On today's Transit Unplugged podcast, we take you in
Paul Comfort:person behind the scenes to Tucson, Arizona with our special guest, Mikel
Paul Comfort:Oglesby, who is the general manager of SunTran, the local transit system there.
Paul Comfort:Uh, it is a great interview.
Paul Comfort:We take it on the road, walking and getting on the, their, uh, street cars
Paul Comfort:and taking some of it in his office.
Paul Comfort:It's a fun, interesting interview that I recorded while I was there,
Paul Comfort:uh, speaking at the Southwest Transit Association Conference.
Paul Comfort:A great conference.
Paul Comfort:Uh, that operates, uh, and represents eight states there
Paul Comfort:in, uh, and they had their annual conference this year in Tucson.
Paul Comfort:We take a look at the grants, the projects, the transit owner overviews
Paul Comfort:with Mikel, and, uh, a little bit of his past history, which I think you'll
Paul Comfort:find very interesting how, um, he got started off in his career with his
Paul Comfort:father as a bus driver, a bus operator in Boston, literally, you know, sitting
Paul Comfort:on the seat behind his dad kicking his legs, the little kid, and he grew up.
Paul Comfort:To become, um, you know, a well-known, well-respected
Paul Comfort:leader in our transit industry.
Paul Comfort:We also take a look at their alternative fuels, and this podcast is
Paul Comfort:a complimentary episode that matches along with our Transit Unplugged TV
Paul Comfort:episode where everything you hear on today's episode, you can see it on our
Paul Comfort:Transit Unplugged TV show on YouTube.
Paul Comfort:This is the in-depth interview.
Paul Comfort:We'll show you some of these things on the program on YouTube airing now.
Paul Comfort:Now let's dive into this great interview with my friend Mikel Oglesby.
Paul Comfort:We're in Tucson, Arizona, for the SWATA Conference 2025,
Paul Comfort:and it is gorgeous outside.
Paul Comfort:And Mikel Oglesby and I are walking down to one of your, train, your, Light rail
Paul Comfort:stations, but you call 'em streetcar.
Mikel Oglesby:They're street cars.
Mikel Oglesby:That's right.
Mikel Oglesby:We're gonna
Paul Comfort:What's the difference between a streetcar
Paul Comfort:and a light rail to you?
Mikel Oglesby:Well, a streetcar, the rail is actually physically on the street.
Mikel Oglesby:Light rail can also have, ballasts underneath it and stuff like that.
Mikel Oglesby:Right,
Paul Comfort:like a train.
Paul Comfort:Yeah.
Paul Comfort:Yeah.
Paul Comfort:Yeah.
Paul Comfort:That's good.
Paul Comfort:I love your streetcar, by the way.
Paul Comfort:It's beautiful.
Paul Comfort:Well, thanks for welcoming me here and for, we're doing a TV show
Paul Comfort:plus a, a podcast at the same time.
Paul Comfort:How's it going, man?
Mikel Oglesby:Everything's perfect.
Mikel Oglesby:I mean, we're here at the SWATA conference.
Mikel Oglesby:I'm here with you, and we're just excited to show off our system.
Paul Comfort:Well, you've got quite a system to show.
Paul Comfort:We've already been here about a day and a half, and I've seen so many cool things.
Paul Comfort:Tell us about your system in general.
Paul Comfort:You know, the modes and people and budget and all that.
Mikel Oglesby:Sure.
Mikel Oglesby:So, we're about a 92 million budget.
Mikel Oglesby:we have, We have three different modes.
Mikel Oglesby:It's SunVan, SunTran, and SunLink, so it's basically fixed route,
Mikel Oglesby:paratransit, and streetcar.
Mikel Oglesby:And, we're really excited to provide this service to three transit centers.
Paul Comfort:All right, and which one are we going to now?
Mikel Oglesby:Well, right now, we're going to go to, 4th and 9th and get
Mikel Oglesby:on the train and go over to SunLink.
Paul Comfort:That's great.
Paul Comfort:So we're going to take this podcast recording.
Paul Comfort:While we're on his vehicles, we're going to, he's going
Paul Comfort:to tell us what we're seeing.
Paul Comfort:It's going to be one of these live in person podcasts, that we've done a few
Paul Comfort:times before that people find so popular.
Paul Comfort:and, you work, you're the general manager.
Mikel Oglesby:That's correct.
Mikel Oglesby:I'm the general manager of all three modes and, oversee it and report to the city..
Paul Comfort:We're back here.
Paul Comfort:And, Mikel, we're going to hop on one of your streetcars here.
Paul Comfort:Where are we headed?
Mikel Oglesby:We're heading to our SunLink facility and, to go see
Mikel Oglesby:our staff and kind of walk around and show you what we're all about.
Paul Comfort:Let's talk about the organization structure.
Paul Comfort:You know, a lot of people that listen to our show work in transit, so I think
Paul Comfort:your structure here is very interesting.
Paul Comfort:Tell us about how it works here in Tucson.
Mikel Oglesby:It's very unique.
Mikel Oglesby:So, the city of Tucson hired a contractor, which is RATP DEV,
Mikel Oglesby:to oversee the entire system.
Mikel Oglesby:It's four positions.
Mikel Oglesby:Mine is one of them, and I have control over all 900 employees.
Mikel Oglesby:Most places do the same thing, but it reports to a transit system.
Mikel Oglesby:The transit system is knocked out, and I'm directly to the city.
Paul Comfort:Gotcha.
Paul Comfort:And I met the guys that you work with from the city.
Paul Comfort:They seem like sharp guys, too.
Paul Comfort:They're really into what we're doing here, right?
Mikel Oglesby:Yeah their support is 100%.
Mikel Oglesby:They were instrumental to getting me here.
Mikel Oglesby:And I support them 100%.
Paul Comfort:A unique, you might be the biggest fare free system left in America.
Mikel Oglesby:Yeah, it's fare free, I mean, when you have paratransit, fixed
Mikel Oglesby:route, and the rail system, fare free.
Mikel Oglesby:And when you have a rail system, basically streetcar coming from the U of A and
Mikel Oglesby:these students are depending on this, free fare, it has been extremely successful.
Paul Comfort:That's awesome.
Paul Comfort:And, and so the city is, the city council is really behind transit, obviously.
Mikel Oglesby:Yeah.
Mikel Oglesby:100%. They're supplementing the, additional costs and it's been going
Mikel Oglesby:on all for about five years now.
Paul Comfort:So, you also have something great coming.
Paul Comfort:What?
Paul Comfort:Let's first talk about what you've got, then I want to talk about your BRT, which
Paul Comfort:is what you're hoping to bring in here.
Paul Comfort:Yeah.
Paul Comfort:So, tell me about your bus system.
Mikel Oglesby:So, our bus system is a unique system.
Mikel Oglesby:We have, a hundred and eighty five, buses, and we service, approximately
Mikel Oglesby:three hundred and twenty three, square miles of, of service.
Paul Comfort:It's a big area.
Paul Comfort:We were driving around today, driving for fifteen, twenty minutes,
Paul Comfort:and you're still in the city.
Paul Comfort:It's, it's big.
Mikel Oglesby:It's big.
Mikel Oglesby:And it requires a lot of service.
Mikel Oglesby:Not only are we free, but we're efficient.
Mikel Oglesby:So we make sure people can get to where they need to be,
Mikel Oglesby:when they need to get there.
Paul Comfort:And then tell me about your streetcar system.
Mikel Oglesby:So the streetcar system is a 3.
Mikel Oglesby:9 mile loop, but it's jam packed with innovation.
Mikel Oglesby:It's jam packed with the ability to go shopping, go to places
Mikel Oglesby:that you have to, go eat.
Mikel Oglesby:There are so much things you can do.
Paul Comfort:Yeah, yeah.
Paul Comfort:That's great.
Paul Comfort:And then your paratransit.
Mikel Oglesby:So our paratransit service is the same, square area,
Mikel Oglesby:and we actually service some a little bit outside of that area.
Mikel Oglesby:And one of the great things about our paratransit service is that we
Mikel Oglesby:still stand behind the leave nobody behind, technique with it being free.
Mikel Oglesby:And we are really doing that simply because we have the best employees.
Mikel Oglesby:That's the reason why.
Paul Comfort:That's awesome, man.
Paul Comfort:Yeah.
Paul Comfort:Yeah.
Paul Comfort:I've been working with Cindy Gleason from your staff and
Paul Comfort:a couple of the other folks.
Paul Comfort:They're top notch.
Mikel Oglesby:Oh, yeah.
Mikel Oglesby:Cindy, she's with our marketing group.
Mikel Oglesby:I have Davida with our planning group.
Mikel Oglesby:I mean, I could go on and on.
Mikel Oglesby:The ones you've dealt directly with, it was a dream for you to come here,
Mikel Oglesby:and especially during the SWATA event, during our 50 year anniversary,
Mikel Oglesby:during a time where the rodeo was celebrating their 100 year anniversary.
Mikel Oglesby:And then last year we celebrated 10 years Sunlink.
Paul Comfort:That's beautiful.
Paul Comfort:Yeah, 50 years of transit, and tomorrow we're going to go to your museum, which
Paul Comfort:has all the vehicles from the last 50 years, like a different one of each kind?
Mikel Oglesby:Oh, that's correct.
Mikel Oglesby:It goes, it has paraphernalia, it has articles, there's even a person there
Mikel Oglesby:that carves out buses, hand carves them.
Mikel Oglesby:He'll be right there, hand carving them, and he can talk you through
Mikel Oglesby:the fact that he does it to spec.
Paul Comfort:The other day, one other thing I want to mention was, you and I got
Paul Comfort:on a bus the other day, the number three bus, which was, from the Ronstadt Center.
Paul Comfort:Tell us about that.
Paul Comfort:Linda Ronstadt's family's from here, right?
Mikel Oglesby:Yeah, absolutely.
Mikel Oglesby:The Ronstadt Center's very popular.
Mikel Oglesby:We have, three centers, that's one of them, and we went
Mikel Oglesby:from there over to El Charro.
Mikel Oglesby:it's so popular, that it's hard to keep up cleaning it, but we are there just working
Mikel Oglesby:feverishly to make sure it looks good.
Paul Comfort:Yeah, and if you want to see what he's talking about,
Paul Comfort:tune in to our YouTube channel.
Paul Comfort:Our Transit Unplugged TV show on YouTube from Tucson and the
Paul Comfort:food at El Charro last night.
Paul Comfort:The owner and the two chefs came out, described each meal.
Paul Comfort:They brought us platters of their best everything and drinks
Paul Comfort:and what a fantastic story too.
Paul Comfort:Started by his grandmother and his mother, each of them had it for 50 years.
Paul Comfort:they have it still in the original house, I mean, and the current
Paul Comfort:president, what an amazing guy.
Paul Comfort:He's grown it to 18 different restaurants now.
Mikel Oglesby:Yeah, it's amazing.
Mikel Oglesby:It's amazing.
Mikel Oglesby:And the fact that they have carne seca and they dry it with
Mikel Oglesby:the sun on the roof in a cage.
Mikel Oglesby:I'll tell you, I don't know what it sounds like it tastes, but I
Mikel Oglesby:can tell you that it tastes good.
Paul Comfort:And wow, he gave us some of the Chimichangas.
Paul Comfort:They actually invented them here.
Mikel Oglesby:Yeah, the myth is that, they dropped, food into the
Mikel Oglesby:fryer and when they pulled it out, it ended up being a chimichanga, but,
Paul Comfort:It was like magic!
Mikel Oglesby:Yeah, yeah, voila!
Paul Comfort:Yeah, yeah, no, that's great, man.
Paul Comfort:Alright.
Paul Comfort:So, while I was out with some of your guys, we went over to one of the other
Paul Comfort:stations and you guys are working on a new bus rapid transit project, BRT.
Paul Comfort:Tell me about that.
Mikel Oglesby:Yeah, so we're working on bus rapid transit going
Mikel Oglesby:along Stone and it's the first step.
Mikel Oglesby:So, if this is successful, then there are other corridors that
Mikel Oglesby:we would like to implement.
Mikel Oglesby:I'm really excited because when I came here, I have experience with BRT.
Mikel Oglesby:So, when they said this is the path we're moving in, I think that's the way to go.
Mikel Oglesby:sort of extend our rail that we currently have.
Mikel Oglesby:So people may say, are you going to extend the streetcar?
Mikel Oglesby:Well, not necessarily, but we can extend it another way, which is the,
Mikel Oglesby:some people say poor man's version of rail with bus rapid transit.
Paul Comfort:I was just over in Brisbane.
Paul Comfort:Jaime and I were over there.
Paul Comfort:We were filming for our shows and Brisbane is, is, they
Paul Comfort:have, it looks just like rail.
Paul Comfort:It's called their Metro, but it's going to, it's BRT.
Paul Comfort:I mean, it's fantastic.
Paul Comfort:And he was, you know, all the reasons why everybody from Curitiba to Brisbane.
Paul Comfort:and now Tucson is wanting to do bus rapid transit.
Paul Comfort:I'm a big proponent of it.
Paul Comfort:It's like, what, a third of the price of rail and you can move it if you need to.
Mikel Oglesby:Absolutely.
Mikel Oglesby:I mean, bus rapid transit's proven.
Mikel Oglesby:I had, was instrumental in getting BRT, the Silver Line in Boston,
Paul Comfort:so
Mikel Oglesby:I'm familiar with it, but what you're talking about is a
Mikel Oglesby:60 foot articulated vehicle and it even has a little hub over the wheel.
Mikel Oglesby:That's right.
Mikel Oglesby:You know what I'm talking about.
Mikel Oglesby:That covers it and makes it look like our actual train.
Paul Comfort:Yeah.
Paul Comfort:It's on the cover of our Brisbane episode.
Paul Comfort:We took a picture of it.
Paul Comfort:It's just one of the coolest looking buses I've ever seen.
Paul Comfort:That's cool.
Paul Comfort:Yeah.
Paul Comfort:So, tell me, tell me about, how you got here and, and how long you've
Paul Comfort:been here and all that kind of stuff.
Paul Comfort:You've got quite a, quite a history.
Mikel Oglesby:Well, well, well, I will say, I mean, though I've only been here
Mikel Oglesby:eight months, I've been in transit over 30 years and I've run various systems,
Mikel Oglesby:large and small, different locations from Boston to Florida, to California.
Mikel Oglesby:Yeah.
Mikel Oglesby:but I will tell you, this is my favorite.
Mikel Oglesby:I mean, I'm very happy because I can take a lot of the skills that I've,
Mikel Oglesby:I've learned and hone them, right?
Mikel Oglesby:And then apply them here and help the city.
Mikel Oglesby:And it is working just perfectly.
Paul Comfort:That's great.
Paul Comfort:Well, we're getting ready to get on your streetcar.
Paul Comfort:It's going to be pulling up here in just a minute.
Paul Comfort:We'll see if your estimated arrival time signs are working right.
Paul Comfort:It says it's going to be here in three minutes.
Paul Comfort:All right.
Paul Comfort:So, yeah, I'll be here.
Paul Comfort:I'll be the judge of that, as they say.
Paul Comfort:No, I'm just messing with you.
Paul Comfort:All right.
Paul Comfort:So, once we get on there, I want you to tell me the story of your dad.
Paul Comfort:And, I want to wait until we get on the streetcar to do that.
Paul Comfort:So, let's talk a little bit more about what's here.
Paul Comfort:One thing that is fantastic, I was here last year for a Trapeze,
Paul Comfort:Vontas conference, and I noticed it then, I'm noticing it now.
Paul Comfort:Your weather here, man, it's like my dream weather.
Paul Comfort:I love it here!
Mikel Oglesby:Yeah, it's great.
Mikel Oglesby:A lot of people say, Oh, you're in, you're in Arizona, isn't it hot?
Mikel Oglesby:Well, there's three months of hot.
Mikel Oglesby:But then, the rest of the time, it's cool in the morning, it's nice
Mikel Oglesby:in the day, it's cool at night.
Mikel Oglesby:Yes.
Mikel Oglesby:The same people that are saying that are in places like Detroit, where I'm
Mikel Oglesby:saying, okay, well, you don't like Tucson, but you don't, three months,
Mikel Oglesby:you don't mind three months of, snow.
Mikel Oglesby:Right.
Mikel Oglesby:So, the only And the freezing.
Mikel Oglesby:Right, so to tell you the truth, I'd rather complain about wearing
Mikel Oglesby:shorts than a t shirt myself.
Paul Comfort:Absolutely, man.
Paul Comfort:I love it here.
Paul Comfort:This is great weather.
Paul Comfort:Your system is amazing.
Paul Comfort:What else is happening, in the world of transit here?
Paul Comfort:We've talked about the BRT potentially coming.
Paul Comfort:Tell me a little bit more about that.
Paul Comfort:what is the next phases?
Paul Comfort:You're in the planning phase right now?
Paul Comfort:You're seeking funds?
Paul Comfort:Or where are you at?
Mikel Oglesby:Well, right now, we're solidifying.
Mikel Oglesby:So we're identifying the funds for the first phase of the BRT, but one of the
Mikel Oglesby:things we're really stretching out on is really taking a look at our alternate fuel
Mikel Oglesby:technology and the direction that we're going, and I'm glad that we're going in
Mikel Oglesby:the direction of a CNG electric split because we can provide transportation.
Mikel Oglesby:Some people go all in on electric.
Mikel Oglesby:And they've been burned.
Mikel Oglesby:We were able to work with the city to say, even though your goal is 90 percent
Mikel Oglesby:zero emissions by 2030, if you want to provide transportation to people, let's
Mikel Oglesby:ease into it until the technology's there.
Mikel Oglesby:So I think it's a match made in heaven.
Paul Comfort:That's interesting.
Paul Comfort:And you have a lot of CNG here anyway, right?
Paul Comfort:I mean, underground.
Mikel Oglesby:Right, exactly.
Mikel Oglesby:So Yeah,
Paul Comfort:you're like Fort Worth and there's other places
Paul Comfort:that say, Paul, we just pump it up.
Paul Comfort:Kansas City, Frank does too.
Paul Comfort:They, they have CNG right there and it's, it's very clean.
Mikel Oglesby:Right, it's very clean and we're in the process of And you'll see it
Mikel Oglesby:when we go to the North Yard, we have a CNG facility with more that's being built.
Mikel Oglesby:And really the goal is to combine the two, facilities eventually once we get that
Mikel Oglesby:built to house everything in one location.
Paul Comfort:Ah, very good.
Mikel Oglesby:All right.
Mikel Oglesby:look at that.
Paul Comfort:Look at the time.
Paul Comfort:What time is it?
Paul Comfort:We're gonna hop on.
Paul Comfort:It's right on time, baby.
Paul Comfort:Good job.
Paul Comfort:Don't even try it.
Paul Comfort:Cars are pretty quiet though.
Paul Comfort:Alright, we'll see how quiet these vehicles are.
Paul Comfort:They're coming up now.
Paul Comfort:It's right on time.
Paul Comfort:It's actually a second or two early.
Paul Comfort:So that's great.
Paul Comfort:But it won't leave early, I'm sure.
Paul Comfort:Here it comes.
Paul Comfort:Beautiful.
Mikel Oglesby:Got it, George.
Paul Comfort:Alright, Mikel, now we're on your, now we're on your, streetcar here.
Paul Comfort:This thing is awesome.
Paul Comfort:it's, it's keeping us plenty cool, even though it's hot outside.
Paul Comfort:That's why you, you hear the air conditioners back here.
Paul Comfort:That's right.
Paul Comfort:this thing is ten years old now?
Mikel Oglesby:It's ten years old, but the air conditioner's brand new.
Mikel Oglesby:Okay.
Mikel Oglesby:We just replaced it.
Mikel Oglesby:But it's ten year, it's ten years old, and we are, it's ten years young, actually.
Mikel Oglesby:Yeah, there you go.
Mikel Oglesby:And pretty soon, we'll be looking at, moving forward with additional vehicles,
Mikel Oglesby:but right now we're doing pretty good.
Mikel Oglesby:We'll wait till you see.
Mikel Oglesby:The, layout and the format you'll see.
Mikel Oglesby:Oh, that's awesome, man.
Mikel Oglesby:We're doing very well.
Paul Comfort:How many, how many, buses do you have?
Paul Comfort:total buses, like 200 something?
Paul Comfort:Oh, total buses?
Paul Comfort:Yeah.
Mikel Oglesby:We have 185 total buses.
Mikel Oglesby:Okay.
Mikel Oglesby:We have eight trains.
Paul Comfort:Eight trains.
Paul Comfort:Okay, very good.
Paul Comfort:All right, looks like it's almost time for us to hop off.
Paul Comfort:So, one more, one more stop.
Paul Comfort:One more stop.
Paul Comfort:Great to have with us on a special insert edition of the podcast, Rebecca Klein
Paul Comfort:and Keith Scott, my friends from Tall Small Productions and Communications
Paul Comfort:and today we're talking about how people who want to move up in their career,
Paul Comfort:sometimes you have to be resilient, right?
Paul Comfort:You have to spring back during challenges.
Paul Comfort:Rebecca Klein & Keith Scott: Exactly, Paul.
Paul Comfort:Thank you for having us.
Paul Comfort:The key is to be able to spring back and not to get stuck in the past.
Paul Comfort:And that happens by using clear language and messaging that builds trust.
Paul Comfort:None of the fluff, but clear, direct language.
Paul Comfort:And in that language, you want to avoid things that can trigger
Paul Comfort:other people's walls to come up.
Paul Comfort:Such as in a challenging time, if you tell someone, No offense,
Paul Comfort:but Or, can I be honest with you?
Paul Comfort:They're going to know that you want to offend away and that you're a liar.
Paul Comfort:And, and uh, what about body language?
Paul Comfort:What's the importance there?
Paul Comfort:I'm just reading a book from an FBI guy on body language, so
Paul Comfort:this will be interesting to me.
Paul Comfort:Rebecca Klein & Keith Scott: Well, body language is, as you know,
Paul Comfort:Paul 70 percent of communication.
Paul Comfort:Every time we walk out in public, when we leave our homes, we're being watched.
Paul Comfort:We always tell people, stay paranoid.
Paul Comfort:And you project trust and authority through your body language, you have to
Paul Comfort:always realize that someone's watching you and someone's making an opinion about you.
Paul Comfort:And a big part of resilience is connecting with other people.
Paul Comfort:And with your body, if you cross your arms the moment the challenging
Paul Comfort:conversation happens, It's going to show that you are closed off and shut down.
Paul Comfort:You want to have your palms open, show people, Hey, I'm receptive
Paul Comfort:to what you have to think as well.
Paul Comfort:And um, what about like a, the team feedback culture?
Paul Comfort:What can you tell me about that?
Paul Comfort:Rebecca Klein & Keith Scott: One of the key things for feedback is open and
Paul Comfort:honest feedback, not the fluff, not the compliment sandwich, but making sure
Paul Comfort:the feedback helps strengthen the team.
Paul Comfort:Feedback is a gift in encouraging and developing a culture where feedback
Paul Comfort:is a gift to become a better person.
Paul Comfort:Because if we're all told all the time, hey, you're doing a great job,
Paul Comfort:there's no room to develop further.
Paul Comfort:And with feedback, as Keith said, too many times when you have the
Paul Comfort:compliment sandwich, you hear that good part, and all you know is what's
Paul Comfort:coming, and you're getting ready for it, and your defenses are climbing.
Paul Comfort:Instead Save the worst for first.
Paul Comfort:Really?
Paul Comfort:That's interesting.
Paul Comfort:So, so if I was going to have a talk with someone, uh, how would that work?
Paul Comfort:Just let them know right up front what the issue is?
Paul Comfort:Rebecca Klein & Keith Scott: Exactly.
Paul Comfort:Well the problem,is people say, Hey, Bob, or Hey, Sally, you're doing a great
Paul Comfort:job and we really love having you here.
Paul Comfort:But, no
Paul Comfort:one,
Paul Comfort:true.
Paul Comfort:Rebecca Klein & Keith Scott: No one hears anything after the,
Paul Comfort:you know, before the but, Right.
Paul Comfort:So start out.
Paul Comfort:Here's what's going on.
Paul Comfort:Here's what I need to see change.
Paul Comfort:And here's how we're going to do a follow up to make sure the change occurs.
Paul Comfort:Interesting.
Paul Comfort:That's good.
Paul Comfort:And then, so, let's, let's say, in this communication, uh, exchange,
Paul Comfort:there become some tensions.
Paul Comfort:How are you going to de escalate those?
Paul Comfort:Rebecca Klein & Keith Scott: Sometimes it's knowing when to
Paul Comfort:stay silent and to walk away.
Paul Comfort:If somebody becomes visibly emotional.
Paul Comfort:Step away.
Paul Comfort:Say, I'm going to give you a moment, or I'm going to go grab some water
Paul Comfort:because otherwise too often people keep on talking, that person's garage
Paul Comfort:door has closed, and they are not receiving anything you are saying.
Paul Comfort:It's very rare that you can reduce tensions with words.
Paul Comfort:It's very rare.
Paul Comfort:In couples, in the workplace.
Paul Comfort:Words never work.
Paul Comfort:I'll throw that in there.
Paul Comfort:I'll add that.
Paul Comfort:Taking time.
Paul Comfort:Everybody needs time to simmer down.
Paul Comfort:So, how does that work?
Paul Comfort:What, what, what do you say?
Paul Comfort:You just, you just say, I need to get away for a minute?
Paul Comfort:Like,
Paul Comfort:Rebecca Klein & Keith Scott: What we usually say is, I
Paul Comfort:need to use the restroom.
Paul Comfort:I'm gonna get a cup of water, want some.
Paul Comfort:Do something, if you can, to remove yourself from that situation.
Paul Comfort:It's hard to de escalate when someone's just staring at you.
Paul Comfort:Yeah, and I guess when people are, uh, tense and emotional, uh,
Paul Comfort:your words, I mean, whether it's between spouses or co workers, huh, it's not
Paul Comfort:really going to work because it's almost like an open wound and every time you
Paul Comfort:touch it, it's an ouch, it's an ouchie.
Paul Comfort:Rebecca Klein & Keith Scott: Exactly.
Paul Comfort:And too often all people do is poke at it by saying things like, calm down, relax.
Paul Comfort:This isn't a big deal.
Paul Comfort:When it's a big deal to the other person, all they're doing
Paul Comfort:is getting even more tense.
Paul Comfort:I've never had the situation with a spouse, Paul, but in the
Paul Comfort:workplace, I think that's with a spouse, how many have it?
Paul Comfort:Of course, of course, yeah.
Paul Comfort:So, um, so in summary, uh, when we communicate, uh, when we are, um, When
Paul Comfort:we're actively engaged with people at the workplace or in home, we have
Paul Comfort:to, there are challenges that pop up.
Paul Comfort:So give me kind of a wrap up summary of, of what we're talking
Paul Comfort:about to be a resilient leader.
Paul Comfort:Rebecca Klein & Keith Scott: Be direct.
Paul Comfort:Don't be afraid to tell the truth.
Paul Comfort:And don't be afraid if it doesn't land well right away because the
Paul Comfort:other person has to process it.
Paul Comfort:Be confident in your body language.
Paul Comfort:Don't walk up with your head down or the type of body language that says,
Paul Comfort:Oh, I'm sorry to talk to you about this.
Paul Comfort:Or, you know, I hate to tell you this because people feed on that.
Paul Comfort:And guess what?
Paul Comfort:They start to build that wall defense as soon as they see it coming.
Paul Comfort:Feedback is worthless without an action to move forward with,
Paul Comfort:a defined, specific action.
Paul Comfort:And you will never get out of a situation with words once the tension occurs.
Paul Comfort:Get out of the room, do something different, change the channel.
Paul Comfort:. Paul Comfort: Wow.
Paul Comfort:Great advice, guys.
Paul Comfort:That is awesome.
Paul Comfort:Rebecca Klein, Keith Scott, thanks so much for that impactful thoughts on resilience.
Paul Comfort:Rebecca Klein & Keith Scott: Thank you.
Paul Comfort:Well, we're on part two of the podcast today with Mikel
Paul Comfort:Oglesby, who's general manager of SunTran here in Tucson, Arizona.
Paul Comfort:And, Mikel, we just, we're in your administrative and
Paul Comfort:maintenance facilities here.
Paul Comfort:I just took a tour.
Paul Comfort:Jeff gave me a tour of your AGM.
Paul Comfort:Dude, I, I have been, I think, close to a hundred.
Paul Comfort:Bus garages around the world and I'm gonna tell you this is top 10.
Paul Comfort:I'm not kidding.
Paul Comfort:The way it's organized.
Paul Comfort:It's clean.
Paul Comfort:It's safe And it's you got plenty of property here 11
Paul Comfort:acres on this one facility.
Paul Comfort:It's beautiful, man.
Mikel Oglesby:Yeah, absolutely First of all staffs fantastic They're very
Mikel Oglesby:clear and concise on what we want to do moving forward But did you
Mikel Oglesby:notice you could almost eat off the floor in that maintenance garage?
Paul Comfort:I commented on it I was like this thing is What 14 years old
Paul Comfort:and it looks like it's five or you know seven years old or something.
Mikel Oglesby:We pride ourselves on keeping it clean and that brings up morale
Mikel Oglesby:People are really excited to be able to move forward and work every day and know
Mikel Oglesby:what they're they're coming to work to do
Paul Comfort:Speaking of coming to work.
Paul Comfort:So you've been here about eight, nine months now.
Paul Comfort:But you have, you and I have been friends for a while, and you have
Paul Comfort:a long and storied history in the public transportation industry.
Paul Comfort:But I'd like to take you back to the beginning.
Paul Comfort:How did you get started in transit?
Mikel Oglesby:Well, you know, this, this one's a little different, but, a
Mikel Oglesby:lot of people say that when they start in transportation, especially as an
Mikel Oglesby:operator on the front line, they say they cut their teeth on the wheel.
Mikel Oglesby:My father used to take me around on the bus, so I actually
Mikel Oglesby:really used to chew on it.
Paul Comfort:And your dad was a bus operator, right?
Mikel Oglesby:Yeah, yeah, my father was a bus operator.
Mikel Oglesby:He drove for 34 years in Boston for the MBTA.
Mikel Oglesby:and they didn't have babysitting back then, right?
Mikel Oglesby:It was the early 70s, so he used to actually take me on the bus.
Mikel Oglesby:I remember my feet wouldn't even reach the ground and he'd take me on the bus.
Mikel Oglesby:I learned everything about a transit and even during the breaks, they'd
Mikel Oglesby:sit me on the pool table and the supervisors would babysit me.
Mikel Oglesby:So I've been in transit for a long period of time.
Mikel Oglesby:here's the, here's the crazy part though.
Mikel Oglesby:Fast forward.
Mikel Oglesby:I go to college, I get out of college, I get a job.
Mikel Oglesby:I'm an analyst at the MBTA lower level position, but I got my way in.
Mikel Oglesby:I start working my way through the ranks.
Mikel Oglesby:I become number two in the system for Bob Prince.
Mikel Oglesby:A lot of people know who he is.
Mikel Oglesby:And, together we ran the MBTA while my father was still driving a bus.
Mikel Oglesby:And, you could imagine what that did.
Mikel Oglesby:A couple of things that did is since he was a high rider.
Mikel Oglesby:It gave them some serious trash talking rights.
Mikel Oglesby:I used to get
Paul Comfort:You see my boy over there?
Mikel Oglesby:Yeah, yeah, yeah.
Mikel Oglesby:I'd get a call from a supervisor.
Mikel Oglesby:Your dad's down here and I'd have to say, leave him alone.
Mikel Oglesby:so, so thinking back, my father told me one thing and I really
Mikel Oglesby:didn't know what he was saying.
Mikel Oglesby:I was probably about eight.
Mikel Oglesby:But he said, I'm driving a bus, so you won't have to.
Mikel Oglesby:And I never knew what that meant.
Mikel Oglesby:Fast forward now, I've been general manager, CEO, executive
Mikel Oglesby:director in public transit, so I guess he did a pretty good job.
Paul Comfort:That's amazing.
Paul Comfort:The bus drivers though, they really are the backbone of our operations.
Paul Comfort:They and the mechanics.
Mikel Oglesby:Absolutely, and that's one of the reasons why I'm glad
Mikel Oglesby:that I'm where I'm at, because when you get to general manager stage
Mikel Oglesby:the way that I have, you have an appreciation for the frontline employee.
Mikel Oglesby:So I've learned to treat the frontline employee the same way.
Mikel Oglesby:Or the janitor, the same way that I would treat a mayor or a governor.
Mikel Oglesby:And it's been very successful for me so far, and that's why I like to keep in
Mikel Oglesby:contact with all employees, especially the operators and the mechanics.
Paul Comfort:Take us through the Oglesby Trail now.
Paul Comfort:Alright, so you, you get promoted to AGM of MBTA.
Mikel Oglesby:Yeah, yeah.
Paul Comfort:One of the, the fifth or sixth largest transit system in America.
Mikel Oglesby:Yeah, at the time it was the fourth.
Paul Comfort:Wow.
Mikel Oglesby:Yeah, yeah.
Mikel Oglesby:6, 500 employees, 29 unions, light rail, heavy rail, paratransit,
Mikel Oglesby:ferry service, and locomotive.
Mikel Oglesby:We had our own police department.
Mikel Oglesby:So, everybody who, in their early stages, went through Boston, it
Mikel Oglesby:was like, we call it, boot camp.
Mikel Oglesby:You did everything.
Mikel Oglesby:So from there, when you go out to like a smaller system, you can utilize the skills
Mikel Oglesby:that you acquired from each discipline.
Paul Comfort:And where did you go from there?
Paul Comfort:How long were you there and then where did you go?
Mikel Oglesby:Oh, I was there about 12 years or so.
Mikel Oglesby:Okay.
Mikel Oglesby:I left there, did a little consulting, but went to Sunline Transit Agency after that.
Paul Comfort:Which is?
Paul Comfort:Coachella.
Mikel Oglesby:That is in the Coachella area or Palm Springs, people say.
Mikel Oglesby:Right.
Mikel Oglesby:And we ended up being the leader in alternate fuel technology there and that's
Mikel Oglesby:where I learned about hydrogen and CNG.
Paul Comfort:Before Loren Skyver got there.
Paul Comfort:You got it set up?
Mikel Oglesby:That's correct.
Mikel Oglesby:Okay.
Mikel Oglesby:So I created the American made fuel cell bus.
Mikel Oglesby:It's the first American Made bus with American made parts with the fuel
Mikel Oglesby:made on property in America to get away from the use of foreign oil and
Mikel Oglesby:the FTA administrator gave me five million dollars to create the project.
Paul Comfort:I didn't know that, man.
Paul Comfort:Yeah.
Paul Comfort:That's awesome.
Paul Comfort:So that West Coast Center of Excellence on the hydrogen.
Paul Comfort:I've been there.
Paul Comfort:I've seen the hydrogen plant.
Paul Comfort:I toured it.
Paul Comfort:That's fantastic, brother.
Mikel Oglesby:Yeah, we did it then with a hieratics reformer and electrolysis
Mikel Oglesby:process with steam reformation.
Mikel Oglesby:I'm not sure if the education building's still there, but it
Mikel Oglesby:created a hydrogen education format.
Mikel Oglesby:And what we did is we moved forward all CNG vehicles, and then I was on
Mikel Oglesby:my 7th generation hydrogen vehicle when others were just starting out.
Mikel Oglesby:So we were very popular.
Paul Comfort:And now they're selling in hydrogen back into the general market.
Paul Comfort:Trucks come buy fuel up there.
Paul Comfort:It's amazing.
Mikel Oglesby:It's amazing how times have changed and different colors of hydrogen.
Mikel Oglesby:At the time, we were making it the, you know, through the electrolysis
Mikel Oglesby:process, where you take the, oxygen goes in the air, hydrogen
Mikel Oglesby:goes in the tank, and you pump it.
Mikel Oglesby:But now it can be made out of
Paul Comfort:Water comes out the tailpipe.
Mikel Oglesby:Water comes out the tailpipe.
Mikel Oglesby:A quick, quick story about that.
Mikel Oglesby:Okay.
Mikel Oglesby:So, my maintenance guy, was watching me and I was being interviewed
Mikel Oglesby:on television, and I said water can drip out the tailpipe, so he
Mikel Oglesby:put a flower with a vase there.
Mikel Oglesby:The water's dripping out the tailpipe.
Mikel Oglesby:And the person interviewing me said, they said it's so clean you can drink it.
Mikel Oglesby:Will you drink it?
Mikel Oglesby:I said, absolutely.
Mikel Oglesby:And I turned to my maintenance guy, I go, Tommy, take a sip.
Mikel Oglesby:Oh, he was not happy, but he did.
Mikel Oglesby:I mean, ultimately it goes, through all types of metals.
Mikel Oglesby:So, I mean, it tasted like metal, but yeah, he talked
Mikel Oglesby:about that for quite a bit.
Paul Comfort:I'm sure he did.
Paul Comfort:Yeah.
Paul Comfort:So, it's funny, the, the naming nomenclature.
Paul Comfort:You were at SunLine and now you're at SunTran, but what'd
Paul Comfort:you do between those two?
Mikel Oglesby:So, after SunLine, I went, I ran rail from Miami to West Palm Beach.
Mikel Oglesby:TriRail?
Mikel Oglesby:TriRail.
Paul Comfort:South Florida Regional Transportation Authority.
Mikel Oglesby:You got it.
Mikel Oglesby:Yeah, I was,
Paul Comfort:I Where Dave Dech is now.
Mikel Oglesby:Yeah, Dave's there now.
Mikel Oglesby:Yeah, I was a deputy, there for quite some time and did a lot of great things,
Mikel Oglesby:positive train control, the Irish crossover, getting into downtown in the
Mikel Oglesby:early stages, created and developed that.
Mikel Oglesby:I heard they recently executed it.
Mikel Oglesby:That's great.
Mikel Oglesby:and then, uh, I did something that I didn't think I'd do.
Paul Comfort:Yeah, tell me about it.
Paul Comfort:I know what it is.
Mikel Oglesby:I, I got talked into it.
Mikel Oglesby:going to Detroit, running to Detroit, the Motor City, at first I was very
Mikel Oglesby:hesitant but, everybody there was really positive and based on my
Mikel Oglesby:background, they really needed my help.
Mikel Oglesby:So I went there with my heart, not necessarily my brain, but
Mikel Oglesby:it ended up being fantastic.
Mikel Oglesby:I created, a comprehensive operational analysis.
Mikel Oglesby:I did a bunch of great stuff to move the needle forward, but I
Mikel Oglesby:promised I'd be there for three years and on that third year, I left.
Mikel Oglesby:I, no, I actually said I'm, I'm, I'm, it's at three years.
Mikel Oglesby:I stayed another six months to train somebody and left and now I'm here.
Paul Comfort:So, when you were in Detroit, I know they were having a lot
Paul Comfort:of, a lot of, there was even news, what was going on up there, that you could
Paul Comfort:see regular news, not just transit news.
Paul Comfort:So, which, there's three agencies there, right?
Paul Comfort:There's the RTA, there's SMART, and there's DDOT?
Mikel Oglesby:Yeah, there's the RTAs, a overseeing agency that kind of does the
Mikel Oglesby:funding, but it's really DDOT and smart.
Mikel Oglesby:DDOT is more downtown inner city smarts, the suburbian portion.
Mikel Oglesby:And there's a lot of pressure, Robert and,
Paul Comfort:and, Dwight.
Paul Comfort:Oh, they're there now.
Paul Comfort:Yeah.
Paul Comfort:Yeah.
Paul Comfort:, that's great.
Paul Comfort:I know, I know them both.
Paul Comfort:Yeah.
Paul Comfort:Yeah,
Mikel Oglesby:I know them both.
Mikel Oglesby:Robert's a great, great guy.
Mikel Oglesby:As a matter of fact, I hired Robert, to run people mover.
Mikel Oglesby:So, it's great that he's moved in that position.
Mikel Oglesby:He well deserves it.
Paul Comfort:We're going up there, in a couple months to film
Paul Comfort:an episode of our TV show there.
Paul Comfort:And we're already prepping with them.
Paul Comfort:My boss, Rod, is from there, so I think he's going to come with us.
Paul Comfort:It's going to be great.
Paul Comfort:It seems like a great system.
Mikel Oglesby:It's a great system, We worked hard on making sure we had
Mikel Oglesby:the fleet replaced, but there was a lot of things that needed to be
Mikel Oglesby:fixed, after the pandemic and there were issues before the pandemic.
Mikel Oglesby:We put in a safety plan that wasn't there.
Mikel Oglesby:There's a lot of great stuff that's, the bones are there.
Mikel Oglesby:it's just, it's just what they do with it.
Paul Comfort:Yeah.
Paul Comfort:So you go from super cold weather in Detroit.
Mikel Oglesby:Yeah.
Paul Comfort:And the Detroit Lions.
Paul Comfort:Down here, to super warm and actually in the, in the, it's, this is
Paul Comfort:like perfect weather for me, man.
Paul Comfort:It's cool, like in the evenings.
Paul Comfort:Yeah.
Paul Comfort:And gets moderately warm.
Paul Comfort:Yeah.
Paul Comfort:I know I'm not here in the hottest time, but you know, we're, right
Paul Comfort:now we're here in February.
Paul Comfort:This is awesome.
Mikel Oglesby:Yeah, you know, I think about it like the
Mikel Oglesby:Coachella Valley area and sun.
Mikel Oglesby:Yeah.
Mikel Oglesby:Sun, line, in a way.
Mikel Oglesby:And the reason why is because the weather's the same.
Mikel Oglesby:It's the desert.
Mikel Oglesby:Yeah.
Mikel Oglesby:if you want to go to a place that's high end, there's Indian Wells
Mikel Oglesby:here, there's Catalina Foothills.
Mikel Oglesby:I mean, it's identical.
Mikel Oglesby:I truly think the only difference is one has palm trees, the other one has cactus.
Paul Comfort:That's good, that's good.
Paul Comfort:Alright, so, last kind of question, let's do a future question.
Paul Comfort:what do you have planned here?
Paul Comfort:you know, what's in your pipeline that you want to do?
Paul Comfort:And then I want to get your take on the industry, where you think we're going.
Paul Comfort:So, but first let's do what you're doing here in Tucson.
Mikel Oglesby:So, so I'm here.
Mikel Oglesby:I'm here to stay this is it.
Mikel Oglesby:I'm very happy.
Mikel Oglesby:the format and layout fits my skill set.
Mikel Oglesby:it's multimodal experience.
Mikel Oglesby:so I'm really working with the team to develop a vision moving forward.
Mikel Oglesby:it's going to include focusing on alternate fuel technology
Mikel Oglesby:and making sure we focus on it.
Mikel Oglesby:Because after we do a pilot, a test program, basically we have ten vehicles.
Mikel Oglesby:But it's 10 vehicles is like a pilot program.
Mikel Oglesby:and if those don't work, we have to look at other alternatives
Mikel Oglesby:that is zero emission if we truly have to go down that road.
Mikel Oglesby:Given recent events, I don't think we're going to be going anywhere near that, but
Mikel Oglesby:that'll be one thing we have to set out.
Mikel Oglesby:The other is, we're going to focus, with that, then we'll focus
Mikel Oglesby:on the fleet replacement plan.
Mikel Oglesby:You have your basic fleet replacement plan, then you have your alternate
Mikel Oglesby:fuel fleet replacement plan.
Mikel Oglesby:That includes infrastructure along the way, and then we start matching
Mikel Oglesby:the grants to go down that road.
Mikel Oglesby:I believe grants will, when they, when they do come out,
Mikel Oglesby:it'll be a lot of low no grants.
Mikel Oglesby:Right?
Mikel Oglesby:And the low no grants are
Paul Comfort:It'll be more with low than no, I bet you.
Mikel Oglesby:Yeah, exactly.
Mikel Oglesby:Yeah, yeah.
Mikel Oglesby:But here's the great thing about a low no grant compared
Mikel Oglesby:to an old fashioned FTA grant.
Mikel Oglesby:You call the shots.
Mikel Oglesby:They basically say, this is, you say how much you want.
Mikel Oglesby:You say what type of technology you want.
Mikel Oglesby:You say Who you want.
Mikel Oglesby:This is unheard of.
Mikel Oglesby:I mean, you know, you're supposed to just be real general.
Mikel Oglesby:You could put who you're talking to.
Mikel Oglesby:You put in the infrastructure.
Mikel Oglesby:You make sure that's in there and then you make sure the
Mikel Oglesby:labor, everything's in there.
Mikel Oglesby:So when you get it, you can afford it.
Mikel Oglesby:The old FTA grants wasn't like that.
Mikel Oglesby:You'd get it and then you realize there are additional costs
Mikel Oglesby:and we'd scratch and scrape.
Paul Comfort:So, speaking of FTA, they've written some big changes coming
Paul Comfort:out of Washington just the week that we're here, where a lot of the, newer
Paul Comfort:employees that were on probationary period were let go and many of the
Paul Comfort:employees, 20 I hear is the number, took the buyout that was there.
Paul Comfort:So, it appears as if FTA staff levels have been dropped by about 10
Paul Comfort:percent, from the 760 or so employees, maybe 80, are no longer there.
Paul Comfort:So, we have the federal government and how they are involved in transit.
Paul Comfort:Then you've got all the state governments, then you've got
Paul Comfort:cities like this, and counties.
Paul Comfort:It's it's a rich tapestry, our industry is.
Paul Comfort:And not everything is dictated from Washington.
Paul Comfort:A lot is still dictated locally.
Paul Comfort:It's just, you know, like, like Nixon said, you gotta follow the money, right?
Paul Comfort:So, so, but what do you see for our industry going forward?
Paul Comfort:What new technologies do you see coming here?
Paul Comfort:Do you think that cities and states will step up and fill any gap of
Paul Comfort:funding that may come out of Washington?
Paul Comfort:Do you have any predictions for us?
Mikel Oglesby:No, but I can tell, well, I have a few, but I will tell
Mikel Oglesby:you this, we have been affected by the FTA movement, as a matter of fact,
Mikel Oglesby:the recent people who were either laid off or left, one of those people
Mikel Oglesby:were our representative and bringing in our next set of hydrogen vehicles.
Mikel Oglesby:So we were going, we're going electric.
Mikel Oglesby:So we're going stage by stage, everything's fine.
Mikel Oglesby:Then we call and that person's no longer here.
Mikel Oglesby:That's as of today.
Mikel Oglesby:So we have some work to do to make sure that we can move forward and
Mikel Oglesby:accomplish what we've already set.
Mikel Oglesby:So I think our focus should be getting what we already have
Mikel Oglesby:in the pipeline for grants.
Mikel Oglesby:We have other grants.
Mikel Oglesby:If we can make the deadline there, we're in pretty good shape
Mikel Oglesby:because we have a young fleet.
Mikel Oglesby:For Our fleet's only averaging seven, after we do this replacement,
Mikel Oglesby:it's averaging seven years.
Mikel Oglesby:I just talked to, some other people at other agencies, and
Mikel Oglesby:they're talking about their 22 year old buses, and I feel guilty.
Mikel Oglesby:I'm like, well, you come over here, we have seven years, we, we, we
Mikel Oglesby:may be able to weather this storm.
Mikel Oglesby:but then, the city support is sort of in the mode of business as usual.
Mikel Oglesby:Keep plugging forward as if you're getting the grants.
Mikel Oglesby:Keep, keep plugging forward with your vision moving forward.
Mikel Oglesby:And I think if we just stay in touch with the city's goal of, you know, Hold steady.
Paul Comfort:And you're fare free.
Paul Comfort:They're subsidizing the entire service.
Paul Comfort:You're not getting any through fares.
Mikel Oglesby:That's right.
Mikel Oglesby:At this time.
Mikel Oglesby:You know, now that all of this is going on, things could change, but
Mikel Oglesby:again, that's above my pay grade, so I'll eat popcorn and be told what
Mikel Oglesby:to do when it comes to that point.
Paul Comfort:That's good.
Paul Comfort:What about technology?
Paul Comfort:Do you see a role for autonomous vehicles and, you know, VTOLs and all that
Paul Comfort:kind of stuff in the public transit?
Paul Comfort:you know, cornucopia of options that we're offering people.
Mikel Oglesby:honestly, for me, I don't think so.
Mikel Oglesby:Okay.
Mikel Oglesby:and the reason why is because they've been talking about
Mikel Oglesby:autonomous vehicles for years.
Mikel Oglesby:I know a few agencies that have tried autonomous vehicles.
Mikel Oglesby:I know, in Jacksonville, Dan.
Mikel Oglesby:Yeah, a lot of money.
Mikel Oglesby:I know Nat very well.
Mikel Oglesby:They put a lot of money in, and it was quite some time ago.
Mikel Oglesby:I'm not sure where it is now, but I mean, the amount of money invested is so big.
Mikel Oglesby:Yeah.
Mikel Oglesby:Like when you go back, hindsight's 20 20.
Mikel Oglesby:Is it worth it?
Mikel Oglesby:Is it not worth it?
Mikel Oglesby:And I'm just at a point with autonomous vehicles to watch my good friend Nat be
Mikel Oglesby:successful and then tell me how he did it versus being on the bleeding edge.
Mikel Oglesby:So we're going to sit back and see what's going on with autonomous vehicles.
Mikel Oglesby:Eventually, I think we'll be there.
Mikel Oglesby:That's good.
Paul Comfort:And lastly, let's talk about the Southwest Transit
Paul Comfort:Association Conference that was here this week that you hosted and
Paul Comfort:I think you spoke a couple times.
Paul Comfort:Tell us about the conference and what it's mean to you to have them
Paul Comfort:here and what you told the audience.
Mikel Oglesby:Well, it's an honor to have it here, especially
Mikel Oglesby:during our 50 year anniversary.
Mikel Oglesby:I mean, you couldn't plan this out any better.
Mikel Oglesby:We just came off the heels of our 10 year anniversary with SunLink and then we go
Mikel Oglesby:into our 50 year anniversary, the rodeo's here, and it's a 100 year anniversary.
Mikel Oglesby:It was a perfect storm.
Mikel Oglesby:So I was very proud to be able to show Tucson off and to say,
Mikel Oglesby:listen, you don't know about Tucson?
Mikel Oglesby:A lot of people were saying, oh, you know, I've never been here.
Mikel Oglesby:I thought it was Phoenix.
Mikel Oglesby:And I said, well, it's not Phoenix, but I mean, the Beatles sang about it.
Mikel Oglesby:I mean, he was telling me that today, right?
Mikel Oglesby:Yeah.
Mikel Oglesby:Right.
Mikel Oglesby:So, right.
Mikel Oglesby:So, so they're going around and people saying, I'm coming back.
Mikel Oglesby:This is incredible.
Mikel Oglesby:This is amazing.
Mikel Oglesby:And that's really what we wanted.
Mikel Oglesby:We want to make sure that we as a transit agency were a good host and, and, and made
Mikel Oglesby:everybody smile by putting our vintage bus out there for people to look at.
Mikel Oglesby:I saw a lot of pictures on LinkedIn with that.
Mikel Oglesby:All the way to us speaking and just telling our story.
Mikel Oglesby:I did an alternate fuel technology discussion similar to what we're talking
Mikel Oglesby:about, stating that we're going to go towards, compressed natural gas.
Mikel Oglesby:People appreciated it.
Mikel Oglesby:People appreciate someone that's in there that's, you know, That's going to do
Mikel Oglesby:something different or state the facts.
Mikel Oglesby:I'm very straightforward.
Mikel Oglesby:So I just state the facts, right?
Mikel Oglesby:And when it, when I just left, the conference, I see the people
Mikel Oglesby:walking around and smiling.
Mikel Oglesby:They want.
Mikel Oglesby:Paraphernalia from here.
Mikel Oglesby:They want the bag.
Mikel Oglesby:They want, and a lot of conferences, smaller conferences aren't like
Mikel Oglesby:that, but the energy is still going towards the end of this conference.
Mikel Oglesby:So yeah.
Paul Comfort:Yeah.
Paul Comfort:Rich Sampson and Amanda do a great job putting this together every year.
Paul Comfort:It was great to be here with you.
Paul Comfort:Thank you for hosting us and for showing us your amazing transit operations.
Mikel Oglesby:I appreciate it.
Mikel Oglesby:It's a pleasure.
Julie Gates:Thank you for joining this edition of the Transit Unplug podcast
Julie Gates:featuring Mikel Oglesby, general manager of RATPdev for the City of Tucson.
Julie Gates:And who oversees Sun Tran, Sun Van, and Sun Link.
Julie Gates:My name is Julie Gates.
Julie Gates:I'm the executive producer of the podcast and I wanna thank
Julie Gates:you for listening to this show.
Julie Gates:And if you're listening right now, I have a favor to ask of you.
Julie Gates:Would you please give us your feedback about the Transit Unplugged Podcast?
Julie Gates:We're running a survey right now to help us make decisions on what
Julie Gates:to do with the show moving forward.
Julie Gates:So if there's anything you absolutely love about the podcast, please let us know.
Julie Gates:And if there's anything that makes you wanna hit your head against
Julie Gates:the wall, we need to know that too.
Julie Gates:It's really important to us to deliver the show you wanna hear week after week.
Julie Gates:And as time evolves, the show needs to evolve.
Julie Gates:We can only evolve with your help.
Julie Gates:So please head over to transitunplugged.com/survey.
Julie Gates:It's completely anonymous and your feedback will help us make
Julie Gates:our show better week after week.
Julie Gates:You can find the survey at survey@transitunplugged.com slash survey.
Julie Gates:Thanks so much for listening, and we'll catch you next week.