Hey, my name's Mike and you're listening to Lone Wolf Unleashed, the podcast where I
Speaker:help you switch off sooner and live larger by building effective systems.
Speaker:Today we're talking about accountability. I know, really uncomfortable.
Speaker:So there's three different types of accountability I'm going to be walking
Speaker:through today. And I know it's a very uncomfortable
Speaker:topic because people don't like. People don't like accountability.
Speaker:They think it's a roadblock. It means that there's
Speaker:a quote, unquote lack of freedom or lack of choice.
Speaker:But what accountability is, is basically following through on the thing that
Speaker:you said that you were gonna do and making sure that you're doing
Speaker:it right. And this can be really hard as a solo operator
Speaker:because you have so many things to do
Speaker:and things slip through the gaps. I'm facing this
Speaker:at the moment. You know, I'm currently recording this at 6:30 in morning
Speaker:because I'm preparing for an event and I've got a few things on
Speaker:and I'm going through those. I feel like I'm at the peak of those ebbs
Speaker:and flows that you sort of have. And it's not a forever thing,
Speaker:obviously, which is great because, you know, I try to set good
Speaker:boundaries. But there comes a point where when you're working
Speaker:on your business, it's really hard to stay working on
Speaker:your business and not go back into working in your business.
Speaker:The first accountability that we're looking at here is implementation
Speaker:accountability. So did you actually finish
Speaker:building it or did you stop 80% and move on to the next shiny thing?
Speaker:So I have a little bit of a shiny object syndrome. I love the next
Speaker:new thing. I love it. I'm very good at quick starting,
Speaker:so I love new things. It's very difficult for me to
Speaker:follow through on working on things in my own business, which is,
Speaker:which is a bit of a paradox sometimes. But I do have
Speaker:good people around me that sort of push me to be working on the right
Speaker:things. And I've surrounded myself with those people because I know what I'm like.
Speaker:For most solo operators, you have a folder of partially completed
Speaker:systems. There's that automation that's missing the error handling or
Speaker:the procedure that's missing the last three steps, or the dashboard
Speaker:that's missing half the data sources. You think it's a really good idea at
Speaker:the time, but the problem is, is if you don't implement
Speaker:and you don't implement in full, then you're missing out
Speaker:on the benefits of that implementation. It's not just about
Speaker:getting the Little bit of benefit and going,
Speaker:oh, that must be good enough. No, we need to make sure that
Speaker:it's working like a well oiled machine. What do you
Speaker:need? You need someone who is asking, is it done
Speaker:or has it done enough that you abandon it? The problem here as
Speaker:well with implementation accountability is a lot of people just don't
Speaker:know where to even start. What processes should I be
Speaker:developing? What procedures do I need to have in place?
Speaker:What templates are going to be most beneficial? All
Speaker:those things. It's a project. And if you're not used to
Speaker:managing projects, it can be really daunting to have to break all of
Speaker:this down into the, into the little pieces, all the little things that need to
Speaker:be done. And this is what I help people with, is understanding what
Speaker:the process is, breaking it down into its little pieces, figuring
Speaker:out the things that need to be developed out and then making sure
Speaker:that those things go and get developed.
Speaker:So the usage accountability is the second accountability. So are
Speaker:you actually using the system you build or are you just pretending that it
Speaker:exists? This is where a lot of systems die. It's because
Speaker:you built it, you know it works. But it's Tuesday morning, you're behind and
Speaker:the old manual way is right there in front of you. It's just easier.
Speaker:You know, people, human beings love, you know, I
Speaker:say this a lot, they're like water. Human beings are like water.
Speaker:They follow the path of least resistance. If it's easy, they will just do what's
Speaker:easy. Which is why one of the main questions that I ask these days when
Speaker:I'm doing projects is how do we make this easy?
Speaker:People aren't going to follow convoluted ways of doing things
Speaker:when the easy old way, the old
Speaker:inefficient way of doing it is right there. Practice makes
Speaker:perfect. When you're doing an implementation, you've got it and you've done
Speaker:it and now you're starting to use a system you've built. It is a new
Speaker:way of, you know, there's new neural pathways that need to be developed. You
Speaker:have to practice it. You have to practice it. You need someone
Speaker:checking. Show me the last five times you use this.
Speaker:I'll wait. Just show me,
Speaker:show me the runs that you did. Show me how it was working for you.
Speaker:Why did you implement it if you're not going to use it? That's the
Speaker:question. I thought that we agreed
Speaker:that you were going to save five hours a week by doing
Speaker:this thing, but you're not doing it this way. Why have you
Speaker:Decided to do that. I've got an event coming up. The promise out of that
Speaker:is that people are going to get 10 hours a week back in 90 days.
Speaker:They're not going to do that naturally. They're going to go to the workshop, they're
Speaker:going to get something out of it, they're going to learn something. But implementation is
Speaker:the hardest part. They're not going to get the 10 hours a week
Speaker:back in 90 days because they don't want to implement it.
Speaker:It's hard. It's really hard to implement it. They can see
Speaker:what needs to be done, but it's really hard. The key thing
Speaker:here is that after that event, after they have their roadmap, is that
Speaker:they have someone around them who can ask the questions about how
Speaker:you going with that? Can I help you with that? What are you stuck on?
Speaker:What are you roadblocked on? How do we move this forward?
Speaker:Then? The third one is the optimization, accountability. So
Speaker:is the system serving you or are you now serving the
Speaker:system? Okay, so systems can drift from helpful to
Speaker:burdensome without you noticing. It can happen slowly over time. You know that
Speaker:weekly report that you set up, maybe it hasn't changed the decision in
Speaker:six months or the approval workflow, not that you
Speaker:might have that in your business because you're solo operator, but it creates more
Speaker:delays than it prevents or it's not managing the risk like you thought it
Speaker:was going to be. In some ways, implementing systems
Speaker:is sometimes like marketing in that you're testing and seeing. Maybe
Speaker:there's some things that some things on the periphery or edge cases that we didn't
Speaker:consider when we implement. So this is learning over time. So
Speaker:are we optimizing it? Are we killing the things that are not
Speaker:doing what we thought they were going to do? We don't want to just keep
Speaker:running on this treadmill. We want to make improvement, we want to make progress.
Speaker:So you need someone asking, does this still matter or are we just doing it
Speaker:because we started doing it? A little bit of a silly question, but
Speaker:you're probably listening to this. Having come from corporate, this is where they end up,
Speaker:right? Look, we just started doing it or this churn in the business
Speaker:and you step into a role, why are we doing this?
Speaker:Oh, so and so. Who's worked here for 15 years was doing it, so it
Speaker:must be important. Not always.
Speaker:So what kind of accountability do you need? I want to make this easy. Right?
Speaker:So again asking the question, how do we make this easy? How do we make
Speaker:accountability easy? It can be uncomfortable, but how do we
Speaker:make it easy? Here's what doesn't work.
Speaker:Hiring a coach that asks about your feelings. I ask how
Speaker:people are. Obviously I'm nice. I feel
Speaker:like I'm a good guy. I have people who tell me I'm a nice
Speaker:guy, but I am fairly direct in my communication style. Right? What we
Speaker:don't need is someone who just asks about how you're feeling. Or joining
Speaker:a mastermind where everyone's too polite to call out your bad
Speaker:behavior. Or reading another productivity book and
Speaker:promising yourself you'll be different this time. None of that works.
Speaker:Here's what works. A group of people who are
Speaker:going through the same thing, who've been there, asking the
Speaker:uncomfortable questions because they know exactly how you're lying to yourself.
Speaker:Okay? They're in the same position you are. I'm in the same position you are.
Speaker:Okay? I'm building up a business and I'm wanting to stay solo
Speaker:for as long as possible. You know, what are the questions? You said
Speaker:you'd implement that three weeks ago. What happened? Oh, I just got too
Speaker:busy. No. Well, where is it in your calendar that you're going to be working
Speaker:on it? Oh, I'm stuck here. Okay, let's think
Speaker:about how we're going to solve that problem. There might be more questions,
Speaker:like walk me through the last time you used the system.
Speaker:So you might be really excited, you know, you might go, hey, I've just
Speaker:built this automation for my CRM and I'm really happy with what I've
Speaker:achieved. Okay, great, show us in four weeks time, we'll go, hey,
Speaker:you built that thing, how's it working for you? Is it still working? Because
Speaker:we, you know, we can ride that high of having achieved
Speaker:something, but we want to make sure that it's still embedded four weeks later,
Speaker:four months later, sometimes four years later. Is the system serving
Speaker:your life goals or is it just keeping you busy? Remember why you started your
Speaker:business. Freedom and flexibility. So you keep telling
Speaker:yourself, right? I'm good at what I do. I'm better than my corporate mates. I
Speaker:can go and start a business now. I'm working 70 hours a week.
Speaker:What am I doing? Is the system serving your life goals?
Speaker:And then what would happen if you just stopped doing this
Speaker:entirely? Okay, we get caught up in doing the things.
Speaker:What if we just stopped? And I ask this question a lot, people look at
Speaker:me just like I'm a complete idiot because
Speaker:they've never really thought about just stopping it, you know, And I love eliminating
Speaker:things. If it's not adding value let's get rid of it.
Speaker:So there's no judgment, there's no sympathy. It's just,
Speaker:here's what I see and what are you going to do about it? And then
Speaker:helping you sort of carve out that time so that you can actually
Speaker:work on those things. This is how systems accountability works. It's not
Speaker:complicated. You need three things. They figured this out in software
Speaker:development as well, right? They've got things like Agile and Scrum and all these
Speaker:sorts of things. And the whole thing is that you're regularly checking in.
Speaker:We're having people work to a plan. Are they working to the
Speaker:plan? Is there something they're stuck on? Is there something that they run into that
Speaker:they can't solve themselves? So here's what we need.
Speaker:Regular check ins. Not when you feel like it. It's
Speaker:scheduled. Someone expecting to hear, here's what I
Speaker:said I'd do, here's what I actually did, here's why there's a gap.
Speaker:Hey, I said I was going to work on this thing. I run into this
Speaker:roadblock. I actually don't know how to do this specific part. Can we figure this?
Speaker:The second one is peer pressure, the good kind. Okay.
Speaker:Although, you know, for some people building systems is like a drug,
Speaker:right? So other people are implementing similar
Speaker:systems to you. So when everyone is going through, your
Speaker:excuses sound hollow, even to you. And then there's the third
Speaker:one, which is the public commitment.
Speaker:I'm automating my invoice. Follow up by Friday. You're
Speaker:verbalizing a goal. And my goal is to have
Speaker:it so each person's goals and the things that they
Speaker:say attract so we know to ask about them.
Speaker:It's the lone wolf accountability system.
Speaker:Verbalizing it hits different than what it's said in front of people who remember
Speaker:that you said it. You're not just talking to a mate at barbecue. Oh yeah,
Speaker:I'm going to do that by Friday. There's no follow up. It's empty.
Speaker:Because there's not going to be any accountability for
Speaker:that. The magic isn't in the complexity, it's in
Speaker:having nowhere to hide. This is what I'm doing in my lone Wolfpack.
Speaker:So the Wolfpack is systems accountability for solo operators.
Speaker:And look, I could sell you another course on building systems. I could
Speaker:give you templates, frameworks, you know, more stuff
Speaker:that you'll save, that you'll never use. You can have all
Speaker:the knowledge in the world and it will mean nothing if
Speaker:you don't have accountability in implementing it. So
Speaker:the Wolfpack is Coming. I've literally just been building it this
Speaker:week. I am going to be launching it at my event
Speaker:on Friday 5th December in Brisbane. I have a couple spots
Speaker:left to that if you want to come. It is free for the whole day.
Speaker:You can find the link to register on my website. So the
Speaker:Wolfpack is not going to be about the weekly implementation. The
Speaker:Wolfpack is not a mastermind, okay? It's not a coaching program. There are going to
Speaker:be knowledge components in it. But the primary purpose
Speaker:is this weekly implementation calls where you
Speaker:will commit to specific actions. A group of people who will
Speaker:notice if you go quiet. Shared templates for the
Speaker:systems that matter monthly. Hot seats. So
Speaker:here's my problem. Tell me where I'm being an idiot. Everyone has
Speaker:blind spots, so we can help cover each other in those
Speaker:things with our different expertise. And then
Speaker:there's access to people who are building similar businesses who understand why you're doing
Speaker:this without a team. Being in and around other people who are similar to you,
Speaker:maybe who are even just a little bit ahead of you, is really, really
Speaker:important in that motivation and being able to get
Speaker:unstuck from where you're stuck. What's the promise?
Speaker:We keep you accountable to the systems that give you your life back. Okay? Not
Speaker:more systems, not more fancier systems. Just. Are you
Speaker:using the ones you've got? Are you implementing? Well, how do we make sure that
Speaker:this is going to get used? The pack is coming and I will announce
Speaker:that in the next episode properly about where you can
Speaker:sign up to do that. This isn't for everyone, you know. If you. If you
Speaker:want someone to make you feel good about your lack of progress, this isn't it.
Speaker:Okay? If you need a guru to worship, look somewhere else. I'm not your guru.
Speaker:If you're happy being busy instead of effective, just keep scrolling.
Speaker:My goal is to not be busy. Everyone's busy.
Speaker:Everyone's got things. My goal is not to be busy. So if
Speaker:you're tired of building systems you don't use, automating things you'll never
Speaker:stick with, or lying to yourself about getting to it next
Speaker:week, this might be the exact thing
Speaker:that you need. So I'll be sharing more about that later.
Speaker:But I want you to challenge yourself this coming week.
Speaker:What are the things that I said I was going to be doing in my
Speaker:business, working on my business that I've not
Speaker:done? Have you got a list written down somewhere? It can be simple, can be
Speaker:on a piece of paper, it can be on a sauna board, whatever it is.
Speaker:Go and have a look at it, write the things down, and then commit to
Speaker:doing one of those things by the end of next week. I know
Speaker:you're busy. Give yourself a little bit of time. Black out your calendar a little
Speaker:bit. Carve out that time to work on those things so you can go
Speaker:and achieve the things that you said you were going to do. That's it for
Speaker:this week. I want to thank you so much for joining me today. You could
Speaker:have been doing so many other things other than listening to this podcast, and for
Speaker:that, I want to thank you for. For you and your time, and I'll see
Speaker:you in a fortnight.