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Hi and welcome to another episode of Celebrating Small Family Businesses.

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Today we are celebrating Sheley and Chris Brien of Brien Contracting,

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and also Sheley has her own podcast.

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And action, ooh, I went blank, sorry.

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More Action.

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More action.

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That's it.

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More action.

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And that really was what I picked up from, you know, from listening to you

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is that you're very pragmatic about it.

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Like you want to get to the the meat and you want the, your guest, or you want to

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talk about stuff that's really actionable.

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And that was, uh, is that like a theme in your, in your business, in your life?

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And Let's go there first.

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It's a good pickup, John.

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Yeah, no, absolutely.

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You know, I think at the end of the day, um, sometimes the worst

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thing we can do is inaction.

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towards our goals, too many decisions to make, maybe failures that are

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holding you back because you can't trust yourself going forward.

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Fear of judgment of other people on you that keeps you frozen.

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And that's like the worst thing that you can do is just take no action.

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And so, you know, the show is all about just taking more action, whatever that is.

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removing the labels of good action or bad action.

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It's just moving forward.

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Whether it works out how you intended or not is irrelevant.

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You will always learn something that you can apply going forward.

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Yeah, that's kind of one of our themes is If it didn't work, what

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did work about what didn't work?

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yes, I love that.

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Because you've got to have that regrouping, so to speak.

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There's always a silver lining.

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There's always something that you needed to learn.

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Yep.

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true.

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So true.

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So tell us a little bit about how Brien Contracting got started.

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And where did you guys come together?

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Cause I think, you know, you originally maybe had separate careers.

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Yeah,

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Chris, what about it?

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Talk about it.

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it.

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, well, let's see, Brien Contracting was started in the 2017.

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Uh, that was following a number of years of myself being in the

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construction industry, mostly on like the civil, infrastructure

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highway and, um, back to 2011.

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Uh, before that I was in commercial real estate in most different forms.

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So it was just kind of recruited into construction, went from there,

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learn what I needed to learn.

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And then, um, you know, we, we had a small stint in having a concrete crushing

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company and that's a whole 'nother story, but, uh, we started the vertical

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construction in 2017, uh, right off the bat, jumping into doing restaurant work.

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um, we've been riding through ever since rode through the

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pandemic and we just continue to grow and continue to grow strong.

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And so it's been a, it's been a great ride.

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I love doing it.

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Love being in construction, all commercial.

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We we've done a few residential projects, but our wheelhouse is

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definitely commercial as we prefer to be.

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I can understand that.

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I would feel the same way about real estate.

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Much cleaner.

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No emotion.

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to the numbers Get to the bottom line

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Yep.

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So, did, it seems clear that your experience in commercial real estate would

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have informed a lot about, you know, when you're doing commercial construction.

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What your clients are expecting and kind of what their world is like.

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How about the civil construction?

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How did that inform what you're doing?

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Um, it's, um, it's a completely different animal than the vertical

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side of it, but I would say that there is a lot of it's a different level.

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I guess.

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How would I compare it to like vertical?

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It's more detail oriented, , more heavily on the engineering side than vertical.

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There's a lot of unforeseen stuff that you're dealing with when

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you're getting into the ground and you're going underground where

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you pretty much know what you're doing when you go and, you know,

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building anything from the ground up.

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So it's.

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You know, I don't want to say every job is different.

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I don't want to say it's all cookie cutter, but it's kind of like just a

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repeat process where the civil side of it is kind of different every time.

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I mean, you really don't know what you're getting into once

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you get through the ground.

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So, and there's, it's just different levels of scale too.

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So, but I think that helped us tremendously, um, from that experience,

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from going from working with municipalities and even federal work

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and airport work to transferring in like mainly the communication skills,

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the like time management skills, the reporting skills, the documentation

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skills are a different level.

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So that helps transfer over to the, uh, to the commercial side of it,

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where it's kind of not done that way.

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It's more wild westish I would call it maybe.

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Um, so we're able to keep that formal process of it into our,

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uh, our main construction side.

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That's really cool.

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Yeah, I was thinking that, especially when you mentioned, as soon as

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you said, uh, municipalities, I'm thinking, oh, yeah, paperwork, the

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project management and the, and the documentation and the communication.

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Um, It has to be next level in the, in the civil side, so that

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those systems would really fit.

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I mean, it

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It's day and night.

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I mean, yeah, it's the paperwork itself.

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You mentioned paperwork.

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I mean, just the bidding process alone.

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I mean, sometimes it's, it's literally a full time job, just a bit of project

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and that side of it, just with the amount of paperwork you have to do.

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aren't there consultants that that's their job?

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Is there kind of that middleman between

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yeah, I mean, there, there are, um, we've, we've ran into a few of them.

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It's mostly where we run into the consultants is on like the homeowners

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association sides, cause they'll come in and they'll represent a homeowners

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association and as a consultant.

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And so you'll work through them, but from the, you know, the bidding part

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of it, from that side of it, the municipalities, it's better to keep

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that stuff in house just because it's such a numbers game on winning it.

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It, it, you know, you keep that stuff in house.

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So,

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I see, I see.

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And so Sheley, what, um, you, you had a corporate career for

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20 plus years, I think I read.

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Mm hmm.

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Tell me.

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So I had nothing to do with construction at all.

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Um, but you know, it's just like going back to, you know, taking more action is.

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career was finance and then I went into pharmaceuticals.

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Uh, then I went into media and I decided to try to run a restaurant and own a

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restaurant at one point, because why not?

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And then, you know, all of that experience just built up to be able to like

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what Chris was just mentioning about.

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Um, you know, that that civil work and the details, you know, when it comes to

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having to do that type of work versus general contracting, you know, here

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in Arizona, he mentions the wild wild west and and we're talking commercial,

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which is more, um, organized, let's say

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versus residential

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is is truly.

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It's like Mad Max

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Yeah.

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you know, versus like commercial out here.

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But I think one of the reasons that we've been able to work with

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such large organizations and get repeat work is because of that, like

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formality of like my experience of incorporate in the organization.

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And I understand how these large corporations are working and the

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employees that we work with and what they are concerned with.

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Being employees in that organization and Chris's heavy background in organizing

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and being able to run these projects, high touch point communication, um, you know,

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follow through on paperwork, all of that.

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All of kind of the nitty gritty stuff where, you know, you even saw if,

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if you're watching this, you even saw his face like, Oh my gosh, the

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paperwork in civil was like crazy.

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But it was such great experience because it's separating us now from the wild west.

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Like we're setting a new standard on what is the expectation For commercial

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general contracting here in Arizona.

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Yeah.

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So,

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Nice.

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That's actually one thing that Sheley helped me really understand

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when she came in and, um, lent her experience to the construction company.

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It was working with corporate companies because I never was in the corporate game.

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I never worked for big corporations, so I don't really have the experience

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with the different levels of things and the different kind of pain points

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of your customers that you work with.

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And so her experience of being through that side of it, that game

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realizing like, what is, why is this one specific construction manager

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Really focused on this particular item?

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And to me, it's like, why are we doing this?

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And, you know, when I talked to Sheley about that, she's like, well, you got

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to remember there's different layers upon layers that he's answering to, and

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there's always some underlying issue on why they're focusing on that one

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thing from a corporate perspective.

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So she helps really shed some light on that with her experience

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in the corporate environment.

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That's awesome.

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Yeah, I mean, and that person might be, might be caught in a

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vice of politics beyond the job stuff and the, the risk management.

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Yep.

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Yep.

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A

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A hundred percent self-preservation

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in a lot of these large organizations, right?

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And I understand that.

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We, we both do.

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lot of CYA.

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This is so cool.

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I

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Another way to

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put it, Connie.

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I

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think that's the theme.

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Yeah.

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percent.

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So what, uh, I'm going to jump into the family side of it.

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So you, you brought a lot of skills from your various experiences.

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Now you're husband and wife working together in the business.

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How did you manage that from get go?

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And what have you, uh, what have you learned?

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I don't even know.

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I feel like I just blacked out on that.

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We just

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Well, you're still married, right?

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So that's a good thing.

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That's a good thing.

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We're still married.

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Yeah.

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great thing.

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Yeah.

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Um, I don't know how you want to answer that.

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I can answer it if you want me to.

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Um, it was, uh, it was a roller coaster, honestly.

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Um, we're

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hmm.

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very strong personalities.

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Um, and we both kind of, when it first started, we came in bulls and China shop

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and we just were like, do this, do this, let's go this, stay out of my lane.

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You stay in your lane.

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Like a lot of, there was a lot of.

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Like trying to figure it out.

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And in the beginning it was like a roller coaster.

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Where it would be like, great.

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And then we started understanding each other's strengths are

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also the opposite's weakness.

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So where I don't love to operate in gray, I love black and white.

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I'm learning how to operate in gray Like he operates in gray on a daily basis.

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So something like that, where I might get nervous, he's okay with like that

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level of risk or what's going on.

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So being able to lean on each other in those areas or understanding different

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communications, or I love opera.

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I love systems processes and operations.

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And so, wow.

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In the field, it's operating in a lot of gray.

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We don't have that, but as we bring on additional team, you know, that don't

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have the experience that Chris does to, to run some of these jobs, superintendents,

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project managers, engineers, to be able to do this, we have to have the

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systems to be able to like extract what's in his brain and put it out.

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So he sees the value in that, but he doesn't want to do it.

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I love to do that.

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So like, you know, kind of learning different areas where we can both thrive.

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And I, I think at the end of the day, and we've had to say this on multiple times

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is like, always have the same end goal.

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always do.

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We just have very different ways of getting there sometimes.

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And not one way is right.

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And not one way is wrong.

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They're just different and having tough conversations when sometimes we need,

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like, just need you to listen, not try it.

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And solve the problem, just listen so that we can, you know, figure

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it out and it's still going on.

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I mean, it's still going on, but you know, we just celebrated 19 years married.

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Um, so, yep.

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And, uh, it's a lot of, it's a lot of fun.

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It's hard.

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It's hard.

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It's work.

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Yes.

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But it's wonderful.

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I'd say two things on the family side that I'd like to highlight would be

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one that we definitely make time, um, right now it's a little difficult

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because of summer vacation with the kids, definitely make time to do like

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date nights, or we have like a standing day date on a Friday, usually around

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like, Usually at least for us in construction, a lot of times by the time

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Friday rolls around, everyone's cutting out by two o'clock in the afternoon.

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we usually do like a lunch date, uh, around noon or one and just the two of us,

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and we either, sometimes we talk business, sometimes we don't, we just, sometimes we

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just talk about the travel we want to do.

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And so like at the end of the week, that really helps kind of

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just like, you know, relax, you know, it's everything's so crazy.

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We can just reconnect, um, with the stuff that we want to do.

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And, uh, that I feel like strengthens.

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us.

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And then with the kids, it's keeping them involved in what we're doing.

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So they're at an age right now, they understand that really

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young, they're, they're 12 and 14.

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Um, so they understand when they see us working in the office and we're doing

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things and we definitely involve them.

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I try and get my daughter involved in doing estimating and, you know,

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doing measurements off plans.

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My son's at the age now where I actually take him to work a

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couple of times and I'll have

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Cool.

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know, do demolition or Drywall or paint.

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And he likes being around all the guys working.

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So keeping them involved in the process is like, then it becomes more of like this,

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this family kind of business that we hope it to be down the road as we grow this.

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So

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Oh, that's very smart.

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So, lots of things there.

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Sheley, you mentioned the male dilemma.

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That's that, am I trying to solve this?

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Or is this one of those times you need me to just listen?

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It took me a long time to learn that, didn't it?

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I was automatically trying to fix it.

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I'm still learning it.

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Like I think, but we both are.

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Yeah.

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know,

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You

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just have to"Listen!"

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yeah.

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True.

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Yeah, it's because it's like the emotions are running high and it's

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like, how do we make that stop?

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Surely it's got to be, you know, that we fix it, but no, it's not.

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So that's,

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Yeah.

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I think, you know, that could be expanded, of course, into a lot of other things,

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but that communication, figuring that out and being willing and able to

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say, Hey, I just need you to listen.

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You know, recognizing that.

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And not letting it escalate a different direction.

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Huge.

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Huge.

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Well, and it's, you know, when you think about, back in my corporate days, I

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talk about crucial conversations, right?

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You'd have to have a, a crucial conversation.

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It's like nothing was a problem.

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It was a challenge, like all these things, right?

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But it's different when it's your spouse,

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Mm hmm.

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there's emotions, there's history, there's love, there's, there's

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all of these things going on.

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And sometimes like.

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We speak too quick before processing exactly what is going on.

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And the more that we can communicate and have those times, like Chris

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was talking about the day dates, we also have a Tuesday business

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meeting, just the two of us.

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So it's like we've scheduled out these times and these are the times

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and they're set in the calendar.

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So when

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someone tries to schedule with us on those days

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or those times, it's like, no unavailable.

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Like we are unavailable because we already have something on the books for us.

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And, and I think, um, I think I either did a post on this or maybe even a podcast

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episode, just how to make sure that if you are working with your spouse, like

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your marriage is the most important part of the partnership over the business.

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I think that is like keeping that in mind that it, nothing like our

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family, our most important possessions don't like nothing is without us.

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And so that's like number one above all else.

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Even

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wise.

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Very wise.

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Yeah, because, I mean, ultimately, uh, uh, family, whether it's

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marriage or, or family relationship, The business can go away, right?

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But you're still there, you're still there and you're still family.

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And you, you know, you, you don't want to have to be repairing that.

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no way.

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No

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need that.

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You know, if something changes with the business for whatever, I

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mean, sometimes, you know, we were, we were in the citrus business.

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That's, that's a dying industry here in Florida.

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So we, we had to shut it down.

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And at 50 years old, I'm.

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Like, the thing I thought I was going to retire from, the family business, I had to

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start over and figure out, okay, now what?

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So, it can happen.

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Yeah, we're on plan F.

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But, you know, we've got Literally, we are on plan F.

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Oh yeah.

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Yeah.

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More practice.

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More practice.

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Right?

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It's all practice.

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It is all practice.

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Oh yeah.

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So I love what you said about the kids too, that you're, you're involving them,

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keeping them informed, you know, kind of letting them see behind the curtain.

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They know what's going on.

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They can understand, you know, when there's stress, what's causing it.

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They're not just like, you know, some families want to hide the business or

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hide their stresses from their kids.

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You know, that's kind of, I think, an old school thing.

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But.

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That didn't, that didn't usually work well, right, because then the kids

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don't know, they feel something's wrong, but they don't know what it is.

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Right.

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yeah.

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And they don't really know, like they see us, maybe me gone more or working in

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the office a lot, even on the weekends.

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Um, and think that we're maybe neglecting them.

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I don't, that's the last thing I want them to feel.

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So it's like we obviously carve out time to spend specifically with

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them, but like, I would like to bring them in here and show us what we're

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Mm hmm.

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you know, breaking this down here, Jax.

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Here's what my son's name is Jax.

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Here's what we're doing.

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Here's what we're working on.

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What do you think of this?

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And ask him questions and try.

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He, he sometimes glosses over and you can tell he's super bored and doesn't want

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anything to do with it, but it's just.

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Involving him in the process.

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It's like going out and playing catch in the backyard.

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It's just the time that we're spending together is what's important.

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And he's also getting more than what you think he's getting.

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Yeah.

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especially because our kids are much, much older now and, and the feedback that

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we're getting is, Oh, they heard much more than what we, what we, you know,

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more than what we wish they had learned.

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Like video recorders from two years old on.

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Yeah,

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They're like little elephants.

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Right.

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yeah.

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And I'm hearing it coming out of the one son who has his own children, the

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exact things that we were saying back.

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In the day and it's kind of like and I'm looking and he's going and he's

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just rolling his eyes going Yeah, that should not have come out of my mouth

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So have you found that have you caught yourself doing that have

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you like oh my god I just heard my parent come out of my mouth

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I maybe once or twice.

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I can't think of it, but I do, there's kind of a couple of things I think I

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Wait till you get to the real teenage years.

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It may happen.

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It may happen.

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I don't I can't predict the future but Don't be surprised if one day

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something comes out of your mouth.

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You think It sounds like an echo from your past.

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Oh gosh, I'm sure.

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I am sure.

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So Sheley, how did you get into the health aspect of this?

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Um, well, I have a really unique story just with health in general.

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Um, it is, uh, just personally when I was in the financial industry, I built

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a big, big book of business, and then I decided I don't want to do this anymore.

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And I moved over to pharmaceuticals.

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Well, at that time I was just working so hard, um, long

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hours, You know, stacked ranks.

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So I always wanted to be first, like doing all of these extra things that I

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just let my, I neglected my health and unfortunately my body had gotten so weak

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that I wa uh, went blind in my left eye

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Wow.

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essentially a virus, um, that I, we all have, right?

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That of, or I would say 40 and above, um, because now they have

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a vaccine for it as chickenpox.

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Well, as an adult it can come back as shingles.

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It's the same virus.

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It just comes back out and it came out of my optic nerve.

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And

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Wow.

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Mm-Hmm.

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just weak and couldn't.

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We all, if we, if you had chicken pox, you have the virus, you have the virus

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for the rest of your life, your body does a good job of keeping it dormant.

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It arises out of stress or when you're not taking care of yourself.

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And so it came out of my optic nerve and, um, left me blind.

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And so when that happened, it just kind of started a cascade of, of things of like,

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okay, I got to think a little bit bigger.

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I got to take care, better care of myself.

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And, you know, then I went into the pharmaceutical industry and I learned a

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whole bunch, um, just about the medical industry and whole being a patient myself

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with kind of a unique background and.

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Various other things, you know, um, something obviously we teach our kids

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and we do for us in the business too, is just being an advocate for yourself.

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And so, you know, that comes to your health too, not just even being

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an advocate for your business and, and showing how great you are for

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your business and advocate for your team, but it's even for yourself.

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And so.

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Um, you know, it, I think a lot of it can be handled just with some education

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and understanding proper nutrition as well as the importance of exercise and

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just expanding our minds, you know, um, like reading and podcasting, listening,

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listening to, I'm a podcast host, but also listening to very specific podcasts.

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I, I always protect what I listened to.

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Just as much as I protect what I ingest in my food is, I think it's

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one of the secret weapons that we can use as business owners.

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Is the better we take care of ourselves, the better we can

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perform every day in our business.

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Um, the

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Mm-Hmm.

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we can be, the better, you know, team that we can be when we take care of ourselves,

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like we, and you know, we used to lift heavy and we've done fitness competition.

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We used to do all this, but now we're like older and we've done it for a

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long time and we're like, Oh my gosh.

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This hurts now.

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And I don't want to go that hard anymore.

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And like, Oh man, we're doing yoga.

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Like what, like, but it's evolving with what we need.

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Right.

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Like.

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while in the past, like lifting heavy was kind of a release too,

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because just stress and everything.

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Now it's

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Mm-Hmm.

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exhausting.

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So we need a different something like, what is that going to be?

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Um, you know, my daughter and I ride horses, like that's a way for me to kind

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of go take care of myself too, you know, um, planning vacations, like all of

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these things are around health and it's not just like physically how you feel.

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It's.

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you know, or the physical appearance of how you look, that's actually

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probably last on the totem pole.

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It's everything else, you know, that's inside.

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um, health is just something that, you know, I've just like we bring

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our kids along and learning, um, the business and plans and all of that.

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I teach them what carbs and fats and proteins are and, You know, my son is a

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gymnast, like how important it is with him building muscle to eat proper stuff, you

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know, how they, you know, what is, what is a good snack that's nutritious versus not.

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And of course they eat ice cream and chicken nuggets and mac and cheese.

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Of course they do.

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It's not about restriction.

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It's just about understanding.

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Yeah.

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Mm-Hmm.

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just it.

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Like they know when they're tired, it's like, okay, we're going to bed.

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Like your body just needs to recharge, you know?

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Listen to your body.

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Yeah.

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Huge.

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I, I did a bunch of research into different diseases at one

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point you know, what causes this?

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And there were two themes that I found.

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One theme was that all the major diseases that I found, somewhere in the discussion

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said, scientists or doctors really don't know what causes this, blah, blah, blah.

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And, we think, and there's this associated, blah, blah, but, but it

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was, there was always that theme.

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And then the other theme was Lifestyle factors.

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There's four lifestyle factors, right?

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Rest, movement, nutrition, and I said rest, you know, sleep,

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and then also managing stress.

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Those four things, they universally said those four things have more

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impact on your prevention and your health than any medicine, anything, any

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medical treatment that anybody can do.

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And they're all in your control as a patient.

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Yep.

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Exactly.

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Who knew?

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It's

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The basics.

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right?

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Like, it's just, it's just knowledge, you know, if you're going to look at a

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PNL and if you're going to look at like.

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You're marketing, you know, launch or whatever, and, and how that performed,

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it's just data to tell you what's going on so that you can make changes.

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Our body just needs that same, same information too, that, you know, once we

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understand it, we can make adjustments, you know, like some days, like, Even

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on vacation, we'll be working, right?

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Small business is what we do, um, is that we'll be working.

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But then some days I'm like, you know what?

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I just need to, I need to be done.

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Uh huh.

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to be done for the day and that's fine.

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Then we come back and even stronger than that.

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So I think that there's so much behind it, but, um, what you said, those, those

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four points are incredibly important.

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Incredibly.

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I mean, when you see construction.

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Guys out on the site.

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I don't know anyone else that looks like him.

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Uh huh.

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one, you know, and it's like they worked and ate nutrition or like fast food,

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like a hundred percent of the time.

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And, and I get it sometimes when we are busy and it's hard to have choices.

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Um, but it's a choice not to take action and plan ahead and like

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plan your lunch and, you know, have nutritious options available at your

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fingertips rather than the bag of chips.

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Like these are all just choices, but it comes from education.

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And I love that you did the research on that.

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I'm sure, Dr.

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Google was scary enough when you started down that path.

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Um, but I think it's, it's just the more knowledge you can get, then you can

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make educated decisions for yourself.

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In our work with, um, with small family businesses, one of the things

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we do is ask about self care, you know, what do you do for self care and

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talk about that because , I consider it an essential business function.

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It is a management function.

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If, if you, especially as a business owner, it If you drop out, I mean,

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can the business run without you?

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Like, like Chris, if you took a month off, would it just keep

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right going without you there?

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Yeah.

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So, so that's, you know, I, I've tried to put that in front of the,

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the client and say, okay, what, what happens if you fall out?

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Right.

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So if it's not like, oh, well, we're fine, then let's talk about

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self care and what are you doing?

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And make that a priority because that's every bit as important as cashflow.

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Well, and the thing is, is that so many people, um, and I get it,

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uh, business owners, leaders and organizations are so driven and focused

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on their end goal that it's like, Oh, I'll take care of myself when.

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I'll do that when.

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I got to do this and then I'll do that.

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Like it's always like something else is the priority over it.

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And as soon as, you know, um, you make that shift and actually go, no, I'm the

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priority and then everything else will be better because I am the priority.

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It changes the game.

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Like it truly changes the game.

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And there's periods of time where we've been able to be even more

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focused on our health and wellness.

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And then times that, you know what, the balance was off and that's okay.

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And we had to focus more on the business and there were more things going on.

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It didn't mean that it stopped a hundred percent, but it was definitely.

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I think the word balance is a joke anyway, but it was definitely way off kilter.

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And so, you know, the thing is, is that it's never been gone with us being

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priorities or taking care of our health.

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Like I'm, I'm a huge advocate.

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You know, we've got two athlete kids.

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We're, I would consider it athletes, like things that we do.

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It like, it's very important.

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Like I have all the dinners planned for the week.

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We have very nutritious food all the time.

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Cause I'm like.

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At very least we will be fed well in the sense of like it will give us the proper

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fuel and energy to be able to do the things that we all do as a family, which

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is, is a lot like we pull long, long days.

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And so I think that, um, it's important that you bring that up because it isn't

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talked about a lot, you know, amongst, um, small business owners or entrepreneurs.

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Yeah, because there's always something that's, you know, pulling you away

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if you don't make time for it.

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If you don't put it on that calendar.

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If you don't,

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You'll just go right by your time to go to the gym and keep working.

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and if you have to go at five o'clock in the morning, you're there with

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all the doctors who are just getting

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Yeah.

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go in.

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So it's, it's fine.

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yeah.

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there's a theme you, you're probably both familiar with.

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It was called the tyranny of the urgent, right?

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The there's, there's urgent and there's important and the urgent stuff is

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that stuff that always feels like, Oh, I have to take care of this first.

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And there's a never ending supply of that stuff.

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It just never, it's never over.

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The, the inbox is always full and, and it, of course depends on what you assign

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as urgent, but, um, yeah, you've gotta, you, you've, you've gotta shift that

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and figure out, okay, what's important, and we're gonna do that first or make

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that, and, and BI love what you said about balance, Sheley, that, um, you

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know, because it's, it's, it's like this, it is like the rollercoaster

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you talked about in the beginning.

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It really never stops.

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Right.

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You, you've got times, you said there's times Chris, when you guys are spending

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less time with the kids, you don't want 'em to feel like you're neglecting them.

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But you bring them in and you show them, Oh, we got all this

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going on, and it's temporary.

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Right.

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Right.

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Yeah.

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It's definitely phases for sure.

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There's times when you're really busy and you got to focus and there's

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times when it's less busy and you can, you know, do it, you know,

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take advantage of other things.

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So absolutely.

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Well, an emergency on your part does not constitute an emergency on mine.

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That's our favorite saying.

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There was a, service department at some business that we, and they said,

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Lack of planning on your part does not constitute an emergency on my part.

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Which was a

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huh.

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take on it.

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That's true.

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So very true.

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Very

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And especially in a small family business, because you're constantly being bombarded

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with the phone, the emails, the, you know, somebody walking in, whatever it

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is, and trying to just carve out that even two minutes to take a breath.

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As we well know, sometimes it's difficult.

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Oh yeah.

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And especially

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I think a of it

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industry.

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Sure.

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I have more, I have more control over my schedule than Chris does.

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You know, he has more forward facing with the clients in the field and the

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clients either being our subcontractors that we're working with, um, Our team

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and or our client or the property manager, like so many people.

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Um, but for me to what I have found, and I know that you do do this to a point.

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I just have more ability to do it is like today is Tuesday.

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Tuesday is my meeting day.

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I literally stack up all my meetings because I can't, if I have

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too many meetings throughout my week, I can't get any work done.

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And so I will just block out certain days.

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And I'm like, these are the days that I have meetings every other day.

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It's mine.

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And if I do take a meeting, it's not till the afternoon.

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And that was a big mindset for me.

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Cause I'm a morning person.

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So I'm going to get everything done in the morning.

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I want to check all those boxes and move right on.

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Right.

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But I wasn't getting any work done.

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And so I had to really take control over my schedule and be like, okay, meetings.

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Like I had three meetings, three hour long meetings today already.

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And I'm like, okay, let me like push those all on one day.

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And if we can't get it on that day, that's fine.

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We're going to go out next week or the week after.

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I'm not going to flex my schedule.

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I think the more that we protect our time, it allows us to not only get the important

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work done, not take care of the fires, but get the important work done and also stick

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to the other things that are important to us, you know, running this business is, is

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obviously very important, but our family and us and like having the date, having

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the dates, having the date night, having the time to go to the gym, having the time

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to spend with the kids, like, Those are important, but we have to take control

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of our schedule to be able to do that.

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And there's times where my schedule is out of control and summer vacation.

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And then times when, you know, it comes back in line and I can, I can,

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um, just be more protective of it.

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proactive versus reactive and trying to be as proactive as possible when you can.

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But there's times, like you were saying, when, you know, when something

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happens, you have to react, you have to, you have to respond at least.

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But Cool.

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Was there any particular tool, going back to how you figured out your

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strengths, uh, was there any assessment or tool or process you went through

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to, to help identify your individual strengths or did you just kind of

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figure it out from buttin' heads?

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There wasn't a specific tool.

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No.

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There was no tool.

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There was no tool.

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I think it was a lot of conversations.

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A lot of, um, A lot of fighting.

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And like, and like ego, like setting the ego aside.

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Yeah.

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Like.

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You know, I love systems and processes, like I said, and I hear stuff

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that's going on in the field, but I'm not in the field experience it.

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And so I hear this and I'm like, let me come in and fix

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it with a process and a system.

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And that's not my lane because I'm not living that.

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And I don't understand, I don't understand the gray of what's going on in there.

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And so, wow, I think that's the solution.

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I really don't have the experience to prove it's the solution.

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And so I had to kind of like step back and be like, well, wait a minute.

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Like he knows this best now that I'm coming out there

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and we're building a team.

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Well, now it's a little bit like we have the ability to create kind of the

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Brien Contracting process in how we work with clients, start a project and

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a project punch list, like all these different things that now we can give

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tools to our team to be like, Hey, make sure you hit every check mark on this.

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Otherwise we're going to miss something on a punch walk or something.

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So it's, it's through trial and error there.

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I don't know.

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I don't know that there's, I mean, you could do like a strength finder.

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You could do like the disc.

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You can, we know we're drivers.

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Uh, we, we know that like we could, but like, I think it's

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understanding that and letting the other person shine when they're good.

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And owning it when you screw up.

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Yep.

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Yeah, that's, I think it's been hard.

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I will say that I've had business partners before and from like a standpoint of roles

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within what you do and what areas that your expertise is and your strengths are.

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I said, I think it's, it was harder to figure that out with a spouse than it was

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with just someone who you partner with.

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Um, because I feel like when you, when you partner with someone in the business, you

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both feel like you're bringing different strengths already to the business.

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So when you form it, you're like, well, I'll do this and I can do

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this and we can put this together and partner up and go on it.

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And it's kind of where you guys start as opposed to when you're doing it from.

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We're, we're kind of operating and then you bring in your spouse and

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like Sheley came into construction and then I feel like it's a lot harder to

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work your way through, uh, who's good at what, who's going to handle what.

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And then you combine that also with.

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If you have an intertwined personal relationship outside of the business,

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it's one of the more challenging things I think I would say it would

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be when you're doing a partnership for sure is it's, it's tough, it's tough.

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You've got history

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of communication.

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that you've got to balance.

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So,

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Lots of history.

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What's a tip that you would offer to other small family businesses when

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they're trying to sort that out?

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I would say over communicate crystal clear on, uh, not only whatever

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topic or discussion or how you, like how something, I guess I want

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to say feels, but like almost like openness from one person's end.

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So like the communication, just using us as an example, the breakdown we've had

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is like what Sheley said, from what's going out on site on a daily basis.

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Where she's operating in the blind, she doesn't know what's happening out there

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and what's going on and it happened so quick for us that I come home or she finds

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something out and she wants to talk about topic A, but I'm, I'm already on topic Q,

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because we've solved that, something else

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come up.

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We moved on.

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We change order.

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We change the schedule.

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Now this is happening.

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And now we're here and all that blew by her.

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And so for me, it's like, are we to figure it out?

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We're moved on, but she really wants to understand what happened and what we're

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talking about and where we're going.

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And is it, is it bad?

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Is it good?

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Is the risk is what's not.

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And it's still like going back and rehashing that.

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So it's like, it's communication.

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It's just, it's so, it's so much just, and not like, I can, I can tend to be

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feel like, well, I've already done this, I've already talked about it and you

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don't know what's going on, so I'm not going to really address it with you.

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But like, that doesn't really take into account, like what, what she

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needs to know and what she has to make her decisions based on what she does.

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So, uh, it's just over communication and not trying, trying very, very hard

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not to think that take things personal.

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I think what you, what you said at the end is the most important is that

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like, it's just not take it personal.

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You know, like if I say, we could have done this better, or

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we could have done that better.

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It's not Chris Brien could have done it better.

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I'm like, what did we learn?

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How can we be better?

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And ultimately we are building this to fire ourselves.

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Like we want a legacy company, but we want to fire ourselves.

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We still will be at here, but we want to bring up such an

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incredible team and culture

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that they don't need us, you know what I mean?

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Like they don't need us.

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And, and that's what we, it's like raising our kids.

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It might be a bad analogy, we want them to be equipped to make great decisions

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and they're going to screw up, but like, that's okay, learn from it, move on.

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And so it's like, as we do that with the team, it's just like, not take

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anything personal and know, what was it for me is to remember we, we always

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have the same goal, like our same goal.

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It is the same.

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And some days I think my, my way is a better way.

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And if that's true, I'm going to stick to my guns in it.

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But some days he might say something.

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I'm like, damn, I never thought about that.

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Like, that's actually a really good point.

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We should do that.

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Like being open to hear both sides, like the, the, the good and the bad.

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And like, remembering like, no matter what it is, it's not personal.

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We're just trying to get towards our end goal.

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like, how do we do that?

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How do we learn from each other and make it so it's just easier.

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And it's, it's community.

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It's everything, everything in businesses, communication.

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Thank you.

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It's a touchdown.

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Yes, it

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yeah, yeah,

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We like to say that information flow precedes cash flow.

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It's a leading indicator.

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It's the root that's the flow of the blood in the business is the

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information, the communication.

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And everybody wants it the opposite way.

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They want the cash flow first, and then we'll talk to you.

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Well, they want to measure by the cash and it's really a secondary thing.

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The money is an after effect.

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absolutely.

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Yep.

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hundred percent.

Speaker:

A

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I love the over communication.

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Um, I hadn't, we, we don't necessarily refer to it like that, but it, but

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it does appear like that when you're really doing it when you're thorough.

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You know, like, it's like, Chris, did I understand?

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Now, I heard you say this and.

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I want to make sure I got it right.

Speaker:

So did you mean it this way or did you mean it that way, right?

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That asking clarifying questions when you can explain somebody

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else's position to them in a way that, yeah, wow, you really got it.

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I hadn't thought of it that way.

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Now you're communicating, right?

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And, and then, and then when it, when both people feel understood,

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then the person, it's almost impossible to take it personally.

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Right.

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Exactly.

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Exactly.

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A hundred percent.

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And

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And setting boundaries.

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That's something new that we've tried to be working on is like setting

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communication boundaries for things like, this is like a boundary for me.

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Don't cross it.

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Like, otherwise it's going to like, we, you know, not like from a negative

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standpoint, but just like when we're having conversations or we, we, things

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are getting heated or whatever, like that, it's just kind of like, okay,

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that's just let you know, that's kind of getting into personal territory.

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We, I know you didn't mean it that way, but let's, kind of rephrase

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it or Let's talk about something else or something like that.

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So that is where I'm looking.

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Yeah, no, and that's just something new, right.

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Is, you know, we're getting new experience, new

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perspective every single day.

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And so we're evolving as who we are, that it's like having those.

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Um, communication boundaries as far as like, okay, like when it's hitting

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a personal note and maybe I'm working through something personal or he's

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working through something, something personal and what I said triggered

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that and it's like, I need to respect that he's working through that and

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it's like, okay, let's rephrase.

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Or let's take a break or let's come back or whatever.

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And, um, I think that's just, I think that's a marriage too.

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Oh, yeah.

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Yeah.

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And, and, and how you describe that, I mean,

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Oh

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is like, I'm feeling this way rather than you made me feel, right?

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And, and, and it's totally different energy.

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And if it's, I'm feeling, and I need, I need to take a break

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from this subject for now, right?

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Yeah.

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Wow, okay, you know, I mean that that is that brings out the caring of the other

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person and that's you know Where your relationship then can really come in?

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In corporate they're gonna like so what what?

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right So what about what you're feeling we got jobs to do get over

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it and there's 12 people standing behind you ready for your position

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Oh Yeah, and we've worked a lot on on communication in as far as what what words

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mean Because what, what a word, I think, would mean one thing, Um, he would come

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along going, Where did you get that from?

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No, that's not, you know, no, it means this.

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So then we go to the dictionary and go, okay.

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This is, let's go the synonyms and let's go through it.

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And then we finally go, all right, we can agree on that one.

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Yeah.

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And that doesn't happen every day, but, it's a great illustration

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of how much we behave to the meanings of the words that we have.

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And, and, and just like we're speaking the same language, basically

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languages, we've agreed that this, this collection of sounds is a word

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and the word means this, right?

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But, but sometimes.

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Yeah.

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people have very different meanings for and it may be like you were

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saying something from something in the past You know, I say dog, right?

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And if you're thinking A German Shepherd that was snarling at you and I'm thinking

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a little Chihuahua, you know lifting its leg on the whatever very different mental

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pictures very different emotional reaction to that memory and And so the conversation

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can go sideways and you don't even, unless you ask, you don't know that you're

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using different definitions for the word.

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And West Coast is different from East Coast.

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Because we've lived in the West Coast, and we've lived the majority of our

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time here in the East Coast, but still the words don't sometimes translate.

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No.

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They're different.

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And so, it's, it's always fascinating.

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We love language.

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Yeah.

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And I think we're getting time.

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We are, yeah, getting close to time.

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Yeah, you need to go.

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You've got to go.

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This has been amazing.

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Thank you so much for spending this time with us.

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I want to make sure we put in the show notes how to reach you guys.

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So thank you again for spending this time with us and we will look

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forward to a future conversation.

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Absolutely.

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Thank you very much.

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Thanks for having us.

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Bye.