Foreign.
Speaker:Most business owners, including myself, aspire to growth.
Speaker:But did you know that growth, specifically rapid growth, can be
Speaker:a very, very dangerous thing? In this week's podcast, I'm going to
Speaker:be diving into this crucial topic of growth, specifically how
Speaker:rapid growth can lead to a hidden danger called
Speaker:over trading. Is it trapped that even businesses that are
Speaker:profitable can fall into, with the disastrous
Speaker:consequences that follow?
Speaker:Let's set the scene. Imagine you're building your business, your emotion,
Speaker:your drive, your passion. You're pouring your heart and soul into it. And
Speaker:growth is that ultimate goal, that ultimate aspiration,
Speaker:right? After all, if your business isn't growing, it's probably going
Speaker:backwards, it's falling behind. But there's a twist in the tell.
Speaker:Uncontrolled and rapid growth can wreck even the
Speaker:most promising ventures. Now, this brings us neatly to this topic of
Speaker:over trading. What actually is it? Well, in simple terms,
Speaker:it's when your business takes on more than it can handle, both in
Speaker:financial and operational terms, or a combination of the two.
Speaker:Imagine revving your car engine so hard that it blows up.
Speaker:That's similar to over trading. Now, to explain this,
Speaker:let me share a story. I'm going to introduce Serena. Now,
Speaker:Serena say four years ago she started a boutique
Speaker:business making high quality bags. Things were steady,
Speaker:turning over £250,000 a year with a
Speaker:£30,000 profit margin. She has an overdraft facility of
Speaker:20,000, just in case those unexpected bills come in.
Speaker:Just in case demand is low. But those bills have still got to be paid.
Speaker:Those overhead and running costs have still got to be met. And then one day,
Speaker:that dream deal comes along. A big major retailer
Speaker:puts in an order for £50,000 worth of her bags every
Speaker:month for the next two years. That's got to be exciting, right?
Speaker:It's the kind of moment that many business owners and entrepreneurs dream
Speaker:about. Let's see what happened next. Now, to meet the demand,
Speaker:Serena orders more materials, takes on more staff
Speaker:and ramps up the production line. By month two, the first
Speaker:batch has been delivered. But there's a catch. Her payment terms
Speaker:will the retailer are an eye watering 70 days. And
Speaker:that's over two months before Serena will see any of that money
Speaker:in her bank account. Meanwhile, her suppliers want to
Speaker:be paid sooner. They've got their own bills to pay. They don't want
Speaker:to extend their credit terms. So Serena goes to the bank and asks
Speaker:to increase her overdraft limit. They agree initially, but by
Speaker:month three, their cracks are forming. Suppliers
Speaker:aren't being paid on time, that cash isn't coming in, they're
Speaker:stopping deliveries now of the materials required to make those
Speaker:bags. Legal threats are piling up and a bank, getting a
Speaker:bit jittery, a bit nervous, refused to extend the
Speaker:overdraft. Serena's business is now in serious
Speaker:trouble. This everybody is overtrading in
Speaker:action. It's what happens when growth outpaces cash
Speaker:flow. Now, there are trigger signs, there are warning signs. These
Speaker:include cash flow struggles. Materials are being
Speaker:purchased, staff are being paid. You want to keep the lights on, but the
Speaker:revenue, the cash flow isn't coming in fast enough to
Speaker:meet that cash outflow. Secondly, you're over
Speaker:investing in resources. You need to buy more equipment, you need
Speaker:to stock up with more inventory, you need additional staff,
Speaker:otherwise you're not going to be able to operate and those reserves are going
Speaker:to quickly diminish. There are going to be tensions with your
Speaker:suppliers. Those suppliers you haven't been paid will
Speaker:understandably want to be paid and they will, if needed, stop
Speaker:working with you. A worst case, they will take legal action against you and
Speaker:you're going to have that legal scimitar hanging over. Other
Speaker:signs, there are going to be banking roadblocks. Lenders understandably
Speaker:will be hesitant to extend credit when they see some instability.
Speaker:And if they do advance credit facilities, they're likely to be more
Speaker:expensive because they perceive the risk is much greater. And also
Speaker:your profit margins will take a squeeze in order to fulfill those
Speaker:orders. Those retailers, by the way, are going to be negotiating strong
Speaker:and hard discounts. Increased costs to fulfill those large orders
Speaker:will gobble away at your profits. Now, over trading isn't
Speaker:just a theoretical issue. It's a very common pitfall, especially
Speaker:for startups and those businesses that suddenly experience rapid
Speaker:growth. Growth demands investment, not just in cash
Speaker:investment, but also staffing resources to meet it as well. Too much too
Speaker:for us and you create a cash crunch. Now, having
Speaker:said that, how can we actually avoid it? Now, there are a few strategies
Speaker:that Serena could have adopted. Firstly, negotiating her payment
Speaker:terms, if she'd secured shorter terms, say 30 days instead of
Speaker:the 70 days, the cash flow would have been more manageable. She might be
Speaker:thinking, I can't go down that route of negotiating 70 days,
Speaker:otherwise I won't get the business. Well, you need to be strong and
Speaker:firm and make the case. Secondly, exploring the different
Speaker:options for financing. Tools like invoice financing, financing or
Speaker:factoring can convert those unpaid debts into
Speaker:immediate cash. Instead of buying equipment outright, perhaps the
Speaker:equipment could have been hired or leased. That working capital, that
Speaker:central ATM of the business, would have been kept intact.
Speaker:Thirdly, managing those supplier relationships carefully
Speaker:by communicating with our suppliers, perhaps even asking them if
Speaker:it were possible to extend the credit terms, making those payments on
Speaker:time would have kept them on side during those busy periods. There were
Speaker:two more bits Shisha could have factored in. Investing in a back office, support
Speaker:the infrastructure, making sure she's got enough resources, for example, in the
Speaker:accounts team. Having good, strong credit control, chasing payments
Speaker:and keeping track of cash flow will be a lifesaver. A more critical
Speaker:thing would have been to actually have done a cash flow forecast,
Speaker:a cash plan. Having that idea of what the future looks like
Speaker:in cash flow terms makes the anxiety much less,
Speaker:and it makes it easier to take account of what lies ahead.
Speaker:Now there's a key takeaway here. Growth isn't just about winning new
Speaker:contracts. Adrenaline rush though it may be. It's about sustaining that
Speaker:growth. And you need to track two critical numbers. Number one,
Speaker:cash flow. The money coming in and out of your bank account on a daily
Speaker:basis. There's a truism in business that you can sustain and
Speaker:survive without making profits. But once you run out of cash or access to
Speaker:it, close the lights as you leave the building. You will not survive.
Speaker:The second thing to track is the working capital, and that's the flow of
Speaker:inventory, supplier payments and cash. And these are the resources
Speaker:available to cover the short term obligations like paying your staff,
Speaker:paying suppliers, paying your bills, and paying yourself. If any of these
Speaker:run dry, even most profitable business will collapse.
Speaker:As we draw things to a conclusion, remember this growth is a
Speaker:positive thing. It's the goal for most of us. And even if your ambition to
Speaker:grow is not significant, remember, standing still means you're
Speaker:going backwards. But growth has to be managed carefully. Take the time
Speaker:to plan your cash flow, do those forecasts, access and secure
Speaker:flexible funding options, and negotiate terms that keep the
Speaker:balance in your favor. This is not a one directional conversation,
Speaker:and if you're considering taking a major leap, ask yourself, do I have the
Speaker:resources and the systems in place to handle it? If the answer is
Speaker:no, it might be wiser to hold off, scale up more gradually, or make
Speaker:that investment. If this episode resonates with you, well, check out the show notes for
Speaker:links to more resources and until next time, stay savvy.