Have you ever made a business decision that felt so fun, so exciting, so good, and then it completely flopped afterwards?
Speaker AI think all of us haven't.
Speaker AToday it's about when to make decisions from your heart and when to take a step back and think about it before you make a decision.
Speaker BI think this is a very important subject and I think if you haven't made your first €10,000 month, or maybe even 15 or €20,000amonth, this episode is going to be wildly important for you.
Speaker BBecause the question is really, when are we navigating our decision making from an emotional place or a rational headspace?
Speaker BNow, there is a saying that I love that is stay in your head, you're dead, stay in your heart, you're smart, which I 100% agree with.
Speaker BBut when it comes to interpreting what that means, I hear a lot of different stories.
Speaker BYou can kind of resemble emotions with a compass and many times people are setting up rules for how they need to feel in order to take action.
Speaker BAnd there are two different rules that are pretty dangerous.
Speaker BThe first one is I am not going to act unless it feels good.
Speaker BVery dangerous.
Speaker BYou're never going to build something you haven't built before that isn't going to feel uncomfortable to begin with.
Speaker BWhatever it is, sales, marketing, coaching, like getting more clients, expanding your program, whatever it is, it's going to feel uncomfortable at certain times, that is okay.
Speaker BPlease just acknowledge that first of all.
Speaker BSo if you have a navigational system that says it needs to feel good for me to do stuff, you're going to have a hard time.
Speaker BAnd then there are.
Speaker BThe other part of it is that I am not going to act if it feels uncomfortable.
Speaker BThat's the other rule.
Speaker BAnd we need to acknowledge that these are different.
Speaker BThe one says that I'm just going to act if it feels good, and the other says I'm not going to act if it feels uncomfortable.
Speaker BThat means that they are going to act as long as it doesn't feel uncomfortable, but the moment it feels uncomfortable, they are going to go into a paralysis mode and they are not going to make any new decisions and more importantly, they're not going to act and move forward.
Speaker BSo we need to look at emotions in a different way and it ties down to values and all sorts of things.
Speaker BBut what I really want to encourage people to do is to take a breath whenever it feels anything and then help yourself to understand what triggered that emotion and build some emotional intelligence.
Speaker BBecause building a business is hard enough.
Speaker BIf you are navigating your business purely on Emotion and you have rules for how you need to feel in order to move forward.
Speaker BYou're going to add a ton of pain on your journey towards success.
Speaker BSo what we can do instead is that we can invite some self recognition and we are going to talk about that, but we take a moment to, to acknowledge what it is that happens to you and what triggers that.
Speaker BSo first of all, one of the biggest problems, especially amongst coaches who are looking to grow their first €10 or €20,000amonth, is that they navigate action, taking too much on what they feel, how they feel and how they don't feel.
Speaker BI also know that you're more strategical.
Speaker BSo how do you acknowledge your own emotional journey and your own kind of decision making process, but also figuring out your strategies, how to make your next steps?
Speaker AWell, it's a great question.
Speaker AI believe it's hard for me, who's a very logical person.
Speaker AI think hard part is trusting that I understand, trusting that I know what to do and trusting that I am making smart decisions.
Speaker BI find that very interesting.
Speaker BBecause how do you know that you can trust that strategy that you come up with?
Speaker AFirst of all, I really can't know until I've done it and see the result of it.
Speaker ASecondly, for me it's about finding people who I trust to give me what to do and understand the principles.
Speaker AWhy would this work?
Speaker AIt's very different today than it was a couple of years back when we started this business.
Speaker AIt definitely changed a lot because I'm way more confident in my decision making.
Speaker AI think for most people it's a balance between only trusting your gut or instinct.
Speaker AI believe you are controlled too much by emotions like fear or limiting beliefs that might get in the way and taking decisions.
Speaker ASo I don't think you can 100% trust your gut feeling, especially if you're creating something you never created before.
Speaker AOn the other hand, I also don't believe you can do like, oh, I'm not going to feel anything.
Speaker AI'm just going to go dead and stone cold and then just go with data.
Speaker ABecause learning the data takes time and you need to navigate what is right in getting me to the place I want to go to.
Speaker ABecause I think it's very easy to get caught up or just follow a stream until I either ask myself what do I want to do.
Speaker ASo I think the hard part is actually when should I follow the stream and when should I not?
Speaker ASo I think the answer to your question, if I look from a helicopter perspective, it's about I use my heart to Decide how do I want to work in my business?
Speaker AWhat is my outcome in my business?
Speaker AWhat do I want to get out of that?
Speaker AThat is a very emotional driven.
Speaker AAnd then in between it's.
Speaker AI go into logical.
Speaker ASo how do I get from A to B?
Speaker AThe best way, the easiest way.
Speaker AAnd then I check in again to the emotions.
Speaker AIs there something here that feels wrong for me or in the macros?
Speaker AWhen I do the job, I will check into my motions when.
Speaker AWhen I need it.
Speaker ASo it's more like turned on off.
Speaker BBut there is, there is more to that that I found very interesting.
Speaker BAnd let me know if it actually is applicable to you personally.
Speaker BBut one of the things that stands out to me, trust.
Speaker BDo I trust this strategy to work without sufficient data?
Speaker BI mean, I'm in our business.
Speaker BI know how we navigate our growth.
Speaker BI know how we make decisions and I know how we are testing stuff out.
Speaker BAnd when we are testing stuff out, it's game mode.
Speaker BIt's not like we're testing it out.
Speaker BLike, let's see if it works.
Speaker BI'm not going to pay attention to it.
Speaker BAnd there is no try.
Speaker BWe do it with all of our force, everything that we can muster.
Speaker BSo we go all in when we're testing something else.
Speaker ABut we have an idea about what result we should expect, what data, what capabilities CPR is, what data we should get.
Speaker AThen we go all in.
Speaker AYeah.
Speaker AAnd then we get the real data.
Speaker BSo my point is this.
Speaker BWhen you are navigating this.
Speaker BBecause you do that very well when you're doing this.
Speaker BThere is an emotional attachment within you to dare to trust something.
Speaker BYou have no idea whether it will work or not.
Speaker BI'll give you an example that is completely different than business.
Speaker BDo you know like to you who's a new listener?
Speaker BWe're about to get married next year.
Speaker BDo you know that I will stay faithful to you throughout our life?
Speaker ADo you know that I cannot 100% know that.
Speaker AOf course it, I mean you can trust it.
Speaker BWhat makes it possible for you to trust that?
Speaker BBecause you can see into the future.
Speaker BYou're.
Speaker BYou're taking a huge risk trusting another human being with that kind of thing.
Speaker BSo how can you do that?
Speaker AWell, I put my trust in that I believe I know you.
Speaker ANot enough to know that you wouldn't.
Speaker AAnd I put my trust in that we will figure it out.
Speaker BYeah.
Speaker ADoing the way.
Speaker BYeah.
Speaker BNow here's the.
Speaker BHere's the thing.
Speaker BComing to a place of.
Speaker BI trust that this outcome will happen the way I want it to.
Speaker BIt Takes an emotional resilience that is enough for you to dare to take that risk.
Speaker BAnd it's the same thing with a business because that allows us to detach from any uncomfortable sensation and just dare to like.
Speaker BI trust that everything will be okay on the other end.
Speaker BBecause when we're speaking to new coaches, especially when we're talking about sales or influencing other people or actively helping people to change, change their mind about something to achieve a new result, I mean, I can easily understand why people are afraid.
Speaker BI don't want to be manipulative.
Speaker BI totally get that.
Speaker BAnd then we put a very negative psychological manipulation where we are foolishly blindsiding someone and actively doing something wrong.
Speaker BNone of us are going to do that.
Speaker BYou know, that influential kind of, I'm going to help you on this road, navigating this big thing for you, getting an outstanding outcome.
Speaker BOf course there are going to be in every client's journey, there are going to be some difficult, like paths or roadblocks to face.
Speaker BSo it takes an emotional resilience to dare to trust into the process.
Speaker BBecause it's not about finding the right way.
Speaker BIt's about finding a way over time.
Speaker BAnd that's what we do when we're testing stuff out.
Speaker BThe best thing about having our job is that we can test it out and give to our clients what we already know works.
Speaker BSo that's a great benefit for us in our business and for our clients.
Speaker AI really like what you said, staying consistent over time.
Speaker AAnd I think that is where it's hurtful for a lot of people because if you're emotionally into whatever you're doing, everything is run by emotions.
Speaker AI think it's impossible to stay consistent because emotions goes up and down.
Speaker AYour emotions are triggered by events that happens.
Speaker AAnd if you are running based 100% on emotions, I see how people are just so tired.
Speaker ABecause when it goes good, everything is good and we're happy.
Speaker AIt goes all the way down.
Speaker AIt's emotionally draining.
Speaker ASo it becomes such an emotional roller coaster.
Speaker AIt's so draining.
Speaker AAnd I understand that.
Speaker AI also see when people are 100% logical and not checking into the emotions, they're also getting bored quickly.
Speaker ABecause then there's something else that grabs the attention.
Speaker AIn order for us to stay consistent, we need to have that huge, why?
Speaker AWhy am I doing this?
Speaker AWe need to have the passion in what I'm doing.
Speaker AWe need to have emotion in.
Speaker AIn the decision of who I work with, how I work, and all of these big decisions.
Speaker ABut then the macros, how Will I do the thing I'm doing?
Speaker AThat is where we cannot have it controlled by emotions.
Speaker AI think you said compass.
Speaker AThe big decisions is emotional decisions on why I do this.
Speaker ANow we go into the small how to's the implementation.
Speaker AThat is where we need to put in some logic so it will actually work.
Speaker ATaking us from A to B.
Speaker AYeah.
Speaker BAnd this is the second time you mentioned that in this episode.
Speaker BAnd I want to emphasize and really acknowled knowledge because it's really the main thing.
Speaker BWe use our emotions creating the picture of what it is I want to achieve and why it is important to me.
Speaker BAnd then we create purpose and meaning towards bigger thing.
Speaker BBut we do not invest our emotions in the small steps in between because we can't afford.
Speaker BLet's just say that you're going to walk from your house to the closest grocery store and you're going to buy some stuff.
Speaker BLet's make it even more ridiculous.
Speaker BIt's you're going to walk to your car in the parking lot outside of your house.
Speaker BIt's a 15 second walk.
Speaker BBut in those 15 seconds you're going to take about 15 to 20 steps.
Speaker BIf you were to second guess every one of those steps towards your car, you're not going to eat for a week.
Speaker BThat's just how painful it's going to be.
Speaker BWhich means that when we're running a business, we need to do it the same way.
Speaker BWe need to navigate it with a bigger perspective.
Speaker BThen what opinions do I have about this step I'm about to take right now?
Speaker BBecause the emotional resilience comes in when we, when we know enough to know why something is working and why something else isn't working.
Speaker BBecause then we can navigate and build our own strategy.
Speaker BNow one of the things that I love with the first process that we help our clients do, which is making their first 5k months consistently.
Speaker BOne thing that I love about it, it's that it's broken out in so many step by steps so that it allows our clients to navigate all the different things that are necessary in marketing, in sales and in delivery.
Speaker BAs a coach and with the knowledge of being able to build something that brings consistent results, they can apply that for whatever business.
Speaker BBecause yes, we're using strategies, but what's more important is that we're helping them taking the right steps.
Speaker BBut what's even more important is that we teach them why these steps are working.
Speaker BAnd the moment someone understands that this is the reason why it's working, they can build their own roadmap to Create that in whatever industry that they like.
Speaker AYeah.
Speaker AAnd then the next layer to that is understanding how to troubleshoot.
Speaker ANot emotionally, but troubleshoot logically.
Speaker ABecause troubleshooting emotionally is a dangerous game.
Speaker ARight.
Speaker BOkay, gotcha.
Speaker BGotcha.
Speaker BI was like, guessing, where are you going with this?
Speaker AYeah, no, but 100%, because imagine you got a better result than you anticipated, but it was literally more luck than strategy.
Speaker AAnd you believe that, oh, my God, I'm so good, I'm gonna do this.
Speaker AAnd you start believing this was the right way to do it, and you realize, well, later on it was not.
Speaker ABut also the opposite.
Speaker AYou did not get the result.
Speaker AYou the right stuff.
Speaker ABecause sometimes, can we do the right stuff, but still not get the result we want?
Speaker AIt can.
Speaker ASo you're doing the right stuff.
Speaker AYou didn't get the result, and now you emotionally get to, well, it's not working.
Speaker AI don't like it.
Speaker AI don't need to do it this way.
Speaker AAnd then you follow some shiny object and start doing something else instead of just holding it and doing it a couple of times more.
Speaker BI love the first thing you said there.
Speaker BAnd I have a good example of what that can look like for a beginning coach.
Speaker BWe have seen a lot of people before, they've come to us that have done this, making a social media post, hey, I have slots open in my calendar.
Speaker BGo to my webpage or go to this link and book a call because I'm available.
Speaker BThe worst thing that can happen from a post like that is that it actually works because then you believe that it's working.
Speaker BBut the reason why it's working is not because it's working on a scalable way.
Speaker BIt's working because of chance.
Speaker BThat is the reason.
Speaker BSo you posted a post and you believe that started to work because you posted a calendar to, like, book a call.
Speaker BThey booked a call, I talked about my stuff, and they bought like, five coaching sessions.
Speaker BAnd I'm super happy.
Speaker BWhat really happens when you do that, when you sell publicly to an audience that are trying to get to know you, is that you're really doing the same thing as if you were standing on a big square in your hometown and you were kind of screaming that you're selling.
Speaker BPeople thinks you're crazy, and what's going to happen is that they're going to distance themselves from you.
Speaker ASo you got one client, but what you didn't see in the data, you saw the data about getting one, is that you have have hundred that now, like, you list.
Speaker AYeah, yeah, right?
Speaker BYeah.
Speaker BAnd you trust Them less.
Speaker BYou're taking care of your own needs of future sales from a perspective where you believe that you're taking care of them.
Speaker BThat's not what they're going to feel like.
Speaker BLike, I can tell you that I love you in different ways.
Speaker BI can tell you looking into your eyes and I can tell you I love you and you can sense that I feel it.
Speaker BThen it will land in you and you'll feel that I have a partner.
Speaker BI can also, while not looking at you doing something else, let's say that I am watching a movie and you come in and try to say, say something to me.
Speaker BI am not taking my eyes off my movie.
Speaker BI say, yeah, yeah, I love you.
Speaker BGo.
Speaker BIt's not going to land and you're not going to feel you have a partner.
Speaker BThat's the same way if you try to sell publicly.
Speaker BWhat you want to do instead is that you want to take care of and understand that your capability of building a business is providing value.
Speaker BThe sales pitch is not the value.
Speaker BThe invitation to buy my program isn't the value.
Speaker BBut here is where so many people are doing it wrong because they get excited about the quick fix.
Speaker BThey get excited about the shortcut they believe they have found.
Speaker BI know that you spoke to a woman today that were super excited about.
Speaker BYeah, I'm going to create passive income.
Speaker BWhat I'm going to sell is access to a coaching platform.
Speaker BSo I don't even need to deliver anything.
Speaker BI just sell the coaching platform.
Speaker BAnd every month when they're using the coaching platform, I get revenue and I get a kickback.
Speaker BAnd you were like, so, okay, cool.
Speaker BSo what is more important?
Speaker BNumber one, either you do this all in and you have fun while doing it without really knowing if it's going to generate any income because you're not in control of that.
Speaker BYou're not in control of retaining the client, making sure that they pay again and again and again, or building a business that allows you to be in full control, where you actually have to muscle up to the responsibility.
Speaker BThis represent a backpack with straps, if you're watching this on YouTube.
Speaker BSo you need to take on the responsibility that it takes to grow through what it takes to build a business.
Speaker AResponsibility.
Speaker BWell, it's a weight.
Speaker AYeah.
Speaker BResponsibility is weight.
Speaker BYeah.
Speaker BSo what we want to do is we want to.
Speaker BWe want to muscle up and we want to make sure that we take a stand for.
Speaker BI'm going to be responsible solely for the outcome of this happening.
Speaker BAnd that's what it takes to start out as a Starting point when it comes to commitment in running a business.
Speaker BAll to all of those who are looking for shortcuts, they're literally looking for a kick of endorphins.
Speaker BYou know, they just want that kick of, like, I'm doing something new, I'm breaking ground.
Speaker BI'm an entrepreneur.
Speaker BLike, it's more important about what it looks like I am than, rather than what I really am.
Speaker BAnd I've done this myself.
Speaker BI think I've shared this in the podcast before.
Speaker BThe first business that I started was kind of that mistake.
Speaker BI was going to make €20,000amonth in six months.
Speaker BAnd in those first six months when I worked, I made €500 in total.
Speaker BAnd I didn't dare to set goals for years.
Speaker BNo, that's what happened to me.
Speaker BSo what I want to help coaches avoid is don't look for a quick fix.
Speaker BDon't think that if I get a web page, people would find my web page and then they'll buy.
Speaker BDon't believe that.
Speaker BLike, if you open a store webpage, people will buy your stuff without you being the reason they bought.
Speaker BBecause, yeah, big names, big brands can do that.
Speaker BIKEA can set up a webpage or any other big brand that you'd like to use.
Speaker BThey can do that because they already have a relationship that where they keep influencing the market.
Speaker BLet's just acknowledge that you don't have a brand that is that big.
Speaker BSo you need to do the groundbreaking work.
Speaker BSo the thing that makes emotions easier, at least from my standpoint, is to make a deeper commitment to what it is that you're going to take a stand for in creating difference for people, because it's so much easier getting over all that's going on inside of you when you're not focusing on you, when you're focusing on a mission.
Speaker ALet me share a short story about that.
Speaker ADaniel, one of our amazing clients, when he started, we gave him a task.
Speaker AWe always said, what is the goal we're going to hit for the first 60 days?
Speaker AAnd it was quite big goal.
Speaker AAnd he did literally more than double that goal.
Speaker AWhat he did is we gave him some tasks, like what to do.
Speaker AAnd I remember he was like, but that's not gonna work.
Speaker AI've never done that.
Speaker AI don't feel good about doing that because I don't believe that those people will like that.
Speaker ASo specifically, we gave him a chat script and we gave him some copy to do and then follow a specific chat script.
Speaker ABut they will not answer.
Speaker AThey will feel like I'm invading Them, they will feel like he had so many emotions about why this will not work and I really don't want to do it.
Speaker ABut he did exactly what you said.
Speaker AHe trusted the process and he needed to lean into that.
Speaker AWe had it figured out, the logical part, and he needed to trust it.
Speaker ASo even though he was not comfortable doing it, he did it.
Speaker AAnd do you remember him coming back after a week when he's been chatting, following the script and he was just like, so happy.
Speaker ASo happy.
Speaker AOh, my God.
Speaker AIt was the.
Speaker AThe best feeling ever.
Speaker AThey loved it.
Speaker AAnd I would never have done that because they literally loved it.
Speaker AI'm never going to do it any other way.
Speaker AI love this because it was so different than what he feared it would be.
Speaker BYeah.
Speaker BThe main point of that, and I'm going to add to that story that you don't know.
Speaker BSo this is going to be exciting for you and you who listens.
Speaker BBut.
Speaker BBut because the thing that he was so excited about was that they.
Speaker BHe really got across with the service that he intended.
Speaker AYeah.
Speaker BSo the intentions.
Speaker BGreat biggest heart.
Speaker BHe wanted the right thing for his people, but he couldn't see how can I place my heart into this as I'm doing it.
Speaker BBut it's impossible.
Speaker BIt's kind of like figuring out traveling from.
Speaker BAgain, back to the car metaphor.
Speaker BTraveling from your house to the grocery store and you not starting the engine until you know that all the traffic lights from your home to your grocery stores are going to be green before you start.
Speaker BWhen we have a situation, we can apply ourselves to that situation.
Speaker BBefore there is a situation, before there is anything, then it's just ghosts.
Speaker BAnd the thing that I would like to add, because now I had a call with him last week and now he said that I really love this thing.
Speaker BTalking about this thing.
Speaker BAnd then I added to his strategy and what I said, this is what I would like you to do next in order to just keep influencing your people.
Speaker BAnd then I added to that strategy with just being closer to more people, touching more people's hearts, connecting with more people.
Speaker BAnd exactly the same objection came up again.
Speaker BBut if I do that, I feel that they are going to feel that I'm trying to sell them stuff and I'm not going to do it right by them.
Speaker BSo now when he does it this time, he is in the same place as before when he tried the first thing that we sent him.
Speaker BAnd this is almost a half year later.
Speaker BAnd it's just adding to.
Speaker BWhen it is unknown to us, when it feels uncomfortable.
Speaker BIt's not a reason to push it away.
Speaker BWhen our emotions kicks in and it becomes like, oh shit, this feels scary.
Speaker BIt's just a sign of fear.
Speaker BAnd the fear process is completely natural.
Speaker BSo take that fear by the hand and just take that step anyway.
Speaker BBecause you can fear going into something, but standing in it, it's so much easier to navigate.
Speaker BHypothetically, you can't solve a problem.
Speaker BWhen you have a problem, you're always going to solve it.
Speaker BAnd if you who listens to this doesn't trust that, look into your life and see how many problems along your life never got solved like they get solved because the moment they're in your face, you take care of them and you are capable when it comes to confidence and when it comes to self esteem and really trusting that I can do this, that's one of the biggest things.
Speaker BAnd in that case, when it comes to you will be able to deal with any problems that comes your way because you won't be able to create a problem that is far beyond your level anyway.
Speaker AOn that note, if you like this episode, make sure you subscribe and follow us on our Instagram to get more free resources and we'll see you next week.
Speaker BAnd please comment and write what you took away from today.
Speaker BBut more importantly, is there any other subjects that you would like us to talk about?
Speaker BLet us know and we'll put it into our schedule and it will come in a new episode every Wednesday morning until we meet again.
Speaker BTake care guys.