Speaker:

Foreign.

Speaker:

Most business owners, including myself, aspire to growth.

Speaker:

But did you know that growth, specifically rapid growth, can be

Speaker:

a very, very dangerous thing? In this week's podcast, I'm going to

Speaker:

be diving into this crucial topic of growth, specifically how

Speaker:

rapid growth can lead to a hidden danger called

Speaker:

over trading. Is it trapped that even businesses that are

Speaker:

profitable can fall into, with the disastrous

Speaker:

consequences that follow?

Speaker:

Let's set the scene. Imagine you're building your business, your emotion,

Speaker:

your drive, your passion. You're pouring your heart and soul into it. And

Speaker:

growth is that ultimate goal, that ultimate aspiration,

Speaker:

right? After all, if your business isn't growing, it's probably going

Speaker:

backwards, it's falling behind. But there's a twist in the tell.

Speaker:

Uncontrolled and rapid growth can wreck even the

Speaker:

most promising ventures. Now, this brings us neatly to this topic of

Speaker:

over trading. What actually is it? Well, in simple terms,

Speaker:

it's when your business takes on more than it can handle, both in

Speaker:

financial and operational terms, or a combination of the two.

Speaker:

Imagine revving your car engine so hard that it blows up.

Speaker:

That's similar to over trading. Now, to explain this,

Speaker:

let me share a story. I'm going to introduce Serena. Now,

Speaker:

Serena say four years ago she started a boutique

Speaker:

business making high quality bags. Things were steady,

Speaker:

turning over £250,000 a year with a

Speaker:

£30,000 profit margin. She has an overdraft facility of

Speaker:

20,000, just in case those unexpected bills come in.

Speaker:

Just in case demand is low. But those bills have still got to be paid.

Speaker:

Those overhead and running costs have still got to be met. And then one day,

Speaker:

that dream deal comes along. A big major retailer

Speaker:

puts in an order for £50,000 worth of her bags every

Speaker:

month for the next two years. That's got to be exciting, right?

Speaker:

It's the kind of moment that many business owners and entrepreneurs dream

Speaker:

about. Let's see what happened next. Now, to meet the demand,

Speaker:

Serena orders more materials, takes on more staff

Speaker:

and ramps up the production line. By month two, the first

Speaker:

batch has been delivered. But there's a catch. Her payment terms

Speaker:

will the retailer are an eye watering 70 days. And

Speaker:

that's over two months before Serena will see any of that money

Speaker:

in her bank account. Meanwhile, her suppliers want to

Speaker:

be paid sooner. They've got their own bills to pay. They don't want

Speaker:

to extend their credit terms. So Serena goes to the bank and asks

Speaker:

to increase her overdraft limit. They agree initially, but by

Speaker:

month three, their cracks are forming. Suppliers

Speaker:

aren't being paid on time, that cash isn't coming in, they're

Speaker:

stopping deliveries now of the materials required to make those

Speaker:

bags. Legal threats are piling up and a bank, getting a

Speaker:

bit jittery, a bit nervous, refused to extend the

Speaker:

overdraft. Serena's business is now in serious

Speaker:

trouble. This everybody is overtrading in

Speaker:

action. It's what happens when growth outpaces cash

Speaker:

flow. Now, there are trigger signs, there are warning signs. These

Speaker:

include cash flow struggles. Materials are being

Speaker:

purchased, staff are being paid. You want to keep the lights on, but the

Speaker:

revenue, the cash flow isn't coming in fast enough to

Speaker:

meet that cash outflow. Secondly, you're over

Speaker:

investing in resources. You need to buy more equipment, you need

Speaker:

to stock up with more inventory, you need additional staff,

Speaker:

otherwise you're not going to be able to operate and those reserves are going

Speaker:

to quickly diminish. There are going to be tensions with your

Speaker:

suppliers. Those suppliers you haven't been paid will

Speaker:

understandably want to be paid and they will, if needed, stop

Speaker:

working with you. A worst case, they will take legal action against you and

Speaker:

you're going to have that legal scimitar hanging over. Other

Speaker:

signs, there are going to be banking roadblocks. Lenders understandably

Speaker:

will be hesitant to extend credit when they see some instability.

Speaker:

And if they do advance credit facilities, they're likely to be more

Speaker:

expensive because they perceive the risk is much greater. And also

Speaker:

your profit margins will take a squeeze in order to fulfill those

Speaker:

orders. Those retailers, by the way, are going to be negotiating strong

Speaker:

and hard discounts. Increased costs to fulfill those large orders

Speaker:

will gobble away at your profits. Now, over trading isn't

Speaker:

just a theoretical issue. It's a very common pitfall, especially

Speaker:

for startups and those businesses that suddenly experience rapid

Speaker:

growth. Growth demands investment, not just in cash

Speaker:

investment, but also staffing resources to meet it as well. Too much too

Speaker:

for us and you create a cash crunch. Now, having

Speaker:

said that, how can we actually avoid it? Now, there are a few strategies

Speaker:

that Serena could have adopted. Firstly, negotiating her payment

Speaker:

terms, if she'd secured shorter terms, say 30 days instead of

Speaker:

the 70 days, the cash flow would have been more manageable. She might be

Speaker:

thinking, I can't go down that route of negotiating 70 days,

Speaker:

otherwise I won't get the business. Well, you need to be strong and

Speaker:

firm and make the case. Secondly, exploring the different

Speaker:

options for financing. Tools like invoice financing, financing or

Speaker:

factoring can convert those unpaid debts into

Speaker:

immediate cash. Instead of buying equipment outright, perhaps the

Speaker:

equipment could have been hired or leased. That working capital, that

Speaker:

central ATM of the business, would have been kept intact.

Speaker:

Thirdly, managing those supplier relationships carefully

Speaker:

by communicating with our suppliers, perhaps even asking them if

Speaker:

it were possible to extend the credit terms, making those payments on

Speaker:

time would have kept them on side during those busy periods. There were

Speaker:

two more bits Shisha could have factored in. Investing in a back office, support

Speaker:

the infrastructure, making sure she's got enough resources, for example, in the

Speaker:

accounts team. Having good, strong credit control, chasing payments

Speaker:

and keeping track of cash flow will be a lifesaver. A more critical

Speaker:

thing would have been to actually have done a cash flow forecast,

Speaker:

a cash plan. Having that idea of what the future looks like

Speaker:

in cash flow terms makes the anxiety much less,

Speaker:

and it makes it easier to take account of what lies ahead.

Speaker:

Now there's a key takeaway here. Growth isn't just about winning new

Speaker:

contracts. Adrenaline rush though it may be. It's about sustaining that

Speaker:

growth. And you need to track two critical numbers. Number one,

Speaker:

cash flow. The money coming in and out of your bank account on a daily

Speaker:

basis. There's a truism in business that you can sustain and

Speaker:

survive without making profits. But once you run out of cash or access to

Speaker:

it, close the lights as you leave the building. You will not survive.

Speaker:

The second thing to track is the working capital, and that's the flow of

Speaker:

inventory, supplier payments and cash. And these are the resources

Speaker:

available to cover the short term obligations like paying your staff,

Speaker:

paying suppliers, paying your bills, and paying yourself. If any of these

Speaker:

run dry, even most profitable business will collapse.

Speaker:

As we draw things to a conclusion, remember this growth is a

Speaker:

positive thing. It's the goal for most of us. And even if your ambition to

Speaker:

grow is not significant, remember, standing still means you're

Speaker:

going backwards. But growth has to be managed carefully. Take the time

Speaker:

to plan your cash flow, do those forecasts, access and secure

Speaker:

flexible funding options, and negotiate terms that keep the

Speaker:

balance in your favor. This is not a one directional conversation,

Speaker:

and if you're considering taking a major leap, ask yourself, do I have the

Speaker:

resources and the systems in place to handle it? If the answer is

Speaker:

no, it might be wiser to hold off, scale up more gradually, or make

Speaker:

that investment. If this episode resonates with you, well, check out the show notes for

Speaker:

links to more resources and until next time, stay savvy.