Everybody's got in a pen.
VOICEOVER:It's so hot.
CHELSEY:Hi.
TREY:Oh, well, hello there.
TREY:Welcome to Review That Review the podcast dedicated to reviewing
CHELSEY:reviews.
CHELSEY:We're just like Siskel and Ebert only instead of reviewing cinematic masterpieces, we
TREY:That's Chelsey Donn,
CHELSEY:and that's Trey Gerrald,
TREY:and together, we're
VOICEOVER:The Review Queens
TREY:Chelsey girl.
TREY:How's your week been?
CHELSEY:My week has been so good.
CHELSEY:I love the summer.
CHELSEY:I missed the summer so much last year.
CHELSEY:I just feel like the summer is when I get to see my friends and do things.
CHELSEY:And I just feel so grateful that I got to do things.
CHELSEY:I went to the pool.
CHELSEY:I went to the Hollywood bowl, which was like a little bit of a nightmare, you
CHELSEY:And I just love the summer.
CHELSEY:How about you?
CHELSEY:How was your week?
TREY:I'm doing good.
TREY:I fell asleep yesterday, taking a nap in the middle of the day.
TREY:And Hunter, the new puppy was curled up in my arm pit and David took a picture it was so cute.
CHELSEY:that's so...
CHELSEY:I'm getting a puppy on Wednesday.
CHELSEY:I can't even believe it two days away..
TREY:I I'm just kvelling for you.
CHELSEY:Thank you.
CHELSEY:I'm so excited.
CHELSEY:Well, you know, we can't always be our best Brene Brown, you know, meditative selves.
CHELSEY:Sometimes we have opinions about things too, that we're a little upset about.
CHELSEY:That brings us to,
VOICEOVER:Lodge A Complaint!
TREY:I want to hear about this parking at the Hollywood Bow l, which I'm
CHELSEY:We actually, I think the parking in the Hollywood bowl, it's going to
CHELSEY:A little bit later.
TREY:Oh my God.
TREY:Okay.
TREY:Okay.
TREY:Okay.
TREY:Please lead yourself.
TREY:I want to hear everything.
CHELSEY:Okay.
CHELSEY:Well, I'm just going to complain today about how, I don't know if this is a California
CHELSEY:It's not a thing that people...
CHELSEY:it's optional.
CHELSEY:Like the directional is something that I don't know if they don't teach it in driving
CHELSEY:And people were just kind of cutting me off because you just make your own
CHELSEY:Luckily I'm a defensive driver so I can handle it, but it's rude.
TREY:I mean, it's a lot of like strain and tension on your fingers and
TREY:You know?
CHELSEY:I don't know.
CHELSEY:I just, I really don't think you think it's effort.
TREY:No, I was being facetious.
CHELSEY:Thank god.
CHELSEY:I just, I don't understand.
CHELSEY:And what's funny is I remember I was TA I was telling this to a friend one time in LA and she
CHELSEY:Like I wasn't using my turn signal in a parking lot.
CHELSEY:And this guy followed me around the entire parking lot.
CHELSEY:And then finally yelled at me for not using my turn signal inside of a parking lot,
CHELSEY:Cause I was like, Hmm, I'm not like I wouldn't chase you down to tell
CHELSEY:Like we should just, just use that.
CHELSEY:Why wouldn't you use it?
TREY:well, that's the real question here.
TREY:Why would you not do it?
CHELSEY:Yeah.
CHELSEY:So I'm lodging a complaint against people that don't use turn signals, officially!
TREY:Complaint lodged, girl.
CHELSEY:Thank you.
CHELSEY:Do you have anything you want to get off your chest today, Trey?
TREY:Yeah.
TREY:I don't know how it has taken me this long to lodge this complaint, because this is on the tippy
TREY:when people push, send on text messages, when they mean to put a period or
TREY:Don't send me 17 text messages in a row when it could be one paragraph.
TREY:I don't know why you're chuckling, because I'm actually so mad.
TREY:It makes me furious.
TREY:I was a collection of the most common infuriation points in my life.
TREY:Like if there was like a Venn diagram, it would be screaming to David that someone has
CHELSEY:Yes!
TREY:And then someone, yeah.
TREY:Like, oh my gosh, bling, I've meant to tell you bling.
TREY:The other day I went to bling, sorry.
TREY:Auto-correct bling ducking me bling.
TREY:It's like Jesus Christ.
TREY:I'm not trying to be funny about this.
TREY:I am literally enraged.
TREY:It makes me fur...
TREY:do you think that my day I have enough time in my day for you to send me 16 text
TREY:Oh my God.
TREY:If you have my number and you text me and you're guilty of this, please stop, please.
TREY:I cannot take it.
TREY:Oh my God.
TREY:I'm I just turned into my mom.
TREY:When my mom gets mad, she turns into a Chihuahua and I literally just heard myself do that.
TREY:Ugh.
CHELSEY:I just love how empassioned you are about that.
TREY:I'm not playing up for effect.
TREY:It makes me so mad.
CHELSEY:This is a genuine, this is a genuine problem.
CHELSEY:I get it.
CHELSEY:I'm on a group text, my sister, you know, sometimes we'll send multiple texts and
CHELSEY:Like, how is that possible?
TREY:Yeah.
TREY:I've left a bunch of group texts.
TREY:Cause that that's just,
CHELSEY:yeah, group text....
CHELSEY:Like returning to a group text and then seeing you have anything in the high double
CHELSEY:So I, I feel you, I also don't really understand that.
CHELSEY:People are just not thinking they're just like, let me just continue to text.
CHELSEY:They don't realize that it's like, ding, ding, ding, or like interrupting your waze.
TREY:If you were a texter like that, this podcast wouldn't be happening,
CHELSEY:I'm a paragraph texter, honestly,
TREY:which I appreciate.
TREY:That's never overwhelming to me.
TREY:I mean, unless you're a crazy person, have you ever gotten a crazy long text from someone and it
CHELSEY:Oh, That I don't think I've ever seen.
TREY:I know someone who does that there's stuff going on there for them, but when you
CHELSEY:Yeah.
CHELSEY:And that's, that's why it's like, it's, it's gotta be a healthy balance.
CHELSEY:Right?
CHELSEY:Cause like I'm looking at my phone to read attacks and it's too long.
CHELSEY:And I just wanted to do a quick lookie, you know, before I had an appointment, I'm not
CHELSEY:Actually my friend Adrian taught me this trick, which is like very helpful.
CHELSEY:If anyone doesn't know it or maybe everybody knows it.
CHELSEY:And I'm just the only one.
CHELSEY:You can pin a text message!
CHELSEY:So it like stays at the top.
CHELSEY:I can't, you can't make a text message unread.
CHELSEY:So you know, to respond, but you can pin it so that it sits at the top.
TREY:How?
CHELSEY:So, if you're on your text messages.
TREY:Yeah, I'm looking.
CHELSEY:If anyone's listening and this is helpful
TREY:...on an iPhone...
CHELSEY:on an iPhone, if you're opening the messages app.
TREY:Yeah.
TREY:I'm on yours.
CHELSEY:Okay.
CHELSEY:Oh wait, no, go back to like where it's the list of all the people, yeah.
CHELSEY:And then hold down and scroll your finger to the right....
TREY:Pin!
TREY:Oh my God.
CHELSEY:And then you just press that and then it puts you see how like puts it at the top.
TREY:Whoa.
TREY:I never knew that you can also mute people.
CHELSEY:Yes!
CHELSEY:You can do that.
CHELSEY:But the pinning is very nice.
CHELSEY:Cause it's like sometimes if somebody does send a really long, I'm like, Ugh,
TREY:I've got to get back to that.
CHELSEY:I'm going to put a pin in you until later.
TREY:I feel better.
TREY:And thank you for teaching me something.
TREY:And please never text me multiple times in a row.
TREY:Even if you think it's funny, I'm not being comical.
CHELSEY:I mean, I get it, like it's annoying, but I, but I'm noticing that like this annoys
CHELSEY:It should be on your business cards.
CHELSEY:Like don't even try it.
CHELSEY:Not,
TREY:it should be a saved text response that when someone's doing it, I can just, sorry.
TREY:Trey's unavailable because you've enraged him.
TREY:Please do not send multiple texts.
TREY:Maybe I'll do that.
TREY:Okay.
TREY:All right.
CHELSEY:Great.
TREY:Exhale.
CHELSEY:Okay.
CHELSEY:So in honor of releasing complaints out into the world, I think we should
TREY:as you all know, Chelsey and I are your trusty Review Queens.
TREY:We bring you reviews from the internet
CHELSEY:and we dissect the nitty gritty.
TREY:Then we rate them on a scale from one to five crowns.
TREY:It has a very Regal process called...
VOICEOVER:Asses That Kvetch!
TREY:All right.
TREY:So who goes first today?
CHELSEY:Wait, Queen, did you know that today?
CHELSEY:Is another Special Edition Episode!
CHELSEY:I just channeled Oprah so hard.
CHELSEY:Love you, Oprah, but it is, it's a special edition episode.
CHELSEY:What does that mean?
TREY:Oh my gosh.
TREY:It's another Special Edition Epi!.
TREY:That means that today, Chelsey and I are both covering a one and a five
CHELSEY:That's...
CHELSEY:I love all these abbreviations that you come up with.
CHELSEY:I hope people listening to them appreciate them as much as I do.
CHELSEY:Okay.
CHELSEY:That's right.
CHELSEY:For this VERSUS EPISODE, I selected the one-star and Trey selected the five-star review.
CHELSEY:So to determine who reads first, we're going to flip that quarter and we'll announce the winner.
CHELSEY:So I think the last time I called it an in the air.
TREY:All right.
TREY:So I'm going to say...
TREY:TAILS!
CHELSEY:Call it in the air.
CHELSEY:You said tails?
TREY:Oh my God.
TREY:It is tails
CHELSEY:It's Tails.
CHELSEY:Okay.
CHELSEY:So this is unusual because now, I actually like that you won, I was hoping you would,
TREY:I'm really glad that you are glad about this because instantly when I saw that
TREY:So I'm glad that you're glad
CHELSEY:Oh, I'm thrilled.
CHELSEY:I think I'm very curious what happens when we, when we do this in reverse, because why
CHELSEY:So,
TREY:and end on the horrifying.
TREY:All right, girl.
TREY:Well, I'm ready to Review That Review.
TREY:How about you?
CHELSEY:Let's do it, I'm so ready!
VOICEOVER:Review That Review.
TREY:All right.
TREY:So today Chelsey Donn and Trey Gerrald have chosen to cover a place in Los Angeles.
TREY:It is called Cryohealthcare.
CHELSEY:Yes.
TREY:And I am going to read you this five star review from Alessandra D.
TREY:And this is from Yelp.
TREY:Okay.
TREY:So this review was written on April 28th, 2017.
TREY:Update May 6th, 2017.
TREY:It's now been two weeks since my accident with my hand and I am astounded...
CHELSEY:I'm sorry...
CHELSEY:Okay.
VOICEOVER:Okay.
TREY:Oh, okay.
TREY:Here we go.
TREY:All right, the
CHELSEY:We should honor Alessandra and her hand.
CHELSEY:Okay.
CHELSEY:I'm sorry.
CHELSEY:I'm sorry.
CHELSEY:I'm not laughing.
TREY:She's the Five-star okay.
TREY:The five star.
TREY:All right.
TREY:I don't, I just have the giggles.
TREY:It's not even about Alessandra D.
TREY:Okay.
TREY:Okay.
TREY:It's now been two weeks since my...
TREY:I'm in trouble.
TREY:I can't do it.
CHELSEY:It's fine.
CHELSEY:You're going to do it.
CHELSEY:Pretend like you're Meryl and go.
TREY:Oh, that's good.
TREY:Okay.
TREY:It's now been two weeks since my accident with my hand...
TREY:oh no..
TREY:Okay.
TREY:Okay.
TREY:I'm literally covering the screen so I can't see you.
TREY:Oh, okay.
TREY:Okay.
CHELSEY:Yeah.
CHELSEY:Cover me.
CHELSEY:Update May 6th, 2017.
CHELSEY:It's now been two weeks since my accident with my hand.
CHELSEY:You can hear the dogs now.
CHELSEY:Yeah, just learning to bark and it's really annoying.
CHELSEY:This is going to be crazy content for the Patreon because we're releasing unedited, full recordings
CHELSEY:good first sentence.
CHELSEY:Oh geez.
CHELSEY:All right.
CHELSEY:So let's just get serious.
CHELSEY:I'm going to also channel Meryl would be a really good scene partner, Trey.
TREY:will you just like maybe where you mute at the, just so I can get past the hand...
TREY:I heard you snicker and it made me laugh.
CHELSEY:I I'm muting I'm muting.
TREY:Okay.
TREY:All right.
TREY:And I've covered Chelsey so I can't see her.
TREY:Okay.
TREY:Update May 6th, 2017.
TREY:It's now been two weeks since my accident with my hand and I am astounded by how much better I am.
TREY:I have continued going to get the local cryotherapy concentrated on my hand, and the
TREY:Thank God.
TREY:The last two times they tried a new machine on me in addition to the cryo.
TREY:And that seems to be helping as well.
TREY:It's called 'Salooma' parenthesis.
TREY:No clue how to spell it.
TREY:It's like this light therapy that has healing agents.
TREY:And I've noticed when I do that right after the cryo, it warms me back up and the next morning,
TREY:I am happy.
TREY:I'm not done though.
TREY:Dash, I still have a long road ahead of me, but hopefully it will be shortened.
TREY:Stay tuned, dot dot dot.
TREY:Enter, I never believed in quote unquote gimmicky type stuff, but
TREY:I crushed my two fingers in a heavy car door.
TREY:No, we've all been there, Alessandra.
TREY:Oh no, here we go again.
TREY:Okay.
TREY:Okay.
TREY:Okay.
TREY:Okay.
TREY:Okay.
CHELSEY:I'm gonna mute!
TREY:Okay.
TREY:Alisandra D come on.
TREY:I've done.
TREY:I've literally done that.
TREY:So it's okay.
TREY:Okay.
TREY:I crushed my...
TREY:it's just the visual.
TREY:I crushed my two fingers in a heavy car door last Saturday.
TREY:The pain was unbearable.
TREY:And indescribable, as you can imagine, my fingers were swollen.
TREY:What is that?
TREY:Okay.
TREY:Okay.
TREY:My fingers were swollen.
TREY:Half numb, half throbbing, and on there was to turning black purple and blue.
TREY:I went straight to the ER of Cedars Sinai hospital.
TREY:And they said the only thing that I can do it, ice it constantly and take painkillers.
TREY:One of the doctors suggested I try cryotherapy.
TREY:I gave it a shot.
TREY:They basically told me that this localized cryotherapy machine that has a wand and
TREY:After my first visit the swelling subsided.
TREY:And I felt a bit better.
TREY:After my second treatment, I took my splint off.
TREY:The swelling is even less and I can move my fingers again.
TREY:Five exclamation marks.
TREY:It's unreal.
TREY:The cool air accelerated the healing process so much.
TREY:I am in awe.
TREY:And when I went to, they suggested that I try this other machine called the Beamer or Beamer,
TREY:All I have to say is, wow, not sure which one did, which, or if the combo of the two machines did
TREY:The hand specialist who saw me yesterday and last Sat, the day of the
TREY:Woo, woo.
TREY:Enter unrelated dash.
TREY:And I decided to get a B12 shot just to try it.
TREY:Dash, I didn't feel a think.
TREY:In my butt cheek and I had a crazy amount of energy.
TREY:Dash, loved it.
TREY:Smiley face.
TREY:I've never had such a hard time getting through a review.
TREY:Wow.
TREY:There were a lot of misspellings randomly.
CHELSEY:Yes, I noticed that.
CHELSEY:And first of all, I like to say, I'm sorry, Alessandra.
CHELSEY:that I was laughing.
CHELSEY:Like I actually really, really feel your pain.
CHELSEY:I have an injury in one of my fingers.
CHELSEY:I think I might've even talked about it on a previous episode where
CHELSEY:So now after hearing this, like, I honestly might be inspired to go over
CHELSEY:yes,
TREY:I do also just want to say, I felt myself turning into a valley girl in reading that I think
TREY:And I appreciated that Alessandra D.
TREY:Is coming from a place of like, I don't know what this is, but oh my God, is it helping?
TREY:So I just want to clarify, like, I'm not meaning to poke fun at them in this
TREY:So it is, it is funny to me that, um, Alessandra D says that the pain
CHELSEY:...describe it, I know it's funny.
CHELSEY:I don't know why, like I got this feeling when you were reading it, it felt very like
CHELSEY:I'm not through though.
CHELSEY:You know what I mean?
CHELSEY:Like, it just seemed like something I would like written to myself in a diary.
TREY:It feels to me like Alessandra D is my girlfriend where at brunch, she like
TREY:I know it's very LA, but like, girl, my hand is like, recovering, this is
TREY:Like it is a journal interest.
TREY:She's she's like, this is her YouTube series of the progress.
CHELSEY:Exactly.
CHELSEY:And then I had a question about that because I know that this was an updated review.
CHELSEY:So like, which part of it was updated.
CHELSEY:Like we wrote that the first part.
CHELSEY:And then the second part that you were reading was AF...opposite.
TREY:See, I tried to read it how it is presented here.
TREY:So, the update is just the very beginning about like the original review was
TREY:And then the update was, Hey, it's been two weeks and everything is great.
CHELSEY:That makes sense, Okay, cool.
CHELSEY:Cool.
CHELSEY:Cool.
CHELSEY:I just wanna make sure, I think what's, what's sort of tickles me is that obviously
CHELSEY:Like she would write like, "Solooma", like no clue how to spell it or like Bemur or Beamer, which
CHELSEY:So she wanted to be like, I know it might be wrong, but like you get it.
CHELSEY:You got what I'm saying?
TREY:Well, that's also funny to me cause it's like, you're writing this on the internet
TREY:So do you want that get
CHELSEY:Maybe she's typing it on her phone and also like her hand is, you know....
TREY:Oh, that's true.
TREY:Right.
TREY:She only has one functioning hand.
TREY:Wait.
TREY:So do you want to guess the two different ways that Alessandra D spelled.
TREY:Beemer?
CHELSEY:Yeah, I can.
CHELSEY:Um, I will, I would like to guess, so I'm going to guess one way was B E E M E R
TREY:No.
TREY:So the first one is yes, but then the parenthetical is B E M E R.
CHELSEY:Bemmer?
TREY:Yep, mmmhmm.
TREY:Okay.
CHELSEY:Okay.
CHELSEY:Well,
TREY:I will tell you that this review I find to be incredibly valuable.
TREY:I think Alessandra D has spoken to me because I literally don't know what cryotherapy is.
TREY:So I do feel like I am relating to Alessandra and this review, because Alessandra
TREY:I get that everything becomes a fad and it's sort of like, what's really helping, you
TREY:And like, whatever, I actually appreciate that it as a journal entry.
TREY:And also like, I think it's hilarious and entertaining that it ends with this
TREY:I had nothing in my butt, but I have a lot of energy because I've considered getting a B12 shot
TREY:It says I didn't feel a think.
CHELSEY:Yes.
CHELSEY:I heard the think.
TREY:A 'K'.
TREY:Instead of a 'G'
CHELSEY:I, I appreciated the Alessandra explained several of the machines to us.
CHELSEY:I felt like through her experience, even when I first looked this up, I didn't realize
CHELSEY:I thought it was just going to be traditional cryotherapy, which I've always
CHELSEY:I don't know,
TREY:freezer?
CHELSEY:Like freezer, good way of putting it.
CHELSEY:You, you walk into a freezer that your head sticks out of and that's it.
CHELSEY:And I liked knowing that this place had an, uh, localized option for cryo,
CHELSEY:I don't like being cold.
CHELSEY:That's why I moved to California.
CHELSEY:If I was having these fears and I read this review, I might think like, oh, it's not
CHELSEY:It can be so many other things.
CHELSEY:And it seems like this particular place.
CHELSEY:They do use different modalities and they have the B12 as well.
CHELSEY:So it seems like more of a holistic approach than just word.
CHELSEY:We just rent out these machines and that's it.
TREY:How I received that information was I'm going to want to purchase ad-ons.
TREY:If I am buying a half hour slot to do this cryo therapy machine, they're going to
TREY:So like go in expecting that I'm going to probably be enticed to drop a little more money.
TREY:Like when you go to a nail salon and they're like, oh, do you want to
TREY:And you're like,
CHELSEY:Or they're like, do you want to do the callus remover?
CHELSEY:And you're like, no.
CHELSEY:And then they look at you, like, you want to just leave that on there?
CHELSEY:Yeah.
CHELSEY:You're like, oh, I guess, I guess.
CHELSEY:Yes.
CHELSEY:Callous remover.
TREY:Do you think Alessandra is like a planted.
TREY:Do you think this is like a relative of the owner?
TREY:Or do you think this is real?
CHELSEY:I think if it were a relative, I mean, I know we usually take points away for
TREY:That is so astute.
TREY:Oh my God.
TREY:I, I totally agree with you with that.
CHELSEY:Right?
CHELSEY:Like it's like, it was, unpolished in a way that feels right.
TREY:Yeah.
TREY:And there, there does seem to be a lack of self-awareness.
TREY:To like a delightful area with Alessandra D like I get a totally bubbly sense sensibility
TREY:And I'll keep you updated.
TREY:It feels truthful.
CHELSEY:Everybody has had that experience.
CHELSEY:We closed the car on or hand and, oh, it's the worst.
CHELSEY:And like, I'm literally still dealing with pain right now from repeatedly
CHELSEY:So I think it's very relatable and I can see that Alessandra would be a real person.
CHELSEY:That's like, oh my God.
CHELSEY:I found something that fixes an issue that maybe other people have.
CHELSEY:And so I'm empowered to tell people about it.
TREY:I agree.
CHELSEY:Was there anything specific In Alexandra's review about any of the therapists
CHELSEY:Did she speak other than giving us the examples of the machines that you talk about?
TREY:I'm wondering if this is a leading question for the one-star I'm curious,
CHELSEY:Okay.
CHELSEY:Or like cost or anything like that.
CHELSEY:They didn't comment on....
TREY:No, but it does occur to me that Alessandra D like had a high bill,
CHELSEY:like you're saying that we're just doing mathematics right now between
TREY:And that Alessandra is getting so many of them.
CHELSEY:Right.
CHELSEY:Okay.
CHELSEY:So it doesn't seem like the, the financial aspect is as big of a, a concern for Alessandra.
CHELSEY:Cause she's so happy to be able to have something to help her.
TREY:Either finances aren't that much of an issue or it's like, this is literally her health.
CHELSEY:there's no price tag
TREY:it does seem at least in this two week span of the update, that it really
CHELSEY:Yeah.
CHELSEY:Even the hand specialist was like, wow, this is amazing.
CHELSEY:So.
TREY:Right.
CHELSEY:I think Alexander did a good job.
CHELSEY:I feel like I'm ready to crown.
CHELSEY:How bout you?
TREY:Yes.
TREY:I want to say the humor level of this.
TREY:I literally thought nothing would ever top your review.
CHELSEY:Yeah, I know the gigantic ball.
TREY:starting a review with it's now been two weeks since my accident.
TREY:It's like, it's just like, it sounds like a Soap Opera.
TREY:Like it's just so delectable, that I can't it's just get, makes me giggle.
CHELSEY:Same obviously, but I don't know.
CHELSEY:I, I don't know if that's just like us like that we just thought that was funny, but either
TREY:Yes.
TREY:And I will say like the, I think like the impact of her, of Alexandra's review is when I go
CHELSEY:I think we should definitely go.
TREY:Not an ad.
TREY:You ready to crown?
CHELSEY:I'm ready.
TREY:Okay.
TREY:So Chelsey and I each have our own set of one to five crown cards and in an effort
VOICEOVER:The Queens are Tabulating.
TREY:How do I want to do this,
CHELSEY:are you ready, Trey.
TREY:Um, yeah, I think, I think I'm ready.
CHELSEY:You're ready, Okay.
VOICEOVER:Total Score!
CHELSEY:Okay, so I'm holding up four crowns and Trey is holding up four and a half crowns,
CHELSEY:So I, I understand the impulse, but I'll let you go first.
CHELSEY:Tell us why you gave four and a half crowns.
TREY:Well, part of this is unfair, but I do want to reserve the five for outrageous ones.
CHELSEY:Yes.
TREY:So I'm giving four and a half to Alessandra D because it really told a story.
TREY:It really was entertaining.
TREY:I really felt Alessandra D put me in their shoes.
TREY:And so therefore I did find it to be authentic and truthful.
TREY:I do believe that it is a real person just from their shock and dismay.
TREY:And it actually makes me want to go.
TREY:Like, I don't know that I would ever desire going into a freezing cold
TREY:And so four and a half crowns.
CHELSEY:Yes.
TREY:What about you?
CHELSEY:I think that's totally fair.
CHELSEY:I gave four for a similar reason.
CHELSEY:I love when reviewers really can put me in their shoes and take me through their
CHELSEY:And I think that Alessandra did a very good job of letting us into her
CHELSEY:And I, you know, of course I've got to knock some points off for spelling and grammar.
CHELSEY:And I know like when you're reading something, and there are a couple of words
CHELSEY:So that takes a little bit more of my time just to have to understand what you are saying.
CHELSEY:So for that, I, of course could not give Alessandra D the full five crowns.
CHELSEY:But other than that, I mean, if I were Alessandra D's grandmother.
CHELSEY:I think I would hang this on my fridge because I'm thrilled that she's doing better.
CHELSEY:I'm kvelling that she's sharing her experience with other people that
CHELSEY:So Alessandra D in my opinion, Four crowns.
CHELSEY:Great.
TREY:I love it.
TREY:Thank you, Alessandra D for your perspective on Cryohealthcare, one word.
CHELSEY:Yeah.
CHELSEY:Okay.
CHELSEY:So let's take a quick break.
CHELSEY:And when we come back, we will hear an entirely different side of the
TREY:Oh my God.
TREY:Okay.
TREY:I'm excited.
TREY:All right.
TREY:BRBzy
VOICEOVER:Hold your crowns, we'll be right back.
CHELSEY:Alright.
CHELSEY:We are back from that break.
CHELSEY:Did you leave us a review yet?
TREY:You know, we should do a drinking game on how many times the
VOICEOVER:Listener Voicemail.
TREY:It's time for another Listener Voicemail.
TREY:Chelsey are you excited?
CHELSEY:I'm so excited.
CHELSEY:I like always get excited and a little bit nervous, but like, I can't wait to hear it.
TREY:Okay.
TREY:So today's Listener Voicemail is from Lynn and they're going to
TREY:We're not going to be insulted today.
CHELSEY:Okay, great.
VOICEOVER:Hey, Review Queens.
VOICEOVER:This is Lynn R.
VOICEOVER:I'm calling from NYC, and I just want to get your opinion on something.
VOICEOVER:I was on the Glossier website, which I always called Glossier until I googled
VOICEOVER:Anyway, I was looking at the brow products and then I saw this review on there and
VOICEOVER:I just want to see what, what you, the Review Queens think of it.
VOICEOVER:So here is what the reviewer said.
VOICEOVER:It's five stars out of five.
VOICEOVER:The headline is "literally stayed on through getting hit by a car."
TREY:Wait,
CHELSEY:wait, what?
CHELSEY:Wait.
CHELSEY:Okay.
CHELSEY:But they're okay.
TREY:Well, we're going to find out.
TREY:So a lot of, um, injuries on this episode.
TREY:So, so Lynn R from New York, wants us to
VOICEOVER:Assess That Kvetch!
TREY:I love it.
TREY:All right.
TREY:So here we go.
TREY:so the subject was this stayed on during a car wreck.
CHELSEY:That was the subject.
CHELSEY:Wow.
CHELSEY:Wait, let's let's move
TREY:Yeah, I'm gonna rewind back.
CHELSEY:Yeah.
VOICEOVER:The headline is literally stayed on through getting hit by a car.
CHELSEY:Wow.
CHELSEY:Strong Start.
VOICEOVER:It goes on to say, I wore this to a festival and it stayed
VOICEOVER:After the festival, I got hit by a car on the side of the road after getting pulled out
VOICEOVER:The only intact part of my makeup when I left the hospital was this brow product.
VOICEOVER:So there's that?
CHELSEY:Oh my god.
VOICEOVER:907 people found this helpful, by the way.
CHELSEY:Oh my God.
VOICEOVER:I bought it.
VOICEOVER:I bought, I bought the product anyway.
VOICEOVER:Let me know what you think.
VOICEOVER:Bye Review Queens!
VOICEOVER:Thanks!
CHELSEY:Okay.
CHELSEY:Okay.
TREY:Lynn R, coming through!
CHELSEY:I want to talk about Lynn R for a second, cause like you ever hear someone's voice
CHELSEY:Thank you for calling in with a review for us to assess!
CHELSEY:That's a first
TREY:obsessed.
TREY:Everyone needs to do this.
TREY:If you find funny, hilarious, amazing reviews, tag us, call in and read them like Lynn.
TREY:Okay.
TREY:This is insane.
TREY:So this person was at a festival left and got hit, got pulled out from the car wreck.
TREY:Went to the hospital
CHELSEY:how soon after the accident, do you think she posted the review?
CHELSEY:Do you think she was like in the hospital, like, someone get me a mirror and then she
CHELSEY:Oh my God.
CHELSEY:Like what a humanitarian in a moment like this,
TREY:I love that it had 900 likes or helpfuls
CHELSEY:I mean, and I also liked that Lynn gave us that detail.
CHELSEY:That was great.
CHELSEY:Lynn, thank you.
TREY:And, Lynn bought the product
CHELSEY:and she bought it.
CHELSEY:Listen, like, I think this is quite a case for Glossier.
CHELSEY:Right?
TREY:I love this.
TREY:Great job, First with writing this review and then Lynn for finding it,
CHELSEY:I think that this person is a Review Queen.
CHELSEY:Obviously they were successful in getting Lynn to buy the product.
CHELSEY:Clearly they were convincing to hundreds of people and, what a feat to
CHELSEY:To like to experience something like this, to be hit by a car after a
TREY:pulled out from under the car that is so scary.
CHELSEY:Oh, that was, that was quite a visual.
CHELSEY:And then also, yeah, I feel like I could make the short film.
CHELSEY:Of this, in fact, Glossier,
TREY:it should be a commercial.
CHELSEY:Yeah.
CHELSEY:If you would like to hire Trey and I, we're happy to produce the commercial.
CHELSEY:Okay.
CHELSEY:Yeah, because this is a full narrative.
CHELSEY:Like I really know the whole story and I feel amazing.
CHELSEY:And just my heart is just warm.
CHELSEY:Knowing that this person after they experienced such a tragedy is like, let me give credit
TREY:I mean, I just think it's so specific that this cannot be a planted review.
TREY:So I'm ready.
TREY:I can crown that.
TREY:You want to crown it
CHELSEY:Yeah, I can crown it.
VOICEOVER:Total Score.
TREY:I'm saying 5.
CHELSEY:I mean, a very easy five crowns
TREY:and you get to share the five crowns, Lynn, because you brought it to our attention.
CHELSEY:Yes.
CHELSEY:Five crowns for Lynn.
CHELSEY:Five crowns for the writer of this review.
CHELSEY:I'm just so happy that you're okay.
CHELSEY:And you survived and your brows still looked great.
CHELSEY:Review Queens all around.
CHELSEY:That was nice.
CHELSEY:All right.
CHELSEY:If you find a baller review like Lynn, or if you have a complaint to lodge, or if you want
CHELSEY:Again, that's 1 8 5 0 R E V I E W 0.
TREY:Operators are standing by.
TREY:Thank you, Lynn, for giving us that opportunity.
TREY:So let's jump back into our regularly scheduled Kvetch!
TREY:Shall we?
CHELSEY:Yeah, let's do it.
VOICEOVER:Review That Review.
TREY:All right.
TREY:So we're back from the break and it is Chelsey Donn's turn
CHELSEY:Tis my turn.
CHELSEY:Okay.
CHELSEY:My
TREY:Tis, tis, My Lady!,
CHELSEY:Tis!
CHELSEY:After hearing all of that from Alessandra, I mean, let's, let's hear what Steve M has to say.
TREY:Oh no, wait.
TREY:I'm nervous because.
TREY:I feel like Alessandra D like, I feel like that's right.
TREY:So now I'm really nervous to hear another side, but it's
CHELSEY:I'll say, it's a totally different perspective and it, and
TREY:angle?,
CHELSEY:element of Cryohealthcare entirely.
CHELSEY:So I don't feel like this is going to be a case where we're going to lose our trust of Alessandra.
CHELSEY:I feel like Alessandra is safe.
CHELSEY:She's going to be, yeah.
CHELSEY:Okay.
TREY:Let me in, let me in, I want to know I wanna know.
CHELSEY:We're gonna hear from Stephen M this is Steven M's one star
CHELSEY:And I didn't even really look at the time, but this was written in 2016, the end of 2016.
CHELSEY:So slightly before Alessandra visited.
CHELSEY:Anyway, so this is Steve M's.
CHELSEY:One star review on Yelp of Cryohealthcare.
CHELSEY:I had direct contact with this company on the phone.
CHELSEY:And here is my personal experience with that company.
CHELSEY:I wanted to write about my experience with this business.
CHELSEY:Cryotherapy, or cryo sauna, is a new therapy, which they use extremely low temperatures to force
CHELSEY:I don't want to get into details about it, but you can read about it here and
CHELSEY:So that leads me to my review of this place.
CHELSEY:I researched into nationwide prices for this therapy and found them
CHELSEY:Insert link of uscryotherapy.com.
CHELSEY:For the most part, you would be looking at $25 a treatment.
CHELSEY:Less, if you bought packages of treats.
CHELSEY:When I asked the place of review for their price list, they were offering $60 per treatment,
CHELSEY:I feel the place is grossly overcharging and taking advantage of uneducated buyers.
CHELSEY:These machines themselves are cash cows.
CHELSEY:So at $25 a treatment and a suggested treatment ratio of at least 10 to
CHELSEY:It should also be noted that this type of treatment is something suggested to be frequent
CHELSEY:The second thing I found to be odd was that these treatments take place at this company's house.
CHELSEY:Trust me, I'm not one to care where treatments were taking place, but for the price of $60 on a
CHELSEY:And the third and final issue I had with the business was the slick marketing and
CHELSEY:This therapy has been proved to actually work in any double-blind studies or trials.
CHELSEY:So what that means is basically word of mouth or tests and trials paid for by the
CHELSEY:The doctor in question promotes to help Hollywood celebrities and his Los Angeles friends.
CHELSEY:But as many of you Yelpers know, those Beverly Hills doctors are more about
CHELSEY:This self promotion only fuels my thinking.
CHELSEY:If one is paying an SEO company to put this propaganda out there, then it would only
CHELSEY:then you helping them all in all.
CHELSEY:I would have tried this place, regardless of all of these factors, but they're
CHELSEY:Cheers.
CHELSEY:Yeah.
CHELSEY:First of all, I didn't know.
CHELSEY:You could, you could embed links in Yelp reviews.
TREY:Yeah.
TREY:I didn't know that either.
CHELSEY:Yeah.
TREY:I went on a full journey, like three different ways during this review.
TREY:At first I was bothered by saying, I just got off a phone call with this company.
TREY:So they didn't even go and experience anything.
CHELSEY:Correct.
TREY:Which just leads me down the whole conversation of, the price at this location.
TREY:Maybe they're offering more facilities or more services or I don't know, but
TREY:Doesn't want to get into the details.
TREY:So they've supplied two links and then they get into the details, just whatever it's funny.
TREY:But then I also think like, wow, $60 for a two minute treatment.
TREY:That is crazy.
TREY:I mean, that is like, that's a lot, but then to go off on this company for like promoting in
CHELSEY:Correct.
TREY:So like, okay.
TREY:It seems like there's a little bit of bias...
CHELSEY:And Steve is from Hollywood.
TREY:So like, hello.
TREY:But then I sort of get Steve's point, but then I also feel like everything is about price gouging.
TREY:What's the difference between Starbucks and Dunkin Donuts.
TREY:You could argue a lot of things, but like, I think Dunkin Donuts is a
TREY:The same product just differently.
TREY:So if this company wants to pay more cool, I appreciate the thought that
TREY:I mean, I also had just had this red flag that this is like a competitor.
CHELSEY:I do too.
CHELSEY:I was going to say that I kept like getting this red flag, like, is this a competitor?
CHELSEY:Because this person knows way too much about cryotherapy.
CHELSEY:Like, it's weird that the review is, it's not even really about the place it's about, it's
CHELSEY:That is like amazing.
CHELSEY:And then he knocks, it's like very strange, like first he's like this treatment's amazing,
CHELSEY:I should know, because I own the business on the street.
CHELSEY:No, he doesn't say that, but that's what it felt like.
CHELSEY:Right?
TREY:But yes, but I'm also thinking.
TREY:Steve is not saying anything about the actual business, which makes me think it's probably not a
TREY:That's a deal breaker to me, but it is also sort of like, but Steve didn't go inside.
TREY:Steve doesn't know if you get complimentary cucumber water still doesn't know,
TREY:Like, it is very humanitarian to be like Buyer Beware: they're really expensive,
CHELSEY:I mean, that's true.
CHELSEY:I don't know.
CHELSEY:I just thought it was a little bit crazy that he knew so much about these
CHELSEY:I, it almost felt like to me, it's like telling someone like, listen, like buy one of these
CHELSEY:Like, it was just weird.
CHELSEY:It was like he was giving us business advice.
TREY:Yeah, how does Steve know that the machines are cash cows.
TREY:If Steve doesn't own a competing store.
CHELSEY:Exactly.
CHELSEY:I don't know how many people would know how, you know, how much these machines cost and he's
CHELSEY:and then the second link is for the uscryotherapy.com.
CHELSEY:So that, that feels a bit more legit.
CHELSEY:I will say that.
CHELSEY:Okay, cool.
CHELSEY:Like I like that he linked that.
CHELSEY:So I would have some sort of idea because similar to you, I've never
CHELSEY:So someone could really say anything.
CHELSEY:And I wouldn't know, like, is this standard, I do feel like services in the Hollywood area in the
CHELSEY:But if the average is 25, I agree like 25 to 60 is a big jump.
CHELSEY:And if that's true, then it's like a two minute treatment.
CHELSEY:I also feel.
CHELSEY:Well, I mean, now we can talk about this because we learn, but we learned
TREY:Right!
TREY:There's so many different treatments available.
CHELSEY:And that could be a part of the, I don't know if that's part of the $60, but
CHELSEY:I'm not, I'm just not sure what my $60 is paying.
CHELSEY:And I don't think that Steve does a good job of, of letting me know that either.
CHELSEY:And he seems a bit unresearched ironically.
TREY:Well, it brings me back to the idea that I got from the five-star review from Alessandra,
TREY:But this is how, like any of this sort of holistic, anything is usually a
TREY:So like...
CHELSEY:and often not covered by insurance
TREY:Often.
TREY:So to me, I actually think this is valuable.
TREY:It would make me take action and look at other cryotherapy locations
TREY:But I just got to tell you, when you go and get a massage, there is always a varying
TREY:I've never thought is that price gouging.
TREY:I mean, maybe it is like, this is like, Steve brings up a great point here.
TREY:Like do a little look, little looky-loo-hoo and see like what's going to be cheaper.
TREY:And then, you know, I, you know, I actually kind of feel like even if this is like
TREY:But, um, but i dunno.
CHELSEY:I have a new theory that just came to me.
CHELSEY:I just realized that like the second sentence of this is I wanted to write
CHELSEY:So I got this like, feeling like maybe Steve M is a writer, like maybe Steve M has a
CHELSEY:And maybe Steve M, contacted his place and said, you guys are a new business.
CHELSEY:Why don't we get together?
CHELSEY:Maybe, maybe he was trying to get some free services from this place
CHELSEY:And they turned him down.
CHELSEY:And this is a little bit of like, Steve is now pissed because not only did they
CHELSEY:But, but they also are charging a lot.
CHELSEY:So it's, Steve doesn't feel like it's worth the investment.
CHELSEY:For him to pay for this tour to like review his experience, even though
CHELSEY:So maybe he is just that passionate about his Yelp reviewing.
CHELSEY:What do you think?
TREY:This, you, you just wrote an entire Christmas pageant.
TREY:Sure.
TREY:Is that within the realm of possibility?
TREY:Yes, it is.
TREY:I think that Steve has brought to the attention that this place is
TREY:And for that reason, I feel like there's an impact on me.
CHELSEY:Yeah.
CHELSEY:I would say that's like the only impact, because I do feel like this is one of those examples
CHELSEY:Like, I don't feel any kind of, I feel like Steve's kind of a machine
CHELSEY:He's, he's spouting these links that don't feel very personal to Steve.
CHELSEY:And also don't feel very personal to Cryohealthcare outside of just theprice,
CHELSEY:And I did ask you that, like, you know, Alisandra, didn't comment on the price at all.
CHELSEY:So I wonder how she felt about that, but...
TREY:This reminds me of the S the fake Squatty potty, because it is sort of a
CHELSEY:Right.
TREY:And like, maybe the, I mean, we don't know because Steve didn't go in the building.
TREY:So we don't know if you're getting more because you're paying more.
TREY:So I'm ready to crown this.
CHELSEY:I'm ready too.
VOICEOVER:The Queens are Tabulating
TREY:Are you ready?
CHELSEY:Yes, I am ready.
VOICEOVER:Total score.
CHELSEY:Oh, wow.
CHELSEY:So I'm holding two crowns and Trey is holding two and a half crowns.
CHELSEY:I'll go first.
CHELSEY:Since you went first, last time, I'm giving two crowns because I don't feel like this would really
CHELSEY:I think like you said, I'm giving them points because I would maybe research and
CHELSEY:Is there somewhere that's cheaper, but I think.
CHELSEY:I if, if there were, if I was reading reviews side by side and I saw Alessandra's,
CHELSEY:And for that reason, I gave Steve M two crowns, why did you give two and a half?
TREY:You know, I am a person, unfortunately, that sort of psychologically
TREY:I tend to choose the more expensive, because I imagine that it's going to be better.
TREY:So I'm sort of bringing that bias into this, but honestly, I feel like if you're going to
TREY:So the fact that it's not covered by insurance, You know, I understand that.
TREY:And that gets, you know, maybe there is a little bit of impact cause I would
TREY:But then I also don't know if I'm going to be frozen.
TREY:Maybe I want to like, not go to the cheaper place.
TREY:So I gave it two and a half because I do think that Steve brought some great points.
TREY:I've had a lot of thought about this and you know, but I don't think
TREY:And for that reason, two and a half.
CHELSEY:Yeah.
CHELSEY:Simon and Paula, you see?
CHELSEY:This is it.
CHELSEY:I'm always going to be a little bit more harsh, but I will say that something else
CHELSEY:Obviously Stephen M takes his Yelp reviewing very seriously and he's cited resources.
TREY:It's really amazing.
TREY:All right.
TREY:My queen.
TREY:So we have reached the most Regal portion of our show.
TREY:Chelsey Donn, who are you in ducting for?
VOICEOVER:My Royal Highness.
CHELSEY:Thank you so much for asking, Trey.
CHELSEY:So I'm inducting my friend, Brian de Shazer, basically when I went to the
CHELSEY:I love the Hollywood Bowl.
CHELSEY:I've gone since I've moved to LA is my favorite place to go.
CHELSEY:And each one of those plans failed miserably and we were running late to the show.
CHELSEY:I was very stressed.
CHELSEY:I hate being late and I haven't spoken to Brian in like probably years, to
CHELSEY:I was just like, you know what, I'm gonna call Brian.
CHELSEY:Cause he lives in the area and I feel like maybe he's going to be able to help me out.
CHELSEY:And so I called him, the phone was ringing.
CHELSEY:I was like, please pick up, please pick up, please pick up.
CHELSEY:And then he did pick up and he delivered like, over-delivered on what I needed.
CHELSEY:Just like blind because he knows the area.
CHELSEY:So well, he navigated me out of like my panic and into a parking space that
TREY:Wow!
CHELSEY:Just like such a lifesaver.
CHELSEY:And I said to my friend, as we were walking from the parking space to
CHELSEY:As soon as we get there, the first thing that I have to do is take a picture and
CHELSEY:Cause we would've missed the show.
CHELSEY:We wouldn't have had anywhere to park.
CHELSEY:So if it weren't for Brian, I would never have been able to see Kool
CHELSEY:So thank you, Brian.
CHELSEY:You are my Royal Highness and I'm so grateful for you and I hope sometime I'm able to help you
CHELSEY:So thank you, Brian.
TREY:I love that.
TREY:Thank you, Brian.
TREY:What a mensh.
CHELSEY:What a mensh, right?
CHELSEY:The biggest.
CHELSEY:Love him.
CHELSEY:All right.
CHELSEY:Trey.
CHELSEY:Who are you inducting?
TREY:Okay.
TREY:This week I am inducting a thing.
TREY:Okay.
TREY:So I am inducting this 365 day tear off calendar called "Dog Shaming!"
CHELSEY:Dog Shaming!
TREY:I think it might've started as a Tumblr blog, but I think it's like
TREY:It's okay.
TREY:So basically when a dog does something, the owner will write the offense down on a piece of
TREY:And that's called dog shaming.
TREY:So like every day it's a brand new one and there'll be like, really
TREY:I bark nonstop while my people are watching TV until they pause it and pay
TREY:Hart.
TREY:Brian, this is cute.
TREY:Like,
CHELSEY:oh Brian, that's so funny.
CHELSEY:It's funny that it's Brian though, because I inducted Brian.
CHELSEY:So everything's coming up, Brian.
TREY:Oh my gosh.
TREY:It's beshert.
TREY:Okay.
TREY:I just pulled a random one.
TREY:This is a cute little dog.
TREY:It says my name is Dale.
TREY:I am a ball addict.
TREY:And it's a little cute dog with a ball that one's not like shaming, but anyway, I really love that.
TREY:Many of them I've like saved.
TREY:Cause they're so funny.
TREY:And they're like in the kitchen, so I can't read them to you, but I just really love it.
TREY:It's like a bright little spot every day when I come to the office to get a little chuckle.
TREY:So to the creators of Dog Shaming, they also have a website www.dogshaming.com.
TREY:Keep, keep fighting the good fight you are my Royal Highness this week.
CHELSEY:Anything that makes us laugh or like is like a little,
CHELSEY:These days deserves a shout out.
TREY:So good.
TREY:Well, We did it.
TREY:My Queen, we have made another round in our ear holes.
CHELSEY:Oh my-, I hate when you say that, I don't know why,
TREY:I know, but I need a different word than books.
TREY:All right.
TREY:Another round in the library.
CHELSEY:Oh right.
CHELSEY:Another round.
CHELSEY:Has come to
TREY:on the Ferris wheel.
CHELSEY:Yes.
CHELSEY:Another journey around the Ferris wheel.
CHELSEY:Another journey around the Meryl-Go-Round!
TREY:Another round on the Ferris wheel of Review That Review.
CHELSEY:Thank you so much for joining us today.
CHELSEY:If you like what you heard, please tell a friend.
TREY:If you didn't like what you heard, please tell an enemy, please.
TREY:If you want a lodge, your own complaint, submit your own review like Lynn did, or share with the
TREY:Leave us a voicemail, Henny, at 1-850-REVIEW-0.
CHELSEY:That's right.
CHELSEY:And you can also, if you'd like follow us on all the socials @TheReviewQueens, and I'm @ChelseyBD,
TREY:and I'm @TreyGerrald with two RS and you should follow, even if you don't want to, you can
TREY:You can become a member of our Royal Court by joining our Patreon account
TREY:It's actually hilarious.
TREY:This one in particular is going to be radical.
CHELSEY:Oy.
TREY:Right now our timer is at an hour and 24 minutes.
TREY:So that's where the, uh, price of admission.
TREY:You can also watch live clips from the recording sessions on YouTube.
CHELSEY:And maybe if you join the Patreon, maybe we will have a Queen of the Month.
CHELSEY:Maybe you could get a crown,
TREY:you know, we're going to continue like bolstering up our Royal Court, but there
TREY:Or you can do the Royal Jester, which is the, uh, our platinum tier.
TREY:And that involves these behind the scenes full episodes, no editing our full content it's
TREY:Which would probably somewhere in Texas since I'm on the east coast and Chelsey's in the west coast.
TREY:hehehe, I'm so funny.
TREY:And then we also have the ACE tier, which is everything from the first two tiers, but it will
TREY:And we are gonna, we're really excited to be bolstering that, platform.
TREY:So please join us on the Royal Court.
CHELSEY:We would love to have you, and also as always remember, ignore the haters.
CHELSEY:You're a queen
TREY:gender non-specific queen.
CHELSEY:Obviously
TREY:Bye Yall
CHELSEY:Bye!.
TREY:Toodaloo
CHELSEY:Toodles
TREY:adios.
CHELSEY:See ya later, allegator!
CHELSEY:Review That Review is an independent podcast.
CHELSEY:Certain names have been redacted or changed to protect the guilty.
CHELSEY:Executive Produced by Trey Gerrald and Chelsey Donn with editing and sound designed by Trey
CHELSEY:Our cover art was designed by LogoVora and our theme song was written by Joe