Jon Clayton:

So you've got case studies or a portfolio of work on your website,

Jon Clayton:

but are enough people seeing it.

Jon Clayton:

In this episode, we are talking about content repurposing.

Jon Clayton:

You'll learn the benefits of repurposing your content.

Jon Clayton:

You'll hear an example of how it's done, and learn how to find

Jon Clayton:

new ideas for your content and stick around to the end to learn

Jon Clayton:

one thing that you can do today to get started.

Jon Clayton:

Welcome to Architecture Business Club, the show that helps you build

Jon Clayton:

a better business in architecture so you can enjoy more freedom,

Jon Clayton:

flexibility, and fulfillment.

Jon Clayton:

I'm your host, John Clayton, and if you're joining us for the first time,

Jon Clayton:

don't forget to hit the subscribe button so you'd never miss another episode.

Jon Clayton:

We are joined by Annette Mahi.

Jon Clayton:

Annette creates magic with words.

Jon Clayton:

She gives visibility to female architects, interior designers, and

Jon Clayton:

women in the construction industry.

Jon Clayton:

She positions them as experts demonstrating the true value that

Jon Clayton:

they provide and helps them stand out from their competition so they

Jon Clayton:

can attract the clients that they love and win their dream projects.

Jon Clayton:

To get a free audit of your website content, just click

Jon Clayton:

the link in the show notes.

Jon Clayton:

So Annette, we are going to talk about content repurposing so that

Jon Clayton:

the content that we make can, you know, work harder for us.

Jon Clayton:

So, for example, this could be something like, uh, a case study on

Jon Clayton:

our website, something like that.

Jon Clayton:

And I know, and you, I'm sure you know as well, that there's many

Jon Clayton:

architects, many architecture firms out there that have got.

Jon Clayton:

Lots of content sitting on their website.

Jon Clayton:

Um, they've already got content, so they might have case studies, they

Jon Clayton:

might have a portfolio, maybe some project photos or blog posts, and it's

Jon Clayton:

just sitting there on the website.

Jon Clayton:

What are they missing out on here when it comes to their content?

Annette Mashi:

Well, it's a shame because they built it and if you

Annette Mashi:

built it like you built it, you say, I built it, they will come.

Annette Mashi:

But I mean, that was only in field of dreams.

Annette Mashi:

So the idea for any of your content is to try to put it out

Annette Mashi:

there on multiple platforms.

Annette Mashi:

You can create a LinkedIn post and then point somebody if you wanna read more

Annette Mashi:

about whatever it is that the blog post is about, point them to the blog post,

Annette Mashi:

send it in their email so you can have a link in your email that says, if you

Annette Mashi:

wanna read more information about this.

Annette Mashi:

Take a look at my website.

Annette Mashi:

The idea for any kind of content is to drive people to your website

Annette Mashi:

because that's where hopefully you're gonna be doing a lot of selling, and

Annette Mashi:

that's where, um, people are gonna be looking to see what you do, who

Annette Mashi:

you are, and why you're different than every other designer out there.

Jon Clayton:

You mentioned there about the field of Dreams.

Jon Clayton:

Uh, haven't seen that movie for a long time, but it's a great example, isn't it?

Jon Clayton:

Um, the whole build it and they will come thing that we might think that we just

Jon Clayton:

put this on the website and like, well, well it's on there now, so, so people

Jon Clayton:

are gonna find it and see it, but we are missing out on an opportunity there

Jon Clayton:

aren't we, to be able to get more people to be able to see it and discover it and,

Jon Clayton:

and lead traffic back to our website by doing this contract repurposing thing.

Jon Clayton:

Um, and you mentioned briefly there a few different ways that we can do

Jon Clayton:

this, that, you know, we could be talking on LinkedIn about it, we

Jon Clayton:

can be sharing it in newsletters.

Jon Clayton:

So there's lots of different ways that we can do this.

Jon Clayton:

We are gonna kind of walk through this though in a little bit more

Jon Clayton:

detail, aren't we, together?

Jon Clayton:

So, um, you have a process that starts typically with a big piece of

Jon Clayton:

content and then works down.

Jon Clayton:

So, um, could you perhaps walk us through that?

Jon Clayton:

So how would say a case study on an architecture firm's website, how

Jon Clayton:

would that then become like a blog?

Jon Clayton:

A newsletter, social media posts, that sort of thing?

Jon Clayton:

Could you walk us through that process?

Annette Mashi:

Absolutely.

Annette Mashi:

So The best is an example.

Annette Mashi:

So I was writing for an architect.

Annette Mashi:

He was talking about how to make it his home more energy efficient so he

Annette Mashi:

could do a case study about what he did in order to make his home energy

Annette Mashi:

efficient, and then what the challenges were and what the results was.

Annette Mashi:

In other words, the end of the day it was, you know, 20% more energy efficient.

Annette Mashi:

Okay, so that's the case study.

Annette Mashi:

Or you could write and he could have a blog.

Annette Mashi:

So he takes that same story, the same project, and make it into a blog.

Annette Mashi:

Now the blog, he can talk about the furnace that broke.

Annette Mashi:

He could talk about the windows that he needs to fix.

Annette Mashi:

He could talk about the insulation, the solar panels.

Annette Mashi:

So already we now have multiple topics in that one big, longer

Annette Mashi:

piece of content in the blog.

Annette Mashi:

Now I take that.

Annette Mashi:

And I say, okay, well I talked about the windows, so let's write

Annette Mashi:

a newsletter to my audience so that they can, that can encourage them.

Annette Mashi:

It's drafted where you are in England.

Annette Mashi:

So we wanna encourage them to have better windows.

Annette Mashi:

How do they seal their windows?

Annette Mashi:

And that becomes the newsletter.

Annette Mashi:

And then a very, very short piece of that can then become the LinkedIn posts

Annette Mashi:

where you're just talking about one specific thing that you could do to

Annette Mashi:

make your windows a little, you know, a little more, um, I don't know, sealed.

Annette Mashi:

All of those things can then point back to the blog and back

Annette Mashi:

to your website where somebody can read more information about him.

Annette Mashi:

So it's taking a big piece and breaking it down into lots and lots of little pieces.

Jon Clayton:

I love this.

Jon Clayton:

It's like the, the, the big original piece is like the kind of the main

Jon Clayton:

course, and then there's like all these other appetizers that we kind of, um,

Jon Clayton:

you know, um, put pulling from that.

Jon Clayton:

And it's all coming from that original piece of content.

Jon Clayton:

So we're not having to start afresh from sort of ground zero Again, we are using

Jon Clayton:

what we've already got and repurposing it into other pieces of content that

Jon Clayton:

are suit, you know, suited for those places where we're distributing it.

Annette Mashi:

Yeah, you don't need to reinvent the wheel.

Annette Mashi:

I know, um, you know, designers, we like to like do things new, but really

Annette Mashi:

we, we, we don't, you can, you, you have so much, you put so much time and

Annette Mashi:

effort into building those pieces of content into building a content library.

Annette Mashi:

You might as well reuse it every which way you can.

Jon Clayton:

I've definitely been guilty of this before pro, probably still am,

Jon Clayton:

that, you know, we create this example being, say, this podcast, um, one single

Jon Clayton:

podcast episode can be, you could, you can repurpose the, the heck out of it.

Jon Clayton:

You know, that you can have video clips, blog posts, um, you know.

Jon Clayton:

All sorts of different stuff.

Jon Clayton:

It can be broken down into.

Jon Clayton:

there's a lot of mileage there.

Jon Clayton:

If you create something long form, like, um, you've got a long blog on

Jon Clayton:

the website, long case study or when the case of a video or podcast being

Jon Clayton:

able to take that transcripts, there's just so much that can be done with it.

Annette Mashi:

Right.

Annette Mashi:

And even if they're not hosting their own podcast, if they appear

Annette Mashi:

on some of these podcasts, use that transcript and break that down into

Annette Mashi:

the content that that exists into the different stories that you have.

Jon Clayton:

Yes.

Jon Clayton:

Yeah, absolutely.

Jon Clayton:

Yeah, that's, um, it's a good point that.

Jon Clayton:

Um, particularly with that, that scenario of like being a guest on

Jon Clayton:

somebody else's show where it's a video show or, or, or audio podcast.

Jon Clayton:

Um, yeah, there's no harm.

Jon Clayton:

Just ask some, sometimes people will share the transcript or some promotional

Jon Clayton:

resources with you, but otherwise just feel free to ask for it because then

Jon Clayton:

you can use it on your own website.

Jon Clayton:

Again, it's just that thing of kind of, I guess it's getting into that content

Jon Clayton:

repurposing mindset that actually.

Jon Clayton:

If you feature in someone else's content that you can still repurpose

Jon Clayton:

it even if they choose not to.

Annette Mashi:

Great.

Annette Mashi:

And you're, you're giving them also exposure, so it's

Annette Mashi:

a win-win for both sides.

Jon Clayton:

Definitely.

Jon Clayton:

So, um, I mean, I think there's a lot of people out there that,

Jon Clayton:

that tell themselves that they haven't got stuff to write about.

Annette Mashi:

Hmm.

Jon Clayton:

They'll, they tell themselves this story of like, you know, well, what,

Jon Clayton:

what have I got interesting to write?

Jon Clayton:

You know, who's gonna, who's gonna want to read what I've got to say?

Jon Clayton:

Um, but I think when we talked previously, you mentioned about

Jon Clayton:

picking up story ideas from those day-to-day conversations with clients.

Jon Clayton:

Um, have you got any suggestions for how to sort of spot some of those hidden

Jon Clayton:

gems that we could use for content?

Annette Mashi:

I think almost anything.

Annette Mashi:

Almost anything can be content.

Annette Mashi:

I was speaking with somebody today and we were talking about how somebody had

Annette Mashi:

hired somebody to do the newsletter, somebody else to do the Instagram,

Annette Mashi:

somebody else to do the video.

Annette Mashi:

That they're, they've hired multiple people to do all of

Annette Mashi:

those little individual pieces.

Annette Mashi:

And I said, gee, it sounds just like, um, an architect who wants

Annette Mashi:

to control the whole project.

Annette Mashi:

And now you have all these other little p all these other pieces.

Annette Mashi:

You have the interior designer, you have the electrician, you have,

Annette Mashi:

you know, the structural person.

Annette Mashi:

I said, you, you have all these other little pieces, whereas

Annette Mashi:

you need the architect at the top to be able to do everything.

Annette Mashi:

So you're taking the story of somebody who's, their marketing and their, their

Annette Mashi:

marketing is probably pieced together.

Annette Mashi:

In, in different, in it, it might not even be aligned.

Annette Mashi:

It might not even be all work together because we have six or seven different

Annette Mashi:

pieces, people doing the work, whereas an architect is overseeing everything.

Annette Mashi:

So they really, instead of hiring a bunch of people, they should

Annette Mashi:

hire one person to oversee it all.

Annette Mashi:

And so it all has one unique voice and tone.

Annette Mashi:

So it's, it's looking for these things that just happen on a day-to-day basis.

Annette Mashi:

Anything that you are doing, anything that happens on a job

Annette Mashi:

site, anything that you're, you're, you talk to a client about.

Annette Mashi:

Um, a lot of people these days are talking about square footage

Annette Mashi:

and the cost of square footage.

Annette Mashi:

It's something that's happening.

Annette Mashi:

Let's talk about it, let's write about it.

Annette Mashi:

It's what interests your clients.

Annette Mashi:

So we should have some content about it.

Jon Clayton:

there is probably like tons of opportunities for

Jon Clayton:

content ideas that, and I think.

Jon Clayton:

That thing that some, sometimes, particularly like with the day to day

Jon Clayton:

stuff that, that we do, or if you're an architect, the stuff that you do day

Jon Clayton:

to day in your work, that because it's normalized for you, because you know

Jon Clayton:

your profession very well, you've been doing it maybe for years, there'll be

Jon Clayton:

aspects of it that you, you just think, well, who would be interested in this?

Jon Clayton:

But for somebody that's not familiar with it.

Jon Clayton:

It can be absolutely fascinating, kind of like pulling back the

Jon Clayton:

curtain and, um, sharing some of the behind the scenes of projects

Jon Clayton:

that people really love this stuff.

Jon Clayton:

They really, really interested in understanding how things work.

Jon Clayton:

So, um, yeah, I think like behind the scenes content would be, uh, would be one

Jon Clayton:

particular thread that would be great.

Jon Clayton:

And, um.

Jon Clayton:

Yeah.

Jon Clayton:

I think that you mentioned there about the conversations with clients.

Jon Clayton:

I mean, clients typically, you know, they can ask a lot of questions.

Jon Clayton:

Then you can end up sometimes like answering those same

Jon Clayton:

questions time and time again.

Jon Clayton:

I think, well, isn't that a great idea for a piece of content that it's like, oh.

Annette Mashi:

Absolutely.

Jon Clayton:

a blog post that answers that really thoroughly.

Jon Clayton:

Here's the link to the blog post.

Jon Clayton:

Go and read that and then let me know if you've got any other questions afterwards.

Jon Clayton:

So, um, I think that's another benefit of, um, having this content kind of

Jon Clayton:

working for you and repurposing these things that you've got that it, it

Jon Clayton:

can help you throughout the whole customer journey kind of right from, um.

Jon Clayton:

As part of your initial sales process, those early sales conversations,

Jon Clayton:

when someone's thinking about working with you right through to

Jon Clayton:

when you are working through all of the work stages of a typical

Jon Clayton:

construction project with your clients.

Jon Clayton:

And you know, any time there's something that ros, any explanation,

Jon Clayton:

clarity, any questions that come up commonly, every single time you

Jon Clayton:

identify something like that, that.

Jon Clayton:

It's an opportunity for another piece of content that can then do

Jon Clayton:

that work for you the next time

Annette Mashi:

Right, right.

Annette Mashi:

And then you, and then you add it as your LinkedIn.

Annette Mashi:

I was having a conversation with a client the other day, and this is what I said.

Annette Mashi:

Or this was my advice, so this is how I guided that person.

Annette Mashi:

You know, this is how I guided my client.

Annette Mashi:

And then you can, you know, leave a hint if you wanna read more.

Annette Mashi:

It's in my blog post.

Annette Mashi:

So you, you created the blog and now you've given the little tidbit on the

Annette Mashi:

LinkedIn article, the LinkedIn post, that will drive them to the blog.

Jon Clayton:

Yeah, I love, I love that suggestion and that the way

Jon Clayton:

that you suggested wording it where it's like, Hey, I was talking to a

Jon Clayton:

client the other day because the other great thing about doing that is it's

Jon Clayton:

reinforcing to people that I work with, clients like people have hired me.

Jon Clayton:

So it's like a subtle way of providing a bit of social proof that.

Jon Clayton:

Look, I know what I'm talking about and people are already hiring me to

Jon Clayton:

do this, and this is an example of how I helped somebody the other day.

Jon Clayton:

So that's a really good idea to, to do it in that way.

Jon Clayton:

I love that.

Annette Mashi:

Yeah.

Jon Clayton:

One of the things that a lot more people are talking

Jon Clayton:

about, obviously the rise of ai.

Jon Clayton:

You know, we can't kind of get away from it these days.

Jon Clayton:

Um, there seems to be a new AI tool coming out.

Jon Clayton:

Yeah, almost daily the, the rate of knots that it's happening.

Jon Clayton:

And so with those tools everywhere, there might be a lot of architects out

Jon Clayton:

there that are thinking, well, okay, so I've been on this interview, I can

Jon Clayton:

just chuck this transcript from that interview that I did and, um, b it

Jon Clayton:

in chat GPT and, and that's going to spit out the other end some content.

Jon Clayton:

Great.

Jon Clayton:

It's done.

Jon Clayton:

Like my, my work here is done.

Jon Clayton:

Um.

Jon Clayton:

What is the difference though between that approach of just kind

Jon Clayton:

of throwing your transcript into chat GPT and sort of hoping for

Jon Clayton:

the best versus the other approach?

Jon Clayton:

You know, maybe a smarter approach to how you repurpose your content.

Annette Mashi:

I think that throwing your transcript first, I'm wondering

Annette Mashi:

where they're getting the transcript.

Annette Mashi:

That's number one.

Annette Mashi:

But even if, even if they have a transcript, let's say you had a

Annette Mashi:

client call and you take the client call and you, which is great.

Annette Mashi:

I mean here, this is a perfect way to repurpose you.

Annette Mashi:

Have a client call, you record the transcript.

Annette Mashi:

Now you take that client transcript and you put it into chat, GPT,

Annette Mashi:

and you will get something.

Annette Mashi:

I, um, it's just, then you have to go and you have to massage it and you

Annette Mashi:

have to rework it, and you have to think like, maybe you'll ask chat, GPT.

Annette Mashi:

What questions did the client ask?

Annette Mashi:

And so now you can get a list of questions that the client asked

Annette Mashi:

and say, okay, so what, what were the answers that I gave them?

Annette Mashi:

And then you wanna read through it to make and make sure that it's, it's coherent.

Annette Mashi:

Make sure it's your voice.

Annette Mashi:

Make sure it's your tone.

Annette Mashi:

Sometimes chat, GPT is giving you words that you would absolutely never say.

Annette Mashi:

Um, so it's, you can, you can take the information and, and use.

Annette Mashi:

These tools because they're tools the same way as we have spellchecker.

Annette Mashi:

And the same way as we have a calculator, we don't divide anything anymore.

Annette Mashi:

We use a calculator and chat.

Annette Mashi:

GPT is great for to be able to, as a starting point and then work back

Annette Mashi:

and forth and make the changes, make the tweaks, make sure it sounds like

Annette Mashi:

you, otherwise you get texts that's like, we design beautiful spaces.

Annette Mashi:

Well so does everybody else.

Annette Mashi:

So

Jon Clayton:

Yeah, it could end up sounding a bit vanilla

Jon Clayton:

if it doesn't have that, that personalization, uh, afterwards.

Jon Clayton:

But you're right though, in that.

Jon Clayton:

It is a great time saver.

Jon Clayton:

It's a great way to, to get started with the content, but it's not necessarily

Jon Clayton:

like perfectly polished and finished and ready to go just when it comes out.

Jon Clayton:

The other end of, of that prompt, um, I found that, um.

Jon Clayton:

It, it is a great time saver and it's really useful, but even with a pretty

Jon Clayton:

good prompt, you know, I think that if you just put a transcript from an

Jon Clayton:

interview in there and just say, write me six LinkedIn posts based on this

Jon Clayton:

transcript, it's not gonna be great.

Jon Clayton:

Um, you can add more to that prompt or you can give it examples of your own

Jon Clayton:

writing for it to sound a bit more like you, and it can do a better job, but

Jon Clayton:

it's kind of like still needs, you know.

Jon Clayton:

A bit of finessing at the end, and as you say, to make it sound like you, I think

Jon Clayton:

if I, if it comes out with words and right words that I wouldn't use in conversation,

Jon Clayton:

I, I like to have my writing sound like me, so that when somebody talks to me in

Jon Clayton:

real life or, or on a video call, that if they'd read my LinkedIn post that

Jon Clayton:

they, they sound like me, that they're using similar words, the same words.

Jon Clayton:

Kind of a similar tone, and that unfortunately can get lost a little bit,

Jon Clayton:

um, if you're overlying on the AI tools.

Jon Clayton:

Um, but yeah, I think that's the approach, isn't it?

Jon Clayton:

Use them to use these tools to save time and then just do that finessing

Jon Clayton:

and personalization so that it still sounds like you, before you

Annette Mashi:

Right,

Jon Clayton:

publish.

Annette Mashi:

right.

Annette Mashi:

Because you want it to sound like you, I mean, it's your voice.

Annette Mashi:

You, you, you don't want it.

Annette Mashi:

It would be the same thing as using these tools to generate a drawing for you.

Annette Mashi:

I mean, it's, it's probably not the same as your work, as, you

Annette Mashi:

know, the architectural drawing.

Annette Mashi:

So you, you can't just copy, paste whatever it gives.

Jon Clayton:

Do you have any, any particular words that you

Jon Clayton:

see in social media posts that you think, oh, that's chat, GPT?

Jon Clayton:

There's a few that I can think of that just gives me the ick, like I, um, vital,

Jon Clayton:

it seems to love to use the word vital, and either one is, um, delve or dive deep.

Jon Clayton:

You know, I, I notice that quite a lot.

Jon Clayton:

So, um,

Annette Mashi:

I see magnetic, magnetic, like magnetic content.

Annette Mashi:

Magnetic, yeah.

Annette Mashi:

That I'm like, I don't want it to be magnetic.

Annette Mashi:

So there's, there's definitely some words that I see that I'm like, now I

Annette Mashi:

would, but I, but I always ask, even, even if I'm using it to kind of set up

Annette Mashi:

from the conversation that I have with somebody, even if I use it as a starting

Annette Mashi:

point, I still go back and say, I don't think that's what the client, that, that

Annette Mashi:

doesn't sound like my client, you know?

Annette Mashi:

And I, and I. Say, you know, what did she really say?

Annette Mashi:

Or what's it really, what words did she really use?

Annette Mashi:

And then I'll go through the transcript on my own and take a look

Jon Clayton:

That sounds sensible.

Jon Clayton:

So, um, Annette, you work with architects on blogs, um, newsletters, LinkedIn,

Jon Clayton:

and you, you do this as a package, like those things kind of working together.

Jon Clayton:

So why does that matter?

Jon Clayton:

Why does it matter to have those.

Jon Clayton:

Different elements working together and what, I mean, what, I guess what

Jon Clayton:

happens if you just do one of them versus actually considering this as, um, a

Jon Clayton:

package of the blog and the newsletters and the social media posts as well.

Annette Mashi:

The idea is that different things do different things.

Annette Mashi:

In other words, your LinkedIn post is going to make people aware of

Annette Mashi:

who you are and they'll take an interest in you and in your writing.

Annette Mashi:

Um, the newsletter is going to keep somebody nurtured over a period of time.

Annette Mashi:

It takes a very long time for somebody to say yes.

Annette Mashi:

Please build me a, a $5 million home.

Annette Mashi:

So they're not gonna, it's, it's not like hitting the button on Amazon.

Annette Mashi:

Yes.

Annette Mashi:

Buy me, you know, toothpaste or something.

Annette Mashi:

You know, it takes time for them to decide that, yes, I wanna hire somebody.

Annette Mashi:

So you're nurturing that person month by month, by month, by month,

Annette Mashi:

until they make the decisions.

Annette Mashi:

And then the blog is a longer piece of content, which is where they can really

Annette Mashi:

find out how you think, how you work, what you've done for other people.

Annette Mashi:

And they can learn things like which countertops I, they should

Annette Mashi:

choose for their homes, so different materials they should use.

Annette Mashi:

How much does it really cost to build your dream home so that that

Annette Mashi:

longer piece of content is, is there?

Jon Clayton:

Each of those different types of content's doing a different thing.

Jon Clayton:

You mentioned that the LinkedIn posts are great for building awareness, so

Jon Clayton:

people, more people become aware of you that didn't know about you before because

Jon Clayton:

they, you know, hopefully, obviously a little bit dependent on the algorithm and

Jon Clayton:

that as well, but, but it, that's a way of building awareness of your business.

Jon Clayton:

The emails you mentioned is great for nurturing, so once people have.

Jon Clayton:

Uh, discovered you maybe expressed an interest in working with you.

Jon Clayton:

Maybe they've filled in your contact form on your website or downloaded a freebie.

Jon Clayton:

They've done some action that's then got them onto your email list so they've,

Jon Clayton:

you're giving them something that's then.

Jon Clayton:

They're exchanging and paying for it with their data.

Jon Clayton:

Essentially they're giving you their email address and opting in to hear from you.

Jon Clayton:

and that's so important.

Jon Clayton:

It's such a good point you raised there about the timeframe for people to be ready

Jon Clayton:

to invest in working with an architect or an architecture firm, because this

Jon Clayton:

is potentially like, other than buying the home, it's probably the biggest.

Jon Clayton:

Project that they'll do in their lives in the renovation, or if it is

Jon Clayton:

at the new built home, this is the biggest thing they're ever gonna do.

Jon Clayton:

And that is not something where you go from initial idea to, you know.

Jon Clayton:

Starting the build.

Jon Clayton:

Like that's not something that happens in days or weeks,

Jon Clayton:

or sometimes even in months.

Jon Clayton:

It could be well over a year.

Jon Clayton:

You know, you could have people that, um, are interested in, they're doing this

Jon Clayton:

project and it might be a year or two before they're actually in a position

Jon Clayton:

where they're ready to hire an architect.

Jon Clayton:

So, um, the nurturing piece is so important.

Annette Mashi:

Would you like to hear the statistics?

Annette Mashi:

You want the

Annette Mashi:

statistics?

Jon Clayton:

I would, yes, please.

Annette Mashi:

85% of interior designers don't have emails.

Annette Mashi:

So I'm gonna take it as designers in general, 85% do not.

Annette Mashi:

That means that if you have one, you're in the upper 15%, you're already way

Annette Mashi:

ahead of your competition just by emailing people on a regular basis.

Jon Clayton:

Geez.

Jon Clayton:

And by regular, I know, I mean.

Jon Clayton:

Given the context of this, this period of time, from initial idea to ready to

Jon Clayton:

buy, how often would you say is enough if you're gonna be emailing a newsletter

Jon Clayton:

or something similar to your list?

Annette Mashi:

Certainly not daily

Jon Clayton:

No.

Annette Mashi:

and weekly.

Annette Mashi:

And weekly might be a little too difficult for people to, to handle.

Annette Mashi:

So, but at least once a month you are popping into their inbox.

Annette Mashi:

Even if they don't read the letter, they see your name and that awareness and

Annette Mashi:

that, oh yeah, I remember that architect because they, they may have gotten your

Annette Mashi:

name as a referral from somebody else, and now, now you're on their radar.

Annette Mashi:

So stay on their radar and in order to stay on their radar, they're

Annette Mashi:

gonna check you out on your website.

Annette Mashi:

They're gonna check you out on social media, and if you're on their, if

Annette Mashi:

they're on your mailing list, then they're getting information from

Annette Mashi:

you on a regular basis, and you're gonna be the top of mind person.

Annette Mashi:

They're gonna choose.

Jon Clayton:

That is very sensible advice.

Jon Clayton:

I, I totally agree actually.

Jon Clayton:

I mean, I think given the duration of time once a month even,

Jon Clayton:

that, that, that feels like.

Jon Clayton:

It is still gonna be enough to keep you top of mind over that period of time

Jon Clayton:

that we're likely to be looking at.

Jon Clayton:

And as you say, even if they don't read it, they're still getting that little

Jon Clayton:

cue, that little reminder of like, oh, you know, that that company is still in

Jon Clayton:

business, they're still doing things and designing spaces, and those different

Jon Clayton:

pieces of content can interlink because then the, the email that gets sent

Jon Clayton:

out, you know, if you've also done the.

Jon Clayton:

The blog post on the website, you can then be resharing that on your email

Jon Clayton:

newsletter and your social media posts.

Jon Clayton:

So all those different pieces of that puzzle, it's like this content ecosystem

Jon Clayton:

that's all kind of working and supporting each other and, um, directing people

Jon Clayton:

to connect with you in different ways, you know, spend more time with you, um,

Jon Clayton:

particularly with the,

Annette Mashi:

It's the flow.

Annette Mashi:

Architects love the flow.

Annette Mashi:

It's the flow.

Jon Clayton:

It's, yeah, it's a good, it's a good analogy.

Jon Clayton:

It is.

Jon Clayton:

It is the flow and, um.

Jon Clayton:

I think that thing, particularly with a long form thing, the, the content,

Jon Clayton:

like the blog posts or podcasts, this type of long form content, that is a

Jon Clayton:

really good way for people to spend more time with you and your brand,

Jon Clayton:

um, so that by the time that they are getting to that stage of readiness

Jon Clayton:

to invest, but if they've already.

Jon Clayton:

Read a dozen blog posts on your website, or they've watched a video interview

Jon Clayton:

you've done, or listened to a podcast, they've maybe already spent several

Jon Clayton:

hours with you already and compare that to an architecture firm down the road

Jon Clayton:

that doesn't have any of that content.

Jon Clayton:

They've not been able to do that with that firm.

Jon Clayton:

So you've got this advantage there by having this working for you.

Annette Mashi:

Yeah,

Jon Clayton:

Hmm.

Jon Clayton:

So you, you worked with an architect, um, for about four years and they, they

Jon Clayton:

were publishing eight blogs a year.

Jon Clayton:

Um, that, so it's not even once a month that they were publishing that

Jon Clayton:

blog and she's getting the level of inquiries that she wants from that,

Jon Clayton:

from eight blogs over that year.

Jon Clayton:

What does this tell us, Annette about?

Jon Clayton:

About how this can work for people?

Annette Mashi:

So.

Annette Mashi:

It's a content library.

Annette Mashi:

We built a content library and it's, she's talking about many different things

Annette Mashi:

and we're using these pieces of content to connect with each other so people

Annette Mashi:

are spending longer time on her website and reading about her and making that

Annette Mashi:

decision, and they're getting to know her even before they make that call.

Annette Mashi:

Like we, you just mentioned even before they make that call and

Annette Mashi:

say, yes, let's, I'm ready to go.

Annette Mashi:

They've discovered how she thinks.

Annette Mashi:

That she has expertise, that she's worked on other people's projects,

Annette Mashi:

what she's done for other people.

Annette Mashi:

So it's given the, the clients' ideas on what the architect can do for them.

Annette Mashi:

So it's, it doesn't have to be heavy lifting.

Annette Mashi:

It's not a blog a day or anything like that, or newsletters

Annette Mashi:

and emails and, and things.

Annette Mashi:

It's investing in the right type of content that will appear on your

Annette Mashi:

website that will nurture people, that they can read it over that

Annette Mashi:

time to be able to be ready to buy.

Annette Mashi:

Know you're the right architect for them.

Jon Clayton:

It's a great approach because particularly with like the

Jon Clayton:

blog posts on the website, like this is, um, if it's a good blog post that

Jon Clayton:

provides value and, and helps people.

Jon Clayton:

So it's either, it could be providing advice, it could be providing

Jon Clayton:

inspiration, could be sharing a story from working with one of your clients.

Jon Clayton:

Um, there's all those different opportunities there.

Jon Clayton:

But this could be working for your practice for years.

Jon Clayton:

Years to come.

Jon Clayton:

Like you could still be getting people traffic to that.

Jon Clayton:

So it's good for

Jon Clayton:

SEO.

Jon Clayton:

Um, you could also still be, still resharing it on your social media and

Jon Clayton:

in your newsletters in the future.

Jon Clayton:

Um, because that's the thing as well, that if you, if emailing your customer

Jon Clayton:

base once a month and you've got a body of work, this library that you're building

Jon Clayton:

on your website, honestly, like, they're not gonna remember what you shared.

Jon Clayton:

Nine months ago, you can actually reshare some of this stuff as well.

Jon Clayton:

You know, like we don't just like share once and then, and this in this

Jon Clayton:

spirit of this content repurposing.

Jon Clayton:

Like we don't just share things once.

Jon Clayton:

We want to keep squeezing more juice out of it and resharing it.

Jon Clayton:

So, um, yeah, we don't necessarily need to have.

Jon Clayton:

Dozens and dozens and dozens and dozens of blog posts there.

Jon Clayton:

You know, it could have a few really good blog articles on

Jon Clayton:

the website that potentially could do a lot of heavy lifting.

Annette Mashi:

Absolutely.

Annette Mashi:

And connecting one with another, which is really good.

Annette Mashi:

In other words, if you're writing specifically, I could,

Annette Mashi:

you could be writing about the design of a specific project.

Annette Mashi:

You could be talking about the lighting in that specific project, and then

Annette Mashi:

you point them to an article talking about circadian rhythm and lighting

Annette Mashi:

and what that's all about, and.

Annette Mashi:

Then you can talk about health and wellness and how does that work?

Annette Mashi:

And then the lighting you, you add that one piece of lighting in with yoga, the

Annette Mashi:

yoga studio that people built, and you're connecting all of your articles together.

Annette Mashi:

And so people are reading and whatever interests them, and then

Annette Mashi:

they learn more about the architect until they're ready to buy.

Jon Clayton:

Mm, that's a really good idea in that.

Jon Clayton:

So, so there, if, if we've already got a few blog articles on our website and

Jon Clayton:

we add a new blog article that we could.

Jon Clayton:

Take a look at our other articles and see if there's any that are

Jon Clayton:

related, any related topics.

Jon Clayton:

We can then link those pages to each other, which is going to not only,

Jon Clayton:

well, for the customer's point of view, it's making it even more valuable

Jon Clayton:

because they're reading that article and then they're getting links to

Jon Clayton:

other related topics and articles.

Jon Clayton:

That they are gonna get value from.

Jon Clayton:

So it's better for them, but also it's increasing the dwell time on our

Jon Clayton:

website, which is great for us as a service provider because they're now

Jon Clayton:

spending more time on our website instead of leaving to go and learn

Jon Clayton:

about that thing somewhere else.

Jon Clayton:

So it's a win-win.

Annette Mashi:

Yeah.

Annette Mashi:

Yeah.

Annette Mashi:

More people should do it.

Jon Clayton:

Yeah, absolutely.

Jon Clayton:

Yeah.

Jon Clayton:

It's something that I, um, I could probably do with doing more of that

Jon Clayton:

myself actually with this show.

Jon Clayton:

Thinking about when we create a new episode, um, what other episodes

Jon Clayton:

do we have in the back catalog that are related to the topic?

Jon Clayton:

And then linking to those in the show notes as well, or

Jon Clayton:

referencing and mentioning them.

Jon Clayton:

Mentioning them in the, the episodes.

Annette Mashi:

I think you just did that on a, i, I listened the other day

Annette Mashi:

when you talked about your a hundred plus episodes and then you said, these

Annette Mashi:

are the episodes and if you wanna learn about this, there's more there.

Annette Mashi:

And it's you, you're people are learning from you.

Annette Mashi:

The more they learn from you, the more they know you, they like you, they

Annette Mashi:

trust you, and the more they're ready to do business and give you their money.

Jon Clayton:

that's exactly it.

Jon Clayton:

So, um, if.

Jon Clayton:

If someone who's listening to this now, if someone's listening or, or watching

Jon Clayton:

this, 'cause we have these on YouTube now as well, and they want to start

Jon Clayton:

repurposing some content that they've got and they wanna start today, what's one

Jon Clayton:

thing that, that they should do first?

Jon Clayton:

What, what would be one thing they could do to just get started with this?

Annette Mashi:

So first, see what you have.

Annette Mashi:

So like we talked about, you don't need to reinvent the wheel.

Annette Mashi:

Let's start with what we have and then what, let's map it.

Annette Mashi:

Try to map it into the different pieces and see what's missing.

Annette Mashi:

And you can even use chat, GPT, say, I have this blog post, I have this

Annette Mashi:

blog post, I have this blog post.

Annette Mashi:

What, what are people missing?

Annette Mashi:

And I would also suggest, what are the questions your clients are asking?

Annette Mashi:

Or what are the people, if you're doing discovery calls and things

Annette Mashi:

like that, what are they asking?

Annette Mashi:

What do people wanna know?

Annette Mashi:

What do they need to know in order to start working with you and

Annette Mashi:

then create a blog about that?

Jon Clayton:

Oh, that's a great one.

Jon Clayton:

Yeah.

Jon Clayton:

So to begin, take a look at what we've already got and try and

Jon Clayton:

see what opportunities there are from existing content that we can

Jon Clayton:

repurpose and then think about.

Jon Clayton:

What are the things that the customers need to know to work

Jon Clayton:

with you and thinking about those questions that you often get asked?

Jon Clayton:

Um, that's that.

Jon Clayton:

I mean, just with that, like we, we should have a good amount of

Jon Clayton:

content to get started with some

Annette Mashi:

a year's worth of blogs.

Jon Clayton:

a year's worth of blogs.

Annette Mashi:

A year's

Annette Mashi:

worth of blogs.

Annette Mashi:

Yeah.

Annette Mashi:

Even, even, even your process.

Annette Mashi:

I think that's the next piece that I'm gonna be writing for, for my client,

Annette Mashi:

because we talked about all the, we talked about materials, we talked about flooring,

Annette Mashi:

we talked about ceilings, we talked about windows, we talked about, uh, landscaping.

Annette Mashi:

And I said, but we need to talk about your process.

Annette Mashi:

What's it like to work with you?

Annette Mashi:

What are the steps that people need to go through and put that together as a blog?

Jon Clayton:

I would say, um, I'd just throw in a couple of book

Jon Clayton:

recommendations for everybody.

Jon Clayton:

Um.

Jon Clayton:

They ask you answer by Marcus Sheridan is a really good content marketing

Jon Clayton:

book, which you can get some ideas from.

Jon Clayton:

And um, another one I recommend is Content Fortress, um, by Martin

Jon Clayton:

Huntbach and um, Lindsay Cambridge.

Jon Clayton:

And I can't remember the episode number off the top of my head, but

Jon Clayton:

I interviewed Martin a little while back and um, that might be an episode

Jon Clayton:

to go and check out after this one actually, as, um, there we go.

Jon Clayton:

You see, I've inserted

Jon Clayton:

the done the thing that I said I was gonna do there referencing into the episode.

Jon Clayton:

Um, but yeah, those would be a couple of book recommendations that

Jon Clayton:

might help also kind of stir up some, some ideas for new content.

Jon Clayton:

Um, Annette, we've grew quite a bit there.

Jon Clayton:

Um.

Jon Clayton:

Is there anything else you wanted to add about content repurposing

Jon Clayton:

that we haven't already covered?

Annette Mashi:

Um, I think I'd like to just mention in marketing in general, um.

Annette Mashi:

Let's talk about the benefits.

Annette Mashi:

Talk about the benefits to your clients.

Annette Mashi:

What are your clients getting?

Annette Mashi:

Not the features, not this many rooms and that many, you know,

Annette Mashi:

this square footage or whatever.

Annette Mashi:

What's the benefit that they get?

Annette Mashi:

So it's, it's really important to position for, for the architects to the

Annette Mashi:

position themselves as, as the guide.

Annette Mashi:

I'm guiding you, the client is the hero, and these are ways that I can help you.

Annette Mashi:

Fulfill your dreams, build the home that you're envisioning or the,

Annette Mashi:

the office space that you need.

Annette Mashi:

Um, I designed my soul space, you know, the soul space that you can live in.

Annette Mashi:

Um, so it's, it's important to put client first.

Annette Mashi:

Try to think about the client first.

Annette Mashi:

A lot of, um, things that I see are, we did this and we did

Annette Mashi:

that, and we won this award.

Annette Mashi:

The, the client wants to know what you can do for them.

Annette Mashi:

Try to make all of your marketing and when you're repurposing and things

Annette Mashi:

like that, think about the client first and what does the client need to hear.

Jon Clayton:

I suppose a simple exercise is to go through your website

Jon Clayton:

and your social media and look how many times do we use the word we

Jon Clayton:

and how often do we mention you?

Annette Mashi:

Yeah.

Annette Mashi:

We designed beautiful spaces.

Jon Clayton:

We are great.

Jon Clayton:

Hire us today.

Annette Mashi:

Exactly, exactly.

Annette Mashi:

So just, you know, that, that little exercise to reposition it into client,

Annette Mashi:

you know, client first, client facing, um, will, will definitely help.

Jon Clayton:

Yeah.

Jon Clayton:

There's another question I wanna ask you in that this is my new regular question

Jon Clayton:

that I'm asking all of the guests.

Jon Clayton:

Um, what is one resource that you use in your business that

Jon Clayton:

you couldn't live without?

Jon Clayton:

So.

Jon Clayton:

Resource.

Jon Clayton:

This could be, it could be a website, it could be an app, a gadget, it could be

Jon Clayton:

a book, podcast, any kind of resource.

Jon Clayton:

Does something spring to mind that's an essential for you?

Annette Mashi:

my network of other people that I work with, um, I think is the,

Annette Mashi:

the number one resource that I have.

Annette Mashi:

So, days that are hard, days that are difficult days that things

Annette Mashi:

don't go exactly how they should.

Annette Mashi:

Days that I want to celebrate, um, things that I want to share.

Annette Mashi:

Things that I wanna learn from, decisions that you need to make,

Annette Mashi:

have a network of people that you're working with that support you,

Annette Mashi:

that help you, that encourage you.

Annette Mashi:

So I think people, people, people people and, and the network that you create.

Annette Mashi:

Um, and, and it doesn't, and it can be other architects, you know, share that.

Annette Mashi:

Don't be a, there's plenty of work for everybody.

Annette Mashi:

There's plenty of building going on for everybody.

Annette Mashi:

So, you know, share.

Annette Mashi:

Share your clients or your clients, their clients or their clients.

Annette Mashi:

And, um, I think that sharing and, and creating that network that the network

Annette Mashi:

is, is the most important thing that I probably couldn't live without.

Jon Clayton:

Yeah.

Jon Clayton:

I dunno who said it, but, um, that's, that phrase isn't there.

Jon Clayton:

Your network is your net worth.

Annette Mashi:

Ah, nice.

Annette Mashi:

Mm-hmm.

Jon Clayton:

Yeah.

Jon Clayton:

Yeah.

Jon Clayton:

It's so true though.

Jon Clayton:

And there's a lot of value from, um, collaboration, but, and particularly

Jon Clayton:

with other people in your industry that, um, I, I think sometimes

Jon Clayton:

we struggle with it because, you know, particularly when it's like.

Jon Clayton:

Oh, the competitors, I'm not sure I should like hang out with them or

Jon Clayton:

talk to them, but if you can change your mindset around that and have

Jon Clayton:

more of, um, an abundance mindset that there is enough for everybody.

Jon Clayton:

There's so many benefits to getting to know the people that do

Jon Clayton:

the same sorts of things as you.

Jon Clayton:

You can really learn a lot from, from other people in your space.

Jon Clayton:

Um, so yeah, that's a great, a great suggestion for a resource there.

Jon Clayton:

Annette, I've really enjoyed this conversation.

Jon Clayton:

Um, thank you so much for, for sharing your expertise with us and, uh, for

Jon Clayton:

joining me today for this conversation.

Jon Clayton:

Um, if people would like to connect with you online, where's the best

Jon Clayton:

place for them to do that for?

Annette Mashi:

So, LinkedIn.

Annette Mashi:

LinkedIn.

Annette Mashi:

LinkedIn and LinkedIn is where I hang out.

Jon Clayton:

Brilliant.

Jon Clayton:

Okay, well I'll make sure we put your LinkedIn profile.

Jon Clayton:

Um, we'll put a link to that in the show notes and the description.

Jon Clayton:

What about your website?

Jon Clayton:

Do you wanna remind people how to find your website?

Annette Mashi:

Sure.

Annette Mashi:

It's wright wizards.com.

Jon Clayton:

Great.

Jon Clayton:

Great.

Jon Clayton:

Perfect.

Jon Clayton:

Thanks again and that it's been a pleasure.

Annette Mashi:

Thank you, John.

Annette Mashi:

It was wonderful.