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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: Hi and welcome to the Uworld order showcase. Podcast I'm your host, Jill Hart. And with us today is Emma Leavesley. She helps stressed out. Doctors, nurses, and Allied professionals find work-life, balance, and calm through well-being and burnout coaching. Welcome to the show, Emma. It's really great to have a chance to chat with you.

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Emma Leivesley: Hi! Thank you for having me.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: I think we'll let the audience know that you are based in the Uk. So all of the conversation that we have we, we talk to people from all over the world, but because we're going to be talking about doctors and nurses and the medical community. I think it's important that people realize where in the world you're located, in order for them to have a frame of reference for the conversation that we're going to have.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: So tell us your story. How did you get started doing burnout coaching for

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: medical professionals?

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Emma Leivesley: I've been a hypnotherapist for 10 years, and I've run my own private practice.

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Emma Leivesley: In addition to that, I've been working for the Nhs. Which is our health service in mental health. I work for a Gp practice. So I work with general practitioners, and

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Emma Leivesley: at the moment I've been noticing that

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Emma Leivesley: the medical staff are very

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Emma Leivesley: stressed. They're suffering from a lot of burnout.

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Emma Leivesley: And it's really difficult seeing these people who I work with, who are really kind, compassionate, wonderful people who really care about their patients

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Emma Leivesley: struggling as much as they are. So I then

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Emma Leivesley: went and did a course qualifying to be a coach, and found it really powerful.

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Emma Leivesley: and I've always been a fan of mindfulness and found it really beneficial for myself. And it was then that I decided I'm going to help healthcare professionals.

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Emma Leivesley: And from researching, I've found that this is a worldwide problem.

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Emma Leivesley: People in health profession across the world are really struggling right now. There's a

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Emma Leivesley: a lot of

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Emma Leivesley: understaffing. So there's not enough staff. A lot of people are leaving the profession as well.

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Emma Leivesley: And in addition to that, there's more demand from patients. We've generally got an aging population.

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Emma Leivesley: So

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Emma Leivesley: that's causing a lot more demand and also

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Emma Leivesley: patience

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Emma Leivesley: are demanding more from medical staff as well.

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Emma Leivesley: And there's

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Emma Leivesley: a problem with people expecting things just to be fixed rather than

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Emma Leivesley: being like taking precautions themselves and taking responsibility for their own health.

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Emma Leivesley: And I read a quite horrifying statistic that in the Uk doctors are

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Emma Leivesley: twice as likely to die from suicide than the general population.

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Emma Leivesley: And I've

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Emma Leivesley: looked at how that looks across the world, and it's very similar across the board. So

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Emma Leivesley: I think

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Emma Leivesley: that with doctors there's this tendency to be, I'm okay. I've got to be okay

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Emma Leivesley: and not acknowledging when they're struggling.

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Emma Leivesley: which is something that I want to change when it

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Emma Leivesley: take that stigma away and allow healthcare professionals to feel

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Emma Leivesley: they can talk about how they're feeling

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Emma Leivesley: and the reason why I chose the stress and burnout is because I've been through it myself.

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Emma Leivesley: So back in

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Emma Leivesley: February 2,014. I was teaching at a college.

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Emma Leivesley: and

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Emma Leivesley: I woke up one morning, and it was a horrible gray Monday morning raining.

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Emma Leivesley: and I just opened my eyes and thought.

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Emma Leivesley: I've got enough nothing.

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Emma Leivesley: and there's literally nothing.

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Emma Leivesley: I don't feel anything. I

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Emma Leivesley: feel like someone's scooped out my soul.

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Emma Leivesley: And I did what the only thing that I could think of to do

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Emma Leivesley: which was to call my boss, and to say

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Emma Leivesley: I'd rather kill myself than come into work today.

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Emma Leivesley: Run.

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Emma Leivesley: she was saying, well, you need to go and see a doctor get some help. So I was like, Okay.

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Emma Leivesley: and it took me 3 years to recover from that.

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Emma Leivesley: And

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Emma Leivesley: that is because I didn't have the tools and techniques that I do now.

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Emma Leivesley: because after that I then went on to study psychology and psychiatry.

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Emma Leivesley: And

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Emma Leivesley: I really developed

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Emma Leivesley: tools that really work for people in managing stress. So the burnout doesn't happen in the 1st place.

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Emma Leivesley: and also in recovering from burnout.

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Emma Leivesley: So there is difference between stress and burnout, and a lot of the time when people are talking about

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Emma Leivesley: burnout, they actually mean stress

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Emma Leivesley: and

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Emma Leivesley: burnout is when you get to the point where it's, it's a lot harder to come back from.

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Emma Leivesley: So with burnout and more prevention is better than cure

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Emma Leivesley: so basically, stress is something that we all get. We need it to motivate us to do anything.

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Emma Leivesley: So we've got a normal level of stress, which is called eustress, which

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Emma Leivesley: motivates us to get out of bed.

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Emma Leivesley: gives us the motivation to have careers and

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Emma Leivesley: and just kind of make the best out of life. Without it we wouldn't get much done at all.

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Emma Leivesley: And then you've got the unhelpful stress, which is where we feel like we don't have the resources to cope with it.

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Emma Leivesley: Sometimes that can be in our heads when, in fact, we do have the resources to cope with it

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Emma Leivesley: other times it's because demands are too much

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Emma Leivesley: so. The World Health Organization. They define burnout as

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Emma Leivesley: unmanaged stress. That's been going on for quite a long period of time. But what they say that burnout is specific to the workplace.

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Emma Leivesley: So if you've got this chronic stress and you're not putting it down, you're not resting, then that leads to burnout.

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Emma Leivesley: Now, if you can go on holiday and feel refreshed and come back.

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Emma Leivesley: then it's stress with burnout that wouldn't happen.

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Emma Leivesley: Stress affects you more physically.

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Emma Leivesley: so it causes increased heart rates, raises your blood pressure. It is very dangerous, my dad. He's a retired occupational therapist, and

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Emma Leivesley: he had a heart attack that was mainly due to workplace stress.

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Emma Leivesley: So working in that healthcare environment actually caused him to have a heart attack. So it is really important to manage this

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Emma Leivesley: It can cause exhaustion as well.

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Emma Leivesley: and just

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Emma Leivesley: not feeling like you're able to cope.

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Emma Leivesley: You can also have angry outbursts and things like that, and difficulty managing emotions

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Emma Leivesley: with Burnout. It's more of a a problem mentally.

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Emma Leivesley: So it's that mental exhaustion feeling like you've got absolutely nothing to give to the world.

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Emma Leivesley: And also

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Emma Leivesley: you can feel resentful

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Emma Leivesley: and

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Emma Leivesley: in healthcare that can come out as being resentful to your colleagues, but also resentful to the people that you're looking after as well.

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Emma Leivesley: And

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Emma Leivesley: and in addition to that, you can feel complete apathy like you don't care anymore.

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Emma Leivesley: So obviously, that's a difficult place to be in. If your job is caring for people.

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Emma Leivesley: So that's why I always

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Emma Leivesley: really try and get people to see that they're not going to be able to help other people if they don't prioritize their own self-care.

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Emma Leivesley: So that's another big thing that I I really drive with with people that I work with.

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Emma Leivesley: that. It's it's important, not just for them, but to everybody else as well.

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Emma Leivesley: But also, I think there's this rhetoric around the world.

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Emma Leivesley: especially covid that healthcare professionals are some kind of heroes angels.

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Emma Leivesley: I not actually referring to them as people.

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Emma Leivesley: and they are people

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Emma Leivesley: who are doing a very difficult job.

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Emma Leivesley: So rather than trying to live up to this expectation of being a hero.

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Emma Leivesley: It's about saying, actually, do you know what I'm a human being? I'm more than just my job.

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Emma Leivesley: which

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Emma Leivesley: a lot of people can struggle with, especially

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Emma Leivesley: resident doctors.

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Emma Leivesley: because they're very overworked. They work a lot of hours.

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Emma Leivesley: and there's that people pleasing tendency and caring tendency.

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Emma Leivesley: If people can't get shifts covers covered, they will ask them, can you do an extra shift? And they go? Yes.

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Emma Leivesley: so setting boundaries is really important as well.

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Emma Leivesley: And

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Emma Leivesley: so medical community.

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Emma Leivesley: I'm not sure.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: How it is in the Uk. But the just the way medicine has been set up for training doctors doesn't really

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: make it easy for them to set boundaries like, you know, you talk.

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Emma Leivesley: Talk, about.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: They take the extra shift well, they already work

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: long, long shifts to begin with, like 24

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: hour shifts.

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Emma Leivesley: Yes.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: Which is crazy to me. I mean, you're you're looking at these people, and your life depends on them being able to make

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: good decisions. And yet we're working them

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: around the clock, which is, you can't stay sharp for more than

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: a limited amount of time.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: and you know, 8 to 10 h kind of stretches it even truck drivers. There's a limit to how long they will allow somebody to be a truck driver and drive each day, and

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: but the medical community doesn't seem to think that's a big deal.

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Emma Leivesley: Yeah. And I think that's really important as well, because I've known in the Uk. We've stopped calling them junior doctors. They're called resident doctors now, because it implied that they were somehow inferior to the consultant level doctors.

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Emma Leivesley: and

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Emma Leivesley: some of those doctors have told me that they've they've done stints of working for

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Emma Leivesley: like months without having a day off.

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Emma Leivesley: And that's like, how can you have a work-life balance with when you're working like that? And is it any wonder that doctors are

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Emma Leivesley: ending their own lives at the rate that they are doing at the moment.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: And then they're saddled with so much debt to get to that level that they're really trapped. They don't have any choice. They get there. And now they have all of this.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: the education debt

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: that they have to pay off, and it costs in the United States. It costs

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: at least $350,000 to become a doctor.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: just for the education, part of it, and upwards from there, and it takes years in order to

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: pay that debt off

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: and actually start, you know, making money as in your profession, because they don't get paid that much. They make maybe 100 5,000 200,000 a year.

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Emma Leivesley: Yeah, in the Uk.

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Emma Leivesley: the Nhs has just had a pay rise.

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Emma Leivesley: and so

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Emma Leivesley: that's taken a little bit of the pressure off, but not everybody's getting the pay rise. The place where I work isn't getting the pay rise.

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Emma Leivesley: and so there's a lot of

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Emma Leivesley: it's not equal as well, some places will pay

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Emma Leivesley: more than others.

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Emma Leivesley: and it tends to be

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Emma Leivesley: the places where patients with not a lot of money go to that have got the tired, frazzled, burned out doctors.

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Emma Leivesley: however, people with a lot of money can afford to go to places where

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Emma Leivesley: the doctors have got a bit more of a balance.

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Emma Leivesley: Which it is

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Emma Leivesley: not right, in my opinion.

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Emma Leivesley: But yeah, and I think more needs to be done. Obviously

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Emma Leivesley: I

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Emma Leivesley: can't change the way that the world works when it comes to the medical profession as I can change is how people cope with that.

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Emma Leivesley: And so one thing I'm big on is

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Emma Leivesley: little

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Emma Leivesley: like the small steps that you can do that don't take a lot of time

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Emma Leivesley: that that build up healthy habits throughout the day.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: And allow them to actually

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: stay in the profession that they're in, and.

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Emma Leivesley: Yeah.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: And thrive in it. It's really pretty amazing what you're doing.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: Do you? Do you work one on one with coaches? Do you work online? How does how does that? Not coaches, doctors, medical professionals?

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: How does that look.

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Emma Leivesley: Yeah. So I work online, and I do one-to-one sessions with people. But I also do groups as well. So I've recently just finished a calm camp, which is a 4 week stress management program.

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Emma Leivesley: Majority of people. There were

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Emma Leivesley: junior doctors, sorry resident doctors as we're calling them now.

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Emma Leivesley: and nurses that nurses are struggling to

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Emma Leivesley: So that was really good. And it was. It was good to see people realize that they're not on their own, and they were talking to other people

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Emma Leivesley: in a similar situation to them as well.

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Emma Leivesley: and everyone said that they felt a lot calmer after the 4 weeks.

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Emma Leivesley: and that that had a lot of mindfulness embedded. But also we were looking at work-life balance

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Emma Leivesley: and

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Emma Leivesley: the mindset aspect of it as well.

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Emma Leivesley: I disagree with the World Health Organization's

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Emma Leivesley: definition that it's just based on workplace. We're not compartmentalized at all.

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Emma Leivesley: So

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Emma Leivesley: it's not just what's going on at work. It's what's going on at home.

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Emma Leivesley: And if you've got a job where you're

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Emma Leivesley: called away a lot, you're working long hours that is going to affect your life at home.

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Emma Leivesley: But one thing I learned from my own experience, it wasn't just the being overworked.

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Emma Leivesley: It was also

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Emma Leivesley: certain people that were involved. So I had a

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Emma Leivesley: friend, as I thought he was at the time. He was very toxic

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Emma Leivesley: and

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Emma Leivesley: was basically

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Emma Leivesley: emotional abuse where he would

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Emma Leivesley: put me down all the time.

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Emma Leivesley: Tell, say things like, Oh, you get very angry all the time, and I think people need to be aware of toxic people like that in their lives as well.

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Emma Leivesley: because that you start to believe

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Emma Leivesley: other people's opinion of yourself.

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Emma Leivesley: So looking at relationships that you have outside of work

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Emma Leivesley: needs to be done. And

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Emma Leivesley: if you are a doctor and you've got someone in your life that really doesn't get it.

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Emma Leivesley: that you have to do these hours, you have to do this work. You're going to be very tired when you're at home.

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Emma Leivesley: Then maybe you want to

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Emma Leivesley: either limit the amount of time that you spend with them or find people that understand.

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Emma Leivesley: because that's going to have a big impact, the the feeling of guilt.

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Emma Leivesley: You don't need that on the top of everything else that you're dealing with as well.

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Emma Leivesley: A lot of it is what's going on in the mind as well.

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Emma Leivesley: So

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Emma Leivesley: it's about your belief that you can manage if you feel like you're totally overwhelmed, and you believe that. Oh, I can't cope with that. I can't do this. That's gonna have an impact, too.

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Emma Leivesley: And the one thing that I do is

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Emma Leivesley: because

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Emma Leivesley: a lot of workplaces have these well-being courses, and they're all well and good. But

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Emma Leivesley: they're just not realistic for people who work in healthcare.

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Emma Leivesley: They don't have that

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Emma Leivesley: luxury of time.

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Emma Leivesley: So

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Emma Leivesley: you've got to make it actionable and actually realistic way

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Emma Leivesley: reality check absolutely everything with my clients like. Is this actually feasible? Can you do this?

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Emma Leivesley: And the goal setting with self-care has to be not overwhelming as well.

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Emma Leivesley: So it's got to be simple steps that you can work into everyday life.

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Emma Leivesley: So, for example, I'll look at things like

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Emma Leivesley: searching for glimmers.

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Emma Leivesley: which is the opposite of triggers, so things that make us feel connected to other people and make us feel good.

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Emma Leivesley: So I outline like glimmer seeking behavior that they can engage in.

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Emma Leivesley: So that's things like

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Emma Leivesley: going to a colleague making somebody laugh.

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Emma Leivesley: noticing when someone pays you a compliment.

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Emma Leivesley: And if a patient thanks you really cling on to that because a lot of the time when you've got frustrated patients that don't like the waiting times that don't like the way the service is being run, you tend to remember the complaints more than you remember the patients that have said actually, thank you so much for that. You've really helped me.

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Emma Leivesley: And so I think that

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Emma Leivesley: paying attention to the little positive things that happen throughout the day is really important.

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Emma Leivesley: and being able to let go of the negative things as well

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Emma Leivesley: because

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Emma Leivesley: compassion, fatigue is basically it's guaranteed. If you work in healthcare, you are at some point going to experience compassion, fatigue.

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Emma Leivesley: and that is

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Emma Leivesley: caused by

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Emma Leivesley: witnessing human suffering repeatedly.

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Emma Leivesley: It's sometimes called vicarious trauma.

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Emma Leivesley: So if you think of

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Emma Leivesley: somebody working in a hospital, especially in an emergency department, the amount of things that they must see.

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Emma Leivesley: I know from my own experiences, working in mental health. I've seen a lot of unseeable things.

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Emma Leivesley: and that can really, if you don't get support with that and

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Emma Leivesley: impact your mental health really negatively.

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Emma Leivesley: but also

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Emma Leivesley: people who work in in fields like mental health get quite a lot of mental health nurses.

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Emma Leivesley: It's not just what you've seen. It's what you're hearing.

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Emma Leivesley: So some of the stories that you hear from people

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Emma Leivesley: you've got to see

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Emma Leivesley: 1012 patients in a day.

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Emma Leivesley: and then

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Emma Leivesley: you get home. And you've then got to process all of that

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Emma Leivesley: stuff that people have been telling you. There's actually, it can be quite horrific.

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Emma Leivesley: And

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Emma Leivesley: a lot of people outside of healthcare don't realize that

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Emma Leivesley: this is

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Emma Leivesley: quite difficult to to live with.

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Emma Leivesley: but you do it because you want to help people.

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Emma Leivesley: And I think definitely, people in charge take advantage of that

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Emma Leivesley: because

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Emma Leivesley: you've got these people that really want to help people. That's why they've gone into the job.

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Emma Leivesley: Okay, we'll just keep putting more and more on them. Ask more and more from them. And they're just gonna say, yeah.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: The sheer number of people that they have to see in a week is crazy. I mean, you're talking hundreds of people that will flow through a doctor's

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: exam room

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: in in a week.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: and.

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Emma Leivesley: Yeah.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: Each of those hundreds of people have a problem.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: And

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: for some of them it's a critical problem.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: And 2, and some of them.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: it's not just critical, but it's

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: end of life. Sort of stuff, yeah. And to constantly barraged with to be barraged with that kind of

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: input.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: how could it not take a toll on on a human being? Another human being? It's not too unlike war when you're seeing people being shot. But

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: there's just no bullets that you can.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: They're in

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: bullets.

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Emma Leivesley: Yeah. And I think this is something that's not really appreciated enough.

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Emma Leivesley: And there's that expectation that people have of themselves. Well, this is my job. This is what I do.

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Emma Leivesley: and.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: And then

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: you add people in that come, and they won't take responsibility for their own health. They just want the doctor to wave his magic wand and make you suddenly better. And you don't have to change anything in your lifestyle.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: It's my cool.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: That's not.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: But we've been trained to believe that. That's that's their power.

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Emma Leivesley: Yeah.

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Emma Leivesley: And again, it's that unrealistic belief of

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Emma Leivesley: doctors being some kind of hero magician angel.

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Emma Leivesley: and

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Emma Leivesley: in reality that human beings.

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Emma Leivesley: And

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Emma Leivesley: if you don't take responsibility for your own health, then

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Emma Leivesley: you've got you've got to live with the consequences of that, and I don't think that people are willing to.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: Right. They want to blame somebody instead of you know.

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Emma Leivesley: Yeah.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: Responsibility, taking their own power back. People don't realize that when

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: you expect something of someone else, you're giving them the power over your health

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: versus saying, No, I'm going to be responsible for my health, and I'm going to do the research. And I know doctors get really mad at you for Googling.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: what's wrong with you? But you know, to some extent you need to have some idea about what's happening in your body, what the potential causes could be. I mean you shouldn't go in and tell your doctor. This is what's wrong with me. I want you to give me something to fix it, but you know, if you have some idea of how your body works.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: and you have some idea about

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: what your body is trying to tell you when things are happening in your body when you're getting pain signals. A pain signal is a signal.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: It's like you should be.

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Emma Leivesley: Yeah.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: Investigating what's causing it. And you know, exploring that with your doctor and giving your doctor, you get 9 min with a doctor.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: Maybe.

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Emma Leivesley: Yeah.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: You know, if you go in with data, and you have, you know, take notes and tell them, you know. On Monday this happened on Tuesday. This happened on Wednesday. This happened on Thursday. This happened. This is what you know.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: just giving them information so that they can help you. Troubleshoot. What's going on rather than just going in there and saying, You know I don't feel good, and this hurts

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: and point to some place on your body. It's just well

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: I don't have the time as a doctor to to go

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: through the whole litany of what that could possibly be.

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Emma Leivesley: To ask.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: And call me in the morning.

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Emma Leivesley: Yeah.

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Emma Leivesley: yeah. And

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Emma Leivesley: there's that backlash of, well, you've not given me what I want. So I'm gonna get angry at you, and

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Emma Leivesley: especially at like in emergency departments.

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Emma Leivesley: The amount of abuse that staff get is just

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Emma Leivesley: unbelievable.

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Emma Leivesley: and they're just trying to help.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: Yeah. And and then there are also, you know.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: hamstrung in that they can only help within a certain limited guidelines of what they can tell people about rather than you know. Maybe you should lay off the junk food.

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Emma Leivesley: Yeah.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: That would help you a lot, but they can't say things like that. They can only say, Well, you need to lose some weight.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: They can't really say, and you should do it by XYZ.

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Emma Leivesley: -

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: They have to prescribe something.

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Emma Leivesley: Yeah.

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Emma Leivesley: And there's obviously that worry of if you get something wrong. If you make a mistake, you're responsible. It's a massive responsibility to have.

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Emma Leivesley: and that's where you can get moral injury

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Emma Leivesley: where

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Emma Leivesley: something that you've done, or something that you've not done. Maybe because if you're tired you're overworked.

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Emma Leivesley: You've made a decision that maybe wasn't right.

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Emma Leivesley: You're there to help people, and if you've caused harm that causes moral injury.

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Emma Leivesley: and that's

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Emma Leivesley: an extreme

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Emma Leivesley: psychological reaction that can

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Emma Leivesley: knock people's confidence

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Emma Leivesley: that can lead to Ptsd type symptoms.

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Emma Leivesley: it stays with you forever. So

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Emma Leivesley: recovering from that is really important as well, making sure that you're getting supervision

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Emma Leivesley: and people to back you up and things as well.

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Emma Leivesley: And that's important, because

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Emma Leivesley: the more you overwork a human being.

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Emma Leivesley: the more likely they are to make mistakes.

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Emma Leivesley: and that's something that I think the people in charge of money. Let's face it. That's what it's all about.

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Emma Leivesley: They need to

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Emma Leivesley: realize that more.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: Yeah for sure that it just you can't

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: expect people to

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: just be automated.

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Emma Leivesley: And.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: We just don't. We aren't designed that way, and we aren't designed to work all the time.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: We're designed to have some balance in life, and the more that we've been forced into

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: working in buildings and and and under supervision, and in tight

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: parameters of what we can do

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: within.

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Emma Leivesley: Hmm.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: You know our profession it. It makes it harder and harder for people to feel like they're still actually alive. It it feels like you're forced to become this robotic

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: being that isn't allowed to have an opinion.

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Emma Leivesley: Hmm, yeah.

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Emma Leivesley: Yeah. And I think

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Emma Leivesley: the the more we would turn into this 24 7 society where people want

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Emma Leivesley: things straight away. That's just gonna get worse

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Emma Leivesley: because people are basically on call without being on call.

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Emma Leivesley: And

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Emma Leivesley: and that's a big problem as well. People don't get the opportunity to shut off anymore.

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Emma Leivesley: And

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Emma Leivesley: so yeah.

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Emma Leivesley: to.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: All kinds of other abuses out there, you know, with drugs and alcohol and.

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Emma Leivesley: Hmm, yeah.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: Decision making.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: So how do? How do people get in touch with you and and you? I know that you have a

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: a guide

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: that you offer people to unlock the power of mindfulness. Do you want to talk about that a little bit?

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Emma Leivesley: Yes, I've got a guide, and it's available on my website, which is programs spelt the English way. So PROG. RAMM. ES.

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Emma Leivesley: Dot Emma leavesley.com.

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Emma Leivesley: I'll there'll be a link, so I don't need to spell my name, and if you go on there.

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Emma Leivesley: there's a free, downloadable guide. It's a mindfulness guide designed with healthcare professionals in mind. But it could be useful for anybody.

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Emma Leivesley: and it's how to get mindfulness more into your everyday life. When people think of mindfulness, they tend to think of meditation, which is important, and it's really good. But it's not for everybody, and if you're working in a hospital for long periods of time, sitting in meditation isn't always possible.

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Emma Leivesley: So there's different ways other than meditation.

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Emma Leivesley: where you can give your brain a break. You're reducing that stress load, temporarily

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Emma Leivesley: energizing yourself, and then you can go back to work.

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Emma Leivesley: And so that's available there. It's free to download, and you can join my mailing list through there as well, and I have a regular newsletter, with little hints and tips of how to

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Emma Leivesley: build up healthy habits and into your life.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: I like that. Does it go over your

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: I? For some reason in my mind I have the glitter, but

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: glitter stuck. It's a a g word where you're you're catching

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: the.

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Emma Leivesley: Glimmers.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: Glimmer, glimmer.

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Emma Leivesley: Yeah.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: Yeah, I like that a lot.

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Emma Leivesley: yeah, so it's

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Emma Leivesley: it's good. There's a guide, there and also i'm going to be doing a program for healthcare, professionals, which is a 28 day program, a mindfulness program.

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Emma Leivesley: And it's

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Emma Leivesley: short exercises that are mindfulness. There'll be different exercises each day.

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Emma Leivesley: And

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Emma Leivesley: it's it's made so that it's easy to do, and it'll keep you motivated to do it because it's fun.

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Emma Leivesley: And that will be on my website as well.

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Emma Leivesley: And and that's on demand, so you can do it at any time.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: And are your workshops long, or are they like bite size, so that busy people can

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: consume them easily and.

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Emma Leivesley: So the the workshops that I do on my programs are very short on demand videos and the short for a reason.

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Emma Leivesley: And the workshops I do are normally an hour.

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Emma Leivesley: and on the Greek programs I have

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Emma Leivesley: several different slots that you can choose from to join, because obviously you shifts change and

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Emma Leivesley: like it's to make it more accessible for attendance every week. To make sure you're able to stay on top of it.

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Emma Leivesley: The one-to-one sessions are all an hour.

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Emma Leivesley: but I can be flexible with that. If somebody genuinely can't fit an hour in, we can do half an hour. Sessions.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: and do you use hypnotherapy with it?

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Emma Leivesley: I do use hypnotherapy. I'm only licensed to use it with Uk.

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Emma Leivesley: because of the insurance and the regulatory issues. So anyone from the Uk. I could do hypnotherapy with for any overseas people. Then it would just be the coaching and mindfulness.

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Emma Leivesley: And I do use some cognitive behavioral therapy techniques in there as well.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: That sounds fascinating. I'm so glad. You're doing what you're doing, I think it's it's something that really needs to be done. And you're helping

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: health professionals out there

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: be able to stay in the profession. And we and we really do need people to stay in that profession because.

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Emma Leivesley: Mj.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: Where are you going to go? If you get in a car accident or you break your leg, or.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: yeah, the the emergency things.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: This has been

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: so enlightening.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: and I really appreciate you taking the time to come and share with us what you're doing. What's the one thing you hope the audience takes away from our conversation. Emma.

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Emma Leivesley: That you've got to prioritise yourself. You've got to take care of yourself.

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Emma Leivesley: and you can't

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Emma Leivesley: leave that because it will get you if you

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Emma Leivesley: if you don't. And it's really important that you work on yourself

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Emma Leivesley: and treat yourself like a patient that needs looking after.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: And that goes for everybody. Not just healthcare professionals.

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Emma Leivesley: Yeah, it does.

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Jill Hart-The Coach's Alchemist & Host of the You World Order Showcase Podcast: Thank you so much for joining me today.

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Emma Leivesley: Thank you.