Edmonton, Canada has the nation's first hydrogen powered
Paul Comfort:buses in regular transit service, plus the largest electric bus garage
Paul Comfort:housing 50 battery electric buses.
Paul Comfort:On today's episode of the Transit Unplugged podcast, we visit the city of
Paul Comfort:Edmonton, where I sit down with Deputy City Manager Eddie Robar, a former
Paul Comfort:guest on our show, on board one of his two hydrogen powered buses, and we
Paul Comfort:talk about the transition to alternate fuels, and their constant hunt for
Paul Comfort:renewable energy for innovation in this cold, northernmost city of the Western
Paul Comfort:Hemisphere with over a million people.
Paul Comfort:Then come with me as I visit Carrie Hotten-MacDonald, who succeeded Eddie
Paul Comfort:as GM of the Edmonton Transit Service, as we tour through their huge Kathleen
Paul Comfort:Andrews Bus Garage, which is named for their first female bus driver.
Paul Comfort:Inside, they house hundreds of buses, including 50 of their
Paul Comfort:battery electric charged ones, and she describes how it all works.
Paul Comfort:for the vehicles and their drivers.
Paul Comfort:We also discussed their oldest in the nation light rail vehicles
Paul Comfort:and their newest LRT route that opened the week before we arrived.
Paul Comfort:I actually rode that route to the Edmonton Oilers game and you can
Paul Comfort:see it in all the hijinks and fun we had on the ride on our Transit
Paul Comfort:Unplugged TV show on YouTube this week.
Paul Comfort:Plus, you can see the bus Eddie and I talked on, and the whole garage, as Kerry
Paul Comfort:walks us through on this audio podcast.
Paul Comfort:And, as always, we share the food and fun of the City of Edmonton.
Paul Comfort:Plus, highlights from the Canadian Urban Transit Association, or
Paul Comfort:CUTA Conference, that was being held there at the same time.
Paul Comfort:Check it out when you're done this podcast on our YouTube
Paul Comfort:channel, Transit Unplugged TV.
Paul Comfort:So Eddie, what does it mean for cities like Edmonton, which is known
Paul Comfort:for its oil, but now you're looking into all these other clean energy
Paul Comfort:sources like electric and hydrogen?
Eddie Robar:Yeah, I think the great thing about Alberta is, you
Eddie Robar:know, we are known for our oil, but really we're known for our energy.
Eddie Robar:So when you look at hydrogen, you look at the work we're doing on the
Eddie Robar:hydrogen space, it's really about the energy movement for Alberta.
Eddie Robar:Alberta is prime for the work we do, we're definitely well versed in
Eddie Robar:the energy sector, like we have the people here, the talent here, the
Eddie Robar:technical ability to do all this work.
Eddie Robar:So being innovative, being on the forefront of this work, makes it a
Eddie Robar:lot easier when you have all of this around you to be able to do that.
Eddie Robar:We've been in the hydrogen space for over 50 years, whether it's been
Eddie Robar:through different, different industries.
Eddie Robar:But now we're looking to say, to change that, that momentum for the province
Eddie Robar:of Alberta and really convert our province into that number one delivery
Eddie Robar:of of sustainable fuel for the world.
Eddie Robar:and obviously that comes with an energy background and how do we do that.
Eddie Robar:So, you know, being known for the energy that we do have and changing
Eddie Robar:ourselves to a more sustainable fuel is a great place to be.
Eddie Robar:For us, you know, that electrification journey for us started with our battery
Eddie Robar:electric buses and now we're pushing into the hydrogen space and that pivot.
Eddie Robar:But really, it's about how do you convert electric fleets?
Eddie Robar:And I think one big question we've had from a lot of the people that, that have
Eddie Robar:run transit systems is, what's your plan and how do you get to the point where
Eddie Robar:you're getting 100 percent electric fleet?
Eddie Robar:Well, how do you build that out?
Eddie Robar:And, and we do that through different ways.
Eddie Robar:One where we're using our electrification program was a start, a battery electric.
Eddie Robar:Now we're pivoting to hydrogen electric.
Eddie Robar:We're building a brand new transit garage that's going to help us do that.
Eddie Robar:We call that our swing garage.
Eddie Robar:So when we look at electrifying fleets, you need a place, infrastructure.
Eddie Robar:Places where you can do this work and build that out in your fleet.
Eddie Robar:So we're looking to build a new transit garage, which will
Eddie Robar:be built in this budget cycle.
Eddie Robar:We're starting to build it.
Eddie Robar:That garage itself is built for hydrogen electric buses and that
Eddie Robar:conversion, but also diesel.
Eddie Robar:So we're taking, we have five different garages right now.
Eddie Robar:We're going to be filling up that new garage with diesel buses and
Eddie Robar:then converting the fleet over and turning that fleet over.
Eddie Robar:Then we're going to build another garage after that, that's only electric.
Eddie Robar:Okay.
Eddie Robar:So we're able to kind of pick up those electric vehicles, shift them
Eddie Robar:over to a new garage, and then do the process all over again in that garage.
Eddie Robar:So we move all the buses, diesel buses, into the, uh, swing garage,
Eddie Robar:convert the fleet over, then move them to the new garage after that.
Paul Comfort:You also built, like, I think the biggest battery
Paul Comfort:electric garage in Canada or America.
Paul Comfort:What was that about?
Eddie Robar:Yeah, I think for us, we were, uh, like I said,
Eddie Robar:we're not afraid of innovation.
Eddie Robar:We're always talking about You know, how do we spark the industry move to
Eddie Robar:electrification at the time for us battery electric was kind of the way to go.
Eddie Robar:Uh, we wanted to test that in that theory of battery electric
Eddie Robar:in cold weather climates.
Eddie Robar:Uh, we want to do that in a real tangible way.
Eddie Robar:We have a thousand bus fleet.
Eddie Robar:We have 60 of those buses that are electrified right now
Eddie Robar:and battery electric buses.
Eddie Robar:We were able to really test whether or not that will be good for our
Eddie Robar:climate, making sure that we get the range that we need out of the
Eddie Robar:vehicles for a bus is a bus is a bus.
Eddie Robar:Uh, we didn't know we didn't want to do on street charging.
Eddie Robar:We wanted to have in depot charging, which you'll see in our, our transit garage here
Eddie Robar:in Kathleen Andrews, which is a fantastic garage, uh, but shows you that showcase
Eddie Robar:of in depot charging, what that means.
Eddie Robar:but for us, it's about range.
Eddie Robar:Everything is about range.
Eddie Robar:So are we going to get the range that we need?
Eddie Robar:In the cold weather, uh, I always tell people I don't care what a bus can do
Eddie Robar:in the summer, I only care what it can do in minus 20 or minus 30 degrees.
Eddie Robar:And we're learning that as we're kind of building that out, right?
Eddie Robar:So, that electrification program started there.
Eddie Robar:We learned a ton.
Eddie Robar:Uh, we shared a ton with the industry on, on what we've learned and where we're at.
Eddie Robar:And, you know, all of those things that people can avoid that we maybe
Eddie Robar:did not so right in the first, uh, the first foray when you're kind of those
Eddie Robar:ones on the forefront of innovation.
Eddie Robar:But, uh, and now we're on the forefront of innovation with the hydrogen sector too.
Eddie Robar:And we think.
Eddie Robar:This pivot for us is going to give us what we need to really manage
Eddie Robar:our program here in Edmonton.
Paul Comfort:So Eddie, we're sitting here on one of your, uh, hydrogen buses
Paul Comfort:at the Canadian Urban Transit Association conference on the showroom floor.
Paul Comfort:You have the first couple buses that are powered by hydrogen in
Paul Comfort:regular operation in transit.
Paul Comfort:So tell us about how all this works and what you're doing here in Edmonton.
Eddie Robar:Yeah, sure thing.
Eddie Robar:So this, this bus is powered by a hydrogen fuel cell, a Ballard hydrogen fuel cell.
Eddie Robar:It is really the conversion of our battery electric program.
Eddie Robar:We're going from battery electric and now we're pivoting to the hydrogen.
Eddie Robar:And we're doing that with our fuel cell electric bus.
Eddie Robar:This is a fully electrified bus.
Eddie Robar:Really, it's the first real 100 percent electric bus that we have
Eddie Robar:because the battery electrics we have actually have a diesel heater on board.
Eddie Robar:So this is the first fully electric bus for the city of Edmonton itself.
Eddie Robar:Uh, it has a hydrogen fuel cell from Ballard.
Eddie Robar:Uh, really, oxygen comes into the fuel cell itself.
Eddie Robar:We take hydrogen from the tanks above.
Eddie Robar:We have 36 kilogram tanks on the roof.
Eddie Robar:That hydrogen gets pushed into the fuel cell, we mix that with oxygen,
Eddie Robar:and the chemical reaction inside that fuel cell creates electricity, energy,
Eddie Robar:for us to propel the vehicle forward.
Eddie Robar:So, that byproduct of this fuel cell is heat and water.
Eddie Robar:So, uh, with the tailpipe, it just comes nice, clean water.
Eddie Robar:Seeing people drink it out of the tailpipe, believe it or not.
Eddie Robar:Uh, but also the heat from the fuel cell, we recover to heat the bus itself.
Eddie Robar:So unlike the battery electric buses, where you're looking at heating that bus
Eddie Robar:through a diesel heater, we're able to recover the heat off the fuel cell and
Eddie Robar:build that, uh, into the bus itself and really warm that vehicle from there.
Eddie Robar:So it gives us extra distance.
Eddie Robar:Big great thing about this bus and why we pivoted more
Eddie Robar:to this hydrogen electric bus.
Eddie Robar:Is because of range.
Eddie Robar:So when we look at range degradation in the wintertime, it gets pretty
Eddie Robar:cold here in the city of Edmonton, you can imagine, in the winter.
Eddie Robar:So in order for us to get the range that we require from our bus, we really
Eddie Robar:are looking for that bus to go about 400 kilometres or more in our service.
Eddie Robar:And this bus here, the range at minus 20, minus 25, has been
Eddie Robar:giving us about 450 kilometres of distance, which is fantastic.
Eddie Robar:And we don't see that range degradation that we're getting
Eddie Robar:out of the battery electric buses.
Eddie Robar:So we're pretty excited.
Eddie Robar:about the hydrogen program itself, what this first bus means for the city of
Eddie Robar:Edmonton, building the hydrogen economy here in Alberta, and being that number
Eddie Robar:one producer of hydrogen for the world.
Paul Comfort:Uh, you and I First met each other several years ago,
Paul Comfort:I think at another Canadian Urban Transit Conference, maybe in Calgary?
Paul Comfort:It was, yeah.
Paul Comfort:And we got to interview you then, and then you were what's called the branch
Paul Comfort:manager of the Edmonton Transit Service.
Paul Comfort:Tell us what that title means, and what's happened in your career since then.
Eddie Robar:Yeah, so the Branch Manager of Edmonton Transit is
Eddie Robar:really the director of all transit services in the city of Edmonton.
Eddie Robar:So I'd moved from Halifax where I had ran the transit service there.
Eddie Robar:Oh, where Dave is now.
Eddie Robar:Where Dave Reedy is now, yeah, and I moved over to the City of Edmonton
Eddie Robar:to run their transit service.
Eddie Robar:I did that for about five years.
Eddie Robar:Uh, I'm a long term, long time transit guy.
Eddie Robar:I've been in transit for, uh, 20, 20 years before moving out of that space and
Eddie Robar:into more of a fleet and facilities role.
Eddie Robar:So, I was looking to kind of grow the scope of my career, um, looking for an
Eddie Robar:ability for myself to move up, obviously.
Eddie Robar:And, uh, and kind of did took a little lateral move in the work that I did, but
Eddie Robar:obviously as the branch manager, really looking at transit service is kind of a
Eddie Robar:passion of mine, and it's always been a passion of mine, so, uh, when this job
Eddie Robar:came up as the deputy city manager of city operations for the city itself, that
Eddie Robar:includes ETS, waste services, parks and roads, and fleet and facilities, uh, our
Eddie Robar:fleet group works, uh, with the buses, uh, the transit buses, And then obviously
Eddie Robar:ETS runs the service, and the trains.
Eddie Robar:So, it was a no brainer for me to kind of jump back in that space and be able
Eddie Robar:to make sure that, you know, I still keep my hat in the ring on everything
Eddie Robar:transit, the strategy going forward, how do we build programs like these
Eddie Robar:electrification programs, and how we build out the city to be, you know, one of
Eddie Robar:the best transit systems in the country.
Eddie Robar:Yeah.
Paul Comfort:So talk to, um, A young person, maybe in their 20s or 30s, who
Paul Comfort:is in public transportation, listening to this program about possible career paths
Paul Comfort:and how you and I chose similar ones.
Paul Comfort:Transit into kind of a larger local government role.
Eddie Robar:Yeah, I think it's funny because, um, I
Eddie Robar:started as a transit scheduler.
Eddie Robar:So I came out of university, you know, my degree wasn't in the space of transit.
Eddie Robar:Fell into a transit role not long after I graduated.
Eddie Robar:Started as a scheduler.
Eddie Robar:Built myself up through that platform to running transit systems.
Eddie Robar:And then eventually into this, this more political, you know, role, but
Eddie Robar:an influencer role in terms of, what we're able to do and how we're able
Eddie Robar:to guide and, and kind of steer the direction strategy of transportation
Eddie Robar:systems, but of cities as well.
Eddie Robar:And I think the, the ideal thing for me and the move for me was
Eddie Robar:really about city building.
Eddie Robar:And when you look at city building, you know, great cities have great transit.
Eddie Robar:and that was always in the back of my mind is, you know, how do you become.
Eddie Robar:Bigger part of that, that city building conversation versus just
Eddie Robar:the operation of a transit system.
Eddie Robar:And, and how do you use that transit system to influence
Eddie Robar:the way we shape cities?
Paul Comfort:Yeah, I interviewed Marco for the podcast yesterday.
Paul Comfort:Marco D'Angelo, uh, who is the executive director of CUTA and he talked about
Paul Comfort:the study they just had out on housing and, uh, and housing improvements
Paul Comfort:and we talked through all the details of the study's recommendations.
Paul Comfort:It really is a much bigger picture, for public transportation.
Paul Comfort:We're not, like, in a silo by ourselves.
Paul Comfort:We're serving larger aims, right?
Eddie Robar:Yeah, absolutely.
Eddie Robar:I think, you know, as far as, you know, integrating what it means to,
Eddie Robar:to what a transit system can provide.
Eddie Robar:For a city, you know, it's multifaceted, you know, it's not just, you know, buses
Eddie Robar:running up and down the street or trains running up and down the street and
Eddie Robar:moving people to a job every single day.
Eddie Robar:It really is something that influences life, that can, can
Eddie Robar:help ease people's lives and can make things easier for folks.
Eddie Robar:And I think, as we build the housing situation out, you know, getting more
Eddie Robar:affordable housing, but having that, that burden of transportation off
Eddie Robar:your mind as you're looking for places to live, um, is, is a huge benefit.
Eddie Robar:And having a transit system that supports that and builds that out and offers a
Eddie Robar:much more economical option for people to, to co-locate or to be in places of the
Eddie Robar:city where they thought they might not be able to be, and, and live and have their
Eddie Robar:kids grow up and, and be a part of that network just based on a transit system,
Eddie Robar:uh, is a pretty awesome opportunity when you look at reshaping cities.
Paul Comfort:Thank you.
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Paul Comfort:What a great interview with Eddie Robar.
Paul Comfort:Now let's head over to the Kathleen Andrews garage where we take
Paul Comfort:a tour walking through it with the GM Carrie Hotten-MacDonald
Paul Comfort:Carrie thanks for having us in this is an amazing garage.
Paul Comfort:Tell us about it.
Paul Comfort:Carrie Hotton-MacDonald: Oh, we're so excited that you're here So this is
Paul Comfort:our Kathleen Andrews Transit Garage.
Paul Comfort:It's our newest bus garage that we have with an ETS service.
Paul Comfort:Kathleen Andrews is an inspiration.
Paul Comfort:She's our first woman transit operator.
Paul Comfort:She joined us in the 1970s.
Paul Comfort:It was a very different time.
Paul Comfort:She had a very difficult start.
Paul Comfort:Uh, her daughter actually works for us now.
Paul Comfort:She's a training instructor, and we're just really excited that
Paul Comfort:the garage was named after her.
Paul Comfort:. So, in the garage, we actually have some memorabilia.
Paul Comfort:It's a little bit of an archive of some of our history, which is really cool.
Paul Comfort:So ETS has been around for about 115 years, um, and over those
Paul Comfort:years staff have contributed.
Paul Comfort:So we can see examples.
Paul Comfort:Uh, as you can see, we have pictures on the wall showing lots of history.
Paul Comfort:Uh, looking at, uh, news articles, pictures of the old fleet.
Paul Comfort:And you have Canada's first light rail system.
Paul Comfort:And it's newest light rail system, right?
Paul Comfort:Yeah, we rode that last night.
Paul Comfort:Carrie Hotton-MacDonald: Exactly.
Paul Comfort:We have the oldest LRT.
Paul Comfort:Uh, those cars are going to be replaced, uh, in a few years.
Paul Comfort:Thanks to some funding that we just got.
Paul Comfort:Oh, great.
Paul Comfort:And then we have the newest with the Valley Line Southeast.
Paul Comfort:Uh, which is more of a low floor, urban style LRT, helping people connect.
Paul Comfort:Uh, and we're just really excited to have both.
Paul Comfort:So within the garage for operators, when they come in for work, they actually get
Paul Comfort:to come to this beautiful dispatch, area.
Paul Comfort:And they sign in for their shift and then they're able to go out back, uh,
Paul Comfort:to get to their buses in the morning.
Paul Comfort:Uh, we have their running boards and everything ready for
Paul Comfort:them, right adjacent to you.
Paul Comfort:This this area and then at the end we also have their operator lounge and
Paul Comfort:the operator lounge is super cool.
Paul Comfort:Let's go Let's check it out.
Paul Comfort:Let's take a look.
Paul Comfort:Yeah,
Paul Comfort:Carrie Hotton-MacDonald: So our operators use this space.
Paul Comfort:So when they have a break, when they come off of the morning peak, or maybe at the
Paul Comfort:end of their shift, they can come in here, get a drink, they can heat up their food.
Paul Comfort:Play a little pool.
Paul Comfort:Play some pool.
Paul Comfort:You got a pool table in here.
Paul Comfort:Carrie Hotton-MacDonald: Yeah.
Paul Comfort:Exactly.
Paul Comfort:They get to hang out, chill out, enjoy this space, and we're just really pleased.
Paul Comfort:And I think going forward, making sure That we have sufficient space so people
Paul Comfort:can relax, decompress after their shift, get themselves ready to head out.
Paul Comfort:So, we're really pleased with this space.
Paul Comfort:That's great.
Paul Comfort:So we're walking in the garage right here.
Paul Comfort:You've got lots of buses around.
Paul Comfort:Uh, they are a beautiful blue color up top that says Edmonton Transit Service on it.
Paul Comfort:And then gray on the bottom half.
Paul Comfort:But do you separate them from The electric ones from the diesel ones
Paul Comfort:here in this indoor garage where you have all your vehicles parked?
Paul Comfort:Carrie Hotton-MacDonald: We do, because of the overhead charging infrastructure.
Paul Comfort:We have, as you can see, a whole corridor dedicated for our electric fleet.
Paul Comfort:Okay.
Paul Comfort:So you can see that the overhead charging, pantograph comes down,
Paul Comfort:makes contact with the bus.
Paul Comfort:so we have them all lined up together.
Paul Comfort:And how many buses in total in your entire
Paul Comfort:fleet here at Edmonton Transit?
Paul Comfort:Carrie Hotton-MacDonald: That's a great question.
Paul Comfort:So we have about 1, 100 conventional buses, uh, in the fleet, and then
Paul Comfort:we also have, uh, on the paratransit side, we have another set, uh,
Paul Comfort:of the smaller paratransit buses.
Paul Comfort:So this is where we have our charging infrastructure.
Paul Comfort:So again, in depot first in North America to take this approach.
Paul Comfort:And you can see the pantographs come down from the ceiling.
Paul Comfort:And they make contact with the bus.
Paul Comfort:And then they charge the bus's battery.
Paul Comfort:Which is really cool to see.
Paul Comfort:We can accommodate up to about 50 buses that are battery electric in this
Paul Comfort:facility with the charging infrastructure.
Paul Comfort:So I believe there's about 22 different units that we have
Paul Comfort:in this particular corridor.
Paul Comfort:That's great.
Paul Comfort:And so it takes about four hours and then you move some of them out and the
Paul Comfort:Carrie Hotton-MacDonald: other group comes in?
Paul Comfort:Exactly.
Paul Comfort:That's exactly what it provides.
Paul Comfort:So when they come in from service, they go through the bus wash and then
Paul Comfort:they're able to come and line up in the garage just like any other buses.
Paul Comfort:Yeah.
Paul Comfort:But the difference being they have this overhead.
Paul Comfort:pantograph, to charge the batteries.
Paul Comfort:And did you have to, like, specially wire this garage, I'm sure,
Paul Comfort:for the power that would be required?
Paul Comfort:Carrie Hotton-MacDonald: For sure.
Paul Comfort:What was really exciting is we were working on the garage, and then
Paul Comfort:we really kind of zeroed in on the opportunities for that in depot charging.
Paul Comfort:So things like we had to get different flooring because the buses are heavier.
Paul Comfort:So we had to look at making sure the design specs met the
Paul Comfort:requirements for these buses.
Paul Comfort:so it was really interesting to take that into consideration during the process
Paul Comfort:of planning and designing a garage.
Paul Comfort:That's good.
Paul Comfort:Let's walk inside one and maybe tell me about inside.
Paul Comfort:So I'm sitting in the operator's seat here.
Paul Comfort:Tell me what I need to know as an operator.
Paul Comfort:Carrie Hotton-MacDonald: Does it feel like old hands?
Paul Comfort:Like you want to get behind the wheel?
Paul Comfort:I gave my CDL up a couple of years ago.
Paul Comfort:Carrie Hotton-MacDonald: So what's really neat about this bus, as
Paul Comfort:you can see, we have our Smart Fare, validator for fare payments.
Paul Comfort:So that's a regional Smart Fare implementation.
Paul Comfort:so a person boards the bus, they're able to tap and then they
Paul Comfort:can head to the back of the bus.
Paul Comfort:From an operator's perspective, it's not all that different.
Paul Comfort:So we did do, uh, training for the operators to help them understand
Paul Comfort:kind of how the bus operates.
Paul Comfort:And it was mostly about answering questions.
Paul Comfort:I think operators were wondering like, how different is it?
Paul Comfort:You know, but really a bus is a bus.
Paul Comfort:Yeah.
Paul Comfort:And you know, if you're a professional.
Paul Comfort:bus operator with us, you can definitely operate this bus safely
Paul Comfort:. So the other cool feature on our buses, uh, we implemented this
Paul Comfort:in 2019 on the entire fleet.
Paul Comfort:We have a retractable operator shield, which is super cool.
Paul Comfort:You know, if you think about safety and security, you think about, obviously
Paul Comfort:we went through a pandemic, being able to raise this window up if needed.
Paul Comfort:Or you can leave it down to interact with your riders.
Paul Comfort:But this was a really important investment for us, and the operators
Paul Comfort:really appreciate having it.
Paul Comfort:I bet you they do.
Paul Comfort:Yeah.
Paul Comfort:Yeah.
Paul Comfort:That's great.
Paul Comfort:When I was in Baltimore, we put these in, and uh, it really helped, uh, reduce
Paul Comfort:negative interactions between passengers.
Paul Comfort:Carrie Hotton-MacDonald: Exactly.
Paul Comfort:Exactly.
Paul Comfort:Riders, really respected.
Paul Comfort:I love your sign here.
Paul Comfort:It says, zero tolerance of assaulting an operator.
Paul Comfort:It's a criminal offense, and offenders will be prosecuted right on the door.
Paul Comfort:Carrie Hotton-MacDonald: For sure.
Paul Comfort:That's great.
Paul Comfort:We, we lay out the expectation.
Paul Comfort:We work closely with ATU.
Paul Comfort:We have an operator, uh, assault task force.
Paul Comfort:We work really closely on safety and security related, uh, elements.
Paul Comfort:And that was one of the things that we worked together on.
Paul Comfort:So Carrie this it's very cold up here in Edmonton.
Paul Comfort:I know you're like way up north in Canada.
Paul Comfort:Do you have to park all your vehicles inside?
Paul Comfort:Carrie Hotton-MacDonald: Yeah, it's a decision we made.
Paul Comfort:So we bring all of the vehicles indoors.
Paul Comfort:We are the northernmost kind of large city.
Paul Comfort:Yeah in North America.
Paul Comfort:So we definitely have winter weather.
Paul Comfort:I don't mind, but some people do.
Paul Comfort:Uh, so all of the vehicles come inside.
Paul Comfort:So this particular facility is over 400, 000 square feet.
Paul Comfort:So it's quite large.
Paul Comfort:It can accommodate a big fleet, uh, which we value.
Paul Comfort:We actually have another growth garage coming.
Paul Comfort:Uh, we're in the planning and design stage for it.
Paul Comfort:That'll house 400 buses and it's going to be completely zero emission.
Paul Comfort:So I'm really, really excited about that too.
Paul Comfort:Yeah, Eddie was telling me about that.
Paul Comfort:And what's underneath this floor?
Paul Comfort:That's what I think is cool too.
Paul Comfort:Carrie Hotton-MacDonald: Yeah, so underneath is actually
Paul Comfort:parking for the operators.
Paul Comfort:So It's funny when people say, well, don't the operators use transit?
Paul Comfort:Well, they actually operate transit.
Paul Comfort:They don't necessarily have access to a bus at 3 in the
Paul Comfort:morning or 4 in the morning.
Paul Comfort:You have to come here to get it.
Paul Comfort:Exactly.
Paul Comfort:So we have underground, uh, parking for them.
Paul Comfort:We also have, uh, all of the power systems, uh, that are supporting
Paul Comfort:the charging infrastructure as well.
Paul Comfort:Oh, underneath here.
Paul Comfort:Yeah, exactly.
Paul Comfort:That's great.
Paul Comfort:And this building, it's like shiny metal, like aluminum on the outside.
Paul Comfort:Amazing!
Paul Comfort:Carrie Hotton-MacDonald: It is, yeah, so the architecture is really cool.
Paul Comfort:It had a very intentional design and we're just really proud of,
Paul Comfort:you know, it blends I think that industrial with like a modern feel.
Paul Comfort:Yeah.
Paul Comfort:And again, for the people working here, the contrast with, as you
Paul Comfort:know, older style transit garages.
Paul Comfort:Yes.
Paul Comfort:Dark, dingy, very, you know.
Paul Comfort:Right.
Paul Comfort:This feels super modern.
Paul Comfort:Exactly.
Paul Comfort:But I like your homage to the old industrial past here.
Paul Comfort:What's that big, like, smokestack sitting by itself?
Paul Comfort:Was there an old factory there or something?
Paul Comfort:Carrie Hotton-MacDonald: There was, exactly, exactly.
Paul Comfort:So it's really cool.
Paul Comfort:This is repurposing existing land.
Paul Comfort:We wanted to protect kind of the history and heritage of it.
Paul Comfort:So that old smokestack is really important and it's significant to the city.
Paul Comfort:And we're just really proud to be able to have a facility like this.
Paul Comfort:You know, and still preserve some of that history of the existing
Paul Comfort:kind of site that we're on.
Paul Comfort:So where are we at now?
Paul Comfort:Carrie Hotton-MacDonald: So this is where all of the bus
Paul Comfort:maintenance activity takes place.
Paul Comfort:So all of the maintenance is done in this facility, and as you
Paul Comfort:can see, the spaces between bus staging where the operators are.
Paul Comfort:It's right next door.
Paul Comfort:Exactly.
Paul Comfort:In the same building.
Paul Comfort:Exactly.
Paul Comfort:So who drives the vehicles inside the building?
Paul Comfort:Yeah.
Paul Comfort:Does your driver bring it in and somebody else parks it because
Paul Comfort:they're super tight in here?
Paul Comfort:Carrie Hotton-MacDonald: Yeah, no.
Paul Comfort:Operators get it parked, but we do have a staff person.
Paul Comfort:Working on the maintenance side who helps when it's time to
Paul Comfort:move buses within the space.
Paul Comfort:Right.
Paul Comfort:We have a position that does that.
Paul Comfort:And you do all the preventive maintenance
Paul Comfort:as well as repair work here?
Paul Comfort:Carrie Hotton-MacDonald: That's right.
Paul Comfort:Everything is done here.
Paul Comfort:So we have a very, very talented maintenance team.
Paul Comfort:And they look after all of our buses.
Paul Comfort:And how has it been for you post pandemic
Paul Comfort:recruiting operators and mechanics?
Paul Comfort:Carrie Hotton-MacDonald: Yeah, we've done really well on the operator side.
Paul Comfort:I think it's an attractive position.
Paul Comfort:You know, we have great benefits.
Paul Comfort:In addition to benefits, we have a pension plan.
Paul Comfort:So our numbers are good.
Paul Comfort:It's just making sure that we have the HR staff to actually
Paul Comfort:process everything in a timely way.
Paul Comfort:That's been my challenge.
Paul Comfort:On the maintenance side, it's more difficult.
Paul Comfort:So I think as we all know in the industry, it's tough to find
Paul Comfort:those heavy equipment techs.
Paul Comfort:And making sure, because we're competing with the private sector, making sure
Paul Comfort:that we get access to that talent pool and that we can bring them in.
Paul Comfort:So that's always an ongoing challenge.
Paul Comfort:So Carrie, this building you said was very intentionally designed.
Paul Comfort:Tell me about the artwork and some of the other facets of
Paul Comfort:Carrie Hotton-MacDonald: it.
Paul Comfort:It's really cool.
Paul Comfort:So we have public art.
Paul Comfort:Uh, so on top of the building you'll actually see these pillars that are there.
Paul Comfort:And they have latitude and longitude painted on each pillar, and it
Paul Comfort:reflects mountain regions that are at the same latitude as this garage,
Paul Comfort:which is so unique and different, it makes people question, what is that?
Paul Comfort:But you can definitely see it, so as you're kind of in this area,
Paul Comfort:it definitely catches your eye, and it's a bit unique for us.
Paul Comfort:That's great.
Paul Comfort:Tell us a little about your brand new LRT line that just started just very recently.
Paul Comfort:We got to ride it, uh, to the, uh Edmonton Oilers game the other night.
Paul Comfort:Carrie Hotton-MacDonald: Oh that's so good, I'm glad you tried it.
Paul Comfort:So it's a low floor urban style LRT that we've added to our network.
Paul Comfort:So we have high floor LRT and this is a new style that we're adding.
Paul Comfort:So it takes a person from downtown all the way to Mill Woods which is a community
Paul Comfort:on the southeast side of the city.
Paul Comfort:And along the way we have stops that include Indigenous
Paul Comfort:artwork so you can actually do a walking tour of indigenous art.
Paul Comfort:Attacha, which is super cool.
Paul Comfort:And then the line itself, it's 30 minutes for the entire
Paul Comfort:trip, so 60 minute return trip.
Paul Comfort:Same fare as our entire network, which is great, so it's fully accessible.
Paul Comfort:And what I love seeing, and I've been riding it a lot, a lot
Paul Comfort:of children are on the trains.
Paul Comfort:So people are using it as an opportunity to teach kids about transit, and there's
Paul Comfort:so much enthusiasm, which is really cool.
Paul Comfort:We've also heard stories of seniors who hadn't been downtown in years,
Paul Comfort:and now they're like, I'm going to hop on the train and I can get there.
Paul Comfort:Workers, it connects people to a hospital that's a major employer.
Paul Comfort:So people are just seamlessly traveling with transit now,
Paul Comfort:instead of looking at other modes.
Paul Comfort:That's great.
Paul Comfort:So
Paul Comfort:this is another area for our staff and our operators.
Paul Comfort:And what I like about it is we have kind of individual pods.
Paul Comfort:Again, if people need time to kind of, you know, recoup and kind of re
Paul Comfort:energize themselves after a shift, it's a great opportunity to do that.
Paul Comfort:We also have an opportunity here if you're up for it, you can do
Paul Comfort:some recreational kind of activity.
Paul Comfort:Exactly, we've got ping pong.
Paul Comfort:We have the operator changing rooms as well, but it's a nice big open space.
Paul Comfort:Yeah, I like how modern it looks.
Paul Comfort:You've got these, uh, white square lights over top.
Paul Comfort:It's high roofs, industrial looking.
Paul Comfort:Exactly.
Paul Comfort:Carrie Hotton-MacDonald: It's really great looking.
Paul Comfort:Yeah, it's really, really nice.
Paul Comfort:Very modern.
Paul Comfort:Exactly.
Paul Comfort:Art Deco and all that.
Paul Comfort:Yeah, it's awesome.
Paul Comfort:We also have meeting rooms and training rooms.
Paul Comfort:There's your training room, yeah.
Paul Comfort:Um, that are on this level as well, so that provides another opportunity.
Paul Comfort:Uh, so whether it's continuous training for the operators or part of
Paul Comfort:the basic operator training program, uh, we can use this facility in
Paul Comfort:addition to the others that we have.
Paul Comfort:So we're outside the building, this
Paul Comfort:phenomenal building, Carrie.
Paul Comfort:I don't think I've ever seen anything like this.
Paul Comfort:It's incredible.
Paul Comfort:Yeah,
Paul Comfort:Carrie Hotton-MacDonald: So this is one of six facilities
Paul Comfort:that we have for ETS service.
Paul Comfort:and so you've been general manager here for three and a half years
Paul Comfort:since Eddie moved up to, Eddie Robar moved up to the deputy city manager.
Paul Comfort:In your time as GM, what are you most proud of?
Paul Comfort:Carrie Hotton-MacDonald: Oh, I think what I'm most proud of, honestly, is just all
Paul Comfort:the work that we put in as a leadership team to work with our city council.
Paul Comfort:Fun fact Our mayor used to be a transit operator with us.
Paul Comfort:So if anyone understands transit, it's definitely our mayor.
Paul Comfort:So they've made important investments.
Paul Comfort:So they gave us over 700 million of investments.
Paul Comfort:We're finally replacing the aging LRT cars.
Paul Comfort:They've invested in off peak service, which has huge equity outcomes.
Paul Comfort:They've just been very generous in supporting our plans.
Paul Comfort:And I think it proves that if you put your heads together, can talk
Paul Comfort:really, uh, strategically with your governors and paint that path for them.
Paul Comfort:If we do this, after that, we could do this, and then
Paul Comfort:after that, we could do this.
Paul Comfort:And as you look to the future over the next year
Paul Comfort:or two, what are the game plans?
Paul Comfort:Carrie Hotton-MacDonald: So we're growing our mass transit network.
Paul Comfort:It's bigger than LRT.
Paul Comfort:We're looking at bus based growth.
Paul Comfort:We're going to grow our service hours to serve more people.
Paul Comfort:And that's what I'm most proud of, is that they have the confidence in us and
Paul Comfort:everything that we're bringing forward.
Paul Comfort:That's great.
Paul Comfort:Well, thank you so much for having us here today and showing
Paul Comfort:us your amazing Kathleen Grudge.
Paul Comfort:This is great.
Paul Comfort:What a great story, and we wish you all the best as you continue to go forward.
Paul Comfort:Carrie Hotton-MacDonald: Oh thank you so much Paul; it's been great.
Tris Hussey:Hi, this is Tris Hussey editor of the Transit Unplugged podcast.
Tris Hussey:And thank you for listening to this week's episode.
Tris Hussey:And a special thanks to our two guests.
Tris Hussey:Eddie Robar and Carrie Hotten-MacDonald.
Tris Hussey:Now coming up next week, we stay in Edmonton.
Tris Hussey:And at CUTA with Arthur Nicolet CEO of Transdev Canada.
Tris Hussey:Paul is in conversation with Arthur about what contracting means for
Tris Hussey:delivering transit, not just in Canada, but around the world.
Tris Hussey:And don't worry, we're not done yet for this year.
Tris Hussey:We still have our year-end wrap-up and a special bonus episode that
Tris Hussey:think you're going to really enjoy.
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