Welcome to Close it now, the podcast that's revolutionizing the H Vac and home improvement trades industries.
Speaker AGet ready to dive deep into the world of heating, ventilation and air conditioning.
Speaker AWe're turning up the heat on industry standards and cooling down misconceptions.
Speaker AAnd we're not just talking about fixing vents and adjusting thermostats.
Speaker AIt's about the transformative movement that's reshaping the very foundation of H Vac and home improvement.
Speaker AWe're the driving force, inspiring top performers who crave excellence not only in their professional endeavors, but also in fitness, nutrition, relationships and personal growth, proving that we can indeed have it all.
Speaker AThis is Close it now, where excellence meets excitement.
Speaker ALet's get to work now your host, Sam Wakefield.
Speaker BAll right, welcome back to Close It Now.
Speaker BSam Wakefield here.
Speaker BI am so jazzed to have my guest today.
Speaker BHe is somebody that you have more than likely heard his voice before.
Speaker BIn fact, there's a good chance you might listen to his podcast.
Speaker BHim and his, his counterpart listen to their podcast in the past.
Speaker BSo we'll mention that here in a minute.
Speaker BBut before we do, one of the really cool things that I love about getting to help our industry and help our clients and help our community and just everyone, the way that I get to is I get the ability to have high level conversations with top performers, top trainers, just incredible individuals all across our industry and outside of our industry.
Speaker BSo definitely don't take that lightly.
Speaker BThat's a privilege that when you run a podcast you get the ability to get in front of some great people.
Speaker BSo our guest today, he started in a truck as a third generation plumber after dropping out of a Detroit public high school in 1997.
Speaker BSo our one of the most successful high school dropouts probably will have on the show.
Speaker BAnd he moved to Lancaster, Pennsylvania in 2012.
Speaker BI'm going to skip a little bit of this because you get your highlight reel in here was the membership of the leader team.
Speaker BHoly cow.
Speaker BHe helped the company grow from 6 million in 2013 to 34 million in 2023 out of one location.
Speaker BSo that's incredible.
Speaker BAlso equally important, married to his wife for 23 years, have four children, moved to Phoenix, Arizona where he currently serves as a GM of the Phoenix Ben Franklin Plumbing.
Speaker BAnd if you haven't already figured it out, he is co host of the Waste no Day podcast with Nate Minick.
Speaker BSo this is Brian Burton.
Speaker BHe's going to drop some bombs today, Sharon, and we're just going to have a fun conversation.
Speaker BWe have gotten to know each other across the last little bit.
Speaker BAnd it is very much in alignment in the way that we believe that our industry should go and our trade should go and how to help people better.
Speaker BSo, everyone, welcome to the show today.
Speaker BMr. Brian Burton.
Speaker BThank you for being here there.
Speaker CThank you.
Speaker CThank you for having me.
Speaker CThat was a great introduction.
Speaker CI was like, I'm gonna just turn my mic off and just wave you to keep going and go.
Speaker CLet's see how long we can talk about me.
Speaker CNo, exactly.
Speaker BI don't know.
Speaker BWhat's this?
Speaker CWhat is this?
Speaker CYeah, my co host counterpart.
Speaker CWhat?
Speaker CWho's that?
Speaker BYeah, yeah, yeah.
Speaker BNo, unfortunately, like the guy you make fun of on your show, right?
Speaker CYeah, unfortunately, Nate couldn't be here today because he wasn't invited.
Speaker BWait a minute.
Speaker BHeld the phone.
Speaker BI was invited.
Speaker BBrian said that you never, ever, ever, ever guest on shows other than your own.
Speaker BSo.
Speaker CSo true.
Speaker BClear here.
Speaker CI think he's.
Speaker BHe.
Speaker CWell, he guest guest hosted with me on a.
Speaker COn the nevcast, which is one of the partners at wizard of Ads, has a podcast.
Speaker BOkay.
Speaker CAnd that's kind of a business slash, like, sharing the gospel podcast.
Speaker CAnd, you know, Nate's passionate about that, so he definitely joined me for that one.
Speaker CI might be the only one he did with me.
Speaker CHe's just like, no.
Speaker BI love him.
Speaker CHe doesn't.
Speaker CHe does not like Limelight, man.
Speaker CHe doesn't want spotlight on him at all.
Speaker CBut it's funny because, you know, you were on the show here recently.
Speaker CShoot, these episodes may very well air at the same time.
Speaker CAnd when he gets the cans on, man, it's just game on.
Speaker CThe guy just snaps to attention and he has no.
Speaker CNo problem running.
Speaker CBut anywhere else, man, he doesn't.
Speaker CHe doesn't want the spotlight.
Speaker BYou know, it's really, really fun, too, because he's such an incredible operator.
Speaker BAt the same time, you know, it's so good at what he does.
Speaker BHe.
Speaker BYou know, everything that we're so vocal about on our show, you know, when we're really talking about the podcast and stuff, he just naturally does behind the scenes is.
Speaker CYeah, I sound like I know what I'm doing, but I just watch what Nate does and write it down and then spit it out like I know it.
Speaker CRight.
Speaker CExactly.
Speaker CI just.
Speaker CI just watched a really good movie and then I talk about it like I directed it.
Speaker CRight?
Speaker BYou're just watching Nate.
Speaker CPretty much.
Speaker CYeah.
Speaker CThat's what Nate does.
Speaker BYep.
Speaker BSo now that we pumped the Styres a little bit.
Speaker BSo these interviews, this is.
Speaker BThis is going to be a Fun interview because we, you know, we have gotten to know each other a little bit and it's always way less stiff than, you know, so many specific interviews with just guest stars.
Speaker BRight.
Speaker BWhich is awesome.
Speaker BBut so, but for everybody in the Close it Now community that may or may not have ever listened to Waste, the Waste Waste no Day podcast.
Speaker BAnd if you haven't, make sure to tune in.
Speaker BBut give us a highlight reel.
Speaker BHow we've heard a highlight reel of your, your business career, but give us a little bit of highlight reel of the podcast.
Speaker BHow long ago did you guys start recording?
Speaker BI heard that you, you know, basically took it over from the previous person running it.
Speaker BGive us a little history there and what the mission and focus is.
Speaker CExcuse me.
Speaker CYeah, we started it as a way to train our own tech.
Speaker CSo a lot of our, our technicians, not a lot, probably a handful of our techs were coming to us the second time we closed the building down for Covid in 2020.
Speaker CSo this was the end of 2020.
Speaker CSure.
Speaker CAnd, and essentially we just said like, look, we're still going to be at work.
Speaker CCSRs are coming in, dispatch.
Speaker CWe don't want to, I don't know, at that time, probably 60 technicians or 50 technicians coming in and one person getting 10 people sick.
Speaker CAnd then so it's just like if you can run calls, dispatch from home, run your calls.
Speaker CIf they come to the shop to get material, we'll meet them at the door, that kind of thing.
Speaker BAbsolutely.
Speaker CSo what, what got cut out was our very dynamic, camaraderie driven team focused morning meetings, including our, our presentation training, which everybody loves.
Speaker CSo everybody, I assume everybody loved them because I put them on for the most part.
Speaker BSo, you know, everybody loves it because you came up with it and, and you're the one giving the training.
Speaker CYeah, of course everybody had to love it.
Speaker CRight?
Speaker COr at least only the 3% of people who told me about it.
Speaker CSo they would say like, well, one person, Steve in particular said like, it's, it's.
Speaker CAnd this really stuck with me, said, you know, without our getting together and our trainings and our hanging with the team, it, it's getting to be like working anywhere else here.
Speaker BOh, that's rough.
Speaker CAnd that, that one stung.
Speaker CSo we had talked about starting a podcast where we just interviewed one of our people a week and put it out on some platform where all of our team could listen to it once a week.
Speaker CAnd hey, it's next best thing.
Speaker CIt's what we got, you know, so pretty quickly, well, Nate had kept, he kept Harassing me.
Speaker CLet's do this.
Speaker CLet's do this.
Speaker CAnd, like, once we get in, I'll be great.
Speaker CYou know, I'll just do my normal training, but, like, putting it together and getting started for me with everything I'm trying to do is like a nightmare.
Speaker CSo I'm like, yeah, yeah.
Speaker COh, we're going to do that for sure.
Speaker CAnd then finally nature said, hey, tomorrow.
Speaker COr actually, I think it was like, this afternoon, I'm doing a podcast.
Speaker CYou're welcome to join me.
Speaker BAnd this is back when y' all were both in the same location, right?
Speaker CYeah.
Speaker CSo this was the end of 2020.
Speaker CWe.
Speaker CWe released like a little trailer or something, preview episode in December of 2020, and then actually started in January of 2021.
Speaker CAnd Nate and I worked together in Lancaster from 2012 to when I left to move to Phoenix here in July of 2023.
Speaker BNice.
Speaker CSo it really started.
Speaker CWe started doing weekly podcasts in January of 2021.
Speaker CAnd, man, within just probably a couple months, we were getting contacted by people from kind of all over the country.
Speaker CAnd then by probably the end of the first year, it was all over the world.
Speaker CAnd there was, you know, there was some point where we noticed we were getting contacted from people everywhere just telling us how beneficial it was.
Speaker CAnd it did seem like in the beginning, we really started with, like, base level communication stuff and kind of stuff that, I don't know, maybe I thought, like, was.
Speaker CWas stuff that everybody knew and everybody was already using.
Speaker CI always try to.
Speaker CI always try to innovate my trainings.
Speaker CAnd like I. I say all the time, I don't.
Speaker CI don't know that I've come up with a single thing, but I. I do try to package things from all over the selling industry and, and just just slightly bend it toward home services, you know, toward running a call in an H vac, plumbing, electrical truck.
Speaker CAnd now I think last I looked, we have 14 different trades listening to Waste no Day throughout the home services.
Speaker BRight.
Speaker CBut.
Speaker CSo I just try to skew it toward that because the training I had, most of it was real estate training.
Speaker CIt was Brian Tracy and Tom Hopkins and Zig Ziglar.
Speaker CThese guys really geared toward real estate.
Speaker CEven if they weren't saying it.
Speaker CYou could.
Speaker CYou could just tell in the training that that's what it's geared toward.
Speaker CAnd obviously Tom Hopkins was.
Speaker CHe's.
Speaker CHe held the record at.
Speaker CAt some point, maybe still is a record.
Speaker CHe sold 365 homes in one year as a realtor.
Speaker BYeah.
Speaker CWhich probably still A record that's really insane.
Speaker CThat just makes no sense.
Speaker CSo obviously he's, he's trained in real estate, but the rest of them just kind of did too, because that's, that was probably the biggest, one of the biggest sales professions.
Speaker CSo I, I always just tried to funnel that stuff down and turn it into, into training for what we do.
Speaker CAnd then later on came stuff like the Black Swan group and, you know, running into Jocko's team and the Echelon front stuff with leadership and.
Speaker BRight.
Speaker BPhysical.
Speaker BYou recently spent some time out with Andy Elliott over at the.
Speaker BOver in the lion's den.
Speaker BRight.
Speaker CYeah.
Speaker CSo Andy, Andy came on the show and, and we recorded it at his studio and I spent probably a half a day there just kind of getting to know people and just seeing if.
Speaker CIf I thought everything was a fit for what we do.
Speaker BGreat episodes, by the way.
Speaker CYeah, thank you.
Speaker CI was pleasantly surprised and ended up.
Speaker CI've invested into some of his training here and there for myself because.
Speaker CWell, this is a good thing to say is my wife and I have a, an agreement that we will allot a certain amount of money in the beginning of the year to development.
Speaker BYeah.
Speaker CAnd, you know, the lion's share of that is probably the majority of it.
Speaker CNow, it's not set how much goes where, but most of it's going to be into the development of me in terms of, you know, breadwinning and what I do for a living.
Speaker CBut then there's some of it that goes toward us strengthening our relationship and there's some of it that'll go toward parenting.
Speaker CAnd, you know, we'll.
Speaker CWe'll put a little bit here and a little bit there.
Speaker CBut that money's.
Speaker CThat money is set aside in the beginning of the year and we'll, we'll spend Q4 deciding what things we want to do next year.
Speaker CAnd you know that for the longest time it was 10 of my gross income.
Speaker BSure.
Speaker CAnd I started that.
Speaker BCamp out on this.
Speaker BYeah, let's really camp out on this and talk about how important that is.
Speaker BSure.
Speaker CSo I started it when I made.
Speaker CI made in 2003, the year before I moved to Las Vegas and got into a selling tech culture through working under Ken Goodrich.
Speaker CYeah.
Speaker CI had made 32,000 the year before in Michigan.
Speaker CAnd the very first sales training I went to was Tom Hopkins sales boot camp.
Speaker CYou fly out to Arizona, you stay, I think, two nights, three days at the Scottsdale Princess Marriott or something like that.
Speaker CAnd it is just an intensive focused sales training with role playing Boot camp.
Speaker CYeah.
Speaker CAnd that was all told.
Speaker CIt was about 32 to 3, $400 that I had to take out a credit card to pay.
Speaker CAnd you know, I'm sleeping on a bunk bed above my brother in law.
Speaker CMy pregnant wife is sleeping on a couch in her mom's apartment because we didn't really have the funds to move.
Speaker CWe just moved to get out of Detroit.
Speaker CAnd we didn't really have the money for this.
Speaker CBut I, I was getting, I just felt like I was getting beat up by, by guys that I, I mean the, the top guy there told me, he's just like, you got all the talent, all the skills.
Speaker BYou're a way better people like you.
Speaker BYeah.
Speaker CI don't know about that part.
Speaker BRealistically though, most of the time that's what happens.
Speaker BYou're like, technicians are incredible at being a technician.
Speaker CBut I'm a third generation plumber.
Speaker BYeah.
Speaker CI know what I'm doing.
Speaker BBut like you could sleep and fix stuff.
Speaker CYeah.
Speaker CMy communication skills were just lacking.
Speaker CI was, I was scared.
Speaker CVery timid.
Speaker CI grew up in Detroit, Michigan.
Speaker CI, I, like you said, I dropped out of high school.
Speaker CI learned very young that the nail that sticks out is going to get hammered.
Speaker CSo I was, I was intent on being as quiet and unknown as possible.
Speaker BSure.
Speaker CAt school, growing up.
Speaker CAnd I carried that with me, man.
Speaker CAnd I knocked on my first door in Las Vegas and in 2004, as a.
Speaker CSelling tech now, which I'd never done or heard of before that.
Speaker BSure.
Speaker CAnd I remember my hands were dripping with sweat and my stomach was in knots and I was like almost shaking.
Speaker CMay have been shaking a little bit.
Speaker CWhich was funny because I had run hundreds and hundreds of plumbing calls leading up to that.
Speaker CBut now all of a sudden it was different.
Speaker BYou're.
Speaker BBecause I have to do something a little different.
Speaker BRight?
Speaker CYeah.
Speaker CAnd I was excited about it because despite the fact that I didn't want to be a salesman, quote unquote, my mentor, Lance Fernandez, who was the GM there at the time, he explained it to me in a professional way that made me freaking excited about it.
Speaker CLike I was, I wanted to get good at this.
Speaker BLove it.
Speaker CBecause it was.
Speaker CI'll never ask you to do anything to, to that goes against your principles.
Speaker CI would never ask you to do anything that you wouldn't do on the news.
Speaker BExactly.
Speaker CAnd he's like.
Speaker CAnd you can go ahead and assume that you will be on the news here because they do stings left and right.
Speaker BYep.
Speaker CBut I will show you how to make a hundred thousand Dollars, three times what you made last year in a plumbing truck with the same amount of hours.
Speaker CAnd I'm just like, oh my gosh, this guy, Is he kidding?
Speaker CYeah.
Speaker BIs this even possible?
Speaker CYeah.
Speaker CSo, yeah.
Speaker CSo I got into it and I didn't do great in the beginning, but I had the opportunity to go to this Tom Hopkins boot camp and I'm like, man, I got to make this happen.
Speaker CI just, I got to try something.
Speaker CSo I had to have this conversation with my wife.
Speaker CI'm going to spend 10% of what we made before taxes last year that we don't have.
Speaker CSo I'm going to take out a credit card and it's going to make me a better communicator and should make me make more money, right?
Speaker CAnd it worked.
Speaker CAnd it wasn't like this switch flip immediate thing.
Speaker CUnfortunately, the way that these conferences and sales trainings and the really grueling intensive ones work, and I still do them, I mean, I was at Andy shop, I don't know, a month ago, and in all day sales closing mastermind that I paid to be in, like, we're friends with this guy.
Speaker CWe went to on a trip with them.
Speaker CWe, you know, I text him, but here's the deal.
Speaker CI don't ask him for anything for free.
Speaker BNo.
Speaker CRight.
Speaker CThis is what he does for a living.
Speaker CSo like Jesse Cloud, my, my buddy, one of his trainers who's, who was my first contact with them.
Speaker CHe, he wanted water treatment put in his house.
Speaker CAnd I'm like, yeah, bro, we'll hook you up, man.
Speaker CHe's like, no, no, you don't got to hook me up.
Speaker CJust like, tell me how much it cost.
Speaker COf course he got a discount.
Speaker CHe's my boy, you know, but this, he has, they have the same thing as me.
Speaker CIt's just like, no, I don't, I don't want anything for, for quote, unquote, friendship.
Speaker CLike, yeah, this is what you do for a living.
Speaker BI just want you to deliver and what you promise.
Speaker CHigh quality, baby.
Speaker CYeah, deliver, deliver high quality.
Speaker CAnd don't give me any, any special treatment unless I'm in this training and you want to call me out and make me role play, Please do that.
Speaker BYes, of course.
Speaker CEven still, after all these years, I struggle to jump up and put myself on that, on that stage, you know, Right.
Speaker BTo be that first to raise your hand.
Speaker BSo fill us in though.
Speaker BSo you went to that first training, you invested, you know, $3,200 or whatever it was that you didn't have, and then what?
Speaker BLet's talk about some like after that, what happened there.
Speaker COkay.
Speaker CYeah.
Speaker CSo the top.
Speaker CThe tough thing was I was months, probably not even a year into this career.
Speaker CVery shy, very reserved, very really scared of, of coming out of my shell at all.
Speaker CLike just right back into high school, you know.
Speaker CSo I was trying to take everything I could.
Speaker CAnd man, my mentor was such, he was such a beast.
Speaker CHe was like, we, you know, we shared a hotel room.
Speaker CThat's part of the expense is these ridiculously expensive suites at this place.
Speaker CAnd we had, you know, two, two double bedroom.
Speaker CAnd we wanted to learn all this material.
Speaker CSo we, we wrote sticky notes with the questions and then sticky notes with the answer and we stayed up.
Speaker CRole playing.
Speaker CAnd you know, we were.
Speaker CI was drinker at the time and we were just having drinks and like going back and forth and back and forth and I was, he was as passionate as I was.
Speaker CLike, I wanted perfection out of myself.
Speaker CSo we were memorizing these scripts and then it came to be like test day or whatever.
Speaker CAnd you just get kind of sequestered into these little groups of maybe four people.
Speaker CI don't remember exactly how it works because this is 20 years ago now.
Speaker CAnd I think I did two or three, maybe three, three years in a row.
Speaker CSo you, you do these role play.
Speaker CAnd then he tells you the other three people are going to grade your role play.
Speaker CAnd then maybe the top 10% or 10 people would stand up and.
Speaker CAnd do their role play right there at their seat.
Speaker BSure.
Speaker CAnd then the top four or something would actually come up on stage and role play in front of everyone and get like a.
Speaker CYou'd win some kind of medal or something like that.
Speaker CAnd I'm like, I'm like, yo, I want that.
Speaker CRight.
Speaker CBut not bad enough to do it.
Speaker CAnd then it's crazy because, like, most of these people are very professional real estate people.
Speaker CMost of them.
Speaker CAnd I had not been around people with money.
Speaker CThis was a very new concept to me.
Speaker CYeah.
Speaker CAnd the, the parking lot was full of like Porsches and Range Rovers and BMWs and like cars that I had only seen a couple times in Detroit, you know?
Speaker BYeah.
Speaker CSo I was just.
Speaker CDude.
Speaker CAround people with money.
Speaker CI choked.
Speaker CI. I knock on the doors of some of these mansions and like just fall apart before I even met the person.
Speaker BYeah.
Speaker CI don't understand why, but it may be just a little bit of imposter syndrome.
Speaker CSo I learned everything really well.
Speaker CAnd then when it came time to deliver the role play, I just, I just shut myself down.
Speaker BYeah.
Speaker CI Did a horrible job.
Speaker CI called it nerves.
Speaker CBut as this whole year went by before the next one, I just, every day I felt like, you scumbag.
Speaker CLike you sandbagger, you spent all that money and you didn't perform at the level you could have because you were scared to get on that stage.
Speaker BSure.
Speaker CAnd I swore that next year was going to be different and the next year, no easier to talk my wife into spending that money, despite the fact that we probably made like 70 or 80,000 that year, which was more than double the year before.
Speaker BRight.
Speaker CAnd I told her, you know, this is why, but, you know, is what it is.
Speaker CShe's.
Speaker CShe's a penny pincher.
Speaker CShe's concerned about paying bills and whatnot.
Speaker BYeah.
Speaker CI don't ever concern myself with that stuff.
Speaker CI'm a high level guy.
Speaker CI'm the revenue guy.
Speaker BRight?
Speaker BYeah.
Speaker BYeah.
Speaker CSo we went back very next year and that year I did it.
Speaker CI made the.
Speaker CI made one of the people that stood up and role played in front of everyone.
Speaker CAnd then I made going up to the stage and doing it on stage.
Speaker CAnd then I got a great picture with me and Tom Hopkins with him.
Speaker CI think I had an award in my hand or something and shaking hands with him, which I actually posted on Facebook not too long ago when we had Tom Hopkins on our show, like 18 years later or something.
Speaker CJust.
Speaker CBut I, but I nailed it, you know, I crushed it and man, proud moment.
Speaker CSure feels great.
Speaker CLike I did that thing and it was one of the hardest things I ever did because I.
Speaker CEven a year later, I.
Speaker CEverything in me was like, do not put yourself in this position.
Speaker CLike, don't face, don't face the possibility of this level of rejection.
Speaker BSure.
Speaker CWith this room full of I don't know how many people they had.
Speaker CLike sometimes my brain shows me 500 and sometimes 1500.
Speaker CBut I would guess over a thousand professionals, like people with success.
Speaker CAnd I'm going to get up there and look like a fool and have the social rejection of all these people that I admire.
Speaker BRight.
Speaker BAnd here you are, a plumber in a room full of real estate agents.
Speaker CPlumber.
Speaker BYeah.
Speaker BKilling it in something totally different.
Speaker BRight?
Speaker CYeah.
Speaker CIt was crazy because of all the people I talked to, I didn't meet anyone else who was just in the skilled trades trying to be a better communicator.
Speaker CNow if you were to go to one of those types of things, you would probably meet a lot of us, right?
Speaker CIn the home services.
Speaker CYeah.
Speaker CBut in 0405, it.
Speaker CIt wasn't a thing So I did that and what I learned later was the thing that I gained was the overcoming of my fear, like, of pushing through that fear.
Speaker CThat's the biggest thing that happened.
Speaker CIt wasn't the award, it wasn't me, you know, wasn't shaking hands with Tom.
Speaker CIt wasn't the applause, it was, it was pushing through this level, this barrier of fear that I had never tried before.
Speaker BRight.
Speaker CAnd man, did I become a next level presenter after that one.
Speaker CBecause I was asking people to buy.
Speaker BYeah, for sure.
Speaker BAnd that, I mean, once a mind is expanded, it can never contract.
Speaker BRight?
Speaker CYeah.
Speaker CWho was that?
Speaker CMarcus Aurelius?
Speaker BYeah, I think so.
Speaker BSomething's great.
Speaker BYeah, for sure.
Speaker BIt's huge.
Speaker BRight?
Speaker BIt's like, that's why I love to talk about awareness things, you know, so much.
Speaker BHalf of my training is like either a word substitution or a mindset shift that once you realize it, in order to go back to what you're like you were used to doing, you have to intentionally do it once you know the difference.
Speaker BYeah.
Speaker CI'm reading this for the second time.
Speaker CI'm going through your future self, Be youe Future Self now, which is a great book by Dr. Benjamin Hardy.
Speaker CHe's written like, with Dan Sullivan.
Speaker CHe's written like who, not how, and just probably six or eight amazing books about self development.
Speaker CAnd a great quote in there, it's actually one of the sub chapters is failing as your future self is better than being successful as your present self.
Speaker CSorry, I love that.
Speaker CFailing as your future self is greater than succeeding as your present self.
Speaker CYeah, and that's a, that's a good clip.
Speaker CA good thing to just stop, pause, pull over, write down real quick.
Speaker CFailing as your future self is greater than succeeding as your present self.
Speaker CMeaning if I, if I had stayed my present self and succeeded and never gotten on that stage, I, I didn't develop the quality that, that's required to, to be successful was just.
Speaker CWhich is just like.
Speaker CI mean, forget overcoming the fear or learning how to push through it.
Speaker CIt's like we've all played video games.
Speaker CI'm guessing everyone who's listening to this has played a video game.
Speaker CSure.
Speaker CAnd there's this childlike innocence in us when we do something like a video game where we pick up the sticks for the first time and like, let's say I don't know how old the, the audience is, but let's say like Halo was the first video game you ever played.
Speaker CYou pick up the, the sticks to play Halo and you just get the crap kicked out oh, yeah.
Speaker BEvery single time you respawn, you're instantly dead.
Speaker BYou're like, I don't.
Speaker CYeah, there's no.
Speaker CYou've never even gotten a 5 Mississippi after a respawn before you die.
Speaker BI remember those times.
Speaker CYeah.
Speaker CIt's, it's.
Speaker CIt's always looked back on as fond times.
Speaker CRight.
Speaker CAnd always memorable because you pushed through something.
Speaker CNow this childlike innocence in us with this low risk video game tells us, so what?
Speaker CI'm going to get better every time I play.
Speaker CAnd weeks, months, years, whatever from now, I will, I will be a master at this game.
Speaker CPeople will fear my name coming across that screen.
Speaker CYou have no problem just picking up the sticks, getting the crap kicked out of you and trying again.
Speaker CRight.
Speaker CBut when it comes to things with social rejection involved, it's a, It's a psychological thing.
Speaker CPsych.
Speaker CIt's.
Speaker CIt's much more difficult for us.
Speaker CAnd, and the reason being, at least according to some articles I read in Psychology Today, which is a great, A great publication.
Speaker CPsychology Today.
Speaker CJust look up that website.
Speaker BYeah.
Speaker CTons, tons of brain stuff to read about in there.
Speaker CIf you're a Detroit public school, high school dropout and, you know, coming in not knowing anything about anything.
Speaker CBut according to some, several articles I read in there, it was like we're, we're afraid of this social rejection because, you know, not so many decades ago, we lived in a village.
Speaker CYeah.
Speaker CAnd.
Speaker CAnd my wife and I might be really good at hunting and, and cleaning animals and, and turn them into food.
Speaker CAnd Sam might be a great farmer and Nate might be fantastic at making shoes.
Speaker BRight.
Speaker CAnd we, and everyone in the village has this thing that they're really good at so that we can all survive and thrive.
Speaker CAnd like, one guy's security and he knows how to crack a skull.
Speaker CAnd like these, these folks over here know how to dig a well.
Speaker BYeah.
Speaker BAnd everyone has their lane and does what they're good at and then barters and trades accordingly and the village succeeds.
Speaker BYeah.
Speaker BRight.
Speaker BAbsolutely.
Speaker CNow, what if I got up in front of the village one night and made a complete idiot out of myself to the point where everybody said, you know what, man?
Speaker CThe Burtons, they're not going to cut it here.
Speaker CThey gotta go.
Speaker CSo what happens to my family if we get kicked out of the village?
Speaker BYeah, it's gonna be a rough time.
Speaker CThe only thing we know how to do is, is turn animals into food.
Speaker CWhat about security?
Speaker CWhat about water?
Speaker CWhat about shoes and clothes?
Speaker CLike, we don't know how to do anything.
Speaker CMedical necessities.
Speaker CWe we're not the.
Speaker CThe medicine man.
Speaker BRight.
Speaker CYeah.
Speaker CWe don't know any of these other things.
Speaker CWhat about the fact that there's only six of us or two of us or whatever, Some marauders are going to come through, probably throw a million over their shoulder and kill me.
Speaker BRight, right.
Speaker CSo there was real reason for us not so many decades ago, just, you know, a few centuries ago, to really deeply fear social rejection.
Speaker CYou could say the wrong thing and do the wrong thing and get cast out of the village.
Speaker BYeah.
Speaker BExcommunicado.
Speaker CYeah.
Speaker CAnd.
Speaker CAnd your bloodline may very well stop right there.
Speaker CThat's it.
Speaker CSo all the people who existed before you are just shut off.
Speaker CBoom, done.
Speaker CSo we have this ingrained fear.
Speaker BBut.
Speaker CBut real question for the audience listening, does that serve you today?
Speaker CAnd in some ways it does, because you see people jump on social media and say something so boneheaded that they lose their job or say something true in many cases, some truth that people aren't ready to hear and lose their job and get cut off.
Speaker BRight.
Speaker CBut.
Speaker CBut in the situation of, like, asking for something you want, presenting something that's really good for a client, asking them to buy it, helping them overcome an objection that you feel like is rejection, but is really just them asking for help.
Speaker BRight.
Speaker CAnd then asking again, does it really serve you to have this almost crippling fear of doing that?
Speaker BAbsolutely not.
Speaker CNo.
Speaker BIt's.
Speaker CIt hurts us now.
Speaker BRight.
Speaker CBut we still.
Speaker CWe struggle to let this thing go.
Speaker CSo what I found out at that Tom Hopkins seminar was I. I let go of the biggest one for me in my life up to that point.
Speaker C25 years old or whatever, I was the biggest one that had ever existed in my life.
Speaker BI would.
Speaker CI never had the opportunity to let go of one that big before.
Speaker CNow I've spoken on those stages and had to do that over and over again.
Speaker CBut at that time, that was as big as it got.
Speaker BSure.
Speaker CSo once I did that, I realized I could do it in other places.
Speaker CAnd now all that.
Speaker CNow, look, I didn't get back to the shop and was, like, legendary all of a sudden.
Speaker CIt still took work every step of the way.
Speaker CNow I needed to start asking clients to buy things.
Speaker CNow I need to start overcoming those objections, helping them through them.
Speaker BYeah.
Speaker CAnd asking again and again and again and again and other things in my life.
Speaker CRight.
Speaker CWhere I just had to start asking for what I wanted.
Speaker CBut once I broke the big one, the little ones just kind of started falling into place.
Speaker CSo the way I train technicians today and my Son and my daughters, like my nine and six year old were arguing the other day and my nine year old comes running up to me and she said, Clara won't do this.
Speaker CAnd I said, well, why do you think she won't?
Speaker CI don't know.
Speaker CWas it because you told her to?
Speaker CWhat do you mean?
Speaker CWell, when I, when I yell at you to do something, do you want to do it?
Speaker CNo.
Speaker CRight.
Speaker CBut when I convince you to do something, when I make you want to do it, you do it.
Speaker CShe.
Speaker CWell, yeah.
Speaker COkay, we'll go make Clara want to do.
Speaker CFigure out how to make her want to do something.
Speaker BRight.
Speaker CSo it's these little, little communication things.
Speaker CBut what I do with text and my son, not so with the younger ones yet, but they'll get it is I, I make them put themselves in very awkward social situations and go ask for something they want.
Speaker BYeah.
Speaker CAnd I mean that literally.
Speaker BExample.
Speaker BYeah.
Speaker BGive us some examples.
Speaker CSure.
Speaker BBecause I love these exercises.
Speaker CYeah.
Speaker CI'll send you a video.
Speaker CSo I have a video of my 16 year old son.
Speaker CWe were at a frozen yogurt place with mom and, and the two younger girls.
Speaker CWe got four kids.
Speaker COne's a 19 year old girl who just doesn't associate with us really anymore.
Speaker CWe'll come.
Speaker CI mean she lives there and everything, but like.
Speaker CYeah, it's rare.
Speaker CShe chills with us at a frozen yogurt place.
Speaker CSo 16 year old son who actually edits Waste no Day podcasts and our two younger daughters.
Speaker CAnd he gave a kind of look that the girl behind the counter was cute and she's probably his age, maybe a little older.
Speaker BSure.
Speaker CAnd I said, he's like eating his frozen yogurt.
Speaker CAnd I said, hey buddy, guess what you're gonna do?
Speaker CAnd he knows what that means.
Speaker COh no, dad.
Speaker CYeah, he's just like, can I just enjoy my yogurt?
Speaker CYou know, And I'm like, just, just go find out what high school she goes to.
Speaker CSee if she goes to your high school.
Speaker BYeah.
Speaker CAnd he's like, fine, now you wanted to do it anyway.
Speaker CYou know, he wants to approach and he wants to the kind of the victory.
Speaker CAnd he knows that I'm going to celebrate with him if he, even if he fails at it, I'm going to celebrate because he tried.
Speaker CAnd in this case, in this type of thing, when you're breaking through your own constructed social barriers, you should celebrate a loss.
Speaker BAbsolutely.
Speaker BRight.
Speaker CMy son wrestled in football and soccer and basketball and jiu jitsu.
Speaker CYou don't get participation trophies, but in something like this, you celebrate the effort, and I mean that in yourself.
Speaker CSo my back's to him, but I turned my phone around and I recorded it.
Speaker CThis is the video I said, I'll send you.
Speaker CHe went up and did his thing and probably talked to her for a couple minutes, and it just looked like kind of a normal interaction.
Speaker CBut he turns around and faces me and is walking toward me.
Speaker CAnd what he didn't see was that she just, like, lit up with this huge smile and, like, in a giddy way, like, like, shuffled back to where she was before that.
Speaker CAnd he.
Speaker CHe never knew it.
Speaker CRight.
Speaker CHe would have never known this happened, except he got to watch the video of it after the fact.
Speaker CSo it was pretty cool.
Speaker CBut that's the kind of thing that I'll make him do.
Speaker CAnd then with.
Speaker CWith technicians and, you know, we talk about this on the show all the time.
Speaker CYou just give yourself little missions.
Speaker CLike, I'm going to get two awkward, strange pieces of information from everyone I come in contact with today.
Speaker BYeah.
Speaker CAnd look, I don't mean your client finding out what city they grew up in and what they would do for a living if they could do anything in the world.
Speaker CThat's not.
Speaker CThat's easy to get out of a client.
Speaker CRight.
Speaker CYou should have that relationship with before you ever present.
Speaker CYeah, but how about the person who you hand your debit card to at the gas station?
Speaker CRight.
Speaker CHow about if you go through the car wash?
Speaker CThe attendant.
Speaker CYeah.
Speaker CAt the car wash, you got seconds to get this done.
Speaker BBut everyone standing in line with at Starbucks.
Speaker COh, yeah, yeah.
Speaker CSo I do this with my wife.
Speaker CShe loves it.
Speaker CIt's her favorite thing.
Speaker CShe's a.
Speaker CA big introvert.
Speaker CI'll say, like, compliment.
Speaker CThree people.
Speaker CLike, a real genuine compliment today, you know, and she wants to, like, come outside of herself more so.
Speaker BBut I'll.
Speaker CBut I'll also say, like, don't pick someone just like you.
Speaker CYeah, right.
Speaker CLike, Sam's a rock and roll guy.
Speaker CJust escape being a millennial.
Speaker CRight.
Speaker CSo don't pick somebody like yourself.
Speaker BExactly.
Speaker CLike, pick the big country music guy or the hip hop guy or somebody who's as far away from you as possible and, like, make a little connection with them.
Speaker CAnd this.
Speaker CWhen you're listening to this on a podcast, no big deal.
Speaker CI'll go do that right now.
Speaker BRight.
Speaker CJust wait till you're in the situation.
Speaker CAnd.
Speaker CAnd you look around and you only see two people.
Speaker CAnd.
Speaker CAnd like my wife at Target, I said three people.
Speaker CAnd one person was just a lady who had, like, Big gauged earrings and tattoos up upper neck and actually on the side of her face.
Speaker CAnd like, not someone my, my wife would typically associate with.
Speaker CJust, you know, they're two, two different people, if you will.
Speaker CSo she just looked at her and she just walked right up and I think it was like a bird on her neck.
Speaker CAnd she just said, hey, that's a really pretty bird tattoo on your neck.
Speaker CI just wanted to let you know.
Speaker CYeah.
Speaker CAnd this lady who looked angry, like bagging her stuff at the self checkout, like softened, like melted her, her look, defensive looking posture.
Speaker CJust like she was irritated and it just melted away.
Speaker BYeah.
Speaker CAnd she just turned around and made like real deep eye contact with my wife and she said, thank you so much.
Speaker CAnd she was just like.
Speaker CAnd then my wife melted and she was like, you're welcome.
Speaker BYeah.
Speaker CAnd like neither of them knew anything happened.
Speaker CBut I, I witnessed this, you know, from, from seven feet away.
Speaker CAnd as she walked back over to me, I was, I just put, you know, the lady walked away and then I put the hand up for the high five.
Speaker CI was like, yo, that was cool, girl.
Speaker CThat was, that was amazing.
Speaker CLike, you made her day and kind of made her own day in the process, you know.
Speaker BYeah, the.
Speaker BWhen we give that, it comes back to us, right?
Speaker CAbsolutely.
Speaker CIt comes back to us.
Speaker CAnd I'm.
Speaker CI'm not even saying that's the reason to do it.
Speaker CRight.
Speaker CThe reason to do it is to come outside yourself.
Speaker BSure.
Speaker CBut if you can also like spread that little bit of cheer or joy and, or maybe appreciation in the process.
Speaker CMan, do you, do you have no idea how many lives you impact?
Speaker BIt's incredible.
Speaker BAnd I'm glad you, you really brought this up too.
Speaker BSo kind of similar situations, in fact, going back, you know, my first two years in the, in the field of sales, you know, I install and some service and stuff.
Speaker BBefore I got into the sales role for two solid years.
Speaker BMy, my one thing that I was like, I have to do this.
Speaker BAnd I'd read Tom Hopkins book and you know, gone to some courses and stuff, but I couldn't ask for the sale.
Speaker BI had the hardest time asking for the sale for two solid years.
Speaker BIt's like I knew the time would come and I, like before the appointment, I would like, okay, I'm gonna ask for the cell.
Speaker BI'm gonna ask for the cell.
Speaker BAnd sure enough, that time would come and the knots not in my stomach would get there and the butterflies and.
Speaker COkay, you would just push the options for it and go, here you go.
Speaker BHere you go, call me when you're ready.
Speaker BOr just search my card, cell phone, silently stare and just hope that they take action.
Speaker BRight?
Speaker CAnd so pray to God they ask me to buy it.
Speaker CLike, yes.
Speaker BOkay, well, how, how I start asking questions like, how soon can.
Speaker BThank God I'm off the hook now.
Speaker CI nailed that one.
Speaker CI'm such a good salesman.
Speaker BYeah.
Speaker BBut I, I love that you brought up the, brought up your failures at the beginning too, because, I mean, so many people listening, they hear us where we are now and kind of forget the fact that we've got, you know, a couple decades in the industry and thousands and thousands and thousands of reps and literally hundreds of thousands of dollars invested into our own personal growth.
Speaker BAnd how are you so good at that?
Speaker BAnd I don't.
Speaker BAnd I'm like, so awful.
Speaker BLike, well, because we literally sat with thousands of homeowners and done this.
Speaker CAnd the bigger thing is like David Sandler, the Sandler sales trainer, the late David Sandler had in his book, you can't teach a kid to ride a bike at a seminar.
Speaker BYeah, great book.
Speaker CThat's a great title for a book.
Speaker BYeah.
Speaker CHe talked about, you can be one of two people.
Speaker CSo, so one person has one year of career experience and then repeats that year nine times and calls it 10 years of experience.
Speaker BAgreed.
Speaker CWhereas another person will actually actively take notes and, and develop and get better that entire 10 years and call that 10 years of experience.
Speaker BRight.
Speaker CAt some point, I like you, like so many people who listen to close it now do we decided that I'm not going to repeat another year.
Speaker CI'm not going to be the same cat in 2025 that I was in 2024.
Speaker CI'm done with it.
Speaker BAgreed.
Speaker CAnd I spent a lot of time as that.
Speaker CI mean, it was 04, I was 24 when I got to a Ken Goodrich company and started learning about green and growing or brown and dying.
Speaker CThis is something Ken Goodrich said to me like six times back in the day.
Speaker CSaid, son, you're either green and growing or you're brown and dying.
Speaker CThere is no standing still.
Speaker CAnd at some point there I made that decision.
Speaker CBut before that, I don't know.
Speaker CI dropped out of high school in probably 96 or 97.
Speaker CI was like 16 or 17.
Speaker CAnd from then to 2004, I just, I learned as the, as the knowledge made its way into my head.
Speaker CI didn't actively seek out getting better at anything.
Speaker CSo I, I can almost guarantee if you're listening to close it now, you've You've made some kind of decision to get better and better and better and, and right the way to do that, as he said, you know, we've run thousands of calls.
Speaker CI, I talk about this often in my trainings and stuff where I had a notebook.
Speaker CI had several notebooks and I always do.
Speaker CBut on my passenger seat on the top, it just said note to self notebook.
Speaker CI had a quote book that I carried with me at all times.
Speaker CIf I read or heard a good quote, I wrote it down and wrote the author because I just wanted to store that stuff.
Speaker CThere were no smartphones, you know, so there was no Google.
Speaker BThis is so fun because I have all these same books and I kept free, kept and still keep for years.
Speaker CYeah, I have tons.
Speaker CAnd I showed the plumbers here in Phoenix recently, like a drawer full of, just full of yellow notebooks.
Speaker CJust little, you know, half inch thick notebooks, but the entire 18 inch drawer is stacked full of them.
Speaker BYeah.
Speaker CBut the note to self notebook, it was just like I come out of a, of a call where I blew it and I said, you know, why didn't I get this sale?
Speaker CWhat would.
Speaker CSo I had my mentor, Lance, who I always gave godlike qualities in my head.
Speaker CAnd I would ask this one question, and you should have this person, this, this mentor, this successful version of you that you're always aspiring to, would.
Speaker CAnd let's say it's, it's Sam.
Speaker CWould Sam have closed this call?
Speaker CThe answer is always yes.
Speaker CHe would have figured it out.
Speaker CNow the, the next question you ask yourself as you're writing, what would he have done differently?
Speaker CYour brain is so powerful.
Speaker CEven the electricians.
Speaker CAll right, even you electricians, even the sparky.
Speaker CYour brain is so powerful that when you ask it that question and just start writing, you will come up with an answer that is like another level.
Speaker CBrian Tracy level like sales trainer or I don't know who's the newer ones, the Andy Elliott or Grant Cardinal.
Speaker BJeremy Minor level.
Speaker CYeah.
Speaker CJeremy Minor level communicator answer would will spit out at the end of that pen and, and I didn't, I wasn't doing it for the reasons that I, I use now and have now, which is now.
Speaker CI create rebuttals for every objection.
Speaker CAnd I, you know, I create training plans and I host a show and like spit these things out all the time.
Speaker CAt that time I was just asking a question that I needed an answer to.
Speaker BYeah.
Speaker BJust working on yourself, trying to get better, right?
Speaker CYeah.
Speaker CBut you don't need Jeremy Minor to answer the question.
Speaker CYou're actually smart enough to do it yourself.
Speaker CI don't care who you are.
Speaker BAgreed.
Speaker CIf you're smart enough to learn to run a call, like there are handicaps you can have, obviously that will exclude you from that, but if you've made it that far, you're good.
Speaker CYeah, you're good.
Speaker CYou don't need any help.
Speaker CGet that notepad out.
Speaker CThe note to self notebook.
Speaker CAll through your journey in life, if you come across something that's interesting to you, if you observe something, a behavior that you really like or don't like, journal it, write it down.
Speaker CLike, I want, I want to be like that.
Speaker CI don't want to be like that.
Speaker CBut this walking out of a call and saying, would Sam have sold this?
Speaker CYes, he would.
Speaker CWhat would he have said that would have made it sell?
Speaker CAnd then you write that down over and over and over like you're doing it this week.
Speaker CIt will change nothing.
Speaker CIt will change nothing.
Speaker CBut it's the same as listening to podcasts like this and audio books by, by the greatest writers in the sales industry.
Speaker CThroughout the, the weeks, months, years, decades of doing it, you will start to adopt these people's personality traits when it comes to being in the home.
Speaker CYou just will.
Speaker BYeah.
Speaker CAnd I love this thing.
Speaker CBrian Tracy.
Speaker CBrian Tracy, he's the goat for me.
Speaker CLike, I, I, he developed me more and I learned more from him and his books and his audiobooks and even now YouTube videos than everyone else combined.
Speaker BAgreed.
Speaker CI mean, he just hit every aspect of life all the time.
Speaker BI have a funny, fun Brian Tracy story.
Speaker CNice.
Speaker BPut it here in a sec, too.
Speaker CYeah, yeah, yeah.
Speaker CSo.
Speaker CSo he used to say this thing all the time.
Speaker CThe time is gonna pass anyway.
Speaker CThe time's gonna go by anyway.
Speaker CNow you can either develop and learn and, you know, what's the big thing to listen to right now, at least as this records, is this Drake and Kendrick Lamar beef, you know, or, or the, the Trump Biden elections coming our way here, or the Tom Brady roast just happened and Nikki Glaser' right now.
Speaker CAlthough, you know, depending on, when you listen to this, it might be old news, but you can really dig into all this and see how far that gets you.
Speaker COr you can spend your time developing and listening to things like close it now and, and the audiobooks of all these people we just mentioned and waste your time doing that and waste no day and watch, watch the development in you.
Speaker CThat happens naturally.
Speaker CJust naturally, I'm telling you.
Speaker CBut then start taking notes and implementing and finding accountability partners and getting on the phone between calls occasionally.
Speaker CAnd just saying, hey, I just had this objection.
Speaker CKicked the crap out of me.
Speaker CYeah, do me a favor.
Speaker CYeah, do me a favor.
Speaker CLet's role play it now.
Speaker CJust somebody who can help you come up with a rebuttal for it.
Speaker BRight.
Speaker CAnd then role play back and forth.
Speaker CLike when you.
Speaker CWhen you add this.
Speaker CThis type of stuff to it, it's.
Speaker CIt's rocket fuel.
Speaker BI love it.
Speaker CIt's a catalyst.
Speaker BI love this so much.
Speaker BBecause now we're choosing to live intentionally instead of living reactively.
Speaker BBecause in so many.
Speaker BSo, so much of the same story, when I first started, I was very reactive.
Speaker BI just.
Speaker BI didn't have a job.
Speaker BI had just gotten married, moved, and got a job as a helper because I needed a job and they needed a person, not because I wanted to do H Vac or anything like that.
Speaker BAnd so.
Speaker BBut across time, what happened is I developed the intentionality to real.
Speaker BAnd I heard Jim Rohn years ago, the quote that hit me right between the eyes was, don't wish it were easier.
Speaker BWish you were better.
Speaker BYeah.
Speaker BAnd I was like, oh, holy crap.
Speaker BOkay.
Speaker BAnd so for things to change, I have to change.
Speaker BFor things to get better, I have to get better.
Speaker BSo my fun Brian Tracy's story is I looked in a magazine.
Speaker BI think it was in an H vac, you know, one of the trade publications at the time.
Speaker BThis is like 2010.
Speaker BAnd I founded Mail Order Ad.
Speaker BI had to call Brian Tracy's company.
Speaker BThey got on the phone with me.
Speaker BI had to physically mail them a check.
Speaker BSo this is like, you know.
Speaker CYeah.
Speaker CLittle bit Apple Pay.
Speaker BYeah.
Speaker BAnd they said $330 was the most I'd ever spent on anything for myself.
Speaker BBut I knew I had to do it right.
Speaker BFirst year, I had no idea what I was doing.
Speaker BYou know, I get out there.
Speaker BAnd my sales training was, here's the program we use.
Speaker BHere's the stack of leads from the last guy.
Speaker BHe didn't call, and here's all of our hard costs.
Speaker BGo make money.
Speaker BAnd that was it.
Speaker BAnd so I had to figure this out.
Speaker BAnd so get this.
Speaker BYou know, the.
Speaker BThe Brian Tracy.
Speaker BThree stacks of CDs and like, the whole workbooks.
Speaker BAnd for three that.
Speaker BSo investing in ourselves to kind of tie this again.
Speaker B$330.
Speaker BI gave myself a $30,000 raise that year to the next year, strictly because.
Speaker BGot intentional.
Speaker BRight.
Speaker BStarted learning, being very much focused on what you're talking about.
Speaker BEvery single call is like, let's debrief this.
Speaker BWhere did it go sideways, win or lose.
Speaker BIt was like, what's one thing I could have done better if I sold it?
Speaker BWhat's one thing I could have done better if I didn't sell it?
Speaker BWhat's one thing I could have done better?
Speaker BIt's like, what are three great things I did and what's one thing I can improve?
Speaker BAnd so over and over and over.
Speaker BSo yeah, so Brian Tracy, man, who's super influential in both of our lives.
Speaker BBut also it really reinforces why, you know, every single time I've made a big investment, I've gotten a return in my strictly trackable personal income by about 20 to 30% almost every single time.
Speaker BAnd I'm sure.
Speaker C20 to 30% in that year.
Speaker BYeah, that one year alone.
Speaker CAnd then that's amazing.
Speaker BThe next year I actually attended the like the second class Weldon Long ever taught for sales training.
Speaker BRight back when he was just the Bryant trainer.
Speaker BThere was like 20 of us in a tiny.
Speaker BIn Lubbock, Texas in this tiny hotel room.
Speaker BAnd again, 30%.
Speaker BYou look at my numbers one year to the next, 30%.
Speaker BSo it's like every single time intentionally invested and got very focused about implementing when what we learned, numbers went up like crazy.
Speaker BSo I'm sure you see that with all of your people you train as well.
Speaker BIt's like the intentionality and the like self like investing in myself first to be able to.
Speaker BIt's the oxygen mask before you can take care of other people.
Speaker BRight?
Speaker CYep.
Speaker CIt is crazy too.
Speaker CIt's like it's not, it's not as personality based as you would think.
Speaker CLike one thing I, I see I've seen over and over and over is that I'll get a new group and a new team and you know, when I left Lancaster we had 80 technicians and I would train, I think every 90 days I would get all the, the techs together who had got there in the last 90 days and apprentices and trained them separately for like four or five Fridays in a row for a couple hours or something like that.
Speaker CAnd you always think like your high I type personality on the disc profile or kind of the, the outweigh outgoing joker but like very charismatic.
Speaker CYou always think that's the person who's going to take it and run with it and blow up the most lovable person.
Speaker CAnd sometimes it is and sometimes it's not and sometimes it's just your, the C type on the disc profile.
Speaker CThat engineer mindset who doesn't have the gifts or the talent for communicating but just says well, I'm just going to make fun of them here for a second.
Speaker CI am going to adopt this process until I become great at, you know.
Speaker CExactly.
Speaker CYour engineer guys are.
Speaker CNate, my co host, is one of them.
Speaker CIs very, you know, they're very dry and methodical.
Speaker CBut if they decide to take the training and run with it like you're saying, or really invest in themselves, they blow up.
Speaker CAnd the, the person with all the gifts and the talents who decided to stay put or just think it would naturally happen.
Speaker BYeah.
Speaker CAnd they need to put no work in outside of training or whatever.
Speaker CIn the morning, they go nowhere.
Speaker BExactly.
Speaker COr they stay this.
Speaker COr they very small incremental growth versus the way less talented people who put the work in and just blow past them.
Speaker CIt's really incredible to see.
Speaker BYeah.
Speaker BWork ethic beats talent.
Speaker BSeven days out of seven, right?
Speaker CYep.
Speaker CYeah, we.
Speaker CWe actually had Brian Tracy on the show.
Speaker CIf there are any Brian Tracy fans out there and you want to check out an episode of waste no day, December 3, 2023.
Speaker CWe.
Speaker CWe really lucked out and got Brian on the show because it was, it was about three years of me chasing him down to get him on that show.
Speaker BI will definitely put an exclamation point on that one, too.
Speaker BIncredible episode.
Speaker BSomething he said.
Speaker BI absolutely have adopted that when I'm talking to business owners about my coaching.
Speaker BSo love that episode.
Speaker BSo everyone go listen to it.
Speaker CWhat was, what was the adoption?
Speaker BYeah.
Speaker BSo when he's we the part of the show, that episode when he was talking about when he would be hired to speak for events and they would ask him how much his speaking fee is and he'd tell him, I'm free plus profit, meaning every single time I speak, you're going to earn back your entire investment plus some.
Speaker BRight.
Speaker BAnd so it's the same thing when I'm talking to business owners or individuals about the training.
Speaker BIt's like, listen, I'm basically free plus profit because I've not had a single occurrence when someone implements that they haven't made back the entire investment plus your lifetime increased income because you've learned the skills and been intentional and now are a better person.
Speaker BNot because you invested with me, but because you chose to invest in yourself and learn and grow and do better.
Speaker BAnd so that's the, that's the piece that I, I took from that episode that has, you know, affected right now.
Speaker CYeah.
Speaker CAnd for people in the truck, managers and owners will like this piece a lot more than everybody else.
Speaker CBut the thing he said that most stuck out to me, and I made some reels out of it.
Speaker CAnd then we had Chris Foss, the author of Never Split the difference, FBI hostage negotiator, on last week as we.
Speaker BRecord this episode number two with him.
Speaker CYeah, they both said the same thing, just slightly differently.
Speaker CBrian Tracy said, the second you cut your price, you tell your client, the only reason to do business with me is because I'm cheaper than somebody else.
Speaker BRight.
Speaker CAnd Chris Voss said, you never cut your price, period.
Speaker CLike, he just hard, stop.
Speaker CNever cut your price, never discount.
Speaker CBut Brian Tracy's way of saying that is, you know, the.
Speaker CThe second you cut your price, you say, this is the only reason to do business with me because I'm cheaper.
Speaker CThat's not.
Speaker CIt's.
Speaker CIt's difficult, especially if you're newer in your sales journey, because it is such a cheat code.
Speaker BYeah.
Speaker CLike you can take somebody from barely interested to closed by by dropping your price.
Speaker CBut listen to me carefully now.
Speaker CI still do it with technicians from time to time who are not going to get a sale without it.
Speaker BThis.
Speaker CThis is not selling.
Speaker CNo, this.
Speaker CThis is you caving in and giving up.
Speaker BYeah.
Speaker BThis is.
Speaker CYou have sold up to this point.
Speaker CThey should not think they should be able to get it cheaper.
Speaker CRight.
Speaker CIt's no different than going to Chick Fil A and ordering a chicken sandwich and asking.
Speaker CAsking, can you guys cut 20 off that?
Speaker CLike, come on.
Speaker BYeah, this is.
Speaker BI don't want $7 for a sandwich.
Speaker BLet's do five for a sandwich.
Speaker CLook.
Speaker CYeah, I'll give you guys, I got.
Speaker CI got five ones crisped up in the ashtray here and two quarters.
Speaker CI'll give you 550.
Speaker CLike, come on.
Speaker CIt doesn't make sense.
Speaker CAnd it should.
Speaker CThat's almost how you should see it when somebody asks you to cut your price.
Speaker CBut again, you need a lot of training to get up to the point where you don't cut your price.
Speaker CBut we had somebody on the show named Daniel Arroyos, and for a year and a half or whatever, that was the most downloaded episode we'd ever done, including, like, Tom Hopkins and Tim Kennedy and Chris Voss.
Speaker CLike, none of these guys touched that episode where he did $7 million in one year as a comfort advisor without giving a single discount, not one time.
Speaker CBecause he absolutely refuses to give a discount and talks all about it throughout the episode.
Speaker CIt's an amazing episode, but it's just his mindset now.
Speaker CHe's not discounting his price.
Speaker CThe price.
Speaker CMuch like if you just went to shop at Walmart, the price is the price.
Speaker CI'll either build the value to the point where you see it's worth that price, or I failed and you don't buy.
Speaker BAgreed.
Speaker CYeah, but it's one or the other.
Speaker BAnd what does it take to.
Speaker BSo this is a perfect segue.
Speaker BWhat does it take to become a person with the certainty, with the confidence, with the posture to be able to even do that and hold the line for that?
Speaker CWell, the very foundation of it.
Speaker CWell, you know, it's just something great about hanging out with Andy Elliott and his team and having him on the show here recently.
Speaker CAnd some of his team on the show is, man, they don't start anywhere near your sales ability or your communication or your product.
Speaker CSure, they.
Speaker CThey start at so much.
Speaker CSo much more granule level than that.
Speaker CAnd part of the reason I wanted to have him on the show is, you know, over the last three years, we've been doing waste no day.
Speaker CWe've had like, diet people on and fitness experts and, you know, money experts and personal finance people on.
Speaker CAnd like, we've always tried to cover all.
Speaker CAll the bases and just say, like, let's just be right.
Speaker CYou know, let's be.
Speaker CWell, yeah, and.
Speaker CAnd they start there.
Speaker CLike, they start with.
Speaker CGet.
Speaker CGet yourself in shape, like your physical fitness level.
Speaker CSo if you have a conversation with somebody who's in great shape, they're.
Speaker CAre they more or less confident than they were when they were out of shape?
Speaker BWay more confident.
Speaker CRight.
Speaker CSo that's the very beginning.
Speaker CAnd we're not even talking about product yet.
Speaker CI'm somebody who can.
Speaker CWho can, you know, bench squat or deadlift significantly more than my own body weight and still, you know, run around the block without collapse and of heat exhaustion and a heart attack.
Speaker CRight.
Speaker CThese things are important.
Speaker BYeah.
Speaker CWell, why are they important?
Speaker CWell, if you got kids, is it important that you can protect them?
Speaker COkay.
Speaker CAnd I'm not trying to make anybody feel like crap.
Speaker CAlthough if you do, that's a you problem.
Speaker CSure.
Speaker BIf the shoe fits, wear it.
Speaker BRight.
Speaker BAnd own it and take radical responsibility for where you are in life.
Speaker BAnd there's no wrong answer.
Speaker BBut it's more of a measuring stick to know where you're starting from to make.
Speaker CYeah.
Speaker CAnd look, everybody's starting in a different place.
Speaker CIt doesn't matter where you're starting.
Speaker CIt's all.
Speaker CIt's a line.
Speaker CRight.
Speaker CAs long as you're heading in the same direction.
Speaker CThat's the important part.
Speaker BRight.
Speaker CSo.
Speaker CSo doing something to get.
Speaker CGet in better shape.
Speaker CBut I assure you, here's.
Speaker CHere's the way it works.
Speaker CWe do a.
Speaker CA close.
Speaker CI call the reverse engineering close that I came up with, like, last summer.
Speaker CAnd this is the same type of thing.
Speaker CYou can do this on yourself with just about anything.
Speaker CIf you had spent the Entire year of 2023 jogging every morning and then lifting weights in the evening, would you give one day of it back to have watched more tv?
Speaker BAbsolutely not.
Speaker CDo you swear on this show?
Speaker CBecause I was about to drop off.
Speaker CNo.
Speaker CF. No.
Speaker CRight.
Speaker CAbsolutely not.
Speaker BYou can if you feel compelled.
Speaker CNo, no, no.
Speaker CWe don't swear on waste.
Speaker CNo day.
Speaker CSo we.
Speaker CI keep it clean on podcast, although, you know, it can go the other way in the training.
Speaker BI keep it clean.
Speaker BWe have had a few where we've.
Speaker BI've had to put the E on the episode.
Speaker COh, my goodness.
Speaker CDude, we had.
Speaker CThe Tim Kennedy episode was just a barrage of F bombs that my.
Speaker CMy poor son had to try to cut out.
Speaker CAnd I'm just polluting his mind.
Speaker CAnd he's like 14 at that time, you know, but, yeah, so he's like.
Speaker BDad, I hear this music all the time.
Speaker BWe're fine.
Speaker CYeah.
Speaker CIf you were.
Speaker CIf you were like, forget how you looked, but if you had just done that every day of 2023, is there an amount of money I could give you to get you to undo that?
Speaker CRight.
Speaker CAnd forget money, because maybe not, but is there an amount of movies or episodes of the Office or whatever that I could say, you could have watched all this tv, you could have played Call of Duty for, you know, 500 more hours if you had just not ran at all or lifted weights at all, or locked yourself in a room and studied a book with a notepad at all, or this one's going to hit me personally here with an uppercut or taken 45 minutes every single night and sat between your daughter's beds and read to them at night to be that much better of a father?
Speaker CBecause I don't know what it is like, I know I do a lot of things well in terms of fatherhood, because I grew up without a dad, and it drives me in terms of, like, I don't want my kids to experience what I had to as a result.
Speaker CLiving in Detroit with no freaking dad.
Speaker CYes.
Speaker CI don't want to do a talk without throwing shots at him, because as far as I know, he's unfortunately still alive.
Speaker BWho grew up.
Speaker CI grew up 15 minutes away from him while he was raising another family and only met him one time on accident when I was five.
Speaker BWow.
Speaker CYeah.
Speaker CThis is the winner he is.
Speaker CBut I always do.
Speaker CYou know, I got a twin brother and we always do the same thing.
Speaker CWe just don't want our kids to have that experience.
Speaker CSo we go overboard or try to on our kids.
Speaker CBut for some reason, if I spent all of April or every night I sat between their beds and read a book to them in the evening before they went to sleep, I look back on April as, as, like I crushed it as a father.
Speaker BRight.
Speaker CBecause it's really hard for me to do that.
Speaker CIt's.
Speaker CI cannot set aside time from 7:30 to 8:15 to read.
Speaker CSo you have your own version of that, right.
Speaker BOr you can.
Speaker BYou just are choosing differently.
Speaker COh, absolutely.
Speaker CThat.
Speaker BA little bit.
Speaker BYeah.
Speaker CBut it's why I feel so powerful and, and like I'm.
Speaker CI'm crushing it as a father when I do it because it's difficult.
Speaker CIt's hard to do.
Speaker CIt's like getting up and going to the gym.
Speaker BThey're hard.
Speaker BThe things that are hard to do and hard not to.
Speaker BIt's.
Speaker BThey're easy to do, but also easy not to do.
Speaker BThey're simple to do, but the act of it is.
Speaker BIs hard.
Speaker BRight.
Speaker BYep.
Speaker BSo it's making this like making these agreements with ourself and then holding true to our word.
Speaker BRight.
Speaker CYeah.
Speaker CAnd you, and you have, you have your own versions of that.
Speaker CEveryone listening to this has versions of that where you know when you're doing this, you're crushing it.
Speaker CYou're a better person.
Speaker CYou just have to make the choice to do those things.
Speaker CWhich is.
Speaker COh, difficult every time.
Speaker BRight.
Speaker BThis is so much it.
Speaker BAnd you know, I love to have these conversations around things that are not specifically just sales skills because, you know, you take any top performer and there will.
Speaker BEvery single one will tell you it's way more than just the script.
Speaker BRight.
Speaker BYou can train.
Speaker BYou can teach a trained monkey the script.
Speaker BSo what?
Speaker BRight.
Speaker BIf that's not a person that someone wants to buy from, but they know the process, they know the script, but you know, they're.
Speaker BAll of these things are failing in life, then that comes through if they have no confidence.
Speaker BAll of the.
Speaker BSo it's all the other things that make top performers outside of just the words you say.
Speaker BYeah.
Speaker CAnd it's, you know, diet.
Speaker CDiet actually plays a bigger part than we like to believe as well.
Speaker BIt.
Speaker CIt plays a huge role.
Speaker CFor one, it's going to determine how much energy you have late in the day.
Speaker CAnd I mean what you ate yesterday.
Speaker CYeah.
Speaker CMay actually determine how much energy you have later.
Speaker CIn the day today, what you eat all week and how much you sleep determines how much energy you have on Thursday and Friday afternoons.
Speaker CCalls.
Speaker CAnd another.
Speaker CNot to just make this an Andy Elliott podcast, but, yeah, something I think he said.
Speaker CYeah, he said.
Speaker CHe said, if you were driving a Ferrari, would you put the same regular unleaded gas that you put in your work truck?
Speaker BAbsolutely not.
Speaker CAnd you're like, no.
Speaker CBut if you did, would you expect it to perform like a Ferrari?
Speaker CAnd no, you wouldn't.
Speaker CNow what.
Speaker CWhat type of person are you trying to be?
Speaker CAre you trying to be a 98 Toyota Corolla or are you trying to be a 2024, 2025 Lamborghini Gallardo?
Speaker BRight.
Speaker CLike, if you're trying to be that Lambo of a person, you better be putting the right fuel in.
Speaker BRight.
Speaker CAnd what that looks like is just, for me, really, like, I'm crushing it when there's no sugar.
Speaker CI quit drinking in 2021, so there's none of that.
Speaker CIt's.
Speaker CIt's.
Speaker CIf I'm drinking something, it needs to be water almost exclusively.
Speaker CIf I'm around a lot of people drinking just so I don't kind of get the urge, I'll actually do, like, Coke Zero just to completely go, like, change it up and go sideways.
Speaker CYou can't have much caffeine, unfortunately.
Speaker CI know it feels good and necessary in that first shot, but, like, if you need it in the morning, no, no sooner than an hour after you wake up, then get it.
Speaker CBut don't do it throughout the day.
Speaker CIt changes your personality.
Speaker CIt makes you more tired.
Speaker CIt makes you groggier the next day.
Speaker CLike, these types of things, if you're.
Speaker CIf you're in addiction, be it alcohol, drugs, painkillers.
Speaker CI've been through all of it.
Speaker CAnd rehab.
Speaker CI'm telling you, it.
Speaker CJust freaking admit it.
Speaker CI mean, I was in a place where I couldn't, quote, unquote, afford financially to not work, but I was an addict.
Speaker CSo I went through a rehab program, and my wife waited tables and lived with her parents, with our two kids while I was in there.
Speaker CWow.
Speaker CYou know, it's just one of these things that has to happen, like, you've got to get your crap together.
Speaker CAnd.
Speaker CAnd being.
Speaker CThere was a saying, I don't remember where it came from, and I love to quote.
Speaker CI always want to give credit to people.
Speaker CI. I hear quotes from twofold.
Speaker COne because I don't.
Speaker CI don't like that plagiarizing thing where I stole somebody else's stuff.
Speaker CAnd pretend it's mine just feels so.
Speaker BAgreed.
Speaker BYeah.
Speaker CBut two, I have imposter syndrome and not a whole lot of self esteem.
Speaker CSo I figure if it came from a bigger name than me, you'll actually believe it.
Speaker CI've recently discovered that about myself, so that's fun.
Speaker BWell, now you know what to work on.
Speaker CYeah, so.
Speaker CBut the saying was, whatever you surrender to controls you.
Speaker CAnd if you're just like, I've got to with anything now if you say I've got to get my lift in the morning or my jog or my push ups and pull ups or whatever, but.
Speaker COr I'm not a, I'm not a great person.
Speaker CHell yeah.
Speaker CMe too.
Speaker BYep.
Speaker CYeah, let's go.
Speaker CBut if you're like, I've got to have my four sugar free monster energy drinks every day or I just am groggy.
Speaker CYou've surrendered.
Speaker CYou're.
Speaker CYou're getting beat by a can.
Speaker BYou're giving your power away with a.
Speaker C600% markup on labor and materials.
Speaker BBy the way, I don't wear anybody say, your price is too high.
Speaker COh, your price is too high.
Speaker COh gosh, this guy's driving me crazy.
Speaker BIt's like, I'm like, have you ever bought an iPhone?
Speaker BDo we know how, do you know how much their markup is?
Speaker BThousands of percent for any apple.
Speaker BRight?
Speaker CNot to mention the slave labor in China getting out to make it.
Speaker CBut yeah, it's like, yeah, we, we buy stuff with a 2, 3, 4, 600,000x whatever percent markup all day every day and don't bat an eye.
Speaker CBut if one of our competitors does it, you know, goes two and a half times their, their cost of goods sold.
Speaker CYou're like, rip off artist.
Speaker CHow does he sleep?
Speaker CThat's funny.
Speaker CYeah, but, but any of these things where you're just like, I have to.
Speaker CThey control you.
Speaker BYeah.
Speaker CNow look, look at yourself in the rear view mirror when you're at the stoplight here and, and say, do I want to be controlled by some company out of China or whatever that makes energy drinks?
Speaker CLike, no.
Speaker CNo, absolutely not.
Speaker CYeah, Stick to your like your basics, man meat.
Speaker CWhite rice, veggies, whatever.
Speaker CSome fruit here and there.
Speaker CBut kill the sugar.
Speaker CAll but kill the caffeine.
Speaker CI mean, I have it a few times a week when I, when I'm like working out.
Speaker CIt's going to be a struggle this morning.
Speaker CLast night I slept like three and a half hours.
Speaker CBut like not, not as your daily routine.
Speaker CYou're not dependent on anything.
Speaker BSame.
Speaker CNobody gets to control you even with.
Speaker BThe, you know, show, I do the what's in your cup series.
Speaker BYou know, so we're always talking about different coffees from all over the world or different beans and stuff.
Speaker BBut 100%, everybody listen to this message.
Speaker BBecause, I mean, personally, this is my sober year as well.
Speaker BI cut it out more and more the last few years, and I haven't had a single single drop of alcohol this year.
Speaker BNot because I have anything against alcohol in general, but it was holding me back.
Speaker CNice.
Speaker CCongrats, buddy.
Speaker BThanks.
Speaker BAnd so, especially when it comes to weight, too.
Speaker BI mean, I'm down like £50 from where I was.
Speaker BI started intentionally measuring my body fat percentage and all those things have a big goal, right?
Speaker BI know you're down a ton.
Speaker BAnd, you know, this is one of the things that I like to talk about because I've actually, I've been so candid with so many homeowners over the years asking, what could I have done better, right?
Speaker BAnd this, everybody listen.
Speaker BIf this is something you're not doing, start doing this.
Speaker BWin the sell or not.
Speaker BAlways ask the homeowners so I can be better.
Speaker BWhat's something I could have done better or differently, right?
Speaker BAnd listen to their feedback over and over.
Speaker BThe one that I heard about weight, and this is very specific, I had plenty of homeowners that actually had the luxury to get to do a sales appointment with them before I lost weight and then a sales appointment with them after I lost weight for some various reasons, either there was a situation where they didn't move forward the first time or whatever reason.
Speaker BAnd so I started asking them about the experiences and one of the themes that came up, so everybody listened to this very closely.
Speaker BOne of the things somebody told me one time that hit me right again, right between the eyes, was, well, you know, when somebody comes in my home to sell me something, if they are overweight and you can tell that they clearly aren't taking care of themselves, the thought that goes through my head is, if they don't have enough self discipline to take care of their own body, how do I know they're going to take care of my project?
Speaker BThat was a direct quote from a homeowner.
Speaker BI was like, holy crap, okay, I've got to get myself in order, right?
Speaker BBecause if I'm losing deals strictly because I haven't been able to manage my own, you know, my own self discipline.
Speaker CWhoa, that sounds harsh and like overboard.
Speaker CAnd you're like, well, I don't want to work for those people.
Speaker CThat's a thing it is a thing.
Speaker BAnd if.
Speaker CDude, if you're in Arizona and in the area I'm in right now, I'm sitting in a shop in Scottsdale, where we're at.
Speaker CThat's not just a thing.
Speaker CThat's like.
Speaker CThat's like more than the average people that.
Speaker CThat don't respect.
Speaker CYou know, Tom Hopkins had the saying that I heard first in 04 at.
Speaker CMaybe it was at the seminar.
Speaker CHe said, there are two things.
Speaker CThis.
Speaker CAgain, this is 20 years ago.
Speaker CThere are two things you can't be simultaneously in America today in the eyes of many of your clients, and that is a smoker and intelligent.
Speaker CThat was 20 years ago.
Speaker CAnd we still have techs walking into people's homes, making their kitchen smell like cigarettes.
Speaker BExactly.
Speaker CAnd I've had.
Speaker CI was talking about this with my team today.
Speaker CI cannot tell you how many clients I've talked to since I've been in leadership the last 11 years that have complained about a tech coming over and making their house smell like a cigarette.
Speaker CI can't even tell you how many times.
Speaker CIt's been dozens and dozens and dozens.
Speaker CWe are now at this place where there are also people who look at you as.
Speaker CWhen you're very physically unfit and feel the exact same way.
Speaker BAbsolutely.
Speaker CIf you're not taking care of that, which has to be among the most important things in your life because it's what you live in, how can I expect that you're going to take care of my home?
Speaker CThat's pretty low on your list of priorities because you don't ever have to be here again.
Speaker BExactly.
Speaker BIt's powerful.
Speaker BAnd so for everybody, listening to this is not to beat anyone up, but more importantly.
Speaker CExcept the electricians.
Speaker CI'm beating the electricians.
Speaker BYeah, except the electricians.
Speaker BMore importantly, to open your mind to literally how homeowners think, Brian and I, we get the privilege to get to talk to so many people and have assessed the disposition.
Speaker BTalking to homeowners after.
Speaker BWhy didn't you move forward?
Speaker BWhy did you move forward?
Speaker BAnd this is the sentiment that comes from so many people.
Speaker BYou know, good or bad, it is what it is.
Speaker BAnd so if you can control it, it's Instead of giving your power away.
Speaker BSo I was.
Speaker BThis is my.
Speaker BI was born with these genes or this is my bone structure.
Speaker BWell, I mean, we're here to tell you that sadly, that's just a lie you've been fed across the years.
Speaker BSo if.
Speaker CYeah.
Speaker CNow I've seen so many technicians and friends and family, even with everything you can name the thyroid is a huge one.
Speaker CThere's been so many people even related to me that have always said that they can't lose weight because they have a thyroid condition who have lost.
Speaker CI mean, I have one person in my family lost over a hundred pounds on the keto diet after watching this documentary I put out to everybody called the Magic Pill.
Speaker CJust an absolutely amazing documentary.
Speaker CBut she lost over a hundred pounds.
Speaker CShe literally looked like.
Speaker CAnd I don't.
Speaker CI don't ever see her.
Speaker CSo she just posted pics, I don't know, a year later of being down £100 with a thyroid condition.
Speaker CI was like, what?
Speaker CI didn't even know that was happening.
Speaker BHey, if.
Speaker BIf it's possible.
Speaker BIt's possible, right?
Speaker CYeah.
Speaker BYeah.
Speaker CYou.
Speaker CYou.
Speaker CYou will not stay the same weight when significantly less calories come in than go out.
Speaker CThat's not possible.
Speaker CLike, try that with your bank account.
Speaker BSure.
Speaker CAnd see how a thyroid affects it.
Speaker BRight.
Speaker CIt just is what it is.
Speaker CSo.
Speaker CYeah.
Speaker CAnd to take it a step further, like, forget the client.
Speaker CRight.
Speaker CNot everything in the world is about making a sale.
Speaker BRight, Agreed.
Speaker CThe.
Speaker CThe difference in.
Speaker CThe difference in the technicians that I've coached and trained over the last 11 years who have gotten involved in some form of physical fitness in their entire.
Speaker CLike, their entire existence is different.
Speaker CTheir entire life is different.
Speaker CAnd I have this wheel that I use for training, which is the four Fs I talk about from time to time, which is.
Speaker CAnd you can put it in any way you want.
Speaker CFor me, it's.
Speaker CIt's faith, finances, family, fitness, and, you know, I'll.
Speaker CI'll mentor people and coach people, and I'll say on a scale of 1 to 10, where are you at for each one of the four of these?
Speaker CAnd then I'll say, what is a 10 for you?
Speaker CLook like.
Speaker CAnd then I'll say, like, what are three things you can be doing over the next 30, 90 days, whatever that can get you closer to that 10.
Speaker CAnd you're.
Speaker CYou're answering all the questions.
Speaker CI'm not coming up with anything.
Speaker CVery lazy.
Speaker BThe wrong answers here.
Speaker BIt's whatever relates.
Speaker CYeah.
Speaker CI'll write them down, but I'm not gonna.
Speaker CI'm gonna throw it away.
Speaker CAnd you have to remember it like, you're doing all the work here.
Speaker CRight.
Speaker CSo.
Speaker CAnd then, you know, the next time we check in, I'll.
Speaker CI'll say.
Speaker COr even every couple weeks, I'll just text you, like, how's it going with.
Speaker CYou were supposed to do before the next time we meet?
Speaker CAnd, you know, I'm not pushing a faith on anyone, just saying whatever yours is, you go in on it.
Speaker BWhat does it are you with in alignment with what you should be doing?
Speaker CYeah, faith in yourself, whatever, whatever you want to call it.
Speaker CNow, the fitness one, there, there's no other one that people start crushing that I, that I.
Speaker CAnd they see a bigger difference in them in every aspect of their life than the fitness one.
Speaker CAnd funny enough, the biggest one is, has always been when someone says, I will not consume sugar anymore.
Speaker CLike if I have sugar it is fruit, but I'm not a big believer and you have to have fruit in your diet, so I'm just gonna throw that out there.
Speaker CBut other than fruit, there's, there's no sugar in my diet.
Speaker CThat's the fastest one where people.
Speaker CNow look, you're going to have a little bit of a withdrawal, especially if you're consuming like a lot of soda and eating a lot of like heavy, like cake, ice cream type stuff.
Speaker CYeah.
Speaker CYou're going to experience withdrawal.
Speaker CYou're going to have a crappy time for the first 10 days.
Speaker CBut there's no other one that happens where people are like instant immediate.
Speaker CI notice a huge difference in my personality.
Speaker BRight, agree.
Speaker CMore sleep, get up earlier, lose weight faster, have more energy throughout the day, especially the end of the day.
Speaker BIn your mind.
Speaker BYeah, especially with what we do.
Speaker BWe've got to be so on it to instantly have like, be able to think clearly in a way that.
Speaker BAnd then more importantly be able to communicate and articulate our thoughts in a way that people understand it and you know, they get what you're trying to say.
Speaker BAnd man, that mental clarity for drought, cut and sugar out, it's huge.
Speaker CYeah, so that's, that's been the biggest one, man.
Speaker CBut then the second biggest is when people get up earlier than they have to because you have that time where you have to get up or you're going to be late for whatever.
Speaker CBut getting up an hour earlier and getting a pump is what we would call it in the gym.
Speaker CGetting under some weight, that's a little bit too heavy for you and you got your buddy making sure it doesn't kill you.
Speaker BYeah.
Speaker CAnd then going at your day after that, it's, it's, you're two different people.
Speaker CYou can't change any more than that.
Speaker BAbsolutely.
Speaker CI try to do that every day.
Speaker BAnd so for everybody listening, you know, this feels at first glance and especially if you're not really ingrained in this world, it feels like, what are these two guys, both of these Guys host podcasts.
Speaker BThey're really, you know, popular podcast, really Sales focus podcast.
Speaker BAnd why in the hell are they talking about weight loss and all these other things?
Speaker BBecause they are that important.
Speaker BThat's why.
Speaker BRight?
Speaker BThe, the missing pieces that top performer that the average people have that top performers are not missing are these components.
Speaker BSo hear this as we want to, you know, help you with the missing pieces.
Speaker BEverybody's asking.
Speaker BGetting into the summer this year is going to be crazy.
Speaker BWhat can I do to prepare?
Speaker BHit the gym more.
Speaker CYeah, buddy, right?
Speaker BWork on your mind, right?
Speaker BThe skills will come anytime I do a tune up call, right?
Speaker BSomebody will call.
Speaker BThey've done my coaching program, their numbers are killing it and that kind of thing.
Speaker BAnd they'll call me back weeks or months later, whenever, like, man, I'm in a slump.
Speaker BHow do we get out of it?
Speaker BThat's what we do.
Speaker BI take them through the process, take them through.
Speaker BI'm like, okay, where's your personal growth?
Speaker BWhere's your spiritual life?
Speaker BWhere's your relationships?
Speaker BWhere is your nutrition?
Speaker BWhere's your fitness?
Speaker BLet's not even talk about cell skills right now.
Speaker BAre you doing everything you need to know, you need to be doing in those categories?
Speaker BAnd almost every single time somebody's like, oh, you know, I started, I got busy and started going through fast food or I started skipping the gym or, you know, I'm not doing my morning routine and, and reading my, you know, my, my religious text like I should be and not having a mental, starting my day off mentally.
Speaker BRight.
Speaker BYou know, it's always something else.
Speaker BIt's never, oh, well, I said this instead of that with the objection.
Speaker CRight.
Speaker BAnd so that's the message we bring it to everybody is like, these are successful people do the things that unsuccessful people don't think they do.
Speaker BAnd these, these are those things.
Speaker CYeah, it's, it's very small things.
Speaker CThe biggest.
Speaker CBut, but they're done by successful people and they're not done by unsuccessful people because they're difficult.
Speaker CI mean, that's the, at the end of the day, they're not tough to do on an every single.
Speaker COr, sorry, they're not easy to do on an every single day basis.
Speaker CBut the more you do them, like that whole reverse engineering thing, the more you see yourself succeeding.
Speaker CSo when you get a little time strung together of doing these things consistently and you see who you were back then, if you stop doing them, you look back on that person as a much better version of you than who you are now.
Speaker BRight?
Speaker CAnd you're like, I gotta find my way back there.
Speaker BLove it.
Speaker CAnd oftentimes you will find your way back there and it'll be a total game changer.
Speaker BOh, that's it.
Speaker BAnd so then you can do like this guy and that guy.
Speaker CStart flexing on him.
Speaker BYeah, yeah.
Speaker BIf everybody pay attention, we're pointing with the, you know, over there with the bicep.
Speaker BSo you have to watch the YouTube to actually get the full effect.
Speaker BSo at some point it will be on there, the reels.
Speaker BBut man, it has been awesome hanging out, talking today.
Speaker BWe've got.
Speaker CYou want to, you want to do.
Speaker CBefore we go, buddy, you want to do any sales like any sales training?
Speaker CSome objection or no.
Speaker BSo that's the cool part.
Speaker BA rebuttal literally just did.
Speaker BBut actually you've mentioned it several times and I would love to take us through your reverse engineering clothes that you've been.
Speaker BYou've talked about a few times.
Speaker BLet's.
Speaker BLet's do that and apply it to H Vac because I absolutely love that close.
Speaker BAnd so it's.
Speaker BIt was a stroke of genius.
Speaker BSo kudos.
Speaker CThank you.
Speaker CThank you.
Speaker BAnd yeah, so let's do that one before we go because it's so powerful and it works.
Speaker CAll right, so iaq.
Speaker BYeah, let's do iq.
Speaker BI'll be your homework.
Speaker CWe'll do like a, do like a package together with like UV light, one of the electric filters and.
Speaker BYeah, for sure.
Speaker BYeah.
Speaker CShe made a fire or something.
Speaker BCleaning and some aerosol and humidified.
Speaker BJust throw the whole.
Speaker BYeah.
Speaker CAero seal.
Speaker CYeah.
Speaker CClean and seal.
Speaker CSorry, I'm plumbing only now, so I forget what all you guys falls in the H Vac.
Speaker BGet it all in there.
Speaker BYeah.
Speaker BAll right, so I'll ask you.
Speaker BI'll just ask you a kind of super massive open ended question and rock from there.
Speaker CYou want to just do the financing thing because that's still a huge one for people that say I don't finance.
Speaker BYeah, that's one that they missed so many times.
Speaker COkay.
Speaker BYep.
Speaker BAbsolutely, man.
Speaker BYou know, look looks awesome.
Speaker BYou know, sounds.
Speaker BMakes total sense, man.
Speaker BBut geez, I don't know.
Speaker BIt's a lot, a lot of money.
Speaker BBrian, I think we're going to have to probably.
Speaker BCan you email this to us?
Speaker BWe'll get back to you.
Speaker BWe're going to have to think about this for a few days.
Speaker COh yeah, I totally get it, man.
Speaker CSo it is a lot to think about.
Speaker CQuick question though.
Speaker CI showed you with the, with the promotional plans we have available, we could get you down on this thing for $140 a month.
Speaker CWas that not something you wanted to do?
Speaker BYou know, it probably will be, but you know this.
Speaker BYou're the first person, really, that's ever shown us anything like this.
Speaker BEverybody else has just said, hey, you just need this one thing.
Speaker BSo it's just a lot bigger than what we were expecting.
Speaker BYou know, nobody else really had anything like this, so we just got to talk it over, make sure it's something we want to put some, you know, that amount of money in.
Speaker COh, sounds great, man.
Speaker CBefore I get out of here, let me ask you a quick question.
Speaker CWas the fact that I was the only one to show you a way to do all these things with the air in your home for your kids, is that a good thing or a bad thing?
Speaker BOh, that was definitely good.
Speaker BYou know, for sure.
Speaker BEducated us way more than everybody else has.
Speaker COkay, so you're.
Speaker CYou're glad I showed you that at least?
Speaker BOh, 100%.
Speaker BYeah.
Speaker BWe didn't know what we didn't know before that.
Speaker CLet me ask you another quick question.
Speaker CWould you play a game with me real quick, and then I'll just get out of here.
Speaker BSure, yeah.
Speaker CQuick little imagination game.
Speaker CAnd I promise it won't take more than a couple minutes, and I'll roll.
Speaker CYou're gonna love it.
Speaker BYeah, absolutely.
Speaker BLet's go.
Speaker CLet's say that we pulled the trigger, right?
Speaker CLet's say for a year now, you've had ultraviolet lighting in your ductwork, killing any kind of.
Speaker CSterilizing any kind of bacteria and keeping any kind of growth and mold from forming and taking the.
Speaker CTaking the moisture out of there, right?
Speaker CYou have this electronic filter, unlike this filter that we can see through right here that I just showed you.
Speaker CIt's like magnetizing any particles to it, and they stick to it, really getting everything out of the air.
Speaker CWe've got that humidification and dehumidification so that your.
Speaker CYour humidity level is perfect in your home all year round, exactly how you said you wanted it.
Speaker CLet's say you already have all this stuff in installed, and I come knocking on your door and I say, sam, do I have a deal for you, buddy?
Speaker CYou're going to love this.
Speaker CI am going to take your ductwork, and I'm going to put a whole bunch of moisture in it.
Speaker CWe'll probably get some.
Speaker CSome kind of weird bacterial growth going on that you guys are going to breathe in.
Speaker CWe're going to remove that electronic filter so all the hair follicles and the dead skin cells are just going to be floating all through your home.
Speaker CAnd the allergens and stuff that you're protected from now, and the pollen is just going to be floating around in the air.
Speaker CAll the bacteria is getting thrown back in there.
Speaker CWe're going to remove the.
Speaker CThe humidifier and dehumidifier so that you're just.
Speaker CYou're susceptible to whatever the elements tell you.
Speaker CThe humidity level is going to be in your home.
Speaker CWe're going to do all that.
Speaker CPut all this stuff back into your system that you were protected from, that the kids were protected from.
Speaker CBut for your troubles, I'm going to give you $35 a week.
Speaker CWould you take that deal?
Speaker BHell, no.
Speaker BAbsolutely not.
Speaker CWhy not?
Speaker BWell, I mean, my.
Speaker BMy family's health is definitely.
Speaker BI mean, definitely more important than $35 a week.
Speaker BThat's for sure.
Speaker CEven.
Speaker CEven if we.
Speaker CLet's say we took the bacteria part out.
Speaker CAll right, I won't add that back in.
Speaker CThe bacteria floating around, that's still going to be sterilized.
Speaker CWhat about just all the dust and allergens and.
Speaker CAnd moisture and potential growth in the ductwork?
Speaker CWould you.
Speaker CWould you let me just add all that back in for $35 a week?
Speaker BNo, absolutely not.
Speaker BNo.
Speaker BThat's pretty close.
Speaker CWhy not?
Speaker BWell, you know, it's.
Speaker BNow that you say it this way, it doesn't make any sense to, you know, if there's a way to.
Speaker BTo get out of the air to protect, you know, my breathing and my family's breathing, then it doesn't make any sense to put it.
Speaker BWe sure wouldn't pay to put it back, that's for sure.
Speaker CYeah.
Speaker CSo when you really look at it, $140 a month, it's not a lot to pay for all the things you're getting with this, is it?
Speaker BNo, I get.
Speaker BI really guess not.
Speaker BBecause, you know, if it's really protected from all of that, then, you know, it just.
Speaker BIt definitely starts to make more sense that way.
Speaker CYeah.
Speaker BAnd.
Speaker CAnd again, man, if it was just you here by yourself, I'd say keep the money in your pocket.
Speaker CIt is what it is.
Speaker CWe'll be fine.
Speaker CRight, but we're talking about the kids and stuff.
Speaker CCan I go ahead and get you taken care of today and just get this stuff thrown in?
Speaker BYou know what?
Speaker BYeah.
Speaker BYou know what?
Speaker BLet's do it.
Speaker BPut it.
Speaker BGo ahead and put it in.
Speaker BYou got everything on the truck?
Speaker CGot it on the truck.
Speaker CWhat I don't have.
Speaker CI'll get dropped off.
Speaker BPerfect.
Speaker BBeautiful.
Speaker BSo smooth, man.
Speaker CThe reverse engineering clothes like.
Speaker CLike anything.
Speaker CIs make them imagine the scenario where they already have all these things done.
Speaker CAnd this can be like, you know, we've removed this old furnace or air conditioning unit, heat pump, and we've put the new, more efficient unit in.
Speaker CAnd you've had it for a while and you've been enjoying this zoned system where now every room is the same temperature or what have you.
Speaker CAnd you talk about all the things they have or they will get, like they already enjoy it.
Speaker BRight.
Speaker CAnd then you come in for the same amount of money that they're going to pay in the financing, and you say, I'll give you this amount, but break it down to the week, not the month.
Speaker BYeah.
Speaker COr day.
Speaker CAnd say, I'll give you to let me yank it all out and put all the old crappy stuff back that you had.
Speaker CWould you take that amount of money for that?
Speaker CAnd the only miss we've had so far, and all the people I have in three different states that I talked to about using this before I. I released it to the public, the only miss we've had was where people don't know what the heck you're saying, which is like not every communication issue, not the concept most of the time, But I do feel like sometimes there are just some people who you're gonna see, like, the eyes gloss over.
Speaker CThey're just like, not.
Speaker CThey're not gonna get what you're saying.
Speaker CYeah.
Speaker CBut for the most part, what we've had was massive success.
Speaker CAnd the biggest place to use this is.
Speaker CIs with people who say, I don't like financing.
Speaker CYeah, I don't like using financing.
Speaker CAnd we're getting, we're getting those a lot across the country right now.
Speaker BYeah, same.
Speaker CAnd that's where I'll go with.
Speaker COkay, but if you did like finance, or.
Speaker CI'm sorry, but if you did have the money to pay for it right now, would you take it?
Speaker CAnd the people say, absolutely.
Speaker CAnd you go, okay, is there a time you see yourself having that amount of money?
Speaker CAnd they'll usually say like, you know, tax season's coming up.
Speaker CAnd you go, okay, so what you're saying is in three months or whatever, when tax season rolls around, you will most likely get this done.
Speaker CAnd if they say yes, it's over.
Speaker CIf they can, if they qualify for the financing, and you say, look, then you do the reverse engineering on the monthly.
Speaker BRight.
Speaker CAnd then you just say, look, with most promotional plans, quote, unquote, what I call financing, it's like 30 to 45 days before you even make a first payment.
Speaker BYeah.
Speaker CSo they're telling you they're going to have the money in two payments.
Speaker BRight.
Speaker CBut you can say look, if you don't come up with that kind of cash to just pay it all, just pay the monthly.
Speaker BYeah.
Speaker COr make double payments, make triple payments, who cares?
Speaker CBut don't, don't stroke a check that big when you don't have to.
Speaker CThat does, that just doesn't make sense.
Speaker CUse our money, keep your money.
Speaker BEspecially when you all offer 0%.
Speaker BIt's like listen, what most.
Speaker BI love to use social proof.
Speaker CIt's like I'm a, I'm very anti.
Speaker CZero percent.
Speaker CWell, sorry, I should say if, if there's a deadline attached to it, like if they don't pay it all off by 18 months, they get hit with 26%.
Speaker BYeah.
Speaker COn the whole nut.
Speaker BRight.
Speaker CI'm like, no, I don't, I don't promote that because I was, it actually happened to me in, in timeshare the first time when I sold timeshare for a year and a half I had this older Filipino couple who bought a big package from me and they bought it on that, I think it was 12 months.
Speaker CAnd I always gave people my cell phone number and I said and you weren't supposed to, but I always gave my cell phone number and said call me the first time you use it and tell me what you think of it.
Speaker BYeah.
Speaker CAnd most people would, and they would love it and say it was amazing, but they would always have like their one complaint, you know, and hope that I could fix it.
Speaker CAnd these, this couple called and said, I mean they seem very like financially savvy people.
Speaker CAnd the lady said she has one bone to pick.
Speaker CAnd she said that they didn't pay the financing off in time because they had something else house come up.
Speaker CAnd she, she told me the amount.
Speaker CI don't remember what it was and it could have been a twenty or thirty thousand dollar vacation package.
Speaker CShe told me the amount that they had to pay in interest.
Speaker CAnd I was like, oh, like just like that.
Speaker CAll that interest boom, caught up and blam.
Speaker CGot, got posted right on top of the bill.
Speaker CAnd you know, from that moment I was salty about presenting these, these no interest plans.
Speaker CAnd then it happened a couple more times later in my career.
Speaker CI go out on a maintenance call.
Speaker CI get them signed up on some financing.
Speaker CI go out again a year or two years later or whatever and I have someone say they got, they felt like they got raked over the coals by the financing company.
Speaker CI know it's not your fault and everything, but man.
Speaker CSo I moved to a place where I would get them involved in the lowest interest package and say, just make this very small monthly payment for as long as you need to.
Speaker CAnd if you decide to pay it off, pay it off.
Speaker CWill you pay a few months of interest?
Speaker CYeah, but so what?
Speaker CWhat you're not going to do, it's 9.99.
Speaker CWhat you're not going to do is get shellacked with 30% interest a year and a half from now because something else came up and this gets put on the back burner.
Speaker BYeah.
Speaker BThis plan gets flexibility, right?
Speaker BNo, 100%.
Speaker BAnd you know, when I'm training people to present pricing, the first thing I'm like, the first thing you show should be the lowest possible payment for these people.
Speaker BPeople don't.
Speaker BAll these big, huge numbers.
Speaker BIt's like, okay, show low payments.
Speaker BIf they're a cash buyer, they'll tell you they're a cash buyer, but let them get comfortable with the process before you dive into the rest.
Speaker CYeah.
Speaker CGenerally speaking, if you're working like a 6 or 12 month no interest plan, if they could make 6 or 12 payments and pay it all off, they would just write you a check.
Speaker BRight.
Speaker CEveryone thinks they're going to be fine with that.
Speaker CAnd so many people get shellacked with that interest later and then they're stuck on that 28% interest on that loan until they pay it off.
Speaker CLike they're.
Speaker CThey're paying a fortune.
Speaker CAnd the finance companies, I'm not talking trash about any of them in particular, but they are, they love that.
Speaker BThat's for sure.
Speaker CThey are praying that you sign them up on that plan and they don't pay it off.
Speaker BYeah.
Speaker CThat's where they make the money.
Speaker BYep.
Speaker BAbsolutely.
Speaker BNope.
Speaker B100% agree.
Speaker BWhen it fits, it fits.
Speaker BIf not, then the rest of the time.
Speaker BIt's absolutely listening to what we're saying here.
Speaker BDon't put people in a situation where they could end up worse off than they are right now.
Speaker BIs the.
Speaker CYeah.
Speaker CAnd look, you know, the people, if they're just like, hey, I get my taxes in four months, but I want to do this right here, right now.
Speaker CAnd you got the six month no interest or 18 or whatever.
Speaker CAnd you want to pay that now, mind you, your company pays a small fortune for those plans versus the lower interest plans, which there might be no company fee for you at all on the lower interest plans.
Speaker CSo be wary of that.
Speaker CBut yeah, if they're just like, I'll have this thing paid off 100%.
Speaker CNo question about it.
Speaker CThen here's what it is.
Speaker BYeah.
Speaker BYeah, absolutely.
Speaker BWell, that's it.
Speaker BAnd obviously everybody know the tracks to run on.
Speaker BIf your company has.
Speaker BOkay, These are the 3, 4, 5 plans that we've got built into the pricing.
Speaker BEverything's good to go.
Speaker BThen rock and roll.
Speaker BBut if you're entering uncharted territory, have this conversation ahead of time with your sales manager, the owner of the company, or just know your numbers, more importantly, because if you don't measure it, you can't manage it.
Speaker CYeah.
Speaker CAnd you need to have these things in your head.
Speaker CLike if your lowest interest rate plan is 10.99%, you should know what the multiple is.
Speaker CSo if they have a $10,000 job, it's 0.018 or something.
Speaker CTimes that is their monthly payment plan.
Speaker CYou should know all these numbers.
Speaker CYou should be able to do this off the top of your head.
Speaker B100% agree?
Speaker BYeah.
Speaker BSo this is part of the doing your work is knowing all of your.
Speaker BNot only your equipment and your materials, but also these.
Speaker BThese are your tools, Right.
Speaker BIf nothing else, download a simple free like calculator for calculating some finance plans.
Speaker BRight.
Speaker BSo just do the work.
Speaker BWe don't like resources.
Speaker BWe like resourcefulness.
Speaker BLet's just grab the tool to use, y'.
Speaker BAll.
Speaker BYep.
Speaker BLove it.
Speaker BWell, man, it is time to land this plane.
Speaker BI am actually, I'm.
Speaker BI've got to bump into a one on one coaching that we've gone over a little bit.
Speaker BSo I will send.
Speaker BI'll give.
Speaker BNathan Reese is actually the.
Speaker BMy client.
Speaker BSo I'm going to give him your.
Speaker BYour cell phone number and tell him it's your fault that we're.
Speaker CTell him.
Speaker CShoot me a text.
Speaker BYeah, text this guy.
Speaker BIt's his fault.
Speaker BNo, I've taken responsibility.
Speaker BI'm driving the train here.
Speaker BBut, but man, it's been awesome having you on the show.
Speaker BI really appreciate it and I'm excited to continue part two on Waste no Day as well.
Speaker BSo for everybody listening, we.
Speaker BWe got.
Speaker BWe're doing an episode swap here.
Speaker BIt.
Speaker BWe'll have to eventually do another one with you guys on you and.
Speaker BOr possibly fingers crossed, at some point in time, maybe we can get Nate on the show too.
Speaker BBecause right now, as it stands, I'll be on your show twice and only once on mine.
Speaker BSo we gotta.
Speaker BWe have to rectify that.
Speaker CNate's a great trainer undercover.
Speaker CIf you can get him to do it.
Speaker BWell, tell you what, how about this?
Speaker BWrite a book and let's launch It.
Speaker BAll right.
Speaker CDon't.
Speaker BNow.
Speaker BI love it, man.
Speaker BWell, thanks for being here.
Speaker BAny last words to the, to the crowd before we.
Speaker BWords of wisdom before we sign off here?
Speaker CYeah, it's what I've been giving my son a lot lately and my team here, which is something 10 Tim Kennedy said, if you don't know who he is, look him up.
Speaker CBut on Waste no Day way back, episode 50, it's like, do hard stuff, period.
Speaker CLike, do hard.
Speaker CFind things to do that are really difficult.
Speaker CA little bit outside of what you're comfortable with right here, right now and figure it out.
Speaker CThat's.
Speaker CThat's really the game plan.
Speaker CBecause every time you do, your brain stretches and grows in ways that it can't.
Speaker CIt can't reshape from.
Speaker BYeah, Yep, Absolutely.
Speaker BI love that.
Speaker BIt's like the growth.
Speaker BJust what we started talking about at the beginning of the episode.
Speaker BIt's perfect to land on so.
Speaker BAnd close it down and close it now.
Speaker BAbsolutely.
Speaker BWaste no days and close it the day that you got it right.
Speaker BSo.
Speaker BWell, thanks for being on.
Speaker BSuper quick announcements.
Speaker BCouple.
Speaker BCouple of things real quick.
Speaker BGo grab the online.
Speaker BThe closing out online course@www.hvacdoors.net and we have a whole module in there that I did with Sam Taggart that has door scripting for H Vac.
Speaker BYou can go to CloseItNow.net to learn more about the coaching programs.
Speaker BHow to book me for an on site visit, how to book me as a speaker for your next event.
Speaker BAnd watch out, I've got one, possibly even two books coming out this year.
Speaker BAnd more importantly, go join the Facebook group for both Waste no day and Close it Now.
Speaker BBrian has incredible thriving Facebook groups for Waste no Day and go listen to the Waste no Day podcast also.
Speaker BHow do people get a hold of you, Brian?
Speaker CBest way to find me is probably on Facebook at Brian Burt.
Speaker CJust type in Brian Burton Waste no day and I'll pop right up.
Speaker CAlso you can shoot me an email brian@wastenoday.net Love it.
Speaker BI love that you're dotnet.
Speaker BAll the closeit now is dot net because somebody years and years ago bought.
Speaker CComs are taken and I've been trying.
Speaker BTo buy it every year for like five or six years.
Speaker BSo we're in nets.
Speaker BAll right, man.
Speaker BThanks for being here everybody.
Speaker BThanks for listening.
Speaker BYou know how we always end.
Speaker BGo save the world one heat stroke at a time.
Speaker AYou've been listening to the Close it now podcast.
Speaker AOur passion is to dive head first into the transformative movement that's reshaping the very foundation of H Vac and home improvement and at the same time covering fitness, nutrition, relationships and personal growth, proving that we can indeed have it all.
Speaker AWe hope you've enjoyed the show.
Speaker AIf you did, make sure to, like, rate and review.
Speaker AWe'll be back soon, but in the meantime, find the website@closeitnow.com find us on Instagram at the real Close it Now and on Facebook at Close it Now.
Speaker ASee you next time.