1 00:00:04,500 --> 00:00:04,830 Hi there. 2 00:00:05,270 --> 00:00:06,080 It's Sue. 3 00:00:06,140 --> 00:00:08,690 And thanks for joining me for tips and talk day. 4 00:00:09,320 --> 00:00:13,310 These are bite-sized topics that I pull from community questions and 5 00:00:13,310 --> 00:00:16,850 things that I'm observing in the world of handmade small business. 6 00:00:17,330 --> 00:00:18,890 If you'd like to submit a topic, 7 00:00:19,220 --> 00:00:22,100 DME over on Instagram at gift biz, 8 00:00:22,100 --> 00:00:25,190 unwrapped failing at failure. 9 00:00:25,730 --> 00:00:29,870 Yes. I want you to fail because too often, 10 00:00:29,870 --> 00:00:35,120 what I see is our fear of failing prevents us from 11 00:00:35,120 --> 00:00:36,620 getting anything done. 12 00:00:37,430 --> 00:00:41,240 If you're a first time product creator and you're wanting to 13 00:00:41,240 --> 00:00:42,410 monetize your product, 14 00:00:42,650 --> 00:00:46,190 or you're doing something new that you haven't ever done before 15 00:00:47,150 --> 00:00:52,970 this concern about failing often paralyzes you where you're to the 16 00:00:52,970 --> 00:00:55,400 point where you do absolutely nothing. 17 00:00:56,150 --> 00:00:59,090 Another thing that I often see happen is that people think 18 00:00:59,090 --> 00:01:02,570 that there's only one way to do something. 19 00:01:02,990 --> 00:01:06,620 And if you don't do things at that exact way, 20 00:01:07,160 --> 00:01:07,940 then you're wrong. 21 00:01:08,330 --> 00:01:09,650 And that's just not the case. 22 00:01:09,650 --> 00:01:13,310 There are so many different ways of accomplishing whatever your goals 23 00:01:13,310 --> 00:01:15,500 are, whatever you're trying to do. 24 00:01:15,500 --> 00:01:18,200 But this thinking that I'm going to fail. 25 00:01:18,200 --> 00:01:19,070 If I don't do it, 26 00:01:19,070 --> 00:01:24,590 the exact perfect right way is actually false thinking. 27 00:01:25,730 --> 00:01:29,300 The third thing that I'll see the mindset is that if 28 00:01:29,330 --> 00:01:30,530 I make a mistake, 29 00:01:30,560 --> 00:01:32,480 if I do something and it doesn't work, 30 00:01:32,840 --> 00:01:35,270 then the whole project is off the table. 31 00:01:35,720 --> 00:01:36,110 You know, 32 00:01:36,380 --> 00:01:39,380 like if you wanted to start a business around whatever your 33 00:01:39,380 --> 00:01:40,700 handmade product is, 34 00:01:41,060 --> 00:01:44,870 and you go to one craft show and you make a 35 00:01:44,880 --> 00:01:46,100 zero sales, 36 00:01:46,220 --> 00:01:48,440 which those of us who have been in the industry for 37 00:01:48,440 --> 00:01:48,950 a while, 38 00:01:48,950 --> 00:01:50,990 know that this can happen. 39 00:01:51,500 --> 00:01:54,470 This doesn't mean that you can't start your business, 40 00:01:55,070 --> 00:01:57,230 making a mistake around. 41 00:01:57,230 --> 00:01:59,630 One thing does not mean you're a failure. 42 00:02:00,230 --> 00:02:01,070 So yes, 43 00:02:01,100 --> 00:02:04,250 I want you to fail at failure. 44 00:02:05,060 --> 00:02:08,420 It's going to keep you from being paralyzed and not taking 45 00:02:08,420 --> 00:02:12,530 action. It's going to release you from this idea that there 46 00:02:12,530 --> 00:02:14,420 is only one way, 47 00:02:14,930 --> 00:02:15,590 one way, 48 00:02:15,590 --> 00:02:16,880 and one way only, 49 00:02:17,690 --> 00:02:20,810 and that if you make a mistake or you don't see 50 00:02:20,810 --> 00:02:22,640 the results that you're looking for, 51 00:02:23,300 --> 00:02:25,370 that there's still a path forward. 52 00:02:25,400 --> 00:02:28,130 This is not where you close the book and be done. 53 00:02:28,130 --> 00:02:30,590 And all of your dreams just drift away. 54 00:02:30,710 --> 00:02:32,510 That is not the case. 55 00:02:33,290 --> 00:02:40,250 The real true story is that success comes from multiple failures. 56 00:02:40,850 --> 00:02:43,190 One of the best ways to look at this is to 57 00:02:43,190 --> 00:02:44,690 reframe the word. 58 00:02:44,690 --> 00:02:45,080 And so, 59 00:02:45,080 --> 00:02:49,490 instead of saying that you're a failure or that you failed 60 00:02:49,490 --> 00:02:50,300 at something, 61 00:02:50,810 --> 00:02:53,150 why don't we say we're doing experiments. 62 00:02:53,660 --> 00:02:58,670 We're testing something out and seeing if it works again, 63 00:02:58,670 --> 00:03:01,420 I'll use idea that if you're starting your business, 64 00:03:01,690 --> 00:03:03,190 you're going to test the product out, 65 00:03:03,190 --> 00:03:04,540 to see if there's a market. 66 00:03:04,870 --> 00:03:08,010 And if you go to your first craft show and you 67 00:03:08,010 --> 00:03:09,150 don't sell a thing, 68 00:03:09,210 --> 00:03:11,640 the biggest fear for anybody at their first show, 69 00:03:11,640 --> 00:03:12,990 of course you, 70 00:03:12,990 --> 00:03:14,010 aren't a failure. 71 00:03:14,730 --> 00:03:17,490 Maybe you just need to tweak your product a little bit. 72 00:03:17,620 --> 00:03:18,510 It should be a different, 73 00:03:19,470 --> 00:03:20,970 it should be a different color. 74 00:03:21,330 --> 00:03:24,990 Maybe your signage didn't explain exactly what the product was. 75 00:03:24,990 --> 00:03:27,300 So there's a little bit of confusion with people who are 76 00:03:27,300 --> 00:03:28,590 coming up to your both. 77 00:03:29,250 --> 00:03:30,270 It's not a failure. 78 00:03:30,450 --> 00:03:32,010 It's been an experiment. 79 00:03:32,250 --> 00:03:33,360 You tweak things, 80 00:03:33,630 --> 00:03:34,890 and then you move forward. 81 00:03:35,520 --> 00:03:36,840 Now, same thing. 82 00:03:37,260 --> 00:03:39,810 So if you're just starting out and you're testing your products 83 00:03:39,810 --> 00:03:40,710 for the first time, 84 00:03:41,100 --> 00:03:44,790 or if you're introducing a product into your repertoire, 85 00:03:44,790 --> 00:03:45,000 you know, 86 00:03:45,000 --> 00:03:47,250 the whole catalog of products that you offer, 87 00:03:47,970 --> 00:03:49,920 I want you to fail at failure. 88 00:03:50,790 --> 00:03:53,490 I don't want you to think about this as a failure. 89 00:03:53,850 --> 00:03:56,220 I want you to think about these things that you do 90 00:03:56,220 --> 00:03:58,200 in your business as tests, 91 00:03:58,440 --> 00:04:02,370 experiments, so that you can gather information kind of like your 92 00:04:02,370 --> 00:04:04,650 old science class, 93 00:04:04,680 --> 00:04:06,210 high school experiments, 94 00:04:06,240 --> 00:04:10,650 right? So the results of that experiment then lead you into 95 00:04:10,650 --> 00:04:12,480 what your next action will be. 96 00:04:12,480 --> 00:04:14,850 Your next test will be right. 97 00:04:14,970 --> 00:04:16,740 That's how I want you to think of things that you 98 00:04:16,740 --> 00:04:18,450 try out for your business. 99 00:04:18,960 --> 00:04:20,550 And when you think of it this way, 100 00:04:20,550 --> 00:04:24,540 when you allow yourself to fail at failure, 101 00:04:25,140 --> 00:04:28,740 all the fear goes away because you're experimenting. 102 00:04:28,800 --> 00:04:30,180 You're trying things out. 103 00:04:30,210 --> 00:04:31,080 You don't take it. 104 00:04:31,080 --> 00:04:32,730 Then as personally, 105 00:04:33,840 --> 00:04:37,200 I also want you to feel like you can fail often, 106 00:04:37,500 --> 00:04:39,960 because the more you learn about your audience, 107 00:04:40,080 --> 00:04:40,920 what they like, 108 00:04:41,040 --> 00:04:42,060 what they don't like, 109 00:04:42,480 --> 00:04:44,190 what sizes of your product, 110 00:04:44,190 --> 00:04:48,000 they like best what price point your audience seems to gravitate 111 00:04:48,000 --> 00:04:49,680 to all of these things, 112 00:04:49,680 --> 00:04:53,190 just make you a better business owner and the decisions and 113 00:04:53,190 --> 00:04:57,030 the offerings you put out are more aligned with your audience. 114 00:04:57,810 --> 00:04:58,590 At first, 115 00:04:58,650 --> 00:05:00,720 you guess you have no choice. 116 00:05:00,720 --> 00:05:02,430 You have to guess at what it is. 117 00:05:02,730 --> 00:05:03,780 You put it out there, 118 00:05:04,230 --> 00:05:06,060 you observe what happens. 119 00:05:06,390 --> 00:05:09,450 You analyze the results you tweak, 120 00:05:09,810 --> 00:05:10,830 and then you put it out there. 121 00:05:10,830 --> 00:05:14,460 Again. I don't call any of that process of failure. 122 00:05:14,910 --> 00:05:18,930 I would call it an experiment and then you learn move 123 00:05:18,930 --> 00:05:22,290 forward. And the other thing about thinking of it this way 124 00:05:22,320 --> 00:05:24,510 is you can laugh at mistakes. 125 00:05:24,930 --> 00:05:27,390 If you something out that you thought was going to be 126 00:05:27,420 --> 00:05:30,180 a winning best seller product, 127 00:05:30,600 --> 00:05:35,010 and you sell two of them only after giving a test 128 00:05:35,010 --> 00:05:35,730 enough time, 129 00:05:36,120 --> 00:05:37,500 you can laugh at it and say, 130 00:05:37,500 --> 00:05:38,100 oh my gosh, 131 00:05:38,130 --> 00:05:39,660 like silly me. 132 00:05:39,690 --> 00:05:41,940 I thought that was going to be so great. 133 00:05:42,240 --> 00:05:43,320 And nobody wants it. 134 00:05:43,470 --> 00:05:45,930 And you can laugh at it because it has nothing to 135 00:05:45,930 --> 00:05:47,580 do with you personally. 136 00:05:47,940 --> 00:05:51,120 It has to do with testing tweaking, 137 00:05:51,540 --> 00:05:55,740 moving forward by being a failure at failure. 138 00:05:56,370 --> 00:06:00,560 It's those actual steps where you come to be a success. 139 00:06:01,130 --> 00:06:02,210 Michelle says no, 140 00:06:02,210 --> 00:06:03,740 or low expectations, 141 00:06:03,740 --> 00:06:04,940 less anxiety. 142 00:06:05,270 --> 00:06:06,680 Yeah, you're exactly right. 143 00:06:07,520 --> 00:06:10,310 I'll tell you what I did way back in the day. 144 00:06:10,310 --> 00:06:11,480 Some of you who follow me, 145 00:06:11,480 --> 00:06:12,800 might've heard this story before, 146 00:06:12,800 --> 00:06:14,810 but I used to have a company called basket time. 147 00:06:15,500 --> 00:06:18,680 And I was focused on corporate accounts, 148 00:06:18,710 --> 00:06:19,760 not one-off, 149 00:06:19,790 --> 00:06:20,000 you know, 150 00:06:20,000 --> 00:06:21,440 individual accustom, 151 00:06:21,440 --> 00:06:23,930 but more of the larger corporate accounts. 152 00:06:24,350 --> 00:06:27,380 As I was building up my designs, 153 00:06:27,380 --> 00:06:28,760 my very first designs, 154 00:06:28,790 --> 00:06:32,210 there was one basket that I loved so much. 155 00:06:32,240 --> 00:06:35,900 So this is a perfect example of putting things into what 156 00:06:35,900 --> 00:06:39,170 you like versus what your customer wants. 157 00:06:39,740 --> 00:06:44,780 So I made this basket that was this beautiful Willow basket 158 00:06:44,780 --> 00:06:46,220 shaped as a coffee cup. 159 00:06:46,310 --> 00:06:48,920 Okay. This was going to be my breakfast basket. 160 00:06:49,220 --> 00:06:51,470 And I thought it would be good for people who were 161 00:06:51,470 --> 00:06:51,920 coming in, 162 00:06:51,920 --> 00:06:55,280 who were speaking at events or when a client wanted to 163 00:06:55,280 --> 00:06:58,430 give a gift to a customer and have it delivered to 164 00:06:58,430 --> 00:06:59,000 their house. 165 00:06:59,000 --> 00:07:00,530 Like it's a nice Saturday morning, 166 00:07:00,530 --> 00:07:02,060 Sunday morning basket. 167 00:07:02,690 --> 00:07:05,780 And it had pancake mix syrup, 168 00:07:05,990 --> 00:07:07,970 a Scotty mix coffee. 169 00:07:07,970 --> 00:07:10,880 You can imagine what it was made up with was gorgeous. 170 00:07:11,180 --> 00:07:12,350 I loved it so much. 171 00:07:12,470 --> 00:07:13,520 It was beautiful. 172 00:07:14,270 --> 00:07:15,020 Didn't sell. 173 00:07:16,430 --> 00:07:20,780 I think I reordered the pancake mix three times because I'm 174 00:07:20,780 --> 00:07:21,230 just like, 175 00:07:21,290 --> 00:07:24,680 oh, people haven't really seen it yet on the website. 176 00:07:24,710 --> 00:07:26,840 Maybe they just didn't look at it or they didn't need 177 00:07:26,840 --> 00:07:27,260 it yet. 178 00:07:27,290 --> 00:07:28,820 I would put it in my brochures. 179 00:07:28,820 --> 00:07:29,990 I would talk about it. 180 00:07:30,440 --> 00:07:32,330 Nobody wanted it. 181 00:07:33,650 --> 00:07:37,820 And it took me probably three rotations of buying cases of 182 00:07:37,820 --> 00:07:44,390 pancake mix to finally figure out that this experiment didn't work. 183 00:07:44,900 --> 00:07:47,420 Do you notice how I said I am not a failure? 184 00:07:47,630 --> 00:07:50,150 My basket business is not a failure. 185 00:07:50,660 --> 00:07:51,440 It's that? 186 00:07:51,590 --> 00:07:55,430 Okay. So learn this take feedback that that design was not 187 00:07:55,430 --> 00:07:59,270 something your customers wanted and move on and know better for 188 00:07:59,270 --> 00:07:59,930 next time. 189 00:08:00,770 --> 00:08:04,400 That's what I mean about failing at failure. 190 00:08:04,850 --> 00:08:06,230 Allow yourself to fail. 191 00:08:06,290 --> 00:08:08,030 Don't feel like you're a failure. 192 00:08:08,060 --> 00:08:11,390 If things don't work out because this is the way you 193 00:08:11,390 --> 00:08:14,480 walk the path on multiple failure stones, 194 00:08:14,840 --> 00:08:18,680 to get yourself to that big success zone. 195 00:08:19,190 --> 00:08:20,600 Share with me some failures. 196 00:08:20,690 --> 00:08:21,680 Everyone's had them. 197 00:08:21,710 --> 00:08:22,610 And honestly, 198 00:08:22,610 --> 00:08:24,320 if you don't have the failures, 199 00:08:24,590 --> 00:08:27,380 you'll never get to that point of success. 200 00:08:27,530 --> 00:08:28,850 It's just not going to happen. 201 00:08:30,770 --> 00:08:31,700 That's a wrap. 202 00:08:32,060 --> 00:08:33,920 I'm a get to the point kind of girl. 203 00:08:34,070 --> 00:08:36,830 And this is what you can expect from these quick midweek 204 00:08:36,830 --> 00:08:39,800 sessions. Now it's your turn. 205 00:08:40,280 --> 00:08:42,680 Go out and fulfill that dream of yours. 206 00:08:42,980 --> 00:08:45,140 Share your handmade products with us. 207 00:08:45,410 --> 00:08:46,370 We want them, 208 00:08:46,520 --> 00:08:49,430 and they bring us both so much happiness..