How to Extract Info,
Speaker:Secrets,
Speaker:and Truth:
Speaker:Make People Reveal Their True Thoughts and Intentions Without Them Even Knowing It (How to be More Likable and Charismatic Book 12)
Speaker:Written by
Speaker:Patrick King, narrated by russell newton.
Speaker:Being a better communicator is one thing,
Speaker:but when you think about it,
Speaker:so much of what we “say” to one another is far beyond the verbal language
Speaker:we share intentionally.| If you want to become better at reading people,
Speaker:and understand them on a deeper level,
Speaker:it’s necessary to go one step deeper than what we normally think of as
Speaker:communication.
Speaker:In the chapters that follow,
Speaker:we’re going to explore several subtle but effective ways to quietly gather
Speaker:information about the people around us – even and especially when they’re
Speaker:not deliberately sharing it!
Speaker:We’ll look at the power of observation,
Speaker:how to master questioning techniques to your advantage,
Speaker:and see what we can learn from interrogators,
Speaker:interviewers and even cold readers and “psychics."
Speaker:But first,
Speaker:we’ll start with something simply - merely looking at what’s right in front
Speaker:of you.
Speaker:If you really look,
Speaker:there’s a lot of information to be gleaned about the people you interact with.
Speaker:The idea that people cannot help but reveal their true intentions and feelings
Speaker:one way or another is an appealing one.
Speaker:People can say whatever they like,
Speaker:but it’s always been understood that “actions speak louder than words”
Speaker:and that people’s facial expressions or body language can inadvertently
Speaker:reveal their deepest selves.
Speaker:We are in effect communicating all the time,
Speaker:sending out information about our intentions and feelings—but only a small
Speaker:fraction of this is verbal.
Speaker:Observing people’s actions and behavior in real time is what we most commonly
Speaker:understand to be analyzing people.
Speaker:It might seem natural to look to people’s physical bodies in space to intuit
Speaker:what’s going on in their heads,
Speaker:and there’s plenty of scientific evidence to support these claims.
Speaker:Physical appearance can tell you a lot about a person’s feelings,
Speaker:motivations,
Speaker:and fears,
Speaker:even if they’re actively trying to conceal these.
Speaker:In other words,
Speaker:the body doesn’t lie!
Speaker:Nevertheless,
Speaker:this approach to understanding people’s motivations is not foolproof.
Speaker:When we’re interacting with others and trying to understand what makes them
Speaker:tick,
Speaker:it’s important to be cautious in making assumptions.
Speaker:We’re all individuals,
Speaker:and context is very important.
Speaker:Though we can use various methods to read facial expressions and body language,
Speaker:it pays to remember that no single piece of information is enough to
Speaker:“prove” anything,
Speaker:and that the art of reading people this way comes down to taking a holistic
Speaker:view of the full scenario as it unfolds in front of you.
Speaker:Look At My Face.
Speaker:Let’s begin with Haggard and Isaacs in the 1960s.
Speaker:They filmed couples’ faces during therapy and noticed little expressions that
Speaker:could only be caught when the film was slowed down.
Speaker:Later on,
Speaker:Paul Ekman expanded on his own theory on microexpressions and published a book,
Speaker:Telling Lies.
Speaker:We all know how to read macroexpressions—those facial movements that last up
Speaker:to four seconds in duration—but there are quicker,
Speaker:more fleeting expressions that are so fast,
Speaker:they could easily be missed by the untrained eye.
Speaker:According to Ekman,
Speaker:facial expressions are actually physiological reactions.
Speaker:These expressions occur even when you’re not around anyone who could see them.
Speaker:He found that across cultures,
Speaker:people used microexpressions to display their emotions on their faces in very
Speaker:predictable ways—even when they were attempting to conceal them or even when
Speaker:they themselves were unaware of the emotion.
Speaker:His research led him to believe that microexpressions are spontaneous,
Speaker:tiny contractions of certain muscle groups that are predictably related to
Speaker:emotions and are the same in all people,
Speaker:regardless of upbringing,
Speaker:background,
Speaker:or cultural expectation.
Speaker:They can be as quick as one-thirtieth of a second long.
Speaker:But catching them and understanding what they mean is a way to cut through what
Speaker:is merely said to get to the deeper truth of what people feel and believe.
Speaker:Macroexpressions can be,
Speaker:to some extent,
Speaker:forced or exaggerated,
Speaker:but microexpressions are understood to be more genuine and difficult to fake or
Speaker:else suggestive of concealed or rapidly changing emotions.
Speaker:Within the brain,
Speaker:there are two neural pathways related to facial expressions.
Speaker:The first is the pyramidal tract,
Speaker:responsible for voluntary expressions (i.e.,
Speaker:most macroexpressions),
Speaker:and the extrapyramidal tract,
Speaker:responsible for involuntary emotional facial expressions (i.e.,
Speaker:microexpressions).
Speaker:Researchers have discovered that individuals who experience intense emotional
Speaker:situations but also external pressure to control or hide that expression will
Speaker:show activity in both these brain pathways.
Speaker:This suggests that they’re working against one another,
Speaker:with the more conscious and voluntary expressions dominating the involuntary
Speaker:ones.
Speaker:Nevertheless,
Speaker:some tiny expressions of the real emotion may “leak” out—this is what
Speaker:you’re looking for when you attempt to read a person in this way.
Speaker:So just exactly how does one learn to read these expressions?
Speaker:Can you really decode a person’s deepest feelings just by looking at a twitch
Speaker:of their nose or a wrinkle in their brow?
Speaker:According to Ekman,
Speaker:there are six universal human emotions,
Speaker:all with corresponding minuscule facial expressions.
Speaker:Happiness is seen in lifted cheeks,
Speaker:with the corners of the mouth raised up and back.
Speaker:Wrinkles appear under the eyes,
Speaker:between the upper lip and nose,
Speaker:and in the outside corner of the eyes.
Speaker:In other words,
Speaker:the movements we’re all familiar with in an ordinary smile are there on a
Speaker:micro level too.
Speaker:Microexpressions suggesting sadness are also what you’d expect.
Speaker:The outer corner of the eyes droops down,
Speaker:along with the corners of the lips.
Speaker:The lower lip may even tremble.
Speaker:Eyebrows may form a telltale triangle shape.
Speaker:For the emotion of disgust,
Speaker:the upper lip lifts and may be accompanied by wrinkles above it and wrinkles on
Speaker:the forehead.
Speaker:The eyes may narrow slightly as the cheeks are raised.
Speaker:For anger,
Speaker:eyebrows lower and tense up,
Speaker:often at a downward angle.
Speaker:Eyes tighten,
Speaker:too,
Speaker:and the lips may be pursed or held stiffly open.
Speaker:The eyes are staring and piercing.
Speaker:Fear,
Speaker:on the other hand,
Speaker:entails similar contractions but upward.
Speaker:Whether open or closed,
Speaker:the mouth is tense,
Speaker:and both upper and lower eyelids are lifted.
Speaker:Finally,
Speaker:surprise or shock will show itself in elevated brows—rounded rather than
Speaker:triangular,
Speaker:like with sadness.
Speaker:The upper eyelids lift up and the lower eyelids stretch downward,
Speaker:opening the eyes wide.
Speaker:Sometimes,
Speaker:the jaw can hang loosely open.
Speaker:As you can see,
Speaker:microexpressions are not very different from macroexpressions in the muscles
Speaker:that are involved;
Speaker:the main difference is in their speed.
Speaker:Ekman demonstrated,
Speaker:however,
Speaker:that these quick flashes of muscle contraction are so fast that people miss
Speaker:them - ninety-nine percent of people were unable to perceive them.
Speaker:Nevertheless,
Speaker:he also claims that people can be trained to look for microexpressions and in
Speaker:particular learn to detect liars,
Speaker:a classic example of saying one thing and feeling another.
Speaker:Ekman claims to be able to teach his technique within thirty-two hours,
Speaker:but for those of us who are curious about using the principles in our own
Speaker:lives,
Speaker:it’s easy to start.
Speaker:Firstly,
Speaker:look for discrepancies between what is said and what is actually demonstrated
Speaker:through facial expressions.
Speaker:For example,
Speaker:someone might be assuring you verbally and making promises but showing quick
Speaker:expressions of fear that betray their real position.
Speaker:Other classic indicators that you are being lied to include lifting the
Speaker:shoulders slightly while someone is vehemently confirming the truth of what
Speaker:they’re saying.
Speaker:Scratching the nose,
Speaker:moving the head to the side,
Speaker:avoiding eye contact,
Speaker:uncertainty in speaking,
Speaker:and general fidgeting also indicate someone’s internal reality is not exactly
Speaker:lining up with the external—i.e.,
Speaker:they might be lying.
Speaker:Again,
Speaker:it’s worth mentioning here that this is not a foolproof method and that
Speaker:research has mostly failed to find a strong relationship between body language,
Speaker:facial expression,
Speaker:and deceitfulness.
Speaker:No single gesture alone indicates anything.
Speaker:Many psychologists have since pointed out that discrepancies in
Speaker:microexpressions can actually indicate discomfort,
Speaker:nervousness,
Speaker:stress,
Speaker:or tension,
Speaker:without deception being involved.
Speaker:Nevertheless,
Speaker:when used as a tool along with other tools,
Speaker:and when taken in context,
Speaker:microexpression analysis can be powerful.
Speaker:Granted,
Speaker:you’ll need to stare quite intently at the person and observe them in a way
Speaker:that’s uncomfortable and too obvious for normal social situations.
Speaker:You’ll also have to weed out tons of irrelevant data and decide what gestures
Speaker:count as “noise” or meaningless idiosyncrasies.
Speaker:At any rate,
Speaker:people who lack the required training have been shown to be astoundingly bad at
Speaker:spotting liars—despite feeling as though their gut intuitions about others’
Speaker:deceit is reliable.
Speaker:This means that even a slight increase in accuracy you might gain from
Speaker:understanding and implementing the microexpression theory may make all the
Speaker:difference.
Speaker:A microexpression may be small,
Speaker:but it’s still a data point.
Speaker:All this talk of unmasking liars may make this technique seem rather combative
Speaker:and underhanded,
Speaker:but Ekman is careful to point out that “lies” and “deceit,” as he
Speaker:frames them,
Speaker:can also indicate the hiding of an emotion and not necessarily any malicious
Speaker:intent.
Speaker:There is certainly an allure in playing detective and uncovering people’s
Speaker:secret feelings,
Speaker:but in reality,
Speaker:the use of microexpression analysis is a bit like CSI - it always looks a bit
Speaker:more impressive on TV than it is in real life.
Speaker:Furthermore,
Speaker:the goal in developing the skill of microexpression analysis is not to play
Speaker:“gotcha!” to our friends and colleagues,
Speaker:but rather to enhance our own empathy and emotional intelligence and foster a
Speaker:richer understanding of the people around us.
Speaker:If you’re not convinced about using microexpressions to detect deception,
Speaker:another perspective is not to look for lies or classify expressions according
Speaker:to their duration,
Speaker:but rather to look at what an expression typically conveys.
Speaker:Then,
Speaker:depending on context and how the expression compares to what’s said verbally,
Speaker:you can come to your own conclusions.
Speaker:Nervousness is typically behind things like tightening the lips or twitching
Speaker:the corners of the mouth very quickly toward the ear and back.
Speaker:Quivering lips or chin,
Speaker:a furrowed brow,
Speaker:narrowed eyes,
Speaker:and pulled-in lips may also indicate the person is feeling tense.
Speaker:If a person you know is normally calm and composed but you suddenly notice
Speaker:plenty of these little signs while they tell you a tale you don’t quite
Speaker:believe,
Speaker:you might infer that,
Speaker:for some reason,
Speaker:they’re nervous about telling it to you.
Speaker:Whether this is because they’re lying or because their story is simply
Speaker:uncomfortable to tell—only you can decide from context.
Speaker:A person feeling dislike or disagreement might purse their lips tightly,
Speaker:roll their eyes,
Speaker:flutter their eyelids briefly,
Speaker:or crinkle their nose.
Speaker:They may also squint a little or narrow their eyes like a cartoon villain
Speaker:staring down the hero,
Speaker:close their eyes,
Speaker:or “sneer” a little in a slight expression of disdain.
Speaker:If a person opens the Christmas present you gave them and immediately proceeds
Speaker:to do all of the above,
Speaker:you might want to assume they don’t really like their gift,
Speaker:despite what they say to the contrary.
Speaker:Those dealing with stress may find tiny ways to release that stress,
Speaker:giving themselves away even though for the most part they appear quite calm.
Speaker:Uncontrollable,
Speaker:fast blinking and making repetitive motions like twitching the cheek,
Speaker:biting the tongue,
Speaker:or touching parts of the face with their fingers can all indicate someone
Speaker:who’s finding a particular situation stressful.
Speaker:This might make sense when someone’s in a job interview or being questioned
Speaker:in connection with a crime but may be more noteworthy if you spot it in
Speaker:seemingly calm situations.
Speaker:This discrepancy gives you a clue that all might not be as it appears.
Speaker:Pay attention also to asymmetry in facial expressions.
Speaker:Natural,
Speaker:spontaneous,
Speaker:and genuine expressions of emotion tend to be symmetrical.
Speaker:Forced,
Speaker:fake,
Speaker:or conflicting expressions tend not to be.
Speaker:And again,
Speaker:try to interpret what you see in context,
Speaker:and consider the whole person,
Speaker:including other body language.
Speaker:Remember that analyzing facial expressions is a powerful method of
Speaker:understanding others that’s more than “skin-deep,” but it’s not
Speaker:foolproof.
Speaker:Every observation you make is simply a data point and doesn’t prove anything
Speaker:either way.
Speaker:The skill comes in gathering as much data as you can and interpreting the
Speaker:whole,
Speaker:emerging pattern before you,
Speaker:rather than just one or two signs.
Speaker:For this reason,
Speaker:it’s best to use what you know about microexpressions as a supplement to
Speaker:other methods and tools.
Speaker:Body Talk.
Speaker:Body language,
Speaker:for instance,
Speaker:may be just as powerful a language to learn to read and comprehend as facial
Speaker:expressions.
Speaker:After all,
Speaker:the face is simply a part of the body.
Speaker:Why focus on just one part when people’s postures and general movements can
Speaker:speak just as eloquently?
Speaker:Ex-FBI agent Joe Navarro is generally considered an authority in this field and
Speaker:has used his experience to teach others about the wealth of information people
Speaker:share without ever opening their mouths (i.e.,
Speaker:what he calls “nonverbal communication”).
Speaker:Originally from Cuba and having to learn English after moving to the U. S.
Speaker:when he was eight years old,
Speaker:Navarro quickly came to appreciate how the human body was “a kind of
Speaker:billboard that advertised what a person was thinking."
Speaker:During his career he spoke at length about learning to spot people’s
Speaker:“tells”—those little movements that suggest that someone is
Speaker:uncomfortable,
Speaker:hostile,
Speaker:relaxed,
Speaker:or fearful.
Speaker:As with facial expressions,
Speaker:these tells may hint at deceit or lies but primarily indicate that someone is
Speaker:uncomfortable or that there is a discrepancy between what’s felt and what’s
Speaker:expressed.
Speaker:Armed with an understanding of how body language works,
Speaker:we can not only open up new channels on which to communicate with others,
Speaker:but pay attention to our own bodies and the messages we may be unwittingly
Speaker:sending to others.
Speaker:Firstly,
Speaker:it’s important to understand that nonverbal communication is inbuilt,
Speaker:biological,
Speaker:and the result of evolution.
Speaker:Our emotional responses to certain things are lightning-fast,
Speaker:and they happen spontaneously,
Speaker:whether we want them to or not.
Speaker:Importantly,
Speaker:they express themselves physically in the way we hold and move our bodies in
Speaker:space,
Speaker:potentially resulting in the transmission of thousands of nonverbal messages.
Speaker:It’s the more primitive,
Speaker:emotional,
Speaker:and perhaps honest part of our brain,
Speaker:the limbic brain,
Speaker:that’s responsible for these automatic responses.
Speaker:While the prefrontal cortex (the more intellectual and abstract part)
Speaker:is a little removed from the body,
Speaker:and more under conscious control,
Speaker:it’s also the part that’s capable of lying.
Speaker:But even though a person can say one thing,
Speaker:their bodies will always speak the truth.
Speaker:If you can tune into the gestures,
Speaker:movements,
Speaker:postures,
Speaker:patterns of touching,
Speaker:and even the clothing a person wears,
Speaker:you give yourself a more direct channel into what they really think and feel.
Speaker:Navarro claims that the majority of communication is nonverbal anyway—meaning
Speaker:you’re actively missing out on the bulk of the message by not considering
Speaker:body language.
Speaker:Consider that communication started out nonverbally.
Speaker:In our earliest histories,
Speaker:before the development of language,
Speaker:humankind most likely communicated by gestures,
Speaker:simple sounds,
Speaker:and facial expressions.
Speaker:In fact,
Speaker:from the moment a baby is born it instinctively makes faces to communicate that
Speaker:it’s cold,
Speaker:hungry,
Speaker:or frightened.
Speaker:We never need to be taught how to read basic gestures or understand tones of
Speaker:voice—this is because nonverbal communication was our first communication and
Speaker:may still be our preferred form.
Speaker:Think of all the ways you already take nonverbal communication for granted—in
Speaker:the way you show love or demonstrate your anger.
Speaker:Even if you aren’t aware of it,
Speaker:we are all still processing vast amounts of information on nonverbal channels.
Speaker:Learn how to read this information and you can determine if someone is trying
Speaker:to deceive you or perhaps if someone is trying to conceal their feelings and
Speaker:true intentions from you.
Speaker:You’ve probably heard of the “fight-or-flight” response before,
Speaker:but there’s a third possibility - freeze.
Speaker:What’s more,
Speaker:these responses to danger may be quite subtle,
Speaker:but nevertheless,
Speaker:they speak to discomfort and fear.
Speaker:Our ancestors might have shown fight-or-flight when running from predators or
Speaker:enemy tribes,
Speaker:but those instincts might have followed us into the boardroom or classroom.
Speaker:The limbic brain is again responsible for these fear responses.
Speaker:Someone who is asked a difficult question or put on the spot may look like a
Speaker:deer caught in headlights.
Speaker:They may lock their legs around a chair and stay fixed tight in that position
Speaker:(this is the freeze response).
Speaker:Another possibility is physically moving the body away from what is perceived
Speaker:as threatening.
Speaker:A person may put an object on their lap or position their limbs toward the exit
Speaker:(the flight response).
Speaker:Finally,
Speaker:a third person may “fight."
Speaker:This aggressive response to fear can show itself in picking arguments,
Speaker:verbally “sparring,” or adopting threatening gestures.
Speaker:In fact,
Speaker:the more competent you become at reading nonverbal signals,
Speaker:the more you may come to appreciate how fundamentally physical they are and how
Speaker:much they speak to our shared evolutionary history.
Speaker:In the past we might have literally fended off an attack with certain gestures
Speaker:or indeed set out to attack another with very obvious movements and expressions.
Speaker:These days,
Speaker:our world is very abstract and the things that threaten us are more verbal and
Speaker:conceptual—but the old machinery for expression,
Speaker:fear,
Speaker:aggression,
Speaker:curiosity,
Speaker:etc.
Speaker:is all still there,
Speaker:only perhaps expressed a little more subtly.
Speaker:Let’s consider what are called “pacifying behaviors."
Speaker:These can offer a key insight into someone who is feeling stressed,
Speaker:unsure,
Speaker:or threatened.
Speaker:Essentially,
Speaker:a pacifying behavior is what it sounds like—the (unconscious)
Speaker:attempt to self-soothe in the face of some perceived threat.
Speaker:When we feel stressed,
Speaker:our limbic brain may compel us to make little gestures designed to calm us -
Speaker:touching the forehead,
Speaker:rubbing the neck,
Speaker:fiddling with hair,
Speaker:or wringing the hands are all behaviors intended to soothe stress.
Speaker:The neck is a vulnerable area of the body,
Speaker:but one that is relatively exposed.
Speaker:Consider how aggressive people “go for the jugular” and you understand how
Speaker:the throat and neck can be unconsciously felt to be an area open for fatal
Speaker:attack.
Speaker:It makes sense then that someone unconsciously covering or stroking this area
Speaker:is expressing their struggle,
Speaker:emotional discomfort,
Speaker:or insecurity.
Speaker:Men may use this gesture more often than women;
Speaker:men may fidget with their ties or squeeze the top of the neck,
Speaker:while women may put the fingers to the suprasternal notch (the indent between
Speaker:the collarbones)
Speaker:or play nervously with a necklace.
Speaker:Pay attention to this behavior and you’ll notice how it reveals someone’s
Speaker:fears and insecurities in real-time.
Speaker:Someone might say something a little aggressive and another person responds by
Speaker:leaning back slightly,
Speaker:crossing the arms,
Speaker:and putting one hand up to the throat.
Speaker:Notice this in real-time and you can infer that this particular statement has
Speaker:aroused some fear and uncertainty.
Speaker:Similarly,
Speaker:rubbing or touching the forehead or temples can signal emotional distress or
Speaker:overwhelm.
Speaker:A quick tap with the fingers may reveal a momentary feeling of stress,
Speaker:whereas a prolonged cradling of the head in both hands can spell extreme
Speaker:distress.
Speaker:In fact,
Speaker:you can consider any cradling,
Speaker:stroking,
Speaker:or rubbing movement as the physical clue of a person’s need to self-pacify.
Speaker:This could mean touching cheeks when the person feels nervous or frightened,
Speaker:rubbing or licking the lips,
Speaker:massaging the earlobes,
Speaker:or running the fingers through the hair or beard.
Speaker:Pacifying behaviors are not just things liked stroking or rubbing,
Speaker:though.
Speaker:Puffing out the cheeks and exhaling loudly is also a gesture that releases
Speaker:considerable stress.
Speaker:Have you ever noticed how many people will do this after hearing bad news or
Speaker:narrowly escaping an accident?
Speaker:An unexpected stress release response is yawning—rather than indicating
Speaker:boredom,
Speaker:the body’s sudden attempt to draw in more oxygen during stressful times is
Speaker:even seen in other animals.
Speaker:“Leg cleansing” is another,
Speaker:and it entails wiping down the legs as though to wash them or brush off dust.
Speaker:This can be missed if it’s hidden under a table,
Speaker:but if you can notice it,
Speaker:it is a strong indication of an attempt to self-soothe during stressful moments.
Speaker:“Ventilating” is another behavior you may not pay much attention to.
Speaker:Notice someone pulling their shirt collar away from their neck or tossing the
Speaker:hair away from the shoulders as though to cool off.
Speaker:They’re likely experiencing discomfort or tension.
Speaker:Though this might be literally because of an uncomfortable environment,
Speaker:it’s more likely a response to inner tension and stress that needs “cooling
Speaker:off."
Speaker:One of the most obvious forms of pacifying behavior looks exactly like what a
Speaker:mother might do to a young child to soothe them - cradling and hugging one’s
Speaker:own body or rubbing the shoulders as though to ward off a chill all suggest a
Speaker:person who feels under threat,
Speaker:worried,
Speaker:or overwhelmed—these gestures are an unconscious way to protect the body.
Speaker:This is an important underlying principle across all of body language theory -
Speaker:that limbs and gestures may signal unconscious attempts to protect and defend
Speaker:the body.
Speaker:When you consider that the torso contains all the body’s vital organs,
Speaker:you can understand why the limbic brain has reflex responses to shield this
Speaker:area when threats are perceived—even emotional threats.
Speaker:Someone who is highly unresponsive to a request or who feels attacked or
Speaker:criticized may cross their arms as if to say,
Speaker:“Back off."
Speaker:Raising the arms to the chest during an argument is a classic blocking gesture,
Speaker:almost as if the words being exchanged were literally thrown,
Speaker:causing an unconscious reflex to fend them off.
Speaker:On a similar note,
Speaker:slumping,
Speaker:loose arms can indicate defeat,
Speaker:disappointment,
Speaker:or despair.
Speaker:It’s as though the body is physically broadcasting the nonphysical sentiment
Speaker:of “I can’t do this.
Speaker:I don’t know what to do.
Speaker:I give up."
Speaker:Let’s take it further.
Speaker:Imagine someone standing over a desk,
Speaker:arms spread wide.
Speaker:Aren’t you immediately reminded of an animal claiming territory?
Speaker:Wide,
Speaker:expansive gestures signal confidence,
Speaker:assertiveness,
Speaker:and even dominance.
Speaker:If a person is standing with arms akimbo,
Speaker:they leave their torso exposed.
Speaker:This is a powerful way to communicate that they are confident in taking up room
Speaker:and don’t feel threatened or unsure in the least.
Speaker:Other gestures of confidence and assertiveness include that favorite of
Speaker:politicians and businessmen the world over - “hand steepling."
Speaker:The fingertips are pressed together so they form a little steeple.
Speaker:It’s the classic negotiating gesture,
Speaker:signaling confidence,
Speaker:poise,
Speaker:and certainty about your power and position,
Speaker:as though the hands were merely resting and calmly contemplating their next
Speaker:move.
Speaker:On the other hand (pun intended)
Speaker:wringing and rubbing the hands is more likely to demonstrate a lack of feeling
Speaker:in control or doubt in one’s own abilities.
Speaker:Again,
Speaker:this is a pacifying gesture designed to release tension.
Speaker:Hands are our tools to effect change in the world and bring about our actions.
Speaker:When we fidget,
Speaker:wring our hands,
Speaker:or clench our fists,
Speaker:we are demonstrating a lack of ease and confidence in our abilities or find it
Speaker:difficult to act confidently.
Speaker:What about the legs?
Speaker:These are often overlooked since they might be concealed under a desk,
Speaker:but legs and feet are powerful indicators too.
Speaker:“Happy feet” can bounce and jiggle—on the other hand,
Speaker:bouncy legs paired with other nervous or pacifying gestures may indicate an
Speaker:excess of nervous tension and energy or impatience .
Speaker:or too much coffee,
Speaker:you decide.
Speaker:Toes that point upward can be thought of as “smiling” feet and indicate
Speaker:positive,
Speaker:optimistic feelings.
Speaker:Physiologically,
Speaker:our legs and feet are all about,
Speaker:unsurprisingly,
Speaker:movement.
Speaker:Busy feet could suggest an unexpressed desired to get moving,
Speaker:either literally or figuratively!
Speaker:It’s also been said that feet point in the direction they unconsciously wish
Speaker:to go.
Speaker:Both toes turned toward the conversation partner can signal “I’m here with
Speaker:you;
Speaker:I’m present in this conversation” whereas feet angled toward an exit could
Speaker:be a clue that the person really would prefer to leave.
Speaker:Other clues that someone is wanting to move,
Speaker:leave,
Speaker:or escape are gestures like clasping the knees,
Speaker:rocking up and down on the balls of the feet,
Speaker:or standing with a bit of a bounce in the step—all of these subtly
Speaker:communicate someone whose unconscious mind has “fired up the engines” and
Speaker:wants to get going.
Speaker:This could mean they’re excited about possibilities and want to get started
Speaker:as soon as possible,
Speaker:or they may have a strong dislike for the current situation and almost
Speaker:literally want to “run away."
Speaker:Again,
Speaker:context matters!
Speaker:Legs and feet can also reveal negative emotions.
Speaker:Crossing the legs,
Speaker:as with the arms,
Speaker:can signal a desire to close off or protect the body from a perceived threat or
Speaker:discomfort.
Speaker:Crossed legs are often tilted toward a person we like and trust—and away from
Speaker:someone we don’t.
Speaker:This is because the legs can be used as a barrier,
Speaker:either warding off or welcoming in someone’s presence.
Speaker:Women may dangle shoes off the tips of the toes in flirtatious moments,
Speaker:slipping a shoe on and off the heel again.
Speaker:Without getting too Freudian about it,
Speaker:the display of feet and legs can indicate comfort and even intimacy with
Speaker:someone.
Speaker:On the other hand,
Speaker:locking the feet and ankles can be part of a freeze response when someone
Speaker:really doesn’t like a situation or person.
Speaker:So having discussed the face,
Speaker:hands,
Speaker:legs and feet,
Speaker:and torso in general,
Speaker:what else is there?
Speaker:Turns out,
Speaker:a lot more.
Speaker:The body as a whole can be positioned in space in certain ways,
Speaker:held in certain postures,
Speaker:or brought further or closer to other people.
Speaker:The next time you meet someone new,
Speaker:lean in to shake their hand and then watch what they do with their entire body.
Speaker:If they “stand their ground” and stay where they are,
Speaker:they’re demonstrating comfort with the situation,
Speaker:you,
Speaker:and themselves.
Speaker:Taking a step back or turning the entire torso and feet to the side suggests
Speaker:that you may have gotten too close for their comfort.
Speaker:They may even take a step closer,
Speaker:signaling that they are happy with the contact and may even escalate it further.
Speaker:The general principle is pretty obvious - bodies expand when they are
Speaker:comfortable,
Speaker:happy,
Speaker:or dominant.
Speaker:They contract when unhappy,
Speaker:fearful,
Speaker:or threatened.
Speaker:Bodies move toward what they like and away from what they don’t like.
Speaker:Leaning toward a person can show agreement,
Speaker:comfort,
Speaker:flirtation,
Speaker:ease,
Speaker:and interest.
Speaker:Likewise,
Speaker:crossing the arms,
Speaker:turning away,
Speaker:leaning back,
Speaker:and using tightly crossed legs as a barrier show a person’s unconscious
Speaker:attempt to get away from or protect themselves from something unwanted.
Speaker:Those people who spread out on public transport?
Speaker:They feel relaxed,
Speaker:secure,
Speaker:and confident (annoying,
Speaker:isn’t it?).
Speaker:Those that seem to bundle themselves as tightly as possible may instead signal
Speaker:low confidence and assertiveness,
Speaker:as though they were always trying to take up less room.
Speaker:Similarly puffing up the chest and holding out the arms in an aggressive
Speaker:posture communicates,
Speaker:“Look how big I am!” in an argument,
Speaker:whereas raising the shoulders and “turtling” in on oneself is nonverbally
Speaker:saying,
Speaker:“Please don’t hurt me!
Speaker:Look how small I am!"
Speaker:We’re not much like gorillas in the forest,
Speaker:beating our chests during heated arguments—but if you look closely,
Speaker:you may still see faint clues to this more primal behavior anyway.
Speaker:Those postures that take up room and expand are all associated with dominance,
Speaker:assertiveness,
Speaker:and authority.
Speaker:Hands on the hips,
Speaker:hands held regally behind the back (doesn’t it make you think of royalty or a
Speaker:dignified soldier who is unafraid of attack?),
Speaker:or even arms laced behind the neck as one leans back in a chair—all signify
Speaker:comfort and dominance.
Speaker:When you are becoming aware of people’s body language,
Speaker:ask in the first instance whether their actions,
Speaker:gestures,
Speaker:and postures are constricting or expanding.
Speaker:Is the face open or closed?
Speaker:Are the hands and arms spread wide and held loose and far from the body,
Speaker:or are the limbs kept close and tense?
Speaker:Is the facial expression you’re looking at pulled tight or loose and open?
Speaker:Is the chin held high (sign of confidence)
Speaker:or tucked in (sign of uncertainty)?
Speaker:Imagine you have no words at all to describe what you’re looking at;
Speaker:just observe.
Speaker:Is the body in front of you relaxed and comfortable in space,
Speaker:or is there some tightness,
Speaker:tension,
Speaker:and unease in the way the limbs are held?
Speaker:A lot of the art of body language is,
Speaker:once pointed out,
Speaker:rather intuitive.
Speaker:This is because each of us is actually already fluent in its interpretation.
Speaker:It is merely allowing ourselves to de-emphasize the verbal for a moment to take
Speaker:notice of the wealth of nonverbal information that’s always flowing between
Speaker:people.
Speaker:None of it is really concealed.
Speaker:Rather,
Speaker:it’s a question of opening up to data coming in on a channel we are not
Speaker:taught to pay attention to.
Speaker:Putting It All Together.
Speaker:How can we use all of this to actually help us “read” people effectively
Speaker:and understand even those motivations,
Speaker:intentions,
Speaker:and feelings people may be actively trying to conceal?
Speaker:It’s worth remembering right off the bat that detecting deception is not as
Speaker:straightforward as some would have you believe and,
Speaker:as we’ve seen,
Speaker:not as simple as spotting a tell-tale sign that proves a lie once and for all.
Speaker:Laypeople and professionals alike are notoriously bad at reading body language,
Speaker:despite the wealth of information we now have on the topic.
Speaker:But the knack really comes in deciding what to do with certain observations
Speaker:once you’ve made them.
Speaker:Does a person’s folded arms mean they’re lying,
Speaker:unhappy about something,
Speaker:fearful .
Speaker:or just feeling cold?
Speaker:The trick comes in using not just one or two but a whole host of clues and
Speaker:tells to form a more comprehensive picture of behavior.
Speaker:The reason why it’s so difficult to “spot a lie” with perfect accuracy is
Speaker:that the gestures and expressions associated with deception are often not
Speaker:different from those signifying stress or discomfort.
Speaker:So given all this,
Speaker:is it worth learning to read body language?
Speaker:Absolutely.
Speaker:Adding this extra dimension to your interactions with others will only enrich
Speaker:your relationships and give you extra insight into your interpersonal conflicts
Speaker:and tensions.
Speaker:Knowing what’s going on with another person allows you to be a better
Speaker:communicator and speak to what people are actually feeling rather than what
Speaker:they’re merely saying.
Speaker:Body language signals are always there.
Speaker:Every person is communicating nonverbally,
Speaker:at every moment of the day.
Speaker:And it is possible to not only observe this information in real-time but learn
Speaker:to properly synthesize and interpret it.
Speaker:You don’t need to be an expert,
Speaker:and you don’t need to be perfect.
Speaker:You just need to pay attention and be curious about your fellow human beings in
Speaker:a way you might not have before.
Speaker:As you’re developing your body language reading skills,
Speaker:it may help to keep a few key principles in mind - Establish normal behavior.
Speaker:One or two gestures in a conversation don’t mean much.
Speaker:They could be accidental or purely physiological.
Speaker:But the more you know how someone “normally” behaves,
Speaker:the more you can assume that any behavior outside of this is worth looking more
Speaker:closely at.
Speaker:If someone always squints their eyes,
Speaker:pouts,
Speaker:jiggles their feet,
Speaker:or clears their throat,
Speaker:you can more or less discount these gestures.
Speaker:Look for unusual or incongruent behavior.
Speaker:Reading people is about reading patterns of behavior.
Speaker:Pay special attention to clues that are unusual for that person.
Speaker:Suddenly fiddling with the hair and avoiding eye contact could tell you
Speaker:something is going on,
Speaker:especially if this person never does either of these things normally.
Speaker:You may with time come to recognize “tells” in people closest to you—they
Speaker:may always wrinkle their nose when being dishonest or clear their throat
Speaker:excessively when they’re afraid and pretending not to be.
Speaker:Importantly,
Speaker:pay close attention to those gestures and movements that seem incongruous.
Speaker:Discrepancies between verbal and nonverbal communication can tell you more than
Speaker:merely observing nonverbal communication alone.
Speaker:It’s about context.
Speaker:An obvious example is someone wringing their hands,
Speaker:rubbing their temples,
Speaker:and sighing loudly but who claims,
Speaker:“I’m fine.
Speaker:Nothing’s wrong."
Speaker:It’s not the gestures that tell you this person is concealing distress,
Speaker:but the fact that they’re incongruent with the words spoken.
Speaker:Gather plenty of data.
Speaker:As we’ve seen,
Speaker:certain constricting behaviors could merely be because one is cold,
Speaker:tired,
Speaker:or even ill,
Speaker:and expansive gestures may not be about confidence so much as feeling
Speaker:physically warm and wanting to cool off.
Speaker:This is why it’s important to never interpret a gesture alone.
Speaker:Always consider clusters of clues.
Speaker:If you see something,
Speaker:note it but don’t come to any conclusions immediately.
Speaker:Look to see if they do it again.
Speaker:Look for other gestures that may reinforce what you’ve seen or else give
Speaker:evidence for the opposite interpretation.
Speaker:Check to see if the behavior repeats itself with other people or in other
Speaker:contexts.
Speaker:Take your time to really analyze the whole of what’s in front of you.
Speaker:Look for mirroring.
Speaker:An important thing to remember is that certain gestures may mean one thing in
Speaker:one context or when shown to one person but have a different meaning in another
Speaker:context or with someone else.
Speaker:In other words,
Speaker:certain gestures could literally only apply to you as you speak to this person.
Speaker:If you’re not very familiar with someone,
Speaker:a quick body language–reading shortcut is to merely notice whether they are
Speaker:or are not mirroring your gestures,
Speaker:whatever they are.
Speaker:Mirroring is a fundamental human instinct;
Speaker:we tend to match and mimic the behavior and expressions of those we like or
Speaker:agree with,
Speaker:while we don’t if we dislike a person or perceive them negatively.
Speaker:If you’re in a meeting with a new client,
Speaker:you may notice that no matter how friendly your voice or how often you smile
Speaker:and make open-handed,
Speaker:warm gestures,
Speaker:they respond with coldness and closed gestures,
Speaker:failing to mirror back to you your optimism.
Speaker:Here,
Speaker:the gestures themselves are irrelevant;
Speaker:it’s the fact that they are not shared which shows you that the person
Speaker:you’re dealing with is unreceptive,
Speaker:hostile,
Speaker:or threatened.
Speaker:Pay attention to energy.
Speaker:This is not some fluffy,
Speaker:esoteric idea - in a group,
Speaker:simply take note of where intention,
Speaker:effort,
Speaker:and focus are being concentrated.
Speaker:Watch where energy flows.
Speaker:Sometimes,
Speaker:the “leader” of a group is only so in name;
Speaker:the real power may lie elsewhere.
Speaker:One only needs to look at how much focus and attention flows toward a baby in
Speaker:the room to see this in action—the baby says and does very little yet
Speaker:nevertheless commands the attention of everyone there.
Speaker:Similarly,
Speaker:a family may have the father as the official “leader,” and he may gesture
Speaker:and talk loudly to cement this perception.
Speaker:But pay attention and you may see that it’s his wife who is constantly
Speaker:deferred to,
Speaker:and every member of the family may show with their body language that it is in
Speaker:fact their mother’s needs that take precedence,
Speaker:despite what’s claimed verbally.
Speaker:The most powerful voice in a room is not necessarily the loudest.
Speaker:A lot can be understood about the power dynamics in a group by watching to see
Speaker:where energy flows.
Speaker:Who speaks the most?
Speaker:Who are people always speaking to,
Speaker:and how?
Speaker:Who always seems to take “center stage”?
Speaker:Remember that body language is dynamic.
Speaker:When we speak,
Speaker:the content of our language isn’t just about the words and the grammar we use
Speaker:to string them together.
Speaker:It’s about how we talk.
Speaker:Do we say a lot or a little?
Speaker:What tone of voice?
Speaker:Are sentences long and complicated or short and terse?
Speaker:Is everything phrased tentatively,
Speaker:like a question,
Speaker:or is it stated confidently,
Speaker:as though it’s a known fact?
Speaker:What’s the speed of delivery?
Speaker:How loud?
Speaker:Is it clear or mumbling?
Speaker:In the same way that verbal information can vary in the way it’s
Speaker:communicated,
Speaker:nonverbal information can vary too.
Speaker:Gestures are not static,
Speaker:fixed things but living expressions that move in time and space.
Speaker:Watch the flow of information in real-time.
Speaker:Watch how expressions change and move in response to the environment and those
Speaker:in it.
Speaker:Don’t be curious about “catching” a discreet gesture,
Speaker:but rather watch the flow of gestures as they change.
Speaker:For example,
Speaker:look at how a person walks.
Speaker:Walking is like a body posture but set in motion.
Speaker:Shuffling,
Speaker:slow gaits suggest lack of confidence,
Speaker:while springy,
Speaker:quick ones suggest optimism and excitement.
Speaker:Become interested in how a person responds to others in conversation or their
Speaker:style of talking to those in positions of power.
Speaker:Once you start looking,
Speaker:you’ll be amazed at the wealth of information that’s just waiting there to
Speaker:be noticed.
Speaker:Context is everything.
Speaker:Finally,
Speaker:it bears repeating - no gesture occurs in a vacuum.
Speaker:Nonverbal communication needs to be considered in relation to everything
Speaker:else—just like verbal communication.
Speaker:Establish patterns and learn about a person’s behavior over time,
Speaker:in different contexts,
Speaker:and toward different people.
Speaker:Consider the situation and environment—sweating and stuttering during your
Speaker:wedding vows or a big interview is understandable;
Speaker:doing so when asked to explain what you’re doing snooping through someone’s
Speaker:drawers is a little more suspicious.
Speaker:Remember that everyone has their own unique,
Speaker:idiosyncratic personality.
Speaker:Factor into your analysis the fact that people are either introverted or
Speaker:extroverted,
Speaker:may favor emotions or intellect,
Speaker:may have high or low tolerance for risk and adversity,
Speaker:may thrive in stressful situations or wither in them,
Speaker:and may be spontaneous and casual or goal-directed and rather serious.
Speaker:Our instinctual,
Speaker:evolutionarily programmed impulses can’t be hidden or resisted,
Speaker:but they can take on slightly different forms depending on our unique
Speaker:personalities.
Speaker:Admittedly,
Speaker:reading facial expressions and body language is a skill that takes time and
Speaker:patience to master.
Speaker:There are no quick and easy tricks to understanding people’s deeper
Speaker:motivations.
Speaker:However,
Speaker:remember the above principles and focus on honing your powers of observation,
Speaker:and you’ll soon develop a knack for seeing and understanding even tiny
Speaker:ripples and flutters of behavior you might have previously missed.
Speaker:We live in a world dominated by words and language.
Speaker:But when you become a student of nonverbal communication,
Speaker:it’s no exaggeration to say that you open yourself up to an entirely
Speaker:different,
Speaker:sometimes quite strange world.
Speaker:The Human Body is a Whole—Read It that Way Everyone has heard an offhand
Speaker:statistic which sounds a little something like,
Speaker:“Ninety percent of your communication is really nonverbal."
Speaker:We imagine that communication is primarily a question of language,
Speaker:symbols,
Speaker:noises and sounds,
Speaker:and images on a page,
Speaker:whereas the person creating the language is a separate physical entity
Speaker:occupying space.
Speaker:But in reality,
Speaker:the boundary between verbal and non-verbal,
Speaker:medium and message,
Speaker:is always a little blurred.
Speaker:In the previous sections,
Speaker:we’ve explicitly considered how a person can be “read” even beyond the
Speaker:content they are choosing to deliberately convey to you.
Speaker:In other words,
Speaker:you’re not just listening to the message they’re sending,
Speaker:but listening to them,
Speaker:as though their body itself were something to read and interpret.
Speaker:In the discussion on detecting deceit or hidden true feelings,
Speaker:we made an assumption - that what is inside a person will invariably manifest
Speaker:itself somehow on the outside of a person.
Speaker:This is because we instinctively understand that human beings are wholes,
Speaker:i.e.,
Speaker:the verbal and nonverbal are really just different aspects of the same thing.
Speaker:What really is the distinction between the words and the lips that say them?
Speaker:The body and the gesture that the body makes?
Speaker:This may seem a little abstract,
Speaker:but it turns out there’s now interesting research to back up the idea that
Speaker:communication as a whole can be understood as a complete expression of a human
Speaker:being.
Speaker:First of all,
Speaker:have you ever had a phone call with someone where you could instantly tell
Speaker:whether they were smiling or not?
Speaker:Call center managers will tell their staff that people can “hear smiles”
Speaker:over the phone,
Speaker:but how do you suppose this is actually possible?
Speaker:It makes sense when we consider that a voice is not an abstract symbol,
Speaker:but a real,
Speaker:physiological part of the human body.
Speaker:Researcher at the Donders Institute of Radboud University Wim Pouw published
Speaker:some interesting findings in the PNAS journal in 2020.
Speaker:He was interested in the topic we all seem to instinctively understand - that
Speaker:hand gestures and facial expressions can help us better understand what is
Speaker:being communicated—in fact at times a gesture can be fundamental to us
Speaker:understanding the message.
Speaker:In an experiment,
Speaker:Pouw asked six people to make a simple noise (like “aaaaa”)
Speaker:but to pair it with different arm and hand gestures as they spoke.
Speaker:He then asked thirty other participants to listen to recordings of the sounds
Speaker:only.
Speaker:Surprisingly,
Speaker:the participants were able to guess what the accompanying movements were and
Speaker:even mimic them for themselves.
Speaker:They could say what the movement was,
Speaker:where it was performed and even how quickly the gesture was made!
Speaker:How?
Speaker:Pouw’s theory is that people are able to unconsciously detect subtle but
Speaker:important shifts in voice pitch and volume,
Speaker:as well as speed changes,
Speaker:that accompany different gestures.
Speaker:When you make a gesture,
Speaker:your whole body gets involved,
Speaker:including your voice.
Speaker:In other words,
Speaker:when you hear a voice,
Speaker:you are hearing multiple aspects about that person’s body.
Speaker:When speaking,
Speaker:sound vibrates all through the connective tissues of your body,
Speaker:but differences in muscle tension can arise if we are making gestures with
Speaker:other parts of our body,
Speaker:and we can hear these tiny adjustments in the voice.
Speaker:The great thing about this particular skill is that you don’t necessarily
Speaker:need to train it,
Speaker:just become aware of it.
Speaker:You probably never thought you could practice reading body language over the
Speaker:phone,
Speaker:but you can—if you understand that the voice is simply a part of a person’s
Speaker:body!
Speaker:Voice alone is an incredibly rich aspect of behavior to study.
Speaker:When you hear someone from another room,
Speaker:on a recording or over the phone,
Speaker:close your eyes and imagine what their body is doing,
Speaker:and what that posture or gesture might indicate.
Speaker:You can undoubtedly hear age and sex through voice,
Speaker:too,
Speaker:but you can also infer something about a person’s ethnicity or nationality by
Speaker:listening to their accent or vocabulary.
Speaker:Listen to the speed,
Speaker:timbre,
Speaker:volume,
Speaker:pitch and degree of control used.
Speaker:How is the person breathing?
Speaker:How are their words and the way they’re saying those words reinforcing one
Speaker:another,
Speaker:or perhaps undermining one another?
Speaker:For example someone on the phone might be telling you how excited they are
Speaker:about something,
Speaker:but their slow and sluggish voice may suggest to you that they’re slouching
Speaker:and folded in on themselves—and greatly overstating their excitement.
Speaker:Thinking In Terms Of Message Clusters.
Speaker:Let’s shift our attention away from individual physical actions that may or
Speaker:not mean or suggest something else,
Speaker:and instead consider human behavior in terms of the overall message it
Speaker:communicates to others.
Speaker:If we are feeling hostile and aggressive,
Speaker:for example,
Speaker:this attitude and intention will show up in every area,
Speaker:from our language to our actions to our facial expressions to our voice.
Speaker:Rather than trying to imagine what every possible manifestation of aggression
Speaker:looks like,
Speaker:we can focus on the aggression itself,
Speaker:and watch for resulting clusters of behavior.
Speaker:Aggression is understandably shown by confronting gestures,
Speaker:or those that move actively and energetically towards a target.
Speaker:Invasive,
Speaker:approaching gestures that move in on another person can signify an attempt to
Speaker:dominate,
Speaker:control or attack.
Speaker:Verbally,
Speaker:this could look like an insult or a jeer,
Speaker:physically it looks like standing too close,
Speaker:or even displaying or exposing oneself as if to demonstrate superior strength.
Speaker:Aggression is all about sudden,
Speaker:impactful and targeted gestures.
Speaker:It’s as though the entire body is clenched around a single pointed intention.
Speaker:Assertive body language,
Speaker:on the other hand,
Speaker:is as forceful but not so directed.
Speaker:This is a person standing their ground,
Speaker:i.e.,
Speaker:being firm,
Speaker:balanced,
Speaker:smooth and open in expression of a confidently held desire.
Speaker:The aggressive person may yell,
Speaker:whereas an assertive one may simply state their business with a kind of
Speaker:muscular certainty that can be heard in the voice.
Speaker:Submissive body language is the complement—look for “lowering,”
Speaker:self-protective gestures that make the person seems smaller,
Speaker:with small,
Speaker:appeasing gestures like smiling excessively,
Speaker:being motionless,
Speaker:speaking quietly,
Speaker:turning the eyes downward or assuming a vulnerable or non-threatening stance.
Speaker:This is different from being genuinely open and receptive.
Speaker:Relaxed,
Speaker:friendly people will signal looseness—open and uncrossed arms and legs,
Speaker:unguarded facial expressions,
Speaker:easy speech,
Speaker:or even loosening or removing outer layers of clothing to show informality.
Speaker:This is a little like romantic body language,
Speaker:except someone who is sexually interested will also behave in ways that
Speaker:emphasize intimacy.
Speaker:The focus will be on sensuality (touching the other person or the self,
Speaker:preening,
Speaker:stroking,
Speaker:slowing down,
Speaker:warm smiles)
Speaker:and connection (prolonged eye contact,
Speaker:questions,
Speaker:agreement,
Speaker:mirroring).
Speaker:The overwhelming perception is that of an invitation to close distance.
Speaker:Deceptive body language is anything that is characterized by a sense of tension.
Speaker:Deceit is the existence of two conflicting things—for example someone
Speaker:believes one thing but says another.
Speaker:Look for the tension that such a disparity creates.
Speaker:You want to look for anxiety,
Speaker:closed body language,
Speaker:and a sense of distractedness (after all,
Speaker:they are processing extra data they don’t want to reveal to you!).
Speaker:Look for someone who appears to be trying hard to control themselves,
Speaker:with an anxious effect.
Speaker:By looking at intentions behind overall communication,
Speaker:we can start to read the body as a whole.
Speaker:This makes it easier to gather multiple data points more quickly,
Speaker:and find patterns of behavior rather than inferring too much from just a single
Speaker:gesture or expression.
Speaker:Consider the entire human body—the limbs,
Speaker:the face,
Speaker:the voice,
Speaker:the posture,
Speaker:the torso,
Speaker:the clothing,
Speaker:the hair,
Speaker:the hands and fingers,
Speaker:everything.
Speaker:Can you see a cluster of closed off,
Speaker:defensive gestures?
Speaker:Is someone trying to display power,
Speaker:strength and dominance?
Speaker:Or are they just confident?
Speaker:Is the person in front of you trying to show that they are trustworthy,
Speaker:or that they have a truly valuable thing to sell you (salesman’s body
Speaker:language)
Speaker:or that they are greeting you with openness and respect?
Speaker:In very general terms,
Speaker:look for the following whole body patterns - Crossing,
Speaker:closing in,
Speaker:or shutting off – could signal guardedness,
Speaker:suspicion,
Speaker:shyness
Speaker:•Expanding,
Speaker:opening,
Speaker:loosening – signals friendliness,
Speaker:comfort,
Speaker:trust,
Speaker:relaxation
Speaker:•Forward,
Speaker:pointed,
Speaker:directed – may speak to dominance,
Speaker:control,
Speaker:persuasiveness
Speaker:•Preening,
Speaker:touching,
Speaker:stroking – shows romantic intentions
Speaker:•Striking,
Speaker:abruptness,
Speaker:force,
Speaker:loudness – signal energy or violence,
Speaker:sometimes fear
Speaker:•Repeating,
Speaker:agreement,
Speaker:mirroring – shows respect,
Speaker:friendliness,
Speaker:admiration,
Speaker:submission
Speaker:•In an even broader sense,
Speaker:look at overall behavior and communication as an expression of
Speaker:holding—holding on to,
Speaker:holding in,
Speaker:holding up,
Speaker:holding back,
Speaker:failing to hold,
Speaker:holding tightly,
Speaker:etc.
Speaker:If you meet someone whose entire being seems to be an expression of force and
Speaker:control (holding onto),
Speaker:you can take your interpretation of them from here,
Speaker:and better understand all the smaller data points—the hand wringing,
Speaker:the tightened and pursed lips,
Speaker:the furrowed brow,
Speaker:the shallow breathing that seems to strangle the voice,
Speaker:the high pitched tone,
Speaker:the rapid blinking .
Speaker:•Their body is sending you one clear,
Speaker:uniform message - one of tension.
Speaker:There’s something big going on that they’re trying hard to keep under wraps.
Speaker:Further context clues could tell you whether this is an uncomfortable
Speaker:admission,
Speaker:a lie,
Speaker:or simply something they’re embarrassed about sharing with you.
Speaker:•Wrapping up,
Speaker:how can we read and analyze people just through sight and observation?
Speaker:We have covered two primary aspects - facial expressions and body language.
Speaker:It’s important to note that though many aspects have been scientifically
Speaker:proven (with physiological origins),
Speaker:we can’t say that simple observations are foolproof.
Speaker:It can never be definitive because there are too many external factors to take
Speaker:into account.
Speaker:But we can better understand what typical things to look for and what we can
Speaker:glean from them.
Speaker:•We use two types of facial expressions - micro- and macroexpressions.
Speaker:Macroexpressions are larger,
Speaker:slower,
Speaker:and more obvious.
Speaker:They are also routinely faked and consciously created.
Speaker:Microexpressions are the opposite of all of those things - incredibly quick,
Speaker:almost unperceivable,
Speaker:and unconscious.
Speaker:Psychologist Paul Ekman identified a host of microexpressions for each of the
Speaker:six basic emotions and in particular has also identified microexpressions to
Speaker:indicate nervousness,
Speaker:lying,
Speaker:or deception.
Speaker:•Body language has a much broader range of possible interpretations.
Speaker:Generally,
Speaker:a relaxed body takes up space,
Speaker:while an anxious body contracts and wants to conceal and comfort itself.
Speaker:There are too many specifics to list individually,
Speaker:but just keep in mind that the only true way to analyze body language is to
Speaker:first know exactly what someone is like when they are normal – and then
Speaker:compare back to that baseline.
Speaker:•To put everything together,
Speaker:we need to read the body as a whole,
Speaker:and look for general clusters of behavior that work together to communicate a
Speaker:unified message.
Speaker:The voice can be read like other body language.
Speaker:Look for signs or cues that are incongruent and don’t mesh well with the
Speaker:other cues they’re giving,
Speaker:this might reveal that the other person is trying to hide something if you can
Speaker:notice other cues that reaffirm this conclusion.
Speaker:However,
Speaker:as always,
Speaker:the signs you’ve picked up on could well be meaningless,
Speaker:so make sure you have enough data to support them.
Speaker:•People who have mastered the art of observation are like detectives,
Speaker:simultaneously gathering as much data as possible that they then constantly
Speaker:sift through,
Speaker:looking for broad,
Speaker:overall patterns that explain the whole picture in front of them.
Speaker:People are complex and constantly shifting and responding to their environment.
Speaker:But if you take the time to pay attention to how they engage with that
Speaker:environment – in all ways – you may surprise yourself with what you can
Speaker:learn.
Speaker:In the next chapter,
Speaker:we’ll be looking at ways to not just observe behavior,
Speaker:but to actively influence it using the power of targeted questions.
Speaker:•Takeaways
Speaker:•It’s possible to extract loads of useful information from people merely by
Speaker:using the power of observation.
Speaker:•First,
Speaker:observe the face,
Speaker:tiny,
Speaker:quick and involuntary movements of the face can “leak” a person’s true
Speaker:emotions – there are six universal ones - anger,
Speaker:fear,
Speaker:surprise,
Speaker:disgust,
Speaker:happiness.
Speaker:Look for microexpressions that contradict what is said verbally.
Speaker:•Ex-FBI agent Joe Navarro has some tips for reading body language,
Speaker:and they come from an understanding that body language is inbuilt,
Speaker:automatic and ancient,
Speaker:and based on fight,
Speaker:flight or freeze response in humans.
Speaker:For examples,
Speaker:“pacifying behaviors” like • covering the neck can indicate the person
Speaker:is trying to manage stress.
Speaker:•Note how the body is occupying space,
Speaker:and whether it is generally closed or open.
Speaker:Posture and gesture can tell you about whether a person is assertive,
Speaker:aggressive,
Speaker:uncertain or fearful.
Speaker:Bodies expand when they are comfortable,
Speaker:happy,
Speaker:or dominant.
Speaker:They contract when unhappy,
Speaker:fearful,
Speaker:or threatened.
Speaker:•Body language signals cannot be interpreted in isolation.
Speaker:Rather,
Speaker:first seek a baseline of behavior to help interpret a particular new
Speaker:observation – a baseline helps you identify incongruent behavior and spot a
Speaker:deception.
Speaker:•Look for mirroring,
Speaker:pay attention to overall energy,
Speaker:and remember that body language is dynamic,
Speaker:so you need to gather as much data as possible.
Speaker:Then consider this data in context of history and the current environment.
Speaker:•The voice is a part of the human body and speed,
Speaker:timbre,
Speaker:volume,
Speaker:pitch,
Speaker:and degree of control can signify emotional state.
Speaker:The body is a whole,
Speaker:with verbal and nonverbal mingling together.
Speaker:•Reading “message clusters” helps us organize isolated observations,
Speaker:and note whether they are aggressive,
Speaker:romantic,
Speaker:assertive,
Speaker:deceptive ad so on,
Speaker:in aggregate.
Speaker:This has been
Speaker:How to Extract Info,
Speaker:Secrets,
Speaker:and Truth:
Speaker:Make People Reveal Their True Thoughts and Intentions Without Them Even Knowing It (How to be More Likable and Charismatic Book 12) Written by
Speaker:Patrick King, narrated by russell newton.