Melissa Deally:

Welcome back to another episode of health hack today. I continue talking about the tools of the unconscious mind and tools of NLP. And what I want to share with you today is the fact that we are all communicating each and every day, and sometimes that communication goes very smoothly, and other times it doesn't. There's misunderstandings because of lack of clarity, there's arguments because of people coming at things from opposing point of views and feeling emotionally charged about it. And what I really love is using something that we call the agreement frame in NLP, and the agreement frame is really a non confrontive process of moving into agreement. And there's three parts to it that are very simple for you to be able to simply write down and use and have in the back of your mind anytime you and someone else are having a conversation where you might discover there's slightly different or completely opposing points of view, and when they've stated their point of view, instead of you automatically going in and saying, but blah, blah, blah blah and giving your point of view, or immediately saying, No, I don't agree. Blah Blah, blah, blah blah and giving your point of view, those kinds of responses, get their hackles up, put them on the defensive, to defend their point of view. What you can instead do is simply use one of these three phrases, I appreciate and and then you can share your point of view, having acknowledged that you appreciate what they've said. Or you can say, I respect, and again, offering your point of view after showing respect for their point of view, or simply say, I agree, and you build on it. So these three simple phrases can really bring down the heat and bring down the emotion from what could potentially be a difficult negotiation or a difficult argument. And we always want to stay away from using the word but, because when you say but that just completely discredits everything they've just said. You also don't want to say, I understand. We want to stay away from saying, I understand. It is far more effective for you to be able to use these three phrases to help highlight your point of view while diffusing any emotion and any charge that they might have from sharing their point of view. When you use I appreciate and I respect and I agree and, and you can use this anywhere. You can use this at work. You can use this with clients. You can use this at home, with spouses, with children, in any aspect of your life, because, of course, we are all communicating and conversing every single day. So the next time you find yourself in a conversation where there may be some level of conflict or potential disagreement, use this agreement frame to move through it with much more ease and flow.