speaker:That's region of
Speaker:the
Speaker:It is, it is.
Speaker:And, and, and going back to those two buckets, the, the low end
Speaker:bucket with the entrepreneurs, almost all of those are in the us.
Speaker:Hmm.
Speaker:Interesting.
Speaker:They caught one, uh, they caught
Speaker:America.
Speaker:years ago in Florida and.
Speaker:And this goes back to, you know, there's, there's a, you know, you need
Speaker:to watch enough bad guy video movies to know how to behave as a bad guy.
Speaker:And this guy didn't.
Speaker:So as soon as he started making money, he bought a big house and flashy cars.
Speaker:And that's,
Speaker:Um.
Speaker:that's, what tipped him off.
Speaker:So, yeah.
Speaker:Mike, so those three regions that you previously mentioned, you have
Speaker:any stats around what percentage of ransomware attacks come from
Speaker:those areas?
Speaker:I don't, but it's, uh, it wouldn't be hard to find.
Speaker:In fact, the UN does an annual report on cyber.
Speaker:Um, and that's probably a good place to loop.
Speaker:Okay,
Speaker:Interesting.
Speaker:link it in the podcast
Speaker:Yeah.
Speaker:and and of course the final step of the five steps, uh, not including
Speaker:the fifth and a half step, uh, is delivering the ransomware note.
Speaker:And how, how does this, is this still the, the old school of like,
Speaker:it just shows up on a screen?
Speaker:Uh, not, not usually.
Speaker:Um, back in the day, it would, it would come up as a banner or they would
Speaker:change the background of your desktop so that that's, you know, it's on every
Speaker:screen that you've got, uh, today.
Speaker:Um, 'cause that, that seemed, that, that, that is viewed as kind of, um, elementary,
Speaker:uh, by, by more sophisticated hackers.
Speaker:That's kind of a newbie thing.
Speaker:Like, look what I did.
Speaker:Uh, so most ransomware today will put a text file in every folder
Speaker:that it encrypted something in.
Speaker:So there'll be a text file on your desktop, there'll be a text file
Speaker:in my documents, there'll be a text file everywhere, uh, and that it's
Speaker:the same text file, but that is, and it'll say, you know, ransomware
Speaker:note dot, you know, whatever.
Speaker:Um, and in that,
Speaker:Read me.
Speaker:Read me on
Speaker:a
Speaker:Yep.
Speaker:Mike, I had a question.
Speaker:So you said that it'll go encrypt data, but of course it can't encrypt operating
Speaker:system files, otherwise the system
Speaker:would
Speaker:And they don't want the system to crash.
Speaker:They want you to be able to open it up and see the ransom note
Speaker:yeah,
Speaker:and see your encrypted data.
Speaker:so.
Speaker:then does it ignore certain extension types and certain directories?
Speaker:So potentially, could I put all my personal documents in the window sub
Speaker:folder be safe, or are they smarter
Speaker:than that?
Speaker:Some of them are pretty smart and they don't even care what the file's called
Speaker:because they will look at the, uh.
Speaker:The file header to determine what, so you could call your, you could
Speaker:call your spreadsheet, um, a DLL file, you know, you could rename it.
Speaker:I'm gonna trick them, right?
Speaker:Uh, so it could be, you know, passwords, dll, and put it in your Windows directory.
Speaker:The ransomware is gonna scan those files, not based on their file name
Speaker:and extension, but file header flags.
Speaker:So the file header flag is what the operating windows, particularly
Speaker:whenever you click on a file.
Speaker:It doesn't always care what the extension is, as long as the file header, uh, flag
Speaker:tells the operating system what, what application to use to open that file.
Speaker:And if it still says, I need to open this in a spreadsheet, then
Speaker:mal the malware will find it.
Speaker:But to your back to your point, yeah.
Speaker:It, it, it, it, uh, it excludes, uh, system operatings operating system files.
Speaker:because it, like you said, it wants it the system to be alive so you
Speaker:can find those files and realize
Speaker:your system's
Speaker:of the, one of the, one of the quick, uh, ways to respond to ransomware
Speaker:several years ago was that, uh, there was a particular ransomware.
Speaker:So one of the things that, that I asked if when someone calls and says, I think
Speaker:I've ransomware, I like, can you tell me anything about what it might be?
Speaker:So tell me what the ransomware note says.
Speaker:Tell me what the extension is.
Speaker:And there is a ransomware type that does not look in your trash can.
Speaker:So I'm like, delete everything you care about, highlight it, hit delete,
Speaker:and as long as it's in your trash can, it's safe for for ransomware.
Speaker:Interesting.
Speaker:Interesting.
Speaker:so, uh, one question I forgot to ask.
Speaker:During the encryption phase, when I think about encryption, uh, like I
Speaker:think that that seems like it would be a very resource intensive process.
Speaker:That
Speaker:Yep.
Speaker:a while, but what I'm hearing repeatedly is that they, they're actually able
Speaker:to encrypt data pretty quickly.
Speaker:Is that.
Speaker:Is that
Speaker:It, it is, um, but not without notice.
Speaker:So if, if you're paying any attention at all to your computer while you're
Speaker:using it, you know the mouse hesitates, you're typing, but nothing is, you
Speaker:know, you've typed the word but it hasn't shown up on the screen yet.
Speaker:Um, your email.
Speaker:It isn't coming in.
Speaker:Your network is slow.
Speaker:Um, things like that are good, are good indications that
Speaker:something else is going on.
Speaker:Um, so even though they've gotten better as far as the encryption
Speaker:a algorithms, it's still math.
Speaker:And math takes a lot of processing and, and memory.
Speaker:Uh, and so if you're paying attention at all, uh, you should be able to determine
Speaker:that something weird's happening.
Speaker:Um, and that's, uh, any, any relatively recent, uh.
Speaker:And a virus and a malware, uh, solution that you can put on your computer will,
Speaker:will help you figure that out too.
Speaker:So you
Speaker:Interesting.
Speaker:wanna have all your files on deathly slow, spinning media as far away from possible
Speaker:with a network throttle put on it.
Speaker:I, I don't think that's a, I don't think that's a valid recommendation there.
Speaker:Prasanna.
Speaker:Um, all right, well, we wanted this to be a, a quick, you know,
Speaker:overview of the five steps, right?
Speaker:Let's just review them.
Speaker:We want, the ransomware wants to get installed, undetected wants to move
Speaker:laterally around, do some recon, figure out what, what it's dealing with.
Speaker:It's gonna phone home, let the bad guys know what's going on.
Speaker:Encrypt everything.
Speaker:Somewhere between those last two steps, they will probably be looking, possibly
Speaker:be looking at some exfiltration.
Speaker:And then once it's done, the encryption, it's gonna deliver the
Speaker:ransomware note and then everything happens from that point on.
Speaker:Um, so, uh, we got a lot to cover and uh, I just want to thank you for, um,
Speaker:on the
Speaker:Hey, anytime.
Speaker:And I think some, just some add-on, uh, thoughts for, uh, future discussion is,
Speaker:you know, when, when a bad guy ex fills your data and you, you decide not to
Speaker:pay for them not to release your data.
Speaker:They, they've got things like wallet, they've got a wall of shame, uh, so that
Speaker:everybody knows you were compromised.
Speaker:They're then willing to sell.
Speaker:They become an access broker, right?
Speaker:So now they're selling access to your environment, to somebody else.
Speaker:And so there's some, there's some pretty solid statistics that if
Speaker:you get hit once you're gonna hit, you're gonna get hit again.
Speaker:Yeah.
Speaker:Yeah.
Speaker:These are the depressing things.
Speaker:Ah, thanks Mike.
Speaker:Thanks Mike.
Speaker:Prasanna.
Speaker:No, this is good.
Speaker:I'm excited for the a hundred episodes.
Speaker:Yeah.
Speaker:It's only gonna take us two years.
Speaker:All right.
Speaker:Uh, that is a wrap.
Speaker:I.