A few years ago in the middle of a ski village, in the middle of the Alps, a
Speaker:friend of mine had a cardiac arrest.
Speaker:I was part of the group that was there, and I witnessed him collapsing.
Speaker:And because I'm a doctor and I used to run the arrest team and I've been
Speaker:trained, I spotted really quickly that he was in cardiac arrest rather
Speaker:than just having had a faint or having a fit or something like that.
Speaker:I was able to act really fast, get to him and start CPR within just
Speaker:a few seconds of him collapsing.
Speaker:Now doctors, healthcare professionals, this is what we're trained to do.
Speaker:We can spot danger in other people, we can spot sepsis, we can spot
Speaker:red flags, we know we can act fast.
Speaker:But when it comes to ourselves, we are very bad at spotting the signs.
Speaker:Maybe it's gone on for a long, long time, and just like that frog,
Speaker:because it's building up so slowly we don't realize how bad it's got.
Speaker:Or maybe we just think some of these signs are normal, or maybe it's because everyone
Speaker:else is exhibiting the same signs.
Speaker:Or maybe you are spotting the signs, but you think it's gonna get better.
Speaker:This is often what happens in burnout.
Speaker:You think, well just got another week until the appraisal, or just another
Speaker:year until they appoint somebody, or yeah, in six months time, we've
Speaker:got two colleagues starting and, and it's gonna be much, much better.
Speaker:And meanwhile, the heat's rising, you are feeling worse and worse.
Speaker:And you know that you're exhausted, you're running on fumes.
Speaker:You know you need to do something.
Speaker:The danger isn't that you don't know this.
Speaker:The danger is that you wait until things are totally catastrophic
Speaker:before you jump out of the pan or do anything to turn the heat down
Speaker:and sometimes that's just too late.
Speaker:Beause here's the problem.
Speaker:We think that doing nothing is just neutral, but it's not.
Speaker:Doing nothing is a choice.
Speaker:It's a choice to damage your relationships and neglect your
Speaker:family and to lose all your joy.
Speaker:So my question to you today is how bad does it have to get
Speaker:before you actually do something?
Speaker:This is a You Are Not a Frog quick dip, a tiny taster of the kinds of things we
Speaker:talk about on our full podcast episodes.
Speaker:I've chosen today's topic to give you a helpful boost in the time it
Speaker:takes to have a cup of tea so you can return to whatever else you're
Speaker:up to feeling energized and inspired.
Speaker:For more tools, tips, and insights to help you thrive at work, don't
Speaker:forget to subscribe to You Are Not a Frog wherever you get your podcasts.
Speaker:And I've been pondering on why we don't act early, why we
Speaker:don't act until it's too late.
Speaker:Because if a patient came to you with dreadful symptoms, would you say to
Speaker:them, oh, well it'll probably get better in six months, let's just wait
Speaker:until it gets really, really bad?
Speaker:Or a friend came to you saying, this is just awful, i'm not quite sure
Speaker:how long I can carry on like this.
Speaker:And you say, well, you know what, any year's time there
Speaker:might be some more funding.
Speaker:So that'll be okay then, why don't you wait till then?
Speaker:Course you wouldn't.
Speaker:You would never say that to.
Speaker:You'd say, well, it's much better to start now, to start early, to
Speaker:prevent stuff happening rather than wait till it gets worse.
Speaker:But we just wait.
Speaker:It's not because we're lazy.
Speaker:There are some very significant psychological barriers
Speaker:sometimes towards acting.
Speaker:Sometimes it feels safer to stay put.
Speaker:It feels safer to be in the known, ' cause We flagged it up.
Speaker:We might feel shame.
Speaker:I can't cope.
Speaker:I'm a doctor.
Speaker:Other people are managing.
Speaker:What does that say about me?
Speaker:Does it say I'm not good enough?
Speaker:We might be really afraid, you know, if I stop, what will people think?
Speaker:What if I let people down?
Speaker:Who am I if I'm not this the superhero here?
Speaker:What if I get complaints that I'm not always available?
Speaker:What if something terrible happens if I put in a boundary?
Speaker:Or we just feel really guilty about letting other people down, letting down
Speaker:our colleagues, letting down our patients.
Speaker:Weirdly, we feel more guilt about that than letting our
Speaker:families down by not being there.
Speaker:And here's a little bit of the psychology behind it.
Speaker:We have this bias towards the status quo.
Speaker:We actually prefer the misery we know to the uncertainty that we don't.
Speaker:Uncertainty is actually quite stressful.
Speaker:So in a way, we feel like we're choosing the lesser of the two evils.
Speaker:Human beings also have this loss aversion.
Speaker:The fear of loss is actually much worse than the, the gain of something else.
Speaker:So the fear of losing money, respect, or status, that's actually
Speaker:much worse than the hope of gaining wellbeing, time and joy.
Speaker:And there also is this sunk cost fallacy, and I know exactly how this feels.
Speaker:You know, I've given medicine 20 years of my life, or I trained for 10
Speaker:years to get to this position or this job, or I've done this master's in
Speaker:this and I'm not really enjoying it.
Speaker:I can't stop now.
Speaker:Just because you've given all that time doesn't mean that you can't change,
Speaker:or you can't realize that actually you're not enjoying it so much now.
Speaker:Nothing is ever wasted.
Speaker:Whatever we do, we'll use everything that we've been through.
Speaker:So these known pains are much safer than unknown change.
Speaker:And as a frog, you know the pan is hot, but it's familiar.
Speaker:You know exactly how it works and what happens if you jump either
Speaker:to a different pan or you try to turn down the heat and actually you
Speaker:end up turning it up, what then?
Speaker:But there is a real cost of waiting, which we don't look at, and most
Speaker:doctors only act when they're forced to, when a catastrophe happens, like
Speaker:they get a complaint, they made a significant error 'cause their brains
Speaker:just aren't functioning well or their marriage dissolves because you
Speaker:fail to say no to anything at work.
Speaker:Or we've ignored the symptoms or the palpitations until
Speaker:we have that cardiac arrest.
Speaker:My friend who had the cardiac arrest, he was under significant
Speaker:amounts of stress at work.
Speaker:He knew something needed to change, and when the cardiologist looked at his heart,
Speaker:the only reason they could find for the VF arrhythmia he went into was stress.
Speaker:He knew something needed to change.
Speaker:And boy was that a wake up call.
Speaker:Waiting often costs you your health.
Speaker:It can cost friendships, It can cost you your marriage.
Speaker:And I know and I haven't acted, I found that my character
Speaker:has started to be eroded.
Speaker:I've not been the person that I've wanted to be, and it has eroded my joy.
Speaker:But that to me didn't seem like the urgent thing.
Speaker:The urgent thing seems to be avoiding shame, guilt, or fear, or the stress
Speaker:of the uncertainty about the change.
Speaker:And in the training that we do, I like to ask this question because
Speaker:I found this once in a book about career and it stopped me in my tracks.
Speaker:I'm gonna ask this question to you now, and you might want to,
Speaker:if you can, pause the podcast and just write down the answer.
Speaker:What is your current way of working, doing to you, your character, your
Speaker:relationships, and your enjoyment of life?
Speaker:Your answers might just surprise you.
Speaker:Now, I'm not gonna pretend that there isn't a cost of acting.
Speaker:Taking action isn't free either.
Speaker:You might feel very real financial pain cutting down sessions or taking
Speaker:sick leave, that might have a financial impact on you and your family.
Speaker:You might feel shame, you might feel that you've lost part of your
Speaker:identity, your identity as the strong one in the department, this superhero.
Speaker:You might feel that if I'm not coping, am I still a good doctor?
Speaker:Other people might think badly of you.
Speaker:Absolutely.
Speaker:They might whisper well, she couldn't hack it.
Speaker:She couldn't carry on.
Speaker:All those things have happened to me.
Speaker:And in fact, when I eventually gave up my license to practice so I could
Speaker:focus on doing this sort of thing full time, my father-in-law came to me and
Speaker:said, what do I call you now, Rachel?
Speaker:Do I call you Mrs. Morris, not Dr. Morris?
Speaker:That at the time felt like a sucker punch to the gut.
Speaker:But you know what?
Speaker:I've actually got over that.
Speaker:I got over it very quickly.
Speaker:These things do happen.
Speaker:They're survivable.
Speaker:Yeah, finances.
Speaker:You can rebuild them.
Speaker:You can't really rebuild a heart attack.
Speaker:Your identity is so much bigger than your job title, and you know what?
Speaker:Colleagues will cope.
Speaker:They'll move on.
Speaker:You'll be replaced.
Speaker:People will cope, and meanwhile, you're alive.
Speaker:So here's another question for you.
Speaker:If your best friend were in your shoes, would you tell them just to
Speaker:keep going, or would you tell 'em to maybe take a hit and save themselves?
Speaker:And in medicine, we act really fast when we can see that
Speaker:the stakes are life or death.
Speaker:We wait with ourselves possibly because we can't quite see how bad the stakes are.
Speaker:Sometimes we need to amplify it.
Speaker:In change management, they call this the burning platform.
Speaker:You need to be on this burning platform.
Speaker:Once you can actually see what's gonna happen, then you are gonna
Speaker:do something about it pretty quick.
Speaker:And sometimes when we wanna take action, it helps to create this
Speaker:burning platform for ourselves.
Speaker:It's not that we're trying to amplify stuff out of all proportion, it's
Speaker:just that we do need to face reality.
Speaker:Here's another question, and you'll be listening to this in
Speaker:September, four months until 2026.
Speaker:You might be listening to it another time.
Speaker:In that case, how long have you got until New Year?
Speaker:If nothing changes, you already know how starting next year is gonna feel.
Speaker:Do you want another year of feeling like you do now?
Speaker:Do you want another year of maybe missing out on family stuff or your
Speaker:kids' childhood or not forming a relationship with your partner?
Speaker:Do you want another year of waking up in the middle of the
Speaker:night worrying about stuff?
Speaker:So imagine it is the next year.
Speaker:Imagine it's 2026, if nothing changes, what would your health,
Speaker:relationships, and career look like?
Speaker:Is this really the life that you want?
Speaker:Now for some of you, the answer will be yes, I'm doing really well.
Speaker:In that case, congratulations and please let us know how you did it.
Speaker:For some of you, you'll be like, well, you know, I've made some
Speaker:changes and they're working.
Speaker:That's brilliant.
Speaker:I always think that thriving at work is a bit like being
Speaker:in a rowboat, rowing upstream.
Speaker:You need to keep working at it, so that is absolutely brilliant.
Speaker:What do you need to do to keep on like that, to keep feeling like that in 2026?
Speaker:And for the rest of you that are going, oh my goodness, I couldn't
Speaker:do another year like this, then let's explore what you could do.
Speaker:Because a lot of people don't change 'cause it just seems like too big a step.
Speaker:It feels like, well, the only thing I can do is to completely burn the
Speaker:whole place down, jump out of the pan and I don't know, go and work
Speaker:in a coffee shop or something.
Speaker:And definitely sometimes I've thought to myself, oh, I just wish I could
Speaker:have a really easy, predictable job where I just go in, make coffee and
Speaker:go home at reasonable hour and I have absolutely no responsibility.
Speaker:I know that I wouldn't cope with that either.
Speaker:I'd probably get bored really quickly.
Speaker:I know that that's not the answer for me, but often we think that
Speaker:to change something means we've got to make this massive change.
Speaker:You don't.
Speaker:This is how we can do it without feeling like this massive, massive step.
Speaker:Firstly, shrink the step.
Speaker:Don't think resignation, completely jumping out the pan.
Speaker:Maybe just say no once.
Speaker:Book an appointment with your GP or practitioner health, phone a
Speaker:friend, or or, or tell the truth or just do one thing differently.
Speaker:Maybe take a two week fire break gap, which we talk about in our
Speaker:self-assessment burnout toolkit.
Speaker:Giving yourself that gap and that time just to think and face reality.
Speaker:Get some allies around you.
Speaker:Share the load.
Speaker:Find one trusted person that you can talk to about it.
Speaker:And if you're feeling shame around this, it really shrinks when you talk about it.
Speaker:Brenna Brown says, shame can't survive being spoken.
Speaker:Start to tell people how you're feeling.
Speaker:I always recommend staying in your zone of power.
Speaker:Work out what you are in control of, focus on what you can control today,
Speaker:your sleep, your food, saying no booking that thing, downloading that
Speaker:app, doing that 10 minutes of yoga a day or that five minutes of meditation.
Speaker:Honestly, these small things, they make a huge difference.
Speaker:And one suggestion is make a list of your kill criteria.
Speaker:Decide now, where's the line?
Speaker:Where are you?
Speaker:A hundred percent gonna act?
Speaker:If I cry in the car park, if I cry again on the way home from work, if I have a
Speaker:panic attack in the middle of my surgery, if I wake up with chest pain, you need to
Speaker:act immediately, you wouldn't ignore that.
Speaker:And one thing that you might find really helpful is just to ground yourself
Speaker:and, and reset your nervous system.
Speaker:Box breathing is really good ' cause actually it's very difficult to
Speaker:decide what action you're gonna take if you're frozen, if you are
Speaker:in your fight, flight, or freeze.
Speaker:So get yourself into your parasympathetic system before you
Speaker:even consider what you're gonna do.
Speaker:One way of doing this is box breathing.
Speaker:Just breathe in for four, hold your breath for four, breathe out for
Speaker:four, hold your breath for four again, and just repeat this a few times.
Speaker:Notice how your body will soften and you can start to think
Speaker:a little bit more clearly.
Speaker:Because you have a choice, and here it is.
Speaker:If you don't act, when you're nearing burnout, when you're feeling
Speaker:dreadful, the water will keep heating up and the costs keep going on up
Speaker:and you will continue the decline.
Speaker:And if you listen to the podcast with Dr. Richard Duggins, burnout
Speaker:is often a cliff for doctors.
Speaker:We go down the slope and then we suddenly drop off that cliff.
Speaker:Things are not gonna get better without action.
Speaker:And if you do act, yes, there's uncertainty.
Speaker:Yes, there might be some financial pain.
Speaker:You might have a wobble of identity.
Speaker:It might feel awkward.
Speaker:These costs are finite and they are survivable, and you can get
Speaker:help and support along the way.
Speaker:Both paths have a price.
Speaker:Which pain are you gonna choose on purpose?
Speaker:So please, if you recognize yourself in anything I've talked
Speaker:about, please go and get help.
Speaker:Please speak to a health professional, practitioner, health occupational health,
Speaker:or speak to your team leader or manager.
Speaker:And once you've made sure you are getting the appropriate individual
Speaker:help you need, if you're wondering where else to start, we've created
Speaker:a few tools which might help.
Speaker:There's the burnout self-assessment toolkit.
Speaker:It helps you work out exactly where you are on the burnout spectrum and what
Speaker:to do next, and there's all sorts of tools and resources in that toolkit.
Speaker:We are holding a free webinar you can join live or you can catch up on replay, all
Speaker:about how to beat burnout in healthcare where we unpack these tools and it will
Speaker:help you get off the hamster wheel.
Speaker:And if you want a much more structured approach with all the
Speaker:tools that we know will get you out of overwhelm and burnout and into your
Speaker:performance zone, then do check out the Beat Stress and Thrive course.
Speaker:It gives you practical tools like the Zone of Power, the Drama Triangle,
Speaker:and the Prioritization Grid.
Speaker:These are things I wish I'd learned at med school, I could tell you that
Speaker:would've made my life so much easier.
Speaker:So get whatever works for you.
Speaker:Share it with a colleague.
Speaker:Just don't sit in the pan quietly, watching the heat going up and up and
Speaker:just hoping that something's gonna change.
Speaker:Because here's the truth, both staying and acting, they carry costs.
Speaker:The only difference, well, the cost of acting is often sharp and
Speaker:short term, but it is survivable.
Speaker:The cost of waiting is often long, invisible, sometimes it's final
Speaker:From when I'm recording this podcast, you've got just over three
Speaker:months until 2026, and if you keep everything the same, you already know
Speaker:how it's gonna feel, so don't fall for the comfort of familiar misery.
Speaker:By the end of this week, choose one action.
Speaker:Send that text, book the appointment, drop that extra
Speaker:shift, small change, cooler water.
Speaker:That's how we unfrog ourselves.
Speaker:And please do contact us if you've got any questions, if you wanna find out
Speaker:more resources, we know how it feels.
Speaker:And we have our whole frog community of people in exactly the same position as
Speaker:you who are cheering you on and saying, we see you, and it's not hopeless.
Speaker:And this isn't to add extra guilt or shame onto you.
Speaker:I said in the last podcast, if you are in hot water and you are
Speaker:feeling it, it's not weakness.
Speaker:It's not your fault.
Speaker:It's normal.
Speaker:But you shouldn't have to stay stuck.
Speaker:You've got many more options than a frog.