I'm not as slick as Liz or you with your recordings and stuff.
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Sorry, yes, I was going to, isn't that okay?
3
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Yeah, use your video if you need to sort your hair out, make up, anything like that,
lighting.
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No, gorgeous, you always look amazing.
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I love your hair right now, it's so nice.
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It's really nice to be back to more of my natural colour because I've gone blonde after
Covid and then it just kept going blonder and blonder and blonder and I just looked in the
7
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mirror one day and I was like, it's too blonde, it's too brown and I looked at the brown
colour so thank you.
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00:00:42,967 --> 00:00:53,071
So I think, so this year, this season of the podcast I'm talking about joy just generally
so it's basically, I kept it as loose as possible
9
00:00:53,071 --> 00:00:59,956
because then it just means I could talk about anything with anyone and because that's the
way that the podcast goes.
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00:00:59,956 --> 00:01:08,181
I really wanted to kind of get into the joy of doing short bursts of marketing, your 10
minute marketing.
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And I could talk about how I thought it'd be really cool to talk about how it shifted my
mindset a little bit doing 10 minute stuff and just getting over myself and how I've found
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joy with that and et cetera.
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And we could talk about uh
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the best 90 days, that kind of thing.
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And then I just wanted to double check, cause I was looking at your bio, you've rebranded
your podcast, haven't you?
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Yes.
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best marketing podcast ever now.
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I think that is so cool.
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Let me just write that down.
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The best marketing podcast.
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think I know that because I think it's come down.
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You did a boot camp or something recently, I think.
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So I've got them stacked up.
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record today's actually after this.
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That's on my list.
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one.
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I was really good over, we'll talk about that when we come to seasonality, but my seasons
have been weird this year actually.
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The summer that I thought was going be really difficult was easy.
29
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And then now it's really busy because we're back into it.
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So I'll do a proper intro and then I'll just do like a mini one now and we'll get straight
into it.
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And it's just a chat.
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I use about 30 or 40 minutes of chat in it and you can promote whatever you want to
promote.
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That's the best thing.
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I've been looking forward to it all week.
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So it is Isted, isn't it?
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It's not Isted.
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It's Isted.
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00:02:33,080 --> 00:02:39,453
And the other thing I just want to check is, do you say HI communications or HI
communications?
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00:02:40,614 --> 00:02:41,694
Yeah.
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Why?
41
00:02:42,961 --> 00:02:44,412
so I'll answer to either.
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But I mean, I'll answer to is dead to be honest.
43
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It is I said, yeah.
44
00:02:49,718 --> 00:02:59,447
said right cool excellent welcome Hannah I Istead to the psychologically speaking podcast
it's great to have you here
45
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I'm so excited to be here, thank you for having me.
46
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Oh, you're welcome.
47
00:03:04,583 --> 00:03:11,923
And just for the listeners, we met in real life because I came on one of your, well, I
came on your retreat earlier this year.
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00:03:11,923 --> 00:03:15,527
Do want to tell us a little bit about the retreat and why you decided to do one?
49
00:03:15,562 --> 00:03:19,483
Yeah, so I love bringing people together in person.
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My degree is actually in event management.
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So that's kind of my background.
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Yeah.
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And I love organizing events and things.
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And I just felt like there was space for something, a retreat that was focused around
marketing, where you could come and spend the time in a really nice environment and crack
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on with all the marketing stuff you needed to do.
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And as we spoke about a lot on the retreat,
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doing b-roll content in like a nice environment where you're actually proud to show it to
someone else afterwards.
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I just thought that yeah, that's a really nice like space for that.
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So I did a couple, I did one last year and a couple this year.
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And then we're actually going back to the venue in December for my husband Tom's mom's
70th.
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So I've been there like four times this year.
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I just love the venue so much.
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You just need to move in and it's just for context, it's a beautiful country house in
Wales with beautiful scenery and the rooms are just amazing.
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It's like, you know, when you want to do B-roll footage at home and well, I don't know
about your house, but my house, I have to move everything out of the way to make it look
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half, I don't know, nice, move cushions, as you see like transformers and Pokemon stuff
from the kid everywhere.
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Literally.
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00:04:40,058 --> 00:04:46,607
You always think I wish someone could like an interior designer could just come and do my
house and make my house look really nice.
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Well, that is literally what has happened to that venue.
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So you can just maximise it and get loads of videos.
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00:04:53,104 --> 00:04:59,681
But I think my favourite bit of the retreat was the fact that you bought your van and then
we went for a dip in the morning.
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That was so fun.
72
00:05:00,779 --> 00:05:01,940
It was cool.
73
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I brought the camper van and yeah, we went for a cold water dip.
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I was so out of my comfort zone doing that, but it was such a cool, because it's like an
old little quarry, isn't it?
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But a quarry space, but it's a pool you can get in, whereas a lot of quarries you just
can't go because they're too deep.
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But this one was quite, it it felt like it was muddy in the bottom, but we didn't get
muddy feet.
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It was ever so strange.
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Yeah.
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Yeah.
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And it was May, so.
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It wasn't hot hot, was it?
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was cool, but it was lovely.
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I really enjoyed it.
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way to start the day.
85
00:05:36,469 --> 00:05:37,805
uh
86
00:05:37,805 --> 00:05:50,486
I must admit, before I came on the retreat, I think one of the reasons I had signed up
initially was I just never found time, never found time to do social media.
87
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And I'm very kind of on and off with it.
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So in the back of my head was I need to have a bit of a strategy.
89
00:05:57,233 --> 00:06:06,338
I knew that I was coming to the end of a contract and I'd be going all in on my research
business and I was pivoting a little bit what I was going to do.
90
00:06:06,395 --> 00:06:07,031
So.
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00:06:07,031 --> 00:06:11,753
Obviously I've launched Psych Insights this year and done all sorts of wonderful stuff.
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And I just thought, God, I could really do just going away with other people and getting a
bit of inspiration and finding the time.
93
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But the bit that really surprised me was just, at a post, just noticing how uncomfortable
I probably was with taking B-roll footage.
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And you must come across this all the time, but I didn't realize just how awkward I felt
about it.
95
00:06:37,408 --> 00:06:44,085
And I don't feel like that now, so it's definitely helped, but why do you think people
feel so awkward about doing B-roll?
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it is unnatural.
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00:06:46,643 --> 00:06:49,073
You know, a lot of this stuff is weird.
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00:06:49,073 --> 00:06:55,045
And I've been talking a bit this week about the fact that, like promoting your business in
10 minutes is weird.
99
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It all feels very weird to us because we're used to things taking a long time.
100
00:07:00,446 --> 00:07:08,668
And we're used to, you know, doing like, if we create a piece of video content, it would
be a really amazing video.
101
00:07:08,668 --> 00:07:10,319
That's what we want to aim for.
102
00:07:10,319 --> 00:07:14,430
So just whacking up something of us holding a cup of tea.
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does feel really strange because it is so quick and so easy and we're in front of the
camera.
104
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And I think there's something else around that sometimes people feel there's an arrogance
to it.
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So, you know, who am I to put up a picture of me having a cup of tea?
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Why is this important?
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00:07:32,208 --> 00:07:38,732
Why am I, you know, I'm asking for someone's time when they look at my social media
content.
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So it is on it is unnatural and it is a bit unusual for us.
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But also I just come at it from the place of, it's not a big deal.
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It's just no biggie.
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Like it's just, it just doesn't matter at the end of the day.
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And actually if people think I'm cringe, then that's absolutely fine because every time I
do a post, I'm probably gonna make money from it.
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That's what it comes down to at the end of the day.
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uh
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I love that and it's so simple, that reframe of, you know, if I'm cringe, I'm cringe, but
this is about making money.
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It's simple, but that, something just really dropped for me.
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The penny dropped earlier this year and I was like, I've just got to start doing it and
stop thinking about it.
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I was overthinking the process of doing social media so much.
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And it's really interesting because I do all of this research with women around imposter
phenomenon.
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And it's interesting, I think there are two concepts linked to the reason we feel weird
about it and also the reason we put it off.
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I think one of the reasons we put it off is because we have that narrative of who am I,
what will people think?
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And you know, a lot of that's in with stereotypes.
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But that thing around deservedness.
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So this idea that we expect that we have to put in a whole load of effort to be able to
get a reward at the end of it.
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or that you have to spend a long time on something to celebrate it.
126
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And over the summer, I sent out an email and I said to people, know, what are you waiting
until Friday to celebrate?
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Celebrate it tomorrow, know.
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Friday's a celebration day, let's change that.
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If you can wake up on a Monday morning and be like, oh wow, I actually have woken up
really excited to get into my business today.
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That's something to celebrate.
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Why are you waiting for Friday?
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And I wonder why we tend to like kind of put stuff off in that way.
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It's almost like we're self sabotaging ourselves at every single turn.
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100 % and I think I am an under thinker.
135
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And I attract a lot of overthinkers into my world.
136
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And that's not even me describing them as overthinkers.
137
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That's them self describing themselves as that.
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And I don't think there's any I don't think either one is better than the other.
139
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They both have their places.
140
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But if you are noticing that under no, the overthinking is getting in the way the under
think is definitely not getting in the way.
141
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If you're noticing that this overthinking is getting in the way of you wanting to do
anything, be anything, celebrate anything, you know, make these moves that you want to
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make, then you need to do something about it.
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Like you cannot just carry on going on like that because you won't ever do anything.
144
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And I think a lot of people feel really stuck.
145
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And actually the thing that is going to help them the most is doing one piece of action.
146
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whatever that is, whether that is celebrating on a Tuesday instead of a Friday, it's going
to cause a reaction, something else will happen because of that.
147
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And I just think that's like something really important to remember.
148
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It's really interesting.
149
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We're kind of biologically, I suppose, teed up to anticipate reward because what happens
with us is we don't just get dopamine from the good thing.
150
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We get dopamine from anticipating the good thing.
151
00:10:57,735 --> 00:11:03,215
So sometimes holding onto the anticipation for a long period of time is looking forward to
stuff.
152
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You know, like if you're looking forward to a holiday or you're looking forward to the
70th where you get to go back to this beautiful venue.
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You know, these things are a good form of anticipation and there's a good amount of
dopamine being released.
154
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But it doesn't mean it's the only way to feel joy.
155
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And as I've been exploring joy this year, it's been really interesting reading some of the
psychology and theories around it so that we've got this main motivational theory called
156
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broadened, the broadened theory of motivation.
157
00:11:33,844 --> 00:11:37,743
And it kind of means the more broad your experiences are,
158
00:11:37,743 --> 00:11:46,362
the more you enjoy life because you're seeing more things and getting to taste more things
in life if you kind of look at it like that.
159
00:11:46,383 --> 00:11:56,023
And I think the interesting thing is that doing smaller things more often with more
frequency gives you multiple hits of the dopamine.
160
00:11:56,183 --> 00:12:07,843
So actually saving ourselves for savouring and being tight with ourselves, if you like, on
giving ourselves reward is okay, but...
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It's probably better to be doing like 10 minutes every day because then at the end of the
week you've got seven opportunities if you're doing it every day, seven opportunities of
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little moments of joy, whereas you might have ended up with an hour of bit of frustration
because you might have been feeling stressed that you've got to do everything in an hour
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once a week.
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maybe, I don't know, rained and you wanted sunshine, so you're putting all of your eggs
into one basket at the end of it, so kind of, psychologically it makes loads of sense I
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think.
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Yeah, and I think there's something around, like the noticing the small steps as well,
because actually a lot of people just won't even acknowledge that they are steps.
167
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And so we just go out like for the big thing, we want the big reward when actually having
a cup of tea in the garden is a big reward.
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You know, like for example, me and Tom went and had sausages by the beach yesterday.
169
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And we could have thought, actually, no, we won't do that.
170
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a proper reward is to go out for dinner or something like that.
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But actually, that was so nice.
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And we can do both.
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We don't have to keep choosing the way in which we we have these little rewards and these
fun things that we do, we have to make them happen for ourselves, though.
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And yeah, I just think like all those small things, they are the bits that I love to
romanticize.
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And I look for them.
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And they keep me going when, you know, not
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there's not always good stuff happening.
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think you're so right.
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I love the idea that, you know, we can just be a little bit more present as well because
there's a lot of criticism of marketing and I suppose influencing.
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think when people get a bit cringe about things like B-rolls and whatever, it's because we
associate it with, oh, someone's trying to be an influencer.
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And I suppose some of that has been fairly cringy to look at or experience, but at the end
of the day, they're just people making money.
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And, you know, it's one.
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woman to another woman in business, you know, I don't care how you make your money, long
as you're not doing it unethically.
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you know, if it means you need to go out and get B-roll every day, you just go and do
that.
185
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You know, we should be really supporting each other.
186
00:14:23,779 --> 00:14:34,742
But I suppose the really interesting thing is that the way that you've kind of set up your
business, I suppose, has been triggered and brought about because of your own personal
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circumstances around thinking of like, how do I fit stuff in and
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you know, what's going to work for me and my lifestyle?
189
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Do you want to just kind of tell us a little bit about how you ended up in the space of,
right, 10 minute marketing and this is going to be the way forward.
190
00:14:51,202 --> 00:15:01,205
Yeah, so I say my if I go all the way back to the beginning, in my second year university,
I was diagnosed with Crohn's disease.
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And I was unwell for quite a while.
192
00:15:03,015 --> 00:15:06,966
And then I basically, well, I was better.
193
00:15:06,966 --> 00:15:10,947
And then I left university, I had a couple of jobs after university.
194
00:15:10,947 --> 00:15:20,340
And I just really noticed that like the setup was not set up for my illness and my body
and my energy levels and all of that.
195
00:15:20,340 --> 00:15:20,812
And
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I was traveling to Cambridge and it would take, I would be driving two hours each way
sometimes.
197
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It just didn't make any sense.
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And so eventually I left that and I really wanted to set up a business that worked for me,
even if I was going to be ill or even if I was busy or even if I had other stuff going on.
199
00:15:41,488 --> 00:15:44,849
And to be honest, it took me six years.
200
00:15:44,849 --> 00:15:50,310
I've been doing this 10 years and the best 90 days ever has been running for four years
now.
201
00:15:50,496 --> 00:15:58,289
It's taken me six years to find out what I wanted to focus on and kind of niche down to if
you will.
202
00:15:58,289 --> 00:16:07,573
But I just noticed that there were so many other people who either had chronic illnesses
like me or everyone is busy.
203
00:16:07,806 --> 00:16:15,757
I don't know anyone in my audience who isn't busy like and everyone's target audience is
busy people.
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We are all busy and actually
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a lot of this stuff that we were being taught, it didn't fit in with the amount of time
that we seemed to actually have.
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Like I just don't have two hours to spend on one piece of content when I'm doing podcasts
like this, or I'm doing all my other stuff within my business and trying to keep two dogs
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alive and you know, like having a home and all of this and you know, I don't even have
children.
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So add on that extra layer and I just don't
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think there's enough time for things to be taking that long.
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So yeah, I just kind of noticed that and I thought, right, how can I do something to make
a difference and actually show people that it can be easy and it can be quick and actually
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prove to myself as well, that there were things that I could do in this short amount of
time.
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And so that's what I've been doing for the last four years.
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I've got my timer here.
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If anyone's watching on the video, but
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line as well.
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yeah!
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I love that!
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We use it a lot in our house.
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I'll tell you what it's used mostly for is for my son when he's doing his homework because
he doesn't like to do his homework.
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I'll be like, right, we're going to set the timer, 10 minutes, let's get it done.
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Exactly.
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And it is that mindset of let's get it done.
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And yeah, I just I was noticing that people were setting aside two hours for content,
three hours to do this, when actually, if you set aside that amount of time, you are going
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to fill it with content, and you probably don't need to.
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So that's what I've been doing over the last four years.
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And it is one of the things I've noticed this year is that it's changed my mindset.
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in so many other areas of my business.
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So I'm noticing where I'm scrolling more and I'm procrastinating.
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And actually, what are the things that I feel are going to take a long time and they
probably won't, you know, in the end, if I actually do them.
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And it had that knock on effect into other areas as well.
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But yeah, I just have this really strong belief now that it can be quick and easy.
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Even if it's not exactly 10 minutes, you know, we'll allow it to go over a little bit.
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But it is that belief that
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if you put these boundaries in for yourself that it will get quicker and better.
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It's really curious because there's definitely a subset of people who will be a fan of the
way you work who a deadline is really motivational.
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A deadline works for me.
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If I have got two hours I can guarantee you it will be the last 10 minutes I'll get the
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If I'm really focused, I'll sit like yesterday, I had a really focused day, I sat down at
my desk, got my headphones on, husband was working behind me, and I just sat and worked
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really productively all day.
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But I can tell you that those days are few and far between for me.
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They're just like magical unicorn days.
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Often, I will do 50,000 things other than the thing I'm supposed to do.
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But then there's something really weird happens when I bring out this little timer that
you gave us on the em retreat.
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If I set the timer, I'm like, right, I've got to finish it.
245
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And I like the challenge.
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And it's really interesting because you asked me about challenges last time we spoke.
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So you're fundraising at the moment.
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Are you still fundraising now?
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Yeah.
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Yeah, I'm almost there actually.
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Yeah, which is crazy.
252
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But I have almost at my target.
253
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So I'm doing a London Marathon next year for Crohn's and Colitis UK.
254
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Yeah, and almost at the target of £2,500.
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So you were fundraising and you were like, if you want 30 minutes and you want to donate,
we'll get on a quick call.
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And we were talking about, I was saying, well, in the new year, there's always loads of
stuff comes out about goal setting.
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I've always shied away from doing anything around New Year's resolutions, but this year
really want to do something.
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We were talking about that.
259
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And you said, do you know what's really interesting is why these TikTok challenges are
really, you know, people, they're really good.
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People get really behind them.
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And
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That time's challenge, you know, how quickly can you do stuff?
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And in TikTok world is, I think things come and go very quickly, don't they, in terms of
how popular things are in hashtags?
264
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So gamification is the thing, isn't it?
265
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Anything that we can gamify, if you're struggling with motivation or you're struggling
with perfectionism, gamification from a psychological perspective is the thing that's
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gonna get you out of that rut and it's gonna get you just doing it quickly and dirty
and...
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done is better than not done, I suppose.
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Yeah, it's like last week, did you see my task it was doing?
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so it's like, it's basically this little basket.
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it's full of tasks.
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Yes.
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But it's got the tasks in it that I am putting off or procrastinating on, or I just don't
feel like I have enough time to do.
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And actually, someone was talking to me the other day, who is an ADHD coach.
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And she was talking about novelty.
275
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and I thought, okay, because I would usually I do this a lot with the little tasks, but I
would usually just use a bowl.
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And I was looking at my bowls thinking, I'm not inspired by any of these bowls.
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So I use this little basket I got the car boot sale.
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And actually, the novelty of that has worked so well for me over the last couple of weeks,
I've been swapping the scrolling time for a little task in there, I've been getting loads
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of things done.
280
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And yeah, like noticing where I can turn it into a game and something fun has really
helped me and I do think that it does work.
281
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It does, totally.
282
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there's so much research on just gaming and cyber gaming and all that kind of stuff.
283
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if you think about it, you don't have to have an ADHD type brain to benefit from all the
hacks that are used around ADHD.
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usually with goals we say, you know, make it stretching, but not too hard, not too easy.
285
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Set yourself a time limit so that you do it, keep yourself accountable, share it.
286
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etc.
287
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And that's okay, but a lot of the times that traditional advice really falls flat because
psychologically once we've written it down, our brain goes okay I've started this so it's
288
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no longer urgent and also I've started it, it's no longer novel and it takes away a lot of
the initial excitement.
289
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So this is why think corporately I've always been
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I suppose not a fan of sitting and writing down really lengthy goals with people because
sometimes it takes the fun and the enjoyment out of your daily work.
291
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But definitely changing anything into a game and doing it with a timer and changing it up
and having different times really helpful.
292
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But the other thing, and this is I think what works with you and the way you work is just
the social element of...
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bringing other people into your goals and tasks.
294
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And it's quite interesting because even with your fundraising, you know, your initial
thing is you've made that into such a very social thing, which is like, come for a chat,
295
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you know.
296
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Yeah.
297
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Yeah, that's so true.
298
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And actually, I was gonna ask you something.
299
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So you brought this up just before we speaking, but it's around like the being present.
300
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So being present in the moment and being present on social media.
301
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I believe that you can be both like I don't think that filming a B-roll or I don't know
recording a moment
302
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takes you away from being present in that moment and being present with the people that
you are with socially.
303
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But some people do really believe that and they, they do believe that that's one of the
things that holds them back from filming a B-roll or filming anything is that they
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shouldn't be allowed to do that because it's not being present.
305
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But I, I think it is part of it.
306
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Like, so when I'm out socially, you know, I've been running these gals who do things
events and we do loads of crafts and board games and things like that.
307
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I love filming it because I just think that's also part of the being there.
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And if I can show other people then it's amazing.
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And I'm capturing these little moments.
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But yeah, I'd love to know your thoughts on that.
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Like, can you be present and film something?
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you absolutely can.
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And I think if we roll it right back and say, what do we do when we're social?
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So we're essentially saying, I think when people talk about, are you present or not
present?
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They're kind of saying, are you being social with other people or are you just being
introverted and ignoring people around you and the world around you?
316
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So if we think about it more broadly like that.
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then you can start to think about how we behave in other people's company.
318
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And one of the things I suppose as humans that we do is we're just wonderful storytellers
and curators and we are also people who document.
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So even before social media, even before cinematography, know, people were writing down.
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what happened in my day.
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mean, if Samuel Pepys and people like that never wrote anything down, we wouldn't know a
whole host of our history.
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And I wonder, there must have been people who'd like, oh, there he is with his book again,
writing, scribbling, and something in a busy poor book.
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Maybe, you know, people thought he was being antisocial.
324
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So I wonder if just, it's very easy.
325
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I think it's a cop out, isn't it?
326
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And again, I think this is where we have to take a long, hard look in the mirror and go.
327
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Why are we being judgmental?
328
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You know, am I being judgmental because actually I find that cringy.
329
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I'm really uncomfortable to do that.
330
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I couldn't do that.
331
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And I've got two examples here.
332
00:26:20,677 --> 00:26:31,788
So I bought a little mini microphone recently and I've obviously got really comfortable
with the sound of my own voice because I'm doing a podcast and you know, have my business,
333
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I think four years this year.
334
00:26:33,149 --> 00:26:35,599
So you get used to marketing.
335
00:26:35,599 --> 00:26:44,499
And I was out with my husband and I was trying to get it to work and we'd gone to a really
noisy pub and I'd said, well, let's test it here because we're a really good place to test
336
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the sound.
337
00:26:46,059 --> 00:26:48,999
And I was hoping to use it at a conference the next week.
338
00:26:48,999 --> 00:26:57,199
And he was so shy about me recording him in public where I was like, oh no, I'm just
getting my camera out.
339
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And I was quite happy to look an absolute fool.
340
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I didn't care what anybody looked.
341
00:27:02,297 --> 00:27:05,659
thought about me and actually nobody was really that interested.
342
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were all up in their pints, you they weren't interested in us.
343
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But it did make me realise actually when you're not doing it yourself, then that's when
you're going to think it is unusual.
344
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But when you're doing it, it isn't.
345
00:27:21,458 --> 00:27:30,623
And then at the weekend, because I'd been quite poorly last week and I was behind on quite
a lot of stuff and I'd walked into town with my son, he was going off to a theatre club.
346
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and I'd taken my tripod with me because it's a really nice place.
347
00:27:35,191 --> 00:27:39,751
So I to my little boy, I'm going to take my tripod, I'm going to take some footage, you
know, for B-roll.
348
00:27:39,751 --> 00:27:40,771
And that's what I do now.
349
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like, we're out, I'll try and do it.
350
00:27:42,951 --> 00:27:44,791
And I made it into some fun.
351
00:27:44,791 --> 00:27:52,131
So I gave my son the tripod and he took a photo of me against, you know, like this church
wall or something.
352
00:27:52,131 --> 00:27:53,771
And he thought that was great fun.
353
00:27:53,771 --> 00:27:56,931
I was able to show him how to use the camera.
354
00:27:56,971 --> 00:27:59,285
So, yes.
355
00:27:59,285 --> 00:28:12,202
You could say that it's taking us out of the moment, but you could also say that it's just
become a part of our curation and storytelling and isn't, I would probably say, isn't
356
00:28:12,202 --> 00:28:14,695
talking about our business is just storytelling.
357
00:28:14,774 --> 00:28:19,614
Yeah, and didn't your son like give you a pose or something to try?
358
00:28:19,614 --> 00:28:21,152
I love that!
359
00:28:21,527 --> 00:28:27,767
got a photo of him because I was sat on the steps and I'm quite an awkward person when I
take photos.
360
00:28:27,767 --> 00:28:35,727
I'm not particularly, you know, kind of going to sit there and oh yes, I feel totally
comfortable with my body and I'm just going to do this pose and it's going be perfect.
361
00:28:35,727 --> 00:28:37,927
I'm a bit like, does this look all right?
362
00:28:37,927 --> 00:28:40,267
And he's like, mummy, you just need to sit like this.
363
00:28:40,267 --> 00:28:43,007
And he sat down and straight away got a pose.
364
00:28:43,007 --> 00:28:44,987
I was like, oh my goodness.
365
00:28:45,207 --> 00:28:47,319
He's that YouTube age, you know?
366
00:28:47,319 --> 00:28:52,062
He's a generation that's only grown up with iPhones.
367
00:28:53,584 --> 00:29:04,932
Even as a baby, I was probably letting him watch stuff on my iPhone when he was a baby or
a toddler if we were out, if I was trying to keep him quiet or something.
368
00:29:04,932 --> 00:29:09,095
So he's grown up with it he's just so natural.
369
00:29:09,415 --> 00:29:13,866
But yeah, he's angling for a job as my social media manager, I think.
370
00:29:13,866 --> 00:29:16,849
I think he could be up for it.
371
00:29:16,849 --> 00:29:21,282
But it's that thing of you're all enjoying it then, aren't you?
372
00:29:21,282 --> 00:29:23,605
Like it's fun thing to do.
373
00:29:23,605 --> 00:29:27,526
You're like saving your memories and doing something fun.
374
00:29:27,526 --> 00:29:36,105
I think maybe the shift comes when no one wants to do any type of filming and like it
takes over the moment.
375
00:29:36,186 --> 00:29:38,137
But yeah, I love that.
376
00:29:38,137 --> 00:29:40,526
Like the idea of curating and documenting.
377
00:29:40,526 --> 00:29:41,288
That's so true.
378
00:29:41,288 --> 00:29:52,697
think we, you know, I think it's just something that we're naturally really good at and I
think social media has changed and our cameras have changed phenomenally, haven't they?
379
00:29:52,697 --> 00:29:54,698
How we remember things.
380
00:29:55,760 --> 00:30:03,246
And I'm quite surprised now that when I want to remember something, I usually go straight
to my phone to remember it.
381
00:30:03,286 --> 00:30:08,110
And I've started thinking, God, is that impacting our attention and our memory?
382
00:30:08,110 --> 00:30:09,291
And we think perhaps.
383
00:30:09,291 --> 00:30:20,177
maybe it is but you know there's lots of other stuff going on as well but it is it's
really curious and I think I would always come back to if you are worried that people are
384
00:30:20,177 --> 00:30:29,862
having judgmental thoughts it's because you've had those judgmental thoughts before at
some point but if you've moved on from that that's great because if we can all be a little
385
00:30:29,862 --> 00:30:32,863
bit less judgmental that just makes things easier
386
00:30:33,090 --> 00:30:34,367
Yeah, I love that.
387
00:30:35,355 --> 00:30:45,480
We were talking earlier, so you have the best 90 days ever, which is your main service.
388
00:30:46,615 --> 00:30:50,292
It's almost like a mini community, isn't it, that comes together for 90 days?
389
00:30:50,292 --> 00:30:52,843
Do you want to just tell me a little bit about it?
390
00:30:53,198 --> 00:30:59,358
Yeah, so it's a membership and there's 140 business owners in there at the moment.
391
00:30:59,358 --> 00:31:02,798
And it basically happens every 90 days.
392
00:31:02,798 --> 00:31:10,178
So we do a daily 10 minute marketing task and I, I give you the task every day, we have
weekly themes.
393
00:31:10,178 --> 00:31:17,318
And then every 90 days, it kind of shifts around to another set of 90 day tasks,
basically.
394
00:31:17,318 --> 00:31:19,894
And yeah, it's been going for four years now.
395
00:31:19,894 --> 00:31:23,507
So we're just about to come into the final one of this year.
396
00:31:23,507 --> 00:31:27,139
So the last one is obviously October, November, December.
397
00:31:27,299 --> 00:31:30,181
And yes, also been turned into a book as well.
398
00:31:30,559 --> 00:31:33,861
I I've got a couple of books and I've got the book here as well.
399
00:31:33,861 --> 00:31:34,759
you go.
400
00:31:34,759 --> 00:31:39,184
I've got all the props today, so thanks for and my book.
401
00:31:39,184 --> 00:31:45,267
The book goes with my top today, so obviously I've colour-plodded just for you.
402
00:31:45,808 --> 00:31:55,203
What's really intriguing though, because we were talking very briefly earlier about
seasonality and whether we notice seasonality and it just occurred to me that you've set
403
00:31:55,203 --> 00:31:59,883
up a seasonal business because every 90 days is every quarter, right?
404
00:31:59,883 --> 00:32:01,854
So they're all there about.
405
00:32:01,854 --> 00:32:08,192
So you're literally doing something different every quarter, but it's the same format.
406
00:32:08,213 --> 00:32:20,027
So what are you noticing about people and their, I suppose what they're in a dialogue
telling them about seasons and what they can and they can't do with that business.
407
00:32:20,588 --> 00:32:28,425
Yeah, so yeah, so it does it links up with the quarters and I change the tasks each
quarter, like some of them stay the same.
408
00:32:28,425 --> 00:32:30,787
We always do goal setting.
409
00:32:30,787 --> 00:32:33,459
And we we do do quite different ways of doing that as well.
410
00:32:33,459 --> 00:32:39,354
But we, we always have a few set ones and then I change them depending on what we're going
to be thinking about.
411
00:32:39,354 --> 00:32:45,249
So like the summer season that we just had was very much about quick content prompts.
412
00:32:45,249 --> 00:32:48,526
It was about warming up your audience before August.
413
00:32:48,526 --> 00:32:52,846
You it was about things that I thought people would be thinking about over that period.
414
00:32:52,846 --> 00:32:56,406
And then the Christmas one does change again.
415
00:32:56,406 --> 00:32:59,146
So there's a lot of things around Christmas sales.
416
00:32:59,146 --> 00:33:04,646
And then at the end of the year, we have things like one of the weeks is called wrapping
up the year.
417
00:33:04,666 --> 00:33:06,706
There's like very seasonal things.
418
00:33:06,706 --> 00:33:07,066
Yeah.
419
00:33:07,066 --> 00:33:08,666
So it is seasonal.
420
00:33:08,666 --> 00:33:18,566
And one of the things I've been talking about during this launch is that I think a lot of
business owners don't realize how seasonal their business are.
421
00:33:18,606 --> 00:33:24,686
And I probably felt the same about mine actually before I started the best science days
ever.
422
00:33:24,746 --> 00:33:33,626
Because it's quarterly, one of the things I noticed was, so I'm like a big planner and I
have Trello boards for each of my launches.
423
00:33:33,626 --> 00:33:41,766
So every quarter, there's a new Trello board, I have my Christmas Trello board, I've got
my Valentine's Day Trello board, you know, I've got Trello boards coming out my ears.
424
00:33:41,766 --> 00:33:46,666
And they are very themed, even if I didn't necessarily realize it.
425
00:33:46,666 --> 00:33:47,540
So
426
00:33:47,540 --> 00:33:56,016
As I'm now moving into this period, my content has shifted from the blues of the sea to
more brown colors and things like that.
427
00:33:56,016 --> 00:34:01,320
I'm using like all my autumn pictures, the things I'm talking about are changing.
428
00:34:01,320 --> 00:34:08,670
So I'm now thinking about the last 90 days of the year rather than that mid year kind of
conversation.
429
00:34:08,670 --> 00:34:15,136
And yeah, I don't I don't think a lot of business owners almost recognize that in
themselves because
430
00:34:15,136 --> 00:34:19,389
It's very repeatable, which saves me loads of time every single year.
431
00:34:19,389 --> 00:34:22,891
Like I know what I'm going to say next October.
432
00:34:22,992 --> 00:34:24,129
It will be the same.
433
00:34:24,129 --> 00:34:28,796
I don't need to overcomplicate it and try and like come up with something brand new.
434
00:34:28,796 --> 00:34:32,638
I'm going to talk about something very similar to what I'm talking about now.
435
00:34:32,638 --> 00:34:44,012
So yeah, I just, I would encourage businesses to just have a look at where these themes
come up across the year, what they are and how they can be repeated.
436
00:34:44,012 --> 00:34:48,844
so that you can repeat them next year, because it's gonna save you so much time.
437
00:34:49,327 --> 00:34:51,447
I think it's such good advice.
438
00:34:51,807 --> 00:34:57,887
have a couple of, so I did a sub stack blog years ago and I still write for it.
439
00:34:57,887 --> 00:35:01,147
It's just not a central part of what I'm doing at the moment.
440
00:35:01,147 --> 00:35:11,707
But I know I've got two or three autumn blogs on there and every year without fail, I go
back through them and I pull out maybe one or two lines.
441
00:35:11,707 --> 00:35:14,887
It becomes a bit of inspiration for an email.
442
00:35:15,407 --> 00:35:19,031
There's one on ghosting because obviously.
443
00:35:19,031 --> 00:35:21,503
Halloween and I really love that blog.
444
00:35:21,503 --> 00:35:24,986
I really like the blog and every year the research is updated.
445
00:35:24,986 --> 00:35:30,531
Every year I update the research bit in that blog and release it and say why do people
ghost?
446
00:35:30,531 --> 00:35:40,319
Because you get ghosting in friendships not just in romantic relationships and people are
just generally quite interested and even though as a psychologist who supports business
447
00:35:40,319 --> 00:35:46,634
owners that's not what my business owners are coming to me for, we do get potential
clients who ghost us.
448
00:35:47,159 --> 00:35:49,660
interesting correlations there.
449
00:35:50,181 --> 00:35:56,544
But yeah, it is weird to think that actually we've got a lot of stuff that comes around
loads and loads.
450
00:35:56,544 --> 00:36:04,759
I think there's something about the kind of mindset we're in at different times of the
year as well, especially when the seasons are linked so closely to it.
451
00:36:04,759 --> 00:36:10,783
And your marketing for your business does follow the seasons, certainly with the colours
and stuff.
452
00:36:10,783 --> 00:36:14,495
You make the most of the summer and you were in a dinghy.
453
00:36:14,495 --> 00:36:15,338
Yeah.
454
00:36:16,472 --> 00:36:18,954
summer which was hilarious.
455
00:36:18,974 --> 00:36:30,454
It's so cool and it's just it's kind of an interesting way to do it because then you can
think well you know again you're taking a bit of the pressure out of having to use your
456
00:36:30,454 --> 00:36:39,491
brain to think new stuff all the time and because it's familiar presumably we're less
awkward about doing it again so all win.
457
00:36:39,511 --> 00:36:44,333
if we look at the big brands and the big companies, I always give the example of
Christmas.
458
00:36:44,333 --> 00:36:48,235
Like I get the good housekeeping magazine every year for Christmas.
459
00:36:48,235 --> 00:36:53,328
It's the same every single year and I still buy it and I don't expect it to be different.
460
00:36:53,328 --> 00:36:56,170
I know they're going to tell me who was in Strictly.
461
00:36:56,170 --> 00:36:57,571
They're going to give me a gift guide.
462
00:36:57,571 --> 00:37:01,183
They're going to, you know, tell me how to cook my turkey.
463
00:37:01,183 --> 00:37:02,533
There's going to be Christmas fashion.
464
00:37:02,533 --> 00:37:05,325
Like we don't have to overcomplicate it.
465
00:37:05,325 --> 00:37:07,448
The overall themes of our business.
466
00:37:07,448 --> 00:37:08,599
can stay the same.
467
00:37:08,599 --> 00:37:12,382
then like your example, the details can change.
468
00:37:12,382 --> 00:37:20,218
But if we are spending so much time trying to make Christmas different to other
Christmases, it's exhausting.
469
00:37:20,218 --> 00:37:22,150
Like we just don't need to.
470
00:37:22,150 --> 00:37:26,954
And actually those things are recognisable and familiar for our audience as well.
471
00:37:26,954 --> 00:37:28,665
They are expecting to see that.
472
00:37:28,665 --> 00:37:36,960
And so you can then shift the way that you talk about the turkey, for example, and change
it in that way.
473
00:37:36,960 --> 00:37:45,209
I just I don't think we need to make things so complicated in every area literally every
area of our lives to be honest with you.
474
00:37:45,571 --> 00:37:50,384
You're also doing something else, is really probably unintentional, but really special.
475
00:37:50,384 --> 00:38:01,302
And this is really hooky for your kind of client, which is you're creating when you do
that repeatable thing is you're creating a level of nostalgia and comfort for them.
476
00:38:01,302 --> 00:38:08,467
So your ideal client, whether they have come and done 90 days before, or will do it again
in the future.
477
00:38:08,567 --> 00:38:10,579
I'm sure people do it more than once, et cetera.
478
00:38:10,579 --> 00:38:14,091
You know, it's such a great concept then.
479
00:38:14,593 --> 00:38:18,625
Because it's repeatable, there's that level of comfort that I know what to expect.
480
00:38:18,625 --> 00:38:20,847
I know this is going to happen every 90 days.
481
00:38:20,847 --> 00:38:22,768
I know I've got a chance to take part of it.
482
00:38:22,768 --> 00:38:26,730
But there's also the nostalgia, is, that work for me before it'll work again?
483
00:38:26,730 --> 00:38:29,382
Or I've seen the results that people get.
484
00:38:29,382 --> 00:38:31,393
So it's really clever.
485
00:38:31,393 --> 00:38:32,873
It's really clever.
486
00:38:32,954 --> 00:38:39,738
you know, it's really interesting when you start looking at how people do their businesses
and you break down psychology, why is that working so well?
487
00:38:39,738 --> 00:38:41,376
Why do people get that?
488
00:38:41,376 --> 00:38:43,257
Yeah, it's really interesting.
489
00:38:43,257 --> 00:38:44,878
I love the idea of the nostalgia.
490
00:38:44,878 --> 00:38:49,259
And I think I even notice it in things that people say to me.
491
00:38:49,259 --> 00:38:58,614
So I posted probably maybe like six years ago, a video of me dressed as a pumpkin in my
dog's Halloween costume.
492
00:38:58,614 --> 00:39:05,656
And people still mention that but they also like they've said to me, when are you going to
start your Halloween content?
493
00:39:05,656 --> 00:39:09,272
When are the when are we going to start to see the pot the pumpkins and like
494
00:39:09,272 --> 00:39:10,663
how are the pumpkins in the garden?
495
00:39:10,663 --> 00:39:14,014
And it becomes those things that you are known for as well.
496
00:39:14,014 --> 00:39:24,659
And I think we are, that's why I encourage a lot of business owners to share things that
are outside of their business as well, because it's those connection points with people
497
00:39:24,659 --> 00:39:28,470
that makes people think of us basically.
498
00:39:28,911 --> 00:39:30,951
And it may, you know, it's fun.
499
00:39:30,951 --> 00:39:31,411
Is it not?
500
00:39:31,411 --> 00:39:32,071
It's just fun.
501
00:39:32,071 --> 00:39:33,791
mean, who doesn't love a pumpkin?
502
00:39:33,791 --> 00:39:44,011
And this year, because I am now motivated to do more 10 minute marketing, when we went
around Aldi, oh, and the reason I get the good housekeeping at Christmas is they always
503
00:39:44,011 --> 00:39:49,591
tell you the best 10 mince pies in Aldi, in Marks and Spencer's or wherever.
504
00:39:49,591 --> 00:39:51,691
So I always look forward to that.
505
00:39:51,791 --> 00:39:55,823
But when I was going around Aldi with my son and he was like pointing out the pumpkin, you
know,
506
00:39:55,823 --> 00:40:00,485
like in the middle aisles which is the only reason we go into Aldi I think.
507
00:40:01,145 --> 00:40:03,223
And I usually go, no we don't need to buy that.
508
00:40:03,223 --> 00:40:13,551
I was like no we will buy some and then we've made this like little centrepiece for our
table where we've used some pinecones from our last camping trip and we've got your little
509
00:40:13,551 --> 00:40:24,035
candle actually, I'll talk about that later, we've got your little candle, we've got some
pinecones and we've got some an actual gourd, gourd gold.
510
00:40:24,045 --> 00:40:26,076
My son thinks that joke is hilarious.
511
00:40:26,076 --> 00:40:29,057
That's the only Halloween joke we're having this year.
512
00:40:29,057 --> 00:40:30,938
And so we've created this little focal point.
513
00:40:30,938 --> 00:40:36,880
And I now know it doesn't matter what state my house is in, which is usually a bit of a
shocking state.
514
00:40:36,880 --> 00:40:44,523
If I go and sit in the dining room in front of that table, I've got some Halloween
decoration in the background that doesn't look too bad.
515
00:40:44,523 --> 00:40:47,605
Because usually my flowers are wilting or something.
516
00:40:47,605 --> 00:40:49,975
But this might last longer than a few weeks.
517
00:40:49,975 --> 00:40:54,031
So that was in the back of my head going, I don't usually stage my
518
00:40:54,031 --> 00:41:01,591
but I might just have one thing that I know I can sit in front of or have in the
background and taking some video of it.
519
00:41:01,591 --> 00:41:06,611
Yeah, it's just, it is strange how things have shifted for me since May.
520
00:41:06,611 --> 00:41:13,411
I wouldn't say I am churning out masses of content, but I have done a lot more.
521
00:41:13,411 --> 00:41:22,755
And the really interesting thing, I think I shared this with you is when I look through my
metrics, which I never used to do, the difference in...
522
00:41:22,755 --> 00:41:32,638
like the number of reels, I didn't use to post reels and I've posted reels and I've
actually had followers this year on my Instagram account, which I haven't had for years.
523
00:41:32,638 --> 00:41:38,790
So I think at one point I got, I don't know, I think I got so many followers and I was
like, you know, what's the point?
524
00:41:38,790 --> 00:41:41,520
I'm never going to have thousands and thousands of followers.
525
00:41:41,520 --> 00:41:43,341
So I just kind of gave up.
526
00:41:43,341 --> 00:41:50,927
But then this year, because I've been intentional in what I'm posting, who I'm focusing to
and I've had these messages.
527
00:41:50,927 --> 00:41:55,627
I've had like 150 extra followers, is quite a lot for me.
528
00:41:55,627 --> 00:41:56,547
It's huge.
529
00:41:56,547 --> 00:42:04,507
That's probably a quarter of my current audience on Instagram, which is a place I don't
spend a lot of time actually.
530
00:42:04,567 --> 00:42:06,427
So yeah, it's been really interesting.
531
00:42:06,507 --> 00:42:11,907
LinkedIn was the most surprising for me because I was always a bit like, what shall I
post?
532
00:42:11,907 --> 00:42:16,487
And I've taken so many more selfies than normally would.
533
00:42:17,647 --> 00:42:19,707
I do, it's strange.
534
00:42:19,707 --> 00:42:20,631
It's like...
535
00:42:20,631 --> 00:42:32,797
I think, I wonder if it is because for many, years, LinkedIn was very kind of staid,
professional, a bit stuffy.
536
00:42:32,898 --> 00:42:37,100
And I think secretly people do just want Facebook for business.
537
00:42:37,100 --> 00:42:46,275
So, you know, it's, it's, again, just going back to that curation and socialness, that in
just storytelling, people like that on LinkedIn.
538
00:42:46,275 --> 00:42:50,179
They don't want to be sold to overtly, but they do want to.
539
00:42:50,179 --> 00:42:51,340
to see a little story.
540
00:42:51,340 --> 00:42:58,265
So yeah, I put that picture up that my son took on Sunday and yeah, loads of people
commented on it and said, hi.
541
00:42:58,265 --> 00:43:02,818
And I only put that up because I've been off poorly and thought I've not done any content
for a few weeks.
542
00:43:02,818 --> 00:43:03,668
I'm a bit behind.
543
00:43:03,668 --> 00:43:05,510
I'll just put a selfie up.
544
00:43:05,510 --> 00:43:09,992
And it takes away some of the pressure because you're like, 10 minutes done.
545
00:43:10,133 --> 00:43:11,196
Did you think it?
546
00:43:11,196 --> 00:43:13,727
It's like, well, I'll put something rather than nothing.
547
00:43:13,868 --> 00:43:17,540
you know what, it's not about churning out the content either.
548
00:43:17,540 --> 00:43:19,801
And it's about that curation.
549
00:43:19,801 --> 00:43:28,886
Like, it is about putting things out, looking at them, seeing how they did look at those
metrics and thinking, okay, that felt good for me.
550
00:43:28,886 --> 00:43:31,157
Obviously, my audience seemed to like that as well.
551
00:43:31,157 --> 00:43:33,168
I'm going to do a little bit more of that next time.
552
00:43:33,168 --> 00:43:38,030
So yeah, it's not necessarily about getting out for the sake of it.
553
00:43:38,156 --> 00:43:39,837
Sometimes people do need to do that.
554
00:43:39,837 --> 00:43:42,919
If they are in their own head, I think just whack it out.
555
00:43:42,919 --> 00:43:45,250
I literally we need to stop talking about it now.
556
00:43:45,250 --> 00:43:46,571
You need to just post it.
557
00:43:46,571 --> 00:44:00,959
But yeah, a lot for most business owners is just about making it quicker and knowing that
they can like knowing that they can post in 10 minutes or they can do a very quick post
558
00:44:00,959 --> 00:44:07,702
rather than it becoming this like huge deal then that they need to kind of tackle before
they even get on with it.
559
00:44:08,207 --> 00:44:17,727
think one of the things that I like with this whole 10 minute stuff is if you do put
something out and I've done this I put something out and I'm like oh you know it could
560
00:44:17,727 --> 00:44:26,827
have been better because I've done it once it's so much easier to then just do it and do
it better and the thing is your audience might never have seen it the first time around
561
00:44:26,827 --> 00:44:37,907
anyway so especially over summer I've posted loads of stuff over the summer because I had
lots of spare time because I was at home with my boy over the summer
562
00:44:38,522 --> 00:44:42,723
And well, you know, he wants to do stuff that he doesn't want to do with me anymore.
563
00:44:42,723 --> 00:44:48,423
So I have more time than I thought this summer to do my marketing, which I did.
564
00:44:48,943 --> 00:44:54,282
But I'm happy to, you know, reuse that stuff because I know there are people who literally
took the summer off.
565
00:44:54,282 --> 00:44:55,423
So I'm like, well, they've not heard that.
566
00:44:55,423 --> 00:44:56,143
They've not seen it.
567
00:44:56,143 --> 00:44:56,983
They've not read it.
568
00:44:56,983 --> 00:44:58,583
I'll just post it back out again.
569
00:44:58,583 --> 00:44:59,983
We'll be absolutely fine.
570
00:44:59,983 --> 00:45:02,216
And I'm less worried about that.
571
00:45:02,216 --> 00:45:05,999
that's also why you should do it when you have a small audience as well.
572
00:45:05,999 --> 00:45:15,958
Don't let the small audience be the reason that you aren't posting anything because you've
got like an amazing opportunity now to practice and have a go and like you say, reuse it,
573
00:45:15,958 --> 00:45:17,129
repurpose it.
574
00:45:17,129 --> 00:45:26,498
I always say to people as they're building their email lists, if they send out an email
and you've only got, I don't know, 10 subscribers, then send that email out again next
575
00:45:26,498 --> 00:45:26,990
year.
576
00:45:26,990 --> 00:45:30,643
because I don't like hopefully it will have grown by then and they won't have seen it.
577
00:45:30,643 --> 00:45:34,694
So there's lots of different ways that you can use that content.
578
00:45:35,139 --> 00:45:42,621
think one of the biggest marketing lessons I've learned this year was really unexpected.
579
00:45:42,621 --> 00:45:45,132
And I am somebody who has a small list.
580
00:45:45,132 --> 00:45:56,185
I have a small email list, small following on Instagram, decent-ish following on LinkedIn,
because I've had a big career, so I know a lot of people.
581
00:45:56,945 --> 00:46:04,313
And I'm also in lots of different spaces, so people don't just know me for one thing,
which can be tricky to navigate from a messaging perspective.
582
00:46:04,313 --> 00:46:14,248
But the one thing that has just absolutely blown my socks off this year is how sending
regular and consistent messages to the same people.
583
00:46:14,749 --> 00:46:25,675
My business this year, bearing in mind I put it into dormant for six months and then
reopened it about three months ago, the people who have bought off me are people who have
584
00:46:25,675 --> 00:46:28,156
been on my list for a long time.
585
00:46:28,216 --> 00:46:33,263
And they are people who are not bored of listening to me or seeing my emails clearly.
586
00:46:33,263 --> 00:46:44,703
I went through and anyone who's bought anything off me, like my Psych Insights or done a
coaching session or bought a package, I've been through and checked when they joined my
587
00:46:44,703 --> 00:46:50,063
mailing list and most people joined me two to three years ago.
588
00:46:50,063 --> 00:46:58,703
So it tells me that it takes a long time when you're a psychologist and a coach to build a
relationship with people.
589
00:46:58,783 --> 00:47:03,103
But when you do, they're with you for longer, I think.
590
00:47:03,103 --> 00:47:05,545
and they're consistently opening my emails as well.
591
00:47:05,545 --> 00:47:17,126
So I always thought I need to get hundreds more followers and I've got to increase my
potential leads etc which I still can do and will do but I know it's not the only thing
592
00:47:17,126 --> 00:47:26,025
and and that it really surprised me I think it's been interesting I think obviously I've
got different goals for next year but that was really nice to see.
593
00:47:26,025 --> 00:47:29,002
You probably know that already as a marketer but yeah.
594
00:47:29,002 --> 00:47:40,625
Yeah, I think because the interesting thing is that sometimes well for a lot of them, it's
not the amount of time it's not the fact that it's taken two years or three years.
595
00:47:40,625 --> 00:47:45,726
It's the fact that maybe they needed 30 emails from you.
596
00:47:45,787 --> 00:47:53,779
And if you were sending one email a month, that is going to take three years for them to
buy because they need those 30 emails.
597
00:47:53,779 --> 00:47:57,130
Whereas this launch I've sent a daily email.
598
00:47:57,130 --> 00:47:58,114
So I've
599
00:47:58,114 --> 00:48:02,696
pushed people through those 30 days of emails in one month.
600
00:48:02,696 --> 00:48:11,400
And so if that's what it takes for them to understand what I'm offering and selling, and
daily emails is not for everyone, that's like, that's absolutely fine.
601
00:48:11,400 --> 00:48:19,043
But yeah, sometimes it's just kind of noticing how long people take to understand you to
know what you do to trust you.
602
00:48:19,043 --> 00:48:27,436
And knowing there are ways you can speed up that process, but you might need to produce a
little bit more content and increase that frequency as well.
603
00:48:27,631 --> 00:48:38,551
think the second shocker, and this is such a shocker to you, is that telling people
exactly what they can buy and how they can buy it also worked.
604
00:48:39,931 --> 00:48:41,091
I know.
605
00:48:42,571 --> 00:48:46,251
I would definitely say I fell into the category.
606
00:48:46,251 --> 00:48:49,511
When I first launched my business, I was working mostly with other businesses.
607
00:48:49,511 --> 00:48:50,811
I was B2B.
608
00:48:50,811 --> 00:48:52,531
I was doing consultancy.
609
00:48:52,591 --> 00:48:54,851
My work was mostly...
610
00:48:54,851 --> 00:48:58,292
word of mouth, other police forces, councils, that kind of thing.
611
00:48:58,292 --> 00:49:08,357
uh And so when I was sending out my emails and creating an email list, I didn't really
know why I was talking to these people, what to give them, what to sell them.
612
00:49:08,357 --> 00:49:16,601
And then earlier this year, I've obviously got much clearer on that at your workshop where
I had time to sit and actually think.
613
00:49:16,601 --> 00:49:22,683
I was also sat next to Theresa, so there was absolutely no way I was not going to leave.
614
00:49:23,228 --> 00:49:28,410
without having thought about have I got a sales plan here because she was like osmosis.
615
00:49:29,672 --> 00:49:33,373
She's brilliant, she's such good fun, so down to earth.
616
00:49:34,154 --> 00:49:42,759
But yeah, then just really tightening that up and saying to people, hey, I've got
something and you can buy it and here's how and making that day easy.
617
00:49:42,780 --> 00:49:46,862
And again, it's like really obvious stuff.
618
00:49:47,572 --> 00:49:49,532
It's not, it's not.
619
00:49:51,475 --> 00:50:01,778
I people think that some of this stuff is, and again, I think I've fallen into that trap
of, you know, you've got to work so, so hard and people tell you, it's a slow year,
620
00:50:01,778 --> 00:50:03,208
business is really slow.
621
00:50:03,208 --> 00:50:14,521
And I think these are sometimes very valid things to say, but also excuses because every
business is different and you can't just say as a blanket, everyone's having a bad year.
622
00:50:14,521 --> 00:50:15,922
I don't think everyone's having a bad year.
623
00:50:15,922 --> 00:50:20,703
I think you've got to just kind of keep chipping away at it and keep doing stuff.
624
00:50:21,167 --> 00:50:21,710
Yeah.
625
00:50:21,710 --> 00:50:29,386
it might be that you need to change something, you know, if it's not the same year as you
had the year before, then something needs to be different.
626
00:50:29,386 --> 00:50:31,587
And you need to kind of shift it along.
627
00:50:31,587 --> 00:50:32,988
But yeah, I agree.
628
00:50:32,988 --> 00:50:36,851
And I was talking to someone recently, and they said, how's your year been?
629
00:50:36,851 --> 00:50:40,630
I was like, yeah, it's been a really good year, actually, like, lovely here.
630
00:50:40,630 --> 00:50:48,450
And she was like, it's so refreshing to hear someone say that because she is in like the
physical space, they have a shop and stuff.
631
00:50:48,450 --> 00:50:49,610
And like,
632
00:50:49,742 --> 00:50:52,002
Maybe it has been a tough year for a lot of them.
633
00:50:52,002 --> 00:50:53,122
I can understand that.
634
00:50:53,122 --> 00:50:57,822
And she was like, it's actually really refreshing to know that some people are having a
good year and we can too.
635
00:50:57,822 --> 00:51:01,362
So yeah, it's kind of reframing it and thinking about it that way.
636
00:51:01,642 --> 00:51:13,782
But a lot of this stuff, don't, we think it's obvious once you know it, but then we, I've
always thought that if you have like a corporate, well, just a job basically, before you
637
00:51:13,782 --> 00:51:18,502
become self employed, there is a lot of mindset there around
638
00:51:18,946 --> 00:51:21,626
things are good, if things are good, they have to take a long time.
639
00:51:21,626 --> 00:51:28,591
I have to be in this office from nine to five, whether it takes me half an hour or it
takes me six hours.
640
00:51:28,591 --> 00:51:31,973
So you kind of just learn to structure your work like that.
641
00:51:31,973 --> 00:51:35,435
Whereas when you're self employed, it's allowed to be really quick.
642
00:51:35,435 --> 00:51:36,326
It's allowed to be easy.
643
00:51:36,326 --> 00:51:38,637
You're allowed to as many emails as you like.
644
00:51:38,677 --> 00:51:45,080
It's yeah, it's a different way of thinking and that freedom I think can be quite
frightening.
645
00:51:45,080 --> 00:51:48,062
And so we go back automatically into
646
00:51:48,168 --> 00:51:50,360
format that we learn when we had jobs.
647
00:51:50,360 --> 00:51:59,426
And I know that I do that sometimes I will, I will be almost not anxious, but a bit
jittery that I'm not at my desk for 9am.
648
00:51:59,426 --> 00:52:01,227
I've never been at my desk for 9am.
649
00:52:01,227 --> 00:52:03,399
Like, that's not what I aim for.
650
00:52:03,399 --> 00:52:05,740
But I think I should be there by now.
651
00:52:06,671 --> 00:52:13,006
It's interesting, isn't it, just how these kind of structures dictate our lives.
652
00:52:13,006 --> 00:52:25,605
And it's interesting that all these temporal kind of landmarks that we talk about in terms
of, you you've got your fresh start effects with new weeks, new days, fresh new day, new
653
00:52:25,605 --> 00:52:26,065
start.
654
00:52:26,065 --> 00:52:29,447
I can start again, I can turn over a new leaf, you know.
655
00:52:30,248 --> 00:52:34,543
And then there's the kind of routines that get us going with stuff like...
656
00:52:34,543 --> 00:52:41,546
You know, some people really look forward to like weekly co-working sessions and that's
when they get all their admin done.
657
00:52:41,686 --> 00:52:44,057
And yeah, other people have to be at their desk.
658
00:52:44,057 --> 00:52:48,729
Otherwise they won't get anything done and other people actually probably get more done
when they're not at the desk.
659
00:52:48,729 --> 00:52:55,032
That's probably, I think I have all my good thoughts while I'm cooking actually or in the
garden.
660
00:52:56,492 --> 00:52:58,763
Yeah, totally, totally.
661
00:52:58,763 --> 00:53:00,094
It is really interesting.
662
00:53:00,094 --> 00:53:02,669
think there's so much to be said around.
663
00:53:02,669 --> 00:53:17,465
the psychology of how social we are though and thinking about why we have these kind of
inner kind of scripts that tell us that we shouldn't do stuff when actually if you just
664
00:53:17,465 --> 00:53:28,000
stop thinking judgmentally about your own actions you can just kind of get on with it and
just go yeah well I've done it now so there we go and you know every day is a new day you
665
00:53:28,000 --> 00:53:31,245
can just start again I don't think anyone's ever gonna
666
00:53:31,245 --> 00:53:35,968
go back through your social media and go, on that particular day, I just wouldn't have
posted that.
667
00:53:35,968 --> 00:53:37,339
That was terrible.
668
00:53:37,459 --> 00:53:40,381
don't think anyone's ever done that on my social media.
669
00:53:41,762 --> 00:53:42,710
Exactly.
670
00:53:42,710 --> 00:53:46,930
doing a talk next week and for social media conference, Kumri.
671
00:53:46,930 --> 00:53:52,290
And the first slide of my presentation says you are not that important.
672
00:53:52,290 --> 00:53:56,530
And I sent it to the organizer and she said that was a slap in the face this morning.
673
00:53:56,530 --> 00:54:00,090
But it's a line from a book called Blue Sisters.
674
00:54:00,090 --> 00:54:02,470
And the mum said it to the daughter.
675
00:54:02,470 --> 00:54:08,150
I'm not saying it was nice, but it really made me think that we just are not that
important.
676
00:54:08,150 --> 00:54:10,410
We are not the main character.
677
00:54:10,484 --> 00:54:12,236
in other people's lives.
678
00:54:12,236 --> 00:54:16,289
No one is that worried or upset or concerned about what you're doing.
679
00:54:16,289 --> 00:54:21,022
And if they are, then there's something else that is going on there potentially.
680
00:54:21,323 --> 00:54:23,785
you know, what you're just, it's just not that important.
681
00:54:23,785 --> 00:54:25,596
Like, it just doesn't matter that much.
682
00:54:25,596 --> 00:54:28,649
So do what you need to do, get all that stuff out there.
683
00:54:28,649 --> 00:54:35,094
And just remember that you are not being thought about by other people as much as you
probably think you are.
684
00:54:35,983 --> 00:54:36,703
I love that.
685
00:54:36,703 --> 00:54:39,203
I love that, quote You're not that important.
686
00:54:39,203 --> 00:54:46,043
I think I know the answer to this already, but would you say that you are on balance, a
joyful person?
687
00:54:48,223 --> 00:54:49,103
I think you are.
688
00:54:49,103 --> 00:54:49,723
I think you are.
689
00:54:49,723 --> 00:54:56,283
I think that's what attracted me to kind of coming on your retreat was just this idea of
like, get a bit of joy out of your marketing.
690
00:54:56,283 --> 00:54:57,363
I was like, I'm there.
691
00:54:57,363 --> 00:55:02,983
Because earlier this year, I sat down, I had a shock of a year last year where I nearly
quit my PhD.
692
00:55:02,983 --> 00:55:05,359
I wasn't enjoying the contract I was on.
693
00:55:05,359 --> 00:55:07,719
And I was like, I've got to change things next year.
694
00:55:07,719 --> 00:55:08,999
I've got to do things differently.
695
00:55:08,999 --> 00:55:13,639
So I've had this goal and my annual goal has been joy.
696
00:55:13,639 --> 00:55:20,279
And so that's where the podcast has come through and I've been finding joy in lots of
different, weird and wonderful ways.
697
00:55:20,279 --> 00:55:25,679
And I can now say that I get joy out of filming B1.
698
00:55:25,896 --> 00:55:27,369
Yes!
699
00:55:28,074 --> 00:55:29,685
My work here is done.
700
00:55:29,685 --> 00:55:31,292
Exactly, it's all done.
701
00:55:31,292 --> 00:55:32,264
Hannah.
702
00:55:32,667 --> 00:55:38,672
Yeah, think if you can then if you can find joy from it, then it's going to make it so
much easier.
703
00:55:38,672 --> 00:55:41,094
And if you can't find joy from it, what's the point?
704
00:55:41,419 --> 00:55:42,680
Exactly, exactly.
705
00:55:42,680 --> 00:55:45,763
We have to have fun with our lives and with our work.
706
00:55:45,763 --> 00:55:49,226
Hannah, it's been an absolute pleasure to have you on the podcast.
707
00:55:49,226 --> 00:55:57,219
I think everyone should go and check out your podcast, which is the best marketing podcast
ever.
708
00:55:57,219 --> 00:55:58,353
I got that right?
709
00:55:58,353 --> 00:56:00,075
Yeah.
710
00:56:00,075 --> 00:56:01,736
Which is just brilliant.
711
00:56:04,198 --> 00:56:09,062
You've also got a book called The Best 90 Days Ever and you're...
712
00:56:09,062 --> 00:56:10,191
oh
713
00:56:10,191 --> 00:56:17,383
90 day service is the same thing isn't it and people can join that's open now isn't it so
people can join up.
714
00:56:17,824 --> 00:56:22,779
Yep, you can generally join up until like the end of the first week of October.
715
00:56:23,194 --> 00:56:26,844
But don't tell anyone I said that because it does start on the first.
716
00:56:27,491 --> 00:56:30,035
I'll have to get this out before the first now.
717
00:56:31,119 --> 00:56:34,504
That's going to motivate me, that gives me my time limit.
718
00:56:36,469 --> 00:56:37,670
Thanks Hannah.
719
00:56:37,670 --> 00:56:39,220
you so much, Having me .
720
00:56:41,248 --> 00:56:42,571
that was so cool.
721
00:56:42,571 --> 00:56:44,056
that was nice!