CHELSEY:

Hi.

TREY:

Hi Chelsey.

TREY:

Hello?

TREY:

Hello everyone.

TREY:

All of your listeners.

TREY:

Welcome to Review That Review the podcast dedicated to reviewing...

CHELSEY:

I'm not going to 'Yes, And' that.

CHELSEY:

Is that bad?

CHELSEY:

...reviews!

CHELSEY:

I don't know what that was.

CHELSEY:

I thought it was Angela at first.

CHELSEY:

And then it changed to like Julie Andrews.

TREY:

I don't even know how I got, I don't know why my voice went there, but I followed it.

TREY:

And I...

TREY:

remember Angela?

TREY:

R I P.

TREY:

Okay, anyway.

CHELSEY:

Oh Angela, anyway, we're just like Siskel and Ebert only instead of reviewing cinematic

TREY:

That's Chelsey Donn and that's Trey Gerrald, and together we are your trusty

VOICEOVER:

The Review Queens.

TREY:

I can't set her up.

TREY:

Thinking, she's going to change...

CHELSEY:

to say Review Queens?

TREY:

Whatever who cares.

TREY:

How's your crown today, Tracy.

CHELSEY:

Oh, Che!

CHELSEY:

Um...

TREY:

It's never going to get old.

TREY:

I'm so obsessed with that.

TREY:

Literally a listener...

CHELSEY:

Hammond Cheese!

TREY:

...came up with that.

CHELSEY:

Love you.

CHELSEY:

Anyway, my crown's good.

CHELSEY:

It feels like a little bit obstructed by, I'm wearing headphones for the first time,

CHELSEY:

Like, I feel like I should...

TREY:

...especially with that top knot!

TREY:

I think that's adding...

CHELSEY:

Yeah, the top knot, like, I I'm, like not sure if the headphones need to go

CHELSEY:

So, I'll get used to it.

TREY:

You have a lot on your head today.

CHELSEY:

I do.

CHELSEY:

There's there's a lot happening.

CHELSEY:

There's...

CHELSEY:

there's many things to coordinate.

CHELSEY:

How are you doing?

CHELSEY:

How's your week been, Trey?

TREY:

Good.

TREY:

I'm good.

TREY:

My week's good.

TREY:

Um, yeah.

CHELSEY:

Oh, wow.

TREY:

How was your week?

CHELSEY:

Sounds good.

TREY:

I'm trying to think...

CHELSEY:

Sounds good.

CHELSEY:

From all the elaborate details you just gave us.

CHELSEY:

I imagine it was a great week.

TREY:

I don't really know.

TREY:

I don't really have anything interesting.

CHELSEY:

That's fine.

CHELSEY:

Sometimes it's just a week.

CHELSEY:

Sometimes, I don't even remember what happened yesterday and that's okay.

TREY:

I really do notice as I get older, my short-term memory is less and less.

TREY:

Like, I really am sort of like what, even what even have I been doing?

CHELSEY:

I know, it's sad, but I feel you.

TREY:

What about you?

CHELSEY:

My week was good.

CHELSEY:

You know, I'm still getting used to the puppy.

CHELSEY:

Goldie.

CHELSEY:

I had a friend come over last night to meet Goldie, which was really nice.

CHELSEY:

I love this friend so much because she's like just brutally honest in

CHELSEY:

And she's also my friend that I always go to for skincare advice.

CHELSEY:

The under eye circles situation has been really bad.

CHELSEY:

Like, can you give me some info on like, what I could possibly do?

CHELSEY:

It feels like puffy and dark and whatever.

CHELSEY:

And she was like, can I be honest with you?

CHELSEY:

And I was like, yeah, of course please.

CHELSEY:

And she's like, how much water are you drinking?

CHELSEY:

And I was like, not very much.

CHELSEY:

She's like, you're extremely dehydrated.

CHELSEY:

I could tell from like the second that I saw you, and there's no eye cream,

CHELSEY:

You just need to drink some water.

CHELSEY:

And I was like, you're right.

CHELSEY:

And I appreciate that.

TREY:

Well, yeah, cause that's really what's going on and it's not about making a buck.

CHELSEY:

Well, I mean, first of all, she's not getting commission on this.

CHELSEY:

She's just like my she's like, the equivalent of my friend, Steph, who's my doctor friend.

CHELSEY:

Like whenever there's anything medically going wrong with me, my dog, my parents, my sister,

CHELSEY:

And this friend is the same with skincare.

CHELSEY:

So like she's giving free advice to me on the regular.

CHELSEY:

So I appreciate the honesty, you know?

TREY:

Dehydration is a real thing

CHELSEY:

It is!

CHELSEY:

And I'm not good at drinking water.

CHELSEY:

And sometimes you need a little slap on the wrist.

TREY:

Well, I'm glad that she slapped your wrist.

TREY:

You need to drink your water, Chelsey.

CHELSEY:

It's true.

CHELSEY:

I just realized I don't even have water right now, which is what's wrong with me.

TREY:

Well, I have this like 32 ounce cup with me always.

CHELSEY:

I know.

CHELSEY:

You're very good at drinking water.

TREY:

Aww, thank you.

TREY:

That means so much.

CHELSEY:

You are!

TREY:

Well, I'm glad that we're connecting about water.

TREY:

I'm glad that your, friend is highlighting the importance.

TREY:

You know, I have to remind my nephew a lot to drink water.

CHELSEY:

Okay.

CHELSEY:

And you can add me to the list, like when you remind your nephew, just, just figure you're

TREY:

Uh, should you go get water, right now?

CHELSEY:

Prob...I should probably right?

TREY:

No, our listeners are more important.

TREY:

Is there anything, um,

CHELSEY:

Alright!

TREY:

Do you want to share anything?

TREY:

That's making you very angry?

CHELSEY:

Yeah.I do actually.

VOICEOVER:

Lodge A Complaint.

CHELSEY:

I'd like to lodge a complaint against Netflix and it's not for what you think.

CHELSEY:

I understand.

CHELSEY:

I love Netflix.

CHELSEY:

I spend a lot of time on there.

CHELSEY:

Okay.

CHELSEY:

Netflix is great.

CHELSEY:

Just like don't come at me.

CHELSEY:

Okay.

CHELSEY:

I love you, Netflix.

CHELSEY:

I like desperately want to be on a show or a movie that's on you.

CHELSEY:

I love you.

CHELSEY:

However, let's just talk about it for a second.

CHELSEY:

When I turn on Netflix.

CHELSEY:

Okay.

CHELSEY:

I don't know why.

CHELSEY:

I don't know when this started and I don't know why they did it, but there's

CHELSEY:

Like it's like, there's like your's doesn't do that?

TREY:

DUN-NUN-NUH!

TREY:

It's like the Netflix logo sound.

CHELSEY:

It is so obnoxious.

CHELSEY:

It doesn't matter if my TV volume is at like 10 or if it's at like 70, no matter what it is

CHELSEY:

Well, first of all, like it doesn't happen.

CHELSEY:

Every time, but there's no way to turn it off.

CHELSEY:

I've looked into this.

CHELSEY:

I've done research and I cannot find any way to turn this off.

CHELSEY:

Every time it happens, it scares me.

CHELSEY:

Now it scares Goldie.

CHELSEY:

It's just like, it's too much.

CHELSEY:

And I get, I want you to have your little like opening moment sound.

CHELSEY:

I think you deserve that, but like, can we just control the volume please?

TREY:

That's a great point.

TREY:

I thought you were going to talk about how they auto-play their

CHELSEY:

Oh, that too.

CHELSEY:

That's annoying too.

CHELSEY:

And then just like in general, this is like more of a general thing.

CHELSEY:

Like not necessarily just against Netflix, but do you know, like when you're watching a movie.

CHELSEY:

And then like you have it on a nice volume.

CHELSEY:

You're enjoying it.

CHELSEY:

Like it's a good experience.

CHELSEY:

And then all of a sudden, like a song comes on or like something happens in the movie and it's

CHELSEY:

But like, it is not consistent.

CHELSEY:

And without a doubt, like anytime that happens, I feel like if I'm like at home with my mom,

CHELSEY:

And, or like, if I'm with my friends, they'll be like, it's too loud.

CHELSEY:

Make the TV lower.

CHELSEY:

And it's, I understand.

CHELSEY:

I'm not, I haven't changed anything.

CHELSEY:

You've been watching this movie for the past 45 minutes, completely

CHELSEY:

Like I, it's not my fault that this, you know, whatever that the sound mixing was off.

TREY:

I've noticed that with, YouTube, like whenever it goes to an ad, the ad volume

TREY:

Like I was literally thinking about this two days ago.

TREY:

That's upsetting.

CHELSEY:

Yeah, no, my, my watch has this thing where like tells me when the decibels

CHELSEY:

I'm just like this isn't right.

CHELSEY:

I gotta...

TREY:

You need to reach out to Netflix and tell them.

CHELSEY:

I'm injuring myself, Netflix, I love you.

CHELSEY:

And everything that you do.

CHELSEY:

And like, let's just fix this so that we can get our relationship back on track.

CHELSEY:

Okay.

TREY:

Hilarious.

TREY:

I'm sorry, you're dealing with that.

CHELSEY:

Thanks Trey.

CHELSEY:

Do you have a complaint you want to lodge?

TREY:

Yes.

TREY:

Similar vein here I have today.

TREY:

I want to lodge a complaint against passwords.

TREY:

Have you noticed how now all of these websites and interfaces, they have demands at you

TREY:

That is so rude.

TREY:

Don't tell me I need a capital letter and a special character.

TREY:

There's only like seven, what is it...

TREY:

I guess...

TREY:

I mean, I guess you could use like a, uh, one of the end parentheses, but like there's eight

TREY:

Okay.

TREY:

Well now I'm seeing like maybe you could do brackets or like that weird wiggle thing.

TREY:

Whatever the point is, is like, it's so obnoxious to me that you're going to dictate that I have to

TREY:

Also, like everything has a password now and I have a Mac world.

TREY:

So like, I can just do like my fingerprint and like my MacBook Pro will like log me in.

TREY:

So I don't even remember my passwords anymore.

TREY:

And I used to always have the same password.

CHELSEY:

But can't do that.

TREY:

No, I even have like an interface for work that makes you

TREY:

And so I literally just have like in my notes, well, here we go.

TREY:

Now everyone can break into my life.

TREY:

But in my notes, I have like, I have to write down.

TREY:

Every two months, I had to change a password.

TREY:

How?

TREY:

I can't...

TREY:

ever...remember, it's so obnoxious to me.

TREY:

Don't even get me started when you start to make a password and now my apple

TREY:

Do you know what I'm talking about?

CHELSEY:

Yeah.

CHELSEY:

Oh, well, I've been doing that lately and I don't know if that's a mistake,

CHELSEY:

Cause like, then I'm like, it's going to remember my face.

CHELSEY:

It's going to remember the strong password and then I don't have to like, think

TREY:

What if you're not on your personal device, how will you ever remember that password?

CHELSEY:

I guess I'm screwed.

TREY:

See, I just don't understand.

TREY:

I'm just so sick of passwords.

TREY:

My whole life is consumed with passwords.

CHELSEY:

Yeah.

CHELSEY:

The amount of like mental space that the passwords have to take up, there's gotta be a better way.

CHELSEY:

It's weird.

CHELSEY:

It's like, I don't want the whole fingerprint and like eye retina thing for everything.

CHELSEY:

Cause a part of that feels sort of scifi, but also a part of it feels necessary.

CHELSEY:

Cause I can't remember this many things.

TREY:

I'm 35.

TREY:

My parents are in their seventies and they can't remember any password.

TREY:

And then I am the child that's trying to help them because I understand there's a learning

TREY:

Like at some point we're going to get locked out.

TREY:

I can't even remember my passwords.

TREY:

How am I going to be upset at my 70 year old parents for not knowing their...

TREY:

anyway, passwords are just too much, too much!

CHELSEY:

Too much.

CHELSEY:

Totally agree.

CHELSEY:

Great complaint, Trey.

TREY:

Thank you.

TREY:

Do you need to get water?

CHELSEY:

I think I should.

CHELSEY:

I'm going to go get water.

CHELSEY:

BRB

TREY:

Well, I'll take this opportunity while Chelsey is getting water to tell a joke.

TREY:

Knock knock.

TREY:

Who's there?

TREY:

Chelsey's back already.

TREY:

That was really fast.

TREY:

I thought you were going to like going to go to the kitchen.

CHELSEY:

Oh, no, no, no.

CHELSEY:

I like that's the thing is I have like a little mini fridge in my room.

CHELSEY:

I have my like Vitamin Water Zeros here, which I know is not water, but don't come at me.

CHELSEY:

Okay?

TREY:

Is that what you're drinking right now?

CHELSEY:

Maybe.

CHELSEY:

There's no sugar.

CHELSEY:

...It's just water.

TREY:

All right.

TREY:

Well it's your body.

CHELSEY:

Okay.

CHELSEY:

I'll work on it.

CHELSEY:

Okay.

TREY:

I'm not going to tell you what to do with your body.

TREY:

That's not my place.

CHELSEY:

I'll order us some Review That Review water bottles and I'll get better.

TREY:

Oh, I would love that.

TREY:

All right.

TREY:

So enough about the water enough about us complaining.

TREY:

Why don't we take a little time to investigate some online written reviews?

TREY:

How do you feel about that, Chels?

CHELSEY:

Mmm, I got my magnifying glass ready.

CHELSEY:

I'm I'm I'm ready to go.

CHELSEY:

As you know, we are your trusty Review Queens.

CHELSEY:

So each week we bring in a review from the internet that we feel needs to be inspected.

TREY:

We read you the review.

TREY:

We break it down.

TREY:

We rate the impact of the review on our trusty scale of one to five crowns.

TREY:

It's a very Regal process that Chelsey Donn and Trey Gerrald like to call

VOICEOVER:

Asses That Kvetch

TREY:

and you all know at this point, kvetch means complaint.

CHELSEY:

okay.

CHELSEY:

Who's first, today?

TREY:

Meeeee!

CHELSEY:

Yay.

CHELSEY:

Trey's first.

CHELSEY:

Okay.

CHELSEY:

I can't believe, this is episode 11 already.

CHELSEY:

Wow.

CHELSEY:

Crazy.

CHELSEY:

Okay.

CHELSEY:

Take it away, Review Queen.

TREY:

Thank you.

VOICEOVER:

Review That Review.

TREY:

Okay.

TREY:

Today I have a review from TripAdvisor.

TREY:

Which I'm really into lately.

TREY:

It's just like, there's a plethora there.

TREY:

Anyway.

CHELSEY:

I just think they're very committed on TripAdvisor to their reviews.

TREY:

I think there is something different about someone on TripAdvisor rather than Yelp.

TREY:

I don't know why.

TREY:

Anyway.

TREY:

Okay.

TREY:

So today my one dot review from TripAdvisor is written by a user named AdventuresWfamily.

CHELSEY:

It's like a whole family that's writing this review.

CHELSEY:

Okay.

CHELSEY:

That's interesting.

TREY:

And this is for the Times Square Walt Disney Store.

CHELSEY:

Okay.

CHELSEY:

We've been coming after Times Square a lot.

CHELSEY:

I appreciate that.

TREY:

I actually found this review and then I realized it was for the Times Square, but yeah.

TREY:

Okay.

The subject here:

Worst Disney Store.

The subject here:

I love writing positive reviews.

The subject here:

But have to make exception for this particular Disney Store.

The subject here:

The employees are poorly trained, the store is chaotic and the customer service is just awful.

The subject here:

The first thing our six year daughter wanted to do after reaching our hotel

The subject here:

She loves the Disney Store in Chicago and Orlando.

The subject here:

And we had mentioned there was one near our hotel in Times Square.

The subject here:

This year alone, our family went on a Disney cruise and three months

The subject here:

We love our Disney.

The subject here:

We have always had such a positive experience and appreciate the level of

The subject here:

That is until visiting the Disney Store at Times Square.

The subject here:

Tonight our daughter left the store in tears and rightfully so.

The subject here:

She was struck in the face by an adult man at the store.

CHELSEY:

No.

TREY:

I could hear and see the impact as she was standing right next to me

TREY:

I don't doubt it was an accident, but I expected the man to see if

TREY:

Instead, he just started to walk away.

TREY:

Like nothing happened.

TREY:

I leaned down and asked my daughter if she was okay, parentheses, watching her struggle

TREY:

And then I stood up and said, "Hey, you need to be careful.

TREY:

You just hit my daughter in the face really hard!"

TREY:

The cast member working upstairs, near where we were standing, stepped in front of me and

TREY:

Seriously?

TREY:

My daughter was sobbing.

Parenthesis, BTW:

this is a child who does not cry during shots, bike falls, you name it.

Parenthesis, BTW:

The cast member parentheses, you know, the ones who are supposed to be kind and call

Parenthesis, BTW:

I have to think that if I saw this happen to another child, I would be equally disgusted.

Parenthesis, BTW:

This cast member should never have been given a job at a store that caters to children.

Parenthesis, BTW:

Her tone and body language was that of a bar bouncer, not a Disney employee.

Parenthesis, BTW:

In my opinion, the appropriate thing, and common sense option, would have been

Parenthesis, BTW:

I told the cast member I would like to speak to the store manager.

VOICEOVER:

Oh my God.

VOICEOVER:

It's the Karen.

TREY:

Needless to say, the cast member never got the store manager for us.

TREY:

They must have incredible turnover at this location.

TREY:

Both times my husband and I asked where a particular product was

TREY:

To top off the experience, my husband said the cashier decided not to take his coupon

TREY:

This place is the worst.

CHELSEY:

Wow.

TREY:

So, this review introduces, finally here, episode 11.

TREY:

We now have our Karen sound effect.

CHELSEY:

Thank goodness for that.

TREY:

Although I don't know how I feel about Karen.

TREY:

I don't know how, I don't know.

TREY:

Chelsey.

CHELSEY:

I don't know...

TREY:

How are you feeling?

CHELSEY:

I wonder if this is a non-Karen manager situation.

CHELSEY:

I feel pretty like...

CHELSEY:

This is pretty bad.

CHELSEY:

You know, I feel, I feel for AdventuresWfamily.

CHELSEY:

First of all, families that are like very into the whole Disney thing are super into it.

CHELSEY:

So I appreciated that they let us know that this is their jam as a family,

CHELSEY:

They, you know, they are really heading up all the Disney establishments.

CHELSEY:

So they wanted us to know for sure that they're an authority on this subject.

CHELSEY:

No wonder they had a coupon.

TREY:

Yeah.

TREY:

Also I would love to have a Disney coupon, but yeah.

TREY:

But yes, they're also pointing out like they have its strong long history of

TREY:

David and I went to Disney World.

TREY:

for our honeymoon, neither of us are Disney people.

TREY:

It just was like, we didn't want to play on our weddings to begin with,

TREY:

So like David's really big Disney fanatic, did the whole thing for us.

TREY:

Um, so we went for four days and as newlyweds, they gave us a big old button

TREY:

And every single person who works for Disney, as soon as they saw the pin, we

TREY:

Like it's insane, the customer service.

TREY:

Everyone is so happy and nice.

TREY:

So that's where AdventuresWfamily is coming from.

CHELSEY:

Right.

CHELSEY:

And it was like, not only did we not get top-notch...

TREY:

This is child abuse!

CHELSEY:

...service here, but this is child abuse.

CHELSEY:

And then, so the child abuse portion, I'm wondering.

CHELSEY:

How exactly this went down.

CHELSEY:

Cause I'm sure it was an accident.

CHELSEY:

Like I don't, I don't think that there was just a man in here that was like,

CHELSEY:

I'm sure it was an accident.

CHELSEY:

So I don't really know the like situation.

CHELSEY:

And also I thought it was a little bit strange.

CHELSEY:

I was confused for a second.

CHELSEY:

AdventuresW spent so much time talking about the staff that worked there and then they kept

CHELSEY:

And so I was confused for a second.

CHELSEY:

I was like, is this a man that works there that slapped the child?

CHELSEY:

Or is this just a man that was shopping?

TREY:

Yeah.

TREY:

I mean, even in the beginning of their review, they say this store is chaotic.

TREY:

I mean it's Times Square.

CHELSEY:

Exactly.

TREY:

But I do believe that it was like a customer.

TREY:

I think it was a random customer.

CHELSEY:

Yeah, I'm sure it was a random customer.

CHELSEY:

it's funny when we have these Times Square reviews, it's like, we always have to kind of

TREY:

I mean, who wants to work as a waiter in Times Square?

TREY:

Where much less retail?

CHELSEY:

Yeah.

CHELSEY:

Retail in Times Square just sounds awful.

TREY:

Wait, but if you were working at the Disney Store in Times Square and you were nearby and

TREY:

At first, and I understand that like maybe the child started crying later, but AdventuresW begins

TREY:

And then we kept going back to the child who is sobbing.

CHELSEY:

I get that though.

CHELSEY:

Cause I feel like...

TREY:

...the child had to process the impact.

CHELSEY:

Yeah.

CHELSEY:

The child was processing and then like when the mom gets involved and then like all of a

CHELSEY:

So...

TREY:

True.

TREY:

So, wait, if you were the, staff person, what would your reaction be?

CHELSEY:

I'm glad you asked.

CHELSEY:

I was thinking about that.

CHELSEY:

It's a strange thing, because when, when I first heard like her response and she

CHELSEY:

Right?

CHELSEY:

I can imagine that, let's say, I did that and I didn't realize that I did it for some

CHELSEY:

Like maybe the cast person felt like I need to both Retain this customer that

CHELSEY:

But I feel like they didn't deal with the child at all, like, I think it was, if it was me,

CHELSEY:

Like, it seems like we had some sort of a problem here.

CHELSEY:

Like, are you okay?

CHELSEY:

Like, you know, sir, I imagine, you know, you obviously didn't do this on purpose.

CHELSEY:

I know it's crazy in here today.

CHELSEY:

You know, let me, let me hold your things.

CHELSEY:

Let me help you.

CHELSEY:

Like, I think I would just do something to try to appease the situation and make everybody happy.

CHELSEY:

I also know that when you're at Disney world or land, like this is sort of embarrassing.

CHELSEY:

I was like, I don't know, probably like 15.

CHELSEY:

And I went to Disney for spring break with my mom and we went on

CHELSEY:

Like, I don't like any of that stuff where it looks like there's a real alien and

TREY:

Oh, I know exactly...

TREY:

where you locked into the seats?

CHELSEY:

YES!

TREY:

And it's in the center in a tube.

TREY:

Oh my God.

TREY:

That was so terrifying.

CHELSEY:

Yeah

TREY:

They got rid of it.

CHELSEY:

Yeah, It was awful.

CHELSEY:

So like I left and I was hysterically crying and somebody was there immediately and they like

CHELSEY:

Like here's a pin stay and watch the parade.

CHELSEY:

And then like two seconds later, it was like, if you have a pin, guess what?

CHELSEY:

You're in the parade.

CHELSEY:

And it was like this whole thing.

CHELSEY:

So it just goes to show, especially like, even if I was, you know, a teenager embarrassingly

CHELSEY:

Or there should be a protocol for like kids crying, like give them a, I

CHELSEY:

There's gotta be something that we could do.

TREY:

Yeah.

TREY:

I wonder if there is like different expectations for the store.

TREY:

Obviously I would assume there are, but it does seem to me that the worker went into

TREY:

The parent was like, excuse me, excuse me.

TREY:

And so the worker was like, let me stop this escalation rather than sort of being like...

TREY:

They even mentioned, like you're supposed to call my daughter a princess, which

TREY:

But that is how that is this universe.

TREY:

But I even think like if I had been working there, I would have been like,

TREY:

Like Cinderella's step sisters do to her when she's brushing their hair, like it's okay.

TREY:

Like you try to let you know, like you are working at a Disney Store.

TREY:

Like you would think that the response would have been more compassionate

TREY:

I

CHELSEY:

completely agree.

CHELSEY:

I mean, I think there's no doubt in my mind that the staff here mismanaged this situation,

TREY:

But like, do you think that this is indicative of Disney Stores themselves, like would

CHELSEY:

That's what I was about to say.

CHELSEY:

I mean, I think that that's the hard thing with situations like this.

CHELSEY:

Like I understand, like I'm just gonna to put myself in the position of a family, cause I don't

CHELSEY:

I'm sure it is insane in there.

CHELSEY:

And it's one of those situations where it's like, watch your child because people are

CHELSEY:

So yeah, I think that in that regard I might be like, all right.

CHELSEY:

Yeah.

CHELSEY:

Good to keep in mind that this is Times Square and the store is probably mayhem.

CHELSEY:

Outside of that, yeah, I don't know that it would stop me from going.

TREY:

Yeah, to me, I feel like the big part of this review is like about this other

TREY:

And I recognize that like the response from the store employee, like was not

TREY:

I don't know that it's indicative of the store maybe cause it's Times Square

TREY:

Yeah, but also it ends with this point that like two separate employees

CHELSEY:

Yeah, they didn't know where things where, they didn't know where the manager was.

CHELSEY:

I mean, yeah.

CHELSEY:

I think you can expect to have a subpar customer service experience

TREY:

I mean also to not know how to enter the coupon.

TREY:

That is the time when I would be like, look, I am not a Karen, but you need to get your manager.

TREY:

Like, this is a valid coupon.

TREY:

Like how can you not accept it?

CHELSEY:

And it sounds like at that point they were just like I wanna get out of here.

TREY:

Yeah, my baby is crying.

CHELSEY:

Yeah.

CHELSEY:

That's so sad.

CHELSEY:

I felt so bad for this kid when she was like, just, you know, like my kid

CHELSEY:

Cause some kids obviously like you could bump into them a little bit and

CHELSEY:

So I think it was important for AdventuresWfamily to let us know that they're a tough brood.

CHELSEY:

Was that the word?

TREY:

Thick skin!

CHELSEY:

Thick skin family!

CHELSEY:

Yeah.

CHELSEY:

I don't know.

CHELSEY:

It is, it is hard when we get these, when we get these reviews that are so specific to this

CHELSEY:

Like maybe if I read this to and I was with my family, I would say, guys, let's skip it.

CHELSEY:

We'll go to the Disney Store when we're home..

TREY:

Yeah.

TREY:

I do wonder if it's going to be more expensive cause it's in Times Square.

CHELSEY:

Right.

TREY:

But then you have a kid and you're trying to like entertain them.

TREY:

Like it's like, let's just go to the Disney Store.

CHELSEY:

Yeah.

CHELSEY:

This is, this is a tough, this is a tough one for me to, to crown.

TREY:

There are so many circumstances like this too, where it's one

CHELSEY:

Right when you're like, especially with the turnover, like who knows if

TREY:

Right.

CHELSEY:

And I think that that's, what's so hard about, this is like you could go

TREY:

2016.

CHELSEY:

Okay.

CHELSEY:

All right.

CHELSEY:

I think I'm ready to crown.

CHELSEY:

How about you?

TREY:

Yeah, let's do it.

CHELSEY:

All right.

CHELSEY:

Let's do it.

TREY:

So Chelsey and I each have our own set of one to five crown cards and in an effort

VOICEOVER:

The Queens are Tabulating.

TREY:

Okay.

TREY:

Are you ready?

CHELSEY:

I think I'm ready.

VOICEOVER:

Total Score.

CHELSEY:

Oh, interesting.

CHELSEY:

I know I have four crowns up.

CHELSEY:

Trey has three crowns up.

CHELSEY:

I think I'm just like a softie when it comes to kids now.

CHELSEY:

I just felt bad for this family and their experience.

CHELSEY:

And I want to, I guess I wanted to validate the experience that they had, even though

CHELSEY:

And I think it is becoming a softie in my tenure as a Review Queen.

CHELSEY:

I've officially become the Paula.

CHELSEY:

I started as like a Simon-Randy.

CHELSEY:

Now I'm the Paula, why did you do three?

TREY:

So you'll never be able to be a judge on American Juniors if they ever bring that back.

CHELSEY:

I guess not.

CHELSEY:

That's okay.

TREY:

You can't criticize children.

TREY:

Um, okay.

TREY:

I said three crowns.

TREY:

It just feels middle to me.

TREY:

Like I, I think that the points raised by AdventuresWfamily are totally valid.

TREY:

It does feel a little specific.

TREY:

I don't know that the impact is that strong.

TREY:

Other than when I go into the store, I'm going to have to be a little vigilant,

TREY:

So I think that it would be a distant memory in the back of my mind, but I don't think

TREY:

And so for that reason, like, I'm sorry to, baby AdventuresW but I'm

TREY:

And I hope that you're okay.

CHELSEY:

I also feel like AdventuresWfamily just based on like their name alone, I feel like they

TREY:

No.

CHELSEY:

They don't?!

TREY:

They've only had four contributions.

CHELSEY:

Oh, interesting.

CHELSEY:

Cause it's cause the first sentence was like, we love writing.

CHELSEY:

I know writing positive reviews.

TREY:

Well, maybe they are on Yelp or something and they didn't do this.

TREY:

Maybe they only opened a TripAdvisor account to write this review.

CHELSEY:

Maybe.

CHELSEY:

I feel like I gave adventuresW too high a score, but I think they...

TREY:

It's okay.

TREY:

You don't have to apologize, Paula.

TREY:

Just drink.

TREY:

Just drink some more water.

CHELSEY:

Alright, I think I'm dehydrated maybe.

TREY:

Well, let's take a break so that Chelsey can get hydrated.

TREY:

And when we come back, we'll get into our Chelsey's review.

CHELSEY:

Woo.

TREY:

Okay.

TREY:

Bye.

CHELSEY:

Bye!

TREY:

Oh, I'm just so thirsty.

VOICEOVER:

Hold your crown.

VOICEOVER:

We'll be right back.

TREY:

All right.

TREY:

We're back from that break and just a little heads up.

TREY:

If you are not a part of our Royal Court on Patreon, you just missed

TREY:

But anyway, right now it is game time,Chels!

TREY:

It's time to take a quick spin on the Meryl-Go-Round.

VOICEOVER:

I don't feel like an icon.

VOICEOVER:

Most of the days I feel like "I can't" that's with an a.

CHELSEY:

Okay.

CHELSEY:

Here's the deal.

CHELSEY:

Trey and I have each picked a rotten scathing, pithy one-star zinger.

CHELSEY:

And with 30 seconds on the clock, we'll take turns, trying to recite the

TREY:

Just like queen Meryl, who does it all!

CHELSEY:

Before the clock runs out.

CHELSEY:

All right.

CHELSEY:

Trey had the first review.

CHELSEY:

So I got the first zinger.

TREY:

What is it, girl?

TREY:

Tell us.

TREY:

Tell us.

CHELSEY:

All right.

CHELSEY:

We're all dying to now.

CHELSEY:

So I feel like all my zingers, a lot of my zingers are...

CHELSEY:

this is the second one that's comes from GNC.

CHELSEY:

Cause I spend a little time on that website.

CHELSEY:

I'm also bad at taking vitamins.

CHELSEY:

So I was looking for like a gummy vitamin version of this thing called resveratrol.

CHELSEY:

It's an age revitalizing fruit chew.

CHELSEY:

I don't know.

CHELSEY:

Somebody told me that it was supposed to be good for my skin, but now I

CHELSEY:

So.

TREY:

You're so worried about your skin.

CHELSEY:

Save that money.

CHELSEY:

Anyway, this review is from Patty P.

CHELSEY:

It is a one-star review for these revitalizing fruit chews on GNC, and

CHELSEY:

Taste singular tastes crap.

TREY:

Oh, Patty P that's a great name.

CHELSEY:

Patty P taste crappy.

TREY:

All right.

TREY:

I am ready.

CHELSEY:

What am I strapped into today, Trey?

TREY:

Today.

TREY:

You are on a black beauty horse.

CHELSEY:

Oh my God.

CHELSEY:

Nay!

TREY:

Okay.

TREY:

You ready?

CHELSEY:

Yes, I'm ready.

TREY:

Did you brush the horse's mane?

CHELSEY:

Of course always, you have to make sure otherwise you don't want that mane to get matted.

TREY:

No sudden movements, or it'll get scared.

TREY:

WWE

TREY:

Spy crappy superhero

VOICEOVER:

tastes crappy

TREY:

TLC reality show taste, crappy opera, diva

TREY:

auctioneer, crappy days, breaking news.

CHELSEY:

That was a lot, but that was a short one.

TREY:

Um, okay, so you got six, seven.

CHELSEY:

Wow.

CHELSEY:

seven.

TREY:

Really good.

CHELSEY:

That might be a personal best.

TREY:

No, you got eight the other day.

CHELSEY:

Oh, I did?

TREY:

I don't.

TREY:

But maybe that was one, we didn't include.

CHELSEY:

Maybe, uh, well, whatever, either way.

CHELSEY:

I'm pleased with my, a score of seven.

CHELSEY:

Thank you, Trey.

CHELSEY:

And, um, what is your one star zinger?

CHELSEY:

Where's it from?

TREY:

Okay.

TREY:

So my one star zinger today is from Apple Podcasts.

TREY:

It's for a podcast called Call Me Daddy.

CHELSEY:

Okay.

TREY:

So the subject is wow.

TREY:

One star.

TREY:

Maybe the worst on air talent I've ever heard.

CHELSEY:

Trey, This is a long one.

CHELSEY:

If you really gave yourself quite a challenge.

TREY:

I know, but it is just one sentence.

CHELSEY:

Okay.

CHELSEY:

Are you ready?

TREY:

Yeah.

CHELSEY:

All right.

CHELSEY:

Let's do this.

CHELSEY:

Maybe the worst song.

CHELSEY:

True crime doc

CHELSEY:

burst on air talent.

CHELSEY:

I heard auctioneer

CHELSEY:

. VOICEOVER: I heard

TREY:

sports announcer, maybe the worst on air talent,

CHELSEY:

breaking

TREY:

news, maybe the worst on air talent I've ever heard.

VOICEOVER:

Lifetime, maybe.

TREY:

The worst

CHELSEY:

pop star.

VOICEOVER:

That's all.

CHELSEY:

Wow.

CHELSEY:

Trey.

CHELSEY:

That was great.

CHELSEY:

4, 5, 6.

TREY:

That means Chelsey's our winner.

CHELSEY:

Yes.

CHELSEY:

Thank you.

TREY:

Oh, wait.

TREY:

I know why I didn't win because I never found out what I was riding.

CHELSEY:

Oh, well, I was riding, I just assumed it was like I'm riding the black horse.

CHELSEY:

You're riding the white horse, sort of like a black Swan white Swan moment.

TREY:

Oh, that means you're evil.

CHELSEY:

Yes.

CHELSEY:

That's why I won.

CHELSEY:

Cause I used sorcery

VOICEOVER:

Review That Review.

TREY:

So, we're back from the game break.

TREY:

And now it's Chelsey's turn.

TREY:

Girlfriend, where's your review from this week.

CHELSEY:

Okay.

CHELSEY:

So my review is from Amazon and it is written by Anita J.

CHELSEY:

And it is a one-star review of Coastal Pet Safari.

CHELSEY:

It's a dog dematting comb, did look this up for personal use in

CHELSEY:

All right, here we go.

CHELSEY:

This is Anita J.

CHELSEY:

The subject is we normally don't write reviews and I would love to

CHELSEY:

We normally don't write reviews and I would love to give this a good one, but

CHELSEY:

The instruction clearly states that if you're left-handed to remove the bolt on

CHELSEY:

Wrong.

CHELSEY:

What they lack to mention is that you need the assistance of the United

CHELSEY:

We used every tool we have in our arsenal to attempt to remove the it.

CHELSEY:

And it is impossible to remove.

CHELSEY:

We even stripped the bolt due to the amount of force used to try and remove it.

CHELSEY:

If you're left-handed and are even thinking about purchasing this, please,

CHELSEY:

Or get the assistance of two bodybuilders to assist you one to hold the handle.

CHELSEY:

And one to turn the bolt.

CHELSEY:

Shame.

CHELSEY:

We soooo wanted to try this.

CHELSEY:

If the makers of this tool is reading this, please give the option for

CHELSEY:

I almost slipped a few times.

CHELSEY:

Safari Pet Products, please tell us what we are doing wrong to flip it.

TREY:

Anita J!

CHELSEY:

Anita J came to play.

TREY:

I wonder if Anita J got to like, apply for that college scholarship for left-handed students.

CHELSEY:

Is that a thing?

TREY:

Yes!

TREY:

I was so jealous.

CHELSEY:

Oh my God.

CHELSEY:

I didn't know that.

TREY:

I guess that's my right-hand privilege.

CHELSEY:

It's true.

CHELSEY:

I was thinking about that a lot.

CHELSEY:

Like truth be told I bought this product immediately afterwards.

CHELSEY:

Cause I was like I'm right-handed sorry.

TREY:

Did you know, My mom was ambidextrous and her teacher would hit her hand with a

TREY:

That's so crazy.

CHELSEY:

Yeah, my grandmother had the same thing.

CHELSEY:

She was ambidextrous, but they like made her write with her right hand.

CHELSEY:

I wish

TREY:

I was ambidextrous, but...

CHELSEY:

I know, That sounds nice.

TREY:

Okay.

TREY:

Anita J you know, I'm just curious, like, can it really be this difficult?

CHELSEY:

I don't know.

CHELSEY:

Maybe, I mean,

TREY:

Anita J says you need two bodybuilders, one to hold the damn thing.

TREY:

And the other one to turn the bolt.

CHELSEY:

I mean, to me that just means that it's not, it seems like Anita J bought this

CHELSEY:

And someone must responded or maybe they wrote in the thing.

CHELSEY:

I didn't see it.

CHELSEY:

That this is what you do.

CHELSEY:

And it must just not be possible.

TREY:

Wait, I'm confused.

TREY:

Is it a glove?

CHELSEY:

No, it's a comb.

CHELSEY:

It's a, I didn't know that there was left and right handed comb...

CHELSEY:

again right-handed privilege.

CHELSEY:

Sorry.

CHELSEY:

But like, I didn't know that there was a left comb and a right comb.

TREY:

I didn't either.

CHELSEY:

I guess there is, I guess, I don't know.

TREY:

Okay.

TREY:

This whole time you were reading, I was picturing one of those gloves that you see,

TREY:

And I was like, ah, you just have to like flip to the other side of the glove.

TREY:

Okay so it's a Comb and, oh, I guess that if you're coming at it from your left hand, the

TREY:

Cause if you're brushing with your right,

CHELSEY:

I mean, I'm glad you understand that.

CHELSEY:

I think I'm still confused.

CHELSEY:

I'm dropping a screenshot into the, into the chat Trey so that you can see, and then

TREY:

we'll have to put it on our Instagram.

CHELSEY:

Yeah, It's a comb.

TREY:

Oh, but you see how, but that is what I was thoughtt.

TREY:

Yeah.

TREY:

But you see how it's like the blades are on the top.

CHELSEY:

Yeah.

TREY:

It's like a, a flag.

TREY:

So only one side of the flag has the blades like positioned to actually demat.

CHELSEY:

Right.

TREY:

So I see if.

CHELSEY:

If you were left-handed, but it makes sense then flag would be in the wrong direction.

CHELSEY:

Okay.

TREY:

Right.

CHELSEY:

Okay.

CHELSEY:

And I do see that in the picture.

CHELSEY:

It does kind of make it look like you could just like unscrew the top.

CHELSEY:

Like there's like a little screw on the top.

TREY:

Yeah.

TREY:

Like the little bolt at the end.

CHELSEY:

Yeah the little bolt at the end.

TREY:

Wait, I'm just seeing that this product is $12.49.

TREY:

Can't you just find a left-hand friendly version instead of like, trying to make this one work?

TREY:

I guess that as like, again, privilege.

CHELSEY:

I think it's our right-hand privilege.

CHELSEY:

I wonder how if you're listening listeners and you're, left-handed, I'm genuinely

TREY:

Me too.

TREY:

Please, please call us.

CHELSEY:

Yeah.

CHELSEY:

Are there a plethora of left-handed products out there?

CHELSEY:

Like, I don't think if I were a manufacturer and I were manufacturing this comb,

CHELSEY:

I don't know.

TREY:

It wouldn't have even occurred to me.

CHELSEY:

Yeah.

CHELSEY:

Which again, yeah, this is interesting because I think that if I were left-handed and I read

TREY:

Well, Even the headline is.

TREY:

I wish I could give this a review, but I can't because of who I am.

TREY:

And that is horrifying.

TREY:

I mean, that's horrifying.

CHELSEY:

Yeah.

CHELSEY:

That's sad.

CHELSEY:

It's true.

CHELSEY:

It's sad we to think about it that way.

CHELSEY:

Like, I'm sorry, Anita J.

TREY:

I think this is incredibly valuable if I was left-handed.

TREY:

I mean, even for you as a right-hander you're like great.

TREY:

It doesn't affect me.

CHELSEY:

Right.

TREY:

It is seeping with value.

CHELSEY:

Yeah.

CHELSEY:

I mean, I'm just going to looking right now.

CHELSEY:

93 people found this helpful.

CHELSEY:

So that says something.

TREY:

And there's no like response.

CHELSEY:

There's no response.

CHELSEY:

Um,

TREY:

it's pretty, yeah, that's a pretty damning review.

TREY:

If I was Safari, I would be very upset about this.

TREY:

I would send them a life time supply.

CHELSEY:

Yeah.

TREY:

Of bodybuilders to help them switch the blade.

CHELSEY:

Right.

CHELSEY:

Maybe that's what Anita J was going for.

CHELSEY:

And if she was, I respect it.

TREY:

Amen.

TREY:

No shame in your game.

TREY:

So I noticed a couple of times there were some spelling mistakes.

CHELSEY:

Yeah, there were definitely some,like, copy editing issues, you

CHELSEY:

That definitely,

TREY:

just words left out.

CHELSEY:

Yeah.

CHELSEY:

Like words left out.

CHELSEY:

Like the wrong word and whatever.

TREY:

I definitely believe, I believe Anita in this.

TREY:

Like, I don't think that they're being shady or that they're lying or that they're a competitor.

TREY:

Like, I actually believe that this is a real experience.

CHELSEY:

Yeah.

CHELSEY:

I believe Anita too.

CHELSEY:

I also believe that Anita, was serving us hyperbolic comedy here and for that.

CHELSEY:

I wanna just give her a nod.

CHELSEY:

You know, it was funny.

CHELSEY:

I mean, I like laughed at the bodybuilder stuff and like the, get a gym membership, you know.

TREY:

Yeah, I, I didn't like that.

TREY:

I didn't like, I didn't like the first joke about needing to be in the U S military or whatever.

CHELSEY:

No, she said you need the assistance of the United States Military.

TREY:

Yeah, I think that could have been funnier, but I liked the bodybuilder visuals.

CHELSEY:

Maybe she should have workshopped the jokes.

TREY:

But I appreciate that while being discriminated against

CHELSEY:

she's still got a sense of humor,

TREY:

Anita is able to like try to spin some jokes.

TREY:

So,

CHELSEY:

yeah.

TREY:

Okay.

TREY:

That's good.

CHELSEY:

That's what I was getting at.

TREY:

I mean, I wouldn't hang this on my fridge, if this was my grandchild, because it

CHELSEY:

I think so.

CHELSEY:

I think Anita J is really standing up for the left-handed dog groomers of America.

TREY:

If you're a left-handed dog groomer and you're listening to this,

TREY:

I'm so curious.

TREY:

Honestly, like Chelsey's request earlier, if you are left-handed or if we know

CHELSEY:

Yeah.

CHELSEY:

And I feel like I'm going to have to crown it as if I were left-handed, you know?

TREY:

Ooh, Interesting.

TREY:

Okay.

TREY:

Well, let's crown it ause I want to have that conversation.

CHELSEY:

Okay.

TREY:

Ready?

CHELSEY:

Yes

VOICEOVER:

The Queens are Tabulating.

TREY:

All right.

TREY:

Okay.

TREY:

I think I'm ready.

CHELSEY:

I think I'm ready too.

VOICEOVER:

Total Score.

CHELSEY:

Okay.

CHELSEY:

Queens are unanimous.

CHELSEY:

We're both giving four crowns to Anita.

CHELSEY:

Trey.

CHELSEY:

Tell us why you gave Anita J four crowns.

TREY:

It's really challenging for me because I didn't want to be coming from a place of

TREY:

And I just didn't give it five because it kind of upsets me.

TREY:

Like, I actually feel badly for Anita J, that they were discriminated against.

CHELSEY:

Yeah.

CHELSEY:

And that's like, maybe like impacting, like maybe you're not even remembering

CHELSEY:

Cause you're just kind of like, upset.

TREY:

I just think that like there needs to be a higher level of entertainment in

TREY:

So to me, I just gave four because.

TREY:

I think this is a valid problem, but I don't know the percentage of America, of

TREY:

So I do think that it doesn't matter to a certain population.

TREY:

So four crowns, what about you?

CHELSEY:

I gave the four crowns, I took off a crown for the spelling

CHELSEY:

I also took off.

CHELSEY:

Part of that, you know, lack of the, the five crowns was yeah, the entertainment.

CHELSEY:

I wasn't like bowled over, like I was for that giant ball review that had me,

TREY:

That was bowling people over.

CHELSEY:

Yeah.

CHELSEY:

in Stitches.

CHELSEY:

So I wasn't in stitches, but I did appreciate the effort and the ability for Anita to, in a

CHELSEY:

And I want to say maybe even triggering.

CHELSEY:

So because of that and because if I were left-handed and I read this, I

CHELSEY:

I know I should search elsewhere.

CHELSEY:

I think it was a really, you know, uh, effective review from Anita with lots of respect for you.

CHELSEY:

And all of the times you struggle because you're a left-handed person

TREY:

Excellent.

CHELSEY:

Yeah.

CHELSEY:

All right.

CHELSEY:

My Queens we've reached the most Regal portion of our show.

CHELSEY:

Who are you inducting, Trey, for

TREY:

My Royal Highness.

TREY:

Okay.

TREY:

So today I am going to induct a thing once again, but I found the inventor.

TREY:

So today, My Royal Highness is something that I think is very frequently overlooked,

TREY:

Today.

TREY:

I'm inducting ice.

CHELSEY:

Ice.

TREY:

I C E, ice.

CHELSEY:

Okay.

TREY:

So I was raised in the south as a southerner and there is nothing better than iced sweet tea.

TREY:

Now I am married to a Yankee who was raised in New Jersey, and I have learned many

CHELSEY:

Yes.

TREY:

I also am obsessed with coffee I love an iced coffee, so I am inducting ice as

TREY:

No one stops to like value this natural thing that lowers the temperature, especially in the summer.

TREY:

Like this is so fabulous and a man named Frederick Tudor in the early 18 hundreds

CHELSEY:

I love how much research you did for this.

CHELSEY:

I just want to give you a nod.

TREY:

Because I know it's a very silly thing to induct, but I actually like, I have to have ice.

TREY:

I can't consume any, any beverage, if it doesn't have ice in it.

TREY:

I mean, I guess like maybe a glass of wine, but...

CHELSEY:

I like things cold.

TREY:

Like imagine having champagne that was hot.

CHELSEY:

Terrible.

TREY:

Horrifying.

TREY:

And, you know, refrigerators are an updated version of an icebox.

TREY:

So Frederick Tudor.

TREY:

You are my inductee for My Royal Highness.

TREY:

I hope you didn't do anything problematic, but I really appreciate that you did

TREY:

Everyone lift up, except for Chelsey because she's dehydrated, lift up your glass of iced

TREY:

Just to you.

TREY:

Frederick Tudor.

CHELSEY:

Frederick tutor, ice, ice, baby.

CHELSEY:

I mean, thank you.

CHELSEY:

Thank you for that.

CHELSEY:

Wonderful induction, Trey.

TREY:

Thank you.

TREY:

Now, Chelsey, who are you inducting for?

TREY:

My Royal Highness today.

CHELSEY:

That's a good question.

CHELSEY:

So today I am inducting Jessica Yellin.

CHELSEY:

She is @JessicaYellin on instagram.

CHELSEY:

For those of you that don't know now, you know.

CHELSEY:

Jessica Yellin, she's a former CNN, Chief White House Correspondent, and she does something

CHELSEY:

She gives you all the information.

CHELSEY:

I mean, listen, everybody gets news from different sources.

CHELSEY:

I'm not gonna, I'm not going to speak for everyone.

CHELSEY:

I'll speak for myself.

CHELSEY:

She gives me the news that I want to know in a concise way, that is interesting and effective.

CHELSEY:

And she just pivoted to this Instagram news angel.

CHELSEY:

And so many people like myself benefit from the things that she

CHELSEY:

I feel like she allows me to understand things that I might not understand otherwise.

CHELSEY:

And Jessica Yellin, you're a news Queen.

CHELSEY:

You're My Royal Highness.

CHELSEY:

And if you guys don't follow her and you're interested in that kind of

TREY:

I love this.

CHELSEY:

Yes!

CHELSEY:

Me too!

TREY:

Wait, I don't think I said the word "this" correctly.

TREY:

Like I think my, my tooth got stuck on my lip.

CHELSEY:

Okay.

TREY:

I love this.

CHELSEY:

I love this too.

CHELSEY:

This is great.

CHELSEY:

This is my favorite part of the show.

VOICEOVER:

Listener Voicemail!

TREY:

You guys, we're not done yet.

TREY:

We have a very special edition of Listener Voicemail.

TREY:

I'm just going to start playing it.

CHELSEY:

Okay.

VOICEOVER:

Hey Queens.

VOICEOVER:

My name is David and I would like to Lodge A Complaint.

TREY:

So this is my husband.

CHELSEY:

Oh!

CHELSEY:

This is, This is David David.

CHELSEY:

Okay.

TREY:

So, I just had to like, be transparent about that.

TREY:

So

CHELSEY:

Okay

VOICEOVER:

So, my complaint that is being lodged is against rental car companies

VOICEOVER:

And then your confirmation number.

VOICEOVER:

And then you arrive there and they don't have a car for you.

VOICEOVER:

And they just tell you.

VOICEOVER:

Sorry, we don't have enough cars.

VOICEOVER:

We're not honoring your reservation.

VOICEOVER:

This happened to me and it was honestly infuriating because you know what happened after

VOICEOVER:

I just thought I have my thing.

VOICEOVER:

I'm good.

VOICEOVER:

I'm set.

TREY:

Crazy.

CHELSEY:

That's outta control.

TREY:

Have you ever heard of this happening?

CHELSEY:

I wonder if he arrived late or something.

CHELSEY:

I mean, either way, it's disgusting, but I haven't really heard of this happening.

TREY:

It might be a, it might be a pandemic situation.

TREY:

I'm not sure about that, but okay.

TREY:

We'll keep going.

CHELSEY:

Still.

VOICEOVER:

They don't have a car and now I'm scrambling.

VOICEOVER:

I have my luggage and there was no cars.

VOICEOVER:

And so what I ended up doing is finding a stranger who was going the same way that I was,

VOICEOVER:

We had a great trip.

VOICEOVER:

She also picked up another stray.

VOICEOVER:

Who couldn't get her car from the rental company.

CHELSEY:

Oh my God.

VOICEOVER:

So the story kind of has a happy ending, but this is my big complaint.

VOICEOVER:

It's okay if you don't have enough cars, I know people are traveling again

VOICEOVER:

And so.

VOICEOVER:

Well, if you have a rental car shortage, that's fine, but don't take my reservation.

CHELSEY:

Agree!

VOICEOVER:

Know your inventory, have your system figured out.

VOICEOVER:

So when I try to make a reservation, it'll say, sorry, we can't give you a reservation.

VOICEOVER:

We don't have enough cars so that I can then look for other ways to get there.

VOICEOVER:

And I won't just be kind of feeling screwed over in the moment.

VOICEOVER:

That's my complaint.

VOICEOVER:

Thank you, Queens.

CHELSEY:

Wow.

CHELSEY:

I'm hearing you, David.

CHELSEY:

First of all, I was really scared when he said he took a ride from a random stranger.

TREY:

Thank you for saying that because I listen to too many murder podcasts.

TREY:

I would never do that.

CHELSEY:

Never

TREY:

Are you kidding me?

TREY:

Did we learn nothing from the seventies?

TREY:

Other than you do not hitchhike?

CHELSEY:

Agreed.

CHELSEY:

So I'm so glad that it turned out well and that this person ended up

CHELSEY:

But I was, yeah, I was a little bit nervous for David when he told me that.

CHELSEY:

But like beyond that, which is like, I understand desperate times, I guess.

CHELSEY:

But like ridiculous.

CHELSEY:

How could they do that?

CHELSEY:

You don't give someone the confirmation number if you can't deliver.

TREY:

Yeah.

TREY:

And this was apparently happening to a lot of people that they just like

CHELSEY:

They picked up another stray.

CHELSEY:

I love how he said that.

TREY:

Stray.

TREY:

That is very funny.

CHELSEY:

Yeah.

TREY:

Yeah, You would think they would have a list of an inventory and you

TREY:

Who knows.

TREY:

David.

TREY:

So sorry that happened to you.

TREY:

I appreciate that.

TREY:

You made a Royal Highness out of a lodging of a complaint that says so much about who you are.

CHELSEY:

Yeah.

TREY:

Thank you for leaving us a voicemail.

CHELSEY:

And also just like quick shout out since we're here.

CHELSEY:

And like, I I've thought about giving David My Royal Highness a few times and maybe I

CHELSEY:

And he's a fantastic photographer and we love, I mean, obviously

TREY:

Ah, yes, very nice.

TREY:

This is not an ad, but he is a wedding photographer and you can follow him

CHELSEY:

Yes.

CHELSEY:

As you should.

TREY:

Um, and I did not, I did not solicit that complainant.

TREY:

He wanted to give the complaint, so.

CHELSEY:

Yes.

CHELSEY:

Everybody.

CHELSEY:

Please give us your complaints.

CHELSEY:

I would, I would love to hear them.

TREY:

And the left-hand people, please.

CHELSEY:

Please let us, and also just, yeah, just I'm so glad that you said that because I just

CHELSEY:

Oh, sorry.

CHELSEY:

Not Angela.

CHELSEY:

And what is wrong with me.

CHELSEY:

I can't get anybody to...

TREY:

...you're dehydrated.

CHELSEY:

I'm dehydrated.

CHELSEY:

Let me drink.

CHELSEY:

But I wanted to say something else about Anita J that made her like kind of a queen.

CHELSEY:

Did you notice that she used the Royal We throughout her entire review?

TREY:

What is that?

TREY:

Linguist?

TREY:

Not linguistics.

TREY:

That's like, um, what's the, what's that word?

TREY:

Um, it's like the power of persuasion or our, our, our it's a Barbara Corcoran

CHELSEY:

Yeah.

CHELSEY:

So like maybe, maybe I think that I think of Anita as a queen.

CHELSEY:

Cause she, she just showed up with that royal We.

TREY:

You're going to get me on your side if you say we.

TREY:

I think it's me.

CHELSEY:

Yes.

TREY:

That's power.

CHELSEY:

That is power.

TREY:

That's Queendom.

CHELSEY:

Yes, that's Queendom.

CHELSEY:

Anita J.

CHELSEY:

All right.

TREY:

Well we did at my Queen.

TREY:

Another round on the, R U an RQ Ferris Wheel.

CHELSEY:

Wow.

CHELSEY:

We just keep coming up with new nicknames for things.

CHELSEY:

Thank you guys so much for joining us.

CHELSEY:

If you like what you heard, please tell a friend.

TREY:

If you didn't like what you heard, please tell an enemy.

TREY:

If you want to be like David hit up our voicemail box.

TREY:

It's 1-850-REVIEW-0.

TREY:

You can read us a review, or you can lodge a complaint, or you can induct

TREY:

Yes, you

CHELSEY:

can also follow us on all the socials at the review Queens.

CHELSEY:

And I'm @ChelseyBD.

CHELSEY:

Chelsey with a Y

TREY:

and I'm Trey with two R what I, the way you said that I wanted to sing.

TREY:

Chelsey with a B, but it goes Y, but what is that song?

CHELSEY:

Liza?

CHELSEY:

Is it like Liza with...

TREY:

Liza With a Z, not Lisa with an S...

TREY:

I can't believe, I didn't know that.

TREY:

And you just corrected me.

TREY:

Okay.

TREY:

And I'm @TreyGerrald that's with two RS.

TREY:

It's a bad, it's a long story.

TREY:

Become a member of the Royal Court by joining our Patreon at patreon.com/reviewthatreview.

TREY:

We have three levels.

TREY:

Depending on the depth of your pockets, Queens.

TREY:

Our entry-level starts at only $5 a month.

CHELSEY:

That's like the price of one coffee at Starbucks, right?

CHELSEY:

I don't know.

CHELSEY:

Okay.

TREY:

It'd be iced.

CHELSEY:

It should be iced.

CHELSEY:

Let's be honest, especially in this like

TREY:

No those are like $6.

CHELSEY:

...especially in the summer.

CHELSEY:

All right.

CHELSEY:

You can also watch live clips from our recording sessions on YouTube.

TREY:

And remember.

CHELSEY:

Ignore the haters.

CHELSEY:

You're a Queen.

TREY:

Gender non specific, Queen.

CHELSEY:

Of course.

CHELSEY:

Bye

TREY:

Bye.

TREY:

Review that review is an independent podcast.

TREY:

Certain names have been redacted or changed to protect the guilty.

TREY:

Executive Produced by Trey Gerrald and Chelsey Donn with editing and sound designed by

TREY:

Our cover art was designed by LogoVora and our theme song was written by Joe

VOICEOVER:

Oh My God, It's a Karen!

TREY:

Chelsey.

TREY:

Drink your water.

CHELSEY:

Ugh.