1 00:00:04,320 --> 00:00:04,890 Hi there. 2 00:00:05,310 --> 00:00:07,710 I see that you made it over to the new tips 3 00:00:07,710 --> 00:00:09,660 and talk portion of the podcast. 4 00:00:10,260 --> 00:00:14,850 These are bite-sized topics that I pull from community questions and 5 00:00:14,850 --> 00:00:18,360 things that I'm observing in the world of handmade small bits. 6 00:00:19,610 --> 00:00:22,070 I've got a great topic for you. 7 00:00:22,130 --> 00:00:26,990 I don't think I've ever seen this discussed anywhere before. 8 00:00:27,140 --> 00:00:28,790 So this might be a first, 9 00:00:29,210 --> 00:00:32,660 I don't know what the topic is as a solo preneur. 10 00:00:32,660 --> 00:00:34,790 How should you refer to yourself? 11 00:00:34,850 --> 00:00:36,080 Is it I, 12 00:00:36,590 --> 00:00:39,470 even though we all know you're only working by yourself or 13 00:00:39,470 --> 00:00:40,550 should it be, 14 00:00:40,910 --> 00:00:46,160 we what's the right way to refer to yourself as a 15 00:00:46,160 --> 00:00:47,510 solo preneur. 16 00:00:47,780 --> 00:00:50,780 Obviously you're the only one in your business right now, 17 00:00:50,900 --> 00:00:53,420 but lots of times you think like, 18 00:00:53,450 --> 00:00:56,300 well, I don't want people to know that I want people 19 00:00:56,300 --> 00:00:58,340 to think I'm this big company. 20 00:00:58,700 --> 00:01:00,920 So I'm going to refer to myself as we, 21 00:01:01,490 --> 00:01:03,020 well, is that the right thing? 22 00:01:03,290 --> 00:01:04,040 You're saying, 23 00:01:04,040 --> 00:01:05,120 we, when you know, 24 00:01:05,120 --> 00:01:09,650 it's really you and I get that when I started my 25 00:01:09,650 --> 00:01:12,320 gift basket business way long time ago. 26 00:01:12,320 --> 00:01:15,920 Now I had that same dilemma because I'd been used to 27 00:01:15,920 --> 00:01:18,500 working in corporate and now all of a sudden it was 28 00:01:18,500 --> 00:01:19,220 just me. 29 00:01:19,700 --> 00:01:22,760 And eventually I knew I was going to be having a 30 00:01:22,760 --> 00:01:25,010 team. So maybe I was projecting the future, 31 00:01:25,160 --> 00:01:27,290 but it didn't feel right. 32 00:01:27,620 --> 00:01:29,600 So I am with you. 33 00:01:29,600 --> 00:01:32,240 If any of you are in this situation where you're trying 34 00:01:32,240 --> 00:01:33,290 to decide what to do, 35 00:01:33,290 --> 00:01:35,960 and you're really being so super careful with your words, 36 00:01:36,350 --> 00:01:38,120 that's the conversation we're going to have here. 37 00:01:38,450 --> 00:01:39,260 Yeah. I mean, 38 00:01:39,260 --> 00:01:40,250 you want to say we, 39 00:01:40,250 --> 00:01:44,180 because you want to present yourself as a professional business. 40 00:01:44,420 --> 00:01:46,430 We all know that just because it's you, 41 00:01:46,430 --> 00:01:49,430 it doesn't mean that you're any less professional. 42 00:01:50,360 --> 00:01:52,400 You're just still smaller. 43 00:01:52,550 --> 00:01:56,000 Or you may have decided that this is the way you're 44 00:01:56,000 --> 00:01:57,290 always going to run your business. 45 00:01:57,290 --> 00:01:58,610 You're going to be the only one. 46 00:01:58,610 --> 00:01:59,690 That's how you've set it up. 47 00:01:59,720 --> 00:02:00,950 That's the way you like it. 48 00:02:01,010 --> 00:02:02,510 And that's the way it is. 49 00:02:02,870 --> 00:02:03,470 But still, 50 00:02:03,470 --> 00:02:04,160 what do you do? 51 00:02:04,190 --> 00:02:04,610 We are, 52 00:02:04,610 --> 00:02:07,340 I sometimes you feel like you need to say we, 53 00:02:07,340 --> 00:02:11,000 because you feel like it adds more credibility and professionalism, 54 00:02:11,150 --> 00:02:14,060 and that will equate to more sales. 55 00:02:14,180 --> 00:02:15,620 That would be the reason you would do it. 56 00:02:15,620 --> 00:02:19,130 Right? We present that it's a bigger business. 57 00:02:19,160 --> 00:02:20,780 It's a more credible business. 58 00:02:20,840 --> 00:02:22,070 It's more professional. 59 00:02:22,580 --> 00:02:25,400 Maybe there's this feeling of longevity there. 60 00:02:25,460 --> 00:02:28,280 And that's going to convince somebody to buy your products. 61 00:02:28,280 --> 00:02:29,870 If you say we like, 62 00:02:29,900 --> 00:02:32,150 kind of goes without saying that you would think about doing 63 00:02:32,150 --> 00:02:37,040 that, but that only works for so long because when people 64 00:02:37,160 --> 00:02:39,380 become close to you and to follow you, 65 00:02:40,100 --> 00:02:43,220 they, at some point are going to understand more about you 66 00:02:43,220 --> 00:02:44,120 and your business. 67 00:02:44,210 --> 00:02:47,030 That it's not a we scenario or might just be a 68 00:02:47,030 --> 00:02:48,710 use scenario for the time being. 69 00:02:49,580 --> 00:02:52,520 Have you seen the new reel that is very popular? 70 00:02:52,520 --> 00:02:54,170 You know how on Instagram reels, 71 00:02:54,170 --> 00:02:55,940 they're the themes that are going. 72 00:02:55,940 --> 00:02:56,690 And right now, 73 00:02:56,690 --> 00:03:01,360 one of the current ones is a handmade creator or any 74 00:03:01,360 --> 00:03:03,580 small business is doing different clips. 75 00:03:03,940 --> 00:03:04,810 The owner says, 76 00:03:04,840 --> 00:03:06,490 I want to introduce you to my staff. 77 00:03:06,940 --> 00:03:12,430 And then the first clip is her being the bookkeeper and 78 00:03:12,430 --> 00:03:15,520 then her being the creative designer, 79 00:03:15,640 --> 00:03:19,090 and then her being the social media person, 80 00:03:19,690 --> 00:03:21,850 all of this really it's just her, 81 00:03:21,880 --> 00:03:22,750 but it's just showing. 82 00:03:22,750 --> 00:03:25,510 And it's doing kind of a play on all the different 83 00:03:25,510 --> 00:03:28,570 roles that you play as a business and joking around with 84 00:03:28,570 --> 00:03:29,740 the fact that as a solopreneur, 85 00:03:29,740 --> 00:03:31,450 you have to play all the roles. 86 00:03:31,840 --> 00:03:33,640 People get this, 87 00:03:33,820 --> 00:03:36,340 people understand that this is the case with your business, 88 00:03:36,340 --> 00:03:37,750 that many small businesses, 89 00:03:37,750 --> 00:03:40,360 you're a one person show in the beginning. 90 00:03:41,140 --> 00:03:45,310 And I actually think that that is just fine because when 91 00:03:45,310 --> 00:03:47,320 you're showing up as your true self, 92 00:03:48,070 --> 00:03:49,720 there's a level of trust there. 93 00:03:49,750 --> 00:03:52,840 People believe you more because people are going to catch on. 94 00:03:52,840 --> 00:03:53,650 If you're saying we, 95 00:03:53,650 --> 00:03:54,580 and you're not a we, 96 00:03:54,850 --> 00:03:56,170 right. If it's only you. 97 00:03:56,770 --> 00:03:59,980 So I would just be yourself. 98 00:04:00,340 --> 00:04:03,730 It also allows you when you do this to position yourself 99 00:04:03,760 --> 00:04:05,470 as the owner of the business. 100 00:04:05,710 --> 00:04:08,260 And so when you're talking and sharing something, 101 00:04:08,260 --> 00:04:09,340 whether it's on social, 102 00:04:09,340 --> 00:04:10,780 whether it's a blog article, 103 00:04:10,780 --> 00:04:12,880 wherever you find yourself speaking, 104 00:04:13,300 --> 00:04:14,230 you're the authority. 105 00:04:14,260 --> 00:04:15,370 You're the specialist, 106 00:04:15,370 --> 00:04:16,720 you're the top dog. 107 00:04:16,930 --> 00:04:20,770 And there's no reason why you can't be saying I now 108 00:04:20,800 --> 00:04:24,550 having said that there are some times when you can interject. 109 00:04:24,940 --> 00:04:26,710 We versus I, 110 00:04:27,280 --> 00:04:28,180 for example, 111 00:04:28,210 --> 00:04:33,280 when you're talking about a conversation where you've been interacting with 112 00:04:33,280 --> 00:04:35,830 a customer or in a customer group, 113 00:04:35,830 --> 00:04:37,150 like if I'm talking about, 114 00:04:37,510 --> 00:04:38,680 well, this is a great example. 115 00:04:38,830 --> 00:04:42,910 This question came up from somebody in gift biz breeze, 116 00:04:43,000 --> 00:04:44,110 our Facebook group. 117 00:04:44,590 --> 00:04:48,010 And so I can talk about the fact that we are 118 00:04:48,010 --> 00:04:49,570 having the conversation around this, 119 00:04:49,570 --> 00:04:52,180 right? That would be one time when you could use we 120 00:04:52,690 --> 00:04:55,780 another time that you can use we is, 121 00:04:55,780 --> 00:05:00,130 if you're at a craft show and you're talking about your 122 00:05:00,130 --> 00:05:01,660 fellow exhibitors, 123 00:05:01,840 --> 00:05:04,870 right? That's a we situation or other people who are coming 124 00:05:04,870 --> 00:05:05,410 up to the booth, 125 00:05:05,410 --> 00:05:07,180 we had such a good time together. 126 00:05:07,600 --> 00:05:11,020 Or you have somebody who's helping you out at the show. 127 00:05:11,410 --> 00:05:13,780 And so you are working the booth together, 128 00:05:14,230 --> 00:05:15,310 then it's we, 129 00:05:15,610 --> 00:05:17,860 right? So there are times, 130 00:05:17,890 --> 00:05:19,810 even if you're a solo preneur, 131 00:05:20,080 --> 00:05:22,330 you can interject the plural, 132 00:05:22,720 --> 00:05:24,850 right? The weep word in, 133 00:05:24,850 --> 00:05:26,470 and it's truly authentic. 134 00:05:26,470 --> 00:05:30,460 It's virtually representing what is happening in real time. 135 00:05:31,360 --> 00:05:35,530 Also, if you're working with any outside resources, 136 00:05:35,560 --> 00:05:39,580 let's say you do hire out for a bookkeeper or a 137 00:05:39,610 --> 00:05:43,150 photographer, or maybe you have, 138 00:05:43,180 --> 00:05:45,490 you recruit some people within the family to help you with 139 00:05:45,490 --> 00:05:47,050 shipping during the holidays. 140 00:05:47,050 --> 00:05:47,740 Things like that. 141 00:05:48,010 --> 00:05:48,880 That's we? 142 00:05:49,720 --> 00:05:53,440 Right? So there are times even as a solo preneur that 143 00:05:53,440 --> 00:05:59,120 you can say we and be representing accurately, 144 00:05:59,240 --> 00:06:01,130 what's really going on in your business. 145 00:06:01,280 --> 00:06:05,570 My feeling always is to go with what is true. 146 00:06:05,630 --> 00:06:07,550 And I'm going to talk about that a little bit more 147 00:06:07,550 --> 00:06:08,000 in a second. 148 00:06:08,000 --> 00:06:10,430 I'm kind of jumping ahead of myself in the way I 149 00:06:10,430 --> 00:06:11,900 wanted to present this to you. 150 00:06:11,960 --> 00:06:14,900 But if you think about it right now, 151 00:06:14,900 --> 00:06:16,880 like I do have a team behind me, 152 00:06:17,240 --> 00:06:18,890 but I'm the one talking to you. 153 00:06:19,220 --> 00:06:20,750 We are not all talking to you. 154 00:06:20,750 --> 00:06:21,680 I'm talking to you. 155 00:06:22,340 --> 00:06:23,840 So when you're on social, 156 00:06:23,840 --> 00:06:26,810 and when you are sharing things about your business, 157 00:06:26,810 --> 00:06:28,520 like how you got started, 158 00:06:29,120 --> 00:06:32,240 why you pour the candles the way you do, 159 00:06:32,240 --> 00:06:36,200 or the sense that you choose or how you've done your 160 00:06:36,200 --> 00:06:38,390 packaging, that's you. 161 00:06:38,660 --> 00:06:39,800 And when you're talking about it, 162 00:06:39,800 --> 00:06:40,760 you can use the word. 163 00:06:40,790 --> 00:06:42,200 I was thinking, 164 00:06:42,200 --> 00:06:43,370 I, whatever, 165 00:06:43,550 --> 00:06:46,640 you're the designer and producer and the owner. 166 00:06:46,670 --> 00:06:48,560 So you can definitely say I, 167 00:06:49,610 --> 00:06:54,290 the other thing here is the way you get the most 168 00:06:54,290 --> 00:06:56,990 customers is to start developing relationships. 169 00:06:56,990 --> 00:06:58,130 That's why I'm coming on, 170 00:06:58,130 --> 00:06:59,240 live on Instagram. 171 00:06:59,270 --> 00:07:00,830 I want you to know me, 172 00:07:01,670 --> 00:07:03,110 see who I am decide, 173 00:07:03,110 --> 00:07:04,670 whether you like me and want to be with me and 174 00:07:04,670 --> 00:07:05,840 follow me or not. 175 00:07:05,870 --> 00:07:06,650 But it's me. 176 00:07:06,650 --> 00:07:08,240 It's not my whole team behind me. 177 00:07:08,720 --> 00:07:12,830 This is you and I one-on-one talking on Instagram, 178 00:07:12,830 --> 00:07:15,910 live on a podcast just when I'm in your ears, 179 00:07:16,540 --> 00:07:17,980 talking all of that. 180 00:07:17,980 --> 00:07:18,850 It's one-on-one. 181 00:07:18,850 --> 00:07:21,130 So if you say we, 182 00:07:21,220 --> 00:07:23,800 that's kind of a disjoint of the relationship. 183 00:07:23,800 --> 00:07:27,250 If you want to be talking one-on-one with your potential customer. 184 00:07:27,790 --> 00:07:29,770 So you want to be saying I, 185 00:07:30,250 --> 00:07:32,440 and I think we need to get out of the idea 186 00:07:32,440 --> 00:07:37,600 that I is a less powerful and strong word than we 187 00:07:37,660 --> 00:07:40,750 there's places where you could use both of them. 188 00:07:41,110 --> 00:07:44,110 So in the conclusion of this dilemma, 189 00:07:44,200 --> 00:07:45,970 the we and I dilemma, 190 00:07:46,810 --> 00:07:50,110 what I say is own your place, 191 00:07:50,110 --> 00:07:54,040 where you are right now in time with your business. 192 00:07:54,520 --> 00:07:57,250 If you're a solopreneur and you're just starting, 193 00:07:57,250 --> 00:08:00,730 let's say this is the first month you've been in business. 194 00:08:01,060 --> 00:08:02,710 Well, you are probably an I, 195 00:08:02,950 --> 00:08:03,670 and you know what? 196 00:08:04,270 --> 00:08:08,290 I want to see you and know you and hear about 197 00:08:08,290 --> 00:08:11,080 your story and hear that you're just starting. 198 00:08:11,530 --> 00:08:14,350 And I want to buy your products because I want to 199 00:08:14,350 --> 00:08:18,430 support you and watch you go along in your journey. 200 00:08:19,000 --> 00:08:22,120 And that's the thing that you lose. 201 00:08:22,360 --> 00:08:24,790 If you start saying we too early, 202 00:08:25,390 --> 00:08:25,930 think about it. 203 00:08:25,930 --> 00:08:28,270 If you come online and you want to represent yourself as 204 00:08:28,270 --> 00:08:30,220 a bigger company than you are, 205 00:08:31,060 --> 00:08:35,050 where's the story that you get to tell when you do 206 00:08:35,050 --> 00:08:36,040 reach that level, 207 00:08:37,000 --> 00:08:40,240 right? When you hire your first employee, 208 00:08:40,240 --> 00:08:42,070 that's something to be excited about. 209 00:08:42,130 --> 00:08:45,130 If you do some people never will then, 210 00:08:45,430 --> 00:08:46,420 because people have known, 211 00:08:46,420 --> 00:08:48,490 you've been doing this by yourself for the whole time, 212 00:08:48,550 --> 00:08:52,450 you're able to celebrate with your audience that you're hiring. 213 00:08:52,810 --> 00:08:54,730 If you've been saying we all along, 214 00:08:54,930 --> 00:08:56,460 you've lost that opportunity. 215 00:08:57,090 --> 00:09:00,360 And if you do decide to show it on social, 216 00:09:00,360 --> 00:09:02,010 if you've been saying we all along, 217 00:09:02,220 --> 00:09:03,090 then people are like, 218 00:09:03,120 --> 00:09:04,020 wait a minute. 219 00:09:04,110 --> 00:09:06,150 I thought it was we already. 220 00:09:06,330 --> 00:09:08,340 And you lose some of that trust. 221 00:09:08,850 --> 00:09:09,780 You see what I'm saying? 222 00:09:10,350 --> 00:09:13,020 So own where you are in your business. 223 00:09:13,110 --> 00:09:14,610 If you're just starting. 224 00:09:14,640 --> 00:09:16,530 If you've been in business for a year, 225 00:09:16,980 --> 00:09:21,990 if you've been in business for five years and you still 226 00:09:21,990 --> 00:09:22,890 are a solopreneur, 227 00:09:22,890 --> 00:09:25,200 because that's the way you've decided to run your business, 228 00:09:25,560 --> 00:09:27,540 then good for you own it, 229 00:09:27,630 --> 00:09:31,260 claim it and be that in the end, 230 00:09:31,260 --> 00:09:34,800 people buy because they make an emotional investment or they always 231 00:09:34,800 --> 00:09:36,990 talk about what can be the price free shipping. 232 00:09:37,110 --> 00:09:38,070 In the end, 233 00:09:38,130 --> 00:09:41,070 everyone makes decisions on what they're going to purchase with their 234 00:09:41,070 --> 00:09:43,470 heart, through their emotions. 235 00:09:43,800 --> 00:09:46,830 And when you're able to connect with someone on a deeper 236 00:09:46,830 --> 00:09:49,140 level, because you have a relationship with them, 237 00:09:49,710 --> 00:09:52,980 you have developed a level of trust. 238 00:09:52,980 --> 00:09:56,190 By the way you speak that people feel that you're being 239 00:09:56,190 --> 00:09:59,580 genuine and authentic and just showing up as you, 240 00:09:59,820 --> 00:10:02,190 they are more likely to buy from you. 241 00:10:03,420 --> 00:10:05,370 So claim your spot, 242 00:10:05,850 --> 00:10:07,050 be who you are. 243 00:10:07,860 --> 00:10:11,820 If your aspiration is to go from being a solopreneur, 244 00:10:12,030 --> 00:10:14,610 to having employees in your company, 245 00:10:15,120 --> 00:10:18,660 then let that story unfold to your followers as well, 246 00:10:18,780 --> 00:10:20,220 because they'll support it. 247 00:10:20,520 --> 00:10:22,080 And they'll celebrate with you. 248 00:10:22,410 --> 00:10:23,520 And in that way, 249 00:10:23,760 --> 00:10:25,380 when you circle it all back and you're, 250 00:10:25,380 --> 00:10:30,060 you're your authentic self you've developed trust with your community and 251 00:10:30,120 --> 00:10:31,710 those who are following you, 252 00:10:31,800 --> 00:10:33,090 watching you, 253 00:10:33,330 --> 00:10:36,510 you continue to share with them on a day-to-day basis are 254 00:10:36,510 --> 00:10:38,820 the ones who are going to continue to buy from you 255 00:10:39,150 --> 00:10:41,280 and tell others about you. 256 00:10:41,880 --> 00:10:44,160 So I want you to go out and own who you 257 00:10:44,160 --> 00:10:48,690 are, where you are in your business and come as yourself 258 00:10:48,990 --> 00:10:53,990 as you as I that's a wrap. 259 00:10:54,590 --> 00:10:56,570 I may get to the point kind of girl. 260 00:10:56,990 --> 00:10:59,720 And this is what you can expect from these quick midweek 261 00:10:59,720 --> 00:11:02,000 sessions. Now it's your turn. 262 00:11:02,480 --> 00:11:05,150 Go out and fulfill that dream of yours. 263 00:11:05,420 --> 00:11:07,790 Share your handmade products with us. 264 00:11:08,180 --> 00:11:09,350 We want them, 265 00:11:09,470 --> 00:11:12,200 and they bring us both so much happiness..