In baseball, gifted players are called a four tool player.
Speaker AThat's because there's only four main tools that you use to be good at baseball, from Little League to the World Series.
Speaker AThrow the ball, catch the ball, hit the ball, run.
Speaker AWhat I want you to know is, when you step out of the exam room and are leading your administrative team, there's only four skills that it takes to be a superior leader.
Speaker ATo step out of your clinical, top down leadership role into a new way of working with your teams that will help you be more effective, have more fun your teams be more engaged, and produce superior results.
Speaker ALet me show you the four so you can be a four tool physician leader.
Speaker AHello and welcome to the latest episode of the Stop Physician Burnout podcast, a physician leadership podcast where you will learn the skills so that we can join together and lead the charge to physician well being skills to earn the respect of your colleagues in the front line, skills to exercise true influence in the C suite and take back your job, your practice, your career and your life.
Speaker AAll of these tools have been proven effective in my 40,000 doctor physician coaching and training practice.
Speaker AAnd if I know one thing, I know you're super busy.
Speaker ASo let's get started.
Speaker AEven though leadership is one of the most popular topics for any number of books in any given publishing year, I mean, how many leadership books do you have on your bookshelf right now?
Speaker AEven though all those books come out every year, what I want to tell you is that when you migrate from being a clinical leader on your clinical care teams, giving orders and expecting your team to obey to your administrative role, chief of staff medical director, department chair, CMO when you step out of the exam room into that administrative role, you only need four skills to be one of the best leaders in your entire organization.
Speaker AI guarantee it.
Speaker ASo let me teach you those four skills now so you can be a four tool leader just like the best baseball players are four tool players.
Speaker ARemember, catch the ball, throw the ball, hit the ball, run.
Speaker AThese are the four skills of superior physician leadership.
Speaker AThe majority of physician leaders in straddle roles where you're both a clinician and a part time leader, practice none of these, you get four under your belt.
Speaker AYou're going to easy be the best leader in your organization.
Speaker ASkill number one.
Speaker AIt's involved with a saying that you may have heard before.
Speaker A80% of success is just what, just showing up.
Speaker AWhat that means is the typical habit of a physician leader is to only show up with their people when somebody's in trouble, when somebody's messed up when there's a problem.
Speaker ASo anytime that you show up, your team sits back knowing they're in trouble as you walk through the door unannounced.
Speaker ADon't let that happen to you and your people.
Speaker AGet out of your office.
Speaker AGet out of the exam room, and go round and shadow your people.
Speaker AOutside of times of crisis, get out of the ivory tower.
Speaker AIf you have an office in a building next to your clinical setting, be the person that when they you show up, everybody says, well, what do I owe this pleasure to?
Speaker ADyke, what are you down here for?
Speaker AHave them smile when they look at you rather than cower in the corner and wait for you to dress them down.
Speaker ASo show up.
Speaker AThat's number one.
Speaker ANumber two, when you show up in your administrative role, take your doctor hat off, put your hand on your head and say to your people, hey, I'm taking my doctor hat off.
Speaker AAs you mind taking that hat off, that's an energetic cue to you to stop giving orders.
Speaker ASo skill number one is get out of the office, get with your people outside of times of crisis.
Speaker AStep number two is take your doctor hat off.
Speaker AThat's a cue for you to begin to practice the two remaining skills.
Speaker ANumber one, don't give orders.
Speaker AAsk questions.
Speaker ASpecifically, ask questions that begin with what or how.
Speaker ABecause what you're looking to do is to tap into all of the skills and experience and training and expertise of everybody on your team to reach the best strategy to address the team's concerns.
Speaker AYou do that by asking questions, not lone rangering, figuring it out and telling everybody what to do and expecting them to obey.
Speaker AIt's a different skill set.
Speaker AIt's a servant leadership skill set.
Speaker AYou're here to serve the team.
Speaker AAnd the last of the four skills is say thank you early and often.
Speaker AAnd remember, thank you can be for skill or it can be for effort.
Speaker AIf you thank people for their effort, it's always received in a more positive fashion.
Speaker ASo thanks for your hard work, Cheryl, we really appreciate it.
Speaker AAnd remember, too, it's most powerful when you are then very specific about what you're thanking her for.
Speaker ACheryl, thanks so much for dealing with that patient in the waiting room yesterday.
Speaker AThat was masterfully done.
Speaker AWe really appreciate it.
Speaker ASo let's go through the four tools again.
Speaker ABaseball is throw the ball, catch the ball, hit the ball, run.
Speaker AAs a physician, administrative leader, it's show up, get out amongst your people outside of times of crisis, take your doctor hat off, stop giving orders, and ask questions that begin with what or how, and say thank you early and often.
Speaker AThanks for your hard work.
Speaker AWe really appreciate it.
Speaker AAnd be specific.
Speaker ANow, these may seem simple and they are just like throw the ball, catch the ball, hit the ball, run is simple, but you can win the World Series with the same four skills.
Speaker AYou can be the best leader in your organization with just these four skills.
Speaker ABecause as you observe other leaders in the organization, I think what you'll find is nobody's using all four, and you probably aren't using all four of them right now either.
Speaker ASo 1234 is all you have to master.
Speaker AApplied consistently, you will see your teams respond, be more engaged, better performance, and everybody, you and everybody else on your team is going to have a lot more fun.
Speaker ASo I challenge you.
Speaker ABe a four tool player.
Speaker AGo for it.
Speaker ANow, if you've been following the stop physician Burnout podcast for a few weeks now, you'll realize that what I've just done is reviewed episodes 101 to 105 because these four skills are one at a time in those episodes.
Speaker ASo I encourage you to go back and review them because they go into these skills in a bit more detail.
Speaker ABut just know all it takes is four skills to be the best leader in your organization.
Speaker AI promise.
Speaker AAnd these are the four that allow you to be a servant leader, helping the team address the team's issues in a way that engages and enrolls them in giving their best work.
Speaker ANow this podcast is Tuesdays and Fridays, just ten minutes at a time.
Speaker AI promise it won't be more than ten minutes where I share one or two skills that are proven in my 40,000 doctor coaching and training practice.
Speaker AThey'll work for you every time you use them.
Speaker ACheck it out.
Speaker AUse these skills this week and watch the difference it makes for you and your teams.
Speaker AUntil we're together in the next podcast, you keep breathing and have a great rest of your day.