Target has said that it has cut its go to market timeframe from seven months to eight weeks, according to Retail Dive.
Speaker ARick Gomez, the chief commercial officer at Target, told an audience last Monday at the National Retail Federation's Big show conference that Target has shortened its go to market cycle to eight weeks, down from 27 weeks for specific trending items so they can reach shoppers faster.
Speaker AQuote, not everything is in eight weeks, Gomez explained, but the things that are trending and that we're seeing that are going viral, that we want to be in market ahead of the competition, we've created an operating model that enables us to do that, end quote.
Speaker AJohn, we're going to go to you again on this one.
Speaker AAre you buying or selling?
Speaker ATarget's announcement of cutting its product lead times from seven months to eight weeks.
Speaker AAnd what, if any, impact will it have on Target's overall business performance?
Speaker BYeah, I mean, to answer the first question, I think I'm a hold right now because I'm not quite, to be honest, it's, it's, I don't know, it's kind of, it's, it feels like a very exciting announcement, right?
Speaker BWe're going to do stuff in eight weeks and we cut it down from seven months.
Speaker BAnd like all those numbers sound great, but I'd have a couple of like, first of all, concerns about impacts this could have on Target operationally, right?
Speaker BSo first thing is that historically, I mean, say historically, over the last number of years, Target have mentioned inventory issues a lot in earnings calls, right?
Speaker BThat they've had too much inventory of the, the wrong items, they've gotten hit by markdowns, it's driving some of their underlying underperformance.
Speaker BI only see this exacerbating that issue, right?
Speaker BIf you're, if you're changing and saying, hey, this is a big deal and we're going to go after it in eight weeks, but you choose the wrong thing, suddenly you've got a ton of like, quote, unquote trendy inventory that actually nobody wants, which is not probably going to solve Target's underlying issue.
Speaker BAnd if they currently have forecasting issues at a seven month lead time, I don't see how that's suddenly going to get better in an eight week lead time.
Speaker BSo that's my first kind of operational concern I would have from a, from like kind of a merchandising ops perspective.
Speaker BThe other thing I would say is like, I don't think that this gets at Target's underlying problem of underperformance, right?
Speaker BSo we know that they're constrained on basically price.
Speaker BI mean is the big issue that the stick that's being used to beat Target all the time, having a trendy, I think bow that is one of the examples that they use.
Speaker BHaving a trendy bow in time for holiday seasons is not going to change that.
Speaker BThere's a little bit of maybe additional incremental sales you can gain, but I don't know if it's going to change it.
Speaker BThe other thing is eight weeks I was trying to think through in the year right.
Speaker BWhere eight weeks could actually be helpful for you on a trend.
Speaker BSo if you see a holiday trend, it's probably going to come in maybe mid October to early November.
Speaker BYou're already past the holidays at eight weeks.
Speaker BIf you see a back to school trend, which I thought was maybe the closest I could get, you might see it in June and you hit stores in September.
Speaker BBut we all know in real life, in retail, back to school is done by September.
Speaker BRight.
Speaker BYou're into Halloween.
Speaker BSo I don't see how this actually helps them from that perspective.
Speaker BAnd the final point I'd have is like eight weeks is still way behind the market leaders of like real quick turn.
Speaker BSo Zara is two to two to four weeks.
Speaker BRight.
Speaker BAnd so that's kind of our benchmark.
Speaker BIt's not the exact same model, but I still think it doesn't think it brings it quite there.
Speaker BSo it's actually funny having started from a hold and then work my way through those three points, I'm probably on a not buying situation right now.
Speaker BI just don't see how it trains to their actual solves the problems.
Speaker BAnd I think that the thing that Target's always been known for is kind of storytelling, building a brand that tells a story that you can rely on, that's consistent that you know what you're going to get.
Speaker BYes, there's some kind of trend on trend moments that they've had, but it's not their usp.
Speaker BSo I, I think it sounds great, but I don't know what it's driving at to solve for for them.
Speaker AKud.
Speaker AKudos to you, John, because I was gonna, I was gonna hammer you over the head with.
Speaker ASo you're a hold on this, huh?
Speaker ABut no, you, you switched me, I.
Speaker BThink with me on my feet.
Speaker BChris, it's good you do.
Speaker AYeah, yeah, right.
Speaker AYou switch mid diatribe.
Speaker AAll right, so and the other part too that you know, that we.
Speaker AYou didn't mention was if depending on the degree to which you try to do this, it's Going to have a sizable impact on your product margins as well.
Speaker ALike incredibly sizable.
Speaker AYeah, Kelly, so I was going to bring you in on this now.
Speaker ASo, so what's your take?
Speaker AAre you, are you equally skeptical?
Speaker ANot as skeptical.
Speaker AMore skeptical.
Speaker AWhat do you think here?
Speaker CI'd say I'm, I came in maybe less skeptical.
Speaker CAnd John has, has fully talked me into the selling as well.
Speaker CUh, margin was exactly where my mind went when I read this headline.
Speaker CUm, one the eight weeks.
Speaker CLike John said, not as fast as your competitors in the apparel space are doing, if that's really who you're looking to play against.
Speaker CThey, they talked about cherries and, you know, I'm, I'm seeing cherry pajamas for Valentine's Day.
Speaker CSo I get it.
Speaker CI, I, I've seen the trends.
Speaker CBut if you're really looking to do it that fast, I question how much of that development they're actually doing internally with their merchandising team versus going, you know, to the A vendor, and you're going to lose margin on that.
Speaker CSo if they're not able to figure that mix out effectively, they could run the risk of buying a lot of more expensive product that they're trying to push for trend.
Speaker CAnd then to John's point, you know, if it's the wrong trend or you miss the sale, not only are you inventory bloated, but you also have less profitable inventory on hand.
Speaker ARight.
Speaker AAnd the other point that you bring up to Kelly is you're probably not doing this through your own brands, which has always been a pillar of Target strategy as well, if you're trying to chase business.
Speaker ABut, and at the end of the day, too, is it isn't what he's describing just good, good merchandising?
Speaker ALike, you're always trying to capture the trends and get products in as quickly as you can.
Speaker ARight?
Speaker DYeah.
Speaker DI mean, I'm not a merchant, but I've spent the last 10 years with you, and we've interviewed plenty of merchants at this level.
Speaker DAnd that was the first thing that I saw when I heard this.
Speaker DI was like, isn't this just what you're supposed to do as a merchant?
Speaker DLike, capture the trends and figure out what makes sense for Target to invest in.
Speaker DBut, Chris, I think, I think they're hitting.
Speaker DThere's a bigger issue here.
Speaker DLike, I don't think this is an issue for Target.
Speaker DTarget.
Speaker DI mean, Kelly, I'm not going to go to you and John on this one because I don't think you're probably buying a lot of your clothes or fill in items at Target.
Speaker DBut like Kelly, do you feel like, I feel like Target's already hitting on the trends.
Speaker DLike if you need something like that's been Target's cachet all along is that they have great products that's on trend at a lower price.
Speaker DWould you agree with that, Kelly?
Speaker CI would agree.
Speaker CYeah.
Speaker CYou know, go to any store, back to school, you're going to find something.
Speaker COh, cute.
Speaker CDo I need this?
Speaker CNo.
Speaker CDoes it kind of hit the mark for the moment?
Speaker CYeah.
Speaker AAh, interesting.
Speaker AYes.
Speaker ARight.
Speaker DSo I think like to me it's really, this really is like throwing tech at a problem or an investment at a problem that they don't need to solve.
Speaker DRight now I'm giving a quick plug for our show, Fashion's missing middle.
Speaker DLike we were going, we, we have Target in the plan because they are serving people at a price point where you can get affordable on trend.
Speaker DFashion like this is not an issue.
Speaker DAnd if they miss one bow trend or they miss one cherry trend, like they still have plenty of other assortment that people are already going there for.
Speaker DI think they need to find a new problem to solve.
Speaker AYeah.
Speaker AOkay, so I, I mean I agree with all of you and I think I'm going to be the most skeptical one here.
Speaker AI mean I, I, I, I, I actually question how much investment is actually really even being put into solving this at the end of the day.
Speaker ABecause I think it's, I think it's code for pure window dressing at a large industry conference when you have nothing else substantive to talk about.
Speaker AThat's what I think.
Speaker AI mean, come on, the things you're selling, you're selling on stage are buying into cherries and bows at the hot, you know, around the holiday season.
Speaker AI mean, come on, like that's going to have no material impact on your business.
Speaker AIt's just what Target always is trying to take credit in the media for something that you should already be doing.
Speaker AAnyway, to your point and your point, San, about, you know, why do you really go to Target and Kelly too, like it's the things you, you don't expect to find.
Speaker AIt's not necessarily that you want to go find the thing that's going viral on TikTok.
Speaker AIt's the things that just surprise and delight you every single day.
Speaker ASo I don't know, it's.
Speaker AOnce again we've talked about the old adage and you and I talk about this quote all the time.
Speaker AHonesty is not synonymous with truth.
Speaker AFrom the Departed, one of my all time favorite movies.
Speaker AIt's not synonymous with truth.
Speaker AAnd.
Speaker AAnd that's.
Speaker AThat's what they're doing here again, so.
Speaker AI don't know.
Speaker AI'm glad we all feel the same way about this, relatively.