Speaker A

Headline number two, which also is about a new CEO.

Speaker A

And so it's kind of apropos or very, very a nice segue here we've got going.

Speaker A

Wonder if that was planned.

Speaker A

And you think so?

Speaker A

I don't know.

Speaker A

Pretzel.

Speaker A

All right.

Speaker A

According to retail Dive, the new department store.

Speaker B

You're just patting yourself on the back.

Speaker A

I don't like Chris.

Speaker B

I'm patting myself on the back.

Speaker A

I'm just like saying, this is what we did, you know.

Speaker B

Okay, okay.

Speaker A

According to the retail.

Speaker A

I think I said the new department store Kohl's is anything but new.

Speaker A

The department store Kohl's has tapped Michael CEO Ashley Buchanan to lead the retailer beginning early next year, replacing Tom Kingsbury, effective January 15th.

Speaker A

Buchanan has been CEO of Michaels Companies since 2020 and in a 13 year career at Walmart, held various executive roles including chief merchandising and chief operating officer for Walmart US E Commerce.

Speaker A

And what do you think of Buchanan as the new CEO hire for Kohl's?

Speaker B

Oh, man, I, you know, I think he's, he's a, he's a great person for this job.

Speaker B

I will especially be looking to his time at Walmart to help Kohl's grow.

Speaker B

Cause I think that's a similar customer demographic.

Speaker B

It's a similar income demographic and product set realistically for where Kohl's really needs to be strong.

Speaker B

But Chris, my question is actually like, after Kingsbury leaving, I mean, we thought he was pretty decent too.

Speaker B

I'm just one.

Speaker B

And the earnings, I mean, I'm just curious, what is there to do?

Speaker B

Like, how can you save this?

Speaker B

And so my tell will really be, how long does Ashley Buchanan stay there after, like, is he going to be a year in and out?

Speaker B

Because there's really no salvaging what's left of Kohl's right now.

Speaker B

Or does he.

Speaker B

Do we start to see things turn around from him?

Speaker B

But I think it's the right person for the job, the right background for the job, especially given the similar customer demographics that I mentioned.

Speaker B

But where do you fall on this?

Speaker B

Where are you?

Speaker A

Yeah, I, I think you're bringing up a good point.

Speaker A

Yeah, I actually think he maybe jumped ship too early, going back to the first headline, because I think I said like three or four months ago that he'd be a good candidate to take over for Cornell at Target.

Speaker A

But now that ship is essentially sailed and I think it is an uphill battle, you know.

Speaker A

You know, to your point about Kingsbury, I thought, you know, I always questioned his hire because he was From Burlington.

Speaker A

I called him Burlington Tom for a while.

Speaker A

Like, again, that guy doesn't have a lot of digital experience.

Speaker A

And so what did he do?

Speaker A

He did the things he knew.

Speaker A

He brought Baby into the store because Burlington was a success of Baby.

Speaker A

But like, we actually hypothesized back.

Speaker A

I remember when we were doing this podcast at Shop Talk Europe, we're looking at Cole's second quarter earnings.

Speaker A

We're like, oh, my God, this is only going to get worse.

Speaker A

And look, here we are now.

Speaker A

It did.

Speaker A

And their earnings report yesterday said that sales were down 9% comparably in the last quarter.

Speaker A

So that's.

Speaker A

That's crazy.

Speaker A

But on paper, Buchanan looks like the right guy.

Speaker A

He's done a great job at Michael's.

Speaker A

Like, he's done a good job there.

Speaker A

And he.

Speaker A

He also listens to our show.

Speaker A

So, you know, kudos to him for that.

Speaker A

But, you know, so he.

Speaker A

But he's definitely got his job cut out to him.

Speaker A

I'm not sure there's anything you can do with Coles at this point, though, but I wish him the best of luck and.

Speaker A

And I think he'll like that we're saying this to him, but we are going to objectively comment on what we see him try to do here going forward.

Speaker A

Yeah, but I think he's got the right chops to lead this type of retailer, too.

Speaker A

That's the last point I'd say on, which is like, you know, if you look at what Michael's done, they've expanded their marketplace pretty broadly.

Speaker A

They've created an experience platform to coordinate events in their stores for parties, for dates, for meetups.

Speaker A

They allow makers into their stores as well.

Speaker A

So they have extended their brand in a way that people didn't think was possible.

Speaker A

And that's the kind of thing that today's leader needs.

Speaker A

I said this to a consultant this week.

Speaker A

You have to understand as an executive how to use digital to extend the relationship with your brand.

Speaker B

Yeah.

Speaker B

And that's what I think.

Speaker B

Yeah.

Speaker B

And that he's willing to test that kind of stuff like you're talking about in the stores and.

Speaker B

And figure out, not just testing it, but okay, if we're going to deploy this, this makers Marketplace in store, like, how are we going to scale that realistically?

Speaker B

Because that's a very hard thing to do.

Speaker B

And so I think that that, to me, shows that he's at least willing to.

Speaker B

To hopefully try some things.

Speaker B

Like, you're saying that incorporate digital, that allow Kohl's to scale some of these initiatives quickly to hopefully save that business.

Speaker A

Yeah.

Speaker A

And you have to have that mindset, and that's the reverse engine of your bicycle.

Speaker A

Remember that analogy we used to talk about a lot learning Omnichannel retail is learning how to ride a bike that is reverse engineered to.

Speaker A

When you want to go to the right, you have to turn the handlebars to the left.

Speaker A

People with digital.

Speaker A

Yeah, people with digital mindsets like he has that have grown up in E commerce have that legacy.

Speaker A

Merchants that have grown up in 20 years inside an organization are not likely to have that.

Speaker A

And that's what the boards have to realize.