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You found the backup wrap up your go-to podcast for all things

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backup recovery and cyber recovery.

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In this episode, we answer a question that gets searched tens

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of thousands of times every month.

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What is ransomware?

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Honestly, if uh, you think you know the answer, the game has probably changed.

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Today's attacks always, or almost always include what we call a double

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extortion attack, where they threaten to publish your dirty laundry.

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If you don't pay up, imagine the worst email anyone at your group has

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ever written on the evening news.

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We'll break down both types of attacks.

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Talk about why literally everyone is a target.

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And discuss why the odds of you getting hit are basically a hundred percent plus.

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I talk about my new book with, uh, WR, that I wrote with Dr. Mike Saylor.

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And, uh, I hope you enjoy it.

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By the way, if you don't know who I am, I'm w Curtis Preston, AKA, Mr.

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Backup, and I've been passionate about backup and recovery for over 30 years.

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Ever since.

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I had to tell my boss that there were no backups of the database that we just lost.

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I don't want that to happen to you.

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That's why I do this.

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On this podcast, we turn unappreciated admins into Cyber Recovery Heroes.

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This is the backup wrap up.

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welcome to the backup wrap up.

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I'm your host w Curtis Preston, AKA, Mr. Backup, and I have with

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me Prasanna, the subnet mask.

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Molly Andi, how's it going?

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Prasanna.

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Yeah, I probably deserved that.

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Uh, I fell down a YouTube rabbit hole and spent many, many, many, many hours

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and redid my home networking to make it look nice and spent way too much money.

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Oh, you spent a, oh, I didn't know you spent a bunch of money.

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You just said you like redid things.

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I just thought you just like, you know, move cables around or whatnot.

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no, it was also like buying a mini rack and a UPS and a NAS and a switch.

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Yeah, and some network cables to make it all look nice and

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Yeah.

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yeah,

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it looks really, really good,

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yeah.

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Yeah.

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You spent a few dollars.

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There was a few years ago.

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You may recall when I did, I had my, my wifi project 'cause I

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was tired of like my way too many smart devices that didn't have a, a wifi.

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A reliable wifi connection and that, that's, that worked out

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really well for me since then.

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That was like a few years ago now.

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Yeah.

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Yeah, I

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remember that.

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yeah.

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So it's been nice to, to have a reliable wifi connection.

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So I wish you all the best.

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so what, what do you think if you woke up one morning, you know, you

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went into work and then all your computers have a little screen on

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'em that start talking about Bitcoin?

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Yeah, I would just turn around and walk right out.

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Yeah.

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Yeah.

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gonna be one of those not so productive days.

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How

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Yeah.

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You know, I think about your, your current employer, they've

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got one or two computers.

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Can you imagine?

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Right.

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Uh, yeah.

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I mean, the bigger you are as a company, the bigger target you are

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I agree with that statement, but I also think that that's sort of the danger,

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Uhhuh?

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in that situation, because smaller companies might think, Hey,

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they're going after the big guys.

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I don't need to worry about this.

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But as we all know,

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everyone is a target.

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Yeah, we're talking of course about ransomware.

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I think that's, is that how it's pronounced?

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Ransomware?

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Um, and, uh, we're, you know, I, I thought we'd, with the upcoming release of.

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My little book here.

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By the way, for those of you watching us, uh, or listening to us on, uh,

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you know, apple Podcasts or whatever, you can actually watch us on YouTube

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and you get to see, I've now got wall art with the picture of my upcoming

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book that I wrote with, uh, Dr.

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Mike Saylor

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Learning Ransomware Response and Recovery.

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Uh, it's a. Lizard?

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I don't

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No.

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Have you named the lizard?

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Oh, If I give it, you know, I've never named any of the other ones.

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Like, you know, I've got the garal over here and I got the seven banded armadillo.

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I don't have,

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I think you should name them.

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you think I should

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name 'em?

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think so.

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I.

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I'm gonna call this one Prasanna.

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I knew you were going to do that, especially after you had named your Tesla.

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Yeah, my Tesla is called It's Prasanna's Fault.

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Uh, yeah,

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it it is your fault that I have a Tesla.

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100%. So, uh, yeah, we're talking about ransomware and I thought we'd do a

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little bit, you know, again, celebrate the, the upcoming release of the book.

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We're gonna, like, just, we're gonna be talking about ransomware for

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quite a bit, so if ransomware bores you, uh, you know, maybe you should

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go watch some YouTube.

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so I know that we're talking about ransomware in this episode, but

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I wonder how many people in it

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Mm-hmm.

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don't know what the word ransomware is in the year 2026.

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Like,

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just

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think that there's actually anyone in it who doesn't know what ransomware is?

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Well, yeah.

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You know why?

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The Google Keyword Planner, which I use to plan my episodes.

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What do you suppose the average monthly search for?

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What is ransomware?

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Uh

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Oh.

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I am gonna guess.

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It's like per month,

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10 million.

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Oh, no, it's not that bad.

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No, but, but,

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but

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but

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10 to a hundred thousand times a month.

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But here's the thing, here's my question.

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How, how much, like, outside of it,

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who cares about ransomware?

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So, um, I, I'm, I think this is mostly it and it related people and,

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uh, and so, you know, we're, we're spot, we're talking to those people.

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So if you already know what ransomware is and you know, I don't know, go listen

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to one of our other episodes.

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Yeah, you might you always, everyone learns a thing or two let's talk about,

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you know, what is ransomware and there, and there are sort of two flavors, if

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you will, of, of a ransomware attack.

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And I think that the second one is

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becoming much more common, right?

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interesting.

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So I'll talk the first one because I'm not sure what the second one is

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you're referring to, but traditionally,

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Yeah.

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A traditional talk about a traditional

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ransomware

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Yeah.

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A traditional ransomware attack is where someone gains access to your systems.

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They might encrypt your data,

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Mm-hmm.

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and then they ask for a ransom, right?

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Usually Bitcoin

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in order to provide you back the key to unlock your data,

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and then they got smarter.

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Because people were like, Hey, I don't need to pay the ransom.

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Let me just restore from backups.

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And so then they added an additional extortion mechanism where they would

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exfiltrate some of your sensitive data emails, et cetera, and then say, okay, if

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you don't pay us the ransom, that's fine.

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If you could restore your environment, but we're then gonna release all this data

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about your company that you may not want out in public, and therefore you really,

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really, really should pay a ransome.

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And you said you didn't know what the other kind of attack was.

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Were they both The second

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The first one

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you did, the first and the second.

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See, you

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don't need me.

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I don't even need to be here.

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Um, yeah.

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So that, so basically that second attack is what we, what we now

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call a double extortion attack.

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Right?

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Uh, the, the original was sort of the.

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The standard extortion.

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Right.

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Either give it, you know, but basically it's where the word ransom

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came from or ransomware, because it's, you're ransoming the data.

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You, I've taken your data essentially, and, and by taking

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it, basically we have, we have made your data inaccessible to you.

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It, we didn't have to take it.

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In the sense of the way

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a traditional like ransom would be, but we've essentially taken your

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data away from you by encrypting it and you can have it back.

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Right.

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Um, you know, for the, you

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know, for $1 million.

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but I, I think though, even that first case, even though the

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second one is more bulletproof from a threat actor perspective,

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because they're more

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likely to be paid, I think though the first one is still common in

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consumer personal ransomware attacks,

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Where someone opens an email, they encrypt your laptop, and they're

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like, Hey, pay me some Bitcoin.

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Because it's sort of a volume play, right?

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They're looking to hit as many systems as possible, hoping someone pays out.

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They don't really need to exfiltrate the data because what are they

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gonna find on your laptop, your home pictures, and stuff like that,

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Well, home pictures.

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yeah,

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like

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I.

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yes, there are some data.

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There is technically it is our, there are data, but I'd never say it that

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way.

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There there is data on many people's home devices that

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they would not want out there.

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Right.

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But then to filter that all out and to process it.

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Right.

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If you have a million devices

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Yeah, well again, well, you know, the spray and pray, right?

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So there basically, I'm gonna say there's a

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a significant percentage of people that have

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sensitive pictures and video on their personal devices that

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they would not want out to

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the world.

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I'm gonna tell those people, please stop putting that stuff on your devices.

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Right.

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Um, you know, it, it, it's in today's world that is, you know,

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I I, I'm not blaming the victim.

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I'm just stating a fact that if that data is accessible in iCloud or, uh, you

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know, or something like that, right?

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Um, Google Photos, et cetera.

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Uh.

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It is possible that it will

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get taken and, and, and, then leaked.

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And I mean, look at all of the famous people that, that, have, uh, had their

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basically nude photos leaked,

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And, I think this is a good segue or analogy into that small business

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case we were talking about earlier,

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right?

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Where an average home user might think, oh, I'm not a celebrity.

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I don't need to worry about this stuff.

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Yeah.

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Yeah.

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Well, uh, and, and again, think about, so it's not just, um, I

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love using the phrase 11 herbs and spices, right, which is from KFC.

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For those of you

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that don't

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know, that's a u it's a US thing.

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But, uh, they used to always talk about their, that that was their secret.

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You know, their, their, their, uh, what would their secret sauce, right?

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The, you know.

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It's not just like your, your secret sauce.

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You might not, you're thinking, well, I don't have, uh, 11 herbs and spices.

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I don't have some massive corporate secret that if it got

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out, my company would be over.

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I'm just, uh, an oil change

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guy.

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Right.

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Um, so the question is, you know, is there anything.

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On there that you would not want out?

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Not not, you know, like I said, ip.

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But have you ever searched on anything that maybe you shouldn't

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have searched on a company computer?

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Right?

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Think about those kinds of things, conversations, emails that you had.

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Where you talked about, let's just continue with the oil change guy,

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where you talked about how stupid all these people are that come

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in and they're always coming in.

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They're supposed to do their oil at 5,000 miles and they're

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coming in at 57,000 miles.

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That was stupid.

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In fact, there was a guy named

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Steve, you know, and you just, you know,

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or, or you're joking about never actually changing someone's oil or

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Yeah.

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Yeah.

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Oh yeah.

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Right.

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Ooh.

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Oh, that would be really worse.

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Right?

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Um, you know, I can think, um, there's a, there, uh, there's a

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local, um, oil change company.

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It's a bit of a non-sequitur, but there was an oil change company here

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that, um, I caught them talking my wife into a injector cleaning service.

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Every oil change.

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They were charging her, and by the time I was like, why, why are

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your oil changes so expensive?

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She goes, well, they said I needed the thing.

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And I'm like, oh.

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My God, I was so angry.

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I was, I, I, let's just say I read, I'm gonna write it.

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So think about, you know, anything your company might have done ever

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that would not look good in the local news.

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That's the kind of thing that would go out.

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You know, um, you know, emails between, and also emails that

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you might not know about, right?

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There may be people at your company.

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I know that this is, you know, it's gonna surprise you, but not everybody at your

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company is a, is a, what do you call it?

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A, a saint,

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right?

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Think about that, right?

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That is what a modern ransomware attack is, and I will say that.

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Most of what we cover in the book is how to defend against a traditional

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ransomware attack, because by the way, a new ransomware attack of

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double extortion is still the old school of ransomware attack, right?

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Um,

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With a new

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st with a new spin,

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you still need to be able to restore your data and get to get your data back,

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and then you will need to make a dec a business decision as to whether or not.

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This secret, whatever it is, whether it's, you know, you know, your company

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IP or uh,

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embarrassing information, whether or not

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you wanna allow that to go out.

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yeah.

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And if I think, go back and think about like the double extortion one, right?

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One of the most famous ones that sticks in my mind is a Sony hack,

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Yeah.

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Yeah.

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right?

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Where someone got in, they were in the system, they exfiltrated a bunch of

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emails where studio execs were mocking some of the actors and actresses,

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and that did not go over well.

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No, it did not.

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Uh, I mean, they eventually recovered and, and I, and that's

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what I want people to think about.

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It's gonna be one of those things where you, you have to have a long-term, uh, you

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know, view and you have to say, you know.

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Long term, it's not good for us, uh, to pay the ransom because all you're doing

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when you pay the ransom is to, uh, to tell the people that you pay ransom,

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right?

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And you are absolutely, just like in the real ransom world, you are setting

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yourself up to be kidnapped again.

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Yep.

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In fact, that's where a lot of these ransomware as a service people do, right?

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They still have that persistent connectivity into your environment,

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and they sell it to the next person who then uses that to then hack

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you, and you now, like you said, you have to pay the ransom again.

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Yeah, exactly.

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Um,

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Well, you know, for a second there, I thought you were going to say

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that it's okay to continue writing emails like that and other things and

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never learning from your mistakes.

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You should learn from your mistakes.

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I bet you Sony learned not to talk about their talent in the emails.

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Uh, I'm sure they still talk about their talent, you know, talk about their talent.

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They just don't do it in email.

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Although I have to say, people continue.

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To amaze me in terms of what they continue to talk about in email in today's world.

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You know, given or or text.

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Yeah, text.

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Right.

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Um, and, uh, like, yeah, because, you know, well anyway, but the

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thing is, the thing about all that stuff, all that stuff could come out in a, um.

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In, in an attack.

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And so there are things and we're gonna talk about in, in, in upcoming episodes.

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We are, we are at our heart.

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We're still a backup and recovery, uh, focused, uh, podcast.

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But you, in a modern world, you need to be, uh, aware and to understand

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the threats that your backups have.

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And I don't know anyone that would argue with the following statement.

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Ransomware is the number one threat to your backups, um, and the number

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one reason that you need your backups.

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I was gonna say, Billy is the number one threat to your backups.

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What?

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The random person who might go and just like blow up your environment, but

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Billy, Billy Billy's, uh,

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sorry,

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Billy.

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not to.

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Yeah.

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You know, technically that could be my first name.

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You know that right?

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The W. The

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but it's not

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but it's

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but it's, it's interesting point you made because if you look at, I'm, I'm just

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looking at the poster behind you, right?

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Your, your book, right?

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And it's really like ransomware response, right?

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Which I think everyone thinks about, but I

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think that key thing is the last piece, right?

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The recovery

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Yeah.

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Yeah.

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right?

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Backup is crucial

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in recovering from ransomware.

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yeah, exactly.

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So, so the, you know, and, and this is the, this is the tack that

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this podcast and that book takes.

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There are a million books you can go by on how to not get ransomware.

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Our book basically starts from what they call an assumed breach.

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Um, you know, a position, which means you're probably gonna get ransomware.

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The odds of you as a company not getting any ransomware ever are virtually nil.

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So you need to be able to respond to that and to recover.

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And, and the, the, the position of the book is that you need

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to have these discussions.

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Now.

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You need to make the decisions.

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Now what are we going to do?

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When we get a double extortion attack, right?

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Think about the worst thing that your company has that

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you don't want getting out.

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What are we gonna do when some Russian, um, you know, company comes

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to us and says, you know, you know, we have this stuff and what they

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do, by the way, what they do is they post it on like a proof site, right?

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Um, you know, they, they call it a Proof of life site.

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Right.

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Uh, just like, again, going back with the ransom

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concept right here, here, here's the proof that we have your

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data and that we can publish it

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anytime we want to.

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Um, you know what, you need to make all these decisions upfront.

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Uh, you know,

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if you're gonna be successful,

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so I, as you were talking through this, sorry, I might have

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looked a little distracted and I

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you looked a little distracted.

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because when you were talking through that, so we live in California, right?

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You

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know, the first thing that popped to mind,

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What?

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earthquake preparedness.

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Right?

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Really when you're talking about ransomware recovery, like everything you

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talked about, have a plan ahead of time.

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Figure out what you're going to do, all the rest

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as kids, right?

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You did the exact same thing, right?

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You figured out, okay, if something happened, I'm going here.

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Here's my little bag for school that contains like non-perishable

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food in case I get stuck at school with water right here.

Speaker:

The emergency contact numbers, everything else, because being

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prepared is half the battle.

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Yeah.

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Yeah.

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Agreed.

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By the way, um, just a funny little thing.

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One of my, uh, uh, technical, uh, editors, right?

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Um, uh, Gina, she, um.

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She said, you know, the term assume breach means a lot different for women.

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And I was like, she, I was like, I was like, uh, yeah.

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Okay.

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I didn't make up the term.

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All right.

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It's just a, it's, it's just an industry term.

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Assume, breach.

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I dunno what to tell you.

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Um, anyway.

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Yeah.

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So, so you, you, I, I think the, the point that we're making right

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now, and the point that the book makes is that you need to adopt.

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The, the tack that you're probably going to get it, or at least that the

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chances of you getting are significantly high.

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It's not the same.

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When we go back to again, to, to use your, your, your earthquake, uh, thing.

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If you live in, there are certain parts of the country where natural

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disasters almost don't get to you, right?

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The only thing generally you're worried about is like fires, right?

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You're not gonna get floods, you're not gonna get.

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Hurricanes, you're not gonna get, um, you.

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know, actually it's sort of you.

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If you think, if you think about the country, our country, I don't know about

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other countries, but if you think about the country, you pick your poison, right?

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Do you want

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hurricanes and tsunamis?

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Do you want tornadoes?

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Do you want earthquakes?

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Do you want

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massive forest fires?

Speaker:

My, my point was that depending on, there are parts where you

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can pick, where natural disasters don't really go after you.

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Um, I'm thinking like south, like not east, you know, like

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somewhere

Speaker:

the DRE show

Speaker:

below the south.

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I remember the direction.

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Maybe there's nowhere you could go,

Speaker:

but the, but your odds are lower.

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My point is.

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There's nowhere you can go to lower the odds of a ransomware attack.

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Right?

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Um, and, and that's if, if you learn nothing from this episode,

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it's that the odds and, and we go into the stats in the book, uh, the

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odds of you getting a ransomware attack are, it's something like 80%.

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Uh, you know, in terms of, especially when you look at over time,

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right?

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Over time, the odds of you getting a ransomware attack are

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essentially a hundred percent.

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Right.

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Uh, and so the question is, there are a bunch of things that you can do in

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advance a, to minimize, at least reduce the number of attacks that you get.

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There are like the, the book does start out with, and we're, we're

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gonna cover that in the podcast.

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The book does start out with, here are some things that if you're not doing

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them well, you're just, you know, you're, that, that person that never

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changes their oil, you've gotta do some things and, and it will stop roughly

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90% of the attacks when you look at.

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So many of the stories that we've read, and they're like, oh, and they, you

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know, they had a bad password and they didn't have MA and they, you know,

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you're like, you know, it just kills me.

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Or unpatched system

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Yeah.

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Unpatched systems.

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Yeah.

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All that stuff, right?

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So there are some things you can do to significantly reduce the

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frequency of a successful attack, but there are also some things that

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you need to do in advance to prepare.

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To be able to respond.

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Right.

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One of them is, uh, obviously backup and recovery,

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right?

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Having a solid backup and recovery system, um, that uses immutable storage, right?

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We, we've, we, we talk about that a lot.

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We talked about it in the last few episodes.

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Um, you know, and then another I really believe strongly, and this is, you know,

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this will sound like I'm, I'm shilling for

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Mike, but I believe strongly in having a, a, uh, cybersecurity,

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uh, service provider,

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right?

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Having somebody that this is what they do, right?

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Look at, you know, even if they're just like doing a regular checkup

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on what it is that you are doing, uh, but, but they can also provide.

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SEIM/SOAR tools and XDR tools where they have like a volume discount, right?

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And then they could potentially put in that, you know, and then you get, and, and

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they can more importantly, because what matters more than the product you pick is

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how it gets configured and they'll know

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how to do that.

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Right.

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Um, anyway, we're getting ahead of ourselves.

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Um.

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Yeah.

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Save those for later.

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Come on,

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yeah.

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Um, but, but buy my book anyway.

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Um, we, it's available for pre-order now.

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I'm actually literally, right now I'm doing what's called the QC two, which

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is the quality control number two.

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This is the final,

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When it's, so, do you have a date for our

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Uh, it's gonna be, uh, yeah,

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I think the official date is March and we're on, we're

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on target for, uh, that, um, you know, we

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have

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so

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a couple of things.

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March, 20, 26.

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Yeah.

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So if you're listening to this after, then it's already out.

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You should just go buy it.

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And there's a companion site for the book that will be live

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by the time the book is ready.

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It's currently not live.

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Um.

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It's funny, I was, I was, I was using, uh, my French friend as I

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like to call him Claude, to, to, to review the text in the book.

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Right.

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And, and I was like, Hey, look for any typos, look for any,

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you know, bad URLs or anything.

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And, and Claude was like, Hey, uh, that website that you're pointing

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people to, uh, it doesn't exist yet.

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I'm like, yeah, I know.

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Trust me, I know I will get that website up before the site goes live.

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So I've got like.

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One month to get it up in there.

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Uh, you'll be fine.

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Yeah, so I'm

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just gonna double check, see if there's anything else I want to cover on this.

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So for people who want to pick up the book in

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Yeah, yeah.

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how do they get it?

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So right now the, the, the one thing I can tell you is it's on amazon.com,

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right?

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It's on amazon.com and it's on O'Reilly dot com.

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It, you know, it's wherever you buy books, right?

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We'll, we'll have a link for it on the, the show website backup wrap up.com.

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We'll have a link for it there.

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And, um, and actually if you buy it there, I'll probably get an extra few bucks.

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So, you know, feel free to do that.

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All right.

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Um, anything else that we need to talk about with the,

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Nope.

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yeah, so basically I'm gonna say ransomware is the number one threat

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to the, to the stability of your data center and the business,

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and it's a business problem.

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Not just a technological problem, right?

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It is a thing that could shut down your company, right?

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It will shut down your company, right?

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You

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And it has in the

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yeah, you look at um, you look at companies that have ceased to

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exist after ransomware attacks.

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You

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look at companies that are significantly hamper.

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I think the worst one that I can think of is actually not

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a company, it's Costa Rica.

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There's a, Costa Rica got attacked, the entire government got attacked and they

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had a, or have a law that it's illegal for them to use taxpayer dollars to pay

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ransom.

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And so they didn't pay the ransom and basically, um, they

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never got their stuff back.

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And so they had to like rebuild essentially, whatever the.

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I dunno if the right, if you say federal government, but essentially the, their

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version of the federal government, like imagine rebuilding the IRS from scratch.

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Right.

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That's, that's what they had to do.

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Right.

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Um, so

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So, uh, so, uh, adding to that,

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Yeah,

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um, I was thinking about, well, as you were saying, like what

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is the most riskiest, uh, or costliest ransomware attack,

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Jaguar Land Rover.

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yeah.

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Are they still

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I think there's still recovering, I think it's like two and a half

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billion dollars in counting.

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So like three cars.

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Um, they're not the least expensive cars on the planet, I'll just say that.

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Yeah,

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two and a half billion, including all their suppliers and everything

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else that's been shut down.

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wow.

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That is just massive.

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Um, and, and, and you know, for most people listening to this, they're

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like, oh, well that, you know, they're just such a big company.

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You know, just, just think about what you would do if literally any of your mission

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critical servers just stop working,

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right?

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You can't

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access orders, you can't access customers, you can't email your

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customers.

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You wanna let your customers know what's going on, but you don't

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even know who your customers

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are because your computers are locked.

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It's I, it goes back to, I don't remember if you remember this,

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but remember the dentist, MSP,

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dentist, office, MSP, that got hit with ransomware and

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all the dentist's office got

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I do remember that.

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I was a, as I recall, it was a Dallas company.

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Um, yeah.

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Um.

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are you gonna do if you're a dentist and you're like, I can't email my patients.

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The patient shows up and they're like, I would need a teeth cleaned.

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You're like, I don't know who you are.

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I don't have your records.

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I can't entry you into my system.

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All the rest of that.

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Yeah.

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Um, it, it's not a good day, so

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just if you, if you're not doing much for ransomware, it's

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time to at least look into it.

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Um, feel free to check out my book and also, um, you know, following

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episodes, follow us and, um.

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You know, tell a friend, tell Prasanna, uh, that is a wrap.