. TREY: Hello!
CHELSEY:Oh my God.
CHELSEY:A costume change during the intro occurred.
TREY:I just did a frantic costume change, like I'm doing a community
CHELSEY:Trey is dressed in our Karen costumes.
CHELSEY:And that's funny because the song was going on and I was doing our usual, like I usually
CHELSEY:And now...
CHELSEY:Karen's arrived.
TREY:I frantically, I pushed the theme song button.
TREY:I threw my headset off.
TREY:I ran off camera.
TREY:I had everything pre-set I had my wig.
TREY:I had, well, I had these glasses on already, but...
CHELSEY:The glasses, yeah, but they work.
TREY:And then I had this wig and,
CHELSEY:and he returned with the headphones on and the wig is like per, I mean, I'm impressed!
CHELSEY:What a great quick change.
TREY:Thank you.
TREY:Thank you.
TREY:Hey everyone.
TREY:Uh, if you aren't a part of Patreon and watching this then you are annoyed.
TREY:So let's get into the podcast.
TREY:Welcome to Review That Review.
TREY:This is the podcast that is dedicated to reviewing
CHELSEY:reviews!
CHELSEY:We're just like Siskel and Ebert only instead of reviewing cinematic, masterpieces, we
CHELSEY:And sometimes we got to point it out, suspicious, online reviews.
TREY:That's Chelsey Donn!
CHELSEY:And that's Trey Gerrald.
TREY:And when we come together on this very podcast, We are..
VOICEOVER:The Review Queens.
TREY:How's your week been, my RQ-C?
CHELSEY:Ugh, RQ-T, let me tell you it's it's been a week.
CHELSEY:I mean, all things considered things are good, but Goldie is like in the
CHELSEY:It hurts.
CHELSEY:Like she's only 14 weeks and she caused blood.
CHELSEY:I mean, I have a band-aid on.
CHELSEY:Look at this!
TREY:Chelsey!
TREY:You were hiding this the whole time.
CHELSEY:I know I got a bandaid on this thumb and, uhh, it's a bleeder and it's her, it's her fault.
CHELSEY:She doesn't mean it.
CHELSEY:I know that like it's out of love, but like it does...
TREY:Well, isn't it out of teething?
TREY:They're just like biting everything because their teeth are hurting them.
CHELSEY:Like, I thought that too, but I feel like it's aggressive.
CHELSEY:Like it's a little, you know, we have someone who knows someone who knows
CHELSEY:No, no.
CHELSEY:The person says she worked with Cesar Milan, we have her coming in a couple of weeks to help out.
CHELSEY:I have to be the pack leader.
CHELSEY:That's what she said that like, if I'm not the pack leader,
TREY:She'll try to be.
CHELSEY:She's going to be the pack leader because one of us has gotta be the pack leader.
CHELSEY:So I think I'm not leading enough.
CHELSEY:And so she's getting aggressive!
CHELSEY:Anyway, that's what's happening over here in my week.
CHELSEY:What's happening in your week, Trey?
TREY:You know, we, um, I mentioned last week that we, I was going to my husband
CHELSEY:That's right.
TREY:And we went.
CHELSEY:How'd it go?
TREY:It was a really fun.
TREY:We went on a Thursday .Didn't totally plan it perfectly because, um, it was a
TREY:So it was like, thank you.
TREY:It was like 97 degrees, but it felt like 106.
TREY:Like that's what the app said.
CHELSEY:Did you bring those like spritz fan things?
CHELSEY:Cause those help.
CHELSEY:No, I was like,
TREY:oh, I wish I had one of those literally.
TREY:And then when we were leaving, the sun was already down.
TREY:I saw they were selling them at one of the stores.
TREY:I was like...
CHELSEY:Of course they were!
TREY:I know, also some like father was walking by and he had one of
TREY:Do you know what I'm talking about?
TREY:Yes.
TREY:And I was like, I mean, I'm literally, like I would wear that without any shame, like
TREY:It was just a Thursday, but a bunch of the, observant Jews were out
TREY:because they want to wrap the Tefillin around you.
CHELSEY:Yes.
CHELSEY:Exactly.
TREY:We were solicited about four times.
TREY:That's not an exaggeration.
TREY:We said yes to the first one, but they just kept asking different hordes of them.
TREY:But it was funny because two of the times they like made eye contact with David.
TREY:And then the other two, they made eye contact with me, but when they would look into my face,
CHELSEY:So it's like, you look like you're like amongst a group of Jews, but you
TREY:Yeah, we were sort of curious like how, like what Six Flags allowing it,
TREY:So I took video and Denver, our nephew, actually has not had a bar mitzvah.
TREY:And so they were very sweet and we're like, this is your bar mitzvah.
TREY:And they did a Hora, you know,
CHELSEY:Stop, really?
TREY:You know how I feel about Horas.
CHELSEY:I do know how you feel about Horas.
TREY:But since I was thoroughly unincluded, which was perfectly happy and great for me.
TREY:I don't need to be included in like most of...
TREY:90% of life, I don't need to included.
TREY:So I got to like take the video and it was really cute and it was
TREY:And then we had a blast.
TREY:We had a total blast at Six Flags and, um,
CHELSEY:Wow.
CHELSEY:So like what started, what started as a day at Six Flags ended up being a Six Flags bar mitzvah.
CHELSEY:Wow.
TREY:And, uh, you know what, and it was not like your Sesame Place review.
TREY:This was a full on rockin time.
CHELSEY:Wow.
CHELSEY:Well, that's kind of amazing when you think about it that way.
TREY:I'm gonna wear this Karen outfit, the whole episode I hope you realize
CHELSEY:I mean, I was prepared for it.
TREY:Okay good.
TREY:Speaking of Karen's, Chelsey, would you like to
VOICEOVER:Lodge a Complaint!
CHELSEY:Thank you.
CHELSEY:I thought you'd never ask.
CHELSEY:Thank you so much.
CHELSEY:I want to lodge a complaint today.
CHELSEY:Against itchy clothing tags.
TREY:Oh my God.
CHELSEY:It's just, it's out of control.
CHELSEY:Sometimes you have an itchy, you get like a new clothing item and
CHELSEY:Seems like that might be kind of itchy and you don't really follow through with that instinct.
CHELSEY:And then the entire day is ruined.
CHELSEY:I feel like a bear that wants to scratch his back against a tree, you know?
CHELSEY:And so I don't understand, like we have fit models that try on the clothes
CHELSEY:Why can't we have fit models to assure that your tag is not itchy because
CHELSEY:Well, there's probably other things, but one of the things that annoys my day
CHELSEY:What do you think?
TREY:I mean, that is so accurate.
TREY:You would think that the fit models they would, if that's all about measuring,
TREY:I do like how some of these clothing companies just like print on the interior fabric.
CHELSEY:Yeah, yeah.
CHELSEY:That, or even usually like one of the tags on the side of the clothing item,
TREY:Yeah.
TREY:Isn't that weird?
TREY:How the side seam doesn't isn't as itchy is like the square of your back?
CHELSEY:Yeah, But the square of the back.
CHELSEY:Terrible.
CHELSEY:Terrible, terrible.
CHELSEY:Anyway, complaint lodged.
TREY:Great complaint.
CHELSEY:Thank you.
TREY:One of those like little annoyances, that I think most people understand.
CHELSEY:Exactly.
CHELSEY:What about you, Trey?
CHELSEY:Do you have a complaint to lodge?
TREY:Okay.
TREY:Today I would like to lodge a complaint against tears running down your face
CHELSEY:Cause you have to keep your eye open and it's like your eye tears?
TREY:Okay.
TREY:You know, like when you were like, oh, I need to put in eyedrops and you lean back and you
CHELSEY:What a waste?
TREY:Well, it bothers me that like, I I'm putting so much attention into squirting
TREY:And then you put your face back up and it instantly just like smears down your face.
TREY:It makes me so annoyed.
TREY:Have you ever encountered this?
TREY:Am I doing eye drops wrong?
CHELSEY:No, no, no, no.
CHELSEY:Here's the, here's the deal.
CHELSEY:Something you should know about me.
CHELSEY:Um, I've been like very blessed knock on all the wood.
CHELSEY:I've always had like good vision.
CHELSEY:I've never had contacts.
CHELSEY:I can't even do it.
CHELSEY:Like I admire you.
CHELSEY:I can't even put in eyedrops.
CHELSEY:I try, I can't keep my eye open.
CHELSEY:It's like a natural response that my eye just wants to close when I'm...
CHELSEY:I don't trust myself.
CHELSEY:I don't know what it is, but like, Getting an eye drop, even in the close vicinity of the eye.
CHELSEY:That's, that's a major victory for me.
CHELSEY:So
TREY:I guess, yeah.
TREY:I have a fear that if I don't squirt enough of the liquid, it's not gonna...
TREY:Cause I use eyedrops.
TREY:Like if I want the whites of my eyes to look wider, that's literally
TREY:So if it's ever, when I have to be on camera.
TREY:So in those circumstances, I'm very much paying attention to looking my best.
TREY:So it's really obnoxious that like, it just instantly wets my face.
TREY:It's so obnoxious.
TREY:And it's just one of those annoyances that like, you always have to like deal with.
TREY:And I never think about it until the moment it's happening.
TREY:So that is my complaint.
TREY:I'm a lodging it offish.
CHELSEY:I'm hearing you and I so sorry, you've had to deal with this for so
CHELSEY:Like I don't, I don't know.
CHELSEY:I don't know how we fix the problem.
TREY:I don't either, but...
CHELSEY:That's the thing.
TREY:It's fine.
TREY:I don't want, I don't want to have red eyes.
CHELSEY:Yeah.
CHELSEY:So this is what we have to do.
CHELSEY:We make sacrifices for beauty.
CHELSEY:What can we say?
TREY:Okay.
TREY:So anyway, so enough about all of that, lets us stop complaining and lets us start queening.
TREY:How would you feel, Chelsey, about jumping into some written online reviews?
CHELSEY:I would love that.
CHELSEY:I mean, I'm here for it.
CHELSEY:So anyway, as you know, we are your trusty Review Queens.
CHELSEY:We each bring in a review from the internet that we feel needs to be inspected.
TREY:We read you the review, we break it down.
TREY:And then we each rate the impact of the review on a scale from one to five cowns.
TREY:This is a very Regal process that we have coined called
VOICEOVER:Assess that Kvetch!
TREY:And Kvetch, like the Tefillin wrappers know means complainant.
CHELSEY:I'm kvelling, Trey!
CHELSEY:So good.
CHELSEY:All right, who is first today?
TREY:You are, my RQ-C.
CHELSEY:Oh my God.
CHELSEY:I am.
CHELSEY:Here we go.
VOICEOVER:Review That Review.
CHELSEY:I have a review today for the Getty Villa.
CHELSEY:It is from TripAdvisor.
CHELSEY:It's a one dot review.
CHELSEY:written by 94ACB 94ACB all of a sudden, I feel like I'm like a bingo caller.
CHELSEY:Okay.
CHELSEY:So this is of the Getty Villa.
CHELSEY:I visited with two other young women, and we were absolutely horrified by how the
CHELSEY:Rather than helping us to enter properly, since it is for some still unknown reason
CHELSEY:They simply yelled at us and laughed maliciously at our discomfort.
CHELSEY:Some other visitors saved us by offering a ride into the grounds.
CHELSEY:The art is fine.
CHELSEY:And the gardens are decent.
CHELSEY:Although I did find the Villa pretty tacky, but none of that made are truly scarring
CHELSEY:They yelled at us again on the way out.
CHELSEY:When we tried to figure out where to have our Uber rescue us from, no signage about it yet, you can't
CHELSEY:I really don't understand how they found a collection of staff with so much hostility.
CHELSEY:Wondering if they train them to be cruel so they don't have to deal
CHELSEY:Good luck if you decide to go.
CHELSEY:Maybe book an appointment with your therapist for the day after.
TREY:What is the Getty Villa?
CHELSEY:Okay.
CHELSEY:I'm so glad you asked, so the Getty, so there's the Getty Museum.
CHELSEY:I think it's like the Hills of Brentwood...
CHELSEY:Bell Aire, kind of, and then this is another property that's also affiliated with the Getty
CHELSEY:It's more like it's, it's beautiful.
CHELSEY:There's like lush outdoor grounds and there's sculptures and antiquities is
TREY:It looks so Stunning.
CHELSEY:It's beautiful.
CHELSEY:And it is free.
CHELSEY:But they are very strict about, I know, just because I've been there,
CHELSEY:Like you have to pay for parking.
CHELSEY:You don't have to pay to get there, but you have to show them your appointment and you
CHELSEY:And then everything else is free, unless obviously you're like buying
CHELSEY:Anyway...
TREY:I see even here, the Getty guide is free on the app.
CHELSEY:Yeah.
CHELSEY:you know, whenever you got to park there.
CHELSEY:So what was interesting and looking through the negative reviews, everybody,
CHELSEY:Or I guess maybe by Uber, like if I, maybe the Uber dropped them off at the bottom
CHELSEY:Yeah.
TREY:When was the review written?
CHELSEY:2017.
TREY:Because I wonder if there are signs for Uber now, like now I feel like even the
CHELSEY:So you think like 2017 was a little premature for like the full Uber signage?
CHELSEY:Maybe.
TREY:I don't know.
CHELSEY:I mean but people could have taken taxis I guess before, like there
TREY:So.
TREY:All right.
TREY:So this review is really interesting to me because 94ACB says that it's tacky.
CHELSEY:She does.
TREY:Isn't the whole point, like I'm looking at the website and the Villa, like,
CHELSEY:Oh, It's beautiful.
TREY:So I'm just looking at the website.
TREY:like, okay, would I want to go here.
TREY:And it looks amazing.
TREY:Like, you know, I understand if it's not your taste, but what didn't, you have
TREY:It's just funny that they then say it's tacky after having a bad experience, but
CHELSEY:I know.
CHELSEY:What was interesting, they said the art is fine and the gardens are decent.
CHELSEY:Although I did find the Villa pretty tacky.
CHELSEY:I'm just trying to think in my head.
CHELSEY:Like, is the Villa separate area that they think is tacky?
CHELSEY:Or they're just saying like they're abbreviating Getty Villa.
CHELSEY:Like they found the whole experience pretty tacky.
CHELSEY:I mean, it's a little gosch, I guess, but it's a museum.
TREY:It's literally Greek and Roman antiquities housed in a recreated Roman country home.
CHELSEY:Correct!
TREY:What?!
CHELSEY:Yeah.
CHELSEY:The tacky comment was like a little strange.
CHELSEY:I think maybe we could have used like synonyms to try and get closer to what it
TREY:Hmm.
CHELSEY:Right?
TREY:Well, I'm Southern.
TREY:So tacky has a different connotation.
CHELSEY:Oh.
CHELSEY:Well, I'd love to hear it.
TREY:Well, we call people, well, not me, but like tacky is a way to
TREY:Like, 'oh, she's so tacky.'
CHELSEY:Oh, oh, interesting.
CHELSEY:I think maybe I've heard it used that way, but I think we got to use a different word.
CHELSEY:This person is...
CHELSEY:94ACB is from Philadelphia.
CHELSEY:If that means anything.
TREY:I just have a question here because it makes me curious.
TREY:Why you can't just walk in?
TREY:Why you have to be let in via car?
TREY:I wonder like what the purpose or reason is behind that.
TREY:I think it's valuable to know you're gonna have to be dropped off via a vehicle.
CHELSEY:Yeah, that it's going to drive like onto the grounds and you're going
CHELSEY:Like that's what's like...
TREY:And I understand like paying for parking is always so obnoxious, but when you're in
CHELSEY:Right.
CHELSEY:And the museum is free.
CHELSEY:So like, that's how I always think about it.
CHELSEY:It's like, okay, I'm paying $12.
CHELSEY:But like, if there's like three of us in the car, that's like $4 a person to go to a museum.
CHELSEY:So
TREY:I'm sort of thrown here, because I think that like the point
TREY:Cause imagine, imagine having to deal, like, if there is this rule that you
CHELSEY:Yeah.
TREY:If you work security.
TREY:You are the one that's face to face with having to deal with this obnoxious rule
TREY:So like the patience level of having to deal with everyone being upset about that when you're
TREY:So it's valuable to me to like, know that ahead of time, but I'm just, I'm, I'm confused.
TREY:Cause it's one of those cases where you feel accosted and upset and so then you just throw
CHELSEY:Right?
CHELSEY:Like the Spa Castle thing, where it was like...
TREY:...exactly what I was thinking...
CHELSEY:"and there was feces on the wall" and you're like, that came out of nowhere.
TREY:Yeah.
TREY:It's sort of like, I don't know, to me, I think that a park for $12 a
TREY:But I recognize,
CHELSEY:I think that it's more like if you, I think what's happening to 94ACB,
CHELSEY:Like we wouldn't know.
CHELSEY:It's not it's if you go on the website, it doesn't say anything about not being able to walk there.
CHELSEY:It doesn't say that at all.
CHELSEY:and you do have to sign up ahead of time.
CHELSEY:So like I've gone on the website.
CHELSEY:I've signed up.
CHELSEY:I received my info email confirmation, I'm walking up to the gates, excited to go to this museum.
CHELSEY:And the first thing that I encounter is someone that is how I feel like harassing
CHELSEY:That it was a scarring experience.
CHELSEY:I wonder like if, if 94ACB, like, I don't know if they're just like very sensitive and this was
CHELSEY:I mean, I don't, I have like problems with people yelling at me or telling
CHELSEY:And so I can understand, like I can empathize with that feeling of like 'I got in trouble
TREY:It's like a damper on the experience.
CHELSEY:Yeah!
TREY:What is their spelling and grammar like?
CHELSEY:Good.
CHELSEY:We use parentheses, we use parentheses quite a bit.
CHELSEY:One time we ended a sentence on a parenthese, which I thought was kind of strange.
CHELSEY:Usually it's like parentheses is adding information and then we're finishing our point.
CHELSEY:And if we're being very, very picky here, but other than that, I'd say.
CHELSEY:This was a well thought out review by 94ACB.
CHELSEY:I think she probably re re-read it a few times to make sure I did feel like
CHELSEY:Like in the beginning it was just like we were complaining and then we were insulting a little.
CHELSEY:And then like when we came out, we were recommending that people, you know, book a
TREY:Yeah.
TREY:What'd you think about that joke?
CHELSEY:I appreciated the effort.
CHELSEY:I would imagine that 94ACB probably did book a sesh after this.
TREY:I mean, I think I can crown this.
CHELSEY:I think I'm ready to crown.
CHELSEY:Let's do it.
TREY:All right.
TREY:So Chelsey and I each have our own set of one to five crown cards in an effort to
TREY:We will simultaneously reveal our rating.
CHELSEY:Let's do it.
VOICEOVER:The Queens are Tabulating.
TREY:All right, you ready?
CHELSEY:Yes.
VOICEOVER:Total Score.
CHELSEY:Okay!
TREY:I almost did that too!
CHELSEY:Yeah.
CHELSEY:So Trey's holding up two crowns and I'm holding up two and a half crowns.
CHELSEY:Trey.
CHELSEY:Why did you give 94ACB, two crowns?
TREY:Wait now I feel like I want to change it.
CHELSEY:Don't change it.
CHELSEY:Go with your gut.
TREY:Well, to me, I just think that the, I actually think that the, review is valuable.
TREY:I think that it's truthful.
TREY:I believe that this was their experience.
TREY:I think it's a common experience people can.
TREY:So that makes me think maybe I should have rated it higher, but the impact to me.
TREY:Makes me feel like 94 ACB took it too personally.
TREY:And I wasn't there.
TREY:I don't know how they were accosted by the security twice.
TREY:Like, I don't know what that experience was like, but to me, I just feel like
CHELSEY:Yeah.
TREY:Like, I don't know.
TREY:That's why I feel like maybe I should have rated it higher, but it's not humorous.
TREY:I would never hang this on my fridge.
TREY:Like I think it's sort of like, maybe I should have rated it a higher.
TREY:They got, they did better spelling.
CHELSEY:They had good spelling.
CHELSEY:I mean, I did, I'll just say I did two and a half.
CHELSEY:I did two and a half for all the reasons that you've said previously.
CHELSEY:The reason why I took away two and a half is because I thought we didn't really talk
CHELSEY:You just said it was tacky.
CHELSEY:And like, you, you sort of like skirted around that they're beautiful grounds, but like, like
CHELSEY:I will be more keen to rate someone higher if they're going to say to me
CHELSEY:The views are incredible.
CHELSEY:You're on the PCH, right on the beach.
CHELSEY:Like it was great that being set and like, I wanted to love it.
CHELSEY:That being said, X, Y, Z.
CHELSEY:I thought we're a little emotional.
CHELSEY:And that was why I gave it two and a half.
TREY:Fair.
CHELSEY:Right?
TREY:Now I want to go there.
TREY:I want to go to the Getty Villa in a car!
CHELSEY:Yeah.
CHELSEY:Well, I mean, we'll have to be sure to take a car there 1000%.
TREY:All right.
TREY:So let's take a quick break.
TREY:And when we come back, we can get into my review.
CHELSEY:Love it.
CHELSEY:BRB.
VOICEOVER:Hold your crown.
VOICEOVER:We'll be right back.
TREY:All right.
TREY:It is game time.
TREY:Chelsey, are you ready to get strapped in on our ferocious lion on the Meryl-Go-Round?!
VOICEOVER:I don't feel like an icon.
VOICEOVER:Most of the days, I feel like 'I can't!' That's within a.
CHELSEY:I love that I'm a lion.
CHELSEY:Thank you.
CHELSEY:Can you be a bear, but we just need a tiger.
CHELSEY:Maybe we can have Meryl be the tiger.
CHELSEY:Anyway, Trey and I have each picked a rotten scathing, pithy one-star zinger.
CHELSEY:And with 30 seconds on the clock, not a second more.
CHELSEY:We'll take turns, trying to recite the zinger in as many genres as possible.
TREY:Just like queen Meryl, who does it all!
CHELSEY:Before the clock runs out!
TREY:Today, my one star zinger is from amazon.com and this is for Pepsi soda, the
TREY:This review is written by Sister Jean.
CHELSEY:Oh, Sister Jean.
TREY:I don't know if that means...
CHELSEY:...a nun!
TREY:I guess?
TREY:Can nuns have Pepsi?
CHELSEY:I think so.
CHELSEY:We got to give them something.
TREY:But this one star zinger, the subject is Grrrrrrrrrrr!
TREY:And the review is, I case was dented and I have to use a screwdriver to open cans.
TREY:Grrrrrrrrrr!
CHELSEY:Wow.
CHELSEY:Sister...
TREY:Jean.
CHELSEY:Sister Jean, good thing you had a screwdriver on hand or else you might
TREY:Grrrrrrrrrr!
CHELSEY:All right.
CHELSEY:Trey.
CHELSEY:Are you ready?
CHELSEY:You got this!
TREY:Me, I'm channeling my inner Sister Jean and I am ready, strapped in on my bear.
TREY:All right.
CHELSEY:3,
VOICEOVER:2, 1,
TREY:uh, Y case was dented and I have to use a screwdriver to open cans, Gerber,
VOICEOVER:Yankee.
TREY:I K I K I case was dented and I have to use a screwdriver to open cans.
TREY:Lifetime case was tainted, and I hit you as a skirt,
CHELSEY:skirt, opera
VOICEOVER:diva.
TREY:Wow.
TREY:I really got stumped on the Yankee.
CHELSEY:See that happened to me a few episodes ago!
CHELSEY:Isn't it like crazy when you're, you know, you could do it.
CHELSEY:You've done it a million times, but it just doesn't want to come out.
TREY:My mouth was fighting me.
CHELSEY:Yeah.
CHELSEY:That was what happened to me after he did the Southern and I couldn't, I couldn't do the Yankee.
CHELSEY:So now I'm glad that you did that because now at least I know you understand my pain anyway.
CHELSEY:Should I give you opera diva?
CHELSEY:What do you think audience?
TREY:Please!
CHELSEY:Alright.
CHELSEY:I'll give you an opera diva.
CHELSEY:Alright so we got four for Trey!
TREY:That is a scary feeling when like the clock is just running and like,
TREY:That was really scary.
CHELSEY:I know, isn't it terrible?
CHELSEY:Don't you feel like you should apologize to Meryl?
CHELSEY:You don't have to it's okay.
CHELSEY:She doesn't care.
CHELSEY:She says, process is clunky.
TREY:Meryl.
TREY:This was me before Yale drama school.
CHELSEY:Yeah, exactly.
CHELSEY:She knows.
TREY:All right.
TREY:So Chelsey, what is your one star zinger today?
CHELSEY:My One star zinger is from Ben A., it is a one-star review on Google for the Hollywood sign
TREY:Yeah the prank.
CHELSEY:Yeah, I liked it better when it hollyweed.
TREY:In case the listeners don't know there, there were some people that broke into the
TREY:And so it said Hollyweed.
CHELSEY:Yeah.
CHELSEY:So this Ben a light did better when it Hollyweed.
TREY:All right.
TREY:Are you ready?
CHELSEY:I'm ready!
TREY:Are you on your lion?
CHELSEY:I'm Strapped into my lion tiger ligger.
CHELSEY:Yes.
VOICEOVER:3, 2, 1, GO!
VOICEOVER:True crime documentary.
VOICEOVER:I like it
VOICEOVER:better when it holiday
VOICEOVER:breaking news.
VOICEOVER:I like it
VOICEOVER:better when it Hollyweed
VOICEOVER:WWE.
VOICEOVER:I like it.
VOICEOVER:Better superhero.
VOICEOVER:Disney
VOICEOVER:adult film,
VOICEOVER:Hollywood
TREY:slapstick.
VOICEOVER:That's all.
TREY:I mean, I have to give that to you cause you gave me mine 2, 4, 6, 7.
CHELSEY:Woo!
CHELSEY:Seven!
CHELSEY:That's exciting!
TREY:I'm so proud of you.
CHELSEY:Thank you.
TREY:I, I thought weed slowed you down, but girl, it made you go fast!
CHELSEY:Just made me go faster.
CHELSEY:Love it.
TREY:Mazel Tov.
TREY:Thank you.
TREY:Thank you.
VOICEOVER:Review That Review.
CHELSEY:All right.
CHELSEY:We are back from that game break.
CHELSEY:And it's your turn Trey.
CHELSEY:Where is your review from this week?
TREY:All right.
TREY:So today I have a review from the website, Better Business Bureau
CHELSEY:Oh!
CHELSEY:BBB!
TREY:BBB.
TREY:And this is for the Mexican restaurant Qdoba.
CHELSEY:Is that the chain?
TREY:Yes, it's like a Chipotle, but it's Qdoba.
TREY:Qdoba Mexican Grill.
TREY:It's under the headquarters Qdoba.
TREY:So I don't know where it is, but it's in the United States of America.
TREY:This is a one-star review from Joe P
CHELSEY:Joe P.
TREY:Do not go to this store.
TREY:The manager Charollett hates her job.
TREY:Upon arriving she seemed irritated.
TREY:She asked me what I wanted and I ordered the protein bowl.
TREY:I believe the protein bowl has double beans and double meat, but she gave me
TREY:When it came to the salsa, she lost it.
TREY:She reached to the very, the salsa Verde.
TREY:And I don't like the salsa Verde I wanted the habenero instead.
TREY:And she said she couldn't do it because it would screw up her inventory.
TREY:I told her I wanted cheese and she said she couldn't do it.
TREY:I told her, I ordered the bowl several times before with no issues.
TREY:And she said she couldn't do it.
TREY:I told her I'll pay the difference.
TREY:When she put one scoop of habenaro in the bowl, I asked her for any second, she sighed hard.
TREY:Then I asked for the cheese.
TREY:And she put a super tiny amount in the bowl.
TREY:And I told her more cheese.
TREY:At this point, she was irritated and so was I, so I told her if I'm
TREY:She lost it and slammed my bowl down and said out loud, quote, 'will someone else
TREY:I was appalled and shocked.
TREY:So, when I paid for the ticket, I told the other lady, I wanted the district manager's number.
TREY:When she didn't know it, she went in the back to tell her manager and heard them talk about me.
TREY:She came back and said, they didn't know it.
TREY:I told them I knew they did and they didn't want to give.
TREY:I asked for it again.
TREY:The manager came out and said to call the corporate office and if I didn't leave, she
TREY:I reached out to Qdoba online three times and I've yet to hear back.
TREY:My suggestion dash, don't go to this store nine exclamation marks.
CHELSEY:Wow.
CHELSEY:That was, that was unacceptable.
CHELSEY:In my opinion, Joe P.
TREY:Isn't that like an odd, like, I can't like, okay, I have this always comes up with this
CHELSEY:Yeah.
TREY:So I just can't imagine being so done that you actually
CHELSEY:call them an asshole.
TREY:Yeah.
TREY:That's just really like, it's so shocking to me.
CHELSEY:I mean, that's where it took a turn and like, I was like trying to understand,
CHELSEY:This is not accept...
CHELSEY:even if it was like, let me get somebody else to help you.
CHELSEY:Like, I feel like maybe we're not communicating clearly or something like that.
TREY:Well see like, That's the problem with these sort of like Subway, Blaze Pizza, Chipotle
CHELSEY:For everything.
CHELSEY:For everything.
TREY:But like who's actually monitoring that.
TREY:So I just feel like this is a hard job to have, like where you're scooping.
TREY:And I feel like everyone always wants more, but this is the store manager, Charollett.
TREY:Spelled C H A R O L L E T T.
CHELSEY:Wait, wait, wait.
CHELSEY:Spell that again.
CHELSEY:I'm sorry, what?
CHELSEY:I was going to ask for the spelling.
CHELSEY:So I wrote down spelling question mark.
TREY:C H A R O L L E T T.
TREY:Charollett.
CHELSEY:Charollett.
TREY:I don't know if it's a misspelling or not.
TREY:It's capitalized.
CHELSEY:And just saying,
TREY:so like for the manager to be that annoyed.
CHELSEY:Yeah.
CHELSEY:I just think the whole thing was weird.
CHELSEY:Like from the get, I was kind of like, oh, I didn't, I mean, maybe this isn't
CHELSEY:Like making the bowl and then
TREY:That's a good question.
TREY:Maybe it's on the tag?
CHELSEY:Yeah and then I was like maybe with like, cause the inventory comment,
CHELSEY:And so I was like, Hmm, like maybe Charollett, like just got in trouble
CHELSEY:And so she was being like very, it does sound like, yeah.
CHELSEY:Like, like she just had, ou know slapped on the wrist for over-serving or whatever it was.
CHELSEY:And like they're not meeting the numbers that they're supposed to be meeting.
CHELSEY:And so that's why she was sort of being so strict.
CHELSEY:I liked when Joe said like that it was at the salsa that she lost it.
TREY:Yup.
TREY:When it came to the salsa, she lost it.
CHELSEY:I don't know what he meant by that.
CHELSEY:Exactly.
CHELSEY:But I would, what I imagined he meant by that was like, he was maybe on her side or maybe willing to
CHELSEY:But then when the salsa incident happened, that was like the line in the sand.
TREY:It's interesting to me because Joe P mentioned that they have ordered
TREY:So it's sort of like.
TREY:I, I mean, I, I would, I would hope that, you know, if you're going to have this,
TREY:It comes with these things,' because just saying, I believe maybe he's
TREY:I believe it comes this way, knowing that it does, but because I don't know the
TREY:Because it sounds like Joe is telling us that they left out a scoop and then
TREY:It was the wrong one.
TREY:And then it wasn't enough.
TREY:And then they want to cheese and it was like a tiny little morsel of cheese.
TREY:And then they lost it.
CHELSEY:That was, I was confused about the whole cheese and then like the salsa
CHELSEY:Like he teed it up, like like he had a, he had a line that he repeated.
CHELSEY:She said she couldn't do it.
CHELSEY:She said she couldn't do it.
CHELSEY:Right?
TREY:Correct.
TREY:You're right.
CHELSEY:But then later he said, cause like I asked for the second salsa and she like
CHELSEY:So it's like what happened in between she, her just saying she couldn't do it.
CHELSEY:And her giving him a minuscule amount?
TREY:Yeah.
TREY:It's odd to me.
TREY:Cause also I feel like at any of these processional line things, it's like a mound of
TREY:And then the cheese broke the camel's back.
TREY:Like I feel like maybe Charollett, Charollett was being a little paybacky
CHELSEY:Maybe,
TREY:Then, you know, Joe was like, 'are you serious?' And then Charollett lost it.
TREY:But also do you think that they are unaware of how to provide this angry
CHELSEY:Oh hell no!
TREY:They obviously know it.
CHELSEY:They definitely have it.
CHELSEY:They're just like, if you're going to narc on us, like the least you can do is Google.
TREY:Google it!
CHELSEY:You know, I like get it, like, you know what I mean?
CHELSEY:It's like, am I going to make it easier for you to narc on me?
CHELSEY:Like, no.
CHELSEY:Also like when you're coming at me like that, I don't know.
CHELSEY:It's like, I always fall on both sides of this.
TREY:That's like when you're a kid and your parents are like, tell
TREY:It's like, no!
CHELSEY:Whatever version of it that you remember is the version that
CHELSEY:Yeah, no, so that, that was funny to me.
CHELSEY:But the other thing is that I've been thinking about as you've been reading this
CHELSEY:Especially in a situation like this, like maybe if it was like, there was a rat in
CHELSEY:But like for these types of complaints, it does feel like this review should
CHELSEY:Also we've discussed before with other restaurants and things like this.
CHELSEY:It's I would imagine a franchise.
TREY:Yeah.
CHELSEY:So each one I would think is run very independent from the other.
CHELSEY:So writing it, like you said, just on a broad, you know, Better Business Bureau
CHELSEY:Like maybe if the franchisee was of the store in Maine or whatever looked at
CHELSEY:And they saw that Charollett was maybe acting in a way that he wouldn't want
CHELSEY:Then he could actually do something.
CHELSEY:He could intervene.
CHELSEY:He could do something about it.
CHELSEY:But, I wonder how much control corporate even has over something like
CHELSEY:I don't know the answer to that.
TREY:It's a really...
TREY:I'm so grateful that you brought that up and I want to circle back to that, but it
TREY:Because you search Qdoba and it just gives you all of them in the nation.
CHELSEY:Yeah.
CHELSEY:Yeah.
CHELSEY:Exactly.
CHELSEY:Also, I'm sorry.
CHELSEY:But I found this really funny when they said that, like, if he didn't leave that they were
TREY:I think so.
TREY:Because what if someone won't leave?
TREY:Isn't that trespassing?
TREY:Like if people are like, standing around outside smoking, like,
CHELSEY:That's loitering.
TREY:Oh, you're right.
TREY:I don't know.
TREY:I'm not a lawyer, but.
TREY:I wonder what the distinction is.
CHELSEY:Right?
CHELSEY:Loitering, I think.
CHELSEY:Yeah.
CHELSEY:That makes sense.
CHELSEY:Like, you're overstaying your welcome.
CHELSEY:And you're not using the space for the purpose that it was meant to be.
TREY:I just totally, if they had said that to me, I would have been like, oh shit, like,
CHELSEY:yeah, maybe they just said that cause they thought
TREY:I didn't even question, like, of course.
TREY:Can you, I don't know.
CHELSEY:I don't know.
CHELSEY:My sister's a lawyer.
CHELSEY:I think about these things.
CHELSEY:I'm like is trespassing, the appropriate, uh, crime being committed here.
CHELSEY:I don't know.
CHELSEY:Maybe it is.
TREY:I will say.
TREY:There are a few spelling grammar issues here and there.
TREY:I I'm, I'm curious about Charollett, but we can, we can just give them that one.
TREY:It also, it says she reached to very the salsa Verde.
TREY:I don't know.
CHELSEY:I heard that I was very confused
TREY:Right and then it
CHELSEY:I was verde confused!
TREY:Verde Confused.
TREY:There.
TREY:It's not, I don't know that they did a spell check.
CHELSEY:For sure...
CHELSEY:not.
CHELSEY:All right.
CHELSEY:I think I have enough information.
TREY:Yeah.
CHELSEY:What do you think?
TREY:Me too.
TREY:Let's crown it.
VOICEOVER:The Queens are Tabulating.
TREY:Are you ready?
CHELSEY:I think so.
CHELSEY:It's okay Let's do it.
VOICEOVER:Total Score.
CHELSEY:Oh, interesting.
CHELSEY:Trey is holding up one and a half and I'm holding up two and a half.
CHELSEY:I did two and a half.
CHELSEY:Cause I thought like it did seem like the manager was truly Charollett, Charlotte, whatever you
CHELSEY:Um, the asshole comment was way out of line.
CHELSEY:And for that reason alone, I think that Joe has a right to, you know, be upset about that.
CHELSEY:So that's, that's where he got the two and a half.
CHELSEY:He lost it for me in the narrative.
CHELSEY:I mean, I don't really understand the whole, like she said, she couldn't do it.
CHELSEY:And then all of a sudden she's giving a sprinkle thing, uh, where that came from.
CHELSEY:And I also don't think that this is a really effective review and that the
CHELSEY:So he's not really warning anybody that might be going to this Qdoba that they
CHELSEY:So that's why I gave it two and a half.
CHELSEY:How about you, Trey?
TREY:I started at two and then I went down to one and a half at the very end.
CHELSEY:Yeah.
TREY:Only because there are many reviews on Better Business Bureau that say store
TREY:And so Joe P did not bother with that, which okay.
TREY:Whatever.
TREY:But, it does sort of cause an issue where I, I can't, uh, it doesn't, it becomes irrelevant
TREY:And there are lots of like, uh, spelling problems and a little bit of the narrative got lost.
TREY:Like, I, I wish that Joe P had done a little pass of editing just to sort
TREY:And also my whole spiel about what is in a protein bowl would have helped.
CHELSEY:Right.
CHELSEY:It seemed like to me, maybe even they were given too much beforehand hence the inventory problem.
CHELSEY:Maybe I dunno.
TREY:Oh, good point.
TREY:Right.
TREY:I just sort of felt that like, I want to give Joe P some credit because they did say I'll pay more.
TREY:So please just do what I'm wanting here.
TREY:But also at the end of the day, you know, it's like you're at a concession line restaurant.
TREY:So like, I don't know.
TREY:I just feel like pick your battles.
TREY:But if I was called an asshole at a store, I would probably go to Better Business Bureaus as well.
TREY:Like I would actually,
CHELSEY:Yeah, I think it's messed up.
TREY:So that's why I did one and a half.
VOICEOVER:There's a reply.
CHELSEY:Oh my God.
CHELSEY:There's a reply?
CHELSEY:From who?
CHELSEY:The district manager?
TREY:Okay.
TREY:I'm so glad that you brought up the whole point before because Qdoba Mexican Grill has a response.
TREY:They say, hi blank, it's three asterisks, but we can see that the reviewer's name is Joe.
TREY:I don't know.
TREY:'Hi asterisk, asterik asterisk.
TREY:Thanks for your review and feedback.
TREY:We want all of our guests to have a great experience, and it sounds like we
CHELSEY:Sure.
CHELSEY:Yes.
TREY:'This kind of behavior is definitely concerning to hear.
TREY:I know you eventually spoke with our customer care team as well as the regional manager.
TREY:So I'm glad to know that everything was resolved.
TREY:Thanks again for letting us know exclamation mark.' I wasn't even going to
TREY:Like if this is a licensed franchise
CHELSEY:Yeah, at the end of the day, who.
CHELSEY:Who is like responsible or who is the person to deal with this?
TREY:And this reply is 10 days later.
TREY:Exactly.
TREY:So, but I I'm curious, maybe, maybe the corporate office saw this on Better Business and figured
TREY:You know, this is our brand who knows, but I just thought that that really impacted my
TREY:But like this probably should be a complaint on a different, uh,
CHELSEY:platform.
TREY:Yeah, because it is sort of.
TREY:Or at least list the store number, location, give some clarifying
CHELSEY:Yes, because there's no way that you could expect the same experience
TREY:Right?
TREY:I hope not.
CHELSEY:Hope not.
TREY:The next time I'm in LA.
TREY:When I go to the Getty Villa museum, I will not be stopping at a Qdoba because I don't
CHELSEY:Yeah.
CHELSEY:No.
CHELSEY:Who can handle that?
CHELSEY:That's just too much.
TREY:Lordy, Lordy.
TREY:All right.
TREY:My queen, we have reached the most regal portion of our show.
TREY:My Chelsey darling, my RQ-C.
TREY:Who are you in ducting today for?
VOICEOVER:My Royal Highness!
CHELSEY:I think I'm going to go ahead and give My Royal Highness to all of the medical professionals
CHELSEY:And they're the first ones that have to deal with the real ramifications of what's happening.
CHELSEY:So I don't think we say it enough.
CHELSEY:Thank you to everyone from like the, you know, top, top surgeon to the nurse and
CHELSEY:And I'm so grateful.
CHELSEY:So to all of you, you are My Royal Highness this week.
TREY:I had to take my Karen wig off for that, because just truly, truly so much
TREY:Good job.
TREY:That's a good one.
CHELSEY:Thank you.
CHELSEY:How about you, Trey?
CHELSEY:Who are you going to induct this week?
TREY:Okay.
TREY:So this week I am inducting for My Royal Highness a podcast friend.
CHELSEY:Okay.
TREY:Okay.
TREY:So there is a podcast it is called Seriously Sinister, a true petty crime podcast.
TREY:I forget how exactly I got in connection with them, but they currently at the time of recording
TREY:So they're just ahead of us a couple of months, but when we started our whole push
TREY:They were DM-ing us.
TREY:Like it's just, once again, I just, I feel very touched by all of these podcasters
TREY:I really have been finding such the opposite experience and.
TREY:It's just so amazing.
TREY:And Amanda and Trevin, who are the hosts of Seriously Sinister,
TREY:Their show is a true crime podcast, but the little spin here as that they're little petty crimes.
TREY:But,Trevin is this like genius, uh, musical editing composer person.
TREY:So they find these hilarious stories and then Trevin does tons of post-production on them.
TREY:So it sounds like so heightened.
TREY:So overly emotional, it's just, they're really funny.
TREY:Creative.
TREY:Genius minds over there.
TREY:They start similar to us every episode, they have a dreadful dilemma.
TREY:They also have this really fun thing that I kind of want us to steal Chelsey.
CHELSEY:Borrow,
TREY:Borrow.
TREY:Um, they do Fur Baby Fridays on their Instagram for you all listeners and friends can send
TREY:So you have to check that out @seriouslysinisterpodcast.
TREY:And I think it's going to air prior to this episode cuz of scheduling reasons, but
CHELSEY:It's true!
TREY:Anyway, love the podcast.
TREY:Love Amanda and Trevin.
TREY:And I really would highly suggest checking them out, giving them a subscribe and leaving
TREY:Which is, You know, sometimes very tedious, but they're really good at that.
TREY:So My Royal Highness this week is Seriously Sinister, a true petty crime podcast.
CHELSEY:I love that.
CHELSEY:So great.
TREY:Awesome.
TREY:Oh my gosh, Chelsey, very...
VOICEOVER:Listener Voicemail.
CHELSEY:There's a voicemail?
TREY:Surprise!
CHELSEY:Oh my God!
CHELSEY:I never know when there's a voicemail.
CHELSEY:You guys just so you know, it's, I'm always truly surprised.
TREY:So, this is interesting along the lines of your Royal Highness.
TREY:Today, we have a voicemail from listener, James, and I just have to take a moment
CHELSEY:Oh my God!
CHELSEY:Really earning, really earning that uh pin and pen with this voicemail.
TREY:And coffee mug Yes.
TREY:All right.
TREY:So, um, here's James's voicemail.
CHELSEY:Okay.
CHELSEY:Let's hear it.
VOICEOVER:Hey guys, my name is James and I just wanted to give a shout out to the
VOICEOVER:I work at a fancy New York City chain of gyms.
VOICEOVER:And during COVID in particular.
VOICEOVER:The things that these folks were asked to do were huge.
VOICEOVER:I teach group fitness.
VOICEOVER:We make a sweaty mess with mats and weights and all that stuff, and they have to
VOICEOVER:And they have to do it quickly and they're always just have the best
VOICEOVER:So I just want him to give them a shoutout.
VOICEOVER:Thanks y'all!
VOICEOVER:Love the work you do.
VOICEOVER:Bye!
CHELSEY:Aww!
TREY:It's so nice.
CHELSEY:Love the work you do!
CHELSEY:So nice.
TREY:So, James has chosen to not say what the gym is.
TREY:So I'm going to respect that, but I was once a member of this very expensive gym.
TREY:And I always noticed in the past, the cleaning staff, they do not cut corners.
TREY:They are constantly vacuuming like throughout the shift.
TREY:This place is cleaner than like, I don't know the Taj Mahal is that clean?
TREY:I don't know, but like,
CHELSEY:I would think so.
TREY:But I just thought that it was amazing.
TREY:James is a, um, group fitness instructor and wanted to shout out the cleaning staff.
TREY:Think about that.
TREY:That's a very under thanked position, these sanitation workers
CHELSEY:So true.
CHELSEY:And like, he, I love that he's acknowledging, like he doesn't get to do what he does,
CHELSEY:And that is true because for so long, we weren't even able to go into gyms at all.
TREY:Right.
CHELSEY:And now that we're going back, somebody's got to keep everybody safe.
CHELSEY:And that's the cleaning staff.
TREY:I mean, literally you're the one getting rid of the germs.
TREY:Like that's actually scary.
TREY:Well, you know, I think that does sort of tie it around to this whole world of reviews.
TREY:You know, it's just like if we all were considerate and conscious of the other
TREY:Maybe Charollett could learn a little something from the sanitation workers.
CHELSEY:Yeah.
CHELSEY:Rather than calling people assholes,
TREY:But you still encounter the assholes!
TREY:How do you do this ying and yang of life.
TREY:I don't know.
CHELSEY:I mean, that's what we, we ponder every week here, we meet people on one
TREY:That's very true.
TREY:Well, my queen, you have made today a much better.
TREY:And all of you listeners as well.
TREY:Thank you for joining us for yet another round on the Ferris wheel of Review That Review.
TREY:teehee
CHELSEY:I love that.
CHELSEY:Another round in the books.
CHELSEY:Thank you guys for joining us today.
CHELSEY:If you liked what you heard, please tell a friend.
TREY:And if you didn't like what you heard, please tell Charollett.
TREY:If you want to be like James hit up our voicemail box 1-850-review-zero.
TREY:You can leave us a review that you've found, or you can lodge a complaint or like James,
CHELSEY:Yeah.
CHELSEY:You can also follow us on all the socials @theReviewQueens.
CHELSEY:I'm @ChelseyBD.
TREY:And I'm @TreyGerrald with two R's.
TREY:You can always become a member of our Royal Court when you join our Patreon
TREY:You can also watch free clips of every episode recording on YouTube.
CHELSEY:That's true.
CHELSEY:And remember, please ignore the hate.
CHELSEY:You're a queen.
TREY:Gender non-specific queen.
CHELSEY:Duh!
CHELSEY:Bye!
TREY:Toodle-loo!
CHELSEY:See ya lata!
TREY:Meow!
CHELSEY:You're supposed to say alligator!
TREY:Oh!
TREY:Crocodile.
CHELSEY:Karen, Get outta here!
CHELSEY:Review That Review is an independent podcast.
CHELSEY:Certain names have been redacted or changed to protect the guilty.
CHELSEY:Executive Produced by Trey Gerrald and Chelsey Donn with editing and sound designed by Trey
CHELSEY:Our cover art was designed by LogoVora and our theme song was written by Joe