Hello, welcome back for another great week.
Sarah:My name is Sarah Karakaian.
Annette:I am Annette Grant, and together we are--
Both Annette & Sarah:Thanks for Visiting.
Sarah:Kickoff this episode like we do every week, and that is sharing
Sarah:one of you, our amazing listeners or viewers who is using our hashtag
Sarah:on Instagram, #STRShareSunday.
Sarah:We'll share you here on the podcast, in our newsletter, on the YouTubes.
Sarah:Annette, who are we sharing this week?
Annette:Today we are sharing @twobaystay, and that is the number two Bay Stay.
Annette:And Kara, you're crushing it.
Annette:And we were just at the same event.
Annette:I don't know if we crossed paths, but please do yourself a favor, go
Annette:check out all of Kara's property.
Annette:So Kara is a property owner.
Annette:She is a property manager, and she's a realtor.
Annette:So I want you to not only go to her Instagram because there is some just
Annette:amazing wallpaper in multiple places.
Annette:I need to know about your plants, Kara.
Annette:She has plants everywhere.
Annette:I need to know if they're real or fake.
Annette:They're gorgeous.
Annette:And I just want you to take a look at how she's designed all of these homes.
Annette:They're well designed, but they're not over designed.
Annette:It just seems very curated.
Annette:But again, there's not a lot of things, but you can tell that she's put so
Annette:much time and effort in the design.
Annette:I want to go stay at all of them.
Sarah:She's got this coffee station in it.
Sarah:Have you seen this?
Sarah:Oh my gosh, it's so good.
Sarah:She's got her cups on the wall hanging from hooks and she's got-- and like
Sarah:you said, it's cute, it's simple.
Sarah:She's got a little bucket list on some writeable paper.
Sarah:It's just real cute.
Annette:She has, I love this, a vinyl and cocktail corner.
Annette:So she has vinyl records as art on the wall, on shelves, and then a little
Annette:cocktail station, which is genius.
Annette:And it looks like she's done a really nice job in a lot of the bedrooms, having some
Annette:accent law to bring the space to life.
Annette:Similarly to that vinyl wall, she has a wall of books that are so amazing.
Annette:It's a kid-friendly book area.
Annette:And last but not least, I just want to give her a shout out because when
Annette:you go to her website, please check out her direct booking website.
Annette:It's amazing.
Annette:But the thing that I really love is she has woven in that she is a realtor and
Annette:she does specialize in short-term rentals.
Annette:And if you are a host out there looking for more things to do because
Annette:you're already not busy enough, take a look at Kara and what she's doing.
Annette:Well done.
Annette:You are a shining example of an amazing host, co-host, and professional
Annette:in the real estate world, Kara.
Annette:So keep up the amazing work.
Annette:Hopefully, we will head North and visit you someday soon.
Annette:All right, Sarah, let's get on to the episode.
Sarah:Today we're going to take it back a little bit, get very basic, but
Sarah:before you press that pause or stop button on this episode, hang with us
Sarah:because we just want to make sure that these five basic but essential cleaning
Sarah:tools are available to not your cleaning team, not only your cleaning team, if
Sarah:they're want to use it, but your guest.
Annette:Yes.
Annette:Most importantly, these are there for your guest.
Annette:Nothing drives me crazier than when I am at a short-term rental and I want
Annette:to do a little bit of cleaning and there's no supplies, or heaven forbid,
Annette:you drop something, you spill something and you really need to help yourself.
Annette:So let's get into it.
Sarah:Did you experience something this past weekend where this-- you
Sarah:were inspired for this episode Annette.
Sarah:Did you go to reach for something to clean up and it wasn't there?
Annette:Yes.
Annette:Multiple times.
Annette:There was a lot of us.
Annette:We were all staying there.
Annette:I wanted to clean up the kitchen.
Annette:I wanted to wipe down the bathroom.
Annette:I just wanted to tidy.
Annette:These are things that I do at my own home and I live alone.
Annette:And that's what's inspired this of like, I know that there are certain things I do
Annette:on a daily basis with just one person that the compound effect is real when there's
Annette:multiple people staying in the house.
Annette:There's maybe multiple baths and showers and restroom breaks and food being cooked.
Annette:So let your guests help themselves and if the short-term rental is to mirror a home,
Annette:most people do some cleanup when they're on their daily basis at their house.
Annette:So let's get into these things that-- one thing that we're excited about too
Annette:is these things are purchased once.
Annette:Most of them.
Annette:We are not going to ask you to go spend a ton of money.
Annette:These are investments in your property.
Annette:And again, your guest is going to be helping you keep your asset clean.
Annette:But these are things that you can buy once, and besides one
Annette:of them, you should not have to repurchase for quite some time.
Sarah:Yes.
Sarah:And we've got five here for you.
Sarah:We're going to go in order.
Sarah:And all of these items will be linked in our show notes, the ones that
Sarah:we use in case you're interested.
Sarah:So first up is, drum roll, please, microfiber cloths.
Sarah:Why microfiber, Annette?
Sarah:Your mom, you dubbed her microfiber queen.
Annette:They're great multipurpose cleaners.
Annette:Let's say you want to wipe down the television screen.
Annette:You want to wipe down your own computer screen.
Annette:You want to wipe down a surface that maybe you don't want to put some cleaner on.
Annette:They are the catch-all.
Annette:They can be used over and over again.
Annette:The guest can clean them.
Annette:Just a great catch-all, if you will, product that they could use
Annette:on multiple different surfaces.
Annette:And it's safe.
Annette:You know that if the guest is going to use it on any of your surfaces, it's safe.
Annette:It's not like maybe if you have porous sponges, something like that.
Annette:If a guest is going to help themselves, it's going to be
Annette:safe on everything in your home.
Sarah:You can buy a pack of them.
Sarah:You can wash them.
Sarah:You should wash them between stays.
Sarah:And when you do, there are some things you want to be careful of so that you
Sarah:don't have to keep buying these cloths.
Sarah:You can keep reusing them.
Sarah:The most important thing is to make sure you wash them on their own
Sarah:with other microfiber materials.
Sarah:You want to make sure you're using a fragrance-free and
Sarah:additive-free detergent.
Sarah:And here's the kicker, you want to make sure that you do not use
Sarah:fabric softener in the dryer cycle.
Annette:Yeah.
Annette:Because it makes the magic of the microfiber unmagical.
Sarah:Unmagical.
Sarah:And then I looked on Google and if they get full of odors over time, just a
Sarah:little splash of vinegar in that wash cycle will clear that right up for you.
Annette:That's number one.
Sarah:Okay.
Sarah:Number two seems obvious, but you'd be surprised because I ran
Sarah:into this issue a few years ago.
Sarah:I had a wonderful short-term rental and I couldn't believe it.
Sarah:I went you go look for it and there was no multi-purpose cleaner anywhere.
Sarah:And here's the cool thing.
Sarah:Here's what we do.
Sarah:We get a concentrate so that all you have to do is add water.
Sarah:And you can get a multipurpose cleaner that is safe, non-toxic.
Sarah:It doesn't have to be anything terrible for your home.
Sarah:The safer you get it, the more non-toxic you get it.
Sarah:Your guest won't use it on a surface that's not meant for it.
Sarah:But like Annette said, people want to clean up after themselves.
Sarah:And having a multi-purpose cleanup that they can use throughout the home
Sarah:during their stay is really lovely.
Annette:Yeah.
Annette:They can use it in the kitchen, if they want to take it to
Annette:maybe the bathroom sink.
Annette:A lot of people are traveling, maybe they can use it in their
Annette:car if they spilled something.
Annette:Think of all the places.
Annette:But that's something super simple and I know that's-- especially if
Annette:they're using your kitchen a lot, it's nice to spray it on the countertops.
Sarah:Some tips.
Sarah:Use a spray bottle.
Sarah:I'll try to link to the ones that we like to use, are by Zep.
Sarah:But you can reuse them over and over again.
Sarah:Put a label on them.
Sarah:Make sure guests know exactly what's in there.
Sarah:And make sure you're not putting them where kids can get their hands on them.
Sarah:So either behind locked doors or up high.
Annette:Yeah.
Sarah:All right.
Sarah:Here's number three, and this one took some convincing back in the day for one
Sarah:of my clients to allow me to have one of these in the home because she didn't
Sarah:want a guest to think about cleaning.
Sarah:That was her argument.
Sarah:I don't want my guest to think about cleaning when they're here.
Sarah:I'm like, well, unless you're providing daily cleaning service, the guest
Sarah:is going to want this in their home.
Sarah:Annette
Annette:Ooh, broom and dust pan.
Sarah:Yeah.
Annette:And I do not cook and I do live alone.
Annette:And I still, every day I am like, how are there things on my floor?
Annette:And I sweep my own floor very, very often.
Annette:And I just know if people are cooking in your home, also if a glass
Annette:breaks, they need to sweep that up.
Annette:Or if there is a spill, it can be very clean in a closet on a hook.
Annette:It can be very tidy.
Annette:If they don't want to think about cleaning, they don't have to.
Annette:But if they need to or want to, it is there for them.
Annette:Super inexpensive.
Annette:Please, put this in your home for them.
Sarah:Bonus tip.
Sarah:Have one for outside use as well for your guest.
Sarah:Because sometimes guests, I've learned over the years, want to clear off
Sarah:the deck or the porch or the walkway.
Sarah:You're going to have those guests who just enjoy doing that and they want
Sarah:to keep it tidy during their stay.
Annette:Especially, I know homes, in the woods there's tons of
Annette:stuff on the patios all the time.
Annette:If you're on the beach, it definitely is something to leave for your
Annette:guests and super inexpensive.
Sarah:All right.
Sarah:Here is one that I've stood by since the beginning.
Sarah:Some of these I've learned over time to include.
Sarah:This one, a vacuum.
Sarah:And you need to have a vacuum in each of your properties and you need to forbid
Sarah:your cleaning team from bringing their own that they've used at other properties.
Sarah:They can bring with them bugs and-- mostly bugs.
Annette:I live near multiple short-term rentals and the cleaning teams that
Annette:clean them, I see them on every turnover day, grab the vacuum out of their car.
Annette:I'm like, where has that vacuum been?
Sarah:Yeah.
Annette:Where has that vacuum been?
Annette:Have your turnover team clean that.
Annette:It needs to be cleaned out.
Annette:It can't be full of all of the things that our vacuum cleans up.
Annette:So that is something that they do just need to clean it out each time.
Annette:But again, your guests will really appreciate that if, again, they just
Annette:want to clean or if they have had some spill or they need to clean something up.
Annette:So--
Sarah:Yes, and we've got--
Annette:Leave that in your property.
Sarah:We've got something that we'll tag in our show notes.
Sarah:We've got two options.
Sarah:One is a higher price option if you want to make an investment.
Sarah:We also have another one that I've been using for the past several years, and
Sarah:they're pretty indestructible and they're not expensive, and they're good for pets.
Sarah:And they've got some decent attachments too, so we'll share those with you.
Sarah:And of course, if you've got a vacuum or any of these items that you love, let
Sarah:us know and we will share it with the masses too so everyone can learn from you.
Annette:And last but not least.
Sarah:Annette, can you share with everyone why this one's on our list?
Annette:This one is on the list because I guest had to call me and
Annette:alert me that there was not one in the home and they were leaving.
Annette:And so guess what, I'm the one that had to deal with it.
Annette:So now these are everywhere.
Annette:And you guys can guess, it was the plunger.
Annette:It should be--
Sarah:In the
Annette:Yeah.
Annette:In every bathroom too.
Annette:I'm just putting myself in that guest's shoes.
Annette:How embarrassing to have to call me.
Annette:They didn't even have to call me and tell me, but they wanted to give me a
Annette:heads up like, hey, if you're coming here to clean, help yourself out.
Annette:But I feel terrible now that that was something that I forgot.
Annette:But yeah, you don't want your guests having to call you.
Annette:You don't want to put your guests in a interesting situation with fellow people
Annette:that they might be vacationing with.
Annette:Some of them they may know, may not know.
Annette:That's why you do want to have multiple, because no one wants to have that.
Sarah:Hey, can you pass me the plunger?
Sarah:You don't want to do that.
Annette:But yeah, and again, let your guest help you because, Sarah,
Annette:you have a plunging incident.
Annette:Yeah.
Annette:And you supplied it.
Sarah:I did.
Annette:But maybe it wasn't as in eyesight and you had a little overflow--
Sarah:Yes.
Annette:Issue that ruined a lot of things.
Sarah:It did.
Sarah:It ruined some rugs.
Sarah:You had to call in-- at that point you have to call in professionals
Sarah:to sanitize the apartment.
Sarah:So put it in sight, and here's how you can do it if you're saying, well, I don't
Sarah:want a guest to see a plunger next to my beautiful toilet, I like the ones where
Sarah:the plunger can sit inside of, they're usually white and you put them down, and
Sarah:the white encasement covers the plunger.
Sarah:And then you can wash the plunger outside with the spigot or
Sarah:whatever you want to keep it in good shape, but that way it stays.
Sarah:And then I also offer this bonus tip too.
Sarah:We like to offer toilet bowl cleaners as well, for the guests,
Sarah:especially if you offer longer stays.
Sarah:A guest might want to clean the toilet.
Sarah:Especially, like Annette said, that they're sharing it with other people,
Sarah:maybe acquaintances, friends, who knows.
Sarah:But give them that opportunity to do that so they can keep
Sarah:the toilet bowl clean as well.
Annette:And obviously these five things, we're just going
Annette:to go through them really quick.
Annette:One more time.
Annette:The microfiber towels, multipurpose spray, a broom and a dust
Annette:pan, a vacuum, and a plunger.
Annette:We understand there are many other things that we just assume
Annette:you're leaving for your guests-- soaps, hand soaps, body soaps.
Sarah:Future podcast episodes.
Annette:Yeah.
Annette:Your dishwashing pods have detergent if you have a washer and dryer.
Annette:Those are things that we just made some assumptions about that we assume that
Annette:you have those in your property, but these are five sneaky ones that, that
Annette:we find a lot of aren't in properties and really will help your guest out.
Annette:And these can be very organized, very neat.
Annette:And again, they can be out of sight of the guest if they don't
Annette:ever need to deal with them.
Annette:And if you-- the plunger, if you want to put it wherever, just so it's there on the
Annette:property so people can help themselves.
Annette:But do these things today.
Annette:It'll help that guest.
Annette:And again, maybe someone hasn't mentioned this to you, but just because
Annette:they haven't mentioned it doesn't mean that they didn't think about it
Annette:or want or need it during their stay.
Sarah:As always, learn from our mistakes.
Sarah:With that, my name is Sarah Karakaian.
Annette:I'm Annette Grant, and together we are--
Both Annette & Sarah:Thanks for Visiting.