Speaker A

Foreigning us now for five insightful minutes is Spencer Hewitt, the founder and CEO of Radar, whose recent Old Navy partnership we featured in our Fast 5 podcast last month.

Speaker A

Spencer, I was pretty direct in my assessment of the likelihood that Radar's RFID platform will ever roll out to all 1200 Old Navy stores.

Speaker A

So tell us point blank, what did I get right and what did I get wrong in my assessment?

Speaker B

Yeah, I think, you know, I, I think you're right in the sense that is a, it's a phased.

Speaker B

It's a phased rollout.

Speaker B

I think that, you know, Old Navy's a gap.

Speaker B

Old Navy, they're, they're very smart retailer.

Speaker B

They're pretty careful about their decisions.

Speaker B

The great vision, I would say, for, for where they think physical retail can go.

Speaker B

Yeah, I just say, like, listen, there's a reason why, like, American Eagle rolled it out to almost their entire fleet.

Speaker B

You know, I think you guys mentioned some kind of bet, like, about putting up your house or something.

Speaker B

I was wondering, like, what you might want to bet in case you were wrong.

Speaker A

Oh, man, I don't know.

Speaker A

Let's talk about.

Speaker A

We should talk about that.

Speaker A

The end.

Speaker A

And I had that bet going and yeah, I don't know what you're not.

Speaker B

You.

Speaker A

You and I, that should be.

Speaker A

But I'll buy you a beer.

Speaker A

I see you.

Speaker B

Yeah, I think, I think, I think worst case, like, if you're right, I'll get you a thousand dollar gift card to Old Navy.

Speaker B

And then if, if I'm right, then, you know, we can come back on the show and talk about it.

Speaker A

Yeah, I will eat crow in front of the entire audience.

Speaker A

100%.

Speaker A

100%.

Speaker A

And like I said at the end of that podcast too, I hope you are right, actually.

Speaker A

I hope you are right.

Speaker A

I wish you the most success in, in what you're trying to do too.

Speaker A

Well.

Speaker C

And Spencer, I, I had a different opinion than Chris.

Speaker C

Slightly different here.

Speaker C

But I want to know if you can just tell our audience quickly, like, what is it about your platform specifically and the unique special sauce that you bring to rfid?

Speaker C

And Wild Navy kind of chose you to roll this out in a phased approach, fleet wide.

Speaker B

Yeah, for sure.

Speaker B

So, you know, our approach to RFID actually started with wanting to deliver autonomous checkout as a use case for the industry.

Speaker B

And like, when you look at that use case, it's a lot more stringent in terms of the requirements you need to meet for it.

Speaker B

So it's like your location actually has to be better.

Speaker B

Your latency and speed updates have to Be much faster.

Speaker B

Your detect rate has to be super high.

Speaker B

So we've architected our system to have the capability to enable autonomous checkup from the existing infrastructure that we deploy to retailers from today.

Speaker B

And that has, you know, really driven core technological improvement.

Speaker B

And like, one of the things that we've done differently is, you know, there were some companies that did this back in the day.

Speaker B

Like, you know, Thing Magic had like a software defined radio approach where they could basically deploy hardware, they could update the signal processing remotely.

Speaker B

You weren't stuck with like someone's reader chip.

Speaker B

That's kind of more the approach that we've taken.

Speaker B

So we control everything from the ground up, not just the hardware and the signal processing, but also the software layer.

Speaker B

So we really become superior core technology.

Speaker B

That's really just like one throat to choke for the retailer where they don't need to worry about integrating and cobbling together a bunch of different pieces to make a coherent solution.

Speaker B

And that includes deployment and rollout management.

Speaker A

And Spencer, I'm curious too.

Speaker A

You mentioned autonomous checkout.

Speaker A

Are cameras and RFID readers a part of the solution as it's currently deployed?

Speaker A

Or how should the audience think about that?

Speaker B

Yeah, so we are only deploying RFID and other wireless technologies within these sensors.

Speaker A

Got it, got it.

Speaker A

And how robust are the deployments at this point?

Speaker A

So as much as you can share with us publicly, of course, we want to be sensitive to that.

Speaker A

But how many chains, how many stores?

Speaker A

Whatever you can tell us.

Speaker B

Yeah, you guys got that right.

Speaker B

So we're only in about 600 stores.

Speaker B

All of those stores really started rolling out in July of last year.

Speaker B

So we hit about 100 stores a month from July of last year, you know, and we're going to continue and accelerate that pace.

Speaker B

But yeah, you got it about right in the, in the last, last episode.

Speaker A

And it's currently at American Eagle and Old Navy.

Speaker A

That's what you guys have shared publicly, right?

Speaker B

Correct?

Speaker B

Correct.

Speaker B

Yeah, publicly.

Speaker B

That is the only two that are out.

Speaker B

And then there are many other pilots that are kicking off as well or already in play.

Speaker C

Spencer, I imagine that, you know, this is.

Speaker C

We've been talk.

Speaker C

We talked to you a long time ago when you kind of started rolling out with American Eagle.

Speaker C

But why have retailers been so slow to adopt rfid, do you think?

Speaker C

And, and how kind of give us a sense of how you see the future landscape playing out.

Speaker C

Like, will, will more retailers start using handheld scanners and then move to systems like yours?

Speaker C

Like what, where are you placing your bets?

Speaker C

You don't have to Give any specific bet that you're going to place yet.

Speaker C

I won't put that on you.

Speaker C

But.

Speaker C

But where are you placing your theoretical bets?

Speaker B

Yeah, I mean, I think handhelds are going completely away, I think.

Speaker C

How come?

Speaker C

How come?

Speaker B

Because they're, they're a technology that was driven by technical limitations of RFID tags themselves.

Speaker B

They're no longer necessary.

Speaker B

So it's like, you know, 10 years ago, handhelds were really needed to make RFID work because you had these tags where transistors were larger.

Speaker B

You need a lot more energy to power them up.

Speaker B

It's get really close to them to read them.

Speaker B

Now you can read these tags from so far away.

Speaker B

It's really about, okay, how far away can you read them from?

Speaker B

How few sensors do you need on the ceiling to cover the store?

Speaker B

And then how accurately can you locate now that you're reading them from really far away?

Speaker B

So that's kind of the dynamic that's shifting.

Speaker B

And I really think handhelds will be completely a thing in the past in the same way like barcodes will be a thing in the past, you know, in the next five to 10 years.

Speaker A

Wow.

Speaker A

So, Spencer, I want to press you a little bit on that too.

Speaker A

So, like, one of the things we always hear when we talk to people about RFID is the accuracy.

Speaker A

And, and, and one of the good things about the overhead readers is you get the real time data flow.

Speaker A

So, so how are you solving, how are you solving the accuracy problem comparative to others?

Speaker B

Yes, I mean, we've worked really hard on our, our receiver.

Speaker B

So, you know, I can say that in, you know, stores with, call it 65 to 100,000 items, we're hitting a 99.8% detect rate, better than you'll ever get with handhelds.

Speaker B

Because handhelds, you have to factor in human error because people don't always use consistently a job every day, day in and day out, as a system that's 24, seven counting things.

Speaker B

I'll tell you this much.

Speaker B

Right now we're doing 13 billion tag reads per day in American Eagle.

Speaker B

That's how frequently we're pinging their inventory.

Speaker A

Wow.

Speaker A

Wow.

Speaker A

Well, man, thanks for coming on.

Speaker A

Thanks for, thanks for sharing your insight with us and it's really great to have you and appreciate you taking the time to sit down with us.

Speaker B

Yeah, likewise.

Speaker B

This is fun and I appreciate it and looking forward to circling back and in the, hopefully the near future.

Speaker B

Thanks.

Speaker A

Thanks, Spencer.