Hello. You are listening to who's that Star? On LCC Connect at Lansing Community College. Who's that Star is a behind the scenes show where I sit down and talk with employees at the college. This is an inside look at LCC where you will learn all about the employees, their passions, projects, what inspires them both at work and in their personal life. You might also learn about their pets, too. This show is for you to get to know like great people behind the scenes at LCC. I'm your host, Julianna Blain. But you can feel free to call me by my nickname, Juji, if that feels comfy for you. Well, let's get into it. Let's find out who's that star. All right, all right, all right. I'm definitely nodding my head after that intro. Let's meet our star today. Our star today is someone who I might personally refer to as a superhero who doesn't wear a cape. But he is always here to rescue people when they have technological issues with their computers. He's definitely someone that I have on speed dial when WebEx is crashing or I'm having errors and don't know what's happening, and he comes right away to help and fix it. And he has an incredible attitude. He's caring about people. Let's go ahead and meet this person. Are you ready, studio band? Can we get a drum roll, please? All right. Our star is Chad Hartman. Give it up for Chad. The audience is happy that you are here. Chad, thank you so much for being on the show today.

Thank you for having me.

Yes, absolutely. And thank you for always being only a phone call away when there's technological difficulties going on.

That's what I'm here for.

Chad, can you tell me a little bit about yourself and your job at LCC and kind of how you got started here at LCC?

So my name's Chad Hartman. I am the full time West Campus technical support. So I primarily assist users with any technology issues they're having, computer issues. So that is the majority of what I tend to do. I also have some work that I do for software licensing or software setup, server side stuff, which is very minor, but I like to include it because it makes me feel Fancy.

Yeah, fancy. Fancy.

So in terms of how I got my start at LCC, I started taking classes here back in 2017 in August. And after I started taking classes, my brother who worked as a PC tech before me, encouraged me to apply. He thought I would do well, that I had the technical skills to be able to do the job. So I did and I ended up getting hired in as a student employee here.

So that is the start. I love it. And yes, being on the other end, it's. It looks like, you know, when something pops up that I need help like with a software subscription or something's not working, my go to literally is I will be like, do, do, do dial Chad's extension. Be like, chad, we're having some issues here. He's like, don't worry about it. You know, this is the time I can come down. And he comes down and just helps. And it's so helpful. Also you help with onboarding all the time. When we have new employees, you'll get them set up on their computer and. And honestly, having your personality in the kind and caring way and the way that you explain things is so nice. Especially for people who are just new to LCC and like that's their first intro, their first day. And you're, you know, making technology a little nicer, a little easier, a little more approachable. So that's super, super helpful. I really enjoy that. But can you kind of tell me what was the transition from a student employee to part time and then full time like you said? How was that for you?

So as a student employee, your responsibilities are. Well, you don't really have many responsibilities. You're more so encouraged to do what you can. So that's mainly. We have a ticket queue system where all of our users submit their issue and then we get it in a ticket queue. They're encouraged more so to pull tickets out of that and to work on those. So stuff more so along of WebEx not working. Microsoft Office not opening.

Maybe the easier stuff.

Finger quotes, quote unquote easier stuff. It's none of it's really easy. It's more so just stuff that is more baseline. That scene is more baseline for us. It's not as in depth. You're not gonna be doing quite as much compared to some of the other, other issues.

Yeah.

So as a student that was really just my prior or primary, primary responsibility.

We're making new weird words, words one of those days.

So there is that. And then when I got part time, I was put in charge of our Howell Extension Center.

Wow.

So that was definitely a little nerve wracking.

Yeah.

But luckily everybody out there is just extremely nice and helpful.

I think we both know Barb Line Barbara.

Barb is amazing.

She's the coordinator out there at the Livingston Center. And then Martha also is out there.

Martha Anderson, shout out.

She's amazing.

And so I was put in charge of that extension center. So. And it's not really as big as it sounds. It's more so the same work you do at any other campus. It's just you have to drive out there. So they generally save that for part timers who are more comfortable with doing stuff like that. So I was in charge of that, which.

Which is actually a pretty big deal. You know, I'm brushing my shoulders. No big deal. That's real. That's really cool. And I think that totally helps, like set the stage for your next position probably.

Yeah. So it definitely did help having that more responsibility with it when I got my full time position. I am a kind of pseudo lead position at West Campus. We don't have as much supervision out there, so it's partially on me to make sure I'm coordinating with like students and part timers to make sure they're on track, know what they need to do, and to assist them when they need assisting with anything that they're working on.

That's a good responsibility. Wow. Go Chad. Go Chad. So when did you, when did you start your full time job?

It's probably been a month or two now. Probably a little closer to three now that I think about it.

So, you know, with COVID I think time just like it's just a concept.

Yeah, it's difficult.

It's melty once. So very blurry.

I'm definitely still learning a ton for the position. There's so much that I still even need to learn for it.

Yeah, yeah, yeah. I, I can imagine from the outside looking in. I mean, there's a lot that. That's just a lot. I'm glad that you are doing that position because that is.

I appreciate it.

You know, most people, there tends to be anxiety sometimes around technology when you don't know how it works or like, you know, there's a. There's a problem and your computer's crashing, your webex isn't working, you need to be on a meeting or you're presenting. So it's always just so helpful and comforting to be able to really, you know, call you. And I joke like I really mean it. Like you're like a superhero without a cape. You just come in and I'll give you a call. Something's not working. Especially for my boss, who's executive leader here at the college, Dean Bo Garcia. You know, he's been having issues with his computer. And I think we saw you once, maybe five, like five times in one week. But you helped us get the solution. You helped Us, like, get a new doc, whatever. But all that to say you do a really important job because, you know, my boss has really important roles and important meetings to be in, and he needs to be able to get in them. And, you know, you make it a lot easier. Where sometimes I try. Try to troubleshoot it a little bit, and I'm like, I just need to call Chad.

I definitely appreciate the troubleshooting.

So do a little prep work and some Googling. But it's very. It's just a relief to know that someone will be there who knows what they're doing or, you know, if you don't know the issue. I always see you try. You're like, well, it could be this, could be this. Let me just troubleshoot. So, yeah, I'm just very thankful to have you.

I'm always happy to help.

Yeah. And. And I can tell that you all. We really are like, whenever you pop down your. You don't. I want to say, like, you're smiling. You have a good attitude. You really just. And not that you have to always smile. I didn't want. I was almost hesitated to say that because, you know, obviously. But you're just very authentic and caring and you, you do it in an approachable, kind way. It's not like. Because with technology, again, it could be like a condescending feeling where you know a lot of things that other people don't know, but you share that information in a way that's easy to understand. Has that kind of always been a gift for you? I think it's a gift.

So it has definitely been a easier thing for me than I think most people. I have always enjoyed trying to see things in a different way, so. And that includes explaining things in a different way. And with my position, like, I'm expected to know a lot more technical knowledge than the average person, me, I, E.

I, E. Example me.

So if I were to just speak to a normal person in the way.

That, like in tech speak.

Yeah, the way that I would like speak to a co worker to explain an issue, it would more than likely go over their head.

I'd probably be paralyzed. Exactly.

And that's not a good feeling for anybody. It, like you said, it can kind of feel condescending, like you're talking down to somebody, and that's the last thing I ever want to do. When you're having a computer problem, it's an extremely stressful situation in the first place. You might have a meeting that's coming up that you can't get in. It might Be your computer completely broken. You just can't do your work. So like, even in that sense, my. I can be associated with stress sometimes.

Oh, I didn't think of it that way.

So I always want to make sure that I'm friendly and happy and assisting the person to the best of my ability. I kind of realized that when I'm having a bad time and somebody's helping me, when they're just friendly, happy, kind, it really makes me feel better and it brightens up my day. So I try to be that person for other people when they're having a difficult time with something.

That's such a good insight and that is really beautiful. I'm just kind of like in it. Not in shock a little, but just like you. You said it so beautifully and simply. Like you like how it feels when people are positive, kind and caring and happy to help you. And so you want to be that for other people. It's just, that's, that's beautiful and it makes a huge difference. And something is small and we might say small, but really these little small things are actually the big things. These are the things that make LCC a great place to work. Because what you just talked about, you're creating a positive workplace culture. And culture is like one of the top indicators of how long people stay in their job. Let me check my statistics. But like it's a really, you know, top indicator of people being happy, enjoying their jobs, even productivity. Like when you work with people who are nice to work with, you feel comfortable, you feel like you can be yourself, you can make mistakes and someone's not going to be like mad at you. Why'd you do that? You know, like, it's, it's that approachability. So I really see that in my own life and in my own work life, it's just easier. And I think it's so beautiful that you have that concept. Where did you learn this concept? Where does that kind of motivation come from?

It was really just realizing that when people act that way towards me, it feels really nice. And so being able to make other people feel that same way is very nice and satisfying to me. And I just enjoy being able to make people happier. So that's just. There's nothing really profound about it. It's just kind of something I decided I liked to do.

So and I like that you made a decision to do it. And it seems like the part of this that I like is that you're self aware. Like you were. You noticed how you felt around certain people and you Chose your response. You know, in the future, instead of reacting to things, you're taking the time to choose a response. Like you said, decide. And those little things. And again, those are not little because that's not easy. Sometimes if you're working with a difficult person, it's. It's a challenge to stay positive and to stay in that good flow and it. But with more practice, it's easier. And again, when you show up in that authentic way, other people respond to that. So it's like a give give a lot of times, like you bring up the energy of the room.

Yeah. It's also, for me, it's really easy just because of the community at LCC. It is extremely rare that I run into somebody who is rude or not pleasant to work with in my position, which you could ask a lot of tech people at other companies. And that's not the case most of the time. I know some friends that have worked for different companies and they say their users often don't treat them well. So, yeah, it has definitely been very nice at LCC. I want to say it maybe has happened once in the four years that I've worked here that I had a user that just wasn't pleasant to work with.

So that's huge.

It's. Yeah, exactly. It makes it really, really easy to be kind and helpful when other people are reciprocating and doing the exact same thing.

Right. Wow. And you probably work with a lot of people too. You've seen everybody has computer problems.

Yep. So anybody that has a computer, there's a chance that I've helped them. It's computer issues are going to pop up for everybody. So it's always funny when we have new student tech start because I will name somebody or somebody's ticket will come in and I'll tell them their office location, even at times. And just recently I had one of our new student texts ask me how do I know everybody? And now obviously with how many people LCC has, I don't, but it's just something that I've kind of picked up and it's really nice that we have so many friendly people and I wouldn't remember where their office location was if they weren't.

So you'd be like, I'm not going back to or I'm gonna have to, you know, a real big pep talk before I do. But it's so nice to hear that that's not the case here and that you really feel comfortable and you feel that it's easy to like exist in that Positive space and be yourself and spread that light around, especially in something as stressful as a computer issue, because, dear Lord, those can be stressful. Oh, my goodness. So tell me a little bit about your student experience here at LCC. How did that kind of aid you in your job? Tell me about it.

So my degree is in computer networking and cybersecurity. So it ties really closely with what I'm doing, very closely with what I'm doing for my job. So that has helped me in its own right. There have been times where I've learned something in class that I was able to implement into my work and where I'm like, having an issue and I'm going, oh, yeah, you just learned this last week.

Impress the boss with that.

Exactly.

The theoretical framework of this.

Yep. But it's also just really nice with the instructors and professors we have at LCC. They're all extremely kind, helpful, caring. They want to see you succeed. They will do everything in their power from. To make you be able to do what you want to be able to do. That's my experience at least. And it's. There have been times even where I have had an issue at work and I've gone to instructors and been like, hey, whoa, do you happen to know anything about this?

How cool.

There have been times where it saved me in my job, really. I couldn't figure something out and the instructor was like, oh, this? Yeah, this. Yeah. And it's one of those things where it's like, oh, I. Well, that's easier than I wanted it. But.

But again, it's kind of just, you don't know what you don't know until you learn it.

Exactly.

And it sounds like that you just had a lot of support. And, you know, also that's very resourceful to like, cross reference the two, the job and the work, and be, you know, brave enough to ask questions. Because a lot of times I think we have the fear of coming. Well, I know personally there is. Whenever I need help with something, there's sometimes the fear of like, oh my God, like, are they going to think I'm stupid? Are they? Should I have tried all these things several times I'll feel like, oh, I should have googled all these. I should have been able to figure out my problem. But it sounds like, you know, you've learned to kind of just go forward even. I don't know if you face that or not. But it's like you've learned to like, go be able to ask people, people for help, get resources in maybe Some stressful situations.

Yeah, no, I've definitely dealt with thinking I know more than I really do.

Welcome to being human.

Yeah, exactly. But I am a firm believer of you can't know everything.

Yeah.

You don't need to know everything, and it's okay to not know everything.

Those are some powerful. Go on, go on. I'm just loving it. I'm loving it.

Basically, you should always try to grow your knowledge and improve your skills, but nobody ever expects you to know everything. And that was something hard for me to realize. Like I said, I used to think I knew more than I really did. So I didn't like asking for help because I thought it made me not look as smart or something like that. But I realized after a while that people like to help other people for the most part. And, yeah, nobody expects you to know everything. So when you try to grow your knowledge, that is when you're more successful.

Yeah, kind of the. The realization that you don't know everything, you're actually not expected to know everything. And I think sometimes you said it really well. Like, we put this pressure on ourselves, like, we've got to know everything. We've got to be able to figure it out. People are gonna think I'm silly or stupid or I know those are my own little inner voices or thoughts that pop up. But like you said, people really do actually like helping, and especially in this environment here. And what you're saying reminds me of my favorite philosopher, Socrates, who. Who talks about the truth. I believe the quote is, a wise man knows that he knows nothing. It's something in that realm. But the key concept is to recognize that you don't know it all. And you're smarter if you know you don't know it all. If you're aware of that. Because how can you learn if you know everything?

Exactly. If you think you know everything, you become stagnant. And then you quit growing your knowledge, which just is never a good thing.

Right. Because where will you go if you're not learning? Like you. You've implemented what you've learned just based on your story, like, you know, student part time, full time. And then you were learning and applying your knowledge. And it sounds like you really learned to. That it's okay to not know everything and that people don't expect you to.

Yep, exactly. And that is something. I even try to tell that to our students that we get is when you start here, it can be very stressful, and you can. There's times where you can feel just very dumb in general, because you don't know something. And it's just something that I feel like everybody should learn is nobody really expects that of you. And it's okay not to know everything. It's okay to ask for help and nobody's going to think less of you but because of any of that. So it's just a very, it's a, it's an important thing to me, honestly,.

When you're saying that, it's just so. Just hearing that feels so warm. It feels so nice. It feels like it's okay to try because when in that, in that arena of what you're talking about, knowing that you don't. Just recognizing it's okay to not know everything, you know, we're gonna try, when we try new things, we're gonna fail. Exactly. There is you, if you go out and nail the first thing you try, I mean like, you probably have some great talent, but like the second or third time you might not get it again. But all that to say it takes practice, it takes understanding, it takes work, it takes knowing that you gotta like try things and try them. And a lot of time there's kind of a vulnerability in trying something. Whereas, you know, it takes like, it takes some doing, it takes some strength to be able to recognize, you know, it's okay if I fail, I'm gonna learn. You know, I'm not, I'm not stupid, I'm not dumb. Everybody does this. And I think we all worry so much about like, what are others gonna think of me? But really the truth is people are so much more worried about themselves and worrying about what they're gonna say than thinking about what you said. So really, exactly. It's, it's all about, you know, that inner voice and learning to just try.

And it's also kind of ties into the whole thing of you remember your mistakes, not other people's at least. Yes, for me I do. So why would other people remember your mistakes? So even messing up with something, everybody's gonna make mistakes, everybody's gonna mess up. I like with my position, there's times where I don't know exactly what's going on. And it requires a lot of failing before I succeed and resolve the issue. So nobody remembers when you failed really? For the most part. Unless they're more of a bad person, I would like to say.

Right.

Maybe.

Maybe more ego or they have more work to do themselves. They don't have that self awareness.

Yeah. For the majority, people don't mind when other people mess up and they don't really even remember it.

For that part, if anything, they want to help you, like you mentioned earlier.

Yeah, exactly. People, at least at LCC, from what I've observed and experienced, everybody is extremely helpful and likes to help everybody else.

And I think it's. It's so key. Like, I'm kind of circling this idea, but really just being able to admit that you don't know it's not a bad thing, because then other people are like, hey, actually, I do know that, like, your teacher, he helped you solve the work problem thing. And that's just so. I love it. I love. I love your thought process there. I think it's so valuable, actually. I know it is so valuable because, you know, it contributes to the workplace culture in such a positive way. It makes it a nice place to work. You know, you play a large role in that.

Thank you.

You're welcome. You're welcome. Great responsibility. Like a superhero. So I do want to ask you, what. What are some people that maybe you look. Look up to that inspire you, that motivate you?

So in general, it's really just anybody that's trying their hardest. When I see people that are really doing their best and trying their hardest to succeed at something, it encourages me to do the same. It's just very satisfying to succeed.

Yeah.

So when you see other people do that, it makes you want to do the same.

Yeah. And something about also just trying your hardest. Like, there's something, like sometimes that doesn't always feel good. There's a lot of failure involved, like we just talked about. So it sounds like you admire people who you see trying their hardest, being authentic and, you know, just seeking to make themselves better and do the best they can.

Exactly.

And that inspires you.

It does.

I like how you gather inspiration from people. I think that's really valuable because a lot of people, you know, it's one thing to learn all these lessons just yourself through, like, maybe obstacles or challenges you've gone through, but when you can look at somebody else's life and be like, I like that one and that part and this part, and I'm gonna implement that in my life, That's a powerful way to learn. That's a very advanced way to learn.

I will steal everyone's knowledge.

It's sharing. You know, sharing is caring.

Better way to put it.

Also, you can pilfer some, you know, so kind of in the realm of inspiration and things like motivation, is there any certain quote or piece of advice that you like to live by?

So big piece of advice I live by was kind of just instilled to me by my parents. Did I use that word right?

Instilled? Yes, I believe so. Let me fact check for the.

It was. It doesn't matter. If you don't want to, you still have to. Or sometimes it doesn't matter. That obviously comes with a limit. So.

Right.

What I more so see it as is, oh, I don't want to mow my lawn. Oh, I don't want to do the dishes. Well, you still have to like right. You, you can't just not do things if that makes sense. And then like even a tying into work, there's obviously going to be days where you're tired or just aren't feeling it and you still have to put forth the effort and to do it, you can't just not.

Right. It sounds like a lesson of perseverance like even. And determination and motivation. Like even when you don't feel it, you know, you've got a. A lot of times people think the motivation comes at the beginning. When I feel motivated, I'll start the project. When I feel motivated, I'll wash those dirty dishes in the sink. Oftentimes and research shows and I can't quote the article, but I read it recently or watched in a video. But it's when you start that the motivation comes because then you're like doing it, you gain momentum. So that is really key. Just maybe to get yourself to be able to start doing those harder projects or just annoying projects or when you don't feel up to it.

Yep.

And a piece there that I've learned too is kind of the self care element of like choose maybe breaking it up into smaller pieces or you know, choosing your priorities. Like what do I absolutely have to do today? Okay, those dishes in the think they've been there for quite some time. I should probably like I'm gonna at least wash one of them and then another and then it's like once you start doing it, it's like a little, I want to say a waterfall effect. Like it just starts compounding and going forward. And that's, that's a beautiful lesson to learn. Now did you, did that happen with like homework and stuff too? Because that.

Yeah, definitely when I was in like regular schooling. Not in college. High school.

Yeah, that one school.

There's many schools words. But I definitely was not a great student. I didn't enjoy doing homework, which most kids don't like homework but I would procrastinate it. And my parents were really just like, hey, it doesn't matter if you don't want to. Like, this is your responsibility. You need to do it. You have to get it done. And it also, like, stuff with like, lawn mowing. Like my dad, hey, go mow the lawn. I don't wanna. Doesn't matter. Yeah. So it was as a younger, like when I was younger, it was more so something I just heard a lot in general. And then as I grew up and really thought about it more, I realized that I feel like it is an important thing to know is sometimes you don't want to, but you still have to.

Yeah. And especially I think as you experience it more. Like you talked about hearing it as a kid, but like, as you make the transition into a adulthood from a student, from college, you know, when you start taking on those responsibilities, maybe your own place, things like that, you really start to experience, like, okay, it doesn't matter if I want to do it or not, but I've got to do it. Otherwise, like, my house is going to be so messy. I'm gonna fail my classes. Like, you know, I've gotta get up and get ready and go to work or I'll be late. I gotta, like, go to bed early or, you know, at a certain time. But all that to say it's like when you start experiencing. Experiencing it when you make the transition into adulthood. Like, I think that's where the true, like, aha, light bulb moment.

This is what they meant. They weren't just being mean.

Exactly. And as a kid, you really don't understand that.

Yeah, yeah.

It's a different world when you're young. It really is. All right, so, Chad, what would you say? You know, we've talked about a lot of things. What would you say your favorite aspect of working at LCC is if you had to, you know, like, narrow it down?

My favorite thing is being able to see a user that I've helped with and resolve their issue. You can in general see a sense of relief or joy from maybe tears of joy. Exactly. Because computer issues are never fun. So just being able to help people and resolve their issues for them and make it less of a stressful situation for them is very satisfying for me.

Yeah.

And then we kind of touched on it with. A lot of times you fail a lot before you find a resolution to the issue. That resolution is also an extremely satisfying thing. Going through the process of. Oh, yeah. So failing feels bad, but once you get it, it makes it worth it. So I really enjoy that as well as I'm constantly growing my knowledge with my position.

Yeah.

There's so Much to learn and so much that I have been learning that it just feels really nice and feels like I'm not stagnant and that I'm continuing to progress.

You've got that growth mindset, Chad. I love it. I love it, love it, love it, love it. What's something that you're really proud of?

So recently, getting the full time position was just really amazing to get that. I, I know there are other people that interviewed for it and the fact that I was the pick, just. I'm really proud of the fact that I was able to do that and demonstrate that I am a good pick and I can be responsible in this position. I'm just extremely proud of that.

Yeah. And I like. Do you think the fact that you, you know, worked at LCC as an employee and then part time really prepared you for that?

Definitely, yeah. Being able to work and learn at LCC and just get to know everyone and the college and how things work.

Yeah.

Was a major benefit to the job.

Yeah. Well, you are just slaying the job. You're doing great. So one thing I really enjoy is when you come down to fix the computer or, you know, Bo's computer. My, my, my boss, Dean Bo Garcia. You, you, you pop down. You know, you're like, your famous thing is, I'll be right down. And I'm like, yes, he's coming. He's gonna help fix it. But to that, it's always great to see you. You always have a positive attitude. It's kind, it's uplifting. You just have a positive energy about you. And one of my other favorite things is your cats, because we were talking about our pets and you talked about your cats. Can you tell the audience a little about your ad at home?

So I have two kittens, Buggy and Nico. Buggy is a boy, Nico's a girl. And I got them probably three months ago about the same time I got hired in as full time, now that I think about it. So I've had them for a bit now. I got them from a friend who took in a stray and the stray ended up being pregnant.

Surprise.

Funny little thing about it is they were expecting to only have two kittens. It had five.

Oh, my. So is that why you have two?

Yep. Yeah. They were desperately looking for people to adopt the cats and it was great timing, actually, because I was looking into going to the Humane Society and adopting.

Some cats that lined right up.

Yeah, it was perfect timing and it was just really great. The cats helped with my mental health immensely. Like over the pandemic, being locked inside all the time, it really took a toll on just being alone and like not having the socialness to life.

Yeah.

And so having the little cute creatures around is around and they'll just, they'll cuddle or play with you and it's just really heartwarming. It makes it feel more homey. Yeah, they're great.

That's a really good point. You just pointed out that especially during COVID like the mental health thing, because I, I think maybe everyone experienced a lot of that. And having a little pet at home, having, you know, especially if you live alone, because I also live alone and I got a cat during the pandemic. Seeing a trend here, it just helps because there's, you know, a little, little soul, little spirit there too, who like, is playful, shares love with you, like you said, makes it homey, makes it warm, you know. And my cat, I don't know about yours, but my cat's constantly like talking. I talk back to her. It's fairly hilarious, but not like being ignored. Especially on when I'm in a WebEx meeting. My cat literally thinks it's fun to like dance on the keyboard.

Yeah, that's, that's, that's kind of an annoying one, in my opinion. My buggy tried to unmute my mic and start my video during our business operations meeting yesterday, so that was an interesting one.

Buggy had something to add to the meeting.

Buggy wanted everybody to know.

He wanted him to know. Well, Chad, as we wrap up this interview, I just want to thank you. I really do feel blessed, lucky that I get to work with a co worker like you because you do have such a positive spirit. It rubs off on everyone around you. And what I like about your, you know, attitude is that it's intentional. You know, I think that's a big thing because it's not like it just happens. You're in a good mood. It kind of goes with the. Even if you don't feel like it, sometimes you've got to do things. Like I see you just being a light here at LCC and especially around something like as, oh, stressful as computer issues. It's just such a relief to be able to know that you and the entire team, but when you come down to fix the computer that, you know, it's, it's going to be easy, it's going to be chill, easy going. There's just quite a bit of relief in that and it makes the whole office feel better. I, I think it really contributes to the workplace culture. Here at LCC, which we talked about, is a really positive one. And that's something I really enjoy about LCC as well, is when I interviewed here, I was just like, oh, it feels right. It feels right. It feels like there's good people. It's a good cause, and people really do care about each other. And you, Chad, really exemplify all these things. So thank you.

Thank you. That means a lot.

I mean it.

Thank you for having me on today.

Absolutely.

It was a blast.

I'm so glad to have you here. All right. Thank you, Chad. Well, that's a wrap for today. Thank you so much for listening to who's that Star? The behind the scenes show where I sit down and talk to the employees at Lansing Community College. We spent some time today with Chad Hartman, and I am personally inspired by his passion for helping others. Being kind and continually learning, we've gotten to know one of the great people behind the scenes at LCC. Again, I'm your host, Julianna Blain. Feel free to call me Juji. I want to thank you so much for listening. Tune in next time and together we can discover Who's That Star? You're listening to who's that Star. You can listen to this show and others on demand at LCCconnect.org have a great day.