You can make up a lot of ground by avoiding the stuff
Seth:we're going to talk about here.
Jenn:This can very easily get chaotic and get overwhelming and feel like just
Jenn:a lot of things and a lot of stuff.
Seth:You need to get with the right people in order to execute that plan.
Jenn:There's nothing worse than falling in love with a house that you can't get.
Jenn:Having that plan and system has a 100 percent success rate of
Jenn:making everybody's lives easier.
Seth:We really want your experience to be great.
Jenn:We talk for a living.
Jenn:We talk a lot, if you couldn't tell.
Jenn:Hey, welcome back to millennium.
Jenn:Um, Yeah, I like this new setup.
Jenn:It's like you're sitting in the kitchen with us.
Jenn:Hey!
Seth:have a conversation,
Jenn:so what we're getting into today is 3 things that you need
Jenn:to do to avoid real estate chaos.
Jenn:. Seth: so I'm going to take the seller side and Jen's going to take
Jenn:the buyer side because real estate consumers make mistakes on both sides.
Jenn:And that is what good realtors are here to help you avoid.
Jenn:So why are we doing this?
Jenn:Why was this even
Jenn:a
Seth:aid?
Seth:because, I'm going to tell you exactly why we're doing this.
Seth:Realtors annoy me a lot, on social media.
Seth:They really do.
Seth:I can't stand it because there's like this arrogance an accountant isn't
Seth:supposed to know how to do this.
Seth:A doctor is like curing cancer and like doing heart surgery.
Seth:He's not supposed to know like down to the degree of selling a house.
Seth:And I think realtors take for granted that like people are off doing other things.
Seth:And they don't know what the mistakes are the same way that, you go to the
Seth:doctor for advice or an accountant knows, like, how to save you on
Seth:taxes or, an attorney knows how to keep you out of legal pitfalls.
Seth:Realtors are no different.
Seth:there's a lot of, you don't know what you don't know, but there's
Seth:also the idea that, you can make up a lot of ground by avoiding the
Seth:stuff we're going to talk about here.
Jenn:it's a lot to do in a real estate transaction, but you can,
Jenn:have parameters and it is coming from somebody who can, overcomplicate
Jenn:things, when it comes to my job.
Jenn:That's when I do simplify, very much But it's very easy to just
Jenn:put it into these three buckets.
Jenn:To be able to stay within these parameters, and then everything
Jenn:else will fall in line.
Jenn:because this can very easily get chaotic and get overwhelming and feel like just
Jenn:a lot of things and a lot of stuff.
Seth:if
Jenn:if you just start in these three places, then it's going to be smooth
Seth:be I'm going to ask again, Jen.
Seth:How
Jenn:One night at a time, even though I still don't know why
Jenn:people would be eating an elephant.
Seth:why.
Jenn:Useless information by Seth.
Jenn:It's
Seth:the analogy is because it's the largest land mammal.
Seth:how do you eat a blue whale?
Seth:It's the largest animal on the planet.
Jenn:one bl at a time.
Seth:yeah, one more time.
Seth:Um, so I would say sellers though, I want to start with those.
Seth:I am predominantly a listing agent.
Seth:I do work with buyers as well.
Seth:same thing with Jen, but, Sellers have, sometimes a lot more work to
Seth:do because they are also buyers.
Seth:And Jen's going to talk about that in a minute, but there is
Seth:a little bit of a balancing act, to be had to sell your house.
Seth:and I really, really push, my sellers.
Seth:To contact me early.
Seth:And I know we've talked about this before, but I just can't understate this enough.
Seth:there's literally never been anyone at a settlement table who said, I just
Seth:reached out to my realtor too soon.
Seth:I don't know what I was thinking.
Seth:it's just, it's not even a logical thing sometimes it's very simple.
Seth:I will admit that sometimes it's very cut and dry.
Seth:Hey, I'm moving to Cincinnati.
Seth:Here are the keys, sell it, call me when it's sold.
Seth:that's different.
Seth:But.
Seth:But in the real world, that is not really how things work most
Jenn:of
Jenn:the
Jenn:time in the real world.
Jenn:It's like I have two kids, they're currently also
Jenn:in school, two kids, and I also have some dogs
Seth:have a dog.
Seth:Do I have to crate them?
Seth:do I landscape out front?
Seth:Do I, should I redo my bathroom before I sell?
Seth:Should I re
Jenn:Am I gonna be carrying two mortgages?
Seth:how do I logistically have people walk in and out of my house?
Seth:Should I leave town for the open house the whole weekend?
Seth:I mean I've been working with one woman for two years, and she's probably not
Seth:even going to listen until 2025, but she calls me whenever she has a question about
Seth:the house, Hey, should I replace this?
Seth:Should I do this?
Seth:Hey, is this going to hurt me if I do that?
Seth:would, buyers care about this.
Seth:And every single time she calls me, I give her the best advice I can,
Seth:but she's doing things the smart way.
Seth:It's I know that this is coming down the pike, so I should be
Seth:getting guidance leading up to it.
Jenn:to your point too, you're taking the seller's stance on this, I'm taking
Jenn:the buyer's stance on this, what you're gonna find is that they both have the same
Jenn:three key things to do, and those three things that we're gonna go over in both
Jenn:scenarios is to not wait, number one.
Jenn:Number two, is to have plans and systems in place.
Jenn:And number three, is to have top people working with you.
Jenn:And we'll go into what kinds of people those are, because it's not just your
Seth:I was just diving right in because I'm just so excited about
Seth:this
Jenn:topic.
Jenn:Oh my gosh, so excited.
Jenn:But I actually want people to know what we're going to talk about.
Jenn:So those are the three key
Seth:Yeah, that's absolutely right.
Seth:with sellers, you can absolutely wait too long and then you've got, a situation
Seth:where you have more chaos than you need.
Seth:This really though, when I say reaching out, it goes for families.
Seth:upsizing families or downsizing families or side sizing, which is
Seth:means you go just, you're moving across town or into a better school
Seth:district or something like that.
Seth:there are so many little logistical things that we can help you with.
Seth:And a lot of times I have seen people just they look at like, honey,
Seth:there's no way we could possibly work.
Seth:be a parent and sell this house at the same time.
Seth:And then it just seems untenable and then there's just paralysis
Seth:and then you do nothing.
Jenn:New Year's episode where we said that one of the main reasons
Jenn:why your goal is gonna fail is because it seems unattainable.
Seth:but also working a plan.
Seth:So a lot of times what I do with a seller is, I give them kind of what I call
Seth:their homework, so I go in, I assess, I look at things, whether it's like a
Seth:divorce where it's like your homework is hey, you need to speak to an attorney
Seth:or if it is somebody who needs to do things to their house or I have somebody
Seth:right now who has to get testing for their son to see if they're qualified
Seth:for a certain program in a certain school district, that's a different one.
Seth:That is their only homework because it's going to decide whether they move at all.
Seth:so getting a plan in place, that's what we do.
Seth:we're very, logistical based.
Seth:And then, we'll get to selling or buying the house.
Seth:It's, but this lead up is very important.
Seth:You want to work with somebody and you want to work with, like a team that
Seth:actually has all the resources for you and has the experience to, kind of line
Seth:you up and get you where you need to be.
Jenn:From the ground up.
Seth:the ground up.
Seth:That's right.
Seth:And then the other side of it is really having the resources and the
Seth:team of, professionals around you.
Seth:like right now I have someone in Philadelphia who needs like a city
Seth:attorney because there's like a tax abatement issue and he wants
Seth:to sell before his 10 years is up.
Seth:I have a, an attorney in the city that has worked in this space before.
Seth:It's those types of things where you need to get with the right people
Seth:in order to execute that plan.
Seth:I give you your marching orders, but then I also can just say, Hey, listen,
Seth:you don't have to go Google anybody.
Seth:here's the deal.
Seth:Here's the guy.
Seth:Here's this person.
Seth:Here's that person.
Seth:And then that referral ensures that good service is given.
Jenn:that communication stays streamlined, too, because, if you're
Jenn:going off of the referral for what we're recommending, is work that
Jenn:needs to get done, do you have to just, like, paint or do you need to
Jenn:go redo some rooms or, like, replace certain, utilities or whatever?
Jenn:I think home improvement
Seth:is, the most apparent thing when people are listening to this.
Seth:They're probably thinking that, but there are other things here's a perfect one.
Seth:You're selling your house and you need to go buy another one and you're an
Seth:independent contractor or you're a small business owner, how you file your taxes
Seth:that year is going to be super important.
Seth:oh, I'm going to sell in the spring.
Seth:Okay, you call your realtor in March, you file your taxes, and then you
Seth:go to buy, and you realize that your accountant, whose job it is to make
Seth:it seem like you make low, no money.
Seth:Now the lender can't list you
Jenn:a
Jenn:lease.
Jenn:I am not admitting to that on the internet, IRS.
Jenn:Yes, that's absolutely
Seth:that's absolutely right.
Seth:if someone had met with me in November, I'd be like, okay, so what do you do?
Seth:He's oh, I'm a car.
Seth:I'm a carpenter.
Seth:I'm like, okay, so are you filing your taxes?
Seth:when are you doing that?
Seth:And then we would get them in touch with their lenders.
Seth:So like the, everybody can speak to themselves because independent
Seth:contractors and small business owners are, can be a total nightmare.
Seth:And then the main reason is because of that tax issue.
Jenn:that's a very good point to make.
Seth:if you're a realtor, listen to this, that's an important thing.
Seth:if you can't demonstrate consistent commission income, and you take
Seth:ton of deductions, it's lender to feel Good about giving you a loan.
Seth:so yeah, I will kick it over to you though, if you want to talk about
Seth:buyers, but for me, like sellers, this is like a passion project for
Seth:me, I'm like talking to people.
Seth:I'm like, listen, I am not coming over to this hat into your house to
Seth:try to like put a sign in your lawn.
Seth:Like I literally need to talk to you.
Jenn:I think it's like systems are really important, whether like you are a like
Jenn:type A personality who needs lists or not.
Jenn:as soon as I go and meet a seller, it's You seem like a list kind of person, and
Jenn:then the eyes light up, and it's like the gates open, and it's yes, I love lists.
Seth:love lists.
Seth:please give me instructions,
Jenn:Yeah, and like, I'm so happy to be able to be like, here is a
Jenn:list to be able to check things off.
Jenn:forms are standard, but processes are not.
Jenn:It all depends on who you're working with and who has what.
Jenn:So don't be afraid to ask somebody, what kind of like systems that you
Jenn:have or resources that you have to
Seth:to use.
Seth:Yeah, and just so you know, coming out of our eyeballs over here.
Seth:So we have all kinds of things and tools.
Seth:If you're like a box checker, and you like your little to do lists, that's something
Seth:we can provide and a good agency should, it's a demonstration of organization and
Seth:expertise if they have all those tools for
Jenn:And you also know what to expect, too, going forward.
Jenn:so, on the buyer side of this, and like you said, sellers are buyers,
Jenn:cause they gotta go somewhere, too.
Jenn:with the first point of not waiting, and we've mentioned this before, but,
Jenn:say, you're like, I'm not ready to buy right now, this is going to be like a
Jenn:later thing, I want to wait for interest rates to drop more before I buy, and,
Jenn:and that's like fine and dandy, but like we said in a previous episode,
Jenn:There's no such thing as too early, but there is such thing as too late.
Jenn:And what I mean by that in this situation, and it's because I've seen
Jenn:it before, where they go through the pre approval process because they're
Jenn:ready to, get out there and get into the market and start firing off offers, and
Jenn:they're like, okay, I am ready to go.
Jenn:My lease is up in, I don't know, say, three months, and I think three months
Jenn:is plenty of time, but consider, if your lease is up in three months,
Jenn:and you're starting to go out now from the moment you go under contract
Jenn:on a house, that's minimum 30 days before you actually go to closing.
Jenn:You want to bake in time to be able to move your stuff out.
Jenn:You don't have to pay your first mortgage payment for between like a
Jenn:month and a half to two months either.
Seth:Yeah, depending on when you settle,
Jenn:you want to give yourself time to move yourself out of where you
Jenn:were living before and into your next place without being like me who had
Jenn:literally three days between the end of my lease and purchasing my house.
Jenn:It's stressful.
Jenn:so that's 30 days right there and let's just say 40 days with moving out.
Jenn:And then on top of it, you need to leave time to actually go see the houses.
Jenn:So the longer you wait, the more you're limiting your own inventory
Jenn:and your own options because then you're going to feel pressured to buy
Jenn:because you have to and you're just not getting what you really want to get.
Jenn:So give yourself more time to be able to look and get rejected offers because
Jenn:every buyer has those growing pains.
Seth:gonna, it's gonna take a few tries potentially if the market
Seth:keeps going the way it goes.
Jenn:Yeah, and that's okay.
Jenn:It's all part of the process.
Jenn:the right house always works out.
Jenn:but you need to bake in the time for that to be the case.
Jenn:the other mistake with waiting is you're going through pre approval process and
Jenn:you find that, Things are not as, clean in your file as you would have thought.
Jenn:Maybe your credit.
Jenn:I always say whatever you think your credit is, or whatever your,
Jenn:FICO score says on your, credit card statement or whatever, just
Jenn:take off, 25 points in your head.
Jenn:And that's what it probably really is.
Jenn:So it could be the difference between, like, maybe you do qualify, but you
Jenn:qualify as FHA, which is a government, uh, loan, whereas if you did.
Jenn:these few steps that the lender suggests in a certain amount of time,
Jenn:it could be as short as, maybe three months, or you be strategic with what
Jenn:gets paid off in a certain order, and that is what a lender can advise to.
Jenn:Then you will be able to go into the next tier and be a stronger
Jenn:offer and a stronger file by being able to offer conventional.
Jenn:So you don't know those things until you actually put in
Jenn:that preapproval application.
Jenn:I guess again, you wait too late and then, oops, you can't get
Jenn:what you thought you could get.
Jenn:that's the gist of why not to wait.
Jenn:we also have, for buyers, having a plan in place.
Jenn:If all you do is say, okay, Realtor, I want to go look for a house, and you
Jenn:just go even and say, well, it needs to be three bedrooms, two bathrooms,
Jenn:needs to have a fenced in backyard for my dog, which is what everybody's
Jenn:looking for, and we just aimlessly go.
Jenn:There's really no structure.
Jenn:That's when, you spend a lot of time, and the time is costly.
Jenn:It's probably the most expensive thing that you can waste because
Jenn:you can't get any of it back.
Jenn:You end up spending all this time, not focusing in on realizing that the school
Jenn:district that you're in is important.
Jenn:Or that, oh, maybe the kitchen is a make or break room.
Jenn:Or any factor of things, or maybe you're buying with a spouse, or
Jenn:a partner, and you realize Oh, I love this, but your spouse is
Jenn:like, what are you talking about?
Jenn:no, I hate that.
Jenn:Oh, well, that's not important to me, but it is the other
Seth:Yeah.
Seth:And I will interject here real quick.
Seth:Is that a good agent, even when you're out, Is going to
Seth:ask you a lot of questions.
Seth:If they're not asking a lot of questions like, Oh, okay, what do you like?
Seth:How do you like this house?
Seth:we ask all kinds of stuff like, Hey, does it work?
Seth:Because it doesn't have a dishwasher.
Seth:does this bother you?
Seth:Does this bother you that like, you know, in Cape Cod, which in
Seth:the Northeast is, are very common, does it bother you that the kids
Seth:are upstairs and you're downstairs?
Seth:Like we ask a lot of different logistical questions.
Seth:Okay.
Seth:Because, those showings, you're busy, we're busy, and we want
Seth:to drill down as fast as we
Seth:can.
Jenn:So, I mean, Lane, we want to respect your time, and then
Jenn:respect the time that we have to be able to take you guys out, too.
Jenn:what we have, at least, is a buyer questionnaire.
Jenn:So, before we even step foot out to go in to see a house, we want
Jenn:to make sure you've spoken to our lender, so you know what you can get.
Jenn:There's nothing worse than falling in love with a house that you can't get.
Jenn:and then, say, like, you want to be able to afford it, they'll tell you how.
Jenn:Again, don't wait.
Jenn:and then having the system in place where we have a system and it's
Jenn:a, okay, you come, you talk to us.
Jenn:Step two, we put you in contact with the lender.
Jenn:Then we all speak with the lender.
Jenn:You fill out your pre approval.
Jenn:We know our marching orders.
Jenn:Then you fill out our buyer questionnaire.
Jenn:It's five beautiful pages that are very simple.
Jenn:It sounds like a lot.
Jenn:It's not that are able to bring up the conversation, whether it be you
Jenn:getting yourself to think of things that you may not have realized
Jenn:were as important to you or not.
Jenn:And be able to streamline you and your partner of what is important to both
Jenn:of you and have that down on paper.
Jenn:It also allows us to know what is important to you so that everybody
Jenn:is on the same page and that the time that you're spent together is used
Jenn:in the most productive way possible.
Jenn:So we will also know, okay, what is really important, what can be compromised,
Jenn:but what really can't be compromised.
Jenn:That's when we'll find that out before even having to step foot into a door.
Jenn:And sometimes it changes and that's totally fine.
Jenn:You just have a baseline of going into this, of what's actually important.
Jenn:We then make a portal, and then so on and so forth.
Jenn:So So, having that plan and system has a 100 percent success rate of
Jenn:making everybody's lives easier.
Jenn:And then, have the top people, so yes, obviously this means your
Jenn:agent, and then go back to the one after the holiday episode to figure
Jenn:out how to pick the right agent.
Jenn:Boy, I could have a whole episode to talk about how having the wrong lender,
Seth:how having the wrong lender
Jenn:triggered,
Seth:Yeah, triggered.
Jenn:can completely ruin a, an entire transaction for
Jenn:you
Jenn:you
Seth:Jen and I
Seth:had a
Seth:war story at
Seth:the
Seth:end of 2023, my god, we had a guy who, yeah, it just did
Seth:not, it did not work out.
Seth:we were under contract for what?
Seth:Forty five days
Jenn:No,
Jenn:more
Seth:that.
Jenn:in
Seth:total.
Seth:No, of that whole deal, yeah.
Seth:We had to flip it, yeah.
Seth:We had to flip it to another lender or whatever.
Seth:And the guy just, he literally just didn't look at the guideline.
Seth:And he didn't, he
Jenn:put
Jenn:he didn't listen.
Seth:Yeah, he didn't listen.
Seth:He he didn't look at the guideline for the loan program itself.
Jenn:It boiled down to, he didn't listen.
Jenn:He didn't listen to what she went to him with, but regardless, I digress.
Jenn:the point to that though, is that, if your agent says here's my preferred lender.
Jenn:everybody knows, we do not get a kickback for that.
Jenn:We do not get paid extra, there is no incentive to us to use people we are
Jenn:recommending other than we just know it's going to go smoothly and we know
Jenn:that you are being well taken care of.
Jenn:That's the kickback.
Jenn:We don't get any financial gain for you using somebody we recommend.
Jenn:But if you say, I just like to shop it around and I heard Rocket Mortgage
Jenn:has a lower rate or they have this.
Jenn:It's a really great thing they're advertising.
Jenn:I twitch a little bit and I'm like, Oh my God, please don't because what I
Jenn:can say is also with preferred lenders, typically you have an issue on nights
Jenn:and weekends, which is when you're going out to go look at properties.
Jenn:That's when they're available.
Jenn:They will answer and happily.
Jenn:It's just like us.
Jenn:it's part of the
Seth:job.
Seth:And
Seth:it's a little bit of a bait and switch too.
Seth:Rocket Mortgage and some of these Loan Depot, outfits, they have low
Seth:rates, but they kill you on fees.
Seth:So what we always try to do is listen, you are able to shop.
Seth:force you to use anybody and agents across the country.
Seth:I don't believe Ken either, but at least in the state of Pennsylvania,
Seth:we can't force a consumer to use any inspector, any title, any lender, but
Seth:we always just ask for the courtesy of our people being able to get in the mix.
Seth:if you are going to be shopping around, Archive, archives are pretty good, man.
Seth:I don't think we don't lose a lot of, we don't lose a lot of files after,
Seth:once you pull the veil away from all these other programs, it's, it's
Seth:trying to get you to click on certain things and they say, Oh yeah, you can
Seth:get a, two, 2 percent lower rates.
Seth:nah, not really.
Seth:Because by the time they bake everything in, it's totally different.
Jenn:different.
Jenn:So it's just, they need to sell something.
Jenn:And also you have the, uh, ad layer of what's their incentive.
Jenn:I mean, those, those will.
Jenn:Get paid at the end of the day regardless and be able to sleep at night.
Jenn:when you're using more like private, lending companies, they get paid when you
Jenn:get your house and they have way more skin in the game and there's more on the line.
Jenn:They have, more to work for and they want to.
Jenn:and it is more of a personalized experience, especially in
Jenn:this kind of situation.
Seth:I would add, if it's my preferred part, like lending part,
Seth:like they're incentivized to make everyone happy because they don't have
Seth:to be my preferred lending partner.
Seth:so you have that kind of anchor where, yeah, like our lender
Seth:yesterday was texting us.
Seth:Pretty much through all the football.
Seth:And I know he was very, very interested in the football games yesterday.
Seth:And he told me, he's
Seth:like, I'm probably gonna
Seth:I'm probably going to quote log off at three.
Seth:Meanwhile, I was talking to him all at home.
Jenn:Personally, I wanted to tuck and roll off to Commodore Berry
Seth:Yeah, well, we had a yeah, we had a little bit rough night
Seth:last night, but that's okay.
Seth:you get dinged up in this business.
Seth:But in the end, we definitely try to push you towards the people we
Seth:like to use, not because we get kickbacks or anything like that.
Seth:It's because we really want your experience to be great.
Seth:I started this entire episode by saying you're busy, and you have something
Seth:else you need to do every day.
Seth:This is all we do.
Seth:So the
Jenn:and they know the way we work too.
Seth:yeah, they know our expectations like a guy for, you know, sitting in
Seth:a, in a call station and, you know, Boston who never worked with you.
Seth:He's never worked with me.
Seth:he has no real, incentive to pick up the phone on a Sunday morning, which
Seth:frankly is when we need numbers.
Seth:If we see something and offer it like last night, we had offers due at five 30.
Seth:If that lender isn't really engaged or he's some, some guys just, nine to fiver.
Seth:Yeah.
Seth:You're not going to get that offer
Seth:in,
Jenn:so And you know what?
Jenn:Not to mention, I didn't have this written down, but it's a really good point.
Jenn:Having the right team working with you when it comes to
Jenn:actually submitting offers.
Jenn:the agent he's talking about for the offer we were putting in last night
Jenn:She called me to talk about the lender.
Jenn:If you don't have a lender with a good reputation, got the offer accepted
Jenn:because I was talking to her and I, she said, I don't know that company.
Jenn:Can you tell me about them?
Jenn:I said, Oh, this is for sure.
Jenn:My preferred lender is that we've done closed at well over a hundred
Jenn:deals with him successfully.
Jenn:And I was able to speak very highly of if you ever needed to get ahold of him,
Jenn:you're going to, if it's nine o'clock at night on a Saturday, or if it's like, 7 a.
Jenn:m.
Jenn:on a Tuesday, you're going to be able to get a hold of him.
Jenn:She was like, that really excites me.
Jenn:And it was part of what got her offer accepted.
Jenn:and even things like a title company, a settlement coordinator, a conveyancer.
Jenn:So people who all play roles in this are so important to be able
Jenn:to keep this all streamlined.
Jenn:If there's any broken piece in the link, it's just going to fall
Seth:you got to hire the right people.
Seth:Yeah.
Seth:You got to get a plan.
Jenn:plan.
Jenn:Yes.
Jenn:We've
Seth:And you gotta reach out and get this whole process started
Seth:earlier than you ever thought.
Jenn:And if you're not sure if it's the right time, yes, go ahead.
Jenn:I don't mean the right time to like go get out there, but the right time
Jenn:to make a conversation, absolutely.
Jenn:We talk for a living.
Jenn:We talk a lot, if you couldn't tell.
Jenn:Alright,
Jenn:so that's really the gist of it, so three main things to avoid
Jenn:chaos, don't wait, have plans and systems, and work with top talent.
Jenn:Top talent.
Jenn:alright.
Jenn:Cool, see you next time.
Jenn:See you
Seth:guys.
Jenn:Bye.