Line number one is from the Wall Street Journal this week, which asked if Target has moved from cheap chic to a dull chore.
Speaker AAccording to the Journal, Target's share price tumbled more than 20% after the company reported another disappointing quarter and executives lowered financial targets they had set back in August.
Speaker AThe shares have lost more than half their value since hitting a pandemic peak around $266 in November of 2021, putting pressure on longtime chief executive Brian Cornell to turn things around.
Speaker AWe also have heard that customers have long bragged about their cheap, chic target purchases, but now many are griping about items missing on shelves, long checkout lines and products being locked up to prevent theft, said longtime Target executive and former Toys R Us CEO Jerry Storch.
Speaker ATarget quote is like an, an old friend.
Speaker AYou kind of have to wander away from an old friend who has become boring.
Speaker AEnd quote.
Speaker AChris, we, we are starting you off with the A and M put you on the spot question of the week, which is are you ready?
Speaker ABring it.
Speaker AOkay.
Speaker AAs we recently discussed in our five insightful Minutes segment with you about our most recent consumer sentiment report, the US Consumer across all income levels continues to pull back on discretionary spending in favor of fulfilling basic needs.
Speaker AIs Target slow slide really about retail execution?
Speaker AThings like stockouts, long lines and products under glass, or those things just amplifying the problem that Targets customers are cutting back on the things they normally shop at Target for?
Speaker AChris, the floor is yours.
Speaker BOh, Ann, I love that question.
Speaker BFirst thing I think about is Anne, our customers love products under glass.
Speaker BRemember when Cornell said that, yes, they just love us.
Speaker BThey're coming up to me and thanking me for putting our products under glass.
Speaker BWhat a bunch of baloney.
Speaker BBut, but, all right, getting back to the question at hand to put you on the spot, question from our friends at the A and M Consumer and Retail Group.
Speaker BI think it's a great question and my answer is actually yes and an I think it's, it's partially macroeconomic, it's partially execution.
Speaker BBut the real root is honestly CEO Brian Cornell's leadership.
Speaker BYou know, we've been, we've been, we've been circling this, this eventuality for a long time on the show.
Speaker BI think you could go back a year, year and a half to us predicting that this type of thing was going to happen.
Speaker BAnd I've never shared this anecdote, I've talked about it with you, but I've never shared it on this podcast.
Speaker BBut Cornell's stated strategy in 2017, which is 100%.
Speaker BThis is 100%.
Speaker BWhy I decided to leave Target when I did was to retrench, refurbish the stores and pick up share while other competitors died off.
Speaker BSo essentially his strategy was to grow through other people's deaths versus to make yourself more compelling.
Speaker BI didn't find that inspiring.
Speaker BI believe in the, I believe in the idea of how good is your good, not grow from other people dying.
Speaker BLike, I'm just going to put it out there.
Speaker BAnd so, and I think so now let's flash forward.
Speaker BLike now we're what, seven years later and the pandemic happened.
Speaker BAnd like a novice blackjack player who wins when the dealer bust, the pandemic happens.
Speaker BAnd all of a sudden people don't have that many places to shop and want to consolidate their trips.
Speaker BSo he mistakenly looks like a hero because they start selling more groceries and apparel than ever before.
Speaker BBecause quite honestly, they were the only one of the only few stores that was open.
Speaker BBut now, two years out from the pandemic, the company doesn't have a single stated growth strategy to write home about.
Speaker BThe culture is reportedly awful, according to our sources, the friends of whom we talk to regularly.
Speaker BAnd meanwhile, on the flip side, Walmart is growing via high income earners, is selling its tech to other retailers, has a far more robust marketplace on a scale literally.
Speaker BLiterally.
Speaker BBecause I looked the numbers up a hundred times more than Target, which goes back to what we talked about the outset of this podcast and it's getting into banking and making moves in finance.
Speaker BAnd the biggest thing coming out of Target's earnings release this past week was the launch of some wild fable apparel brand.
Speaker BI say that, but that's real.
Speaker BThat was the best thing they were talking about.
Speaker AAnd wicked.
Speaker BSo it's.
Speaker AAnd wicked.
Speaker BAnd wicked, right?
Speaker BAnd Taylor Swift, right?
Speaker BYes.
Speaker BAnd wicked.
Speaker BAnd Taylor Swift, yes.
Speaker BBeing fair.
Speaker BYes.
Speaker BOh, and the amorphous, like X number of stores are going to build out over 10 years, which no one's defined in any way, shape or form.
Speaker BSo in my opinion, and I hate to say it, but it's time the shareholders take a hard look at what Cornell has really accomplished and start to start the process of deciding who stays and who goes under his regime.
Speaker BBecause Emperor Cornell is at risk of standing naked for all to see here very soon, and it's time for him to step down, honestly, before it's too late.
Speaker BThat's my op.
Speaker BWow.
Speaker AHow do I follow that up?
Speaker AChris.
Speaker BAgree or disagree?
Speaker BLet's start there, Ed.
Speaker BI mean, I know that was.
Speaker BThat was.
Speaker BIt was it was, it was not a rant.
Speaker BIt was, I thought it was a very, very.
Speaker BIt was, it was, it was definitely, like, pointed.
Speaker BBut I, you know, I thought, yes.
Speaker BYou know, I thought it was, it was, it was not rant level like I've done on previous shows.
Speaker ABut no, I think it was better than this Wall Street Journal article.
Speaker AI will say that.
Speaker AI mean, talk about waste of an article.
Speaker ALike, you could pull.
Speaker AI don't care what Mary and Florida things.
Speaker AJim on his way home from the gym in the morning.
Speaker ALike.
Speaker BRight.
Speaker AI actually, that's actually part of, part of the problem here that I have with the reporting that's happening.
Speaker AAnd I especially call out Wall Street Journal for this.
Speaker ALike, get in and start talking to some executives at Target, find out what's really going on.
Speaker AI find it hard to believe that you can't find anybody at Target as a source to really dive into what's going on inside.
Speaker AAnd I think that, you know, the, or to just display facts like what you just did in, in your, in your points that you're making here in your answer to the A and M question.
Speaker AI mean, I think the number one thing here, we've been asked by reporters, by friends in the last week multiple times, like, what does Target need?
Speaker AWhat's the strategy here?
Speaker AAnd you called it out.
Speaker AAnd that's growth.
Speaker AAnd it pains me because, Chris, these are our friends, our neighbors, our former colleagues.
Speaker ALike, there is no reason the Target couldn't be on top here and couldn't be better.
Speaker AYou, you have a unique value proposition.
Speaker ATarget, you had it.
Speaker AGet it back and start making investments in the places that make sense so that you can grow and can be competitive or it will be the end for Target.
Speaker AI hate to say it, but it's like, there, some people need to start taking action inside Target.
Speaker AI'm sure some people are trying.
Speaker AThere are good, smart people there.
Speaker ABut, Cornell, you got to step down.
Speaker AI was actually a little surprised, Chris, that we didn't hear him say that he might be stepping down.
Speaker AIn this call last Wednesday, I was, I was, I had, I had a feeling that, you know, I still have a feeling that this is going to come earlier than the one to two years that they, they're, they were projecting like, oh, no, we're going to change our retirement age so that he can stay on for longer if he wants to.
Speaker AHis time is done.
Speaker AHe's benefited off the pandemic.
Speaker AAnd now some serious decisions have to be made for the sake of all of our friends still at Target.
Speaker AAnd the target consumer because things are not going in the right direction and they definitely need to turn around.
Speaker ASo I, but then, but then that.
Speaker BRaises the next question is like, what do you do next?
Speaker BRight?
Speaker BBecause his whole, his whole C suite is long time target executives with very little outside experience.
Speaker BAnd so then, you know, it begs the question of like, are they fit to compete in this digital world where Walmart is 100% using digital to their fullest extent possible, as is Amazon too, let's not forget them, as are other competitors that are getting the punchline to that joke.
Speaker BSo that's the big question here, is where do you go?
Speaker BIs it going to be more of the same by just picking one of the people on the bench as his successor?
Speaker BOr does the board get, you know, do they, they, they get smart, honestly, in my opinion, and look outside the company here for his successor?
Speaker BI don't know, but you get the last word.
Speaker AYeah, I mean, I think you can't, you can't disqualify people because of their tenure.
Speaker AI mean, Walmart has people like, you know, John Furner, who've been there, Doug McMillan who've been there their entire careers as well.
Speaker AI think it's just, it's what you said, it gets back to who's the leader and what is their focus.
Speaker AAnd the focus has to be on smart strategic growth strategies right now, end of, end of story.