Welcome to Close it now, an H Vac sales training podcast with Sam Wakefield.
Speaker AHere we'll build your reputation in residential H Vac sales to be the expert influencer in your market.
Speaker AYou'll get insight into the top minds in the industry as they share their skills and hacks to help you on your journey.
Speaker AThis podcast isn't just about selling more.
Speaker AIt's about understanding your customers needs and building efficiencies behind the scenes so you can sell more but work less while being top of mind when people think H Vac.
Speaker ANow let's get started with your host of the Close it now podcast.
Speaker AThis is Sam Wakefield.
Speaker BAll right, welcome back to the Close It Now H Vac residential sales podcast.
Speaker BMy name is Sam Wakefield.
Speaker BToday we are talking about the single most important thing in sales.
Speaker BIt has to do with the six inches between your ears.
Speaker BIt is your belief, your belief system.
Speaker BThat's what we're talking about today.
Speaker BI have a.
Speaker BThere's real life examples that we're going to talk about of exactly how it changes and how it changes so dramatically, quickly with your sales.
Speaker BIt's just mind boggling.
Speaker BSo that's what we're going to be talking about today.
Speaker BSo stick around.
Speaker BThank you to everyone who's listen.
Speaker BThis podcast is growing like crazy and it's freaking awesome.
Speaker BSo I love that you're part of this community, this growing tribe of enlightened H Vac salespeople.
Speaker BBecause did you know there is a common misconception in our industry that you have to work like a freaking dog.
Speaker BYou got to get in the grind, you got to get in the hustle, you got to do the 80 hour a week thing to make massive income.
Speaker BAnd that's just not true.
Speaker BYou did, you know, you can work less and actually make more and that's what we're talking about.
Speaker BYou can have the family life and you know, stick around for your kids birthday parties and those kind of things.
Speaker BAt the same time, you don't have to disappear for an entire season every year and not ever see your family.
Speaker BAnd so that's a big part of what we're talking about.
Speaker BThere is a way to get in the flow of talking to the right people, having the right conversation, connecting to the right people so your sales increase, but you can still create the life that you want.
Speaker BAnd so that is what this community is all about.
Speaker BWe are breaking the mold of the traditional.
Speaker BYou've got to work your face off to make any decent amount of money.
Speaker BSo thank you for joining us.
Speaker BIf that resonates with you stick around because there's going to be a lot more content like that coming.
Speaker BSo today we're along those lines.
Speaker BWe were talking about belief system.
Speaker BThere's a quote that I absolutely adore.
Speaker BIt's from Henry Ford and I'm sure you've probably heard it before.
Speaker BIf you haven't, this would be the first time.
Speaker BBut it's a famous one.
Speaker BBut it totally applies here.
Speaker BWhether you believe you can or you believe you can't.
Speaker BYou are right.
Speaker BIt all has to do with your belief system.
Speaker BThere's not a single successful person in any type of sales ever who would tell you otherwise.
Speaker BEvery single one will have that would tell you this same conversation.
Speaker BEvery sales trainer on the face of the planet, any coach on the face of the planet.
Speaker BIt all comes down to belief.
Speaker BThe difference.
Speaker BI was joking with somebody recently, but it was not really a joke because I truly believe one of the very best sells movies to get this, to get this concept.
Speaker BBest movies that you can watch is Catch Me if youf can remember that Leonardo DiCaprio in that movie, the.
Speaker BThe whole thing is about, you know, it's.
Speaker BHe's a con man.
Speaker BHe becomes somebody else and gets paid at whatever level that he is, you know, quote unquote impersonating that person.
Speaker BIf it's the airline pilot, if it's the doctor, whatever it is, he did it.
Speaker BAnd the craziest, coolest part is that's based off person.
Speaker BA real true life person.
Speaker BWhen I was in college, I was part of a leadership group that we used to bring in speakers every year for an annual speakers series.
Speaker BAnd the man that actually that movie was based off of, he came and was the speaker one time and it was mind boggling that one that any of this was even possible.
Speaker BYou know, most people, their comment on his talk and just the life he is, excuse me, their comments on the life he led is much more of disbelief that he would have the actual cojones, if you will, the intestinal fortitude, the guts to actually do that, to step into those roles.
Speaker BAnd then he would actually have the guts to just tell people, hey, I'm a doctor when he's not a doctor or I'm the pilot when he's not actually the pilot.
Speaker BBut beyond that, the more important lesson here is he was so convincing because he believed it himself in that moment that everyone else did.
Speaker BAnd there was not even a question of if he knew what he was doing or not.
Speaker BBecause his confidence and his belief was at such a level that it just happened and when we break it down to the bottom line, he was thousands and thousands and thousands, hundreds of thousands of dollars in checks as if he was that.
Speaker BNow let's unpack this a little bit.
Speaker BWhat is the difference between a wildly successful salesperson and a mediocre salesperson in our industry?
Speaker BIs it because they know more details about subheat and subcooling and superhe and airflow and all the details of how the system performs and it's got, oh, it's variable speed action and all of this stuff?
Speaker BAbsolutely not.
Speaker BDo you think it has to do with the fact that, well, maybe they were, you know, came from, they're in a city versus the country?
Speaker BAbsolutely not.
Speaker BDoes it have anything to do with the fact of population density?
Speaker BOr maybe they work for a brand new company or a company that's got a 40 year reputation?
Speaker BAbsolutely not.
Speaker BIt has everything to do with the fact that they walk in belief that they are a great, excellent salesperson.
Speaker BThey believe that they have the solution to people's problems.
Speaker BThey're looking for people who say, you know what, I need someone to solve this for me.
Speaker BAnd they match the client's problem problems with what they offer as a solution and tie it together with a nice little bow that just happens to look like a heating and air system with all of the accessories and all of the duct work solutions and all of that tied in one nice package.
Speaker BDoes this make sense to anybody?
Speaker BRaise your hand if this is making sense to you, because here's what it is.
Speaker BAnd so the real life example, there's a couple of them.
Speaker BI personally live this.
Speaker BI can the times in my life and in my career when I maybe wasn't doing so good.
Speaker BIt had totally to do with my belief system.
Speaker BI would start getting into the comparison game.
Speaker BWell, oh, so and so is selling better than me and all of this is going on.
Speaker BMaybe their situation is different.
Speaker BMaybe all of you know, these things have changed.
Speaker BAnd then what would I do, how I would get out of that?
Speaker BI would say, you know what, I've got to get my state back to a peak state.
Speaker BAs if you're a fan of Tony Robbins.
Speaker BYou know, he talks about peak state performing in that level of okay, how do you capture that peak state?
Speaker BWhat do you need to do to get there?
Speaker BAnd that's kind of like that moment of after you make a sale, how you have that giddy feeling.
Speaker BYou've got that moment of just, oh my gosh, I can conquer the world.
Speaker BSo I would, I would find books or watch a Ted Talk or a podcast, or go have lunch, buy lunch, somebody that I knew was really successful and just let them, you know, let that energy feed off of them and just lift me back up to where I needed to be.
Speaker BAnd then over time, of course, I've learned to be able to.
Speaker BIt's called anchoring.
Speaker BI've learned to be able to even.
Speaker BNo matter what is going on in the world, you become skilled at this because this is how the wildly successful salespeople in our industry, in any industry, industry, this is how wildly successful people always seem to perform at their peak potential when it's needed.
Speaker BSports.
Speaker BPeople in sports, anything, it doesn't matter what you're doing.
Speaker BYou've recognized how you feel emotionally, how you feel with your mindset, your attitude, your level of happiness, all of those things in your physical self, and you can recall it at a moment's notice.
Speaker BAnd by doing that, what happens there is you set everything else in the world that's going on aside.
Speaker BYou're going into this appointment and you say, okay, I am.
Speaker BThe two most powerful words in language is the I am statement.
Speaker BBecause that you're literally saying whatever you say after that, you're becoming so.
Speaker BI am a closer.
Speaker BI am a top performer.
Speaker BI am whatever you need to overcome.
Speaker BI am the top salesperson in my company.
Speaker BI am the person who always serves others.
Speaker BI am the person who brings home the big checks.
Speaker BWhatever you need to say there.
Speaker BBut talk to yourself.
Speaker BTalk out loud to yourself, because you've got to get the belief into yourself, because it's not just enough to think it.
Speaker BAs you're speaking the words out loud, you hear it in your mind, and it goes down into your subconscious because you're programming yourself to be.
Speaker BThat's exactly what he did in the movie.
Speaker BHe's like, hey, I'm a doctor.
Speaker BOkay, he's a doctor.
Speaker BI'm a pilot.
Speaker BOkay, he's the pilot.
Speaker BAnd so a great, great example, a friend of mine, she was having one of the worst slumps I've seen in probably in years.
Speaker BAnd I love this answer.
Speaker BShe's a rock star.
Speaker BEverybody knows.
Speaker BShe's got all the skills and the personality to just crush it.
Speaker BHaving a horrible slump just yesterday.
Speaker BCloses three huge deals in the same day.
Speaker BJust boom, boom, boom.
Speaker BI called her up and I asked her, what changed?
Speaker BWhat's different?
Speaker BAnd she says, I got a new pair of boots and new earrings.
Speaker BAnd I was like, oh, my gosh, that's the perfect woman answer.
Speaker BBut at the same time, that is the perfect answer.
Speaker BAnd here's why.
Speaker BBecause it has to do with confidence, which feeds to belief.
Speaker BIt puts you in that moment of I can accomplish anything that I set my mind to.
Speaker BI can accomplish whatever I want.
Speaker BAnd with that, that is so perfect because now she's proven it and so there's no more excuses of, okay, I can't this.
Speaker BBecause you can.
Speaker BIf you do it once, you can do it anytime.
Speaker BAnd so that happened.
Speaker BAnd I know that's a, you know, example with a female.
Speaker BAnd most of my listeners I know are of course going to be.
Speaker BOr men.
Speaker BRight?
Speaker BYou know, we're guys, we're out there doing the thing with our, you know, in our, in our job, in our position, but it's the same thing for us.
Speaker BHow many times has it been when say you've got a haircut or you, you get a new shirt, you get a new truck, you buy a watch, whatever, you get a new motorcycle, whatever the thing is, and you feel like you're on top of the freaking world.
Speaker BThere's nothing that I could do right now that would fail.
Speaker BIt has nothing to do with any outside circumstances that have changed.
Speaker BIt has everything to do with how your attitude is.
Speaker BAnd you know, at that moment, you pick up the phone, you could literally, because we're achievers, you are sales freaking professionals, you dock dominate your market.
Speaker BYou know, in that moment, it doesn't matter who you're talking to, you pick up the phone, they're buying from you.
Speaker BOr it's like when you're on call and you go out to a House at 9 o' clock at night on a Friday night, and they've scheduled that, you know for a freaking fact, you're not leaving the house until you get a signature.
Speaker BAnd that's how I roll.
Speaker BAnd I know that's how you roll too, because.
Speaker BAnd what, what happens?
Speaker BYou always get a fre.
Speaker BIf they're having me out at this time of night, I'm getting a signature no matter what.
Speaker BWell, what would happen if you were able to get into that mindset?
Speaker BEvery single time you walk into a house, all of this ties together.
Speaker BIt has to do with the belief that I'm going in to sell this.
Speaker BI see the close from the beginning.
Speaker BI see closing it now on the spot before I even get there.
Speaker BAnd when that happens, everything just breaks loose for you.
Speaker BAnd this may sound a little hoodoo voodoo for you, but it has to do with visualizing the outcome and then the belief that it's going to happen.
Speaker BThe belief that you are going to close every Single job you walk into that is closable, you're going to do it.
Speaker BAnd before you even get there, you are walking in the energy of the close.
Speaker BThat's why they say the best time to make a sale is right after you make a sale.
Speaker BBecause you're already in that peak state.
Speaker BYou've just made the sale, your energy is right, you're happy, you're like, boom, let's do it again.
Speaker BBoom, let's do it again.
Speaker BBoom, let's do it again.
Speaker BYou just continue to crush it.
Speaker BWhen you're on that streak and when you're on that hot streak, it has nothing to do with the quality of leads you're getting.
Speaker BIt has nothing to do with any outside circumstance.
Speaker BHas everything to do with what's going on in your head.
Speaker BSo the message here is get out of your own way.
Speaker BGet out of your own freaking way and just believe that you are that person who is a closer.
Speaker BYou are the salesperson who is going to bring massive, so much massive value to this client that they, hands down, will choose you above anybody else.
Speaker BIt has nothing to do with the price.
Speaker BYou know, I was talking to a guy that I met recently, a new friend of mine.
Speaker BHe was saying that they are typically about 30% more expensive than their nearest competition on every single project that he quotes.
Speaker BAnd he's crushing it.
Speaker BHe's just killing.
Speaker BHas nothing to do about the price.
Speaker BIt has everything to do with one.
Speaker BHe knows that.
Speaker BHe's been.
Speaker BHe can do that.
Speaker BHe's been doing it for a long time.
Speaker BHe also knows that no other company brings value like he brings value.
Speaker BThey don't do the same things when you do more.
Speaker BWhen you provide more value than everybody else.
Speaker BYou can charge more than everybody else, and it's okay, and people will happily pay you for it.
Speaker BBecause people are not paying for the difference in a carrier and a train and a Goodman and a Rheem and American Standard or whatever it is.
Speaker BThey're not paying for the difference in one of those.
Speaker BThey're not paying for, you know, the big company, the little company.
Speaker BIt doesn't matter.
Speaker BWhat they're paying for is, at the end of the day, you've shown up with enough confidence and enough belief that you're going to solve their problems without a shadow of a doubt.
Speaker BAnd they know that when you're done, their problems are going to get solved.
Speaker BIt doesn't matter what the price is because they are ready to be done with the problems they have.
Speaker BIf it's a say, it's a System that's down, say it's a bedroom, that it's too hot, that's too cold.
Speaker BThey know at the end of the day you're going to to fix those problems.
Speaker BAnd they will write you a check without question.
Speaker BBecause everyone else they talk to has been, oh, well, you know, I think this might work, or there's some sense that they don't have the full solution.
Speaker BSo that's why when you're in a house, you have to offer the full solution, because there's nothing to compare to now.
Speaker BThere's nothing to compare to your belief and your confidence that you have the solution for their problems.
Speaker BHere's your homework, and here's where it gets real.
Speaker BIf you're going to show up with that type of belief system, then you sure as heck better know what you're doing.
Speaker BI mean, there's a lot that can be faked with confidence, but you better know how to fix the problem.
Speaker BSo it puts it a little bit back on you to study and know your craft.
Speaker BYou know, we have to be experts in so many things when we go in these houses.
Speaker BAm I saying you have to be a technician and diagnose stuff?
Speaker BNo.
Speaker BAm I saying that you have to have a really good handle on maybe some building science, have to know how airflow works, know how temperatures operate in the house, have to be able to listen between the lines to hear what they're really telling you.
Speaker BListen between the lines to hear what the problems really are.
Speaker BThey might say they have maybe a temperature problem.
Speaker BAnd at the end of the day, it has nothing to do with that.
Speaker BIt has to do with the fact that, oh, well, gosh, you added that huge fish tank to your house about the same time you started having air conditioner problems.
Speaker BLet's talk about some humidity issues.
Speaker BSo listening between the lines to figure those kind of things out is really what we have to do.
Speaker BSo it's on us to be experts.
Speaker BAbsolutely.
Speaker BBe an expert.
Speaker BI am no way saying you don't have to learn your craft.
Speaker BBut what I am saying is show up.
Speaker BShow up at u times 10.
Speaker BShow up in your potential.
Speaker BShow up with the belief that you are the expert in the house, in the town you're in, in the city you're in.
Speaker BAnd with that belief and confidence, it conveys confidence to them that you know how to solve their problems.
Speaker BYes.
Speaker BSo that is my message today.
Speaker BHave work on your belief first.
Speaker BWork on the belief that you know how to fix their problems.
Speaker BYou're certain of the solutions, you're certain of your ability to solve their problems.
Speaker BAnd when you believe in yourself, you are that top level salesperson, you are that top level comfort consultant, you're the top level closer in your company.
Speaker BYou are the top level of premium H Vac sales reps in the country.
Speaker BWhen you believe that you're the top, you will become that.
Speaker BIt has to do with your belief system because there really is.
Speaker BAnd ask any top person, they'll tell you there's no difference in the skills that they have versus someone else, but there is a difference in how much they believe that they are that person versus someone else.
Speaker BSo that is my message today.
Speaker BIf you got some value from this, share it with somebody.
Speaker BShare it with your team.
Speaker BShare it with somebody that you know that needs a boost in their confidence, somebody that needs some belief in their self.
Speaker BSomebody that needs to pour some belief down into their soul.
Speaker BBecause you can do this.
Speaker BI see greatness in you.
Speaker BYou have the ability to do it, if you will, believe that you can.
Speaker BSo check out our go to CloseItNow.net, check out our Facebook group, CloseIt now and join the community.
Speaker BWe're putting together a group of top performers who are achievers who want to work less, earn more and dominate your market.
Speaker BAnd yeah, so thanks for listening today.
Speaker BI am so stoked that you are a part of this movement.
Speaker BThis is such a new movement.
Speaker BPersonal growth in our industry is something that has been ignored for too long.
Speaker BBecome a person worth buying from.
Speaker BAnd when you become that person, your sales numbers will increase.
Speaker BThe level of people who call you will increase and the number of people that call you so you don't have to chase the leads anymore.
Speaker BThey start coming to you because you become that person.
Speaker BThis is the new way of doing in home sales and so I'm so thankful.
Speaker BPart of this, part of this flow, part of this movement.
Speaker BAnd I will, yeah, share this with somebody.
Speaker BI will talk to you again soon.
Speaker AThanks for listening to Close it now with Sam Wakefield.
Speaker ASubscribe to the podcast now so you're first to hear new episodes.
Speaker AJam packed with actionable tools and tips to make you the top H Vac professional in your market.
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