Welcome back to the Hair Twister.
Speaker AStrong news.
Speaker AAnd what does it have to do with you?
Speaker AWe get together once a month and I update you on all the big stories that have happened in the world and the country and how, why it's important to you, your life, your business and your customer.
Speaker AAll right, so let's dive right in just to kind of give you an overview real quick.
Speaker AWe have, we have an economic overview.
Speaker AWe have some inflation data.
Speaker AWe have some recession talk.
Speaker AWe have consumer spending and confidence updates.
Speaker AWe have small business and scaling insights for people trying to build a brand or trying to expand their business, workplace trends and mental health for any of you who have employees or if you are an employee or looking for to find a job.
Speaker AAnd, and then last but not least, we have stuff about the global economy, like stuff about tariffs and a really interesting piece about student loans.
Speaker AAll right, let's dive right in.
Speaker AI'm going to share my screen if you're following.
Speaker AIf you're listening on podc, then you can use the links below to do your own research.
Speaker AAll right, so let's share my screen.
Speaker AAll right, so what you're looking at is an executive order from the White House and it's titled Preparing Americans for High Paying Skilled Trade Jobs of the Future.
Speaker ASo if we scroll down here a little bit, we can see it is a polity of the United States to optimize and target federal investments and workforce development to align with our country's reindustrialization needs and equip American workers to fill the growing demand for skilled trades and other occupations.
Speaker ASo say what you want about politics, but that's not what we do here.
Speaker AWe don't, we don't talk about things because of the politics.
Speaker AWe talk about things because they impact our lives, our business and our communities and our customers.
Speaker ASo how does this impact our business in our lives?
Speaker AWell, this should, in theory, create momentum towards people, more people coming into this industry.
Speaker AIs that a good thing or a bad thing?
Speaker AThat piece I leave up to you.
Speaker AI'd be curious to know if you think this is good or bad.
Speaker ABut nonetheless, if you know, this might be a positive thing.
Speaker AIf you have a business and you're finding it hard to attract new talent, this would make it challenging for new talent.
Speaker AIt would increase the competition for jobs and for customers for new talent.
Speaker AIt would increase the flow of students into schools so the schools can run even better programs.
Speaker AYou know, the more students they have, the more money that they can invest in the programs themselves.
Speaker AI'm not saying that this Stuff is exactly how it happens.
Speaker ABut this is the type of stuff that we talk about here.
Speaker AThis is happening now.
Speaker ALet's go and talk a little more about what's happening.
Speaker AThis is a CNBC titled Gen Z Workers increasingly opt out of college and into the trades.
Speaker AThere are about 2 million fewer students, says experts, according to Zachary Green and Jilly Malinsky.
Speaker ANow this just kind of come down here and it says as members of Gen Z continue graduate high school and enter adulthood, many elect to forego traditional college degrees.
Speaker AThere's so much information about the fact that the average college degree is not a good investment and does not deliver a good R as compared to say, buying the S&P 500, working at a job, making less money, not spending frivolously, maxing out Roth ira, putting money aside, saving it.
Speaker AYou know, there's something called the fire movement you might want to check out.
Speaker AFinancially independent, retire early.
Speaker AThis something like you live off of only like 30% of your income or something like that.
Speaker AAnd yes, you need to like make a certain amount of money, but you, you focus on getting jobs that you can make money at.
Speaker AYou don't even need to own your own business and you could be millionaire by the time before you're 40.
Speaker AI know somebody who's done this and now has never owned a business and so like that's saying a lot.
Speaker ADo you actually really.
Speaker AAnd they've only made six figures for maybe 10 years of, of 20 years of work.
Speaker ASo the first 10 years made less than six figures and 10 years after went from like 80 to 90 to 100 to 140, I think.
Speaker ASo just to say, just to kind of point out that like you don't need to own your own business to become a millionaire and you don't need to go to college to become wealthy.
Speaker AYou need basic education, understanding about how money works.
Speaker ALike the wealthy people, they might take a percentage of their money and put in high risk trades, but the majority of the money is being put in index funds and buying the whole stock market and etc.
Speaker AWorking with a financial advisor like that is the way.
Speaker ASo this all lines up.
Speaker APeople are finally waking up to college degrees not being on average worth it.
Speaker AAnd you know, the majority of us if we go to college will not get a good roi.
Speaker AThat's in part because of the cost of getting a bachelor's degree.
Speaker ASo the annual cost of attending a four year in state public college increased by 30% from 2011 to 2023 and went up by 42% at private non profit four year colleges.
Speaker ASo that's happening.
Speaker AI'm curious to know like are any of you in this camp where like you've done really well as a hairdresser but you want your kids to go to college?
Speaker AI'd really like to hear from you.
Speaker AI'd like to hear that conversation play out.
Speaker AI'm not saying they people shouldn't go to college.
Speaker AI got a higher education degree and I think I got a lot out of it.
Speaker AI'm not sure if I if I'm going to get as good of an ROI after I pay off all the interest and stuff on it, but I guess we'll just have to wait and see.
Speaker ANow, economic overview for the CPI data for March was released during April.
Speaker AThat's the inflation is consuming continuing to put pressure on consumers with key areas like energy and food seeing increases.
Speaker AWhat I have pulled up here is consumer price index for all urban consumers.
Speaker AIt actually decreased 0.1% on a seasonally adjusted basis after rising 0.2% in February.
Speaker AOverall the last 12 months all items index increased 2.4% before seasonally adjusted.
Speaker AInflation is here Index for Energy fell 2.4% as a 6.3% decline in the index for gasoline more than offset increases in the indexes for electricity and natural gas.
Speaker ASo basically like gas prices fell and that's why inflation didn't go up as much.
Speaker ABut without gas pricing falling, maybe we wouldn't have experienced such a lowering inflation.
Speaker ANow let's keep moving.
Speaker ASpeaking of speaking of inflation in the economy, there's a lot of conversations about recession hair.
Speaker AAs a matter of fact, we're seeing people so terrified of recession, especially people that are younger and new at this, maybe haven't seen or lived through a recession.
Speaker AThe Great Res the Great recession was during 2008, which I was about six years out of high school.
Speaker ASo I was in the work.
Speaker AI was working and that whole thing like totally impacted me.
Speaker AAnd now you're seeing those conversations.
Speaker AYou're seeing millennials and Gen Xers tell young millennials and Gen Z about how they handled the recession.
Speaker AAnd even though they're going to be different.
Speaker AThis article is originally Fortune.com now on Yahoo.
Speaker AFinance by Emma Burley titled Gen Zers are so terrified of recession that they're ditching doom spending ordering happy using ChatGPT for free therapy.
Speaker ASo all all you all we need to really know here is that there's a shift in consumer spending.
Speaker AThere's a shift in sentiment and sentiment in the short term.
Speaker ARules markets and rules buying decisions in the short term.
Speaker ASo the long term we are prepared because we have an emergency fund.
Speaker AWe put money away in emergency fund before we go and try to invest in the stock market.
Speaker AFor example, we put money in our emergency fund before we go out and buy that bag that we've been wanting to buy, go out to the dinner that we wanted to go to.
Speaker AWe do make sacrifices so that we can handle times like this.
Speaker ANow, if you have not had enough time to work and save, then you rightfully so are going to be concerned about a recession coming.
Speaker ALet's continue this conversation about a potential recession.
Speaker ANow, I'm not trying to be a fear monger.
Speaker AI'm trying to say be prepared.
Speaker AIf you're not prepared, you will regret it.
Speaker AI promise.
Speaker ANow this is on NBC.
Speaker AThis is titled, this is article by Bethany Heatman and it is titled Recession Session.
Speaker AHair is chic, strategic and won't bleed your wallet dry.
Speaker ASo basically this article is like we've seen it beauty Launchpad mentioned it.
Speaker AThis is like we've been seeing this a lot.
Speaker AThe root stretch, like blending gray hair or doing balayage or doing, doing things with like diffused lines.
Speaker ASo like maybe teasy lights or air touch or balayage highlights.
Speaker AIt's hard to, it's hard to stretch out gray coverage.
Speaker AYou know, if they're like 60, 50% gray or more and they're, you're artificially coloring that you're covering the gray, that gray hair still comes in.
Speaker ASo what I'm doing is playing around with demi permanent color to see if people can be okay with less coverage, more blending, more scratching the eye, more staining the hair, etc.
Speaker AAnd then glosses.
Speaker AGlasses are like the biggest value in any of the services that I perform because with a gloss you could do just so much.
Speaker AAll right, so let's keep moving.
Speaker ASo let's move on to consumer spending and confidence.
Speaker ASo according to the conference board Consumer Confidence Index fel sharply in April, signaling that Americans are becoming more cautious and they're spending.
Speaker AThe rising cost of living coupled with a threat of recession is causing concern.
Speaker ASo we just talked about that.
Speaker AWe talked about the recession here.
Speaker ANow let's talk about what we can do in the meantime, while we are letting what's happening with the trade war and tariffs, economic policy, the tax stuff is being in the and the budget in the US Is being negotiated.
Speaker ASo while all that's panning out because it's really hard to say what exactly is going to happen, you know, it's kind of like Wake me up in November where I can look back and tell you everything that happened and then I can tell you everything that's going to happen in the future.
Speaker ABut right now it's so hard to even speculate that most people don't even try.
Speaker ASo instead we work on our businesses.
Speaker AWe work on being healthy in our lives.
Speaker AWe work on delivering exceptional customer experiences.
Speaker AAccording to entrepreneur.com article by Ivana Johnston, edited by Chelsea Brown, titled How entrepreneurs can tap into what really drives the Ultra wealthy and to build a brand that they can't resist.
Speaker ASo if we scale down in here, the psychology driven seven figure purchases.
Speaker AIt says beneath every significant luxury purchase lies a triad of psychological forces that mo.
Speaker ATriad of triad.
Speaker AAnyway, a 5 of psychological forces that most entrepreneurs completely miss.
Speaker AThe scarcity principle.
Speaker ADesirability increases in direct proportion to perceived exclusivity.
Speaker ASo meaning the more exclusive something is, the more desirability it is.
Speaker AIt doesn't.
Speaker AYeah, I mean it's just the psychology of consumption is insane to me because like Americans are so obsessed with like consumption and purchasing and having things that we use it to define ourselves.
Speaker AWhen acquisition requires both means and access, the object transcends mere expense and becomes genuinely coveted.
Speaker AI've watched brands destroy their legacy by expanding too quickly, trading exclusivity for short term profits.
Speaker AThe fall from luxury to ordinary happens fast and recovery is nearly impossible.
Speaker AThe identity confirmation effect.
Speaker AAffluent customers don't acquire possessions to reinvent themselves.
Speaker AThey select items that authenticate who they already believe themselves to be.
Speaker AThe ideal luxury acquisition doesn't transform identity, it crystallizes and validates it.
Speaker AAnd then the belonging paradox.
Speaker ABelonging distinction paradox.
Speaker ASophisticated consumers navigate.
Speaker ANavigate seemingly contradictory desires, membership and exclusive circles while maintaining individual distinctiveness within them.
Speaker AOkay, here we go.
Speaker AOne more sentence.
Speaker AThis elegant tension explains why personalization has become the cornerstone of contemporary luxury offerings.
Speaker ASo it goes on.
Speaker AIt talks about the three types of luxury buyers, classic connoisseur, next gen affiliate, affluent and the self made elite.
Speaker ASo going up here, these different ideas of psychology stuff, this just kind of leans, this just kind of proves the point that's being made.
Speaker ALargely we're, we're pushing this point as well that we need to lean into customer experience.
Speaker AWe need to think about every single click that they take, every single visual that they have on their way to getting to our, our salon or our shop or our suite.
Speaker AWhat does that experience look like?
Speaker AWhat does it feel like?
Speaker AHow much friction is there?
Speaker AIs it a fun experience?
Speaker AIs it a desirable experience?
Speaker AIs it something that is painful when they, when they come into your space, how are they greeted?
Speaker ASo if you like take over a salon or a suite or a barbershop and you just kind of keep the, keep the furniture and like give it a paint job and the smile, it's going to be pretty challenging to create a high end customized experience.
Speaker AI mean, if you're taking over maybe a high end space, then maybe you want to keep the, keep the furniture.
Speaker ABut like at the end of the day, does a customer walk in and be like, wow, this person really put a lot of thought into every little piece, every tchotchke, every rug, every, every accent, every piece of furniture, etc.
Speaker AAnd is my, has my customer experience been so tailored that I just feel like people are here to serve me?
Speaker ALike I am walking to a space where people want to serve me, not just do my hair.
Speaker AThat, my friends, is the secret to getting through this whole situation.
Speaker AIn my opinion, that's not financial advice.
Speaker AOkay, moving on.
Speaker AOkay.
Speaker AWorkplace trends and mental health.
Speaker AGen Z and Millennials work.
Speaker ALet's see, I'm having freeze up here.
Speaker ASo workplace trends and mental health.
Speaker AI'll just talk with this article.
Speaker ASo this is Fortune.com Gen Z and millennial workers would accept lower salaries in exchange for this one thing from their employers.
Speaker AThis whole piece talks about how, this whole piece talks about how we are.
Speaker ALook, we are in an era where people much more prefer to have positive mental and physical health, being able to build, develop healthy habits and they're willing to take less money.
Speaker AI'm wondering if you believe that to be true or you found that to be true.
Speaker AIn here it says we found that mental health is one of the top three priorities of people worldwide today.
Speaker AGurpreet Singh, founder of Round Glass, who worked on this study, said in a press release, employees don't want to sacrifice their well being for a job.
Speaker AAnd if employers don't address this issue, it's going to hurt the company's bottom line to attract and retain talent.
Speaker APlacing importance on employee mental health is non negotiable.
Speaker ANow don't think this is a Gen Z thing.
Speaker ALike this is a, and this is an employee thing.
Speaker AThis is.
Speaker AIf you have employees, then you need to know this.
Speaker AIf you are an employee, then you need to know that.
Speaker AThat this is the time to have a conversation about mental health at work.
Speaker AYou know, people want this.
Speaker AYou know, speaking of mental health, this New York Post article is titled let's get to the top big article.
Speaker AWork wives and happy hours are becoming extinct.
Speaker AHere's how to bond with Co workers.
Speaker AAnd then this is.
Speaker AI got another one here.
Speaker ALet's see, where is it?
Speaker AAll right.
Speaker AAnyway, so work wise and happy hours are becoming extinct.
Speaker ASo like this whole thing talks about how people want to have relationships with people at work, however, and they don't have them, especially new, new people coming in.
Speaker AThat's not just new people, but definitely people coming into a business.
Speaker AThey want to have interactions.
Speaker AMost people that can work from home, they, this is a bigger issue for them.
Speaker AWe work together all the time.
Speaker AI know I had a lot of my friends and the people I hung out with were working in a salon and I loved it.
Speaker ABut that isn't for everybody.
Speaker AAnd it seems that people want to have relationships and want to do stuff with people.
Speaker ASo maybe like once a quarter maybe go out to dinner or do some sort of event or you know, to have some sort of outing that isn't necessarily centered around hair or maybe twice a year and the other two times every, every other quarter and every in the quarters in between.
Speaker AMaybe you do do something educational to help advance careers.
Speaker ABut this is saying that people want to go out and have a drink or go out to have a have a bite to eat.
Speaker AIt also tells people that they should band together about griping about the workplace, which I don't know about that.
Speaker AI mean it says social cohesion and mutual support increases when all parties are suffering together and focusing on terms term on team goals.
Speaker ALike I think what they mean to say is like having something that's a goal or a challenge that's difficult that everybody has to pull their weight to get over versus saying let's complain about this new policy.
Speaker AOr my boss, I would be careful to how we read this if you decide to read it.
Speaker ABut what I got out of it was people want to bond with co workers.
Speaker AThey just don't want to bond as much as they used to before COVID because now everyone's got their own life now.
Speaker ALast but not least, we are now on global domestic and economic shifts.
Speaker AThis is an Associated Press it's titled US Tariffs will Weaken global economy and Trigger Inflation but not a Global recession.
Speaker AIMF says this is an article by Christopher Rugabar.
Speaker AIt starts off by saying surging U.S.
Speaker Atariffs will weaken the global economy and push up inflation this year.
Speaker AHowever, I have heard a lot of people talking about how most of these things will be in a one time inflationary purchase and then those will be the prices.
Speaker ASo it won't be going up and up and up.
Speaker AYou'll see prices increase noticeably and Then we'll be back to normal level low inflation which has just always been around.
Speaker AIt's just been super low from 2008 Covid basically we've had almost no inflation.
Speaker AAnd that changed quickly as everyone knows.
Speaker AAnd now we're about to experience some more inflation.
Speaker ABut this is basically saying don't be so concerned about inflation will we will get inflation but it's not going to be runaway inflation like it was during COVID And they're also saying that this won't cause a worldwide recession.
Speaker AAnd it says the economy's resilience is being tested by the reboot of global trading system that threatens to cause turbulence in the financial markets.
Speaker AAnd if I scroll down here says that the whoever's talk talking right here.
Speaker AThe chief economist wrote that the current policies under the current administration promise to introduce our likely to push inflation just in the near term.
Speaker AAnd the forecast from January are expected to change possibly significantly.
Speaker AAnd it says the IMF is a lending organization that works to promote economic growth and financial stability.
Speaker AIf you didn't know who they were, basically the International Monetary Fund.
Speaker AThey are definitely an authority on this conversation.
Speaker ASo this is basically saying we shouldn't have to worry too much about recession but get it, get ready for prices to go up but they might not go up constantly now tariffs disrupt supply chain.
Speaker AAnd I've been talking to manufacturers and you know, the hair companies, Pivot point and hair art I think are the best.
Speaker AI think pivot point is probably number one.
Speaker AAnd then hair art is, is good too.
Speaker AAnd I use hair art a lot in our classes or Pivot Point and I don't, I don't even like I tell all the students don't even bring any other mannequins.
Speaker AJust bring these two mannequins.
Speaker ABecause mannequin heads for haircutting, maybe color, it's one thing but for cutting, if the hairline isn't stitched correctly, if the hair isn't decent quality, then you can't actually see the haircut.
Speaker AIt's actually a complete waste of money to buy crapp mannequins.
Speaker AIndustry service announcement Stop buying crappy mannequins.
Speaker AOnly buy good mannequins.
Speaker AI've only seen two brands that are good and that's pivot point number one.
Speaker AHair art number two and the rest are crap.
Speaker AIf you, you have one that's good then the fine.
Speaker ABut if you do, if you can't find, I would like to know what it is.
Speaker ABut until we find any replacements, don't show up to a Cutting class with any type of mannequin like that because you will be wasting your money and you'll think it's the instructor.
Speaker AAnd I'm telling you like it is.
Speaker AYou cannot see haircuts, especially short haircuts.
Speaker AIf you want to do like long layers with like a barrel curling iron, then it probably won't matter.
Speaker AIf you're doing it for color, maybe it won't matter.
Speaker ABut if you want to do a me, a bob, like you can't do a bob on a mannequin with bat with a poorly stitched hairline.
Speaker AYou can't do a pixie with a poorly stitched hairline.
Speaker AIt's just not possible.
Speaker AI challenge you on that one.
Speaker AOkay, so but that also means that your mannequins that are good quality are going up by 100, 150% because terror, they all come from majority of them come from China.
Speaker AI know that there are moves, efforts to move operations outside of China, but you know, we got to watch how this trade war goes, goes down.
Speaker AAnd last but not least, a pretty crazy story in my opinion.
Speaker ASome of you might agree with this.
Speaker AI think this is a good thing.
Speaker AI don't know this is good or bad.
Speaker AI think it's really interesting that now student loan borrower, borrowers who are in default will get their tax refund and their Social Security checks garnished.
Speaker ASo if you take out a loan for school and then you get out of school and then you can't get a job to pay those loans and pay rent and pay cost of living, then, then you are going to suffer more by not being able to have as much money in your new when you retire.
Speaker ALike this is insane to me, but this is what's happening.
Speaker AIt says right here, starting on May 5, the government is restarting depart the debt collection in on defaulted student loans.
Speaker AAs part of these efforts, the Department of Education is restarting the process that allows for borrowers who are in default on their student loans to have their Social Security benefits and tax refunds offset to repay the debt.
Speaker AThe debt.
Speaker AEarly this summer, the government will also begin garnishing wages to repay defaulted student loans.
Speaker AI think this is insane, but this is the current state that we're in.
Speaker AWe are.
Speaker AI thought this would be an interesting topic to have a conversation with, but it sounds very political because some people really believe that people should pay off the loans and other people are bitter because they paid down their loans.
Speaker AAnd now there's talk about, then there was talk about getting rid of the loans and then Some people think it's crazy that people have to pay back their loans and some people think it's crazy.
Speaker AIt's not crazy that you have to pay back the money, but it's crazy that you have to pay interest on it.
Speaker ALike there are all these heated conversations going on about this topic, so maybe this is one just to ponder.
Speaker AI just wanted to throw this in there because a lot of our customers are going to be impacted by this.
Speaker AAnd if you went to beauty school, buyer beware.
Speaker AAll right, well, that is the news I'd love to hear from you.
Speaker AAt the end of the day, my takeaway from all of this stuff that's happening is lean in to service, focus on mental and physical health.
Speaker AThose things tend to not cost much money at all.
Speaker AIf anything, we don't have to join a gym to go for a walk.
Speaker AWe don't have to hire a nutritionist or pay for a meal plan to eat healthy.
Speaker AWe have ChatGPT, we have social media to, we have YouTube, we have Google.
Speaker AThere's plenty of time that we have to spend doing research and learning about the things that are important to us and, and that doesn't cost us money.
Speaker ASo then we're not spending frivolously.
Speaker AWe can lean put more cash or more money into an emergency fund and we can weather a storm that may or may not come.
Speaker AWe can be kind to our customers and extend grace to those who have been losing their jobs and try to give them an extra level service and make people feel good.
Speaker ABecause people come in because they want to look good and feel good.
Speaker AWhen you're a luxury or high end experience, you're selling more than a haircut.
Speaker AAnd I recommend everybody sells more than a haircut.
Speaker AI recommend you sell an experience, one that those customers are going to turn around and tell other people and you can actually grow during a recession.
Speaker AAnd a recession, for those of you who haven't experienced one, looks like this.
Speaker APeople still come to get their hair done, they just don't come as often.
Speaker AAnd you can lose 30 to 50% of your income.
Speaker AAnd it doesn't take a lot.
Speaker AIt doesn't take them pushing out their appointments that much.
Speaker ASo our focus should be making sure that they're getting more than their hair.
Speaker AAnd it should be that we are delivering a service that they want to rave to their friends about.
Speaker AYou know, only investments we're making are things that get intermediate are.
Speaker AThe rest is we're just being smart and being, being safe and you know, trying to find ways to get together in community.
Speaker ASo hopefully I'll see you on July 27th at the Beauty Business Brunch.
Speaker ATickets are on sale.
Speaker AYou can go to hairdresserstrong.com and you'll see the tile for Beauty Business Brunch.
Speaker AIt'll take you right over the ticket page.
Speaker AYou can read about it.
Speaker AIt's going to be awesome.
Speaker AWe'll be talking about all this stuff.
Speaker AAll right.
Speaker AUntil then, see ya.