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 Hello and welcome to this week's episode of the Wedding Lounge podcast. This week, we are joined by some very special guests from

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 Will's Marquees. We have Chris and Lynsey. Welcome to the podcast guys. Thank you very much for having us. It's lovely to have you here.

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 It's obviously something that we both speak about regularly, you know, Marquis are things that we love in its part of our world.

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 And it's just nice to be able to share that with our listeners, especially those who are looking

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 more considering having a Marquis whether that's in a venue or at home. So let's start with the obvious. What do you love about Marquis? What makes Marquis celebrations special?

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 Well, we believe that they make magical occasions possible. They also give you a huge amount of freedom to do exactly what you want, wherever you want to do it.

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 And they also give you the opportunity to personalize things to a much greater degree, but perhaps you would be able to elsewhere.

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 Definitely. I used to work in a hotel venue. Oh gosh, like when I was sort of just in a gap year. And I always struggled when people, it was an old Georgian

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 man-a-house and it had green curtains, green carpet, green walls, and then people came in and had like a hot pink wedding. And it just, like always been my biggest

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 I guess is when like the colour people choose for their wedding doesn't match the venue they've chosen. And I think you're right.

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 That's what I love about Marquis is when you think, no, you can create the space how you want. And that like a change around as well.

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 That gives me the massive it when you're in a venue and you've got to leave the room to go and have your tea and coffee and that lull happens.

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 And that for me, that ruins that guest experience, that there's kind of like you've got that moment of, oh, we've all got to leave for tea and coffee whilst the room is turned around to then come back into then hype yourself back up again for the evening entertainment.

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 I just don't ever find it works and I've never found a solution that worked well enough for it either. No, definitely not.

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 So why do you think that having a tent makes that better? We think there are ways that you can remove that because quite often you have a situation where the available space isn't big enough for the Marquis that you would normally have to accommodate both dining and dancing.

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 But you talk about the sort of change of a period and how do you go about making that not a problem in a tent? I've got that with a client this summer.

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 And it's not because we needed to do a change round. It's that when the evening guests arrive. Yeah.

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 Another thing is when the evening guests turn up and they don't feel part of the celebration. Yeah. So it's in a private.

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 They don't know what to sit. Exactly. So it's in private home. They've got beautiful garden and because they're getting married in the church, they're not using all the fits of the garden and the mum wanted to show off her beautiful kitchen garden she's got.

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 So we've decided that after the meal, the guests are going to come where they're depending down to one of the other bit of the garden and have a cocktail reception there whilst the evening guests.

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 So they will turn up directly to the cocktail reception, they'll be live music and they might even do the cake for sitting there, depending on whether then they'll all head back to the Marquis for the evening.

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 And it just kind of gives that little bit of a journey. So the guests first, they're not just in one space.

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 But not beat journey brothers and yeah, the tea and the coffee and the drink. Yeah. It's just going to keep the vibe going and then really switch from that meal, speeches will done.

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 They'll have to sort of allow her to sort of help the evening guests feel a bit more integrated and then they'll all head in. The tables will all be there, but the caterers will have it and the bar team will have a chance to sort of clear any bits and bulbs, you know, just quickly meeting it up.

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 So there'll chairs will be there, but it won't be so obvious then the evening guests will be able to sit down.

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 Of course you described two two different scenarios though the first one is whether the evening guests coming later and the other one is whether physically not space to have a big enough tent.

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 And we would say in that sort of latter scenario, this sort of idea about a movement around the site is really important.

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 Yeah, because it does give a sense of journey and it also does give the opportunity to fully appreciate a beautiful garden that has more than one place with it.

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 So what we would often suggest in that scenario is that you split the dining and the dancing. Yes, you do need a plan for that. It can work really, really well.

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 But you need to make sure that you incorporate into into that movement the enjoyment of the garden. Yes.

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 And potentially cover. Whereas we were talking a little bit about so the evening guests side of things and we think that's where the bar comes into its own.

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 Think above and you would normally need for the number of guests that you have for the dining. Yes, because it is a focal point it's somewhere that people can can congregate on arrival.

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 Have a drink and feel integrated. Yes, without encroaching on that dining space as well.

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 That is one of the things with most more pieces you are in one space.

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 Yeah, having that bar area that suits that number of guests really does help with that. Or as you say, you have two different marquees.

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 Yeah, you thought it through carefully. I've seen it before, had a dining dancing area.

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 Yeah, you had that, I was going to say you had that last year, didn't you?

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 Two marquees just the opinion. So, you know, most people we find opt to go for a tent that's big enough for everything.

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 Yeah, so really the driver for a second tent is either because you've got these lovely grounds that you want to explore or because there's a limitation on the site.

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 Yes. Typically, that would be what we find or they're going to ceremony because becoming across a lot more interest these days in a ceremony which takes place on site.

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 Yes. And seeks to sort of bring nature into the event. And there's something we like that very much indeed.

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 And it's something that we focus on quite hard. So, we designed a small tent specifically for ceremony spaces.

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 Typically, we would set them up without walls or without any floor. So, very naturalistic.

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 Yeah. It's lovely to use that space for the ceremony and then for it to be repurposed later.

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 Yes, yeah. We're big believers in repurposing it. We come to a lot of the supplies as well.

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 So, I think being able to have something that you can utilise again and again.

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 It's a wonderful and it takes your guests on the journey as well bringing them back to the same place where we got this as a ceremony earlier and now we're doing XYZ here is it's a really nice way to do that.

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 And also really practically in England obviously we can't rely on the weather and people don't even like thinking about wet weather options if they're having an outside ceremony.

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 But also increasing, I think people need shade on weddings where there's absolutely no shade.

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 They don't want, you know, like a ceremony tent up and I'd say to clients, you don't want guests sat out in the heat and you don't want them to get wet.

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 And I think having that specific ceremony space, you know, as you say with the smaller structure, it just eliminates sort of any weather conditions really doesn't it?

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 Yeah. Because you get the sides on unless the rains are actually coming in sideways and it gives people shade.

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 They're not sat out for sort of 15 minutes before the ceremony starts during the ceremony.

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 They're not going to pass out in the heat as well.

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 You can also make it look very different from the main marquee without the carpet and decorations.

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 It's really simple.

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 Proud.

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 Yeah.

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 Yeah.

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 It almost feels like you're in nature, don't you?

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 Yeah.

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 You know, you don't have to have safe look as you say.

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 And I think that's part of the joy of people who want to have a wedding at home is they want it to feel like it's in their own homes in their own space.

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 So they don't want to close off the outside.

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 They want to welcome it in and that becomes part of it.

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 So having the sides off and having it open and it being essentially a canvas over your head to shield you is what brings it all together.

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 Yeah.

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 And you can also then use that because I don't know what you find that some people don't like their guests.

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 Even if it is like a big enough dance floor in the main marquee.

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 They don't want their guests to go in there and till the meal.

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 I'm just wondering if it's a surprise.

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 So if the worst does happen and the drinks reception can't be held in the gardens because it's raining.

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 You know, you can just get the ceremony benches seats to one side and then people still have that.

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 You know, the use of it then as well as like a back up plaque instead of everyone's mingling around the tables and from the dance floor.

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 Yeah, isn't always ideal.

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 Another fact that we're finding comes up a bit more often now is that people don't really want to have that disjointed day where you go to the church.

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 And then you've got to bring everybody back from the church and it sort of stops start.

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 Yes.

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 And they feel as though having all onsite means that the flow of the day is less interrupted.

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 Yeah.

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 It depends, I suppose, how traditional you go.

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 That one of the things that we, we think it's really important that people have the option to have the perfect setup on the day.

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 So if the weather's good enough to not need a tent and not to hot the shade.

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 We think that it's a nice approach to allow the tent to be cancelable.

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 The service for a floor refund and that gives clients the confidence to know that they're going to, that they're protected and they're covered.

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 But also that it's not a, it's not an expense that they necessarily have to incur that they're only going to incur it if they actually need it.

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 Sure.

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 Well, that's really interesting because I've had several situations where I've had clients that are like they don't want to commit to having a structure when they can't guarantee the weather.

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 But at the same time, I've not come across no until you company that is willing to do that.

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 Well, we're always looking for some ways of setting ourselves apart and we, we identified this as one of those, those things.

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 So we did it.

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 Yeah.

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 It's the honest, it's a second tent. So we're already there putting up a tent. Yeah, exactly.

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 So not all of the costs that would normally be associated are, are, are relevant.

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 So it's, it's not something that's that difficult for us to do.

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 And because we make the tents ourselves, we're, we're never sure to stock.

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 Yeah.

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 So it's perhaps a luxury that we're able to provide it because we're in an unfortunate position.

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 Yeah.

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 It's definitely be concerned for people they don't want to spend the money if they don't need to. And they, yeah, yeah, exactly exactly that's brilliant.

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 How did you get into making your own tents?

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 It was a bit, a bit accidental really.

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 If we didn't set out to be a manufacturer of tents, we, we set out to be a marquee hireer.

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 And actually, we were for the first three or four years.

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 But we used to buy our tents from a husband and wife team in Cornwall called Degenlora of belt tents who are no longer working.

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 And we became friends with them. And they were very skilled.

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 He'd been a boat builder. She was a very talented mathematician who could work out all sorts of anything to do with geometry.

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 Over the process of becoming friends with them, when the point, they reached the point where they, where they were going to retire.

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 They picked up the phone just and said, we don't want the skills that we've acquired over a lifetime to be lost.

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 Would you like us to teach you? And we said, well, yes, thank you.

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 So that was when we learned how to make the tents.

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 So the DNA of every world's marquee is, is a, is a belt tent from Degenlora.

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 But the DNA of every belt tent goes back much further because the tent is a, is an ancient one.

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 Yeah.

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 Really what I think we did was we took the DNA, if you like, the basic patterns.

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 And we, we took them on.

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 So we made the tents bigger.

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 We introduced all sorts of things that made the tents more usable, like double spacing of the wall poles to give us greater access.

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 Yeah, additional height, we introduced to impole range, the raw sorts of innovations that we were able to layer on to the traditional skills of woodworking.

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 Sail making, because they were a tent is a tent and not a sail is the same skills plan.

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 And a road work, then well, I thought I'd give you a rather long answer.

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 But the reason we got into it was because the people who made our tents were tired.

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 Yeah.

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 And we're very glad that they felt able to pass on their knowledge.

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 Yeah, it's wonderful.

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 And such a skill won't make them into the, you know, I mean, I did math, but I think it will be job as you know the geometry of, you know, angles and sort of the physics element as well.

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 I guess everything, because you've got to make sure that you're making them to withstand certain and the way they get the weight loads as well.

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 Yeah, weight loads, weather conditions, you know, the things that you get thrown out out in the great British countryside.

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 You've got to make sure your tents can obviously withstand and know the, the safe limits of those.

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 Absolutely. And that's why all our tents are assessed by structural engineers.

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 They're all rated to 70 mile now, gas speeds.

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 Right.

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 But I would say, I would just backtrack on something you said earlier, which is, you know, we'd be interested to see it and let me invite you now.

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 We are always looking for ways to make us different and to be more engaged with people.

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 And so we made our headquarters in York very much a welcoming space.

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 So it's not just a yard with a bunch of trucks in it.

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 Yeah.

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 It's, it's a, it's a beautifully inviting space with a garden and where there's a canteen and there's a more of a sort of boutique atelier feel to it.

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 Please come.

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 We love to show them.

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 Two.

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 We try it.

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 Yeah.

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 Yeah.

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 And actually, we would say the same to, to all of our clients, either whether they'd look for all their perspective, we would.

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 We're very proud of what we've done.

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 Yeah.

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 We love to show people what it is that we do.

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 And it's an open house policy.

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 It's such a huge part of the budget and the day, the space that you choose to celebrate your wedding in to be able to come and view what you have.

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 It's such a wonderful thing to be able to offer people.

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 Thank you.

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 We think it's really important.

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 Yeah.

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 I think it's not possible to see the differences between tents without getting up close and personal.

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 And I would encourage everybody who is looking for a marquee for whatever the celebration is to take the time to having shortlisted a couple of companies to three companies to go and then see what those companies do.

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 And see if you can establish rapport with the individuals as well, because there's two elements to it, this product and service.

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 Yeah, yeah.

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 And I think there's no reason we can't have both to your satisfaction.

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 And the only way to find out is to invest the time to view and to get to know people.

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 It's a very tricky thing to be able to do, isn't it?

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 It's going to be a tent to know what it's going to be like.

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 It's not like going to a venue.

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 No, always there and all.

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 Yeah.

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 And as we were saying earlier for recording, for most people, they're going to be doing this once.

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 Yeah.

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 Until they're in and they've invested in the supply that they're choosing.

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 They're not going to know and they're not going to know until the day.

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 And then the day is over and it's done and they're not going to get the chance to redo.

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 So investing that time is such a crucial thing to be able to do.

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 And you're so right like that.

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 I think that's an incredible thing for our cops to be able to do.

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 If they're planning on a marquee, invest a time in going and seeing it and meeting the team.

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 Yeah, like getting to know you because there's a lot of communication between marquee players.

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 Yeah, because there's lots of logistics to think about.

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 You're doing it in people's homes.

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 They'll be site visits and things.

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 So you need to be able to get on with the team behind the actual structure as well,

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 which kind of leads on to the next point.

181
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 Yeah.

182
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 Obviously I'm assuming that sometimes you work with planners and sometimes you work directly with clients.

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 They're weddings or do you tend to work mainly with with planners?

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 I just wondered what sort of the key differences were.

185
00:14:43,345 --> 00:14:44,345
 Well, I'd say.

186
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 I'd say we do probably a bit of both.

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 So we mainly work direct with clients.

188
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 Yeah.

189
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 We do some planners.

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 I think the planner jobs tend to be the higher budget ones.

191
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 I just wanted to pick up as I said earlier, which is.

192
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 It isn't that difficult to come and see a tent because, you know, you don't have to wait for an open day.

193
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 What you can do is your marquee company should be happy to show you a tent either on a set up day.

194
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 Yeah.

195
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 Or with the permission of the clients.

196
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 Yes, yeah.

197
00:15:11,345 --> 00:15:12,345
 To the morning.

198
00:15:12,345 --> 00:15:13,345
 Yeah.

199
00:15:13,345 --> 00:15:14,345
 Before the wedding when the tent is dressed.

200
00:15:14,345 --> 00:15:15,345
 Yeah.

201
00:15:15,345 --> 00:15:16,345
 Until wonderful time to get the chance to see it.

202
00:15:16,345 --> 00:15:17,345
 And we do most of our viewings on the set.

203
00:15:17,345 --> 00:15:18,345
 Yeah.

204
00:15:18,345 --> 00:15:19,345
 Yeah.

205
00:15:19,345 --> 00:15:21,345
 With the very generous permission of the people who's.

206
00:15:21,345 --> 00:15:22,345
 Yeah.

207
00:15:22,345 --> 00:15:23,345
 And that's the honest.

208
00:15:23,345 --> 00:15:24,345
 Most of them have enjoyed that.

209
00:15:24,345 --> 00:15:25,345
 Yes.

210
00:15:25,345 --> 00:15:28,345
 So they sort of know how much they benefited from being able to do it.

211
00:15:28,345 --> 00:15:30,345
 So most people are very happy to allow it.

212
00:15:30,345 --> 00:15:35,345
 But your question was about the differences between working with planners versus a direct relationship.

213
00:15:35,345 --> 00:15:36,345
 The client.

214
00:15:36,345 --> 00:15:40,345
 I think the obvious one is that if you're working with a planner, you tend to lose the direct relationship with the client.

215
00:15:40,345 --> 00:15:41,345
 Yeah.

216
00:15:41,345 --> 00:15:42,345
 Which is a shame.

217
00:15:42,345 --> 00:15:43,345
 Yeah.

218
00:15:43,345 --> 00:15:44,345
 The only negative.

219
00:15:44,345 --> 00:15:45,345
 Yeah.

220
00:15:45,345 --> 00:15:49,345
 From our perspective, because it removes you from directly from the communication chain.

221
00:15:49,345 --> 00:15:50,345
 Yeah.

222
00:15:50,345 --> 00:15:52,345
 That's probably the only drawback.

223
00:15:52,345 --> 00:15:53,345
 Do you feel there's a way to do both?

224
00:15:53,345 --> 00:15:56,345
 Well, I think it's having a really good relationship with the planner.

225
00:15:56,345 --> 00:15:57,345
 Yeah.

226
00:15:57,345 --> 00:16:01,345
 And one way you, you know, you properly speak and make something available to the planner and vice versa.

227
00:16:01,345 --> 00:16:02,345
 Yeah.

228
00:16:02,345 --> 00:16:06,345
 And I think there's a huge benefit to clients from working with with planners.

229
00:16:06,345 --> 00:16:08,345
 And I thought a bit about this over the years.

230
00:16:08,345 --> 00:16:12,345
 And I think really for us, we would, we would put it into three categories.

231
00:16:12,345 --> 00:16:15,345
 In no particular order, I'd say it was probably creativity.

232
00:16:15,345 --> 00:16:16,345
 Yeah.

233
00:16:16,345 --> 00:16:22,345
 Because a planner will bring a degree of their own thought, which are unique.

234
00:16:22,345 --> 00:16:31,345
 Based on their experience and their, their knowledge of the available suppliers and what's going on in the, in the world, they can take.

235
00:16:31,345 --> 00:16:36,345
 The brief came to them from their clients and move it in a direction that you might not necessarily think of.

236
00:16:36,345 --> 00:16:37,345
 Yeah.

237
00:16:37,345 --> 00:16:38,345
 So, you know, we are marquee experts.

238
00:16:38,345 --> 00:16:39,345
 We're not planner experts.

239
00:16:39,345 --> 00:16:40,345
 We're not caterers.

240
00:16:40,345 --> 00:16:41,345
 We don't really care.

241
00:16:41,345 --> 00:16:42,345
 We put up the tent.

242
00:16:42,345 --> 00:16:47,345
 And so, I think there's, there's very much room for that creative input from a planner.

243
00:16:47,345 --> 00:16:49,345
 And I think good planner does that really well.

244
00:16:49,345 --> 00:16:50,345
 Yeah.

245
00:16:50,345 --> 00:16:52,345
 That's, even on its own, that's enough.

246
00:16:52,345 --> 00:16:59,345
 But then when you add into the thing, I think she's the real clincher for me is when I sometimes we speak to bride and mothers and fathers.

247
00:16:59,345 --> 00:17:04,345
 And they're going to try to do the flowers themselves or they're going to try and organize certain elements of the day.

248
00:17:04,345 --> 00:17:08,345
 And I just think to myself, you're spending a lot of money and you're probably not going to enjoy it.

249
00:17:08,345 --> 00:17:09,345
 Yeah.

250
00:17:09,345 --> 00:17:15,345
 So, you're going to be worried about the guest experience of your friends and not taking the time to actually enjoy itself.

251
00:17:15,345 --> 00:17:20,345
 So, I'd say freedom, freedom to enjoy the event that you're paying for.

252
00:17:20,345 --> 00:17:21,345
 Yeah.

253
00:17:21,345 --> 00:17:26,345
 And which is a milestone event in the family, whether it's a wedding or a birthday, whatever it is.

254
00:17:26,345 --> 00:17:27,345
 Yeah.

255
00:17:27,345 --> 00:17:30,345
 I think those people enjoy the day.

256
00:17:30,345 --> 00:17:31,345
 Yeah.

257
00:17:31,345 --> 00:17:41,345
 And I think that Anna's tend to have is a list of very trusted suppliers and they're able to introduce the right one for the occasion.

258
00:17:41,345 --> 00:17:49,345
 And I think that no one caterer or market company or bar company or band is right for every occasion.

259
00:17:49,345 --> 00:17:50,345
 Yeah.

260
00:17:50,345 --> 00:17:57,345
 What you need in your kit bag is a list of very good people who do things slightly differently.

261
00:17:57,345 --> 00:18:05,345
 So, your agents will offer, you know, a really either one curated list of people.

262
00:18:05,345 --> 00:18:10,345
 I also think adding on to that, there are certain suppliers that work well in a market.

263
00:18:10,345 --> 00:18:13,345
 And there are some suppliers that struggle in that.

264
00:18:13,345 --> 00:18:16,345
 So, it might be the world's best caterer in a venue setting.

265
00:18:16,345 --> 00:18:25,345
 But they may not have the first clue on how to build a kitchen in a tent to then supply the amazing meals that they're capable of doing.

266
00:18:25,345 --> 00:18:31,345
 And I think a planner who knows the caterer is at work for the different environment as well.

267
00:18:31,345 --> 00:18:35,345
 You might have found a caterer, you know, planning it yourself at home.

268
00:18:35,345 --> 00:18:39,345
 You found a caterer who you absolutely love and you went to a wedding at someone else's venue.

269
00:18:39,345 --> 00:18:46,345
 And you want the same caterer, but that caterer is not going to create the same thing for you in an at-home marquee that they would do as well.

270
00:18:46,345 --> 00:18:48,345
 And I think that's quite an interesting one.

271
00:18:48,345 --> 00:18:53,345
 I've even seen it with Flores, where people have got family friends who are green-fingered and they're doing the flowers.

272
00:18:53,345 --> 00:18:57,345
 And they don't even know how to best use the space and what you have in a marquee.

273
00:18:57,345 --> 00:18:59,345
 But they just think about tables.

274
00:18:59,345 --> 00:19:07,345
 They don't think about how to actually dress the marquee, you know, with things like the king poles or flower poles, which, you know, they haven't necessarily got that knowledge and weight limits.

275
00:19:07,345 --> 00:19:10,345
 And then weight limits and the practicalities of these things.

276
00:19:10,345 --> 00:19:16,345
 So, having even photographers knowing how to photograph in a marquee is quite different.

277
00:19:16,345 --> 00:19:25,345
 I've tried an example, I had one where I know that if we'd had a different photographer, the photos wouldn't have been the same, just because of the lighting and the backdrop.

278
00:19:25,345 --> 00:19:28,345
 They had to be very careful about what, you know, the particles in the distance.

279
00:19:28,345 --> 00:19:29,345
 Yeah.

280
00:19:29,345 --> 00:19:30,345
 Be very careful.

281
00:19:30,345 --> 00:19:34,345
 And to think, and it's not just photographing an venue where the image ends like at the wall.

282
00:19:34,345 --> 00:19:37,345
 They've got to also think that actually walks in the background.

283
00:19:37,345 --> 00:19:38,345
 Is it the catering tent?

284
00:19:38,345 --> 00:19:45,345
 So, I think it comes down to also like bands, even knowing that they power work in a marquee.

285
00:19:45,345 --> 00:19:46,345
 It's really important.

286
00:19:46,345 --> 00:19:50,345
 And I've seen it before when I started doing coordination.

287
00:19:50,345 --> 00:19:53,345
 So, a couple of the plan there were things and I came in to run them.

288
00:19:53,345 --> 00:19:55,345
 And they've got caterers who've never worked in a marquee.

289
00:19:55,345 --> 00:20:00,345
 And you just, they don't know how to cook slightly sloping.

290
00:20:00,345 --> 00:20:02,345
 You know, in the back garden, in the field.

291
00:20:02,345 --> 00:20:06,345
 And they just can't think of, you know, what they haven't thought about rubbish because they're not in the, you know,

292
00:20:06,345 --> 00:20:10,345
 there's lots to think about practically with the marquee that you need to have the right team.

293
00:20:10,345 --> 00:20:11,345
 Yeah, absolutely right.

294
00:20:11,345 --> 00:20:14,345
 And we're forever admiring of the supplies we've worked with.

295
00:20:14,345 --> 00:20:15,345
 And the caterers have a tough job.

296
00:20:15,345 --> 00:20:16,345
 Yeah.

297
00:20:16,345 --> 00:20:19,345
 And how they manage to produce the quality of food in a field.

298
00:20:19,345 --> 00:20:20,345
 Yeah.

299
00:20:20,345 --> 00:20:21,345
 They really do, do they?

300
00:20:21,345 --> 00:20:23,345
 Yeah, it is wonderful to see.

301
00:20:23,345 --> 00:20:29,345
 And I love, when you get a really good photographer, they won't take a picture that's got something wrong in it.

302
00:20:29,345 --> 00:20:31,345
 So, they'll spot the shrug with the ice in it.

303
00:20:31,345 --> 00:20:32,345
 Yeah.

304
00:20:32,345 --> 00:20:37,345
 That's in the photo and they won't take the either not take the picture from that position or they'll go and move.

305
00:20:37,345 --> 00:20:38,345
 Yes, yes.

306
00:20:38,345 --> 00:20:45,345
 So, if they're to showing a picture of the before when all the tables are lined up, if there's a chair that's like, yeah, they'll put it straight.

307
00:20:45,345 --> 00:20:46,345
 You know what I mean?

308
00:20:46,345 --> 00:20:47,345
 So.

309
00:20:47,345 --> 00:20:49,345
 What do you mean there's a chair that's like.

310
00:20:49,345 --> 00:20:50,345
 Yeah, I know.

311
00:20:50,345 --> 00:20:51,345
 There are.

312
00:20:51,345 --> 00:20:52,345
 Well, clearly then.

313
00:20:52,345 --> 00:20:53,345
 Yeah.

314
00:20:55,345 --> 00:21:02,345
 You don't also, this is just about ever being a venue sometimes like helping other people fire extinguishers and fire exit fire.

315
00:21:02,345 --> 00:21:08,345
 Like in a market, you don't know if you fire extinguishers or fire exit signs like behind the top table or.

316
00:21:08,345 --> 00:21:12,345
 Also things like positioning the cake in the right place in the market.

317
00:21:12,345 --> 00:21:13,345
 You know, people don't do that.

318
00:21:13,345 --> 00:21:14,345
 They don't frame it nicely.

319
00:21:14,345 --> 00:21:15,345
 Yeah.

320
00:21:15,345 --> 00:21:17,345
 These sort of things you need to think about.

321
00:21:17,345 --> 00:21:18,345
 I hear cake and I start sweating.

322
00:21:18,345 --> 00:21:19,345
 We want to say.

323
00:21:19,345 --> 00:21:26,345
 I mean, we offer an onsite on the day services called Will do.

324
00:21:26,345 --> 00:21:33,345
 And I was once at a wedding and the mother of the bride asked me if I would carry the cake.

325
00:21:33,345 --> 00:21:34,345
 Oh, I'm sure.

326
00:21:34,345 --> 00:21:37,345
 So I luckily I had a one of my colleagues with me.

327
00:21:37,345 --> 00:21:38,345
 But we care.

328
00:21:38,345 --> 00:21:40,345
 And we said yes, of course, because we'll do anything.

329
00:21:40,345 --> 00:21:41,345
 It's just legal.

330
00:21:41,345 --> 00:21:42,345
 Yeah.

331
00:21:42,345 --> 00:21:45,345
 And well, we've had to carry the cake from the house to the marquee.

332
00:21:45,345 --> 00:21:46,345
 It was about 100 meters.

333
00:21:46,345 --> 00:21:49,345
 And the cake was bigger than on my house.

334
00:21:49,345 --> 00:21:50,345
 It was.

335
00:21:50,345 --> 00:21:53,345
 So it's up to us with our arms underneath the ball.

336
00:21:53,345 --> 00:21:54,345
 The pressure.

337
00:21:54,345 --> 00:21:55,345
 Oh my gosh.

338
00:21:55,345 --> 00:21:56,345
 I hate moving cakes.

339
00:21:56,345 --> 00:21:57,345
 Up and down over gravel.

340
00:21:57,345 --> 00:21:58,345
 Up steps.

341
00:21:58,345 --> 00:21:59,345
 You did it, though.

342
00:21:59,345 --> 00:22:00,345
 We did it.

343
00:22:00,345 --> 00:22:01,345
 We didn't drop the cake.

344
00:22:01,345 --> 00:22:02,345
 Well done.

345
00:22:02,345 --> 00:22:03,345
 Yeah, that is.

346
00:22:03,345 --> 00:22:04,345
 Yeah.

347
00:22:04,345 --> 00:22:05,345
 Trying the caterers to move.

348
00:22:05,345 --> 00:22:06,345
 Yeah.

349
00:22:06,345 --> 00:22:07,345
 No.

350
00:22:07,345 --> 00:22:09,345
 I was about to get a very strong bar team.

351
00:22:09,345 --> 00:22:10,345
 Okay.

352
00:22:10,345 --> 00:22:11,345
 Yeah.

353
00:22:11,345 --> 00:22:12,345
 Oh.

354
00:22:12,345 --> 00:22:15,345
 Well, I just feel if you're working with a planner or with a client.

355
00:22:15,345 --> 00:22:17,345
 Talk us through process.

356
00:22:17,345 --> 00:22:21,345
 Like what can someone expect when they come to Wells from the off?

357
00:22:21,345 --> 00:22:26,345
 Well, I'd like to think that what they can expect is friendly, honest, informed advice.

358
00:22:26,345 --> 00:22:27,345
 Mm hmm.

359
00:22:27,345 --> 00:22:31,345
 Throughout that should be for everyone because you know, Wells was found on two principles.

360
00:22:31,345 --> 00:22:34,345
 It was had the best sense in the world and been asked to everyone.

361
00:22:34,345 --> 00:22:35,345
 Yeah.

362
00:22:35,345 --> 00:22:36,345
 So.

363
00:22:36,345 --> 00:22:37,345
 Yeah.

364
00:22:37,345 --> 00:22:38,345
 It's pretty simple.

365
00:22:38,345 --> 00:22:39,345
 Yeah.

366
00:22:39,345 --> 00:22:40,345
 It's simple.

367
00:22:40,345 --> 00:22:44,345
 So every inquiry that comes in will be treated the same big or small.

368
00:22:44,345 --> 00:22:48,345
 I mean, traditionally, people used to inquire one of two ways, which are the email or telephone.

369
00:22:48,345 --> 00:22:51,345
 And now it's a, you know, they're coming at you in different directions.

370
00:22:51,345 --> 00:22:56,345
 So Instagram or DMs or it doesn't really matter how the inquiry comes in.

371
00:22:56,345 --> 00:22:59,345
 There's always an amount of information that comes.

372
00:22:59,345 --> 00:23:03,345
 And sometimes it's enough to start off the process straight away.

373
00:23:03,345 --> 00:23:08,345
 But typically we prefer to have a face to face or probably tell a phone conversation initially.

374
00:23:08,345 --> 00:23:13,345
 To find out a little bit about the client and what their hopes and aspirations are.

375
00:23:13,345 --> 00:23:15,345
 And their plans and their preferences.

376
00:23:15,345 --> 00:23:21,345
 And to use that information to shape something which is specific to the client and to the, to the occasion that they're planning.

377
00:23:21,345 --> 00:23:23,345
 And where they're planning it.

378
00:23:23,345 --> 00:23:24,345
 Yeah.

379
00:23:24,345 --> 00:23:26,345
 A lot of people just want.

380
00:23:26,345 --> 00:23:27,345
 How much is it for a 10?

381
00:23:27,345 --> 00:23:28,345
 Yeah.

382
00:23:28,345 --> 00:23:30,345
 And you know, you can give, you can give that answer.

383
00:23:30,345 --> 00:23:34,345
 It will be very approximate and it will be, you know, broad brushing within a band.

384
00:23:34,345 --> 00:23:35,345
 And we do do that.

385
00:23:35,345 --> 00:23:36,345
 Yeah.

386
00:23:36,345 --> 00:23:38,345
 I just want to just tell me what it is.

387
00:23:38,345 --> 00:23:39,345
 It's not a secret.

388
00:23:39,345 --> 00:23:47,345
 We will tell people that we prefer to be more consultative about it and to, and to shape something which is specific to the individual.

389
00:23:47,345 --> 00:23:49,345
 So that process is a phone call.

390
00:23:49,345 --> 00:23:56,345
 It's a, probably a follow up using a first pass of a quotation with a, with a 3D model.

391
00:23:56,345 --> 00:23:59,345
 And with other 3D models are really important, but they come into their own.

392
00:23:59,345 --> 00:24:02,345
 Because they give people the opportunity to visualize the space.

393
00:24:02,345 --> 00:24:08,345
 Yes, which I think is so key when, when, you know, if you've got someone who has no creative eye, which does happen.

394
00:24:08,345 --> 00:24:09,345
 Yes.

395
00:24:09,345 --> 00:24:14,345
 For them to be able to walk in and see what the marquee is going to be like is such a wonderful thing to be able to do.

396
00:24:14,345 --> 00:24:15,345
 Yeah.

397
00:24:15,345 --> 00:24:16,345
 People can't visualize things.

398
00:24:16,345 --> 00:24:17,345
 Right.

399
00:24:17,345 --> 00:24:22,345
 And if they've not had a marquee wedding or even the parents of the couple sometimes they've not been to marquee vents.

400
00:24:22,345 --> 00:24:25,345
 It's, you know, like, sort of a frame tent in a field kind of.

401
00:24:25,345 --> 00:24:26,345
 With the circus.

402
00:24:26,345 --> 00:24:32,345
 Like in a box.

403
00:24:32,345 --> 00:24:33,345
 Yeah.

404
00:24:33,345 --> 00:24:34,345
 Exactly.

405
00:24:34,345 --> 00:24:36,345
 And we also can put it on Google Earth, can't we?

406
00:24:36,345 --> 00:24:37,345
 Yeah.

407
00:24:37,345 --> 00:24:40,345
 So they can actually see where it'll sit in the garden, which is also very helpful.

408
00:24:40,345 --> 00:24:41,345
 Yeah.

409
00:24:41,345 --> 00:24:42,345
 Yes.

410
00:24:42,345 --> 00:24:45,345
 I think if we're honest with ourselves, you know,

411
00:24:45,345 --> 00:24:50,345
 I imagine when you go to, when you buy a house, you go and see the state agent, they say it's 4,000 or 20,000 square feet.

412
00:24:50,345 --> 00:24:51,345
 I mean, what does that mean?

413
00:24:51,345 --> 00:24:52,345
 Yeah, I know.

414
00:24:52,345 --> 00:24:53,345
 Absolutely nothing.

415
00:24:53,345 --> 00:24:59,345
 So try very hard not to use language, which is opaque or, you know, using.

416
00:24:59,345 --> 00:25:00,345
 Yeah.

417
00:25:00,345 --> 00:25:01,345
 Yeah.

418
00:25:01,345 --> 00:25:05,345
 Because what is the point in doing that when he just makes the person you're speaking to feel confused?

419
00:25:05,345 --> 00:25:06,345
 Yes.

420
00:25:06,345 --> 00:25:09,345
 That's the exact opposite of what we're trying to achieve.

421
00:25:09,345 --> 00:25:10,345
 We're trying to communicate effectively.

422
00:25:10,345 --> 00:25:11,345
 Yeah.

423
00:25:11,345 --> 00:25:14,345
 So we don't talk in square meterages and that sort of thing.

424
00:25:14,345 --> 00:25:19,345
 And what the 3D does is it brings a photograph, which is just a snapshot to give you a feel.

425
00:25:19,345 --> 00:25:26,345
 It gives you the opportunity to actually plan the space because good 3D model will incorporate sort of a bird's eye view.

426
00:25:26,345 --> 00:25:27,345
 Yeah.

427
00:25:27,345 --> 00:25:32,345
 And it will should also give you the ability to walk through the tent and move it around.

428
00:25:32,345 --> 00:25:34,345
 So you at ground level.

429
00:25:34,345 --> 00:25:35,345
 Yeah.

430
00:25:35,345 --> 00:25:43,345
 And then, you know, ask, for example, what says the facility to remove the lid on the tent and to spin it so that you can see it from every angle above from the side.

431
00:25:43,345 --> 00:25:48,345
 You know, of the whole lot and I think that you cannot overestimate the importance of that.

432
00:25:48,345 --> 00:25:53,345
 And if you think if you if you have that and you then go and see a tent, you give yourself the best.

433
00:25:53,345 --> 00:25:56,345
 It's a little opportunity or knowing how the space is going to work.

434
00:25:56,345 --> 00:25:57,345
 Yes.

435
00:25:57,345 --> 00:25:59,345
 Rather than just marking out with big tape measure on the floor.

436
00:25:59,345 --> 00:26:06,345
 Sometimes I find, you know, when you build a house on the ground up and it starts up and you're like, how am I going to fit everything in this small space?

437
00:26:06,345 --> 00:26:11,345
 Because sometimes it looks really small and then suddenly it looks enormous and then suddenly it looks too small again.

438
00:26:11,345 --> 00:26:17,345
 You know, the table is going to go, but having that 3D visualization in your own space as well.

439
00:26:17,345 --> 00:26:21,345
 It's not just here's a tent that we've prepared earlier, sort of thing.

440
00:26:21,345 --> 00:26:24,345
 So here's how yours will look in your own space.

441
00:26:24,345 --> 00:26:27,345
 And is that before people have booked you?

442
00:26:27,345 --> 00:26:30,345
 Is that something that happens sort of once people have decided to go ahead?

443
00:26:30,345 --> 00:26:31,345
 It could be either.

444
00:26:31,345 --> 00:26:32,345
 It sort of depends on the time of the year.

445
00:26:32,345 --> 00:26:34,345
 I mean, a lot of our clients are in London.

446
00:26:34,345 --> 00:26:35,345
 Yeah.

447
00:26:35,345 --> 00:26:38,345
 And not necessarily able to travel out to the countryside.

448
00:26:38,345 --> 00:26:42,345
 We do operate in the South and in London, but it's a lot, it's client-led basically.

449
00:26:42,345 --> 00:26:43,345
 Yeah.

450
00:26:43,345 --> 00:26:46,345
 What's their time to work and they get to where they've got a tent up at the time?

451
00:26:46,345 --> 00:26:53,345
 But I think, you know, one of the things we've not talked about actually, but what we would hope is from the point that we see the inquiry.

452
00:26:53,345 --> 00:26:57,345
 And as we go through this journey of talking about what the requirements are on providing information.

453
00:26:57,345 --> 00:27:00,345
 What we're hoping to do is to build trust.

454
00:27:00,345 --> 00:27:07,345
 Because the more I can't trust you, the better you can meet their expectations and understand what it is.

455
00:27:07,345 --> 00:27:09,345
 That they're trying to achieve.

456
00:27:09,345 --> 00:27:13,345
 And I think we can develop that rapport and earn that respect.

457
00:27:13,345 --> 00:27:15,345
 Then we will do a better job.

458
00:27:15,345 --> 00:27:16,345
 Yeah.

459
00:27:16,345 --> 00:27:22,345
 So once I've had the quotation, assuming that the client has booked the most important thing to say after that is that we work completely flexible.

460
00:27:22,345 --> 00:27:28,345
 Because I think there's a huge reticence amongst clients to commit themselves to paying a deposit.

461
00:27:28,345 --> 00:27:35,345
 And we think it's because they feel as though once they've done that, they're trapped into what says on the piece of paper.

462
00:27:35,345 --> 00:27:36,345
 Yeah.

463
00:27:36,345 --> 00:27:38,345
 So we don't refer to things as a contract.

464
00:27:38,345 --> 00:27:41,345
 We try to talk in terms of your booking.

465
00:27:41,345 --> 00:27:43,345
 We allow people to change everything.

466
00:27:43,345 --> 00:27:44,345
 Yeah.

467
00:27:44,345 --> 00:27:46,345
 Anything on the booking without penalty.

468
00:27:46,345 --> 00:27:52,345
 And because we make the sense, because we've got a huge stock and because the tents are modular, we could have bought downsized attempts.

469
00:27:52,345 --> 00:27:54,345
 According to the occasion, people guess this change.

470
00:27:54,345 --> 00:27:55,345
 Yes, yes.

471
00:27:55,345 --> 00:27:56,345
 The circumstances change.

472
00:27:56,345 --> 00:27:58,345
 And so we need to change with those.

473
00:27:58,345 --> 00:28:04,345
 We like to say that people get what they need and what they want, rather than necessarily what they first looks.

474
00:28:04,345 --> 00:28:05,345
 Yes.

475
00:28:05,345 --> 00:28:08,345
 I think that probably takes you through to the point where it's delivery.

476
00:28:08,345 --> 00:28:09,345
 Yeah.

477
00:28:09,345 --> 00:28:13,345
 There's an awful lot of communication from the point of booking to delivery.

478
00:28:13,345 --> 00:28:16,345
 But it tends to be we've got more or less people.

479
00:28:16,345 --> 00:28:19,345
 I'm thinking about adding this or I don't need that anymore.

480
00:28:19,345 --> 00:28:22,345
 It sort of tweaks to tweak to tweak with those.

481
00:28:22,345 --> 00:28:25,345
 What can people add on or what are the extras?

482
00:28:25,345 --> 00:28:26,345
 In terms of upgrade.

483
00:28:26,345 --> 00:28:27,345
 Yeah.

484
00:28:27,345 --> 00:28:31,345
 I would say probably the biggest luxury is time and space.

485
00:28:31,345 --> 00:28:34,345
 If you have time to enjoy what you've created, then that's great.

486
00:28:34,345 --> 00:28:36,345
 If you've got the space to accommodate people.

487
00:28:36,345 --> 00:28:38,345
 And all of the things that you want to have inside a tent.

488
00:28:38,345 --> 00:28:39,345
 Yeah.

489
00:28:39,345 --> 00:28:41,345
 Then I have probably the biggest upgrade space.

490
00:28:41,345 --> 00:28:42,345
 Yeah.

491
00:28:42,345 --> 00:28:46,345
 So, you know, you might want, for example, to include chill out area around the dance floor, around the bar.

492
00:28:46,345 --> 00:28:47,345
 Sorry.

493
00:28:47,345 --> 00:28:48,345
 And that needs more space.

494
00:28:48,345 --> 00:28:49,345
 Yeah.

495
00:28:49,345 --> 00:28:52,345
 So that is not necessarily something you would consider booking from the off.

496
00:28:52,345 --> 00:28:53,345
 Yeah.

497
00:28:53,345 --> 00:28:54,345
 But which you can, you can add.

498
00:28:54,345 --> 00:28:57,345
 And I think, you know, from a purely practical point of view.

499
00:28:57,345 --> 00:29:00,345
 But also, it's not the dress, but it's also beautiful.

500
00:29:00,345 --> 00:29:06,345
 I would say one of the most popular additions that people put in later is a portico, which is a covered walkway.

501
00:29:06,345 --> 00:29:07,345
 Yeah.

502
00:29:07,345 --> 00:29:08,345
 Entrance to the tent.

503
00:29:08,345 --> 00:29:12,345
 And I think that they're very useful because they're great to hang flowers on.

504
00:29:12,345 --> 00:29:13,345
 They frame the entrance.

505
00:29:13,345 --> 00:29:14,345
 They create shelter.

506
00:29:14,345 --> 00:29:16,345
 They stop them being a bottle and that can.

507
00:29:16,345 --> 00:29:17,345
 Yeah.

508
00:29:17,345 --> 00:29:18,345
 And framing that entrance.

509
00:29:18,345 --> 00:29:19,345
 Yeah.

510
00:29:19,345 --> 00:29:21,345
 Because most tents, you can open anywhere.

511
00:29:21,345 --> 00:29:22,345
 Yeah.

512
00:29:22,345 --> 00:29:28,345
 Actually space that feels like an entrance and that grandeur that you get of when you're walking in this certain location.

513
00:29:28,345 --> 00:29:32,345
 And the wild fact that you get walking into that space is so.

514
00:29:32,345 --> 00:29:35,345
 Hey, it's like we're going to come in drips and drafts that you'll have.

515
00:29:35,345 --> 00:29:36,345
 Oh, yeah, I know.

516
00:29:36,345 --> 00:29:41,345
 I'm just going to knit round this guy over in here and it kind of loses the impact as well, because you want.

517
00:29:41,345 --> 00:29:44,345
 You plan your marketing design it with people are walking here.

518
00:29:44,345 --> 00:29:46,345
 There's like a nice space that they can see.

519
00:29:46,345 --> 00:29:51,345
 You know, you put the table numbers names so that people can see them and then they come in round the sides and things.

520
00:29:51,345 --> 00:29:55,345
 And I think having portico entrance really helps guide the guests.

521
00:29:55,345 --> 00:29:57,345
 Yeah, walkway helps with that as well.

522
00:29:57,345 --> 00:29:58,345
 Yes.

523
00:29:58,345 --> 00:29:59,345
 Yeah, that's doing it.

524
00:29:59,345 --> 00:30:00,345
 Yeah, something like that.

525
00:30:00,345 --> 00:30:03,345
 It's like you watch nearly on the day.

526
00:30:03,345 --> 00:30:09,345
 Thinking of one recently where it was coming in all angles and coming from the toilet's round of art.

527
00:30:09,345 --> 00:30:10,345
 Yeah, you try.

528
00:30:10,345 --> 00:30:15,345
 I don't think that's one of the things that a planner brings is the ability to structure the day.

529
00:30:15,345 --> 00:30:16,345
 Structure the way the space is used.

530
00:30:16,345 --> 00:30:17,345
 Yes.

531
00:30:17,345 --> 00:30:23,345
 So I mean, you know, one of the simplest and most effective methods, as you will know, is to let the grass grow in their mouth path.

532
00:30:23,345 --> 00:30:24,345
 Yeah, no, yeah.

533
00:30:24,345 --> 00:30:31,345
 And what happens is I think that guests are not deliberately being awkward by going in the direction you didn't want them to go.

534
00:30:31,345 --> 00:30:33,345
 It's because it's not clearly enough signals.

535
00:30:33,345 --> 00:30:34,345
 Yes.

536
00:30:34,345 --> 00:30:40,345
 And I think that the more you can do to make it obvious what it is that people are supposed to do, the more likely they're going to do it.

537
00:30:40,345 --> 00:30:46,345
 And they're happy they'll be as well because it removes all the doubt from their minds. I can see where I'm supposed to go.

538
00:30:40,345 --> 00:30:40,345
 Yeah, yeah.

539
00:30:46,345 --> 00:30:47,345
 I can see that I'm supposed to have a room there.

540
00:30:47,345 --> 00:30:48,345
 That's the path.

541
00:30:48,345 --> 00:30:49,345
 I'm good.

542
00:30:49,345 --> 00:30:50,345
 I'm off I go.

543
00:30:50,345 --> 00:30:51,345
 I think you're right.

544
00:30:51,345 --> 00:30:53,345
 People need to have that understanding of how things are meant to go.

545
00:30:53,345 --> 00:30:55,345
 And I think we're doing so many times.

546
00:30:55,345 --> 00:30:58,345
 People are a bit funny because they're kind of out of control.

547
00:30:58,345 --> 00:31:01,345
 They don't necessarily know when they're eating what they have and when.

548
00:31:01,345 --> 00:31:04,345
 And I think having, I mean, I'm not quite a fat.

549
00:31:04,345 --> 00:31:06,345
 I don't really like order of the day.

550
00:31:06,345 --> 00:31:07,345
 No, no, no, no.

551
00:31:07,345 --> 00:31:10,345
 We've got, oh, we're meant to be doing stealing.

552
00:31:10,345 --> 00:31:13,345
 Yeah, mostly people know generally how a wedding flows.

553
00:31:13,345 --> 00:31:18,345
 But I think these subtle signs, as you say, to show people easily, like how it's known where they're meant to go.

554
00:31:18,345 --> 00:31:20,345
 It really helped calm people's nerves.

555
00:31:20,345 --> 00:31:23,345
 They're probably not consciously thinking down the subconsciously.

556
00:31:23,345 --> 00:31:25,345
 You like against experience as well.

557
00:31:25,345 --> 00:31:30,345
 Yeah, I think it really helps to just improve that guest experience because they understand.

558
00:31:30,345 --> 00:31:32,345
 Yeah, no, you're not being obvious about it.

559
00:31:32,345 --> 00:31:35,345
 And it helps you get them to the right place at the right time.

560
00:31:35,345 --> 00:31:37,345
 It also helps to hold them in the right place.

561
00:31:37,345 --> 00:31:38,345
 Yeah.

562
00:31:38,345 --> 00:31:41,345
 So if you're having a marquee, regardless of whether it's at home or at home,

563
00:31:41,345 --> 00:31:44,345
 then you are probably doing it because you're someone who enjoys the outside.

564
00:31:44,345 --> 00:31:45,345
 Yeah.

565
00:31:45,345 --> 00:31:50,345
 And you want this sort of quintessential riftish summer occasion.

566
00:31:50,345 --> 00:31:52,345
 And a good part of that is the outside.

567
00:31:52,345 --> 00:31:57,345
 So unless it's raining, unless it is sometimes it does, but very rarely all day.

568
00:31:57,345 --> 00:31:58,345
 Yeah.

569
00:31:58,345 --> 00:32:00,345
 What you want to be able to do is to use the outside.

570
00:32:00,345 --> 00:32:04,345
 And what you also need to do at the same time is to consider how you stop all your guests from disappearing off.

571
00:32:04,345 --> 00:32:05,345
 Yes.

572
00:32:05,345 --> 00:32:08,345
 And so you don't need to build a fence and hold them in.

573
00:32:08,345 --> 00:32:10,345
 But what you can do is you can put up some lighting.

574
00:32:10,345 --> 00:32:11,345
 Lighting.

575
00:32:11,345 --> 00:32:16,345
 Which is a, it's not a physical barrier, but it's a, it's an emotional barrier.

576
00:32:16,345 --> 00:32:22,345
 It sort of holds people within the space that you, you want them to stay within.

577
00:32:22,345 --> 00:32:25,345
 So that you can, you know, to the access range of the, the bar.

578
00:32:25,345 --> 00:32:26,345
 Yeah.

579
00:32:26,345 --> 00:32:27,345
 Or the counterpays.

580
00:32:27,345 --> 00:32:28,345
 Yeah.

581
00:32:28,345 --> 00:32:29,345
 Yeah.

582
00:32:29,345 --> 00:32:30,345
 I think that we've talked actually.

583
00:32:30,345 --> 00:32:36,345
 We've talked a lot about how you can use lighting to help guide your guests throughout the day and change the feel of the market around the day.

584
00:32:36,345 --> 00:32:38,345
 So you can really use lighting.

585
00:32:38,345 --> 00:32:39,345
 Yeah.

586
00:32:39,345 --> 00:32:46,345
 And it's, we were saying it's underrated and obviously it's a really cost effective way because it's not something that's going to go to waste.

587
00:32:46,345 --> 00:32:48,345
 It's something, you know, you hire in and it's really simple.

588
00:32:48,345 --> 00:32:52,345
 It's really simple way to change moods and guide people where you need them to go.

589
00:32:52,345 --> 00:32:57,345
 We will say that the two most important decorative elements of the tent on the flowers and the lights.

590
00:32:57,345 --> 00:32:58,345
 Yeah.

591
00:32:58,345 --> 00:33:02,345
 Of course, the flowers have the most impact, I think, during the day.

592
00:33:02,345 --> 00:33:03,345
 Yes.

593
00:33:03,345 --> 00:33:10,345
 And then although the lights are impactful, even in broad daylight, they become, they're coming to them more and more if the light starts to drop.

594
00:33:10,345 --> 00:33:11,345
 And they're very, very important.

595
00:33:11,345 --> 00:33:16,345
 I think that one of the things that I will worry is if people use hard lights.

596
00:33:16,345 --> 00:33:20,345
 And then, you know, sort of that neon pink, the electric blue in it.

597
00:33:20,345 --> 00:33:22,345
 It's not right in my opinion.

598
00:33:22,345 --> 00:33:23,345
 Yeah.

599
00:33:23,345 --> 00:33:28,345
 And in the sense, it needs to be a softer, more gentle approach. And I think that's organic.

600
00:33:28,345 --> 00:33:29,345
 Yeah.

601
00:33:29,345 --> 00:33:32,345
 Yeah. I think it also complements the surroundings as opposed to clashing with them.

602
00:33:32,345 --> 00:33:33,345
 Yes.

603
00:33:33,345 --> 00:33:41,345
 I was also going to ask you about flooring because flooring is something that I think people don't necessarily think about practically always.

604
00:33:41,345 --> 00:33:50,345
 And also aesthetically, if they, you know, they want this image of a wedding and then they put meeting in that changes obviously the whole vibe of the day.

605
00:33:50,345 --> 00:33:54,345
 So what sort of options do people have with flooring?

606
00:33:54,345 --> 00:33:57,345
 I'll start out by saying something is probably a bit unpopular.

607
00:33:57,345 --> 00:33:59,345
 I think the tents look amazing on grass.

608
00:33:59,345 --> 00:34:00,345
 Yeah.

609
00:34:00,345 --> 00:34:01,345
 I love it.

610
00:34:01,345 --> 00:34:04,345
 It's so, you're in your garden.

611
00:34:04,345 --> 00:34:06,345
 You think it looks better than me?

612
00:34:06,345 --> 00:34:07,345
 Yes.

613
00:34:07,345 --> 00:34:12,345
 I think it's one extreme or the other you can go for the polished hard floor with a carpet or grass.

614
00:34:12,345 --> 00:34:13,345
 I agree with you.

615
00:34:13,345 --> 00:34:19,345
 When I look at the photographs of America, it's a much more popular option there to not floor the tent.

616
00:34:19,345 --> 00:34:20,345
 I don't know why that is.

617
00:34:20,345 --> 00:34:21,345
 Do you think it's weather though?

618
00:34:21,345 --> 00:34:22,345
 Wow.

619
00:34:22,345 --> 00:34:29,345
 Before the tents go up in a harder, harder ground essentially because obviously sometimes chairs think.

620
00:34:29,345 --> 00:34:30,345
 Yeah.

621
00:34:30,345 --> 00:34:37,345
 I mean, I think if the ground is like that, then you probably shouldn't risk having a grass because having grass, you need to put a flooring.

622
00:34:37,345 --> 00:34:42,345
 I mean, I'm talking about when the ground is good enough to allow you to do it, which is basically a lovely flat lawn.

623
00:34:42,345 --> 00:34:43,345
 Yes.

624
00:34:43,345 --> 00:34:44,345
 Not a field.

625
00:34:44,345 --> 00:34:45,345
 Yeah.

626
00:34:45,345 --> 00:34:49,345
 Well, you can turn a field into a lawn point is you need to pick your pick location.

627
00:34:49,345 --> 00:34:50,345
 Absolutely.

628
00:34:50,345 --> 00:34:54,345
 If you're lucky enough to have that location, then it's something I think people should consider more.

629
00:34:54,345 --> 00:34:55,345
 It's much cheaper.

630
00:34:55,345 --> 00:34:59,345
 And I think it has a look which is very beautiful and naturalistic.

631
00:34:59,345 --> 00:35:03,345
 I have to say I'm on a losing battle with this because almost no one agrees with me.

632
00:35:03,345 --> 00:35:06,345
 I think it's because it's too informal.

633
00:35:06,345 --> 00:35:08,345
 People feel like it's an informal option.

634
00:35:08,345 --> 00:35:11,345
 It's too informal, though.

635
00:35:11,345 --> 00:35:13,345
 It does it like it can still feel very formal.

636
00:35:13,345 --> 00:35:21,345
 If you decorate the tables well enough, the other thing I think that's nice about doing that is you're taking away a beige element.

637
00:35:21,345 --> 00:35:22,345
 Yeah.

638
00:35:22,345 --> 00:35:23,345
 Markies can be.

639
00:35:23,345 --> 00:35:28,345
 They have a lot of cream, a lot of white, a lot of neutral colors.

640
00:35:28,345 --> 00:35:32,345
 And that grass, that green just changes the lid.

641
00:35:32,345 --> 00:35:35,345
 It warms up the whole space.

642
00:35:35,345 --> 00:35:38,345
 I think it does the better than that thing.

643
00:35:38,345 --> 00:35:41,345
 People also know what to expect with grass as well.

644
00:35:41,345 --> 00:35:44,345
 Whereas with matting, you are literally putting down over the grass.

645
00:35:44,345 --> 00:35:48,345
 You still have all the undulation, you have small little potholes and stuff and things like that.

646
00:35:48,345 --> 00:35:51,345
 Whereas when it's actually on grass, you can see it.

647
00:35:51,345 --> 00:35:52,345
 Yeah, it's a little bit stunning.

648
00:35:52,345 --> 00:35:55,345
 Whereas people are feeling feel that matting.

649
00:35:55,345 --> 00:35:57,345
 I've seen chairs disappear in like a matting hole.

650
00:35:57,345 --> 00:35:58,345
 Yeah.

651
00:35:58,345 --> 00:36:01,345
 There are people trip because the matting looks level and then you step on it.

652
00:36:01,345 --> 00:36:02,345
 It's not there.

653
00:36:02,345 --> 00:36:06,345
 But then on the other end of the spectrum, you've got the ability to hardflops.

654
00:36:06,345 --> 00:36:07,345
 We do.

655
00:36:07,345 --> 00:36:08,345
 Thank you.

656
00:36:08,345 --> 00:36:09,345
 We'd like to talk about that.

657
00:36:09,345 --> 00:36:10,345
 I want to just stick on something.

658
00:36:10,345 --> 00:36:13,345
 You know, you talk about a little bit about the beige and the creams.

659
00:36:13,345 --> 00:36:16,345
 So interestingly, it's not well known, but white.

660
00:36:16,345 --> 00:36:18,345
 You'd think it would be one of the worst colors for dirt.

661
00:36:18,345 --> 00:36:19,345
 It's not, actually.

662
00:36:19,345 --> 00:36:21,345
 You know, a black tent will show the dirt.

663
00:36:21,345 --> 00:36:22,345
 Yes, dirt.

664
00:36:22,345 --> 00:36:23,345
 Yeah.

665
00:36:23,345 --> 00:36:24,345
 I don't know why, but it's true.

666
00:36:24,345 --> 00:36:25,345
 It's like dark carpet.

667
00:36:25,345 --> 00:36:27,345
 It's a black mark.

668
00:36:27,345 --> 00:36:28,345
 It's a prevalent graphic.

669
00:36:28,345 --> 00:36:34,345
 I had a marquee last year and they split the day completely.

670
00:36:34,345 --> 00:36:36,345
 So they have far fewer guests in the day.

671
00:36:36,345 --> 00:36:37,345
 So we did a dining tent.

672
00:36:37,345 --> 00:36:40,345
 We had a walkway through the evening tent, which we did.

673
00:36:40,345 --> 00:36:43,345
 Blackout lining, blackout ceiling, black carpet.

674
00:36:43,345 --> 00:36:47,345
 I think I must have hoved that carpet in the day about five times.

675
00:36:47,345 --> 00:36:50,345
 Because it just shows everything.

676
00:36:50,345 --> 00:36:52,345
 Every tiny little mark.

677
00:36:52,345 --> 00:36:54,345
 They're also tripping their podiums as well.

678
00:36:54,345 --> 00:36:55,345
 Oh, yeah.

679
00:36:55,345 --> 00:36:56,345
 Yeah.

680
00:36:56,345 --> 00:36:57,345
 Yeah.

681
00:36:57,345 --> 00:36:58,345
 Yeah.

682
00:36:58,345 --> 00:36:59,345
 That's right.

683
00:36:59,345 --> 00:37:01,345
 I think it's black actually shows more.

684
00:37:01,345 --> 00:37:02,345
 It does.

685
00:37:02,345 --> 00:37:03,345
 Yeah.

686
00:37:03,345 --> 00:37:04,345
 I think it's important.

687
00:37:04,345 --> 00:37:05,345
 I mean, black has its place.

688
00:37:05,345 --> 00:37:07,345
 And I think it's important, for example, the carpet at the stage.

689
00:37:07,345 --> 00:37:08,345
 Yeah.

690
00:37:08,345 --> 00:37:09,345
 Otherwise, you know, it looks a bit unfinished.

691
00:37:09,345 --> 00:37:10,345
 Yes.

692
00:37:10,345 --> 00:37:13,345
 You know, we've been fortunate to work with some really great driven companies.

693
00:37:13,345 --> 00:37:14,345
 And they can.

694
00:37:14,345 --> 00:37:18,345
 They can take a white space, which has it, I think, has its own beauty.

695
00:37:18,345 --> 00:37:19,345
 Yes.

696
00:37:19,345 --> 00:37:25,345
 Sort of the lofty height of the canopy is a lovely space to decorate.

697
00:37:25,345 --> 00:37:30,345
 Basically, it's a lovely space just to have that light airy feel above your head.

698
00:37:30,345 --> 00:37:34,345
 But if you want to introduce color, the reaping company is a great way of doing it.

699
00:37:34,345 --> 00:37:35,345
 Yeah.

700
00:37:35,345 --> 00:37:38,345
 And if you've got the budget and you've got the time, then because we make the tents,

701
00:37:38,345 --> 00:37:40,345
 you can have gold finials, you can pink tents.

702
00:37:40,345 --> 00:37:43,345
 You could have black and white, twisted ropes.

703
00:37:43,345 --> 00:37:44,345
 Yeah.

704
00:37:44,345 --> 00:37:46,345
 You have whatever you want, because we can make it.

705
00:37:46,345 --> 00:37:47,345
 Yeah.

706
00:37:47,345 --> 00:37:49,345
 I mean, it obviously needs budget.

707
00:37:49,345 --> 00:37:50,345
 Yeah.

708
00:37:50,345 --> 00:37:51,345
 Not a budget.

709
00:37:51,345 --> 00:37:52,345
 Everything is doable.

710
00:37:52,345 --> 00:37:53,345
 Yeah.

711
00:37:53,345 --> 00:37:56,345
 There's budget to get one of the other main considerations when it comes to floor.

712
00:37:56,345 --> 00:37:57,345
 Yeah.

713
00:37:57,345 --> 00:37:59,345
 Because obviously, no floor is cheap.

714
00:37:59,345 --> 00:38:02,345
 And then the next price point up would be a matching floor.

715
00:38:02,345 --> 00:38:03,345
 Mm-hmm.

716
00:38:03,345 --> 00:38:08,345
 And then, you know, the majority of market companies will also are a flyboard for insolking flyboard for,

717
00:38:08,345 --> 00:38:10,345
 which has a vent carpet to turn it.

718
00:38:10,345 --> 00:38:11,345
 Yes.

719
00:38:11,345 --> 00:38:13,345
 And, you know, we certainly offer that as well.

720
00:38:13,345 --> 00:38:16,345
 But what we have done is we wanted to take it a bit further.

721
00:38:16,345 --> 00:38:21,345
 Because, as you've said, the flyboard for follows the controls of the ground.

722
00:38:21,345 --> 00:38:24,345
 So, it doesn't give you everybody thinks that they're going to get a perfectly level floor.

723
00:38:24,345 --> 00:38:25,345
 But you don't know.

724
00:38:25,345 --> 00:38:30,345
 They get a solid floor that sits at ground level and follows the ground.

725
00:38:30,345 --> 00:38:31,345
 Yeah.

726
00:38:31,345 --> 00:38:35,345
 So, we developed a level platform floor, which is, we believe, the gold standard,

727
00:38:35,345 --> 00:38:40,345
 because it's a polished wood surface, which you can either carpets or not carpets.

728
00:38:40,345 --> 00:38:41,345
 Yeah.

729
00:38:41,345 --> 00:38:42,345
 I like that as well.

730
00:38:42,345 --> 00:38:43,345
 I like having a wood.

731
00:38:43,345 --> 00:38:44,345
 Yes.

732
00:38:44,345 --> 00:38:46,345
 I like not having a dance floor.

733
00:38:46,345 --> 00:38:47,345
 Like a dance floor.

734
00:38:47,345 --> 00:38:52,345
 Like a dance floor, like a pendant area, because it's never usually big enough for all your guests.

735
00:38:52,345 --> 00:38:53,345
 Quite.

736
00:38:53,345 --> 00:38:57,345
 And then, if hardly any of your guests want to dance, it looks enormous.

737
00:38:57,345 --> 00:38:58,345
 Yeah.

738
00:38:58,345 --> 00:39:02,345
 So, I really like having a space that's got just a solid floor that you can use.

739
00:39:02,345 --> 00:39:03,345
 Yeah.

740
00:39:03,345 --> 00:39:07,345
 That's either an area to stand in and communicate or as a dance floor.

741
00:39:07,345 --> 00:39:10,345
 Some people like carpeting the dining area.

742
00:39:10,345 --> 00:39:11,345
 Yeah.

743
00:39:11,345 --> 00:39:13,345
 And then the rest of the tent being the warden area.

744
00:39:13,345 --> 00:39:14,345
 Yeah.

745
00:39:14,345 --> 00:39:18,345
 If you don't have to have straight lines out there, you can create lozenges or circles or

746
00:39:18,345 --> 00:39:22,345
 or different shapes of carpet to suit your skin.

747
00:39:22,345 --> 00:39:24,345
 That looks amazing.

748
00:39:24,345 --> 00:39:25,345
 Or rocks.

749
00:39:25,345 --> 00:39:26,345
 Yeah.

750
00:39:26,345 --> 00:39:27,345
 Which is another way of doing it.

751
00:39:27,345 --> 00:39:32,345
 I think the beauty of doing a tent on a platform is that you can make the platform as big as you want.

752
00:39:32,345 --> 00:39:36,345
 You can literally have the footprint, which is the size of the tent.

753
00:39:36,345 --> 00:39:37,345
 Yeah.

754
00:39:37,345 --> 00:39:38,345
 Steps up to the platform.

755
00:39:38,345 --> 00:39:42,345
 Or you can create a bigger space in there that you've got an outside terrace.

756
00:39:42,345 --> 00:39:43,345
 Yeah.

757
00:39:43,345 --> 00:39:47,345
 And then the platform enables you to do is to put a tent weight anywhere you want.

758
00:39:47,345 --> 00:39:48,345
 Yeah.

759
00:39:48,345 --> 00:39:49,345
 You can put it half in a lake.

760
00:39:49,345 --> 00:39:50,345
 Yeah.

761
00:39:50,345 --> 00:39:52,345
 Put it on a big slope overlooking a view.

762
00:39:52,345 --> 00:39:53,345
 Mm-hmm.

763
00:39:53,345 --> 00:39:59,345
 Or you can just have it as I want the perfectly flat floor on already pretty flat space.

764
00:39:59,345 --> 00:40:01,345
 So those are the options really.

765
00:40:01,345 --> 00:40:05,345
 And they go up in price according to which one you go for.

766
00:40:05,345 --> 00:40:06,345
 Yeah.

767
00:40:06,345 --> 00:40:09,345
 Obviously we've talked a lot about what you can do and sort of the process.

768
00:40:09,345 --> 00:40:16,345
 I think sometimes people don't realize where the marquee sitting up and how far in advance maybe you need to put up a marquee.

769
00:40:16,345 --> 00:40:18,345
 Almost practicalities of what happens.

770
00:40:18,345 --> 00:40:22,345
 You know you need the structure and before florister and kind of you know those sort of things people don't always think about.

771
00:40:22,345 --> 00:40:24,345
 So what happens.

772
00:40:24,345 --> 00:40:29,345
 Obviously it would vary between every event what flooring they're having that they're having a platform raised floor.

773
00:40:29,345 --> 00:40:35,345
 What is the average or normal sort of set up week for couples having a marquee.

774
00:40:35,345 --> 00:40:38,345
 But if the building is on a Saturday you're absolutely right.

775
00:40:38,345 --> 00:40:44,345
 It's really important that there's time for the other suppliers to come in and to set up that does depend on the level of production for the event.

776
00:40:44,345 --> 00:40:49,345
 I would say that we typically for a Saturday wedding would set up on a Wednesday or Thursday.

777
00:40:49,345 --> 00:40:54,345
 And unless the clients are using the tent on the Sunday we'll come back on the Sunday or if they all come on the Monday.

778
00:40:54,345 --> 00:40:55,345
 Yeah.

779
00:40:55,345 --> 00:41:00,345
 For bigger jobs it's not uncommon for us to have to start setting up the weekend before.

780
00:41:00,345 --> 00:41:09,345
 If it's a really big tent to in pole tent for example on a platform five six sometimes even seven days worth the set up.

781
00:41:09,345 --> 00:41:14,345
 The sort of considerations really are if it's a private home that's not really a problem.

782
00:41:14,345 --> 00:41:20,345
 But if it's a venue then it's something to be very seriously consider because of the turnaround from the previous occasion.

783
00:41:20,345 --> 00:41:23,345
 And whether or not the venue charges you an extra fee for coming in early.

784
00:41:23,345 --> 00:41:24,345
 Yeah.

785
00:41:24,345 --> 00:41:36,345
 But it tends to be if you if you need a set up that takes five days it's probably because you're having a really big deal with a lot of guests which requires a bigger tent.

786
00:41:36,345 --> 00:41:37,345
 Yeah.

787
00:41:37,345 --> 00:41:46,345
 And whilst there is all the shouldn't be a direct line between size of tent and price it tends to be there is a direct line between the size of the amount of time it takes us up.

788
00:41:46,345 --> 00:41:47,345
 Yeah.

789
00:41:47,345 --> 00:41:57,345
 And it's slightly on that track of whether a presentation of setting up do you have to check the weather when you're going to set up.

790
00:41:57,345 --> 00:41:58,345
 That's quite crucial.

791
00:41:58,345 --> 00:41:59,345
 Absolutely.

792
00:41:59,345 --> 00:42:00,345
 Yeah.

793
00:42:00,345 --> 00:42:02,345
 I mean we're weather balls.

794
00:42:02,345 --> 00:42:12,345
 What do you use for the weather because my husband's in agriculture and he has this really good app where literally like it shows the rain coming over like ever by ever.

795
00:42:12,345 --> 00:42:17,345
 It's never known people use what you're asking what it is.

796
00:42:17,345 --> 00:42:19,345
 So there isn't that for wind.

797
00:42:19,345 --> 00:42:20,345
 Yeah.

798
00:42:20,345 --> 00:42:24,345
 I use that but that's quite coastal.

799
00:42:24,345 --> 00:42:25,345
 We use a number.

800
00:42:25,345 --> 00:42:27,345
 So we use when we use the BBC.

801
00:42:27,345 --> 00:42:28,345
 Yeah.

802
00:42:28,345 --> 00:42:30,345
 We're also anybody who recommends anything.

803
00:42:30,345 --> 00:42:31,345
 We're going to have a look at it.

804
00:42:31,345 --> 00:42:33,345
 A rain will not stop you putting up a tent.

805
00:42:33,345 --> 00:42:36,345
 It just makes the invisible experience for those who are doing it.

806
00:42:36,345 --> 00:42:37,345
 Yeah.

807
00:42:37,345 --> 00:42:38,345
 Very heavy.

808
00:42:38,345 --> 00:42:39,345
 Yeah.

809
00:42:39,345 --> 00:42:41,345
 It's a little heavier.

810
00:42:41,345 --> 00:42:43,345
 Wind is that is the issue.

811
00:42:43,345 --> 00:42:51,345
 I mean, if the wind go above a certain speed, which is typically 15 to 20 miles an hour, then you really need to stop and wait.

812
00:42:51,345 --> 00:42:56,345
 I mean, there was one occasion where we literally sat in a garden for 10 hours.

813
00:42:56,345 --> 00:43:00,345
 And then we couldn't start in the tent up to about, I think it was hard plus seven at night.

814
00:43:00,345 --> 00:43:01,345
 Oh my gosh.

815
00:43:01,345 --> 00:43:02,345
 And maybe we would split it all night.

816
00:43:02,345 --> 00:43:03,345
 I was blessed.

817
00:43:03,345 --> 00:43:05,345
 Because we have never not would have a tent.

818
00:43:05,345 --> 00:43:06,345
 Yeah.

819
00:43:06,345 --> 00:43:09,345
 We had to go up because that wedding is taking place for that party is taking place.

820
00:43:09,345 --> 00:43:12,345
 No one's going to move the date of the events.

821
00:43:12,345 --> 00:43:15,345
 So they always go up by hook or by crook.

822
00:43:15,345 --> 00:43:18,345
 But whether it is, is important to really is.

823
00:43:18,345 --> 00:43:25,345
 It's also important to know that they've got the time after the tent is put up and that they're confident it's going to be up and whether approved.

824
00:43:25,345 --> 00:43:26,345
 Yeah.

825
00:43:26,345 --> 00:43:27,345
 Yeah.

826
00:43:27,345 --> 00:43:28,345
 Definitely.

827
00:43:28,345 --> 00:43:33,345
 I think obviously timing depends as you say, like the size of production, flooring, all things like that.

828
00:43:33,345 --> 00:43:36,345
 That indicate the setup and then it was cleared down.

829
00:43:36,345 --> 00:43:38,345
 You mentioned coming in on the Sunday.

830
00:43:38,345 --> 00:43:44,345
 This is my bug bear where people suddenly go, you know clients, even suddenly go like two months out.

831
00:43:44,345 --> 00:43:48,345
 I mean, so we're going to have like people over on the Sunday and I'm like, OK.

832
00:43:48,345 --> 00:43:49,345
 Yeah.

833
00:43:49,345 --> 00:43:56,345
 I've got one this summer where they're waiting to find out they've kind of said they're going to do something on the Sunday.

834
00:43:56,345 --> 00:44:01,345
 But the marquee company said, can we even just come and take some chairs later in the afternoon if you're not using them.

835
00:44:01,345 --> 00:44:06,345
 It's just because of the you've got to then get the tents down, clean them, make sure they're OK.

836
00:44:06,345 --> 00:44:08,345
 And then get them ready to go back out again.

837
00:44:08,345 --> 00:44:09,345
 So it's true.

838
00:44:09,345 --> 00:44:12,345
 We tend to be very frantic about these things.

839
00:44:12,345 --> 00:44:15,345
 So we will say, are you planning to use the tent on the Sunday?

840
00:44:15,345 --> 00:44:18,345
 And if people are planning to do it, then it's a Monday takedown.

841
00:44:18,345 --> 00:44:22,345
 But we try to avoid the scenario where we find out the last minute.

842
00:44:22,345 --> 00:44:24,345
 I mean, I'm not saying it doesn't happen.

843
00:44:24,345 --> 00:44:25,345
 It does.

844
00:44:25,345 --> 00:44:29,345
 But it's one of those things we will try to avoid.

845
00:44:29,345 --> 00:44:34,345
 Do you find your work is, well, it obviously is seasonal because most people choose to have nice weather.

846
00:44:34,345 --> 00:44:37,345
 But when you put up a tent all year round.

847
00:44:37,345 --> 00:44:38,345
 Well, it can.

848
00:44:38,345 --> 00:44:42,345
 You could put a wheels up anywhere pretty much anytime of the year.

849
00:44:42,345 --> 00:44:43,345
 But is it a good idea?

850
00:44:43,345 --> 00:44:45,345
 I don't think it is really honest.

851
00:44:45,345 --> 00:44:48,345
 I mean, you know, this is a white canvas tent.

852
00:44:48,345 --> 00:44:49,345
 Yeah.

853
00:44:49,345 --> 00:44:50,345
 The not best friends with mud.

854
00:44:50,345 --> 00:44:51,345
 Yeah.

855
00:44:51,345 --> 00:44:53,345
 Also, it's freezing cold.

856
00:44:53,345 --> 00:44:54,345
 Yeah.

857
00:44:54,345 --> 00:44:55,345
 Yeah.

858
00:44:55,345 --> 00:45:01,345
 I personally would, we operate and we have gone outside this.

859
00:45:01,345 --> 00:45:04,345
 But we operate from the start of April to the end of September.

860
00:45:04,345 --> 00:45:07,345
 We will go into October occasionally, but we don't have to go on that.

861
00:45:07,345 --> 00:45:08,345
 Yeah.

862
00:45:08,345 --> 00:45:09,345
 And the reason is because it's not fun.

863
00:45:09,345 --> 00:45:10,345
 No, yeah.

864
00:45:10,345 --> 00:45:11,345
 It's not fun for us.

865
00:45:11,345 --> 00:45:12,345
 It's not fun.

866
00:45:12,345 --> 00:45:13,345
 I don't think it's fun for the clients.

867
00:45:13,345 --> 00:45:14,345
 No, yeah.

868
00:45:14,345 --> 00:45:15,345
 You know, it's cold.

869
00:45:15,345 --> 00:45:16,345
 It's windy.

870
00:45:16,345 --> 00:45:17,345
 There's more risk to the weather.

871
00:45:17,345 --> 00:45:18,345
 There's more mud on the ground.

872
00:45:18,345 --> 00:45:19,345
 Yeah.

873
00:45:19,345 --> 00:45:20,345
 There's water.

874
00:45:20,345 --> 00:45:21,345
 Yeah.

875
00:45:21,345 --> 00:45:22,345
 Yeah.

876
00:45:22,345 --> 00:45:26,665
 that was garden as well yeah yeah if you're holding it to his to like to show up your garden.

877
00:45:26,665 --> 00:45:31,385
 I mean I will say that if you if you're planning a winter wedding or a winter party then I would

878
00:45:31,385 --> 00:45:36,025
 say that a pole tent canvas pole tent it's not the right solution yeah I would say good for a

879
00:45:36,025 --> 00:45:42,985
 frame tent yeah yeah yeah or um or even a tp. Yeah definitely. We sort of have that vibe I think

880
00:45:42,985 --> 00:45:49,385
 yeah the cozy light fire we can finish you have fire in a tp kind yeah what would you say I mean

881
00:45:49,385 --> 00:45:53,145
 I mean obviously you're not you know something from your service but you're there on the day but

882
00:45:53,145 --> 00:45:59,705
 well be one of your most memorable events do you think that you've experienced since setting up them

883
00:45:59,705 --> 00:46:04,985
 well you're from there on the day yeah because either we're invited to be there to help or

884
00:46:04,985 --> 00:46:09,945
 we we are attending because so we will always go to sight whether we're being paid or not if

885
00:46:09,945 --> 00:46:13,705
 we've got any concerns about anything yeah so for example if it's a windy day you won't know

886
00:46:13,705 --> 00:46:18,105
 where they're there but we'll be there just hiding at the back just to make sure that yeah everything

887
00:46:18,105 --> 00:46:21,865
 say everything's right I'll give you the cheesy answer first yeah we're doing

888
00:46:21,865 --> 00:46:31,305
 yeah good answer I hope it's so married why obviously it was your own wedding day but what about

889
00:46:31,305 --> 00:46:36,425
 well it kicked the whole thing off yeah yeah and it was in our garden at home and it just felt

890
00:46:36,425 --> 00:46:40,745
 the lovely occasion you know celebration at home in the garden I think it takes some beating we

891
00:46:40,745 --> 00:46:45,625
 heard of yeah friends and family there and celebrating your lovely day yeah and I think that

892
00:46:46,345 --> 00:46:53,225
 that was just us experiencing something that we very much enjoyed and we hope that other people will

893
00:46:53,225 --> 00:46:58,585
 have that cheesy and the same enjoyment you know yeah have you been any that you were like

894
00:46:58,585 --> 00:47:03,225
 does it be really different or clients where they've maybe had a humongous budget and done something

895
00:47:03,225 --> 00:47:08,825
 like amazing or I'm sure everything's amazing but we did do want it locally in Yorkshire didn't we

896
00:47:08,825 --> 00:47:13,705
 where we were talking about not having carpet you know stand on grass and it was done a very long

897
00:47:13,705 --> 00:47:19,065
 border with the herbaceous borders on either side there's newbie hall okay you may not tell

898
00:47:19,065 --> 00:47:26,265
 it's a rip and I think it's the longest border it's a UK I think it is why it's herbaceous it's a

899
00:47:26,265 --> 00:47:31,385
 grass path with herbaceous borders on either side and we built a tent that was really really long

900
00:47:31,385 --> 00:47:37,785
 that fitted the grass part and so that it was no walls so it was a one table right in the whole

901
00:47:37,785 --> 00:47:43,385
 length of the tent wow that's really did it a perfect fit wasn't it the perfect fit yeah the spoke

902
00:47:43,385 --> 00:47:48,105
 because we made it really long yeah yeah so walls flat it came into the tent at the sides

903
00:47:48,105 --> 00:47:54,745
 so yeah yeah yeah yeah and a few other tables as well but I mean you know the floor

904
00:47:54,745 --> 00:47:59,785
 impact and the smell yeah it's amazing so yeah good one remember we'll just have to see some

905
00:47:59,785 --> 00:48:05,785
 branches yeah that sounds amazing so you can say I mean probably the biggest budget one we want

906
00:48:05,785 --> 00:48:11,465
 shipped a tent to Bolivia wow wow and then we flew out to meet the tent and put tent up for a family

907
00:48:11,465 --> 00:48:17,705
 and the paths that's pretty memorable yeah a lot of forget them on our own hurry no how long did it

908
00:48:17,705 --> 00:48:21,945
 take to ship the tent out a few weeks yeah yeah I think we never was the one where it got stuck

909
00:48:21,945 --> 00:48:28,105
 and got stuck in the pan market oh luckily we sent it so barn involved yeah yeah it managed to

910
00:48:28,105 --> 00:48:34,825
 make it through in time oh my gosh the one that I'll never forget was and we do a lot of work at

911
00:48:34,825 --> 00:48:39,625
 places that you've never had the worst get to see yeah in fact you know most of our work isn't at

912
00:48:39,625 --> 00:48:45,945
 venues it's at private homes and mostly turned out very private so you can't always talk about them

913
00:48:45,945 --> 00:48:51,385
 and this is the one I was going to tell you about was in Yorkshire and it was in a place called

914
00:48:51,385 --> 00:48:58,425
 the Splash it's not on the map it is a chalk stream rising up out of the ground where the state owner

915
00:48:58,425 --> 00:49:04,105
 his grandfather had I think it was the grandfather came back from the war and created an

916
00:49:04,105 --> 00:49:10,185
 arboretum around this naturally occurring spring no one knows it's there no one gets access to it

917
00:49:10,185 --> 00:49:20,025
 it's a beautiful oasis amongst farmland and we put a little tent up there for a wedding and it was

918
00:49:20,025 --> 00:49:25,545
 just magical to be in amongst these ancient trees and with the with the fountains coming up and

919
00:49:25,545 --> 00:49:31,545
 you never know it was there that's beautiful so those those sort of events really do stick in our

920
00:49:31,545 --> 00:49:38,105
 yeah we touched on it a little bit throughout but give us some more information on

921
00:49:38,105 --> 00:49:44,025
 wells who you guys are with there's a business where you cover yeah where you go as far as glilia

922
00:49:44,025 --> 00:49:54,425
 now again oh no we go back I don't know if it's a lovely country it's it was a very fascinating

923
00:49:54,425 --> 00:50:00,745
 experience so who are wills well wills was founded by Lindsay and I and my son

924
00:50:01,465 --> 00:50:06,825
 one son will at the very beginning when he was very young I think he was only 16 or maybe 15 I

925
00:50:06,825 --> 00:50:12,985
 can't remember exactly and we sort of grew from hobbyists I suppose so what we are now which is

926
00:50:12,985 --> 00:50:19,625
 a national company we previously sold our tents to a very small number of partners in the UK but for

927
00:50:19,625 --> 00:50:23,945
 various reasons we no longer doing that which means we're now a national company and we've merged

928
00:50:23,945 --> 00:50:28,985
 with our friends and partners people who used to buy the tents from us in Scotland and in Lincoln

929
00:50:28,985 --> 00:50:34,585
 share so we are now a bigger company we're operating nationally and that's who we are but we're

930
00:50:34,585 --> 00:50:38,665
 talking a little bit about our founding principles and our merging partners have this share the same

931
00:50:38,665 --> 00:50:45,545
 you thought so it's very simple perfect tents and lovely service so everyone so I'd say that's

932
00:50:45,545 --> 00:50:51,465
 that's really who we are we're always striving to do better yeah and where can couples find you if

933
00:50:51,465 --> 00:50:55,465
 they want to find out more about wills e on instagram what's your website i will put it all in the

934
00:50:55,465 --> 00:51:00,505
 show notes or type it all up so people have the direct links but where can people find you i'll

935
00:51:00,505 --> 00:51:07,145
 definitely on instagram facebook i believe we have tiktok then website yeah and then we've obviously

936
00:51:07,145 --> 00:51:13,785
 the regional hubs where you can go and see markys slash so you've got your and Lincoln chance

937
00:51:13,785 --> 00:51:18,825
 Scotland's got the amazing it's two Scotland Aberdeen and Keanu Ross which is just outside Edinburgh

938
00:51:18,825 --> 00:51:24,425
 and then we've got obviously a lot of quarters in Yorkshire where you say where people can't find us

939
00:51:25,305 --> 00:51:29,545
 they are very everybody is very welcome to come see where we make the tents we make everybody

940
00:51:29,545 --> 00:51:36,905
 welcome it is a it's a nice environment there's a not just a yard full of lollies you know we've been

941
00:51:36,905 --> 00:51:42,905
 to a few markys yeah the players the yards full of lorries yes lorries in the south off being a

942
00:51:42,905 --> 00:51:48,905
 port car yeah it's a lot nicer than that yeah and in south we are in the process of developing

943
00:51:48,905 --> 00:51:53,865
 our bases further south but they're coming in there around more in midlands so Lincolnshire and

944
00:51:53,865 --> 00:51:59,705
 Staffordshire what's that we say yeah right yeah so we hope to be in the cut source and we hope to be

945
00:51:59,705 --> 00:52:05,385
 coming in to be closer to you as well yeah you're in Kent we like to end our episode with a tip

946
00:52:05,385 --> 00:52:10,105
 from our yeah it doesn't have to be marky related just wondered if you had a talk so we're doing

947
00:52:10,105 --> 00:52:16,345
 click for us now got couple heating yes think about heating we do live in England yeah it is

948
00:52:16,345 --> 00:52:21,305
 not with moiling hot so think about heating the other thing i would say and this is probably going to

949
00:52:21,305 --> 00:52:27,385
 cover but i were we were talking about this if you're not working with a plant then it makes a really

950
00:52:27,385 --> 00:52:33,305
 good idea for the client to send a note introducing all the suppliers so that the suppliers can talk

951
00:52:33,305 --> 00:52:39,545
 to each other yeah i mean often the suppliers will know each other they don't always and it's it's very

952
00:52:39,545 --> 00:52:46,825
 useful if you know who's going to be there because you and they can pick up the phone and not bother

953
00:52:46,825 --> 00:52:50,905
 the client with an issue that they don't need to be involved in yeah because what we would all

954
00:52:50,905 --> 00:52:57,065
 try and do is to fix stuff without anybody knowing about it so and also it's nice it's nice for

955
00:52:57,065 --> 00:53:02,745
 yes to know everybody else and to collaborate and help each other definitely so that would be

956
00:53:02,745 --> 00:53:07,545
 i i think another one that we would we would we would highlight i think they're great tips and not

957
00:53:07,545 --> 00:53:12,985
 ones we've had before rather i think introducing suppliers i mean i you're building we always do it

958
00:53:12,985 --> 00:53:17,865
 yeah it is it isn't something that i guess couples would necessarily think no i don't think it's

959
00:53:17,865 --> 00:53:22,905
 really good one and the heating one is you know the last thing you want to happen is your

960
00:53:22,905 --> 00:53:29,225
 they to be finished early because people are leaving because they're so full so yeah especially

961
00:53:29,225 --> 00:53:36,745
 that evening it does get much cooler yeah exactly there was a witness earlier actually and for me

962
00:53:36,745 --> 00:53:42,985
 it's trust yeah yeah because i think that it's very difficult to trust people you don't know

963
00:53:42,985 --> 00:53:47,625
 yeah particularly when you know that they're job is to provide something to you for for money

964
00:53:47,625 --> 00:53:54,025
 yeah and i think we brits are particularly bad at this because we sort of we're always looking for

965
00:53:54,025 --> 00:53:59,705
 the angle how are they going to get me yeah yeah and i think that it's not the case it means perhaps

966
00:53:59,705 --> 00:54:04,905
 maybe it's sometimes but i would like to think that all the people that we work with certain people

967
00:54:04,905 --> 00:54:08,985
 that we know and other market companies they're actually genuinely motivated by wanting to make

968
00:54:08,985 --> 00:54:13,865
 a one little occasion because that's how you get a name for yourself and and how you you become

969
00:54:13,865 --> 00:54:19,705
 established so my tip is if you can possibly bring yourself to trust the people that you're paying

970
00:54:19,705 --> 00:54:26,425
 to provide you a service then then do so because they'll they'll do a better job for you and you will

971
00:54:26,425 --> 00:54:31,225
 enjoy the you'll enjoy it more and it will be a more collaborative experience where you're able to

972
00:54:31,225 --> 00:54:36,745
 genuinely benefit from their experience fun's the most then i think we've come across this a few times

973
00:54:36,745 --> 00:54:43,625
 where you've had clients who you've told or explained that their ideas as wonderful as they maybe

974
00:54:43,625 --> 00:54:48,425
 may not necessarily work in the way that they want them to work and you tell them time and time again

975
00:54:48,425 --> 00:54:53,065
 and they don't listen or take that information on board and that trust relationship is really really

976
00:54:53,065 --> 00:54:58,025
 tricky because you're trying to impart your knowledge on them but they believe their way is

977
00:54:58,025 --> 00:55:03,305
 the way that they want to do it and you're like please please just trust like i've literally

978
00:55:03,305 --> 00:55:08,185
 seen it happen before and it's not work yeah trust why are you going to be the one time it does

979
00:55:08,185 --> 00:55:14,265
 well thank you so much it's been so wonderful to chat to you guys for so so knowledgeable insightful

980
00:55:14,265 --> 00:55:20,505
 that's yeah thank you so much and i know you've always come down and been exploring Kent and Sussex

981
00:55:20,505 --> 00:55:24,345
 so we appreciate that you've taken the time on your southern tour to come in chat with us

982
00:55:24,345 --> 00:55:28,345
 and feel the podcast yeah so much a lot of pleasure thank you very much for having us i'm just

983
00:55:28,345 --> 00:55:33,625
 like to repeat please kind of see us we've got to host you in in Yorkshire thank you thank you yeah

984
00:55:33,625 --> 00:55:39,465
 thank you so much now everyone make sure you're listening subscribing following sharing downloading

985
00:55:39,465 --> 00:55:43,333
 everything and we will see you next time see you next time bye bye