W. Curtis Preston:

Hi and welcome to backup Central's Restore it All podcast.

W. Curtis Preston:

I'm your host w Curtis Preston, AKA Mr.

W. Curtis Preston:

Backup and I have with me, my carpet demolition expert, Prasanna Malaiyandi

Prasanna Malaiyandi:

it going, Curtis,

W. Curtis Preston:

It's um,

Prasanna Malaiyandi:

so I have to say first, congratulations

Prasanna Malaiyandi:

on being done with one room,

W. Curtis Preston:

one room out of six.

Prasanna Malaiyandi:

that's it's progress, right?

Prasanna Malaiyandi:

It's progress.

Prasanna Malaiyandi:

They say the first one's the hardest.

Prasanna Malaiyandi:

And then the rest go faster.

Prasanna Malaiyandi:

Right?

W. Curtis Preston:

Well, in my case, the first one is absolutely the

W. Curtis Preston:

hardest cuz it's the entryway and it's got like this rounded entryway and a

W. Curtis Preston:

lot of funky angles and everything.

W. Curtis Preston:

Everything else is a rectangle, like a normal house, but the front

W. Curtis Preston:

room was absolutely the hardest.

W. Curtis Preston:

And of course I did it as the first.

W. Curtis Preston:

Um, so yeah, but, but, and then I ripped up a bunch more carpet

W. Curtis Preston:

last night and uh, so, uh,

Prasanna Malaiyandi:

the kids who eat broccoli first, and then they

Prasanna Malaiyandi:

eat all the yummy stuff after.

Prasanna Malaiyandi:

Right.

Prasanna Malaiyandi:

You get done with the bad stuff in the beginning and then everything else

W. Curtis Preston:

Exactly.

W. Curtis Preston:

Yeah.

W. Curtis Preston:

So, um, but do you have any further advice for me from your, your YouTube pals

Prasanna Malaiyandi:

for in terms of carpet repair or pulling

Prasanna Malaiyandi:

up or anything else like that?

Prasanna Malaiyandi:

No, not really.

W. Curtis Preston:

Okay.

Prasanna Malaiyandi:

Yeah, I got, I got nothing for you other, other

Prasanna Malaiyandi:

than make sure your floors are flat.

Prasanna Malaiyandi:

Make sure you don't work backwards or no, actually, I guess you

Prasanna Malaiyandi:

have to work backwards this

W. Curtis Preston:

I have to work backwards in this one

W. Curtis Preston:

room, the one room I have

Prasanna Malaiyandi:

And okay.

Prasanna Malaiyandi:

The only thing I will say is take breaks.

W. Curtis Preston:

Oh trust me.

W. Curtis Preston:

That's happening.

W. Curtis Preston:

I do.

W. Curtis Preston:

Yeah.

W. Curtis Preston:

Cuz I'm freaking old.

W. Curtis Preston:

And, and now that now that my doctor has informed me that I have bursitis

W. Curtis Preston:

on my knees, it just, who the hell?

W. Curtis Preston:

Like why, why did I get this idea of laying down my own flooring anyway,

W. Curtis Preston:

uh, you know, definitely falls into the category of I'm too old for this shit,

Prasanna Malaiyandi:

And, and just, don't go asking a flooring person how

Prasanna Malaiyandi:

much it would've taken to install it.

Prasanna Malaiyandi:

Okay.

W. Curtis Preston:

I already know, I have a quote this time.

W. Curtis Preston:

I know, I know how much I'm saving.

W. Curtis Preston:

yeah.

W. Curtis Preston:

But, but at this point I am like really

Prasanna Malaiyandi:

It's all good Curtis.

W. Curtis Preston:

Yeah.

W. Curtis Preston:

Uh, well, let's bring out our guest.

W. Curtis Preston:

He has been in it for over 20 years with an MBA from Temple University

W. Curtis Preston:

where he also managed infrastructure.

W. Curtis Preston:

He was in presales for several years and is now a lecturer in computer science

W. Curtis Preston:

at Montgomery county community college.

W. Curtis Preston:

You can read his blog@hayner.net.

W. Curtis Preston:

Welcome to the podcast, Chris Hayner.

Chris Hayner:

How's everybody doing today.

W. Curtis Preston:

Well, you know,

Prasanna Malaiyandi:

I'm doing well.

Prasanna Malaiyandi:

I dunno about

W. Curtis Preston:

putting an ice bag on my knee, I'm doing great.

Chris Hayner:

Yeah.

Chris Hayner:

I feel like we should put out the it stuff to side and talk

Chris Hayner:

about this flooring situation.

Chris Hayner:

Some more.

W. Curtis Preston:

Yeah, luxury, luxury vinyl planking.

W. Curtis Preston:

That's what I'm all about.

W. Curtis Preston:

Um, replacing, uh, like carpet, tile and, uh, the, what do they call it?

W. Curtis Preston:

The laminate and the diner and the dining room.

W. Curtis Preston:

Like, so with one solid thing.

W. Curtis Preston:

Yeah.

W. Curtis Preston:

Anyway, it's, uh, it's a, it's a fun project.

W. Curtis Preston:

I feel a bit, a lot more fun if it was like, I Don.

W. Curtis Preston:

10 15 years ago.

Chris Hayner:

It was somebody else's knees.

W. Curtis Preston:

if I was doing this with my 40 year old body instead of

W. Curtis Preston:

my 55 year old body, but, uh, yeah.

W. Curtis Preston:

Anyway, so, uh, I, I know we brought you on, um, I don't remember how I came upon

W. Curtis Preston:

your, uh, your article, but we brought you on because you know, I read this

W. Curtis Preston:

article that speaks to something that I believe in, like I could have written

W. Curtis Preston:

the article just as much as you had.

W. Curtis Preston:

And that was this idea of, I, I think the title was, yes,

W. Curtis Preston:

you do need a password manager.

W. Curtis Preston:

Does that sound about right?

Chris Hayner:

Yes, Brett, you do need a password manager.

Chris Hayner:

Yes, you do.

W. Curtis Preston:

Yes, you, do you think you don't?

W. Curtis Preston:

For the record Prasanna and I both have password managers, actually.

W. Curtis Preston:

I think Prasanna has two don't you Prasanna.

Prasanna Malaiyandi:

just have the one.

W. Curtis Preston:

Oh, I thought you had the, I thought you

W. Curtis Preston:

had one for work and one for,

Prasanna Malaiyandi:

Nope.

Prasanna Malaiyandi:

Yeah.

Prasanna Malaiyandi:

So for home I have my own, but I took a different approach than you Curtis.

Prasanna Malaiyandi:

I don't use a service.

Chris Hayner:

So you host your own

Prasanna Malaiyandi:

Yeah.

W. Curtis Preston:

I'm a da, I'm a Dashlane person.

W. Curtis Preston:

Uh, I don't know what you're using there, Chris.

Chris Hayner:

I have been last pass for the past couple of years, although,

Chris Hayner:

and one of the things that actually got me to think about this article

Chris Hayner:

that ended up being posted a few months ago was my renewal is coming up.

Chris Hayner:

So I was kind of exploring some of the other options in the

Chris Hayner:

marketplace and there's a lot,

W. Curtis Preston:

Yeah,

Chris Hayner:

um, you know, I, I did a quick check and I wanna say I got to

Chris Hayner:

around 40 different pot, uh, different password manager, softwares that exist.

Chris Hayner:

Some of them everyone's absolutely heard of.

Chris Hayner:

Right.

Chris Hayner:

Everybody's heard of Dashlane.

Chris Hayner:

Everybody's heard one password.

Chris Hayner:

Um, hopefully everybody's heard of last pass.

Chris Hayner:

You know, those are like the main players, but then there's

Chris Hayner:

a lot of little bit players.

Chris Hayner:

Bit warden is an open source.

Chris Hayner:

One that's pretty popular that you can also host your own with.

Chris Hayner:

And one of the things I think that makes it helpful is it's not that difficult

Chris Hayner:

to build these types of products.

Chris Hayner:

It's difficult to build them though with a feature set and a security reliability

Chris Hayner:

that people are going to be confident in.

W. Curtis Preston:

Yeah.

W. Curtis Preston:

Let's start, with why do we need a password manager?

W. Curtis Preston:

Right.

W. Curtis Preston:

Let's just, let's just start there.

W. Curtis Preston:

I mean, basically the whole purpose of your article, because there, you know,

W. Curtis Preston:

there are people we run into 'em and they're like, well, I don't, you know, I,

W. Curtis Preston:

you know, we, we should talk about like, why we need one and then we should talk

W. Curtis Preston:

about the, like the objection of, well, well, I feel that that puts all my stuff

W. Curtis Preston:

in one place that makes it easier to hack.

W. Curtis Preston:

Right.

W. Curtis Preston:

I'm worried that someone will get in and then they'll have my entire world.

W. Curtis Preston:

Uh, I think that's a valid concern.

W. Curtis Preston:

I just, I.

W. Curtis Preston:

I think that that any of the decent products have addressed that concern.

W. Curtis Preston:

Uh, and then, and then I think we can talk about like, um, basically, like you

W. Curtis Preston:

talked about the features, the features and function, like the ones that I,

W. Curtis Preston:

that I like a lot from Dashlane that, that made me choose it, some of which

W. Curtis Preston:

are now available in other products.

W. Curtis Preston:

Um, and, um, I think that would round us out.

W. Curtis Preston:

So let's talk about, let's talk about first, Chris, you know, what it, why.

W. Curtis Preston:

Why

Chris Hayner:

Just why just.

W. Curtis Preston:

that's just why

Chris Hayner:

Um, so the biggest reason is you are being required to get a username

Chris Hayner:

and password and log into pretty much every website that exists in the world.

Chris Hayner:

Now we can set aside whether that is necessary or advisable,

Chris Hayner:

but we have to do it.

Chris Hayner:

And if you don't use a password manager, what you end up doing

Chris Hayner:

inevitably is using the same password over and over and over again.

W. Curtis Preston:

Right.

Chris Hayner:

The trouble.

Chris Hayner:

There is a lot of the times when a website gets breached, that username and password

Chris Hayner:

combination becomes immediately available to anybody who wants to pay for it.

Chris Hayner:

And I've actually looked into this and it is really, really sad in terms

Chris Hayner:

of how much a hacker has to pay for a valid username and password combination.

Chris Hayner:

It starts out at less than one 10th of 1% per person.

Chris Hayner:

And it goes down to $0 because about a week after a breach, that

Chris Hayner:

information is publicly available.

W. Curtis Preston:

Right.

W. Curtis Preston:

Wow.

Chris Hayner:

Publicly available to

W. Curtis Preston:

Oh, I see.

W. Curtis Preston:

I see two, two people that know where to go.

Chris Hayner:

Yeah.

W. Curtis Preston:

Right.

W. Curtis Preston:

The I'm I'm assuming this is a dark web

Chris Hayner:

That's the one.

Chris Hayner:

Yeah.

W. Curtis Preston:

Right, it seems now that I've had a password manager for

W. Curtis Preston:

forever, but I know there was a time when I knew that I shouldn't use, um,

W. Curtis Preston:

The same password everywhere, but I didn't wanna use a password manager and

W. Curtis Preston:

I didn't wanna just use a spreadsheet.

W. Curtis Preston:

So I had this, you know,

Prasanna Malaiyandi:

System.

W. Curtis Preston:

out it's, it's not that uncommon, but I had a system where

W. Curtis Preston:

I did use the same password everywhere.

W. Curtis Preston:

Well, just the places it mattered.

W. Curtis Preston:

Right.

W. Curtis Preston:

Like, but okay.

W. Curtis Preston:

Let me rephrase if it was a site that it didn't matter.

W. Curtis Preston:

I had the same password everywhere.

W. Curtis Preston:

Like who cared if somebody got my, you know, login credentials to.

W. Curtis Preston:

Whatever, what to what?

W. Curtis Preston:

Not to yo, not to yo no, but yeah, anything that I thought mattered, I had a

W. Curtis Preston:

separate password that was semi complex.

W. Curtis Preston:

And then I had a string that I would put on.

W. Curtis Preston:

I would append to that.

W. Curtis Preston:

That was unique to each site.

W. Curtis Preston:

So I just had to remember that string for each site.

W. Curtis Preston:

I don't think I'm completely alone in that, in that idea.

W. Curtis Preston:

Um, but at some point.

W. Curtis Preston:

I got the idea of trying a password manager and honestly, it's so much easier.

W. Curtis Preston:

Right?

W. Curtis Preston:

It's so much easier than, than the alternatives.

W. Curtis Preston:

I mean, Prasanna you, how, how long have you been doing this?

Prasanna Malaiyandi:

Speaker:

using a password manager.

Prasanna Malaiyandi:

Speaker:

I wanna say the last eight years or so, or eight or 10.

W. Curtis Preston:

Yeah.

Prasanna Malaiyandi:

Yeah.

Prasanna Malaiyandi:

And I agree.

Prasanna Malaiyandi:

It's easy.

Prasanna Malaiyandi:

I don't have to remember it.

Prasanna Malaiyandi:

Um, and like you said, you can make those passwords more secure.

Prasanna Malaiyandi:

Cause I'm the type who always runs into here's the max number of

Prasanna Malaiyandi:

characters, website supports, right.

Prasanna Malaiyandi:

Because I'm always like 32 characters plus special characters plus everything.

Prasanna Malaiyandi:

Right.

Prasanna Malaiyandi:

Throw the kitchen sink at it because I'm like, I don't need to remember it.

W. Curtis Preston:

Yeah, that's a Chris.

W. Curtis Preston:

That's something that comes up pretty regularly on here is, is we talk about,

W. Curtis Preston:

we use these password managers and then we, we have these giant passwords and then

W. Curtis Preston:

we get a site that says like, oh, you can only have 16 characters in your password.

W. Curtis Preston:

And, and you can't have these special characters.

W. Curtis Preston:

Right.

Prasanna Malaiyandi:

can't be repeating characters or things like that.

Prasanna Malaiyandi:

That always bugs me too.

Chris Hayner:

Right.

Chris Hayner:

They're basically putting together a recipe for an insecure password,

Prasanna Malaiyandi:

Yeah.

W. Curtis Preston:

Yeah.

Chris Hayner:

which is another reason to be really, let's just say paranoid

Chris Hayner:

about the username and password combination, not being able to.

Chris Hayner:

get into more than one website,

Prasanna Malaiyandi:

Yeah, I, I actually wanna make a comment about that.

Prasanna Malaiyandi:

Something you just brought up, Chris, a lot of people think password

Prasanna Malaiyandi:

managers are just for creating random passwords, but you could also use

Prasanna Malaiyandi:

it to create random usernames, which actually help secure you in addition

Prasanna Malaiyandi:

to just having a random password,

Chris Hayner:

Yeah.

Chris Hayner:

You're I mean, That is, that's a very good point.

Chris Hayner:

And, and especially around Prasannal security, there's no reason

Chris Hayner:

that you need to have the same username all over the internet.

Chris Hayner:

So if you're logging into a site that you don't necessarily care for,

Chris Hayner:

or don't care about that much, you know, like a good example would be

Chris Hayner:

the website, uh, called newsr, which is just a news aggregation site.

Chris Hayner:

They don't need to know who I really am.

Chris Hayner:

They just wanna know where to send their newsletter.

Chris Hayner:

Right.

Chris Hayner:

So my username doesn't have to be associated with me as closely.

Chris Hayner:

So then if there's an, an incident and a user or that like gets breached, then the

Chris Hayner:

breach doesn't associate with me directly because I didn't use the same username.

Chris Hayner:

And in fact, you can use a password manager to save a whole Prasanna, so

Chris Hayner:

you can create a fake name for yourself and just have that auto fill as well.

Prasanna Malaiyandi:

And also going one step further.

Prasanna Malaiyandi:

Some sites also require like security questions.

Prasanna Malaiyandi:

I remember we had a guest Curtis.

Prasanna Malaiyandi:

I don't know if you remember Zoe, right?

Prasanna Malaiyandi:

Who talked about how the fact that she uses, like the security question, she

Prasanna Malaiyandi:

creates some randomly she's like, you don't need to know my birthday or the

Prasanna Malaiyandi:

city I was born in, as long as I remember.

Prasanna Malaiyandi:

And you can also use a password manager, some of them to store that

Prasanna Malaiyandi:

additional information as well.

Prasanna Malaiyandi:

So like you said, Chris, you have an entire new Prasanna created for.

Chris Hayner:

Yeah.

Chris Hayner:

And I think that's a great point, cuz it also comes into password.

Chris Hayner:

Management.

Chris Hayner:

It doesn't have to be in a password manager itself, but the idea that you

Chris Hayner:

are managing your information, that's a great rule for people, no matter

Chris Hayner:

what do not ever answer those security questions, honestly, you know, what

Chris Hayner:

was the city that you grew up in?

Chris Hayner:

Sorry, I was born on one twenty three anywhere street, and I

Chris Hayner:

dare you to prove different.

W. Curtis Preston:

Right.

W. Curtis Preston:

As long as you answer them the same way on the front end and the back end

W. Curtis Preston:

doesn't really matter what you put there.

Chris Hayner:

exactly.

Chris Hayner:

And that's another great use case for a password manager to

Chris Hayner:

keep that information for you.

W. Curtis Preston:

Yeah.

W. Curtis Preston:

The only thing that, and I, I agree with everything you just said, the

W. Curtis Preston:

only thing that stinks about that is that that's not auto fillable.

W. Curtis Preston:

Right.

W. Curtis Preston:

Um, you're gonna put that in the notes for your password manager in most cases,

Chris Hayner:

Yeah.

Chris Hayner:

That's I mean, that does bring up, uh, a challenge because it depends on the

Chris Hayner:

password manager, whether or not they have an ability to natively store,

Chris Hayner:

additional information or custom fields.

W. Curtis Preston:

Right.

Chris Hayner:

And how is the website built?

Chris Hayner:

Because nothing drives me up the wall faster than when a website

Chris Hayner:

puts in JavaScript that blocks a password manager from auto.

W. Curtis Preston:

Yes.

Chris Hayner:

That seems so unnecessary,

W. Curtis Preston:

There are, there are even some that won't allow you to paste,

W. Curtis Preston:

like even manually paste the password.

Chris Hayner:

right?

W. Curtis Preston:

That's when I get that's, when I get like, it's one thing

W. Curtis Preston:

where, you know, if it won't auto fill it, but then you're like, okay, fine.

W. Curtis Preston:

It's one of these sites where I have to copy and paste it and then you

W. Curtis Preston:

go to copy and paste it and it's like, Nope, here's what I, here's

W. Curtis Preston:

what I think we should do, Chris.

W. Curtis Preston:

I think we should start a website, like a website shaming website.

W. Curtis Preston:

Where, you know, we list companies that, that do stupid stuff like this.

W. Curtis Preston:

Like they, they, they have fewer than, you know, they, they have

W. Curtis Preston:

limitations on the size of the password.

W. Curtis Preston:

They have limitations on the number of characters we can put in, um, and

W. Curtis Preston:

the, you know, all that kind of stuff.

W. Curtis Preston:

And, um, you know, and, and they can't, and they won't allow us

W. Curtis Preston:

to auto fill or copy and paste.

W. Curtis Preston:

I think we should.

Chris Hayner:

I like

W. Curtis Preston:

yeah, think we should do a little password shaming dot.

Chris Hayner:

Oh, there was, there was already a robust traffic in,

Chris Hayner:

um, pass, not password shaming, but S3 bucket malfeasance, shaming,

W. Curtis Preston:

Oh, nice.

W. Curtis Preston:

Yes.

W. Curtis Preston:

Yes, exactly.

Chris Hayner:

sadly ha still happens.

W. Curtis Preston:

Well, you know, what, if, if it still happens like with new

W. Curtis Preston:

stuff, then you deserve what you get.

W. Curtis Preston:

Because, because AWS makes it really, really hard to make an open bucket now.

W. Curtis Preston:

Right.

W. Curtis Preston:

It used to be the default.

W. Curtis Preston:

Um, if you create an open bucket now you really meant to do it,

W. Curtis Preston:

which means you deserve, you deserve everything that's coming to you.

Chris Hayner:

Yeah.

Chris Hayner:

You had to click through giant flashing banners that say, don't do this ever.

W. Curtis Preston:

right.

Chris Hayner:

And yet here we are.

Chris Hayner:

Someone is still doing it.

W. Curtis Preston:

Yeah.

Prasanna Malaiyandi:

moving on to sort of the password managers itself, I'm sure

Prasanna Malaiyandi:

a lot of people are like, Hey, Google Chrome or safari or Mac has key chain.

Prasanna Malaiyandi:

Right.

Prasanna Malaiyandi:

Why can't I just use that.

Prasanna Malaiyandi:

Why do I need, like what you were talking about Chris, like a dash

Prasanna Malaiyandi:

lane, a one password last pass, etc.

Chris Hayner:

right.

Chris Hayner:

So that comes out to very simply the preference that you're gonna have.

Chris Hayner:

Do you want to use something all within one infrastructure?

Chris Hayner:

Or do you want to use something that is independent of that infrastructure?

Chris Hayner:

So there's a, there's a big difference.

Chris Hayner:

For example, between using the password manager, that's built into

Chris Hayner:

Chrome and the password manager that's built into apple, right?

Chris Hayner:

Because the coverage is very different, but.

Chris Hayner:

For example, in a Chrome environment, you can have a Chrome account and

Chris Hayner:

you can save passwords and share them across securely, assuming you trust

Chris Hayner:

Google of course, across different installations of that browser.

Chris Hayner:

So it's the same exact concept in the sense that wherever you try to log

Chris Hayner:

in, as long as you log in with your valid username and password, you get

Chris Hayner:

all of your passwords along with you.

Chris Hayner:

But there.

W. Curtis Preston:

let me, let me just append to your comment.

W. Curtis Preston:

All of the passwords associated with that Chrome profile.

Chris Hayner:

right.

W. Curtis Preston:

Because I use two Chrome profiles constantly.

W. Curtis Preston:

So that's an important point.

Prasanna Malaiyandi:

But it

Chris Hayner:

that's, that's a great point because it to, it speaks immediately

Chris Hayner:

to the limitation of doing it this way.

Chris Hayner:

The one thing about it that you, that is true is that it

Chris Hayner:

is, uh, simple, straightforward.

Chris Hayner:

You don't have another product to manage.

Chris Hayner:

You don't have another product in many cases to pay for, because most.

Chris Hayner:

Professional password managers that we're gonna talk about are not free.

Chris Hayner:

They might have some type of free tier, but it's usually deeply limiting,

Prasanna Malaiyandi:

Yeah, but just to the Chrome example, isn't it a little

Prasanna Malaiyandi:

bit of a chicken or egg problem, because you still need to remember the password

Prasanna Malaiyandi:

to how to log into Chrome right.

Prasanna Malaiyandi:

Into your Chrome account, right before you can get access to

Prasanna Malaiyandi:

the rest of your password.

Prasanna Malaiyandi:

So

Chris Hayner:

Which is

W. Curtis Preston:

I mean, but that's the same as a password manager, right?

W. Curtis Preston:

You need to remember that password, right?

W. Curtis Preston:

I will say.

W. Curtis Preston:

Again, this is something that comes up regular on the pasta on, on the podcast.

W. Curtis Preston:

Something is always better than nothing.

W. Curtis Preston:

Right?

W. Curtis Preston:

Not using any password manager at all.

W. Curtis Preston:

Like we're not arguing.

W. Curtis Preston:

You have to use Dashlane or last password, one pass, right?

W. Curtis Preston:

We're we're just arguing.

W. Curtis Preston:

You need a password manager.

W. Curtis Preston:

If you wanna live in the one that's free with, with Chrome.

W. Curtis Preston:

And again, I don't know anything about the security of how that is managed.

W. Curtis Preston:

I, I have that concern still better than nothing, I think.

W. Curtis Preston:

Um, right.

Chris Hayner:

And to their credit, a lot of the major browsers can do

Chris Hayner:

this and they do it a lot better now than they used to do it.

Chris Hayner:

Um, when password management first came out in internet Explorer, it

Chris Hayner:

was saved basically in encoded, but in plain text on your computer.

W. Curtis Preston:

right.

Chris Hayner:

So that's.

W. Curtis Preston:

the first, the first step in, you know, Dashlane I remember

W. Curtis Preston:

was sucking all the passwords outta my browser that I had in my browser, which

W. Curtis Preston:

meant that they were stored in plain text

Chris Hayner:

And exactly how did they do that?

Chris Hayner:

Yeah.

W. Curtis Preston:

they do that

Chris Hayner:

Um, but yeah, I mean the Chrome ones are better.

Chris Hayner:

Everything these days is at least at rest encrypted AEs 2 56.

Chris Hayner:

It's not really a problem with any major browser that you can think of.

Chris Hayner:

Everybody has their favorites.

Chris Hayner:

We've been talking about Chrome, but Firefox does it too.

Chris Hayner:

Uh, edge does it too.

Chris Hayner:

And then with Microsoft and apple, it gets a little bit more confusing because you

Chris Hayner:

can do it at an operating system level.

Chris Hayner:

Right.

Chris Hayner:

So depending on the applications you're using, you can also use, um,

Chris Hayner:

uh, what is it called in, in windows?

Chris Hayner:

I don't actually use windows all that often, but I know they have

Chris Hayner:

a similar built in like key chain

W. Curtis Preston:

It's called not key chain.

Chris Hayner:

yeah, something like that key bucket.

Chris Hayner:

Um, but that's where the third party tools really have some value.

Chris Hayner:

So you immediately have to manage two different things.

Chris Hayner:

For example, when you install last pass, you install an application

Chris Hayner:

that reaches out to all your browsers plugs in and to that connection,

Chris Hayner:

an actual third party plugin.

Chris Hayner:

So if you're on Chrome, you log in right.

Chris Hayner:

Click fill password.

Chris Hayner:

If you're in internet Explorer, same thing you can't have that

Chris Hayner:

kind of spread if you're just using the Chrome password manager.

W. Curtis Preston:

And also mobile and.

W. Curtis Preston:

Um, like I, I have Dashlane installed on my phone, so I get

W. Curtis Preston:

all this stuff on my phone as well.

Prasanna Malaiyandi:

But I believe though, if you're using like

Prasanna Malaiyandi:

an iPhone plus a Mac, right.

Prasanna Malaiyandi:

And an iPad, right.

Prasanna Malaiyandi:

I think with apples now they have an iCloud key chain.

Prasanna Malaiyandi:

That'll sort of sync everything now across assuming that you're using the same

Prasanna Malaiyandi:

iCloud account across all your devices.

Chris Hayner:

Yeah, that's correct.

W. Curtis Preston:

Yeah.

W. Curtis Preston:

And I don't, I don't know anything about that.

W. Curtis Preston:

Right.

W. Curtis Preston:

I haven't tried to use that.

W. Curtis Preston:

I mean, once I, once I went down the Dashlane.

Prasanna Malaiyandi:

There's no,

W. Curtis Preston:

I was pretty and I'm paying like 39 bucks

W. Curtis Preston:

a year or something like that.

W. Curtis Preston:

Uh, and it comes with some like dark web monitoring or whatever, which, which is,

W. Curtis Preston:

I don't know, which is just depressing.

W. Curtis Preston:

They're like, Hey, your email address showed up over here now.

W. Curtis Preston:

Um, right.

W. Curtis Preston:

And you're, you know, and I'm like, oh, okay.

W. Curtis Preston:

All right.

W. Curtis Preston:

When I see my fake birthday showed up over in this other place.

W. Curtis Preston:

Cause I use a fake birthday just like we were talking about, I

W. Curtis Preston:

don't use my real birthday unless I'm dealing with like a bank or,

Chris Hayner:

Right.

W. Curtis Preston:

that sort of thing.

W. Curtis Preston:

Right.

Chris Hayner:

Yeah.

Chris Hayner:

Just because a website is asking for your honest information, as long as

Chris Hayner:

you're not, like you're saying a bank is a great case where you're gonna

Chris Hayner:

want to be honest, but, uh, sorry.

Chris Hayner:

target.com.

Chris Hayner:

I was born in 1923 and I dare you to prove me different.

W. Curtis Preston:

Um, but by the, just, just how many, uh, we could have a

W. Curtis Preston:

little contest, cuz I think I might win.

W. Curtis Preston:

How many passwords do you have in your password manager?

Chris Hayner:

oh, that's a great question.

Chris Hayner:

Um, I looked at this before and it was somewhere in the four to 500 range.

W. Curtis Preston:

Yeah, I win.

W. Curtis Preston:

I have about double that, but, but okay.

W. Curtis Preston:

But again, I share the password manager with my wife, right.

W. Curtis Preston:

So

Chris Hayner:

Ah, interesting thumb on the scales.

Chris Hayner:

I feel there,

W. Curtis Preston:

what's that.

Chris Hayner:

it says a little bit of a thumb on the scales

Chris Hayner:

having more than one person.

W. Curtis Preston:

It is, it is.

W. Curtis Preston:

Yeah.

W. Curtis Preston:

I, I, but I think I'm more than I'm more, I'm definitely more

W. Curtis Preston:

than half of that, of that.

W. Curtis Preston:

Uh, so I think I might win, even if I go through it, but I don't even wanna

W. Curtis Preston:

look and I wanna look at 800 accounts.

W. Curtis Preston:

start doing, start doing accounting of that.

W. Curtis Preston:

Um, but let's talk about, so we, we we've talked about some of the alternatives.

W. Curtis Preston:

I, I, I don't think.

W. Curtis Preston:

Just not having anything, is it, I mean, there are people and I've seen it.

W. Curtis Preston:

There are people that use spreadsheet as password manager

Prasanna Malaiyandi:

Or use their heads.

Prasanna Malaiyandi:

I used to do that.

W. Curtis Preston:

I, there was a guy, there was a guy that

W. Curtis Preston:

I interacted with on Reddit.

W. Curtis Preston:

That was just like, it's not that hard to remember a unique

W. Curtis Preston:

password for every website.

W. Curtis Preston:

And I'm like, are you serious?

W. Curtis Preston:

Like.

Prasanna Malaiyandi:

you're only at five websites that they visit, right.

W. Curtis Preston:

and well, and he, and I, I argued with that.

W. Curtis Preston:

He's like, no, I have, you know, and he gave some number, there was a significant

W. Curtis Preston:

number and I'm like, really like

Chris Hayner:

Yeah.

Chris Hayner:

And I think that comes back to what you, what you said at the top, which

Chris Hayner:

is one way to get around using the same password everywhere is to come up

Chris Hayner:

with some kind of a mental algorithm that takes into consideration the

Chris Hayner:

website that you're using, for example.

Chris Hayner:

So my, my algorithm could be, uh, I hate the Nike store.com.

Chris Hayner:

I hate adidas.com.

Chris Hayner:

You know, I recognize that these are different passwords.

Chris Hayner:

, but they're the same in the sense that the algorithm is very easy to figure

Chris Hayner:

out once a password gets broken.

Chris Hayner:

So even know each password is

W. Curtis Preston:

yeah, all, but the, the problem there is all, all,

W. Curtis Preston:

again, all that somebody has to do is hack one of those passwords.

W. Curtis Preston:

Right.

W. Curtis Preston:

And then it's not that hard to figure out others again, it just

W. Curtis Preston:

depends on it's still again, that's still better than nothing.

W. Curtis Preston:

That's still better than using the exact same password.

W. Curtis Preston:

Every.

W. Curtis Preston:

But

Prasanna Malaiyandi:

even with unique passwords or even

Prasanna Malaiyandi:

whatever the algorithm is, right.

Prasanna Malaiyandi:

Even if it's something more complex, that's still so much like mental loads

Prasanna Malaiyandi:

you have just to remember that stuff.

Prasanna Malaiyandi:

It's like, why would you want to take that on with everything else in the world you

Prasanna Malaiyandi:

could be doing with that mental capacity?

Prasanna Malaiyandi:

You know, it's just, why do you wanna clutter your brain?

Chris Hayner:

Right.

Chris Hayner:

Let's make life easier.

Chris Hayner:

Let's do that instead.

W. Curtis Preston:

the Sherlock Holmes, um, philosophy, right?

W. Curtis Preston:

The cuz he has this thing, that's like, he doesn't want to put anything in his

W. Curtis Preston:

brain that isn't useful for everything.

W. Curtis Preston:

Right.

W. Curtis Preston:

So, um, so I, I guess the only.

W. Curtis Preston:

Um, I'll call it valid concern, cuz it, I, I think it's a concern that needs to

W. Curtis Preston:

be addressed is, well, I'm worried that if I use a password manager, all of my

W. Curtis Preston:

passwords will be in the same place.

W. Curtis Preston:

And then someone will be able to not hack just one account, but my entire life,

W. Curtis Preston:

um, you know, what do we say to that?

Chris Hayner:

so the first thing to pay attention to with the provider that you're

Chris Hayner:

using is where does the encryption happen?

Chris Hayner:

If the encryption happens on your machine with your key.

Chris Hayner:

And then the only thing that the provider saves is the encrypted content.

Chris Hayner:

It doesn't matter if last pass gots hacked, for example, And that's a

Chris Hayner:

significant concern, cuz like we talked about older versions that were directly

Chris Hayner:

on the desktop weren't encrypted at all.

Chris Hayner:

So it's definitely a possibility, uh, but what

W. Curtis Preston:

last pass was hacked, right?

Chris Hayner:

they were hacked, but they did not lose individual account

Chris Hayner:

information in the sense of passwords.

Chris Hayner:

They lost other information, but the passwords themselves were secure.

W. Curtis Preston:

Okay.

W. Curtis Preston:

Okay

Chris Hayner:

But you're right in the sense that you now have really a master

Chris Hayner:

account, for lack of a better word, that needs to be secured in a different way.

Chris Hayner:

You can't have your password for your password manager in your password manager.

Chris Hayner:

That's not gonna work, but really what you, yeah.

Chris Hayner:

So what you need to do there is come up with a password that is

Chris Hayner:

really secure and again, unique, but that you can trust your memory.

Chris Hayner:

However, you should still double protect that account

Chris Hayner:

with multifactor authentication.

Chris Hayner:

Um, and a lot of almost all of these providers make that an, uh, a possibility.

Chris Hayner:

So even if somebody does steal your master password to your password manager, they

Chris Hayner:

can't log in without that six digit code.

W. Curtis Preston:

Right, right.

W. Curtis Preston:

I know with mine, it, you know, it pops up.

W. Curtis Preston:

I actually have to go to my phone, um, and authenticate, like if I log

W. Curtis Preston:

into a new browser, uh, I, I have to go to my phone and authenticate

W. Curtis Preston:

that in the Dashlane app itself.

W. Curtis Preston:

Um, which, which I, I like that.

W. Curtis Preston:

I prefer that to, let's say an SMS.

Prasanna Malaiyandi:

What happens though, if you forget your master password, right.

Chris Hayner:

You're well, again,

W. Curtis Preston:

that just.

Chris Hayner:

I mean, it's, that's a really good question because for

Chris Hayner:

example, if you have an apple account and you're enabled on iCloud, your stuff

Chris Hayner:

is encrypted in action, and I'm sorry.

Chris Hayner:

In motion and at rest, however, it's the master encryption of apple in iCloud,

Chris Hayner:

which means that if you lose your apple password, apple can unlock it for you.

Prasanna Malaiyandi:

Yep.

Chris Hayner:

A lot of these providers don't do that by design.

Chris Hayner:

So it's security versus convenience, which is a common Seesaw that we find.

Chris Hayner:

But generally, if you forget and are locked out of your, like, I keep

Chris Hayner:

coming back to last pass, cuz it's the one I know the best their answer is.

W. Curtis Preston:

This is the way it's designed to

Prasanna Malaiyandi:

Speaker:

they give you an option?

Prasanna Malaiyandi:

Speaker:

Like I know Facebook, for instance, with their passwords, you could have

Prasanna Malaiyandi:

Speaker:

like another person's account who you trust, who they could reach out to, or

Prasanna Malaiyandi:

Speaker:

here's a recovery password that you can print out and store in a safe location

Prasanna Malaiyandi:

Speaker:

just in case like a one time password.

Chris Hayner:

Right.

Chris Hayner:

Some of them do do that and they also have sort of a, a dead man switch option

Chris Hayner:

that you can put in place as well.

Chris Hayner:

We're starting to get into like enterprise level features though.

Chris Hayner:

When you talk about that type of thing.

Chris Hayner:

Cause another thing that exists, if you're a business, you can create an

Chris Hayner:

organization and then you can kind of have here's the engineering master password.

Chris Hayner:

Here's the sales master password, et cetera, all the way across your company.

Chris Hayner:

And then because you're one layer down now, your it department has the ability.

Chris Hayner:

If you enable it to say, uh, Steve forgot his password, please reset it.

Prasanna Malaiyandi:

Gotcha.

W. Curtis Preston:

Yeah.

W. Curtis Preston:

Uh, for a while, my wife and I had, we, we both had Dashlane and, uh, I had my

W. Curtis Preston:

Dashlane password in her account and she had hers in mind, but then we realized,

W. Curtis Preston:

why are we both paying $39 a year?

W. Curtis Preston:

For what is essentially the same service, you know, and as long, as long as I, and

W. Curtis Preston:

neither of us had accounts that we didn't want the other one to be able to log into.

W. Curtis Preston:

Right.

W. Curtis Preston:

So that, you know, that that works.

W. Curtis Preston:

But, um, the.

W. Curtis Preston:

Uh, yeah, generally speaking.

W. Curtis Preston:

And I know by the way that, um, let me throw out our, our

W. Curtis Preston:

disclaimer, uh, Prasanna and I work for different companies.

W. Curtis Preston:

He works for zoom.

W. Curtis Preston:

I work for Druva.

W. Curtis Preston:

And the opinions that you hear are, um, ours, and this is not an

W. Curtis Preston:

official podcast of either company.

W. Curtis Preston:

Uh, and I say that, you know, one, I just wanted to mention, you know, at Druva.

W. Curtis Preston:

Up until just recently.

W. Curtis Preston:

Um, this was the way Druva worked because we do our encryption using

W. Curtis Preston:

the password and it's a, it's a, a envelope encryption system.

W. Curtis Preston:

And it wasn't that long ago that I was talking with a customer who had done this,

W. Curtis Preston:

where he had changed his Druva password.

W. Curtis Preston:

And it's.

W. Curtis Preston:

The only alternative was to basically just start over.

W. Curtis Preston:

Right.

W. Curtis Preston:

Because there was because we by design, didn't allow you to reset your

W. Curtis Preston:

password because we couldn't figure out a way up until recently to do that

W. Curtis Preston:

without allowing someone in Druva to also be able to reset your password.

W. Curtis Preston:

Right.

W. Curtis Preston:

Cause you it's a brain.

W. Curtis Preston:

So, um, So we figured it, we figured out a way, uh, thanks of course, to another new

W. Curtis Preston:

service by our, our lovely partner, AWS.

W. Curtis Preston:

right.

W. Curtis Preston:

Thanks.

W. Curtis Preston:

Thanks to them.

W. Curtis Preston:

We were able to figure this out.

W. Curtis Preston:

So now you're actually able to reset the, the password.

W. Curtis Preston:

Uh, it do, it does trigger up, you know, MFA and all that kind of stuff.

W. Curtis Preston:

Right.

W. Curtis Preston:

But so it, so you, you don't think that the concern of, of having everything

W. Curtis Preston:

all in one place is a well you're, you're saying it's a valid concern.

W. Curtis Preston:

But it just means you need to look into the way the, the, the products are built.

W. Curtis Preston:

Right,

Chris Hayner:

Exactly.

Chris Hayner:

It's a concern that you have a number of options in the

Chris Hayner:

marketplace as to how you manage it.

Chris Hayner:

You know, one of the other concerns that people have that is similar

Chris Hayner:

to this is, well, what happens if last pass goes out of business?

W. Curtis Preston:

right.

Chris Hayner:

That those passwords can be as secure as they want, but if they

Chris Hayner:

go out of business and all of a sudden I can't use them anymore, then I might

Chris Hayner:

be 500 passwords into a big problem.

Chris Hayner:

Uh, and this is an argument that is often made and support of

Chris Hayner:

self-hosting your own solution.

Chris Hayner:

So a lot of the ones that we've been talking about live in the cloud, they're

Chris Hayner:

a service, you log into a website, username password, the whole nine.

Chris Hayner:

You can do all this stuff for yourself for $0.

Chris Hayner:

If you'd like, or you can even have it's the best.

Chris Hayner:

It's the best price out there.

Chris Hayner:

Isn't it.

Chris Hayner:

$0.

Chris Hayner:

I'll take 10.

W. Curtis Preston:

Yeah.

W. Curtis Preston:

I, I, I think, again, this, this falls into the category of, I mean, if

W. Curtis Preston:

Dashlane, I'll just say Dashlane, if Dashlane started going out of business,

W. Curtis Preston:

we would get some kind of notification.

W. Curtis Preston:

It wouldn't be like, okay, boom, Dashlane is outta

Prasanna Malaiyandi:

I don't know

Prasanna Malaiyandi:

though, I Curtis, but how many times have we talked to companies though

Prasanna Malaiyandi:

that have basically been like, something happened to my environment

Prasanna Malaiyandi:

and the next day the business is gone.

Prasanna Malaiyandi:

Right?

Prasanna Malaiyandi:

So

W. Curtis Preston:

Yeah.

W. Curtis Preston:

Okay.

W. Curtis Preston:

It's a possibility.

W. Curtis Preston:

I just don't think it's a,

Prasanna Malaiyandi:

on Mr.

Prasanna Malaiyandi:

Backup saying that that's not an issue, not a concern.

W. Curtis Preston:

it's not a concern for me outside.

W. Curtis Preston:

I mean, I'm because basically if, if, if dash lane, if they, if there was any hint

W. Curtis Preston:

of financial instability, boom, I'm making a, I'm making a, an export real quick.

W. Curtis Preston:

right.

Chris Hayner:

Yeah.

Chris Hayner:

And.

W. Curtis Preston:

can then import that to another.

Chris Hayner:

And that's exactly what you can do for yourself is

Chris Hayner:

periodically take an export, encrypt that export, keep it someplace safe.

Chris Hayner:

Um, and that

W. Curtis Preston:

drive.

Chris Hayner:

well, if you encrypt it, then we'll agree now.

Chris Hayner:

Another way that companies are solving that along the lines of

Chris Hayner:

the enterprise level type of tools.

Chris Hayner:

Uh, one that comes to mind is keeper, which has actually been around for

Chris Hayner:

a while, but they've only started making waves over the last year

Chris Hayner:

or two in the enterprise space.

Chris Hayner:

They have an option where you can enable local only.

Chris Hayner:

Password management, which effectively means yes, they have a copy of it up

Chris Hayner:

in the cloud and you can update and refresh whenever you want to, but you

Chris Hayner:

can say I'm gonna be offline for a week.

Chris Hayner:

I want my password manager to still work and it will still work.

Chris Hayner:

So the services kind of neat in that way, where you can download onto your machine,

Chris Hayner:

have it actively running and functioning.

Chris Hayner:

And if their website or their business went out of business,

Chris Hayner:

you would still be ok.

Prasanna Malaiyandi:

Yeah.

Prasanna Malaiyandi:

Yeah

Chris Hayner:

So that's, that's a keeper thing that not every single provider has.

Chris Hayner:

And again, we're talking about enterprise space with some of this

Chris Hayner:

stuff, but it's an interesting solution.

W. Curtis Preston:

Yeah, it is.

W. Curtis Preston:

So I want to hear, I want to hear about what you do Prasanna.

Prasanna Malaiyandi:

What do I do?

Prasanna Malaiyandi:

So , so I use key pass, which is a free open source tool as

W. Curtis Preston:

Mm-hmm

Prasanna Malaiyandi:

Speaker:

for a password manager.

Prasanna Malaiyandi:

Speaker:

And I create passwords on my desktop.

Prasanna Malaiyandi:

Speaker:

um, I don't do browser integrations.

Prasanna Malaiyandi:

Speaker:

Call me old school.

Prasanna Malaiyandi:

Speaker:

I still copy and

Prasanna Malaiyandi:

Speaker:

paste it from key pass.

Prasanna Malaiyandi:

Speaker:

Yep.

Prasanna Malaiyandi:

Speaker:

Right.

Prasanna Malaiyandi:

Speaker:

Um, and then that's how I use it on my laptop.

Prasanna Malaiyandi:

Speaker:

And then what I do is I actually have a mobile version of key pass installed on

Prasanna Malaiyandi:

Speaker:

my phone and I manually sync the password file back and forth from my desktop.

Prasanna Malaiyandi:

Speaker:

So my desktop is always the primary copy and I never make

Prasanna Malaiyandi:

Speaker:

changes on my mobile phone for my.

W. Curtis Preston:

Do you have, you have a backup of that?

Prasanna Malaiyandi:

Speaker:

Yes, I do have a backup.

W. Curtis Preston:

okay.

Prasanna Malaiyandi:

Yep.

Prasanna Malaiyandi:

I do

Chris Hayner:

He actually, he hosted on his S3 bucket.

Prasanna Malaiyandi:

Yeah.

Prasanna Malaiyandi:

Yeah.

Prasanna Malaiyandi:

It's wide open for everyone, but because there's a master password,

W. Curtis Preston:

Yeah.

W. Curtis Preston:

Yeah.

W. Curtis Preston:

Um,

Prasanna Malaiyandi:

like you said, I don't make changes on my phone.

Prasanna Malaiyandi:

Right.

Prasanna Malaiyandi:

So I don't have to worry about the syncing problem.

Prasanna Malaiyandi:

Going back to it.

Prasanna Malaiyandi:

And so it's always just any changes happen on the laptop and then

Prasanna Malaiyandi:

periodically pushed to the phone.

Prasanna Malaiyandi:

And on the phone side, they've done great things like now it integrates with like

Prasanna Malaiyandi:

apples password managers or features.

Prasanna Malaiyandi:

So you can go to website, you can say, Hey, by the way, there's username,

Prasanna Malaiyandi:

password, click the password.

Prasanna Malaiyandi:

As it automatically loads the password from the mobile side as well.

W. Curtis Preston:

Yeah.

W. Curtis Preston:

I mean, that sounds interesting for me.

W. Curtis Preston:

I, you know, I, I, I think, I think I've gotten used to the features and

W. Curtis Preston:

functionality that I get, you know, on Dashlane too much to, I mean,

W. Curtis Preston:

when you start talking about copying and pasting, when I have to copy and

W. Curtis Preston:

paste a password, I get pissed off.

W. Curtis Preston:

Right.

W. Curtis Preston:

It's just way too much, way too much effort.

W. Curtis Preston:

Um, the, uh, I love, I mean, what happens to me is that.

W. Curtis Preston:

Dashlane the way Dashlane now works.

W. Curtis Preston:

Is it only, it, it, on the desktop, it only runs in the browser, right?

W. Curtis Preston:

So you, you have to, when you log in, uh, a new time, like right now,

W. Curtis Preston:

I'm looking up and I can see that Dashlane is deactivated at the moment.

W. Curtis Preston:

It's a little, the little D is orange instead of green.

W. Curtis Preston:

So I know if I went to a website right now to log in.

W. Curtis Preston:

I would have to go log into Dashlane first, but as soon as I come back to the

W. Curtis Preston:

website, my password's already there.

W. Curtis Preston:

It's already auto filled and I just have to click submit.

W. Curtis Preston:

It's just, I don't

Prasanna Malaiyandi:

no.

Prasanna Malaiyandi:

And I think that's a big thing that these password managers help with is you don't

Prasanna Malaiyandi:

want, especially in security, right?

Prasanna Malaiyandi:

You don't want things to be cumbersome in order for people to be.

Prasanna Malaiyandi:

You want to be as seamless as possible, looking at Dashlane

Prasanna Malaiyandi:

and all these other services.

Prasanna Malaiyandi:

I think that's one of the biggest values they add, right.

Prasanna Malaiyandi:

Is the fact that yes, it is very simple to still get access to your websites or

Prasanna Malaiyandi:

whatever else it is while being secure.

W. Curtis Preston:

Yeah.

W. Curtis Preston:

And, and in the case, I, again, I want to hear about last pass, but I know in the

W. Curtis Preston:

case of dash, so Dashlane has gotten where it was really rinky-dink was on the phone.

W. Curtis Preston:

When I first got Dashlane.

W. Curtis Preston:

Dashlane was at best a thing I could copy and paste passwords into, into a

W. Curtis Preston:

website on the phone right now it's really integrated with the, with the website.

W. Curtis Preston:

Generally speaking again, as long as I'm on, you know, a supporter browser

W. Curtis Preston:

on there, it, it just automatically fills in the password, you know,

W. Curtis Preston:

the username and password, and it also integrates with, um, face ID.

W. Curtis Preston:

If I wanted to, you can turn that feature on and off.

W. Curtis Preston:

So all I have to do is look at, literally look at the website

W. Curtis Preston:

and then just magic happens.

W. Curtis Preston:

Right.

W. Curtis Preston:

Um, I do have to click the, there's a, the word password

Prasanna Malaiyandi:

Speaker:

That's the same thing.

Prasanna Malaiyandi:

Speaker:

I.

Prasanna Malaiyandi:

Speaker:

Yep.

W. Curtis Preston:

Yeah, yeah.

W. Curtis Preston:

I have to click password.

W. Curtis Preston:

Um, but, but then it, but then it, uh, it, it either makes me log

W. Curtis Preston:

in with my password or used face ID to, to integrate with that.

W. Curtis Preston:

Right.

W. Curtis Preston:

Um, and I, uh, I also recently found out that and I, and I was

W. Curtis Preston:

happy about this is that it, it, it now supports password history.

W. Curtis Preston:

Right.

W. Curtis Preston:

So, um, because again, that, by the way that customer, that the Juva

W. Curtis Preston:

story that I told we were actually able to get him logged in because his

W. Curtis Preston:

password manager had password history.

W. Curtis Preston:

So he logged in, he was able to, um, Forget exactly how, how it worked,

W. Curtis Preston:

but he was able to use that password history feature to be able to log in.

W. Curtis Preston:

Um, but, um, the, yeah, I love the password history feature.

W. Curtis Preston:

I love the, you know, the fact that I can use it to also, it, I don't

W. Curtis Preston:

use this much, but it has the ability to automatically reset passwords

W. Curtis Preston:

on a lot of popular websites.

W. Curtis Preston:

So you can just go into Dashlane and just say reset my Facebook password.

W. Curtis Preston:

And it just does it cuz that's the other thing.

W. Curtis Preston:

Changing your password on a regular website is, is way too much pain.

W. Curtis Preston:

Right.

W. Curtis Preston:

Um, and so automating that I think is, I think is good.

W. Curtis Preston:

What about last pass?

W. Curtis Preston:

Like how did you end up, you know, at last pass, cuz you've

W. Curtis Preston:

had it for a while now as well.

Chris Hayner:

yeah, I've had it for a while and I ended up going with them.

Chris Hayner:

They were the first password manager that I actually paid.

Chris Hayner:

Um, and I ended up going with them for the very reasonable logical and well

Chris Hayner:

thought out reason that I had a coupon.

Chris Hayner:

Um, and I found myself in the same situation that, that you just described,

Chris Hayner:

which is I am now used to last pass.

Chris Hayner:

I am used to its quirks and eccentricities.

Chris Hayner:

I know how to do what I need to do with it with a minimum of fuss.

W. Curtis Preston:

right.

Chris Hayner:

So I've had it for the, the past five years, uh, on regular price.

Chris Hayner:

So they got their value out of that coupon, I'll say.

Chris Hayner:

and overall, I feel like it's solid.

Chris Hayner:

Um, I don't think that it's mobile presence is great.

Chris Hayner:

I think it's fine.

Chris Hayner:

Uh, I also think that doing things on the phone is super complicated.

Chris Hayner:

Um, I've never reliably had at work in terms of auto-filling the password on the.

Chris Hayner:

Sometimes it works.

Chris Hayner:

Sometimes it doesn't depends on the, the page.

Chris Hayner:

It depends on the time.

Chris Hayner:

It depends on the, the cycle of the moon.

W. Curtis Preston:

Well, well, I have to say dashlane's pretty, pretty good there.

W. Curtis Preston:

Um, it works.

W. Curtis Preston:

I'm gonna say about 80, 80% of the time.

W. Curtis Preston:

And when it doesn't work, it's the website.

W. Curtis Preston:

It's not

Chris Hayner:

Right?

Chris Hayner:

Yeah.

Chris Hayner:

And I.

Chris Hayner:

I think that speaks to dash Lane's goals as a company.

Chris Hayner:

Um, they actually, a few days ago, I wanna say their CTO did an interview, an

Chris Hayner:

AMA on Reddit, uh, which was quite good.

Chris Hayner:

And basically what he was saying and talking about was like touting

Chris Hayner:

all these new advancements.

Chris Hayner:

And it really feels to me like they're going hard after

Chris Hayner:

the consumer level market.

Chris Hayner:

And what that means is getting away from some of the enterprise features

Chris Hayner:

like, you know, the password sharing or, or the running offline things

Chris Hayner:

that a regular user is not gonna necessarily be that concerned about.

Chris Hayner:

And in favor of let's build an absolutely rock solid cellphone service.

W. Curtis Preston:

right.

Chris Hayner:

Other companies are just like, listen, we've got 750 features.

Chris Hayner:

I mean, we're working on that one, but we got all these other ones too.

Chris Hayner:

And that was one of the things that he said in this interview is they

Chris Hayner:

discontinued the application that it gets installed on the desktop tactically.

Chris Hayner:

They said, there's too many products.

Chris Hayner:

We have to focus on what customers want and need.

Chris Hayner:

And this is not one of them.

Prasanna Malaiyandi:

Yeah.

Prasanna Malaiyandi:

And if you think about it, a lot of people these days, they like, I don't

Prasanna Malaiyandi:

know about you guys, but I use my mobile phone probably 80% of the time.

Prasanna Malaiyandi:

Like I'm rarely ever on my laptop.

Prasanna Malaiyandi:

And it's just like how I do things these days.

Prasanna Malaiyandi:

Cuz it's always on me.

W. Curtis Preston:

Yeah.

W. Curtis Preston:

Yeah, absolutely.

W. Curtis Preston:

Uh, my only criticism and again, it is something I'm they'll probably

W. Curtis Preston:

add is they don't yet have MFA.

W. Curtis Preston:

As part of their things that they manage.

W. Curtis Preston:

I know some other password managers will manage both your

W. Curtis Preston:

password and your MFA token.

W. Curtis Preston:

Um, so I use, I use authy for that.

Chris Hayner:

Yeah, that you might wanna check, uh, check your

Chris Hayner:

terms and conditions that might have actually changed this week.

Chris Hayner:

He specifically talked about the two FA options that can be built into

Chris Hayner:

dash land if you want to use them.

W. Curtis Preston:

Okay.

W. Curtis Preston:

All right.

W. Curtis Preston:

I will do that, Chris.

Chris Hayner:

Um, and actually, incidentally, I'm curious what,

Chris Hayner:

what you both think about using a multifactor authentication from

Chris Hayner:

a password management company.

W. Curtis Preston:

Whether or not that that violates sort of the,

W. Curtis Preston:

The

Chris Hayner:

separation of, yeah.

W. Curtis Preston:

Yeah.

W. Curtis Preston:

I I've gone back and forth on that.

W. Curtis Preston:

I, I, I, I, I've gone back and forth on that.

W. Curtis Preston:

Let's just say I, I, I was considering changing it because of that.

W. Curtis Preston:

And then I had the same thought that you did of like, you know,

W. Curtis Preston:

maybe I shouldn't, I don't know.

Prasanna Malaiyandi:

I, I think the, I think the one thing to consider is like

Prasanna Malaiyandi:

with the MFA, I would say a password manager is probably better than SMS

Prasanna Malaiyandi:

based, two factor authentication,

Chris Hayner:

Right.

W. Curtis Preston:

Yeah.

Prasanna Malaiyandi:

and some of the other forms of two factor authentication,

Prasanna Malaiyandi:

is it as good as a standalone app?

Prasanna Malaiyandi:

Probably not, but in order to make it seamless and easy for the user, I

Prasanna Malaiyandi:

think that trade off may be acceptable, especially for the consumer side.

Chris Hayner:

I think that's the correct answer.

Chris Hayner:

And it kind of also goes along with the theme that we've been having here, which

Chris Hayner:

is there's multiple levels of security.

Chris Hayner:

It's up to you to determine how much is right for your use case.

Chris Hayner:

As long as the answer is not no security.

Chris Hayner:

We're in a much better place.

W. Curtis Preston:

Yeah.

W. Curtis Preston:

I, I, I think now that I'm thinking back, and, and again, we, we

W. Curtis Preston:

should just investigate this.

W. Curtis Preston:

Well, we'll see what, we'll see what they've done.

W. Curtis Preston:

Like I would still want.

W. Curtis Preston:

Like if it's not, if I don't still have to reach for my phone, that's not really MFA.

W. Curtis Preston:

Right.

W. Curtis Preston:

If I don't have to reach for a second device, something that I own, if it's

W. Curtis Preston:

just the password manager's gonna manage my MFA, that's not really MFA.

W. Curtis Preston:

Right.

W. Curtis Preston:

Um,

Prasanna Malaiyandi:

but, but what if it's your password manager

Prasanna Malaiyandi:

plus using your face ID on your

W. Curtis Preston:

no, I'm, as long as I have to reach for my

W. Curtis Preston:

phone, that's what I'm saying.

W. Curtis Preston:

As long as I have to have my phone on my.

Prasanna Malaiyandi:

but so say you're logging in from your phone into a website.

W. Curtis Preston:

That's I'm fine with that.

W. Curtis Preston:

That's I'm, I'm fine with that.

W. Curtis Preston:

What I'm saying is, is when I'm on a browser and then if the browser

W. Curtis Preston:

version of Dashlane will manage both my password and my MFA token,

W. Curtis Preston:

that's everything all in one place.

W. Curtis Preston:

And that could potentially be cuz then if somebody's got my master password,

W. Curtis Preston:

then they're in, there's no multi.

Prasanna Malaiyandi:

Specifically about that Curtis, about the browser.

Prasanna Malaiyandi:

I think one thing you could do, and I think I know Okta does,

Prasanna Malaiyandi:

this is even on your laptop.

Prasanna Malaiyandi:

Uh, if you use Okta and you log in, it has the ability to ask for your

Prasanna Malaiyandi:

touch ID to verify that that is you.

Prasanna Malaiyandi:

So it's not that it's automatic, right?

Prasanna Malaiyandi:

It's just, you don't need to

W. Curtis Preston:

Oh.

W. Curtis Preston:

Oh, okay.

W. Curtis Preston:

I see what you're

Prasanna Malaiyandi:

push a button or something else.

Prasanna Malaiyandi:

It's still using another factor.

Prasanna Malaiyandi:

It's just

W. Curtis Preston:

something that I own could be my finger.

Prasanna Malaiyandi:

Exactly.

W. Curtis Preston:

All right, Chris.

W. Curtis Preston:

Well, Hey, you know, this, this was, this was like three guys in the same

W. Curtis Preston:

choir, all singing the same song.

W. Curtis Preston:

Right?

W. Curtis Preston:

We were all We

Chris Hayner:

I was thinking about that.

W. Curtis Preston:

same page there.

W. Curtis Preston:

Uh,

Chris Hayner:

The title of the episode could probably just be, yes, I.

W. Curtis Preston:

Yes.

W. Curtis Preston:

Yes.

W. Curtis Preston:

I agree.

W. Curtis Preston:

What is interesting is that we've chosen three approaches, right?

W. Curtis Preston:

I've got dash lane.

W. Curtis Preston:

You've got last pass and he's got, what is it?

W. Curtis Preston:

Key pass

W. Curtis Preston:

key pass.

W. Curtis Preston:

Yeah.

W. Curtis Preston:

Which is a self-hosted, uh, thing.

W. Curtis Preston:

Um, but just do it, man.

W. Curtis Preston:

Like, I, I don't know.

W. Curtis Preston:

It it's so, and the thing I think it's like, it's like, I, I, I'm gonna

W. Curtis Preston:

liken it to virtualization again.

W. Curtis Preston:

And that is like, like you don't get virtualization, try it right.

W. Curtis Preston:

Once you've tried what it's like to, to be virtual, then you're like, why did I ever

W. Curtis Preston:

use har you know, uh, raw metal, right?

W. Curtis Preston:

Or bare metal once you've seen what it's like to log into

W. Curtis Preston:

websites via a password manager.

W. Curtis Preston:

You're like, how did I ever not do this?

W. Curtis Preston:

Right.

W. Curtis Preston:

I,

Prasanna Malaiyandi:

Yeah.

W. Curtis Preston:

it is just so much easier and so much more

W. Curtis Preston:

secure, uh, than, than anything that you're gonna do on yourself.

W. Curtis Preston:

Um, whether you cell phone, I'm not counting you, you know, I'm

W. Curtis Preston:

saying, you know what I mean?

W. Curtis Preston:

Like, like, like anything else, like spreadsheet or a normal

W. Curtis Preston:

person doing it by themselves.

W. Curtis Preston:

So.

Chris Hayner:

Right.

Chris Hayner:

Yeah.

Chris Hayner:

What I often tell people is if you're skeptical, just do

Chris Hayner:

it for one or two websites,

W. Curtis Preston:

Yeah,

Chris Hayner:

because then if you don't like it, no harm, no foul.

Chris Hayner:

You un install and you move on.

Chris Hayner:

But just see what it's like, do something, you know, do something like cover your

Chris Hayner:

Facebook or go with something more secure, cover your banking account.

Chris Hayner:

You know, you probably have a vested interest in keeping that

Chris Hayner:

password as complex as possible.

W. Curtis Preston:

right.

Chris Hayner:

Feels like a great place to, to practice.

W. Curtis Preston:

Yeah.

W. Curtis Preston:

Agreed.

W. Curtis Preston:

And, and I know, I don't know.

W. Curtis Preston:

Um, I know Dashlane again, I haven't checked in a while, but Dashlane,

W. Curtis Preston:

it used to be free as long as you only did it on one device.

W. Curtis Preston:

Um, that was, that was their, that was their free version,

Chris Hayner:

They also lock you down to 50 passwords at the moment,

W. Curtis Preston:

oh, okay.

Chris Hayner:

which, you know, like I said, they're going to, uh, pretty much

Chris Hayner:

an all pay unless you host your own.

Chris Hayner:

Uh, you're gonna end up paying something yearly.

Chris Hayner:

But for right now, dash Lane's got their monthly, uh, special 29

Chris Hayner:

99 for the whole year unlimited access to all of their features.

W. Curtis Preston:

right.

Chris Hayner:

you know, to, to use a very, uh, tortured metaphor.

Chris Hayner:

It's like five cups of coffee.

Prasanna Malaiyandi:

Yeah.

Prasanna Malaiyandi:

It's like, what is

Prasanna Malaiyandi:

your security worth?

Chris Hayner:

Yeah.

W. Curtis Preston:

up coffee though, Chris, so, you know,

W. Curtis Preston:

um, anyway, well, thanks Chris so much for, uh, for coming on

Chris Hayner:

Yeah.

Chris Hayner:

It's been a pleasure.

W. Curtis Preston:

and thanks Prasanna for, for film.

W. Curtis Preston:

I, you know, I've never actually really asked you what the, what you were doing.

W. Curtis Preston:

So I'm glad to, I'm glad to finally hear

Prasanna Malaiyandi:

no, I, yeah, I don't talk about it a lot, but yeah, no, I know.

Prasanna Malaiyandi:

You're I know you like to talk about your password manager a lot, but

W. Curtis Preston:

You want a little bit of security by obscurity.

Prasanna Malaiyandi:

yeah, exactly.

W. Curtis Preston:

right.

W. Curtis Preston:

Well, Hey folks, get a password manager.

W. Curtis Preston:

Will ya?

W. Curtis Preston:

And thanks for listening.

W. Curtis Preston:

And remember to subscribe so that you can restore it all.