Welcome to Close it now, the podcast that's revolutionizing the H Vac and home improvement trades industries.
Speaker AGet ready to dive deep into the world of heating, ventilation and air conditioning.
Speaker AWe're turning up the heat on industry standards and cooling down misconceptions.
Speaker AAnd we're not just talking about fixing vents and adjusting thermostats.
Speaker AIt's about the transformative movement that's reshaping the very foundation of H Vac and home improvement.
Speaker AWe're the driving force, inspiring top performers who crave excellence not only in their professional endeavors, but also in fitness, nutrition, relationships and personal growth, proving that we can indeed have it all.
Speaker AThis is Close it now, where excellence meets excitement.
Speaker ALet's get to work.
Speaker ANow, your host, Sam Wakefield.
Speaker BOkay, so the homeowner didn't say a word, but you could feel it.
Speaker BCrossed arms, tense, energy there, hanging out.
Speaker BSomething was off.
Speaker BAnd here's the truth.
Speaker BIt probably wasn't just them, it was you too.
Speaker BBecause buyers don't just mirror your words, they mirror your state.
Speaker BSo that is what we're going to talk about in today's episode.
Speaker BSo here's a quick recap.
Speaker BThis is part number.
Speaker BWhat is this?
Speaker BNumber six.
Speaker BPart number six in the energy series that I'm doing.
Speaker BNumber one was energy the hidden cell skill.
Speaker BNumber two was the container.
Speaker BIt's not what you say, it's the space that you create to hold what you say.
Speaker BThe emotional leadership was.
Speaker BNumber three, staying calm when they aren't to be the calm in their chaos.
Speaker BNumber four, transferring certainty.
Speaker BWe're leading with belief.
Speaker BWe're not leading with just the words that you use, the words you say.
Speaker BAnd number five, energetic consistency.
Speaker BShow up at your best every time.
Speaker BSo today we're going to dive in really into the psychology and the, the neuroscience, the brain science behind energetic mirroring and how to shift when your buyer starts to reflect back at you.
Speaker BSo that is what we're getting into today.
Speaker BToday is I am coming in.
Speaker BLet's see if you can see out my window.
Speaker BRight now.
Speaker BI am in the hotel in Boston, Massachusetts.
Speaker BTomorrow is day one of the relentless ultimate sales transformation event and it is going to be fire.
Speaker BThere's a lot of energy already around the, around the area from the people that I've been talking to and it's going to be awesome.
Speaker BSo get here if you possibly can.
Speaker BIf you hear this and you're in anywhere in the area or just travel across the freaking country last minute, get to the event.
Speaker BIt will be worth it.
Speaker BIt's good to change lives so we are starting a movement.
Speaker BThis is not just another sales training.
Speaker BOkay, so let's get into.
Speaker BActually, I'm gonna, I, I'm gonna grab my water here because I am thirsty.
Speaker BWe need a what's in your cup Section.
Speaker BAll right, time for some hydration.
Speaker BWhat are you drinking today?
Speaker BI had some rubos tea last night and this morning had some awful coffee at the hotel.
Speaker BSo hopefully there are some good coffee places here in Boston that I can check out today while we're setting up for the event.
Speaker BBut I am hydrating today.
Speaker BWhat you got in your cup?
Speaker BYou got a cool bean?
Speaker BAnything you want to suggest to me?
Speaker BShoot me a.
Speaker BShoot me some suggestions for some coffee beans.
Speaker BYou can email me.
Speaker BSam, close it now dot net.
Speaker BI'm always looking for the adventure.
Speaker BIf you know of a great place in Boston that is a great coffee shop for me to try, shoot me that recommendation.
Speaker BYou can put it in the Close it now Facebook group.
Speaker BYou can email it to me, let me know.
Speaker BSo let's take a sip together.
Speaker BThree, two, one.
Speaker BAll right, so let's get into this episode.
Speaker BStep one, let's.
Speaker BLet's explain a little bit what mirror neurons are.
Speaker BBecause then, because that's what actually happens in the body, the way that the energy works.
Speaker BThis, this is science.
Speaker BSo basically humans have this built in mirror neuron.
Speaker BIt's going to reflect others emotional states.
Speaker BWhen you walk in flustered, rushed, uncertain, buyers can feel it instantly.
Speaker BThey know exactly what's going on.
Speaker BAnd you do the same thing when somebody walks into the room.
Speaker BAnd you can just tell when something's off.
Speaker BYou can tell when something's good, when something's bad.
Speaker BIt doesn't matter what's going on.
Speaker BYou can just sense it.
Speaker BYou know, say it's a family member.
Speaker BYou.
Speaker BI mean, that's why we know.
Speaker BIt's like, hey, what's wrong?
Speaker BNothing.
Speaker BHey, what's wrong?
Speaker BNothing.
Speaker BHey, what's wrong?
Speaker BOkay, we can feel it.
Speaker BEven if there's no outward signs of something being actually wrong, we know what's going on.
Speaker BSo we have to realize the, that people, buyers, your homeowners, they do the same thing.
Speaker BIf you've got something wrong, if something's going on, you walk in.
Speaker BIf you're, if you're busy, if you're rushed, if you're uncertain, all the things when you walk in, they're gonna know if you're the owner out there that is still running all of your sales appointments and trying to run your business, and you think that they can't tell they Can.
Speaker BSo that's why I always recommend fire yourself from that role as fast as possible.
Speaker BGet yourself a dedicated salesperson.
Speaker BYour numbers will go up right away, strictly because they're not trying to run the business also.
Speaker BSo huge, huge, huge.
Speaker BYou're not just communicating with words, you're transmitting energy.
Speaker BAnd that's.
Speaker BThat's a huge part of this.
Speaker BSo before the pitch even begins, their body is already mirroring yours.
Speaker BThis is why forever.
Speaker BI've said that your energy introduces yourself before you ever knock on the door.
Speaker BAnd that's exactly what's going on.
Speaker BSo what are you actually communicating?
Speaker BSo your state leaks before your script lands.
Speaker BIt just starts oozing out of you.
Speaker BSo if your tone, pace, and presence say, man, I need this cell going to tighten up.
Speaker BIf you.
Speaker BThis is why we say if you have commission breath, even if you think you're acting perfectly normal, they can feel it.
Speaker BThey can feel it.
Speaker BIf your energy says, I'm calm, I'm in control, and I'm here to guide, that's when they relax.
Speaker BSo what?
Speaker BOne of the things that you can do before your appointments, before the door opens is take 10 seconds and do a self scan.
Speaker BFirst of all, of course, check your breath.
Speaker BI don't know if you knew this, but the number one complaint that people have about salespeople, it's not that they're pushy, none of the things.
Speaker BIt's bad breath.
Speaker BBad breath is the number one complaint about salespeople.
Speaker BSo always do a breath check.
Speaker BKeep something at the ready.
Speaker BWe don't chew gum in appointments, but have yourself some mouthwash, have yourself some mints.
Speaker BDo something because you don't want to fall into the number one complaint that people have bad breath.
Speaker BSo don't.
Speaker BDon't let that be you.
Speaker BNumber two, your posture.
Speaker BAre you standing straight?
Speaker BAre you.
Speaker BAre you postured up right?
Speaker BAnd I don't mean posture as in faking a faking a posture.
Speaker BI mean your actual physical posture.
Speaker BAre you standing up straight, you know, chest, chest out, shoulders back, like that.
Speaker BYou actually are happy and proud to be there.
Speaker BWhat's your emotional state like?
Speaker BCheck over that.
Speaker BAsk, what do I want them to feel from me right now?
Speaker BWhat do I want them to feel from me right now?
Speaker BSo this is one of the checks we have to do before we.
Speaker BIf we want to show up in our power and show up in our presence and show up with.
Speaker BTo be someone worth buying from, all of these things.
Speaker BIt's, it's.
Speaker BThere's a lot of steps to it.
Speaker BAnd as you start to do this, of course it, it just, it becomes second nature.
Speaker BIt's natural.
Speaker BBut when this is the why we break this apart.
Speaker BBecause I don't want you to have to take 15 years to figure this out on your own.
Speaker BI want you to be able to do it right away.
Speaker BSo here's an and the reason this is important.
Speaker BLet's take, you know, take two people.
Speaker BWe've all been in the situation or have known people in this situation know say two.
Speaker BTwo tax, two.
Speaker BTwo advisors, two salespeople, whatever they've got.
Speaker BOh, excuse me everybody.
Speaker BThis is one of those crazy day after travel days.
Speaker BI'm glad I came into Boston a day early so I couldn't get a little bit of rest before this event.
Speaker BOkay, so two people, they have the same script, same role play in the roleplay classroom.
Speaker BThey both nail it.
Speaker BYou can't tell the difference.
Speaker BBut then they same and you know, same industry.
Speaker BIt doesn't matter what the industry is.
Speaker BIt could be anything.
Speaker BBut then they go out and one just knocks it down.
Speaker BThey sell everything they touch, the other one struggles.
Speaker BWhat's the difference?
Speaker BIt's not the offer, it's not the script.
Speaker BIt's not the ability to role play the script so many times.
Speaker BIt's their internal energy.
Speaker BIt's the sto.
Speaker BYou know, there's.
Speaker BIt's like we all wonder the differences.
Speaker BThe differences are what's inside the differences.
Speaker BIs the rest of this, you know, a train, we can train a monkey to learn a script and recite a script and take an order, but that's not what makes a salesperson.
Speaker BThese are the things that makes people truly exceptional and everybody else average.
Speaker BSo let's have some.
Speaker BLet me give you some tactical energy reset tools.
Speaker BThe will really help with this process.
Speaker BSo when your day is off, here's how to reset fast.
Speaker BFirst all.
Speaker BFirst of first off is, you know, pull over somewhere, just stop, sit in the truck, get out.
Speaker BI actually this is.
Speaker BI.
Speaker BI used to like to go to cemeteries when I was in the field.
Speaker BI would go to a cemetery because.
Speaker BAnd then us especially if the weather was nice and go to a cemetery.
Speaker BSometimes I will get out.
Speaker BSometimes I would just sit in the truck.
Speaker BBut here's the thing.
Speaker BThey're quiet and nobody will bother you.
Speaker BJust don't pull up near where an actual funeral is going on.
Speaker BBut they're quiet.
Speaker BNo one will bother you.
Speaker BThat people go to cemeteries to be alone and have quiet time.
Speaker BSo here's your ninja trick of the day.
Speaker BIf you need to go somewhere and get some work done or do one of these resets and be mindful and know that no one is going to bother you and it's going to be quiet.
Speaker BGo park in a cemetery.
Speaker BSo that's my ninja trick of the day.
Speaker BBut so I would go to a cemetery because they're so quiet and peaceful and it's a nice way to help, help you reset.
Speaker BOr of course you can go anywhere else.
Speaker BYou can go to a park, all these things.
Speaker BBut first of all, you're going to focus on your breath.
Speaker BIntentional breathing is everything.
Speaker BMost people don't breathe deep enough.
Speaker BSo what you're going to want to do is just 60 seconds of grounded breathing.
Speaker BSo you're going to inhale for four seconds, hold for four seconds, exhale for six, hold for four seconds and just keep doing that over and over, you know, just for a minute.
Speaker BThat's all it takes.
Speaker BBut when you breathe in, fully inhale your stomach first and then your chest, fully inhale.
Speaker BAnd then when you exhale, fully exhale and slow your breathing and be intentionally in control of that and that starts, that actually resets your nervous system and it starts you down this path of being able to reset energetically.
Speaker BAnd then what you want to do is start to visualize, you know, see that customer already relaxed.
Speaker BThis is in between appointments.
Speaker BGo into the next appointment.
Speaker BJust visualize them relaxed, visualize them open.
Speaker BHere's an anchor phrase that you can use.
Speaker BI bring peace, I bring clarity.
Speaker BPhys.
Speaker BYou know, one of the things also is take notice of your, your actual physicality.
Speaker BNotice.
Speaker BOr is your jaw super tight?
Speaker BRelax it.
Speaker BHow about your shoulders?
Speaker BThey seem to be super tight.
Speaker BIntense.
Speaker BAs you breathe, focus on relaxing those steady pace yourself.
Speaker BLike really scan your whole body and relax the things that need relax the things that may be too tense.
Speaker BBecause how you enter the home, how you enter their house is going to determine how they receive you.
Speaker BHow you enter the home determines how the home receives you.
Speaker BYou can do this and calm through enduring your appointment.
Speaker BBut if you've already entered the house and you're like tense and uptight before they're going to feel it first, and then you've got a bigger mountain to climb because now you have to calm down and then lead the way.
Speaker BAnd then they calm down all the things, it's much, much simpler to just reset before you get there and, and they'll receive you way better.
Speaker BYou, you won't get as much resistance and opposition at the beginning.
Speaker BOkay, so now we're going to talk about embodiment selling from the inside out.
Speaker BBecause this is, this, this is crucial.
Speaker BIt's fully inhabiting the energy that you want them to feel.
Speaker BSo we don't fake confidence.
Speaker BWe feel it and they follow us.
Speaker BSo posture, breath, focus, you know, and focus.
Speaker BCommunication, you know, it's more than any script.
Speaker BI'm not saying we don't use scripts.
Speaker BI'm saying that this is so crucial.
Speaker BAnd you, you know, a script without this is just words.
Speaker BSo here's my challenge to you today.
Speaker BOne, practice showing up with a feeling, not just a message.
Speaker BSo, and you can test this too.
Speaker BSo practice not only just showing up with the visualization, show up with an intentional feeling.
Speaker BSo, and here's how to test it.
Speaker BYou know, when you, when you're fully calm, no hype, walk in that way and see what shifts and then practice it.
Speaker BSo another time, show up with a.
Speaker BBe bouncier, with more enthusiasm.
Speaker BTrack your homeowners.
Speaker BStart to pay attention.
Speaker BIntentionally choose a few different states to show up in the home with when you first get there and notice how they will follow you, because I can guarantee you they do.
Speaker BI, I've done this for years because one, it keeps it interesting.
Speaker BThat way you're not just bored all the time now that you're bored.
Speaker BBut sometimes things get so repetitious.
Speaker BDo different things to shake yourself up.
Speaker BSo practice that.
Speaker BSo that is the, that's the episode today.
Speaker BSo let's recap real quick.
Speaker BOne, they just, they don't want to just hear your pitch.
Speaker BThey want to feel your presence.
Speaker BNumber two, your nervous system will lead theirs.
Speaker BNumber three, mirror neurons are real.
Speaker BMake them your ally, not your saboteur.
Speaker BAnd reset your energy.
Speaker BYou know, reset your energy.
Speaker BAnd you do have the ability to reset the entire room.
Speaker BSo this is the very last call.
Speaker BSpeaking of resetting the entire room, if you hear this and you.
Speaker BIf it's at all possible for you to make it happen, get here to Boston May.
Speaker BThis is May 5th.
Speaker BMay 6th starts the relentless, the ultimate sales transformation event.
Speaker BAnd tickets are half price, so there's no reason you shouldn't be here.
Speaker BThat is, that's my challenge to you.
Speaker BDo you.
Speaker BIf you hear this on Monday and you get there on Tuesday, let me know.
Speaker BI'll have a special gift for you if you come to the event.
Speaker BSo here's the final thought.
Speaker BToday you don't sell with your mouth.
Speaker BYou sell with your state.
Speaker BLead your energy and they will follow.
Speaker BSo that is the, the episode.
Speaker BAs always, everybody, thank you for listening.
Speaker BIf you got some value from this Go and leave me a five star review.
Speaker BGo to Apple, Apple podcasts, go to Google.
Speaker BForeclose it now.
Speaker BI love, love, love it when people leave pod leave reviews.
Speaker BIt's it helps me be able to get better and more guests on the show because that's one of the things they look at.
Speaker BI don't know if you knew this.
Speaker BWhen I'm trying reaching out to authors and to the some of the high end guests that I'm able to get on here.
Speaker BOne of the things I look at is what does the show review like.
Speaker BAnd so once they see, when they see a lot of reviews, a lot of five star reviews, then they are much more likely to say yes to being a guest on the show.
Speaker BSo leave me some reviews and we'll get better guests.
Speaker BSo thank you for being here everybody.
Speaker BI'm so grateful for you, for every single one of you and I'm excited to see where your journey is going in this energy series.
Speaker BPop me a message.
Speaker BYou can email me Sam, close it now.net make sure to join the Facebook group.
Speaker BSearch Close it now on Facebook and the group will come right up.
Speaker BAnd on Instagram, it's the real Close it Now.
Speaker BI appreciate everybody for listening and go change your world one heat stroke at a time, one frostbite at a time.
Speaker BAnd and as always, everybody, you go be someone worth buying from.
Speaker AYou've been listening to the Close it now podcast.
Speaker AOur passion is to dive headfirst into the transformative movement that's reshaping the very foundation of H Vac and home improvement and at the same time covering fitness, nutrition, relationships and personal growth, proving that we can indeed have it all.
Speaker AWe hope you've enjoyed the show.
Speaker AIf you did, make sure to like, rate and review.
Speaker AWe'll be back soon, but in the meantime, find the website@CloseItNow.net find us on Instagram herealcloseitnow and on Facebook @CloseItNow.
Speaker ASee you next time.