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Janine: I love hearing the

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stories, the back stories,

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the highs and lows from

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incredible women who have

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built their own businesses.

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And today I have the absolute

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joy of sharing with you

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a conversation with the

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incredible Kelly Wilkie.

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I met Kelly, uh, a few

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months ago and was super

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impressed with her journey.

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She runs a business that

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is coming up to 25 years.

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She has a team.

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She has twin boys, and

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she's also traveled the

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world for 10 years with

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the Australian rowing team.

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In terms of how she's built

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her business, her vision, how

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she's hung onto her boundaries

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and her values, and the way

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in which she's structured her

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business to both facilitate

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the life that she lives

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and the business that she's

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building is a true example of

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business and life by design.

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please enjoy this episode

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as I chat to understand

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a little bit more about

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Kelly, her business, where

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it started, where it's

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going, and how she's juggled

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all the things, enjoy.

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Now there are some business

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women that you meet that blow

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your way, and my guest today

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is one of those Kellie Wilkey.

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I had the pleasure

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of meeting Kellie for

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the very first time.

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Actually towards the

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end of last year.

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We were both, uh, speakers

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at an event we'd been asked

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to speak at this event.

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You know when you go into

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the room sometime and you

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gravitate to someone, and

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then you start chatting and

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the more you're chatting,

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you've got more questions,

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and the more questions

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you have, the deeper the

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answers go, and you just,

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you almost want a notebook

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to write down those lessons.

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This was my conversation

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with Kellie.

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Any of you that follow

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my blogs, my newsletters,

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follow me on LinkedIn.

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You might as we talk today,

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go, oh, that's the person

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she was talking about.

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and I reached out to Kellie

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and I went, please come on.

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I wanna have a conversation

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with you about what it means

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to be a woman in business.

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I really wanna share with

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our audience some of the

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stuff that you've learned.

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some of the things that

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you might do differently

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in hindsight, some of those

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lessons, et cetera, because

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as more and more women are

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entering into entrepreneurial

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landscapes doing their own

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thing, which is awesome, at

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the same time, there is so

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much that we need to learn.

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Now, to give you a little bit

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of background, Kellie's been

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running our own business for

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around 25 years, and it's not

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little, it's not small fry.

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We're talking employees

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of 24, I think 25 people.

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she's also a mom of twin boys.

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the conversation that we

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started on was, understanding

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her, work that she did with

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the Australian rowing team.

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Apparently, you know, she

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shared with me offline that

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this was 10 years of working

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with the Australian Australian

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Rowing team, and she still

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finds time to give back, to

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show up, to share, to turn up.

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So thank you, Kellie.

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Welcome.

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Thank you for letting me.

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Just put you on the hot seats.

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it's such a pleasure

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to have you here.

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Kellie: thank you very

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much for having me, Janine.

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It was really, you know,

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fortuitous to meet, um, at

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that conference last year and,

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um, you're absolutely right.

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And you start talking to

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someone and you really hit

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it off and you have great

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conversation, be kept, lots

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of values in common, you could

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just keep chatting all day.

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So it's a real pleasure

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to come and have a

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chat on your podcast.

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Janine: So let's delve in.

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Let's, let's start with

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letting people know a

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little bit about you.

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So, so you have your

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own business talk to us,

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share with us what does

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that business look like?

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Who do you serve?

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and what are you doing

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right now with it?

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Kellie: Yeah.

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So my business is called

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Body System and it's a

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physiotherapy and exercise

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physiology, clinic

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in Hobart, Tasmania.

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And, um, we have 16

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practitioners and between

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six and eight administrative

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staff at any one time.

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And so we provide

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physiotherapy, consultations

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and exercise physiology

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consultations, to clients.

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But also on top of that we

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have a rehabilitation gym

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where we prescribe exercise

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and supervise exercise

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to follow people's rehab.

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All the way through.

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And so we've got various

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different practitioners

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within the practice.

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So I'm a sports and

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exercise physiotherapist

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and, particularly have

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a special interest in

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the athlete, spine.

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So particularly low back pain.

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And we've got five

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sports physiotherapists.

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We have musculoskeletal

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physiotherapists, we have

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hand physiotherapists, and

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we do, we have a bracing

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and casting service too.

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So we're a one stop shop.

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We have one clinic location.

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a lot of, uh, medical

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practices these days spread

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themselves around different

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suburbs, but what we try

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and be is a, a gold standard

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service where people will

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travel to see us and be able

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to, access all of their needs,

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you know, under the one roof.

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And what does make this

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business really different

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is that we see people

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over much longer than

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average treatment times.

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So we'll see a new patient

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over an hour, and we'll see

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a reassessment over half an

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hour, which is fairly unheard

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of in the medical world, and

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there's a reason for that.

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Number one, we

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can provide gold.

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Standard, service to

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our patients when we're

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servicing them in that way.

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But also what it means is

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our physiotherapists and our

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exercise physiologists have

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time to do their paperwork,

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their communication with

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referrers, everything within

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work hours so that they're

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not taking that home.

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This practice is very much

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set up to be able to look

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after staff health and

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happiness first and foremost.

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That's why I set it up for

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my, myself in the first place.

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And, if we can all be happy

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and healthy and functioning

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as a team that's continually

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curious and continually trying

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to help each other be better,

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then you're in this lovely

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flourishing environment where

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you enjoy coming to work.

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You are not overworked, you

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don't work on weekends, and

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you don't work late at night,

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and therefore you can provide

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the best services to patients.

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So it's quite a unique.

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Healthcare facility.

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But um, yeah, it's something

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that I'm really proud of

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that's been, yeah, next

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year in April it will be 25

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years of business, which,

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um, as we know, It's no

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mean feat to start it in a

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small business by yourself

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and get to that point.

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Yeah.

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Mm-hmm.

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Janine: Now you mentioned in

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there that you've set this

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up in the way that you wanted

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business to work for you.

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And you know, already

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there's a little gem, right?

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Because, I'm working with

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so many incredible women who

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have left corporate, many of

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them who are setting up their

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own businesses, and before

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we know it, they've built the

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very thing that they left.

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They've built the very.

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Thing that they

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wanted to not have.

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And it's almost like there's

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this conditioning around how

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we should run our businesses.

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Can you tell me a little bit

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more, if you can remember

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when you first started and

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you were really clear about

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what you wanted and what you

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didn't want any challenges

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along the way, like even the,

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that concept of we do it for

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an hour, not half an hour.

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So what I'm hearing is this

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constant challenging norm

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and rethinking about it and

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even going, I don't care.

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I'm gonna do it in my way.

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I'd love to hear your

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thoughts on that.

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Kellie: Yeah.

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So a lot of you that have

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been to physiotherapists in

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the past would realize that

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the medical, profession in

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general, whether they're

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physiotherapists, osteopaths,

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chiropractors, gps have

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become really high turnover.

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Businesses and you don't

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get a lot of time to

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actually sit and tell

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your story with the person

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that's looking after you.

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And, um, I couldn't study

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physiotherapy in Tasmania.

291
00:08:00,503 --> 00:08:01,943
When I finished year 12.

292
00:08:02,213 --> 00:08:03,053
I wanted to become a

293
00:08:03,053 --> 00:08:04,193
physiotherapist, so I

294
00:08:04,193 --> 00:08:05,543
went to Adelaide to study.

295
00:08:05,843 --> 00:08:06,948
I did really well.

296
00:08:07,120 --> 00:08:08,140
I induced the whole

297
00:08:08,140 --> 00:08:09,910
university, so loved

298
00:08:09,910 --> 00:08:10,630
what I was doing.

299
00:08:10,630 --> 00:08:12,100
Spent lots of time studying.

300
00:08:12,460 --> 00:08:13,480
Came back to my first

301
00:08:13,480 --> 00:08:14,380
job and I got a job

302
00:08:14,380 --> 00:08:15,280
in private practice.

303
00:08:15,280 --> 00:08:16,270
It's quite hard to get a

304
00:08:16,270 --> 00:08:17,230
job in private practice

305
00:08:17,230 --> 00:08:18,190
as a new grad, but I had

306
00:08:18,190 --> 00:08:20,650
done well and I went into

307
00:08:20,650 --> 00:08:21,850
a practice that was very

308
00:08:21,850 --> 00:08:23,440
high turnover and I burnt

309
00:08:23,440 --> 00:08:24,375
out within about 18 months.

310
00:08:25,190 --> 00:08:26,750
So seeing lots of people

311
00:08:26,750 --> 00:08:27,770
all day, every day, having

312
00:08:27,770 --> 00:08:28,700
patients pushed into your

313
00:08:28,700 --> 00:08:30,170
lunch hour, staying back

314
00:08:30,170 --> 00:08:30,890
late at night, taking

315
00:08:30,890 --> 00:08:31,880
mountains of paperwork

316
00:08:31,880 --> 00:08:33,680
home after 18 months.

317
00:08:33,680 --> 00:08:34,190
I just went, yeah,

318
00:08:34,190 --> 00:08:35,270
actually that's not for me.

319
00:08:35,360 --> 00:08:36,500
Like if this is physio,

320
00:08:36,590 --> 00:08:37,670
I love studying it, but

321
00:08:37,670 --> 00:08:38,810
it's actually not for me.

322
00:08:38,810 --> 00:08:40,010
And I gave up the profession

323
00:08:40,010 --> 00:08:41,510
altogether, so I was never

324
00:08:41,510 --> 00:08:42,560
gonna be a physio again.

325
00:08:42,980 --> 00:08:44,770
And my dad was actually

326
00:08:44,770 --> 00:08:45,790
running a business in the

327
00:08:45,790 --> 00:08:46,960
construction industry at the

328
00:08:46,960 --> 00:08:48,310
time, and his business was

329
00:08:48,310 --> 00:08:49,750
growing and he wanted a pa

330
00:08:49,810 --> 00:08:51,280
and he said, well, why don't

331
00:08:51,280 --> 00:08:52,120
you come and work with me?

332
00:08:52,450 --> 00:08:54,072
and I really didn't go

333
00:08:54,072 --> 00:08:56,112
and work for him to learn

334
00:08:56,112 --> 00:08:57,042
how to run a business,

335
00:08:57,042 --> 00:08:58,122
but that's inadvertently

336
00:08:58,122 --> 00:08:58,842
when I look back.

337
00:08:59,782 --> 00:09:00,712
You know, that's what I did.

338
00:09:00,771 --> 00:09:02,228
I was actually in a really

339
00:09:02,228 --> 00:09:03,368
great, well-functioning

340
00:09:03,368 --> 00:09:05,078
business, learning how to

341
00:09:05,078 --> 00:09:06,488
run a business, and really it

342
00:09:06,488 --> 00:09:07,838
was just a time filler until

343
00:09:07,838 --> 00:09:08,798
I decided whether I wanted

344
00:09:08,798 --> 00:09:10,208
to go back to physiotherapy.

345
00:09:11,228 --> 00:09:12,518
What happened over that time

346
00:09:12,518 --> 00:09:13,688
is, um, I was a competitive

347
00:09:13,688 --> 00:09:14,468
swimmer and my swimming

348
00:09:14,468 --> 00:09:15,851
club had said, why don't you

349
00:09:15,851 --> 00:09:16,931
actually just come down and,

350
00:09:16,976 --> 00:09:17,900
see a couple of swimmers

351
00:09:17,900 --> 00:09:18,680
a few times a week and

352
00:09:18,680 --> 00:09:19,820
see if you still like it.

353
00:09:19,820 --> 00:09:21,950
And so I did and I went, you

354
00:09:21,950 --> 00:09:23,330
know, maybe this could be

355
00:09:23,330 --> 00:09:24,590
done differently if I had

356
00:09:24,590 --> 00:09:26,510
more time to be able to see

357
00:09:26,510 --> 00:09:28,003
someone, and to be able to

358
00:09:28,003 --> 00:09:29,383
apply my knowledge and be

359
00:09:29,383 --> 00:09:30,493
able to look at not just,

360
00:09:30,493 --> 00:09:31,243
what's in front of me, but

361
00:09:31,243 --> 00:09:32,683
all the contributing factors.

362
00:09:33,143 --> 00:09:34,163
The health and wellbeing

363
00:09:34,163 --> 00:09:35,183
of the person in front of

364
00:09:35,183 --> 00:09:36,653
me and had time to really

365
00:09:36,653 --> 00:09:38,483
drill down into helping them

366
00:09:38,483 --> 00:09:39,383
perform, not just helping

367
00:09:39,383 --> 00:09:40,613
them get better from injury.

368
00:09:40,897 --> 00:09:41,715
maybe I might like

369
00:09:41,715 --> 00:09:42,435
this a bit better.

370
00:09:42,495 --> 00:09:44,535
And so I actually rang every

371
00:09:44,535 --> 00:09:45,915
physiotherapy practice in

372
00:09:45,915 --> 00:09:46,935
Hobart saying, would you

373
00:09:46,935 --> 00:09:47,985
employ me to see people

374
00:09:47,985 --> 00:09:48,825
over longer treatment

375
00:09:48,825 --> 00:09:49,935
time even pay me less?

376
00:09:49,935 --> 00:09:50,925
I just wanna see if I

377
00:09:50,925 --> 00:09:51,915
still want to do this, and

378
00:09:51,945 --> 00:09:52,785
no one would employ me.

379
00:09:53,475 --> 00:09:55,035
So that's why I started

380
00:09:55,035 --> 00:09:55,665
my own business.

381
00:09:55,665 --> 00:09:58,455
And so I found a little room

382
00:09:58,455 --> 00:09:59,805
in the Hobart CBD that was

383
00:09:59,805 --> 00:10:01,275
just me and a receptionist,

384
00:10:01,275 --> 00:10:01,935
and I thought I was the

385
00:10:01,935 --> 00:10:03,075
only person in the world

386
00:10:03,135 --> 00:10:05,235
that wanted to run physio

387
00:10:05,235 --> 00:10:06,435
and medicine like that.

388
00:10:06,495 --> 00:10:08,295
And, um, my dad helped me put

389
00:10:08,295 --> 00:10:09,525
together a business plan to

390
00:10:09,525 --> 00:10:10,635
say, you still actually have

391
00:10:10,635 --> 00:10:11,835
to make money doing this, so

392
00:10:11,835 --> 00:10:12,495
if you are gonna see people

393
00:10:12,495 --> 00:10:13,845
over a longer time, you

394
00:10:13,845 --> 00:10:14,985
need to charge more for it.

395
00:10:14,985 --> 00:10:15,495
I'm like, I don't

396
00:10:15,495 --> 00:10:16,335
know anything.

397
00:10:16,395 --> 00:10:17,445
I'm a new graduate.

398
00:10:17,835 --> 00:10:19,485
And fortuitously, I

399
00:10:19,485 --> 00:10:20,235
actually had a really

400
00:10:20,235 --> 00:10:21,375
experienced physio ring

401
00:10:21,375 --> 00:10:22,785
up and say, I've always

402
00:10:22,785 --> 00:10:23,985
wanted to work like that.

403
00:10:24,555 --> 00:10:25,605
Give me a job, and I was

404
00:10:25,605 --> 00:10:26,955
like, I know nothing.

405
00:10:26,955 --> 00:10:27,495
You don't wanna come

406
00:10:27,495 --> 00:10:28,185
and work with me?

407
00:10:28,365 --> 00:10:29,055
He said, no, no.

408
00:10:29,115 --> 00:10:29,925
I will mentor you.

409
00:10:30,675 --> 00:10:32,025
To be a great physio if

410
00:10:32,025 --> 00:10:33,765
you give me a job where

411
00:10:33,765 --> 00:10:35,115
I can be a great physio.

412
00:10:35,205 --> 00:10:36,765
And so within a couple

413
00:10:36,765 --> 00:10:37,515
of months of starting my

414
00:10:37,515 --> 00:10:38,745
business, I had an experienced

415
00:10:38,745 --> 00:10:40,155
physio that moved in with me.

416
00:10:40,155 --> 00:10:41,385
And since then, more and

417
00:10:41,385 --> 00:10:42,388
more it was never meant

418
00:10:42,388 --> 00:10:43,648
to be a massive business,

419
00:10:43,708 --> 00:10:44,698
but since then, more and

420
00:10:44,698 --> 00:10:45,478
more people have wanted

421
00:10:45,478 --> 00:10:46,678
to work in the same way.

422
00:10:47,019 --> 00:10:49,048
I've had a business partner

423
00:10:49,048 --> 00:10:50,218
come and go around when I

424
00:10:50,218 --> 00:10:51,388
had children 18 years ago.

425
00:10:51,388 --> 00:10:51,703
Go.

426
00:10:52,083 --> 00:10:53,442
and I've also got a current

427
00:10:53,442 --> 00:10:54,372
business partner that's been

428
00:10:54,372 --> 00:10:55,872
with me for the last 10 years.

429
00:10:56,112 --> 00:10:57,522
And every single time there's

430
00:10:57,552 --> 00:10:58,662
those transitions have

431
00:10:58,662 --> 00:10:59,892
happened to have people buy

432
00:10:59,892 --> 00:11:01,032
in and out of the business.

433
00:11:01,405 --> 00:11:02,510
I've made sure that I've got

434
00:11:02,510 --> 00:11:03,783
a water tight shareholders

435
00:11:03,783 --> 00:11:05,343
agreement that basically says

436
00:11:05,583 --> 00:11:06,423
these are the things that

437
00:11:06,423 --> 00:11:07,533
can't change 'cause these

438
00:11:07,533 --> 00:11:08,583
are why I set up my business.

439
00:11:08,583 --> 00:11:09,123
'cause it would be

440
00:11:09,123 --> 00:11:11,013
very easy to see more

441
00:11:11,013 --> 00:11:12,603
people per hour put.

442
00:11:12,888 --> 00:11:14,787
Profit before people, not

443
00:11:14,787 --> 00:11:16,137
provide great services.

444
00:11:16,197 --> 00:11:17,517
And yes, your business needs

445
00:11:17,517 --> 00:11:18,747
to be profitable and yes, you

446
00:11:18,747 --> 00:11:19,857
can still run a profitable

447
00:11:19,857 --> 00:11:20,967
business if you set it up in

448
00:11:20,967 --> 00:11:22,707
the right way, but it's very,

449
00:11:22,707 --> 00:11:24,057
very easy for these things to

450
00:11:24,057 --> 00:11:25,797
change over time if you don't

451
00:11:26,157 --> 00:11:27,897
stay the course and make sure

452
00:11:27,897 --> 00:11:28,947
that you stay really true to.

453
00:11:29,307 --> 00:11:30,417
The business values

454
00:11:30,417 --> 00:11:31,707
that you first set

455
00:11:31,827 --> 00:11:32,727
the business up with.

456
00:11:32,727 --> 00:11:34,317
So that's been challenging.

457
00:11:34,317 --> 00:11:35,127
So you've hit the nail on

458
00:11:35,127 --> 00:11:36,117
the head there, Janine.

459
00:11:36,117 --> 00:11:37,167
It's really challenging

460
00:11:37,167 --> 00:11:38,007
because it's really

461
00:11:38,007 --> 00:11:40,257
easy for those things to

462
00:11:40,257 --> 00:11:41,607
morph and get out of hand

463
00:11:41,667 --> 00:11:42,717
really, really easily.

464
00:11:42,987 --> 00:11:43,557
But then all you

465
00:11:43,557 --> 00:11:44,667
end up doing is.

466
00:11:44,997 --> 00:11:45,867
Burning out your staff,

467
00:11:45,867 --> 00:11:46,755
having higher staff

468
00:11:46,755 --> 00:11:48,615
turnover, retraining

469
00:11:48,615 --> 00:11:49,905
costs so much money.

470
00:11:49,905 --> 00:11:50,865
You are better off to look

471
00:11:50,865 --> 00:11:52,305
after your fabulous people

472
00:11:52,305 --> 00:11:53,685
and grow as a team together.

473
00:11:54,003 --> 00:11:55,271
and yeah, the, building

474
00:11:55,271 --> 00:11:56,441
blocks for that are making

475
00:11:56,441 --> 00:11:57,821
sure that you look after

476
00:11:57,821 --> 00:11:58,751
your staff as well as you

477
00:11:58,751 --> 00:12:00,791
possibly can so that they

478
00:12:00,791 --> 00:12:02,051
can provide great services to

479
00:12:02,051 --> 00:12:03,551
patients just like you have.

480
00:12:04,242 --> 00:12:05,207
Janine: there's just so much

481
00:12:05,207 --> 00:12:07,127
in there that you've shared.

482
00:12:07,229 --> 00:12:09,205
starting back with, that

483
00:12:09,205 --> 00:12:11,305
willingness to learn how to

484
00:12:11,305 --> 00:12:12,985
run a business, I. Number

485
00:12:12,985 --> 00:12:14,656
one, the second piece

486
00:12:14,656 --> 00:12:17,476
around the curiosity around

487
00:12:17,476 --> 00:12:18,916
doing things differently.

488
00:12:19,216 --> 00:12:20,056
And what I love about

489
00:12:20,056 --> 00:12:21,196
what you shared there,

490
00:12:21,196 --> 00:12:22,816
Kellie, is, you know, a

491
00:12:22,816 --> 00:12:23,626
couple of times you said,

492
00:12:23,626 --> 00:12:24,376
I didn't know how to do it.

493
00:12:24,376 --> 00:12:25,066
I didn't know how to do it.

494
00:12:25,066 --> 00:12:25,906
I didn't know how to do it.

495
00:12:26,386 --> 00:12:27,346
But it actually doesn't

496
00:12:27,346 --> 00:12:29,078
matter sometimes that it's

497
00:12:29,078 --> 00:12:31,028
more you identify that

498
00:12:31,028 --> 00:12:32,313
something had to change

499
00:12:33,038 --> 00:12:34,838
and you were going to do it

500
00:12:34,838 --> 00:12:38,078
and maybe the, the naivety.

501
00:12:38,393 --> 00:12:39,923
From a business perspective

502
00:12:39,923 --> 00:12:41,183
is actually what enabled that

503
00:12:41,183 --> 00:12:42,863
idea to get planted and grow.

504
00:12:43,431 --> 00:12:44,991
I think all of us can take,

505
00:12:45,231 --> 00:12:46,041
particularly in this current

506
00:12:46,041 --> 00:12:47,091
climate that we're in right

507
00:12:47,091 --> 00:12:48,861
now, you know, there is so

508
00:12:48,861 --> 00:12:50,901
much opportunity, I think, and

509
00:12:50,901 --> 00:12:52,671
it's having that curiosity to

510
00:12:52,671 --> 00:12:54,801
identify that opportunity and.

511
00:12:55,071 --> 00:12:55,851
We might not know the

512
00:12:55,851 --> 00:12:57,706
answers, but just, go for it.

513
00:12:57,706 --> 00:12:58,396
I call it like

514
00:12:58,396 --> 00:12:59,416
experimentation.

515
00:12:59,416 --> 00:13:00,766
I'm all about experimentation

516
00:13:01,096 --> 00:13:02,182
then, the piece about

517
00:13:02,182 --> 00:13:03,712
seeking, like having a mentor.

518
00:13:04,296 --> 00:13:05,494
we can get mentors, but it's

519
00:13:05,494 --> 00:13:06,724
that willingness to listen.

520
00:13:07,054 --> 00:13:08,074
It's that willingness to

521
00:13:08,074 --> 00:13:09,994
learn and then you know,

522
00:13:09,994 --> 00:13:11,434
your peace on your passion

523
00:13:11,434 --> 00:13:13,054
around people before profit.

524
00:13:13,054 --> 00:13:13,564
You were almost

525
00:13:13,564 --> 00:13:14,524
before your time.

526
00:13:14,874 --> 00:13:15,817
Like if you think about

527
00:13:15,817 --> 00:13:17,437
where conversations about

528
00:13:17,437 --> 00:13:19,659
businesses are going now, 25

529
00:13:19,659 --> 00:13:21,549
years ago, I can't imagine

530
00:13:21,549 --> 00:13:23,199
many businesses were talking

531
00:13:23,199 --> 00:13:24,399
people before profit.

532
00:13:24,969 --> 00:13:26,319
And yet it's gonna be

533
00:13:26,319 --> 00:13:27,189
interesting isn't it, over

534
00:13:27,189 --> 00:13:28,119
the next few years 'cause

535
00:13:28,119 --> 00:13:29,109
it sort of went profit,

536
00:13:29,109 --> 00:13:30,159
people before profit.

537
00:13:30,159 --> 00:13:31,179
And now we'll see what

538
00:13:31,179 --> 00:13:32,319
happens in the back of

539
00:13:32,319 --> 00:13:33,879
what's going on economically

540
00:13:34,269 --> 00:13:35,079
and the boundaries

541
00:13:35,079 --> 00:13:35,979
you put around that.

542
00:13:36,501 --> 00:13:37,821
and congratulations.

543
00:13:38,511 --> 00:13:39,441
Congratulations for

544
00:13:39,441 --> 00:13:40,221
what you've achieved.

545
00:13:40,221 --> 00:13:41,631
As you said, 25 years.

546
00:13:41,631 --> 00:13:42,681
There's so many businesses

547
00:13:42,681 --> 00:13:44,658
that fail, in such a short

548
00:13:44,658 --> 00:13:45,978
time, but you are here

549
00:13:45,978 --> 00:13:47,058
and you're not only here.

550
00:13:47,058 --> 00:13:47,928
You're doing the thing that

551
00:13:47,928 --> 00:13:49,728
you love according to your

552
00:13:49,728 --> 00:13:51,618
values, and it's growing

553
00:13:51,618 --> 00:13:53,058
and continuing to grow.

554
00:13:53,600 --> 00:13:54,890
what do you think when you

555
00:13:54,890 --> 00:13:56,840
reflect on those 25 years,

556
00:13:57,230 --> 00:13:57,890
what have you learned

557
00:13:57,890 --> 00:13:59,040
about yourself, Kellie?

558
00:13:59,944 --> 00:14:00,544
Kellie: I've learned

559
00:14:00,634 --> 00:14:01,744
that I actually really

560
00:14:01,744 --> 00:14:03,274
do have very strong

561
00:14:03,274 --> 00:14:05,435
values, and they're around

562
00:14:05,555 --> 00:14:08,765
honesty, integrity team.

563
00:14:09,218 --> 00:14:11,427
Kindness and really

564
00:14:11,427 --> 00:14:12,627
looking after people.

565
00:14:12,657 --> 00:14:14,457
And I get that from my

566
00:14:14,457 --> 00:14:15,957
parents, my dad and my mom.

567
00:14:16,167 --> 00:14:17,487
And my first business

568
00:14:17,487 --> 00:14:18,687
mentor was my dad.

569
00:14:18,837 --> 00:14:20,547
And I was lucky enough

570
00:14:20,547 --> 00:14:22,197
to access his accountant.

571
00:14:22,197 --> 00:14:23,487
He bought his first business

572
00:14:23,487 --> 00:14:24,567
when we as children all

573
00:14:24,567 --> 00:14:25,497
went off to uni, which

574
00:14:25,497 --> 00:14:26,937
is pretty gutsy actually.

575
00:14:27,207 --> 00:14:28,789
So as an adult, I got to.

576
00:14:28,869 --> 00:14:30,489
See what he did to actually,

577
00:14:30,669 --> 00:14:31,869
you know, go into a business

578
00:14:31,869 --> 00:14:32,919
and make it flourish.

579
00:14:33,340 --> 00:14:34,296
so I had access to a

580
00:14:34,296 --> 00:14:35,286
really good accountant

581
00:14:35,286 --> 00:14:36,456
at that stage as well.

582
00:14:36,726 --> 00:14:39,272
And what we did, my dad as my

583
00:14:39,272 --> 00:14:40,532
business mentor and myself and

584
00:14:40,532 --> 00:14:42,002
my accountant, is we just sat

585
00:14:42,002 --> 00:14:44,702
down really regularly and we

586
00:14:44,942 --> 00:14:46,172
made sure that we discussed

587
00:14:46,172 --> 00:14:47,492
all elements of the business.

588
00:14:47,552 --> 00:14:48,422
They made sure I was

589
00:14:48,422 --> 00:14:49,712
paying myself first.

590
00:14:49,802 --> 00:14:50,222
I wasn't.

591
00:14:50,399 --> 00:14:52,409
making $20,000 and putting

592
00:14:52,409 --> 00:14:53,249
it all back into my

593
00:14:53,249 --> 00:14:54,312
business, they made sure

594
00:14:54,312 --> 00:14:55,362
I was paying myself first.

595
00:14:55,362 --> 00:14:56,052
They made sure I had

596
00:14:56,052 --> 00:14:56,952
money for growth.

597
00:14:57,342 --> 00:14:58,212
They made sure I knew

598
00:14:58,212 --> 00:14:58,992
where I was going.

599
00:14:58,992 --> 00:15:00,672
They made sure I had a plan.

600
00:15:01,092 --> 00:15:02,142
But every single time they

601
00:15:02,142 --> 00:15:02,832
would sit down and they

602
00:15:02,832 --> 00:15:03,582
would go, you know, you

603
00:15:03,582 --> 00:15:04,812
could be making more money

604
00:15:04,812 --> 00:15:06,012
if you do it the other way.

605
00:15:06,012 --> 00:15:06,642
And I was like, guess

606
00:15:06,642 --> 00:15:08,352
I could, but I saved

607
00:15:08,352 --> 00:15:09,222
money because I haven't

608
00:15:09,222 --> 00:15:10,332
got a high turnover in.

609
00:15:10,352 --> 00:15:10,952
Staff.

610
00:15:11,342 --> 00:15:13,232
And so it is really easy to

611
00:15:13,232 --> 00:15:14,582
see an hourly rate and go, you

612
00:15:14,582 --> 00:15:16,052
could see three people an hour

613
00:15:16,052 --> 00:15:17,372
and you could make more money.

614
00:15:17,642 --> 00:15:18,812
Yes, we charge more for

615
00:15:18,812 --> 00:15:19,922
longer treatment times, but

616
00:15:19,922 --> 00:15:21,062
it's, you want people to

617
00:15:21,062 --> 00:15:22,622
access your service as well.

618
00:15:22,832 --> 00:15:24,152
You're actually really making

619
00:15:24,152 --> 00:15:25,172
sure you've got a bit of staff

620
00:15:25,172 --> 00:15:26,642
downtime built into that.

621
00:15:26,762 --> 00:15:28,292
And, um, they would remind

622
00:15:28,292 --> 00:15:29,402
me, but then they would also

623
00:15:29,402 --> 00:15:30,692
congratulate me for sticking

624
00:15:30,692 --> 00:15:31,982
to my guns, knowing what my

625
00:15:31,982 --> 00:15:33,692
values were and how I wasn't

626
00:15:33,692 --> 00:15:34,802
actually gonna change it.

627
00:15:34,802 --> 00:15:36,602
And so in terms of.

628
00:15:36,987 --> 00:15:37,947
Profit in the business, it

629
00:15:37,947 --> 00:15:39,807
probably grew a lot slower

630
00:15:39,807 --> 00:15:40,797
than other businesses

631
00:15:40,797 --> 00:15:42,237
might, if that makes sense.

632
00:15:42,627 --> 00:15:44,037
But it also gave me a

633
00:15:44,037 --> 00:15:45,087
chance to make sure the

634
00:15:45,087 --> 00:15:46,077
business wasn't growing

635
00:15:46,077 --> 00:15:48,087
too quickly in terms of

636
00:15:48,657 --> 00:15:49,737
putting administrative

637
00:15:49,737 --> 00:15:51,027
procedures in place.

638
00:15:51,279 --> 00:15:52,282
making sure whenever a

639
00:15:52,282 --> 00:15:53,572
problem came up, you know.

640
00:15:54,377 --> 00:15:55,097
First time someone's

641
00:15:55,097 --> 00:15:56,117
going on maternity leave,

642
00:15:56,117 --> 00:15:57,707
how do I manage that?

643
00:15:57,707 --> 00:15:58,877
What does that look like?

644
00:15:58,877 --> 00:15:59,807
How can I make sure

645
00:16:00,047 --> 00:16:00,767
they're looked after?

646
00:16:00,767 --> 00:16:01,727
How can I make sure

647
00:16:01,727 --> 00:16:02,537
I'm looked after?

648
00:16:02,537 --> 00:16:03,407
How can I make sure my

649
00:16:03,407 --> 00:16:04,427
client's looked after?

650
00:16:04,757 --> 00:16:05,837
I better write a policy for

651
00:16:05,837 --> 00:16:07,037
that, so I know how to do that

652
00:16:07,037 --> 00:16:08,327
next time, once I've tested

653
00:16:08,327 --> 00:16:09,617
it, I better change that.

654
00:16:09,887 --> 00:16:11,207
So when you start your own

655
00:16:11,207 --> 00:16:12,497
business, you know you are

656
00:16:12,497 --> 00:16:13,727
not in a big corporate world

657
00:16:13,727 --> 00:16:14,987
with a whole heap of policies

658
00:16:14,992 --> 00:16:15,977
and procedures behind you.

659
00:16:15,977 --> 00:16:16,937
You have none of them.

660
00:16:16,947 --> 00:16:18,687
Um, but actually one of

661
00:16:18,687 --> 00:16:19,647
the things that my dad

662
00:16:19,647 --> 00:16:21,267
taught me is make sure you

663
00:16:21,267 --> 00:16:22,257
do all of those things as

664
00:16:22,257 --> 00:16:23,697
you go so that you've got

665
00:16:23,697 --> 00:16:24,687
things to lean back on.

666
00:16:24,687 --> 00:16:25,947
And then when you have enough

667
00:16:25,947 --> 00:16:27,597
profit to employ someone

668
00:16:27,597 --> 00:16:28,797
in a management position,

669
00:16:28,977 --> 00:16:30,207
you've already got the script

670
00:16:30,207 --> 00:16:31,497
for how you want it to run.

671
00:16:32,006 --> 00:16:33,356
that's allowed me to have

672
00:16:33,356 --> 00:16:34,556
a lot more freedom to be

673
00:16:34,556 --> 00:16:36,056
able to, since I've had

674
00:16:36,056 --> 00:16:37,736
children only be in my

675
00:16:37,736 --> 00:16:39,116
business three days a week.

676
00:16:39,596 --> 00:16:40,736
And be at home two days

677
00:16:40,736 --> 00:16:41,906
a week, probably doing

678
00:16:41,906 --> 00:16:42,746
a whole heap of business

679
00:16:42,746 --> 00:16:43,496
in the background when

680
00:16:43,496 --> 00:16:44,126
they're at school or

681
00:16:44,126 --> 00:16:45,626
childcare or, or whatever.

682
00:16:45,866 --> 00:16:46,526
But also when they

683
00:16:46,526 --> 00:16:47,366
were little, have more

684
00:16:47,366 --> 00:16:48,416
time with them at home.

685
00:16:48,746 --> 00:16:50,006
Um, it's allowed me when

686
00:16:50,006 --> 00:16:51,026
my children were in primary

687
00:16:51,026 --> 00:16:51,836
school to travel with the

688
00:16:51,836 --> 00:16:52,916
Australian Rowing team for

689
00:16:52,916 --> 00:16:54,146
10 years because I had, I.

690
00:16:54,656 --> 00:16:55,886
Policies and procedures set

691
00:16:55,886 --> 00:16:56,906
up in the background where

692
00:16:56,906 --> 00:16:57,836
everyone would be able to

693
00:16:57,836 --> 00:16:58,976
go to those things first

694
00:16:58,976 --> 00:17:00,026
before being on the phone

695
00:17:00,026 --> 00:17:01,286
and asking me, and me trying

696
00:17:01,286 --> 00:17:02,216
to troubleshoot things

697
00:17:02,216 --> 00:17:03,596
from, you know, Europe when

698
00:17:03,596 --> 00:17:04,496
you were there for six to

699
00:17:04,646 --> 00:17:05,606
eight weeks of the year.

700
00:17:05,906 --> 00:17:07,789
So, I had great business

701
00:17:07,789 --> 00:17:10,531
mentors, but they really

702
00:17:10,531 --> 00:17:12,331
respected my values and

703
00:17:12,331 --> 00:17:13,081
the way that I wanted

704
00:17:13,081 --> 00:17:13,981
to set things up.

705
00:17:14,348 --> 00:17:15,509
what I learned about myself

706
00:17:15,509 --> 00:17:17,279
is they were unwavering.

707
00:17:17,565 --> 00:17:18,640
I was sort of lucky that

708
00:17:18,640 --> 00:17:19,690
I learned a lesson about

709
00:17:19,690 --> 00:17:21,430
burnout really early in my

710
00:17:21,430 --> 00:17:23,380
professional career because I

711
00:17:23,380 --> 00:17:24,760
was never gonna go back there.

712
00:17:24,790 --> 00:17:25,720
'cause I knew what it felt

713
00:17:25,720 --> 00:17:26,680
like and I knew I didn't

714
00:17:26,680 --> 00:17:28,480
want to be in that space.

715
00:17:28,854 --> 00:17:29,664
that sort of, I.

716
00:17:30,249 --> 00:17:31,659
Held my values too,

717
00:17:31,689 --> 00:17:32,619
if that makes sense.

718
00:17:32,619 --> 00:17:34,149
And, um, and certainly, Yeah.

719
00:17:34,149 --> 00:17:35,319
they come from the way I

720
00:17:35,319 --> 00:17:36,699
was, brought up, the service

721
00:17:36,699 --> 00:17:38,019
that I wanna provide, all

722
00:17:38,019 --> 00:17:39,159
of those sorts of things.

723
00:17:39,466 --> 00:17:40,753
I'm certainly not saying

724
00:17:40,753 --> 00:17:42,583
that, you know, I made

725
00:17:42,583 --> 00:17:44,383
silly decisions where my

726
00:17:44,383 --> 00:17:45,493
business wasn't profitable.

727
00:17:45,493 --> 00:17:46,543
You just making decisions

728
00:17:46,543 --> 00:17:47,383
where maybe you were slightly

729
00:17:47,383 --> 00:17:48,823
less profitable in some ways

730
00:17:49,063 --> 00:17:50,773
and you gained efficiencies

731
00:17:50,803 --> 00:17:53,053
in other ways over time.

732
00:17:53,053 --> 00:17:53,593
And having.

733
00:17:54,158 --> 00:17:56,373
Sort of the broad ability to

734
00:17:56,373 --> 00:17:57,663
have a look at all of that

735
00:17:57,663 --> 00:17:59,043
rather than just what's here

736
00:17:59,043 --> 00:18:01,353
and now is sometimes hard.

737
00:18:01,353 --> 00:18:02,403
You've gotta step out of what

738
00:18:02,403 --> 00:18:03,713
you're doing and to be able to

739
00:18:03,713 --> 00:18:05,333
look at the bigger picture, to

740
00:18:05,333 --> 00:18:06,383
figure out why you're making

741
00:18:06,383 --> 00:18:07,823
these decisions and be able

742
00:18:07,823 --> 00:18:09,293
to justify 'em all the time.

743
00:18:09,591 --> 00:18:10,460
Janine: and I love what

744
00:18:10,460 --> 00:18:11,630
you're talking about there

745
00:18:11,630 --> 00:18:13,250
in terms of, it's almost

746
00:18:13,250 --> 00:18:14,150
like a little bit of.

747
00:18:14,486 --> 00:18:16,016
The, I call it the commercial

748
00:18:16,016 --> 00:18:18,086
patients, like so many

749
00:18:18,086 --> 00:18:19,736
people are rushing and

750
00:18:19,736 --> 00:18:21,866
rushing and rushing ahead to

751
00:18:21,896 --> 00:18:23,666
either make or grow quickly.

752
00:18:24,026 --> 00:18:25,076
And there's very few

753
00:18:25,076 --> 00:18:26,366
businesses, successful

754
00:18:26,366 --> 00:18:26,936
businesses that are

755
00:18:26,936 --> 00:18:28,406
actually made overnight.

756
00:18:28,771 --> 00:18:30,151
you know, most people take a

757
00:18:30,151 --> 00:18:31,351
little bit of time and there's

758
00:18:31,351 --> 00:18:32,701
the occasional unicorn,

759
00:18:32,701 --> 00:18:34,111
which we all look up to.

760
00:18:34,591 --> 00:18:36,301
but the reality is that

761
00:18:36,361 --> 00:18:38,401
for many of us, it's about

762
00:18:38,401 --> 00:18:39,841
actually working out what

763
00:18:39,841 --> 00:18:40,951
is the right move at the

764
00:18:40,951 --> 00:18:42,271
right time that's going to

765
00:18:42,271 --> 00:18:43,591
enable that bit of growth.

766
00:18:44,041 --> 00:18:44,851
And the other piece that

767
00:18:44,851 --> 00:18:45,631
you talked about was

768
00:18:45,631 --> 00:18:47,701
the, the patience around.

769
00:18:47,731 --> 00:18:50,244
Actually, I don't necessarily

770
00:18:50,244 --> 00:18:51,594
want to make that decision

771
00:18:51,594 --> 00:18:52,644
because we're not ready for

772
00:18:52,644 --> 00:18:53,994
that next period of growth,

773
00:18:53,994 --> 00:18:55,284
which is the business smarts.

774
00:18:55,494 --> 00:18:55,914
Right.

775
00:18:56,604 --> 00:18:58,080
And I see, both sides of the

776
00:18:58,080 --> 00:18:59,310
spectrum in other people where

777
00:18:59,310 --> 00:19:00,420
they're moving so quickly

778
00:19:00,420 --> 00:19:01,620
that all those foundations

779
00:19:01,620 --> 00:19:02,760
and the policies, et cetera,

780
00:19:02,760 --> 00:19:03,420
aren't happening and their

781
00:19:03,420 --> 00:19:04,440
businesses fall apart.

782
00:19:04,890 --> 00:19:05,880
And then on the other side,

783
00:19:05,880 --> 00:19:07,440
the fear, the procrastination

784
00:19:07,440 --> 00:19:08,700
that stops 'em from doing it.

785
00:19:08,700 --> 00:19:10,620
But, but this self-awareness

786
00:19:10,620 --> 00:19:12,120
that you've got, Kellie of.

787
00:19:12,600 --> 00:19:13,650
those decisions that you

788
00:19:13,650 --> 00:19:15,030
made, and I've got a very

789
00:19:15,030 --> 00:19:16,230
good friend of mine, Chris

790
00:19:16,230 --> 00:19:17,310
Power, she talks about these

791
00:19:17,310 --> 00:19:18,510
inflection points in your

792
00:19:18,510 --> 00:19:20,520
business where at every single

793
00:19:20,520 --> 00:19:22,110
point it feels to me like

794
00:19:22,110 --> 00:19:23,640
you've been very considered

795
00:19:24,099 --> 00:19:25,485
in your decision making.

796
00:19:25,849 --> 00:19:26,927
I just wanna go back as

797
00:19:26,927 --> 00:19:28,138
well, 'cause we, as we

798
00:19:28,138 --> 00:19:29,428
tend to do as moms, right?

799
00:19:29,428 --> 00:19:30,523
we jump over the fact that

800
00:19:30,523 --> 00:19:31,693
you've been in business for 25

801
00:19:31,693 --> 00:19:33,013
years, you've got twin boys.

802
00:19:33,260 --> 00:19:34,040
How old are you boys?

803
00:19:34,389 --> 00:19:34,760
Kellie: they're about

804
00:19:34,760 --> 00:19:35,930
to turn 19, So, they're

805
00:19:35,930 --> 00:19:37,220
starting university study.

806
00:19:37,250 --> 00:19:37,640
Yeah.

807
00:19:37,700 --> 00:19:37,940
Yep.

808
00:19:37,945 --> 00:19:38,205
Mm-hmm.

809
00:19:38,216 --> 00:19:39,621
Janine: so six years in your

810
00:19:39,621 --> 00:19:41,449
business, five years maybe.

811
00:19:41,449 --> 00:19:42,259
'cause there's pregnancy

812
00:19:42,259 --> 00:19:43,051
before that, right?

813
00:19:43,309 --> 00:19:44,994
Correct., you've got the two

814
00:19:44,994 --> 00:19:46,224
boys or you got more children?

815
00:19:46,275 --> 00:19:46,913
Kellie: No, two boys.

816
00:19:46,913 --> 00:19:47,318
That's all.

817
00:19:47,318 --> 00:19:47,328
Yep.

818
00:19:47,328 --> 00:19:47,363
Mm-hmm.

819
00:19:48,164 --> 00:19:48,944
Janine: not only were you

820
00:19:48,944 --> 00:19:49,994
starting a business and in

821
00:19:49,994 --> 00:19:51,824
that early phase of business.

822
00:19:52,243 --> 00:19:53,219
You then went through

823
00:19:53,219 --> 00:19:54,749
pregnancy and then

824
00:19:54,749 --> 00:19:55,829
you had the beautiful

825
00:19:55,829 --> 00:19:57,179
surprise of twin boys.

826
00:19:57,179 --> 00:19:57,899
Though it probably wasn't

827
00:19:57,899 --> 00:19:59,129
a surprise, but suddenly,

828
00:19:59,639 --> 00:20:01,049
you know, not only were you

829
00:20:01,169 --> 00:20:02,549
new mom running a business,

830
00:20:02,549 --> 00:20:04,259
you were a mom of two little

831
00:20:04,259 --> 00:20:05,729
people running a business.

832
00:20:06,272 --> 00:20:07,772
how did you cope through that?

833
00:20:08,398 --> 00:20:09,331
I was literally talking

834
00:20:09,331 --> 00:20:10,501
on a podcast this morning.

835
00:20:10,501 --> 00:20:11,821
I was, I was reflecting,

836
00:20:11,821 --> 00:20:12,901
you talked about burnout

837
00:20:12,901 --> 00:20:14,221
and I was going, oh my

838
00:20:14,221 --> 00:20:15,661
God, if I look back, there

839
00:20:15,661 --> 00:20:17,011
was definitely a moment in

840
00:20:17,011 --> 00:20:18,331
time where I must have been

841
00:20:18,331 --> 00:20:19,891
on the brink of juggling.

842
00:20:20,041 --> 00:20:21,061
I had three children under

843
00:20:21,061 --> 00:20:22,741
seven at the time, and it

844
00:20:22,741 --> 00:20:24,278
was the start of my business.

845
00:20:24,278 --> 00:20:25,328
I was like, I actually dunno

846
00:20:25,328 --> 00:20:26,408
how I got through that.

847
00:20:26,408 --> 00:20:29,588
So you had team and clients

848
00:20:29,648 --> 00:20:30,698
that were relying on.

849
00:20:32,629 --> 00:20:32,858
Kellie: Yeah.

850
00:20:32,858 --> 00:20:33,908
Well, firstly, I've

851
00:20:33,908 --> 00:20:35,258
always prided myself

852
00:20:35,258 --> 00:20:37,129
on Having exceptional

853
00:20:37,129 --> 00:20:38,239
administrative staff.

854
00:20:38,629 --> 00:20:40,639
So exceptional front of house

855
00:20:40,639 --> 00:20:42,049
staff, exceptional people that

856
00:20:42,049 --> 00:20:43,069
can actually just make the

857
00:20:43,069 --> 00:20:44,664
place run if I'm not here.

858
00:20:45,054 --> 00:20:46,104
And what had happened

859
00:20:46,104 --> 00:20:47,994
before I had twins is I

860
00:20:47,994 --> 00:20:48,714
was traveling with the

861
00:20:48,714 --> 00:20:49,974
Australian Junior Swim team.

862
00:20:50,004 --> 00:20:51,084
So I was only going away for

863
00:20:51,084 --> 00:20:52,254
two or three weeks at a time,

864
00:20:52,254 --> 00:20:53,304
but that's when I started

865
00:20:53,304 --> 00:20:54,504
going, when I'm not here.

866
00:20:54,794 --> 00:20:55,964
I don't wanna be on the end

867
00:20:55,964 --> 00:20:56,954
of emails and I don't wanna

868
00:20:56,954 --> 00:20:58,064
be on the end of phone calls.

869
00:20:58,064 --> 00:20:59,714
So before I became pregnant,

870
00:21:00,044 --> 00:21:00,764
I was having these little

871
00:21:00,764 --> 00:21:02,054
mini trips away all the time,

872
00:21:02,054 --> 00:21:03,434
and recognizing that the

873
00:21:03,434 --> 00:21:04,754
business needed to run really,

874
00:21:04,754 --> 00:21:06,014
really well without me there.

875
00:21:06,434 --> 00:21:08,144
And so we needed policies

876
00:21:08,144 --> 00:21:09,314
around everything that we did

877
00:21:09,314 --> 00:21:10,904
from opening up the business.

878
00:21:10,904 --> 00:21:11,654
And I've read, you know,

879
00:21:11,774 --> 00:21:13,184
books about franchises

880
00:21:13,184 --> 00:21:14,474
that had, you know, they

881
00:21:14,474 --> 00:21:15,674
have policies right down

882
00:21:15,674 --> 00:21:17,234
to exactly what you do when

883
00:21:17,234 --> 00:21:18,164
you first walk in the door.

884
00:21:18,164 --> 00:21:19,184
The first person walks in

885
00:21:19,184 --> 00:21:20,144
the door of the business

886
00:21:20,144 --> 00:21:22,214
each day, and it seems really

887
00:21:22,214 --> 00:21:23,684
pedantic, but actually.

888
00:21:23,924 --> 00:21:25,274
If everyone follows the same

889
00:21:25,274 --> 00:21:26,594
procedure, whether you're,

890
00:21:26,654 --> 00:21:27,704
you know, one admin staff or

891
00:21:27,704 --> 00:21:28,574
another that comes in in the

892
00:21:28,574 --> 00:21:29,714
morning and everything is done

893
00:21:29,714 --> 00:21:30,794
and your business is presented

894
00:21:30,794 --> 00:21:32,921
in a really, great way, it

895
00:21:32,921 --> 00:21:33,941
gives you the confidence

896
00:21:33,941 --> 00:21:35,141
that when you go away, that

897
00:21:35,141 --> 00:21:36,917
your business is being, it's

898
00:21:36,917 --> 00:21:38,207
reflecting your values and

899
00:21:38,207 --> 00:21:39,767
your service in the way that

900
00:21:39,767 --> 00:21:40,967
you want it to, otherwise

901
00:21:40,967 --> 00:21:42,347
it's too stressful to go away.

902
00:21:42,347 --> 00:21:43,217
So that's probably

903
00:21:43,217 --> 00:21:44,117
the first part of it.

904
00:21:44,605 --> 00:21:45,900
the second part of it is that

905
00:21:45,900 --> 00:21:46,920
I knew I wanted to become

906
00:21:46,920 --> 00:21:48,270
a sports physiotherapist,

907
00:21:48,356 --> 00:21:49,106
when I gave up.

908
00:21:49,149 --> 00:21:50,289
Swimming competitively.

909
00:21:50,349 --> 00:21:51,759
And I had this dream

910
00:21:51,759 --> 00:21:52,419
that I wanted to go to

911
00:21:52,479 --> 00:21:53,709
the Olympic Games and I

912
00:21:53,709 --> 00:21:54,819
didn't really realize how

913
00:21:54,819 --> 00:21:55,749
hard it was to get there.

914
00:21:55,749 --> 00:21:57,789
Not many females, um, not

915
00:21:57,789 --> 00:21:58,989
many physiotherapists get

916
00:21:58,989 --> 00:22:00,279
to go to the Olympic games.

917
00:22:00,768 --> 00:22:01,842
so I was really on

918
00:22:01,842 --> 00:22:02,802
this sports journey and

919
00:22:02,802 --> 00:22:03,732
wanted to become a sports

920
00:22:03,732 --> 00:22:04,752
physiotherapist to be able

921
00:22:04,752 --> 00:22:05,922
to give myself an opportunity

922
00:22:05,922 --> 00:22:07,212
to do that at some stage.

923
00:22:07,362 --> 00:22:08,802
And so I started

924
00:22:08,802 --> 00:22:09,672
my Master of Sports

925
00:22:09,672 --> 00:22:11,712
Physiotherapy while I was.

926
00:22:12,177 --> 00:22:13,291
in the infancy of my

927
00:22:13,291 --> 00:22:14,116
bi of that business.

928
00:22:14,116 --> 00:22:15,016
So I was like six years

929
00:22:15,016 --> 00:22:16,006
down the track from starting

930
00:22:16,006 --> 00:22:16,906
the business of course.

931
00:22:17,330 --> 00:22:18,790
so I was studying as well

932
00:22:18,790 --> 00:22:19,930
as traveling with swimming,

933
00:22:20,290 --> 00:22:21,130
but had, you know, no

934
00:22:21,130 --> 00:22:22,090
children at that time.

935
00:22:22,090 --> 00:22:23,140
And I thought, you know

936
00:22:23,140 --> 00:22:25,360
what, if I have a baby over

937
00:22:25,360 --> 00:22:26,080
this period of time, I'm

938
00:22:26,080 --> 00:22:26,920
gonna be at home a lot and

939
00:22:26,920 --> 00:22:27,700
I'm gonna be able to finish

940
00:22:27,700 --> 00:22:28,690
off my sports masters.

941
00:22:28,690 --> 00:22:29,320
Like, you know, that's

942
00:22:29,320 --> 00:22:30,280
how naive you are

943
00:22:30,280 --> 00:22:31,300
before you have a child.

944
00:22:31,300 --> 00:22:31,540
Right.

945
00:22:31,960 --> 00:22:32,890
And then I got

946
00:22:32,890 --> 00:22:33,730
pregnant with twins.

947
00:22:34,000 --> 00:22:35,140
Now, you know, we took

948
00:22:35,140 --> 00:22:36,280
those twins to Melbourne as

949
00:22:36,280 --> 00:22:37,420
nine months old for a two

950
00:22:37,420 --> 00:22:38,530
week lecture block and, you

951
00:22:38,530 --> 00:22:40,270
know, crazy, crazy time.

952
00:22:40,810 --> 00:22:42,302
But, I had a husband

953
00:22:42,302 --> 00:22:43,472
that also ran a business.

954
00:22:43,532 --> 00:22:43,982
Okay.

955
00:22:44,012 --> 00:22:46,742
So he also had lots

956
00:22:46,742 --> 00:22:47,672
of challenges with

957
00:22:47,672 --> 00:22:48,572
having, you know, twins

958
00:22:48,572 --> 00:22:49,382
come into his life.

959
00:22:49,652 --> 00:22:50,972
But the one thing running

960
00:22:50,972 --> 00:22:52,172
a business affords

961
00:22:52,172 --> 00:22:53,042
you is flexibility.

962
00:22:53,502 --> 00:22:54,642
If you have a business that's

963
00:22:54,642 --> 00:22:55,992
set up really, really well

964
00:22:56,292 --> 00:22:57,424
with the right people around

965
00:22:57,424 --> 00:22:58,684
you, you have flexibility.

966
00:22:58,954 --> 00:23:00,694
So over that time of being

967
00:23:00,694 --> 00:23:02,044
pregnant and finishing off

968
00:23:02,044 --> 00:23:04,024
my masters, Jason worked a

969
00:23:04,024 --> 00:23:05,584
little bit less to allow me to

970
00:23:05,584 --> 00:23:06,754
be able to get to that point.

971
00:23:07,114 --> 00:23:08,224
I wanted to spend time and

972
00:23:08,224 --> 00:23:09,304
obviously you, you have to

973
00:23:09,304 --> 00:23:10,144
spend more time with your

974
00:23:10,144 --> 00:23:10,924
children once you have

975
00:23:10,924 --> 00:23:11,524
them because you are the

976
00:23:11,524 --> 00:23:12,634
person that can feed them.

977
00:23:12,994 --> 00:23:14,044
And so I wanted

978
00:23:14,044 --> 00:23:15,064
more time to myself.

979
00:23:15,079 --> 00:23:16,069
after that period.

980
00:23:16,069 --> 00:23:17,029
And, and he worked

981
00:23:17,029 --> 00:23:17,929
more at that time.

982
00:23:17,929 --> 00:23:20,689
So we've always had the

983
00:23:20,689 --> 00:23:22,249
thought process that if

984
00:23:22,249 --> 00:23:23,629
you're both working flat out

985
00:23:23,629 --> 00:23:25,219
all the time, that's when

986
00:23:25,219 --> 00:23:26,539
things are gonna fall apart.

987
00:23:26,599 --> 00:23:28,699
So when one of you needs more

988
00:23:28,699 --> 00:23:30,109
support, the other works less.

989
00:23:30,109 --> 00:23:32,029
And so when my boys were

990
00:23:32,029 --> 00:23:33,889
two is when I was asked

991
00:23:33,919 --> 00:23:35,269
to travel with rowing

992
00:23:35,269 --> 00:23:36,109
for the first time.

993
00:23:36,939 --> 00:23:38,619
And, um, I can hear probably

994
00:23:38,649 --> 00:23:39,369
lots of you going, Oh.

995
00:23:39,369 --> 00:23:40,239
my God, like, how do you

996
00:23:40,239 --> 00:23:41,649
actually go away once you've

997
00:23:41,649 --> 00:23:42,549
got, you know, two, two year

998
00:23:42,549 --> 00:23:43,779
olds, if that makes sense.

999
00:23:44,199 --> 00:23:45,339
And, um, I had been

1000
00:23:45,339 --> 00:23:46,149
working with rowers

1001
00:23:46,149 --> 00:23:47,469
and swimmers in Hobart.

1002
00:23:47,536 --> 00:23:48,736
I was thinking I'd just start

1003
00:23:48,736 --> 00:23:49,846
traveling with swimming again

1004
00:23:49,846 --> 00:23:50,926
when the boys got a bit older.

1005
00:23:51,316 --> 00:23:53,026
But rowing came and said,

1006
00:23:53,086 --> 00:23:54,496
okay, we've got this,

1007
00:23:54,586 --> 00:23:55,516
this trip coming up.

1008
00:23:55,516 --> 00:23:56,116
It's Junior World

1009
00:23:56,116 --> 00:23:57,436
Championships and non

1010
00:23:57,436 --> 00:23:58,456
Olympic World Championships.

1011
00:23:58,456 --> 00:23:59,806
So the senior boats don't

1012
00:23:59,806 --> 00:24:00,826
go to world championships

1013
00:24:00,887 --> 00:24:02,417
in 2008 in the, in the

1014
00:24:02,417 --> 00:24:03,407
Beijing Olympic year.

1015
00:24:03,897 --> 00:24:04,947
It's a two and a half week

1016
00:24:04,947 --> 00:24:05,997
trip to reckon you can do it.

1017
00:24:05,997 --> 00:24:06,957
My first thought was.

1018
00:24:07,292 --> 00:24:08,252
How can I do that with

1019
00:24:08,252 --> 00:24:08,912
two, two year olds?

1020
00:24:08,912 --> 00:24:09,602
And I came home and

1021
00:24:09,602 --> 00:24:10,322
spoke to my husband.

1022
00:24:10,322 --> 00:24:12,062
He was like, if you don't say

1023
00:24:12,062 --> 00:24:13,442
yes, they won't ask you again.

1024
00:24:13,652 --> 00:24:14,702
Like, is this

1025
00:24:14,702 --> 00:24:15,542
your opportunity?

1026
00:24:15,632 --> 00:24:16,442
You know, there's more elite

1027
00:24:16,442 --> 00:24:17,672
rowers and swimmers in Hobart.

1028
00:24:17,672 --> 00:24:18,932
Is this your opportunity to

1029
00:24:18,932 --> 00:24:21,122
go into Olympic based sport?

1030
00:24:21,632 --> 00:24:22,472
And I was like, Yeah,

1031
00:24:22,502 --> 00:24:23,192
probably is it.

1032
00:24:23,192 --> 00:24:24,152
He is like, well there's never

1033
00:24:24,152 --> 00:24:26,282
a great time for it, so I'm

1034
00:24:26,282 --> 00:24:27,392
gonna wind my hours back.

1035
00:24:27,392 --> 00:24:28,562
So he put more management

1036
00:24:28,562 --> 00:24:29,372
in place in his

1037
00:24:29,372 --> 00:24:31,232
business and he worked.

1038
00:24:31,247 --> 00:24:32,417
25 hours a week

1039
00:24:32,417 --> 00:24:33,377
in his business.

1040
00:24:33,713 --> 00:24:34,883
over the period that I started

1041
00:24:34,883 --> 00:24:35,783
working with Australian

1042
00:24:35,783 --> 00:24:36,833
Rowing and running my own

1043
00:24:36,833 --> 00:24:38,063
business, when I'd go away,

1044
00:24:38,063 --> 00:24:39,113
he'd drop his hours down to

1045
00:24:39,113 --> 00:24:40,972
15 hours a week, and do a

1046
00:24:40,972 --> 00:24:42,202
lot of management from home.

1047
00:24:42,502 --> 00:24:44,142
And, yeah, so essentially

1048
00:24:44,142 --> 00:24:45,687
in 2008, I, traveled every

1049
00:24:45,687 --> 00:24:46,707
year with Rowing Australia

1050
00:24:46,707 --> 00:24:47,675
to Europe, and then to an

1051
00:24:47,675 --> 00:24:48,665
international competition,

1052
00:24:48,665 --> 00:24:49,265
starting with their

1053
00:24:49,265 --> 00:24:50,705
junior teams and under 23

1054
00:24:50,705 --> 00:24:52,115
teams and senior teams.

1055
00:24:52,701 --> 00:24:52,851
Yeah.

1056
00:24:52,851 --> 00:24:53,241
I was.

1057
00:24:53,256 --> 00:24:54,036
Fortunate enough to

1058
00:24:54,036 --> 00:24:54,816
be asked to go to the

1059
00:24:54,816 --> 00:24:56,166
London Olympic Games with

1060
00:24:56,166 --> 00:24:56,886
the Australian Rowing

1061
00:24:56,886 --> 00:24:57,996
team, which was amazing.

1062
00:24:58,476 --> 00:24:59,876
then after that, I was

1063
00:24:59,876 --> 00:25:01,406
asked to be the lead physio

1064
00:25:01,406 --> 00:25:02,456
for Australian rowing for

1065
00:25:02,456 --> 00:25:03,626
the whole Rio Olympiad.

1066
00:25:03,626 --> 00:25:05,126
So traveling a lot around

1067
00:25:05,126 --> 00:25:06,146
Australia, looking after

1068
00:25:06,146 --> 00:25:07,076
our best rowers, making

1069
00:25:07,076 --> 00:25:08,336
sure our physios placed

1070
00:25:08,336 --> 00:25:09,176
right around Australia.

1071
00:25:09,176 --> 00:25:10,226
Were looking after our rowers

1072
00:25:10,226 --> 00:25:11,826
really well, and, my husband

1073
00:25:11,826 --> 00:25:13,176
went well while this is here.

1074
00:25:13,236 --> 00:25:13,716
This is great.

1075
00:25:14,346 --> 00:25:15,096
Really, really happy

1076
00:25:15,096 --> 00:25:15,936
to support you.

1077
00:25:16,249 --> 00:25:16,909
but there needs to

1078
00:25:16,909 --> 00:25:17,389
be an end point.

1079
00:25:17,389 --> 00:25:18,019
We can't do this forever.

1080
00:25:18,769 --> 00:25:20,059
And so we really went right

1081
00:25:20,059 --> 00:25:21,180
af after two Olympic games.

1082
00:25:21,210 --> 00:25:21,630
That's it.

1083
00:25:21,630 --> 00:25:23,250
I will work less while my kids

1084
00:25:23,250 --> 00:25:24,510
go through high school and

1085
00:25:24,510 --> 00:25:25,560
my husband will work more.

1086
00:25:25,800 --> 00:25:26,970
And so that's how we,

1087
00:25:27,137 --> 00:25:28,097
we've juggled it that you

1088
00:25:28,097 --> 00:25:29,297
both can't be going flat

1089
00:25:29,297 --> 00:25:30,707
out all the time, but

1090
00:25:30,707 --> 00:25:32,063
also that, you don't want.

1091
00:25:32,078 --> 00:25:33,538
To remember those years

1092
00:25:33,538 --> 00:25:34,168
as a child with your

1093
00:25:34,168 --> 00:25:35,128
mum being away a lot.

1094
00:25:35,128 --> 00:25:36,358
So we made sure we planned

1095
00:25:36,358 --> 00:25:37,828
things like every second year.

1096
00:25:38,188 --> 00:25:39,208
Jason and the kids came

1097
00:25:39,208 --> 00:25:40,498
away with me and lived with

1098
00:25:40,498 --> 00:25:41,548
the Australian Row team.

1099
00:25:41,548 --> 00:25:42,118
They got to go to

1100
00:25:42,118 --> 00:25:43,078
two Olympic games.

1101
00:25:43,078 --> 00:25:44,008
We made sure they had

1102
00:25:44,008 --> 00:25:45,298
positive experiences to

1103
00:25:45,298 --> 00:25:47,038
remember, you know, we really

1104
00:25:47,038 --> 00:25:48,088
saved our pennies to be

1105
00:25:48,088 --> 00:25:49,228
able to make sure that they

1106
00:25:49,228 --> 00:25:50,248
didn't remember mum being.

1107
00:25:50,253 --> 00:25:51,273
Away they remember these

1108
00:25:51,273 --> 00:25:52,623
amazing experiences that they

1109
00:25:52,623 --> 00:25:53,793
wouldn't have got otherwise.

1110
00:25:53,793 --> 00:25:56,382
So, we really had, a

1111
00:25:56,382 --> 00:25:57,822
challenging period of time

1112
00:25:57,822 --> 00:25:59,532
over that time to balance what

1113
00:25:59,532 --> 00:26:00,672
was going on with all of us.

1114
00:26:00,672 --> 00:26:01,452
But you just have to

1115
00:26:01,452 --> 00:26:02,502
act as a team, right.

1116
00:26:02,562 --> 00:26:04,362
And, um, make sure that you

1117
00:26:04,362 --> 00:26:06,045
can pull it off together and,

1118
00:26:06,143 --> 00:26:07,253
I'm working a bit less, my

1119
00:26:07,253 --> 00:26:09,012
husband's working more, that's

1120
00:26:09,012 --> 00:26:10,392
affording me great flexibility

1121
00:26:10,392 --> 00:26:11,562
to see my kids, you know,

1122
00:26:11,802 --> 00:26:13,362
through a later, later stage

1123
00:26:13,392 --> 00:26:14,952
of high school into the

1124
00:26:14,952 --> 00:26:16,167
university studies, which has

1125
00:26:16,167 --> 00:26:17,127
been an absolute pleasure.

1126
00:26:17,994 --> 00:26:18,684
Janine: Well, as you said

1127
00:26:18,684 --> 00:26:19,344
there, it's giving you

1128
00:26:19,344 --> 00:26:20,304
the business, gave you the

1129
00:26:20,304 --> 00:26:21,834
flexibility and the choice

1130
00:26:21,834 --> 00:26:23,574
to be able to determine what

1131
00:26:23,574 --> 00:26:24,714
are the right frameworks for

1132
00:26:24,714 --> 00:26:27,414
your family and your team.

1133
00:26:27,791 --> 00:26:29,175
talk to me about the Olympics.

1134
00:26:29,425 --> 00:26:30,115
I know you talked about

1135
00:26:30,115 --> 00:26:31,195
that being a dream.

1136
00:26:31,538 --> 00:26:32,582
so we've just come out of

1137
00:26:32,582 --> 00:26:34,142
an Olympics and watched so

1138
00:26:34,142 --> 00:26:35,796
many incredible, you just

1139
00:26:35,796 --> 00:26:37,266
watch, I watch in awe.

1140
00:26:37,673 --> 00:26:39,083
And you know, I say to my

1141
00:26:39,083 --> 00:26:40,013
kids, you know, you don't

1142
00:26:40,013 --> 00:26:41,303
get there just by going, oh,

1143
00:26:41,303 --> 00:26:42,833
well, I'll go to the Olympics.

1144
00:26:42,833 --> 00:26:43,673
It doesn't happen

1145
00:26:43,673 --> 00:26:44,453
without effort.

1146
00:26:44,843 --> 00:26:47,045
What did you learn, from

1147
00:26:47,495 --> 00:26:48,785
being at the Olympics?

1148
00:26:49,264 --> 00:26:50,824
Kellie: Yeah, I think,

1149
00:26:50,852 --> 00:26:52,292
the journey to get there

1150
00:26:52,682 --> 00:26:53,912
and following the athletes

1151
00:26:53,912 --> 00:26:55,411
all the way through, to

1152
00:26:55,411 --> 00:26:57,091
the Pinnacle event is.

1153
00:26:57,307 --> 00:26:57,997
The bit that's the

1154
00:26:57,997 --> 00:26:58,837
most interesting.

1155
00:26:58,837 --> 00:26:59,497
So when you're at the

1156
00:26:59,497 --> 00:27:00,187
Olympic Games as a

1157
00:27:00,187 --> 00:27:01,331
physiotherapist, you don't

1158
00:27:01,331 --> 00:27:02,411
see much of the competition.

1159
00:27:02,471 --> 00:27:03,431
You, you're in the background

1160
00:27:03,431 --> 00:27:04,091
and you're supporting

1161
00:27:04,091 --> 00:27:04,841
the athletes, and you're

1162
00:27:04,841 --> 00:27:05,891
supporting the coaches.

1163
00:27:06,346 --> 00:27:07,336
but the journey to get

1164
00:27:07,336 --> 00:27:08,136
there is the bit, that

1165
00:27:08,136 --> 00:27:09,246
I've enjoyed the most and

1166
00:27:09,246 --> 00:27:10,056
probably that I've learned

1167
00:27:10,056 --> 00:27:11,346
the most lessons out of.

1168
00:27:11,406 --> 00:27:13,026
And what I would say is.

1169
00:27:13,416 --> 00:27:14,346
When you're dealing with

1170
00:27:14,346 --> 00:27:15,426
people that are striving to

1171
00:27:15,426 --> 00:27:16,656
be on the Olympic team or

1172
00:27:16,656 --> 00:27:17,616
that get onto the Olympic

1173
00:27:17,616 --> 00:27:18,666
team when you're overseas,

1174
00:27:18,666 --> 00:27:19,596
while they're preparing to

1175
00:27:19,596 --> 00:27:21,486
do that, they're striving

1176
00:27:21,486 --> 00:27:23,256
to be the absolute best

1177
00:27:23,256 --> 00:27:24,696
versions of themselves, both

1178
00:27:24,786 --> 00:27:26,586
physically and and mentally.

1179
00:27:26,646 --> 00:27:28,206
And so what you become

1180
00:27:28,206 --> 00:27:30,126
involved with is not just

1181
00:27:30,126 --> 00:27:31,146
treating injuries, but

1182
00:27:31,146 --> 00:27:32,076
actually working with

1183
00:27:32,076 --> 00:27:34,236
coaches to accelerate

1184
00:27:34,236 --> 00:27:35,076
human performance.

1185
00:27:35,646 --> 00:27:38,286
And so you are constantly

1186
00:27:38,706 --> 00:27:39,906
making sure that you're

1187
00:27:39,906 --> 00:27:41,136
communicating in the right

1188
00:27:41,136 --> 00:27:42,989
way to not, put fear into

1189
00:27:42,989 --> 00:27:44,099
athletes to be able to give

1190
00:27:44,099 --> 00:27:45,299
them support, to be able to

1191
00:27:45,299 --> 00:27:47,069
be appropriate in your role.

1192
00:27:47,545 --> 00:27:49,036
but also on top of that,

1193
00:27:49,036 --> 00:27:49,966
you're actually breaking

1194
00:27:49,966 --> 00:27:51,376
down strengths and weaknesses

1195
00:27:51,376 --> 00:27:53,026
physically of the athletes

1196
00:27:53,026 --> 00:27:53,896
that you are working with.

1197
00:27:53,896 --> 00:27:55,096
Or a combined effect, say

1198
00:27:55,096 --> 00:27:55,936
maybe if you're out on the

1199
00:27:55,936 --> 00:27:56,956
water with a rowing coach

1200
00:27:56,956 --> 00:27:57,706
and looking how they can

1201
00:27:57,706 --> 00:27:59,146
make that boat go faster,

1202
00:27:59,206 --> 00:28:00,346
and you are looking at the

1203
00:28:00,346 --> 00:28:02,026
very small gains in human

1204
00:28:02,026 --> 00:28:04,172
performance now, You look

1205
00:28:04,172 --> 00:28:05,042
at something like that

1206
00:28:05,042 --> 00:28:06,242
and go, that's fabulous.

1207
00:28:06,242 --> 00:28:07,322
You know, I've helped

1208
00:28:07,322 --> 00:28:08,492
people row backwards as

1209
00:28:08,492 --> 00:28:09,752
fast as they possibly can.

1210
00:28:09,752 --> 00:28:10,772
And is that as important

1211
00:28:10,772 --> 00:28:11,912
as helping someone to

1212
00:28:11,912 --> 00:28:12,872
get off the toilet and be

1213
00:28:12,872 --> 00:28:14,042
able to be independent in

1214
00:28:14,042 --> 00:28:14,912
their life, in their home?

1215
00:28:14,912 --> 00:28:16,262
Nowhere near as important,

1216
00:28:16,772 --> 00:28:18,572
but those lessons that you

1217
00:28:18,572 --> 00:28:20,162
learn about human performance

1218
00:28:20,162 --> 00:28:21,452
and how to get the best

1219
00:28:21,482 --> 00:28:23,222
out of human performance

1220
00:28:23,222 --> 00:28:24,872
from a strength point of

1221
00:28:24,872 --> 00:28:26,012
view, a flexibility point

1222
00:28:26,012 --> 00:28:27,122
of view, a movement control

1223
00:28:27,122 --> 00:28:28,622
point of view, they are.

1224
00:28:29,342 --> 00:28:31,711
Really squishing, all of your

1225
00:28:31,711 --> 00:28:33,541
knowledge out of you making

1226
00:28:33,541 --> 00:28:34,771
you perform at the absolute

1227
00:28:34,771 --> 00:28:36,391
best that you possibly can,

1228
00:28:36,961 --> 00:28:38,461
making you think at this much

1229
00:28:38,461 --> 00:28:39,961
higher level all the time

1230
00:28:39,961 --> 00:28:41,851
about how can we do better

1231
00:28:41,851 --> 00:28:43,081
than the rest of the world?

1232
00:28:43,081 --> 00:28:44,971
How can we, you know, it's

1233
00:28:44,971 --> 00:28:47,041
this curiosity constantly

1234
00:28:47,041 --> 00:28:48,001
of pushing you to be the

1235
00:28:48,001 --> 00:28:49,063
best version of Yourself,

1236
00:28:49,093 --> 00:28:51,283
you can be as a practitioner

1237
00:28:51,553 --> 00:28:52,663
in performance health,

1238
00:28:52,843 --> 00:28:54,133
that you bring all of those

1239
00:28:54,133 --> 00:28:55,453
learnings back to your

1240
00:28:55,453 --> 00:28:56,743
environment to, number one,

1241
00:28:56,743 --> 00:28:57,823
educate all of the other

1242
00:28:57,823 --> 00:28:59,023
people that work with you.

1243
00:28:59,293 --> 00:29:00,763
But then number two, for your

1244
00:29:00,763 --> 00:29:02,263
everyday patients to benefit

1245
00:29:02,263 --> 00:29:04,993
from, because you know, the

1246
00:29:04,993 --> 00:29:06,192
Olympic Games is the pinnacle

1247
00:29:06,192 --> 00:29:07,542
in terms of human performance.

1248
00:29:07,812 --> 00:29:08,802
But actually all of those

1249
00:29:08,802 --> 00:29:09,762
learnings I can apply to

1250
00:29:09,762 --> 00:29:10,632
every single person that

1251
00:29:10,632 --> 00:29:11,622
works through my clinic do

1252
00:29:11,802 --> 00:29:13,002
probably actually have a

1253
00:29:13,002 --> 00:29:14,412
greater impact in their life.

1254
00:29:15,183 --> 00:29:15,453
Janine: Yeah.

1255
00:29:15,453 --> 00:29:15,783
Wow.

1256
00:29:16,169 --> 00:29:16,979
and one of the things I

1257
00:29:16,979 --> 00:29:17,909
remember you saying when

1258
00:29:17,909 --> 00:29:19,769
we were talking last about.

1259
00:29:20,474 --> 00:29:21,824
You know, those athletes

1260
00:29:21,824 --> 00:29:22,994
don't get there on their own.

1261
00:29:22,994 --> 00:29:25,566
And this concept of, when

1262
00:29:25,566 --> 00:29:27,216
we are in business, we can

1263
00:29:27,216 --> 00:29:28,956
have the learning, we can

1264
00:29:28,956 --> 00:29:29,916
have the vision, we can

1265
00:29:29,916 --> 00:29:30,996
have our values, we can

1266
00:29:30,996 --> 00:29:33,486
have our team, but nobody

1267
00:29:33,516 --> 00:29:35,886
can achieve whatever.

1268
00:29:36,411 --> 00:29:38,061
Peak performance, pinnacle

1269
00:29:38,061 --> 00:29:39,801
of their performance is for

1270
00:29:39,801 --> 00:29:41,811
each of them on our own.

1271
00:29:42,242 --> 00:29:42,962
and obviously I think you

1272
00:29:42,962 --> 00:29:44,312
see it that firsthand when

1273
00:29:44,312 --> 00:29:45,602
it comes to athletes because

1274
00:29:45,602 --> 00:29:47,372
it's not just you as the

1275
00:29:47,402 --> 00:29:49,202
physio that's contributing to

1276
00:29:49,202 --> 00:29:51,062
that performance, but there's

1277
00:29:51,062 --> 00:29:52,892
other parts of that team.

1278
00:29:53,372 --> 00:29:54,752
And equally there's

1279
00:29:54,752 --> 00:29:56,222
the athlete themselves.

1280
00:29:56,222 --> 00:29:57,572
And I'd love you to share the

1281
00:29:57,572 --> 00:29:59,132
story, which literally just

1282
00:29:59,372 --> 00:30:01,292
I wrote about on LinkedIn.

1283
00:30:01,792 --> 00:30:03,712
Around one of those female

1284
00:30:03,712 --> 00:30:05,992
athletes that you were looking

1285
00:30:05,992 --> 00:30:08,346
after and, the awareness

1286
00:30:08,346 --> 00:30:10,986
that she had in terms of how

1287
00:30:10,986 --> 00:30:12,816
to get to that next level.

1288
00:30:13,296 --> 00:30:15,039
And from your perspective,

1289
00:30:15,039 --> 00:30:16,328
I'm curious about what you

1290
00:30:16,328 --> 00:30:17,288
took out of that, that you

1291
00:30:17,288 --> 00:30:18,698
take into everyday life.

1292
00:30:19,058 --> 00:30:21,008
Kellie: Mm. So the story that

1293
00:30:21,008 --> 00:30:22,598
Janine is referring to is

1294
00:30:22,598 --> 00:30:24,153
a really lovely one, and we

1295
00:30:24,153 --> 00:30:26,103
had an athlete who won a gold

1296
00:30:26,103 --> 00:30:27,213
medal in the Rio Olympics.

1297
00:30:27,213 --> 00:30:28,233
Her name was Kim Brennan,

1298
00:30:28,383 --> 00:30:29,613
and actually her name was Kim

1299
00:30:29,613 --> 00:30:30,753
Crow before she got married

1300
00:30:30,753 --> 00:30:31,863
at the London Olympics.

1301
00:30:31,863 --> 00:30:32,193
And.

1302
00:30:32,438 --> 00:30:34,718
In London, she won a bronze

1303
00:30:34,718 --> 00:30:36,098
medal in the, in the single,

1304
00:30:36,308 --> 00:30:37,868
and she won a silver medal

1305
00:30:37,868 --> 00:30:38,918
in the double, and it's quite

1306
00:30:38,918 --> 00:30:40,658
unusual to race in two races.

1307
00:30:40,658 --> 00:30:41,648
She's very talented.

1308
00:30:41,648 --> 00:30:42,338
She's a really,

1309
00:30:42,338 --> 00:30:43,388
really hard worker.

1310
00:30:43,848 --> 00:30:44,988
but she wanted a gold medal.

1311
00:30:44,988 --> 00:30:46,608
So for her, she hadn't

1312
00:30:46,608 --> 00:30:47,568
achieved that in London.

1313
00:30:47,628 --> 00:30:48,228
She wanted to

1314
00:30:48,228 --> 00:30:49,308
achieve that in Rio.

1315
00:30:49,638 --> 00:30:51,018
And so she had committed to

1316
00:30:51,018 --> 00:30:52,698
rowing the single skull, um,

1317
00:30:52,728 --> 00:30:53,868
for four years to be able

1318
00:30:53,868 --> 00:30:55,218
to try and get a gold medal

1319
00:30:55,218 --> 00:30:56,436
at the Rio Olympic game.

1320
00:30:57,001 --> 00:30:57,961
She was based in Canberra

1321
00:30:57,961 --> 00:30:59,011
and I was based in Hobart,

1322
00:30:59,011 --> 00:31:00,151
but I would go into

1323
00:31:00,151 --> 00:31:01,591
Canberra for training camps.

1324
00:31:01,621 --> 00:31:03,171
And I came in for training

1325
00:31:03,171 --> 00:31:04,461
camp one day and I sat

1326
00:31:04,461 --> 00:31:05,781
down with her and we'd been

1327
00:31:05,781 --> 00:31:06,651
talking about some back

1328
00:31:06,651 --> 00:31:07,701
pain that she'd had and how

1329
00:31:07,701 --> 00:31:08,631
we were gonna manage that.

1330
00:31:08,869 --> 00:31:10,489
She said, right when you are

1331
00:31:10,489 --> 00:31:11,839
working with the Men's Going

1332
00:31:11,839 --> 00:31:13,069
Program, and they're mainly

1333
00:31:13,069 --> 00:31:14,329
based in Hobart, before we

1334
00:31:14,329 --> 00:31:16,189
would go overseas, um, you're

1335
00:31:16,189 --> 00:31:17,269
doing this trunk conditioning

1336
00:31:17,269 --> 00:31:19,162
program with them and, you're

1337
00:31:19,162 --> 00:31:20,529
doing, all of this work to

1338
00:31:20,529 --> 00:31:22,029
make their abdominals as

1339
00:31:22,029 --> 00:31:23,319
strong as they possibly can.

1340
00:31:24,329 --> 00:31:25,259
She said, do you

1341
00:31:25,259 --> 00:31:27,269
realize that my race is

1342
00:31:27,269 --> 00:31:28,409
longer than their race?

1343
00:31:28,439 --> 00:31:29,459
So they're in a quad.

1344
00:31:29,489 --> 00:31:30,479
They've got four people

1345
00:31:30,479 --> 00:31:31,499
rowing two kilometers.

1346
00:31:31,559 --> 00:31:33,089
I'm in a single, I've got one

1347
00:31:33,089 --> 00:31:34,499
person rowing two kilometers,

1348
00:31:34,529 --> 00:31:35,489
and I'm a female that don't

1349
00:31:35,489 --> 00:31:36,599
have as much muscle mass.

1350
00:31:36,989 --> 00:31:38,219
So their race is over

1351
00:31:38,219 --> 00:31:39,449
and done within about 200

1352
00:31:39,449 --> 00:31:40,709
strokes, but mine could

1353
00:31:40,709 --> 00:31:43,019
be 250 or 300 strokes,

1354
00:31:43,559 --> 00:31:45,329
and so it lasts longer.

1355
00:31:45,749 --> 00:31:47,279
My trunk and my abdominals

1356
00:31:47,279 --> 00:31:48,179
need to be stronger.

1357
00:31:48,474 --> 00:31:49,614
My capacity needs

1358
00:31:49,614 --> 00:31:50,184
to be bigger.

1359
00:31:50,514 --> 00:31:51,324
I've already talked to my

1360
00:31:51,324 --> 00:31:53,034
coach about the fact that

1361
00:31:53,034 --> 00:31:54,534
I need to train more on the

1362
00:31:54,534 --> 00:31:55,439
water than what they do.

1363
00:31:56,274 --> 00:31:57,324
But for you, I need

1364
00:31:57,324 --> 00:31:58,134
you to make me more

1365
00:31:58,134 --> 00:31:59,094
physically prepared

1366
00:31:59,094 --> 00:32:00,294
to be able to do that.

1367
00:32:00,684 --> 00:32:01,284
And I hadn't really

1368
00:32:01,284 --> 00:32:02,424
thought about that before.

1369
00:32:02,424 --> 00:32:03,654
And she really had thought

1370
00:32:03,654 --> 00:32:04,644
about exactly what her

1371
00:32:04,644 --> 00:32:05,634
needs were, to be able to

1372
00:32:05,634 --> 00:32:06,924
get to where she needed to.

1373
00:32:06,954 --> 00:32:08,244
Not just from a, when I get

1374
00:32:08,244 --> 00:32:09,204
back pain, this is what needs

1375
00:32:09,204 --> 00:32:10,734
to happen, but also this

1376
00:32:10,734 --> 00:32:11,964
is how I need to perform.

1377
00:32:12,444 --> 00:32:13,584
And so we put a trunk

1378
00:32:13,584 --> 00:32:15,054
program together for her,

1379
00:32:15,054 --> 00:32:17,064
um, that involved some

1380
00:32:17,064 --> 00:32:18,264
endurance trunk work,

1381
00:32:18,264 --> 00:32:19,434
some strength trunk work.

1382
00:32:19,464 --> 00:32:20,274
Worked with her strength

1383
00:32:20,274 --> 00:32:21,024
and conditioning coach.

1384
00:32:21,024 --> 00:32:22,344
Worked with her coach, we

1385
00:32:22,344 --> 00:32:23,544
had to periodize it into her

1386
00:32:23,544 --> 00:32:24,684
program so she could do it

1387
00:32:24,684 --> 00:32:25,764
when she wasn't fatigued, or

1388
00:32:25,764 --> 00:32:26,964
we didn't want to do her to do

1389
00:32:26,964 --> 00:32:27,774
it before she went out of the

1390
00:32:27,774 --> 00:32:28,944
water and fatigued her trunk

1391
00:32:29,364 --> 00:32:30,354
so that she got back pain

1392
00:32:30,354 --> 00:32:31,344
when she was on the water.

1393
00:32:31,584 --> 00:32:33,024
So we put this whole program

1394
00:32:33,024 --> 00:32:34,014
together with how we were

1395
00:32:34,014 --> 00:32:36,349
going to stage this, and then

1396
00:32:36,349 --> 00:32:37,009
I would have to leave and

1397
00:32:37,009 --> 00:32:37,909
come back to Hobart and she

1398
00:32:37,909 --> 00:32:38,839
would have physiotherapists

1399
00:32:38,839 --> 00:32:40,039
in Canberra looking after her.

1400
00:32:40,039 --> 00:32:41,299
So we needed to make sure

1401
00:32:41,569 --> 00:32:42,919
that everyone was on board and

1402
00:32:42,919 --> 00:32:44,479
everyone understood the why.

1403
00:32:44,659 --> 00:32:45,769
So they'd keep supporting

1404
00:32:45,769 --> 00:32:46,729
her to do this.

1405
00:32:47,089 --> 00:32:48,228
And, Then when we got

1406
00:32:48,228 --> 00:32:49,218
overseas, she was like,

1407
00:32:49,218 --> 00:32:49,758
you know, I've done it.

1408
00:32:49,788 --> 00:32:50,606
Like I'm good.

1409
00:32:50,606 --> 00:32:52,436
And we had like a lead in to

1410
00:32:52,436 --> 00:32:53,786
the Rio Olympics for about

1411
00:32:53,786 --> 00:32:54,806
six weeks with the team.

1412
00:32:54,806 --> 00:32:56,306
I'm, I'm here, I've got this.

1413
00:32:56,516 --> 00:32:57,236
She was like, but you

1414
00:32:57,236 --> 00:32:57,956
know, I can't always

1415
00:32:57,956 --> 00:32:58,976
apply it in the boat.

1416
00:32:59,006 --> 00:33:00,534
And you know, my coach says

1417
00:33:00,534 --> 00:33:02,004
that we go out on the water

1418
00:33:02,004 --> 00:33:02,934
and sometimes my trunk

1419
00:33:02,934 --> 00:33:03,774
doesn't look that strong,

1420
00:33:03,774 --> 00:33:04,374
but when I'm doing the

1421
00:33:04,374 --> 00:33:05,784
exercise in the gym, it does.

1422
00:33:05,844 --> 00:33:07,104
And so we had this

1423
00:33:07,104 --> 00:33:08,064
sort of just general

1424
00:33:08,064 --> 00:33:08,904
conversation 'cause you're

1425
00:33:08,904 --> 00:33:09,804
living with the athletes

1426
00:33:09,804 --> 00:33:11,034
overseas at this stage.

1427
00:33:11,154 --> 00:33:12,804
And the men's coach that I'd

1428
00:33:12,804 --> 00:33:13,734
been working really closely

1429
00:33:13,734 --> 00:33:15,324
with from Tasmania said, well.

1430
00:33:15,909 --> 00:33:17,049
Why don't, whenever one of my

1431
00:33:17,049 --> 00:33:18,609
rowers has got a niggly back

1432
00:33:18,609 --> 00:33:20,523
or, or can't row, rather than

1433
00:33:20,523 --> 00:33:21,303
us just going and sitting

1434
00:33:21,303 --> 00:33:22,048
on the rowing curve, why

1435
00:33:22,048 --> 00:33:22,808
don't you jump in elbow.

1436
00:33:23,275 --> 00:33:24,205
We know how to use it.

1437
00:33:24,445 --> 00:33:25,375
We do it from the moment

1438
00:33:25,375 --> 00:33:26,515
we push off the pontoon.

1439
00:33:26,875 --> 00:33:27,805
And so that's what we did

1440
00:33:27,805 --> 00:33:28,555
when we were overseas.

1441
00:33:28,555 --> 00:33:29,695
Whenever they had someone

1442
00:33:29,695 --> 00:33:31,465
that had, you know, a cold and

1443
00:33:31,465 --> 00:33:32,545
couldn't do a session or had

1444
00:33:32,545 --> 00:33:33,415
a niggly back and couldn't do

1445
00:33:33,415 --> 00:33:34,465
a session, she would jump in.

1446
00:33:34,465 --> 00:33:35,305
And it was pretty unheard

1447
00:33:35,305 --> 00:33:36,475
of for the girls to jump in

1448
00:33:36,475 --> 00:33:37,405
with the boys because they're

1449
00:33:37,405 --> 00:33:38,635
producing so much power.

1450
00:33:38,995 --> 00:33:40,015
But she learned how to

1451
00:33:40,015 --> 00:33:41,155
apply that force, which

1452
00:33:41,155 --> 00:33:42,175
was really, really lovely.

1453
00:33:42,175 --> 00:33:43,975
And there's so many beautiful

1454
00:33:43,975 --> 00:33:44,785
things that come out of

1455
00:33:44,785 --> 00:33:45,775
that aren't there about not

1456
00:33:45,775 --> 00:33:47,215
just physiotherapy and human

1457
00:33:47,215 --> 00:33:49,252
performance, but team the

1458
00:33:49,252 --> 00:33:51,202
learning for me was how to

1459
00:33:51,202 --> 00:33:53,602
get her to a point where she

1460
00:33:53,602 --> 00:33:54,622
could win a gold medal and she

1461
00:33:54,622 --> 00:33:56,272
did in Rio, which was amazing.

1462
00:33:56,272 --> 00:33:57,382
And it was really lovely

1463
00:33:57,382 --> 00:33:58,342
to see that journey.

1464
00:33:58,642 --> 00:33:59,512
But the other part for

1465
00:33:59,512 --> 00:34:01,702
me was when I'm at home

1466
00:34:01,822 --> 00:34:03,112
in my business, I am the

1467
00:34:03,112 --> 00:34:04,552
leader of that business.

1468
00:34:04,672 --> 00:34:06,322
When I was working with,

1469
00:34:06,442 --> 00:34:07,312
um, Australia's best

1470
00:34:07,312 --> 00:34:08,267
rowers and the Australian

1471
00:34:08,302 --> 00:34:09,442
rowing team, I wasn't the

1472
00:34:09,442 --> 00:34:10,462
leader in that domain.

1473
00:34:10,462 --> 00:34:11,932
So it was making sure

1474
00:34:11,932 --> 00:34:13,042
that you knew how to be

1475
00:34:13,042 --> 00:34:14,512
a really good team member

1476
00:34:14,662 --> 00:34:16,672
in that environment.

1477
00:34:17,212 --> 00:34:18,082
And not overstepping

1478
00:34:18,082 --> 00:34:18,682
your mark.

1479
00:34:19,072 --> 00:34:19,582
Mark, even though

1480
00:34:19,582 --> 00:34:20,512
you've got leadership.

1481
00:34:20,876 --> 00:34:22,596
Skills, leaning into them

1482
00:34:22,596 --> 00:34:24,216
occasionally, but also

1483
00:34:24,606 --> 00:34:25,836
trying to do that would've

1484
00:34:25,836 --> 00:34:27,126
been disruptive because

1485
00:34:27,126 --> 00:34:28,266
there was already a plan.

1486
00:34:28,266 --> 00:34:30,486
So knowing your role in team,

1487
00:34:30,766 --> 00:34:32,956
knowing when asked to push a

1488
00:34:32,956 --> 00:34:34,867
little bit harder, but also

1489
00:34:34,867 --> 00:34:36,974
when, there is team management

1490
00:34:37,064 --> 00:34:38,444
there already and you might

1491
00:34:38,444 --> 00:34:39,434
have the skills to be able

1492
00:34:39,434 --> 00:34:40,364
to contribute there to go no.

1493
00:34:40,899 --> 00:34:43,209
my place in team is here and

1494
00:34:43,209 --> 00:34:44,199
this is what I need to do

1495
00:34:44,199 --> 00:34:45,369
and this is what, how I need

1496
00:34:45,369 --> 00:34:46,269
to be the best version of

1497
00:34:46,269 --> 00:34:47,679
myself and my place in team.

1498
00:34:48,101 --> 00:34:48,941
that's actually pretty

1499
00:34:48,941 --> 00:34:49,721
hard when you've got

1500
00:34:49,721 --> 00:34:50,771
great leadership ability.

1501
00:34:50,771 --> 00:34:52,211
But you know, what I say

1502
00:34:52,211 --> 00:34:53,051
to the people that work

1503
00:34:53,051 --> 00:34:53,891
with me at the moment

1504
00:34:53,891 --> 00:34:55,001
is not everyone can be a

1505
00:34:55,001 --> 00:34:55,961
leader at the same time.

1506
00:34:56,141 --> 00:34:56,981
Like we all have to

1507
00:34:56,981 --> 00:34:57,941
be a cohesive team.

1508
00:34:57,941 --> 00:34:58,751
And sometimes I drop

1509
00:34:58,751 --> 00:34:59,741
back into a team role.

1510
00:35:00,011 --> 00:35:00,791
Other times I'm more

1511
00:35:00,791 --> 00:35:01,601
in a leadership role.

1512
00:35:01,601 --> 00:35:03,191
But over there I really needed

1513
00:35:03,191 --> 00:35:05,021
to know where my place was.

1514
00:35:05,081 --> 00:35:05,651
Otherwise I could

1515
00:35:05,651 --> 00:35:06,041
have been really

1516
00:35:06,041 --> 00:35:07,301
disruptive, if that makes

1517
00:35:07,301 --> 00:35:07,751
sense.

1518
00:35:08,492 --> 00:35:08,852
Janine: Hmm.

1519
00:35:09,362 --> 00:35:11,012
Oh, I could keep talking

1520
00:35:11,012 --> 00:35:12,662
to you for hours 'cause

1521
00:35:12,662 --> 00:35:14,972
there's so much wisdom in

1522
00:35:14,972 --> 00:35:18,122
your story and your learning.

1523
00:35:18,481 --> 00:35:19,811
I. For me, what I've

1524
00:35:19,811 --> 00:35:22,181
heard is, I love your

1525
00:35:22,181 --> 00:35:23,681
messaging around running.

1526
00:35:23,681 --> 00:35:26,021
Our own business actually

1527
00:35:26,201 --> 00:35:27,551
has the opportunity to

1528
00:35:27,551 --> 00:35:28,631
give us flexibility and

1529
00:35:28,631 --> 00:35:30,101
choice if we choose to.

1530
00:35:30,731 --> 00:35:33,232
And the link from there

1531
00:35:33,232 --> 00:35:35,032
therefore, is a, you do have

1532
00:35:35,032 --> 00:35:36,562
a choice as to the decisions

1533
00:35:36,562 --> 00:35:37,402
around which you're gonna

1534
00:35:37,402 --> 00:35:38,392
build your business, which

1535
00:35:38,392 --> 00:35:40,222
you very clearly did in

1536
00:35:40,222 --> 00:35:42,772
terms of putting your values.

1537
00:35:43,147 --> 00:35:44,527
front, left, and center.

1538
00:35:44,873 --> 00:35:46,519
and they have guided every

1539
00:35:46,699 --> 00:35:47,989
decision that you've made,

1540
00:35:48,319 --> 00:35:49,369
right down to actually

1541
00:35:49,369 --> 00:35:50,509
then setting up the head

1542
00:35:50,509 --> 00:35:51,709
stuff, the policies and the

1543
00:35:51,709 --> 00:35:53,149
procedures to enable that

1544
00:35:53,149 --> 00:35:54,619
vision to come to life.

1545
00:35:54,758 --> 00:35:56,798
and as a result of that,

1546
00:35:56,798 --> 00:35:58,508
that's then unlocked more

1547
00:35:58,508 --> 00:36:00,068
opportunity for your business.

1548
00:36:00,458 --> 00:36:02,077
And this last piece that

1549
00:36:02,077 --> 00:36:03,511
I've you know, what I take

1550
00:36:03,511 --> 00:36:04,711
out from what you've said.

1551
00:36:05,279 --> 00:36:07,158
is understanding your role,

1552
00:36:07,368 --> 00:36:09,288
understanding your role, what

1553
00:36:09,288 --> 00:36:10,578
is needed at that moment in

1554
00:36:10,578 --> 00:36:12,258
time, and understanding that

1555
00:36:12,258 --> 00:36:13,398
your role doesn't operate in

1556
00:36:13,398 --> 00:36:15,258
silo, but actually you are

1557
00:36:15,258 --> 00:36:16,848
always part of a team and

1558
00:36:16,848 --> 00:36:19,188
learning how to operate within

1559
00:36:19,188 --> 00:36:21,078
that team and around that

1560
00:36:21,078 --> 00:36:22,908
team and lean into that team.

1561
00:36:23,505 --> 00:36:24,975
and overarching all of

1562
00:36:24,975 --> 00:36:26,506
this is, this taking

1563
00:36:26,506 --> 00:36:27,616
ownership of your dreams?

1564
00:36:28,390 --> 00:36:30,774
which Kim did, the athletes do

1565
00:36:30,864 --> 00:36:32,518
as you shared at the Olympics.

1566
00:36:32,518 --> 00:36:33,778
But also you've done this

1567
00:36:33,778 --> 00:36:35,308
and you're doing it for

1568
00:36:35,308 --> 00:36:37,599
both your clients,  your

1569
00:36:37,599 --> 00:36:40,130
customers, and also your team.

1570
00:36:40,583 --> 00:36:42,443
as we wrap up, Kellie.

1571
00:36:42,623 --> 00:36:43,673
' cause I'm sure there's people

1572
00:36:43,673 --> 00:36:45,143
listening to this that are

1573
00:36:45,533 --> 00:36:46,733
either where you were a few

1574
00:36:46,733 --> 00:36:48,503
years ago or they've got

1575
00:36:48,503 --> 00:36:49,943
dreams within their business.

1576
00:36:49,943 --> 00:36:51,023
They may even be, you know,

1577
00:36:51,083 --> 00:36:53,483
so part of my work is I see so

1578
00:36:53,483 --> 00:36:55,613
many women that have created

1579
00:36:55,613 --> 00:36:57,263
something and as opposed to

1580
00:36:57,263 --> 00:36:59,093
it bringing them the very why

1581
00:36:59,183 --> 00:37:01,523
that they set out, it's almost

1582
00:37:01,523 --> 00:37:02,573
become shackles around their

1583
00:37:02,573 --> 00:37:04,403
ankles or it's negatively

1584
00:37:04,403 --> 00:37:05,873
impacting their lifestyle.

1585
00:37:06,316 --> 00:37:07,781
what would be some of your

1586
00:37:07,781 --> 00:37:09,541
key messages to those?

1587
00:37:09,866 --> 00:37:10,766
People that may be

1588
00:37:10,766 --> 00:37:12,656
listening, going, yeah,

1589
00:37:12,686 --> 00:37:13,976
I've set off with that.

1590
00:37:13,976 --> 00:37:15,026
I've got the vision and dah

1591
00:37:15,026 --> 00:37:17,696
la la but I feel constrained.

1592
00:37:18,119 --> 00:37:18,749
cause this is what's

1593
00:37:18,749 --> 00:37:19,739
inspiring about your story.

1594
00:37:19,739 --> 00:37:20,909
You've got a business, it's

1595
00:37:20,909 --> 00:37:22,289
established, it's growing.

1596
00:37:22,289 --> 00:37:23,939
You've fulfilled this

1597
00:37:23,939 --> 00:37:25,109
dream of being part

1598
00:37:25,109 --> 00:37:26,129
of the Olympic team.

1599
00:37:26,129 --> 00:37:27,029
You're a mom.

1600
00:37:27,329 --> 00:37:28,139
This beautiful

1601
00:37:28,169 --> 00:37:29,579
flexibility that you have.

1602
00:37:29,579 --> 00:37:30,569
And I agree with you

1603
00:37:30,569 --> 00:37:31,979
totally in terms of.

1604
00:37:32,599 --> 00:37:33,529
Sometimes we can't

1605
00:37:33,529 --> 00:37:34,519
all be on at the same

1606
00:37:34,519 --> 00:37:35,779
speed all the time.

1607
00:37:36,309 --> 00:37:37,269
what would you say to anyone

1608
00:37:37,269 --> 00:37:39,219
listening, going, yes, I

1609
00:37:39,219 --> 00:37:41,739
want, how, what, what would

1610
00:37:41,739 --> 00:37:43,239
be your, your message to them?

1611
00:37:44,009 --> 00:37:45,223
Kellie: Yeah, I learned a

1612
00:37:45,283 --> 00:37:47,023
lesson really relatively

1613
00:37:47,023 --> 00:37:48,335
early in my business journey.

1614
00:37:48,335 --> 00:37:50,375
And, um, it was when, so my

1615
00:37:50,375 --> 00:37:51,425
first business was just called

1616
00:37:51,425 --> 00:37:52,925
Kellie Wilke physiotherapist.

1617
00:37:53,345 --> 00:37:54,245
And then when I realized

1618
00:37:54,245 --> 00:37:55,805
people wanted to work

1619
00:37:55,805 --> 00:37:56,705
in the same way as me,

1620
00:37:56,705 --> 00:37:57,725
it became Kellie Wilke.

1621
00:37:58,680 --> 00:38:00,240
And associates, and

1622
00:38:00,240 --> 00:38:01,320
then it became, alright,

1623
00:38:01,320 --> 00:38:03,390
there's five of us now we

1624
00:38:03,390 --> 00:38:04,800
really need to brand this.

1625
00:38:04,800 --> 00:38:07,560
And so I engaged the services

1626
00:38:07,560 --> 00:38:09,210
of a branding company and

1627
00:38:09,210 --> 00:38:10,290
I met this wonderful woman

1628
00:38:10,290 --> 00:38:11,220
called Heather Rose, who's

1629
00:38:11,220 --> 00:38:12,720
also a Tasmanian author, and

1630
00:38:12,720 --> 00:38:13,800
she had a branding company

1631
00:38:13,800 --> 00:38:16,260
at the time, and she wanted

1632
00:38:16,260 --> 00:38:17,700
to learn about my values,

1633
00:38:17,700 --> 00:38:18,990
my beliefs, my journey, what

1634
00:38:18,990 --> 00:38:20,430
my business needed was all

1635
00:38:20,430 --> 00:38:21,690
about before she helped me.

1636
00:38:21,690 --> 00:38:23,550
Rebrand my business and she

1637
00:38:23,550 --> 00:38:24,510
had a marketing business at

1638
00:38:24,510 --> 00:38:26,394
the time and that's where the

1639
00:38:26,394 --> 00:38:28,014
name Body System came from.

1640
00:38:28,014 --> 00:38:29,008
So, you know, that was a

1641
00:38:29,008 --> 00:38:30,508
creation of, of her marketing

1642
00:38:30,508 --> 00:38:31,498
business at the time.

1643
00:38:32,098 --> 00:38:33,898
But she listened to my

1644
00:38:33,898 --> 00:38:35,638
story and she said, gosh,

1645
00:38:35,638 --> 00:38:37,378
you've got so much going on.

1646
00:38:37,648 --> 00:38:38,608
She said, can I give

1647
00:38:38,608 --> 00:38:39,598
you a bit of advice?

1648
00:38:39,628 --> 00:38:40,558
And because this was

1649
00:38:40,558 --> 00:38:41,752
just, you know, when I was

1650
00:38:41,752 --> 00:38:42,682
having children and when

1651
00:38:42,682 --> 00:38:44,047
I. Studying and I had so

1652
00:38:44,047 --> 00:38:45,217
many different things going

1653
00:38:45,217 --> 00:38:47,047
on and she said, I've got

1654
00:38:47,047 --> 00:38:47,977
lots of things going on.

1655
00:38:47,977 --> 00:38:48,847
I'm an author, I've got

1656
00:38:48,847 --> 00:38:50,047
a company, I'm a mom.

1657
00:38:50,047 --> 00:38:51,067
She said, if I can give

1658
00:38:51,067 --> 00:38:52,327
you one bit of advice,

1659
00:38:52,357 --> 00:38:53,347
this is a bit of advice

1660
00:38:53,347 --> 00:38:54,067
that I would give you.

1661
00:38:54,547 --> 00:38:56,017
You can only do one

1662
00:38:56,017 --> 00:38:56,767
of those elements.

1663
00:38:56,767 --> 00:38:58,447
Well, at the time she said,

1664
00:38:58,447 --> 00:38:59,617
what I like to think of is

1665
00:38:59,617 --> 00:39:00,847
putting a literal hat on.

1666
00:39:01,672 --> 00:39:03,472
When I'm sitting at work

1667
00:39:03,502 --> 00:39:04,792
in my marketing business,

1668
00:39:04,972 --> 00:39:06,052
I'm not, oh my God, I've

1669
00:39:06,052 --> 00:39:07,462
had a good idea of my novel

1670
00:39:07,462 --> 00:39:08,392
and writing it over there.

1671
00:39:08,422 --> 00:39:09,952
I put my business hat on

1672
00:39:09,952 --> 00:39:11,542
and I'm in business, and

1673
00:39:11,542 --> 00:39:12,532
I'm there for all the

1674
00:39:12,532 --> 00:39:13,732
people in my business.

1675
00:39:13,732 --> 00:39:14,872
I'm not closing my door and

1676
00:39:14,872 --> 00:39:15,862
trying to do other work.

1677
00:39:16,192 --> 00:39:17,812
I am there for that, and

1678
00:39:17,812 --> 00:39:18,652
then when I get home, I

1679
00:39:18,652 --> 00:39:19,732
take my business hat off.

1680
00:39:20,077 --> 00:39:21,907
I put my mom hat on, and if

1681
00:39:21,907 --> 00:39:23,497
you answer that business phone

1682
00:39:23,497 --> 00:39:24,727
call with your mom hat on, you

1683
00:39:24,727 --> 00:39:25,957
will not be the best version

1684
00:39:25,957 --> 00:39:26,947
of yourself and your kids will

1685
00:39:26,947 --> 00:39:28,027
go psycho in the background.

1686
00:39:28,027 --> 00:39:29,467
We all know that as soon as

1687
00:39:29,467 --> 00:39:30,877
you put your, you know, pick

1688
00:39:30,877 --> 00:39:31,777
up the telephone when your

1689
00:39:31,777 --> 00:39:33,007
children are young and you

1690
00:39:33,007 --> 00:39:34,387
don't have a good conversation

1691
00:39:34,387 --> 00:39:36,037
anyway, so put your mom hat

1692
00:39:36,037 --> 00:39:36,997
on when you go in the door.

1693
00:39:37,357 --> 00:39:38,377
And then when you're doing

1694
00:39:38,377 --> 00:39:39,667
your sports related stuff on,

1695
00:39:39,667 --> 00:39:40,837
try and have your sports hat

1696
00:39:40,867 --> 00:39:42,127
on and not be running your

1697
00:39:42,127 --> 00:39:43,417
business at the same time.

1698
00:39:43,537 --> 00:39:44,827
And that was some advice

1699
00:39:44,827 --> 00:39:47,089
that I got back in, 2009.

1700
00:39:47,089 --> 00:39:48,139
So eight years into running

1701
00:39:48,139 --> 00:39:50,059
my business and when I had

1702
00:39:50,059 --> 00:39:52,064
toddlers as children it was

1703
00:39:52,154 --> 00:39:53,594
a fabulous piece of advice.

1704
00:39:53,594 --> 00:39:54,254
Heather actually went

1705
00:39:54,254 --> 00:39:55,304
on to nominate me for a

1706
00:39:55,304 --> 00:39:57,129
young Tasmanian, Telstra

1707
00:39:57,129 --> 00:39:58,059
Businesswoman Award.

1708
00:39:58,059 --> 00:39:59,019
So we got to know each

1709
00:39:59,019 --> 00:40:00,099
other really well through

1710
00:40:00,099 --> 00:40:01,119
that awards process,

1711
00:40:01,119 --> 00:40:02,229
which was really fabulous.

1712
00:40:02,229 --> 00:40:03,639
And that's actually when

1713
00:40:03,639 --> 00:40:05,135
I got invited, to become

1714
00:40:05,135 --> 00:40:06,305
a member of Women of the

1715
00:40:06,305 --> 00:40:07,865
Women's Chiefs Association.

1716
00:40:07,865 --> 00:40:08,454
That, we have

1717
00:40:08,454 --> 00:40:09,834
met through, but.

1718
00:40:10,189 --> 00:40:11,359
That bit of advice.

1719
00:40:11,489 --> 00:40:12,899
I still hold really dear

1720
00:40:12,899 --> 00:40:14,249
to me that you can only do

1721
00:40:14,249 --> 00:40:15,629
one thing well at a time.

1722
00:40:15,629 --> 00:40:16,589
And when you try to juggle

1723
00:40:16,589 --> 00:40:18,689
three at once, you'll never

1724
00:40:18,779 --> 00:40:19,979
make the right decisions.

1725
00:40:19,979 --> 00:40:21,719
And so now I do things like

1726
00:40:21,719 --> 00:40:23,129
I walk to work, so I've got

1727
00:40:23,129 --> 00:40:27,059
time between I. Home and work

1728
00:40:27,299 --> 00:40:28,499
to be able to turn the work

1729
00:40:28,499 --> 00:40:29,579
brain off, make the couple

1730
00:40:29,579 --> 00:40:30,869
of phone calls on my way home

1731
00:40:30,869 --> 00:40:31,799
before I walk through the

1732
00:40:31,799 --> 00:40:32,939
door and everyone's there

1733
00:40:32,969 --> 00:40:34,049
waiting for you and, and

1734
00:40:34,049 --> 00:40:35,339
wanting to debrief their day.

1735
00:40:35,339 --> 00:40:37,109
And so yeah, trying to wear

1736
00:40:37,109 --> 00:40:38,939
one hat as a time as a female

1737
00:40:38,939 --> 00:40:40,289
business owner, whether

1738
00:40:40,289 --> 00:40:42,449
that's mom or business or

1739
00:40:42,449 --> 00:40:43,679
whatever else you've got

1740
00:40:43,679 --> 00:40:44,759
going on in your life.

1741
00:40:44,759 --> 00:40:44,879
And.

1742
00:40:44,879 --> 00:40:46,044
Often we've got business

1743
00:40:46,044 --> 00:40:47,184
but also a profession.

1744
00:40:47,184 --> 00:40:48,204
That's why we started our

1745
00:40:48,204 --> 00:40:49,314
business in the first place.

1746
00:40:49,314 --> 00:40:50,514
So there's an element of

1747
00:40:50,514 --> 00:40:51,474
working in the business

1748
00:40:51,474 --> 00:40:52,644
and on the business.

1749
00:40:52,764 --> 00:40:54,294
I try and do one of those

1750
00:40:54,294 --> 00:40:55,584
things at the time and do

1751
00:40:55,584 --> 00:40:56,664
it really, really well.

1752
00:40:56,964 --> 00:40:58,254
That's one of the rules

1753
00:40:58,254 --> 00:40:59,630
that I've stuck to and, and

1754
00:40:59,630 --> 00:41:01,190
really has resonated well

1755
00:41:01,190 --> 00:41:02,480
with me for many, many years.

1756
00:41:02,510 --> 00:41:02,960
'cause I still

1757
00:41:02,960 --> 00:41:03,920
talk about it now.

1758
00:41:04,220 --> 00:41:05,000
And, um, yeah, it was

1759
00:41:05,000 --> 00:41:05,810
a lesson I learned, but

1760
00:41:05,900 --> 00:41:07,625
really, really early on in

1761
00:41:07,625 --> 00:41:08,555
running my own business.

1762
00:41:08,555 --> 00:41:09,845
And I, and I think it really

1763
00:41:09,845 --> 00:41:11,825
has made a massive impact

1764
00:41:12,095 --> 00:41:13,745
on how I've been able to.

1765
00:41:14,410 --> 00:41:15,405
Achieve some success in

1766
00:41:15,405 --> 00:41:16,285
lots of different areas.

1767
00:41:17,070 --> 00:41:19,230
Janine: What a wonderful place

1768
00:41:19,230 --> 00:41:21,360
to end this conversation.

1769
00:41:21,602 --> 00:41:22,532
just the visual of

1770
00:41:22,532 --> 00:41:24,632
that one hat at a time.

1771
00:41:25,006 --> 00:41:25,906
Again, it's that

1772
00:41:25,906 --> 00:41:27,196
intentionality isn't it,

1773
00:41:27,196 --> 00:41:28,516
of making sure that you are

1774
00:41:28,516 --> 00:41:30,376
intentionally focusing on

1775
00:41:30,376 --> 00:41:31,846
whatever hat you've got on

1776
00:41:31,846 --> 00:41:33,166
versus letting it slide off

1777
00:41:33,166 --> 00:41:34,426
to the side and poking some

1778
00:41:34,426 --> 00:41:35,686
stuff in through the side.

1779
00:41:36,115 --> 00:41:37,433
and you know, the

1780
00:41:37,433 --> 00:41:38,153
results are there.

1781
00:41:38,153 --> 00:41:38,673
Kellie.

1782
00:41:38,723 --> 00:41:40,373
Uh, you are a remarkable

1783
00:41:40,733 --> 00:41:41,483
businesswoman.

1784
00:41:41,813 --> 00:41:42,072
you are.

1785
00:41:42,647 --> 00:41:44,357
Smart sharing.

1786
00:41:44,657 --> 00:41:46,277
You live and breathe the

1787
00:41:46,367 --> 00:41:47,537
concept of connection

1788
00:41:47,537 --> 00:41:48,677
and collaboration.

1789
00:41:48,947 --> 00:41:50,657
And I just wanna thank you for

1790
00:41:51,017 --> 00:41:53,447
allowing me to reach out, uh,

1791
00:41:53,447 --> 00:41:54,497
without really understanding

1792
00:41:54,497 --> 00:41:55,547
what I wanted to talk about.

1793
00:41:55,547 --> 00:41:56,507
You're like, yeah, sure.

1794
00:41:57,167 --> 00:41:59,207
And just knowing that

1795
00:41:59,207 --> 00:42:00,188
there's so many gems

1796
00:42:00,188 --> 00:42:01,388
of fabulousness in here

1797
00:42:01,388 --> 00:42:02,228
that are going to help.

1798
00:42:02,558 --> 00:42:03,728
So many people.

1799
00:42:04,084 --> 00:42:05,096
your work is important

1800
00:42:05,516 --> 00:42:06,686
and, uh, people can

1801
00:42:06,686 --> 00:42:08,186
find you on LinkedIn.

1802
00:42:08,542 --> 00:42:10,282
I will put your details

1803
00:42:10,282 --> 00:42:10,942
in there for anyone

1804
00:42:10,942 --> 00:42:11,692
that's interested.

1805
00:42:11,692 --> 00:42:12,802
Make sure to check out

1806
00:42:12,802 --> 00:42:14,932
Kellie's details in the

1807
00:42:14,962 --> 00:42:16,931
show notes it's so been so

1808
00:42:16,931 --> 00:42:18,141
fabulous to have you, Kellie.

1809
00:42:18,161 --> 00:42:19,061
Thanks for joining us.

1810
00:42:19,537 --> 00:42:19,837
Kellie: Thank you

1811
00:42:19,837 --> 00:42:20,557
very much Janine.

1812
00:42:20,557 --> 00:42:21,637
It's been a fabulous, you

1813
00:42:21,637 --> 00:42:22,207
know, it's been really

1814
00:42:22,207 --> 00:42:23,857
fabulous to share some

1815
00:42:23,857 --> 00:42:25,327
of those stories and um,

1816
00:42:25,387 --> 00:42:26,167
yeah, hard to believe.

1817
00:42:26,167 --> 00:42:27,547
25 years has nearly gone by.

1818
00:42:28,275 --> 00:42:29,265
Janine: Congratulations.

1819
00:42:29,325 --> 00:42:30,225
Awesome achievement.