Speaker:

Everybody is making more

money than they've ever

thought they could make off of

Speaker:

one piece of content in their

life, right? They're like,

Speaker:

I posted a five second video and retired,

and everybody's like, congratulations.

Speaker:

Well, hello and welcome to another edition

of the E-Commerce Evolution podcast.

Speaker:

I'm your host, Brett

Curry, CEO of OMG Commerce,

Speaker:

and today we have a returning guest.

It's going to be an amazing episode.

Speaker:

I have Miss Liz Saunders back again

Speaker:

with a new title and a lot of new

developments that I can't wait to unpack,

Speaker:

but she is now the president of

the creative division at Wayward.

Speaker:

Talk about what that means and why

she's doing that. But with that, Liz,

Speaker:

welcome to the show and how's it going?

Speaker:

Thanks, Brett. It's going so good.

I mean, it's been, I guess a little,

Speaker:

almost two years since we chatted,

Speaker:

so this is a really fun

opportunity to reconnect.

Speaker:

It's so crazy when I first thought, man,

I should have Liz back on. I thought,

Speaker:

well, it's been just a few months.

And then I looked and yeah,

Speaker:

it's been almost two years, which that's

just the way life and e-comm goes, man.

Speaker:

It just goes by so stinking fast.

Speaker:

It feels like yesterday and

seven years ago simultaneously.

Speaker:

Right? 100%. That is

100% true. Yeah. Yeah.

Speaker:

So you've had a really big year, Liz.

Speaker:

We were both at Solar

Summit in Fort Lauderdale.

Speaker:

You were the closing keynote of

that event, which is a major honor,

Speaker:

so kudos to you for that. You

sold your company Fluencer Fruit,

Speaker:

you sold to Wayward, which is where you

are now, so I can't wait to unpack that.

Speaker:

And now you get to be on this show twice

in a couple of years, so it is a big,

Speaker:

big year for you, so congratulations.

Speaker:

Thank you. Thank you.

Speaker:

Yeah. Yeah. Which by the way, what was

that, given the closing keynote, was that

Speaker:

kind of a bucket list thing?

Speaker:

Was it something you wanted to do or

something you're really nervous about?

Speaker:

Kind of walk us through that.

Speaker:

Kind of all of those things,

honestly. Well, not Bucket List,

Speaker:

that's the one that I'll say,

and this was part of my keynote,

Speaker:

was when I started with

Seller Summit. I mean,

Speaker:

it's was my entryway into

e-comm, and when I started,

Speaker:

I was running registration and

was just a new Amazon seller,

Speaker:

and my whole life was kind of in flux.

Speaker:

And so never did I ever think, oh, I

would like to be closing keynote, right?

Speaker:

Go from run of the admission table years

and years ago to now doing the closing

Speaker:

Genome.

Speaker:

Checking Bunch badge. And now

it's like, and here you're as the,

Speaker:

so I will say it definitely wasn't

something that I initially was like,

Speaker:

that's what I want to do. And also

when we got closer, it was like,

Speaker:

that would be really cool.

Speaker:

And in talking to Tony,

Speaker:

because they had a scheduling change

with the original closing keynote,

Speaker:

and she was like, you've been traveling.

Who do you see? And I kind of was like,

Speaker:

I'm going to pitch myself. I was like,

Speaker:

I'm a rags Riches seller Summit

full circle moment. Heck.

Speaker:

And she was like, I like

it. So they took it and.

Speaker:

Amazing.

Speaker:

It was nerve wracking,

but it was really fun.

Speaker:

If you're ever going to do

something that big, being in your,

Speaker:

I would call it our home audience,

those are my people, is like.

Speaker:

Yeah, everybody's rooting for you.

Everybody was cheering for you.

Speaker:

It was a perfect.

Speaker:

Environment, so nerve wracking,

but also if you fall on your face,

Speaker:

they're still going to love you.

So it's a little ambivalence.

Speaker:

Takes some pressure off for

sure. So yeah, it was great.

Speaker:

And your background is Jungle

Scout. You're a successful seller.

Speaker:

You've been doing Seller Summit

now, doing some really cool things.

Speaker:

And then a few years ago you had

this idea, let's build a platform.

Speaker:

You called it Fluencer Fruit,

that's the company you just exited,

Speaker:

which I want to hear all about the exit

because I just know so many people we're

Speaker:

kind of in the m and a game

we're looking to acquire.

Speaker:

I know a lot of people

that are looking for exits,

Speaker:

and so can't wait to unpack that a

little bit. But for those who don't know,

Speaker:

what is flu fruit and then how

does that fit into the wayward

Speaker:

ecosystem?

Speaker:

Absolutely.

Speaker:

So Fluencer Fruit is an extension

that helps content creators on or in

Speaker:

the Amazon Influencer program

helps them do product research,

Speaker:

and it helps them manage

their video library.

Speaker:

So that's the fastest way to explain it.

Speaker:

It's a Chrome extension that just helps

visualize all of the things that you

Speaker:

care about for onsite content

in an easy to digest fashion.

Speaker:

Nice. And so what are

you seeing right now,

Speaker:

and we'll talk about how

this fits in with Wayward,

Speaker:

but what are you seeing right

now with Amazon Influencer?

Speaker:

I know this has been an initiative

with Amazon for a while.

Speaker:

Amazon's always trying to

solve the problem of discovery.

Speaker:

How do we get customers

to discover new products?

Speaker:

They still mostly rely on search. They're

looking for things to go beyond that.

Speaker:

But what have you been seeing

with Amazon Influencer as of late?

Speaker:

Yeah, so it's interesting because I

think there's two pieces to that coin,

Speaker:

which is where it's like they're

trying to solve for discoverability,

Speaker:

and they're also trying to

solve for authentic feedback.

Speaker:

So we have seen a lot of

change for written reviews,

Speaker:

and I use it in quotes because are

they really reviews from customers?

Speaker:

Amazon's been fighting that.

Speaker:

Battle. Is it a real person?

Is it someone overseas?

Speaker:

Is.

Speaker:

It just fake? It's a

bot. Yeah, yeah, yeah.

Speaker:

It's like a competitor being

paid to leave one star reviews.

Speaker:

So they've been trying to simultaneously

solve both of these things.

Speaker:

And so where I see the onsite content

being the biggest win for them

Speaker:

is its authentic user

feedback for a product.

Speaker:

And so in a way, it does battle

some of those paid for bad good,

Speaker:

whatever reviews with really

authentic conversations in video.

Speaker:

The other thing is from.

Speaker:

A, so it's not just a discovery thing,

Speaker:

it's also like a conversion

piece as well, right? Yes.

Speaker:

And lending real feedback for a

specific product that should help with

Speaker:

conversions or.

Speaker:

Purchases.

Speaker:

So the onsite piece up to this point

has been almost 100% on the conversion

Speaker:

side.

Speaker:

It's like you're paying all these other

places to drive traffic to the listing.

Speaker:

This is the one thing that they let you

do that helps with your conversion rate.

Speaker:

But something interesting that they're

playing with in way of discoverability is

Speaker:

surfacing these videos in search results.

Speaker:

So every once in a while, and

they're still, I think, testing,

Speaker:

we don't see this consistently,

Speaker:

but every once in a while

you'll be searching and

instead of a main Amazon image

Speaker:

product picture,

Speaker:

you'll see a video that's

obviously not a brand videoing.

Speaker:

So I do think that they're

trying to pull that in.

Speaker:

So there's no way at the moment

for a brand to influence that.

Speaker:

But if you have those videos,

Speaker:

perhaps Amazon's going to grab that and

display that on a search results page?

Speaker:

Yeah, correct.

Speaker:

I call those miscellaneous placements

because we don't have any insight into

Speaker:

them. Amazon never tells

us when they're doing them,

Speaker:

but we see them and they'll just

plug our content into all of these

Speaker:

placements, just I think to

test conversion and see how

much they help or don't.

Speaker:

Got it. We do a lot on the

Amazon advertising side,

Speaker:

huge fan of the ads ecosystem,

love sponsor brand video.

Speaker:

You be called video and search.

What are you seeing, if anything,

Speaker:

from your perspective on brands using

some of this influencer content,

Speaker:

these influencer videos, and running

those ads, sponsor brand ads?

Speaker:

So this is really interesting

that you asked about this.

Speaker:

I do office hours with my

subscribers every Thursday,

Speaker:

and we were talking about this

morning. So out of curiosity,

Speaker:

are you seeing the ability to put

money on influencer content through

Speaker:

the ads console?

Speaker:

Well, I don't run the campaigns

myself, so I'd have to ask my team.

Speaker:

I've not heard anyone mention that yet.

Speaker:

But is that maybe in a beta right now?

Speaker:

So 18 months ago, they sent

us a bunch of questions,

Speaker:

would you rather this for three months

to license your content to a brand or

Speaker:

this for six months? And

they did this whole whatever.

Speaker:

And now in the backend, on the

creator side of Creator Connections,

Speaker:

we have a licensing tab, but it's blank.

Speaker:

So.

Speaker:

Where I think they're going is

to allow brands to kind of let

Speaker:

run traffic to creator

content through the actual

Speaker:

Amazon ads platform. So I was wondering

if you guys were seeing it in beta yet.

Speaker:

And then pay a licensing fee potentially

to the creator is the way that might

Speaker:

work?

Speaker:

That's what we're guessing.

Speaker:

Yeah.

Speaker:

So either they would pay a licensing

fee or the way it works now is if I'm a

Speaker:

creator, an influencer,

I post content about,

Speaker:

let's call it a coffee product on Amazon.

Speaker:

If someone views my

video and then purchases,

Speaker:

I get some kind of a commission

for that. Is that correct?

Speaker:

Correct. Yep.

Speaker:

Yeah. And what does that commission

look like? Are there ranges?

Speaker:

Does it depend on me as an

influencer? How does that look?

Speaker:

There are influencers who

have their own rate cards,

Speaker:

but those are the super producers.

Speaker:

So your average creator,

Speaker:

it gets between one and 4%

for those onsite commissions,

Speaker:

and it's tagged by category.

Speaker:

So however you as the

seller have decision trade.

Speaker:

If your nursery bookshelf

goes in furniture or in

Speaker:

kids, those are two different

commissions. For the onsite creator,

Speaker:

it's either 4% of furniture or two

and a quarter percent for baby stuff.

Speaker:

Interesting. I wonder why,

Speaker:

any insight into why those commissions

are different for different categories

Speaker:

for influencers?

Speaker:

I have no idea. I mean, I'm

assuming that Amazon has discovered.

Speaker:

Margin profile for those categories,

maybe something like that.

Speaker:

I kind assume that they tag it based

on the difficulty to sell and drive

Speaker:

traffic. So baby stuff

sells all day every day.

Speaker:

They don't need to incentivize people.

Speaker:

To that's.

Speaker:

Sell that stuff. Whereas furniture, how

many people are selling bookshelves?

Speaker:

Right?

Speaker:

That's my guess.

Speaker:

Yeah, makes sense. So what

have you seen change then?

Speaker:

So you started Influencer Fruit, what

is it, a little over two years ago?

Speaker:

Is that right? And so what have you

seen shift, what have you seen improve?

Speaker:

What have you seen change in terms

of the Amazon influencer program?

Speaker:

Yeah, I think it's in the influencer

program as well as just in product focused

Speaker:

content in general.

Speaker:

Right now we're kind of seeing this

moment of what I call infrastructure

Speaker:

stabilization. So we've

been in Blue Ocean,

Speaker:

everybody is making more

money than they've ever

thought they could make off of

Speaker:

one piece of content in their

life, right? They're like,

Speaker:

I posted a five second video and retired.

And everybody's like, congratulations.

Speaker:

So now we're in between TikTok shop

affiliate and Amazon Influencer.

Speaker:

We're seeing a little bit

of, it's not a slowdown,

Speaker:

but they're pulling back to create the

infrastructure that will build the long

Speaker:

term of the programs.

And so we're seeing people having to

Speaker:

adapt to how they're making money.

So what we're seeing working is,

Speaker:

I call it commission stacking, where

from the same piece of content,

Speaker:

I want to optimize how many

ways I can make money off of it.

Speaker:

Will the brand pay me for it?

Will they send me a product?

Speaker:

Do they have additional commissions

available through Creator connections or

Speaker:

Wayward? What are their sales?

Speaker:

Just trying to think through as opposed

to just picking a product and creating

Speaker:

content for it, thinking

through the big picture.

Speaker:

Are they on TikTok and Amazon? Can I

create cross-platform content for them?

Speaker:

Yeah. So what about from the brand

side? So if I'm a seller on Amazon,

Speaker:

how should I be thinking

about Amazon influencers?

Speaker:

Should I be going out pursuing recruiting

influencers? What should I be doing?

Speaker:

So if you're on the brand side,

Speaker:

the first thing you want to do is make

sure your brand registered and that you

Speaker:

have uploaded at least one product

video or brand video to every listing,

Speaker:

because that unlocks that

upper video carousel placement,

Speaker:

which is the number one converting thing,

Speaker:

thinking about the fact that

video converts better than text,

Speaker:

and UGC converts better than brand videos.

Speaker:

Totally.

Speaker:

So getting that above the fold close to

the buying decision is always positive.

Speaker:

The next piece that just

opens the real estate,

Speaker:

the next piece is actively

working with Amazon influencers

Speaker:

is really a cool opportunity

where TOS compliant and we're FTC

Speaker:

compliant and we're not a black box. So

it's not like the Vine Review program,

Speaker:

which I understand

holds a necessary place,

Speaker:

but you can't talk to Vine

reviewers. You can talk to us.

Speaker:

So if you have something,

Speaker:

people keep returning this coffee product

because they don't understand that you

Speaker:

have to clean the filter this many

times a week or the coffee tastes bad.

Speaker:

It's like, well, as a content creator,

I can go in and be like, you guys,

Speaker:

number one mistake that I've made with

this is I didn't clean the filter and it

Speaker:

hits different when I say

it than when the brand does.

Speaker:

It. It does, it does. But then

you can also say, Hey, it was.

Speaker:

Really.

Speaker:

Easy to clean, and man, now I get

the perfect cup of coffee every.

Speaker:

Time, user error type of thing, error.

That's on me. You know what I mean?

Speaker:

Much more acceptable coming from

a user where you're like, oh,

Speaker:

it's normal to do this rather than

the brand is making me do extra work.

Speaker:

Exactly. Totally makes sense. Yeah,

Speaker:

and we've leaned into this

for some of our brands.

Speaker:

It's something that we can help with

where we go out and find influencers.

Speaker:

And so I know for a

particular betting client,

Speaker:

it's been really effective

for 'em. Good. But yeah.

Speaker:

Any other things you've seen

change or shift from a brand's

Speaker:

perspective, or actually, I may have

cut you off. You said open up videos,

Speaker:

open up the carousel, brand registered,

get brand, open up that carousel.

Speaker:

Then what else should brands do?

Speaker:

Well, I think the brands finding a

way all watching everybody trying.

Speaker:

Everybody's always trying to be more

efficient with their spend and how they

Speaker:

fixing their margins,

whether it's tariffs,

Speaker:

whether it's changes in terms of service,

Speaker:

whatever the current

challenge is around margins.

Speaker:

So some of the things that we're seeing

brands do in way of new opportunities,

Speaker:

creative problem solving around this

is working with creators directly.

Speaker:

So you have more control

over those conversations.

Speaker:

And sometimes that means pulling

the actual transactions so that

Speaker:

they're outside of Amazon,

Speaker:

meaning I'm paying you a flat fee

for this as opposed to whatever,

Speaker:

but then I can use your content or.

Speaker:

Working.

Speaker:

With a company like Wayward where

you can use brand attribution

Speaker:

links to get the referral bonus to

offset the commissions you're paying to

Speaker:

the creators. It's like a win-win win.

Speaker:

So explain that a little bit.

Speaker:

I know hardcore Amazon sellers know

exactly what you're talking about,

Speaker:

but for those that are less familiar.

Speaker:

For sure.

Speaker:

What is that referral bonus?

Speaker:

Absolutely.

Speaker:

So the brand attribution link is basically

a brand's version of an affiliate

Speaker:

link. Amazon wants you to drive

traffic when you drive traffic.

Speaker:

They've done something where they'll

give you a brand referral bonus.

Speaker:

They're not cutting you a check,

Speaker:

but they're cutting back on the amount

you're paying them for the referral fee,

Speaker:

and it's usually around 10%. That's

not standard or that's not global,

Speaker:

but that's approximate.

Speaker:

And so what happened in this

conversation was brands were like,

Speaker:

if we drive traffic, we don't want

to pay for you to drive traffic.

Speaker:

And Amazon was like, you're right.

Here's how we'll solve that.

Speaker:

But then it was like this other

piece entered the chat and was like,

Speaker:

brands would be happy

to pay creators almost a

Speaker:

hundred percent of their margin

for that first sale to get a new

Speaker:

customer.

Speaker:

And so this allows people wayward

will take your brand attribution

Speaker:

link, then what the creator is using,

Speaker:

you are getting the brand referral bonus,

Speaker:

and then you can pay the creator a higher

percentage than if they're just going

Speaker:

through Amazon affiliates.

Speaker:

Because why not? That's free

money you're getting from Amazon.

Speaker:

Why not pay that to a creator?

Give them more incentives,

Speaker:

fuel your growth there

through influencers. So yeah,

it makes a ton of sense.

Speaker:

Yeah, I mean, it's such

a cool opportunity.

Speaker:

It incentivizes. It's a

literal, everyone wins, right?

Speaker:

Yeah. Yeah. Super cool. Good.

Speaker:

Have you seen more and more

brands adopting Amazon influencer?

Speaker:

Is it still kind of slow to pick

up? How has that been going?

Speaker:

It's a lot of education conversations.

Speaker:

It's interesting because

Speaker:

I think this is not uncommon,

Speaker:

but Amazon will launch a program and then

it kind of takes on its own side life

Speaker:

from what they initially intended

it to be, which is great, right?

Speaker:

Because it is its own

living organism, right?

Speaker:

Sure.

Speaker:

Because of that, though, I think,

Speaker:

and I don't have anybody at

Amazon that's told me this,

Speaker:

but I think the way they initially

designed this program was to be a much

Speaker:

tighter sister to the affiliate program.

Speaker:

So affiliate being the

people driving the traffic,

Speaker:

influencer being the people who

are helping convert the traffic.

Speaker:

And I think they initially thought that

this was going to be like a one for one

Speaker:

people. Were going to be doing

both, but it's become a very,

Speaker:

there are people that do both, but

it's become a very separate skillset.

Speaker:

The difference between if you're on a

product listing and me helping you make

Speaker:

that buying decision is much different

than me on my Instagram being like,

Speaker:

these are my favorite

wrist wraps when I lift,

Speaker:

you should go check out their stuff.

Speaker:

It's almost like a

different selling motion.

Speaker:

Totally, totally. Yeah.

Speaker:

You're more demonstrating the product

on that product detail page and showing

Speaker:

how it works. It's a little

more education type of thing.

Speaker:

Someone's already in the store,

they're already talking to you,

Speaker:

where if someone's on TikTok or elsewhere,

Speaker:

you got to convince them to go to the

store to check it out. Exactly. So yeah,

Speaker:

different feel.

Speaker:

And so what you're finding when Amazon

is finding is that's often a different

Speaker:

person.

Speaker:

So the person running TikTok influencer

content is maybe different than the

Speaker:

person who's doing Amazon Influencer

or it's maybe the same person,

Speaker:

they're just creating different

content for different places.

Speaker:

Yeah, it's a combination of those

two things. But yeah, it is.

Speaker:

It's like if I'm on TikTok, I'm trying

to get you moving and to click on a link.

Speaker:

If I'm on an Amazon influencer or if I'm

on an Amazon product listing, I'm like,

Speaker:

check out how I can

push up this shade tent.

Speaker:

It just clicks right into place on my

TikTok. People don't care about that.

Speaker:

But on the product listing,

Speaker:

if you're five four and you don't know

how you're going to set up this tent by

Speaker:

yourself, you want to see how I can

do it. And so it has more educational,

Speaker:

more faq, more like feature based, then.

Speaker:

It's more feature rich where the

content to get someone to go to the

Speaker:

store that's got to be more benefit

oriented, more action oriented.

Speaker:

You're moving someone,

Speaker:

and then on the page there's

kind of overcoming objections,

answering questions,

Speaker:

talking about features, helping them

decide between this product, your product,

Speaker:

versus a competitive product.

So yeah, makes a ton of sense.

Speaker:

How then are you seeing this pair? And

we've sort of just talked about it,

Speaker:

but TikTok shops obviously it's huge.

Speaker:

We have some clients that have

exploded with TikTok shops.

Speaker:

It's also not for everybody. Amazon's

got their own affiliate program.

Speaker:

I'm really excited about

YouTube's affiliate program.

Speaker:

It's basically their

answer to TikTok shops.

Speaker:

We're doing some early testing here.

Speaker:

It's.

Speaker:

Been very favorable, but it's early days.

Speaker:

So how do you see these things

working together and how would you

Speaker:

advise brands to consider

how they work together?

Speaker:

It's a good question.

Speaker:

So I think one of the current struggles

that everybody in this product focused

Speaker:

content seller space is struggling with is

Speaker:

the interpreted need to be

everything to all people and to be on

Speaker:

every single platform.

Speaker:

And while I think there is a

space for yes, be on TikTok,

Speaker:

be on Amazon, sell 'em,

Walmart, all those things,

Speaker:

I do think there's a little bit of,

depending on how big your team is,

Speaker:

how early you are in your company phase,

Speaker:

you can't personally probably

simultaneously run all

of those sales channels.

Speaker:

So I think making peace with, if you

took off on TikTok, double down, right?

Speaker:

Yeah. If.

Speaker:

You took off on Amazon, double down.

Speaker:

In.

Speaker:

Time, you can add all of those

from a content piece though,

Speaker:

if you're a brand who is selling on all

of those, when you're vetting creators,

Speaker:

check and see where they're

posting specifically if

you're on TikTok and Amazon

Speaker:

and you find a creator on TikTok,

Speaker:

because that's the more

likely direction this goes.

Speaker:

Ask.

Speaker:

Them if they're Amazon influencer and if

they would post an influencer video in

Speaker:

addition to what they're

doing on TikTok, because

Speaker:

it's much harder.

Speaker:

You can reach out to influencers from

Amazon through their storefront to their

Speaker:

socials and to their, but if you're

interacting with them on TikTok,

Speaker:

you've already got a little

bit of conversation going,

Speaker:

that's where I would the best direction.

Speaker:

Yeah, totally makes sense.

Speaker:

So start that conversation with someone

on TikTok and do an influencers working

Speaker:

with you there. See if they'll create

some content on Amazon as well.

Speaker:

And that kind of goes back to the

earlier discussion where same person,

Speaker:

different flavors of content.

Speaker:

Based.

Speaker:

On where someone is in the buying

journey. And it makes just a ton of sense.

Speaker:

Yeah.

Speaker:

So very, very cool. Well, awesome. Well,

Speaker:

let's kind of go back to what we

alluded to at the beginning of the show.

Speaker:

So you built Fluencer Fruit,

amazing site, amazing product.

Speaker:

Kudos to you. It really, really great.

Speaker:

Thank you.

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Why did you decide to sell, and

actually when did you decide to sell?

Speaker:

So did you build it in order to sell

it or did you build it just for fun and

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you're like, wait a minute, there's

something here. This is valuable.

Speaker:

I'm going to sell it.

Speaker:

So I built it to sell it. I went into it

knowing that I wouldn't run it forever.

Speaker:

I know that my skillset

falls between zero and two,

Speaker:

right of the stage of the company.

I do really well with ambiguity,

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chaos,

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and pulling it all into one place with

enough of a structure to start handing

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things off to specialists. So over time,

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I've realized that that is my skillset.

Speaker:

So I knew that I was probably not going

to be the person that took it past stage

Speaker:

two or whatever that turns out to be.

Speaker:

And I read Exit Preneur by our

mutual friend, Joe Val, as I was.

Speaker:

Joe Val, shout out to Joe.

Great book. Great book.

Speaker:

I mean, if you are even thinking

about Ever in the Future,

Speaker:

I just devoured that book and I had

legitimately been waiting to read it until

Speaker:

I knew I was getting ready.

I wanted it to be so fresh.

Speaker:

I should have read it twice, but.

Speaker:

Yeah. Yeah. Well, one thing

I've noticed there is,

Speaker:

so we started going through

this journey and like I said,

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we're looking at acquiring, we're trying,

Speaker:

we're an agency right now trying to get

it across the finish line and looking at

Speaker:

another deal as well.

Speaker:

But one thing I noticed is once

we started thinking about m and a,

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and we'd even explored do we want to sell

to an investor? What do we want to do?

Speaker:

If you go through the process,

Speaker:

if you read Joe's book and there are

some other great books, buy, then Build,

Speaker:

buy Walker, and there's several

others just going through the process,

Speaker:

you'll run your business better.

Speaker:

Because if you start to look at your

business like an investor or a buyer looks

Speaker:

at your business, you are just going to

run it better. And then you may decide,

Speaker:

wow, I'm more profitable

running it this way.

Speaker:

I'm just going to keep

the business. So anyway,

Speaker:

I think even if you think you're

not going to sell for a while,

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read those books and run your

business, you're going sell it,

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it be a better business.

Speaker:

I think the best thing that I

took out of the book was my books.

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I'm not a bookkeeper anyways.

Speaker:

And so as I set up the

LLCs hired a bookkeeper

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because I just wanted,

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because when I was at

Jungle Scout Chief of Staff,

Speaker:

I did a lot of coordinating around m

and a conversations and when we acquired

Speaker:

Downstream and those sorts of things.

Speaker:

And so I've seen the process

of when people's books

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aren't clean and what that

looks like. And I was like,

Speaker:

so my number one thing was to make

sure that my books were always

Speaker:

whatever. Anybody could come in

if they didn't like the books,

Speaker:

that was one thing. Yeah.

Speaker:

Compliance super clean. Correct. Someone

looks at it, they trust it. Yeah.

Speaker:

End of story.

Speaker:

Exactly. So that was my favorite

thing, but I knew all along,

Speaker:

so I read the book and

then I was building,

Speaker:

I did think that I was going to run

the company for three to five years.

Speaker:

I.

Speaker:

Figured it would take me about

that long to be interesting.

Speaker:

The risks that I took that I knew

were risks was my brand was and is

Speaker:

still very attached to me as a person.

Speaker:

And so when people talk about flu fruit,

Speaker:

they talk about you should buy flu fruit

so that you get with it Liz's office

Speaker:

hours or.

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Those sorts of things.

Speaker:

So I did know that that was a little bit,

Speaker:

but I also assumed because I

very specifically picked a pretty

Speaker:

niche community that I was going to be

a strategic acquisition for somebody

Speaker:

filling a gap that nobody else

has that fits a bigger picture,

Speaker:

whether it was an ads play or those.

Speaker:

You likely weren't going to be a platform

you were going to be more bolted on or

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tucked into a platform most likely.

Speaker:

Yeah, my I was like, nobody else

is doing anything in this space.

Speaker:

I can fill that hole for whoever thinks

that it's the most valuable to them at

Speaker:

the time.

Speaker:

Yeah, that makes a ton

of sense. And really

Speaker:

building a brand that is a little bit

dependent on your personality. I mean,

Speaker:

that's what done here at OMGA,

public facing, I'm speaking,

Speaker:

I'm doing all kinds of things.

And so certainly my brand and OMG,

Speaker:

they're intertwined, which is fine.

Speaker:

I think part of that though is you got

to lean into your strengths, right?

Speaker:

Absolutely. You're good at

building community. People

know you, they trust you,

Speaker:

they like you,

Speaker:

so don't shy away from that

just so that a future exit is.

Speaker:

Agree.

Speaker:

Easier, whatever, lean into it a strength,

Speaker:

you're going to build a business faster,

it's going to be more profitable,

Speaker:

and that's going to make the

business more valuable. Absolutely.

Speaker:

And they kept you on as well,

Speaker:

which I'm sure was part of that was

related to your personal brand being

Speaker:

attacked.

Speaker:

So I was planning on being

around a lot longer solo,

Speaker:

and then

Speaker:

we've talked a lot about building your

network and being open to conversations

Speaker:

is really critical in

whatever realm you operate in.

Speaker:

And the wayward thing came out

of a LinkedIn conversation.

Speaker:

No way.

Speaker:

So.

Speaker:

Like a post you made on LinkedIn, someone

commented on it, or just a connection?

Speaker:

I made a comment on another post,

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and the head of growth from Wayward

reached out to me and was like,

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I'd love to get on a call

and just kind of chat.

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And so I take a lot of those just

because interesting in our space.

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And learn something.

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And then he was like, Hey,

you should meet our CEO.

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So I met Allie and then

she and I had lunch,

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and then I did some consulting for them.

And as we worked together, it was like,

Speaker:

oh, this is actually a really good

fit. We have a whole offering together.

Speaker:

By the way, what a brilliant

strategy from wayward part,

Speaker:

I'm assuming this was part of

the strategy. Hey, here's Liz.

Speaker:

Cool product, cool tech,

Speaker:

let's hire her as a consultant and let's

see what it's like to work with her.

Speaker:

That's actually something we've done

several times as we looked at acquisitions

Speaker:

is, Hey, let's run some projects

together. So we're looking,

Speaker:

we're talking m and a, we're talking

about joining forces, whatever.

Speaker:

Let's run projects together. Let's

just see how this goes. I mean,

Speaker:

that's the best due

diligence you could ever do,

Speaker:

or the best addition to due

diligence you could ever do. So cool.

Speaker:

So what was it like going

through the sales process?

Speaker:

Any tips, suggestions for

someone who's considering it,

Speaker:

about to get into the sales process,

the selling of their business,

Speaker:

that process? What was it

like? What tips do you have?

Speaker:

So I think probably the two best

decisions I made were I had a broker.

Speaker:

So even though I had kind

of sourced or whatever,

Speaker:

I was working with Wayward,

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I worked with a broker to help

me put together my valuation,

Speaker:

my kit, just some of those things.

Speaker:

So even though technically the

sale happened outside of the broker

Speaker:

situation,

Speaker:

there were so many things that putting

together specifically around the

Speaker:

valuation that was really valuable to

have his input around what's currently

Speaker:

going, what the multiples are.

Speaker:

And then the next best

thing I did was an attorney.

Speaker:

Because initially I was like.

Speaker:

Got to.

Speaker:

Got, I was like, I can do this

with chat GPT, and then I was like,

Speaker:

will I regret that if I do it wrong?

I was like, yes, I will. So you.

Speaker:

Will. I mean, I love chat GPT or

Claude or other tools for legal.

Speaker:

Help.

Speaker:

Structuring advice in the early

days. It can help guide you,

Speaker:

and those tools can really

show you some things, but man,

Speaker:

if you're doing a big deal,

Speaker:

this may be one of the biggest

transactions of your life.

Speaker:

If you're looking to acquire or sell or

whatever, hire a good m and a attorney.

Speaker:

It's so worth.

Speaker:

It. Yep, exactly. So

Speaker:

those are the things I wouldn't do

differently, you know what I mean?

Speaker:

Those are the decisions that I'm

really glad I made those two decisions.

Speaker:

For sure, for sure. Anything

you would've done differently?

Speaker:

It's a good question. I've been trying

to think about that. And honestly,

Speaker:

at the moment, I don't have

anything. I think probably because

Speaker:

I'm a big believer in if you feel like

you're trying to kick the door down that

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maybe that's not the direction.

Speaker:

And it just felt like every door in

this situation just kind of opened,

Speaker:

and so I just kind of walked

down the path, right? The CEO,

Speaker:

Allie and I have a very open

relationship, and so if I had a concern,

Speaker:

I would just go to her and

there was nothing major.

Speaker:

But anytime you have these types

of big detailed conversations.

Speaker:

Making.

Speaker:

Sure that you're clear on things

is super important, obviously.

Speaker:

And so I don't currently

have anything where I'm like,

Speaker:

I wish I had done that part differently.

Speaker:

It's so great. Well, and one thing,

and because of the way this unfolded,

Speaker:

got to know them by meeting in person

and then working as a consultant with

Speaker:

them, you really got a feel for their

character and the way they operate.

Speaker:

And because even though

this isn't a forever thing,

Speaker:

it's kind of getting married,

especially if you merge companies,

Speaker:

that's like a marriage. So

you got to really make sure,

Speaker:

is this someone I want to be married

to for the next X number of years?

Speaker:

Yeah, exactly.

Speaker:

Yeah. And that's where I love

being tenacious and if I get a no,

Speaker:

I'm going to figure out a way to

get a yes and things like that,

Speaker:

but you don't want to have to, Hey,

this is going to be a partnership.

Speaker:

I don't want to have to

fight for everything.

Speaker:

It should feel somewhat

seamless or effortless,

Speaker:

at least in parts of it,

like the communication and

the openness and the, Hey,

Speaker:

are we collaborative? And

stuff like that. Yeah,

Speaker:

it sounds like you definitely

took the right path there

Speaker:

and it paid off. It paid off.

Speaker:

I'm really pleased with the

outcome. I love being on the team,

Speaker:

and that was part of the reason that when

we started having those conversations,

Speaker:

I had been solo for two years,

which pretty extroverted.

Speaker:

So being able to join a team that's moving

in the right direction has been like,

Speaker:

oh, good. I have people again.

Speaker:

Dude, I thrive in a team

environment. I can do okay on my own.

Speaker:

I don't mind to sit and write or

crunch numbers for a little bit.

Speaker:

But doing that for a long period of

time, no, that's not where I want to be.

Speaker:

That's amazing. So now

kind of foreseeable future,

Speaker:

you're going to be helping build this

out, or is this a short-term thing?

Speaker:

Are you allowed to say what does

the future hold for Liz and for

Speaker:

flu fruit?

Speaker:

Yeah. Well,

Speaker:

I have this really cool opportunity

with Wayward to build their creator

Speaker:

division. That's awesome. So I

Speaker:

get to visualize, strategize, scope

and help execute on this in a way,

Speaker:

to your earlier point,

know your strengths.

Speaker:

I get to build a community that's

rooted in education and tools and

Speaker:

straight knowledge sharing

around a lot of this.

Speaker:

So I'm really excited about that.

Speaker:

So I don't know how long that

takes or where that takes me,

Speaker:

but for right now,

Speaker:

we're natural builders that appeals to

me is I get to go build something cool

Speaker:

with additional resources and helping

the community that I'm bringing along.

Speaker:

With a team with capital,

with a structure.

Speaker:

But you get a little bit

of the best of both worlds.

Speaker:

You can still be

entrepreneurial and build,

Speaker:

but with some resources at your

disposal. So that is awesome. Well,

Speaker:

Liz, kudos to you, man. Great job.

This was your goal at the outset.

Speaker:

Let me build something that is valuable

enough that someone wants to buy it.

Speaker:

You did it yet a successful exit.

Speaker:

Thank.

Speaker:

Now you guys are building

together, which is super great.

Speaker:

So if people are listening to

this and they're like, man,

Speaker:

I want to know more about

wayward or about flu fruit.

Speaker:

I want to tap into Amazon,

Speaker:

the Amazon influencer ecosystem,

either as an influencer,

Speaker:

I probably just got brands listening,

Speaker:

but I could have some people

who want to do an influencer,

Speaker:

but how can people find more?

Speaker:

Yeah, absolutely.

Speaker:

So wayward.com is like if you

just want a general whatever,

Speaker:

I also do calls with brands. So

if you're like, you know what?

Speaker:

I just have questions, I'm Liz at, at

wayward.com, just shoot me an email.

Speaker:

We'll set up a time.

I'll walk you through.

Speaker:

I'll do an audit of your listings and

tell you organically what you can be doing

Speaker:

to attract those influencers and or

how we can help you push more traffic,

Speaker:

kind of figuring, solving for

the problem you're having.

Speaker:

Yeah, yeah, it's amazing.

Speaker:

And then it's Fluencer fruit.com

as well, is that's the.

Speaker:

Yep. If you're looking for the

extension, it's Fluencer fruit.com.

Speaker:

Amazing. And then Liz, what about

on the socials? Are you active?

Speaker:

Are you active on LinkedIn,

Speaker:

or was just the onetime

comment that changed your life?

Speaker:

Yeah, yeah. I know, right?

It's like random comment. I'm,

Speaker:

I'm active on LinkedIn,

Speaker:

so I think my profile is like Liz

Saunders, but if you look up Liz Saunders,

Speaker:

you should find me.

Speaker:

Awesome. I'll link to everything

in the show notes as well.

Speaker:

So check out what Liz is up to. Liz,

thank you so much. It's been a ton of fun,

Speaker:

super valuable. And man,

Speaker:

I'm excited to watch you guys build and

make the Amazon influencer space even

Speaker:

better.

Speaker:

Absolutely. Thanks for having me.

Speaker:

Awesome. And as always, thank you for

tuning in. We'd love to hear from you.

Speaker:

What would you like to hear more of on

the show? And if you've not done so,

Speaker:

we'd love that review on iTunes,

helps other people discover the show.

Speaker:

And with that, until next

time, thank you for listening.