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Speaker:Welcome to the Atlanta Tennis Podcast.
Speaker:Every episode is titled, "It starts with tennis" and goes from there.
Speaker:We talk with coaches, club managers, industry business professionals,
Speaker:technology experts, and anyone else we find interesting.
Speaker:We want to have a conversation as long as it starts with tennis.
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Speaker:Hey, hey, this is Shaun with the Atlanta Tennis Podcast powered by GoTennis!
Speaker:Check out our calendar of Metro Atlanta tennis events at Let'sGoTennis.com,
Speaker:where you can also find deals on equipment, apparel, and more.
Speaker:In this episode, we talk to Arturo Nieto, certified tennis professional,
Speaker:and regional sales manager for Tecnifibre and Lacoste.
Speaker:Have a listen and let us know what you think.
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Speaker:Tell us who is Arturo and what are you doing now?
Speaker:>> Yeah, so born and raised in Caracas, Venezuela.
Speaker:So I played junior tennis through my years at a high level.
Speaker:Good enough to get a scholarship in Jacksonville State, in Jacksonville, Alabama.
Speaker:So I went from Caracas to Jacksonville, Alabama.
Speaker:So that's a whole other podcast.
Speaker:[LAUGH] Club by itself.
Speaker:From, you know, play college tennis, I love that great four years.
Speaker:And then I moved to Atlanta where my sisters were already leaving.
Speaker:And I started coaching, started coaching at Windward Lake Club to start with in their academy,
Speaker:in the heyday of Windward Lake Academy.
Speaker:And then from there, I kind of moved through towards the country clubs side of things, right?
Speaker:So from there, at that point, Windward also took over Creekstone,
Speaker:which is a big neighborhood in coming, and then from there.
Speaker:So I was kind of doing both for a little while.
Speaker:And then I went over to Sugarloaf Country Club, TPC Sugarloaf.
Speaker:And I was there for a year and a half or so with Darryl Lewis.
Speaker:And some other guys, they're really great experiences.
Speaker:So kind of opened me up to that.
Speaker:With Windward, I had that academy high level junior experience and
Speaker:what it's like to travel with these kids to tournaments, wrong Georgia and Columbus and
Speaker:mobile in those places.
Speaker:But then the country clubs had all things just kind of opened me up to that more like a service industry oriented.
Speaker:A little more about the member experience and what it looks like.
Speaker:So I learned a lot there.
Speaker:And I went over to Standard Club and I was there.
Speaker:Keep layman, hire me.
Speaker:It was a smaller program.
Speaker:So I had a chance to kind of get my hands into every program there.
Speaker:Plus for indoor course, you know, wasn't bad to deal with.
Speaker:So, you know, it would never rain out or too windy or too hot.
Speaker:So we always had our lessons, which was nice.
Speaker:Again, but I knew after kind of going into the industry, especially after Shigelov that I wanted
Speaker:to become a director of rackets at a country club.
Speaker:So after Standard Club, I became director at Polo Golf and Country Club.
Speaker:And I did that for four years.
Speaker:And that was a really great experience.
Speaker:Fantastic members.
Speaker:I learned a lot there.
Speaker:Now throughout all of these changes, right, Windward and Shigelov and ending up at Polo.
Speaker:met my wife in three kids later.
Speaker:You know, the coaching hours were not necessarily super family friendly.
Speaker:So I left coaching really just because of that.
Speaker:I wanted to spend more time with my kids and my wife.
Speaker:And so I did recruiting, exactly recruiting, consulting for a year and a half.
Speaker:And the people that I've worked with were fantastic.
Speaker:But it just wasn't me.
Speaker:And I kind of learned that maybe a year and a half into it.
Speaker:And then thankfully, I've been always interested.
Speaker:I always get my eye on different things in the industry.
Speaker:And I was sort of kind of thinking about, you know, I miss tennis.
Speaker:I miss the people that you meet through tennis.
Speaker:But the coaching hours I just can do with my family.
Speaker:Thankfully, timing was right.
Speaker:Where Technifiber and LaCoste were looking for someone in the southeast that was already living in Atlanta.
Speaker:Area that has experience throughout these 20 years of me coaching at different clubs.
Speaker:I met a ton of different people in the Academy of Business in the Counterclubs, out of things.
Speaker:USPT-A, PTR, USDA, out of the offices, you know, just from being in the industry, as you guys know.
Speaker:And so it kind of was a really good marriage between my experience and what Technifiber and LaCoste
Speaker:were looking for. And so I've been with them since November of 2022.
Speaker:So, yeah, that's what I am now.
Speaker:What's interesting about that is that, okay, the recruiting wasn't you,
Speaker:but now you're doing this.
Speaker:And is it just because you're back a little bit in the tennis industry, because
Speaker:personalities like me and like Bobby are just, we're just so magnetic, you can't not be around us.
Speaker:That's exactly, that's exactly, it's part of my resume.
Speaker:Talking to you guys.
Speaker:Yes, I mean, recruiting, you know, my wife goes to the best year and I have best year ever,
Speaker:because I was from coaching to late hours and putting events on weekends and socials and whatnot.
Speaker:I did recruiting for a year and a half and it was no commute, no travel, no evenings, no weekends.
Speaker:So, you know, it was awesome for the family, but because of working from home, I realized after a while
Speaker:that I wasn't getting used to it. I needed to see people, I needed to connect with people in which I
Speaker:miss from the coaching side of things, right? So, not just in that on top of the fact that meeting with
Speaker:tennis people, right, that's kind of the ultimate for me, right? It's just, it's like we stick a different
Speaker:language when it comes to tennis, right? And only a few people understand that. And so I miss that.
Speaker:So, I knew I need to see people and I need to be around people and just so have their interaction
Speaker:in growing those relationships. And so, when tennis fabric came about, you know, I thought about,
Speaker:this could be really, really good because my office is my laptop, so I can work from anywhere, right?
Speaker:But because I have accounts throughout the city of Atlanta, I also have Alabama and Mississippi, I have
Speaker:to go see them every so often. I get to, you know, to connect with them. I get to travel not too far,
Speaker:and sometimes it takes me a day, so it doesn't take me two days, maybe, you know, I'm overnight somewhere.
Speaker:But throughout, I'm learning a lot of different things, right? So, through my 20 years in the industry
Speaker:coaching, I became really good at knowing a lot of things about the plan of tennis industry. And
Speaker:especially with the country club side of things, because that's what I did for like the last, you know,
Speaker:15. But now I'm talking to a lot of people like you guys, you know, like you saw that have a different
Speaker:take, right? You don't do quite that country club side of things with tennis for children and go tennis,
Speaker:you know, I'm talking to academies like UTAs and Cherokee Academy and all these academies in the
Speaker:area, seeing other country clubs like I went to Augusta Country Club a couple of weeks ago, like a month ago.
Speaker:And it's just all these places that after all this year I've never been to. So, I'm loving, I'm learning
Speaker:a lot about, you know, different people that have, you know, the tennis centers, the country club,
Speaker:the academies, the independent pros in all of those I'm sort of learning and how can
Speaker:they can fight for their own costs, help and partner with these people at different levels. Not, you know,
Speaker:what the independent pro needs is know what a country club needs, right? And learning that it's
Speaker:being a great six months learning that and how can we partner with them and, you know, all these things.
Speaker:And so it's just been really, really good. And that's where I want to hand you to Bobby. It's okay,
Speaker:can you guys talk about one of things go tennis is working on doing is helping, as you say, the
Speaker:independent pro, but then down to the end user, the person that actually gets the tennis racket,
Speaker:because otherwise we all know, I say, we all meaning the three of us, of course, we know what I
Speaker:wrote a pro shop in a country club because, you know, we buy a racket for $100 and we sell it for $200
Speaker:and we say, yay, we made money and the member got a racket, but it doesn't, it can't really work
Speaker:that way. I think Bobby, you don't actually have a physical pro shop at Windomere. And so, how does,
Speaker:how does our Toronto help somebody like you where you actually have more maybe than a,
Speaker:than a Rob Carver who doesn't even have necessarily his own, his own club, so to speak, more of a,
Speaker:more of a guy who comes to you. And how does Technifyver work with somebody like Bobby and those guys
Speaker:to really help that end user specifically? Yeah, so, you know, again, different approaches, right,
Speaker:depending on the person that, of the business that we're talking to, right? I'm actually in talks
Speaker:with some independent pros to sort of figure out, okay, how are you getting, because independent
Speaker:pros, for example, they can get, they don't get anything in bulk, they can't afford it, they don't need it,
Speaker:like a country club shop needs it, right? Let's say they need a country club shop might come in and
Speaker:need 20 balls at once, 20 cases of balls at once. And independent pro doesn't go through 20 cases of
Speaker:balls per year. So, a lot of times have to go to a retailer and pay retail pricing for those,
Speaker:for balls or maybe even teaching equipment. So, how we are, like I said, we're working with some
Speaker:independent pros of how can we take me for one of the great things about Technifyver is that we don't
Speaker:have minimums. So, if someone wants to just get a case or two balls, we can help with that, right?
Speaker:If they want to get just a racket, they want to get a, you know, a tenant under net, we can help that,
Speaker:right? Which at the beauty of Technifyver being a little smaller company than some, that we're not
Speaker:going to require, hey, you want one case of balls, are we going to send you, we only want to send you
Speaker:15? And so, the good that kills that independent pro, that small owner, that small business owner.
Speaker:So, we are working on how can, you know, what price ones are they're paying, you know, how many
Speaker:cases of balls are they going through the year? What other materials are they using? Where are they
Speaker:sending their, the clients, right? Someone needs a racket. Where are they sending them to, right?
Speaker:Independent pros usually are connected to a retailer, right? And obviously, we, we, we,
Speaker:we do that too, right? So, we, we, obviously, we, we, we, big partners with your surf tennis in Atlanta,
Speaker:in some, in oftentimes we connect that independent pro to a retailer so that when a customer needs
Speaker:something, then they go straight to the shop. But also, if they have, maybe they leave too far away
Speaker:from it, you know, that for your self-location. So, then how can we partner up? So, it really depends
Speaker:on, on, on the, on the pro, on the size of the business, what, you know, the price ones are paying
Speaker:and kind of what they want to do with the, with their business. But we're open to ever conversation.
Speaker:I think a lot of times what I find in this is people is like, oh, you know, we love to work with you,
Speaker:but, you know, I, I, I can't because I only do a handful of cases or, um, only need like a
Speaker:reel of, of strings every so often. And, and, you know, that's when I come in and say, okay, let's,
Speaker:let's work it out, right? Let's work out a, a price point that works for you. Uh, we don't have any
Speaker:minimums, like I said, um, in the, in the quality of the materials are, are really good, you know,
Speaker:that that's one, one thing I say working with Technify, but I'll cause they don't make anything
Speaker:that is just putting a few things together in here. It's a, a tennis ball, right? Everything they do,
Speaker:it's, it's of quality, it's meant to last for a while and not just be a one time use and then,
Speaker:and they're done. So, so that is a great thing to, to, to work for a company like that. Bobby,
Speaker:that's a different relationship than you're used to, right? Historically, yeah, that's,
Speaker:it would so exciting about what they're doing is, and even just listen to Arturo because, hey,
Speaker:like you said, the independent pro is not going to make your rich. Pro shop business is tough for
Speaker:everybody. Let alone the independent guy who's worried about, like you said, if I go through 20 cases,
Speaker:well, I do want now, but I mean, you know, an, an independent goes through 10 cases of balls a year
Speaker:or 20 cases of balls a year, you're not meeting any minimums. And, you know, you're, they're asking for
Speaker:a lot in part of the competitiveness of Atlanta is you want to be able, if you're that independent pro,
Speaker:you want to be able to offer something. Why do you, you know, choose me other than,
Speaker:unfortunately, too often convenience, you know, price point of what the, the independent pro is
Speaker:teaching and it goes against what we're trying to do, which is also build up the pro and, and show the,
Speaker:the value and the importance of finding a certified pro. So, you know, this is a, a great way
Speaker:to elevate the independent certified pro and show them, look at because of the, the relationships
Speaker:they've created with the technical quality companies and quality people that, you know, they're,
Speaker:they're the reason why you want them in your subdivision for a couple hours a week is opposed to
Speaker:somebody else. So, I, you know, right off the bat, I think that's, that's awesome. And that's what
Speaker:got us excited. Obviously, we've known Arturo for a while. We've crossed paths on worked in several
Speaker:of the same companies for during time to time, but, you know, this was just what they're doing is,
Speaker:is somewhat out of the box and it's, it's exciting and hopefully other companies will follow into the,
Speaker:the equation with it and, and talking about high quality too. I mean, we're not talking about, you know,
Speaker:I tried to rep Mantis in this country for a little bit. It's a great racking, but there was no funding
Speaker:and, you know, you're just another component in the stringent, you know, Arturo taught us,
Speaker:because I know most people are saying, we're in the industry. So we get it. Most people understand
Speaker:that the stringing business is really the, the pro shops number one revenue producer.
Speaker:Right. Yeah. It looks at the beauty of, oh, look at the great clothes, clothes stink,
Speaker:clothes cost you money. Yes. Yes. They are for sure. Look, it, technology fiber has been a,
Speaker:a stringing company and they've been around for, for a long, long time, especially the huge,
Speaker:especially their, their French, you know, so a little background on that, right? Henry La Costs,
Speaker:obviously started, we found the, La Costs a long time ago and, you know, they did great things and
Speaker:obviously very popular brand in about 2017. They, they, they figured out, do we want to go back to our
Speaker:roots or do we want to continue kind of on that path that we're going and they decided let's go
Speaker:back to our roots, with roots, which is on, on, on, on, on, on tennis and golf. So part of that,
Speaker:going back to the roots was acquired on the technology fiber, both, uh, into very high quality
Speaker:products, both into both French and quarter in pairs, in pairs, um, and, you know, through that
Speaker:collaboration, you know, a lot of great things have happened, right? And obviously we have been lucky
Speaker:to have people like Daniel, the member there, the, the, both, you know, number one in the world,
Speaker:at one point last year, or a couple of years ago, and obviously still doing great playing with
Speaker:our rackets and our strengths. Um, and, and it just speaks of, of, of the quality of our product,
Speaker:right? I mean, you, you won't find, you know, that war more, um, you know, brand, uh, winning grand slams
Speaker:or, you know, being top 10 in the world or number one in the world. So speaks very highly of that,
Speaker:of that. And again, with that collaboration, you know, La Costs found himself as a, like a innovator,
Speaker:right? An inventor. Uh, it was all about performance, elegance while you play tennis, right? Uh, he invented
Speaker:the, uh, the tennis polo that we sort of take for granted now, right? Back in the day, they were
Speaker:playing basically with dress shirts, uh, in the, in the 20s and, and, and so on. And so in, he introduced
Speaker:that, so he introduced things that were, you know, that, that are now the, the fabric over sport,
Speaker:right? And, and so that company, La Costs again, according to Technify, through that collaboration,
Speaker:Heritage and history, Technify, being one of, you know, if you will, a new kid in the block,
Speaker:um, for a lot of people, you know, they're doing a lot of things. So when it comes to,
Speaker:everybody know, nobody, but a lot of people know our strengths, right? Strengths is kind of what
Speaker:it gives us our, our names, right? It's, it's a great strength, um, it's high quality performance,
Speaker:again, played in for, with, for many players on, on the tour, um, in, in, so that's, that's,
Speaker:it's an exciting time for a company to kind of take over, uh, the US, uh, market, as we speak.
Speaker:Well, and that, that's something that you told us about the, I didn't even realize, and, and, uh,
Speaker:I'll let you let the cat out of the bag, how excited you, obviously you lease, or you have licensing
Speaker:agreements with other stringers because who makes Wilson's NXT string, their most popular string?
Speaker:Where does that come from? Um, I will just have, you know, and the grounds of liking my job,
Speaker:leave it, uh, leave it like that, just hang it out there. Okay.
Speaker:But at that. So, yeah, we, we make very high quality string. We own the process from, from beginning to
Speaker:end, um, so from, from raw materials all the way through production and, and sending it out to
Speaker:the customer. So again, it's a very exciting, uh, part, you know, company to be powerful, right?
Speaker:So because of the, of the high level of commitment to, um, uh, you know, to, to quality materials,
Speaker:right through out, right? Any where from clothing to shoes to, um, to strings to rackets,
Speaker:you know, and everything in between grips and everything else and balls, obviously, as well. So,
Speaker:but how do we get the, how do we get like the end user again? We talk about the player,
Speaker:and the player probably isn't doing that kind of deep down research as to where these things come
Speaker:from. And they're going to walk in and say, okay, and they're going to look at this wall of string.
Speaker:And, and the wall of shoes, we might be more likely because we've tried a bunch of different shoes,
Speaker:and we know physically how they feel. So we might have a little more, we is the, is the general
Speaker:player. Have a little more idea on, on rackets or, or shoes, but the string, just, I'm guessing, is just
Speaker:this magic behind that you've got to rely on the, the expert, you got to rely on, what do we
Speaker:rely on? The, the 17 year old standing there at the stringer to go, no, you really want this string
Speaker:over here. So, what information can we hand out and say, okay, you guys, you make a great string.
Speaker:Yes. Okay. But you've got what, 47 different strings, which ones write for me? How am I supposed to
Speaker:figure that out? I'm the random calculator out there that says, I'm a three oh, and I have a Wilson
Speaker:giant head, snowshoe racket, and I'm 48 years old, and I'm 33 pounds overweight. What string do I need?
Speaker:Like, where, how do we do that for the, for the person at the end? And you said, yeah, me,
Speaker:educating the coaches is a big part of it, right? The, not putting the wrong string of the
Speaker:wrong racket, the wrong weight of the racket on someone's string is huge, right? It's, and we
Speaker:have to understand, again, I see myself some, a little times it's still as a coach, that if we put
Speaker:our clients, our customers, our members on the right equipment, they will enjoy
Speaker:tenis even more, and therefore they will stay on it longer. Less injuries, they will perform better,
Speaker:they will just go home and talk about it with their spouse and their neighbors, and we, as a
Speaker:sports, we grow when we do that, right? So, it's jobs like mine, it's educating, you know, anyone that
Speaker:cares to listen to me, right? You know, that even though you want to, you look at the pros on TV,
Speaker:and they're exciting to watch in old dust off, you're not a pro, right? You, you, you are, you know,
Speaker:you played tenis on the weekends, and maybe, maybe an extra time or two a week, you know, you have
Speaker:a full-time job, and these guys live for tenis, right? They eat, they breathe, they train, everything is
Speaker:around tenis, so we can't really compare ourselves with some of those guys in the pro tour, but we can
Speaker:try to, obviously, try to play as well as possible, with that being said, a lot of people maybe are
Speaker:on poly strings, they should be a little more on multi-filaments, right? There is software on the
Speaker:arm, the easier, you know, for you to, a little more pop, they're just going to play better for you,
Speaker:so it's our job as a company to try to get, you know, how can we get someone, how can we get more people
Speaker:to play with the right equipment, right? What's the equation, right? Like you said, I'm a 3045,
Speaker:your player, like, what should I play with, right? How many times a week do I play in that equation,
Speaker:right? You know, you wait, for example, you know, we talk about restringing rackets about at least twice
Speaker:a year, all right? But really it depends, so a good equation is if you play tenis, let's say four
Speaker:times a week, you should probably string a rack of four times a year, right? And so on and so on.
Speaker:Is that a real thing? All right, I've heard that before. I've even said that to people
Speaker:here in my career. I'm like, no, if you play 14 times a week, you need to play four, like, is
Speaker:that a real thing? It should be, it should be because think about this and someone told me this,
Speaker:one of my friends told me this and it's true. If you are not breaking your strings, the strings
Speaker:are breaking you, meaning they're breaking your tendons, your, you know, your, so your elbows, your
Speaker:wrist, your, your hands, your shoulder, which is so important, right? We see so much tenis elbows and
Speaker:shoulder elbows, shoulder problems, um, intense, right? And a lot of it has to do with the wrong
Speaker:equipment, right? Or the rack or the string just being there for too long. So it's encouraging people
Speaker:that yeah, it may be a small investment of 30, 40 bucks for, for, to risk your racket, but then you're
Speaker:going to be able to keep playing for years and years and years versus, you know, string your racket,
Speaker:you play, you get injured and you are for six months. And so that education that needs to happen,
Speaker:and, and we are doing, but of course it takes time educating the end user and the coach to believe in
Speaker:that, that it's, it's okay to, to break, to, to string your racket, no, don't wait till it has to be
Speaker:breaks. Some people that have no choice, they break all the time, so great, right? Because those people
Speaker:that are playing and they're only breaking, you know, I know women that I used to coach, never broke
Speaker:string, right? So they thought, well, do I need to string right my racket, right? And so we try
Speaker:to be like, well, you know, especially before autism, the string your racket before spring and
Speaker:before fall autism is at least something there. And we try to stay with it and, and, and whatnot, but
Speaker:like you said, he said, educating the end user and the coach that if you know breaking string,
Speaker:the string is probably breaking you. So Bobby, you're going to start now offering the
Speaker:Windomere Stringing Special. It's a monthly cost of $7 a month and will string your racket as
Speaker:often as you need and will just have a subscription like Roger Federer shoes that come in the mail
Speaker:when we just ship them back when they get dirty, right? We have a subscription monthly payment,
Speaker:we'll string your racket, whatever. Okay, sorry, crazy idea Bobby, go.
Speaker:No, like, like I said, first of all, if you're playing five days a week and you're not breaking strings,
Speaker:you might want to fire your coach or just, you know, figure out what you might have the wrong racket,
Speaker:what, what's going on there? But one of the other thing, another part of the equation, which I always
Speaker:used to get a kick out of and I can give them a little bit of a hard time because they theoretically
Speaker:do not exist. The pro shop that we worked with in Al-Foreta, I would send in the player with what I
Speaker:wanted them to and they would come back with something different. I'd be like, guys, they're in the
Speaker:business of selling to you. I'm in the business of improving your game and let's start with the
Speaker:rackets, you know, you the 45 year old, I'm learning how to play and they would, I'd say, you know,
Speaker:go get something that's going to provide a control, do you want to get better? You in this, yeah,
Speaker:I want to play and they'd come back with the snow shoe, you know, weighs six ounces. I'm like,
Speaker:would you give this if a kid walked in the door and said, I'm a beginner and I want to learn how to
Speaker:play tennis? Would this be the racket? You'd hand to a child. Well, then don't hand it to the adult
Speaker:because you're going to be hitting it just as far out of the ballpark as the kid would and,
Speaker:you know, when I get anywhere. So, you know, how do you bridge that gap? Not just the, the pros,
Speaker:because I agree with you, the pros did a terrible job when we introduced Polly in this country,
Speaker:everybody's stronger, too tight. Oh, you're well, I'm stringing my racket at 58. Oh, yeah, go ahead,
Speaker:string Polly at 58. Let's see how you feel. You know, where other countries were way down,
Speaker:way down in the mid 30s, years ago and it took us a long time to get there. How do you convince
Speaker:not only the player, the coach and the pro shop to get all on the same page? Yeah, I mean, it's a
Speaker:process, right? I mean, it takes a little time, but, but yes, we Polly for the most part a little
Speaker:weekend players, right? USDA adult players shouldn't be on Polly, right? There should be a multi-file man,
Speaker:that easy on the arm, right? We actually, interestingly enough, we created something called triax. It's a
Speaker:string that it has both multi-filament five percent and Polly five percent week together to make it,
Speaker:it's a Polly feel, but it's a multi-filament string. So a lot of people that think they should be
Speaker:in Polly, that's a string that we recommend a lot to a lot of people. It's as easy, friendly on the
Speaker:arm, but it's going to give you that sensation of playing with a Polly, but it's not going to kill
Speaker:you arm. It's not going to kill you elbow, right? But for a lot of those people, really, we have to
Speaker:main multi-filament strings, one's called X1 by face, in place, really, it's a multi-filament by a
Speaker:place a lot like a natural gut, because it's uncoded. It goes through a two-part process, and it's very
Speaker:crisp, right? And it's very much about that feeling touch that you need a lot for the country club
Speaker:players and the NRG too, which is, again, another string is very comfortable, it's coded, but
Speaker:so it's a little different, premium fibers. So I will say between, if you talk about technique
Speaker:fiber and our strings, right? You've got X1 by face and NRG on the most different, and you've got
Speaker:the triax, I saw in between that Polly and multi-filament. And now we just introduce race or soft,
Speaker:which is a string that is what Mepedev switched to at the beginning of 2023, and he's done really
Speaker:well with it. And, you know, because, again, when you think about Mepedev, he's playing, you know,
Speaker:10-50 behind the baseline, a little more power, and he kind of, we were working on it, and then
Speaker:halfway through last year, he came to technique fiber and be like, hey, I want to change something
Speaker:about my game, but he's not the racket, because he's already playing with the T-5 through your five,
Speaker:you know, for from us. He kind of played with the tension, he wasn't it, and then they said, well,
Speaker:we're working on this string, and why don't we give it a try? He was already playing with the
Speaker:race or code, which EGA is to replace with. But again, when you think about EGA, it's to replace
Speaker:with the baseline. So, Chinesa, you need more control versus power. Mepedev playing 10-50
Speaker:behind the baseline, right? He needs a little more power, and then he's used to getting that control
Speaker:from the string. So, anyway, we came out with race or soft, which is what Mepedev is now using.
Speaker:And again, back to my point, the race or soft being a premier, more polystring, but he's softer on the arm.
Speaker:So, we really believe this string is going to become our best string in the market, just because it's
Speaker:going to talk to everyone that wants to play with poly, or is playing with poly, but it's a little
Speaker:softer, but it's not a cheap string. It's a softer poly that is premier. Mepedev is winning the Miami
Speaker:Open with it. It's probably good for you, too. So, you know, and again, you should, but back to your point,
Speaker:Bobby, it's really trusting the coach you're working with, right? And that was just so important that
Speaker:even with independent pros, we need to get them, make sure that they are staying up to date with
Speaker:all these things. They are getting certified. You know, I believe that there shouldn't be, you know,
Speaker:you, I listen to your podcast, a lot of people just popping up the trunk and going out and teaching and
Speaker:leaving. And we need to be better, right? tennis needs to be better on that, right? We need to be,
Speaker:we need to incentivize these coaches. Why is it important to stay, to be certified and stay certified?
Speaker:And again, I think companies like TechnicFiber and LaCos, we can help with that, right?
Speaker:Indicating because as you get certified, maybe we can kick something back to you, right? It could be
Speaker:a racket. It could be strings, right? It could be a pair of shoes. So, there's, there's something
Speaker:there for them as well, right? As well as you're going to stay connected with the industry and the trends,
Speaker:right? And, you know, back in the day, that big racket that it's 120 square inches or 115,
Speaker:that's, again, technology has gone a long way. So, we don't need that anymore for power. I,
Speaker:I turn, I see that a lot when I'm doing demo experiences. And we have these people that have
Speaker:these humongous rackets and they think, well, I can't get power anywhere else. I was like, well,
Speaker:A, your racket is 15 years old, so, that is that essentially.
Speaker:To know, our biggest racket that we make is 105 square inches. Everything else is either it's
Speaker:a hundred or 98 because really, your power is now is going to come one with a better frame,
Speaker:with a, with a right string and the right tension, right? And then you add the right coach to it,
Speaker:and then your game can really take off, right? We believe in that. We don't make that big 115,
Speaker:120 square inches because we don't believe in it. We believe that, and the power is going to be coming
Speaker:mainly from a new technology on the racket, the strings and the tension.
Speaker:I want to want for one more second, I know we're going to, but it's a great point. I think people,
Speaker:when they think technology immediately jump to the racket, I need a new racket where you,
Speaker:you're talking to the pros, I remember in Aguicy, he said, he said, forget about the racket. He said,
Speaker:these strings, I can't miss. They, they, oh, the ball so long, I can hit it as hard as I want.
Speaker:Most of the play, oh, just put, you know, go do this. They, they, they don't think about, they go price
Speaker:point too often. And it's unfortunate because the string really does, you know, is, is an equal
Speaker:partner as the racket. Correct. And you can think of with the string so much, right? You can change
Speaker:strings. You can change the tension. You can maybe do a hybrid setup. There's so much you can do with
Speaker:the string. So, which, you know, I'm going to change rackets every couple months or, you know, I mean,
Speaker:so obviously finally, the right racket is important, but then figure out which tension, which string
Speaker:work for you, right? And that's where the coach helps. That's when companies like us help educating
Speaker:those people like, why would I recommend this string and this tension for you versus, you know,
Speaker:what that, but yeah, price point is obviously a big factor. But yeah, a lot of times you get a
Speaker:price point. You need to chip string that is going to just make, give you a terrible experience playing
Speaker:tennis and you won't come back, but you won't play as often. You only play once in a while, but if you
Speaker:have a great experience, then might you, you might play twice as much, three times as much. So that's
Speaker:what we have to convince the coaches that that's, that's what it would have been. And that's, is a great
Speaker:point. We had lunch the other day. We left that we talked about the importance of having your
Speaker:students walk off the court smiling because they're going to remember the less. So, you know,
Speaker:how do you construct a lesson? And it's true. It's the positive reinforcement. Whether you're dealing
Speaker:with juniors or dolls, you want them to play again. If they play again, they're going to get better
Speaker:through osmosis. So that, that's an important ingredient. And, you know, the equipment is such a,
Speaker:and we saw that during the pandemic that, oh, do you have rackets tennis supposedly went up,
Speaker:you know, exponentially. Well, it was a bunch of Walmart rackets that got sold because they were,
Speaker:they were, they were accessible. You know, how many of those people were retained? And how many do we lose
Speaker:because you go out there or, or even worse, when you see the junior out there with the, you know,
Speaker:the full-sized light racket that the ball weighs more than, and you won't get why they can't control
Speaker:the balls. Like, well, there's nothing about this equation. It's math, guys. Nothing about this
Speaker:equation is working. You know, how do we get the players in? And again, I love what you guys are
Speaker:doing. And I think it's important for the technophob is the world to keep the good fight, because
Speaker:the bigger brands historically cannibalize their lines. They may get very difficult for the small guy
Speaker:to enter. So, I try to speak to some of the things you guys are doing from a promotional standpoint,
Speaker:to try it, as you said, educate and overcome the barriers that the Wilson's put up, because it is
Speaker:important. You know, what you guys have done has influenced the way Wilson builds their rackets.
Speaker:And, you know, people don't understand that either. They just say, oh, Wilson came up with a new
Speaker:racket. Well, because they're getting heat. They need to, you know? Yes, yes. So look, we, you know,
Speaker:doing a lot of, we call them demo experiences. Again, because of that education being out in the
Speaker:marketplace with the people, being where people, tennis has been played, right? Whether that is
Speaker:tournaments, where that's, you know, social events, charity events. And being part of that
Speaker:education is a huge part. You know, we obviously, we believe strongly on our brand and what we're doing
Speaker:with our equipment, right? Whether it's rackets, whether it's grips and strings, even even our balls,
Speaker:you know, we have a, you know, when you talk about balls, like to your point, Bobby, a lot of the
Speaker:US market, it's a lot about price point, price point, price point, price point. And we see that a lot
Speaker:when it comes to balls, right? It's, it's, you know, what are you paying for balls, but what kind of
Speaker:ball are you getting, right? It's a Costco ball. I mean, it can be any good, right? I mean, Costco is not
Speaker:a tennis store. Costco is great. I mean, I got three kids. So I'm in Costco every week, but I'm not going
Speaker:to Costco for tennis balls or tennis rackets, right? And, you know, again, we're technically
Speaker:being a French company in Europe. The balls are more about durability than it is about price point.
Speaker:So our balls are a lot more like they have natural, they have a higher concentration of natural
Speaker:wool. So it has a truer bounce, even our core, it's natural. So we call it the natural choice for
Speaker:our balls because they're going to last longer and they have natural materials built into that.
Speaker:Versus some of the balls in the market here are, you know, again, because of the price, they're synthetic
Speaker:fibers. It's, it's, what it's inside of the ball. So it's not, it's not giving you, it's going to be
Speaker:cheaper, but it's not going to give you that true bounce, that true experience. They won't last us
Speaker:long either. But yeah, so back to your point, Bobby, we, yeah, educating being, being part of the
Speaker:industry, being part of, of being in the, you know, where tennis is being played. And that's,
Speaker:that next time, but we also feel like once that catches on, you know, like a fire, right,
Speaker:stars small and he catches on and catches on and next year, you know, you can contain it. And we
Speaker:believe that over time, we can, we can educate our customers in our coaches that these are the way to go.
Speaker:So compete, let's say, and we talked about it, we looked at some of your clothes, even with
Speaker:taking the farmers like, wow, you wore the vest as I can I try that on? I want to see if it fits.
Speaker:You know, how can people, because a lot of this stuff isn't carried yet,
Speaker:because people go to your websites and pick and buy clothes even though they might have,
Speaker:they give all the fight even on the, on the big, you know, online retailers. Yeah, yeah. So we,
Speaker:again, so we have a website called TF Select, the net, which is almost like an online catalog,
Speaker:if you will. The best way for now is it's, you can use that as a reference point, but the best way
Speaker:would be to reach out to, to me. And then again, having that conversation with the rep for the,
Speaker:for the area, which happens to be me and how can we work together, right? A lot of people is like,
Speaker:well, I want this or that. And some people, you know, I, if it's a customer, I might say, hey,
Speaker:go to, to Bobby shop, right? Or go to the, your service tennis and, and, you know, we have that there.
Speaker:But if it's not a lot of times, we, we are able to open accounts for customers, not customers,
Speaker:for clients that they might not feel like, oh, we, again, we don't have any, we don't have any
Speaker:minimum. So, you know, maybe Bobby like, like you said, like if you, you, you, you, you have an
Speaker:account for, with us and you, you need clothing for yourself or your staff, you know, we can, we can
Speaker:help you with that. And there's a lot of people that don't know that. And, and they just really a matter
Speaker:of, hey, give me a call and, you know, we can discuss and see how we can, you know, help you out.
Speaker:But Arturo, we always finish with a king of, king of tennis question. And you know it's
Speaker:common. So I'll just jump right in. If you were king of tennis for a day or however long it would
Speaker:take, do you have any ideas as to what you would do or change if you were king of tennis?
Speaker:A ray, a ray of tennis.
Speaker:Yeah, we are thought about this a lot, right? And I had all these ideas and, and, and, or, you know,
Speaker:obviously, after years in the industry, there's a lot, right? So, you know, locally,
Speaker:I would, I would get Alta and USDA to sit down together and work together versus compete against
Speaker:each other, right? Work together. How can we work together? For example, like one example that I hated
Speaker:when I was coaching is that Alta will have a game process for juniors. But then USDA was a four game,
Speaker:two four game sets. We know what scoring a type of, I mean, I mean, scoring along is really hard for
Speaker:a kid. And if you tell me that these two months of the year, I played this format and then kind of
Speaker:when I'm getting it, now you're going to change the format for the summer. And then again, back to
Speaker:the fall, but I am confused as like guys, let's get together. Right? Let's, let's, you know, so
Speaker:Alta and USDA are getting together locally. I would do that. But the biggest one that I kept coming
Speaker:back to is it's, I will love for the King of Tennis to figure out how we can have the data to,
Speaker:you know, tennises have good, I feel good sport. And a lot of times, you know, we talk about tennis
Speaker:is like, oh, it uses money in the country club side of things, right? People join, people may join
Speaker:for the golf, right? But a lot of times they stay because of the tennis, right? And traditionally speaking,
Speaker:the guy plays golf and the, and the lady and the kid play tennis. And, but a lot of times,
Speaker:those clubs wouldn't exist without tennis because then the guy wouldn't necessarily have an excuse
Speaker:to join. And so I think we have gotten away a little bit away from the director of tennis or
Speaker:racquet, now, or being a true director of racquet, managing the, and not so much about a glorified
Speaker:head pro, right? There's way too many directors of racquet and tennis are spending way too much time
Speaker:on the court and not enough time, managing the facility, their pros, coming up with events
Speaker:and running those events for the members. We, we spending way too much time on the court teaching
Speaker:and it's sort of preventing and it's taking people away from the industry. And we got to figure out,
Speaker:again, my King of Tennis would be figure out how can that we can have data of say like, no,
Speaker:it is an important piece to bring in more staff so that the director continues to direct to manage
Speaker:and not sipping to becoming a, basically, another head pro in the, in the, in the industry or in the,
Speaker:in the club and the staff. So that would, that's the one thing that I came up with the most.
Speaker:That in, and that these might be on popular, but I would love for women's tennis to play three out of
Speaker:five sets in majors. I would, I would, I really would. I know, I know that's not a popular opinion.
Speaker:I'm really just because I grew up with two sisters that play college tennis and they're both,
Speaker:we're, our amazing players and they're both whole of famous in their colleges and I'm not.
Speaker:And I enjoy watching them growing up. I mean, my, my, especially my, my bigger sister, you know,
Speaker:we watch her, I grew up watching her play tennis and my little sister as well. We play tennis together.
Speaker:I would love for women tennis to also be terrified because I enjoy how a three out of five match
Speaker:develops in different than a two out of three set. And maybe we can start with the final is three out of
Speaker:five and see how it goes for a couple of years and maybe semi-final's if he goes well and kind of see
Speaker:that will be another thing that would do us a king of tennis. But again, it's just a, a noise,
Speaker:no, popular, but personally, I will, I will, I will enjoy it. So Arturo, what are you, what are you
Speaker:doing now? What are you doing for go tennis? You, you and we're talking about what's coming up
Speaker:with us. We've got some plans, some super secret plans. What's good for you right now, Bobby?
Speaker:You looked like you had an idea. I want to say something because I know he's going to be too humble.
Speaker:All the donations he's just made to the various pros across the city, how tech the
Speaker:fibers helping out. Sean, you can speak on that, but I wanted to make sure that he gets props and
Speaker:people are aware of how much they're giving back as well to various organizations in the, in the
Speaker:community, to get people, young players, tennis raccots in their hands. Okay, this time I'm really done.
Speaker:But yeah, I will because that's one of the things we're doing is tennis for children. We'll do,
Speaker:I'll do my shameless plug, which because of Arturo and Tech the Fiber, we have a free racket deal
Speaker:going on through the summer. So if you register for summer tennis, which tennis is usually down
Speaker:in the summer unless you're running a camp, so those weekly classes slow down. We give you a free
Speaker:tech the fiber racket as supplies last. I have to say that, right? But because of tech and the
Speaker:fibers donations, because of what Arturo is doing for us specifically, and I know a few others you've
Speaker:spoken to, a few others, AYTEF, Ben Hesley, I think you've spoken to. So we've got quite a bit of
Speaker:that going on. Arturo is doing a great job of that and we really appreciate that because that is
Speaker:going against, going to take away that barrier. If the entry is the barrier, here's a good way to
Speaker:do it that we can get you in at least a decent junior racket. And then in that case, we say, hey,
Speaker:I look like a Medvedev out there, or IGA, right? Yes, or Chris Eubanks, which is local.
Speaker:Oh, even better. We got to talk to him too. Yes, yeah, yeah. But now thank you, Bobby, and Sean,
Speaker:yeah, look, I love that I get to help out different organizations that are introducing tennis to kids.
Speaker:So I'm really excited that we're able to do that with you guys in a few other organizations. And
Speaker:you know, that's again, part of our mission. We want to be in the grassroots of tennis, right? So
Speaker:when these kids are starting playing tennis, we wanted to be with Technifyver. So we're happy to
Speaker:to make donations to be part of it. And we are donating some stuff to an Alzheimer's events,
Speaker:out of white columns. I know Bobby used to be there that it's happening a Memorial Day weekend.
Speaker:Because again, we want to be part of the of the industry, you know, part of the of the fabric of what makes
Speaker:tennis a planet. Part of the fabric, what makes tennis in Atlanta, all right, hang on, I'm going to write that down.
Speaker:That's good stuff from Arturo. So what do you have now? You got anything special going on,
Speaker:or are we just going to make sure we keep working with GoTennis and see if we can get something up
Speaker:for our members? Yeah, yeah, so we're going to work together on that. You know, that's going to take
Speaker:some time to figure out the logistics, but yeah, so look, you know, anyone that is listening to
Speaker:here or thinks that, you know, we can partner up, you know, give me a call or email me, and, you know,
Speaker:my email is a, neato@technifyver.com. Just don't be afraid. I mean, there's just no, any conversation
Speaker:could lead to something pretty significant, right? And again, I think there's a lot of things that we
Speaker:can do, and a lot of people like I was having dinner with a group of friends and someone so, you know,
Speaker:like a demo experience that I had at a country club, and they're like, oh, man, I wish you could do
Speaker:this for us here at our subdivision. I'm like, I can't. This is not just for country clubs. Like,
Speaker:let's say, you on you, you on me and you're pro and I can figure out a good night and let's go. I
Speaker:mean, I love because again, I love being around people. I love talking tennis. So, hey, it's a, it's a
Speaker:good, it's a good for me anyway. So, selfishly, I love doing that. So,
Speaker:then it's a good fit. Yeah, it's a very good fit. Good. Well, our tour, I appreciate it. And we will
Speaker:definitely be in touch because we've got some, like I said, some super secret things coming up between
Speaker:go tennis and tech to fiber and the cost and we'll get those things running. And otherwise, we will
Speaker:make sure that what you're doing gets, gets put out and make sure that you and Bobby are connected.
Speaker:I know you and I are already doing some things with tennis for children and we'll tell everybody
Speaker:the great work you're doing. Awesome, guys. Thank you so much. And I love you, podcast and what you're
Speaker:doing and talking to all these different people from the first one, you know, through, you know,
Speaker:now me. So, but I love the fact that you are talking to all these different people in the industry.
Speaker:And I mean, I learned just from listening to the podcast. I learned what people are doing and
Speaker:how they went through the pandemic and the other things that they're going through and obviously
Speaker:pick a ball and how does that either affect or not, you know, and all those sort of things. And so,
Speaker:keep, keep it up. Well, there you have it. We want to thank rejoveneat.com for use of the studio.
Speaker:And be sure to hit that follow button. For more tennis related content, you can go to Atlanta
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Speaker:we're out. See you next time.
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