You know when you're on a website and something just doesn't feel
Speaker:right, it feels a little bit niggly and
Speaker:you start to feel that no matter how great the product or
Speaker:the service is, that you're just not going to buy from this website
Speaker:because just something doesn't add up. Over
Speaker:animating everything. Oh my goodness.
Speaker:We've all had that experience. Whether that's landing on a
Speaker:client's website and they've clearly self built and
Speaker:it's time for a rebuild, or whether we've followed one of those
Speaker:meta ads and we go on the website and think, oh yeah,
Speaker:there's no great shakes here. You get about halfway down the page and you think,
Speaker:oh, this isn't the right one for me. Whatever it is.
Speaker:There's a consistency in
Speaker:bad practice amongst the website design community
Speaker:that I'm going to call out here because honestly, we
Speaker:can do so much better than this if people don't like it. Haters going to
Speaker:hate. Make any money from my personal blog. So it's a really nice.
Speaker:Hi and welcome to another episode of Websites Made
Speaker:simple with Holly Christie. That's me. I am a website
Speaker:designer, a website designer mentor and I
Speaker:am here to help you have a career that you absolutely love.
Speaker:All without losing your mind or dropping the ball.
Speaker:You ready? Let's get started.
Speaker:So today I particularly wanted to tackle
Speaker:these things I really, really wish we would stop doing on
Speaker:websites. And by we I mean you, because I stopped doing this a very long
Speaker:time ago and my website's got a heck of a lot better
Speaker:for it. So.
Speaker:Number one, and this be a tricky one
Speaker:because this could be a client directive but
Speaker:over animating everything. Oh my
Speaker:goodness. You know when you're scrolling on a website and the text
Speaker:appears and then the images fly in and then you have this and then you
Speaker:have that and then you scroll down the page and something else happens and every
Speaker:part of the website is animated. First
Speaker:of all, it's not a good end user experience. Now
Speaker:I'm sure that you probably know that people report that
Speaker:it can make them feel a little bit seasick as well. And it
Speaker:can be a frustrating experience because sometimes people just
Speaker:want to get to the information. In fact, I recently
Speaker:did a webinar with Jo Watson who is an
Speaker:incredible copywriter and we really talked about we
Speaker:don't need to see the thesis, we need to know, you know, the highlights of
Speaker:something and how we can buy it. And it's harder
Speaker:to navigate and get to that if things are
Speaker:swooping in and flying out. It just, it does not
Speaker:give a relaxing experience for people. So animate,
Speaker:occasionally animate small areas.
Speaker:Like sometimes if I have kind of a container with testimonials drop in,
Speaker:I might put them together so they're like puzzle pieces, so they drop
Speaker:in and out into the side and stuff. But it's an animation that happens once
Speaker:and once on a page as well. So if you do have to animate
Speaker:stuff, try and go for once per page.
Speaker:Trust me, the users who are going to be going on that website, they
Speaker:will thank you for it. If you have a lot of animation on your own
Speaker:website, turn it off. It is not something
Speaker:that people think, oh, I love the animation on that. You know,
Speaker:this is what's going to make me buy from that person. It just doesn't happen.
Speaker:And a positive side of it is that you will see
Speaker:your Google page speed scores go up as well, because animation
Speaker:slows things down.
Speaker:My second thing I absolutely would love to
Speaker:see the back of is really funky menus. And
Speaker:trust me, I am someone who loves experimenting, I love
Speaker:creating, I love playing around with these things. In fact, when
Speaker:I did my simply sites, when I first set them up, gosh, nearly four years
Speaker:ago now, I had really funky menus in them especially. I
Speaker:had particularly one that was a shop and it had like the
Speaker:logo kind of in the middle of this header image and it had a menu
Speaker:that kind of expanded and kind of looked a bit like an ice cream cone.
Speaker:It was perfection. Every single person who bought that template, and a
Speaker:lot of people bought it, were like, I can't really get the menu working. People
Speaker:don't know how to look at this and they can't get back to there or
Speaker:whatever else. And I went on to do some research and
Speaker:it was that people and Google and the other
Speaker:search engines want a menu that is
Speaker:predictable. This is at the top of the page which
Speaker:has proper names on them, like home, about
Speaker:services, contact, that sort of thing,
Speaker:testimonials, rather than things like praise or good thoughts
Speaker:or vibes or, you know, whatever people are putting out there. A
Speaker:traditional header menu will always, always do you
Speaker:really well on a desktop version of a website and
Speaker:actually even a tablet version of a website. These days with the
Speaker:resolution of tablet screens. When we were first designing for tablets,
Speaker:like a million years ago when they first came out, we would make
Speaker:the tablet menu very similar to the
Speaker:mobile menus and that's because the resolution on tablets were quite
Speaker:low. So it kind of worked better. But now you just get amazing
Speaker:tablets and they should have that expanded desktop menu as
Speaker:well, something really traditional. I mean,
Speaker:people are always going to have a difference of opinion on whether you
Speaker:have home about services, blah, blah, blah, contact or whether
Speaker:you have home services, blah, blah, blah, about contact.
Speaker:For me, I'm quite traditional. I like home and about. And we know
Speaker:regardless, that people do not navigate websites
Speaker:in a linear fashion. They don't start particularly in a kind of
Speaker:country where they read from left to right as well. They don't start with home
Speaker:on the left and work their way through clicking everything until they get to contact
Speaker:on the right. You know they're going to jump around. And actually, if you have
Speaker:a proper link structure, which I'm going to talk about in this episode as well,
Speaker:it particularly means that people won't be navigating in
Speaker:a linear fashion as well. Use your
Speaker:creativity to get creative in other places
Speaker:and leave that menu at the top of the page.
Speaker:Speaking of the top of the page, please. I
Speaker:personally, this is the hill that I will die on. Every
Speaker:website should have a sticky menu. No exceptions.
Speaker:There are so many websites out there like that I land
Speaker:on weekly that you go on the website, the menu looks
Speaker:great, you scroll down the page, the menu's gone. You get about halfway down the
Speaker:page and you think, oh, this isn't the right one for me. And you have
Speaker:to go all the way back up to the top to get the menu. No,
Speaker:you really, really need to make it sticky. It is a really small
Speaker:change. It's a massively quick win. It gives a
Speaker:better user experience and people are going to stay on the website for longer
Speaker:because of it, because they can easily navigate without having to put
Speaker:in extra work, extra scroll time of going up
Speaker:to the top there. I know it sounds like just such a small,
Speaker:kind of petty thing to really go on about, but it makes a massive
Speaker:difference in how long people actually stay on your website. So
Speaker:really do make it something that you go on to do.
Speaker:So now we come onto the proper link structure and I, I
Speaker:was so delighted to have Nikki Pilkington, who is an SEO
Speaker:specialist, on a webinar with me recently. And if you'd like the links
Speaker:to any of the webinars, do get in touch with me at
Speaker:helloebsitesmadesimple.co.uk. i will be delighted
Speaker:to share them with you. And Nikki is a really
Speaker:big player in the SEO industry and she was talking
Speaker:about one of the most important things that you can do for
Speaker:SEO purposes is to have a proper link structure on your website.
Speaker:And remember, when we look at links. We're looking at linking
Speaker:text from one page to another. We're looking at buttons. They're
Speaker:also links. We're looking at your navigation menu, your
Speaker:sticky navigation menu that's at the top there. Those are also
Speaker:links. Also, think carefully about
Speaker:whether you choose to have columns that link
Speaker:on clicks, whether you choose to have images or videos that take you
Speaker:somewhere else when you click, or whether you choose to have icons that take you
Speaker:somewhere else when you click. I am again
Speaker:going to be quite old school here. I've been in this industry a really long
Speaker:time and I am going to say for SEO, for
Speaker:accessibility, for search engines, but for your user experience
Speaker:on that website, you really need to make sure
Speaker:that what people click is very, very obvious. I was on a
Speaker:website the other day, someone had really nicely
Speaker:laid out icons, you know, a column with an icon in it and then the
Speaker:content. And you had to click the icon to get
Speaker:to the content, but it didn't tell you that you had to click the content.
Speaker:I only knew because I'd hovered over it and then of course, my
Speaker:cursor changed to tell me to do that. That's really bad for
Speaker:accessibility. It's really bad for your SEO. It's a really bad
Speaker:user experience as well. And I know it can feel frustrating to
Speaker:have to put a button or a link text or something like that,
Speaker:but if you think how many people go on websites who actually have
Speaker:issues, maybe with fine motor control or they have
Speaker:vision issues, something like that. We want to make sure our websites are as
Speaker:inclusive as possible. Not just because Google would
Speaker:like that, but because we have a moral responsibility to do so.
Speaker:So do make sure you have a proper link structure all
Speaker:across your website and your users will thank you for it.
Speaker:Google will reward you for it. And you will have a really good,
Speaker:robust website as well. You're just going to have to check those links regularly
Speaker:to make sure they all work all of the time as well.
Speaker:We are all guilty of this one. And I am going to throw my hands
Speaker:up and say, I am guilty of this too, particularly if I'm on a dev
Speaker:site. And I will go back and change it and go for consistency.
Speaker:Just chucking any old image into the website and you think, oh, I'll just
Speaker:try this here. And you don't label it and you
Speaker:don't reduce the size of it and you don't compress it, and it might not
Speaker:even be a relevant image either. And
Speaker:that's something that I've done myself. And then I have to Quickly
Speaker:kind of comb through and take out before I send the website live.
Speaker:And I'll often do it if I am testing
Speaker:an image or a concept or a design. But of course what happens is I'll
Speaker:put something in there to test it, and that's going into the database
Speaker:and the size with the labeling, with everything else it has in
Speaker:regardless as to whether I go and use it. And I don't want my database
Speaker:to have a lot of irrelevant images or a lot of really large images.
Speaker:What can often happen will be that a client will then
Speaker:say, oh, yeah, that's great. And they sign off that section. You think, oh, brilliant,
Speaker:I'll move on. That image gets completely forgotten
Speaker:about. All your website will be webp images and then you'll have a couple of
Speaker:JPEGs or PNG files that are just hogging all the space there,
Speaker:just providing that kind of inconsistency there as well. So make sure
Speaker:that the images that you use, that they're relevant, that they're
Speaker:the right size, that they're compressed, that they're the same right
Speaker:format, and that they have been labeled correctly as well.
Speaker:My final one, and it's a biggie, I'm gonna say that
Speaker:is inconsistent design. So
Speaker:we can, as creatives have a tendency
Speaker:to think, I want to try everything or
Speaker:this, oh, I read this bit in there about section and it would be so
Speaker:cool to do this thing here. I've been there.
Speaker:Luckily, I tend to go there with like my personal blog or
Speaker:something like that. And I think, well, you know, if. If people don't like
Speaker:it, haters gonna hate. I don't make any money from my personal blog, so it
Speaker:doesn't really matter. But when it comes to websites you are
Speaker:building for people to get work from and in the industry and
Speaker:stuff, you're gonna want to be really consistent with your design.
Speaker:I mean, obviously in an ideal world, we all work with
Speaker:a brand kit as well. So we all have direction of what we're doing
Speaker:with the design. The brand kit should be more
Speaker:than just the logo and the hex colors for the brand.
Speaker:The brand kit should have any icons you're going to use or
Speaker:suggestions for icons. It should have backgrounds if there's going
Speaker:to be things like gradient backgrounds and all different things like that.
Speaker:It should have a mood board in there for the style images
Speaker:and the vibe and the feel that you're going for. And of course, it should
Speaker:have the font files as well. So it should be
Speaker:this really robust document that you work off. And if
Speaker:you have clients who come or you might have your own
Speaker:websites and you think, I've done the branding myself, I don't
Speaker:have a whole brand kit per se. There is nothing stopping
Speaker:you from creating a brand kit for yourself. And if
Speaker:your client doesn't have one, it's really good to kind of get
Speaker:them on a call and just talk them through the concepts of, of some of
Speaker:this stuff and ask them to put a mood board together as well.
Speaker:Yeah, they can do that on Pinterest. They can add different kind of
Speaker:images and colors and blog posts and stuff like that on there.
Speaker:And it is going to make working on their website so
Speaker:much easier for you. It's going to give all of you a better experience
Speaker:as well, because you're all kind of working to the same vibe and it's going
Speaker:to provide that consistency that can sometimes wander off when we don't
Speaker:have these kind of really tight, controlled outcomes there as well.
Speaker:So make sure your design is super consistent as well, because
Speaker:it's one of the big things that Google, your search engines are
Speaker:looking for and they're looking for these based on. Yet
Speaker:they know how people are navigating websites, the websites
Speaker:people are clicking through, spending time on, the websites people are
Speaker:buying from, and they know that consistency
Speaker:is one what gets people staying on websites. And so it's one of their
Speaker:criteria for SEO is a really good consistent design.
Speaker:So that's all from me today. Feels like a bit of a grab and pee
Speaker:episode, actually. It feels a little bit like, ha. These are all the things I
Speaker:hate people doing on websites. I would love to hear
Speaker:from you about what you hate people doing on websites as well. What
Speaker:things really irritate you? I would love to know whether you
Speaker:agree with the stuff that we've talked about today.
Speaker:Which one's the one that you agree with the most? For
Speaker:me, it's always going to be the menus. Always, always make sure if you take
Speaker:anything away from this podcast, go and make those menus sticky.
Speaker:And until next time, have a great time in your website career.