Speaker1:
Speaker:We are looking forward our way, we're in Studio C in the 511 Studios.
Speaker1:
Speaker:This is Brett. With me is Carol, as always.
Speaker2:
Speaker:Hi, Brett. How's it going?
Speaker1:
Speaker:Ok. Hey, we didn't love experiments.
Speaker1:
Speaker:If you would, give us a review insight on what you think about the podcast, what you
Speaker1:
Speaker:think about this episode coming up, or past episodes.
Speaker1:
Speaker:The link to Google My business is in the show notes.
Speaker1:
Speaker:So just click on that.
Speaker1:
Speaker:You'll have to sign into your Google account, whether it's Gmail or whatever the case
Speaker1:
Speaker:might be, could be your YouTube account, whatever.
Speaker1:
Speaker:But sign in and give us a review, give us some insight in regards to what you think of
Speaker1:
Speaker:the podcast, what you'd like us to cover with this podcast to anything.
Speaker1:
Speaker:It would be great some some insights and reviews about what we're doing with the podcast.
Speaker1:
Speaker:But we're in part number two of this great episode about diversity.
Speaker1:
Speaker:And now we're going to be diving into a little bit more about the workplace in this one.
Speaker2:
Speaker:Exactly. We've got wonderful guests with us today.
Speaker2:
Speaker:And over the past year, our world has really turned around and we have many more
Speaker2:
Speaker:questions about diversity and inclusion.
Speaker2:
Speaker:And we wanted to make sure that the podcast did a good job of dealing with this.
Speaker2:
Speaker:It's not an easy issue.
Speaker2:
Speaker:So we're actually into the second podcast.
Speaker2:
Speaker:We've had some great discussion.
Speaker2:
Speaker:We're going to continue it today with our wonderful guests, Courtney Carrigan, who is the
Speaker2:
Speaker:CEO and executive trainer of Raising the Bar Performance Group, and Tim Harman, senior
Speaker2:
Speaker:consultant Workforce Innovation Center and my former OSU colleague.
Speaker2:
Speaker:Thank you for joining us again today.
Speaker1:
Speaker:Yeah, exactly. For having us.
Speaker1:
Speaker:We encourage you to go back to part one, obviously, to listen.
Speaker1:
Speaker:But I do want you to to be have the opportunity to talk a little bit about yourselves, a
Speaker1:
Speaker:little bit of a background, because we might have a listeners that just catch part two
Speaker1:
Speaker:about this because of what we're going to talk about today.
Speaker1:
Speaker:So, Courtney, could you give a little background of who you are, where you come from, and
Speaker1:
Speaker:then we'll let Tim jump in?
Speaker3:
Speaker:Sure. Hi, everyone.
Speaker3:
Speaker:I'm Courtney Kerrigan and I am a Ohio child.
Speaker3:
Speaker:I was born in Toledo, Ohio.
Speaker3:
Speaker:I love Toledo because we are a city that is we have grit, we are scrappy.
Speaker3:
Speaker:And and from there, I ended up moving to Cincinnati, where I went to undergraduate and
Speaker3:
Speaker:graduate school at the University of Cincinnati for the Bengals fan out there who say
Speaker3:
Speaker:yes. And then in 2005, I took a job at the YWCA Columbus, where I've now lived in central
Speaker3:
Speaker:Ohio for the last 15 years.
Speaker3:
Speaker:And it's an amazing atmosphere.
Speaker3:
Speaker:And so I am a Midwestern girl, born and raised with Southern charm, and I'm just happy to
Speaker3:
Speaker:be here.
Speaker2:
Speaker:And we're really glad you're in central Ohio now, too.
Speaker2:
Speaker:As a Columbus native, we welcome everybody to central Ohio from the outskirts.
Speaker3:
Speaker:Hey, it's a city of possibilities in central Ohio.
Speaker4:
Speaker:Yeah, I think we all end up here at some point in our our our Ohio lives.
Speaker4:
Speaker:Right. I came from Bucyrus, Ohio.
Speaker4:
Speaker:And, you know, in our community, diversity was whether you planted corner, you planted
Speaker4:
Speaker:beans that season.
Speaker4:
Speaker:So also had the opportunity to live in Toledo, Ohio, while I did my undergraduate work.
Speaker4:
Speaker:And then I came here to central Ohio and have spent my last two decades focused on human
Speaker4:
Speaker:resources, diversity and inclusion and a lot of work in recruiting and talent attraction.
Speaker4:
Speaker:So I'm glad to be here.
Speaker2:
Speaker:Thank you very much, Jacqui.
Speaker1:
Speaker:Well, we looked at the historical issues of diversity and inclusion in our past episode.
Speaker1:
Speaker:Part one. Now we want to dive into.
Speaker1:
Speaker:The workplace, and it seems that we need to assess where we are right now regarding the
Speaker1:
Speaker:workplace and the opportunities created for everyone.
Speaker1:
Speaker:Can we dive a little bit deeper into that, Tim?
Speaker4:
Speaker:Absolutely. And we need to start with understanding.
Speaker4:
Speaker:Workplace has shifted significantly over the last several decades.
Speaker4:
Speaker:And so when we began talking about words like diversity and inclusion, often the context
Speaker4:
Speaker:was around affirmative action or government mandates that might have come through.
Speaker4:
Speaker:That said, well, diversity means we have to have certain numbers and certain targets that
Speaker4:
Speaker:show up in our workplace.
Speaker4:
Speaker:But today, diversity in the workplace means that we're being inclusive of everyone to
Speaker4:
Speaker:show up as they are.
Speaker4:
Speaker:We're not forcing them to fit into a construct or a false pretense that says, well, we
Speaker4:
Speaker:need X, many male and X many female or X many of whatever their race or ethnicity might
Speaker4:
Speaker:be labeled against them.
Speaker4:
Speaker:And so today in our work environment, it's not that, oh, well, you hit 60.
Speaker4:
Speaker:We better start getting that retirement cake ready for you because, you know, you've only
Speaker4:
Speaker:got a few more years, Boomer.
Speaker1:
Speaker:You're out the door.
Speaker4:
Speaker:That's right.
Speaker2:
Speaker:Surprise. We're like bad pennies.
Speaker2:
Speaker:We keep showing
Speaker3:
Speaker:Up.
Speaker4:
Speaker:But and that's you know, it's funny, but it's a beauty like we used to think of our
Speaker4:
Speaker:parents. Well, sure, they needed to retire at 60 or 65.
Speaker4:
Speaker:And now we say, well, my goodness, I'm going to live to be 80, 90, 100 years old.
Speaker4:
Speaker:We've had so many advancements in health care and medical practices and, you know, we
Speaker4:
Speaker:didn't wear seatbelts as a kid and now we all do.
Speaker4:
Speaker:You know, that was the only way I could avoid my mom reaching behind the seat and
Speaker4:
Speaker:smacking me was because I didn't have a seatbelt on.
Speaker4:
Speaker:But they didn't
Speaker2:
Speaker:Even exist
Speaker1:
Speaker:In the back seat.
Speaker4:
Speaker:Yeah, but now we do.
Speaker4:
Speaker:And it's to our betterment and it's to our betterment that we as a as a community, we
Speaker4:
Speaker:figure out how do we keep the experience and knowledge that mature workers have in our
Speaker4:
Speaker:work environment, but also provide them the flexibility and agility that younger
Speaker4:
Speaker:generations have already demanded.
Speaker4:
Speaker:They've said, hey, I want to come and go from work.
Speaker4:
Speaker:I want to work from home, regardless of whether there's a pandemic happening or not.
Speaker4:
Speaker:And we need to find that balance in the workplace so that we have those generations all
Speaker4:
Speaker:with equal access and working together.
Speaker3:
Speaker:I am in love with the current workforce because it is intergenerational.
Speaker3:
Speaker:I think we have between four and five generations at any given moment in a workforce.
Speaker3:
Speaker:So it's pretty cool to be able to go into an environment and to have so much diversity of
Speaker3:
Speaker:thought, if you will. So when I think about what diversity and inclusion looks like in
Speaker3:
Speaker:the workplace, it isn't so much about diversity.
Speaker3:
Speaker:We get that. We know that diversity is a fact.
Speaker3:
Speaker:We are represent layers and levels of diversity, dimensions of diversity.
Speaker3:
Speaker:But now it's how do we make sure that in a 21st century, we all can thrive in this
Speaker3:
Speaker:workplace. And so we have some great resources out there that talks about how do we
Speaker3:
Speaker:create work environments of inclusive leadership and of belonging.
Speaker3:
Speaker:And so that's where my focus, where my work is, where of small boutique firm that focuses
Speaker3:
Speaker:on capacity building.
Speaker3:
Speaker:But we're focusing on capacity building in terms of how do we create work with the
Speaker3:
Speaker:workforce to create cultures and to create a climate where, despite who you are, despite
Speaker3:
Speaker:your background, despite your age, you can come in and you are valuable and you are a
Speaker3:
Speaker:resource and you can thrive in that setting.
Speaker4:
Speaker:Hmm. I think Cortini touches on a great word, their culture.
Speaker4:
Speaker:Right. If we go back 30 or 40 years ago and you walked up to somebody at Nationwide
Speaker4:
Speaker:Insurance and you say, what's your culture?
Speaker4:
Speaker:They would say, well, we sell insurance.
Speaker4:
Speaker:Oh, no, that's not it.
Speaker4:
Speaker:Culture is the fabric of your people.
Speaker4:
Speaker:Culture is what your leadership says.
Speaker4:
Speaker:This is our mission, our vision.
Speaker4:
Speaker:And we're going to resource you around that.
Speaker4:
Speaker:We're going to show up in our internal workspaces, but we're also going to show up in the
Speaker4:
Speaker:community in alignment with what we are as a culture.
Speaker4:
Speaker:And now with the great work of people like Courtney and others, we actually can address
Speaker4:
Speaker:how we can build a culture that's inclusive, that is representative of not just one
Speaker4:
Speaker:leader in the organization, but representative of the entire organization and how they
Speaker4:
Speaker:want to be positioned in the community and get credit for the good work that they are
Speaker4:
Speaker:doing in that community.
Speaker4:
Speaker:And where there's gaps, we can address those gaps with intentional design.
Speaker2:
Speaker:Right. I, I love that notion of and we've been talking about that the insight that our
Speaker2:
Speaker:young people have.
Speaker2:
Speaker:So one of my young cousins is graduating from Toledo this semester, going to work for a
Speaker2:
Speaker:company in Madison, Wisconsin.
Speaker2:
Speaker:And so for me, my first question is, oh, my God, there's so much snow.
Speaker2:
Speaker:Why are you going that far north from him?
Speaker2:
Speaker:It was right up.
Speaker2:
Speaker:Right. And Carol, I love the culture at the company was inclusive.
Speaker2:
Speaker:And and so they are learning.
Speaker2:
Speaker:They're learning. So now let's go back to that idea that we had before.
Speaker2:
Speaker:In the first podcast is 40 years ago.
Speaker2:
Speaker:I thought we were on the right track and we weren't.
Speaker2:
Speaker:How what do you see these young people doing in terms of these future steps?
Speaker2:
Speaker:How can we really need that promise of diversity and inclusion?
Speaker2:
Speaker:What are what should they be expecting?
Speaker3:
Speaker:Yeah. So Peter Drucker is a strategist.
Speaker3:
Speaker:He's a famous strategist.
Speaker3:
Speaker:And he talks about he has a quote that says, Culture eats strategy for breakfast.
Speaker3:
Speaker:This is not a millennial who said this, but he has a very strong point is that we now
Speaker3:
Speaker:have generations to generations that's coming into the workforce.
Speaker3:
Speaker:And like your nephew, they're saying, I want the environment to where I can be happy to
Speaker3:
Speaker:where I want to go to work every day, which is very different from the stereotype of baby
Speaker3:
Speaker:boomers and traditionalists that just went to work and maybe clocked in and out.
Speaker3:
Speaker:I think of the Flintstones when you saw Fred putting that kid in and blacking out.
Speaker3:
Speaker:Right now,
Speaker2:
Speaker:We old folks, we were doing
Speaker3:
Speaker:I mean, we all like that's the stereotype around the older generation.
Speaker2:
Speaker:But the issue then our our our narrow look at the workplace is how much did we make and
Speaker2:
Speaker:how much vacation did we get?
Speaker2:
Speaker:Because I had to sleep.
Speaker3:
Speaker:I just need to make money to take care of my family and I need benefits.
Speaker3:
Speaker:And now you have younger generations coming in and saying, no, I need a place where I can
Speaker3:
Speaker:actually thrive.
Speaker3:
Speaker:I need a place where I actually feel good about coming to work and doing great work.
Speaker3:
Speaker:And so that's making companies have to focus on culture, that's making companies have to
Speaker3:
Speaker:focus on being inclusive environments and being in environments where people belong,
Speaker3:
Speaker:where people can actually show up and be who they are.
Speaker3:
Speaker:It feels it feels odd.
Speaker3:
Speaker:It feels weird. But that is the work of the future for DNI.
Speaker3:
Speaker:That is the work. And in terms of creating those spaces that are inclusive and where
Speaker3:
Speaker:people belong, we actually are then going to be creating these equitable space.
Speaker3:
Speaker:We actually are then going to be creating these equitable spaces that help people that
Speaker3:
Speaker:that that become a space where we're making sure we pay people their value and not making
Speaker3:
Speaker:sure that we pay them differently.
Speaker3:
Speaker:We're made. Ensure that all people have benefits, that all people are able to take off,
Speaker3:
Speaker:that you no longer have to be sick and still have to go to work.
Speaker3:
Speaker:So having the younger generations say, I don't want to work for a place that isn't like
Speaker3:
Speaker:this, or in the case of your nephew, I want to work for a place because it was like this,
Speaker3:
Speaker:that's going to change the way we do work and that's also going to change companies
Speaker3:
Speaker:customer base, because we're going to support companies that are actually taking care of
Speaker3:
Speaker:their people because then we're going to trust them to take care of us.
Speaker4:
Speaker:Courtney makes a great point throughout what she just shared.
Speaker4:
Speaker:And I think we recognize in the workforce there's been a huge shift in the dynamic.
Speaker4:
Speaker:When we go back to the 60s and 70s and 80s, it was an employer driven market.
Speaker4:
Speaker:And you were fortunate to get a job.
Speaker4:
Speaker:You were lucky to be able to stay with the company that was going to keep you for 10 or
Speaker4:
Speaker:20 or 30 years.
Speaker4:
Speaker:You're right. And so we many people, whether it's boomers, traditionalist Gen Xers, grew
Speaker4:
Speaker:up in a culture that said, well, you know, go where the job is.
Speaker4:
Speaker:And even if it doesn't quite fit, you need to conform because you're fortunate to be
Speaker4:
Speaker:employed. And we went through those economic upturns and downturns of the 70s, 80s and
Speaker4:
Speaker:90s, and a lot of people stayed in jobs that they weren't happy with or didn't like, but
Speaker4:
Speaker:they needed the benefits or it was good pay or it was a convenient commute or it was
Speaker4:
Speaker:whatever it needed to be for them at that time because they didn't feel they had a choice
Speaker4:
Speaker:to opt out and opt in to a career or an organization that culturally met what they
Speaker4:
Speaker:wanted. And now as we're into the 2010s and 2020, that dynamic has completely flipped and
Speaker4:
Speaker:it's now an employee driven market.
Speaker4:
Speaker:And so employees, whether they are 20 years old or they are 66 years old, can have choices
Speaker4:
Speaker:of where they want to work and they have opportunities that weren't there.
Speaker4:
Speaker:And the access to wealth faster is much greater.
Speaker4:
Speaker:My first job, I made two dollars and fifteen cents an hour.
Speaker4:
Speaker:Yes. And there was nothing illegal about that.
Speaker4:
Speaker:That was what I got paid and I was OK with it.
Speaker4:
Speaker:And I worked hard and I showed up just like I was supposed to and I enjoyed that aspect.
Speaker4:
Speaker:But today you can't get me to walk across the street for two dollars and fifteen cents,
Speaker4:
Speaker:let alone do, you know, an eight hour shift.
Speaker4:
Speaker:And so that that change in the dynamic of the workforce is a big one and 20 and 30 and
Speaker4:
Speaker:even some 40 year olds understand, well, I can pick where I want to work.
Speaker4:
Speaker:I can pick Madison, Wisconsin, because I like the community.
Speaker4:
Speaker:And even if I don't like the job I took there, I'll get a different one in whatever
Speaker4:
Speaker:community I want to be a part of.
Speaker4:
Speaker:A lot of people today are picking their job because their friends work there, because
Speaker4:
Speaker:they like the culture, because it is a shorter commute
Speaker2:
Speaker:And two with work at home, they could live anywhere and work anywhere.
Speaker2:
Speaker:Yes. So, you know, when this really that that notion of the changes in the workforce, it
Speaker2:
Speaker:really is the same as your discussion earlier about changes in technology and how it took
Speaker2:
Speaker:decades to go from horse drawn carriages to cars and technology moved ahead.
Speaker2:
Speaker:Really, the workplace didn't change that much except when technology was changing.
Speaker2:
Speaker:So the change of of the Ford and the
Speaker4:
Speaker:Assembly
Speaker2:
Speaker:Line, the assembly line, the assembly
Speaker4:
Speaker:Line, mass production.
Speaker2:
Speaker:Exactly. And then larger pieces of equipment in factories and those kinds of things.
Speaker2:
Speaker:That's what was changing.
Speaker2:
Speaker:And now our workforce is much more, much less driven by large machinery and much more by
Speaker2:
Speaker:small technology, not smaller in size, but smaller in an space that it uses.
Speaker4:
Speaker:Absolutely. And the very notion you touch on.
Speaker4:
Speaker:There's a wonderful author, Heather McGowan, who wrote a book, Future of Work.
Speaker4:
Speaker:She has many other publications out there and write, what Heather talks about is the
Speaker4:
Speaker:dynamic acceleration over the last 15 years in the work environment and how that
Speaker4:
Speaker:technology has impacted what we value.
Speaker4:
Speaker:We no longer valued the stored knowledge of a Ph.D.
Speaker4:
Speaker:who can sit in the room and has read, you know, volumes of books.
Speaker4:
Speaker:We valued the mechanic who can fix the noise in our car immediately in real time, and
Speaker4:
Speaker:then be able to learn how to fix whatever I need fixed next week.
Speaker4:
Speaker:That changed. And it's so we now value information in a very different way.
Speaker4:
Speaker:It's not stored knowledge.
Speaker4:
Speaker:It's applicable now.
Speaker4:
Speaker:And we're OK with that.
Speaker4:
Speaker:It's a change, but we're OK with that, right?
Speaker4:
Speaker:When you think today as you listen to this, well, what are we going to have for our next
Speaker4:
Speaker:meal? Was it going to be lunch or dinner?
Speaker4:
Speaker:If I want to make this amazing chicken cacciatore?
Speaker4:
Speaker:I don't go to my grandmother's Betty Crocker cookbook that's under the shelf.
Speaker4:
Speaker:I actually just get my phone out and I type in and I get 30 different options and one of
Speaker4:
Speaker:them takes five minutes to make and one takes 50 minutes.
Speaker4:
Speaker:And I opt for the five minute option because I'm just not patient enough to invest 50
Speaker4:
Speaker:minutes. And candidly, it's good enough.
Speaker4:
Speaker:It might not be the best chicken cacciatore like my grandmother made, but it's good
Speaker4:
Speaker:enough and we're happy and we move forward with that knowledge, right?
Speaker1:
Speaker:Yeah. You know, we're talking about these changes in the workplace.
Speaker1:
Speaker:And you mentioned that it's it truly is employee driven versus employer driven.
Speaker1:
Speaker:And those opportunities for employees are now we're seeing that employers are recognizing
Speaker1:
Speaker:that if they don't offer the right work environment, depending on the category of of
Speaker1:
Speaker:person, what they're doing in such, you know, the the independent contractors, the I
Speaker1:
Speaker:mean, it's just exploding and it kind of goes back to that, you know, Internet access
Speaker1:
Speaker:that you can do this, you can start your own business like, OK, if you don't offer the
Speaker1:
Speaker:right situation, you're going to lose that person.
Speaker1:
Speaker:They're going to go off and do their own thing.
Speaker1:
Speaker:I mean, I'm a prime example.
Speaker1:
Speaker:At 50, I decide I'm leaving an industry radio that I've been in all my life and go out
Speaker1:
Speaker:and do
Speaker4:
Speaker:Into an industry that didn't exist when you began their career.
Speaker4:
Speaker:It's the evolution, right?
Speaker4:
Speaker:You're really in the communications industry and you've evolved as we've learned how to
Speaker4:
Speaker:communicate differently.
Speaker4:
Speaker:Right. And that's the reality of today's employee.
Speaker4:
Speaker:Right. Is it the job you take when you start?
Speaker4:
Speaker:Likely? I would even bet 100 percent isn't going to be the job you have at the end, even
Speaker4:
Speaker:if you're a doctor or an attorney, because you're going to be doing that job with a
Speaker4:
Speaker:different interface of technology and how you touch your customer or or whoever you're
Speaker4:
Speaker:working with is going to evolve.
Speaker4:
Speaker:And those who are going to prosper are going to be those who evolve with that so that
Speaker4:
Speaker:they can be relevant to their audience.
Speaker2:
Speaker:That's that's key point.
Speaker2:
Speaker:Right.
Speaker1:
Speaker:So, I mean, I guess it comes to this question, what do job seekers need to do to find
Speaker1:
Speaker:success then? I mean, it's an ever moving target.
Speaker1:
Speaker:It's evolving fast.
Speaker1:
Speaker:What do you think? What are some guidelines?
Speaker1:
Speaker:I guess some suggestions?
Speaker4:
Speaker:Well, as I said, you know, some of your audience may say, well, you just said it's an
Speaker4:
Speaker:employee driven market, but I can't find the job I want or nobody's calling me back.
Speaker4:
Speaker:True. And we have to be conscious of that.
Speaker4:
Speaker:We do have to recognize there's still systems with the technology evolving.
Speaker4:
Speaker:We now you can't get your resume looked at by an actual person.
Speaker4:
Speaker:You upload it and then it gets screened in, are screened out based on some automated, you
Speaker4:
Speaker:know, bot that says, well, you have enough keywords in it, so it's not a match.
Speaker4:
Speaker:And so I think it's important for job seekers to own a couple of steps in this.
Speaker4:
Speaker:And one of the first steps is making sure that they have expectations that are realistic.
Speaker4:
Speaker:What is it that I've, you know, garnered through my career, whether it's expertise or a
Speaker4:
Speaker:wide variety of experiences and say, well, how can I apply that in today's market?
Speaker4:
Speaker:You know, is it best for me because I'm now collecting Medicare or a different insurance
Speaker4:
Speaker:setup? Is it best for me to present myself as a part time employee or a contractor?
Speaker4:
Speaker:Because, again, there are more of those options and pathways available?
Speaker4:
Speaker:Or do I need the security, if you will, of a full time position with full time benefits?
Speaker4:
Speaker:And what's best for my current family situation?
Speaker4:
Speaker:We spoke about that in our previous episode about when we go to vote, we vote about our
Speaker4:
Speaker:current situation.
Speaker4:
Speaker:And I think that's what we need to do.
Speaker4:
Speaker:We don't need to have that aspirational piece when we're looking at a job.
Speaker4:
Speaker:We certainly aren't looking at where am I going to be in thirty years?
Speaker4:
Speaker:It's where am I going to be at the end of this year?
Speaker4:
Speaker:And it may be thirty days, not thirty years.
Speaker4:
Speaker:And so we need to have those expectations, the realistic of what our skill set is, how it
Speaker4:
Speaker:matches up into what's available.
Speaker4:
Speaker:We also need to look at what our salary expectations are.
Speaker4:
Speaker:Right. I mentioned a few minutes ago I made very little in my first job, but it's not my
Speaker4:
Speaker:current or next employer's responsibility to pay me for my years of experience, because
Speaker4:
Speaker:the truth is, I might be able to go get a twenty something to be able to do that job, not
Speaker4:
Speaker:with the same maturity you would not with the same expertise you would, but certainly for
Speaker4:
Speaker:a lot less money.
Speaker2:
Speaker:Right. You know that we saw that in the recession in the early 2000s where that in
Speaker2:
Speaker:Columbus, it was the middle management group that was hit and a lot of clients came in to
Speaker2:
Speaker:see me and said, I made thirty dollars an hour.
Speaker2:
Speaker:I'm not working for less than thirty dollars.
Speaker2:
Speaker:And our you know, this is what I need and the notion of what the job was worth just it
Speaker2:
Speaker:just didn't hit them because they were so used to that going on the being on a on a
Speaker2:
Speaker:salary level that had steps up and they just kept moving those steps up and they didn't
Speaker2:
Speaker:see they saw it as starting over.
Speaker2:
Speaker:And that was a negative for them.
Speaker2:
Speaker:And we really had to re-educate older adults to say, no, this is what the job pays for
Speaker2:
Speaker:that employer. That's what their budget holds.
Speaker2:
Speaker:Yeah, it's not a reflection of you.
Speaker4:
Speaker:Absolutely. It's a very fluid market.
Speaker4:
Speaker:Right. I mean, we've seen in, you know, early 2000 we would join these great big Fortune
Speaker4:
Speaker:500 companies and they would completely go away within 10 years.
Speaker4:
Speaker:Mm hmm. And so that notion of loyalty and forever ness, it's gone.
Speaker4:
Speaker:And that doesn't feel good.
Speaker4:
Speaker:But it's OK.
Speaker4:
Speaker:It's OK for you to say I'm only going to use this employer for a year or for the discount
Speaker4:
Speaker:that I get at the home goods store because I want to redo my garden area.
Speaker4:
Speaker:That's OK to use your skill set to help yourself get paid and then use those other
Speaker4:
Speaker:benefits of the environment to help you.
Speaker4:
Speaker:Because the employee or excuse me, the employer is saying, well, I'm only going to use
Speaker4:
Speaker:this person until it doesn't benefit me any further because we're going to continue to
Speaker4:
Speaker:change what we're producing.
Speaker4:
Speaker:And I think that's an important part.
Speaker4:
Speaker:We look at how the pandemic of 2020.
Speaker4:
Speaker:Right grocery stores moved from being high touch customer service to being a warehouse
Speaker4:
Speaker:that somebody else went in.
Speaker4:
Speaker:Yeah, somebody else would go in.
Speaker4:
Speaker:And based on what you had ordered off line, fill your car, bring it out to your car and
Speaker4:
Speaker:loaded into your car.
Speaker4:
Speaker:So it really became a distribution center, not an area where we walked through and we
Speaker4:
Speaker:talked to the butcher personally or we talked to somebody along the way.
Speaker4:
Speaker:And that evolution of what we thought the grocery store was just a few months prior to
Speaker4:
Speaker:that, to what it is today, it's that convenience of it is going to sustain.
Speaker4:
Speaker:Yet we still need to make sure we recognize truly these small businesses that are your
Speaker4:
Speaker:local delicatessen, that are your local butcher, that need support and the value that
Speaker4:
Speaker:direct touch.
Speaker2:
Speaker:Tim, I wanted to step back for just a second.
Speaker2:
Speaker:When we're looking at what job seekers need to do in terms of making sure that they are
Speaker2:
Speaker:going to be successful in the workplace, regardless of who that job seeker is.
Speaker2:
Speaker:Let's talk about those transferable skills.
Speaker2:
Speaker:You know, how do you go back and translate your experiences, your knowledge and and your
Speaker2:
Speaker:own internal culture to make you a good job seeker?
Speaker4:
Speaker:Yeah, well, right.
Speaker4:
Speaker:It starts with taking a good self inventory and understanding that the resume that you've
Speaker4:
Speaker:kept prepared for many years and just kind of updated and changed the date, you may need
Speaker4:
Speaker:to take a whole nother rewrite on it.
Speaker4:
Speaker:And what degree bring your daughter, your grandson into the conversation so that you get
Speaker4:
Speaker:relevant language of how it's used in business work or business style today, because
Speaker4:
Speaker:sometimes we might only give ourselves credit for doing administrative work when the
Speaker4:
Speaker:reality is we were coordinating the entire executive team.
Speaker4:
Speaker:Right. And we were doing so much more than what that label that, you know, came across on
Speaker4:
Speaker:our right, our our resume said.
Speaker4:
Speaker:So I think there's a lot of opportunity for individuals to take a look at how they're
Speaker4:
Speaker:giving themselves credit for the work that they've accomplished and put it in current and
Speaker4:
Speaker:relevant language.
Speaker4:
Speaker:And then it's also, you know, we use this term a lot networking, but it's reaching out to
Speaker4:
Speaker:your network or establishing a larger network so that you understand what's available and
Speaker4:
Speaker:how that personal referral works.
Speaker4:
Speaker:And it's, you know, agencies like where you came from, Carol, in, you know, those
Speaker4:
Speaker:agencies have a ton of resources that allow you to show up to the employer in a preferred
Speaker4:
Speaker:manner. And this is real in our virtual environment or it's in, you know, still the
Speaker4:
Speaker:physical let's get together and network introvert.
Speaker3:
Speaker:So I'm going to speak practically as someone who could never go outside and be totally
Speaker3:
Speaker:happy with that life, which has been totally happy with covid.
Speaker3:
Speaker:So let's speak practically for the people who are a little shy about the current
Speaker3:
Speaker:workforce because it is so different than what you were used to or because you had a bad
Speaker3:
Speaker:experience in your last one, there are some really practical resources are steps out
Speaker3:
Speaker:there you can take. So if you're looking at.
Speaker3:
Speaker:Updating your resume and getting kind of acclimated to some of the new language, go to
Speaker3:
Speaker:LinkedIn. A lot of people don't like LinkedIn, but I find that introverts like me, we do
Speaker3:
Speaker:like LinkedIn because it is a hub of resources.
Speaker3:
Speaker:And you can connect to companies that way and companies will see your profile and see you
Speaker3:
Speaker:and then they will connect to you.
Speaker3:
Speaker:I showed I show up in 120 searches a week and I don't do anything right.
Speaker3:
Speaker:So LinkedIn is a really good place to go and explore and get lost.
Speaker3:
Speaker:Not only is it a place to go and explore, but it in terms of jobs, but it gives you
Speaker3:
Speaker:updated articles.
Speaker3:
Speaker:There's this wonderful woman and her I think her name is Carol Pinchot and she does a
Speaker3:
Speaker:workplace blog every week.
Speaker3:
Speaker:That is a place that we should be going.
Speaker3:
Speaker:That is a place that we should be listening to.
Speaker3:
Speaker:Also YouTube.
Speaker3:
Speaker:I know people don't want to hear it, but YouTube is a phenomenal place to go because you
Speaker3:
Speaker:can hear seven minute videos of people talking.
Speaker3:
Speaker:And not only are you getting some of that new lingo, some of that new language, but
Speaker3:
Speaker:you're also learning something.
Speaker3:
Speaker:So we're switching to automated.
Speaker3:
Speaker:We're going to quick books.
Speaker3:
Speaker:My mom got on quick books and started telling me about quick books, and she said, I just
Speaker3:
Speaker:watched some YouTube videos.
Speaker3:
Speaker:And this is a 60 year old, very vibrant woman who could have another career, I hope, as
Speaker3:
Speaker:my bookkeeper. But she is like, I know cookbook's.
Speaker3:
Speaker:Oh, you do what that helped me to set up because I trained us.
Speaker3:
Speaker:But it's amazing that
Speaker2:
Speaker:She and I taught myself
Speaker3:
Speaker:And that's what she's doing.
Speaker3:
Speaker:She watched three videos.
Speaker3:
Speaker:Right. You do that. But guess what she said.
Speaker3:
Speaker:I don't want to not I don't want to not know it if we're meeting for somebody to train
Speaker3:
Speaker:us. So in her mind, she wanted to kind of know it first.
Speaker3:
Speaker:Right. And then.
Speaker3:
Speaker:Right.
Speaker2:
Speaker:So then you can ask the right questions so she could
Speaker3:
Speaker:Ask the right questions, I guess.
Speaker3:
Speaker:Who helped her do that? YouTube.
Speaker3:
Speaker:Yeah. There's also Simon Sinek.
Speaker3:
Speaker:He wrote the book. Why?
Speaker3:
Speaker:But if you go to Simon Cynics website, the beauty of him is that every week he puts out
Speaker3:
Speaker:these webinars, these classes, if you will.
Speaker3:
Speaker:And they're just talking about everything, but it's always geared toward the workplace,
Speaker3:
Speaker:the right kind of culture, making sure you show up as who you are and be confident in
Speaker3:
Speaker:that and just listening to some of that if it helps anybody.
Speaker3:
Speaker:All right. So those are some really practical resources to just go explore without
Speaker3:
Speaker:without being under the microscope of anybody looking at you saying, OK, Boomer, you're
Speaker3:
Speaker:not hip to that. No.
Speaker3:
Speaker:Yeah. You can get lost in some stuff.
Speaker2:
Speaker:And for our listeners, we're going to put all of this into our resources page for the on
Speaker2:
Speaker:the show notes for for this podcast.
Speaker2:
Speaker:But I do have to give kind of a shout out to the central Ohio non-profits.
Speaker2:
Speaker:Yes, we have phenomenal resources in central Ohio.
Speaker2:
Speaker:And if you're listening from outside of central Ohio, I'm sorry, but chances are pretty
Speaker2:
Speaker:good you're going to find some resources in your community to they really are a lot of
Speaker2:
Speaker:organizations and it's their expertise that's going to make you a better job candidate.
Speaker2:
Speaker:So we'll add those to our resource sheet and and don't hesitate to contact them.
Speaker2:
Speaker:And for the most part, it's their free services.
Speaker2:
Speaker:So you're really not going to lose in this process.
Speaker4:
Speaker:So, absolutely.
Speaker4:
Speaker:I mean, the one thing that Columbus does really well is that they are intentional in
Speaker4:
Speaker:creating those free environments and working collectively.
Speaker4:
Speaker:Right. So whether it's goodwill, United Way Jewish Family Services, a center for refugee
Speaker4:
Speaker:and immigrant services, they they create those wraparound services so that our community
Speaker4:
Speaker:can be better supported.
Speaker4:
Speaker:We still have opportunity to really and I don't like this word, but scale those services
Speaker4:
Speaker:to meet the demand. So we have it, but we still need to work on making it accessible.
Speaker2:
Speaker:Yeah, you both talked and I talk a lot about Otterbein.
Speaker2:
Speaker:You both talk about your alma maters.
Speaker2:
Speaker:For those of you who are job seeking out there and have especially if you're having some
Speaker2:
Speaker:difficulty, check back if you had the opportunity to go to to college, check back with
Speaker2:
Speaker:your career services offices, because many of them are helping alumni, especially in the
Speaker2:
Speaker:environment that we're going through now with the workplace with a pandemic.
Speaker2:
Speaker:Yeah, yeah.
Speaker4:
Speaker:That's it. Year two year and four year colleges.
Speaker4:
Speaker:And also, if you took a vocational school class at one of your career tecs in the
Speaker4:
Speaker:community, they have great career service resources as well.
Speaker4:
Speaker:And candidly, employers are knocking on their doors saying we need more welders, we need
Speaker4:
Speaker:more pipefitters, we need more electricians, we need more Astana's.
Speaker4:
Speaker:And so they have that network into the job market.
Speaker2:
Speaker:Exactly. Exactly.
Speaker2:
Speaker:And that and that's so that goes back to that notion of networking is that and I'm going
Speaker2:
Speaker:to be walking right into our next question that Bret's going to ask you for for me when
Speaker2:
Speaker:I'm talking about networking, it really is part of a learning experience.
Speaker2:
Speaker:You know, networking is not just tapping everybody.
Speaker2:
Speaker:You know, it's getting information for everybody that you talk to.
Speaker2:
Speaker:And so that's part of this, getting yourself prepared to be a good jobs.
Speaker1:
Speaker:And, you know, and we touched upon the lifelong learning piece of this and just talked
Speaker1:
Speaker:about, you know, going back to school or education and said, but, you know, and but we
Speaker1:
Speaker:did talk a little bit about there's free stuff online, too.
Speaker1:
Speaker:There are lots of opportunities.
Speaker1:
Speaker:Let's kind of encapsulate a little bit about here are some things keep in mind, that are
Speaker1:
Speaker:out there to do.
Speaker4:
Speaker:Yeah, absolutely. I mean, I introduced a new term to you, Mark, right.
Speaker4:
Speaker:MOOC a massive online open course.
Speaker4:
Speaker:Well, these are verified certified courses that come from the likes of Stanford, Ohio
Speaker4:
Speaker:State or another, you know, entity that you can go online and register for and take as
Speaker4:
Speaker:many or as few as you like.
Speaker4:
Speaker:Some have cost, some don't.
Speaker4:
Speaker:If you want to get the formal degree or certification that comes along with it, there's
Speaker4:
Speaker:often a cost. But in many cases you can sit in and audit that course virtually from
Speaker4:
Speaker:wherever you are.
Speaker4:
Speaker:Right. So that approach of, you know, the beauty of technology is now information is so
Speaker4:
Speaker:readily available that we have access to it.
Speaker4:
Speaker:We don't have to show up on the physical campus to become a learner.
Speaker4:
Speaker:Right now, the challenges for some of us, we learn better when we do show up on the
Speaker4:
Speaker:campus or in the building and sit with the teacher so that we can directly interact with
Speaker4:
Speaker:that instructor. And those opportunities exist as well, especially for our more mature
Speaker4:
Speaker:workers. There are lots of boot camps.
Speaker4:
Speaker:There are lots of free conferences that you can attend and participate in and you can
Speaker4:
Speaker:even look at your formal education institutes.
Speaker4:
Speaker:We have over 40 colleges and universities in the Columbus market that you can sit in and
Speaker4:
Speaker:ordered a course for free.
Speaker4:
Speaker:Mm hmm.
Speaker2:
Speaker:Right. Yes.
Speaker2:
Speaker:Program. He is phenomenal at Ohio State as those programs exist at Columbus State,
Speaker2:
Speaker:Otterbein and I think capital also
Speaker3:
Speaker:And one of the things that I think we now have learned as a society because of it is that
Speaker3:
Speaker:Zoome, it's great to go sit in person, but you can attend a virtual classroom anywhere in
Speaker3:
Speaker:the world through Zoome, through WebEx, through all of this, all of these now online
Speaker3:
Speaker:platforms. And it's unbelievable.
Speaker3:
Speaker:Like the Library of Congress, the Smithsonian, they have free webinars, right, that you
Speaker3:
Speaker:don't have to pay for, that you don't have to.
Speaker3:
Speaker:All you do is go sign up and you get the link so you can have education from anywhere in
Speaker3:
Speaker:our country but anywhere in the world now.
Speaker3:
Speaker:So I think I take advantage of that.
Speaker3:
Speaker:I don't think there's an age on taking advantage of the fact that we are getting really,
Speaker3:
Speaker:really, really great information out there today.
Speaker3:
Speaker:Right, from researchers, from people who just want to do it because they're also enjoying
Speaker3:
Speaker:it. We should be taking full advantage of that.
Speaker3:
Speaker:Another thing that I would say start to look into is that I know we know from research
Speaker3:
Speaker:that black women are leaving the workforce to start their own businesses.
Speaker3:
Speaker:I'm one of those that fall in that statistic.
Speaker3:
Speaker:There are so many opportunities now to make money based off of what you just like and
Speaker3:
Speaker:what you just what your passion is.
Speaker3:
Speaker:So don't think as much as we know, the diversity of age in the workforce is actually
Speaker3:
Speaker:given us a strategic and innovative strategic win.
Speaker3:
Speaker:If you if you choose not to go back to the workplace, you can still that whole side
Speaker3:
Speaker:hustle that side gig, whatever language they're calling it, is now money making
Speaker3:
Speaker:opportunities for everybody, despite what generation you fall in.
Speaker3:
Speaker:So start checking it out.
Speaker3:
Speaker:I know groups of people who use EXI, I know groups of people who sit on Amazon.
Speaker3:
Speaker:I know groups of people who are just fine in a way making money by what they just wake up
Speaker3:
Speaker:and enjoy doing.
Speaker1:
Speaker:And what's funny is, and the opportunity is there is that they are groups, support groups
Speaker1:
Speaker:to help people to get there.
Speaker1:
Speaker:So you're not going it alone because it can be daunting.
Speaker1:
Speaker:And I do want to do this.
Speaker1:
Speaker:I want to follow my passion.
Speaker1:
Speaker:I'm going to sell make this this product.
Speaker1:
Speaker:But how do I do this?
Speaker1:
Speaker:How do I actually make a living doing it over time?
Speaker1:
Speaker:And there are so many free groups out there, support groups, mentors that will love to
Speaker1:
Speaker:help you get there because they they have that opportunity given to them.
Speaker1:
Speaker:Somebody help them. And now it's their give back.
Speaker1:
Speaker:Right now it's there.
Speaker3:
Speaker:And when I left my you know, when I first left my job, as we talked about an earlier
Speaker3:
Speaker:session, I was looking for a job.
Speaker3:
Speaker:Even though I was helping my mom, I was a caregiver.
Speaker3:
Speaker:I still needed employment because I had a mortgage and I didn't want my dying dad or my
Speaker3:
Speaker:mom to feel like they had to take care of me.
Speaker3:
Speaker:Right, without his education.
Speaker3:
Speaker:So going on interviews, it became I think Tim spoke to her earlier.
Speaker3:
Speaker:It's coded language in interviews.
Speaker3:
Speaker:And we know that we see it in our in our more mature populations.
Speaker3:
Speaker:There is some ageism.
Speaker3:
Speaker:We know that happening out there.
Speaker3:
Speaker:There's coded language that I dealt with where you're overqualified or you're
Speaker3:
Speaker:underqualified or is all this.
Speaker3:
Speaker:But we have the skill set.
Speaker3:
Speaker:And so that becomes very frustrating when, you know, you are talented, when you know you
Speaker3:
Speaker:are vibrant, when you know that you are full of life.
Speaker3:
Speaker:So when Bret talks about those communities, it is so important to find those communities.
Speaker3:
Speaker:And then you realize I can do this on my own.
Speaker3:
Speaker:And before you know it, you're making more money than you would made in that salary job,
Speaker3:
Speaker:which I think is what when you read about it, you will see people.
Speaker3:
Speaker:There are stories and research of people who are now making money, doing what they love
Speaker3:
Speaker:and probably making more money doing what they love.
Speaker3:
Speaker:So it is just I don't want to just be the optimist here, but I want I do want people to
Speaker3:
Speaker:hear that we are in a space, an environment, a climate, a culture where we can do
Speaker3:
Speaker:whatever we want.
Speaker3:
Speaker:And I don't know if we've ever seen that before.
Speaker4:
Speaker:And I very true. I think Kourtney brings up some great points and as well as Brett, that
Speaker4:
Speaker:the barriers to access to do your own thing.
Speaker4:
Speaker:Right. Instead of it being a side hustle where you had to work a 40 plus hour a week job,
Speaker4:
Speaker:be the care provider in the home, and then try to find time to do the other patients that
Speaker4:
Speaker:you have. We've evolved as a society where we now have access to do that.
Speaker4:
Speaker:You know, the notion of getting something copyrighted or proprietary was, you know, oh, I
Speaker4:
Speaker:got to get a lawyer, I got to do all of this.
Speaker4:
Speaker:Now, we can do this with a few forms and clicks online.
Speaker4:
Speaker:And we own our own name.
Speaker4:
Speaker:We own our own rights to our own right product that we're creating our website.
Speaker2:
Speaker:We can do all thing.
Speaker4:
Speaker:Yeah. And with that, that allows a lot of people who have talent that otherwise would have
Speaker4:
Speaker:been overlooked to come into.
Speaker4:
Speaker:The marketplace and we have the distribution where we can go direct to the customer,
Speaker4:
Speaker:right? We used to have to go through.
Speaker4:
Speaker:Well, I can't sell this product or this service unless I'm affiliated with something
Speaker4:
Speaker:else. Now, I can deliver this directly to you in a plethora of options online.
Speaker2:
Speaker:Right. To two resources that I just want to throw in here real quickly, because it
Speaker2:
Speaker:starting a business in Ohio is not difficult.
Speaker2:
Speaker:It can be done. State of Ohio has their small business centers that will help in all of
Speaker2:
Speaker:the services are free.
Speaker2:
Speaker:The SBA has services.
Speaker2:
Speaker:It's all free. Tim, you were talking about Moogs, one that is lynda.com l y n'diaye dot
Speaker2:
Speaker:com many people use, but there are fees to it.
Speaker2:
Speaker:Go get a get a library card from Columbus Public Library, go through their resources.
Speaker2:
Speaker:They're offering tens of thousands of courses.
Speaker2:
Speaker:So just want to throw that out.
Speaker2:
Speaker:And again, we're going to add all this to our our resources sheet.
Speaker2:
Speaker:But I just want to go on to to my next question, because it's really sort of to finalize
Speaker2:
Speaker:this part of our our conversation.
Speaker2:
Speaker:Employers are telling you, oh, you're too overqualified.
Speaker2:
Speaker:You know, we heard that for our older job seekers so many times, it was amazing.
Speaker2:
Speaker:There's a disconnect between what we think we employers want us to say in an interview
Speaker2:
Speaker:and what they're really looking for.
Speaker2:
Speaker:Some advice.
Speaker4:
Speaker:Yeah, I'm fortunate that I get to participate in a number of advisory boards here in the
Speaker4:
Speaker:Columbus area that are pretty much made of the directors and leaders of talent
Speaker4:
Speaker:acquisition and recruiting and every one of them, whether they're in health care,
Speaker4:
Speaker:insurance, food and beverage, they say I just can't find enough people.
Speaker4:
Speaker:And I always find that disheartening because I look out and I say, we have so many good
Speaker4:
Speaker:people in our community, so many talented people who are willing and ready to work.
Speaker4:
Speaker:So there's clearly right your word, Carol, a disconnect there.
Speaker4:
Speaker:Yes. And I feel part of that disconnect is on the employers.
Speaker4:
Speaker:They have to take a look at what are their expectations and what are those job
Speaker4:
Speaker:descriptions requiring?
Speaker4:
Speaker:When is that real?
Speaker2:
Speaker:And is that is is what they put into their tracking system really what they want?
Speaker2:
Speaker:It's the yeah. The old typical adage on computers, you know, you put garbage in, you're
Speaker2:
Speaker:getting garbage out if you put in.
Speaker2:
Speaker:Information into that tracking system, which is not really the candidate you want, you
Speaker2:
Speaker:are never going to get a candidate.
Speaker3:
Speaker:Yeah, and the beauty of so the work that I get the privilege to do on every day and
Speaker3:
Speaker:diversity, inclusion and equity is that we know that there's bias in hiring practices.
Speaker3:
Speaker:We know that as much as companies want to do EHI, which is using, you know, artificial
Speaker3:
Speaker:intelligence to hire and to track.
Speaker3:
Speaker:We know that the person that's entering the information into the FBI, if they are bias,
Speaker3:
Speaker:then they're entry coded language and words that also create bias.
Speaker3:
Speaker:So we can expect for these tracking systems to just miraculously.
Speaker2:
Speaker:Right. And it may be that they just don't know.
Speaker3:
Speaker:They don't know because unconscious bias means you don't know.
Speaker3:
Speaker:That's by definition, they write been
Speaker2:
Speaker:Trained and
Speaker3:
Speaker:You have not been trained to do it correctly.
Speaker3:
Speaker:So that leads to the beauty of the work that I get to do.
Speaker3:
Speaker:I have a privilege of working with H.R.
Speaker3:
Speaker:executives and H.R.
Speaker3:
Speaker:teams that literally are doing the work of going through their hiring practices, meaning
Speaker3:
Speaker:do we actually need somebody to have a masters degree for this job?
Speaker3:
Speaker:And historically we've done that.
Speaker3:
Speaker:Have we actually lost talent because we've put that in there and we really don't need it.
Speaker3:
Speaker:We now have conversations around when we say it's not they're not a good fit.
Speaker3:
Speaker:What really does that mean?
Speaker3:
Speaker:Is that our own unconscious bias, because they don't talk the way we speak, they don't
Speaker3:
Speaker:use the right language. We think, are we actually not bringing that talent because of
Speaker3:
Speaker:that? Those conversations are happening.
Speaker3:
Speaker:And a plug for central Ohio.
Speaker3:
Speaker:There are some incredible organizations in central Ohio who are having those
Speaker3:
Speaker:conversations and who are also doing the work to make sure that they change how they
Speaker3:
Speaker:recruit, to make sure how they hire, to make sure how they even have hiring panels.
Speaker3:
Speaker:So there is a lot of work happening to make sure that we are more inclusive in the way we
Speaker3:
Speaker:hire and that we are bringing making sure that we have talent and not just the talent we
Speaker3:
Speaker:think we want, but the talent that our organization needs.
Speaker3:
Speaker:And I want our listeners to hear that, to know that as much as we're asking you to do the
Speaker3:
Speaker:work, to update your resume, to jump on LinkedIn, know that on the other side, the
Speaker3:
Speaker:employers are being challenged and charged to also do the same.
Speaker3:
Speaker:So if we do this right and well and people like Tim and I in the workforce helping and
Speaker3:
Speaker:people like you that are having these conversations, if we all do this together, then we
Speaker3:
Speaker:have an opportunity to change the way our workforce looks.
Speaker3:
Speaker:And that goes back to my earlier point that we now know that research says having these
Speaker3:
Speaker:different inner generations, these different generations in the workforce actually is a
Speaker3:
Speaker:strategic advantage because it's helping with innovation and is helping with that bottom
Speaker3:
Speaker:line.
Speaker2:
Speaker:You know, one of the things that we used to tell our older clients is don't assume that
Speaker2:
Speaker:the interviewer that you are going to be talking with is good.
Speaker2:
Speaker:And again, it's not their fault.
Speaker2:
Speaker:They may be literally the receptionist who got stuck because they enter the normal
Speaker2:
Speaker:interview. A recruiter is not in that day.
Speaker2:
Speaker:So but also that the.
Speaker2:
Speaker:Systems are correct, so I'm sort of beating this again a little bit, but to put it in
Speaker2:
Speaker:perspective, when when the tracking systems first started, we were working with an
Speaker2:
Speaker:employer and trying to post their jobs and get people to apply to this great
Speaker2:
Speaker:organization, one of the largest in the communities.
Speaker2:
Speaker:And people were calling saying, Carol, I can't get through the system.
Speaker2:
Speaker:It's knocking me out, blah, blah, blah, blah.
Speaker2:
Speaker:I called the recruiter and I said, have you ever done this?
Speaker2:
Speaker:Have you ever actually applied for a job through your system?
Speaker2:
Speaker:Of course they hadn't.
Speaker2:
Speaker:And they said, well, so why did you pick this particular system?
Speaker2:
Speaker:It really doesn't work.
Speaker2:
Speaker:I mean, I have three degrees and I can't get through your system.
Speaker2:
Speaker:Bottom line is that technical folks picked the system, not the H.R.
Speaker2:
Speaker:folks. So so job seekers have to be just ready to commit to being a job seeker, to really
Speaker2:
Speaker:doing everything you can and be persistent because the systems, they may not be set up to
Speaker2:
Speaker:be biased, but they are biased just because of the way that they were configured.
Speaker2:
Speaker:They are
Speaker3:
Speaker:There. And the more we start to know what this whole thing is, the more we start to
Speaker3:
Speaker:realize how it all has negatively impacted all of us, the better we'll get at it.
Speaker3:
Speaker:But until then, that persistent piece goes as far as to if I know that I am qualified for
Speaker3:
Speaker:this position and I'm not getting through the system, I'm calling Meija.
Speaker3:
Speaker:And a lot of that is I may have to sit on hold.
Speaker3:
Speaker:Now we have speaker phone, so just put the speaker phone.
Speaker3:
Speaker:I want to go wash dishes or, you know, like me, I've typically put loads at a larger
Speaker3:
Speaker:office. They'll work it, but I'm going to make sure I get through and then you say it to
Speaker3:
Speaker:them and then typically they will.
Speaker3:
Speaker:You know, I've had experiences of myself and friends who've then schedule interviews
Speaker3:
Speaker:because the people say, send your resume.
Speaker3:
Speaker:And when you read the resume, it was because we didn't have the right language.
Speaker3:
Speaker:But we have more. We had we had over the skill, but we didn't have the language that
Speaker3:
Speaker:detected that was a technical person put in, right.
Speaker3:
Speaker:Yeah. So there is a little bit of legwork, but you just have to be willing to do it and
Speaker3:
Speaker:trust that. On the other side we are hounding say you have to make sure that you are
Speaker3:
Speaker:putting in key words that isn't resonating.
Speaker3:
Speaker:Right, that you just randomly found on Google or in at the source.
Speaker2:
Speaker:I would get the the eye roll from employers when I'd say you probably have more success if
Speaker2:
Speaker:you didn't use that tracking system and actually had somebody read those resumes right
Speaker2:
Speaker:there like, oh, you know,
Speaker4:
Speaker:So it's a balance that we continue to work through.
Speaker4:
Speaker:Right. Because the advancement of technology benefit us in a lot of ways.
Speaker4:
Speaker:But as you state, Carol, the applicant tracking systems, if they're not set up and if you
Speaker4:
Speaker:don't have educated people using them and I'm talking about on the employer side, then
Speaker4:
Speaker:they actually can do more harm than good.
Speaker4:
Speaker:It's like similar to, you know, the in-person approach.
Speaker4:
Speaker:We shouldn't have to go to a workaround if if the system is working well.
Speaker4:
Speaker:And so I encourage employers, if they aren't getting good candidates, take a really deep
Speaker4:
Speaker:dive, how their entire candidate experience looks, where they putting their
Speaker4:
Speaker:advertisements, who are they reaching out to?
Speaker4:
Speaker:And if they aren't sure how to do that, reach out to Courtney or I and we will help you
Speaker4:
Speaker:navigate that so that you can be more relevant and show up to a larger audience that will
Speaker4:
Speaker:help impact your bottom line.
Speaker2:
Speaker:Yes, your phone numbers and websites and emails will be on the show notes.
Speaker1:
Speaker:Exactly. Well, you know, this podcast is focusing on adults over 50.
Speaker1:
Speaker:Let's let's put it in perspective.
Speaker1:
Speaker:How, you know, what's the advice for older job candidates with all of this that we've
Speaker1:
Speaker:just talked about?
Speaker4:
Speaker:The advice is take advantage of the fact that the younger generation has demanded
Speaker4:
Speaker:flexibility in the workforce.
Speaker4:
Speaker:Right. So now you're at a stage in your life where you've got lots of great experience,
Speaker4:
Speaker:but you you have other things in your life that are commanding your time and attention.
Speaker4:
Speaker:You really do want to be able to care for your grandchildren part time or pick up and
Speaker4:
Speaker:drop off certain things in the community at a volunteer shelter while you also still work
Speaker4:
Speaker:in a relevant space.
Speaker4:
Speaker:So find that balance and go and approach the manager of the store or the friend that you
Speaker4:
Speaker:used to work with that you trained to backfill your role.
Speaker4:
Speaker:Ask them, well, well, I know how to do quick books or I know how to do all of that.
Speaker4:
Speaker:Can I come in and just work 20 hours a week or can I work 30 or.
Speaker4:
Speaker:You know what? We actually are in a great position and be forthright and say I don't need
Speaker4:
Speaker:benefits. So is there a contract situation that I can explore?
Speaker4:
Speaker:And if that's intimidating to you, then take the time to meet with some of these local
Speaker4:
Speaker:nonprofits and their work groups and help them walk you through what that looks like.
Speaker4:
Speaker:And right, it's don't be intimidated by starting your own business, take your side,
Speaker4:
Speaker:hustle your side gig and make it real, and a lot of times I've heard folks say, well, how
Speaker4:
Speaker:am I going to cover my insurance?
Speaker4:
Speaker:Well, we have a whole health marketplace and it's not perfect, but it's there and it
Speaker4:
Speaker:didn't used to be.
Speaker4:
Speaker:And now you can go out and you can pick your insurance however you choose according to
Speaker4:
Speaker:what your family needs are and what your affordability is.
Speaker4:
Speaker:But, you know, for the more mature worker and it cracks me up because.
Speaker4:
Speaker:Right. According to the the US Congress, at 40 plus you're now protected by the Age
Speaker4:
Speaker:Discrimination Act.
Speaker2:
Speaker:You two are on now.
Speaker4:
Speaker:Yeah. And I think, you know, I know people who are still very productive at work and
Speaker4:
Speaker:they're beyond 70 and they know everything that's going on in the environment.
Speaker4:
Speaker:So it's not it's not simple.
Speaker4:
Speaker:I don't want to make it sound simple, but it is the persistence.
Speaker4:
Speaker:It is the networking.
Speaker4:
Speaker:It is taking that self inventory to have realistic expectations of your time and the
Speaker4:
Speaker:value of your time.
Speaker4:
Speaker:And then it's, you know, using the the technology and the pathways that are there and
Speaker4:
Speaker:moving forward and being committed to it.
Speaker4:
Speaker:I do think it's critical that you stay committed to what you want to do and stay with
Speaker4:
Speaker:that
Speaker2:
Speaker:Talk, talk to people that you are who that are doing what you want to do.
Speaker2:
Speaker:People love talking about their job and their goals and their mission.
Speaker2:
Speaker:And you know how how excited they are to get up and make their widgets every day and talk
Speaker2:
Speaker:to people about that. That's the best way to learn.
Speaker3:
Speaker:And so BBC did an article on 2019 and it talked about how, you know, our our elders are
Speaker3:
Speaker:more seasoned. People can reinvigorate the workforce and we'll put that up for in a
Speaker3:
Speaker:resource. But that is a fantastic it was just a fantastic article, as you all probably
Speaker3:
Speaker:know by now. I think NPR and BBC are great resources for our world.
Speaker3:
Speaker:But they talked about by 20, the United States Bureau of Labor Statistics said by 2026,
Speaker3:
Speaker:one in 10 workers will be 75 and older.
Speaker3:
Speaker:Right, so we already know that, as Tim said, we're not leaving Earth until we're over 100
Speaker3:
Speaker:at this point, right. So our work force, we now have research that says a more age,
Speaker3:
Speaker:diverse workforce is a better workforce.
Speaker3:
Speaker:All right. So just empower yourself to know that you are now an asset when decades.
Speaker3:
Speaker:We didn't look at it that way.
Speaker3:
Speaker:It's now proven.
Speaker3:
Speaker:And guess what? You should also be able to brag to your grandchildren and to your
Speaker3:
Speaker:children that by you staying in the workforce, you're also helping their wages, because
Speaker3:
Speaker:research tells us that the older people who are in the workforce make sure because they
Speaker3:
Speaker:are at a certain wage gap, then they make sure that they're increasing the wages for
Speaker3:
Speaker:other generations.
Speaker3:
Speaker:So, again, a strategic advantage, having age diversity on our teams and in our workforce.
Speaker3:
Speaker:So I would tell people, don't cut yourself out, don't eliminate yourself, arm yourself.
Speaker3:
Speaker:Look at the resources that we're going to put up on yourself with the knowledge and
Speaker3:
Speaker:knowing that you are valuable.
Speaker3:
Speaker:And then from there you say, I no longer want to work to work.
Speaker3:
Speaker:I want to enjoy it.
Speaker3:
Speaker:Then think about what is it that I can do where I enjoy it.
Speaker3:
Speaker:Right. And then you pursue that.
Speaker3:
Speaker:And then after that, you say, how can I make money?
Speaker3:
Speaker:Is it actually going back to the workforce or can I do it online?
Speaker3:
Speaker:And if so, where are the groups that will help me do it online?
Speaker3:
Speaker:There are practical ways to reinvent ourselves, to reinvigorate our lives and to actually
Speaker3:
Speaker:enjoy them. Right.
Speaker3:
Speaker:And so those are the resources that I would just recommend
Speaker2:
Speaker:My my older adult clients were my inspiration.
Speaker2:
Speaker:And so those encore careers for older adults are phenomenal.
Speaker2:
Speaker:That's what I'm doing. I'm on my my second encore career working with Brett, so make him
Speaker2:
Speaker:work. OK, so I look
Speaker3:
Speaker:How happy you two are, by the way.
Speaker3:
Speaker:I know. I think that's the goal here.
Speaker3:
Speaker:We have
Speaker2:
Speaker:Fun. Exactly.
Speaker2:
Speaker:I told him when he when he suggested we do this, I said, as long as we're having fun.
Speaker3:
Speaker:Well, you're examples of what we all should have.
Speaker2:
Speaker:Exactly. Right, exactly.
Speaker2:
Speaker:OK, I'm going to ask you one more question, but I'm going to give you a time limit
Speaker2:
Speaker:because we're running out of time.
Speaker2:
Speaker:Any additional advice?
Speaker4:
Speaker:I'll just add, you know, there is that disconnect, but it isn't one that we can't
Speaker4:
Speaker:overcome, right.
Speaker4:
Speaker:Between opportunity and employment.
Speaker4:
Speaker:And so stay with it.
Speaker4:
Speaker:And the other piece, it's OK if you say this isn't a culture fit and you exit in a month
Speaker4:
Speaker:or two, don't stay in a role just because you have a job.
Speaker4:
Speaker:Make that transition so that you have what Courtney just said, you're happy, right,
Speaker4:
Speaker:right. It's OK to want to be happy and then to go pursue a career that allows you to do
Speaker4:
Speaker:that.
Speaker3:
Speaker:I agree. I have nothing else to add.
Speaker3:
Speaker:I absolutely agree.
Speaker1:
Speaker:Thank you both for being here.
Speaker1:
Speaker:Your insights, your recommendations.
Speaker1:
Speaker:We knew this was going to be a great episode.
Speaker1:
Speaker:We had to reschedule a couple of times.
Speaker1:
Speaker:covid think something.
Speaker1:
Speaker:Yeah, yeah. But you know what?
Speaker1:
Speaker:I hope you get to return, provide us more information.
Speaker1:
Speaker:I know we can dive into more topics and probably get a bit more specific on some things
Speaker1:
Speaker:that we covered a lot of ground, which is good.
Speaker1:
Speaker:It's a it's a good starting point for us to move forward with following episodes.
Speaker2:
Speaker:Thank you. Thank you for joining us.