The Instructor Podcast with Terry Cook talking.
Chris BensteadWith leaders, innovators, experts and game changers.
Terry CookAbout what drives them.
Terry CookSo welcome to the Instructor Podcast Green Room Edition.
Terry CookThis is the show that regularly takes lunch break and even sometimes has a sandwich.
Terry CookSo thank you, Kemi Badenok.
Terry CookAs always, I am your splendid host, Terry Cook.
Terry CookI'm delighted to be here, but you'll be delighted.
Terry CookIt's not just me because I am joined by three of the wisest people in the entire driving instructor world.
Terry CookFirst up, I'm joined by the founder of Bright Coaching and the current Chair of the ADI NJC, the Scottish Han Solo, Mr.
Terry CookStuart Lockery.
Terry CookHow are we doing, Stuart?
Stuart LockeryI'm good, Tony, how are you?
Terry CookHappy Christmas.
Terry CookThank you.
Terry CookThank you for joining us today and I hope you had a wonderful Christmas, despite how you may sound.
Stuart LockeryYeah, I'll do my best to get through this.
Stuart LockeryI'll do my best.
Terry CookYes, well, I will pile extra pressure on you accordingly.
Terry CookWe're also joined today by the head of training at the ADNJC, the host of the 10 Minute Takeaway YouTube show and the Tom to My Terry, Mr.
Terry CookTom Stenson.
Terry CookHow we doing, Tom?
Tom StensonI'm very good, thank you, Terry, how are you?
Terry CookAll the better.
Terry CookSeeing your smiley face, obviously.
Terry CookAnd how was your Christmas?
Tom StensonIt was a double thumbs up for me.
Terry CookDouble thumbs up.
Terry CookThere's a joke that I'm not going to do and it wouldn't be the Green Room if I wasn't joined by the founder of Theory Test, explained the co founder of the ditc.
Terry CookThe best there was, the best there is and the best there ever will be.
Terry CookChris Benstead.
Terry CookHow are we doing, Chris?
Chris BensteadNo, I'm good, thank you.
Chris BensteadI've had a lovely Christmas and I'm very pleased to be here with you guys.
Terry CookBonus points for you, Chris, if you can tell us which WWF wrestler that nickname was from that I just gave you.
Chris BensteadNo?
Stuart LockeryOkay.
Terry CookRight.
Terry CookFirst one I put in the comments generally does get a proper prize for that, by the way.
Terry CookBut yes, today we are reviewing the 20 or the year if you like, of 2024 within our industry and some personal stuff as well.
Terry CookAnd I am also going to be asking five of the best questions that ever created.
Terry CookSo there is no pressure and we're going to start off with this one.
Terry CookIn fact, just before we do start off, I'm going to give everyone a very quick chance for a very quick plug before we start.
Terry CookSo Stuart, do you want to just tell everyone where they can find you?
Stuart LockeryOh, hello.
Stuart LockeryI'm in Scotland.
Stuart LockeryI run Bright Coaching.
Stuart LockeryYou can find me@brightcoaching.net or I guess you can find me at the Avingc now.
Stuart LockeryYeah, either of those places are fine, depending on what you're looking for.
Stuart LockeryOh, thank you.
Terry CookI'll just go to Scotland or just go to Scotland.
Terry CookYeah, just steal things.
Terry CookTom, where can people find you?
Tom StensonThey can find me at the Airdinjc as well or@audit trainer.com and Chris, where.
Terry CookCan people find you?
Chris BensteadYou can find me@theditc.co.uk or theory test explained, depending on what services you require.
Terry CookOkay, so we're going to start off with question one, oddly, of five of the greatest questions ever created.
Terry CookWe're going to start with you, Chris, for this one.
Terry CookSo I would like you to share one or some of your fails from 2024.
Chris BensteadIt's going to be a long list.
Chris BensteadNo, I, I don't think there's been a huge individual fail.
Chris BensteadI think I, my failure was in picking up a momentum and it was one of those kind of failure by success things where I got.
Chris BensteadEverything else got in the way.
Chris BensteadSo I'm looking forward to a new year of actually achieving the things that I've been working on that I promised would be done by the end of this year and they're not even slightly there.
Chris BensteadBut yes, that is, that's my main thing is that lots of, you know, lots of foundations have been set but none of them have actually got anything built on them yet.
Terry CookYou did have, and I'm sure you may mention this later, but you did have a positive disruption to the year that may have hampered your progress slightly in some ways.
Chris BensteadI'm sure I wasn't going to mention my new daughter on a failure.
Chris BensteadYou know, there was clearly a failure that was involved.
Chris BensteadBut no, she, no, she's not coming under failure.
Chris BensteadShe's.
Terry CookNo, I don't mean she was a failure.
Terry CookI mean that where, that, that, that.
Terry CookWhat's the word?
Terry CookThe rolling of enthusiasm, if you like.
Terry CookThere's a bit of disruption there when you have a massive change to family circumstance.
Terry CookSo I think you've done really well.
Chris BensteadOh, thank you.
Chris BensteadI'll take that.
Chris BensteadBecause, you know, she thinks I've done incredibly well.
Chris BensteadShe's.
Chris BensteadYeah, excellent.
Terry CookSo I, I'm glad those things done well.
Terry CookBut yes, woman, you can mention that properly in the, the winds of the year.
Terry CookTom, what about your failures from this year?
Terry CookBecause thinking back to last year, you didn't have many.
Terry CookHas there been many this year?
Tom StensonYes, lots.
Chris BensteadThe, the.
Tom StensonI think what I'm trying to do this year is look more positive on those fails.
Tom StensonThe two that stand out to me.
Tom StensonOne was a trainee who was unsuccessful twice at part two, who then decided to go elsewhere for training, which kind of made me think a lot about myself, which is the positive I'm taking.
Tom StensonAnd the second kind of fail was somebody who came to me for training after failing three standards checks and two part threes.
Tom StensonUnfortunately only gave me a few months to try and work any magic and I feel like I could have done better now that I reflect on it, but this person is going back round and is working hard to try and correct some of those unsuccessful attempts, which is good.
Terry CookI like that because it's something we've spoke about quite a bit this year actually is failing.
Terry CookI know you've spoke about it on one of the premium shots it did as well.
Terry CookAnd I do think it's important because I do think that pretty much every failure brings about a positive, don't it, at the end of it?
Terry CookThe failure aspect is never nice.
Terry CookWe don't like it at the time.
Terry CookBut I think when you've got over that failure, we can always take something from it.
Chris BensteadExcept when your parachute doesn't open.
Tom StensonAs long as it's not my parachute.
Terry CookI mean, look, if you survive, you can learn from it.
Terry CookYou'll learn to do your parachute properly next time.
Terry CookBut, you know, experiential learning, I think that's called.
Terry CookYeah.
Terry CookAnd the other parachuters that we're going to go afterwards will know.
Terry CookMaybe I'll check my parachute again before I jump.
Terry CookSo it might not be your success, but your death from the parachute jump could result in a positive for someone else demonstration.
Terry CookYep, yep.
Tom StensonYou just said we survived, now we've died.
Terry CookI mean, it's been a long week.
Terry CookAll right, Stuart, what are some of your.
Terry CookOh, God.
Terry CookThis whole podcast so far could go on this list.
Terry CookWhat are some of your fails from.
Terry CookFrom this year?
Stuart LockeryI'm going to try not to take that personally as your other guests.
Stuart LockerySo, yeah, I kind of this and I was kind of like, yeah, I've had quite a good year.
Stuart LockeryI've not had any fails.
Stuart LockeryBut then obviously I lied to myself all the time.
Stuart LockeryI can relate to Chris's kind of stuff about think this is what you're talking about, having just so many things going on and I don't mind that.
Stuart LockeryUsually it keeps me pretty busy.
Stuart LockeryBut actually one of the fails has been if we're allowed to talk about money.
Stuart LockeryI've not made as much money as I wanted to this year, guys.
Stuart LockeryI'M sorry if that was crude or anything, but I think our jobs, my job in particular is different from driving instructors that are out teaching 20, 30 hours a week.
Stuart LockeryBut every driving instructor knows that if they don't make enough money in a month, then there's something not right.
Stuart LockerySomething needs to be kind of addressed somewhere.
Stuart LockeryAnd across a couple of businesses, we just didn't make as much money as we should have done.
Stuart LockeryThere are reasons for that.
Stuart LockeryBright coaching took a lot of time out of what I was doing with the driving school, but so that's kind of the main one getting into next year that I need to address, get back to doing instructor training and kind of balance the books a little bit.
Stuart LockeryCouple of fitness goals that I didn't achieve.
Stuart LockeryProbably my biggest fail, though, is that I've not been able to reduce my time on Facebook as much as I wanted to.
Stuart LockeryThat's been a really big thing for me this year because it just sucks the energy out of me.
Stuart LockeryAndrew Love used to talk about energy vampires, and Facebook remains an energy vampire.
Stuart LockeryListening to Tom's fails about not being able to get somebody through the part three.
Stuart LockerySomebody had a real go at me on one of the Scottish Facebook groups a couple of weeks ago.
Terry CookI just sat.
Stuart LockeryI literally was awake all night thinking about it and how to respond to it.
Stuart LockeryI took it really personally until realizing that I just don't give a shit.
Stuart LockeryYou know, it's fine.
Stuart LockeryJust need to get on with it, and I'm doing my job and I'm happy with how I do my job.
Stuart LockeryOkay.
Stuart LockeryI'll keep getting better at it.
Stuart LockeryI just need to get off Facebook.
Stuart LockeryThat's the problem.
Terry CookI initially wanted to ask you about the financial side, but I'm more interested in the Facebook side because I think that's something that a lot of us can relate to.
Terry CookBut I am curious.
Terry CookSo a genuine question.
Terry CookIs it Facebook or is it phone?
Stuart LockerySorry, is it Facebook or phone?
Terry CookYeah, because for me, I went down that rabbit hole of thinking that I was struggling a lot with Facebook, and then I realized it's not just Facebook, it's my phone.
Terry CookYou know, if there's nothing interesting on Facebook, I'll find something else on the phone.
Terry CookSo it's gonna be that dopamine hit.
Stuart LockerySo I think it's both, but I think it's.
Stuart LockeryI think it's more specifically Facebook, because, you know, Facebook is a necessary evil for people like all of us here in terms of the way we market our businesses.
Stuart LockeryIt's where loads and loads of driving instructors are and when we put a post out about a training course that's coming up or a service that we're plugging, we need to see how that performs.
Stuart LockeryIt's a little bit more than dopamine.
Stuart LockeryWe want the likes.
Terry CookYes.
Stuart LockeryBut it's a little bit more than that.
Stuart LockeryIt's a little bit.
Stuart LockeryAm I getting a return on investment here?
Stuart LockeryAm I getting eyeballs on what I'm doing?
Stuart LockeryAnd I would love to be that kind of guy who can just log on on a Monday and schedule all my posts for the week or the fortnight and then log off and have a look at it again.
Stuart LockeryBut I don't have that kind of discipline at the moment.
Stuart LockeryYeah.
Stuart LockerySo I think it's, it's how I'm navigating the necessary marketing evil of Facebook.
Terry CookMore than anything interesting because I know that's been one of mine this year, so I'll share my feels as well.
Terry CookSo it's been a, an interesting year for me this year in terms of stuff going wrong because I think it's been a bit of a mix what everyone has said actually in that I don't think anything, one thing has gone disastrous.
Terry CookI think there's been lots of continual things.
Terry CookSo my health, for example, mental and physical has just taken a kick in this year particular last six months or so.
Terry CookI had my first panic attack this year since like the start of 2022.
Terry CookBut you know, like Tom was saying about the positive come from.
Terry CookI had that panic attack an hour before I recorded a Green room episode and when I listened back to the green room episode you couldn't tell.
Terry CookIt was like, oh, I did a good job there despite, you know, this happening.
Terry CookAnd so that was quite cool.
Terry CookThe finances have been interesting for me as well.
Terry CookI've just seen that word wisely interesting in.
Terry CookThere's been some really good wins financially for me this year and there's been some disaster.
Terry CookI've made some really, excuse my language, shit choices this year.
Terry CookI've started some projects that died on their ass, you know, that didn't go well.
Terry CookAnd I just think it's been a year where everything that's gone wrong, I've been able to, even the health stuff, a lot of that has come about from the way I treat my body.
Terry CookYou know, it's not all of it has come about from.
Terry CookI've got this thing, it's come about from the way I treat my body.
Terry CookSo yeah, it's been an interesting year for me.
Terry CookFail wise.
Terry CookThere's been lots of them but nothing that's maybe stood out above the rest.
Terry CookMaybe the health one.
Terry CookActually I don't know.
Terry CookBut yes.
Terry CookSo there's some of my fails and I'm going to read this comment that's come up from from Gary says I'm to blame.
Terry CookI think this is regarding the Facebook thing.
Terry CookYour whole season has been around embracing tech.
Terry CookYour next season should be around rejecting tech.
Terry CookThe next season is actually going to be around health.
Terry CookSo you know, maybe we'll, we'll get on there and one of the episodes this season was about how to use tech for self care.
Terry CookSo go and listen to that one again.
Terry CookRight, so let's have a look at some of the news because in quarter one some things happened in quarter one of this year and those things were part two and three tests.
Terry CookWaiting times continued to get worse.
Terry CookThe AGI walk back kicked off.
Terry CookThe 10 minute takeaway started on YouTube.
Terry CookRight.
Terry CookCoaching's PDA level seven kicked off.
Terry CookThe Driving Instructor Tips podcast started.
Terry CookAnd on March 16th the third annual driving instructor Day took place, which was celebrated not only in the uk, but also in Australia, Americas and Switzerland by the likes of Stefan plus plus it was shared by organizations such as roadpeace and we buy anycar.com so driving instructors say big success this year, but it struck me looking back, there wasn't an awful lot of news, like dramatic news from that first quarter, but lots of things starting, oddly enough, for the first quarter of a year.
Terry CookSo.
Terry CookSo Stuart, I'm going to come to you with a question on this.
Terry CookSo a little bit about bread coaching.
Terry CookYou know how that's gone this year because I think that's been one of the biggest wins for our industry this year.
Terry CookBut kind of just the news overall, everything stands out for you.
Terry CookAnything I've missed?
Terry CookYeah.
Stuart LockerySo I can talk about bike coaching and maybe a little bit later, I have some, I have some feels about that probably worth sharing with some of the people who are here.
Stuart LockeryI think it's quite interesting that all the news that happened in 2024 seemed to involve one of the four of us.
Stuart LockerySo literally everything that happened at the start of the year was because of us and nobody else did anything.
Stuart LockeryIs that what you're saying?
Terry CookThere's a slight bias to my reporting.
Terry CookA slight bias to my reporting, but you know, whatever.
Stuart LockeryYeah, I mean, I guess picking up on part two, part three tests, I can maybe turn that into a positive because we've noticed in kind of Scotland, Glasgow, Edinburgh in particular, that that seems to be turning a corner now.
Stuart LockerySo maybe that that's That's a positive thing.
Stuart LockeryI don't know, I don't know why, but we're getting lots of cancellations coming up, you know, short notice test availability for part two and part three tests.
Stuart LockeryI don't know if that's been mirrored up and down the rest of the country.
Stuart LockeryAgain, I don't, I don't know enough about the, the, the intricacies of how they allocate the examiners and all that kind of stuff.
Stuart LockeryI probably do need to learn a little bit more about that, given recent circumstances, but it seems very positive.
Stuart LockeryThe PDIs who we've been speaking to have come into it with almost a bit worried by what they've been hearing on social media and they're almost kind of pleasantly surprised by it.
Stuart LockerySo, yeah, I think that's a good thing.
Stuart LockeryI like the, I like the Driving Instructor Day thing that you guys have started up.
Stuart LockeryI think that's awesome.
Stuart LockeryI think we should continue doing that.
Stuart LockeryWhat were the other things that happened?
Terry CookIt was all of our stuff that we'd done in that case.
Stuart LockeryYeah, I think it was all amazing.
Stuart LockeryYeah, yeah, I think we all did brilliantly.
Terry CookYeah, there was other stuff that's gone on, but obviously I'm going to be biased towards the people on here, so.
Terry CookTom, Chris, do you have any thoughts on quarter one that you want to share?
Chris BensteadI think, you know, now the changes that Stuart was referring to are because there are actually ADI examiners coming in.
Chris BensteadWe suddenly, we were sat down having a Christmas breakfast with all of our driving school guys and the PDI's that were around the table, their phone started pinging with emails saying, here's some dates.
Chris BensteadSo, yeah, I think there's, there's been a bit of an improvement on that side of things.
Chris BensteadBut, yeah, no, I think, you know, for me, Walk Back was started with absolutely no expectations.
Chris BensteadIt was, it was just myself and a colleague sat down and he wanted to take the dog for a walk to talk to me instead of sit around the table because that's where he feels happiest.
Chris BensteadI clearly feel happier sitting around a breakfast table and eating food.
Chris BensteadBut, you know, I, I, I aim to try and accommodate everybody.
Chris BensteadSo we were going to do it just locally and went, sod it, let's do it nationally.
Chris BensteadAnd we've got a, there's a good few fewer out there that are doing it on a monthly basis and just forgetting everybody else in the country for a second.
Chris BensteadWhat I love is that I have a new friend who comes along to every single Walk Back with me is an absolute wingman.
Chris BensteadSo thank you, Adam.
Chris BensteadYou.
Chris BensteadYou are an absolute trooper.
Chris BensteadAnd he's shown me how important it is that, you know, he's really kind of.
Chris BensteadIt's hit the spot with him and he really appreciates it.
Chris BensteadSo hopefully that's happening in other places as well.
Chris BensteadAnd, you know, other people are finding the same thing and people have got in touch.
Chris BensteadI said, well, it's just me.
Chris BensteadThat's brilliant, because then when someone else needs it, you will be there.
Chris BensteadSo, you know, for me, probably biggest success of the year is that at least one person has been helped, which is that, you know, that I'm not going to ask for any more than that.
Chris BensteadYou know, if.
Chris BensteadIf there are more, and I know there are, then, you know, each one multiplies that over and over again.
Chris BensteadSo.
Chris BensteadSo that, that was, you know, worth chucking a random idea out there.
Chris BensteadAnd I just want to point out that it doesn't fit a smart goal in any way, shape or form because it's not really measurable and it wasn't realistic at all.
Chris BensteadAnd I love that.
Chris BensteadSo screw you, smart goals.
Terry CookI hate smart goals.
Terry CookBut I will just say that I think the walk back is possibly, if not the only one of the very few things I've seen introduced into our industry that no one's bitched about.
Terry CookI find, you know, there's always stuff that people, even driving through the day, you know, there's people at the moment, what's this pointless nonsense sort of thing.
Terry CookBut like, ADI Waterback.
Terry CookNo one said that.
Terry CookSo I think that's probably the biggest compliment anyone could pay it.
Terry CookBut, Tom, have you got anything to add or anything you want to mention regarding quarter one?
Tom StensonI would like to mention Driving Instructor Day, because both myself and Penny share birthdays on the 16th of March as well, so hooray for us.
Tom StensonYeah, I mean, the part two, part three thing does seem to be changing a little bit in our area.
Tom StensonLike Stuart said, there's more cancellations coming up.
Tom StensonAlthough, looking at the positives, I have kind of liked not being able to get part twos and threes so soon because I've kind of used that as a benefit for trainees to go look at all the time.
Tom StensonYou've got to actually learn and put into practice some of this, you know, you haven't got to rush through it now.
Tom StensonAnd although I try and live in an ideal world, not everybody sees it like that, but, you know, look for the positives.
Terry CookYeah, can I just.
Stuart LockeryCan I.
Stuart LockeryCan I just back that up?
Stuart LockeryJust to add on to that something that we started doing as a result of the lack of tests was just really being on top of every single PDI as soon as they passed the part one.
Stuart LockeryRight, let's go bang.
Stuart LockeryOverlapping part one and part two.
Stuart LockeryOverlapping part two and part three, and let's get on to part three as soon as possible.
Stuart LockeryYou know, circumstances allowing.
Stuart LockeryAnd then that's something we're just going to keep doing because of that reason that you've mentioned, Tom, just more time with them so that they're not starting part three with like eight months left of the whole process, which is a situation we probably used to find ourselves in more than we should.
Stuart LockerySo, yeah, definitely some good things to come out of that.
Terry CookSo, yeah, that.
Terry CookThat failure of part two and part three has led to some positives.
Terry CookSo I like that.
Terry CookSo, staying with you, Tom, do you want to share one or some of your wins from 2024?
Terry CookWhat's gone well for you this year?
Tom StensonWhat's gone well?
Terry CookYou're less enthusiastic about this one than my pain.
Tom StensonNo, no, Because I'm trying to pick something that really kind of stands out.
Tom StensonBut I do feel like I've had lots of good wins this year.
Tom StensonI suppose one that is nothing to do with driving instruction or our industry at all is I.
Tom StensonI purchased my first electric mountain bike and I just.
Tom StensonI'm really annoyed that I didn't do it about 10 years ago.
Terry CookI don't know how to respond to that.
Stuart LockerySounds about walk to me.
Terry CookYeah, I was thinking walk.
Terry CookYeah, definitely.
Chris BensteadIt sounds really good.
Tom StensonOh, very good.
Terry CookYou fit in well on the green room with these kind of walk winds, Tom.
Terry CookIt's all good.
Terry CookAll right, Stuart, can you beat an electric mountain bike for your wins this year?
Stuart LockeryListen, it's just going to be bright coaching, guys.
Stuart LockeryI'm really sorry it's the obvious thing, but bike coaching has been amazing for us just to have spent so much time on it and to see it work and to come through and get so much support for it and the industry is obviously really embarrassing in many, many ways, but it has to be the win.
Stuart LockeryMet so many amazing people who I would never have met otherwise.
Stuart LockeryBut the biggest thing is just seeing the work being done that the driving instructors have taken away and doing in car and then coming back and telling us all about it, it's been just.
Stuart LockeryIt's been validating and just seeing the whole thing come to life.
Stuart LockeryIt's not came to life in the way that I thought it would come to life, but it came to life in a slightly different way.
Stuart LockeryBut that's okay because I can't control everything.
Terry CookBut, yeah, it's been amazing.
Stuart LockeryIt's been awesome.
Stuart LockeryI'm really pleased with it.
Stuart LockeryHumble brag.
Stuart LockeryThat's me done, I think.
Terry CookI mean, I've met fully aware my.
Terry CookMy thoughts on Bryce coaching and, and how impressed I'm with Amber.
Terry CookI think the thing that I almost like the most is how I don't know what the right word is.
Terry CookI want to say implicit you are with things.
Terry CookRather than coming out and saying, you need to do this, this, and this and rah, rah, rah.
Terry CookYou're just giving it as an option and saying, this is what I believe we should be doing, and you back it up.
Terry CookYou know, I'm not saying you just chuck it out there, run away, but it never feels like it's shoved down anyone's throat and like someone is wrong for not following the things that you're putting out there.
Chris BensteadYeah, yeah.
Stuart LockeryAnd sure.
Stuart LockeryI mean, that, that, that, that.
Stuart LockeryThat's always been a name.
Stuart LockeryCan you have that as a name?
Stuart LockeryNot to be kind of out there all the time and just forcing it down people's thoughts?
Stuart LockeryI don't know.
Stuart LockeryBut the, the qualification, when I said earlier on that it's not.
Stuart LockeryIt's came to life in a way that I didn't quite envisage.
Stuart LockeryIt's been slightly different.
Stuart LockeryI think that's possibly linked to what you're referring to and that it's not for everyone.
Stuart LockeryThis content is not for everyone.
Stuart LockeryNot every driver instructor at this moment in time feels the calling to become a qualified coach.
Stuart LockeryNot every driver instructor believes that coaching is the way forward to become better driver trainers.
Stuart LockeryAnd that's absolutely fine because those driving instructors are not the market for brake coaching.
Stuart LockeryNot to mention the fact that the vast majority of driving instructors probably don't want a professional qualification after they've passed part three.
Stuart LockeryThat's never been the point of it.
Stuart LockeryThe point was to create something for the people who do want that kind of stuff.
Stuart LockerySo, yeah, I get a bit embarrassed talking about it on the green room when you give me so much airtime on the instructor podcast.
Stuart LockerySo, yeah, I'm not very comfortable talking about it.
Terry CookWell, speaking of things not comfortable, I was about to say, I like that, and then I remembered that you pointed out that I say that quite a lot.
Terry CookAnd now I'm really paranoid.
Terry CookParanoid about seeing.
Terry CookOh, I thought so.
Stuart LockerySo sorry.
Stuart LockeryI'm so sorry.
Terry CookThanks for that.
Terry CookAll right, Chris, what.
Terry CookWhat are your wins from this year?
Chris BensteadI'm going to start with having had a baby.
Chris BensteadNot personally.
Chris BensteadYou know, I was involved in the process and, and that she's awesome and everything else, because otherwise I might forget and then I'll be in trouble.
Chris BensteadBut, yeah, she is like, it's scarily perfect and sleeping and smiling and that's all she does.
Chris BensteadAnd, yeah, that's all good.
Chris BensteadSo, yeah, so that's awesome.
Chris BensteadWell done, Lottie.
Chris BensteadYou're doing well.
Chris BensteadI.
Chris BensteadOn the more important stuff, me, the, the, the fact that I'm engaging with the DVSA as a theory stakeholder, which I didn't know is a thing really, and the, the changes that are happening with the theory test, although they're not happening where we need them to yet, but the, the awareness of theory is, Is up there.
Chris BensteadThat's been awesome this, this year.
Chris BensteadAnd I know, really thank everybody for their, their, their faith in me on that because people will tag me in pretty much anything on Facebook that says theory, and I love that.
Chris BensteadThank you.
Chris BensteadBecause they didn't have to.
Chris BensteadSo.
Chris BensteadSo that I really appreciate and I feel that's a win.
Chris BensteadAnd then with my grade, Grade A course, the, the part three focus, I've had a record number of people who have failed multiple times who've come along and then knocked it out the park.
Chris BensteadSo, you know, after two hours on Zoom, they've gone and had a better understanding of it and I've now got a better understanding of the problem.
Chris BensteadSo, you know, that that's also a win, I think.
Chris BensteadYeah, I, I've been.
Chris BensteadIt's been a really positive year.
Chris BensteadIt's just been positive in little bits and, you know, it's.
Chris BensteadYeah, I think sometimes that's nice.
Chris BensteadSometimes it's nice not to have a one big thing that all the focus was on because it doesn't matter if one little thing goes wrong.
Terry CookWell, a couple of things I want to touch back on there.
Terry CookI'm going to start off with, with you having a shroud because it amuses me that I brought it up during the fail section and you told me off, but then you bring it up by saying, I better mention this or I'll get told if I don't.
Terry CookSo I think I feel slightly better about that.
Terry CookBut I don't know, I just think that that that grade A course.
Terry CookI don't.
Terry CookThis, this almost amuses me slightly that you barely promote that is a standards check course.
Terry CookIsn't a standards check course, but it helps you become a grade A and you barely promote that.
Terry CookI've heard this phrase used about me before.
Terry CookActually, and I don't think it applies.
Terry CookI think that Grade A course is the best kept secret in the industry and I think that I, one of my goals for 2025 is to plug your Grade A cost.
Terry CookEven if you decide not to.
Terry CookI'm going to promote that on your behalf and make people come to you.
Chris BensteadIt's because I don't want to be a trainer.
Chris BensteadI've, I've always said helping me plug.
Terry CookIt, that's not helping me.
Chris BensteadIt's, it's.
Chris BensteadNo, it's like the secret menu, isn't it?
Chris BensteadIt's, it's that thing.
Chris BensteadIt is.
Chris BensteadI, I love it when, when, when it's the right answer to a question, I will provide it and I always get people getting in touch and, you know, having a look at it and some decide to do it, some don't.
Chris BensteadAnd I think it's probably the best thing that I've put together, excluding the kids.
Chris BensteadSo, yeah, I think it's awesome and I think it works really well.
Chris BensteadAnd I've said, I've seen, seen it, you know, when people have done it and it just helps everything make sense and removes all of the BS from the, the process because they've been given all this information and got drowned with it and sometimes they need a bit of a life, life raft and just things need simplifying because when you're sat, even on a lesson, not just on a test, you know, the focus is that every lesson should match the test or should be test appropriate.
Chris BensteadBut it's so easy to be spinning so many plates and it's, it's nice to not have to.
Chris BensteadSo yes, it's on my secret menu.
Chris BensteadIf anyone wants to get in touch about it, they're welcome to, but I'm not going to shout about it at all.
Chris BensteadYou can.
Terry CookWell, a slight divergence of topic here.
Terry CookThere's a reason why I record these lives and I encourage people to come along live.
Terry CookAnd part of it is because of the chat and I'm not going to repeat this because I want to adjust this, but Tom Thompson has put on the best comments I've ever seen.
Terry CookSo well done for that.
Terry CookBut I will just say that I know these three guys personally have achieved so much more than what they've said there.
Terry CookThey probably don't want to talk about it, whatever.
Terry CookBut the thing I will say is I've seen firsthand the impact that these three chaps have had on individuals in the industry.
Terry CookThe difference they've made with people within the industry, not just through the trading but through content if you like to put out and through the way they are.
Terry CookSee what Stuart and Tom have done at the ADI NJC for example and and Chris obviously with the idea what back and I mentioned earlier but I know the impact that's had.
Terry CookSo yeah, I wanted to take a moment just to give you guys a bit more of a big up because I don't think you did it enough there because I'm about to pick me up quite a lot here.
Terry CookSo I didn't want to feel left out because I as much as this year has been really poor in a lot worse for me, I kind of give a big list before there has been a lot of little wins.
Terry CookSo for me the podcast and the premium has continued to grow.
Terry CookAnd by that I don't necessarily mean numbers, I mean grow in other ways.
Terry CookI think that the content I've created this year has been the best content, the best quality, the best spot out content I've created over the years I've been doing this.
Terry CookThe I've continued to innovate within that scope with different the road safety stuff, the one minute instructor tips, the the, the the season I did what they call in conversation with Willora Morris, that one off stuff.
Terry CookI was invited to join the NGSE committee.
Terry CookI was invited to become a member of the IMTD and it's one I'm no longer very very recently I'm no longer on the prowl.
Terry CookBut I think my biggest win for this year is and I contradict myself because I've done it several times on this episode I have reduced my urms.
Terry CookI made a conscious effort at the start of this year to reduce my urms on the podcast and they have gone down significantly.
Terry CookThere's even been a couple of hour long episodes this year I've done when there hasn't been a single urm.
Terry CookAnd I don't think there's a better achievement than that.
Stuart LockeryWell done mate.
Stuart LockeryWell done mate.
Stuart LockeryThat's a good one.
Stuart LockeryThat's a good one.
Stuart LockeryI struggle with arms all the time presenting.
Stuart LockeryYes, it's tough.
Terry CookIt's when you're thinking about somewhere and you feel uncomfortable thinking about it.
Terry CookSo you feel the silence.
Terry CookYou've got to embrace the silence.
Terry CookAnd it's what I did just then and it's something it's really, really difficult to get over.
Terry CookBut you've got to accept that that silence is going to be there.
Terry CookBut anyway, that's a tip to nearly did it then.
Terry CookThat's a tip to improve to to minimize your Embrace of silence.
Terry CookSo let's move on quarter two, bit more kind of specific news.
Terry CookSo examiners returned to the office.
Terry CookThey'd been out delivering driving tests and they're now back to the office.
Terry CookAnd there was also the road piece challenge which was honoring the 1,766 people that died on UK roads.
Terry CookLes Hopkinson, who was along this night, he was raising money for that back in May.
Terry CookAnd I joined Les heading down somewhere.
Terry CookI always forget where to do the final mile with lots of amazing people from.
Terry CookFrom roadpeace, which was.
Terry CookI always struggle to find the words for that.
Terry CookInspiring and emotional and all that kind of stuff.
Terry CookAlso the road safety season of the other podcast, which when I spoke before about the content I was creating, that's the single best thing I've ever done.
Terry CookAnd possibly most important, we also had the Intelligent instructor and NJC convention that was in quarter two.
Terry CookWe had the MSA conference which took a slightly different road.
Terry CookAnd I like this, we spoke about it at the time, Chris.
Terry CookThey had G Sabini Robertson talking about diversity, which if anyone wants to hear more from G, you can go back to season one of the podcast.
Terry CookBut I love that they went down that road.
Terry CookAnd also it was the point where DVSA limited the number of times ADIs can swap tests online.
Terry CookSo there we go.
Terry CookSo I'll come to you first, Chris, on that one.
Terry CookAnything you want to comment on or anything I potentially missed on Core 2?
Chris BensteadNo, I'm still processing it.
Chris BensteadSo, yeah, I.
Chris BensteadThe only thing that stood out for me was when all of the DVSA staff moved away from the front line again.
Chris BensteadRetreated, I think it's officially termed as when they do that.
Chris BensteadAnd I then got drowned by people dealing with letters about DVSA complaints because they hadn't been addressed for ages.
Chris BensteadSo I had loads of people phoning up with mass panic because they got these very stern sounding letters from the, from the dvsa, I believe.
Chris BensteadAll of which were then dismissed, you know, on the next letter.
Chris BensteadIt wasn't.
Chris BensteadNone of them were major issues and it's totally right, the DBSA addressing them, but there was just a, you know, they'd obviously gone through the inbox when they got back to the office and there was suddenly a, a tsunami of emails and letters coming out from the dbsa.
Chris BensteadI.
Chris BensteadYeah, I think, you know, that that was the, the big thing of at that moment in time.
Chris BensteadThe other one is, is the fact that you can't move tests as much online, but you can if you phone up.
Chris BensteadSo it doesn't matter anyway.
Chris BensteadBut I think that then probably did what it needed to of putting some kind of restrictions in place about, you know, what's going on with tests being sold and everything else, although it's not illegal.
Chris BensteadAnd I'm waiting to hear when there's actually some kind of measure against it.
Chris BensteadSo, you know, I, I, I sit on the fence on that one.
Chris BensteadI don't think it's morally right, but that's different, you know, if people are willing to pay.
Terry CookIt's, it's interesting because one of the things I do in preparation for this ending episode is I go back and listen to every green room we've done.
Terry CookAnd to hear us talk about this throughout the year has been fascinating because there's never been a big shift in opinion.
Terry CookYou can hear the opinion evolve slightly over time as we discuss it.
Terry CookAnd I think I've changed to what you said there.
Terry CookNow it's like it's not morally right.
Terry CookIt's not something I do in terms of selling tests and stuff.
Terry CookBut is it wrong?
Terry CookI don't know what the answer to that is because legally they can do.
Terry CookIt's an interesting one, but I'm going to come to you next time because you have a driving school, so obviously your instructors will have to book tests.
Terry CookWhen the examiners went back to work, went back to the office, did you notice all of a sudden that tests were harder to come by?
Tom StensonI think we've been quite lucky actually, in kind of our areas.
Tom StensonI wouldn't say that there's been a huge sort of change from when they retreated to when they've, they've come back again.
Tom StensonBut again, I kind of convinced all my instructors of looking at the bright side of things again there just to plug.
Tom StensonStuart thought I'd use the bright side to sort of say to pupils, well, okay, we've just got to change our business a little bit.
Tom StensonIf we have to wait six months to get a test, that's fine.
Tom StensonWe'd just make sure that people get lots of practice in, which is hopefully going to be more beneficial later on down the line and helps us pay our mortgages for another six months, you know.
Tom StensonBut the good side, is there anything.
Terry CookElse you want to touch on from quarter to anything else?
Terry CookI'll start out for you.
Tom StensonOther than actually what I thought the convention that we had in May, I thought that was a real success.
Tom StensonAnd the sort of feedback that we got was how nice it was to have something a little bit smaller and a bit more personal for people, which again, I think is nicer for for our industry because it is a big thing and people often talk about how lonely it can be.
Tom StensonSo I think being able to spend a day with the same amount of people was really nice.
Tom StensonSo yeah, I see that as a positive as well for us.
Terry CookI love that I've spoke about this on the show before, but that was my favorite CPD thing I've done in a long time.
Terry CookIt was just so enjoyable being able to liaise with the people in a different way.
Terry CookWhen we go to the Expo in September, I get to meet you guys and I get to have chat with Chris face to face, which is rare and I get hugs off people.
Terry CookBut to actually, to be able to God, this is the wrong phrase.
Terry CookSpend the evening with people and then do what we do the next day.
Terry CookIt's just, I don't know.
Terry CookOne of my favorite things definitely.
Terry CookSo I'm glad you've raised.
Terry CookI really enjoyed that one but I'm going to move on to for your thoughts.
Terry CookOne thing I will say before I do kind of Tom touched on it there Always look on the bright side of life and bright ideas.
Terry CookIf you ever want to start a series on these rut the Podcast Premium.
Terry CookThere's two titles for you there that I'd be happy for you to use at any point.
Terry CookJust just throwing out there, but I Is there anything that stands out from you?
Stuart LockeryFor quarter two, I was going to go with the convention, I think for many, many reasons, but obviously we're involved in the organizing of these events as well and the running of them on the day.
Stuart LockeryAnd also we were fortunate enough, Tom and I, to to be presenting on the day and people think that we get asked to present because we're on the governing committee.
Stuart LockeryThat's not the case.
Stuart LockeryThere are a certain number of spots on the day and Richard and Lyn kind of decide to give everyone a really good variety of who they want to listen to.
Stuart LockeryBut comparing the convention to the Expo as an organizer and all that kind of thing, it was just so much calmer I felt.
Stuart LockeryAt the Expo you go into different seminar rooms and quite often the rooms are full and driving instructors get really annoyed because this is the person that they really wanted to see.
Stuart LockeryAnd we're having to close the doors because the seminar rooms are full and you just don't get any of that.
Stuart LockeryAnd it's a lot calmer for the people who are presenting as well because there's not people coming in and out 10 minutes after you've started and you're losing Your train of thought.
Stuart LockerySo it was just a.
Stuart LockeryIt's a terrible word, but it was just nice, you know, it was just calm.
Stuart LockeryIt was.
Stuart LockeryIt felt very grown up and it felt like a.
Stuart LockeryIt felt like a proper confidence should feel as opposed to the Expo, which is good from an energy, high energy kind of perspective.
Stuart LockeryYeah, I think the convention was, was excellent.
Stuart LockeryI liked the fact that the academics were very well represented.
Stuart LockeryThat's something that we try and do at the NGC Scotland Conference.
Stuart LockerySlightly embarrassing.
Stuart LockeryI had to.
Stuart LockeryI was given like.
Stuart LockeryHow long was it?
Stuart Lockery35, 35 minutes to talk about driver psychology and Liz Box got 15.
Stuart LockerySo Richard Stalls, if you're watching, you need to kind of sort that out and I'm happy to take 15 and just give Liz Box the headline spot, which is what we've done for the NGC Scotland Conference next year.
Stuart LockeryLiz Box is our headline speaker next year.
Stuart LockeryBut yeah, good to see the academics talking about loads of different things on stage.
Stuart LockeryIan Edwards was there as well.
Stuart LockeryYeah, that was.
Stuart LockeryI think I'm with you, Terry.
Stuart LockeryThat was my highlight of 2024 on the CPD front.
Terry CookLiz Box, the second best person.
Terry CookIt's going to be the Scotland Conference next year, so.
Stuart LockeryYeah, the second best, yeah, yeah, definitely.
Terry CookBut no, that was the thing for me there as well as the speakers, because normally when I go to those types of events, part of the reason I dislike them is because I'm forced to sit down and listen to all these people talk.
Terry CookBut there was some really good variety there.
Terry CookYou know, you mentioned all this Box.
Terry CookWe had Ian Edwards and Mirin around there and it was just.
Terry CookI liked that, you know, even the DVC were there, which I didn't have a problem with, but because they were mixed in with these different things, it wasn't just sit down and listen to us talk to you about the standards check for a day.
Terry CookIt was all this different stuff.
Terry CookAnd, and I love that.
Terry CookAnd yeah, I hope that continues.
Terry CookI hope that not just in the convention, but also the Scottish Convention, like you've said of other, you know, conferences are available.
Terry CookSo I hope that that continues.
Terry CookI am going to mention one thing and I've only just thought of this, but I think it's worth seeing because I just mentioned her there.
Terry CookMary in Iran.
Terry CookSo for those that don't know, Mary in Iran is a massive road safety campaigner that's made some big differences and she started campaigning after she lost her son in a, in a, in a collision.
Terry CookAnd I'm going to say this because she recently lost her other son as well, who sadly died.
Terry CookAnd so, yeah, you know, if you want to take a moment, send your condolences to issues, you find your own LinkedIn.
Terry CookAnd it was really heartbreaking to read that recently, actually, you know, looking at what, what's happened.
Terry CookBut, but yeah, absolutely.
Terry CookLovely person that's done a tremendous amount of good work.
Terry CookAnd, and I just, I don't know if I was.
Terry CookIt was right to mention that there.
Terry CookBut yeah, so take a moment to, to think of other people sometimes and what other people are going through.
Terry CookBut let's, let's move on because I want to move on.
Terry CookAnd we're going to continue with you through it because I'm going to ask you what has impressed or encouraged you about our industry in 2024.
Stuart LockeryYeah, quite a few things I didn't actually realize I sat down to write this.
Stuart LockerySo I think quite often we talk about good things in the industry and we talk about some of the PDIs we see coming into the, into the industry.
Stuart LockeryAnd it can be, I guess, sometimes we're in a little bit of danger of kind of generalizing that all these PDIs are coming in, they're all going to be brilliant and all that kind of stuff.
Stuart LockeryIt seems to me that every year through conferences or through the NGC or through Caledonian or specifically through Bright, I just meet, really, every year I meet maybe four or five new people who.
Stuart LockeryI just know the.
Stuart LockeryThey just get it.
Stuart LockeryAnd I would struggle to kind of widen my vocabulary around that.
Stuart LockeryBut just every year, four or five people who just get it, they're joining the industry for the right reasons, you know, that they're not going to be distracted by all the kind of BS that goes on on social media.
Stuart LockeryAnd I'm not taking any credit for any of these people at all, but through the conferences or Caledonia or anything, they're just the right kind of people that we want to see in the industry.
Stuart LockeryI hope that's not been.
Stuart LockeryYeah, anyway, just, just the, the good people who I probably caught up, hopefully I'm able to call friends now over the past few years.
Stuart LockerySo that's, that's been really good.
Stuart LockeryNot hundreds, because I can't handle that many friends.
Stuart LockeryI'm an introvert, but enough to kind of help me keep the faith and what we're all kind of trying to do other things.
Stuart LockeryWe've had some really good people join the NGC governing committee that has been extremely positive.
Stuart LockeryNot just yourself, Terry.
Stuart LockeryWe've had a couple of really strong driving instructors, representatives from local associations joined the governing committee recently.
Stuart LockeryAnd that's that.
Stuart LockeryThat's excellent.
Stuart LockeryIt's really encouraging on a kind of national basis.
Stuart LockeryJust people who want to.
Stuart LockeryWe've.
Stuart LockeryWe've spoken before about people who mourn, about associations and, you know, just what's the point in mourning about it?
Stuart LockeryIf you don't think something's working properly, then do something about it and join and see what happens.
Stuart LockerySo that's been encouraging.
Stuart LockeryOther things that have been good milestones, I'm quite interested in.
Stuart LockeryChris, I know you work with Carly a little bit on milestones and doing a lot of work there.
Stuart LockeryI'm quite excited to see what happens with that next year.
Stuart LockeryI tried to sign up, but I'm not a driving instructor in terms of pupils and all that kind of stuff, so I'm going to roll that out to the Caledonian team.
Stuart LockeryAnd then one of the other big things has been Copilot, which is the kind of brainchild of James Evans and Liz Box and another chap whose name I forget, apologies.
Stuart LockeryAnd that Copilot is a really good community for road safety practitioners and it's a lot more kind of modern and up to date and just useful than something like road safety gb.
Stuart LockeryI'm a corporate member of Road Safety gb and to be honest, I'm not sure I'll be renewing.
Stuart LockeryI think I'm going to stick with Copilot.
Stuart LockerySo for people like.
Stuart LockeryFor people like us who disseminate information throughout the industry, Copilot is something that's just really good to be involved in.
Stuart LockeryAnd it's like a library of not just research papers and articles, but just a really good network of people you can call on and ask for advice as well.
Stuart LockeryI've not been as active on it the second half of this year as I'd like to be, but next year I've got.
Stuart LockeryI plan to be really active on there and stealing all the content for social and sharing the good stuff with driving instructors.
Stuart LockeryIt's the stuff what they're doing, it's the stuff that the DVSA should be giving us as a regulator.
Stuart LockeryNo, nobody's asking them to train us, but as a regulator they should be part, maybe responsible for disseminating.
Stuart LockeryBut I think James is going to do it far better than the dvsa.
Stuart LockeryYeah, so that's.
Stuart LockeryThat's been really encouraging.
Stuart LockeryThat's my encouraging things.
Terry CookSome good stuff there.
Terry CookAnd I want to touch back on Copilot because I think I'm.
Terry CookI'm with you on that.
Terry CookI think it's a wonderful resource, I really do.
Terry CookAnd, and I would encourage any Adi maybe not the best phrasing.
Terry CookWho's got a spare couple hundred quid to sign up to it?
Terry CookIt's maybe not the thing you prioritize, you know there's other things that are more important to a working driving instructor but if you can spare 20 quid a month or you know it's 100 quid a year roughly, do it.
Terry CookAnd just to clarify, There is a 5% discount for driving instructors and if anyone needs a link I'll put it in show notes.
Terry CookSo if you can't find it, reach out to me.
Terry CookJames Evans pestered him for that.
Terry CookI mean it came back with 5% which wasn't bigger discount as I expect him but I just think it is great.
Terry CookI mean I don't know if anyone heard it but the episode I recorded with Nick Reed recently that came after seeing his presentation on Copilot and I love the way that the.
Terry CookThe course over there are broken down.
Terry CookThey're not like one hour recyc.
Terry CookIt's all broke down little chapters and stuff on it and it's great for networking.
Terry CookSo would, would you encourage driving instructors to sign up Stu or would it be a similar thing to me of maybe not you high on a priority list but still good?
Stuart LockeryI don't know, Terry, I really don't know.
Stuart LockeryI think it's probably.
Stuart LockeryI mean don't let me talk you out of it.
Stuart LockeryIf you want to go and support them, then by all means, please do.
Stuart LockeryYou're basically getting a direct link to Lizbox.
Stuart LockeryYou can ask her questions directly.
Stuart LockeryMaybe it's worth it just for that alone.
Stuart LockeryI think it's.
Stuart LockeryI think James Evans said it's probably not for driving instructors, didn't he?
Stuart LockeryI didn't make that up kind of.
Terry CookAnd I'll just chip inside there because what he said is that he will shape the order needs to be shaped so if he gets the influx of driving instructors he will create more content for while driving instructors.
Stuart LockerySo I feel at the moment the stuff that's there, it's for the trainers and I think the associations could benefit from it as well and then we can disseminate that information as needs be.
Stuart LockeryYeah, interesting to see.
Stuart LockeryI mean I've not really given that much thought about how you could shape it for driving instructors because I don't think it's a cost issue as such.
Stuart LockeryI think it's a time, you know, how much time do driving instructors have to sit down and read four research articles a week?
Stuart LockeryYeah, probably not, not the vast majority of Them.
Terry CookI think one of the big things that I'll be utilizing more in 2025 and I haven't done it all so far is I know they've started doing like a Friday.
Terry CookI don't they call like a catch up and a Q and a kind of thing a couple hours on a Friday.
Terry CookI think that could be quite interesting.
Terry CookBut I love that some, lots of encouraging stuff there.
Terry CookChris, come to you next.
Terry CookWhat, what's impressed you?
Stuart LockeryWhat's encouraged you?
Chris BensteadFrom this year I've seen a couple of changes in the, the landscape of the industry, if you like.
Chris BensteadSo I think going back to when I first came into being an instructor 16 years ago, you found out about the industry by looking at the test center wall.
Chris BensteadThey'd only let the associations put stuff on the test center wall.
Chris BensteadSo you only heard what the associations were doing that way, you know, if you remember, you might get a magazine that you may or may not read.
Chris BensteadAnd you know, and that was kind of it.
Chris BensteadFacebook's come along and as much as Stuart hates it, I, you know, there is a, a set section of the industry because we have to remember it's not everybody.
Chris BensteadThere's a section of the industry that really has engaged with Facebook and I think that we've finally got to the point where there's a really strong platform for people to be found on, you know, through the likes of the instructor podcast, you know, by trainers being able to be out there and have a Persona and that you can identify who they are, you get to know them a bit better depending on how well they use social media.
Chris BensteadAnd again, it's not all trainers, but there's been this, this, you know, real sort of development of things where it, it wasn't the same few names being mentioned.
Chris BensteadThings have grown.
Chris BensteadIt's given opportunities to new people coming through to stretch their legs and do that sort of thing.
Chris BensteadI'm really interested in where that goes next and I'll come back to that because the other thing that I've really noticed is the number of PDIs that have been engaging and have been, you know, putting a lot of us to shame.
Chris BensteadI think in the way that they've gone out there and, and grabbed, I grabbed CPD by the horns, been hungry for stuff, have called out some crap which is really good.
Chris BensteadI think we need to get better at that and you know, have really gone out there and challenged people and encouraged them to do more.
Chris BensteadSo the, you know, those two things I think are real positives.
Chris BensteadThat then brings me onto the thing that I want to see where it goes next, which is the number of people that are coming to me that are now saying, there's all this stuff, where do I start, what's right for me, how do I find the right path?
Chris BensteadIs it good just because people are saying it's good on Facebook, you know, or is it going to confuse me?
Chris BensteadEspecially in the early days, you know, you can't always appeal to PDIs and ADIs in the same measure.
Chris BensteadI think people often do, because we're trying to be all things to all people because we're told to be.
Chris BensteadDVSA tell us to be our trainers tell us to be, you know, it's all about being client centered and therefore you appeal to everybody.
Chris BensteadWell, it's fine on a one to one basis, but it's not necessarily, you know, when you're working with a wider scope, so.
Chris BensteadOr in groups.
Chris BensteadSo I want to see where that goes next.
Chris BensteadADI and JC go for it.
Chris BensteadWould love to, you know, to have some kind of recognition for trainers that are out there.
Chris BensteadI know we're working on things with the DITC to list things a bit more and kind of, you know, try and encourage some feedback.
Chris BensteadBut I think, yeah, that's something I'm very aware of and I can see that becoming a problem in the future because from a good thing, lots of people have up their game, lots of people are striking out to do more and that, that's awesome.
Chris BensteadBut we need to then make sure that we're not suffering from, you know, training where it's being.
Chris BensteadWhat's the word?
Chris BensteadBegins with a C.
Chris BensteadIs it cascade?
Chris BensteadNot crap.
Chris BensteadNot.
Chris BensteadNo, the.
Chris BensteadNot crap training, but where it gets filtered down.
Chris BensteadCascade training.
Chris BensteadAnd I think that that's, you know, for me that's, that's the thing that we just need to be really aware of is, you know, is it coming from somewhere good?
Chris BensteadIs it coming from.
Chris BensteadFrom strong foundations and we've got some, some awesome people.
Chris BensteadWe keep mentioning Elizabeth Box.
Chris BensteadThere's.
Chris BensteadThere are others out there.
Chris BensteadShe's just too lovely.
Chris BensteadThat's the problem.
Chris BensteadAnd, But I was talking to the not so lovely Sean Hellman at the DAA conference.
Stuart LockeryHe's.
Chris BensteadHe's a lovely bloke, he is.
Stuart LockeryAlex.
Stuart LockerySean.
Terry CookYeah, he's.
Chris BensteadNo, I just remember and he has apologized since.
Chris BensteadWhen he, When I first encountered Sean, it was because he was saying, I don't care who the driving instructor is, they've just got to sit there next to my son and let him get the hours that he needs.
Chris BensteadUh, he's Softened.
Chris BensteadHe, he likes us a bit more now.
Chris BensteadHe, he's seeing the error of his ways.
Chris BensteadIt's all good.
Chris BensteadHe, he's, he's a good guy.
Chris BensteadBut no, there, there's others out there and, and I think we're getting closer to working together and, and that's really good as well.
Chris BensteadSo we need to embrace that and understand that.
Chris BensteadAnd at the moment it's a bit offset between our understanding and, and what's being delivered.
Chris BensteadAnd we need to fight, figure out ways.
Chris BensteadTo me, I'm really excited for the next year or so.
Chris BensteadWe'll say next year because then we could talk about it next, next December, can't we.
Stuart LockeryCan I ask you a question on that, Chris?
Stuart LockeryAre you talking about.
Stuart LockeryI think what you're talking about is we've got to be careful that the.
Terry CookTraining that's being delivered and the advice.
Stuart LockeryThat'S being given is actually kind of like evidence based, to borrow a phrase from the psychologists.
Stuart LockeryIs that what you mean?
Chris BensteadI don't necessarily think it needs to be evidence based because I think sometimes what we do isn't because it's our own, it's our own experience of it and we work in an industry where you can suck it and see and you can see if you get a positive response for it.
Chris BensteadBrilliant.
Chris BensteadI think what we then often do is we do it the other way around.
Chris BensteadWe do that and then we go to find out, or we should go to find out why does it work and then find the evidence to back it up.
Chris BensteadSo I think sometimes by saying evidence based, it's that we've got to have the evidence first.
Chris BensteadActually, it's perfectly fine to go.
Chris BensteadThis has worked really well.
Chris BensteadNow, let's, let's, let's establish why, because that's often where a lot of instructors, I'd probably say the majority come from that side of that education bell curve where it's not necessarily about the academic, it's about the practical side of the teaching.
Chris BensteadAnd I think, yeah, just coming from there.
Chris BensteadBut I'm really pleased that hopefully is building from both sides and we're going to meet somewhere in the middle that is more positive and is stronger for everyone and doesn't include the dbsa.
Terry CookThe first bit that you said there, I like and I agree with that.
Terry CookIt does overlap slightly into my negatives for the year, so I'll touch back on that shortly.
Terry CookBut I like what you were saying as well about the quality of some of the PDIs.
Terry CookNot just the PDIs, but the ADIs that are out there.
Terry CookNow and in particular calling stuff out, that's not good.
Terry CookAnd I like that.
Terry CookYou know, I've spoke about this before, that a lot of my members in the querying content will challenge on stuff.
Terry CookNot in an unpleasant way, but they'll question stuff and they won't just go, oh, Terry said this or so and so said this, so this must be right.
Terry CookThey'll, they'll question it.
Terry CookAnd I like that.
Terry CookAnd I don't always think that's there.
Terry CookI think it used to be a bit more the people that accepted everything and the people that rejected everything and now we're getting more people are actually having a thought process.
Terry CookYou agree with that?
Chris BensteadYes, sorry, yeah, yeah, no, I, I, I think that's, yeah, it is more thinking people coming through and that's got to be a good thing.
Chris BensteadExcept when you're the person being challenged.
Chris BensteadYes.
Chris BensteadAnd like, that's my dad.
Tom StensonYeah.
Chris BensteadNo, I, I, I'm all for people challenging me in, in a positive way and it's so much nicer.
Chris BensteadAnd actually that's a change I've seen.
Chris BensteadI get less of the, well, that's just stupid comment on Facebook and actually people saying, well, what about this?
Chris BensteadAnd you know, we should bring back debate societies.
Chris BensteadI think that's, you know, there's not enough of those around.
Chris BensteadThat's what we should, that's what we should have.
Chris BensteadAnd in a way that's what we have with six for 60 is, is, you know, a group of trainers debating a point and it's good when we disagree.
Terry CookBut I've been saying this for a while that I keep meaning to create a show that is a debate type show called Contra 4 Conversations, just so I can use that title.
Terry CookBut anyway, there you go.
Terry CookBut yes, it was Susan Bates with this year come onto the podcast, Chris, and held us to account, took us a task for about 30 minutes, which was brilliant.
Chris BensteadYes.
Terry CookTom, what's.
Terry CookWhat's impressed you or encouraged you about our industry in 2024?
Tom StensonLots of things, to be honest.
Tom StensonI think there are lots of positives.
Tom StensonI completely agree with Chris in that I think there definitely seems to be a bigger number of not just trainers but ADIs and PDIs who have been more working together.
Tom StensonI think there's always that sort of not standoffishness, but there's always that small barrier because we're all still competitors in the industry.
Tom StensonBut I think there's, there's definitely been a big increase in more people working together to benefit the industry and I think that's really good.
Tom StensonAlthough I think the biggest thing for me that stands out is the younger people that are coming into the industry to sort of push us old folk is out.
Tom StensonBecause I think having younger people in any type of industry is always good.
Tom StensonIt sort of gives me hope.
Tom StensonNot that I've lost hope, but I just like to see, you know, younger people who are enthused and excited about coming into the industry because I think if they can get experience behind them as well as that enthusiasm, I can just see good things happening.
Terry CookYeah, the youth definitely bring in some enthusiasm sometimes, although it does amuse me.
Terry CookI keep being asked to come on board with stuff, with the sole idea that I'm youthful, I'm young and I will bring the average age down by 10 years and I think I'm 42.
Terry CookHow's that going to work?
Terry CookThen when I get there I realize, oh yeah, that's how, that's how.
Terry CookHow much of that are you seeing that, that you.
Terry CookWhere.
Terry CookSorry, where are you seeing that?
Terry CookIs that like PDIs coming in?
Terry CookAre you seeing them coming younger?
Terry CookIs it people becoming trainers at younger.
Terry CookIs it, you know, or is it across the board?
Tom StensonDefinitely with the driving schools that I work with, I've seen more PDIs coming in that, you know, early 20s to mid 20s.
Tom StensonI can't ever imagine when I was in my 20s thinking I'm going to train to become a driving instructor now.
Tom StensonWhether that's just because advertising is much easier now when people see that availability, but I still see that as a positive because I didn't come into this industry thinking that I'd be in it 13 years later.
Tom StensonIt was a stopgap for me until I moved on to something bigger and better.
Tom StensonAnd then I obviously met Stuart and Chris and you and you know, wonderful.
Stuart LockeryPeople in the industry dining area.
Tom StensonNo, and there's a few uhms as well because I know you've missed some out.
Tom StensonSo I thought I'd add a few in for you.
Tom StensonTerry.
Tom StensonYeah, definitely the, the, definitely the PDIs, which I think is really good and they've, they've come on especially over the last 12 months a little bit longer to now be qualified and they've shown an interest in road safety, they've shown an interest in progression and cpd and I think I can.
Tom StensonIt just feels good.
Tom StensonI just, just think there's a lot of good things there that can happen.
Tom StensonSo I'm, I'm with Chris again.
Tom StensonI'm looking forward to seeing what those people can do in a few years time and you know, maybe against popular or Unpopular opinion.
Tom StensonI don't think there's so much of a problem with being new to the industry to then going in to become a trainer.
Tom StensonIf you're putting the work in and you're learning from your mistakes and you're going on and gaining lots of additional qualifications and a lot of experience, why can't you go out and help people if you've been in that situation?
Tom StensonAnd yeah, all positives.
Terry CookAgain, interesting tidbit for you on that.
Terry CookActually, this year is the first year where the majority of people listening to the instructor podcasts were under 40.
Terry CookPreviously it was all over 40.
Terry CookIt's now under 40.
Terry CookAnd this year I was listened to still.
Terry CookApple was my biggest, but Spotify was very, very close.
Terry CookAnd it's always been a big gap previously.
Terry CookAnd typically the younger the person, the more like I listen on Spotify than Apple.
Terry CookSo there's definitely some kind of skewing going on there.
Terry CookSo.
Terry CookSo that's good.
Terry CookAnd I like that fusion.
Terry CookI've liked the enthusiasm from all three of you there.
Terry CookI've.
Terry CookI don't have that same enthusiasm this year.
Terry CookI think I'm the grumpy old man this year.
Terry CookBut I do have one thing in particular that's impressed me this year.
Terry CookDo you know what?
Terry CookNo, that's not true.
Terry CookThere's been a few and some of them are the new guys on it.
Terry CookSome of the stuff that's been created this year has been all awesome.
Terry CookThe three of you.
Terry CookWe can mention all the stuff there that I've said earlier, but there's been other people inspiring training.
Terry CookI think of the podcast, the way they've taken the podcast especially the second half of this year has been.
Terry CookI like it essentially.
Terry CookI think it's been something a little bit different.
Terry CookI like what they've done with the membership.
Terry CookI like what Kit have done in particular with the road safety focus on their podcast that they've done this year.
Terry CookSo there's been some things that have come through that I like, but I think the big one for me is the way a lot, not all, but a lot of ADIs have embraced the road safety message that I've been trying to filter through.
Terry CookAnd not just ADIs, but it feels like that spread a little bit.
Terry CookYou know, I look at.
Terry CookI've seen courses now on how to incorporate road safety into driving lessons.
Terry CookAnd I'm not saying all this is because of me, by the way, it's a road safety message.
Terry CookBut we go back to the convention before we look at some of the speakers and likes of Liz Box and Dr.
Terry CookE and Greenwood and you know, this kind of stuff.
Terry CookAnd I just think it's being embraced more and it's not being all that road safety thing over there.
Terry CookThey'll leave them to that and, but not just that.
Terry CookThe road safety sector is starting to embrace us a little bit more.
Terry CookThey're starting to reach out to us and incorporate us in this stuff.
Terry CookAnd I just think that that's the thing that's making me positive at the minute.
Terry CookBut I think mostly the ADIs are doing it.
Terry CookSome of the messages I've got after that road safety season and some of the people reached out and saying, oh, I've done this for the first time, I've tried this.
Terry CookAnd you know, and I made that little episode I did a while ago talking about how if you're not delivering nighttime lessons, are you delivering safe driving for life or are you delivering safe driving in the daytime for life?
Terry CookAnd the number of people that came back to me were like, I've started doing one 10pm lesson a month because of this.
Terry CookIt's like just that.
Terry CookI think that's the thing that's encouraged me most about, about 2024, as well as some of the awesome stuff that's been part of there, like I mentioned before.
Terry CookSo yes, that's my positive, even if I don't quite share your guys enthusiasm.
Stuart LockeryBut can I, can I interrupt there for a second?
Stuart LockeryTerry, when you're talking about all the different things and just different areas that people are kind of providing training in, I don't think you've picked us up quite a lot and we're always very grateful to be picked up.
Stuart LockeryBut I don't think you can downplay your own role in that in particular kind of last year and the year before in terms of, and before that, in terms of all the different people that you bring onto your podcast and from outside of the industry, that's for me, that's kind of one of the things that's been carried on.
Stuart LockeryYou've opened the Pandora's box there and other trainers like myself and Phil and other people and Tom are taking that on and just running with it.
Stuart LockeryBut I think you've got a huge, you deserve a huge amount of credit for what you did with that.
Terry CookWell, I appreciate you saying that.
Terry CookAnd I've said this before and I'll say it again, I go back to 2021 and it wasn't there.
Terry CookIf you wanted to find something that was all standard traced and I don't give myself a lot of credit But I do give myself credit for that in that it's now easier to find different stuff and people doing different stuff.
Terry CookAnd part of that, you know, did I start the ball rolling there?
Terry CookProbably, you know, whatever.
Terry CookI've changed the industry, we'll go with it.
Terry CookBut yes, I appreciate that you put me on the spot, made me feel sheepish.
Terry CookI'm quickly moving on to quarter three.
Stuart LockeryNews.
Terry CookAnd that brings to a close part one of our review of 2024.
Terry CookThank you for listening.
Terry CookThank you for Stuart and Chris and Tom for joining me on this episode.
Terry CookEverything we spoke about.
Terry CookSo you can find links for in the comments and be sure to subscribe to the instructor podcast so you get part two into your feeds very frequently, very soon.
Terry CookBut as this episode is going on on New Year's Eve, I want to take a moment just to wish you all a very, very happy New Year.
Terry CookI really hope that 2025 brings you a lot of joy and some of the things you want, but for now, let's keep raising standards.
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