The push to return to office is deeply ableist. If you treat
Speaker:people like humans, they will want to quit less.
Speaker:Is it possible that everything feels exhausting? Because everything is exhausting.
Speaker:All right, here we go. I'm gonna pretend I'm pushing record. Cause that feels right.
Speaker:Okay, I'm pressing record. Boop. Hi,
Speaker:everybody. I'm Lauren Howard. Welcome to Different
Speaker:Not Broken, which is our podcast on exactly that.
Speaker:That there are a lot of people in this world walking around feeling broken. And
Speaker:the real you're just different. And that's fine.
Speaker:So this came up at a conference I was at a few weeks ago.
Speaker:I was doing a fireside with this amazing facilitator, and she
Speaker:said, how is it that you say these things that get people
Speaker:thinking so often? And I think she meant
Speaker:these, like, very, very simple things that I. Well,
Speaker:I think are simple, but these things that, like a paycheck is not a permission
Speaker:slip for abuse, that I say all the time, that are. Seem to turn the
Speaker:lights on for people who don't understand why they're stuck or what,
Speaker:situate, you know, why they can't get out of the situation they're in or why
Speaker:things are happening the way they're happening. The reality is she kind
Speaker:of caught me off guard, which is pretty hard to do, especially when I'm,
Speaker:like, doing a fireside because, like, I'm up for anything. I'm, I
Speaker:think, on my feet really well, and I didn't exactly have an
Speaker:answer for it. I think she wanted me to say that I have this
Speaker:curated list of responses that I give
Speaker:in very specific situations, and that they're well crafted and
Speaker:that we've spent many years putting together this information,
Speaker:and we kind of have in that I have
Speaker:been running my mouth on the Internet for a long time, and
Speaker:we have an arsenal of things that I have run my mouth to say,
Speaker:but none of them are planned. It's not like I'm out here like
Speaker:I'm gonna deliver this message. It's just like, I heard this thing
Speaker:that I think is stupid, and I wanna push back on it. And I don't
Speaker:think that people should be responsible for the things that they're told or the things
Speaker:that they hear about themselves or the ways that they've been thought or taught
Speaker:to think about themselves or whatever. But the reason it caught me off guard
Speaker:was she asked me how I say these
Speaker:things that basically that people need to hear. I think
Speaker:I know I do that, but I didn't. It's not
Speaker:intentional. The point being, I'm not saying anything. That to me feels
Speaker:revolutionary. I'm saying the very obvious things that
Speaker:are sitting in front of me, like, your job shouldn't be allowed to abuse you.
Speaker:Workplace abuse is the same thing as getting abused at home. You should
Speaker:not accept abuse just because they're paying you to exist in their
Speaker:environment. None of those things are revolutionary.
Speaker:And people respond to them as if I've blown their
Speaker:minds when I am literally asking for the bare
Speaker:minimum. The bare minimum. You should be
Speaker:psychologically safe in your workplace. That's not
Speaker:a shocking request. That is something that people should
Speaker:have at the bare minimum. Psychological safety is not a fringe benefit. It
Speaker:is not a thing that you get just for being an executive
Speaker:who sets policy for the company. You should be psychologically
Speaker:safe in your environment. You should get paid the
Speaker:same. Regardless whether you
Speaker:participate in the workplace politics or not, you do get paid
Speaker:the same. Meaning, screw the stuff that you don't get paid for.
Speaker:You don't have to participate in things that make you
Speaker:uncomfortable. None of that is revolutionary.
Speaker:And so she caught me off guard, asking, like, how did we come up
Speaker:with these things? And I'm like, how did nobody else.
Speaker:I can't be the first person saying some of these things. I know I'm not.
Speaker:I might be the first person you've heard it from, but I'm not the first
Speaker:person saying these things. And if I am, that's terrifying
Speaker:because this shit is like baseline humanity.
Speaker:Like, this is the bare minimum of how you should treat other
Speaker:humans. There's this whole push, and really we're at the last
Speaker:legs of it now for all of the jobs that went fully remote during the
Speaker:pandemic to get pushed back to the office. And
Speaker:you hear a lot about how RTO is so important for team building
Speaker:and how people do better in an office and teams
Speaker:work better in an office. Nobody's talking about the fact that return
Speaker:to office is deeply ableist. It completely
Speaker:changes the playing field for likely neurodivergent individuals who
Speaker:work better in their own environment, who work better in a controlled environment,
Speaker:in an environment that they set up. And not even just neurodivergent individuals
Speaker:work from home made it possible for people with lots of different disabilities
Speaker:to succeed at work because they were able to do it from their own environment.
Speaker:It created environments for people with all types of
Speaker:different disabilities to succeed. So the push to return to office is
Speaker:deeply ableist. But also this bullshit that they throw at us
Speaker:about team building, about how you can run a better team if you're all in
Speaker:the same place all the time. And if meetings are more productive, if first
Speaker:off, I am substantially less productive in an office, and I say
Speaker:that as the person who literally runs the show. I lose hours,
Speaker:hours of work in an office. There's prep
Speaker:time for getting ready. There's travel, there's
Speaker:schmoozing and palling around with the people that you work with.
Speaker:There's meetings that run over. There's all sorts of
Speaker:distractions, there's long breaks for lunch. I probably get
Speaker:three to four hours less work done in this
Speaker:supposedly more productive office than I do from my home,
Speaker:where I still interact with all my coworkers, where I still spend lots of time
Speaker:with people, where I have everything that I need within my
Speaker:grasp, where I can be
Speaker:shoeless and in soft pants, therefore comfortable, therefore working
Speaker:harder, I work drastically better in my
Speaker:own environment. Does that mean you should never be in person with
Speaker:your team? No, but there are ways to facilitate that. And there
Speaker:are ways to facilitate really good remote meetings where you get the same kind of
Speaker:collaboration. What nobody's talking about return to office
Speaker:is that a lot of these companies invested in very
Speaker:expensive buildings, very expensive buildings that
Speaker:are the primary holding that that company
Speaker:has. When nobody's working in an office,
Speaker:property values go in the toilet. Local
Speaker:governments don't do well when property values are in the toilet.
Speaker:They are incentivized to get people back to the office.
Speaker:Businesses suffer when their primary investment,
Speaker:I. E. A large skyscraper,
Speaker:has no value because everybody was working from
Speaker:home. So now, instead of
Speaker:selling the damn building that they don't need, they're dragging
Speaker:everybody back into the office because they care more about property values than they do
Speaker:about people. That's what it is. That's what's driving the return to office
Speaker:movement. It has nothing to do with camaraderie and better teams. There
Speaker:are plenty of really good tools to manage remote teams. And if you can't
Speaker:figure it out, it's because you're a bad manager. Not because there aren't good ways
Speaker:to manage remote teams. You need a different manager. There are
Speaker:so many good tools to manage remote teams. And then there's also the whole thing
Speaker:that, like, if you treat people like adults and pay them fairly for their work,
Speaker:they'll do their job and you won't have to worry that much about actively managing
Speaker:them day to day. There's that every time I have someone
Speaker:tell me that they can't get their employees to work, the first question I ask
Speaker:them is, what are you paying them? And it's always Met with silence,
Speaker:always. Well, we can't afford to. Well then
Speaker:you can't afford to run your business. If you can't afford to pay people,
Speaker:people fairly, you can't afford to run your business. You
Speaker:don't have people who are not performing because they're
Speaker:bad people. You have people who are not performing because you're paying them shit and
Speaker:expecting them to work at a job that where they should be
Speaker:making double, if not more. Every single time I have some
Speaker:dude tell me that a remote team would never work for his team because
Speaker:if they're not actively monitored, they don't work. My first question is, what
Speaker:are you paying them? And it is literally always met with some kind of objection
Speaker:about how that's not relevant. If it wasn't relevant, you would
Speaker:tell me, you would tell me how much. You would say we pay them so
Speaker:well and we give them full benefits and they get good vacation and they still
Speaker:are bad at their jobs. That doesn't happen. I was just kind of
Speaker:floored by this question that I got because like all of that is common sense.
Speaker:It's literally supply and demand. That's what that balancing
Speaker:scale is. That's common sense. It's well
Speaker:documented. There's plenty of arsenals of documentation
Speaker:on how well paid employees do better work, how happy
Speaker:employees stay longer, how they don't need as much management,
Speaker:how you can run an effective team if you're not being a cheap asshole.
Speaker:None of that is revolutionary. So the thing to gawk at is
Speaker:not that I say anything that is
Speaker:revolutionary or different or anything beyond
Speaker:literally the baseline of how we should treat humans.
Speaker:The shocking thing is that it's of any interest at all
Speaker:because other people aren't saying it, or not even that other people aren't
Speaker:saying it, that it's not the common knowledge. I'm saying, like this is baseline
Speaker:stuff. If you treat people like humans, they will want to quit
Speaker:less, they will feel ownership in the company,
Speaker:they will want to perform, they will want to stay in your company.
Speaker:Shocking. That's common sense. I'm
Speaker:so tired of being treated like I'm doing or saying anything that is
Speaker:revolutionary when the reality is the problem is that everybody else
Speaker:is running really bad operations that treat people like shit. And I
Speaker:don't say everybody else. There are good companies out there that are doing things. But
Speaker:the point being there is nothing earth shattering about anything that comes out of
Speaker:my mouth. The terrifying thing is that it's not widely
Speaker:accepted as how we should treat humans. That's the terrifying thing
Speaker:is Parroting the things that to me seem so fricking
Speaker:obvious, and the fact that it shocks anybody
Speaker:as innovative leadership should be more
Speaker:terrifying than it is. Just treat people like humans and
Speaker:you'd be surprised how human they act.
Speaker:And now we're going to hear from some of our listeners with their weekly brags.
Speaker:This is Candace M. On January 4th. Before my
Speaker:official first day back at work for the new year, I have already
Speaker:signed my son up for summer summer camp in August and
Speaker:for slow pitch this spring. Really feeling like I have my poop
Speaker:in a group. So 2026. Let's go.
Speaker:I hate the idea of love languages. I hate them. Like, please do some
Speaker:research into the background behind what
Speaker:love languages are, because it was a book written by a pastor to
Speaker:convince all women that all men have
Speaker:touch as their primary love language. Which means that you should give your husband sex
Speaker:whenever he wants and you should feel bad if you deny him sex. And that
Speaker:all women are just, you know, complicated
Speaker:creatures who. Who need things other than touch and have a different love
Speaker:language. But if you want to make your man happy, just give him sex all
Speaker:the time. That's what the love languages is about, really. It's all
Speaker:very coercive to get women to give their husband unmitigated amounts of sex.
Speaker:So, anyway, I don't use the term love language, but if there was something that
Speaker:wasn't creepy, that was like a love language,
Speaker:I would have one. And it is not
Speaker:expensive jewelry. It's not big
Speaker:gifts. It's not
Speaker:sweeping gestures. It's not
Speaker:anything that requires a ton of planning.
Speaker:Show up to my door with a fountain Coke
Speaker:from a place that, you know, I like the fountain Coke.
Speaker:I will be forever in your debt. I will love you so
Speaker:much. That is the greatest sign of love and affection to me is somebody who
Speaker:knows she likes fountain Coke from Chili. So I'm gonna stop and
Speaker:get her a fountain Coke from Chili's. And you could give it to me in
Speaker:an unmarked cup and I would be able to tell you what restaurant
Speaker:it was from, because that's the way my
Speaker:brain works. But there is a certain. I don't even
Speaker:know how to describe it. In some
Speaker:soda that comes out of a fountain where the carbonation is
Speaker:so fresh and, like, recently
Speaker:replaced, there's so much CO2 pumped into
Speaker:this thing. It, like, tickles your lips. Then it burns your lips a little bit
Speaker:and it tastes so fresh. Usually, I have found
Speaker:I've actually been told this by people who worked in restaurants and
Speaker:maintained soda fountains that it Means the fountain is very
Speaker:clean. If they clean the soda machine a lot
Speaker:and replace the CO2 correctly, you
Speaker:get what is affectionately known as a very crispy
Speaker:Coke. And that means the
Speaker:carbonation is sharp, it's big bubbles. If you take too big
Speaker:a sip, it usually makes you burp almost immediately because you are literally
Speaker:inhaling CO2. You're like. And it's not
Speaker:attractive. It's the right syrup to bubbles
Speaker:ratio. Again, I can
Speaker:tell you where a Coke is from by taste.
Speaker:And a fountain Coke from specific places versus a 20 ounce
Speaker:coke versus a 2 liter bottle versus a can of Coke. Not the same. Those
Speaker:are totally different drinks. I will tell you which one I'm in the mood for.
Speaker:If it's all you have, I will take it. I'll be happy. But
Speaker:it is not unlike me to send my husband on a
Speaker:run to get me a 20 ounce coke. And if he comes back with
Speaker:anything other than a 20 ounce bottle of Coke, I will
Speaker:take it and I will side eye him because this is not
Speaker:correct and he knows it. I am not particular about that many
Speaker:things. Things, really I'm not. I am deeply
Speaker:flexible on most things. But if I tell you I want
Speaker:a Coke from McDonald's and you bring me
Speaker:a Coke from literally anywhere else that is not on
Speaker:my list of like one or two places that I prefer the Coke from,
Speaker:I'm gonna be visibly disappointed. And if you're my husband
Speaker:and this sounds awful, but just know he has a very good life and I
Speaker:make sure of it. If you're my husband and you show up to this house
Speaker:with something other than exactly what I asked for, when the ask
Speaker:is for Coke fountain Coke, I should
Speaker:say no other kind of Coke. Nothing
Speaker:illicit. Literally brown stuff in a bottle that might also be
Speaker:eroding my insides. But it's too late. The damage
Speaker:has already been done. We are not undoing it. I was born
Speaker:in the 80s. Our parents all but put it in our bottles.
Speaker:We are damaged. There's nothing that we can do to undo it. It is the
Speaker:one thing that gives me joy on a daily basis. I have tried many
Speaker:times to stop consuming it. You are taking the limited
Speaker:light that I have out of my day. Also, if
Speaker:you dare darken my doorway with
Speaker:a drink from a Coke freestyle machine, you
Speaker:do not know me. We are not friends. Our
Speaker:relationship cannot continue. There is no
Speaker:greater disappointment to me than walking into an establishment thinking that
Speaker:I'm about to get a crispy Coke and find out that it is a Coke
Speaker:freestyle machine. I will get Coke from a bottle.
Speaker:If that's the case, if I can, or I will. This shows you
Speaker:how disappointed I am. This shows you how much you have failed me. I
Speaker:will drink water. I will drink water. I
Speaker:also say this as a person who, like, acts like I don't like water, actually,
Speaker:really like water. Every time I drink water, I act like I have
Speaker:discovered a new drink, especially water with ice in it. I
Speaker:act like I've discovered this new drink that I didn't know I love. It literally
Speaker:happens, like, twice a day. I'm like, oh, this is so refreshing. Why don't I
Speaker:drink this more? Because it doesn't have empty calories in it. That's why.
Speaker:Duh. It's not loaded with sugar. Ice water is
Speaker:delicious. And I don't know why. I have it completely.
Speaker:I have my brain completely convinced that I don't like it, which is not true.
Speaker:I do quite like it. I also really like a seltzer, which my kids call
Speaker:spicy water. Not hard seltzer, just regular seltzer. No flavor.
Speaker:You people who put flavor in your seltzers, it's not even flavor.
Speaker:It's like a fart of some idea of a flavor. Like, you
Speaker:get the, like, people who drink La Croix. It's like a
Speaker:whisper of watermelon and metal, and they're like, would you
Speaker:like a watermelon lacri? No, I don't want that. That's gross.
Speaker:That's gross. You're taking something that was perfectly fine on its own and giving
Speaker:it the suggestion of a flavor. No, I very
Speaker:happily will drink. Actually. Aldi has really, really good
Speaker:canned seltzer. And it is very crispy when you first
Speaker:open it. And it has big bubbles. Not small bubbles, big bubbles. And it's
Speaker:very inexpensive. And it's, like, the only thing I shop at Aldi for. I get
Speaker:an Aldi delivery every couple of weeks of, like, six cases of seltzer so
Speaker:that I drink something other than the crispy Cokes that I send my
Speaker:husband on a retrieval for all the time. Because in my brain, if I
Speaker:don't buy them and keep them in the house, then I will drink them less.
Speaker:And instead, I just send my husband to retrieve them. And he
Speaker:does it because he doesn't like the consequences of not.
Speaker:Because if I'm asking for one, shit's happening.
Speaker:It means I need emotional stability that I can only get
Speaker:from a Grisby Coke.
Speaker:And now we'll go to Allison, who has this week's
Speaker:small talk. I've only recently started thinking I Might
Speaker:be neurodivergent. And I feel weirdly late to the party.
Speaker:Part of me feels relieved and part of me feels angry that nobody
Speaker:noticed sooner. Is it normal to grieve a version of yourself you never
Speaker:got to be? Okay, so first I want to say normal is
Speaker:bullshit. We don't strive to be normal. It doesn't exist.
Speaker:But everything that you are describing is
Speaker:a completely reasonable part of this process. You're going to grieve the
Speaker:person you didn't get to be. You're going to grieve the little kid that you
Speaker:were who didn't get the support that they needed. You're going to grieve the version
Speaker:of yourself you could have been younger. All of that is
Speaker:something people grieve over. And I encourage you
Speaker:to grieve over it. Not that I want you to be sad and feel
Speaker:sad and whatever, but because
Speaker:the mechanism of grief is really important to learning things about
Speaker:yourself and to figuring out how to
Speaker:move to this next stage of your life. And so yes, it
Speaker:is absolutely using the word I hate normal to feel
Speaker:that way in this situation. It is. We
Speaker:see a lot of people who voluntarily come in for a diagnosis,
Speaker:get the diagnosis and then really struggle with the diagnosis,
Speaker:even though they pretty much knew beforehand, even though they might have self diagnosed.
Speaker:But there is something totally different about having a clinician agree
Speaker:with you, even if you were certain before. It's just
Speaker:different. And so there is no range of emotions that
Speaker:is incorrect in this situation by any means.
Speaker:And honestly, like that's the truth in a lot of
Speaker:situations, like we act like there's some sort of
Speaker:pre described set of responses that you're supposed to have
Speaker:in major life changes or difficult
Speaker:situations. And that's not the truth. It's not the truth at all.
Speaker:I'm the type of person who gets into a
Speaker:really tough situation and laughs until I can't stop laughing.
Speaker:Like laughs until I cry. Like literally I will have tears streaming down my face
Speaker:because my reaction is to laugh and not cry. And I could be in the
Speaker:worst situation in the world. I cannot tell you
Speaker:how much we laughed the day after my dad died. And there was some
Speaker:heavy grieving going on and it was brand new and we were processing. But like
Speaker:it also, there was some of it was just really
Speaker:funny in my very twisted and adult brain. So outside
Speaker:of even this particular situation,
Speaker:you're entitled to whatever reaction your body and your brain have,
Speaker:but also that feeling of just
Speaker:uncertainty, not knowing whether
Speaker:you're responding correctly, not knowing what the next thing to do
Speaker:is that's the way it's supposed to be. Regardless whether you knew it before
Speaker:or not, this is all new to you. This is a new path. There's no
Speaker:roadmap for this. There's something else I wanted to address
Speaker:that you said. There's this idea of late, and it's called
Speaker:late diagnosed. If you're diagnosed older than, I think, 13 or
Speaker:something. So late is kind of the correct clinical term.
Speaker:Maybe. But there is no finish
Speaker:line. There is no medal
Speaker:waiting for you when you have this great personal epiphany. There
Speaker:is. Like, in light, life does not put up a checkered
Speaker:flag and a ribbon to run through
Speaker:when you achieve something or when you get to a point in your life.
Speaker:And so just kind of keep that in mind. It's like
Speaker:you're late to this information. And. Yeah. Did that
Speaker:probably make your heart, your life harder in some ways?
Speaker:In some ways, maybe it did. But are you. Are you
Speaker:running late for life? Are you. Are you coming to the
Speaker:information later than you should have? I don't know that there's no
Speaker:finish line. You came there, you got there. When you got there, you might not
Speaker:have, you know, you did the best with the resources that you have. You might
Speaker:not have had the knowledge. You might not have known about the conditions. You might
Speaker:not have been surrounded by the right people. Like, life brought you there when
Speaker:it brought you there. And there is. It didn't bring you there because you finally
Speaker:got to the finish line. There's no finish line. You get there, and then you're
Speaker:presented with 700 new hurdles that you're gonna have to jump over. That's the
Speaker:way it works. So you're not late. You're exactly where you're supposed to be,
Speaker:even if where you're supposed to be is gonna require some
Speaker:untangling and redoing. Thanks for being here, guys.
Speaker:Have a good day. Love you mean it.
Speaker:Did Apple podcast just wake up? Like, what the happened yesterday
Speaker:was 49.