There is one bottleneck in coaching that is bigger than any other bottleneck I would say.
Speaker AAnd before I tell you what it is, I just want to emphasize that it ruins your business and it is filling up your calendar with delivery again and again and again.
Speaker ACoaching people one on one.
Speaker BToday we're going to talk about how to scale your business without burnout and without working yourself to death.
Speaker BAnd the most natural way to scale the coaching business.
Speaker BMoving from one on one coaching to group coaching.
Speaker AThe most important part of that is by.
Speaker AWithout sacrificing client results.
Speaker BYeah.
Speaker ABecause we depend so much on making sure that our clients get great results.
Speaker BYeah.
Speaker ASo we can't sacrifice one thing because we have a need of like I can't take in any more clients.
Speaker BSo apart from that, what's going on for you right now?
Speaker AWe've just arrived home at our ranch again after spending a week in Mexico with 150 people also in the coaching industry.
Speaker AAnd it's been really, really amazing.
Speaker AAnd then just threw ourselves into family and making sure that we cover all the parts of the lives that we want to live.
Speaker BI really had a great week.
Speaker BJet lagged but.
Speaker BBut really had a great week of reflecting.
Speaker BBecause we do these trips because we want to work on our business, not just in our business.
Speaker BAnd we use these trips to really get aligned and really get laser focused on what's the next step.
Speaker AYeah.
Speaker AAnd develop the business together.
Speaker BYeah.
Speaker ABecause from day to day we can just get really hectic.
Speaker AWe can 100% one thing to the next thing.
Speaker AAll of a sudden we're not in the same place anymore.
Speaker BSo what we are going to talk about is the step number one on how to get a business where you don't lose your sanity and you scale.
Speaker BAnd that's going to group coaching.
Speaker AYeah.
Speaker BOf course coaches go into coaching because they want to coach.
Speaker BThey want to hang out with clients and do that thing.
Speaker BThat's what they literally love.
Speaker BBut they also work themselves into a corner where they are spending way the majority of their time on delivery.
Speaker BAnd if all the time is spent on delivery there's not a lot of time to sale and marketing.
Speaker BLet's talk about one of our to 1% clients, Yanni.
Speaker BShe came to us when she were had 16 one on one clients and she had the problem of these 16 clients they were just paying for one hour every time they came and they didn't sign up for a longer program or structure.
Speaker BShe never knew if they were gonna jump out of the program any day or if they were gonna sign up, which meant that she couldn't take in more.
Speaker BShe had 16 clients and that was her cap on how many hours she could spend.
Speaker BAlso to have a little bit downtime between all the meetings every week.
Speaker BSo she couldn't have more clients.
Speaker BOn the other hand, if she was los client, she also lost the money.
Speaker BAnd this is what is literally about not compromising three different things.
Speaker BCompromising your income.
Speaker BWe don't want to have the ceiling on how much we can make.
Speaker BNot compromising how much we work and not compromising client results.
Speaker AYeah.
Speaker AAnd I actually think that's the biggest problem.
Speaker AI believe that all the coaches I've spoken to, the one thing that stands out is that the belief of one on one being more valuable than group coaching.
Speaker ASo I would like to start with that problem because it's a big problem.
Speaker AIf you believe that you need one on one coaching from someone else to move forward.
Speaker AAnd if you believe that your client needs you, then you're always going to be stuck.
Speaker ASo we got to start with addressing that.
Speaker AAnd personally I understand the belief.
Speaker BYeah.
Speaker AHere is my experience.
Speaker AFirst of all, I would like to share.
Speaker AI would never buy a one on one program today.
Speaker ANo, never.
Speaker AAnd the reason why?
Speaker ABecause I need the community.
Speaker AI need the people.
Speaker AI need to be connected with people who are on the same journey as me.
Speaker ANo matter if I want to lose weight or if I want to grow my business or if I want to change my business or doesn't matter what it is.
Speaker AI want to make sure that I'm amongst friends while doing this.
Speaker ABecause I know that the biggest changes in life are created with decent, let's like politely said, decent amount of pressure.
Speaker AI will never get the outcomes that I don't have yet unless I also go through the processes needed in order to become that person that can have that and that can generate that again and again.
Speaker AWhich means that I don't want to do it alone because it means that I'm gonna do it alone.
Speaker AI want people on my journey, I want peers, I want friends.
Speaker AAnd the oldest rule that all of us know is that you become the average of the 10 people that you spend most time with.
Speaker BYeah.
Speaker AThe other thing about community is that it allows me to be exposed to questions that I can't articulate myself.
Speaker AAnd the other thing with a one on one coach is that it's just boring if it isn't fun.
Speaker ALike, I don't know about you guys, but I'm not going to do it.
Speaker BA key believe that keep coaching stock is what you're saying is that I believe that people want me.
Speaker AYeah.
Speaker BAnd I believe that people cannot get results without me.
Speaker BIt's a huge ego thing.
Speaker AAbsolutely.
Speaker BIt's more about that you want to be the one who's being celebrated or you want to be the one who make them reliant on you.
Speaker BBecause it's not you, your ego speaking very loudly that you think you're the most important thing in the room.
Speaker BBut it's not what they need.
Speaker BThey need the other thing.
Speaker AAnd that might be a humbling lesson for you who listens.
Speaker AYeah.
Speaker AThat's cool.
Speaker BIt might hurt a bit.
Speaker AYeah, yeah.
Speaker ABut it's also.
Speaker AIt's exactly what it's supposed to do.
Speaker ABecause if that triggers you in any way, consider that that's an ego in you that is trying to defend you.
Speaker AAnd it's fine.
Speaker AIt's just that it stands in the way.
Speaker ABecause here's where we come from, here's who we help.
Speaker AWe help coaches who doesn't want to have a cap on the impact that they can create.
Speaker ASo we want one huge impact with many people.
Speaker ASo deep impact, lots of people.
Speaker BYeah.
Speaker BSix years ago I went to Tony Robbins event in Cairns in Australia.
Speaker BAnd at this event I realized that my biggest dream at that time, I realized that was become a financial independ independent.
Speaker BBut my biggest thing I didn't want to let go of is I. I didn't want to outsource things because I didn't trust anyone else could do it better than me.
Speaker BAnd I believe that I had to do everything and I believe that I needed to be in control of everything all of the time.
Speaker BThe problem was there is no freedom.
Speaker BIf you do everything on your own, you'll never experience those two.
Speaker BAnd it's the same here.
Speaker BI want to grow my business, but my clients need me.
Speaker BLike personally.
Speaker BThose two conflict.
Speaker BYou cannot get both.
Speaker BGet the business where, where you have like unlimited money, revenue flow, undimited amount of clients and be the one doing everything.
Speaker BIt's about the same without, like, if you don't want to outsource or automate yourself out of your business, you will be the one who's holding your business back.
Speaker AYeah.
Speaker BEveryone I speak to on my stage call say they want me.
Speaker AYeah.
Speaker BThey want to work one on one because I gave them the option either to join my group program or work one on one with me.
Speaker AYeah.
Speaker BSee, that's your framing.
Speaker BThat is way wr.
Speaker AYeah.
Speaker BThat's how you've been framing and that's what people have been taught that's you asking the wrong question rather than what they want.
Speaker BSo stop believing what people say because they are not saying what they want.
Speaker BThey are following your frame when you're framing the question.
Speaker AYeah, I really like that you add to this topic the objection that like I want to buy one on one coaching.
Speaker APlease remind me because there is such a great way of handling that, that objection with a very reasonable logic conversation.
Speaker AWhen we're getting that, first of all, we need to be empathetic.
Speaker AWe need to understand.
Speaker AOkay, so where are they coming from?
Speaker BYeah.
Speaker ASo they are relying on the trust that you've currently built with them.
Speaker BYeah.
Speaker AAnd if you're not going to be there.
Speaker BYeah.
Speaker AThen I'm scared it's not going to work.
Speaker BYeah.
Speaker ABut how we can handle that is by first of all acknowledging that we understand.
Speaker AAnd then we can ask super, super simple.
Speaker AIf you could only choose one, which one would be most important?
Speaker AOne on one coaching or the outcome?
Speaker AIf you can only choose one, which would you choose?
Speaker A99 out of 100 is going to say the result.
Speaker AIf there is someone that says I want the one on one, then I would say, hey person, it sounds like you're looking for a friend, not a coach.
Speaker AI would look for a friend instead because I'm a very expensive friend.
Speaker AAnd then the other part of the conversation is when they say, no, I want the outcome, then we can lean against the structure that we've built that allows them to get the outcome.
Speaker ASo here's what's most important to me is to making sure that my clients become successful.
Speaker ABecause making my clients become successful is the only way for me to be able to keep doing what I, I love.
Speaker ASo I am not going to risk putting someone in front of a journey that I don't fully trust and believe that they are going to be able to walk.
Speaker BCan I add just 2 cents to that?
Speaker BIt's your job as the expert on an interview to figure out what does this person need.
Speaker BAnd then your second job is to present to the person the thing you know will help them.
Speaker BAnd if you don't believe your group program is the one that will help them, your problem is somewhere else.
Speaker BYou don't trust your group program is good enough.
Speaker AYeah.
Speaker BBecause if you trusted your group program was good enough, there's no reason for you to ever mention that there was an option to be get the one on one coaching.
Speaker AI love that.
Speaker AI love that.
Speaker AAnd it's super, super great.
Speaker AAnd here's the thing.
Speaker AI believe that you'll have to do some One on ones because it's better for your clients.
Speaker AYou will do it because you needed.
Speaker BTo learn and to get your certainty.
Speaker AAbsolutely.
Speaker AYeah, absolutely.
Speaker ABut if people want one on one time with you, they also have to pay accordingly.
Speaker BYeah.
Speaker AAnd if that feels like.
Speaker AYeah, but they are, they're paying like €350 per hour, then I would say yeah.
Speaker AOkay, cool.
Speaker ASo you have a decent hourly salary, but we're not going for hourly rates here.
Speaker AWhat we're going for is impact.
Speaker ACoaches sell results because no one hires a coach because it's nice to speak to them.
Speaker ALet's go into the nitty gritty and talk about so how do we actually behave and how do we create that journey from I only have one on one clients right now to I'm only running group.
Speaker AFirst of all, get yourself five one on one clients.
Speaker AWhen you have five one on one clients, reach out to each and every one of them and let them know.
Speaker BHey, the reason is it's okay to just like say that mainly speaks to people who are new, which means that it's harder for you to sell and you're not sure if you can.
Speaker BYou can fill up a group program from the beginning because it's a little, it sucks a little bit to be in a group program with one person.
Speaker BYou're the only one in the group program.
Speaker BIt doesn't look really good.
Speaker BSo there's two reasons why you would sell one on one in the beginning.
Speaker BThere's nothing wrong with one on one.
Speaker BYou learn a lot.
Speaker BAs you said, you learn a lot.
Speaker BBut also if you are not sure, you can fill up like the first group program entirely.
Speaker BIt's better to be safe than sorry.
Speaker ASo based on the context where I'm coming from is that you already have sold one on ones.
Speaker BYeah.
Speaker ASo if you don't have any clients and if you feel like I'm ready.
Speaker AYeah, yeah, of course.
Speaker AStart a group program right away.
Speaker AYeah.
Speaker ABut the person who had the most one on one clients with us had 21 one on one clients, weekly meetings, It's a full time job.
Speaker AAnd then marketing and sales on top of that.
Speaker ABy the way, you should do put 80% of your effort marketing and sales.
Speaker BSo if you have 21 meetings with clients every week.
Speaker AYeah.
Speaker AThen.
Speaker BThen you can see how much you need to work.
Speaker AYeah.
Speaker AThe good news is that you can do this with five clients that you have one on one right now or you could do with 21 clients that you have right now.
Speaker ABut here's the thing, reach out to them and let Them know, hey, so I want to upgrade you and give you a bonus.
Speaker AAnd here's my thinking.
Speaker AI would like to take all of my clients and I want to grant you an extra group session.
Speaker AAnd it's not really a hard sell because they're getting an upgrade for free.
Speaker AI suggest that if you can and if it's possible, keep the people who are on a one on one contract in the one on ones.
Speaker ASo keep delivering that.
Speaker ABut that means that in less than 24 hours you can create a group program.
Speaker AYou do not need to create a library, a welcome series.
Speaker AYou need nothing.
Speaker AThe moment you have a weekly meeting, you can plan out the next week's meeting.
Speaker AAnd then all the planning is done.
Speaker AAnd then you take up the topics and you take up the things that you think would benefit the group the most to talk about.
Speaker AYou prepare it, you deliver it, and then they get a homework or they get something to do.
Speaker AStep number two is that when you have that group program, anytime you ever meet someone in a sales call, in a like wherever, whenever you sell anything, you sell the weekly group call.
Speaker AAnd then the objection might be on your end to say that, yeah, but it's not a structure.
Speaker ALike it's just a weekly meeting.
Speaker AYeah, but it got to start somewhere.
Speaker AAnd you're still going to control the narrative and their journey.
Speaker ASo when you sell them, and this is crucial, when you sell them, sell them a group program.
Speaker AWhen you deliver it, which is an entirely different thing, then you're measuring their participation and their capability of moving towards the outcome.
Speaker AWhen we create a group program, it's kind of like creating a highway.
Speaker AAnd that highway is designed to take people from A to B.
Speaker AAnd in that highway we add a lot of components.
Speaker AIt can be toolkits, it can be frameworks, it can be trainings.
Speaker AWhatever it is that we need to add in this highway to take them from A to B, that's what we add.
Speaker AAnd we build that highway while measuring if people are following the highway.
Speaker AAnd anytime you see a client of yours deviate from the highway and end up in the ditch, guess what you do?
Speaker AYou reach out and say, hey, I'm seeing that you're struggling with this and I'm seeing that you're having a problem.
Speaker AWould you mind jumping on a quick call 10 minutes to see if I can help you figure that out.
Speaker AAnd then you are giving them a one on one for 10 minutes where you sort out the specific problem that got them stuck and get them back on the highway so that they can continue the Journey towards the balance.
Speaker AWhen they can continue towards the journey on the beat, they're good because they're on the highway.
Speaker AAnd if you see the same problem occurring from many people.
Speaker ASo all of your clients seems to have this problem, guess what you do?
Speaker AThat's feedback to you.
Speaker ACreate a training that takes care of that so that you can put that training automatically on the highway so that you help your clients get from A to B as fast as possible.
Speaker AOnce you've done this and had let's say 30, 40, 50 people through this, then you can take out the one on ones because then you know that your highway contains everything that you need.
Speaker AAnd when it comes to on ones like the 10 minutes we just talked about, that's once a week, once a month maybe.
Speaker ASo that's once a month.
Speaker AJust checking in with the people you already see are deviating from the plan.
Speaker AAnd once you've gotten that far, then you have your group program completely built.
Speaker AThen step number two happens in terms of building your group program.
Speaker AThen you start taking out all the pieces that makes the builds complexity in it so that you build a neat lean process.
Speaker BAnd go back and watch the other episode we made about delivery models because go ton of different group group delivering programs.
Speaker BYou can do it like a group program that starts one day and ends so it launches more.
Speaker BA lot of people find them quite stressful.
Speaker BWe prefer doing evergreens that is always running.
Speaker BAnd you can also do hybrid where you do both group and some one on ones.
Speaker BBut what's that other episode about that?
Speaker BSo what Yanni did was she had these 16 people and she was stuck in this limbo between I want to scale and I can't.
Speaker BI don't have time for more clients.
Speaker BSo what we did is that we build out her group program and exactly followed the step you just mentioned.
Speaker BWe built out a group program that was highly valuable.
Speaker BHer signature system.
Speaker BWe built a great offer.
Speaker BAnd remember these people, they were paying just for one hour every time and they paid €80 per hour they were buying and no contract or anything.
Speaker BSo it was a small amount, but we made the program.
Speaker BSo it was a 3k offer for nine month group program.
Speaker ASo €3,000 for nine months.
Speaker BYes.
Speaker BAnd she gave the offer to everyone.
Speaker BEvery single one said yes and started the group program and paid 3k instead of just €80 every time.
Speaker AThank you for that.
Speaker AI want to give a cherry on top before we wrap up.
Speaker AAnd the sherry on top is this.
Speaker AWhen you are selling coaching, you want to make sure that you sell expectations that are reasonable and you want to make sure.
Speaker ASo when you have a group program and when you are currently using one on ones to help your clients when they need to, don't sell that because guess what, if you're saying you're also going to get a couple of one on ones, then you're building an expectation.
Speaker AIt could be that you need a 90 minute startup meeting or a 60 minute startup meeting in order to get them on board.
Speaker ABut the most valuable thing is when you can over deliver on their expectations they are going to love it and they are going to stay for longer.
Speaker AThe last puzzle piece of this is that you need a decent price point.
Speaker AAt least €2,000 for a 3, 4 months program.
Speaker ACould be 10 weeks as well.
Speaker ABut you need a decent price point because you need them to have invested more than the pain it costs them to go through the process of getting to the other side.
Speaker BIf you like this episode, please make sure that you like and subscribe and also we'll put a link below for a further training for you to go through.
Speaker BIf you want to scale your business and otherwise, we'll see you next week.
Speaker AI love it.
Speaker ASee you next Wednesday guys.
Speaker ABye.