The next generation of Alexa Alexa is here, the wonderfully creative name notwithstanding.
Speaker AAccording to an Amazon blog post written by Panopin Hope I'm saying his name right.
Speaker ASVP of Devices and Services Amazon has launched Alexa, its next generation assistant.
Speaker APowered by generative AI, Alexa is more conversational, smarter and personalized and she helps you in and get things done.
Speaker AAlexa can manage and protect your home, make reservations and help you track, discover and even enjoy new artists, something I know Ann always enjoys doing.
Speaker AShe can also help you search, find or buy virtually any item online and make useful suggestions based on your interests.
Speaker ACustomers will also be able to access Alexa and a new mobile app that's available in the Apple App Store and Google Play Store and a new browser based experience@alexa.com youm can start a conversation with Alexa on your phone or in the car and pick it up on your computer.
Speaker AAlexa remembers the context and can continue the conversation across any of your endpoints.
Speaker AAlexa also, we should note, costs $19.99 per month, but all Amazon prime members will get it for free.
Speaker AAnd this is the put you on the spot question of the week.
Speaker AOh God, I'm glad it's you and not me.
Speaker AHere it is.
Speaker AQuote After a flurry of initial advertising and promise, Alexa fizzled in recent years against its touted potential.
Speaker ASo with Alexa, are you jumping on the Amazon hype train again?
Speaker AAnd if not, what are you waiting to see from the AI assistant to prove out its build usefulness?
Speaker BWell, there's only room for one woman in my house and that's me.
Speaker BAnd I don't think that it's going to be I'm going to be bringing Alexa in at any given point in time.
Speaker BI, I think really this is however I will say I think this is an important addition to the platform and does make it relevant again.
Speaker BAm I getting on the hype train?
Speaker BNo.
Speaker BBut I think that you know, for me the problem with Alexa was always like hey, hey Alexa, order more dishwasher detergent.
Speaker BWell that's if it's fine if I'm just repeating the same thing over and over again but I think that's for me it's just it still is not a clean shopping experience.
Speaker BI do think now with, with like language based search and how I think as a, as a customer base we're all going to become more accustomed to searching for things.
Speaker BI do think that this helps because it, it'll now change that one direction of order dishwasher detergent to you know, last time you ordered pods.
Speaker BDo you want to get those again?
Speaker BOr do you want to try a different kind of detergent?
Speaker BOr even like, what could those dishwasher pods have done better?
Speaker BAnd what would you like me to look for?
Speaker BLike, that can now happen, which I think brings more value to the Alexa plus platform, you know, Or I could ask questions like, is there a better brand for the environment or something.
Speaker BLike, I can sit there and have a conversation and choose the right one that you couldn't do before.
Speaker BSo I think that's where, yes, this is better.
Speaker BAlexa plus or Alexa 2.0.
Speaker BBut I still, for me, like, I still have Siri on my phone to do things like this.
Speaker BThat's with me at all points of time.
Speaker BI'm not doing it, but I also haven't tried it.
Speaker BI think to answer a name question, I would need to actually have one of these interactions with Alexa.
Speaker BSo maybe I'll try it at my brother's this weekend and see if, like, see what it's like.
Speaker BBut I'm not, I'm not buying it for right now.
Speaker BBut, Chris, you, you have an Alexa in your house.
Speaker BYou've used it for how long have you had it?
Speaker BLike 10 years or something?
Speaker ASince it came out?
Speaker AYeah, probably close to 10 years now.
Speaker AI mean.
Speaker AYeah, no, I don't think it came out that long ago, but yeah, it's close.
Speaker AYeah.
Speaker ASo, so, so you're kind of, you're kind of mixed.
Speaker AYou're not like, you're not poo pooing it like we did before, because when we, when we first heard about this, we poo pooed the hell out of it.
Speaker ABut there's some interesting wrinkles here that I, I'm actually coming around on this idea.
Speaker AOkay.
Speaker AI'm saying I think I would.
Speaker AI'm buying into the hype, but I'm, I'm of course tempered by the hype, you know?
Speaker BIs this out now?
Speaker BCan you try it on yours?
Speaker AI think so, yeah.
Speaker ASo I'm going to try.
Speaker AI want to try.
Speaker AI want to try it this weekend, but it sounds like you got to get it set up too, which will be tricky.
Speaker BOkay.
Speaker ABut the key, the key unlock for me here, which has always been my problem with Alexa, and I also think it's important in terms of the future of generative AI, is the visual interface that we're all going to be using to validate the work that's being done.
Speaker ASo, like, for me, like, the, the hang up I have, like, if I want to ask Alexa to make a reservation, how do I validate that?
Speaker AIt's been done correctly.
Speaker AAnd I think the way they're talking about this, like you can go on the website, you can talk to the device, you can look on your mobile phone.
Speaker AIt's trying to create that ecosystem for how we're going to act with generative AI.
Speaker AAnd let's not forget Amazon's also very much yoked to Anthropic, which is one of the leading generative AI providers here.
Speaker ASo they want to figure this out and are as equipped as anyone to figure it out.
Speaker ASo, so that's the thing, I think, that gets me excited about it and especially trying it, like, if I can start to be like, hey, Alexa, give me some options for reservation.
Speaker AWhat, what tables are available at 6pm on Saturday for this type of food and, and present it to me in a way where I can digest it and still make a decision.
Speaker ABecause you're right, if, if it's just like me telling it, that's different than like being involved in a discussion that is helpful and useful makes me get the answer I want.
Speaker ARight?
Speaker AYes.
Speaker AWhich usually you're doing through searching through a thousand different things on your phone or on your laptop.
Speaker ASo that's why I like this a little bit.
Speaker AAnd I don't know, that's what I think.
Speaker BYeah, I think there's still, I think the proof's still in the pudding for me.
Speaker BLike, I still need to.
Speaker ADetails, right?
Speaker BYeah.
Speaker BI still think we need to see like, how this is actually working to determine whether or not this is something that's going to like, get all of the, get more people to buy an Alexa device.
Speaker BLike at the end of the day, that's what they're trying to do here.
Speaker BAnd I don't know that.
Speaker BI think this is a.
Speaker BSomething that had to be done, not something that's like in incre.
Speaker BLike this incremental idea that they have come up with and it's going to like bring in all this new revenue for Amazon.
Speaker BBut you know, I, I have to try it, Chris.
Speaker BAnd you'll have to report back.
Speaker AYeah, I mean, the other thing too, we got to always remind people too, and remind ourselves we're in year two of generative AI.
Speaker ARight.
Speaker AAnd, and, and we don't know, like, what's the voice implication of usage of generative AI too?
Speaker ABecause the one thing that is nice about Alexa, I can just be like, alexa, set an alarm.
Speaker AAlexa, what's the weather outside?
Speaker AYou know, and so can I extend that into the generative AI arena very easily?
Speaker AI don't know.
Speaker AThat's it.
Speaker AThat's.
Speaker BBut you all can also.
Speaker BMy problem again, is, like, I, I can do that on my phone and my phone is always with me.
Speaker BDoesn't require another device.
Speaker BI could probably now, because I'm a prime member, I imagine it sounds like I can download an app and have the same capability.
Speaker BDo I need that?
Speaker BI don't know.
Speaker BLike, is it going to drive incremental growth for Amazon?
Speaker BMaybe.
Speaker AWe'll see.
Speaker BI think it gets back to your we're only in year two.
Speaker AWell, it's the battle of the tech providers.
Speaker ARight?
Speaker AThat's essentially what you're saying here.
Speaker AIs it going to be Apple, is it going to be Google, is it going to be Amazon?
Speaker AWith their relationship with Anthropic?
Speaker AWho knows?
Speaker ABut, yeah, that's what we're talking about.