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The bank doesn't give a shit about you. Oh, but Matt, I've been with the Commonwealth Bank

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or XYZ Bank, NAB Bank. They know me there. They don't know anything.

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You are just another number. My advice, the short version is, wouldn't

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it be great if you could start a business today? You built it up to,

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let's say, a million dollars in revenue. After about one, two

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years, you could sell that business for a million dollars. Where else can

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you do that? You certainly cannot do that. working in a 9-to-5 job.

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The beauty of having an online business is you can actually have a

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9-to-5 job and be building your online business

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on the side, and the skills you're going to learn is going to be incredible. But these are the

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things that most people going into the online space don't

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even think about, and that's... I'm Matthew Fraser, and

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this is Amazon Ecom Secrets. I'll be

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sharing with you the secrets that helped me go from millions in debt

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to an eight-figure entrepreneur. If you're ready to escape the

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nine-to-five and live life on your terms, let me show

Speaker:

you the way. In today's episode, it's going to be super interesting.

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It's very personal. How to be a business owner and not

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self-employed. And I talk about For most

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people, it's actually about trying to break out of the 9 to 5 matrix.

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But then when you get into the business world, it becomes the

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business matrix. And then your goal is to try

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and get out of the business matrix or the self-employed matrix. Ultimately,

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you would love to have a business that you just don't work

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in, you just oversee. In other words, if you could just collect checks

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every month and had nothing to do with it because you had the right

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systems and processes and more importantly, people

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in place, then it would be brilliant. But

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I can tell you, I've been in business now for 25 years

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and I'm going to go through them in a second of the different types

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of businesses that I have and whether I consider them to be

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auto-operational or not, because this does

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make a big difference. It's a real pain point for me too, because I've

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been trying to get out every day. Here's the ongoing joke.

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I wake up in the mornings, I turn to my wife and say, clear my

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diary. I don't want to do it. That's it. I don't want to do anything. Because

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as a person who has businesses or is self-employed, there's

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just always something to do. So my mission is

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to just get rid of things off the dollar. I don't want to have that commitment anymore. Now,

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when you're first building up a business, whether you own

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the business or you've just bought something new

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or you're in a business that you had for a long time, your goal really is

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to remove yourself from that business because you want

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ultimately, which is what everyone wants, is the freedom. That's

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actually what we want. We don't really want a business, right,

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for most people. They're like the trimmings

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of what potentially a business could provide, which

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is their lifestyle of not having to work

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for somebody else and working in a 9-to-5 situation. And

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they also want the idea of a really great

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profit, which ultimately gives you more money so you can go and do

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things you wanna do. Travel the world, spend more time with your kids, buy flash cars,

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whatever it is, right? And so let

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me take you back because when I first started in my own

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self-employed business, even right, right back, I

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was mowing lawns, right? This is as a kid. And people do this today, right?

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They are trades people who are self-employed, but

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the business relies on them. Like if you stop mowing

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lawns, there's no money coming in. Now you could say,

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okay, what if I had employees? You could have a lawn mowing

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business and you could just rely on people to mow the

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lawns. That sounds great, but from my experience, it's

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very difficult to get highly trusted

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people who will show up every day to go out

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and mow the lawns. And when they don't, it's now

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either you have to step in as the business owner to go and

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mow the lawns, or you just fold up the business.

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So you would have heard a lot of people say, if you buy an

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existing business, for example, a lawn mowing run, or

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you're a trader, you've just bought a salary. That's

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pretty much what you've done. And the salary is now reliant on yourself. So

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if you don't show up to work, you don't get sick pay, there's

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no holiday pay. So there's actually a lot of negatives that come with

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that type of business because it's all on you. But

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the more work you put in, ideally, the more reward you

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would get. The problem with that type of business model, though, is,

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as you can appreciate, if it's just you, you've

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only got so many hours in the day, right? So you've only got, let's

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say you've got 12 hours a day that you could possibly mow lawns. But after

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that, that's it. So then you've got to go to expansion, which becomes

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employees, which becomes a whole headache. Because

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not only is it, you know, you have to get higher employees and they have

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to show up, but you've got to pay Sick pay, holiday pay,

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superannuation, loadings, penalties. There's

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just so many taxes. And if you've heard any of my previous videos

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talking about taxes, you know it's an absolute bugbear of

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mine. I cannot stand it. I mean, in Australia, we are so heavily taxed.

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It's totally insane. They make it extremely difficult

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for business. So not only are you going to have to have those taxes as well,

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but then you're going to have to have other taxes in the forms of insurances, like

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insurance for your business, obviously for damages,

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indemnity, and things like that, but also work health

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safety, right? So there's more taxes there. And if you're an even

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big enough business, you're going to love this one. In case you don't know, there

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is such a thing in most states, if not all states around Australia, Payroll

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tax. So this is the worst tax in

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the history of taxes. It's if you employ more people, you

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have to pay more tax. This is a totally insane

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tax. And every time a political party of

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any persuasion gets in, they sort of talk about, oh,

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we'll have to fix it. And they don't. They just dance around the edges. And they

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keep it in. They might raise the threshold of when the tax actually kicks in.

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But it's a horror tax and completely counterproductive.

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So these are the things that I absolutely hate. So that's

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one type of business, right, is the you've just bought a salary type

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of business. And then the next thing after that would be, and I've operated

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that type of business when I was younger, the next type of business would

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be like a franchise model type of business, similar

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where you could actually be buying a salary for yourself. But

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I remember when I was about 21, I

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opened up my own wizard home loans franchise. And

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back then, it was actually owned by Mark Buros, who's a very,

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very famous business guy in Australia now, who did The Apprentice

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as well in Australia. a great guy, he's got a really good podcast

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as well if you want to check that out. And so he was the owner

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of Wizard Homelines, but ultimately he sold Wizard Homelines to, I

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think it was GE and cashed out for hundreds of millions of dollars, did

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really well. But that type of role, it was,

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you got to operate under somebody else's brand and

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try and make as much money as possible. Now, in that business, you could also bring

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in more people to write more loans, so more workers, essentially.

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The benefit with that model was that you didn't have to pay a

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salary. They were on a commission basis only. If they brought in the deals, they

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got paid, but you would make a cut of those deals. And so, theoretically,

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if you just had 20 of those people out doing businesses, you

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could just sit back and collect commissions off all

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the business that they did. Now, what were the problems with

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that type of business? you had to manage those people.

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And you had to, as you can appreciate, push them and

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motivate them. And it was really quite difficult. And

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as you can appreciate, too, in the mortgage business, there's

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a lot of competition. And most people, sadly, go

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to a bank. And I can

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tell you from experience, you should definitely not

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go to a bank. This is like a side note. I've been giving you little bits

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of my gold and experience over the years. The

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bank doesn't give a shit about you. Okay, that's the fundamentals. It

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doesn't matter. I've heard it. Oh, but Matt, I've been

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with the Commonwealth Bank or XYZ Bank, NAB Bank for

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20 years. They know me there. They don't know anything. You

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are just another number. My advice, the short

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version is, go and seek a broker. Find a great broker. In

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fact, I will do this for you guys. If you

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need the broker that I deal with, and

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he is the best broker in Australia.

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I've been dealing with this guy now for five years. He's incredible. Reach

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out to me. Send me a message. I will give you

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his details. It's no cost to you, but if you just want the same

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person who's looked after me, and I know he'll look after

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you, reach out to me and I'll give you his details. Based in Sydney, but you

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could be based anywhere in Australia and he'll look after you. He's done commercial loans for

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me for obviously commercial properties and also residential properties. So

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that's that type of business. Then we moved on to, when I

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was about 29, we bought this Hungry Jacks business. Now, that

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seems pretty good because the advantage with a Hungry Jacks model is

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that you've got more, one, systems and

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processes, and you've also got a range

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of staff. And then it's really up to you to

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build the staff numbers make sure they're trained, make

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sure they're looked after. We do our, certainly

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with my wife who's running the Hungry Jacks business. does

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absolute best to make sure the staff are looked after.

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What's interesting about that is we actually have one of the lowest turnover of

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staff in all of Australia. When

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staff come our way, they tend to stay. And that's because we really

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believe in our staff, we give them the right incentives, and we just give them

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the right respect. And we're very flexible, actually, with the way

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we deal with our staff, because a lot of the women there have children. So

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we're quite flexible with how we operate there. And so in turn,

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by having the processes and systems in place and

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the right people, the structures in place, Paula

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and myself, I don't go into that business at all. I

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basically never sit foot in there anymore. I used to in the very beginning when we first bought

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the business. I was really back then buying a salary in a

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way. But when you buy these types of businesses, it's

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obviously in your best interest to make sure that

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it is successful. And if you just

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walk away and just think, oh, it'll just take care of itself, it

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won't. Because at the end

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of the day, there's certain things that, and that's why

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you're the business owner, because you should be able to see things at a

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different level and a higher level than perhaps what

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the employee sees it. And not to say employees are bad, it's just

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that they don't have the same glasses on and

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the frame of reference to what you do as a business owner. And

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it comes down to really that you've got skin in the game. The employee doesn't

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have any skin in the game whatsoever. They

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are happy to show up and get paid, and that's

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their role. And of course, while they're there, you want them to do an

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extraordinary job. But there's going to be things outside of that that

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perhaps they just don't see, just different nuances. Now, you can

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absolutely train people and we have done that, particularly

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my wife, who's trained up some really great people

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so that for the most part, she doesn't have to go into the

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store. She could not go into the store for weeks if she had

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to, right? Because the systems and processes are

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in place and the right staff are in place to manage that. That's

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the next level of business that I have

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experience in. And then aside from that is the one

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that you should hopefully know by now, if you've been watching this podcast

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for a little while, is the Amazon e-commerce business. That

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is a completely different kettle of fish. And even

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in that, I've had my own personal struggles with

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trying to detach myself as much as I possibly can

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from the business. And I'm going to share some stories with you of how I've been able

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to detach myself as much as possible. But

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I remember when I first started out, 2016 and

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in 2017 I went to the

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United States and they had a show there called The Prosper Show

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and it was based in Las Vegas. So we flew over there, I was with

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a cohort of people, all entrepreneurial slash

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Amazon sellers or wannabe sellers. I can't

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even remember if I'd launched by that stage my first product. I think I hadn't. But

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I went to this place and I was just trying to absorb as much information as possible

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about the space. You know, anything I get my hands on to do with Amazon

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and e-commerce and having online businesses, I wanted to know about. And

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so I rocked up at this huge, huge hotel. As

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you can imagine, if you haven't been to Las Vegas, it is something else.

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And this is my first time in USA altogether. I

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actually really loved Las Vegas. Just the people,

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the sights, the town. It was just incredible. The

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history as well there. And so we've gone to this massive hotel, and

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there's this Prosper Show, which is basically Amazon people

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getting together, talking about business and Amazon. There

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was probably, I would say something like 5,000, 7,000 people

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at this show. And there's one thing I distinctly remember

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was sitting down listening to one of the speakers, whose name was Michael Gerber,

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who does a book called The E-Myth. And

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I sat down listening to this guy and his whole premise of

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this book was about how to build the right

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systems and processes to get

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your business ready ultimately to sell. And

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by doing that, it was removing yourself from the business. Because

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as you can imagine, If you're going to sell, like

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if I sell a Hungry Jacks business and I've got all the right staff

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and the systems and processes, I could just package that up. Someone

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else comes in, they buy it, and the business

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just keeps running. Because ideally, you're not

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doing anything. Like obviously, there might be some payroll,

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there might be administration types of

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jobs, which is kind of common with most jobs. There's not

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really any business that there's no admin, right? But as

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far as the operations of the business go within the Hungry Jacks, it can just

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operate by itself because everyone knows how to make the hamburgers, right? This

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was Michael Gerber's whole premise. And he was trying to push

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this point onto all of the Amazon sellers and e-commerce sellers

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in this room who were all just sitting in amazement, listening

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to Michael Gerber, who he must

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be pushing 70 years old. He's just got this immense wealth

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of experience. And I remember leaving there just thinking, Wow.

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I mean, I was flat out at that point just trying to

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get a product up and running on Amazon, let

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alone thinking about how can I detach myself away from the business. But

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it was certainly something that was in the back of my mind thinking, okay, well, there's

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obviously something to this is the aim is to build this business,

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but put the systems and processes in place so

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that anyone could just walk in and just take

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over the business. And that ultimately becomes more

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valuable for your future buyer. And

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if anyone who's thinking about going into the Amazon e-commerce space,

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I would always suggest that they have it

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in the back of their mind that they're aiming to sell the

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business. So you're always going to have in

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the frameworks in place, the systems and processes in

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place, and the people. So that at any point in time,

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you can just say, you know what? I want to walk away from this business. I

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want it to be sold. Now, if you choose not to sell, totally

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fine. You just keep operating as normal. But wouldn't it be great if

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you could start a business today, you built it up to, let's say, a

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million dollars in revenue. And for rough numbers, after

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about probably one, two years, I would say, we'd be safer. You

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could probably sell that business for a million dollars, right? So

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in two years, you could sell it for a million dollars. That's totally incredible, right? Where

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else can you do that? You certainly cannot do that. working

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in a nine-to-five job. And that's the beauty of

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having an online business, is you can actually have a nine-to-five job

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and be building your online business after

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work, before work, on the weekends. So you can still keep

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that revenue coming in from your day job, but build this other asset.

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on the side. And the skills you're going to learn is going to be incredible. And as you

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probably know, my life story of how I got here was basically that.

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I had the business, we wanted to find something else. I

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then started doing the Amazon course, ultimately led to doing Amazon

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sales. And now I've done over like $50 million in sales.

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It's totally insane and well beyond what

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I could even dream of only a few short years ago

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when I first started. And that's what I would certainly

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encourage you to think about is it's not just building

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this or starting, or even if you buy an existing business. Yeah, there's

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other ways too. You could buy an existing online business. And

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this is one of the things I talk to my clients about. Buying

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an existing online business means you're buying a business that's

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proven and already comes with sales revenue.

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As opposed to starting something from scratch and for whatever

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reason, it doesn't work out for you. This way, you're

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kind of skipping that bit. You're buying something that's already working and

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you're just going to take over. And there's a multitude of ways that

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you could actually build out that business and increase the revenue.

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So let's just say you buy it for $100,000. And

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then after one year, you build up the sales so you can now sell

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it for $200,000. So in one year, you've made

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whatever profits you've made from the business plus another $100,000. And then

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you perhaps move on to the next business. So these are the

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things that most people going into the online space

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don't even think about. And that's why I like to give my

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clients the options. It's all about options. And

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once you've done certain things along the journey, it opens up

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more doors. Going back to the

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struggles that I've had. So I've come out of this

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Prosper Show in Las Vegas. I met some amazing people there.

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And in the back of my mind, it's, hey, build

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your business to sell in the future. Now, I sort

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of forgot about it after that. And then I just got on hustling,

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building my business. And it got to the point where

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I was doing about, I don't know,

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a few million dollars. Things were good. But

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the problem was I didn't have any

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staff, any real staff members that were locked

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down. And I felt like I was just being completely overworked. I

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was doing everything. I mean, in the very beginning, I

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remember launching my first Shopify

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store in Australia, and I was doing the customer service. So

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I'm getting the goods going, building the Shopify store, and

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then I'm also doing the customer service as well. So I can tell

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you very quickly, I got out of that, because

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that's a time sucker. But

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at least I would say, look, I was able to validate the Shopify store, get

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it going, and then once I'm like, yeah, okay, this is the success, I

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then start outsourcing the jobs to other people. and

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but there was a pivotal moment and I was talking to

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one of my business mentors at the time and that's why you

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know you look at me like hey I'm a mentor yeah I mentor

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people now too but every step of my journey I've always

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had another person who's my mentor or my business

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coach because there's even things that I can't see

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for myself. I'm very good at seeing opportunities and

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ways forward, strategies for other people, but you get

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locked into your own self and you can't see outside, you know,

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your own sort of little circumference. And

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so that's why at the time I had a business coach too. And so

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he said to me, this was so powerful and I couldn't believe I didn't think of it

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at the time. I actually had someone who was working for me who was based

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over in the UK. And he said, why don't you get Marty

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to become your operations manager and give him a list of

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jobs that will just take everything off your plate. And I thought, oh God, why

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didn't I think of that sooner? Because by that stage, I had already started

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building a relationship with Marty based in the UK, and he was helping me

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build out, at the time it was like a ClickFunnels store and

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a Shopify store. We started rolling out globally. And

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so, because he was so integrated into

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the business anyway. And I'd already built up a really good relationship with

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him. I really trusted him. And trust is a big factor when

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it comes to this. I reached out to him and said, hey, look, what

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if I put you on a retainer plus commission? Your

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role now is global operations manager. And

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here's all the work that you're now going to do, which is just taking it all off my plate. And

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he was like, yeah, I'd love to do that. And

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I'm like, boom, that was it. So all this work just got

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moved off my plate onto his plate, which then gave me

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back to this whole ideal of being the business owner

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and not just the guy who had a

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business but was working in the business. It enabled me

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to do more things on the business. You've obviously heard that line before,

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working on the business, not in the business. Now, here's

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my, and he sort of just does more of the operations, but I

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will tell you though, my Achilles heel is

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that I just can't let go. I still

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have to have some type of involvement. So it's my, look, it's easy

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for me to say, hey, yeah, just get this business and just outsource it to people and

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it'll just be great. And like I said to you before with Hungry Jacks,

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You can have the right people and everything, but you still have to oversee it. Because

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you've got a lot of money tied up in that business, and you just don't want

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to just think you can go off and just holiday all the time and

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think it's going to be hunky-dory. Things will happen, and

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particularly in Hungry Jack's business, the margins are so thin

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that if any one thing just blows out, well then there

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goes all your money. And this can be the same thing could happen

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with your online business. If you'd outsourced it to somebody

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else to deal with everything, unless you say they weren't staying

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on top of the ad spend through Facebook or Google, then

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all of a sudden your profit margins could be just eroding away.

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And if you don't know about it, that's a problem. You

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certainly, I would say, want to stay on top of the numbers. Yeah, that's why

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I have fortnightly P&Ls issued to

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me through my bookkeeper. They're proper P&Ls, not just guesstimates. And

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that way, I can stay on top of the numbers on an ongoing basis. You

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know that most people don't even get P&Ls done. Can you believe it? Most business owners

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do not even get a P&L done, probably because

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they have to by the time it comes to tax time, which is like

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once a year. They may, if you're lucky, do one once a

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quarter for their business activity statements in Australia, their

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BAS. But that, for me, is just not even good enough. So if

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you're listening to this and you are in business, my advice would

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be to at least get monthly P&Ls done

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on your business so you can know exactly where you are on

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an ongoing basis. And you can make adjustments when you can

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see things, you know, if your labour's blowing out or your freight's blowing

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out, you can just sort of start looking at these things to help minimise them. And

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ultimately, this is where we're going to get to, ultimately increase

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profits and increase your

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sale price should you decide to sell in the future. Because

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the more profit you make, the more your business is worth. It's as simple as

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that. So guys, this has been my ongoing

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thing with, as I started this pod

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today talking about, I just want to clear my diary, that's kind of

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like my mission. One of my friends wrote to

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me the other day, he said, I'm so busy, he sent me a snapshot of

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his diary, and it was just packed. And it's like, nah, nah.

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Mind you, he's in the growth phase. He's trying

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to build this business out. So I'm not saying you're going to just clear your diary and

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you haven't even got a business up and running yet. You're going to be full on. There's going

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to be none of this life balance rubbish. It's going to

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be full on business all the time because your

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life depends on it. Your life depends on it for you and your family. That's

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what I want you to think about today is the different types of business

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models. What do you also think would be right for you in going

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forward? And I can just say that the journey going

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through an Amazon type business is great. But let me, I sort of had

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a bit of a... I've pushed

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out some of that workload, but ultimately, although I

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joke about saying clear the diary, ultimately, I'm sitting here today recording

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this video and I'm not at work. I'm

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not at work. I'm not at my desk because I've got the freedom

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to just come in here and do three, four, five

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hours of filming. because I've got that flexibility. And

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not only that, I got to drop my girls off at school, right? Then I

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was at the gym this morning, right? So I've got all that flexibility as

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well with having an online-based business. So if

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I could have my time again, I would probably

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not go into a bricks and mortar business. Knowing what I know now, I

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would definitely go into an online

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business for the simple fact that it absolutely does

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give you the freedom that most people

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are wanting. Even if it's not ultimate freedom of I never

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have to touch the business, it's still freedom in the sense that you

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may only have to put in Once you've built the business, two

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hours a day, maybe, right? Who wouldn't

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want that? Guys, it's something to aim for, and

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I do wish you all the best. Actually, on that note, if you are looking

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to go into an Amazon or e-commerce business and you need some assistance, I

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do offer a mentorship program. The easiest

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way to get to know me even better is to come and join my community, which is

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on school, really, really low cost right now.

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And I've done that deliberately, so there's a no-brainer. joining,

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right? There's literally no barriers to get in. And in that too,

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if you haven't even started, I've got this Amazon Launchpad mini course

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right now. You'll get a product live within five hours. I've stripped out

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everything, I've stripped out all the bullshit, and you will just start making

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wins straight away. And at the very least, with

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literally no money, you'll be able to find out if you even like the

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Amazon type of business in the first place. Maybe it's not for you, but

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you'll find out quickly. Anyway, find the link somewhere around this video and

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come and join the community. And obligation-free, you can always cancel

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anytime if you decide it's not for you. But if you want to go and make potentially millions

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of dollars just like I have, and completely change your life for you

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and your family, then come and check it out. Thanks for tuning into Amazon

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Ecom Secrets. If you enjoyed this episode, the best way

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to show your support is to give a five-star review on

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Apple Podcast and Spotify, and make sure to

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subscribe on YouTube so you don't miss an episode. You

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can also find more at I'm Matthew Fraser

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on all social media platforms. Thanks so much, take