1 00:00:04,440 --> 00:00:05,010 Hi there. 2 00:00:05,280 --> 00:00:06,090 It's Sue. 3 00:00:06,120 --> 00:00:08,700 And thanks for joining me for tips and talk day. 4 00:00:09,330 --> 00:00:13,290 These are bite-sized topics that I pull from community questions and 5 00:00:13,290 --> 00:00:16,830 things that I'm observing in the world of handmade small business. 6 00:00:17,310 --> 00:00:18,900 If you'd like to submit a topic, 7 00:00:19,200 --> 00:00:22,710 DME over on Instagram at gift biz unwrapped, 8 00:00:23,850 --> 00:00:25,320 before we get into the show today, 9 00:00:25,620 --> 00:00:27,990 I want to make sure that you know about the newest 10 00:00:27,990 --> 00:00:29,670 thing happening over here. 11 00:00:30,180 --> 00:00:35,160 It's called the gift biz bash a zoom party that turns 12 00:00:35,160 --> 00:00:36,720 into a podcast episode. 13 00:00:36,720 --> 00:00:38,100 Several weeks later, 14 00:00:38,640 --> 00:00:42,000 the party consists of a short training with Q and a 15 00:00:42,030 --> 00:00:43,650 from yours truly. 16 00:00:44,070 --> 00:00:47,010 And then an opportunity for you to give a shout out 17 00:00:47,010 --> 00:00:48,120 about your business. 18 00:00:48,660 --> 00:00:51,570 You can tell us about a promotion you currently have going 19 00:00:51,570 --> 00:00:55,590 on or share a collaboration that you're considering so that you 20 00:00:55,590 --> 00:00:58,710 can find a perfect partner for the event. 21 00:00:59,580 --> 00:01:02,550 A little bit of learning and visibility for your business. 22 00:01:02,700 --> 00:01:04,080 What could be better? 23 00:01:04,680 --> 00:01:07,980 There is a catch though spots are limited to keep the 24 00:01:07,980 --> 00:01:10,530 party to about 45 minutes or so. 25 00:01:11,190 --> 00:01:14,160 That means you should grab your spot right away. 26 00:01:14,730 --> 00:01:17,970 It's totally free to make sure you're included. 27 00:01:18,030 --> 00:01:19,470 Why not do that right now? 28 00:01:19,830 --> 00:01:20,970 Pause this episode, 29 00:01:21,300 --> 00:01:23,100 go to gift biz, 30 00:01:23,160 --> 00:01:28,980 unwrapped.com forward slash bash to sign up and then come back 31 00:01:29,040 --> 00:01:30,300 and listen to the show. 32 00:01:30,720 --> 00:01:32,160 I'll see you at the bash. 33 00:01:34,590 --> 00:01:35,880 I just have to say it. 34 00:01:36,420 --> 00:01:38,760 I have to get it off my chest because it makes 35 00:01:38,760 --> 00:01:42,780 me crazy every time I encounter it. 36 00:01:43,200 --> 00:01:44,160 And it's a lot. 37 00:01:45,000 --> 00:01:48,270 The reason this frustrates me so much is for two reasons. 38 00:01:48,930 --> 00:01:52,080 First I'm stopped in my tracks from being able to move 39 00:01:52,080 --> 00:01:53,160 forward at all. 40 00:01:53,550 --> 00:01:54,480 And second, 41 00:01:55,050 --> 00:02:00,090 so are you all attempts at making connections in progress with 42 00:02:00,090 --> 00:02:03,240 this strategy in your business are halted hard. 43 00:02:03,240 --> 00:02:06,450 Stop. What am I talking about? 44 00:02:07,170 --> 00:02:10,410 Instagram accounts that are set on private. 45 00:02:11,130 --> 00:02:14,010 If this is you and you want to keep an account 46 00:02:14,010 --> 00:02:16,320 private by all means do so, 47 00:02:16,800 --> 00:02:21,300 but not if you're interacting with people in any business capacity, 48 00:02:22,230 --> 00:02:24,390 I'll give you the resolution to this in a minute, 49 00:02:24,480 --> 00:02:25,470 but first, 50 00:02:25,710 --> 00:02:27,270 why does this bother me so much? 51 00:02:27,270 --> 00:02:28,320 And what's the harm. 52 00:02:29,040 --> 00:02:29,700 I'll tell you. 53 00:02:30,330 --> 00:02:31,290 As I already said, 54 00:02:31,290 --> 00:02:34,560 there are two sides of this from my side. 55 00:02:34,710 --> 00:02:37,470 If I organically discover your account, 56 00:02:37,920 --> 00:02:40,230 I may want to follow you to see more. 57 00:02:40,830 --> 00:02:44,040 I could be interested in your products from a business or 58 00:02:44,040 --> 00:02:45,390 personal standpoint. 59 00:02:45,930 --> 00:02:49,020 Perhaps I want to see your upcoming line of dog collars, 60 00:02:49,110 --> 00:02:51,960 or I want to remember you when fall comes, 61 00:02:51,960 --> 00:02:54,900 because at that time I'm going to want to refresh my 62 00:02:54,900 --> 00:02:57,150 supply of autumn scented candles. 63 00:02:57,870 --> 00:02:59,350 If I can't follow you, 64 00:02:59,740 --> 00:03:01,180 I'm going to forget about you, 65 00:03:01,540 --> 00:03:06,760 sorry. And my choice of having to ask permission to connect 66 00:03:06,760 --> 00:03:09,730 with you just doesn't feel good. 67 00:03:10,180 --> 00:03:11,860 It doesn't feel welcoming, 68 00:03:11,890 --> 00:03:15,130 or like you're at all interested in my business. 69 00:03:15,580 --> 00:03:18,310 I'm certainly not going to take the time to write down 70 00:03:18,310 --> 00:03:20,530 the name of your account somewhere so that I can come 71 00:03:20,530 --> 00:03:21,550 back to it later. 72 00:03:22,090 --> 00:03:25,600 It's just not going to happen when I can follow. 73 00:03:25,600 --> 00:03:28,960 You. You'll have the chance of showing up in my feed 74 00:03:28,960 --> 00:03:30,100 from time to time. 75 00:03:30,580 --> 00:03:34,420 And then I'll be reminded about your beautiful products comment, 76 00:03:34,480 --> 00:03:37,390 or maybe even share your products with others. 77 00:03:38,260 --> 00:03:40,000 Here's something even worse. 78 00:03:40,450 --> 00:03:42,940 If you do the honor of following me, 79 00:03:43,420 --> 00:03:46,000 I want to check out what you're up to and possibly 80 00:03:46,000 --> 00:03:47,050 follow you back. 81 00:03:47,770 --> 00:03:50,320 And this is what really led to my rant here. 82 00:03:51,100 --> 00:03:54,250 I'm going to say that upwards of 40% of the time 83 00:03:54,280 --> 00:03:57,130 when I circle back to look at accounts that are following 84 00:03:57,130 --> 00:03:59,650 me, they're marked as private. 85 00:04:00,490 --> 00:04:03,520 What, why now? 86 00:04:03,520 --> 00:04:05,740 I understand that some of these are bots, 87 00:04:05,740 --> 00:04:06,640 of course, 88 00:04:07,150 --> 00:04:09,970 but it makes me so sad because I want to know 89 00:04:09,970 --> 00:04:10,570 about you. 90 00:04:11,380 --> 00:04:13,180 If you are marked as private, 91 00:04:13,270 --> 00:04:14,890 I have to drop it right there. 92 00:04:15,130 --> 00:04:17,140 No way are you going to get a follow back from 93 00:04:17,140 --> 00:04:19,480 me because what am I following? 94 00:04:20,260 --> 00:04:22,810 And it's a rejection of sorts. 95 00:04:23,170 --> 00:04:25,150 You've slammed the door on us, 96 00:04:25,150 --> 00:04:27,070 continuing a conversation. 97 00:04:27,970 --> 00:04:29,020 And here's the thing. 98 00:04:29,410 --> 00:04:32,200 Isn't why you're on Instagram in the first place to be 99 00:04:32,200 --> 00:04:36,550 social. I hope so because if all you're doing is posting 100 00:04:36,550 --> 00:04:39,190 to your account and not interacting with people, 101 00:04:39,820 --> 00:04:41,230 you may as well not bother. 102 00:04:41,380 --> 00:04:44,140 It's a waste of time up to this point. 103 00:04:44,140 --> 00:04:47,620 It's been all about me in my experience when I run 104 00:04:47,620 --> 00:04:49,120 into your private account, 105 00:04:49,510 --> 00:04:52,600 but maybe I'm a potential new customer. 106 00:04:52,990 --> 00:04:55,690 Don't you want me checking out your items and getting in 107 00:04:55,690 --> 00:04:56,620 touch with you? 108 00:04:56,620 --> 00:05:01,240 If I have a question so much business happens through conversations 109 00:05:01,240 --> 00:05:03,940 in direct messages and by being private, 110 00:05:03,940 --> 00:05:07,420 you completely shut off that channel of communication. 111 00:05:08,410 --> 00:05:09,730 It's like in the olden days, 112 00:05:09,820 --> 00:05:12,760 trying to call someone on the phone and hearing we, 113 00:05:12,890 --> 00:05:16,300 sorry, this number is no longer available. 114 00:05:16,990 --> 00:05:20,260 Yes. Maybe I can go back to your website if you've 115 00:05:20,260 --> 00:05:21,550 put a link in there, 116 00:05:21,580 --> 00:05:24,940 but you've given me the indication already that you're not very 117 00:05:24,940 --> 00:05:29,350 receptive or appreciative of my attention and that doesn't make me 118 00:05:29,350 --> 00:05:31,900 very motivated to give you my business. 119 00:05:33,040 --> 00:05:34,120 I'm really, 120 00:05:34,120 --> 00:05:36,310 really sorry if this sounds harsh, 121 00:05:36,760 --> 00:05:38,530 but I'm here to give you tough love. 122 00:05:38,680 --> 00:05:42,670 Even if I don't know you because it's affecting your ability 123 00:05:42,670 --> 00:05:44,050 to grow your business. 124 00:05:44,980 --> 00:05:48,940 So now I'm thinking maybe you don't realize that your account 125 00:05:48,940 --> 00:05:52,000 is on private or you don't know how to switch it 126 00:05:52,000 --> 00:05:57,410 over, or you honestly do want a private Instagram account for 127 00:05:57,410 --> 00:05:57,890 a reason. 128 00:05:57,890 --> 00:05:59,300 That's very important to you. 129 00:05:59,930 --> 00:06:00,890 That's fine. 130 00:06:01,700 --> 00:06:05,900 But did you know that you can have multiple accounts? 131 00:06:06,320 --> 00:06:06,950 It's easy. 132 00:06:07,460 --> 00:06:10,310 Each account does have its own separate email. 133 00:06:10,370 --> 00:06:12,530 And if you don't already have more than one, 134 00:06:12,530 --> 00:06:16,010 currently create a free Google account for that purpose. 135 00:06:16,490 --> 00:06:20,630 That way your personal account can be private and a second 136 00:06:20,630 --> 00:06:25,850 business account can be public for all to see here's how 137 00:06:25,850 --> 00:06:29,900 you do this to get your account off the private setting, 138 00:06:30,440 --> 00:06:31,400 right on your phone, 139 00:06:31,430 --> 00:06:33,050 go to your Instagram account. 140 00:06:33,110 --> 00:06:34,880 And in the upper right-hand corner, 141 00:06:34,880 --> 00:06:36,380 you'll see three lines. 142 00:06:36,500 --> 00:06:38,450 Some people call this the hamburger, 143 00:06:38,930 --> 00:06:40,850 click on that and go to settings, 144 00:06:41,480 --> 00:06:42,890 click on privacy. 145 00:06:42,950 --> 00:06:44,000 And right at the top, 146 00:06:44,030 --> 00:06:46,100 you'll see private account. 147 00:06:46,610 --> 00:06:48,560 Just toggle that to off. 148 00:06:49,070 --> 00:06:52,970 There are other account management options under privacy that you can 149 00:06:52,970 --> 00:06:54,260 review and adjust. 150 00:06:54,290 --> 00:06:59,360 Also, if you wish to change your account from personal to 151 00:06:59,360 --> 00:07:03,440 business, also go to your Instagram account and click on those 152 00:07:03,440 --> 00:07:04,400 three lines, 153 00:07:04,820 --> 00:07:06,050 go to settings, 154 00:07:06,380 --> 00:07:07,640 click on account, 155 00:07:08,000 --> 00:07:11,960 and then scroll down to the bottom and select switch account 156 00:07:11,960 --> 00:07:15,830 type. Then choose business voila. 157 00:07:16,400 --> 00:07:20,360 Having a business account allows you to track and view insights. 158 00:07:20,480 --> 00:07:20,870 Oh my gosh, 159 00:07:20,900 --> 00:07:25,310 there are so many valuable pieces of information here and they 160 00:07:25,310 --> 00:07:28,850 help you understand who you're attracting to your account, 161 00:07:29,120 --> 00:07:34,010 where they live age ranges and what's most seen. 162 00:07:34,010 --> 00:07:37,130 So whether people are attracted to your reels, 163 00:07:37,160 --> 00:07:38,840 posts, stories, 164 00:07:38,870 --> 00:07:39,890 or videos, 165 00:07:40,610 --> 00:07:43,760 what I really like about this last one is it also 166 00:07:43,760 --> 00:07:47,720 shows you if people who are watching are currently followers of 167 00:07:47,720 --> 00:07:51,830 yours or not good stuff to direct your activity on Instagram 168 00:07:51,830 --> 00:07:52,700 for the future. 169 00:07:53,630 --> 00:07:55,160 You can't see me over here, 170 00:07:55,190 --> 00:07:58,760 but I am down on my knees begging you to take 171 00:07:58,760 --> 00:08:00,380 yourself off private. 172 00:08:00,800 --> 00:08:03,920 If you're using Instagram to sell your products, 173 00:08:04,580 --> 00:08:06,830 I want to know you and connect with you. 174 00:08:07,400 --> 00:08:09,650 My invitation is right here. 175 00:08:10,220 --> 00:08:12,470 All you need to do is accept. 176 00:08:14,750 --> 00:08:15,680 That's a wrap. 177 00:08:16,040 --> 00:08:17,930 I'm a get to the point kind of girl. 178 00:08:18,050 --> 00:08:20,840 And this is what you can expect from these quick midweek 179 00:08:20,840 --> 00:08:23,810 sessions. Now it's your turn. 180 00:08:24,290 --> 00:08:26,690 Go out and fulfill that dream of yours. 181 00:08:26,990 --> 00:08:29,150 Share your handmade products with us. 182 00:08:29,420 --> 00:08:33,440 We want them and they bring us both so much happiness.