Hey, it's Shaun from Open Pantry company.
Speaker AAnd this is the prep list.
Speaker AYour Monday hospital reset.
Speaker AEach week in under 10 minutes, we'll look at one trend, one tool, one operator move, and one smart question to sharpen your week.
Speaker AThis week's focus is a big one.
Speaker AIt's talent acquisition.
Speaker ABecause no matter how good your brand or product is, if you don't have the right people in the right roles, it's all going to fall apart.
Speaker ASo the trend to watch for this week, recruitment in hospitality has shifted dramatically in the past 18 to 24 months.
Speaker AWhere venues used to heavily lean on platforms like seek ads and word of mouth, today's operators are spreading their nets across multiple platforms.
Speaker ASeek and Deed in Australia still dominate, but often bring volume over quality.
Speaker AScout jobs and LinkedIn are giving venues access to stronger front of house and back of house leadership candidates across the board.
Speaker AAnd increasingly, operators are tapping to their own platforms.
Speaker AJob boards built into rostering systems like Deputy Tanda or Employment Hero are really kicking goals.
Speaker AThe smartest venues aren't just posting jobs and hoping.
Speaker AThey're testing different platforms, adjusting job ad wording and reviewing what kind of candidates each platform attracts.
Speaker ABecause if you only fish in one pond, you're going to keep catching the same fish.
Speaker AYour tool to test for this week.
Speaker AThis week's tool is a simple but powerful one.
Speaker AInterview question templates too often hide hospitality.
Speaker AInterviews just turn into casual chats.
Speaker ASo have you worked in a busy venue before?
Speaker ADo you like working in teams?
Speaker ATell me about your last role and why you enjoyed it.
Speaker AThose kind of questions just don't cut it anymore.
Speaker ABuild a structured set of questions for each role.
Speaker AFor chefs, ask about their prep, scaling, allergen handling and leadership style of their team.
Speaker AFor front of house managers, ask about conflict resolution techniques, upselling techniques and their rostering experience.
Speaker ACritical to make sure that you make money in your venue.
Speaker AEven better, get your team involved with this one.
Speaker AAsk them.
Speaker AWhat's one question we should ask a candidate for your role templates?
Speaker ASave time, reduce bias and make sure you're testing for the skills that actually matter inside your venue.
Speaker AThe operator move for this week.
Speaker AOne group we work with recently and over the last three years is Harvest Hospitality.
Speaker AOriginally called Harvest Hotels, they've been leveling up their hiring by rethinking their job ads.
Speaker AInstead of using generic ads with long bullet points, they've started writing ads that sound like their brand voice.
Speaker AThey made it clear what they stood for, why their culture mattered, and what kind of person would actually thrive in that environment.
Speaker AAnd they pushed those ads not just on seek, but across LinkedIn and their own career pages as well.
Speaker AWe've worked with them for great success in recruitment over the last couple of years.
Speaker AThey're now at a point where they have more aligned candidates and hires who actually stick in their roles.
Speaker AWe've helped them bring on senior roles like cmo, Executive chef and ahead of people, all by leading with clarity and consistency.
Speaker AYour team question for this week.
Speaker AAre we attracting the right people or are we just filling the gaps?
Speaker AIt's an honest check in because sometimes hiring feels like firefighting, but the best teams are built by by pausing to attract the right candidates, not just the available ones.
Speaker AAnd that's your prep list for this week.
Speaker AIf you're struggling to recruit, don't just copy paste that last job ad.
Speaker ABuild a template, test platforms and make sure your brand voice comes through.
Speaker AWe've created a hospitality framework that maps this out.
Speaker AWe've got our email address in the show notes of this podcast.
Speaker AReach out to us and we'll give it to you for free.
Speaker AAnd as always, if you found this episode helpful, share it with the Hospitality mate and hit subscribe for more of the prep list.
Speaker AWe'll see you next Monday for the prep list.