So you're having really great conversations and you connect to people and you have the best solution for them in your coaching offer.
Speaker ABut then they say they need to think about it and then they disappear.
Speaker AEver happened before?
Speaker BToday we are going to talk about sales and selling like a boss.
Speaker BI love this.
Speaker ASelling like a boss.
Speaker AYeah.
Speaker ATo me it sounds corny, but yeah, sure.
Speaker AWell, selling like a boss, what it comes down to is really closing those calls.
Speaker BYeah.
Speaker BAnd I think one thing is closing the calls.
Speaker BI think there's another thing about the being.
Speaker BBeing a salesperson and the emotional thing about sales, how you feel about sales.
Speaker BSo there's actually a lot of different things.
Speaker BSo let's dive in.
Speaker BBecause first thing, of course, a lot of coaches feel it's awkward to sell or it feels confronting.
Speaker BIt feels like I'm pushing or trying to convince someone or I'm.
Speaker AI'm stepping over the line and I'm unethical or I'm afraid to manipulate or like, I know that I have a great thing over here, but I don't want to influence people or I don't want to come on too strong.
Speaker AI don't want them to view me as whatever.
Speaker AThere are so many things that limits us from being able to have a real conversation.
Speaker BYeah.
Speaker AAnd like, I totally agree.
Speaker AI totally agree.
Speaker AWe never manipulate.
Speaker AAnd I want you to understand that you can't manipulate unless you have a hidden agenda like that you're actually doing something that you're not transparent about.
Speaker ASo don't worry about manipulation.
Speaker AThat's not going to happen because you're going to be upfront and transparent when it comes to convincing people.
Speaker AWe do not want to convince people.
Speaker AWe want to make sure that they are able to make that decision themselves.
Speaker AAnd the decision can be no.
Speaker ASo we are not convincing them that yes is the best thing to say.
Speaker ASay yes.
Speaker ABecause what happens when you convince people is that you're going to have to convince them again and again and again throughout the process anyway.
Speaker ASo you're just creating a nightmare for yourself in terms of administrational work and recommitting this person and blah, blah, blah.
Speaker ALet that person become ready and say yes to you because they want to.
Speaker ASo there is no manipulation.
Speaker AThere is no convincing people.
Speaker AThere is no hidden agendas, full transparency.
Speaker ABut what it really, really comes down to, what is most important, is to care for another human being beyond what people usually do.
Speaker BYeah.
Speaker AAnd when they feel that it's going to do half of everything you need to do in the sales call, the rest is clarification.
Speaker AAnd paying attention, listening actively to what their situation is.
Speaker BI really like it.
Speaker BAnd I think there's some really big mistakes to go through here.
Speaker BYeah, like the biggest mistakes people through.
Speaker BThe first thing is the belief.
Speaker BWhat do I believe sales is like?
Speaker BI believe sales is convincing.
Speaker BI believe sales is pushy.
Speaker BSales is something negative.
Speaker BHaving that belief is devastating to your business.
Speaker BLet's just face it.
Speaker BIf you do not sell, you do not help people.
Speaker BIf you do not sell, you don't have a business.
Speaker AEverything you do in coaching you can do without a business if you take away the sales part.
Speaker ABecause the only reason why you have a business is to be able and allowed by the government to do monetary transactions so that you get money and then pay money for stuff.
Speaker AIf you take that out, it's not a business anymore.
Speaker AIt's a hobby and something you do apart from wherever you do your business elsewhere.
Speaker BAnd the thing about being stuck in, oh, I don't want to be pushy.
Speaker BI don't want to convince people, what would this person think?
Speaker BHow would this person think about me if I'm doing this, won't this person think this about me?
Speaker BYou see, there's a common thing in all of these sentences.
Speaker BAnd the combinator here is it's all about me, myself.
Speaker BAnd I, I don't want to, I don't like, I don't think.
Speaker BWhat would this person think about me?
Speaker BMe, me, me, me.
Speaker BThe thing is, when we are struggling with sage is because we are thinking it's about us, we make it about us.
Speaker BWe are more concerned about ourselves and how we feel and what people could judge us for.
Speaker BSo we too caught up in ourself.
Speaker BThat's when we struggle.
Speaker AAnd most situations, people either have kids of their own or have family members that they care for.
Speaker AAnd when it comes to people that you care for, you do not have a problem having those real conversations, especially if you're a mother or if you're a father to two kids.
Speaker ABecause your job and your obligation and your responsibility is to guide them towards building capability on their own or for themselves.
Speaker AThat's your core responsibility so that they become capable and can make good decisions for themselves.
Speaker AAnd what's really important to realize realize is you can see yourself having a tough conversation with your kid, saying that you, you can't do this.
Speaker AAnd having these conversations with their kids, letting them know the hard truths, having them enroll and follow your guidelines, the rules of your house and whatever it is, you have no problem with doing that to them.
Speaker ABut for some Reason when it comes to a future client that you're on a sales call with, it feels different.
Speaker BYeah.
Speaker AWhat are you connected to in the moment you're disciplining your child or teaching your child or helping your child compared to a person that you don't?
Speaker AAnd what if you could be connected to that same value or version of you?
Speaker AWhen you're speaking to a person that you don't know, what it really comes down to?
Speaker AHow can you care more for them than what you care about?
Speaker AYour image or what they will think or if they will judge you or whatever it is?
Speaker BAnd that's the key word.
Speaker BIt's about them.
Speaker BIf you make it about them.
Speaker BWhat happens if you start saying, let me care about that?
Speaker BIt also needs to come with some curiosity.
Speaker BI'm curious about this person.
Speaker BWho is this person?
Speaker BHow can I get to understand this person?
Speaker BWhat does this person need?
Speaker BThere's a lot of curiosity, a lot of questions that come up when we make it about that person.
Speaker BIt makes it so much easier.
Speaker AYou need to give yourself a reason to care.
Speaker BYeah.
Speaker ASo you need to find something to care about.
Speaker BYeah.
Speaker AAnd it's a great exercise.
Speaker AAnd you don't need to speak to people in order to do this, but you can literally go out and walk in whatever city you live close to and you can look at people and challenge yourself with what can I find about a single person, Random person that walks by.
Speaker AWhat can I find and authentically love about this person that has nothing to do with you, that you're not going to communicate to them, but just finding something that you can really appreciate and care for.
Speaker ABecause amazing things will happen and you will realize stuff, that there are stuff that I care for and that I stand up for and that I'm prepared to work really hard for to help people achieve.
Speaker AAnd that will make you a better salesperson.
Speaker ABecause what it comes down to is your capability of building real relationships where you care beyond how much you care about yourself.
Speaker BSo I want you to remember this.
Speaker BFirst of all, no one jumps on a sales call with you.
Speaker BIf they do not secretly hope you can help them with something.
Speaker BThey're not looking for a friend.
Speaker BThey have other people to talk to.
Speaker BIf they taking the effort to actually being on a call.
Speaker BThey're hoping that you're going to say something that can help them.
Speaker BAnd the other thing is, you're not on a sales call to close a client.
Speaker BYou are on a sales call to figure out if this person is a fit and if you can help them, then what Happens automatically.
Speaker BIf you follow a structure, if that person is actually someone you can help, then you can get to the thing about if I'm going to help you, what would that look like?
Speaker BSo that would change how you believe about sales.
Speaker BBig problem, most people do is that they're jumping on a call and there's no structure for it.
Speaker BIf there's no structure, we're not getting it somewhere.
Speaker BIt becomes like a coffee talk.
Speaker BI don't know if that's a Danish thing, because I'm Danish.
Speaker BIn the old days, we used to say, hey, let's have a coffee agreement.
Speaker BAnd that was kind of a smooth, sage call where we drink coffee and we talk and nothing.
Speaker BLiterally waste your time talking to people and feel like you're important.
Speaker BThat's what it is.
Speaker AYeah.
Speaker ASuper, super ridiculous.
Speaker BThat is something that happens when people are too afraid to owning.
Speaker BWhat is this chat going to be about?
Speaker BAnd if someone is reaching out to you in the chat saying, hey, should we jump on a meeting?
Speaker BThe first normal question you should always ask is, what's the meaning of this meeting?
Speaker BWhat are we going to talk about?
Speaker BWhat's the outcome we're looking for?
Speaker BOwn your space, own that you're not just chatting to people.
Speaker BThis.
Speaker BThere's a reason for us to a chat.
Speaker BIf it's a sales course, there's a reason why we're here.
Speaker BAnd the reason is not to sell.
Speaker BThe reason is to figure out, is it a fit, can I help you, or what do you need?
Speaker BIf I cannot help you, I can point you somewhere else.
Speaker BBut if I can help you, then we can have a chat about what would it look like?
Speaker BThat is why we're getting on this call.
Speaker BWell, there needs to be a structure then, from taking you from A to, to C.
Speaker BLike, how do we make sure that is actually what will happen on the call if there's no structure?
Speaker BI believe that a big mistake.
Speaker BNow we get to another mistake, a big mistake that happens is that again, the ego takes over and it becomes a chat about my stacking, my program, what I give, what I help people with.
Speaker BYou see again what happens.
Speaker BThe ego takes over again and it becomes about you.
Speaker AYeah.
Speaker BAnd if it's about you, it's not that interesting for the other person.
Speaker BNo, because they're more concerned about their life and what they do, the problem they have and what they want to achieve.
Speaker AYeah.
Speaker ALet's just face it.
Speaker AIt doesn't matter what kind of conversation it is.
Speaker AIf two people are talking and both of them focusing on themselves, the conversation is going to be very, very flatlined and it's going to be over very soon.
Speaker ASocial capability is.
Speaker AIs the foundation of sales.
Speaker ABeing able to connect to someone else and focus on them, being interested in them.
Speaker BYeah.
Speaker ASo important.
Speaker AAnd then it all comes down to building trust and really, really withering that out.
Speaker ASo the second mistake, it's all about us focusing on ourselves.
Speaker AThat's not what we signed up for when we said that, hey, I want to run a business, I want to become a coach.
Speaker AI want to do it for me.
Speaker ANo, you didn't.
Speaker BSo we need to have a structure.
Speaker BWe need to have a plan.
Speaker BLike what is the steps we go through.
Speaker BBut what we also need to have in this structure is we need to have a framing of the call.
Speaker BThe framing of the call is where you give away what is the structure we are going to use here.
Speaker BThat is for you to be able to just set the expectations and what will happen when you do the framing of the call.
Speaker BWhat happens is that you're helping the person to put down the guards.
Speaker BIf they're on a call with you and they believe that you're going to sell to me, there'll be like that resistance coming up.
Speaker BLike, don't try to sell me.
Speaker BWhich is why it's so important that you start the call by framing what is going to happen at this call.
Speaker BSo they can take down their shoulders and open up to have a conversation without being feeling sold to, but just being a part of a conversation.
Speaker BAnd if I'm going to give an example, a simple example could be like, hey, thank you for being here on this call.
Speaker BI just want to say I'm really happy you're here on time because we only have 30 minutes.
Speaker BIf they start going into a rant later, it's easy for you to cut in and say, you know what, I really think that's interesting.
Speaker BHowever, I just want to take care of the time.
Speaker BSo is it okay we move on?
Speaker BFraming the time length of the call in the beginning makes it easy for you to to also steer the call later on.
Speaker BSo it's about the framing.
Speaker BSo thank you for being here.
Speaker BWe have now 30 minutes.
Speaker BSo what will happen on this call is first of all, I'm going to ask you a few questions.
Speaker BI want to figure out where you at today regarding this thing.
Speaker BWhere is it you see, you want to be.
Speaker BSo we can see if we can make a plan to help you to get to that place.
Speaker BAnd then we'll find out what is the bottlenecks you have right now, that is holding you back from actually achieving that goal you have.
Speaker BIs that okay with you?
Speaker BSee, what I'm doing now is I'm framing what will happen, that I'm going to ask a few questions and I ask for permission.
Speaker BIs that okay?
Speaker BWould you ask for permission so we can get a yes, that's fine.
Speaker BAnd then say, so when we understand all of that, then if I believe that I won't be able to help you, I would just be politely pointing you to what could help you instead.
Speaker BIs that okay with you?
Speaker BAnd they'll say, yeah, however, if I believe I can help you, then we can have a chat about what it would look like.
Speaker BIs that okay with you?
Speaker BYes.
Speaker BSo what I've done now, I've framed the call, made it very clear it's very easy to be here because now we're just going to have a chat.
Speaker BThey'll be opening up.
Speaker BYou frame the length of the call, you frame what will happen at the end of the call you took away.
Speaker BAll of the pressure of this is going to me going to be selling to you from like, go.
Speaker BAnd now I'm going to sell you take all of that away, which means now you can have a conversation.
Speaker AYeah.
Speaker BBoom.
Speaker BThat's how you sell.
Speaker BLike a boss.
Speaker AIn order to be able to do that, of course, we need to mean everything that we say.
Speaker AYeah.
Speaker AIf you're listening to this and feel like, but does that mean that I'm gonna have to have 50% of the people that comes to my sales calls, I'm gonna refer somewhere else?
Speaker ABecause they're not a good fit?
Speaker ANo, because they're at your call for a reason.
Speaker AWhat you're telling the person on the other side is, I'm not gonna sell to you no matter what.
Speaker AI'm gonna focus on you and on what's best for you.
Speaker AAnd you really need to come from a place where you believe that that's what you're doing, where you're.
Speaker AWhere you're investing in them.
Speaker AAgain, it's not about you.
Speaker AIt's not about that person saying yes to your offer, because if you're consistent with working on your business, you're going to get your clients anyway.
Speaker AAnd the first time where I really felt that I don't need that this person to say yes, my sales went from 50% conversion rate to 85, because it wasn't about that next person.
Speaker AIt was about the service that I was able to provide and absolutely possible to have an 80, 85% conversion rate if we do the work Leading up to the call the right way.
Speaker BIf they like if you're stuck in believing that.
Speaker BWhat if like half of them.
Speaker BI need to point.
Speaker BThen you didn't do the work before that.
Speaker BRight.
Speaker BBecause then you didn't qualify.
Speaker BYou only want to have qualified people on the call.
Speaker AYeah.
Speaker AAnd there, there are a lot of people who are starting their coaching business with kind of like run ads to book a call.
Speaker ASo it's an ad to a book a call page and then they book a call and then they either not show up.
Speaker ASo you're gonn percent of the people who booked the call didn't show up.
Speaker A30% of people who did show up weren't a good fit.
Speaker ABecause we've tried to automate something that can't be automized.
Speaker BYeah, but it can, but it cannot if you're new because you don't know how to do it if you're new.
Speaker BSo it can be.
Speaker BBut because you need to qualify, then there needs to be a sequence leading up that is really qualifying people and taking out the wrong ones.
Speaker BBut people I think it's more about, oh, I need to just get calls.
Speaker BIf I just get more calls.
Speaker BAnd that's what marketers are selling to coaches out there.
Speaker AThere isn't an agency that magically no.
Speaker BDo it for you if you're beginning.
Speaker BSo this is something you can set up when you had a couple of hundred clients, you know them well enough and you're a better marketer.
Speaker BSo at this time you can control that.
Speaker BBut in the beginning it's going to be hard.
Speaker AYou can automate relationships.
Speaker ANo, you can build funnels and structures based on your knowledge about these people that helps them to get to know you, which is equally effective.
Speaker ABut you need to have within your funnel a way to build a real relationship with any person device because it's the fundamental principle of any sales ever being made.
Speaker BGreat.
Speaker BSo now we have that.
Speaker BI want to just quickly go to.
Speaker BTo the third mistake.
Speaker BWe have a structure, we have the framing.
Speaker BThe third mistake is not daring to ask the questions.
Speaker BNow we get to the point where we start digging into uncover their needs.
Speaker BWe understand this person.
Speaker BWhat is the problem?
Speaker BWhat is the bottleneck?
Speaker BWhat is it they want?
Speaker BWhere are they now?
Speaker BLike ask those questions.
Speaker BAnd at this point you really need to ask some questions so you understand it and you need to.
Speaker BBecause I believe most people stay on the surface level.
Speaker BAnd that means that when you come to the place in the sage call where you're coming to now, you're going to Give an offer.
Speaker BYou will probably hear, well, let me just think about it now.
Speaker BAgain, you can make a great offer and make sure your offer is better.
Speaker BAnd go back and watch the other episode about offers.
Speaker BIf you did not dig down and really like dug into understanding that, what is this really about?
Speaker BHow important is this really?
Speaker BWhat is it costing you?
Speaker BWhy do you really want to change this if you don't dare to ask those questions?
Speaker BIt's not just you who don't get the answers.
Speaker BThe person you're sitting with is also not finding what's in there, like the answer.
Speaker BSo everyone stays on the surface.
Speaker BAnd let's just be honest, as a coach, like staying on the surface, you don't really matter.
Speaker ANo.
Speaker AAnd you don't want to coach.
Speaker AThere is a distinction here.
Speaker AYou want to dig down to find the key motivators that that is helping them to realize that this is really important.
Speaker AAnd you don't find that those on the surface.
Speaker ABut you do not want to coach them because you do not want to dig into a pain point or something that is traumatic.
Speaker AStart a process where they are confused about something that has nothing to do with your offer.
Speaker BSo you need to understand it.
Speaker BThey need to understand it.
Speaker BBut you don't start the coaching process.
Speaker BDon't fix it on the so easy.
Speaker AAnd here's how you do it.
Speaker AAnd you said it, but here's how you do it.
Speaker ATo ask that sounds super interesting.
Speaker AWhy is that important to you?
Speaker AWow.
Speaker ATell me more about that.
Speaker BIn what way is that affecting you as well?
Speaker BLike there's some different great questions.
Speaker AThe most important part is that you're able to reach something that is to them important.
Speaker AAnd when we're educating about this, we're usually talking about where they are now, where they want to be and the problems for them to get there.
Speaker AIt's three simple steps and you can use that as your guideline to figure out what's lifelike for you today and then dig into that.
Speaker AThey're going to give you headlines.
Speaker AWell, my life is great because I can do this and this.
Speaker AOkay, cool.
Speaker ASo why is that important to you?
Speaker ALet me know about that detail that you said and let them guide you to knowing and understanding what is really important to them and how they really experience their lives.
Speaker ABecause if they share that to you, two things will happen.
Speaker AYou will know it and they will know that you know it.
Speaker AWhich means that they will feel safe and starting to connect to you because you know stuff about them, because you've been actively listening to what it's like to be them so that they'll connect to you.
Speaker AAnd that's what it comes down to.
Speaker ABecause if they feel you really care.
Speaker AYeah, I do.
Speaker AAnd it's not just that I care for you.
Speaker AI care for what I do.
Speaker AI care for my profession and I care for the decision that I made when I said I'm going to help people.
Speaker ASo everything, everything in terms of like, I don't like sales, shake that off and commit to something else.
Speaker ABecause you're not going to do the 70s sleazy car salesman pitches.
Speaker ADon't try to make something awful sound great.
Speaker ABe straight with them, speak honestly to them.
Speaker AAnd the moment you do that, what's going to happen is that they are going to feel you really get them and they're going to feel that your offer is a no brainer.
Speaker AAnd it's not because you give such a great offer.
Speaker AIt's because you really understand where they are, where they come from and what their problems and aspirations are.
Speaker BLet's close it here and then we go back to talk more about sales.
Speaker BOn another episode, I want to give away a framework, a structure for having an amazing sales call, both for you, but also for your prospect.
Speaker BSo down below there's a link to come and join our Facebook group because in there we have way more trainings for you and then we'll give you the ultimate sales framework.
Speaker B5 pages PDF you will literally have in front of you when you do your sales course.
Speaker AYeah, and it's a framework.
Speaker AIt does come with kind of a like a sales script.
Speaker ABut that sales script is for you to practice off calls and then you bring it to the call with knowing the structure and then you don't read out of it.
Speaker AYou follow the headlines rather than the word by word thing.
Speaker ABecause if it's a word by word thing, you're going to focus more on the paper than you do on the person.
Speaker AAnd focus on the person.
Speaker APerson is much more important.
Speaker BGreat.
Speaker BSo join the group and get the ultimate sales framework and subscribe if you.
Speaker AWant to get new episodes every Wednesday.
Speaker BSee you soon.