If you design home extensions, I bet you have hit a
Jon Clayton:structural problem or two in your time.
Jon Clayton:In this episode, you'll learn common structural design
Jon Clayton:pitfalls, how to avoid them.
Jon Clayton:How to limit spiraling structural costs and stick around to the end where our
Jon Clayton:guest shares what to expect from a good structural engineering service.
Jon Clayton:Welcome to Architecture Business Club, the show that helps you build
Jon Clayton:a better business in architecture so you can enjoy more freedom,
Jon Clayton:flexibility, and fulfillment.
Jon Clayton:I'm your host, John Clayton, and if you're joining us for the first time, don't
Jon Clayton:forget to hit the follow or subscribe button so you never miss another episode.
Jon Clayton:We're joined by Sam Dean.
Jon Clayton:He started out as a material scientist and structural engineer, spent a year in
Jon Clayton:the nuclear industry, then teamed up with his good friend Chris Porthouse to start
Jon Clayton:porthouse Dean structural engineering.
Jon Clayton:Sam then got hooked on building business systems and automations.
Jon Clayton:To cut out the boring stuff and let his team do much better work.
Jon Clayton:And when he is not solving process problems, he's cycling to work,
Jon Clayton:playing and watching football or baking crusty bread and homemade pizzas,
Jon Clayton:which is actually making me feel really hungry, just thinking about it.
Jon Clayton:So to connect with Sam, you can email him directly at sam@porthousedean.co uk.
Jon Clayton:So Sam, We are gonna talk about, um, common structural design pitfalls
Jon Clayton:and, and how we can avoid them.
Jon Clayton:Groundworks, I think is the best place to start really, isn't it?
Jon Clayton:So what, what do you find often gets overlooked when it
Jon Clayton:comes to ground conditions?
Sam Dean:Well, everything really, because you don't know what's there until you put
Sam Dean:your spade in the ground most of the time.
Sam Dean:Uh, you can have a guess and most people, you know, if they've worked
Sam Dean:on, projects in the local area, they'll be able to have a stab.
Sam Dean:But you ultimately do not know until you've put a spade in the ground,
Sam Dean:the, the ground can even change from one side of the site to another.
Sam Dean:So there's even a debate about, you know, if you were to do intrusive
Sam Dean:investigations, trial pits or something like that, how many do you need
Sam Dean:to do to have absolute certainty?
Sam Dean:I think it comes down to, uh, an appetite for risk in some ways, because, you know,
Sam Dean:if you want to do upfront investigation to limit your risk, it costs.
Sam Dean:A lot of people, they're not probably prepared to pay that cost.
Sam Dean:It's not something that maybe the architects will feed to them, particularly
Sam Dean:on the projects that we work on, such as a single story extension.
Sam Dean:You wouldn't expect to have borehole rigs and, you know, these extensive,
Sam Dean:uh, geotechnical surveys done in order to establish the ground
Sam Dean:conditions on sites like that.
Sam Dean:So what usually happens is that the builder gets to site, they start the work.
Sam Dean:Presumably they'll allow for some contingency in their, in their quote,
Sam Dean:uh, and they'll get to site, they'll put the spade in the ground and they'll
Sam Dean:go, whoa, this is, this isn't right.
Sam Dean:Or they'll usually, what what happens is they'll find clay.
Sam Dean:That's the, the, the big one.
Sam Dean:Um, and when there's clay, usually that prompts, um, a building control
Sam Dean:officer to say, whoa, hold on a minute.
Sam Dean:Um, and then you, there needs to be an investigation.
Sam Dean:You need to establish whether there's any trees nearby and things like that.
Sam Dean:So all that kind of part of the process, um, can really add to a
Sam Dean:lot of stress when it comes to the homeowner undertaking their project.
Sam Dean:Um, the builder starts talking about, you know, sometimes extra costs in the
Sam Dean:sort of tens of thousands of pounds for what goes on below the ground.
Sam Dean:And, uh, having to dig, for example, um, very deep trenches.
Sam Dean:You know, sometimes they need to go a couple of meters deep.
Sam Dean:And then after that point you're talking about piled
Sam Dean:foundations for things like that.
Sam Dean:So it's, that is a real tricky one.
Sam Dean:We've worked on some projects where, you know, there's been a huge tree almost
Sam Dean:immediately adjacent to the extension.
Sam Dean:It would be, helpful to, to consider that right from the early stages, you know,
Sam Dean:and, and, and, and maybe try to eliminate some of that uncertainty, knowing if
Sam Dean:there are large trees on the site that this could really impact the scheme.
Sam Dean:So maybe there are certain instances, particularly when there are trees nearby,
Sam Dean:large ones, we're not talking about sort of like two and a half meter shrubs,
Sam Dean:cherry trees and things like that.
Sam Dean:But anything where it gets sort of up to about 10 meters or
Sam Dean:over, you know, you, you've.
Sam Dean:Maybe, maybe even a little bit less than that actually.
Sam Dean:And within probably 20 meters of the, of an extension or something like that,
Sam Dean:that might be a point where you go, maybe this is worth the customer's time, uh,
Sam Dean:to, to do some exploratory works if they are price sensitive, if it calls into
Sam Dean:question the viability of the project.
Sam Dean:That's, uh, can be a real sticking point.
Sam Dean:The one thing that we have at the moment, which we're rolling out on our projects
Sam Dean:is we have like a, a geological report, which is a desktop report based on
Sam Dean:British geological, uh, borehole records.
Sam Dean:it's never gonna tell you exactly what's there.
Sam Dean:Like I said, you don't know whether until you put the spade in the ground,
Sam Dean:but it's, uh, it aggregates that data from the bore holes and it predicts
Sam Dean:the likelihood of there being such things as clay and things like that.
Sam Dean:So it's a bit of a red flag, um, in, in those kinds of
Sam Dean:instances, which can, can help.
Sam Dean:And it's low cost as well, so,
Jon Clayton:Oh, well that's good.
Jon Clayton:That's good to know.
Jon Clayton:So, um, you mentioned there that there is.
Jon Clayton:Potential for different ground conditions, even within a fairly small area.
Jon Clayton:So even within the, the same site itself that we could have,
Jon Clayton:um, differing conditions in the ground in a relatively small area.
Jon Clayton:Clay, you mentioned there was something that was, potentially a big issue in
Jon Clayton:terms of kind of the type of foundations that would need to be specified,
Jon Clayton:how deep they might need to go.
Jon Clayton:And you also mentioned there about the presence of trees.
Jon Clayton:Um, I mean, I suppose the obvious thing there is, at least with the trees, that
Jon Clayton:we, we do see them above the ground.
Jon Clayton:I think we can probably safely say that not every single designer, um, will let
Jon Clayton:the engineers know about the presence of the trees and depending on the type
Jon Clayton:of service that's provided and when they're appointed, that, that could
Jon Clayton:be quite problematic, couldn't it?
Jon Clayton:If you've been, you know, instructed to provide some calculations for an
Jon Clayton:extension project and, um, maybe you've not been given all the information
Jon Clayton:about the site and not been told about the presence of, um, a big oak tree or
Jon Clayton:something in the garden, you know, a few meters away from the extension site.
Sam Dean:Yeah, that's right.
Sam Dean:Um, I'll give you an example that we had recently where, uh, there was a
Sam Dean:tree a couple of meters away, two or three meters away from the extension.
Sam Dean:It emerged that there was a tree, um, something like, I don't know.
Sam Dean:Maybe 15, 20 meters high, and it was only a few meters away from this extension.
Sam Dean:Whether that's clay or not in that situation, that really at an early
Sam Dean:stage should be considered when it comes to actually designing the extension.
Sam Dean:I think because if, if, if the drawings get to us and everything's gone through
Sam Dean:planning and all the rest of it, what, uh, as engineers, what are we actually
Sam Dean:gonna do that's gonna help that situation?
Sam Dean:there's not really a lot we can do.
Sam Dean:That's a really tricky one because it's gone so far down the line that
Sam Dean:it's so hard to change course and whatever the outcome really of that
Sam Dean:situation, it's gonna cause distress
Sam Dean:For the, for the customer.
Sam Dean:Clay obviously exacerbates that, but from our angle, and this is why we're
Sam Dean:including the geological reports.
Sam Dean:If you are looking at a tree 10 meters away, you're probably really
Sam Dean:only gonna be concerned about that if you know that there's a,
Sam Dean:a likelihood of there being clay.
Sam Dean:And that's why those geological reports help because it, it
Sam Dean:gives us that trigger to go.
Sam Dean:'cause we can actually judge looking at, um, a lot of the
Sam Dean:time looking at Google Maps.
Sam Dean:You know, we can go on and have a look at the images of the site.
Sam Dean:Usually they're three dimensional, if you're lucky, in, in, in
Sam Dean:a lot of, um, rural areas.
Sam Dean:It's still grainy and they've not really got a lot of detail, but in some of
Sam Dean:them you can get a 3D elevation, you can go, oh wow, that's a bit of a whopper.
Sam Dean:You know?
Sam Dean:We can do that investigation, but we would probably only usually do that
Sam Dean:when, when we've got that trigger, which is usually clay, if that makes sense.
Jon Clayton:So say there's a tree that's been removed in the last year,
Jon Clayton:depending on the type of tree and the type of soil, could that still potentially
Jon Clayton:have a, an impact on the, foundation design for a home extension, even
Jon Clayton:though it's been removed from the site?
Jon Clayton:Mm-hmm.
Sam Dean:comes out to be prohibitive.
Sam Dean:And so the builder will say, well, I'll remove the tree.
Sam Dean:And you say, well, it, it doesn't quite work like that because the reason why
Sam Dean:clay is a problem is, uh, with trees is because of a process known as desiccation,
Sam Dean:which is essentially another way of saying the drying out of the clay.
Sam Dean:Think of like desert plains where you see all the cracking of the ground.
Sam Dean:That's because of desiccation where it all starts to, unravel.
Sam Dean:So what happens is when you remove the tree, you've got, um, the root
Sam Dean:system has been extracting water from that clay for a number of years.
Sam Dean:And so that clay has a lower moisture content relative to
Sam Dean:the, uh, surrounding clay.
Sam Dean:And it takes up to three years for that clay to actually normalize.
Jon Clayton:Wow.
Sam Dean:So you, you say to people, you can move, remove the tree, but it doesn't
Sam Dean:affect the requirements until, uh, you know, the three year mark probably at
Sam Dean:least, uh, after you've removed the tree.
Jon Clayton:That's quite surprising.
Jon Clayton:Yeah.
Jon Clayton:I'm glad I asked the question now.
Sam Dean:Yeah.
Sam Dean:It's a good one.
Sam Dean:Yeah.
Jon Clayton:So thinking more about some of the, the pitfalls when it comes to
Jon Clayton:maybe the, the interior of, say a home extension renovation project, down stands
Jon Clayton:in ceilings is something that I imagine that comes up as an issue quite often.
Jon Clayton:What are your thoughts on that from a structure engineer's perspective?
Sam Dean:It can be useful to know if the client expects a downand.
Sam Dean:Um, sometimes there's, uh, there can be a trade off u usually people
Sam Dean:don't want down stands, they don't want to see a beam in the ceiling.
Sam Dean:They want a flush ceiling.
Sam Dean:Um, and so we try to design for that kind of as a default.
Sam Dean:It's rare that somebody would go, oh, I, I'd rather have a, you know, a,
Sam Dean:a down, a down stand in the ceiling.
Sam Dean:So we do try to optimize for that.
Sam Dean:But if, if there was a downand expected, you could potentially get away with a
Sam Dean:lighter weight steel in certain instances.
Sam Dean:you're probably not gonna get savings by having a downturn most of the time.
Sam Dean:It's only in certain specific instances.
Sam Dean:So really what what happens is when people come to us, builders or
Sam Dean:such, like where do I put the beam?
Sam Dean:Because we don't really say where exactly the beam goes.
Sam Dean:And I think that's messes with people's minds a little bit that, you know,
Sam Dean:like, you are the engineer, why are you not telling me where the beam goes?
Sam Dean:And, and the answer usually is, it doesn't really matter
Sam Dean:in the context of our design.
Sam Dean:So our design is valid whether the beam is lower or higher.
Sam Dean:So you can do either, That is a discussion really, which needs to take place between
Sam Dean:the homeowner, the architect, and the builder in, in my point of view because it
Sam Dean:comes down to cost in a lot of instances.
Sam Dean:It depends often on the span direction of the floor joists.
Sam Dean:So if the floor joists run into the wall, then it can be a bit of a big deal because
Sam Dean:if you need to, if you imagine that you've got floor joists running into a wall,
Sam Dean:and then you are removing that wall and you need to push that bee ups so that the
Sam Dean:joists, uh, fixing into the side of the beam, you often need to cut those joists
Sam Dean:to allow for the installation, allow room for that beam to, to, to sit there.
Sam Dean:That can add a, a decent amount of cost for the customer, um, which they
Sam Dean:might be prepared to pay if they, they.
Sam Dean:Happy with the aesthetics, but again, it really doesn't make much difference
Sam Dean:when it comes to our engineering design.
Sam Dean:The size of the beam is going to be the same, whether it's got the
Sam Dean:stick, the joist fixing into the side, or whether the joists are
Sam Dean:just sitting on top of the beam.
Jon Clayton:That example you've described, say where we are adding an
Jon Clayton:extension on the back of a property, we're taking out a proportion of the
Jon Clayton:rear wall, maybe all the rear wall, maybe we've got like a sort of a goalpost
Jon Clayton:or window frame type steel arrangement where we've got columns either side
Jon Clayton:and a beam running across the top.
Jon Clayton:So from a structural engineer's point of view.
Jon Clayton:It's fairly cost neutral in terms of the steel cost, whether, whether that
Jon Clayton:beam is below the ceiling line of the extension or whether it's pushed
Jon Clayton:up and hidden within the ceiling.
Jon Clayton:But the factor to consider would be, depending on the span direction of those
Jon Clayton:first floor joists, if they are running into that, the web of that beam, then
Jon Clayton:potentially there's a bit more work, um, with the installation costs to basically
Jon Clayton:kind of cut those joists back and then fit them, fix them to the web of that steel
Jon Clayton:versus the beam just running below them.
Sam Dean:Perfect.
Sam Dean:Yeah, absolutely.
Sam Dean:You've gotta view this from the, from the point of view of each party to, to, to
Sam Dean:the discussion, you know, and the builder.
Sam Dean:They usually don't wanna do work.
Sam Dean:Like they, I don't, I don't want, like, they don't wanna
Sam Dean:do more work than is necessary.
Sam Dean:Let me rephrase that.
Sam Dean:I'm appreciate there, there will probably be some builders watching me thinking,
Sam Dean:um, but yeah, um, builders will tend to want to avoid doing work and so they
Sam Dean:might advise the client not to do that.
Sam Dean:Uh, but the client might want that and not realize that they can have it.
Sam Dean:Depending upon who's approaching it, can give them different advice.
Sam Dean:Um, and the client needs protecting, um, because they don't know.
Sam Dean:They don't know what that is all about.
Sam Dean:They don't know about Joyce fixing into the side or the structural design
Sam Dean:implications or this, that and the other.
Sam Dean:But, you know, if you go back to trying to make the project
Sam Dean:smooth from start to finish.
Sam Dean:You know, and, and budget, which is usually a very important
Sam Dean:thing to discuss at the, at the early stages of the project.
Sam Dean:If that is budget dependent, then that should probably be
Sam Dean:considered early on as well.
Sam Dean:Um, it, this might save you a few thousand pounds if you choose to have downand.
Sam Dean:Is that okay?
Sam Dean:And because it's trade offs, it's always trade offs.
Sam Dean:Um, people often say, well, homeowners often say, can I do this?
Sam Dean:And you go, yeah, but it'll cost more.
Sam Dean:You know, if you, if you're willing to pay for it, yes, it, it can be done.
Sam Dean:It's just whether or not you are prepared to pay for it, you know?
Jon Clayton:Yeah.
Jon Clayton:Most things can be done.
Jon Clayton:I think that was interesting what you said about them being protected, that
Jon Clayton:there can be a variety of different stakeholders, different people
Jon Clayton:involved in even a relatively modest.
Jon Clayton:Home extension project.
Jon Clayton:You know, obviously the client, an architect or architectural
Jon Clayton:technologist, architectural designer, somebody doing the architectural
Jon Clayton:design work, structural engineer.
Jon Clayton:Usually nearly all cases, there's a structural engineer involved.
Jon Clayton:There's a piece of steel or something that needs to be sized or calculated, and
Jon Clayton:then there could be other consultants as.
Jon Clayton:And then depending on who's involved in those work stages, like I think a classic
Jon Clayton:thing would be that, um, on a relatively straightforward kind of everyday home
Jon Clayton:extension project where the clients may be commissioning the architects to
Jon Clayton:only provide pre-construction services.
Jon Clayton:So like our IBA stage to stage four, say, planning, building
Jon Clayton:regs, that sort of thing.
Jon Clayton:They might not then be employing them to see it through the construction
Jon Clayton:phase, you know, as a contract administrator or project manager.
Jon Clayton:So when it then comes to making those type of decisions about, for instance,
Jon Clayton:the height of the beam installation, where it goes, most instances something will
Jon Clayton:be, will be drawn, there'll be something that specified the architect may have.
Jon Clayton:Draw a cross section cutting through the back of the house and showing
Jon Clayton:where they want the beam to go.
Jon Clayton:But then if they're then not involved in the construction phase, their
Jon Clayton:influence over the final design is then somewhat limited because then if the
Jon Clayton:contractors, then the one that's if got the most influence over the client, the
Jon Clayton:homeowner, and they may be like, most good contractors these days are very, very
Jon Clayton:busy and very booked up many months ahead.
Jon Clayton:Maybe the more appealing to them to do it the easier way, which
Jon Clayton:might not necessarily be the best finished job for the client and might
Jon Clayton:not be quite what they expected.
Jon Clayton:Um, I mean, I know we could open a can of worms here with
Jon Clayton:Building Safety Act, couldn't we?
Jon Clayton:Which I'll, I'll try not to do that, but those design decisions should
Jon Clayton:be then coming back to, you know, whoever's then fulfilling that.
Jon Clayton:Principal designer role.
Jon Clayton:So in theory, maybe it should come back to the, the architects if they are
Jon Clayton:going to change the position of a beam.
Jon Clayton:But I imagine there's an awful lot of cases when that doesn't
Jon Clayton:happen and it just, you know, there can be some changes made.
Sam Dean:you know, you've hit on the, the crux of, you know, what
Sam Dean:is an architectural consultant?
Sam Dean:What, what are, what are, what is their responsibility?
Sam Dean:I mean, the responsibility of an architectural consultant is whatever
Sam Dean:they agree to contractually.
Sam Dean:Like, if, if they just agree to produce planning drawings for you
Sam Dean:and there's no sort of oversight on things, they'll, they'll, they'll,
Sam Dean:they'll literally just do exactly what you say and then go bye byes.
Sam Dean:You know, and, and, and that's it.
Sam Dean:And wash their hands.
Sam Dean:The role of, uh, an architectural consultant, uh, doing the full,
Sam Dean:the full project is a, is is a de facto project manager.
Sam Dean:You know, so, so the value to the customer of having that support right
Sam Dean:the way through the project is something that I think, um, yeah, probably a
Sam Dean:lot of homeowners don't understand.
Sam Dean:As you touched on, um, you're seeing this a lot more with the,
Sam Dean:uh, principal designer role.
Sam Dean:A lot of homeowners are coming to us at the moment and say, please, can you
Sam Dean:sign this principle designer, uh, form?
Sam Dean:And the reality is we are not the principle designer.
Sam Dean:We're not.
Sam Dean:We are designing a very, very small part of the project, but because we are
Sam Dean:designing something in inverted commas, they, they, they assume that we're gonna
Sam Dean:sign that, but it's not appropriate for us to sign that because we've not
Sam Dean:had the holistic view on the whole design, because there's many different
Sam Dean:parts to the building regulations.
Sam Dean:I think maybe at the, you know, the point of sale, if you wanna call it that, or
Sam Dean:the, the upfront communications, uh, I'm, you know, I'm sure you have a, a
Sam Dean:much better understanding of, of, of what goes on the media, but that, that
Sam Dean:sometimes could be a difficult sell if they just want, uh, planning drawings.
Jon Clayton:I think, um, because often these, the, the smaller projects are
Jon Clayton:often very cost driven, that there is, there often can be a finite,
Jon Clayton:very finite budget to work with.
Jon Clayton:And I think because
Jon Clayton:the rate that the cost of construction has increased in the last few years
Jon Clayton:for variety of different factors, um, you know, rising material costs
Jon Clayton:with Brexit and then, you know, COVID and lack of supply of labor.
Jon Clayton:Um, so many different factors at play that have affected that, that you, you
Jon Clayton:know, I've had conversations before with architectural clients who, where, you
Jon Clayton:know, the neighbor had had something done a few years ago and then they've
Jon Clayton:gone out, they wanna do something similar, and it's like, oh, well, when
Jon Clayton:the neighbors had it done, it was.
Jon Clayton:80,000 pounds and it's like, yeah.
Jon Clayton:Whereas now you know, it, we could like double that and maybe then some, you know,
Jon Clayton:um, even just in the space of a few years.
Jon Clayton:So, um, yeah, it's, it's very difficult.
Jon Clayton:I think for those, um, those smaller projects.
Jon Clayton:It really is from a construction cost point of view.
Jon Clayton:Um, bringing it back to design though, Sam, could we talk a
Jon Clayton:bit about, um, cantilevers, so sort of cantilever designs.
Jon Clayton:I mean it can look really cool, but do you have any tips on that so that, um,
Jon Clayton:you know, we can design something that's buildable that doesn't break the bank?
Sam Dean:Yeah.
Sam Dean:It j it just makes me smile because I, if there are any structural engineers
Sam Dean:that do end up watching this, I'm sure that they'll, they'll just
Sam Dean:be chuckle to themselves at this.
Sam Dean:I think what it does is it touches on how useful it is just to have a
Sam Dean:little bit of structural intuition.
Sam Dean:In the architecture space, you know, because it can really drive up the cost if
Sam Dean:you, if you, if you're doing things which are not necessarily not feasible, but
Sam Dean:just add costs that the, the customer just didn't expect and it happens all the time.
Sam Dean:so there's a, a sort of rule of thumb when it comes to cantilevers.
Sam Dean:Obviously a cantilever sticks out a certain amount.
Sam Dean:Let's say it's one third of the total length of the beam.
Sam Dean:You need two thirds to be anchored basically.
Sam Dean:So you've got the pivot point.
Sam Dean:Then you've got the sort of anchor and usually the distance between those
Sam Dean:two points needs to be double the length of the, the sticky outie bit,
Jon Clayton:let's keep it simple for math's sake.
Jon Clayton:Um, so if we've got a one meter cantilever, let's say we've got an
Jon Clayton:extension and maybe the first floor part of this is cantilevering out by meter,
Jon Clayton:then the length of that beam that's embedded within the building would
Jon Clayton:need to be an additional two meters.
Jon Clayton:So we, as a rule of thumb, so we might need a three meter long beam to
Jon Clayton:facilitate a one meter deep cantilever.
Sam Dean:exactly.
Sam Dean:Yeah.
Sam Dean:There are certain projects where, you know, you see sometimes even more of a.
Sam Dean:Cantilever than he is actually available to actually anchor it to, and that's gonna
Sam Dean:result in very, very high steel sizes.
Sam Dean:If, if, if it's possible at all.
Sam Dean:what's quite popular at the moment is, is, uh, bifold doors,
Sam Dean:um, at the corner of extensions.
Sam Dean:Bifold doors have a bit of a wow factor.
Sam Dean:You know, they, they make the, the outside come inside and, and, and, and blur that
Sam Dean:boundary between inside and outside.
Sam Dean:They, they're lovely.
Sam Dean:They're absolutely lovely and it can make your extension look really wow if
Sam Dean:you've got a cantilever on the corner.
Sam Dean:'cause you can open that up in, in both directions and the
Sam Dean:whole corner just looks like
Sam Dean:it's floating,
Jon Clayton:Let's say it's a single story, flat roof, rear extension.
Jon Clayton:It's a kitchen diner on one of the rear corners.
Jon Clayton:We've got bifold doors that are on, that are spanning across the corner.
Jon Clayton:So we've got two walls meeting each other where we've got the bi-folds and
Jon Clayton:the roof is cantilevering over, over that corner where the bifold doors are.
Jon Clayton:And there's no, in this example, there's no column in the corner.
Jon Clayton:It's just cantilevering over.
Sam Dean:What can happen is that you get too long bi-fold doors
Sam Dean:and that is not really gonna lend itself to an efficient design.
Sam Dean:'cause usually what happens is you have one of the beams, which is actually the.
Sam Dean:The cantilever.
Sam Dean:So it's the, it's the, the bit which is sort of rigid and that
Sam Dean:supports the end of the other beam, which is coming out to meet it.
Sam Dean:So that's just sitting on that.
Sam Dean:So all of the strength is derived from that one beam.
Sam Dean:Usually what an engineer is gonna look for is they're gonna look for
Sam Dean:one side, which is shorter cantilever.
Sam Dean:So that shorter cantilever can enable you to have a much bigger
Sam Dean:cantilever on the other side.
Sam Dean:'cause that's just a normal beam.
Sam Dean:So you can probably have like a relatively efficient cantilever corner post situation
Sam Dean:if one of the cantilevers is, let's say one meter or maybe pushing it, maybe go up
Sam Dean:to like 1.5 meters and the other one can be three meters or something like that.
Sam Dean:so that is, is eminently doable As long as, as I say, you know, with the
Sam Dean:one 1.5 meter section you have that.
Sam Dean:Fallback of the two and a half, three meters of wall that you need
Sam Dean:to kind of anchor that cantilever
Jon Clayton:Are there other ways around it?
Jon Clayton:So let's say that along the wall length from one of those sides that you didn't
Jon Clayton:have enough length for, like, you know, the, the beam to continue to like, I
Jon Clayton:dunno, 1.5 meters or something of the, of cantilever and then it needed to extend
Jon Clayton:by sort of three meters into the wall if we didn't have three meters there.
Jon Clayton:Are there other ways to work around it by, I dunno, having some kind of like
Jon Clayton:column or something hidden within the wall that's attached to the end of the beam.
Jon Clayton:Are there any other kind of like ways that you as engineers
Jon Clayton:can kind of work that problem?
Sam Dean:Are you sure you're not an engineer?
Jon Clayton:I'm not, but I've designed several hundred home extensions
Jon Clayton:over the last decade or so, so,
Sam Dean:of course.
Sam Dean:You know what you're talking about.
Sam Dean:Um, yeah, so, so, so you, you exactly as you describe, you usually,
Sam Dean:um, would have a, a system of two columns, because what happens is, is
Sam Dean:that if it's a bit like, it's, it's like the classic lever arm thing.
Sam Dean:So when you, when you're having to leave or something, it's better to be on the
Sam Dean:long end than it is on the short end.
Sam Dean:The short end is where you get that prying effect, you know?
Sam Dean:So if you imagined that, but you had one column, which was kind of
Sam Dean:the pivot point, and the other was the anchor, that's got to resist a
Sam Dean:huge amount of multiplying force.
Sam Dean:It has this multiplying effect and that needs to be dealt
Sam Dean:with, uh, in the foundations.
Sam Dean:'cause the foundations need to be heavy enough to counteract that uplift.
Sam Dean:So if they're, they're pulling up on one of the columns, it's also pulling
Sam Dean:up on the foundation and you need to make sure that that's anchored.
Sam Dean:'cause we just work with numbers.
Sam Dean:So we look at it and we go, yeah, that makes sense.
Sam Dean:But to the external observer, they're going, why the heck is that column
Sam Dean:got such a massive foundation?
Sam Dean:And so you need to explain why you, why you've done things.
Sam Dean:It doesn't make sense.
Sam Dean:'cause usually it's got not got a lot of load going on it, it might just
Sam Dean:be, you know, just effectively not supporting anything in certain instances.
Jon Clayton:What about, um, adding an extra story?
Jon Clayton:I mean, that can be a great way to add extra space to a property, but
Jon Clayton:it's not without its challenges.
Jon Clayton:What are some of the pitfalls there?
Sam Dean:Foundations tends to be one that crops up.
Sam Dean:One of the things that I don't really understand is why it does crop up as
Sam Dean:a problem so often because, in the building regulations you have, um, like
Sam Dean:some strip footing widths recommended for certain ground conditions.
Sam Dean:And the reason why these are in the building regulations is they don't want
Sam Dean:a structural engineer to have to do it.
Sam Dean:So usually a standard strip footing width is about 600 mil.
Sam Dean:That is usually good on, on reasonable ground, not, not even necessarily
Sam Dean:very good ground, but reasonable ground for up to about three stories.
Jon Clayton:Wow.
Sam Dean:So in most cases, you know, a 600 mil footing is going to be okay.
Sam Dean:But it's worth checking if you are considering putting an extra
Sam Dean:story on top of some existing, uh, you know, single story work.
Sam Dean:In some particularly old buildings, there's no foundations.
Sam Dean:You've just gotta wall sitting on, uh, the earth.
Sam Dean:Uh, and maybe that's 'cause it's really good ground or maybe
Sam Dean:it's just not very well built.
Sam Dean:It really is something which could affect the feasibility of the project.
Sam Dean:'cause you might end up having to.
Sam Dean:Underpin all of that, uh, all of those walls with proper
Sam Dean:foundations to facilitate going up.
Sam Dean:So it is another one of those things that's worth considering
Sam Dean:earlier on in the, process.
Sam Dean:There's not a lot involved with it.
Sam Dean:It's usually just digging a hole.
Sam Dean:Right.
Sam Dean:You know?
Sam Dean:Uh, which isn't something I like to do very frequently.
Sam Dean:It's not one of my favorite pastimes.
Sam Dean:I prefer baking bread.
Sam Dean:But it is doable.
Sam Dean:If, if, if, you know, you get a, a contractor on, on site with a little
Sam Dean:digger or something like that, it's not a costly exercise to do that.
Sam Dean:The other thing that comes up is when there's like existing steel work.
Sam Dean:Quite often is you get a single story extension, which has been expanded out
Sam Dean:from a, like a two story outrigger.
Sam Dean:So in a lot of the older properties you have these out, what we call outriggers.
Sam Dean:I don't know what is that a term you
Sam Dean:would use?
Jon Clayton:Yeah.
Sam Dean:When people are extending, they'll usually knock out the side
Sam Dean:wall and extend out to the boundary.
Sam Dean:Or maybe in certain instances they'll exp expect expand out to the rear as well.
Sam Dean:Um, and what that requires is to support the second story outrigger at the top.
Sam Dean:so that needs steelwork, which is something that, you know, we
Sam Dean:would do and all the rest of it.
Sam Dean:when it comes to 10 years, 15 years down the line and somebody goes, I
Sam Dean:want to extend my loft conversion out into that space, oh, where are the
Sam Dean:structural design calculations for?
Sam Dean:Well, oh, you moved into the house and the old owner had them and you can't contact
Sam Dean:them and nobody's got any documents.
Sam Dean:And even if you did have documents, is it already gonna be designed for a loft?
Sam Dean:Probably not.
Sam Dean:So that again, is something which can really affect the feasibility of a project
Sam Dean:if you're gonna be building onto, uh, existing steelwork can be stressful for
Sam Dean:people, particularly when you go back and say, you know, there's really not any
Sam Dean:way that I can really substantiate this.
Sam Dean:When we produce our own designs.
Sam Dean:That's ours, that's our specification.
Sam Dean:We know exactly what's gonna go in and we can specify exactly down to
Sam Dean:the finest detail what's gonna go in.
Sam Dean:But with somebody else's work, you have no idea what's gone in.
Sam Dean:You don't even know if you, let's say you had a, some structural design
Sam Dean:calculations from, um, way back.
Sam Dean:There's not even any evidence necessarily that it was built in that way.
Sam Dean:'cause builders do tend to sort of interpret these things in their own way.
Sam Dean:So it, it really is a difficult situation.
Jon Clayton:I've been involved in a project like that
Jon Clayton:exactly that you've described.
Jon Clayton:Um, exactly that scenario where there was a prior extension on the property.
Jon Clayton:The rear of the building had been sort of opened up, you know, made this sort of
Jon Clayton:classic kitchen dining, living room space.
Jon Clayton:And then later years later they wanted to then add a loft and.
Jon Clayton:It was then that whole thing of like, well,
Jon Clayton:where's the calculations for the original steel that was installed?
Jon Clayton:Was it, was it installed as per the couch, if you've even got them.
Jon Clayton:And then the thing of, well, you do realize that, you know, if you do want
Jon Clayton:to do this work at the second floor level, add this loft that, we're gonna
Jon Clayton:have to expose this steelwork downstairs.
Jon Clayton:And potentially there was one or two of those beams that may
Jon Clayton:have had to have been replaced.
Jon Clayton:So it was gonna end up meaning that in order to do the loft, they also
Jon Clayton:had to do significant renovation work, significant structural work
Jon Clayton:at the ground floor level as well.
Jon Clayton:Because exactly what you described, it wasn't factored in when
Jon Clayton:they did the extension prior.
Sam Dean:And, and a lot of the time when people have that kind
Sam Dean:of work done, they're not thinking about what might come next.
Sam Dean:They're not thinking about the next property owners.
Sam Dean:They're not.
Sam Dean:So documenting what's happened is not a priority.
Sam Dean:I mean, that's understandable.
Jon Clayton:Mm.
Sam Dean:you know, it would have to be a very, you know, mindful and
Sam Dean:generous person to say, Hmm, somebody might be mo moving into this property
Sam Dean:in a few years time and they might need this information and they might
Sam Dean:need to know exactly what's installed.
Sam Dean:So I'll take photos of everything and make sure it's all documented so that when the
Sam Dean:future owner does come around to doing a loft conversion, um, they'll be able to
Sam Dean:pass all that to the structural engineer.
Sam Dean:I can tell you, I mean, there must be zero times that
Jon Clayton:Yeah.
Jon Clayton:That's, that's, that's never gonna happen, is it?
Jon Clayton:Yeah.
Jon Clayton:Unfortunately.
Jon Clayton:I think, um, that's another point.
Jon Clayton:I suppose just thinking about this, so in terms of prevention,
Jon Clayton:you've mentioned that, um.
Jon Clayton:Some of these problems can be avoided if we do some ground investigation.
Jon Clayton:So maybe spend a few hundred quids on a local contractor to come out,
Jon Clayton:dig some trial holes, to have a look at those footings and maybe some
Jon Clayton:ground investigation before, blazing ahead with the projects where you're
Jon Clayton:looking at adding a story or, or converting your loft and adding a
Jon Clayton:big dormer or something like that.
Jon Clayton:Um, you also mentioned there about if there's been any other prior works,
Jon Clayton:the existing steel work, existing structure that's there already.
Jon Clayton:We need to have an understanding of what that is because then there could
Jon Clayton:be additional cost to kind of put that right, or at the very least to expose it
Jon Clayton:and check it to make sure that what was specified was, was what was installed.
Jon Clayton:The other thing I guess is.
Jon Clayton:Let's say you're in a situation where you were planning to say,
Jon Clayton:I dunno, add a second story above an existing part of the building.
Jon Clayton:Maybe it's single story, you can add a story above.
Jon Clayton:I presume the other thing would be like looking at what it's built out
Jon Clayton:of, you know, if the conditions or the footings are, I dunno if he's the right
Jon Clayton:way to describe it, but not sufficient to just it be a Yeah, no problem.
Jon Clayton:Just stick another story on top and it doesn't matter what you build it out of.
Jon Clayton:Um, I recall a couple of projects in the past where it didn't stack
Jon Clayton:up to, to build it in a masonry cavity wall construction as per the
Jon Clayton:existing building that was there.
Jon Clayton:But there was a way to make it stack up if it was in a lighter weight construction.
Jon Clayton:Is that something that you come across quite a bit as well, where
Jon Clayton:you'll be, you know, if someone's adding a story that you might say,
Jon Clayton:well, I. You need to do it timber frame or you need to do it something
Jon Clayton:lightweight in order to make this work.
Sam Dean:Not too often, because most of the buildings in this country are built
Sam Dean:using block brick and block masonry.
Sam Dean:It seems to be a cultural thing.
Sam Dean:One area that it does happen sometimes is new housing estates 'cause new hou, newer
Sam Dean:housing estates can have timber frame.
Jon Clayton:Yeah.
Sam Dean:Um, and it's quite an easy check really, you know, you'd find an
Sam Dean:external wall ins inside your house and you have a bit of a knock on it.
Sam Dean:And usually that'll give you a decent indication of whether it's a timber frame.
Sam Dean:But even in, you know, those kinds of situations, you can get around
Sam Dean:it by basically building posts.
Sam Dean:We've done that before.
Sam Dean:You essentially just build the, the new building on top on
Sam Dean:posts and try and incorporate those in the existing structure.
Sam Dean:It's expensive.
Sam Dean:There's no other way to, to, to say that.
Sam Dean:So, um, it is probably one thing that's worth having a look at, but it's not
Sam Dean:something that we come across very often.
Sam Dean:But again, you know, you're talking about return on investment.
Sam Dean:What kind of investigation would it take to figure out whether
Sam Dean:it's a timber frame wall?
Sam Dean:Not a lot really just breaking out a hole in the wall if you feel so inclined,
Sam Dean:which you could do on a Saturday afternoon while watching the football if you wanted.
Sam Dean:Those are kinds of investments that you can make early doors
Sam Dean:that that can help a lot later on.
Jon Clayton:Have you got any tips in particular that you'd like
Jon Clayton:to share about, um, avoiding or minimizing those unexpected costs?
Jon Clayton:I think we've touched on a few of these ideas already, but could
Jon Clayton:you maybe summarize some of the things that we've talked about
Sam Dean:Yeah.
Jon Clayton:cost saving or, or avoiding the spiraling costs?
Sam Dean:Yeah.
Sam Dean:So we've talked about the ground, haven't we?
Sam Dean:Which is a big one.
Sam Dean:I mean, you know, when you're talking about how much could potentially
Sam Dean:get added to the, the cost of a project, that is a big one.
Sam Dean:Exploratory investigation can be helpful in certain instances when building on top.
Sam Dean:Although it's not something that happens very often and it can be
Sam Dean:dealt with through the natural course of the building process.
Sam Dean:There's a couple of little scenarios that I can think of, um, additional to that.
Sam Dean:there's one that we get sometimes where, um, there's like a single
Sam Dean:story extension and you have a series of, uh, French doors, just a
Sam Dean:series of like three French doors.
Sam Dean:And it's not very efficient to do that really, so masonry is.
Sam Dean:Very strong when it comes to compression.
Sam Dean:So when it's had four supplied vertically on it, but when it's
Sam Dean:sort of exerted by wind load on the side, it's not very strong.
Sam Dean:And so small sections of masonry with doors on the side is quite vulnerable.
Sam Dean:Um, and so in those situations, what we tend to do is we install
Sam Dean:something called a wind post.
Sam Dean:Again, it's another of those situations where it's like,
Sam Dean:what's this post doing here?
Sam Dean:This is baffling.
Sam Dean:it's not gonna break the bank, but it's gonna raise eyebrows.
Sam Dean:It's gonna raise eyebrows, is the best way that I could explain it
Sam Dean:a better way to sort of do that.
Sam Dean:And again, you know, you, you talk, I'm, I'm venturing into
Sam Dean:architectural territory because.
Sam Dean:You know, I, I'm not the determinant of what, of taste or anything like that.
Sam Dean:I'm an engineer.
Sam Dean:I, I deal with the practicalities of the engineering, but to me, uh, um,
Sam Dean:a bifold door over that, over those treble doors would look far better and
Sam Dean:it would probably cost less ironically.
Sam Dean:Um, because you've got less of this fiddly steel where you've just got a beam
Sam Dean:that just goes straight over the top.
Sam Dean:The other situation is when you are effectively taking out
Sam Dean:the whole rear wall of a house.
Sam Dean:What people don't tend to think about is, when you are putting a beam over the back
Sam Dean:of a house, it's gonna take a lot of load.
Sam Dean:It's gonna need something pretty chunky to support that at the end.
Sam Dean:Um, that's usually either a brick pillar or it's a masonry column.
Sam Dean:and that needs to not only resist the vertical forces, but it needs to re resist
Sam Dean:in a lot of cases, the, uh, horizontal forces which come as a re result of wind.
Sam Dean:Uh, now we can design, um, masonry pillars to to, to accommodate that wind,
Sam Dean:but usually they need to be quite deep.
Sam Dean:So we have a sort of rule of thumb where.
Sam Dean:You know, we usually we're gonna be able to make it pass, which is if you
Sam Dean:have 1.5 meter length of masonry in total across the back appears at both
Sam Dean:ends of 750 mil or something like that, you're usually gonna be okay.
Sam Dean:Um, so again, it's have those discussions early on because if the
Sam Dean:customer's happy with that kind of impact on the aesthetics, it can save
Sam Dean:them quite a bit of money having those columns, if they were steel, that can
Sam Dean:lead to escalated foundation costs.
Sam Dean:And so there's knock on impact of that.
Sam Dean:So that brick pillars, uh, versus this frame across the back can add, can be a
Sam Dean:difference in several thousand pounds?
Sam Dean:I would, I would imagine in certain instances.
Sam Dean:One, one of the things that I think architects that we work with maybe
Sam Dean:haven't thought about sometimes is.
Sam Dean:You know, when, when you're extending out into the single story, what, what
Sam Dean:you quite often doing is you put in, um, a kitchen there so you could, uh,
Sam Dean:because a kitchen unit is 600 deep, you could potentially do something quite
Sam Dean:clever with the kitchen units where it actually forms part of the kitchen
Sam Dean:unit and it's not distinguishable, architecturally, I dunno, you, you guys,
Sam Dean:the architects, you're the clever ones of how, how to do that kind of stuff.
Sam Dean:But I think you understand what I'm getting at.
Sam Dean:It doesn't have the same impact on the flow of the room if it's incorporated
Sam Dean:into the kitchen units because they're that, that kind of depth anyway.
Sam Dean:And that gives you practically your 750 mil.
Sam Dean:Um, so that's an option to do it on one side then, you know, if,
Sam Dean:if they're happy with the other side, maybe you can make that work.
Sam Dean:And that's a discussion worth having.
Jon Clayton:What about structural engineering services generally?
Jon Clayton:I mean, what do you think we should reasonably expect from a good
Jon Clayton:structural engineering service?
Sam Dean:Responsiveness.
Sam Dean:I don't think there's anything worse than sort of things, you know, from
Sam Dean:the customer's point of view than being on site and not being able
Sam Dean:to contact an engineer, not being able to get any answers, waiting
Sam Dean:ages for documents to be delivered.
Sam Dean:Um, just having no visibility of it.
Sam Dean:I imagine maybe with the exception of, you know, having kids or
Sam Dean:something like that, that.
Sam Dean:Having a project like that is gonna be one of the most stressful things
Sam Dean:that you've got going on in your life.
Sam Dean:You hear some, some stories about things that have happened.
Sam Dean:So, you know, you, you want that team that you know you're gonna be
Sam Dean:able to get on the end of the phone.
Sam Dean:One of the other things which doesn't really, and and probably ties into the
Sam Dean:responsiveness is, is just the quality.
Sam Dean:You know, uh, make sure that it's properly checked and it's been through a proper
Sam Dean:process and things are clearly stated.
Sam Dean:Um, you know, and clearly communicated that the resources are available and,
Sam Dean:uh, to, to, to the, to the team on site.
Sam Dean:But quality is a difficult sell sometimes because you only know
Sam Dean:quality when it's not there.
Sam Dean:You only know it when it's not there when you've had a bad experience.
Sam Dean:That is the only time you would appreciate a. Good experience.
Sam Dean:And a lot of the time homeowners, they might only do one, they probably, most
Sam Dean:of them will only do one, one or two at most of these projects in their lifetimes.
Sam Dean:So there's lucky ones and there's unlucky ones, you know, and, and, um, as an
Sam Dean:architectural consultant, I would want to know that, I could just basically say,
Sam Dean:look, these guys can do a decent job, use them and not have to worry about it.
Sam Dean:Um, I think one of the advantages, we in some ways kind of fill in those gaps.
Sam Dean:You know, if, if, if there is an architect, an architectural
Sam Dean:consultant who's, um, just doing the planning phase, it can help to have
Sam Dean:us there because we are supportive.
Sam Dean:So the customer, we're not gonna hang them out to drive.
Sam Dean:There's a situation which needs jumping onto.
Sam Dean:We will jump onto it to make that go through.
Sam Dean:'cause it's in no one's interest for people to leave with a
Sam Dean:dissatisfied taste in their mouth from, you know, using our service.
Sam Dean:So, responsiveness, quality and collaboration.
Sam Dean:Another of the things I hear is, you know, I was working with an engineer
Sam Dean:and I asked them to change something and they just said, no, that's how it's done.
Sam Dean:We don't do that.
Sam Dean:We don't do that.
Sam Dean:We don't, we tell our guys to consider whatever is being proposed.
Sam Dean:'cause a lot of the time.
Sam Dean:It comes from builders, you know, they'll, they'll propose to do something
Sam Dean:slightly differently and they might, might have a, a good idea for how to
Sam Dean:save some money and things like that.
Sam Dean:Um, we do our best to try and accommodate all these d we talked about the
Sam Dean:different stakeholders in the process.
Sam Dean:You know, the homeowner, the builder, and we try to satisfy everyone and interpret
Sam Dean:and look at things from their angle.
Sam Dean:But we're not always gonna get that perfect.
Sam Dean:And that's why we offer, um, a free change request in our service so people can
Sam Dean:come back and if the builder does want to make a change, they think they can
Sam Dean:save some, some money, or the homeowner wants to tweak a window or something
Sam Dean:like that, then they can do that.
Sam Dean:And it, it doesn't add to the cost.
Jon Clayton:What's the main thing that you'd like everyone to take
Jon Clayton:away from our conversation today?
Sam Dean:It's, it's, it's mainly about quality.
Sam Dean:You know, I think that there are certain things that you, that
Sam Dean:are indicators of quality, um, and sometimes it's worth paying a
Sam Dean:little bit extra for that quality.
Sam Dean:My granddad used to say to me, pay cheap, pay twice.
Sam Dean:And, you know, throughout my life, I've ignored that advice, you
Sam Dean:know, on, on several occasions.
Sam Dean:I've, I've, I've bought something thinking, I mean, that's cheap, you
Sam Dean:know, bought it and then ended up having to go and, pay for it again.
Sam Dean:So I think that that's the main thing that I would take away is, um,
Sam Dean:look for the indicators of quality.
Sam Dean:Um, and usually kind of like a transparency, I think is, you know,
Sam Dean:if somebody's very transparent.
Sam Dean:That is a quality in itself.
Sam Dean:But if, if, if somebody, like, like we were talking about the planning phase,
Sam Dean:and some, a consultant restricting themselves to the planning phase.
Sam Dean:If they're saying, I am, I am only doing the planning phase,
Sam Dean:they're being transparent with you.
Sam Dean:They should be transparent about what that means, you know, for you.
Sam Dean:Um, so look for those indicators of quality, uh, and it could be, uh, a
Sam Dean:good return on investment in the end.
Jon Clayton:Um, we've covered quite a lot, but was there anything else you
Jon Clayton:wanted to add that we've haven't covered?
Sam Dean:a lot of discussion at the moment, and I, I think you've
Sam Dean:mentioned that you've had some podcasts on, on the topic of ai.
Sam Dean:As we record, you know, there's been, um, you know, several recent.
Sam Dean:Quite dramatic upgrades in some of the large language models,
Sam Dean:graphical interpretation capabilities of, of some of these models.
Sam Dean:Um, graphical, uh, production, let's be honest.
Sam Dean:It's hard to really know where this is heading.
Sam Dean:Uh, all of this, um, one of the architects that we work with has
Sam Dean:mentioned that they've been receiving inquiries, which have actually had
Sam Dean:architectural information produced by, um, the likes of chat GPT.
Sam Dean:it's kind of a, a difficult, it's difficult to know where this ends up.
Sam Dean:I, I'm not, I don't have any answers, unfortunately, but it's an
Sam Dean:interesting topic and, you know, I, I feel like it's gonna be something
Sam Dean:over the next couple of years that's gonna be talked about an awful lot.
Sam Dean:We, we actually set up a. Uh, an AI review service.
Sam Dean:So I think one of the things that's gonna probably crop up is, um, if things
Sam Dean:are produced by ai, I think building controls might eventually say you
Sam Dean:need that signed off by an engineer.
Sam Dean:Um, so we've, we've, uh, launched a service to, uh, review AI information,
Sam Dean:which is useful for us anyway, just to see how things are progressing, how,
Sam Dean:you know, how long is it going to be before the AI can do the structural
Sam Dean:designs and things like that.
Sam Dean:So something to, to think on.
Jon Clayton:I think that you're absolutely right.
Jon Clayton:I think it's, it's a hot topic already and it will continue to
Jon Clayton:be for the foreseeable future.
Jon Clayton:Um, I think you've given me some ideas for some future podcast episodes from
Jon Clayton:what you've said, Sam, because um, I think it is a topic that warrants
Jon Clayton:more discussion for sure, how it's kind of impacting the industry.
Jon Clayton:Um, yeah.
Jon Clayton:'cause there's definitely changes that are already happening and
Jon Clayton:there'll be more changes afoot in the next sort of year or two.
Jon Clayton:Sam, I've got one more question for you.
Jon Clayton:What's one resource that you use in your business that you couldn't live without?
Jon Clayton:So this could be a website, piece of software, an app, a gadget,
Jon Clayton:a book, a podcast, even any, anything that springs to mind.
Sam Dean:Absolutely.
Sam Dean:Yeah.
Sam Dean:We, um, use this, um, it's actually intended as an IT
Sam Dean:support management system.
Sam Dean:Um, but because we are kind of tech tech-minded, we try to use
Sam Dean:automations and techy things like that.
Sam Dean:Uh, it kind of suited us and it has defined workflows in it as well.
Sam Dean:But it's this, uh, piece of software called Jira Service Management.
Sam Dean:it's like the skeleton of our company.
Sam Dean:It's a, it's like our backbone.
Sam Dean:It's like everything has to flow through it.
Sam Dean:Um, and we actually have contingency plans for, for if it was to go down, because
Sam Dean:that's what responsible businesses do.
Sam Dean:You know, they identify these because this is a vulnerability
Sam Dean:that we're talking about.
Sam Dean:If it's, if it's, if it's something which is delivering for you, it's a risk,
Sam Dean:it's a vulnerability for the business.
Sam Dean:Uh, so as part of our ISO 9,001 accreditation, we have, you know,
Sam Dean:these backup plans for, you know, what if, what, what do we do?
Sam Dean:How do we receive emails?
Sam Dean:How do we, how do we do our workflows?
Sam Dean:How do we do our checking?
Sam Dean:Um, and so yeah, that is absolutely crucial to our business.
Jon Clayton:Thanks for that, Sam.
Jon Clayton:Um, this has been a pleasure.
Jon Clayton:I've loved nerding out about, um, structural engineering for an hour.
Jon Clayton:It's been been great.
Jon Clayton:Um, where's the best place for people to connect with you online?
Sam Dean:So probably our website, uh, which is www.porthousedean.co uk so
Sam Dean:yeah, I, that's pretty much where, where most of our communications can be found.