Hi and welcome to another episode of Celebrating Small Family Businesses.
Speaker:Today we are celebrating Sheley and Chris Brien of Brien Contracting,
Speaker:and also Sheley has her own podcast.
Speaker:And action, ooh, I went blank, sorry.
Speaker:More Action.
Speaker:More action.
Speaker:That's it.
Speaker:More action.
Speaker:And that really was what I picked up from, you know, from listening to you
Speaker:is that you're very pragmatic about it.
Speaker:Like you want to get to the the meat and you want the, your guest, or you want to
Speaker:talk about stuff that's really actionable.
Speaker:And that was, uh, is that like a theme in your, in your business, in your life?
Speaker:And Let's go there first.
Speaker:It's a good pickup, John.
Speaker:Yeah, no, absolutely.
Speaker:You know, I think at the end of the day, um, sometimes the worst
Speaker:thing we can do is inaction.
Speaker:towards our goals, too many decisions to make, maybe failures that are
Speaker:holding you back because you can't trust yourself going forward.
Speaker:Fear of judgment of other people on you that keeps you frozen.
Speaker:And that's like the worst thing that you can do is just take no action.
Speaker:And so, you know, the show is all about just taking more action, whatever that is.
Speaker:removing the labels of good action or bad action.
Speaker:It's just moving forward.
Speaker:Whether it works out how you intended or not is irrelevant.
Speaker:You will always learn something that you can apply going forward.
Speaker:Yeah, that's kind of one of our themes is If it didn't work, what
Speaker:did work about what didn't work?
Speaker:yes, I love that.
Speaker:Because you've got to have that regrouping, so to speak.
Speaker:There's always a silver lining.
Speaker:There's always something that you needed to learn.
Speaker:Yep.
Speaker:true.
Speaker:So true.
Speaker:So tell us a little bit about how Brien Contracting got started.
Speaker:And where did you guys come together?
Speaker:Cause I think, you know, you originally maybe had separate careers.
Speaker:Yeah,
Speaker:Chris, what about it?
Speaker:Talk about it.
Speaker:it.
Speaker:, well, let's see, Brien Contracting was started in the 2017.
Speaker:Uh, that was following a number of years of myself being in the
Speaker:construction industry, mostly on like the civil, infrastructure
Speaker:highway and, um, back to 2011.
Speaker:Uh, before that I was in commercial real estate in most different forms.
Speaker:So it was just kind of recruited into construction, went from there,
Speaker:learn what I needed to learn.
Speaker:And then, um, you know, we, we had a small stint in having a concrete crushing
Speaker:company and that's a whole 'nother story, but, uh, we started the vertical
Speaker:construction in 2017, uh, right off the bat, jumping into doing restaurant work.
Speaker:um, we've been riding through ever since rode through the
Speaker:pandemic and we just continue to grow and continue to grow strong.
Speaker:And so it's been a, it's been a great ride.
Speaker:I love doing it.
Speaker:Love being in construction, all commercial.
Speaker:We we've done a few residential projects, but our wheelhouse is
Speaker:definitely commercial as we prefer to be.
Speaker:I can understand that.
Speaker:I would feel the same way about real estate.
Speaker:Much cleaner.
Speaker:No emotion.
Speaker:to the numbers Get to the bottom line
Speaker:Yep.
Speaker:So, did, it seems clear that your experience in commercial real estate would
Speaker:have informed a lot about, you know, when you're doing commercial construction.
Speaker:What your clients are expecting and kind of what their world is like.
Speaker:How about the civil construction?
Speaker:How did that inform what you're doing?
Speaker:Um, it's, um, it's a completely different animal than the vertical
Speaker:side of it, but I would say that there is a lot of it's a different level.
Speaker:I guess.
Speaker:How would I compare it to like vertical?
Speaker:It's more detail oriented, , more heavily on the engineering side than vertical.
Speaker:There's a lot of unforeseen stuff that you're dealing with when
Speaker:you're getting into the ground and you're going underground where
Speaker:you pretty much know what you're doing when you go and, you know,
Speaker:building anything from the ground up.
Speaker:So it's.
Speaker:You know, I don't want to say every job is different.
Speaker:I don't want to say it's all cookie cutter, but it's kind of like just a
Speaker:repeat process where the civil side of it is kind of different every time.
Speaker:I mean, you really don't know what you're getting into once
Speaker:you get through the ground.
Speaker:So, and there's, it's just different levels of scale too.
Speaker:So, but I think that helped us tremendously, um, from that experience,
Speaker:from going from working with municipalities and even federal work
Speaker:and airport work to transferring in like mainly the communication skills,
Speaker:the like time management skills, the reporting skills, the documentation
Speaker:skills are a different level.
Speaker:So that helps transfer over to the, uh, to the commercial side of it,
Speaker:where it's kind of not done that way.
Speaker:It's more wild westish I would call it maybe.
Speaker:Um, so we're able to keep that formal process of it into our,
Speaker:uh, our main construction side.
Speaker:That's really cool.
Speaker:Yeah, I was thinking that, especially when you mentioned, as soon as
Speaker:you said, uh, municipalities, I'm thinking, oh, yeah, paperwork, the
Speaker:project management and the, and the documentation and the communication.
Speaker:Um, It has to be next level in the, in the civil side, so that
Speaker:those systems would really fit.
Speaker:I mean, it
Speaker:It's day and night.
Speaker:I mean, yeah, it's the paperwork itself.
Speaker:You mentioned paperwork.
Speaker:I mean, just the bidding process alone.
Speaker:I mean, sometimes it's, it's literally a full time job, just a bit of project
Speaker:and that side of it, just with the amount of paperwork you have to do.
Speaker:aren't there consultants that that's their job?
Speaker:Is there kind of that middleman between
Speaker:yeah, I mean, there, there are, um, we've, we've ran into a few of them.
Speaker:It's mostly where we run into the consultants is on like the homeowners
Speaker:association sides, cause they'll come in and they'll represent a homeowners
Speaker:association and as a consultant.
Speaker:And so you'll work through them, but from the, you know, the bidding part
Speaker:of it, from that side of it, the municipalities, it's better to keep
Speaker:that stuff in house just because it's such a numbers game on winning it.
Speaker:It, it, you know, you keep that stuff in house.
Speaker:So,
Speaker:I see, I see.
Speaker:And so Sheley, what, um, you, you had a corporate career for
Speaker:20 plus years, I think I read.
Speaker:Mm hmm.
Speaker:Tell me.
Speaker:So I had nothing to do with construction at all.
Speaker:Um, but you know, it's just like going back to, you know, taking more action is.
Speaker:career was finance and then I went into pharmaceuticals.
Speaker:Uh, then I went into media and I decided to try to run a restaurant and own a
Speaker:restaurant at one point, because why not?
Speaker:And then, you know, all of that experience just built up to be able to like
Speaker:what Chris was just mentioning about.
Speaker:Um, you know, that that civil work and the details, you know, when it comes to
Speaker:having to do that type of work versus general contracting, you know, here
Speaker:in Arizona, he mentions the wild wild west and and we're talking commercial,
Speaker:which is more, um, organized, let's say
Speaker:versus residential
Speaker:is is truly.
Speaker:It's like Mad Max
Speaker:Yeah.
Speaker:you know, versus like commercial out here.
Speaker:But I think one of the reasons that we've been able to work with
Speaker:such large organizations and get repeat work is because of that, like
Speaker:formality of like my experience of incorporate in the organization.
Speaker:And I understand how these large corporations are working and the
Speaker:employees that we work with and what they are concerned with.
Speaker:Being employees in that organization and Chris's heavy background in organizing
Speaker:and being able to run these projects, high touch point communication, um, you know,
Speaker:follow through on paperwork, all of that.
Speaker:All of kind of the nitty gritty stuff where, you know, you even saw if,
Speaker:if you're watching this, you even saw his face like, Oh my gosh, the
Speaker:paperwork in civil was like crazy.
Speaker:But it was such great experience because it's separating us now from the wild west.
Speaker:Like we're setting a new standard on what is the expectation For commercial
Speaker:general contracting here in Arizona.
Speaker:Yeah.
Speaker:So,
Speaker:Nice.
Speaker:That's actually one thing that Sheley helped me really understand
Speaker:when she came in and, um, lent her experience to the construction company.
Speaker:It was working with corporate companies because I never was in the corporate game.
Speaker:I never worked for big corporations, so I don't really have the experience
Speaker:with the different levels of things and the different kind of pain points
Speaker:of your customers that you work with.
Speaker:And so her experience of being through that side of it, that game
Speaker:realizing like, what is, why is this one specific construction manager
Speaker:Really focused on this particular item?
Speaker:And to me, it's like, why are we doing this?
Speaker:And, you know, when I talked to Sheley about that, she's like, well, you got
Speaker:to remember there's different layers upon layers that he's answering to, and
Speaker:there's always some underlying issue on why they're focusing on that one
Speaker:thing from a corporate perspective.
Speaker:So she helps really shed some light on that with her experience
Speaker:in the corporate environment.
Speaker:That's awesome.
Speaker:Yeah, I mean, and that person might be, might be caught in a
Speaker:vice of politics beyond the job stuff and the, the risk management.
Speaker:Yep.
Speaker:Yep.
Speaker:A
Speaker:A hundred percent self-preservation
Speaker:in a lot of these large organizations, right?
Speaker:And I understand that.
Speaker:We, we both do.
Speaker:lot of CYA.
Speaker:This is so cool.
Speaker:I
Speaker:Another way to
Speaker:put it, Connie.
Speaker:I
Speaker:think that's the theme.
Speaker:Yeah.
Speaker:percent.
Speaker:So what, uh, I'm going to jump into the family side of it.
Speaker:So you, you brought a lot of skills from your various experiences.
Speaker:Now you're husband and wife working together in the business.
Speaker:How did you manage that from get go?
Speaker:And what have you, uh, what have you learned?
Speaker:I don't even know.
Speaker:I feel like I just blacked out on that.
Speaker:We just
Speaker:Well, you're still married, right?
Speaker:So that's a good thing.
Speaker:That's a good thing.
Speaker:We're still married.
Speaker:Yeah.
Speaker:great thing.
Speaker:Yeah.
Speaker:Um, I don't know how you want to answer that.
Speaker:I can answer it if you want me to.
Speaker:Um, it was, uh, it was a roller coaster, honestly.
Speaker:Um, we're
Speaker:hmm.
Speaker:very strong personalities.
Speaker:Um, and we both kind of, when it first started, we came in bulls and China shop
Speaker:and we just were like, do this, do this, let's go this, stay out of my lane.
Speaker:You stay in your lane.
Speaker:Like a lot of, there was a lot of.
Speaker:Like trying to figure it out.
Speaker:And in the beginning it was like a roller coaster.
Speaker:Where it would be like, great.
Speaker:And then we started understanding each other's strengths are
Speaker:also the opposite's weakness.
Speaker:So where I don't love to operate in gray, I love black and white.
Speaker:I'm learning how to operate in gray Like he operates in gray on a daily basis.
Speaker:So something like that, where I might get nervous, he's okay with like that
Speaker:level of risk or what's going on.
Speaker:So being able to lean on each other in those areas or understanding different
Speaker:communications, or I love opera.
Speaker:I love systems processes and operations.
Speaker:And so, wow.
Speaker:In the field, it's operating in a lot of gray.
Speaker:We don't have that, but as we bring on additional team, you know, that don't
Speaker:have the experience that Chris does to, to run some of these jobs, superintendents,
Speaker:project managers, engineers, to be able to do this, we have to have the
Speaker:systems to be able to like extract what's in his brain and put it out.
Speaker:So he sees the value in that, but he doesn't want to do it.
Speaker:I love to do that.
Speaker:So like, you know, kind of learning different areas where we can both thrive.
Speaker:And I, I think at the end of the day, and we've had to say this on multiple times
Speaker:is like, always have the same end goal.
Speaker:always do.
Speaker:We just have very different ways of getting there sometimes.
Speaker:And not one way is right.
Speaker:And not one way is wrong.
Speaker:They're just different and having tough conversations when sometimes we need,
Speaker:like, just need you to listen, not try it.
Speaker:And solve the problem, just listen so that we can, you know, figure
Speaker:it out and it's still going on.
Speaker:I mean, it's still going on, but you know, we just celebrated 19 years married.
Speaker:Um, so, yep.
Speaker:And, uh, it's a lot of, it's a lot of fun.
Speaker:It's hard.
Speaker:It's hard.
Speaker:It's work.
Speaker:Yes.
Speaker:But it's wonderful.
Speaker:I'd say two things on the family side that I'd like to highlight would be
Speaker:one that we definitely make time, um, right now it's a little difficult
Speaker:because of summer vacation with the kids, definitely make time to do like
Speaker:date nights, or we have like a standing day date on a Friday, usually around
Speaker:like, Usually at least for us in construction, a lot of times by the time
Speaker:Friday rolls around, everyone's cutting out by two o'clock in the afternoon.
Speaker:we usually do like a lunch date, uh, around noon or one and just the two of us,
Speaker:and we either, sometimes we talk business, sometimes we don't, we just, sometimes we
Speaker:just talk about the travel we want to do.
Speaker:And so like at the end of the week, that really helps kind of
Speaker:just like, you know, relax, you know, it's everything's so crazy.
Speaker:We can just reconnect, um, with the stuff that we want to do.
Speaker:And, uh, that I feel like strengthens.
Speaker:us.
Speaker:And then with the kids, it's keeping them involved in what we're doing.
Speaker:So they're at an age right now, they understand that really
Speaker:young, they're, they're 12 and 14.
Speaker:Um, so they understand when they see us working in the office and we're doing
Speaker:things and we definitely involve them.
Speaker:I try and get my daughter involved in doing estimating and, you know,
Speaker:doing measurements off plans.
Speaker:My son's at the age now where I actually take him to work a
Speaker:couple of times and I'll have
Speaker:Cool.
Speaker:know, do demolition or Drywall or paint.
Speaker:And he likes being around all the guys working.
Speaker:So keeping them involved in the process is like, then it becomes more of like this,
Speaker:this family kind of business that we hope it to be down the road as we grow this.
Speaker:So
Speaker:Oh, that's very smart.
Speaker:So, lots of things there.
Speaker:Sheley, you mentioned the male dilemma.
Speaker:That's that, am I trying to solve this?
Speaker:Or is this one of those times you need me to just listen?
Speaker:It took me a long time to learn that, didn't it?
Speaker:I was automatically trying to fix it.
Speaker:I'm still learning it.
Speaker:Like I think, but we both are.
Speaker:Yeah.
Speaker:know,
Speaker:You
Speaker:just have to"Listen!"
Speaker:yeah.
Speaker:True.
Speaker:Yeah, it's because it's like the emotions are running high and it's
Speaker:like, how do we make that stop?
Speaker:Surely it's got to be, you know, that we fix it, but no, it's not.
Speaker:So that's,
Speaker:Yeah.
Speaker:I think, you know, that could be expanded, of course, into a lot of other things,
Speaker:but that communication, figuring that out and being willing and able to
Speaker:say, Hey, I just need you to listen.
Speaker:You know, recognizing that.
Speaker:And not letting it escalate a different direction.
Speaker:Huge.
Speaker:Huge.
Speaker:Well, and it's, you know, when you think about, back in my corporate days, I
Speaker:talk about crucial conversations, right?
Speaker:You'd have to have a, a crucial conversation.
Speaker:It's like nothing was a problem.
Speaker:It was a challenge, like all these things, right?
Speaker:But it's different when it's your spouse,
Speaker:Mm hmm.
Speaker:there's emotions, there's history, there's love, there's, there's
Speaker:all of these things going on.
Speaker:And sometimes like.
Speaker:We speak too quick before processing exactly what is going on.
Speaker:And the more that we can communicate and have those times, like Chris
Speaker:was talking about the day dates, we also have a Tuesday business
Speaker:meeting, just the two of us.
Speaker:So it's like we've scheduled out these times and these are the times
Speaker:and they're set in the calendar.
Speaker:So when
Speaker:someone tries to schedule with us on those days
Speaker:or those times, it's like, no unavailable.
Speaker:Like we are unavailable because we already have something on the books for us.
Speaker:And, and I think, um, I think I either did a post on this or maybe even a podcast
Speaker:episode, just how to make sure that if you are working with your spouse, like
Speaker:your marriage is the most important part of the partnership over the business.
Speaker:I think that is like keeping that in mind that it, nothing like our
Speaker:family, our most important possessions don't like nothing is without us.
Speaker:And so that's like number one above all else.
Speaker:Even
Speaker:wise.
Speaker:Very wise.
Speaker:Yeah, because, I mean, ultimately, uh, uh, family, whether it's
Speaker:marriage or, or family relationship, The business can go away, right?
Speaker:But you're still there, you're still there and you're still family.
Speaker:And you, you know, you, you don't want to have to be repairing that.
Speaker:no way.
Speaker:No
Speaker:need that.
Speaker:You know, if something changes with the business for whatever, I
Speaker:mean, sometimes, you know, we were, we were in the citrus business.
Speaker:That's, that's a dying industry here in Florida.
Speaker:So we, we had to shut it down.
Speaker:And at 50 years old, I'm.
Speaker:Like, the thing I thought I was going to retire from, the family business, I had to
Speaker:start over and figure out, okay, now what?
Speaker:So, it can happen.
Speaker:Yeah, we're on plan F.
Speaker:But, you know, we've got Literally, we are on plan F.
Speaker:Oh yeah.
Speaker:Yeah.
Speaker:More practice.
Speaker:More practice.
Speaker:Right?
Speaker:It's all practice.
Speaker:It is all practice.
Speaker:Oh yeah.
Speaker:So I love what you said about the kids too, that you're, you're involving them,
Speaker:keeping them informed, you know, kind of letting them see behind the curtain.
Speaker:They know what's going on.
Speaker:They can understand, you know, when there's stress, what's causing it.
Speaker:They're not just like, you know, some families want to hide the business or
Speaker:hide their stresses from their kids.
Speaker:You know, that's kind of, I think, an old school thing.
Speaker:But.
Speaker:That didn't, that didn't usually work well, right, because then the kids
Speaker:don't know, they feel something's wrong, but they don't know what it is.
Speaker:Right.
Speaker:yeah.
Speaker:And they don't really know, like they see us, maybe me gone more or working in
Speaker:the office a lot, even on the weekends.
Speaker:Um, and think that we're maybe neglecting them.
Speaker:I don't, that's the last thing I want them to feel.
Speaker:So it's like we obviously carve out time to spend specifically with
Speaker:them, but like, I would like to bring them in here and show us what we're
Speaker:Mm hmm.
Speaker:you know, breaking this down here, Jax.
Speaker:Here's what my son's name is Jax.
Speaker:Here's what we're doing.
Speaker:Here's what we're working on.
Speaker:What do you think of this?
Speaker:And ask him questions and try.
Speaker:He, he sometimes glosses over and you can tell he's super bored and doesn't want
Speaker:anything to do with it, but it's just.
Speaker:Involving him in the process.
Speaker:It's like going out and playing catch in the backyard.
Speaker:It's just the time that we're spending together is what's important.
Speaker:And he's also getting more than what you think he's getting.
Speaker:Yeah.
Speaker:especially because our kids are much, much older now and, and the feedback that
Speaker:we're getting is, Oh, they heard much more than what we, what we, you know,
Speaker:more than what we wish they had learned.
Speaker:Like video recorders from two years old on.
Speaker:Yeah,
Speaker:They're like little elephants.
Speaker:Right.
Speaker:yeah.
Speaker:And I'm hearing it coming out of the one son who has his own children, the
Speaker:exact things that we were saying back.
Speaker:In the day and it's kind of like and I'm looking and he's going and he's
Speaker:just rolling his eyes going Yeah, that should not have come out of my mouth
Speaker:So have you found that have you caught yourself doing that have
Speaker:you like oh my god I just heard my parent come out of my mouth
Speaker:I maybe once or twice.
Speaker:I can't think of it, but I do, there's kind of a couple of things I think I
Speaker:Wait till you get to the real teenage years.
Speaker:It may happen.
Speaker:It may happen.
Speaker:I don't I can't predict the future but Don't be surprised if one day
Speaker:something comes out of your mouth.
Speaker:You think It sounds like an echo from your past.
Speaker:Oh gosh, I'm sure.
Speaker:I am sure.
Speaker:So Sheley, how did you get into the health aspect of this?
Speaker:Um, well, I have a really unique story just with health in general.
Speaker:Um, it is, uh, just personally when I was in the financial industry, I built
Speaker:a big, big book of business, and then I decided I don't want to do this anymore.
Speaker:And I moved over to pharmaceuticals.
Speaker:Well, at that time I was just working so hard, um, long
Speaker:hours, You know, stacked ranks.
Speaker:So I always wanted to be first, like doing all of these extra things that I
Speaker:just let my, I neglected my health and unfortunately my body had gotten so weak
Speaker:that I wa uh, went blind in my left eye
Speaker:Wow.
Speaker:essentially a virus, um, that I, we all have, right?
Speaker:That of, or I would say 40 and above, um, because now they have
Speaker:a vaccine for it as chickenpox.
Speaker:Well, as an adult it can come back as shingles.
Speaker:It's the same virus.
Speaker:It just comes back out and it came out of my optic nerve.
Speaker:And
Speaker:Wow.
Speaker:Mm-Hmm.
Speaker:just weak and couldn't.
Speaker:We all, if we, if you had chicken pox, you have the virus, you have the virus
Speaker:for the rest of your life, your body does a good job of keeping it dormant.
Speaker:It arises out of stress or when you're not taking care of yourself.
Speaker:And so it came out of my optic nerve and, um, left me blind.
Speaker:And so when that happened, it just kind of started a cascade of, of things of like,
Speaker:okay, I got to think a little bit bigger.
Speaker:I got to take care, better care of myself.
Speaker:And, you know, then I went into the pharmaceutical industry and I learned a
Speaker:whole bunch, um, just about the medical industry and whole being a patient myself
Speaker:with kind of a unique background and.
Speaker:Various other things, you know, um, something obviously we teach our kids
Speaker:and we do for us in the business too, is just being an advocate for yourself.
Speaker:And so, you know, that comes to your health too, not just even being
Speaker:an advocate for your business and, and showing how great you are for
Speaker:your business and advocate for your team, but it's even for yourself.
Speaker:And so.
Speaker:Um, you know, it, I think a lot of it can be handled just with some education
Speaker:and understanding proper nutrition as well as the importance of exercise and
Speaker:just expanding our minds, you know, um, like reading and podcasting, listening,
Speaker:listening to, I'm a podcast host, but also listening to very specific podcasts.
Speaker:I, I always protect what I listened to.
Speaker:Just as much as I protect what I ingest in my food is, I think it's
Speaker:one of the secret weapons that we can use as business owners.
Speaker:Is the better we take care of ourselves, the better we can
Speaker:perform every day in our business.
Speaker:Um, the
Speaker:Mm-Hmm.
Speaker:we can be, the better, you know, team that we can be when we take care of ourselves,
Speaker:like we, and you know, we used to lift heavy and we've done fitness competition.
Speaker:We used to do all this, but now we're like older and we've done it for a
Speaker:long time and we're like, Oh my gosh.
Speaker:This hurts now.
Speaker:And I don't want to go that hard anymore.
Speaker:And like, Oh man, we're doing yoga.
Speaker:Like what, like, but it's evolving with what we need.
Speaker:Right.
Speaker:Like.
Speaker:while in the past, like lifting heavy was kind of a release too,
Speaker:because just stress and everything.
Speaker:Now it's
Speaker:Mm-Hmm.
Speaker:exhausting.
Speaker:So we need a different something like, what is that going to be?
Speaker:Um, you know, my daughter and I ride horses, like that's a way for me to kind
Speaker:of go take care of myself too, you know, um, planning vacations, like all of
Speaker:these things are around health and it's not just like physically how you feel.
Speaker:It's.
Speaker:you know, or the physical appearance of how you look, that's actually
Speaker:probably last on the totem pole.
Speaker:It's everything else, you know, that's inside.
Speaker:um, health is just something that, you know, I've just like we bring
Speaker:our kids along and learning, um, the business and plans and all of that.
Speaker:I teach them what carbs and fats and proteins are and, You know, my son is a
Speaker:gymnast, like how important it is with him building muscle to eat proper stuff, you
Speaker:know, how they, you know, what is, what is a good snack that's nutritious versus not.
Speaker:And of course they eat ice cream and chicken nuggets and mac and cheese.
Speaker:Of course they do.
Speaker:It's not about restriction.
Speaker:It's just about understanding.
Speaker:Yeah.
Speaker:Mm-Hmm.
Speaker:just it.
Speaker:Like they know when they're tired, it's like, okay, we're going to bed.
Speaker:Like your body just needs to recharge, you know?
Speaker:Listen to your body.
Speaker:Yeah.
Speaker:Huge.
Speaker:I, I did a bunch of research into different diseases at one
Speaker:point you know, what causes this?
Speaker:And there were two themes that I found.
Speaker:One theme was that all the major diseases that I found, somewhere in the discussion
Speaker:said, scientists or doctors really don't know what causes this, blah, blah, blah.
Speaker:And, we think, and there's this associated, blah, blah, but, but it
Speaker:was, there was always that theme.
Speaker:And then the other theme was Lifestyle factors.
Speaker:There's four lifestyle factors, right?
Speaker:Rest, movement, nutrition, and I said rest, you know, sleep,
Speaker:and then also managing stress.
Speaker:Those four things, they universally said those four things have more
Speaker:impact on your prevention and your health than any medicine, anything, any
Speaker:medical treatment that anybody can do.
Speaker:And they're all in your control as a patient.
Speaker:Yep.
Speaker:Exactly.
Speaker:Who knew?
Speaker:It's
Speaker:The basics.
Speaker:right?
Speaker:Like, it's just, it's just knowledge, you know, if you're going to look at a
Speaker:PNL and if you're going to look at like.
Speaker:You're marketing, you know, launch or whatever, and, and how that performed,
Speaker:it's just data to tell you what's going on so that you can make changes.
Speaker:Our body just needs that same, same information too, that, you know, once we
Speaker:understand it, we can make adjustments, you know, like some days, like, Even
Speaker:on vacation, we'll be working, right?
Speaker:Small business is what we do, um, is that we'll be working.
Speaker:But then some days I'm like, you know what?
Speaker:I just need to, I need to be done.
Speaker:Uh huh.
Speaker:to be done for the day and that's fine.
Speaker:Then we come back and even stronger than that.
Speaker:So I think that there's so much behind it, but, um, what you said, those, those
Speaker:four points are incredibly important.
Speaker:Incredibly.
Speaker:I mean, when you see construction.
Speaker:Guys out on the site.
Speaker:I don't know anyone else that looks like him.
Speaker:Uh huh.
Speaker:one, you know, and it's like they worked and ate nutrition or like fast food,
Speaker:like a hundred percent of the time.
Speaker:And, and I get it sometimes when we are busy and it's hard to have choices.
Speaker:Um, but it's a choice not to take action and plan ahead and like
Speaker:plan your lunch and, you know, have nutritious options available at your
Speaker:fingertips rather than the bag of chips.
Speaker:Like these are all just choices, but it comes from education.
Speaker:And I love that you did the research on that.
Speaker:I'm sure, Dr.
Speaker:Google was scary enough when you started down that path.
Speaker:Um, but I think it's, it's just the more knowledge you can get, then you can
Speaker:make educated decisions for yourself.
Speaker:In our work with, um, with small family businesses, one of the things
Speaker:we do is ask about self care, you know, what do you do for self care and
Speaker:talk about that because , I consider it an essential business function.
Speaker:It is a management function.
Speaker:If, if you, especially as a business owner, it If you drop out, I mean,
Speaker:can the business run without you?
Speaker:Like, like Chris, if you took a month off, would it just keep
Speaker:right going without you there?
Speaker:Yeah.
Speaker:So, so that's, you know, I, I've tried to put that in front of the,
Speaker:the client and say, okay, what, what happens if you fall out?
Speaker:Right.
Speaker:So if it's not like, oh, well, we're fine, then let's talk about
Speaker:self care and what are you doing?
Speaker:And make that a priority because that's every bit as important as cashflow.
Speaker:Well, and the thing is, is that so many people, um, and I get it,
Speaker:uh, business owners, leaders and organizations are so driven and focused
Speaker:on their end goal that it's like, Oh, I'll take care of myself when.
Speaker:I'll do that when.
Speaker:I got to do this and then I'll do that.
Speaker:Like it's always like something else is the priority over it.
Speaker:And as soon as, you know, um, you make that shift and actually go, no, I'm the
Speaker:priority and then everything else will be better because I am the priority.
Speaker:It changes the game.
Speaker:Like it truly changes the game.
Speaker:And there's periods of time where we've been able to be even more
Speaker:focused on our health and wellness.
Speaker:And then times that, you know what, the balance was off and that's okay.
Speaker:And we had to focus more on the business and there were more things going on.
Speaker:It didn't mean that it stopped a hundred percent, but it was definitely.
Speaker:I think the word balance is a joke anyway, but it was definitely way off kilter.
Speaker:And so, you know, the thing is, is that it's never been gone with us being
Speaker:priorities or taking care of our health.
Speaker:Like I'm, I'm a huge advocate.
Speaker:You know, we've got two athlete kids.
Speaker:We're, I would consider it athletes, like things that we do.
Speaker:It like, it's very important.
Speaker:Like I have all the dinners planned for the week.
Speaker:We have very nutritious food all the time.
Speaker:Cause I'm like.
Speaker:At very least we will be fed well in the sense of like it will give us the proper
Speaker:fuel and energy to be able to do the things that we all do as a family, which
Speaker:is, is a lot like we pull long, long days.
Speaker:And so I think that, um, it's important that you bring that up because it isn't
Speaker:talked about a lot, you know, amongst, um, small business owners or entrepreneurs.
Speaker:Yeah, because there's always something that's, you know, pulling you away
Speaker:if you don't make time for it.
Speaker:If you don't put it on that calendar.
Speaker:If you don't,
Speaker:You'll just go right by your time to go to the gym and keep working.
Speaker:and if you have to go at five o'clock in the morning, you're there with
Speaker:all the doctors who are just getting
Speaker:Yeah.
Speaker:go in.
Speaker:So it's, it's fine.
Speaker:yeah.
Speaker:there's a theme you, you're probably both familiar with.
Speaker:It was called the tyranny of the urgent, right?
Speaker:The there's, there's urgent and there's important and the urgent stuff is
Speaker:that stuff that always feels like, Oh, I have to take care of this first.
Speaker:And there's a never ending supply of that stuff.
Speaker:It just never, it's never over.
Speaker:The, the inbox is always full and, and it, of course depends on what you assign
Speaker:as urgent, but, um, yeah, you've gotta, you, you've, you've gotta shift that
Speaker:and figure out, okay, what's important, and we're gonna do that first or make
Speaker:that, and, and BI love what you said about balance, Sheley, that, um, you
Speaker:know, because it's, it's, it's like this, it is like the rollercoaster
Speaker:you talked about in the beginning.
Speaker:It really never stops.
Speaker:Right.
Speaker:You, you've got times, you said there's times Chris, when you guys are spending
Speaker:less time with the kids, you don't want 'em to feel like you're neglecting them.
Speaker:But you bring them in and you show them, Oh, we got all this
Speaker:going on, and it's temporary.
Speaker:Right.
Speaker:Right.
Speaker:Yeah.
Speaker:It's definitely phases for sure.
Speaker:There's times when you're really busy and you got to focus and there's
Speaker:times when it's less busy and you can, you know, do it, you know,
Speaker:take advantage of other things.
Speaker:So absolutely.
Speaker:Well, an emergency on your part does not constitute an emergency on mine.
Speaker:That's our favorite saying.
Speaker:There was a, service department at some business that we, and they said,
Speaker:Lack of planning on your part does not constitute an emergency on my part.
Speaker:Which was a
Speaker:huh.
Speaker:take on it.
Speaker:That's true.
Speaker:So very true.
Speaker:Very
Speaker:And especially in a small family business, because you're constantly being bombarded
Speaker:with the phone, the emails, the, you know, somebody walking in, whatever it
Speaker:is, and trying to just carve out that even two minutes to take a breath.
Speaker:As we well know, sometimes it's difficult.
Speaker:Oh yeah.
Speaker:And especially
Speaker:I think a of it
Speaker:industry.
Speaker:Sure.
Speaker:I have more, I have more control over my schedule than Chris does.
Speaker:You know, he has more forward facing with the clients in the field and the
Speaker:clients either being our subcontractors that we're working with, um, Our team
Speaker:and or our client or the property manager, like so many people.
Speaker:Um, but for me to what I have found, and I know that you do do this to a point.
Speaker:I just have more ability to do it is like today is Tuesday.
Speaker:Tuesday is my meeting day.
Speaker:I literally stack up all my meetings because I can't, if I have
Speaker:too many meetings throughout my week, I can't get any work done.
Speaker:And so I will just block out certain days.
Speaker:And I'm like, these are the days that I have meetings every other day.
Speaker:It's mine.
Speaker:And if I do take a meeting, it's not till the afternoon.
Speaker:And that was a big mindset for me.
Speaker:Cause I'm a morning person.
Speaker:So I'm going to get everything done in the morning.
Speaker:I want to check all those boxes and move right on.
Speaker:Right.
Speaker:But I wasn't getting any work done.
Speaker:And so I had to really take control over my schedule and be like, okay, meetings.
Speaker:Like I had three meetings, three hour long meetings today already.
Speaker:And I'm like, okay, let me like push those all on one day.
Speaker:And if we can't get it on that day, that's fine.
Speaker:We're going to go out next week or the week after.
Speaker:I'm not going to flex my schedule.
Speaker:I think the more that we protect our time, it allows us to not only get the important
Speaker:work done, not take care of the fires, but get the important work done and also stick
Speaker:to the other things that are important to us, you know, running this business is, is
Speaker:obviously very important, but our family and us and like having the date, having
Speaker:the dates, having the date night, having the time to go to the gym, having the time
Speaker:to spend with the kids, like, Those are important, but we have to take control
Speaker:of our schedule to be able to do that.
Speaker:And there's times where my schedule is out of control and summer vacation.
Speaker:And then times when, you know, it comes back in line and I can, I can,
Speaker:um, just be more protective of it.
Speaker:proactive versus reactive and trying to be as proactive as possible when you can.
Speaker:But there's times, like you were saying, when, you know, when something
Speaker:happens, you have to react, you have to, you have to respond at least.
Speaker:But Cool.
Speaker:Was there any particular tool, going back to how you figured out your
Speaker:strengths, uh, was there any assessment or tool or process you went through
Speaker:to, to help identify your individual strengths or did you just kind of
Speaker:figure it out from buttin' heads?
Speaker:There wasn't a specific tool.
Speaker:No.
Speaker:There was no tool.
Speaker:There was no tool.
Speaker:I think it was a lot of conversations.
Speaker:A lot of, um, A lot of fighting.
Speaker:And like, and like ego, like setting the ego aside.
Speaker:Yeah.
Speaker:Like.
Speaker:You know, I love systems and processes, like I said, and I hear stuff
Speaker:that's going on in the field, but I'm not in the field experience it.
Speaker:And so I hear this and I'm like, let me come in and fix
Speaker:it with a process and a system.
Speaker:And that's not my lane because I'm not living that.
Speaker:And I don't understand, I don't understand the gray of what's going on in there.
Speaker:And so, wow, I think that's the solution.
Speaker:I really don't have the experience to prove it's the solution.
Speaker:And so I had to kind of like step back and be like, well, wait a minute.
Speaker:Like he knows this best now that I'm coming out there
Speaker:and we're building a team.
Speaker:Well, now it's a little bit like we have the ability to create kind of the
Speaker:Brien Contracting process in how we work with clients, start a project and
Speaker:a project punch list, like all these different things that now we can give
Speaker:tools to our team to be like, Hey, make sure you hit every check mark on this.
Speaker:Otherwise we're going to miss something on a punch walk or something.
Speaker:So it's, it's through trial and error there.
Speaker:I don't know.
Speaker:I don't know that there's, I mean, you could do like a strength finder.
Speaker:You could do like the disc.
Speaker:You can, we know we're drivers.
Speaker:Uh, we, we know that like we could, but like, I think it's
Speaker:understanding that and letting the other person shine when they're good.
Speaker:And owning it when you screw up.
Speaker:Yep.
Speaker:Yeah, that's, I think it's been hard.
Speaker:I will say that I've had business partners before and from like a standpoint of roles
Speaker:within what you do and what areas that your expertise is and your strengths are.
Speaker:I said, I think it's, it was harder to figure that out with a spouse than it was
Speaker:with just someone who you partner with.
Speaker:Um, because I feel like when you, when you partner with someone in the business, you
Speaker:both feel like you're bringing different strengths already to the business.
Speaker:So when you form it, you're like, well, I'll do this and I can do
Speaker:this and we can put this together and partner up and go on it.
Speaker:And it's kind of where you guys start as opposed to when you're doing it from.
Speaker:We're, we're kind of operating and then you bring in your spouse and
Speaker:like Sheley came into construction and then I feel like it's a lot harder to
Speaker:work your way through, uh, who's good at what, who's going to handle what.
Speaker:And then you combine that also with.
Speaker:If you have an intertwined personal relationship outside of the business,
Speaker:it's one of the more challenging things I think I would say it would
Speaker:be when you're doing a partnership for sure is it's, it's tough, it's tough.
Speaker:You've got history
Speaker:of communication.
Speaker:that you've got to balance.
Speaker:So,
Speaker:Lots of history.
Speaker:What's a tip that you would offer to other small family businesses when
Speaker:they're trying to sort that out?
Speaker:I would say over communicate crystal clear on, uh, not only whatever
Speaker:topic or discussion or how you, like how something, I guess I want
Speaker:to say feels, but like almost like openness from one person's end.
Speaker:So like the communication, just using us as an example, the breakdown we've had
Speaker:is like what Sheley said, from what's going out on site on a daily basis.
Speaker:Where she's operating in the blind, she doesn't know what's happening out there
Speaker:and what's going on and it happened so quick for us that I come home or she finds
Speaker:something out and she wants to talk about topic A, but I'm, I'm already on topic Q,
Speaker:because we've solved that, something else
Speaker:come up.
Speaker:We moved on.
Speaker:We change order.
Speaker:We change the schedule.
Speaker:Now this is happening.
Speaker:And now we're here and all that blew by her.
Speaker:And so for me, it's like, are we to figure it out?
Speaker:We're moved on, but she really wants to understand what happened and what we're
Speaker:talking about and where we're going.
Speaker:And is it, is it bad?
Speaker:Is it good?
Speaker:Is the risk is what's not.
Speaker:And it's still like going back and rehashing that.
Speaker:So it's like, it's communication.
Speaker:It's just, it's so, it's so much just, and not like, I can, I can tend to be
Speaker:feel like, well, I've already done this, I've already talked about it and you
Speaker:don't know what's going on, so I'm not going to really address it with you.
Speaker:But like, that doesn't really take into account, like what, what she
Speaker:needs to know and what she has to make her decisions based on what she does.
Speaker:So, uh, it's just over communication and not trying, trying very, very hard
Speaker:not to think that take things personal.
Speaker:I think what you, what you said at the end is the most important is that
Speaker:like, it's just not take it personal.
Speaker:You know, like if I say, we could have done this better, or
Speaker:we could have done that better.
Speaker:It's not Chris Brien could have done it better.
Speaker:I'm like, what did we learn?
Speaker:How can we be better?
Speaker:And ultimately we are building this to fire ourselves.
Speaker:Like we want a legacy company, but we want to fire ourselves.
Speaker:We still will be at here, but we want to bring up such an
Speaker:incredible team and culture
Speaker:that they don't need us, you know what I mean?
Speaker:Like they don't need us.
Speaker:And, and that's what we, it's like raising our kids.
Speaker:It might be a bad analogy, we want them to be equipped to make great decisions
Speaker:and they're going to screw up, but like, that's okay, learn from it, move on.
Speaker:And so it's like, as we do that with the team, it's just like, not take
Speaker:anything personal and know, what was it for me is to remember we, we always
Speaker:have the same goal, like our same goal.
Speaker:It is the same.
Speaker:And some days I think my, my way is a better way.
Speaker:And if that's true, I'm going to stick to my guns in it.
Speaker:But some days he might say something.
Speaker:I'm like, damn, I never thought about that.
Speaker:Like, that's actually a really good point.
Speaker:We should do that.
Speaker:Like being open to hear both sides, like the, the, the good and the bad.
Speaker:And like, remembering like, no matter what it is, it's not personal.
Speaker:We're just trying to get towards our end goal.
Speaker:like, how do we do that?
Speaker:How do we learn from each other and make it so it's just easier.
Speaker:And it's, it's community.
Speaker:It's everything, everything in businesses, communication.
Speaker:Thank you.
Speaker:It's a touchdown.
Speaker:Yes, it
Speaker:yeah, yeah,
Speaker:We like to say that information flow precedes cash flow.
Speaker:It's a leading indicator.
Speaker:It's the root that's the flow of the blood in the business is the
Speaker:information, the communication.
Speaker:And everybody wants it the opposite way.
Speaker:They want the cash flow first, and then we'll talk to you.
Speaker:Well, they want to measure by the cash and it's really a secondary thing.
Speaker:The money is an after effect.
Speaker:absolutely.
Speaker:Yep.
Speaker:hundred percent.
Speaker:A
Speaker:I love the over communication.
Speaker:Um, I hadn't, we, we don't necessarily refer to it like that, but it, but
Speaker:it does appear like that when you're really doing it when you're thorough.
Speaker:You know, like, it's like, Chris, did I understand?
Speaker:Now, I heard you say this and.
Speaker:I want to make sure I got it right.
Speaker:So did you mean it this way or did you mean it that way, right?
Speaker:That asking clarifying questions when you can explain somebody
Speaker:else's position to them in a way that, yeah, wow, you really got it.
Speaker:I hadn't thought of it that way.
Speaker:Now you're communicating, right?
Speaker:And, and then, and then when it, when both people feel understood,
Speaker:then the person, it's almost impossible to take it personally.
Speaker:Right.
Speaker:Exactly.
Speaker:Exactly.
Speaker:A hundred percent.
Speaker:And
Speaker:And setting boundaries.
Speaker:That's something new that we've tried to be working on is like setting
Speaker:communication boundaries for things like, this is like a boundary for me.
Speaker:Don't cross it.
Speaker:Like, otherwise it's going to like, we, you know, not like from a negative
Speaker:standpoint, but just like when we're having conversations or we, we, things
Speaker:are getting heated or whatever, like that, it's just kind of like, okay,
Speaker:that's just let you know, that's kind of getting into personal territory.
Speaker:We, I know you didn't mean it that way, but let's, kind of rephrase
Speaker:it or Let's talk about something else or something like that.
Speaker:So that is where I'm looking.
Speaker:Yeah, no, and that's just something new, right.
Speaker:Is, you know, we're getting new experience, new
Speaker:perspective every single day.
Speaker:And so we're evolving as who we are, that it's like having those.
Speaker:Um, communication boundaries as far as like, okay, like when it's hitting
Speaker:a personal note and maybe I'm working through something personal or he's
Speaker:working through something, something personal and what I said triggered
Speaker:that and it's like, I need to respect that he's working through that and
Speaker:it's like, okay, let's rephrase.
Speaker:Or let's take a break or let's come back or whatever.
Speaker:And, um, I think that's just, I think that's a marriage too.
Speaker:Oh, yeah.
Speaker:Yeah.
Speaker:And, and, and how you describe that, I mean,
Speaker:Oh
Speaker:is like, I'm feeling this way rather than you made me feel, right?
Speaker:And, and, and it's totally different energy.
Speaker:And if it's, I'm feeling, and I need, I need to take a break
Speaker:from this subject for now, right?
Speaker:Yeah.
Speaker:Wow, okay, you know, I mean that that is that brings out the caring of the other
Speaker:person and that's you know Where your relationship then can really come in?
Speaker:In corporate they're gonna like so what what?
Speaker:right So what about what you're feeling we got jobs to do get over
Speaker:it and there's 12 people standing behind you ready for your position
Speaker:Oh Yeah, and we've worked a lot on on communication in as far as what what words
Speaker:mean Because what, what a word, I think, would mean one thing, Um, he would come
Speaker:along going, Where did you get that from?
Speaker:No, that's not, you know, no, it means this.
Speaker:So then we go to the dictionary and go, okay.
Speaker:This is, let's go the synonyms and let's go through it.
Speaker:And then we finally go, all right, we can agree on that one.
Speaker:Yeah.
Speaker:And that doesn't happen every day, but, it's a great illustration
Speaker:of how much we behave to the meanings of the words that we have.
Speaker:And, and, and just like we're speaking the same language, basically
Speaker:languages, we've agreed that this, this collection of sounds is a word
Speaker:and the word means this, right?
Speaker:But, but sometimes.
Speaker:Yeah.
Speaker:people have very different meanings for and it may be like you were
Speaker:saying something from something in the past You know, I say dog, right?
Speaker:And if you're thinking A German Shepherd that was snarling at you and I'm thinking
Speaker:a little Chihuahua, you know lifting its leg on the whatever very different mental
Speaker:pictures very different emotional reaction to that memory and And so the conversation
Speaker:can go sideways and you don't even, unless you ask, you don't know that you're
Speaker:using different definitions for the word.
Speaker:And West Coast is different from East Coast.
Speaker:Because we've lived in the West Coast, and we've lived the majority of our
Speaker:time here in the East Coast, but still the words don't sometimes translate.
Speaker:No.
Speaker:They're different.
Speaker:And so, it's, it's always fascinating.
Speaker:We love language.
Speaker:Yeah.
Speaker:And I think we're getting time.
Speaker:We are, yeah, getting close to time.
Speaker:Yeah, you need to go.
Speaker:You've got to go.
Speaker:This has been amazing.
Speaker:Thank you so much for spending this time with us.
Speaker:I want to make sure we put in the show notes how to reach you guys.
Speaker:So thank you again for spending this time with us and we will look
Speaker:forward to a future conversation.
Speaker:Absolutely.
Speaker:Thank you very much.
Speaker:Thanks for having us.
Speaker:Bye.