Hey there and welcome back to lead the team.
Speaker AWhat does it take to lead a revitalization of a century old brand and make it resonate powerfully with today's consumers?
Speaker AWe'll meet Andy Mex, president of Chicken of the Sea.
Speaker AYes, that Chicken of the Sea.
Speaker AA seasoned leader with over two decades in the consumer packaged goods industry.
Speaker AWith a background that includes a J.D.
Speaker Aan MBA from the University of Pittsburgh, and pivotal roles at Del Monte Foods and starkist, Andy has consistently driven both growth and innovation wherever he goes.
Speaker AAnd at Chicken of the Sea, he spearheaded a comprehensive rebranding effort, modernizing the iconic Catalina Mermaid and launching Health Focus, first product lines to align with contemporary wellness trends.
Speaker AAnd even under his leadership, the company re established or established its first east coast office over in Pittsburgh, tapping into the region's rich talent pool and reinforcing its commitment to community engagement.
Speaker AAndy, welcome to lead the team.
Speaker ASir.
Speaker BThank you, Ben.
Speaker BGreat to be here.
Speaker ABefore we got rolling here, you were talking about the importance of not running away from a big challenge, actually running towards it.
Speaker AWhen's the time that this came up for you and your career?
Speaker BSure, yeah.
Speaker BI mean, I think that sometimes the best opportunities come in turbulent times.
Speaker BAnd wise old man in our industry once told me that the fishing is good when the waters are rough.
Speaker BAnd I found that to be true.
Speaker BEven, even before I received that advice, I found that I was maybe practicing it and then once I once I heard that, it really just instilled that belief even more.
Speaker BAnd so I've, I've kind of kept running towards challenges.
Speaker BWe operate in a low margin industry and one that's fraught with a lot of challenges and everything from challenging procurement, regulatory and, and, and so a lot of people, a lot of professionals in my industry have decided to bail.
Speaker BThey've gone to other sorts of roles, other sorts of businesses.
Speaker BIt's a lot easier to sell candy or even pet products, much higher margin.
Speaker BBut what I found is that by going after some of the tougher challenges, taking on some of the tougher jobs, ones that may not have even been on the natural career path, I've been able to thrive.
Speaker BAnd it's something I would recommend that everybody do is be open minded and look for different angles, be the person, be the solution to some of those challenges.
Speaker ASo do you have a favorite, a favorite challenge that you faced along the way that that really helped accelerate your growth or your leadership?
Speaker BWell, I mean there, there have been lots of challenges.
Speaker BI mean just, you know, even, even this, this brand itself that I'm working On Chicken and Sea Brand, 100 years old, has a wonderful heritage.
Speaker BAnytime I talk to people and I tell them where I work, they can.
Speaker BEveryone's aware of the brand.
Speaker BSome people can sing the jingle.
Speaker AEverybody's seen it like it's there in the store, right on the aisle.
Speaker AYou won't buy it every week.
Speaker BAbsolutely.
Speaker BBut, you know, over time, it.
Speaker BWe've lost some relevance.
Speaker BIt hasn't resonated with people as much.
Speaker BLost share.
Speaker BSo how do we revitalize this brand?
Speaker BWhen I walked in the door, noticed some things right off the bat that needed a change.
Speaker BIt was late in the pandemic.
Speaker BWe had to take some price changes like everybody else did.
Speaker BAnd we own some brands in our portfolio that are number one brands.
Speaker BChicken and season number one Salmon.
Speaker BWe're the number one.
Speaker BSardine.
Speaker BWe have a couple of other brands.
Speaker BGenova King Oscar Premium, you know, they're number one.
Speaker BBut Chicken and sea tuna slipped to being the number three brand.
Speaker BSo to, to take a price increase during the pandemic, that was a big challenge.
Speaker BBut we knew we had to do the tough things, make the tough calls.
Speaker BWe took price increases, we did some value engineering, and then we did a entire portfolio rebrand.
Speaker BWe repositioned it to make it more shoppable, more modern looking, and we launched some new items and that were a little bit more relevant to today's consumer.
Speaker BAnd we're starting to see our share grow again.
Speaker AWow, what a cool story.
Speaker ASo it's interesting.
Speaker AYou're a third place in tune at the time, and you say, hey, we got to increase the price.
Speaker ADid everybody's jaw hit the floor and say, what?
Speaker AShouldn't we be doing the reverse?
Speaker ABecause it doesn't lower cost, gonna drive more sales, right?
Speaker BAbsolutely.
Speaker BBut you, you need to ensure that you have a healthy business first.
Speaker BAnd, and, you know, then you go after the bigger slice of the pie.
Speaker BBut it's, it's a big momentum business.
Speaker BSo, you know, once you start rolling, you keep, you keep winning more.
Speaker BAnd, and when you're going downhill, it's.
Speaker BIt's hard to stop.
Speaker BSo it's a delicate balance and, and certainly a great challenge.
Speaker AAnd so what's been the impact?
Speaker ABecause you've been there at this point, like three years, Is that right?
Speaker BYeah.
Speaker BSo we've been growing our sales.
Speaker BWe've been growing, We've been, we've been becoming much more profitable in.
Speaker BAnd lately we're growing our share as well.
Speaker BRight now, we're the only brand that's growing our share.
Speaker BThe only big brand Private label has brought some additional challenges.
Speaker BThe, the other big guys aren't, Aren't.
Speaker BAren't doing as well right now.
Speaker ASo what about you as a leader?
Speaker AWhat was your leadership mindset when you came in there and you got to write the ship and then you're like, we're do something bold.
Speaker AWe're going to increase prices.
Speaker ALike, what was your mind's.
Speaker AI guess it was just.
Speaker AWas it just going back to, like, business principles of profitability, blocking and tackling.
Speaker BIts fundamentals, asking the qu.
Speaker AThe.
Speaker BThe basic questions.
Speaker BI mean, if you know nothing about the business, you can approach it that way.
Speaker BJust walk in the door and start asking questions.
Speaker BCan you tell me, you know, how many.
Speaker BHow many ounces of fish are in that can or in that pouch?
Speaker BAnd, and getting the basics right, having attention to detail, putting together a solid plan and then communicating it to the team and, and working with the team to line on that plane, communicate it downstream, and, and do it assertively.
Speaker AWell.
Speaker ASo looking back at your career, people heard some iconic food brands.
Speaker AWhy in the world did you go into food in the first place?
Speaker AAnd why did you start specializing in the fish world?
Speaker BYeah, it's a great question.
Speaker BSo, funny thing is, when I, When I first came out of school, I knew nothing about the food business.
Speaker BAnd I had an interview at Del Monte Foods, and at the time, I wasn't feeling great that day.
Speaker BAnd, and almost didn't go to the interview.
Speaker BAnd my wife said I should.
Speaker BYou should go.
Speaker BJust let's listen to what they have to say.
Speaker BAnd, and, and I went to the interview and started hearing more and more about it and really opened my eyes.
Speaker BAnd, and, and because I wasn't like, really even sure that I was serious about it, honestly, like, as a kid, I was just kind of cocky.
Speaker BI walked in as cocky and like, you know, where do you see yourself five years from now?
Speaker BIt's.
Speaker BI don't know.
Speaker BI'm not gonna be sitting over there and be doing something else.
Speaker BAnd.
Speaker BAnd fortunately, the hiring manager actually kind of, kind of liked it.
Speaker BAnd as a Friday afternoon, and by Monday morning, I received a phone call with an offer, and I was like, I was like, what you're offering?
Speaker BHow much?
Speaker BLike, and it wasn't a lot of money, but to kid, it was a lot of money to make money selling food.
Speaker BSo I got into the industry and learned more and more every day.
Speaker BAnd my first year was rough, but by, by year two, I was really enjoying it and I worked on diff.
Speaker BMy first business was.
Speaker BWas on tuna and then.
Speaker BThen I got to work on fruits and vegetables and pet products and baby food and soup.
Speaker BAnd so I had a lot of great experiences.
Speaker BBut then ultimately I been pulled back into tuna over the years because it's a very specific industry.
Speaker BIt has a lot of nuances.
Speaker BAnd.
Speaker BAnd, yeah, and like, the institutional knowledge means a lot in this space.
Speaker AOkay, all right, so let us hear that.
Speaker AWhat is interesting and so nuance about that specific industry, because there's probably not a single person on this listening right now that has not had canned tuna, Canned salmon.
Speaker AI mean, this is.
Speaker AThis has been around forever.
Speaker BProcurement and supply chain makes it a big challenge.
Speaker BSo most of the fish is caught around the world in very warm areas, I think near the equator.
Speaker BSo Bangkok's at tuna capital of the world, Thailand, Ecuador, you know, places like that.
Speaker BSo you need to procure the fish.
Speaker BVessel comes in, fish is in.
Speaker BIt's frozen in brine.
Speaker BThey need to thaw the fish, butcher it, cook it, clean it, can it, retort it, which means sterilizing it, basically.
Speaker BAnd then you need to, like, ship it around the world and ultimately get it to the consumer.
Speaker BAnd consumers aren't happy when it's.
Speaker BWhy is my tuna more than.
Speaker BWhy does it cost more than a dollar?
Speaker BIn the old days, it was two for a dollar for many, many years.
Speaker BAnd that's just amazing that we're even able to get to that sort of price with.
Speaker BWith that sort of supply chain.
Speaker BSo it's a.
Speaker BIt's a penny business.
Speaker BI mean, it's even every half a penny counts, really.
Speaker AWow.
Speaker AAnd so why is it.
Speaker AWhy is it so price sensitive?
Speaker AIt just.
Speaker AIt isn't good because, like, if you go to the.
Speaker ALike you buy salmon that's in the full, like, as a filet, the price is insane.
Speaker AWell, but then it's maybe not insane or crazy if you think about where it's coming from and how it's caught.
Speaker ABut the canned version is such a different price point.
Speaker AAnd I've never my mind been able to wrap my.
Speaker AMy head around the difference.
Speaker BYeah, it's a great question.
Speaker BI mean, it's almost become like a barometer for consumers if pricing in the marketplace.
Speaker BSo, you know, people complain about the price of a gallon of milk or a gallon of gasoline.
Speaker AYes.
Speaker BAnd for years and years, retailers would use tuna as a loss leader to bring consumers in the store.
Speaker BSo, like, every week they're running two for a dollar or a dollar on the front page.
Speaker BAnd so what would happen is when we're running those promotions, the Manufacturers are losing money that week, the retailers losing money that week.
Speaker BAnd, and the, the goal is, over time, get consumers hooked on it.
Speaker BYou make, you make a little bit of money when, when it's out there at the regular white tag price and you're selling some base cases.
Speaker AYeah, it's interesting.
Speaker ASo it's just like the history of it.
Speaker BYeah.
Speaker BRight.
Speaker BSo what we've done in the past several years is try to differentiate.
Speaker BSo how do we get away just from that base?
Speaker BCan, how do we sell something more premium?
Speaker BSo we sell a brand.
Speaker BMany people have heard of Genova, it's tuna and olive oil.
Speaker BOr we've launched chicken to see the past couple years, has launched these packets actually, I'm gonna grab one right here.
Speaker BSo we've, we have a partnership now with McCormick.
Speaker BAnd this is seasoning.
Speaker BSo how do you differentiate?
Speaker BGive consumers something that's convenient, healthy, and it's not.
Speaker BOthers aren't able to replicate it.
Speaker AWow.
Speaker ASo this is interesting for a listener to think about because you're, you're sort of a special, like a Celtic, a leader who's like, you're given a strong foundation in your, in the product, in the business and you're, you're like the innovator on top of that.
Speaker AAnd it's not easy to innovate an industry that's been around so long.
Speaker AAnd what, what are the keys of innovation when you start thinking about that as a leader?
Speaker ABecause, because I, I think a lot of the pressure can be, I don't want to screw this brand up like you, you've already got a, a great thing to work with.
Speaker AHow do you think about like risk taking and innovating on something that's already so iconic?
Speaker BSure.
Speaker BIt's a great question, something I think about a lot and I'm really a steward of the brand.
Speaker BSo canned tuna really came to the United States in 1903.
Speaker BAnd it came about because back then consumers were eating sardines and there was a big sardine shortage.
Speaker BAnd so the first tuna that fishermen caught were albacore.
Speaker BAnd it was more mild, it was whiter, drier in texture.
Speaker BIt was like chicken.
Speaker BAnd so they started calling it the chicken of the sea.
Speaker BAnd that's where our brain comes from.
Speaker BSo the first really big innovation was tuna in the can.
Speaker BAnd it was to, it was a belly filler.
Speaker BIt's healthy, of course, but it's a belly filler.
Speaker BBecause food wasn't readily available around World War I, protein options weren't readily available.
Speaker BSo then another really big innovation, 100 years later is the packet or the pouch that I just shared because it's no drain, it's convenient, it's portable.
Speaker BSo those have been some of the big innovations.
Speaker BAnd along with that we've maintained a certain price thresholds.
Speaker BThere's a lot of sensitivity to price.
Speaker BSo you can go even one of these packets, you can go buy it on promotion for a dollar.
Speaker BAnd you know, there are certain consumers that will pay a lot more.
Speaker BThey'll pay four or five dollars for a can of tuna, specialized can of tuna.
Speaker BSo I think the way we've tried to innovate is in a couple ways.
Speaker BOne is that we still, we still resonate with that consumer who's price sensitive and find ways to provide them with that, provide them with that single serve product that's affordable.
Speaker BOr maybe it's a larger can or a larger pouch for the family.
Speaker BIt's very affordable.
Speaker BAnd then another way we innovate is to appeal to those consumers who are, who are willing to maybe branch out and try something different, something a little bit more premium with olive oil or maybe it's, maybe it's more ultra sustainable product, for example, which something, it's something we very much pride ourselves on here at Chicken and Sea.
Speaker BOur parent companies, Thai Union, it's the largest tunim manufacturer in the world.
Speaker BThey own number one brands in all over Europe as well.
Speaker BAnd we've been ranked the most sustainable food company actually not just seafood, but the most sustainable food company by Dow Jones.
Speaker AWell, what's it like being can your industry like fish?
Speaker AThe oceans are under duress from like global warming, overfishing, pollution.
Speaker AThere's a lot to think about.
Speaker AHow are you thinking like, I guess, what's your advice to leaders when it comes to dealing with a lot of external factors that you simply just can't control, but yet you're, you're kind of the end of the supply chain.
Speaker ARight.
Speaker AYou've got to serve up something that's sustainable with your brand, that tastes good, that's healthy and you get a lot of headwinds on that front.
Speaker BSure.
Speaker BSo I mean, you have to be transparent and you have to do the right thing.
Speaker BAnd obviously you have to find a common sense, pragmatic way to get there that still fits your business model.
Speaker BBut you know, so what we've been able to do with our parent company, Thai Union, is instill some principles with, with our sea change program.
Speaker BAnd so as an example, that 97 of all the product we buy from the vessels out there, whether have an observer on Board or we have electronic monitoring on board.
Speaker AAnd what's electronic monitoring?
Speaker BSo it's like, it's like, you know, basically you have like, video technology, like AV technology on board, like monitoring what's happening there.
Speaker AOkay.
Speaker BAnd so, and we've, we've shared this with our retail customers and the big ones have helped build this strategy with us.
Speaker BSo we are leading those efforts.
Speaker BAnd it certainly come with a cost, but over time, you know, it's.
Speaker BWe sell a lot of product, so it's a $3 billion industry over time.
Speaker BWhen you sell hundreds of millions or billions of units over time, you, you know, you pay for these things.
Speaker ASo, so are the oceans, I think, I mean, I guess.
Speaker AHow do I ask the question.
Speaker BYeah, Are.
Speaker AIs seafood in trouble right now with all the conditions out there changing?
Speaker BYeah, well, I mean, I, I don't.
Speaker BI don't think seafood's in trouble.
Speaker BI think that there, there are some.
Speaker BThere are certainly some pitfalls, some warning, you know, signs, some things that need to be addressed.
Speaker BFor sure, there are stocks in.
Speaker BAre overfished tuna.
Speaker BFor the most part, it's not overfished.
Speaker BWe've put a lot of effort into it.
Speaker BAround the world, there's different regional fishery management organizations, you know, NGOs involved, all the different leading manufacturers make sure that we monitor the, the stocks and employ sustainable fishing practices.
Speaker BThe types of gear that are used have evolved greatly over the years.
Speaker BAnd you know, the times that of year even that vessels are allowed to go out or the types of gear they're allowed to use, you know, that's, that's really monitored to ensure that we have a sustainable, a sustainable industry, because, frankly, we don't want to fish ourselves out of business.
Speaker AReally good point.
Speaker AAnd for the listeners, I want them to really let that sink in, that because of the commercial interest, a lot of these areas and the fish stocks are being protected, whereas if the commercial interest were not.
Speaker AWe're not into this, and the protection, they'd probably be a lot better, a lot worse off.
Speaker AAnd I think it just gets a really good example of business being a proponent of good.
Speaker AAnd it's easy to be like, that's a corporate entity, they don't care.
Speaker ABut you guys are at the top of the food chain.
Speaker ANo, no pun intended.
Speaker AAll protecting the stuff.
Speaker BThat's right.
Speaker AYeah.
Speaker ASo, so good.
Speaker AWell, what.
Speaker AWe're from a healthiness standpoint, and I know we're doubling down on this, but I think about, like, executives on the go, and it's so easy to eat terribly while you're flying around while you're meeting these packages.
Speaker ASo like in our house, we use the cans to like supplement our food and plant meal around sometimes.
Speaker AHow are you seeing these packages used and are they available like for the business travel or in airports and whatnot?
Speaker BWell, they're not available so much in airports.
Speaker BIt's something that we're working on, on doing more of, but they are very readily available.
Speaker BWe sell a lot all over the place, all retail channels online.
Speaker BAnd you know, tuna is just a very healthy option.
Speaker BIt's one of the highest protein options, low in calories, high in vitamin D, one of the highest natural sources of vitamin D, omega 3s.
Speaker BMy son eats tuna literally every day, loves it.
Speaker BAnd we have all sorts of different flavors that, you know, that will appeal to different people.
Speaker BSpicy flavors and, and savory flavors.
Speaker BAnd you know, there are some concerns out there about, about, you know, eating, eating too much tuna and there, you know, there's a lot of noise out there and people are confused about what's safe to eat or not safety and how much, you know, of different types of food.
Speaker BBut ultimately I think that, that it's, overall, it's.
Speaker BTuna is very safe and I think that moderation in everything is, is the way to go.
Speaker BBut it's one of the healthiest food options out there.
Speaker AYeah, agreed.
Speaker AAnd it's a sustainable protein and it mixes well with a lot of different stuff.
Speaker ASo not to turn this into a tuna and salmon commercial, but it's.
Speaker AWe were really excited to get you on, you know, from this standpoint since we, since we enjoy it so much now.
Speaker AThinking about your career, you kind of explored your path a little bit getting into the, into the industry and why you stuck around doing it.
Speaker ANow thinking about your overall trajectory of your career and thinking about even earlier in your career, what's something that you'd encourage your younger self to try or.
Speaker BYeah, I mean, I, I think that, I think that younger people should be open minded, take on different roles, take on different challenges, be open to travel.
Speaker BI think that you might be surprised, you know, once, once you, once you get in there and you don't know what you don't know.
Speaker ASo be open, be open and go.
Speaker BAbsolutely.
Speaker BLike I said, like you need it.
Speaker BYou should embrace some challenges, run towards challenges.
Speaker BAnd, and, and also I also would recommend to people, think for yourself, think for yourself.
Speaker BThink pragmatically.
Speaker BDon't be afraid to zig when other people zag tell you.
Speaker BThere's a lot of groupthink out there too.
Speaker AYou Got a favorite zag that you've.
Speaker AWell done all the way.
Speaker BYeah.
Speaker BYou know, I think I've had opportunities where we're actually, I, I had an opportunity.
Speaker BDo I, you know, do I go towards safer area and consumer packaged goods like where I'm going and selling fruits and vegetables and pet products or do I go and sell tuna?
Speaker BAnd I went with tuna at the time because I, I just saw, I just saw a greater opportunity in the area that maybe other people shy away from and, and I could dig in and make a difference.
Speaker BBut I'll tell you another example.
Speaker BYou know, I go to, I go to trade shows and, and there's these, there's these themes and like you go to like Expo west and one year you go, and there's like, I don't know how many hundreds of people selling products of cbd.
Speaker BThere's like cbd, you know, cream and cbd, you know, in your coffee and like, and, and, and I just, I just shake my head and think like I, I, I feel bad for some of these people at one point.
Speaker BOn one hand I'm saying run towards challenges, try something new.
Speaker BBut on the other hand like don't do, don't do the same thing everybody else is doing the next year.
Speaker BIt's like plant based protein.
Speaker BEveryone's doing plant based.
Speaker BSo when I see that happening, I go the other, I run the other way.
Speaker BI go do something, something else.
Speaker AYeah, it just sounds like you're chasing trends can pay off, but it's not necessarily a guaranteed payoff for people in their career, especially in the next year.
Speaker BIt's absolutely, someone's going to succeed, but your chance of success is maybe higher by going after the more nuanced opportunity or more challenging opportunity that other people don't want to approach.
Speaker AWhat's the one trait that you wish you could instill in every employee?
Speaker AAnd why do you think it's important?
Speaker BI think communication is very important.
Speaker BYou know, along with that is attention to detail, detailed communication, being assertive in the way you communicate.
Speaker BSo make sure, make sure you know what you're saying, do your research, dot the I's, cross the t's and then, and then, you know, stand behind it.
Speaker BI mean that doesn't mean that you should never admit you're wrong or anything along those lines.
Speaker BBut you know, I had one time I had a boss who told me you're really good at putting together presentations and telling a story.
Speaker BLike you're, you're at least an email.
Speaker BLike your emails are great.
Speaker BLike, like just Very clear, concise, defined.
Speaker BLike there's no question, there's no question.
Speaker BWhen I read one of your emails, like what you're, what you were saying.
Speaker BHe said, I think that when you build a sales deck, when you go to customer, it should be the same way, make you think about your PowerPoint, like how it flows.
Speaker BAnd so I, you know, that was actually really good advice.
Speaker BSo I, I took that analysis.
Speaker BLike that's how I'll build a presentation as well.
Speaker BAnd, and, and it makes a big difference the way people respond to you.
Speaker AYeah, it's like, listen, like I like that because what I hear in that is make sure to think about how the email is being read or how the people in the audience are going to be receiving it and design it with that in mind.
Speaker AVersus and it's so easy, like especially from your standpoint where you have the curse of knowledge.
Speaker AYou know the industry so well, you know the business, you've been there so many years.
Speaker AIt's easy probably to speak to retailers, speak to customers in a way like they, they have this knowledge.
Speaker BAbsolutely.
Speaker AYou know, put yourself in their shoes.
Speaker BAnd so, you know, another leader once told me, he said, think about, think about what your audience is thinking.
Speaker BThink about what that other person is thinking.
Speaker BLike what is motivating him or her.
Speaker BLike what, like really matters to that person.
Speaker AYeah.
Speaker BAnd that will, that will change the way you communicate.
Speaker BThat will maybe even change your entire proposition, your entire, you know, way to approach that person.
Speaker ADo you remember the first time you, you put that into use for a presentation and the response you got?
Speaker BI, I can't, I can't think of any one example, honestly, like that comes to mind.
Speaker BBut I, I just think it's, I think it' you know, on, on a day to day basis all the time.
Speaker BLike I might think that I had, we have a really good idea.
Speaker BLike this is something that the company should do.
Speaker BThis is something, you know, it's a new proposition.
Speaker BIt's something we're real bullish on.
Speaker BBut I know that, that, that the individual I'm talking to on the other side of the desk, like he's, he's more worried about challenges that are happening right now in supply chain.
Speaker BRight.
Speaker BSo then I need to park my big idea for a second and think about how do I help, how do I help him with the supply chain problem and then we'll circle back to my idea.
Speaker AThat's so good.
Speaker AIt's like there's really two different ways to think about.
Speaker AOne is what do you want to Communicate, and you mentioned that earlier, to really think about that at a level of detail versus just starting to talk, have a, have an idea of you want to communicate.
Speaker ABut secondly, translate that in a way that's going to resonate and it might be, you know, addressing something specifically like in the supply chain and then coming back around to your idea that you're hoping to communicate.
Speaker AAnd I think it's so easy too as a CEO to just write the email that you're trying to get out to your employees or your customers, but if they don't hear it, if they don't understand it, if they're not buying in, it's not going to help.
Speaker ASo doing that extra level of homework can be, be so, so good thinking about your career.
Speaker AWhen's the time you had an unexpected twist or failure in your career and had to lead to your success or growth on down the road?
Speaker BYeah, I mean I can think of a couple examples, you know.
Speaker BSo we talked earlier about how, how when I first got into the food industry, started Del Monte Foods and my first role was, I had no idea what it was honestly.
Speaker BLike I, I didn't understand what the specific role was as I was going into it.
Speaker BIt was a trade, trade marketing role which people hear marketing, they think it's marketing, but it's not marketing at all.
Speaker BIt's more managing the promotional funding for your customers.
Speaker BAnd so my first year I'm learning that, learning the business and we had trade promotion management system and it's just, it's just like managing like the events like, like one, one by one in the system and it was like mind numbing and, and, and I, I wasn't, I wasn't doing, doing too well at it.
Speaker BAnd honestly like, I'm not, I'm not sure that there's a point where I wasn't sure I was going to make it.
Speaker BAnd but fortunately it just, you know, one day I kind of, just kind of just got a little frustrated and decided, you know what I'm gonna kill, I'm gonna be the best person at this.
Speaker BAnd from there on like I never looked back.
Speaker BIt like really fueled my competitive drive.
Speaker BAnd then, and then I was exposed to some different areas of business.
Speaker BIt went through trade marketing into sales and then category management and retail ops.
Speaker BI got to be part of.
Speaker BAnd then one day, this is years later, now I'm at Starkist and I had led sales, sales roles and trade marketing.
Speaker BAnd so I had a pragmatic lens to the business.
Speaker BAnd our CEO came to me and said I'M looking for someone with this sort of lens to lead the marketing team.
Speaker BAnd so I'm a trained marketer, but I've gone through a large part of my career where I was really more in the sales side of the business.
Speaker BSo all of a sudden I'm thrown into marketing role now and have to wear a little bit of a different hat and.
Speaker BBut we ended up doing really well.
Speaker BWe ended up, you know, being very innovative and growing our sales and share a lot over that time.
Speaker BAnd it's grateful for that opportunity because it's able to see the business from.
Speaker BFrom some different, different sides wearing different hats.
Speaker AOh, man.
Speaker ASo it sounds like you, like, what I hear in that too initially is maybe you weren't fully committed early in your career and one day you're like, you know what?
Speaker AI want to commit.
Speaker AI'm going to commit to do this role, even though I'm still trying to understand what it is.
Speaker ARight.
Speaker AAnd it sounds like you've got a theme in your career.
Speaker AWhen you make that commitment, things start to go in a positive direction because you accelerated there at Del Monte.
Speaker AThen you get at starkist, you got that cool opportunity.
Speaker AWhat was it like being at starkist and then getting the call from Chicken of the Sea because you were cmo, you had risen.
Speaker BYeah.
Speaker APretty high up at starkist.
Speaker ADid you kind of feel like, hey, I've kind of topped out like I am.
Speaker AI've achieved the highest role for an iconic brand at CMO marketing and sales?
Speaker AOr like, were you surprised to get that call for the CEO spot?
Speaker AOr.
Speaker BYeah, I mean, it's, you know, I, I did, I did feel kind of at that time, I.
Speaker BI topped out there and really, it was more.
Speaker BIt's really more just cultural big.
Speaker BYou know, they're very different organizations.
Speaker BBoth, you know, both very good organizations in different ways.
Speaker BAnd one being in Starkist, really a tuna company.
Speaker BI mean, almost everything they do is tuna and very sophisticated in procurement and operations.
Speaker BBased parent company based in South Korea, but, you know, not very vertically integrated, wouldn't talk very often.
Speaker BAnd it's very, you know, very much a Korean company.
Speaker BWhereas Thai Union, when I ended up over here, it just happened kind of like the stars aligned at the right time where I was maybe looking to grow my career, find, you know, find new opportunity, new new avenue of growth.
Speaker BAnd they were looking for someone with institutional knowledge because they lost a lot, lost a lot of institutional knowledge over time.
Speaker BAnd so what I found over here, Thai Union is free multinational company for your global company, much more vertically Integrated.
Speaker BSo Chicken and Seas, Thai union's largest customer, Tiny union runs a lot of factories.
Speaker AAh.
Speaker BBut it's.
Speaker BIt's an interesting company.
Speaker BThere's a lot of, you know, everyone speaks good English.
Speaker BSo our global CEO is Ty.
Speaker BOur global CFO is French.
Speaker BHead of strategy is German.
Speaker BAnd yeah, I keep.
Speaker BKeep going down the list.
Speaker BIt's very mult.
Speaker AHow does that impact the culture when you assemble a team that's got so many nationalities at.
Speaker AAt the executives?
Speaker ABecause not just nationalities, it's cultural differences.
Speaker BSure.
Speaker BWell, I mean, I think it's.
Speaker BIt's very collaborative culture and it's.
Speaker BIn its.
Speaker BPeople communicate a lot.
Speaker BBut, you know, it's certain.
Speaker BIt's certainly.
Speaker BIt definitely.
Speaker BIt definitely.
Speaker BThere are, you know, anytime you're going across different cultures, across different nationalities, like, it's not always 100% smooth either.
Speaker BThere are differences.
Speaker BRight.
Speaker BThere are.
Speaker BThere are misunderstandings and things that, you know, we need to try to educate people on and convey to each other.
Speaker AIt's cool that you can all rally behind one brand and one philosophy of sustainability and quality.
Speaker AI mean, that's really cool.
Speaker AAnd it makes me want to have some more chicken of the sea products.
Speaker ASustainable and that too, you know, it's.
Speaker AThat's really cool.
Speaker AIt's around that way.
Speaker AWhat do you remember the moment you get the call for CEO?
Speaker ALike, what's it like having been not CMO or not CEO?
Speaker BYeah.
Speaker AThinking like, okay, I've been CMO of Starkist.
Speaker ALike, that seems like a pinnacle.
Speaker BYeah.
Speaker AAnd then you're like, oh, so.
Speaker BSo I guess first of all, I should.
Speaker BI should say I.
Speaker BI am.
Speaker BI am president.
Speaker BI'm not.
Speaker BI'm not CEO, but I.
Speaker BBut I am top.
Speaker ANot yet.
Speaker ANot yet.
Speaker AAfter.
Speaker AAfter this interview comes out.
Speaker BYeah.
Speaker BGreat.
Speaker BThank you.
Speaker BIt was a little bit of a stair step, Right.
Speaker BSo when I received the call, it was my first role.
Speaker BImmediately coming to see was leading sales marketing supply chain.
Speaker BBut in a very short period of time, I was really overseeing the entire business.
Speaker BBut yeah, but yeah, absolutely.
Speaker BIt was definitely a wonderful opportunity to come in and lead some different functions at once and to be able to provide some institutional knowledge that led to some immediate improvement.
Speaker AYeah, that's cool.
Speaker AI mean, it's really nice when you also build your expertise in a niche that people know you for that.
Speaker AAnd when these opportunities come up, you know, they think, Andy, Max, I think a lot of people that.
Speaker AAnd there's nothing wrong with jumping industries and moving around, but when you really do focus like you have, you have a Chance to really build a reputation.
Speaker BYou know, honestly, I wasn't really sure that I.
Speaker BI'd even stay in this specific industry.
Speaker BThe stars just aligned at the time.
Speaker BAnd the other thing that I think is important to talk about here is that, you know, we've talked a lot about myself and my role, but we've great team, and that's such a critical piece of it.
Speaker BSo we've been able to build a great team.
Speaker BAnd the pandemic was such an interesting time because it provided a lot of.
Speaker BCreate a lot of challenges, but also provide a lot of opportunities.
Speaker BSo what happened during the pandemic is that you remember the great resignation.
Speaker BA lot of people left.
Speaker BThey, you know, they're changing jobs regularly, and a lot of people even, you know, went remote.
Speaker BEven this company prior to my arrival, a lot of people just decided to move.
Speaker BThey moved all over the country.
Speaker BAnd so I arrived and we.
Speaker BWe needed to reel things in a little bit.
Speaker BSo, you know, every time somebody left, I hired someone that I had worked with previously in the industry.
Speaker BSo today, most of our employees are either people I worked with previously or one of their people.
Speaker BAnd we've been able to supplement with some great.
Speaker BSome great professionals around us.
Speaker BBut.
Speaker BBut what.
Speaker BWhat.
Speaker BWhat that's enabled us to do is that we now have.
Speaker BHave built up with some strong, strong foundation, strong institutional knowledge.
Speaker BWe have people who are longtime industry people.
Speaker BWe have loyalty, we have trust.
Speaker BAnd then we've been able to complement that with some great professionals from some adjacent industries.
Speaker AOh, cool.
Speaker AYeah.
Speaker ASomething think about, like, who are you?
Speaker ALike, if you change companies, who would you bring with you?
Speaker AWho do you already have loyalty with?
Speaker AAnd that's a.
Speaker AThat is a.
Speaker AThat's a very powerful thing, and I think a lot of companies are looking for that.
Speaker ARight?
Speaker AThey don't want just a leader to come in and just work with what they've got, too.
Speaker AThey want you to meld it in with people that you've worked with, that you built trust, that, you know, have a winning mindset to help accelerate things.
Speaker AAnd, man, what a great story behind that.
Speaker AAndy, this has been a fun, fun interview, and my apologies for promoting you to CEO too early.
Speaker AThat's okay, but it's happened before.
Speaker APeople come on, the show gets out there.
Speaker AYou never know.
Speaker ABut anyway, thank you so much.
Speaker AWhat's your parting thought for our listeners today?
Speaker AFeel free to take it any direction that you like.
Speaker BI think that.
Speaker BI think everybody should take some time every day to prioritize what matters to them and what's going to help them move forward.
Speaker BSo I, I do it a couple times a day really like every night before I go to bed I'm thinking about what does tomorrow look like?
Speaker BWhat does my what what are my, what are my, you know, three big priorities for tomorrow?
Speaker BWhat does the schedule look like?
Speaker BIs it, is it really necessary to have a dozen meetings?
Speaker BIs it really necessary to do all these things or can we carve out some time to, to get some real work done?
Speaker BSo I think about it every night.
Speaker BI think about it every morning.
Speaker BReprioritizing, you know writing this to do list and rewriting them helps me to get there and you know along with that again just you challenge yourself.
Speaker BThink big.
Speaker BDon't just think about think pay attention to detail but then also take some time to think about some big ideas along the way.
Speaker AThanks for coming on lead the team Andy.
Speaker BAll right, thanks Ben.