Are you tired of hearing the phrase self-care isn't selfish?
Speaker:If you are a senior leader or healthcare professional, it's one thing to encourage
Speaker:your team to look after themselves, but if you are giving them permission,
Speaker:who's giving you that permission?
Speaker:The truth is it often doesn't come from your boss or your colleagues,
Speaker:and in many cases it can't.
Speaker:So it's our responsibility to look after ourselves.
Speaker:It really shouldn't be called self-care.
Speaker:It should be called necessary care, which is easier said than done, right?
Speaker:This week, Dr. Caroline Walker, psychiatrist, author and founder of
Speaker:the Joyful Doctor, and my co-host in the Permission to Thrive community,
Speaker:makes a well overdue return to the podcast to talk about what we need
Speaker:to give ourselves permission to do and what happens when we don't.
Speaker:If you are feeling guilt and shame over saying no or setting boundaries, or
Speaker:you've noticed yourself putting your own needs aside, this episode is for you.
Speaker:If you're in a high stress, high stakes, still blank medicine, and you're feeling
Speaker:stressed or overwhelmed, burning out or getting out are not your only options.
Speaker:I'm Dr. Rachel Morris, and welcome to You Are Not a Frog.
Speaker:I'm Dr. Caroline Walker and I am a psychiatrist and therapist
Speaker:by background, and I specialize in the wellbeing of doctors and
Speaker:other high stress professionals.
Speaker:Wonderful to have you back on the podcast.
Speaker:Caroline, you're a, you're a, I'm gonna say an old face.
Speaker:You're not an old face, you're an old friend.
Speaker:and Caroline and I do a lot of work together, including hosting the
Speaker:Permission to Thrive membership with a, a load of doctors, which is
Speaker:really a, a personal professional development community for doctors.
Speaker:Now, I wanted to get Caroline onto the podcast to talk about
Speaker:permission, 'cause you've just written a book called Permission.
Speaker:Caroline On Earth.
Speaker:Did you write a book called Permission?
Speaker:What do we need permission for?
Speaker:Well, uh, I needed permission to write a book, uh, certainly to start with.
Speaker:I, yeah, I've always loved writing and I think I always had a book in me.
Speaker:Uh, but like many doctors and busy professionals, I got kind of, you know,
Speaker:on the conveyor belt with work and all the different roles in my life.
Speaker:Um, and yeah, it was a personal journey for me actually to stop and give
Speaker:myself permission to, to pursue a real passion, you know, which was writing.
Speaker:Uh, why this book?
Speaker:Why Permission?
Speaker:Well, I, I talk about that in the book, uh, but I think
Speaker:basically it was something I saw.
Speaker:Every single time I worked with a stressed out professional,
Speaker:I saw this theme coming up.
Speaker:You know, a lack of permission, uh, lack of permission to go home on time, to say
Speaker:no to staff, to look after ourselves, uh, to be who we really are, um, at work
Speaker:So what is it or who is it that doesn't give us permission?
Speaker:it basically, it's ourselves.
Speaker:Um, I mean, I think as we grow up as, as children, as human beings in
Speaker:the world, we look to others around us for permission to start with.
Speaker:So we might look to our parents or teachers at school or our
Speaker:friends, you know, to let us know what it is and isn't okay to do.
Speaker:Uh, but gradually as we get older, we, we start to give ourselves more permission.
Speaker:Uh, but then again, when we get into the world of work, often that reverses
Speaker:again, like into, uh, looking at others.
Speaker:So we might be in a workplace where everyone's really, really
Speaker:busy and no one's leaving on time.
Speaker:So we're looking around as a, you know, going home time and thinking, well,
Speaker:I can't leave 'cause no one else is.
Speaker:So often we are looking to others for permission, but actually the
Speaker:key to a happy, healthy, joyful life is to start to give ourselves
Speaker:permission to do what we need to do.
Speaker:And if you're not giving yourself the permission to do what you need to
Speaker:do, typically, how does that show up?
Speaker:And I know you work with practitioner health, you work with a lot of,
Speaker:patients who are doctors who haven't given themselves permission.
Speaker:Where do you end up if you, you're chronically not
Speaker:giving yourself permission?
Speaker:Yeah, it's a great question.
Speaker:Um, essentially we end up burnt out.
Speaker:You know, I think drip, drip, drip over time, if we are consistently not meeting
Speaker:our needs, if we are not having a good work life balance, then, you know, we can
Speaker:keep that up for a short amount of time.
Speaker:But eventually, uh, we all break, right?
Speaker:Eventually.
Speaker:Uh, if we're running on empty for too long, then yeah, quite often
Speaker:I'll see people who, other areas of their life has started to fall apart.
Speaker:Like maybe their relationships at home are suffering or their health is suffering,
Speaker:but they're just keeping going at work.
Speaker:So others around you might not think there's anything wrong, right?
Speaker:They might think you're doing great 'cause you are, you know, achieving a lot.
Speaker:You are really reliable.
Speaker:Eventually, once every other area of your life has started to
Speaker:fall apart, then work does give.
Speaker:And you know, I've seen numerous, uh, examples where doctors or other high
Speaker:stress professionals have just literally their, like their body or their brain
Speaker:has just stopped working one day, so they literally can't get out bed or
Speaker:they're going to type an email and their hands just stop on the keyboard,
Speaker:you know, they can't do it anymore.
Speaker:But it's odd, isn't it?
Speaker:Because you know, doctors, these people in high stress jobs and lots
Speaker:of senior healthcare professionals, we know that we need to rest and
Speaker:we know that we're not at our best.
Speaker:You know, some of it is, you know, enshrined in, in safety.
Speaker:So, you know, if we were a pilot, we wouldn't be allowed to fly.
Speaker:I dunno what the flying, you know, the, the how long you're allowed to fly window
Speaker:is, or the how long you're not allowed to drink alcohol before you do it.
Speaker:Why hasn't that got through to doctors yet?
Speaker:Yeah, another great question.
Speaker:I think you, you know, you say we know it, but I'm not sure we do
Speaker:collectively as a group of people.
Speaker:I think we know it intellectually and we know it for others, but we haven't
Speaker:yet learned how to do it for ourselves.
Speaker:And I, I think it's a mixture of reasons.
Speaker:I think one of the main reasons is we're not role modeled it particularly well.
Speaker:I mean, that is getting better as more and more of us are trying to role model
Speaker:more healthy behavior and boundaries.
Speaker:But generally speaking, we don't see other doctors and
Speaker:healthcare professionals doing it.
Speaker:What we see is people giving and giving and giving, sacrificing themselves kind of
Speaker:slightly, you know, martyring themselves, um, having that kind of hero mentality,
Speaker:you know, we must put others first.
Speaker:And we sort of put that up on a pedestal, don't we?
Speaker:And a lot of our self-esteem or self-worth, um, is driven by that.
Speaker:So it's really difficult for us, I think, to see that it's okay.
Speaker:You know, we, the idea of us saying no to something or going home and there's still
Speaker:work to do is, it kind of goes against our core values as a person quite often.
Speaker:And so a lot of the work I do with DOS is to help 'em to see that that's not true.
Speaker:You know, that actually when you do peel it all apart, you, you have to
Speaker:be well in order to do this job well.
Speaker:So if you really, genuinely want to do the best by your patients, then
Speaker:you have to look after yourself first.
Speaker:It's really hard though, isn't it, when there's no slack in the system and,
Speaker:Totally.
Speaker:and if you do look after yourself, that actually impinges on somebody else.
Speaker:It impinges on somebody else, which means that they can't look after themselves.
Speaker:So people are stuck between a rock and a hard place.
Speaker:How do you navigate that?
Speaker:Well, it kind of depends where people are at.
Speaker:I mean, as I shared before, we'll often see people where they're at really
Speaker:at breaking point, and at that point the sort of, it's kind of taken outta
Speaker:your hands a little bit, isn't it?
Speaker:'Cause if you are so unwell that you can't go to work, for example, you're
Speaker:gonna have to take some time off, then that does at least give you a bit
Speaker:of breathing space and a bit of time to kind of work through this stuff
Speaker:and to realize how important it is.
Speaker:If someone's not that unwell, let's say you've just noticed that you're
Speaker:starting to get a bit more tired, or you're starting to notice some
Speaker:warning signs, um, that you're not at your best, then we would start a bit
Speaker:more, a bit more gentle, a bit slower.
Speaker:We just start with some small changes that are doable.
Speaker:You know, I think the really important thing about this is not,
Speaker:not to get too fancy about it, but just to be, start really, really
Speaker:simple and really straightforward.
Speaker:So, you know, if you're leaving late, could you leave like 15
Speaker:minutes earlier than you have been?
Speaker:Or, you know, if you are saying yes to 10 things, could you say
Speaker:no to just one of those 10 things?
Speaker:You know, so we start with really small changes and, and that kind of
Speaker:tends to build people's confidence over time because then it's like,
Speaker:okay, well the, the sky didn't fall down, you know, nobody died.
Speaker:It was okay, maybe I could do that again tomorrow, and then we build from there.
Speaker:Do you think that the people you see are waiting on permission
Speaker:from other people as well?
Speaker:Definitely.
Speaker:Yeah, and I think we're, as I say, we're trained to do
Speaker:that even as children, right?
Speaker:We're trained to look towards adults to tell us how to behave.
Speaker:Um, and then as you know, uh, doctors or whatever profession you're in, you will
Speaker:have looked to those that have gone before you to see what is it okay for me to do
Speaker:and what is it not okay for me to do?
Speaker:Um, so, and that's quite normal.
Speaker:But the problem is if we just keep doing that on automatic pilot, that
Speaker:we are not gonna get our needs met, we are not gonna make those decisions
Speaker:that we need to make to keep well and to stay well and to avoid burnout.
Speaker:So, yes, whilst it's quite normal and, um, common for us to look to
Speaker:others for permission, and that's okay, um, we've also got to, as I say,
Speaker:start giving ourselves permission.
Speaker:'Cause most of us know, like I often do this exercise where I say to
Speaker:people, write down the sentence, I give myself permission to dot dot dot.
Speaker:And I get them to answer to fill in that question, to
Speaker:finish off that sentence, sorry.
Speaker:So, because most people do know what it is they need to do, you know, most people
Speaker:know they need to, um, let go of a project that is causing them too much stress or,
Speaker:you know, say no to the in-laws coming at Christmas or whatever it might be.
Speaker:Most people have got a little inkling, they've just not necessarily had
Speaker:that opportunity and that permission to stop and, and ask that question.
Speaker:I mean, I've observed that even when people have been given permission by
Speaker:other people and they've written that down those sentences, and they, they've
Speaker:tried to do it, there seems to be the shift that needs to go on in inside them.
Speaker:And I see this shift happening when people are really burnt out.
Speaker:They're like, right, flipping heck, I am not going back there, i'm not
Speaker:going to back to that level of burnout.
Speaker:Um, and then they change their whole life, they really do.
Speaker:They're like, you know this right now.
Speaker:Here's my b My boundaries were like, blah, blah, like this, and Jelly.
Speaker:Now they are really, really firm because I don't want to get where I was before.
Speaker:How can we get people to do that before they get to that absolute
Speaker:rock bottom bit of burnout?
Speaker:Because it seems to me we're wasting so much time and energy, 'cause it's
Speaker:just that much harder isn't to climb back up the curve when you are done.
Speaker:It's not impossible, but it, it takes time and it takes, it takes some work, it
Speaker:takes a lot of self-awareness and I just think, gosh, wouldn't it be, wouldn't
Speaker:it be good if we could manage to do this before we have this, this absolute crash?
Speaker:But in my experience with myself, you almost need to have that crash.
Speaker:So I don't know that, that, that doesn't need to be very fair to me that, that
Speaker:we need to like experience rock bottom.
Speaker:Before we, before we go up, is there a shortcut?
Speaker:Is there any other way?
Speaker:Uh, honestly, I'm not sure there is a shortcut.
Speaker:I think in my experience we as humans often don't learn the lessons we
Speaker:need to learn until we learn them.
Speaker:And sometimes we do have to hit rock bottom, as you say, or you know,
Speaker:sometimes the pain has to be enough for us to want to make a change.
Speaker:Um, and like you say, I see it all the time that I, that kind of, I don't
Speaker:wanna go back there, it was so bad.
Speaker:I now get it.
Speaker:I now understand it.
Speaker:I think sometimes you can be lucky and kind of skirt at the edge of it,
Speaker:and that's just enough to give you that little view of, oh my goodness,
Speaker:okay, this is only gonna go in one direction if I'm not careful.
Speaker:So I do sometimes see people kind of come back from the edge
Speaker:before they go over the top.
Speaker:But now for many of us, we do have to go over the top.
Speaker:I certainly had to when I was, you know, having my first difficulties
Speaker:as a junior doctor, I went to some very low places before I kind of
Speaker:learned how important this stuff is.
Speaker:Sometimes I think you might see it in others.
Speaker:That can help, um, like someone close to you if you see them go through it.
Speaker:But yeah, we all have to, like you say, have, find that internal motivation.
Speaker:And I don't know if there is a shortcut.
Speaker:I think, I think we can absolutely do some stuff to try to prevent us
Speaker:getting unwell without having to get it, if you know what I mean.
Speaker:So I think we can put in those kind of healthier boundaries and learn
Speaker:to say no and do all that stuff.
Speaker:Um, but you've gotta prioritize it.
Speaker:And in the busy, busy world we're living in right now, that's a tough call.
Speaker:What do you wish you'd given yourself permission to do?
Speaker:I would love to have, yeah, got off the train a little bit earlier than
Speaker:I did, you know, the stress train.
Speaker:But again, I'm not, I think it's really difficult, isn't it, until
Speaker:you see it for yourself, until you feel the consequences to really know.
Speaker:I think we're all a bit young and, and invulnerable aren't we, to start with.
Speaker:We don't think it's gonna happen to us.
Speaker:And we see that particularly in doctors and high stress professionals
Speaker:because they've worked all their lives in an environment where
Speaker:they do well, they're succeeding, they're getting a lot of praise.
Speaker:It's only when they then, something doesn't go their way that it
Speaker:can be pretty catastrophic.
Speaker:it's a bit like the success trap that my, a good friend and
Speaker:colleague Nic Malcomson talks about.
Speaker:He's a, a positive psychologist who works with practitioner health, works
Speaker:with doctors, um, and he noticed a, a really common pattern with high
Speaker:achieving professionals where, you know, they've done well most of their
Speaker:life, they've, um, achieved great things and life has pretty much gone
Speaker:in the way that they wanted it to.
Speaker:But then they find themselves in a job, for example, where the resources are
Speaker:too few, the demands are too high, a situation they're not fully in control
Speaker:of where they can no longer succeed and something, you know, bad happens.
Speaker:So either there's a big complaint or they just start to not be able to keep
Speaker:on top of stuff or, you know, they're not working in the way that they would like
Speaker:to and, and suddenly that inability to be successful, um, they, they take it really
Speaker:personally and they see it as a massive failure and that has this huge impact
Speaker:on their sense of self-esteem, sense of self, um, when actually it wasn't,
Speaker:it isn't them that's failing, right?
Speaker:It's just that we are humans and we have limits.
Speaker:Um, and in any, any situation, any of us would break right?
Speaker:With enough pressure, um, and without enough resource
Speaker:to deal with that pressure.
Speaker:He, he often helps these professionals to take a step back and just reevaluate
Speaker:like, what does it mean really to be successful for them and, and does it
Speaker:really matter if they make a mistake?
Speaker:I know you and I talked about this in our recent Permission to Thrive
Speaker:gathering about seeing failure as data, as useful information rather
Speaker:than something that, you know, is catastrophic to our sense of self.
Speaker:Why do we personalize things so much as doctors?
Speaker:I don't think it's a doctor thing, I think it's a human thing.
Speaker:I think most humans are self aware and self-reflective and tend to think about
Speaker:things from the, their point of view.
Speaker:So people listening to this now will be listening and thinking, oh yeah,
Speaker:I recognize that, or I recognize this, or, yeah, it's natural, right?
Speaker:We all do it.
Speaker:Um, we all take in information all day long and apply it to ourselves.
Speaker:I think doctors though, do have a very intense, uh, relationship with their
Speaker:identity in relation to their work.
Speaker:So I do think that it is one of those professions where often you'll
Speaker:hear doctors saying, it's like, it's who I am, it's not just what I do.
Speaker:You know, I am a doctor as opposed to I, I happen to be a doctor
Speaker:as, as you know, the work I do.
Speaker:Um, and I think it's kind of tied up with a lot of things, but we're often,
Speaker:um, the type of people that take responsibility from a very early age,
Speaker:we're very caring, very compassionate.
Speaker:Um, we like to be in control and to be able to do things to
Speaker:help others and help ourselves.
Speaker:And I think we're sort of slightly sold a myth that as a doctor you
Speaker:can, you can always do that when you know, we know now that you can't.
Speaker:And again, that's where it can cause problems, right?
Speaker:When you are trying to do a job where you're trying to help people and then
Speaker:you suddenly realize, oh, actually maybe I don't have quite so much power
Speaker:or control here as I thought I did.
Speaker:So we sort of see things and take the system's failings very personally.
Speaker:Like, I, I failed, you know, or, you know, you are given more work to do
Speaker:than you could possibly get done.
Speaker:But then we blame ourselves for not being able to do it.
Speaker:We sort of gaslight ourselves into, in saying, well, why can't you do that?
Speaker:You must be absolutely useless because you can't see 30 patients in three hours.
Speaker:Who, who'd have thought?
Speaker:Who'd have thought?
Speaker:It just, it doesn't work, does it?
Speaker:Yeah, so there's, there's, I guess, the, the permission to fail and permission
Speaker:to see ourselves as human beings, as, as fallible human beings and the
Speaker:permission to see the system and its, its failures as well, and not take
Speaker:them personally as, as our failures.
Speaker:I remember in COVID when, or just after COVID where, you know, access was a real
Speaker:problem for GPs, even though GPs were like giving more, um, appointments than ever.
Speaker:They'd have people being incredibly vicious down the phone, go, we
Speaker:can't get appointments, we can't see, blah, blah, blah, blah, blah.
Speaker:And people were feeling really hard done by and, and getting very defensive
Speaker:and having big arguments rather than going, yes, isn't it awful?
Speaker:Yeah, the system's really broken it's crap that you can't get.
Speaker:You know, we're really sorry, but you know, because it wasn't
Speaker:then, it was totally the system.
Speaker:And I think we need permission to be truthful.
Speaker:You know, I think we sort of role modeled, um, how to help patients
Speaker:and how to smooth things over, how to make people feel more comfortable.
Speaker:And sometimes actually it's totally okay and it's really important that
Speaker:we just tell it how it is, that it is rubbish, that the system is a bit broken
Speaker:at the moment or, you know, it's not okay, and it, and it annoys us too.
Speaker:And I think that's again, something we haven't been particularly well, well
Speaker:modeled, um, in the past, you know, that kind of sense of having to present.
Speaker:The health service or what we are doing, uh, in a really positive light.
Speaker:And actually, of course we are trying to help, but we are also in a system that
Speaker:is really, really struggling right now.
Speaker:And it's hard for all of us.
Speaker:So I think it's, yeah, important that we are honest about that.
Speaker:I do remember really struggling to say no to patients that were coming
Speaker:in requesting, you know, pills that, that they shouldn't as a very,
Speaker:very junior, newly qualified GP.
Speaker:And, uh, some, some guy just come in and was wanting a load of load of diazepam.
Speaker:And I went see the, the senior partner who just said, well, he
Speaker:knows he doesn't get them from me.
Speaker:I just say no.
Speaker:And I was like, can you just say no to a patient?
Speaker:Like, straightforward, no, I'm not doing that without trying
Speaker:to help them in different ways.
Speaker:She said, yeah, absolutely.
Speaker:But
Speaker:Exactly, he gave you permission, and then you then able to give
Speaker:yourself permission to do it.
Speaker:And I think with the, the kind of self-care stuff and the mental health
Speaker:and wellbeing stuff, that's what we're starting to see is that as more and more
Speaker:of us are openly looking after ourselves and giving ourselves permission to, you
Speaker:know, go home on time or take breaks or say no to things or go less than full time
Speaker:or whatever it is we need to be doing, that other doctors are then seeing that
Speaker:and are get, getting permission from us to give themselves permission to do that too.
Speaker:Although I have seen that there is a little bit of a generational issue
Speaker:here as well, because you've got people in, in my generation, I've
Speaker:just turned, I'm, I've just turned 50.
Speaker:I'm Gen X, And then there's people coming up who didn't do those really,
Speaker:really, really long shifts that we used to do, like 120 hour weeks.
Speaker:But I had a team around me.
Speaker:We had a doctor's mess.
Speaker:It was great fun.
Speaker:It was there some camaraderie.
Speaker:Um, we have people that have been treated like shift workers and, and
Speaker:then quite rightly they're saying, well, then my shift finishes.
Speaker:I go home and, and I demand my rights and stuff.
Speaker:And then you've got, other people have gone the other way of saying, well,
Speaker:nope, you know, and probably just putting quite appropriate boundaries.
Speaker:But people in my generation who are now the leaders and the, the senior
Speaker:clinicians, they're like, well, okay, yeah, of course we have to listen to you.
Speaker:That's quite right.
Speaker:But that then means that I have to do it.
Speaker:So your wellbeing, the fact that you are having your wellbeing stuff and going
Speaker:off sick at the drop of the hat and, and, and is meaning that I have to work extra.
Speaker:So how do we solve that conundrum?
Speaker:Because I think it's a real generational issue.
Speaker:Yeah, I, I absolutely agree.
Speaker:Um, and I also see a lot of senior colleagues who are starting to put
Speaker:wellbeing at the forefront for their juniors, but not for themselves.
Speaker:So I've, I've, you know, I've heard more than once from a senior colleague,
Speaker:you know, I'm absolutely fine, I encourage my, uh, you know, my juniors
Speaker:to go off sick and I say, okay, and, and do you let yourself go off sick?
Speaker:And then, oh, no, no, no.
Speaker:So I think it, it absolutely is.
Speaker:Um, there are generational differences.
Speaker:And I think this is, if you look at any kind of change throughout
Speaker:human history, it can take time.
Speaker:It can take several generations for a big shift to occur.
Speaker:And it's always difficult in the transition, because you're always
Speaker:gonna have people that are on the, the kind of the previous way of
Speaker:thinking if you like, uh, against, clashing with the new way of thinking.
Speaker:I always think about the individual doctor in front of me and I think whoever they
Speaker:are, whether they are a junior doctor in their first year on the wards, or
Speaker:whether they are a senior, you know, GP or hospital consultant that's been
Speaker:doing this for 20 years, they have this absolutely the same human rights, the
Speaker:same right to for their work, not to damage their health, for them to be
Speaker:able to do work that is rewarding and enjoyable and that doesn't make them ill.
Speaker:So I was trying to try to bring it back to that individual.
Speaker:You know, if they're struggling because their juniors are looking after themselves
Speaker:much better and they're then feeling they've got too much work on, then we
Speaker:need to look at how much work they've got.
Speaker:You know, we have to bring it back to them.
Speaker:What are their choices and options in that situation?
Speaker:Um, because I do think we generally, as doctors and as really
Speaker:compassionate, hardworking people will just flog ourselves, right?
Speaker:We will just keep going and going and going, like you said, if they see, see
Speaker:10 patients, you see 10 patients see 20, you see 20, see 30, you try and see 30.
Speaker:And we just keep going.
Speaker:And I think we have to take personal responsibility as individuals to say,
Speaker:hang on a minute, this is too much, you know, for me, this isn't healthy and safe.
Speaker:So I think it's actually the onus is on those, the, that older generation, if
Speaker:you will, to, for them to be brave and come forward and say, hang on, I'm not,
Speaker:I'm not coping here, this is too much.
Speaker:And we will help them.
Speaker:Because you are right.
Speaker:The system isn't working, so it shouldn't be that one particular group
Speaker:should take the pressure of that.
Speaker:Yeah.
Speaker:I hundred percent agree.
Speaker:You know, rather than saying to the younger generation, oh, you know,
Speaker:stop demanding wellbeing, stop demanding that you're thriving at work.
Speaker:But that's ridiculous, isn't it?
Speaker:Let's start saying the older generation.
Speaker:You have the same rights.
Speaker:You, I love that the equal rights for your work not to be damaging your health,
Speaker:and just because you might be a clinical lead or senior consultant senior partner
Speaker:that does not, that does not mean you've got less right to take a day off than
Speaker:the most junior person in your team.
Speaker:Then that's just ridiculous.
Speaker:In fact, you probably need to do it more because you've got so much more
Speaker:stuff going on and more critical stuff that you need to do probably.
Speaker:Absolutely.
Speaker:And you've got that responsibility to role model as well.
Speaker:I, I always think about the, was it the, um, Danish Prime Minister, or it was one
Speaker:of the Scandinavian countries where the Prime Minister took some sick leave for
Speaker:mental health reasons a few years ago.
Speaker:And I think that is such a great example.
Speaker:Like there's nobody that this doesn't apply to.
Speaker:There's nobody, it is not just 'cause you, you know, further up
Speaker:the tree you go the less, it's okay.
Speaker:I do think there is truth that it's can feel harder.
Speaker:It can feel harder because of the stories that we tell ourselves that
Speaker:you know, oh, I can't do this 'cause I'm the one in control, or I'm the
Speaker:one in charge, or, you know, I, what impact will that have on everyone else?
Speaker:But, um, you know, during COVID, Boris Johnson got COVID right?
Speaker:He's still allowed to go into a hospital.
Speaker:There's nobody, these things don't affect.
Speaker:So I think it's really important that everybody at every stage of their
Speaker:career gets the same message and the same permission to look after
Speaker:yeah.
Speaker:And just a caveat there, I'm not saying that all, all people in the, the
Speaker:generations below me are over egging it on the wellbeing front, not at all.
Speaker:But you know, they're really, really diligent.
Speaker:And I think sometimes when people feel that they're not listened to,
Speaker:that they're, it, they're not taken seriously, they can get a little bit
Speaker:more militant in order to say, well, okay, if you're not just gonna do it,
Speaker:we're gonna, we are gonna demand it, 'cause it seems to be the only way
Speaker:we can, we, we can actually get it.
Speaker:But then it just puts people against each other and, and then people say,
Speaker:well, I don't wanna appear like that.
Speaker:And they're like, well, I don't wanna appear like that.
Speaker:And it's, it, it, it's just madness, isn't it?
Speaker:And actually, the thing that's failing is, is the system.
Speaker:And sometimes the system needs to be allowed to fail for
Speaker:someone actually higher up to have to try and fix the problem.
Speaker:I think if you are always the one that's plugging the rotor gap, well maybe how,
Speaker:how about you don't plug that rotor gap and, oh dear, what's gonna happen now?
Speaker:Well now someone's gonna take, note of that, right?
Speaker:I mean, that's really hard to say because genuinely it affects patients, doesn't it?
Speaker:So, so how do we, how do we square that?
Speaker:Caroline?
Speaker:Because one of the reasons people give is that they don't
Speaker:want patients to come to harm.
Speaker:And that's always the excuse, isn't it?
Speaker:You know, harm to patients.
Speaker:Harm to patients, and of course, we don't want patients to come to
Speaker:come to harm, so what do we do?
Speaker:So if, I mean, if you follow that through, then, what's the
Speaker:most harmful thing for a patient?
Speaker:An unwell doctor or an unwell nurse, right?
Speaker:So do I really want me or my family to be seen by someone who is, you know, looks
Speaker:okay and seems okay, but when they're at home at night, they're suicidal
Speaker:and, you know, drinking too much and deeply depressed and, you know, no.
Speaker:Um, actually I think the, um, if you really want to do the best for
Speaker:your patients, then you absolutely have to be in reasonable health.
Speaker:Um, you know, we can all work with a little bit of a cold or a little bit
Speaker:of lone mood or a little bit, but you know, that we know from the evidence,
Speaker:there's so much evidence that, you know, unwell, unrested, um, unhealthy
Speaker:clinicians make more mistakes and ultimately harm their patients more.
Speaker:So it's about patient harm and not doing patient's harm.
Speaker:You're better off being off than being in.
Speaker:And that you've gotta take the longer term view as well, because yes, it might
Speaker:mean that a few patients have their appointment canceled or their surgery
Speaker:canceled, for example, or postponed.
Speaker:But in the long run, you, you've potentially got 10, 20, 30, 40 years ahead
Speaker:of you to give to, you know, the health service and to give to your patients.
Speaker:So, um, when we're talking about taking a week off or a month off, or even six
Speaker:months off, if you take the long view, that is gonna be absolutely the best
Speaker:thing for you in order to then be able to help your patients longer term.
Speaker:I think we have to also gently challenge that kind of slightly, um, omnipotent
Speaker:sort of sense of like, you know, everything will collapse without me.
Speaker:It, it really doesn't tend to.
Speaker:And I say that even when you are the lead of your service or you are
Speaker:your single-handed GP, you know, there are mechanisms in place.
Speaker:It might not be the absolute ideal, but there are mechanisms in place.
Speaker:And any one of us could get run over by a bus tomorrow, right?
Speaker:And the world would continue, you know, people would still get seen.
Speaker:So I think we have to gently start to challenge that idea that, it's
Speaker:gonna, like the sky is gonna fall down if we take some time off.
Speaker:It really isn't.
Speaker:And I, and I say that having been there, you know, having felt that,
Speaker:that, you know, my life was over.
Speaker:I couldn't be a doctor again.
Speaker:I could, you know, you know, all those catastrophic
Speaker:thoughts went through my head.
Speaker:But, you know, a few days, a few weeks into some time off, I realized,
Speaker:okay, yeah, i'm not as indispensable as perhaps I thought I was.
Speaker:Yeah.
Speaker:So, no, and that doesn't mean I'm not great at my job and
Speaker:can help a lot of people right.
Speaker:In my work and in my lifetime.
Speaker:But I'm gonna do that if I'm well.
Speaker:We often think we're indispensable to our work.
Speaker:We are not.
Speaker:And then we think we are dispensable to our families and we are not.
Speaker:We are indispensable to our families and those are the people that end
Speaker:up being the residual beneficiary of everything else when we're sacrifice
Speaker:everything to our job, aren't they?
Speaker:Caroline, in terms of permission, there's obviously permission to give
Speaker:yourself time off, to take a break, to rest, to rejuvenate, um, you
Speaker:know, to to practice necessary care.
Speaker:What else do doctors and other high stress professionals find it really difficult
Speaker:to give themselves permission to do?
Speaker:Are there any hidden permissions that we need to know about?
Speaker:Oh, definitely loads.
Speaker:Um, I think one of the ones I see most often is, uh, permission to be you,
Speaker:permission to be who you really are.
Speaker:Like so to show up in your work as.
Speaker:Your authentic self.
Speaker:So I see a lot of doctors who are, uh, very funny or very creative or you know,
Speaker:they've got kind of hidden interests or ways of being in the world that they
Speaker:just don't bring to their work, 'cause they feel as if there's this kind of tick
Speaker:box of what it means to be a doctor and what they should and shouldn't be like.
Speaker:And that can express itself in all sorts of ways.
Speaker:So it might be from like the kind of socks you wear, up to the types of
Speaker:projects you take on, or you know, what you choose to do for your work.
Speaker:You know, you might choose to go, um, part-time so that you can
Speaker:explore doing something completely different in the rest of your week.
Speaker:So that can take many, many forms, but I see that really commonly in
Speaker:doctors, this kind of hiding of their true self and their true passions
Speaker:and what really brings them alive.
Speaker:And when they can start to give themselves permission to bring that into their
Speaker:work, it's so joyful, it's so wonderful.
Speaker:It's like, oh, oh, I didn't realize, you know, that I could have a bit more fun
Speaker:with my work or, um, that I could steal my job in a way that means I do more of
Speaker:the stuff I love and less of the stuff I
Speaker:Yeah, we have this weird guilt thing that we've got to do.
Speaker:Everything that's demanded in our role.
Speaker:I remember a career session I was running for a bunch of GPs and one, we would talk
Speaker:about how to work in a center genius.
Speaker:And one GP said about how they absolutely loved being on call,
Speaker:triaging on call, loved it.
Speaker:Another GP said how they absolutely loved admin, give them admin all day every day.
Speaker:And they looked at each other and went, we should work together.
Speaker:Like, yeah, you two genuinely should work.
Speaker:But I've never heard of a GP just being able to sit there and do
Speaker:admin and a GP just doing on call.
Speaker:Now I know there are some progressive practices are doing more of that,
Speaker:but you know, there is, there are some, pat, there's some, you know,
Speaker:GPs, i'm talking about GPs 'cause I'm a GP so I, you know that.
Speaker:But yeah, love getting really into, you know, diabetes,
Speaker:chronic disease management.
Speaker:I could do that, you know, but I really, I quite like the emergency
Speaker:stuff or whatever and, um.
Speaker:But we think, well, 'cause I'm a generalist, I must do everything.
Speaker:I must do everything that's required by my specialty because that's what doctor does,
Speaker:and if I ask someone else to do this, bits I don't like, I am dumping on them, which
Speaker:is just nonsensical and doesn't really happen in that many other professions.
Speaker:Or maybe it does, if you're listening and you are in different profession and
Speaker:you are, you've got examples of that.
Speaker:I'd love to hear it, but I'm presuming you've experienced a lot
Speaker:of that with, with your patients coming in saying, well, I can't
Speaker:possibly drop that bit or that bit.
Speaker:Absolutely.
Speaker:And I don't think it's just generalists.
Speaker:I think it applies to all doctors, and it's been particularly bad over the
Speaker:last 30 to 40 years, because there was a big shift in how we regulated our
Speaker:profession and how we, uh, monitor all the different things that doctors do.
Speaker:Um, and again, after in the aftermath of things like the Harold Shipman case, et
Speaker:cetera, when appraisal changed, and so we went from being a profession that really
Speaker:did cater for a lot of different tastes.
Speaker:You know, when I first went into medical school, doctors then could
Speaker:still very much pick and choose the jobs they did, the style of working they
Speaker:did, the things they did day to day.
Speaker:So one might do more research, one might do more teaching, another
Speaker:might do more clinical and so on.
Speaker:Whereas now we are very much living in an age where it's everybody
Speaker:has to do a bit of everything.
Speaker:You know, I'm coming up to my annual appraisal again, and
Speaker:I'm expected to tick every box.
Speaker:I'm expected to have done a bit of research and a bit of this and a
Speaker:bit of that, and, and actually it doesn't suit us all, it absolutely
Speaker:doesn't, and you're quite right.
Speaker:There is some really progressive workplaces which are recognizing this
Speaker:and fighting back against that a bit.
Speaker:So a lovely example of some, um, supervision, you know, in some,
Speaker:specialties where supervision is really a wonderful embedded part of the practice,
Speaker:like in psychiatry, for example.
Speaker:Um, there for a long time every doctor had to supervise, but
Speaker:it didn't suit every doctor.
Speaker:You know, some people were really good at it, really nurturing and
Speaker:wonderful and loved doing it.
Speaker:Others really didn't like it.
Speaker:Lots of problems for their supervisees.
Speaker:Whereas some trust in our recognizing that and saying, it's okay, we'll
Speaker:let you know the people that wanna do it can do it and take on a few more.
Speaker:The people who don't wanna do it, you know, don't have to.
Speaker:So again, it's about permission and I think not just individual permission
Speaker:as a profession, saying to ourselves that actually it's okay that in our
Speaker:GP practice or in our department or across our trust or local area, we
Speaker:are going to give ourselves permission to do this a bit differently.
Speaker:You know, like in COVID.
Speaker:When COVID came along, suddenly all bets were off.
Speaker:You know, people were given this freedom, weren't they, to, to pull their
Speaker:resources and do the best they could.
Speaker:And it got rid of a lot of that red tape and it gave people permission
Speaker:to be autonomous and say, okay, we can do this and we can do it
Speaker:quickly, and we can do it well.
Speaker:And that's, I think, what we've lost sight of a little bit in
Speaker:modern medicine as it is today.
Speaker:So again, we've gotta reclaim that permission to say no, we don't
Speaker:necessarily have to do it this
Speaker:Yes, and it's, it's that permission to play to your strengths rather than
Speaker:try and develop all your weaknesses.
Speaker:And that's just like good, good psychology.
Speaker:I, I remember my coaching course being taught about, well, you know,
Speaker:the strength surveys and stuff, and that you get much more bang for your
Speaker:buck if you develop your strengths then if you develop your weaknesses.
Speaker:You know, I'm not very good at accounts and stuff like that, and I spent hours on
Speaker:spreadsheets if I wanted to, but actually I'd be much better getting better at
Speaker:doing podcasts, you know, because that's my strength and that's what I like doing.
Speaker:But we, we feel guilty about the stuff we are not so good at
Speaker:and think we ought to be doing.
Speaker:It's that ought word, isn't it?
Speaker:Isn't it?
Speaker:Mm. And in my book, I talk about permission to feel guilt.
Speaker:And I know we've spoken about this before, but you know, I
Speaker:would say that's a good guilt.
Speaker:It's a good guilt that we feel because we want to do.
Speaker:Everything we're meant to do.
Speaker:We want to kind of be good doctors and good, you know, parents and children and
Speaker:friends and, but we, we just can't, right?
Speaker:It is just, there are some limits to our human capabilities and capacities.
Speaker:So I think that, that it's okay to feel guilty.
Speaker:But like you said, guilt does tend to make us look at what we're not doing
Speaker:and not look at what we are doing.
Speaker:So that's something you are identifying in listening to this, you know, you think,
Speaker:well, okay, I'm probably feeling this girl 'cause I'm, I'm not a psychopath, right?
Speaker:I'm a good person.
Speaker:and what is it I am doing to help?
Speaker:Well, hang on.
Speaker:I've seen this number of patients today, or I've helped to lead this service
Speaker:through this transition recently, or whatever it is you might have been doing.
Speaker:I promise you, you start to look at what you are doing, you'll
Speaker:see a lot of evidence for it.
Speaker:'Cause as caring, compassionate, hardworking doctors and, and
Speaker:high stress professionals, generally we are doing a lot.
Speaker:And there's also that for, you know, those of you out there with families
Speaker:permission to give your kids baked beans for dinner, they will be full.
Speaker:They'll love it.
Speaker:Beans and cheese and jack, potatoes and sausages, you
Speaker:know, all that sort of stuff.
Speaker:You don't need to have a perfectly cooked organic meal all the
Speaker:time, but we just sort of more and more pressure on ourselves.
Speaker:Permission to make it easy.
Speaker:That's one of my favorite ones.
Speaker:I mean, this, the book I wrote, the, um, Permission: How to Feel, Heal and Thrive
Speaker:in a Challenging World, um, you know, I've talked a lot about emotions in that.
Speaker:So I've talked about, you know, permission to feel anxious, permission
Speaker:to grieve, permission to feel angry, permission to feel happy or joyful,
Speaker:or, but the, it was the first of a sort of three part book in my head.
Speaker:And the second part's very much those like, you know, permission
Speaker:to say no, permission to let go of stuff, permission not to be perfect,
Speaker:permission to make things easy.
Speaker:And I think in the modern world, we live in these little, um, powerful questions,
Speaker:like what would make this easier?
Speaker:Are so helpful.
Speaker:'cause we are so often thinking it's gonna be hard, right?
Speaker:Like, oh, I wanna make a change to my, my diet or my daily
Speaker:routine or something like that.
Speaker:And immediately we're full of all the complexity of it and the challenge of it
Speaker:and all the noise of all the information and choices that are out there.
Speaker:And actually we can just stop, take a breath and say, what would make this easy?
Speaker:Give us permission to make it easier.
Speaker:We overcomplicate things, don't we?
Speaker:I think we have been brought up to think if it's hard, it must be worthy
Speaker:and it must be the right thing to do.
Speaker:I think the hardest bit is the permission bit though, Rachel, honestly, because
Speaker:we're not role modeled it and because we don't think it's okay to do that.
Speaker:Right.
Speaker:We think that it all has to be really hard work and we've got to tick all the
Speaker:boxes and we don't stop and think to ask, actually, could I make this bit easier?
Speaker:So all this permission, and I wholeheartedly agree with everything
Speaker:you've said, but there's a bit of me going, yeah, but how?
Speaker:Because my head might agree with it, Caroline, but then the next time it
Speaker:comes to maybe saying no or meaning that someone else is inconvenience, not me.
Speaker:'cause I need to look after myself, there's gonna be me gonna go,
Speaker:oh, but Rachel, I mean, really?
Speaker:Yes.
Speaker:I mean, I know you talk about this, but in in this case it
Speaker:probably doesn't apply here.
Speaker:How do we go about doing that?
Speaker:What, what helps and what doesn't help?
Speaker:I'm glad you've asked that because it isn't a theoretical thing.
Speaker:This is a very practical thing.
Speaker:Right.
Speaker:We actually have to do it.
Speaker:To give yourself permission to leave on time, you actually have to leave on time.
Speaker:You know, to give yourself permission to take a break, you
Speaker:actually have to take a break.
Speaker:So it is a practical doing thing, right?
Speaker:Otherwise it's just, it's just theory and we're just reading a book, right?
Speaker:And it's just not real life and we're not applying it, and yeah.
Speaker:So I would say start small and start easy.
Speaker:So, you know, you might not, you might be staying four hours late every day at work.
Speaker:You are not maybe suddenly gonna leave on time the next day, but could you
Speaker:leave maybe half an hour earlier?
Speaker:Maybe you don't start saying no to everything, but is there a
Speaker:little something that you would find it slightly easier to say
Speaker:no to that you could start with?
Speaker:So start small, make it easier, and build that confidence because
Speaker:this is a practice, it's a thing you have to keep doing.
Speaker:So there's no point in me just leaving work on time today, right?
Speaker:The whole point is I've gotta try and leave on time every day.
Speaker:Um, and I might not be able to do that right now.
Speaker:That might seem a way too much.
Speaker:And I still remember the first day as a junior doctor.
Speaker:I'd been working I think two or three years by then.
Speaker:But the first day that I left work with something that I
Speaker:hadn't done on my to-do list.
Speaker:And I still remember that day because it felt so awful.
Speaker:I felt like the worst doctor in the world.
Speaker:I felt like, you know, I was gonna get into loads of trouble,
Speaker:I felt so anxious, but I did it.
Speaker:And that's the point.
Speaker:I think it's about doing something.
Speaker:So it's not so much like how do I do this, but what, what could
Speaker:I do that is something small that is actually achievable?
Speaker:Rather than it being like the fantasizing, like, a New Year's resolution style,
Speaker:kind of like, I'm gonna eat healthy every day and I'm gonna, you know,
Speaker:go for a run three times a week.
Speaker:And it's like, well, you know, actually I, maybe that's not realistic.
Speaker:But could I have a five minute break?
Speaker:Whereas normally I wouldn't have any break at all.
Speaker:Yeah, okay.
Speaker:I could do five minutes.
Speaker:Yeah.
Speaker:So I would say it's the what, not the, how do I do this?
Speaker:It's what, what, could I do?
Speaker:I like that.
Speaker:And, and take just the little thing says, yes, five minute
Speaker:breaks and maybe it's five minute breaks, not in front of your desk.
Speaker:Could you go outside for five minutes and stand under a tree?
Speaker:You know?
Speaker:Yeah.
Speaker:'cause that's practicing the permission, right?
Speaker:You're practicing giving yourself the permission to do it.
Speaker:The actual, what you're doing isn't so important as the
Speaker:practicing doing it at all,
Speaker:What roles are other people have in all of this?
Speaker:Because in my own life I found the weirdest things have given me permission.
Speaker:I was talking to an author, she'd written an amazing book, and I said to
Speaker:her, so when do you do your thinking?
Speaker:She said, well, every day I go and sit in the sauna for an hour and I think.
Speaker:I'm like, oh my gosh.
Speaker:You know, like, I love soreness, but.
Speaker:It then gave me permission.
Speaker:I'm afraid I would love to go and sit this order for an hour every, every day.
Speaker:Didn't manage to see that, but even 20 minutes once a week,
Speaker:I'm like, I've got permission.
Speaker:'cause that person I really respected, who's written this amazing book, and they
Speaker:told me about how it helps them think.
Speaker:And I was like, oh, well, if they can do it, so can I.
Speaker:And then you suddenly find out about a colleague that does go off, you
Speaker:know, at lunchtime and go out of the hospital and, and go for a walk.
Speaker:Or even go for, oh, that person.
Speaker:Hang on.
Speaker:How did, did someone give a memo out that I didn't see that
Speaker:says you're allowed to do that?
Speaker:It's always like finding your own little memo, isn't it?
Speaker:Yeah, that's the second big tip I was gonna give actually, is look for the
Speaker:people that can role model it for you.
Speaker:So we are often looking around and seeing the people that aren't leaving
Speaker:on time or aren't having the breaks, you know, or are just kind of martyring
Speaker:themselves, you know, like we are.
Speaker:But really look for those people where it's like, oh, they've done
Speaker:this well, they've done that.
Speaker:Yeah, so although it's about you giving yourself permission, it's
Speaker:perfectly reasonable and normal to want to have seen someone else do it.
Speaker:You know, there's that phrase, you can't be what you can't see.
Speaker:And so it's, so I would look for those people, like actively look
Speaker:for the examples of the people in your profession, in your specialty,
Speaker:at your grade that are doing those things and do what they're doing.
Speaker:What if you can't find any role models?
Speaker:You know, I think we are lucky enough to live in a world where we are really
Speaker:connected, obviously through the internet, and, and actually there's always someone
Speaker:you know, Google it ChatGPT it, there's always somebody who can give you an
Speaker:example of the thing that you want to do.
Speaker:Do you wanna leave medicine?
Speaker:There's loads of people out there that have left medicine.
Speaker:Do you want to go part-time?
Speaker:There's literally millions of people that have gone part-time.
Speaker:Like there's always gonna be someone.
Speaker:So you might have to look a little harder than a minute or
Speaker:two, but you will find someone.
Speaker:Ask around as well.
Speaker:But I think it starts with you getting clear about what it is you want.
Speaker:And that goes back to that permission to be you.
Speaker:So often some people are kind of struggling, but they're not
Speaker:really sure what's going on and they're looking at other people
Speaker:and think, oh, do I wanna do this?
Speaker:Do I wanna do that?
Speaker:And they're sort of fantasizing and escaping into other
Speaker:ideas and possibilities.
Speaker:And, and as I just say, just stop for a moment and just check in.
Speaker:Like what is it you really need right now?
Speaker:And often it's actually something a bit more, like, normal day to day.
Speaker:Like, you're tired, you need an early night, or you know, you're thirsty,
Speaker:you need a drink, or you're a bit lonely, you need to chat with a friend.
Speaker:So sometimes the permissions aren't these big things.
Speaker:they're actually those little day-to-day, moment to moment things
Speaker:that help us to stay well and connected to ourselves and our own needs.
Speaker:I think asking a friend is really helpful as well.
Speaker:You know, like, I've got this conundrum.
Speaker:What do you think I should do?
Speaker:And they'll often say, why is this even a conundrum for you?
Speaker:It's really obvious.
Speaker:And actually you weren't asking them 'cause you didn't know what to do.
Speaker:You were asking their, what they thought so that they would give you permission.
Speaker:And actually, I had a conversation with some really good friends the other day.
Speaker:I said, look, I'm feeling really guilty about something.
Speaker:It's something, nothing to do with my job.
Speaker:It's something to do with what we were doing on a, on a trip.
Speaker:We're going on in a, in a couple of months time.
Speaker:I said, I just need permission not to do this one thing.
Speaker:And they talked to me about it.
Speaker:And actually I was asking for them permission to not do it.
Speaker:They, they ended up talking about, well, what's the issue with it and
Speaker:why is it you want, and actually I'm gonna do that thing, but I'm
Speaker:gonna make it really nice for me.
Speaker:Um, and so just talking it through was so, so helpful.
Speaker:Otherwise, you're trying to solve this on your own and you are, it's very hard,
Speaker:I think, when you're thinking things through on your own to identify those
Speaker:little gremlins that are whispering the shame and guilt stories in your, in
Speaker:your ear because you've normalized them.
Speaker:And when you say them out loud, it helps.
Speaker:And then when you say to someone else, it really helps.
Speaker:'Cause they're like, excuse me, what did you just say you
Speaker:think you ought to be doing?
Speaker:Who says and why?
Speaker:And what sort of, either savior are you anyway, or Really the other person's
Speaker:not gonna care that much, Rachel?
Speaker:Yeah, and I think this is where coaching can be really helpful as well.
Speaker:Like friends can be great 'cause as you say, they can mirror back to you.
Speaker:They've got their own thoughts, they know you really well.
Speaker:Um, but also like having a conversation with a coach can be great 'cause
Speaker:it, again, it just a space to hear yourself say it out loud and to come
Speaker:to an understanding that you might not have seen otherwise, you know?
Speaker:So quite often I'll be working with, um, a doctor in coaching and they'll come for
Speaker:a session and they'll say, I wanna try and make this big decision in my life.
Speaker:And I'll say, do you know what the, you know, do you know what
Speaker:decision you've made already?
Speaker:And honestly, about eight times outta 10, they've already made the decision.
Speaker:So all they needed was that permission to say, yeah, actually I do know.
Speaker:I heard someone say once.
Speaker:I think it was on a, a motivational interview or whatever, he was saying
Speaker:that his coach had said to him, stop pretending to be confused.
Speaker:You know exactly what you want to do and you need to do, but you're
Speaker:finding it too hard to do it and there's something stopping you.
Speaker:Let's talk about that.
Speaker:Not about the decision.
Speaker:Don't say I'm confused about what I should do.
Speaker:'Cause actually, you know what you should do.
Speaker:And I think a lot of us, we know, we know it, but we feel confused 'cause
Speaker:it just, it just feels too hard.
Speaker:And that's coming back to the feelings.
Speaker:And I think that's why this first book about permission
Speaker:is really about the feelings.
Speaker:It's like permission to feel confused, permission to feel scared as well.
Speaker:It's so often when we're, we are making a change in our behavior,
Speaker:particularly around our wellbeing at work, it can be really scary.
Speaker:We are thinking, oh, what's everyone gonna think of me?
Speaker:And you know, what's gonna happen and, oh, um, so, but that's okay.
Speaker:You know, feelings aren't gonna kill us.
Speaker:They're not gonna hurt us.
Speaker:They're not comfortable, but they actually go pretty quickly.
Speaker:Once we do the thing.
Speaker:Particularly if it's fear, it tends to dissipate pretty quickly.
Speaker:So I'd say, yeah, permission to feel the feelings that come up when you are, when
Speaker:you're making these choices, when you are, you are changing these behaviors,
Speaker:um, the feelings will come and go.
Speaker:No feeling ever stays forever.
Speaker:I've got a bit of a yes, but Caroline.
Speaker:I've got a little voice in my head going, the problem is here that what
Speaker:if I do take some time for self care.
Speaker:What if I do leave on time and somebody else doesn't like it and I get pushback
Speaker:and they actually give me some grief about and say, no, hang on a sec, you,
Speaker:that's not what's supposed to happen.
Speaker:Um, who do you think you are?
Speaker:They either tell you you're being unprofessional or a
Speaker:bad parent or, you know.
Speaker:Then you've not only got your internal voice telling you you're a dreadful
Speaker:person, you've actually got it confirmed by that person who is either insinuating,
Speaker:maybe it's more insinuating stuff, but sometimes they genuinely push back to you.
Speaker:Oh, totally.
Speaker:I, I tell a story in my book on this where a, I was at a sickness review meeting.
Speaker:I'd had three days off sick.
Speaker:Um, and it had triggered a signature review meeting and my consultant
Speaker:said, doctors shouldn't take sick leave ' cause it's selfish.
Speaker:Actually said that?
Speaker:Yes.
Speaker:Actually said that in a sickness review meeting.
Speaker:I know.
Speaker:Unbelievable.
Speaker:Right?
Speaker:So like jaw dropping, you think, hang on, that can't possibly have happened.
Speaker:But it did and it does exist and you are absolutely right.
Speaker:It exists blatantly.
Speaker:People say those things to each other.
Speaker:And patients say those things.
Speaker:I talk to GPS all the time where patients are like angry that they
Speaker:couldn't get an appointment even though they knew the doctor was all sick.
Speaker:You know?
Speaker:So it happens.
Speaker:It is out there.
Speaker:There is a reality that when we change our behavior, other people
Speaker:can react and they can react badly.
Speaker:So let me turn the question around to you Rachel if it's alright to do that.
Speaker:Like, what would you do if that happened?
Speaker:Past Rachel probably would've beat her, beaten herself up for days.
Speaker:New Rachel or evolving Rachel probably would note it.
Speaker:I would note the guilt and the shame I was feeling.
Speaker:And I think nowadays, having done a lot of work with you in our Permission to
Speaker:Thrive community and all my wonderful guests on the podcast I would probably
Speaker:try, first of all, feel it, feel it, rather than try and explain it away.
Speaker:I would try and go, oh, what am I feeling?
Speaker:I'm feeling shame.
Speaker:I'm feeling this way.
Speaker:Telling me you're a bad person.
Speaker:They're absolutely right.
Speaker:Well I would talk to someone about it.
Speaker:'Cause like we always say like, shame can't survive being spoken.
Speaker:Share it but also, no, it's, it's not mine, but.
Speaker:Even if you have caused someone else a few problems, and even if you are being
Speaker:selfish, 'cause actually in order to practice necessary care, don't call itself
Speaker:care anymore, you have to be selfish.
Speaker:But we, we've decided in, our profession, being selfish is one of the
Speaker:worst crimes you could possibly have.
Speaker:And I think I've learned to start telling myself, you know, well, okay,
Speaker:of course you're feeling like that.
Speaker:Of course you're feeling guilty and awful and shame because look
Speaker:what you've grown up with, but look what you're dealing with.
Speaker:So of course you're gonna feel like that.
Speaker:So it's this whole trying to recognize it.
Speaker:Like you were saying, guilt is just a, a sign.
Speaker:You're not a psychopath.
Speaker:It's a sign that you wish you had unlimited time, energy, and capacity, but
Speaker:you don't, but you still feel, it doesn't stop those feelings from happening.
Speaker:And I, I think
Speaker:It doesn't, and they're not comfortable feelings, don't get me wrong.
Speaker:And do you know what?
Speaker:I wish I had a magic wand that I could wave and nobody ever
Speaker:had to feel shame ever again.
Speaker:But it's a really common, normal human emotion.
Speaker:And it often gets triggered when we change our behavior in a way that
Speaker:kind of slightly unsettles other people and they don't like it, so they
Speaker:might get a bit passive aggressive or a bit whatever, and you get a
Speaker:sideways look or a little comment or, yeah, and it's really uncomfortable.
Speaker:But I think we have to stay really honest and true to ourselves.
Speaker:Like what do we really believe here?
Speaker:Do we believe that we're some evil, horrible person that's
Speaker:done something horrendous?
Speaker:Or have we learn and do we believe that actually there's shame that exists out
Speaker:there in the world, doesn't belong to you or me, but it does a bit triggering.
Speaker:But if we feel it, we share, it doesn't last forever.
Speaker:It passes.
Speaker:And you know what?
Speaker:You'll feel okay, because you took that break or you took
Speaker:that day off or whatever it was.
Speaker:The alternative is we carry on with that old story.
Speaker:We carry on, like you said at the very beginning of this interview,
Speaker:you know, what happens if we don't give ourselves permission?
Speaker:Why?
Speaker:You know how, and we carry on just getting more and more tired, exhausted,
Speaker:stress burnt out, and it it's a road to somewhere very, very bad and difficult.
Speaker:So this is important.
Speaker:It's important that we tolerate those little blips, those
Speaker:little reactions from others.
Speaker:They do settle down and sometimes magical things happen.
Speaker:Like, I love it when I hear from doctors, they say, oh, I, I just went home on
Speaker:time, and then the next day, like four of us went home on time, or you know,
Speaker:well, we all went for lunch together.
Speaker:Or, or I told someone that I'd gone to speak to someone at Practitioner health
Speaker:and then now they've gone to see them and they're feeling a lot better and it starts
Speaker:to spread in a really positive direction.
Speaker:Yeah, in an ideal word, no one would ever feel shame.
Speaker:At all in the real world.
Speaker:We do.
Speaker:And I think sometimes I've tried to either explain away shame so that I
Speaker:don't feel it, so you, you are wrong, and unless you change your mind and
Speaker:you agree with what I've done or whatever, that's not gonna be okay.
Speaker:Or I've tried to do so much work on myself and change my stories
Speaker:that I don't feel shame anymore.
Speaker:I actually think half the time it's going, oh look, there's shame.
Speaker:Yeah.
Speaker:And my shame's been triggered and that's okay.
Speaker:It's not gonna kill me.
Speaker:It's horrible.
Speaker:Don't get me wrong.
Speaker:My shame triggers used to last days to weeks and they were horrendous.
Speaker:Now they last maybe a few minutes to a few hours at the worst.
Speaker:But I like you, I know to notice it, name it, and talk
Speaker:about it with a trusted other.
Speaker:Um, and it does go, and I do realize that, oh, hang on.
Speaker:I'm not a bad person.
Speaker:You're a human being, right?
Speaker:I was reading somewhere that actually if you have a friend that's
Speaker:totally perfect and they've done anything wrong, you are not friends
Speaker:with them for very long, right?
Speaker:Because they're a really, really boring, and b, no.
Speaker:had a friend like that?
Speaker:Sorry, I've never had a
Speaker:you of course, obviously you're Perfect.
Speaker:apart from me.
Speaker:But no, I mean because like they just seem just so good and you're
Speaker:like constantly thinking, oh God, they're so good, aren't they?
Speaker:They're so
Speaker:oh,
Speaker:amazing.
Speaker:Yep.
Speaker:here's me.
Speaker:But they're not right.
Speaker:You know, that is the wonderful thing about being a, a doctor
Speaker:or a high stress professional.
Speaker:You can't be in a job like that without seeing real human, like, behavior.
Speaker:And like, we've all seen it, haven't we?
Speaker:In ourselves and in others.
Speaker:Like, you know, we've all had bad days and not been on our best.
Speaker:And that is the human condition.
Speaker:So again, it's permission to feel whatever you're feeling.
Speaker:It's okay.
Speaker:You know, feel angry, feel shame, feel guilt, feel it's all right.
Speaker:Um, there's different things, little tiny strategies and tips that can help.
Speaker:And that's what's, you know, partly what the book is about.
Speaker:Um, that certain things can help a bit more uncertain with certain
Speaker:feelings, but ultimately it's about it's okay to feel what you're feeling.
Speaker:And it's okay to be human and that's what makes life worth living.
Speaker:But I read a quote the other day saying that burnout is what happens where you
Speaker:try and avoid being human for too long.
Speaker:I like that.
Speaker:Yeah.
Speaker:We often talk about, um, stretching our limits and wonderful questions that
Speaker:can make us think anything is possible.
Speaker:But actually I think it's a balance, isn't it?
Speaker:Between anything is possible and also recognizing our human limits.
Speaker:And we all need rest.
Speaker:We all need, you know, some love and connection and someone telling us
Speaker:it's gonna be all right, you know?
Speaker:We all need food and drink and, um, and we all say and do stuff that
Speaker:we wish we hadn't, and we all make mistakes and we're all gonna have
Speaker:our shame triggered at some point.
Speaker:And I think learning to deal with our shame in a healthy way is one of the
Speaker:most important professional things you can do, and personal things you can
Speaker:do, because as we can see on the world stage, when people's shame is triggered,
Speaker:they behave really, really badly.
Speaker:I don't behave very well When I'm feeling shameful, I try and make it
Speaker:someone else's shameful try, you know, trying to get, do anything to make
Speaker:it so it's not me or, or whatever, and I'm not a very nice person, so,
Speaker:Become like a spiky hedgehog, right?
Speaker:You're lovely and soft on the underbelly, but as soon as you're
Speaker:frame trigger, it's like spiky.
Speaker:It's a big spiky ball.
Speaker:I think that's what's happening in, in healthcare.
Speaker:You know, when people are talking about the, their colleagues who are behaving
Speaker:abysmally, you know, and I'm thinking, gosh, are these the same doctors that
Speaker:I used to know or have you thinking?
Speaker:It's because they're all so overwhelmed and feeling ashamed that they can't
Speaker:do ev everything and feeling really pissed off and defensive and it's just
Speaker:becomes a big spiky ball of spike.
Speaker:Everyone's spiking everybody else rather than just going, let's just
Speaker:talk to each other and admit we're human and see what we can do.
Speaker:And if I'm feeling over responsible for someone else, I am gonna feel really
Speaker:pissed off when they put in boundaries and want to practice self-care.
Speaker:'Cause I will automatically think that impacts on me.
Speaker:Um, and I, I, I see that in a lot of senior healthcare pressures.
Speaker:Boy, I see that in a lot of my family members.
Speaker:They're so over responsible, such a rescuer, they get really annoyed when they
Speaker:see other people making bad decisions.
Speaker:'cause they think, well now I'm gonna have to go and rescue them.
Speaker:No, don't do it.
Speaker:Stay away.
Speaker:That's a big theme that's come out of me from our chat today actually,
Speaker:is around codependency and how we, we so often as, as doctors and caring
Speaker:professionals, will take care of others and that gets unhealthy, right?
Speaker:We're taking responsibility for how they feel, for what they're
Speaker:saying and doing, and it's not ours.
Speaker:It's not our responsibility.
Speaker:It's our responsibility to look after ourselves, to look after our
Speaker:emotional response and our decisions and our choices, not theirs, right?
Speaker:It's like your zone of control, your zone of power, you know, and a lot of
Speaker:this comes down to that permission to, to let go a little bit of what other
Speaker:people are thinking and saying and doing.
Speaker:And I've realized recently that actually people pleasing, someone said this to me,
Speaker:that hit me like a brick between the eyes.
Speaker:People pleasing is not me being nice.
Speaker:It's me trying to control someone else's opinion of me.
Speaker:A hundred percent.
Speaker:on that note, Caroline, let's, um, it's been, you know, there's, there's
Speaker:so much more we can, we can talk about permission and I think one of the things
Speaker:that we have seen is getting a community of people together to explore all this
Speaker:together about like, what is it that you actually need to be able to work at your
Speaker:best, to be able to be who you are, be authentically yourself, whether you think
Speaker:in a neurotypical way or a neurodivergent way, like what is it that I need in order
Speaker:to give my best to work for my patients and for my colleagues and for my team
Speaker:members and all that sort of thing.
Speaker:And getting people together to actually plan it, to connect, to share some of
Speaker:these shame stories we've got going wrong has been incredibly powerful.
Speaker:And that's what we've seen in, in Permission to Thrive our, um, personal
Speaker:development community for doctors.
Speaker:So if you're interested in that, do check out the links in the show notes.
Speaker:But before we go, Caroline, what would your top three tips be?
Speaker:You've written a whole book on this, so I'm asking you to
Speaker:distill it into just three tips.
Speaker:I think, uh, number one, give yourself permission, emphasis on the yourself.
Speaker:Number two, give yourself permission to be you.
Speaker:Emphasis on the you.
Speaker:I'd love to make the third one sound like it fits in with those,
Speaker:but I'm making this up as I go, so I'll tell you what, uh, yeah.
Speaker:Permission not to do things well.
Speaker:to permission To fail.
Speaker:I heard someone once said, um, everyone needs to have something.
Speaker:They're really mediocre at.
Speaker:I was like, brilliant.
Speaker:That really helped me with my tennis.
Speaker:Yeah.
Speaker:But I was like, I've gotta be really good.
Speaker:And I'm like, I'm really not very good, but yay.
Speaker:This is, I'm really good at being mediocre, so I'm still winning.
Speaker:I obviously don't need any therapy or anything about Caroline.
Speaker:no, never crossed my mind
Speaker:Lovely.
Speaker:Right.
Speaker:How can people get hold of your book?
Speaker:How can people find out more about what you do?
Speaker:Caroline?
Speaker:so they can find out about me at joyfuldoctor.com and across social
Speaker:media as the Joyful Doctor, um, and the book is called Permission:
Speaker:How to Feel, heal and Thrive in a Challenging World, and it's available
Speaker:via our website or on amazon now.
Speaker:So thank you so much for being with us, Caroline.
Speaker:That's been really interesting, really helpful for me.
Speaker:And if people are interested, um, if Caroline's work, check out,
Speaker:check out the Permission to Thrive community, you can come and try it out.
Speaker:We have a, um, a money back guarantee if you wanna come and try it.
Speaker:If you don't like it, no worries at all.
Speaker:But honestly, it's been really transformative for,
Speaker:for both of us, hasn't it?
Speaker:And, and the people that are in it.
Speaker:Oh, it's been amazing.
Speaker:And like you said, just that chance to come together with like-minded
Speaker:people, a chance to stop, think about what it is you need.
Speaker:Yeah, absolutely.
Speaker:Do come join us.
Speaker:We'd love to see you there.
Speaker:It's some of our favorite, uh, mornings and evenings of
Speaker:the year, isn't it, Rachel?
Speaker:When we hang out with our Permission to Thrive
Speaker:We do it.
Speaker:One, one thing that I found powerful is because it's in the
Speaker:diary regularly, you've already given yourself permission to do it.
Speaker:You've booked your study, leave you, you, you do it regularly.
Speaker:And I think that for me,
Speaker:Absolutely.
Speaker:Permission's baked
Speaker:baked in permission, 'cause you've, it's in the diary and once it's
Speaker:in the diary, it's in there.
Speaker:So yeah, if you wanna check that out, do um, and, uh, thank you so much for being
Speaker:with us and we'll talk to you again soon.
Speaker:Thank you so much for having me.
Speaker:Thanks for listening.
Speaker:Don't forget, you can get extra bonus episodes and audio courses along with
Speaker:unlimited access to our library of videos and CPD workbooks by joining
Speaker:FrogXtra and FrogXtra Gold, our memberships to help busy professionals
Speaker:like you beat burnout and work happier.
Speaker:Find out more at youarenotafrog.com/members.